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  • How to promote/market an event that needs many people?

    - by stjowa
    My team is about to launch a new web application, http://wethepixels.com, that requires a lot of people to be on the site at the same time for the concept to be successful. Our team is preparing to promote/market an event for a specific date and time, in order to try to grab a large group of people to the site at once. For those who have gone through a similar web launch, we would love to hear ideas on the best way to market for a large group in a relatively short period of time. We have created a Facebook page and a Facebook event, but it has yet to grab much attention (surprisingly to us). Is there a better way to attract a large number of users in a short period of time? Thanks

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  • 10 Tips for Partners - Oracle PartnerNetwork Exchange Planning

    - by Get_Specialized!
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} With the Oracle PartnerNetwork Exchange @ Oracle OpenWorld 2012 just around the corner, here are 10 tips to aid partners in planning and preparation. Before you arrive, select the Oracle PartnerNetwork Exchange Sessions you and your team will attend Signup for the Test Fest and the exams you and your team can take while attending Review the Subject Area Focus on Documents to help you zero in on the Oracle OpenWorld sessions to attend Use the handy floor plans to get familiar with what is where in the exposition hall this year before you arrive Sunday just after lunch at 1pm, attend the PartnerNetwork Exchange keynote , Moscone North, Hall D, followed by the session track kickoffs Sunday night , 7:30pm – 10:30 pm , checkout the OPN AfterDark Reception where you can meet and network with contacts from around the world On Sunday and Monday, be sure check in with the Social Media Rally Coordinator for maximum social media expertise and exposure On Monday through Wednesday, meet with Oracle Partner representatives at the Oracle PartnerNetwork Lounge Moscone South, Exhibit Hall, Room 100 Take and share your PartnerNetwork pictures during the week with OPN on Instagram Be prepared to share with roving OPN team member reporters, how you are leveraging your OPN Specializations to provide innovative solutions and services for the Cloud. You never know – it could aid in getting you exposure as a possible speaker for next year’s event.

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  • Iterative and Incremental Principle Series 2: Finding Focus

    - by llowitz
    Welcome back to the second blog in a five part series where I recount my personal experience with applying the Iterative and Incremental principle to my daily life.  As you recall from part one of the series, a conversation with my son prompted me to think about practical applications of the Iterative and Incremental approach and I realized I had incorporated this principle in my exercise regime.    I have been a runner since college but about a year ago, I sustained an injury that prevented me from exercising.  When I was sufficiently healed, I decided to pick it up again.  Knowing it was unrealistic to pick up where I left off, I set a goal of running 3 miles or approximately for 30 minutes.    I was excited to get back into running and determined to meet my goal.  Unfortunately, after what felt like a lifetime, I looked at my watch and realized that I had 27 agonizing minutes to go!  My determination waned and my positive “I can do it” attitude was overridden by thoughts of “This is impossible”.   My initial focus and excitement was not sustained so I never met my goal.   Understanding that the 30 minute run was simply too much for me mentally, I changed my approach.   I decided to try interval training.  For each interval, I planned to walk for 3 minutes, then jog for 2 minutes, and finally sprint for 1 minute, and I planned to repeat this pattern 5 times.  I found that each interval set was challenging, yet achievable, leaving me excited and invigorated for my next interval.  I easily completed five intervals – or 30 minutes!!  My sense of accomplishment soared. What does this have to do with OUM?  Have you heard the saying -- “How do you eat an elephant?  One bite at a time!”?  This adage certainly applies in my example and in an OUM systems implementation.  It is easier to manage, track progress and maintain team focus for weeks at a time, rather than for months at a time.   With shorter milestones, the project team focuses on the iteration goal.  Once the iteration goal is met, a sense of accomplishment is experience and the team can be re-focused on a fresh, yet achievable new challenge.  Join me tomorrow as I expand the concept of Iterative and incremental by taking a step back to explore the recommended approach for planning your iterations.

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  • PASS Summit 2013 Review

    - by Ajarn Mark Caldwell
    As a long-standing member of PASS who lives in the greater Seattle area and has attended about nine of these Summits, let me start out by saying how GREAT it was to go to Charlotte, North Carolina this year.  Many of the new folks that I met at the Summit this year, upon hearing that I was from Seattle, commented that I must have been disappointed to have to travel to the Summit this year after 5 years in a row in Seattle.  Well, nothing could be further from the truth.  I cheered loudly when I first heard that the 2013 Summit would be outside Seattle.  I have many fond memories of trips to Orlando, Florida and Grapevine, Texas for past Summits (missed out on Denver, unfortunately).  And there is a funny dynamic that takes place when the conference is local.  If you do as I have done the last several years and saved my company money by not getting a hotel, but rather just commuting from home, then both family and coworkers tend to act like you’re just on a normal schedule.  For example, I have a young family, and my wife and kids really wanted to still see me come home “after work”, but there are a whole lot of after-hours activities, social events, and great food to be enjoyed at the Summit each year.  Even more so if you really capitalize on the opportunities to meet face-to-face with people you either met at previous summits or have spoken to or heard of, from Twitter, blogs, and forums.  Then there is also the lovely commuting in Seattle traffic from neighboring cities rather than the convenience of just walking across the street from your hotel.  So I’m just saying, there are really nice aspects of having the conference 2500 miles away. Beyond that, the training was fantastic as usual.  The SQL Server community has many outstanding presenters and experts with deep knowledge of the tools who are extremely willing to share all of that with anyone who wants to listen.  The opening video with PASS President Bill Graziano in a NASCAR race turned dream sequence was very well done, and the keynotes, as usual, were great.  This year I was particularly impressed with how well attended were the Professional Development sessions.  Not too many years ago, those were very sparsely attended, but this year, the two that I attended were standing-room only, and these were not tiny rooms.  I would say this is a testament to both the maturity of the attendees realizing how important these topics are to career success, as well as to the ever-increasing skills of the presenters and the program committee for selecting speakers and topics that resonated with people.  If, as is usually the case, you were not able to get to every session that you wanted to because there were just too darn many good ones, I encourage you to get the recordings. Overall, it was a great time as these events always are.  It was wonderful to see old friends and make new ones, and the people of Charlotte did an awesome job hosting the event and letting their hospitality shine (extra kudos to SQLSentry for all they did with the shuttle, maps, and other event sponsorships).  We’re back in Seattle next year (it is a release year, after all) but I would say that with the success of this year’s event, I strongly encourage the Board and PASS HQ to firmly reestablish the location rotation schedule.  I’ll even go so far as to suggest standardizing on an alternating Seattle – Charlotte schedule, or something like that. If you missed the Summit this year, start saving now, and register early, so you can join us!

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  • Don't Call it a Comeback

    - by Chris Haaker
    I received the email like most of you about Jeff and crew stepping down and selling the blog to another company. That it is a long time associate and friend of the team we have all grown to know and love, I feel much better about the move. Who cares, Chris, you haven't blogged religiously in ages! I know, and its a crime. Blame life, Twitter, my kids, laziness or whatever else you can think of. I always tell myself I am going to make a comeback - - "Don't call it a comeback - I been here for years." But after a few posts I seem to lose my steam. Its hard to explain, hell, I can't explain it. But we'll see what happens this time. Just don't call it a comeback.  2012 rMBP 15" Quad Core 2.33 GHz 16GB Memory 258GB SSDMarsEdit 3.5 (Please Microsoft Live Team - Make LiveWriter for OS X)

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  • Number of Weeks between 2 Dates in SQL Server and Oracle

    This post gives you queries in Oracle and SQL Server to find number of weeks between 2 given dates Microsoft SQL Server Syntax: SELECT DATEDIFF (ww, '01/01/1753', '12/31/9999'); Oracle Syntax: SELECT floor(              (to_date('12/31/9999','mm/dd/yyyy')               - to_date('01/01/1753','mm/dd/yyyy')              )              / 7) diff FROM DUAL; span.fullpost {display:none;}

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  • T-SQL Tuesday #34: Help! I Need Somebody!

    - by Most Valuable Yak (Rob Volk)
    Welcome everyone to T-SQL Tuesday Episode 34!  When last we tuned in, Mike Fal (b|t) hosted Trick Shots.  These highlighted techniques or tricks that you figured out on your own which helped you understand SQL Server better. This month, I'm asking you to look back this past week, year, century, or hour...to a time when you COULDN'T figure it out.  When you were stuck on a SQL Server problem and you had to seek help. In the beginning... SQL Server has changed a lot since I started with it.  <Cranky Old Guy> Back in my day, Books Online was neither.  There were no blogs. Google was the third-place search site. There were perhaps two or three community forums where you could ask questions.  (Besides the Microsoft newsgroups...which you had to access with Usenet.  And endure the wrath of...Celko.)  Your "training" was reading a book, made from real dead trees, that you bought from your choice of brick-and-mortar bookstore. And except for your local user groups, there were no conferences, seminars, SQL Saturdays, or any online video hookups where you could interact with a person. You'd have to call Microsoft Support...on the phone...a LANDLINE phone.  And none of this "SQL Family" business!</Cranky Old Guy> Even now, with all these excellent resources available, it's still daunting for a beginner to seek help for SQL Server.  The product is roughly 1247.4523 times larger than it was 15 years ago, and it's simply impossible to know everything about it.*  So whether you are a beginner, or a seasoned pro of over a decade's experience, what do you do when you need help on SQL Server? That's so meta... In the spirit of offering help, here are some suggestions for your topic: Tell us about a person or SQL Server community who have been helpful to you.  It can be about a technical problem, or not, e.g. someone who volunteered for your local SQL Saturday.  Sing their praises!  Let the world know who they are! Do you have any tricks for using Books Online?  Do you use the locally installed product, or are you completely online with BOL/MSDN/Technet, and why? If you've been using SQL Server for over 10 years, how has your help-seeking changed? Are you using Twitter, StackOverflow, MSDN Forums, or another resource that didn't exist when you started? What made you switch? Do you spend more time helping others than seeking help? What motivates you to help, and how do you contribute? Structure your post along the lyrics to The Beatles song Help! Audio or video renditions are particularly welcome! Lyrics must include reference to SQL Server terminology or community, and performances must be in your voice or include you playing an instrument. These are just suggestions, you are free to write whatever you like.  Bonus points if you can incorporate ALL of these into a single post.  (Or you can do multiple posts, we're flexible like that.)  Help us help others by showing how others helped you! Legalese, Your Rights, Yada yada... If you would like to participate in T-SQL Tuesday please be sure to follow the rules below: Your blog post must be published between Tuesday, September 11, 2012 00:00:00 GMT and Wednesday, September 12, 2012 00:00:00 GMT. Include the T-SQL Tuesday logo (above) and hyperlink it back to this post. If you don’t see your post in trackbacks, add the link to the comments below. If you are on Twitter please tweet your blog using the #TSQL2sDay hashtag.  I can be contacted there as @sql_r, in case you have questions or problems with comments/trackback.  I'll have a follow-up post listing all the contributions as soon as I can. Thank you all for participating, and special thanks to Adam Machanic (b|t) for all his help and for continuing this series!

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  • Fetching Partition Information

    - by Mike Femenella
    For a recent SSIS package at work I needed to determine the distinct values in a partition, the number of rows in each partition and the file group name on which each partition resided in order to come up with a grouping mechanism. Of course sys.partitions comes to mind for some of that but there are a few other tables you need to link to in order to grab the information required. The table I’m working on contains 8.8 billion rows. Finding the distinct partition keys from this table was not a fast operation. My original solution was to create  a temporary table, grab the distinct values for the partitioned column, then update via sys.partitions for the rows and the $partition function for the partitionid and finally look back to the sys.filegroups table for the filegroup names. It wasn’t pretty, it could take up to 15 minutes to return the results. The primary issue is pulling distinct values from the table. Queries for distinct against 8.8 billion rows don’t go quickly. A few beers into a conversation with a friend and we ended up talking about work which led to a conversation about the task described above. The solution was already built in SQL Server, just needed to pull it together. The first table I needed was sys.partition_range_values. This contains one row for each range boundary value for a partition function. In my case I have a partition function which uses dayid values. For example July 4th would be represented as an int, 20130704. This table lists out all of the dayid values which were defined in the function. This eliminated the need to query my source table for distinct dayid values, everything I needed was already built in here for me. The only caveat was that in my SSIS package I needed to create a bucket for any dayid values that were out of bounds for my function. For example if my function handled 20130501 through 20130704 and I had day values of 20130401 or 20130705 in my table, these would not be listed in sys.partition_range_values. I just created an “everything else” bucket in my ssis package just in case I had any dayid values unaccounted for. To get the number of rows for a partition is very easy. The sys.partitions table contains values for each partition. Easy enough to achieve by querying for the object_id and index value of 1 (the clustered index) The final piece of information was the filegroup name. There are 2 options available to get the filegroup name, sys.data_spaces or sys.filegroups. For my query I chose sys.filegroups but really it’s a matter of preference and data needs. In order to bridge between sys.partitions table and either sys.data_spaces or sys.filegroups you need to get the container_id. This can be done by joining sys.allocation_units.container_id to the sys.partitions.hobt_id. sys.allocation_units contains the field data_space_id which then lets you join in either sys.data_spaces or sys.file_groups. The end result is the query below, which typically executes for me in under 1 second. I’ve included the join to sys.filegroups and to sys.dataspaces, and I’ve  just commented out the join sys.filegroups. As I mentioned above, this shaves a good 10-15 minutes off of my original ssis package and is a really easy tweak to get a boost in my ETL time. Enjoy.

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  • Visiting China

    - by Bill Graziano
    This summer I had the chance to visit China.  My brother and his wife are living in China and teaching English.  I spent a little over two weeks in Shanghai, Suzhou and Yancheng.  During that time I wrote some detailed updates for family and a few close friends on the impressions of a good Midwestern kid visiting the Middle Kingdom. I dumped them all into one document, did a little editing and now they’re posted.  You can download it here.  Below you can see my futile attempts to eat using chopsticks and me posing as a tourist on Nanjing Road in Shanghai.  The only thing I can say about chopsticks is that I didn’t starve.

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  • ClearTrace Supports Statement Level Events

    - by Bill Graziano
    One of the requests I get on a regular basis is to capture the performance of statement level events.  The latest beta has this feature available.  If you’re interested in this I’d like to get some feedback. I handle the SP:StmtCompleted and the SQL:StmtCompleted events.  These report CPU, reads, writes and duration. I’m not in any way saying it’s a good idea to trace these events.  Use with caution as this can make your traces much larger. If there are statement level events in the trace file they will be processed.  However the query screen displays batch level *OR* statement level events.  If it did both we’d be double counting. I don’t have very many traces with statement completed events in them.  That means I only did limited testing of how it parses these events.  It seems to work well so far though.  Your feedback is appreciated. If you ever write loops or cursors in stored procedures you’re going to get huge trace files.  Be warned. I also fixed an annoying bug where ClearTrace would fail and tell you a value had already been added.  This is a result of the collection I use being case-sensitive and SQL Server not being case-sensitive.  I thought I had properly coded around that but finally realized I hadn’t.  It should be fixed now. If you have any questions or problems the ClearTrace support forum is the best place for those.

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  • Have you used nDepend?

    - by Nick Harrison
    Have you Used NDepend? I have often wanted to use it, but never spent the money on it.   I have developed many tools that try to do pieces of what NDepend does, but never with as much success as they reach. Put simply, it is a tool that will allow you to udnerstand and monitor the architecture of your software, and it does it in some pretty amazing ways. One of the most impressive features is something that they call Code Query Language.   It allows you to write queries very similar to SQL to track the performance of various software metrics and use this to identify areas that are out of compliance with your standards and architecture. For instance, once you have analyzed your project, you can write queries such as : SELECT METHODS WHERE IsPublic AND CouldBePrivate  You can also set up such queries to provide warnings if there are records returned.    You can incorporae this into your daily build and compare build against build. There are over 82 metrics included to allow you to view your code in a variety of angles. I have often advocated for a "Code Inventory" database to track the state of software and the ROI on software investments.    This tool alone will take you about 90% of the way there. If you are not using it yet,  I strongly recommend that you do!

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  • Calling all developers building ASP.NET applications

    - by Laila Lotfi
    We know that developers building desktop apps have to contend with memory management issues, and we’d like to learn more about the memory challenges ASP.NET developers are facing. To be more specific, we’re carrying out some exploratory research leading into the next phase of development on ANTS Memory Profiler, and our development team would love to speak to developers building ASP.NET applications. You don’t need to have ever used ANTS profiler – this will be a more general conversation about: - your current site architecture, and how you manage the memory requirements of your applications on your back-end servers and web services. - how you currently diagnose memory leaks and where you do this (production server, or during testing phase, or if you normally manage to get them all during the local development). - what specific memory problems you’ve experienced – if any. Of course, we’ll compensate you for your time with a $50 Amazon voucher (or equivalent in other currencies), and our development team’s undying gratitude. If you’d like to participate, please just drop me a line on [email protected].

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  • Utility to Script SQL Server Configuration

    - by Bill Graziano
    I wrote a small utility to script some key SQL Server configuration information. I had two goals for this utility: Assist with disaster recovery preparation Identify configuration changes I’ve released the application as open source through CodePlex. You can download it from CodePlex at the Script SQL Server Configuration project page. The application is a .NET 2.0 console application that uses SMO. It writes its output to a directory that you specify.  Disaster Planning ScriptSqlConfig generates scripts for logins, jobs and linked servers.  It writes the properties and configuration from the instance to text files. The scripts are designed so they can be run against a DR server in the case of a disaster. The properties and configuration will need to be manually compared. Each job is scripted to its own file. Each linked server is scripted to its own file. The linked servers don’t include the password if you use a SQL Server account to connect to the linked server. You’ll need to store those somewhere secure. All the logins are scripted to a single file. This file includes windows logins, SQL Server logins and any server role membership.  The SQL Server logins are scripted with the correct SID and hashed passwords. This means that when you create the login it will automatically match up to the users in the database and have the correct password. This is the only script that I programmatically generate rather than using SMO. The SQL Server configuration and properties are scripted to text files. These will need to be manually reviewed in the event of a disaster. Or you could DIFF them with the configuration on the new server. Configuration Changes These scripts and files are all designed to be checked into a version control system.  The scripts themselves don’t include any date specific information. In my environments I run this every night and check in the changes. I call the application once for each server and script each server to its own directory.  The process will delete any existing files before writing new ones. This solved the problem I had where the scripts for deleted jobs and linked servers would continue to show up.  To see any changes I just need to query the version control system to show many any changes to the files. Database Scripting Utilities that script database objects are plentiful.  CodePlex has at least a dozen of them including one I wrote years ago. The code is so easy to write it’s hard not to include that functionality. This functionality wasn’t high on my list because it’s included in a database backup.  Unless you specify the /nodb option, the utility will script out many user database objects. It will script one object per file. It will script tables, stored procedures, user-defined data types, views, triggers, table types and user-defined functions. I know there are more I need to add but haven’t gotten around it yet. If there’s something you need, please log an issue and get it added. Since it scripts one object per file these really aren’t appropriate to recreate an empty database. They are really good for checking into source control every night and then seeing what changed. I know everyone tells me all their database objects are in source control but a little extra insurance never hurts. Conclusion I hope this utility will help a few of you out there. My goal is to have it script all server objects that aren’t contained in user databases. This should help with configuration changes and especially disaster recovery.

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  • Modded Portal Gun Levitates a Companion Cube [Video]

    - by Jason Fitzpatrick
    This cleverly designed Portal gun prop levitates a model Companion Cube; the whole setup just begs to be paired with a Halloween costume. Courtesy of Caleb over at Hack A Day: I was out to lunch with a couple friends, brainstorming ideas for fun projects when one of them says “Wouldn’t it be cool if we could build a working gravity gun?”. We all immediately concurred that while it would in fact be cool, it is also a silly proposition. However, only a few seconds later, I realized we could do a display piece that emulated this concept very easily. Floating magnetic globes have been around for quite some time. I determined I would tear the guts out of a stock floating globe and mount it on a portal gun, since they’re easier to find than a gravity gun. I would also build a custom companion cube to be the correct size and weight necessary. Watch the video above and then check out the link below for more information on the build. HTG Explains: What is the Windows Page File and Should You Disable It? How To Get a Better Wireless Signal and Reduce Wireless Network Interference How To Troubleshoot Internet Connection Problems

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  • Weblogic 10.3 weblogic.jar classpath issues

    - by user63063
    I am upgrading an old WLS8.1 app to 10.3 (11g) My ant build includes only the new weblogic.jar in the compile classpath and the build runs with no issues but when I include weblogic.jar as a libeary in the IDE (Intellij) i see many unresolved imports (for example: weblogic.xml.xpath.DOMXPath) when I check the weblogic.jar I see that the classes are indeed missing from it. compiling with verbose revealed that by including weblogic.jar in the ant classpath, many other jars in the BEA_HOME/modules are loaded to the classpath as well (for example: com.bea.core.xml.weblogic.xpath_1.4.0.0.jar) Can anyone explain what is going on? How can I fix my IDE classpath - do I need to import all the module-jars? Many of the module jars seems like they are there to support old deprecated weblogic 8 APIs (like: weblogic.xml.xpath.DOMXPath) how can I exclude these modules from my ant build? (I want to expose the APIs I need to upgrade) Thanks, NY

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  • SQL Server Version

    I'm continually trying to track down what service packs are installed on various SQL Servers I support. I can never find the right support page on Microsoft's site. So here's an article with all the SQL Server version information I can track down. If you know of any older versions or can help me fill out any missing data, please post in the comments and I'll update the article.

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  • More Maintenance Plan Weirdness

    - by AjarnMark
    I’m not a big fan of the built-in Maintenance Plan functionality in SQL Server.  I like the interface in SQL 2005 better than 2000 (it looks more like building an SSIS package) but it’s still a bit of a black box.  You don’t really know what commands are being run based on the selections you have made, and you can easily make some unwise choices without realizing it, such as shrinking your database on a regular basis.  I really prefer to know exactly what commands and with which options are being run on my servers. Recently I had another very strange thing happen with a Maintenance Plan, this time in SQL 2005, SP3.  I inherited this server and have done a bit of cleanup on it, but had not yet gotten around to replacing the Maintenance Plans with all my own scripts.  However, one of the maintenance plans which was just responsible for doing LOG backups was running more frequently than that system needed, and I thought I would just tweak the schedule a bit.  So I opened the Maintenance Plan and edited the properties of the Subplan, setting a new schedule, saved it and figured all was good to go.  But the next execution of the Scheduled Job that triggers the Maintenance Plan code failed with an error about the Owner of the job.  Specifically the error was, “Unable to determine if the owner (OldDomain\OldDBAUserID) of job MaintenancePlanName.Subplan has server access (reason: Could not obtain information about Windows NT group/user 'OldDomain\OldDBAUserID’..”  I was really confused because I had previously updated all of the jobs to have current accounts as the owners.  At first I thought it was just a fluke, but it happened on the next scheduled cycle so I investigated further and sure enough, that job had the old DBA’s account listed as the owner.  I fixed it and the job successfully ran to completion. Now, I don’t really like mysteries like that, so I did some more testing and verified that, sure enough, just editing the Subplan schedule and saving the Maintenance Job caused the Scheduled Job to be recreated with the old credentials.  I don’t know where it is getting those credentials, but I can only assume that it is the same as the original creator of the Maintenance Plan, and for some reason it insists on using that ID for the job owner.  I looked through the options in SSMA and could not find anything would let me easily set the value that I wanted it to use.  I suspect that if I did something like executing sp_changeobjectowner against the Maintenance Plan that it would use that new ID instead.  I’m sure that there is good reason that it works this way, but rather than mess around with it much more, I’m just going to spend my time rolling out my replacement scripts instead. Chalk this little hidden oddity up as yet one more reason I’m not a fan of Maintenance Plans.

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  • Provocative Tweets From the Dachis Social Business Summit

    - by Mike Stiles
    On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • UPK & Tutor Customer Roundtable Discussions

    - by [email protected]
    UPK & Tutor Developers are a creative bunch and we hear from lots of customers using our tools in a variety of ways that bring value to their organizations. A large retail organization uses UPK to teach cash handling skills at each of their stores, a national packaging company uses it for their phone system training. A university's technical team uses UPK to capture customizations that are being made to their HCM and FIN applications, building a library of topics purely for the technical team around how customizations were done including who requested them and why. When it comes time to upgrade, it's easy for them to determine if a customization needs to be carried forward and if so, they know exactly how it was done previously. Almost every customer has a story, and we've captured some of them via our quarterly UPK & Tutor Customer Roundtable iSeminar series and we continue to add more. Click this link to hear how customers like you are using UPK & Tutor in their organizations. Who knows, you may pick up some new tricks to wow your colleagues and management!

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  • Tell me a Story

    - by Geoff N. Hiten
    I recently had a friend ask me to review his resume.  He is a very experienced DBA with excellent skills.  If I had an opening I would have hired him myself.  But not because of the resume.  I know his skill set and skill levels, but there is no way his standard resume can convey that.  A bare bones list of job titles and skills does not set you apart from your competition, nor does it convey whether you have junior or senior level skills and experience.  The solution is to not use the standard format. Tell me a story.  I want to know what you were responsible for.  Describe a tough project and how you saved time/money/personnel on that project.  Link your work activity to business value.  Drop some technical bits in there since we do work in a technical field, but show me what you can do to add value to my business well above what I would pay you.  That will get my attention. The resume exists for one primary and one secondary reason.  The primary reason is to get the interview.  A Resume won’t get you a job, so don’t expect it to.  The secondary reason is to give you and the interviewer a starting point for conversations.  If I can say “Tell me more about when….” and reference an item from your resume, then that is great for both of us.  Of course, you better be able to tell me more, both from the technical and the business side, at least if I am hiring a senior or higher level position.  As for the junior DBAs, go ahead and tell your story too.  Don’t worry about how simple or basic your projects or solutions seem.  It is how you solved the problem and what you learned that I am looking for.  If you learn rapidly and think like a DBA, I can work with that, regardless of you current skill level.

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  • SQLTeam.com Reader Survey

    I'm conducting a survey of the readers on the site. If you have a few moments I'd appreciate it if you could fill it out. It's only nine questions and will take just a few minutes. I'm trying to learn more about what topics are interesting to SQLTeam readers.

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  • Linking Libraries in iOS?

    - by Bob Dole
    This is probably a totally noob question but I have missing links in my mind when thinking about linking libraries in iOS. I usually just add a new library that's been cross compiled and set the build and linker paths without really know what I'm doing. I'm hoping someone can help me fill in some gaps. Let's take the OpenCV library for instance. I have this totally working btw because of a really well written tutorial( http://niw.at/articles/2009/03/14/using-opencv-on-iphone/en ), but I'm just wanting to know what is exactly going on. What I'm thinking is happening is that when I build OpenCV for iOS is that your creating object code that gets placed in the .a files. This object code is just the implementation files( .m ) compiled. One reason you would want to do this is to make it hard to see the source code and so that you don't have to compile that source code every time. The .h files won't be put in the library ( .a ). You include the .h in your source files and these header files communicate with the object code library ( .a ) in some way. You also have to include the header files for your library in the Build Path and the Library itself in the Linker Path. So, is the way I view linking libraries correct? If , not can someone correct me on this ?

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  • To My 24 Year Old Self, Wherever You Are&hellip;

    - by D'Arcy Lussier
    A decade is a milestone in one’s life, regardless of when it occurs. 2011 might seem like a weird year to mark a decade, but 2001 was a defining year for me. It marked my emergence into the technology industry, an unexpected loss of innocence, and triggered an ongoing struggle with faith and belief. Once you go through a valley, climbing the mountain and looking back over where you travelled, you can take in the entirety of the journey. Over the last 10 years I kept journals, and in this new year I took some time to review them. For those today that are me a decade ago, I share with you what I’ve gleamed from my experiences. Take it for what it’s worth, and safe travels on your own journeys through life. Life is a Performance-Based Sport Have confidence, believe you’re capable, but realize that life is a performance-based sport. Everything you get in life is based on whether you can show that you deserve it. Performance is also your best defense against personal attacks. Just make sure you know what standards you’re expected to hit and if people want to poke holes at you let them do the work of trying to find them. Sometimes performance won’t matter though. Good things will happen to bad people, and bad things to good people. What’s important is that you do the right things and ensure the good and bad even out in your own life. How you finish is just as important as how you start. Start strong, end strong. Respect is Your Most Prized Reward Respect is more important than status or ego. The formula is simple: Performing Well + Building Trust + Showing Dedication = Respect Focus on perfecting your craft and helping your team and respect will come. Life is a Team Sport Whatever aspect of your life, you can’t do it alone. You need to rely on the people around you and ensure you’re a positive aspect of their lives; even those that may be difficult or unpleasant. Avoid criticism and instead find ways to help colleagues and superiors better whatever environment you’re in (work, home, etc.). Don’t just highlight gaps and issues, but also come to the table with solutions. At the same time though, stand up for yourself and hold others accountable for the commitments they make to the team. A healthy team needs accountability. Give feedback early and often, and make it verbal. Issues should be dealt with immediately, and positives should be celebrated as they happen. Life is a Contact Sport Difficult moments will happen. Don’t run from them or shield yourself from experiencing them. Embrace them. They will further mold you and reveal who you will become. Find Your Tribe and Embrace Your Community We all need a tribe: a group of people that we gravitate to for support, guidance, wisdom, and friendship. Discover your tribe and immerse yourself in them. Don’t look for a non-existent tribe just to fill the need of belonging though that will leave you empty and bitter when they don’t meet your unrealistic expectations. Try to associate with people more experienced and more knowledgeable than you. You’ll always learn, and you’ll always remember you have much to learn. Put yourself out there, get involved with the community. Opportunities will present themselves. When we open ourselves up to be vulnerable, we also give others the chance to do the same. This helps us all to grow and help each other, it’s very important. And listen to your wife. (Easter *is* a romantic holiday btw, regardless of what you may think.) Don’t Believe Your Own Press Clippings (and by that I mean the ones you write) Until you have a track record of performance to refer to, any notions of grandeur are just that: notions. You lose your rookie status through trials and tribulations, not by the number of stamps in your passport. Be realistic about your own “experience and leadership” and be honest when you aren’t ready for something. And always remember: nobody really cares about you as much as you think they do. Don’t Let Assholes Get You Down The world isn’t evil, but there is evil in the world. Know the difference and don’t paint all people with the same brush. Do be wary of those that use personal beliefs to describe their business (i.e. “We’re a [religion] company”). What matters is the culture of the organization, and that will tell you the moral compass and what is truly valued. Don’t make someone or something a priority that only makes you an option. Life is unfair and enemies/opponents will succeed when you fail. Don’t waste your energy getting upset at this; the only one that will lose out is you. As mentioned earlier, nobody really cares about you as much as you think they do. Misc Ecclesiastes is bullshit. Everything is certainly *not* meaningless. Software development is about delivery, not the process. Having a great process means nothing if you don’t produce anything. Watch “The Weatherman” (“It’s not easy, but easy doesn’t enter into grownup life.”). Read Tony Dungee’s autobiography, even if you don’t like football, and even if you aren’t a Christian. Say no, don’t feel like you have to commit right away when someone asks you to.

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