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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • EU Digital Agenda scores 85/100

    - by trond-arne.undheim
    If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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  • Keep it Professional &ndash; Multiple Environments

    - by AjarnMark
    I have certainly been reading blogs a whole lot more than writing them the last several weeks, and it’s about time I got back to writing.  I have been collecting several topics and references for blog posts…some of which will probably just never get written as the timeliness of the topics fade over time.  Nonetheless, I’m back, and I think it is time to revive my Doing Business Right series, this time coming from the slant of managing a development team rather than the previous angle of being self-employed.  First up: separating Dev, Test, and Prod. A few months ago, Colin Stasiuk (@BenchmarkIT) wrote a great post about separating your Dev, Test/UAT, and Prod environments.  This post covers all the important points such as removing Developer access from both PROD and UAT, and the importance of proper deployment (a.k.a. promotion) procedures.  I won’t repeat it all here, go read the original!  But what I do want to address is what I believe to be the #1 excuse people use for not having separate environments:  Money.  I discussed this briefly in my comment on Colin’s post at the time, but let me repeat it here and expand on it a bit. Don’t let the size of your company or the size of its budget dictate whether you do things professionally or not.  I am convinced that most developers and development teams would agree that it is a best practice to have separate environments for development, testing, and production (a.k.a. Live).  So why don’t they?  Because they think that it means separate servers which means more money.  While having separate physical servers for the different environments would be ideal, it is not an absolute requirement in order to make this work.  Here are a few ideas: Use multiple instances of SQL Server and multiple Web Sites with Headers or Ports.  For no additional fees* you can install multiple instances of SQL Server on the same machine.  This gives you a nice separation, allowing you to even use the same database names as will appear in PROD, yet isolating the data and security access.  And in IIS, you can create multiple Web Sites on the same server just by using Host Headers or different port numbers to separate them.  This approach does still pose the risk of non-Prod environments impacting performance on Prod, but when your application is busy enough for that to be a concern, you can probably afford one of the other options. Use desktop PCs instead of servers.  Instead of investing in full server-grade hardware, you can mimic the separate environments on old desktop PCs and at least get functional equivalency, if not performance matching.  The last I checked, Microsoft did not require separate licensing for SQL Server if that installation was used exclusively for dev or test purposes*.  There may be some version or performance differences between this approach and what you have in Prod, but you have isolated test from impacting Prod resources this way. Virtualization.  This is of course one of the hot topics of the day, and I would be remiss if I did not suggest this.  It is quite easy these days to setup virtual machines so that, again, your environments are fairly isolated from one another, and you retain all the security and procedural benefits of having separate environments. So the point is, keep your high professional standards intact.  You don’t need to compromise on using proper procedure just because you work in a small company with a small budget.  Keep doing things the right way! By the way, where I work, our DEV environment is not on a server.  All development is done on the developer’s individual workstation where it can be isolated from other developers’ work for the duration of writing the code, but also where the developers have to reconcile (merge) differences in code under concurrent development.  This usually means that each change is executed multiple times (once per developer to update their environments with the latest changes from others) giving us an extra, informal. test deployment before even going to the Test/UAT server.  It also means that if the network goes down, the developers can continue to hum along because they are not dependent on networked resources.  In fact, they will likely be even more productive because they aren’t being interrupted by email…but that’s another post I need to write. * I am not a lawyer, nor a licensing specialist, but it appeared to be so the last time I checked.  When in doubt, consult an expert on the topic.

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  • MDM for Tax Authorities

    - by david.butler(at)oracle.com
    In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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  • Extending Database-as-a-Service to Provision Databases with Application Data

    - by Nilesh A
    Oracle Enterprise Manager 12c Database as a Service (DBaaS) empowers Self Service/SSA Users to rapidly spawn databases on demand in cloud. The configuration and structure of provisioned databases depends on respective service template selected by Self Service user while requesting for database. In EM12c, the DBaaS Self Service/SSA Administrator has the option of hosting various service templates in service catalog and based on underlying DBCA templates.Many times provisioned databases require production scale data either for UAT, testing or development purpose and managing DBCA templates with data can be unwieldy. So, we need to populate the database using post deployment script option and without any additional work for the SSA Users. The SSA Administrator can automate this task in few easy steps. For details on how to setup DBaaS Self Service Portal refer to the DBaaS CookbookIn this article, I will list steps required to enable EM 12c DBaaS to provision databases with application data in two distinct ways using: 1) Data pump 2) Transportable tablespaces (TTS). The steps listed below are just examples of how to extend EM 12c DBaaS and you can even have your own method plugged in part of post deployment script option. Using Data Pump to populate databases These are the steps to be followed to implement extending DBaaS using Data Pump methodolgy: Production DBA should run data pump export on the production database and make the dump file available to all the servers participating in the database zone [sample shown in Fig.1] -- Full exportexpdp FULL=y DUMPFILE=data_pump_dir:dpfull1%U.dmp, data_pump_dir:dpfull2%U.dmp PARALLEL=4 LOGFILE=data_pump_dir:dpexpfull.log JOB_NAME=dpexpfull Figure-1:  Full export of database using data pump Create a post deployment SQL script [sample shown in Fig. 2] and this script can either be uploaded into the software library by SSA Administrator or made available on a shared location accessible from servers where databases are likely to be provisioned Normal 0 -- Full importdeclare    h1   NUMBER;begin-- Creating the directory object where source database dump is backed up.    execute immediate 'create directory DEST_LOC as''/scratch/nagrawal/OracleHomes/oradata/INITCHNG/datafile''';-- Running import    h1 := dbms_datapump.open (operation => 'IMPORT', job_mode => 'FULL', job_name => 'DB_IMPORT10');    dbms_datapump.set_parallel(handle => h1, degree => 1);    dbms_datapump.add_file(handle => h1, filename => 'IMP_GRIDDB_FULL.LOG', directory => 'DATA_PUMP_DIR', filetype => 3);    dbms_datapump.add_file(handle => h1, filename => 'EXP_GRIDDB_FULL_%U.DMP', directory => 'DEST_LOC', filetype => 1);    dbms_datapump.start_job(handle => h1);    dbms_datapump.detach(handle => h1);end;/ Figure-2: Importing using data pump pl/sql procedures Using DBCA, create a template for the production database – include all the init.ora parameters, tablespaces, datafiles & their sizes SSA Administrator should customize “Create Database Deployment Procedure” and provide DBCA template created in the previous step. In “Additional Configuration Options” step of Customize “Create Database Deployment Procedure” flow, provide the name of the SQL script in the Custom Script section and lock the input (shown in Fig. 3). Continue saving the deployment procedure. Figure-3: Using Custom script option for calling Import SQL Now, an SSA user can login to Self Service Portal and use the flow to provision a database that will also  populate the data using the post deployment step. Using Transportable tablespaces to populate databases Copy of all user/application tablespaces will enable this method of populating databases. These are the required steps to extend DBaaS using transportable tablespaces: Production DBA needs to create a backup of tablespaces. Datafiles may need conversion [such as from Big Endian to Little Endian or vice versa] based on the platform of production and destination where DBaaS created the test database. Here is sample backup script shows how to find out if any conversion is required, describes the steps required to convert datafiles and backup tablespace. SSA Administrator should copy the database (tablespaces) backup datafiles and export dumps to the backup location accessible from the hosts participating in the database zone(s). Create a post deployment SQL script and this script can either be uploaded into the software library by SSA Administrator or made available on a shared location accessible from servers where databases are likely to be provisioned. Here is sample post deployment SQL script using transportable tablespaces. Using DBCA, create a template for the production database – all the init.ora parameters should be included. NOTE: DO NOT choose to bring tablespace data into this template as they will be created SSA Administrator should customize “Create Database Deployment Procedure” and provide DBCA template created in the previous step. In the “Additional Configuration Options” step of the flow, provide the name of the SQL script in the Custom Script section and lock the input. Continue saving the deployment procedure. Now, an SSA user can login to Self Service Portal and use the flow to provision a database that will also populate the data using the post deployment step. More Information: Database-as-a-Service on Exadata Cloud Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • The Virtues and Challenges of Implementing Basel III: What Every CFO and CRO Needs To Know

    - by Jenna Danko
    The Basel Committee on Banking Supervision (BCBS) is a group tasked with providing thought-leadership to the global banking industry.  Over the years, the BCBS has released volumes of guidance in an effort to promote stability within the financial sector.  By effectively communicating best-practices, the Basel Committee has influenced financial regulations worldwide.  Basel regulations are intended to help banks: More easily absorb shocks due to various forms of financial-economic stress Improve risk management and governance Enhance regulatory reporting and transparency In June 2011, the BCBS released Basel III: A global regulatory framework for more resilient banks and banking systems.  This new set of regulations included many enhancements to previous rules and will have both short and long term impacts on the banking industry.  Some of the key features of Basel III include: A stronger capital base More stringent capital standards and higher capital requirements Introduction of capital buffers  Additional risk coverage Enhanced quantification of counterparty credit risk Credit valuation adjustments  Wrong  way risk  Asset Value Correlation Multiplier for large financial institutions Liquidity management and monitoring Introduction of leverage ratio Even more rigorous data requirements To implement these features banks need to embark on a journey replete with challenges. These can be categorized into three key areas: Data, Models and Compliance. Data Challenges Data quality - All standard dimensions of Data Quality (DQ) have to be demonstrated.  Manual approaches are now considered too cumbersome and automation has become the norm. Data lineage - Data lineage has to be documented and demonstrated.  The PPT / Excel approach to documentation is being replaced by metadata tools.  Data lineage has become dynamic due to a variety of factors, making static documentation out-dated quickly.  Data dictionaries - A strong and clean business glossary is needed with proper identification of business owners for the data.  Data integrity - A strong, scalable architecture with work flow tools helps demonstrate data integrity.  Manual touch points have to be minimized.   Data relevance/coverage - Data must be relevant to all portfolios and storage devices must allow for sufficient data retention.  Coverage of both on and off balance sheet exposures is critical.   Model Challenges Model development - Requires highly trained resources with both quantitative and subject matter expertise. Model validation - All Basel models need to be validated. This requires additional resources with skills that may not be readily available in the marketplace.  Model documentation - All models need to be adequately documented.  Creation of document templates and model development processes/procedures is key. Risk and finance integration - This integration is necessary for Basel as the Allowance for Loan and Lease Losses (ALLL) is calculated by Finance, yet Expected Loss (EL) is calculated by Risk Management – and they need to somehow be equal.  This is tricky at best from an implementation perspective.  Compliance Challenges Rules interpretation - Some Basel III requirements leave room for interpretation.  A misinterpretation of regulations can lead to delays in Basel compliance and undesired reprimands from supervisory authorities. Gap identification and remediation - Internal identification and remediation of gaps ensures smoother Basel compliance and audit processes.  However business lines are challenged by the competing priorities which arise from regulatory compliance and business as usual work.  Qualification readiness - Providing internal and external auditors with robust evidence of a thorough examination of the readiness to proceed to parallel run and Basel qualification  In light of new regulations like Basel III and local variations such as the Dodd Frank Act (DFA) and Comprehensive Capital Analysis and Review (CCAR) in the US, banks are now forced to ask themselves many difficult questions.  For example, executives must consider: How will Basel III play into their Risk Appetite? How will they create project plans for Basel III when they haven’t yet finished implementing Basel II? How will new regulations impact capital structure including profitability and capital distributions to shareholders? After all, new regulations often lead to diminished profitability as well as an assortment of implementation problems as we discussed earlier in this note.  However, by requiring banks to focus on premium growth, regulators increase the potential for long-term profitability and sustainability.  And a more stable banking system: Increases consumer confidence which in turn supports banking activity  Ensures that adequate funding is available for individuals and companies Puts regulators at ease, allowing bankers to focus on banking Stability is intended to bring long-term profitability to banks.  Therefore, it is important that every banking institution takes the steps necessary to properly manage, monitor and disclose its risks.  This can be done with the assistance and oversight of an independent regulatory authority.  A spectrum of banks exist today wherein some continue to debate and negotiate with regulators over the implementation of new requirements, while others are simply choosing to embrace them for the benefits I highlighted above. Do share with me how your institution is coping with and embracing these new regulations within your bank. Dr. Varun Agarwal is a Principal in the Banking Practice for Capgemini Financial Services.  He has over 19 years experience in areas that span from enterprise risk management, credit, market, and to country risk management; financial modeling and valuation; and international financial markets research and analyses.

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  • Reference Data Management and Master Data: Are Relation ?

    - by Mala Narasimharajan
    Submitted By:  Rahul Kamath  Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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  • obiee 10g teradata Solaris deployment

    - by user554629
    I have 3-4 years worth of notes on proper Teradata deployment across multiple operating systems.   The topic that is too large to cover succinctly in a blog entry.   I'm trying something new:  document a specific situation, consolidate the facts, document diagnostic procedures and then clone the structure to cover other obiee deployments (11g and other operating systems). Until the icon below is removed, this blog entry may be revised frequently.  No construction between June 6th through June 25th. Getting started obiee 10g certification:  pg 24-25 Teradata V2R5.1.x - V2R6.2, Client 13.10, certified 10.1.3.4.1obiee 10g documentation: Deployment Guide, Server Administration, Install/Config Guideobiee overview: teradata connectivity downloads: ( requires registration )solaris odbc drivers: sparc 13.10:  Choose 13.10.00.04  ( ReadMe ) sparc 14.00: probably would work, but not certified by Oracle on 10g I assume you have obiee 10.1.3.4.1 installed; 10.1.3.4.2 would be a better choice. Teradata odbc install requires root for Solaris pkgadd Only 1 version of Teradata odbc can be installed.symbolic links to the current version are created in /usr/lib at install obiee implementation background database access has two types of implementation:  native and odbcnative drivers use DB vendor client interfaces for accessodbc drivers are provided by the DB vendor for DB accessTeradata is an odbc interface Database. odbc drivers require an ODBC Driver Managerobiee uses Merant Data Direct driver manager obiee servers communicate with one another using odbc.The internal odbc driver is implemented by the obiee team and requires Merant Driver Manager. Teradata supplies a Driver Manager, which is built by Merant, but should not be used in obiee. The nqsserver shared library deployment looks like this  OBIEE Server<->DataDirect Manager<->Teradata Driver<->Teradata Database nqsserver startup $ cd $BI/setup$ . ./sa-init64.sh$ run-sa.sh autorestart64 The following files are referenced from setup:  .variant.sh  user.sh  NQSConfig.INI  DBFeatures.INI  $ODBCINI ( odbc.ini )  sqlnet.ora How does nqsserver connect to Teradata? A teradata DSN is created in the RPD. ( TD71 )setup/odbc.ini contains: [ODBC Data Sources] TD71=tdata.so[TD71]Driver=/opt/tdodbc/odbc/drivers/tdata.soDescription=Teradata V7.1.0DBCName=###.##.##.### LastUser=Username=northwindPassword=northwindDatabase=DefaultDatabase=northwind setup/user.sh contains LIBPATH\=/opt/tdicu/lib_64\:/usr/odbc/lib\:/usr/odbc/drivers\:/usr/lpp/tdodbc/odbc/drivers\:$LIBPATHexport LIBPATH   setup/.variant.sh contains if [ "$ANA_SERVER_64" = "1" ]; then  ANA_BIN_DIR=${SAROOTDIR}/server/Bin64  ANA_WEB_DIR=${SAROOTDIR}/web/bin64  ANA_ODBC_DIR=${SAROOTDIR}/odbc/lib64         setup/sa-run.sh  contains . ${ANA_INSTALL_DIR}/setup/.variant.sh. ${ANA_INSTALL_DIR}/setup/user.sh logfile="${SAROOTDIR}/server/Log/nqsserver.out.log"${ANA_BIN_DIR}/nqsserver -quiet >> ${logfile} 2>&1 &   nqsserver is running: nqsserver produces $BI/server/nqsserver.logAt startup, the native database drivers connect and record DB versions.tdata.so is not loaded until a Teradata DB connection is attempted.    Teradata odbc client installation Accept all the defaults for pkgadd.   Install in /opt. $ mkdir odbc$ cd odbc$ gzip -dc ../tdodbc__solaris_sparc.13.10.00.04.tar.gz | tar -xf - $ sudo su# pkgadd -d . TeraGSS# pkgadd -d . tdicu1310# pkgadd -d . tdodbc1310   Directory Notes: /opt/teradata/client/13.10/odbc_64/lib/tdata.soThe 64-bit obiee library loaded by nqsserver. /opt/teradata/client/13.10/odbc_64/lib is not needed in LD_LIBRARY_PATH /opt/teradata/client/13.10/tdicu/lib64is needed in LD_LIBRARY_PATH /usr/odbc should not be referenced;  it is a link to 32-bit libraries LD_LIBRARY_PATH_64 should not be used.     Useful bash functions and aliases export SAROOTDIR=/export/home/dw_adm/OracleBIexport TERA_HOME=/opt/teradata/client/13.10 export ORACLE_HOME=/export/home/oracle/product/10.2.0/clientexport ODBCINI=$SAROOTDIR/setup/odbc.iniexport TD_ICU_DATA=$TERA_HOME/tdicu/lib64alias cds="alias | grep '^alias cd' | sed 's/^alias //' | sort"alias cdtd="cd $TERA_HOME; ls" alias cdtdodbc="cd $TERA_HOME/odbc_64; ls -l"alias cdtdicu="cd $TERA_HOME/tdicu/lib64; ls -l"alias cdbi="cd $SAROOTDIR; ls"alias cdbiodbc="cd $SAROOTDIR/odbc; ls -l"alias cdsetup="cd $SAROOTDIR/setup; ls -ltr"alias cdsvr="cd $SAROOTDIR/server; ls"alias cdrep="cd $SAROOTDIR/server/Repository; ls -ltr"alias cdsvrcfg="cd $SAROOTDIR/server/Config; ls -ltr"alias cdsvrlog="cd $SAROOTDIR/server/Log; ls -ltr"alias cdweb="cd $SAROOTDIR/web; ls"alias cdwebconfig="cd $SAROOTDIR/web/config; ls -ltr"alias cdoci="cd $ORACLE_HOME; ls"pkgfiles() { pkgchk -l $1 | awk  '/^Pathname/ {print $2}'; }pkgfind()  { pkginfo | egrep -i $1 ; } Examples: $ pkgfind td$ pkgfiles tdodbc1310 | grep 64$ cds$ cdtdodbc$ cdsetup$ cdsvrlog$ cdweblog

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  • SSIS: Building SQL databases on-the-fly using concatenated SQL scripts

    - by DrJohn
    Over the years I have developed many techniques which help automate the whole SQL Server build process. In my current process, where I need to build entire OLAP data marts on-the-fly, I make regular use of a simple but very effective mechanism to concatenate all the SQL Scripts together from my SSMS (SQL Server Management Studio) projects. This proves invaluable because in two clicks I can redeploy an entire SQL Server database with all tables, views, stored procedures etc. Indeed, I can also use the concatenated SQL scripts with SSIS to build SQL Server databases on-the-fly. You may be surprised to learn that I often redeploy the database several times per day, or even several times per hour, during the development process. This is because the deployment errors are logged and you can quickly see where SQL Scripts have object dependency errors. For example, after changing a table structure you may have forgotten to change any related views. The deployment log immediately points out all the objects which failed to build so you can fix and redeploy the database very quickly. The alternative approach (i.e. doing changes in the database directly using the SSMS UI) would require you to check all dependent objects before making changes. The chances are that you will miss something and wonder why your app returns the wrong data – a common problem caused by changing a table without re-creating dependent views. Using SQL Projects in SSMS A great many developers fail to make use of SQL Projects in SSMS (SQL Server Management Studio). To me they are invaluable way of organizing your SQL Scripts. The screenshot below shows a typical SSMS solution made up of several projects – one project for tables, another for views etc. The key point is that the projects naturally fall into the right order in file system because of the project name. The number in the folder or file name ensures that the projects the SQL scripts are concatenated together in the order that they need to be executed. Hence the script filenames start with 100, 110 etc. Concatenating SQL Scripts To concatenate the SQL Scripts together into one file, I use notepad.exe to create a simple batch file (see example screenshot) which uses the TYPE command to write the content of the SQL Script files into a combined file. As the SQL Scripts are in several folders, I simply use several TYPE command multiple times and append the output together. If you are unfamiliar with batch files, you may not know that the angled bracket (>) means write output of the program into a file. Two angled brackets (>>) means append output of this program into a file. So the command-line DIR > filelist.txt would write the content of the DIR command into a file called filelist.txt. In the example shown above, the concatenated file is called SB_DDS.sql If, like me you place the concatenated file under source code control, then the source code control system will change the file's attribute to "read-only" which in turn would cause the TYPE command to fail. The ATTRIB command can be used to remove the read-only flag. Using SQLCmd to execute the concatenated file Now that the SQL Scripts are all in one big file, we can execute the script against a database using SQLCmd using another batch file as shown below: SQLCmd has numerous options, but the script shown above simply executes the SS_DDS.sql file against the SB_DDS_DB database on the local machine and logs the errors to a file called SB_DDS.log. So after executing the batch file you can simply check the error log to see if your database built without a hitch. If you have errors, then simply fix the source files, re-create the concatenated file and re-run the SQLCmd to rebuild the database. This two click operation allows you to quickly identify and fix errors in your entire database definition.Using SSIS to execute the concatenated file To execute the concatenated SQL script using SSIS, you simply drop an Execute SQL task into your package and set the database connection as normal and then select File Connection as the SQLSourceType (as shown below). Create a file connection to your concatenated SQL script and you are ready to go.   Tips and TricksAdd a new-line at end of every fileThe most common problem encountered with this approach is that the GO statement on the last line of one file is placed on the same line as the comment at the top of the next file by the TYPE command. The easy fix to this is to ensure all your files have a new-line at the end.Remove all USE database statementsThe SQLCmd identifies which database the script should be run against.  So you should remove all USE database commands from your scripts - otherwise you may get unintentional side effects!!Do the Create Database separatelyIf you are using SSIS to create the database as well as create the objects and populate the database, then invoke the CREATE DATABASE command against the master database using a separate package before calling the package that executes the concatenated SQL script.    

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  • Agile Development Requires Agile Support

    - by Matt Watson
    Agile developmentAgile development has become the standard methodology for application development. The days of long term planning with giant Gantt waterfall charts and detailed requirements is fading away. For years the product planning process frustrated product owners and businesses because no matter the plan, nothing ever went to plan. Agile development throws the detailed planning out the window and instead focuses on giving developers some basic requirements and pointing them in the right direction. Constant collaboration via quick iterations with the end users, product owners, and the development team helps ensure the project is done correctly.  The various agile development methodologies have helped greatly with creating products faster, but not without causing new problems. Complicated application deployments now occur weekly or monthly. Most of the products are web-based and deployed as a software service model. System performance and availability of these apps becomes mission critical. This is all much different from the old process of mailing new releases of client-server apps on CD once per quarter or year.The steady stream of new products and product enhancements puts a lot of pressure on IT operations to keep up with the software deployments and adding infrastructure capacity. The problem is most operations teams still move slowly thanks to change orders, documentation, procedures, testing and other processes. Operations can slow the process down and push back on the development team in some organizations. The DevOps movement is trying to solve some of these problems by integrating the development and operations teams more together. Rapid change introduces new problemsThe rapid product change ultimately creates some application problems along the way. Higher rates of change increase the likelihood of new application defects. Delivering applications as a software service also means that scalability of applications is critical. Development teams struggle to keep up with application defects and scalability concerns in their applications. Fixing application problems is a never ending job for agile development teams. Fixing problems before your customers do and fixing them quickly is critical. Most companies really struggle with this due to the divide between the development and operations groups. Fixing application problems typically requires querying databases, looking at log files, reviewing config files, reviewing error logs and other similar tasks. It becomes difficult to work on new features when your lead developers are working on defects from the last product version. Developers need more visibilityThe problem is most developers are not given access to see server and application information in the production environments. The operations team doesn’t trust giving all the developers the keys to the kingdom to log in to production and poke around the servers. The challenge is either give them no access, or potentially too much access. Those with access can still waste time figuring out the location of the application and how to connect to it over VPN. In addition, reproducing problems in test environments takes too much time and isn't always possible. System administrators spend a lot of time helping developers track down server information. Most companies give key developers access to all of the production resources so they can help resolve application defects. The problem is only those key people have access and they become a bottleneck. They end up spending 25-50% of their time on a daily basis trying to solve application issues because they are the only ones with access. These key employees’ time is best spent on strategic new projects, not addressing application defects. This job should fall to entry level developers, provided they have access to all the information they need to troubleshoot the problems.The solution to agile application support is giving all the developers limited access to the production environment and all the server information they need to see. Some companies create their own solutions internally to collect log files, centralize errors or other things to address the problem. Some developers even have access to server monitoring or other tools. But they key is giving them access to everything they need so they can see the full picture and giving access to the whole team. Giving access to everyone scales up the application support team and creates collaboration around providing improved application support.Stackify enables agile application supportStackify has created a solution that can give all developers a secure and read only view of the entire production server environment without console or remote desktop access.They provide a web application that provides real time visibility to the important information that developers need to see. An application centric view enables them to see all of their apps across multiple datacenters and environments. They don’t need to know where the application is deployed, just the name of the application to find it and dig in to see more. All your developers can see server health, application health, log files, config files, windows event viewer, deployment history, application notes, and much more. They can receive email and text alerts when problems arise and even safely query your production databases.Stackify enables companies that do agile development to scale up their application support team by getting more team members involved. The lead developers can spend more time on new projects. Application issues can be fixed quicker than ever. Operations can spend less time helping developers collect server information. Agile application support starts with Stackify. Visit Stackify.com to learn more.

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  • EM CLI, diving in and beyond!

    - by Maureen Byrne
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Doing more in less time… Isn’t that what we all strive to do? With this in mind, I put together two screen watches on Oracle Enterprise Manager 12c command line interface, or EM CLI as it is also known. There is a wealth of information on any topic that you choose to read about, from manual pages to coding documents…might I even say blog posts? In our busy lives it is so nice to just sit back with a short video, watch and learn enough to dive in. Doing more in less time, is the essence of EM CLI. It enables you to script fundamental and complex administrative tasks in an elegant way, thanks to the Jython scripting language. Repetitive tasks can be scripted and reused again and again. Sure, a Graphical User Interface provides a more intuitive step by step approach to tasks, and it provides a way of quickly becoming familiar with a product and its many features, and it is definitely the way to go when viewing performance data and historical trending…but for repetitive and complex tasks, scripting is the way to go! Lets us take the everyday task of creating an administrator. Using EM CLI in interactive mode the command could look like this.. emcli>create_user(name='jan.doe', type='EXTERNAL_USER') This command creates an administrator called jan.doe which is an externally authenticated user, possibly LDAP or SSO, defined by the EXTERNAL_USER tag. The create_user procedure takes many arguments; see the documentation for more information. Now, where EM CLI really shines and shows power is in creating multiple users. Regardless of the number, tens or thousands, the effort is the same. With the use of a standard programming construct, a loop, you can place your create_user() procedure within it. Using a loop allows you to iterate through a previously created list, creating new users until the list is complete. Using EM CLI in Script mode, your Jython loop would look something like this… for user in list_of_users:       create_user(name=user, expire=’true’, password=’welcome123’) This Jython code snippet iterates through a previously defined list of names, list_of_users, and iterates through the list, taking each name, user in this case, and creates an administrator sets the password to welcome123, but forces the user to reset it when they first login. This is only one of over four hundred procedures created to expose Oracle Enterprise Manager 12c functionality in a powerful and programmatic way. It is a few months since we released EM CLI with scripting option. We are seeing many users adapt to this fun and powerful way of using Oracle Enterprise Manager 12c. What are the first steps? Watch these screen watches, and dive in. The first screen watch steps you through where and how to download and install and how to run your first few commands. The Second screen watch steps you through a few scripts. Next time, I am going to show you the basic building blocks to writing a Jython script to perform Oracle Enterprise Manager 12c administrative tasks. Join this growing group of EM CLI users…. Dive in! Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Unexpected advantage of Engineered Systems

    - by user12244672
    It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches.  Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful.  In another, complex. The system is highly Engineered.  But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components.  For example, there's myriad network protocols which could be used with Infiniband.  Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up).  We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously.  Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction.  In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon.  That fix went back into all Solaris releases the following Monday.  From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation.  The reasons were unclear and the information sparse.  The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue.  A number of contributing factors were discovered, including tunable parameters.  An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load.  Workarounds were identified.  Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side.  The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented.  The customer is now extremely happy with performance and robustness.  Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers.  This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers.  If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue.  But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer.  That is a key advantage of Engineered Systems which should not be underestimated.  Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams.  It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

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  • Training a 'replacement', how to enforce standards?

    - by Mohgeroth
    Not sure that this is the right stack exchange site to ask this of, but here goes... Scope I work for a small company that employs a few hundred people. The development team for the company is small and works out of visual foxpro. A specific department in the company hired me in as a 'lone gunman' to fix and enhance a pre-existing invoicing system. I've successfully taken an Access application that suffered from a lot of risks and limitations and converted it into a C# application driven off of a SQL server backend. I have recently obtained my undergraduate and am no expert by any means. To help make up for that I've felt that earning microsoft certifications will force me to understand more about .net and how it functions. So, after giving my notice with 9 months in advance, 3 months ago a replacement finally showed up. Their role is to learn what I have been designing to an attempt to support the applications designed in C#. The Replacement Fresh out of college with no real-world work experience, the first instinct for anything involving data was and still is listboxes... any time data is mentioned the list box is the control of choice for the replacement. This has gotten to the point, no matter how many times I discuss other controls, where I've seen 5 listboxes on a single form. Classroom experience was almost all C++ console development. So, an example of where I have concern is in a winforms application: Users need to key Reasons into a table to select from later. Given that I know that a strongly typed data set exists, I can just drag the data source from the toolbox and it would create all of this for me. I realize this is a simple example but using databinding is the key. For the past few months now we have been talking about the strongly typed dataset, how to use it and where it interacts with other controls. Data sets, how they work in relation to binding sources, adapters and data grid views. After handing this project off I expected questions about how to implement these since for me this is the way to do it. What happened next simply floors me: An instance of an adapter from the strongly typed dataset was created in the activate event of the form, a table was created and filled with data. Then, a loop was made to manually add rows to a listbox from this table. Finally, a variable was kept to do lookups to figure out what ID the record was for updates if required. How do they modify records you ask? That was my first question too. You won't believe how simple it is, all you do it double click and they type into a pop-up prompt the new value to change it to. As a data entry operator, all the modal popups would drive me absolutely insane. The final solution exceeds 100 lines of code that must be maintained. So my concern is that none of this is sinking in... the department is only allowed 20 hours a week of their time. Up until last week, we've only been given 4-5 hours a week if I'm lucky. The past week or so, I've been lucky to get 10. Question WHAT DO I DO?! I have 4 weeks left until I leave and they fully 'support' this application. I love this job and the opportunity it has given me but it's time for me to spread my wings and find something new. I am in no way, shape or form convinced that they are ready to take over. I do feel that the replacement has the technical ability to 'figure it out' but instead of learning they just write code to do all of this stuff manually. If the replacement wants to code differently in the end, as long as it works I'm fine with that as horrifiying at it looks. However to support what I have designed they MUST to understand how it works and how I have used controls and the framework to make 'magic' happen. This project has about 40 forms, a database with over 30 some odd tables, triggers and stored procedures. It relates labor to invoices to contracts to projections... it's not as simple as it was three years ago when I began this project and the department is now in a position where they cannot survive without it. How in the world can I accomplish any of the following?: Enforce standards or understanding in constent design when the department manager keeps telling them they can do it however they want to Find a way to engage the replacement in active learning of the framework and system design that support must be given for Gracefully inform sr. management that 5-9 hours a week is simply not enough time to learn about the department, pre-existing processes, applications that need to be supported AND determine where potential enhancements to the system go... Yes I know this is a wall of text, thanks for reading through me but I simply don't know what I should be doing. For me, this job is a monster of a reference and things would look extremely bad if I left and things fell apart. How do I handle this?

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  • What's My Problem? What's Your Problem?

    - by Jacek Ziabicki
    Software installers are not made for building demo environments. I can say this much after 12 years (on and off) of supporting my fellow sales consultants with environments for software demonstrations. When we release software, we include installation programs and procedures that are designed for use by our clients – to build a production environment and a limited number of testing, training and development environments. Different Objectives Your priorities when building an environment for client use vs. building a demo environment are very different. In a production environment, security, stability, and performance concerns are paramount. These environments are built on a specific server and rarely, if ever, moved to a different server or different network address. There is typically just one application running on a particular server (physical or virtual). Once built, the environment will be used for months or years at a time. Because of security considerations, the installation program wants to make these environments very specific to the organization using the software and the use case, encoding a fully qualified name of the server, or even the IP address on the network, in the configuration. So you either go through the installation procedure for each environment, or learn how to clone and reconfigure the software as a separate instance to build all your non-production environments. This may not matter much if the installation is as simple as clicking on the Setup program. But for enterprise applications, you have a number of configuration settings that you need to get just right – so whether you are installing from scratch or reconfiguring an existing installation, this requires both time and expertise in the particular piece of software. If you need a setup of several applications that are integrated to talk to one another, it is a whole new level of complexity. Now you need the expertise in all of the applications involved (plus the supporting technology products), and in addition to making each application work, you also have to configure the integration endpoints. Each application needs the URLs and credentials to call the integration layer, and the integration must be able to call each application. Then you have to make sure that each app has the right data so a business process initiated in one application can continue in the next. And, you will need to check that each application has the correct version and patch level for the integration to work. When building demo environments, your #1 concern is agility. If you can get away with a small number of long-running environments, you are lucky. More likely, you may get a request for a dedicated environment for a demonstration that is two weeks away: how quickly can you make this available so we still have the time to build the client-specific data? We are running a hands-on workshop next month, and we’ll need 15 instances of application X environment so each student can have a separate server for the exercises. We cannot connect to our data center from the client site, the client’s security policy won’t allow our VPN to go through – so we need a portable environment that we can bring with us. Our consultants need to be able to work at the hotel, airport, and the airplane, so we really want an environment that can run on a laptop. The client will need two playpen environments running in the cloud, accessible from their network, for a series of workshops that start two weeks from now. We have seen all of these scenarios and more. Here you would be much better served by a generic installation that would be easy to clone. Welcome to the Wonder Machine The reason I started this blog is to share a particular design of a demo environment, a special way to install software, that can address the above requirements, even for integrated setups. This design was created by a team at Oracle Utilities Global Business Unit, and we are using this setup for most of our demo environments. In a bout of modesty we called it the Wonder Machine. Over the next few posts – think of it as a novel in parts – I will tell you about the big idea, how it was implemented and what you can do with it. After we have laid down the groundwork, I would like to share some tips and tricks for users of our Wonder Machine implementation, as well as things I am learning about building portable, cloneable environments. The Wonder Machine is by no means a closed specification, it is under active development! I am hoping this blog will be of interest to two groups of readers – the users of the Wonder Machine we have built at Oracle Utilities, who want to get the most out of their demo environments and be able to reconfigure it to their needs – and to people who need to build environments for demonstration, testing, training, development and would like to make them cloneable and portable to maximize the reuse of their effort. Surely we are not the only ones facing this problem? If you can think of a better way to solve it, or if you can help us improve on our concept, I will appreciate your comments!

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  • A Knights Tale

    - by Phil Factor
    There are so many lessons to be learned from the story of Knight Capital losing nearly half a billion dollars as a result of a deployment gone wrong. The Knight Capital Group (KCG N) was an American global financial services firm engaging in market making, electronic execution, and institutional sales and trading. According to the recent order (File No.3.15570) against Knight Capital by U.S. Securities and Exchange Commission?, Knight had, for many years used some software which broke up incoming “parent” orders into smaller “child” orders that were then transmitted to various exchanges or trading venues for execution. A tracking ‘cumulative quantity’ function counted the number of ‘child’ orders and stopped the process once the total of child orders matched the ‘parent’ and so the parent order had been completed. Back in the mists of time, some code had been added to it  which was excuted if a particular flag was set. It was called ‘power peg’ and seems to have had a similar design and purpose, but, one guesses, would have shared the same tracking function. This code had been abandoned in 2003, but never deleted. In 2005, The tracking function was moved to an earlier point in the main process. It would seem from the account that, from that point, had that flag ever been set, the old ‘Power Peg’ would have been executed like Godzilla bursting from the ice, making child orders without limit without any tracking function. It wasn’t, presumably because the software that set the flag was removed. In 2012, nearly a decade after ‘Power Peg’ was abandoned, Knight prepared a new module to their software to cope with the imminent Retail Liquidity Program (RLP) for the New York Stock Exchange. By this time, the flag had remained unused and someone made the fateful decision to reuse it, and replace the old ‘power peg’ code with this new RLP code. Had the two actions been done together in a single automated deployment, and the new deployment tested, all would have been well. It wasn’t. To quote… “Beginning on July 27, 2012, Knight deployed the new RLP code in SMARS in stages by placing it on a limited number of servers in SMARS on successive days. During the deployment of the new code, however, one of Knight’s technicians did not copy the new code to one of the eight SMARS computer servers. Knight did not have a second technician review this deployment and no one at Knight realized that the Power Peg code had not been removed from the eighth server, nor the new RLP code added. Knight had no written procedures that required such a review.” (para 15) “On August 1, Knight received orders from broker-dealers whose customers were eligible to participate in the RLP. The seven servers that received the new code processed these orders correctly. However, orders sent with the repurposed flag to the eighth server triggered the defective Power Peg code still present on that server. As a result, this server began sending child orders to certain trading centers for execution. Because the cumulative quantity function had been moved, this server continuously sent child orders, in rapid sequence, for each incoming parent order without regard to the number of share executions Knight had already received from trading centers. Although one part of Knight’s order handling system recognized that the parent orders had been filled, this information was not communicated to SMARS.” (para 16) SMARS routed millions of orders into the market over a 45-minute period, and obtained over 4 million executions in 154 stocks for more than 397 million shares. By the time that Knight stopped sending the orders, Knight had assumed a net long position in 80 stocks of approximately $3.5 billion and a net short position in 74 stocks of approximately $3.15 billion. Knight’s shares dropped more than 20% after traders saw extreme volume spikes in a number of stocks, including preferred shares of Wells Fargo (JWF) and semiconductor company Spansion (CODE). Both stocks, which see roughly 100,000 trade per day, had changed hands more than 4 million times by late morning. Ultimately, Knight lost over $460 million from this wild 45 minutes of trading. Obviously, I’m interested in all this because, at one time, I used to write trading systems for the City of London. Obviously, the US SEC is in a far better position than any of us to work out the failings of Knight’s IT department, and the report makes for painful reading. I can’t help observing, though, that even with the breathtaking mistakes all along the way, that a robust automated deployment process that was ‘all-or-nothing’, and tested from soup to nuts would have prevented the disaster. The report reads like a Greek Tragedy. All the way along one wants to shout ‘No! not that way!’ and ‘Aargh! Don’t do it!’. As the tragedy unfolds, the audience weeps for the players, trapped by a cruel fate. All application development and deployment requires defense in depth. All IT goes wrong occasionally, but if there is a culture of defensive programming throughout, the consequences are usually containable. For financial systems, these defenses are required by statute, and ignored only by the foolish. Knight’s mistakes weren’t made by just one hapless sysadmin, but were progressive errors by an  IT culture spanning at least ten years.  One can spell these out, but I think they’re obvious. One can only hope that the industry studies what happened in detail, learns from the mistakes, and draws the right conclusions.

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  • ADF Business Components

    - by Arda Eralp
    ADF Business Components and JDeveloper simplify the development, delivery, and customization of business applications for the Java EE platform. With ADF Business Components, developers aren't required to write the application infrastructure code required by the typical Java EE application to: Connect to the database Retrieve data Lock database records Manage transactions   ADF Business Components addresses these tasks through its library of reusable software components and through the supporting design time facilities in JDeveloper. Most importantly, developers save time using ADF Business Components since the JDeveloper design time makes typical development tasks entirely declarative. In particular, JDeveloper supports declarative development with ADF Business Components to: Author and test business logic in components which automatically integrate with databases Reuse business logic through multiple SQL-based views of data, supporting different application tasks Access and update the views from browser, desktop, mobile, and web service clients Customize application functionality in layers without requiring modification of the delivered application The goal of ADF Business Components is to make the business services developer more productive.   ADF Business Components provides a foundation of Java classes that allow your business-tier application components to leverage the functionality provided in the following areas: Simplifying Data Access Design a data model for client displays, including only necessary data Include master-detail hierarchies of any complexity as part of the data model Implement end-user Query-by-Example data filtering without code Automatically coordinate data model changes with business services layer Automatically validate and save any changes to the database   Enforcing Business Domain Validation and Business Logic Declaratively enforce required fields, primary key uniqueness, data precision-scale, and foreign key references Easily capture and enforce both simple and complex business rules, programmatically or declaratively, with multilevel validation support Navigate relationships between business domain objects and enforce constraints related to compound components   Supporting Sophisticated UIs with Multipage Units of Work Automatically reflect changes made by business service application logic in the user interface Retrieve reference information from related tables, and automatically maintain the information when the user changes foreign-key values Simplify multistep web-based business transactions with automatic web-tier state management Handle images, video, sound, and documents without having to use code Synchronize pending data changes across multiple views of data Consistently apply prompts, tooltips, format masks, and error messages in any application Define custom metadata for any business components to support metadata-driven user interface or application functionality Add dynamic attributes at runtime to simplify per-row state management   Implementing High-Performance Service-Oriented Architecture Support highly functional web service interfaces for business integration without writing code Enforce best-practice interface-based programming style Simplify application security with automatic JAAS integration and audit maintenance "Write once, run anywhere": use the same business service as plain Java class, EJB session bean, or web service   Streamlining Application Customization Extend component functionality after delivery without modifying source code Globally substitute delivered components with extended ones without modifying the application   ADF Business Components implements the business service through the following set of cooperating components: Entity object An entity object represents a row in a database table and simplifies modifying its data by handling all data manipulation language (DML) operations for you. These are basically your 1 to 1 representation of a database table. Each table in the database will have 1 and only 1 EO. The EO contains the mapping between columns and attributes. EO's also contain the business logic and validation. These are you core data services. They are responsible for updating, inserting and deleting records. The Attributes tab displays the actual mapping between attributes and columns, the mapping has following fields: Name : contains the name of the attribute we expose in our data model. Type : defines the data type of the attribute in our application. Column : specifies the column to which we want to map the attribute with Column Type : contains the type of the column in the database   View object A view object represents a SQL query. You use the full power of the familiar SQL language to join, filter, sort, and aggregate data into exactly the shape required by the end-user task. The attributes in the View Objects are actually coming from the Entity Object. In the end the VO will generate a query but you basically build a VO by selecting which EO need to participate in the VO and which attributes of those EO you want to use. That's why you have the Entity Usage column so you can see the relation between VO and EO. In the query tab you can clearly see the query that will be generated for the VO. At this stage we don't need it and just use it for information purpose. In later stages we might use it. Application module An application module is the controller of your data layer. It is responsible for keeping hold of the transaction. It exposes the data model to the view layer. You expose the VO's through the Application Module. This is the abstraction of your data layer which you want to show to the outside word.It defines an updatable data model and top-level procedures and functions (called service methods) related to a logical unit of work related to an end-user task. While the base components handle all the common cases through built-in behavior, customization is always possible and the default behavior provided by the base components can be easily overridden or augmented. When you create EO's, a foreign key will be translated into an association in our model. It defines the type of relation and who is the master and child as well as how the visibility of the association looks like. A similar concept exists to identify relations between view objects. These are called view links. These are almost identical as association except that a view link is based upon attributes defined in the view object. It can also be based upon an association. Here's a short summary: Entity Objects: representations of tables Association: Relations between EO's. Representations of foreign keys View Objects: Logical model View Links: Relationships between view objects Application Model: interface to your application  

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  • Yes, I did it - Skydiving in Mauritius

    Finally, I did it or better said we did it. Already back in November last year I saw the big billboard advertisement of Skydive Austral Mauritius near Caudan Waterfront in Port Louis and decided for myself that this is going to be the perfect birthday gift for my wife. Simply out of curiosity I would join her tandem jump with a second instructor. Due to her pregnancy of our son I had to be patient... But then finally, her birthday had arrived and on our midnight celebration session I showed her her netbook with the website preloaded. Actually, it was the "perfect" timing... Recovery from her cesarean is fine, local weather conditions are gorgious and the children were under surveillance of my mum - spending her annual holidays on the island. So, after late wake-up in the morning, we packed our stuff and off we went. According to Google Maps direction indication we had to drive for roughly 50km (only) but traffic here in Mauritius is always challenging. The dropzone is at the Zone Industrielle Mon Loisir Sugar Estate near Riviere du Rempart at the northern east coast. Anyways, we were not in a hurry and arrived there shortly after noon. The access road to the airfield are just small down-driven paths through sugar cane fields and according to our daughter "it's bumpy!". True true true... The facilities at Skydive Austral Mauritius are complete except for food. Enough space for parking, easy handling at the reception and a lot to see for the kids. There's even a big terrace with several sets of tables and chairs, small bar for soft drinks, strictly non-alcoholic. The team over there is all welcoming and warm-hearthy! Having the kids with us was no issue at all. Quite the opposite, our daugther was allowed to discover a lot of things than we adults did. Even visiting the small air plane was on the menu for her. Really great stuff! While waiting for our turn we enjoyed watching other people getting ready in the jump gear, taking off with the Cessna, and finally coming back down on the tandem parachute. Actually, the different expressions on their faces was one of the best parts while waiting. Great mental preparation as my wife was getting more anxious about her first jump... {loadposition content_adsense} First, we got some information about the procedures on the plane about how to get seated, tight up with our instructors and how to get ready for the jump off the plane as soon as we arrive the height of 10.000 ft. All well explained and easy to understand after all.Next, we met with our jumpers Chris and Lee aka "Rasta" to get dressed and ready for take-off. Those guys are really cool and relaxed for their job. From that point on, the DVD session / recording for my wife's birthday started and we really had a lot of fun... The difference between that small Cessna and a commercial flight with an Airbus or a Boeing is astronomic! The climb up to 10.000 ft took us roughly 25 minutes and we enjoyed the magnificent view over the turquoise lagunes near Poste de Flacq, Lafayette and Isle d'Ambre on the north-east coast. After flying through the clouds we sun-bathed and looked over "iced-sugar covered" Mauritius. You might have a look at the picture gallery of Skydive Mauritius for better imagination. The moment of truth, or better said, point of no return came after approximately 25 minutes. The door opens, moving into position on the side on top of the wheel and... out! Back flip and free fall! Slight turns and Wooooohooooo! through the clouds... It so amazing and breath-taking! So undescribable! You have to experience this yourself! Some seconds later the parachute opened and we glided smoothly with some turns and spins back down to the dropzone. The rest of the family could hear and see us soon and the landing was easy going. We never had any doubts or fear about our instructors. They did a great job and we are looking forward to book our next job. I might even consider to follow educational classes on skydiving and earn a license. By the way, feel free to get in touch with Skydive Austral Mauritius. Either via contact details on their website or tweeting a little bit with them. Follow the tweets of Chris and fellows on SkydiveAustral.

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  • Developing Schema Compare for Oracle (Part 4): Script Configuration

    - by Simon Cooper
    If you've had a chance to play around with the Schema Compare for Oracle beta, you may have come across this screen in the synchronization wizard: This screen is one of the few screens that, along with the project configuration form, doesn't come from SQL Compare. This screen was designed to solve a couple of issues that, although aren't specific to Oracle, are much more of a problem than on SQL Server: Datatype conversions and NOT NULL columns. 1. Datatype conversions SQL Server is generally quite forgiving when it comes to datatype conversions using ALTER TABLE. For example, you can convert from a VARCHAR to INT using ALTER TABLE as long as all the character values are parsable as integers. Oracle, on the other hand, only allows ALTER TABLE conversions that don't change the internal data format. Essentially, every change that requires an actual datatype conversion has to be done using a rebuild with a conversion function. That's OK, as we can simply hard-code the various conversion functions for the valid datatype conversions and insert those into the rebuild SELECT list. However, as there always is with Oracle, there's a catch. Have a look at the NUMTODSINTERVAL function. As well as specifying the value (or column) to convert, you have to specify an interval_unit, which tells oracle how to interpret the input number. We can't hardcode a default for this parameter, as it is entirely dependent on the user's data context! So, in order to convert NUMBER to INTERVAL DAY TO SECOND/INTERVAL YEAR TO MONTH, we need to have feedback from the user as to what to put in this parameter while we're generating the sync script - this requires a new step in the engine action/script generation to insert these values into the script, as well as new UI to allow the user to specify these values in a sensible fashion. In implementing the engine and UI infrastructure to allow this it made much more sense to implement it for any rebuild datatype conversion, not just NUMBER to INTERVALs. For conversions which we can do, we pre-fill the 'value' box with the appropriate function from the documentation. The user can also type in arbitary SQL expressions, which allows the user to specify optional format parameters for the relevant conversion functions, or indeed call their own functions to convert between values that don't have a built-in conversion defined. As the value gets inserted as-is into the rebuild SELECT list, any expression that is valid in that context can be specified as the conversion value. 2. NOT NULL columns Another problem that is solved by the new step in the sync wizard is adding a NOT NULL column to a table. If the table contains data (as most database tables do), you can't just add a NOT NULL column, as Oracle doesn't know what value to put in the new column for existing rows - the DDL statement will fail. There are actually 3 separate scenarios for this problem that have separate solutions within the engine: Adding a NOT NULL column to a table without a rebuild Here, the workaround is to add a column default with an appropriate value to the column you're adding: ALTER TABLE tbl1 ADD newcol NUMBER DEFAULT <value> NOT NULL; Note, however, there is something to bear in mind about this solution; once specified on a column, a default cannot be removed. To 'remove' a default from a column you change it to have a default of NULL, hence there's code in the engine to treat a NULL default the same as no default at all. Adding a NOT NULL column to a table, where a separate change forced a table rebuild Fortunately, in this case, a column default is not required - we can simply insert the default value into the rebuild SELECT clause. Changing an existing NULL to a NOT NULL column To implement this, we run an UPDATE command before the ALTER TABLE to change all the NULLs in the column to the required default value. For all three, we need some way of allowing the user to specify a default value to use instead of NULL; as this is essentially the same problem as datatype conversion (inserting values into the sync script), we can re-use the UI and engine implementation of datatype conversion values. We also provide the option to alter the new column to allow NULLs, or to ignore the problem completely. Note that there is the same (long-running) problem in SQL Compare, but it is much more of an issue in Oracle as you cannot easily roll back executed DDL statements if the script fails at some point during execution. Furthermore, the engine of SQL Compare is far less conducive to inserting user-supplied values into the generated script. As we're writing the Schema Compare engine from scratch, we used what we learnt from the SQL Compare engine and designed it to be far more modular, which makes inserting procedures like this much easier.

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  • SOA, Governance, and Drugs

    Why is IT governance important in service oriented architecture (SOA)? IT Governance provides a framework for making appropriate decisions based on company guidelines and accepted standards. This framework also outlines each stakeholder’s responsibilities and authority when making important architectural or design decisions. Furthermore, this framework of governance defines parameters and constraints that are used to give context and perspective when making decisions. The use of governance as it applies to SOA ensures that specific design principles and patterns are used when developing and maintaining services. When governance is consistently applied systems the following benefits are achieved according to Anne Thomas Manes in 2010. Governance makes sure that services conform to standard interface patterns, common data modeling practices, and promotes the incorporation of existing system functionality by building on top of other available services across a system. Governance defines development standards based on proven design principles and patterns that promote reuse and composition. Governance provides developers a set of proven design principles, standards and practices that promote the reduction in system based component dependencies.  By following these guidelines, individual components will be easier to maintain. For me personally, I am a fan of IT governance, and feel that it valuable part of any corporate IT department. However, depending on how it is implemented can really affect the value of using IT governance.  Companies need to find a way to ensure that governance does not become extreme in its policies and procedures. I know for me personally, I would really dislike working under a completely totalitarian or laissez-faire version of governance. Developers need to be able to be creative in their designs and too much governance can really impede the design process and prevent the most optimal design from being developed. On the other hand, with no governance enforced, no standards will be followed and accepted design patterns will be ignored. I have personally had to spend a lot of time working on this particular scenario and I have found that the concept of code reuse and composition is almost nonexistent.  Based on this, too much time and money is wasted on redeveloping existing aspects of an application that already exist within the system as a whole. I think moving forward we will see a staggered form of IT governance, regardless if it is for SOA or IT in general.  Depending on the size of a company and the size of its IT department,  I can see IT governance as a layered approach in that the top layer will be defined by enterprise architects that focus on abstract concepts pertaining to high level design, general  guidelines, acceptable best practices, and recommended design patterns.  The next layer will be defined by solution architects or department managers that further expand on abstracted guidelines defined by the enterprise architects. This layer will contain further definitions as to when various design patterns, coding standards, and best practices are to be applied based on the context of the solutions that are being developed by the department. The final layer will be defined by the system designer or a solutions architect assed to a project in that they will define what design patterns will be used in a solution, naming conventions, as well as outline how a system will function based on the best practices defined by the previous layers. This layered approach allows for IT departments to be flexible in that system designers have creative leeway in designing solutions to meet the needs of the business, but they must operate within the confines of the abstracted IT governance guidelines.  A real world example of this can be seen in the United States as it pertains to governance of the people in that the US government defines rules and regulations in the abstract and then the state governments take these guidelines and applies them based on the will of the people in each individual state. Furthermore, the county or city governments are the ones that actually enforce these rules based on how they are interpreted by local community.  To further define my example, the United States government defines that marijuana is illegal. Each individual state has the option to determine this regulation as it wishes in that the state of Florida determines that all uses of the drug are illegal, but the state of California legally allows the use of marijuana for medicinal purposes only. Based on these accepted practices each local government enforces these rules in that a police officer will arrest anyone in the state of Florida for having this drug on them if they walk down the street, but in California if a person has a medical prescription for the drug they will not get arrested.  REFERENCESThomas Manes, Anne. (2010). Understanding SOA Governance: http://www.soamag.com/I40/0610-2.php

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  • Differences Between NHibernate and Entity Framework

    - by Ricardo Peres
    Introduction NHibernate and Entity Framework are two of the most popular O/RM frameworks on the .NET world. Although they share some functionality, there are some aspects on which they are quite different. This post will describe this differences and will hopefully help you get started with the one you know less. Mind you, this is a personal selection of features to compare, it is by no way an exhaustive list. History First, a bit of history. NHibernate is an open-source project that was first ported from Java’s venerable Hibernate framework, one of the first O/RM frameworks, but nowadays it is not tied to it, for example, it has .NET specific features, and has evolved in different ways from those of its Java counterpart. Current version is 3.3, with 3.4 on the horizon. It currently targets .NET 3.5, but can be used as well in .NET 4, it only makes no use of any of its specific functionality. You can find its home page at NHForge. Entity Framework 1 came out with .NET 3.5 and is now on its second major version, despite being version 4. Code First sits on top of it and but came separately and will also continue to be released out of line with major .NET distributions. It is currently on version 4.3.1 and version 5 will be released together with .NET Framework 4.5. All versions will target the current version of .NET, at the time of their release. Its home location is located at MSDN. Architecture In NHibernate, there is a separation between the Unit of Work and the configuration and model instances. You start off by creating a Configuration object, where you specify all global NHibernate settings such as the database and dialect to use, the batch sizes, the mappings, etc, then you build an ISessionFactory from it. The ISessionFactory holds model and metadata that is tied to a particular database and to the settings that came from the Configuration object, and, there will typically be only one instance of each in a process. Finally, you create instances of ISession from the ISessionFactory, which is the NHibernate representation of the Unit of Work and Identity Map. This is a lightweight object, it basically opens and closes a database connection as required and keeps track of the entities associated with it. ISession objects are cheap to create and dispose, because all of the model complexity is stored in the ISessionFactory and Configuration objects. As for Entity Framework, the ObjectContext/DbContext holds the configuration, model and acts as the Unit of Work, holding references to all of the known entity instances. This class is therefore not lightweight as its NHibernate counterpart and it is not uncommon to see examples where an instance is cached on a field. Mappings Both NHibernate and Entity Framework (Code First) support the use of POCOs to represent entities, no base classes are required (or even possible, in the case of NHibernate). As for mapping to and from the database, NHibernate supports three types of mappings: XML-based, which have the advantage of not tying the entity classes to a particular O/RM; the XML files can be deployed as files on the file system or as embedded resources in an assembly; Attribute-based, for keeping both the entities and database details on the same place at the expense of polluting the entity classes with NHibernate-specific attributes; Strongly-typed code-based, which allows dynamic creation of the model and strongly typing it, so that if, for example, a property name changes, the mapping will also be updated. Entity Framework can use: Attribute-based (although attributes cannot express all of the available possibilities – for example, cascading); Strongly-typed code mappings. Database Support With NHibernate you can use mostly any database you want, including: SQL Server; SQL Server Compact; SQL Server Azure; Oracle; DB2; PostgreSQL; MySQL; Sybase Adaptive Server/SQL Anywhere; Firebird; SQLLite; Informix; Any through OLE DB; Any through ODBC. Out of the box, Entity Framework only supports SQL Server, but a number of providers exist, both free and commercial, for some of the most used databases, such as Oracle and MySQL. See a list here. Inheritance Strategies Both NHibernate and Entity Framework support the three canonical inheritance strategies: Table Per Type Hierarchy (Single Table Inheritance), Table Per Type (Class Table Inheritance) and Table Per Concrete Type (Concrete Table Inheritance). Associations Regarding associations, both support one to one, one to many and many to many. However, NHibernate offers far more collection types: Bags of entities or values: unordered, possibly with duplicates; Lists of entities or values: ordered, indexed by a number column; Maps of entities or values: indexed by either an entity or any value; Sets of entities or values: unordered, no duplicates; Arrays of entities or values: indexed, immutable. Querying NHibernate exposes several querying APIs: LINQ is probably the most used nowadays, and really does not need to be introduced; Hibernate Query Language (HQL) is a database-agnostic, object-oriented SQL-alike language that exists since NHibernate’s creation and still offers the most advanced querying possibilities; well suited for dynamic queries, even if using string concatenation; Criteria API is an implementation of the Query Object pattern where you create a semi-abstract conceptual representation of the query you wish to execute by means of a class model; also a good choice for dynamic querying; Query Over offers a similar API to Criteria, but using strongly-typed LINQ expressions instead of strings; for this, although more refactor-friendlier that Criteria, it is also less suited for dynamic queries; SQL, including stored procedures, can also be used; Integration with Lucene.NET indexer is available. As for Entity Framework: LINQ to Entities is fully supported, and its implementation is considered very complete; it is the API of choice for most developers; Entity-SQL, HQL’s counterpart, is also an object-oriented, database-independent querying language that can be used for dynamic queries; SQL, of course, is also supported. Caching Both NHibernate and Entity Framework, of course, feature first-level cache. NHibernate also supports a second-level cache, that can be used among multiple ISessionFactorys, even in different processes/machines: Hashtable (in-memory); SysCache (uses ASP.NET as the cache provider); SysCache2 (same as above but with support for SQL Server SQL Dependencies); Prevalence; SharedCache; Memcached; Redis; NCache; Appfabric Caching. Out of the box, Entity Framework does not have any second-level cache mechanism, however, there are some public samples that show how we can add this. ID Generators NHibernate supports different ID generation strategies, coming from the database and otherwise: Identity (for SQL Server, MySQL, and databases who support identity columns); Sequence (for Oracle, PostgreSQL, and others who support sequences); Trigger-based; HiLo; Sequence HiLo (for databases that support sequences); Several GUID flavors, both in GUID as well as in string format; Increment (for single-user uses); Assigned (must know what you’re doing); Sequence-style (either uses an actual sequence or a single-column table); Table of ids; Pooled (similar to HiLo but stores high values in a table); Native (uses whatever mechanism the current database supports, identity or sequence). Entity Framework only supports: Identity generation; GUIDs; Assigned values. Properties NHibernate supports properties of entity types (one to one or many to one), collections (one to many or many to many) as well as scalars and enumerations. It offers a mechanism for having complex property types generated from the database, which even include support for querying. It also supports properties originated from SQL formulas. Entity Framework only supports scalars, entity types and collections. Enumerations support will come in the next version. Events and Interception NHibernate has a very rich event model, that exposes more than 20 events, either for synchronous pre-execution or asynchronous post-execution, including: Pre/Post-Load; Pre/Post-Delete; Pre/Post-Insert; Pre/Post-Update; Pre/Post-Flush. It also features interception of class instancing and SQL generation. As for Entity Framework, only two events exist: ObjectMaterialized (after loading an entity from the database); SavingChanges (before saving changes, which include deleting, inserting and updating). Tracking Changes For NHibernate as well as Entity Framework, all changes are tracked by their respective Unit of Work implementation. Entities can be attached and detached to it, Entity Framework does, however, also support self-tracking entities. Optimistic Concurrency Control NHibernate supports all of the imaginable scenarios: SQL Server’s ROWVERSION; Oracle’s ORA_ROWSCN; A column containing date and time; A column containing a version number; All/dirty columns comparison. Entity Framework is more focused on Entity Framework, so it only supports: SQL Server’s ROWVERSION; Comparing all/some columns. Batching NHibernate has full support for insertion batching, but only if the ID generator in use is not database-based (for example, it cannot be used with Identity), whereas Entity Framework has no batching at all. Cascading Both support cascading for collections and associations: when an entity is deleted, their conceptual children are also deleted. NHibernate also offers the possibility to set the foreign key column on children to NULL instead of removing them. Flushing Changes NHibernate’s ISession has a FlushMode property that can have the following values: Auto: changes are sent to the database when necessary, for example, if there are dirty instances of an entity type, and a query is performed against this entity type, or if the ISession is being disposed; Commit: changes are sent when committing the current transaction; Never: changes are only sent when explicitly calling Flush(). As for Entity Framework, changes have to be explicitly sent through a call to AcceptAllChanges()/SaveChanges(). Lazy Loading NHibernate supports lazy loading for Associated entities (one to one, many to one); Collections (one to many, many to many); Scalar properties (thing of BLOBs or CLOBs). Entity Framework only supports lazy loading for: Associated entities; Collections. Generating and Updating the Database Both NHibernate and Entity Framework Code First (with the Migrations API) allow creating the database model from the mapping and updating it if the mapping changes. Extensibility As you can guess, NHibernate is far more extensible than Entity Framework. Basically, everything can be extended, from ID generation, to LINQ to SQL transformation, HQL native SQL support, custom column types, custom association collections, SQL generation, supported databases, etc. With Entity Framework your options are more limited, at least, because practically no information exists as to what can be extended/changed. It features a provider model that can be extended to support any database. Integration With Other Microsoft APIs and Tools When it comes to integration with Microsoft technologies, it will come as no surprise that Entity Framework offers the best support. For example, the following technologies are fully supported: ASP.NET (through the EntityDataSource); ASP.NET Dynamic Data; WCF Data Services; WCF RIA Services; Visual Studio (through the integrated designer). Documentation This is another point where Entity Framework is superior: NHibernate lacks, for starters, an up to date API reference synchronized with its current version. It does have a community mailing list, blogs and wikis, although not much used. Entity Framework has a number of resources on MSDN and, of course, several forums and discussion groups exist. Conclusion Like I said, this is a personal list. I may come as a surprise to some that Entity Framework is so behind NHibernate in so many aspects, but it is true that NHibernate is much older and, due to its open-source nature, is not tied to product-specific timeframes and can thus evolve much more rapidly. I do like both, and I chose whichever is best for the job I have at hands. I am looking forward to the changes in EF5 which will add significant value to an already interesting product. So, what do you think? Did I forget anything important or is there anything else worth talking about? Looking forward for your comments!

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  • Configure Forms based authentication in SharePoint 2010

    - by sreejukg
      Configuring form authentication is a straight forward task in SharePoint. Mostly public facing websites built on SharePoint requires form based authentication. Recently, one of the WCM implementation where I was included in the project team required registration system. Any internet user can register to the site and the site offering them some membership specific functionalities once the user logged in. Since the registration open for all, I don’t want to store all those users in Active Directory. I have decided to use Forms based authentication for those users. This is a typical scenario of form authentication in SharePoint implementation. To implement form authentication you require the following A data store where you are storing the users – technically this can be active directory, SQL server database, LDAP etc. Form authentication will redirect the user to the login page, if the request is not authenticated. In the login page, there will be controls that validate the user inputs against the configured data store. In this article, I am going to use SQL server database with ASP.Net membership API’s to configure form based authentication in SharePoint 2010. This article assumes that you have SQL membership database available. I already configured the membership and roles database using aspnet_regsql command. If you want to know how to configure membership database using aspnet_regsql command, read the below blog post. http://weblogs.asp.net/sreejukg/archive/2011/06/16/usage-of-aspnet-regsql-exe-in-asp-net-4.aspx The snapshot of the database after implementing membership and role manager is as follows. I have used the database name “aspnetdb_claim”. Make sure you have created the database and make sure your database contains tables and stored procedures for membership. Create a web application with claims based authentication. This article assumes you already created a web application using claims based authentication. If you want to enable forms based authentication in SharePoint 2010, you must enable claims based authentication. Read this post for creating a web application using claims based authentication. http://weblogs.asp.net/sreejukg/archive/2011/06/15/create-a-web-application-in-sharepoint-2010-using-claims-based-authentication.aspx  You make sure, you have selected enable form authentication, and then selected Membership provider and Role manager name. To make sure you are done with the configuration, navigate to central administration website, from central administration, navigate to the Web Applications page, select the web application and click on icon, you will see the authentication providers for the current web application. Go to the section Claims authentication types, and make sure you have enabled forms based authentication. As mentioned in the snapshot, I have named the membership provider as SPFormAuthMembership and role manager as SPFormAuthRoleManager. You can choose your own names as you need. Modify the configuration files(Web.Config) to enable form authentication There are three applications that needs to be configured to support form authentication. The following are those applications. Central Administration If you want to assign permissions to web application using the credentials from form authentication, you need to update Central Administration configuration. If you do not want to access form authentication credentials from Central Administration, just leave this step.  STS service application Security Token service is the service application that issues security token when users are logging in. You need to modify the configuration of STS application to make sure users are able to login. To find the STS application, follow the following steps Go to the IIS Manager Expand the sites Node, you will see SharePoint Web Services Expand SharePoint Web Services, you can see SecurityTokenServiceApplication Right click SecuritytokenServiceApplication and click explore, it will open the corresponding file system. By default, the path for STS is C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\WebServices\SecurityToken You need to modify the configuration file available in the mentioned location. The web application that needs to be enabled with form authentication. You need to modify the configuration of your web application to make sure your web application identifies users from the form authentication.   Based on the above, I am going to modify the web configuration. At end of each step, I have mentioned the expected output. I recommend you to go step by step and after each step, make sure the configuration changes are working as expected. If you do everything all together, and test your application at the end, you may face difficulties in troubleshooting the configuration errors. Modifications for Central Administration Web.Config Open the web.config for the Central administration in a text editor. I always prefer Visual Studio, for editing web.config. In most cases, the path of the web.config for the central administration website is as follows C:\inetpub\wwwroot\wss\VirtualDirectories\<port number> Make sure you keep a backup copy of the web.config, before editing it. Let me summarize what we are going to do with Central Administration web.config. First I am going to add a connection string that points to the form authentication database, that I created as mentioned in previous steps. Then I need to add a membership provider and a role manager with the corresponding connectionstring. Then I need to update the peoplepickerwildcards section to make sure the users are appearing in search results. By default there is no connection string available in the web.config of Central Administration. Add a connection string just after the configsections element. The below is the connection string I have used all over the article. <add name="FormAuthConnString" connectionString="Initial Catalog=yourdatabasename;data source=databaseservername;Integrated Security=SSPI;" /> Once you added the connection string, the web.config look similar to Now add membership provider to the code. In web.config for CA, there will be <membership> tag, search for it. You will find membership and role manager under the <system.web> element. Under the membership providers section add the below code… <add name="SPFormAuthMembership" type="System.Web.Security.SqlMembershipProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" applicationName="FormAuthApplication" connectionStringName="FormAuthConnString" /> After adding memberhip element, see the snapshot of the web.config. Now you need to add role manager element to the web.config. Insider providers element under rolemanager, add the below code. <add name="SPFormAuthRoleManager" type="System.Web.Security.SqlRoleProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" applicationName="FormAuthApplication" connectionStringName="FormAuthConnString" /> After adding, your role manager will look similar to the following. As a last step, you need to update the people picker wildcard element in web.config, so that the users from your membership provider are available for browsing in Central Administration. Search for PeoplePickerWildcards in the web.config, add the following inside the <PeoplePickerWildcards> tag. <add key="SPFormAuthMembership" value="%" /> After adding this element, your web.config will look like After completing these steps, you can browse the users available in the SQL server database from central administration website. Go to the site collection administrator’s page from central administration. Select the site collection you have created for form authentication. Click on the people picker icon, choose Forms Auth and click on the search icon, you will see the users listed from the SQL server database. Once you complete these steps, make sure the users are available for browsing from central administration website. If you are unable to find the users, there must be some errors in the configuration, check windows event logs to find related errors and fix them. Change the web.config for STS application Open the web.config for STS application in text editor. By default, STS web.config does not have system.Web or connectionstrings section. Just after the System.Webserver element, add the following code. <connectionStrings> <add name="FormAuthConnString" connectionString="Initial Catalog=aspnetdb_claim;data source=sp2010_db;Integrated Security=SSPI;" /> </connectionStrings> <system.web> <roleManager enabled="true" cacheRolesInCookie="false" cookieName=".ASPXROLES" cookieTimeout="30" cookiePath="/" cookieRequireSSL="false" cookieSlidingExpiration="true" cookieProtection="All" createPersistentCookie="false" maxCachedResults="25"> <providers> <add name="SPFormAuthRoleManager" type="System.Web.Security.SqlRoleProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" applicationName="FormAuthApplication" connectionStringName="FormAuthConnString" /> </providers> </roleManager> <membership userIsOnlineTimeWindow="15" hashAlgorithmType=""> <providers> <add name="SPFormAuthMembership" type="System.Web.Security.SqlMembershipProvider, System.Web, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" applicationName="FormAuthApplication" connectionStringName="FormAuthConnString" /> </providers> </membership> </system.web> See the snapshot of the web.config after adding the required elements. After adding this, you should be able to login using the credentials from SQL server. Try assigning a user as primary/secondary administrator for your site collection from Central Administration and login to your site using form authentication. If you made everything correct, you should be able to login. This means you have successfully completed configuration of STS Configuration of Web Application for Form Authentication As a last step, you need to modify the web.config of the form authentication web application. Once you have done this, you should be able to grant permissions to users stored in the membership database. Open the Web.config of the web application you created for form authentication. You can find the web.config for the application under the path C:\inetpub\wwwroot\wss\VirtualDirectories\<port number> Basically you need to add connection string, membership provider, role manager and update the people picker wild card configuration. Add the connection string (same as the one you added to the web.config in Central Administration). See the screenshot after the connection string has added. Search for <membership> in the web.config, you will find this inside system.web element. There will be other providers already available there. You add your form authentication membership provider (similar to the one added to Central Administration web.config) to the provider element under membership. Find the snapshot of membership configuration as follows. Search for <roleManager> element in web.config, add the new provider name under providers section of the roleManager element. See the snapshot of web.config after new provider added. Now you need to configure the peoplepickerwildcard configuration in web.config. As I specified earlier, this is to make sure, you can locate the users by entering a part of their username. Add the following line under the <PeoplePickerWildcards> element in web.config. See the screenshot of the peoplePickerWildcards element after the element has been added. Now you have completed all the setup for form authentication. Navigate to the web application. From the site actions -> site settings -> go to peope and groups Click on new -> add users, it will popup the people picker dialog. Click on the icon, select Form Auth, enter a username in the search textbox, and click on search icon. See the screenshot of admin search when I tried searching the users If it displays the user, it means you are done with the configuration. If you add users to the form authentication database, the users will be able to access SharePoint portal as normal.

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  • Announcing Entity Framework Code-First (CTP5 release)

    - by ScottGu
    This week the data team released the CTP5 build of the new Entity Framework Code-First library.  EF Code-First enables a pretty sweet code-centric development workflow for working with data.  It enables you to: Develop without ever having to open a designer or define an XML mapping file Define model objects by simply writing “plain old classes” with no base classes required Use a “convention over configuration” approach that enables database persistence without explicitly configuring anything Optionally override the convention-based persistence and use a fluent code API to fully customize the persistence mapping I’m a big fan of the EF Code-First approach, and wrote several blog posts about it this summer: Code-First Development with Entity Framework 4 (July 16th) EF Code-First: Custom Database Schema Mapping (July 23rd) Using EF Code-First with an Existing Database (August 3rd) Today’s new CTP5 release delivers several nice improvements over the CTP4 build, and will be the last preview build of Code First before the final release of it.  We will ship the final EF Code First release in the first quarter of next year (Q1 of 2011).  It works with all .NET application types (including both ASP.NET Web Forms and ASP.NET MVC projects). Installing EF Code First You can install and use EF Code First CTP5 using one of two ways: Approach 1) By downloading and running a setup program.  Once installed you can reference the EntityFramework.dll assembly it provides within your projects.      or: Approach 2) By using the NuGet Package Manager within Visual Studio to download and install EF Code First within a project.  To do this, simply bring up the NuGet Package Manager Console within Visual Studio (View->Other Windows->Package Manager Console) and type “Install-Package EFCodeFirst”: Typing “Install-Package EFCodeFirst” within the Package Manager Console will cause NuGet to download the EF Code First package, and add it to your current project: Doing this will automatically add a reference to the EntityFramework.dll assembly to your project:   NuGet enables you to have EF Code First setup and ready to use within seconds.  When the final release of EF Code First ships you’ll also be able to just type “Update-Package EFCodeFirst” to update your existing projects to use the final release. EF Code First Assembly and Namespace The CTP5 release of EF Code First has an updated assembly name, and new .NET namespace: Assembly Name: EntityFramework.dll Namespace: System.Data.Entity These names match what we plan to use for the final release of the library. Nice New CTP5 Improvements The new CTP5 release of EF Code First contains a bunch of nice improvements and refinements. Some of the highlights include: Better support for Existing Databases Built-in Model-Level Validation and DataAnnotation Support Fluent API Improvements Pluggable Conventions Support New Change Tracking API Improved Concurrency Conflict Resolution Raw SQL Query/Command Support The rest of this blog post contains some more details about a few of the above changes. Better Support for Existing Databases EF Code First makes it really easy to create model layers that work against existing databases.  CTP5 includes some refinements that further streamline the developer workflow for this scenario. Below are the steps to use EF Code First to create a model layer for the Northwind sample database: Step 1: Create Model Classes and a DbContext class Below is all of the code necessary to implement a simple model layer using EF Code First that goes against the Northwind database: EF Code First enables you to use “POCO” – Plain Old CLR Objects – to represent entities within a database.  This means that you do not need to derive model classes from a base class, nor implement any interfaces or data persistence attributes on them.  This enables the model classes to be kept clean, easily testable, and “persistence ignorant”.  The Product and Category classes above are examples of POCO model classes. EF Code First enables you to easily connect your POCO model classes to a database by creating a “DbContext” class that exposes public properties that map to the tables within a database.  The Northwind class above illustrates how this can be done.  It is mapping our Product and Category classes to the “Products” and “Categories” tables within the database.  The properties within the Product and Category classes in turn map to the columns within the Products and Categories tables – and each instance of a Product/Category object maps to a row within the tables. The above code is all of the code required to create our model and data access layer!  Previous CTPs of EF Code First required an additional step to work against existing databases (a call to Database.Initializer<Northwind>(null) to tell EF Code First to not create the database) – this step is no longer required with the CTP5 release.  Step 2: Configure the Database Connection String We’ve written all of the code we need to write to define our model layer.  Our last step before we use it will be to setup a connection-string that connects it with our database.  To do this we’ll add a “Northwind” connection-string to our web.config file (or App.Config for client apps) like so:   <connectionStrings>          <add name="Northwind"          connectionString="data source=.\SQLEXPRESS;Integrated Security=SSPI;AttachDBFilename=|DataDirectory|\northwind.mdf;User Instance=true"          providerName="System.Data.SqlClient" />   </connectionStrings> EF “code first” uses a convention where DbContext classes by default look for a connection-string that has the same name as the context class.  Because our DbContext class is called “Northwind” it by default looks for a “Northwind” connection-string to use.  Above our Northwind connection-string is configured to use a local SQL Express database (stored within the \App_Data directory of our project).  You can alternatively point it at a remote SQL Server. Step 3: Using our Northwind Model Layer We can now easily query and update our database using the strongly-typed model layer we just built with EF Code First. The code example below demonstrates how to use LINQ to query for products within a specific product category.  This query returns back a sequence of strongly-typed Product objects that match the search criteria: The code example below demonstrates how we can retrieve a specific Product object, update two of its properties, and then save the changes back to the database: EF Code First handles all of the change-tracking and data persistence work for us, and allows us to focus on our application and business logic as opposed to having to worry about data access plumbing. Built-in Model Validation EF Code First allows you to use any validation approach you want when implementing business rules with your model layer.  This enables a great deal of flexibility and power. Starting with this week’s CTP5 release, EF Code First also now includes built-in support for both the DataAnnotation and IValidatorObject validation support built-into .NET 4.  This enables you to easily implement validation rules on your models, and have these rules automatically be enforced by EF Code First whenever you save your model layer.  It provides a very convenient “out of the box” way to enable validation within your applications. Applying DataAnnotations to our Northwind Model The code example below demonstrates how we could add some declarative validation rules to two of the properties of our “Product” model: We are using the [Required] and [Range] attributes above.  These validation attributes live within the System.ComponentModel.DataAnnotations namespace that is built-into .NET 4, and can be used independently of EF.  The error messages specified on them can either be explicitly defined (like above) – or retrieved from resource files (which makes localizing applications easy). Validation Enforcement on SaveChanges() EF Code-First (starting with CTP5) now automatically applies and enforces DataAnnotation rules when a model object is updated or saved.  You do not need to write any code to enforce this – this support is now enabled by default.  This new support means that the below code – which violates our above rules – will automatically throw an exception when we call the “SaveChanges()” method on our Northwind DbContext: The DbEntityValidationException that is raised when the SaveChanges() method is invoked contains a “EntityValidationErrors” property that you can use to retrieve the list of all validation errors that occurred when the model was trying to save.  This enables you to easily guide the user on how to fix them.  Note that EF Code-First will abort the entire transaction of changes if a validation rule is violated – ensuring that our database is always kept in a valid, consistent state. EF Code First’s validation enforcement works both for the built-in .NET DataAnnotation attributes (like Required, Range, RegularExpression, StringLength, etc), as well as for any custom validation rule you create by sub-classing the System.ComponentModel.DataAnnotations.ValidationAttribute base class. UI Validation Support A lot of our UI frameworks in .NET also provide support for DataAnnotation-based validation rules. For example, ASP.NET MVC, ASP.NET Dynamic Data, and Silverlight (via WCF RIA Services) all provide support for displaying client-side validation UI that honor the DataAnnotation rules applied to model objects. The screen-shot below demonstrates how using the default “Add-View” scaffold template within an ASP.NET MVC 3 application will cause appropriate validation error messages to be displayed if appropriate values are not provided: ASP.NET MVC 3 supports both client-side and server-side enforcement of these validation rules.  The error messages displayed are automatically picked up from the declarative validation attributes – eliminating the need for you to write any custom code to display them. Keeping things DRY The “DRY Principle” stands for “Do Not Repeat Yourself”, and is a best practice that recommends that you avoid duplicating logic/configuration/code in multiple places across your application, and instead specify it only once and have it apply everywhere. EF Code First CTP5 now enables you to apply declarative DataAnnotation validations on your model classes (and specify them only once) and then have the validation logic be enforced (and corresponding error messages displayed) across all applications scenarios – including within controllers, views, client-side scripts, and for any custom code that updates and manipulates model classes. This makes it much easier to build good applications with clean code, and to build applications that can rapidly iterate and evolve. Other EF Code First Improvements New to CTP5 EF Code First CTP5 includes a bunch of other improvements as well.  Below are a few short descriptions of some of them: Fluent API Improvements EF Code First allows you to override an “OnModelCreating()” method on the DbContext class to further refine/override the schema mapping rules used to map model classes to underlying database schema.  CTP5 includes some refinements to the ModelBuilder class that is passed to this method which can make defining mapping rules cleaner and more concise.  The ADO.NET Team blogged some samples of how to do this here. Pluggable Conventions Support EF Code First CTP5 provides new support that allows you to override the “default conventions” that EF Code First honors, and optionally replace them with your own set of conventions. New Change Tracking API EF Code First CTP5 exposes a new set of change tracking information that enables you to access Original, Current & Stored values, and State (e.g. Added, Unchanged, Modified, Deleted).  This support is useful in a variety of scenarios. Improved Concurrency Conflict Resolution EF Code First CTP5 provides better exception messages that allow access to the affected object instance and the ability to resolve conflicts using current, original and database values.  Raw SQL Query/Command Support EF Code First CTP5 now allows raw SQL queries and commands (including SPROCs) to be executed via the SqlQuery and SqlCommand methods exposed off of the DbContext.Database property.  The results of these method calls can be materialized into object instances that can be optionally change-tracked by the DbContext.  This is useful for a variety of advanced scenarios. Full Data Annotations Support EF Code First CTP5 now supports all standard DataAnnotations within .NET, and can use them both to perform validation as well as to automatically create the appropriate database schema when EF Code First is used in a database creation scenario.  Summary EF Code First provides an elegant and powerful way to work with data.  I really like it because it is extremely clean and supports best practices, while also enabling solutions to be implemented very, very rapidly.  The code-only approach of the library means that model layers end up being flexible and easy to customize. This week’s CTP5 release further refines EF Code First and helps ensure that it will be really sweet when it ships early next year.  I recommend using NuGet to install and give it a try today.  I think you’ll be pleasantly surprised by how awesome it is. Hope this helps, Scott

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  • 10 Essential Tools for building ASP.NET Websites

    - by Stephen Walther
    I recently put together a simple public website created with ASP.NET for my company at Superexpert.com. I was surprised by the number of free tools that I ended up using to put together the website. Therefore, I thought it would be interesting to create a list of essential tools for building ASP.NET websites. These tools work equally well with both ASP.NET Web Forms and ASP.NET MVC. Performance Tools After reading Steve Souders two (very excellent) books on front-end website performance High Performance Web Sites and Even Faster Web Sites, I have been super sensitive to front-end website performance. According to Souders’ Performance Golden Rule: “Optimize front-end performance first, that's where 80% or more of the end-user response time is spent” You can use the tools below to reduce the size of the images, JavaScript files, and CSS files used by an ASP.NET application. 1. Sprite and Image Optimization Framework CSS sprites were first described in an article written for A List Apart entitled CSS sprites: Image Slicing’s Kiss of Death. When you use sprites, you combine multiple images used by a website into a single image. Next, you use CSS trickery to display particular sub-images from the combined image in a webpage. The primary advantage of sprites is that they reduce the number of requests required to display a webpage. Requesting a single large image is faster than requesting multiple small images. In general, the more resources – images, JavaScript files, CSS files – that must be moved across the wire, the slower your website. However, most people avoid using sprites because they require a lot of work. You need to combine all of the images and write just the right CSS rules to display the sub-images. The Microsoft Sprite and Image Optimization Framework enables you to avoid all of this work. The framework combines the images for you automatically. Furthermore, the framework includes an ASP.NET Web Forms control and an ASP.NET MVC helper that makes it easy to display the sub-images. You can download the Sprite and Image Optimization Framework from CodePlex at http://aspnet.codeplex.com/releases/view/50869. The Sprite and Image Optimization Framework was written by Morgan McClean who worked in the office next to mine at Microsoft. Morgan was a scary smart Intern from Canada and we discussed the Framework while he was building it (I was really excited to learn that he was working on it). Morgan added some great advanced features to this framework. For example, the Sprite and Image Optimization Framework supports something called image inlining. When you use image inlining, the actual image is stored in the CSS file. Here’s an example of what image inlining looks like: .Home_StephenWalther_small-jpg { width:75px; height:100px; background: url(data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAEsAAABkCAIAAABB1lpeAAAAB GdBTUEAALGOfPtRkwAAACBjSFJNAACHDwAAjA8AAP1SAACBQAAAfXkAAOmLAAA85QAAGcxzPIV3AAAKL s+zNfREAAAAASUVORK5CYII=) no-repeat 0% 0%; } The actual image (in this case a picture of me that is displayed on the home page of the Superexpert.com website) is stored in the CSS file. If you visit the Superexpert.com website then very few separate images are downloaded. For example, all of the images with a red border in the screenshot below take advantage of CSS sprites: Unfortunately, there are some significant Gotchas that you need to be aware of when using the Sprite and Image Optimization Framework. There are workarounds for these Gotchas. I plan to write about these Gotchas and workarounds in a future blog entry. 2. Microsoft Ajax Minifier Whenever possible you should combine, minify, compress, and cache with a far future header all of your JavaScript and CSS files. The Microsoft Ajax Minifier makes it easy to minify JavaScript and CSS files. Don’t confuse minification and compression. You need to do both. According to Souders, you can reduce the size of a JavaScript file by an additional 20% (on average) by minifying a JavaScript file after you compress the file. When you minify a JavaScript or CSS file, you use various tricks to reduce the size of the file before you compress the file. For example, you can minify a JavaScript file by replacing long JavaScript variables names with short variables names and removing unnecessary white space and comments. You can minify a CSS file by doing such things as replacing long color names such as #ffffff with shorter equivalents such as #fff. The Microsoft Ajax Minifier was created by Microsoft employee Ron Logan. Internally, this tool was being used by several large Microsoft websites. We also used the tool heavily on the ASP.NET team. I convinced Ron to publish the tool on CodePlex so that everyone in the world could take advantage of it. You can download the tool from the ASP.NET Ajax website and read documentation for the tool here. I created the installer for the Microsoft Ajax Minifier. When creating the installer, I also created a Visual Studio build task to make it easy to minify all of your JavaScript and CSS files whenever you do a build within Visual Studio automatically. Read the Ajax Minifier Quick Start to learn how to configure the build task. 3. ySlow The ySlow tool is a free add-on for Firefox created by Yahoo that enables you to test the front-end of your website. For example, here are the current test results for the Superexpert.com website: The Superexpert.com website has an overall score of B (not perfect but not bad). The ySlow tool is not perfect. For example, the Superexpert.com website received a failing grade of F for not using a Content Delivery Network even though the website using the Microsoft Ajax Content Delivery Network for JavaScript files such as jQuery. Uptime After publishing a website live to the world, you want to ensure that the website does not encounter any issues and that it stays live. I use the following tools to monitor the Superexpert.com website now that it is live. 4. ELMAH ELMAH stands for Error Logging Modules and Handlers for ASP.NET. ELMAH enables you to record any errors that happen at your website so you can review them in the future. You can download ELMAH for free from the ELMAH project website. ELMAH works great with both ASP.NET Web Forms and ASP.NET MVC. You can configure ELMAH to store errors in a number of different stores including XML files, the Event Log, an Access database, a SQL database, an Oracle database, or in computer RAM. You also can configure ELMAH to email error messages to you when they happen. By default, you can access ELMAH by requesting the elmah.axd page from a website with ELMAH installed. Here’s what the elmah page looks like from the Superexpert.com website (this page is password-protected because secret information can be revealed in an error message): If you click on a particular error message, you can view the original Yellow Screen ASP.NET error message (even when the error message was never displayed to the actual user). I installed ELMAH by taking advantage of the new package manager for ASP.NET named NuGet (originally named NuPack). You can read the details about NuGet in the following blog entry by Scott Guthrie. You can download NuGet from CodePlex. 5. Pingdom I use Pingdom to verify that the Superexpert.com website is always up. You can sign up for Pingdom by visiting Pingdom.com. You can use Pingdom to monitor a single website for free. At the Pingdom website, you configure the frequency that your website gets pinged. I verify that the Superexpert.com website is up every 5 minutes. I have the Pingdom service verify that it can retrieve the string “Contact Us” from the website homepage. If your website goes down, you can configure Pingdom so that it sends an email, Twitter, SMS, or iPhone alert. I use the Pingdom iPhone app which looks like this: 6. Host Tracker If your website does go down then you need some way of determining whether it is a problem with your local network or if your website is down for everyone. I use a website named Host-Tracker.com to check how badly a website is down. Here’s what the Host-Tracker website displays for the Superexpert.com website when the website can be successfully pinged from everywhere in the world: Notice that Host-Tracker pinged the Superexpert.com website from 68 locations including Roubaix, France and Scranton, PA. Debugging I mean debugging in the broadest possible sense. I use the following tools when building a website to verify that I have not made a mistake. 7. HTML Spell Checker Why doesn’t Visual Studio have a built-in spell checker? Don’t know – I’ve always found this mysterious. Fortunately, however, a former member of the ASP.NET team wrote a free spell checker that you can use with your ASP.NET pages. I find a spell checker indispensible. It is easy to delude yourself that you are capable of perfect spelling. I’m always super embarrassed when I actually run the spell checking tool and discover all of my spelling mistakes. The fastest way to add the HTML Spell Checker extension to Visual Studio is to select the menu option Tools, Extension Manager within Visual Studio. Click on Online Gallery and search for HTML Spell Checker: 8. IIS SEO Toolkit If people cannot find your website through Google then you should not even bother to create it. Microsoft has a great extension for IIS named the IIS Search Engine Optimization Toolkit that you can use to identify issue with your website that would hurt its page rank. You also can use this tool to quickly create a sitemap for your website that you can submit to Google or Bing. You can even generate the sitemap for an ASP.NET MVC website. Here’s what the report overview for the Superexpert.com website looks like: Notice that the Sueprexpert.com website had plenty of violations. For example, there are 65 cases in which a page has a broken hyperlink. You can drill into these violations to identity the exact page and location where these violations occur. 9. LinqPad If your ASP.NET website accesses a database then you should be using LINQ to Entities with the Entity Framework. Using LINQ involves some magic. LINQ queries written in C# get converted into SQL queries for you. If you are not careful about how you write your LINQ queries, you could unintentionally build a really badly performing website. LinqPad is a free tool that enables you to experiment with your LINQ queries. It even works with Microsoft SQL CE 4 and Azure. You can use LinqPad to execute a LINQ to Entities query and see the results. You also can use it to see the resulting SQL that gets executed against the database: 10. .NET Reflector I use .NET Reflector daily. The .NET Reflector tool enables you to take any assembly and disassemble the assembly into C# or VB.NET code. You can use .NET Reflector to see the “Source Code” of an assembly even when you do not have the actual source code. You can download a free version of .NET Reflector from the Redgate website. I use .NET Reflector primarily to help me understand what code is doing internally. For example, I used .NET Reflector with the Sprite and Image Optimization Framework to better understand how the MVC Image helper works. Here’s part of the disassembled code from the Image helper class: Summary In this blog entry, I’ve discussed several of the tools that I used to create the Superexpert.com website. These are tools that I use to improve the performance, improve the SEO, verify the uptime, or debug the Superexpert.com website. All of the tools discussed in this blog entry are free. Furthermore, all of these tools work with both ASP.NET Web Forms and ASP.NET MVC. Let me know if there are any tools that you use daily when building ASP.NET websites.

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  • CodePlex Daily Summary for Saturday, January 01, 2011

    CodePlex Daily Summary for Saturday, January 01, 2011Popular ReleasesBloodSim: BloodSim - 1.3.0.0: - Added tally for number of boss swings and swing avoids - Removed a large number of options that were carried over from Beta and are no longer relevant - Changed stat entry to use Rating format for Dodge, Parry, Haste and Mastery - Rearranged Settings interface - BloodSim will now check for updates on startup and notify the user if a new version is available - Added option to Show/Hide the Simulation Log to increase speed during large simulationsEnhSim: EnhSim 2.2.8 ALPHA: 2.2.8 ALPHAThis release supports WoW patch 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 Rebuilt Feral Spir...CBM-Command: Version 2.0 Beta 2 - 2010-12-31: This version fixes three major bugs in Version 2.0 Beta 1 Changes(64, 128, Plus/4) Changed the timing code back to version 1.7 because the clock() function in cc65 does not reflect accurate timing. (VIC, PET) The time(NULL) function is not available on these targets and thus had to be removed. Help Hot-Key Fixed - Now when you press either F1 or H you get the help file (if the CBM-Command disk is in the drive you started CBM-Command from). Updated Help File - the new help file by popmi...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.6.6 Released: Hi, Today we are releasing final version of Visifire, v3.6.6 with the following new feature: * TextDecorations property is implemented in Title for Chart. * TitleTextDecorations property is implemented in Axis. * MinPointHeight property is now applicable for Column and Bar Charts. Also this release includes few bug fixes: * ToolTipText property of DataSeries was not getting applied from Style. * Chart threw exception if IndicatorEnabled property was set to true and Too...StyleCop Compliant Visual Studio Code Snippets: Visual Studio Code Snippets - January 2011: StyleCop Compliant Visual Studio Code Snippets Visual Studio 2010 provides C# developers with 38 code snippets, enhancing developer productivty and increasing the consistency of the code. Within this project the original code snippets have been refactored to provide StyleCop compliant versions of the original code snippets while also adding many new code snippets. Within the January 2011 release you'll find 82 code snippets to make you more productive and the code you write more consistent!...WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.2: Version: 2.0.0.2 (Milestone 2): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...eCompany: eCompany v0.2.0 Build 63: Version 0.2.0 Build 63: Added Splash screen & about box Added downloading of currencies when eCompany launched for the first time (must close any bug caused by no currency rate existing) Added corp creation when eCompany launched for the first time (for now, you didn't need to edit the company.xml file manually) You just need to decompress file "eCompany v0.2.0.63.zip" into your current eCompany install directory.SQL Monitor - tracking sql server activities: SQL Monitor 3.0 alpha 8: 1. added truncate table/defrag index/check db functions 2. improved alert 3. fixed problem with alert causing config file corrupted(hopefully)Temporary Data Storage Folder: TDS Folder version 0.2 Beta: In this release following bugs are fixed: 'Send to' entry bug fixed Preferences bug fixedSilverlight File Upload and Download with Interlink: HSS Interlink v.2.1.300: Latest Release 2.1.300 - December 29th 2010 Change Log DownloadFileDialog Modified to support an absolute uri for the DownloadUri property, which is required for OOB support UploadFileDialog Modified to support an absolute uri for the UploadUri property, which is required for OOB support For existing users be sure to uninstall the older version prior to installing this version Note: The demo application is NOT included with the installer but can be reviewed here Stable release and ready...RDPAddins .NET: RDPAddins Alpha 2 (0.2.0.0): Second alpha release... Breaking changes (now this project has 0.2 version): now addin should implement RDPAddins.Common.IAddin and should me exported with RDPAddins.Common.AddinMetadataAtrribute !!!most of all old Addin base class method you can fide in IChannel or IUI interfeces see FileTransferAddin Now RDPAddins.Common.dll just provide interfaces for addin, channel, ui, and export metadata Whole implementation is in RDPAddins.exe RDPAddins.Common.dll has some documentation :) why all this...DocX: DocX v1.0.0.11: Building Examples projectTo build the Examples project, download DocX.dll and add it as a reference to the project. OverviewThis version of DocX contains many bug fixes, it is a serious step towards a stable release. Added1) Unit testing project, 2) Examples project, 3) To many bug fixes to list here, see the source code change list history.Cosmos (C# Open Source Managed Operating System): 71406: This is the second release supporting the full line of Visual Studio 2010 editions. Changes since release 71246 include: Debug info is now stored in a single .cpdb file (which is a Firebird database) Keyboard input works now (using Console.ReadLine) Console colors work (using Console.ForegroundColor and .BackgroundColor)AutoLoL: AutoLoL v1.5.0: Added the all new Masteries Browser which replaces the Quick Open combobox AutoLoL will now attemt to create file associations for mastery (*.lolm) files Each Mastery Build can now contain keywords that the Masteries Browser will use for filtering Changed the way AutoLoL detects if another instance is already running Changed the format of the mastery files to allow more information stored in* Dialogs will now focus the Ok or Cancel button which allows the user to press Return to clo...Paint.NET PSD Plugin: 1.6.0: Handling of layer masks has been greatly improved. Improved reliability. Many PSD files that previously loaded in as garbage will now load in correctly. Parallelized loading. PSD files containing layer masks will load in a bit quicker thanks to the removal of the sequential bottleneck. Hidden layers are no longer made visible on save. Many thanks to the users who helped expose the layer masks problem: Rob Horowitz, M_Lyons10. Please keep sending in those bug reports and PSD repro files!Facebook C# SDK: 4.1.1: From 4.1.1 Release: Authentication bug fix caused by facebook change (error with redirects in Safari) Authenticator fix, always returning true From 4.1.0 Release Lots of bug fixes Removed Dynamic Runtime Language dependencies from non-dynamic platforms. Samples included in release for ASP.NET, MVC, Silverlight, Windows Phone 7, WPF, WinForms, and one Visual Basic Sample Changed internal serialization to use Json.net BREAKING CHANGE: Canvas Session is no longer supported. Use Signed...Catel - WPF and Silverlight MVVM library: 1.0.0: And there it is, the final release of Catel, and it is no longer a beta version!Euro for Windows XP: ChangeRegionalSettings 1..0: *Rocket Framework (.Net 4.0): Rocket Framework for Windows V 1.0.0: Architecture is reviewed and adjusted in a way so that I can introduce the Web version and WPF version of this framework next. - Rocket.Core is introduced - Controller button functions revisited and updated - DB is renewed to suite the implemented features - Create New button functionality is changed - Add Question Handling featuresFlickr Wallpaper Rotator (for Windows desktop): Wallpaper Flickr 1.1: Some minor bugfixes (mostly covering when network connection is flakey, so I discovered them all while at my parents' house for Christmas).New Projects7-Up: PowerShell Scripts for Upgrading SharePoint 2007 to 2010: PowerShell scripts to automate the upgrade of SharePoint 2007 to SharePoint 2010 using a content database or hybrid upgrade approach.Apple Wireless Keyboard: Helper that Allows people use the Apple Wireless (or Wired possibly) Keyboard under Windows 7 without loosing the mac functionalityckTest: testtesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttesttestCrude - .Net Dependency Management: Crude is light dependency management for .net, there was no dependency management solution for .net as Maven or Ivy until now. DeepTime: Event tacking, management and plotting site.Dev/Test Cloud Platform: Dev/Test Cloud Platform is implemented by Beyondsoft and Microsoft. The platform is dedicated to software development and test scenarios. With Dev/Test Cloud you can save your cost, improve work efficiency, and improve product quality.Image Viewer (wpf version): Image viewer helps windows users to review images on their computer. It is written i Csharp and wpf.LNOne: All common code, framework code, utility code in one.LOGL::GLib: LOGL::GLib is an OpenGL game library written in C++ that allows new C++/OpenGL programmers to focus more on the game and less on the details.MAPI.GUI: Graphical program uses function from mcopyapi.codeplex.com and mdeleteapi.codeplex.com console programs. Program support longPath (above 259 chars and less 32000 chars)Movie Collection Manager: Gerenciador que ajuda a manusear coleção de filmes. Possui uma interface super atraente e simples de usar. Ferramentas e tecnologias usadas: - Visual C# 2010 Express - SQL Server 2008 R2 Express - Windows Forms - Entity Framework OBS: Projeto concorrente do Desafio .NETMyStudioServer.com: Source code for the DotNetNuke http://MyStudioServer.com websiteNusya Tester: A software to create and use various tests with right answers explanations to help one in self-education. It's developed in C#Project Zylaphon: Project Zylaphon is a C# GPL Open Source Computer Aided Music Composition System. Its design goals include highly interactive composition, music computation, and analysis; system control to be provided by an A.I. goal based agenda and quasi Blackboard for maximum flexibility.Remember The Task: RememberTheTask makes it easier to remember what you have been doing the last hour. It's developed in Visual Basic.Rent Payments Scheduling: Register rent schedules and keep track of them.Simple MVVM Toolkit for Silverlight: Simple MVVM Toolkit makes it easier to develop Silverlight applications using the Model-View-ViewModel design pattern.Sparrow.NET HtmlTemplate: Its a template engine for generating web pages.(?????HTML?????,??????html Tag???????html????。)SQLDiagUI: SQLDiagUI provides a GUI for Microsoft SQlDiag Utility which allows users to create a configuration file and start/stop/schedule SQLDiag against a SQL Server.Test Control: testing frameworkTwicko: Simple twitter client.Unity3D Utilities: Unity3D Utilities provides additional functionality to Unity3D (3.0+) via extensions, utilities, mini-frameworks, etc.VBA Composite Controls Object Model: VBA Composite Controls encapsulate complex event-driven interactions between ActiveX controls and other objects in Microsoft Office. It's uses are limited only by the imagination, from binding controls together for updating, to creating unique user interfaces!World of Warcraft Backit up(wow backit up): a project that helps you backup and restore your settings in wow easilyYamma: Yet Another Money Management Application. Build in .NET 4, SQLCE, LINQ and the Entity Framework.

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  • Windows Azure Evolution &ndash; Caching (Preview)

    - by Shaun
    Caching is a popular topic when we are building a high performance and high scalable system not only on top of the cloud platform but the on-premise environment as well. On March 2011 the Windows Azure AppFabric Caching had been production launched. It provides an in-memory, distributed caching service over the cloud. And now, in this June 2012 update, the cache team announce a grand new caching solution on Windows Azure, which is called Windows Azure Caching (Preview). And the original Windows Azure AppFabric Caching was renamed to Windows Azure Shared Caching.   What’s Caching (Preview) If you had been using the Shared Caching you should know that it is constructed by a bunch of cache servers. And when you want to use you should firstly create a cache account from the developer portal and specify the size you want to use, which means how much memory you can use to store your data that wanted to be cached. Then you can add, get and remove them through your code through the cache URL. The Shared Caching is a multi-tenancy system which host all cached items across all users. So you don’t know which server your data was located. This caching mode works well and can take most of the cases. But it has some problems. The first one is the performance. Since the Shared Caching is a multi-tenancy system, which means all cache operations should go through the Shared Caching gateway and then routed to the server which have the data your are looking for. Even though there are some caches in the Shared Caching system it also takes time from your cloud services to the cache service. Secondary, the Shared Caching service works as a block box to the developer. The only thing we know is my cache endpoint, and that’s all. Someone may satisfied since they don’t want to care about anything underlying. But if you need to know more and want more control that’s impossible in the Shared Caching. The last problem would be the price and cost-efficiency. You pay the bill based on how much cache you requested per month. But when we host a web role or worker role, it seldom consumes all of the memory and CPU in the virtual machine (service instance). If using Shared Caching we have to pay for the cache service while waste of some of our memory and CPU locally. Since the issues above Microsoft offered a new caching mode over to us, which is the Caching (Preview). Instead of having a separated cache service, the Caching (Preview) leverage the memory and CPU in our cloud services (web role and worker role) as the cache clusters. Hence the Caching (Preview) runs on the virtual machines which hosted or near our cloud applications. Without any gateway and routing, since it located in the same data center and same racks, it provides really high performance than the Shared Caching. The Caching (Preview) works side-by-side to our application, initialized and worked as a Windows Service running in the virtual machines invoked by the startup tasks from our roles, we could get more information and control to them. And since the Caching (Preview) utilizes the memory and CPU from our existing cloud services, so it’s free. What we need to pay is the original computing price. And the resource on each machines could be used more efficiently.   Enable Caching (Preview) It’s very simple to enable the Caching (Preview) in a cloud service. Let’s create a new windows azure cloud project from Visual Studio and added an ASP.NET Web Role. Then open the role setting and select the Caching page. This is where we enable and configure the Caching (Preview) on a role. To enable the Caching (Preview) just open the “Enable Caching (Preview Release)” check box. And then we need to specify which mode of the caching clusters we want to use. There are two kinds of caching mode, co-located and dedicate. The co-located mode means we use the memory in the instances we run our cloud services (web role or worker role). By using this mode we must specify how many percentage of the memory will be used as the cache. The default value is 30%. So make sure it will not affect the role business execution. The dedicate mode will use all memory in the virtual machine as the cache. In fact it will reserve some for operation system, azure hosting etc.. But it will try to use as much as the available memory to be the cache. As you can see, the Caching (Preview) was defined based on roles, which means all instances of this role will apply the same setting and play as a whole cache pool, and you can consume it by specifying the name of the role, which I will demonstrate later. And in a windows azure project we can have more than one role have the Caching (Preview) enabled. Then we will have more caches. For example, let’s say I have a web role and worker role. The web role I specified 30% co-located caching and the worker role I specified dedicated caching. If I have 3 instances of my web role and 2 instances of my worker role, then I will have two caches. As the figure above, cache 1 was contributed by three web role instances while cache 2 was contributed by 2 worker role instances. Then we can add items into cache 1 and retrieve it from web role code and worker role code. But the items stored in cache 1 cannot be retrieved from cache 2 since they are isolated. Back to our Visual Studio we specify 30% of co-located cache and use the local storage emulator to store the cache cluster runtime status. Then at the bottom we can specify the named caches. Now we just use the default one. Now we had enabled the Caching (Preview) in our web role settings. Next, let’s have a look on how to consume our cache.   Consume Caching (Preview) The Caching (Preview) can only be consumed by the roles in the same cloud services. As I mentioned earlier, a cache contributed by web role can be connected from a worker role if they are in the same cloud service. But you cannot consume a Caching (Preview) from other cloud services. This is different from the Shared Caching. The Shared Caching is opened to all services if it has the connection URL and authentication token. To consume the Caching (Preview) we need to add some references into our project as well as some configuration in the Web.config. NuGet makes our life easy. Right click on our web role project and select “Manage NuGet packages”, and then search the package named “WindowsAzure.Caching”. In the package list install the “Windows Azure Caching Preview”. It will download all necessary references from the NuGet repository and update our Web.config as well. Open the Web.config of our web role and find the “dataCacheClients” node. Under this node we can specify the cache clients we are going to use. For each cache client it will use the role name to identity and find the cache. Since we only have this web role with the Caching (Preview) enabled so I pasted the current role name in the configuration. Then, in the default page I will add some code to show how to use the cache. I will have a textbox on the page where user can input his or her name, then press a button to generate the email address for him/her. And in backend code I will check if this name had been added in cache. If yes I will return the email back immediately. Otherwise, I will sleep the tread for 2 seconds to simulate the latency, then add it into cache and return back to the page. 1: protected void btnGenerate_Click(object sender, EventArgs e) 2: { 3: // check if name is specified 4: var name = txtName.Text; 5: if (string.IsNullOrWhiteSpace(name)) 6: { 7: lblResult.Text = "Error. Please specify name."; 8: return; 9: } 10:  11: bool cached; 12: var sw = new Stopwatch(); 13: sw.Start(); 14:  15: // create the cache factory and cache 16: var factory = new DataCacheFactory(); 17: var cache = factory.GetDefaultCache(); 18:  19: // check if the name specified is in cache 20: var email = cache.Get(name) as string; 21: if (email != null) 22: { 23: cached = true; 24: sw.Stop(); 25: } 26: else 27: { 28: cached = false; 29: // simulate the letancy 30: Thread.Sleep(2000); 31: email = string.Format("{0}@igt.com", name); 32: // add to cache 33: cache.Add(name, email); 34: } 35:  36: sw.Stop(); 37: lblResult.Text = string.Format( 38: "Cached = {0}. Duration: {1}s. {2} => {3}", 39: cached, sw.Elapsed.TotalSeconds.ToString("0.00"), name, email); 40: } The Caching (Preview) can be used on the local emulator so we just F5. The first time I entered my name it will take about 2 seconds to get the email back to me since it was not in the cache. But if we re-enter my name it will be back at once from the cache. Since the Caching (Preview) is distributed across all instances of the role, so we can scaling-out it by scaling-out our web role. Just use 2 instances and tweak some code to show the current instance ID in the page, and have another try. Then we can see the cache can be retrieved even though it was added by another instance.   Consume Caching (Preview) Across Roles As I mentioned, the Caching (Preview) can be consumed by all other roles within the same cloud service. For example, let’s add another web role in our cloud solution and add the same code in its default page. In the Web.config we add the cache client to one enabled in the last role, by specifying its role name here. Then we start the solution locally and go to web role 1, specify the name and let it generate the email to us. Since there’s no cache for this name so it will take about 2 seconds but will save the email into cache. And then we go to web role 2 and specify the same name. Then you can see it retrieve the email saved by the web role 1 and returned back very quickly. Finally then we can upload our application to Windows Azure and test again. Make sure you had changed the cache cluster status storage account to the real azure account.   More Awesome Features As a in-memory distributed caching solution, the Caching (Preview) has some fancy features I would like to highlight here. The first one is the high availability support. This is the first time I have heard that a distributed cache support high availability. In the distributed cache world if a cache cluster was failed, the data it stored will be lost. This behavior was introduced by Memcached and is followed by almost all distributed cache productions. But Caching (Preview) provides high availability, which means you can specify if the named cache will be backup automatically. If yes then the data belongs to this named cache will be replicated on another role instance of this role. Then if one of the instance was failed the data can be retrieved from its backup instance. To enable the backup just open the Caching page in Visual Studio. In the named cache you want to enable backup, change the Backup Copies value from 0 to 1. The value of Backup Copies only for 0 and 1. “0” means no backup and no high availability while “1” means enabled high availability with backup the data into another instance. But by using the high availability feature there are something we need to make sure. Firstly the high availability does NOT means the data in cache will never be lost for any kind of failure. For example, if we have a role with cache enabled that has 10 instances, and 9 of them was failed, then most of the cached data will be lost since the primary and backup instance may failed together. But normally is will not be happened since MS guarantees that it will use the instance in the different fault domain for backup cache. Another one is that, enabling the backup means you store two copies of your data. For example if you think 100MB memory is OK for cache, but you need at least 200MB if you enabled backup. Besides the high availability, the Caching (Preview) support more features introduced in Windows Server AppFabric Caching than the Windows Azure Shared Caching. It supports local cache with notification. It also support absolute and slide window expiration types as well. And the Caching (Preview) also support the Memcached protocol as well. This means if you have an application based on Memcached, you can use Caching (Preview) without any code changes. What you need to do is to change the configuration of how you connect to the cache. Similar as the Windows Azure Shared Caching, MS also offers the out-of-box ASP.NET session provider and output cache provide on top of the Caching (Preview).   Summary Caching is very important component when we building a cloud-based application. In the June 2012 update MS provides a new cache solution named Caching (Preview). Different from the existing Windows Azure Shared Caching, Caching (Preview) runs the cache cluster within the role instances we have deployed to the cloud. It gives more control, more performance and more cost-effect. So now we have two caching solutions in Windows Azure, the Shared Caching and Caching (Preview). If you need a central cache service which can be used by many cloud services and web sites, then you have to use the Shared Caching. But if you only need a fast, near distributed cache, then you’d better use Caching (Preview).   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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