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  • BPI On Demand achieves both Oracle Fusion CRM Cloud Service 2013 Specialisation and Reseller status!

    - by Richard Lefebvre
    Oracle is delighted to share with you that BPI OnDemand has achieved the Oracle Fusion CRM Cloud Service 2013 Specialization and is the EMEA first ever Oracle Sales Cloud reseller ! One of Oracle's most active CRM SaaS partners across EMEA, BPI OnDemand operates out of the UK with subsidiaries in Spain and South Africa that will also benefit locally from the specialization and reseller status. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} BPI OnDemand distinguishes itself from other Oracle Sales Cloud integrators with 2 unique implementation options: 1) Rapid Advantage Fixed Scope for as low as £20,000 or their famous 2) Zero upfront cost Fully Managed Cloud CRM Service which has no equivalent in Europe. BPI OnDemand has already 2 Oracle Sales Cloud live customers and is engaging in many other opportunities including large corporate accounts. Meet BPI OnDemand here or on LinkedIn or on Twitter

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  • Using .htaccess, can you hide the true URL?

    - by Richard Muthwill
    So I have a web hotel with 1 main website http://www.myrootsite.com/ and a few websites in subdirectories, in a folder called projects. I have domain names pointing to the subdirectories, but when holding the mouse over a link in those websites the URLs are shown as: http://www.myrootsite.com/projects/mysubsite/contact.html When I'm on mysubsite.com I want them to be shown as: http://www.mysubsite.com/contact.html I spoke to support for the web hotel and the guy said try using .htaccess, but I'm not sure exactly how to do this. Thank you very much for your time! Edit: For more information My website is: http://www.example1.com/ and I also own http://www.example2.com/. All of example2.com's files are in: example1.com/projects/example2/. When you visit example2.com, you'll notice all of the URL's point towards: example1.com/projects/example2/ but I want them to point towards: example2.com/ Can this be done? I hope this is enough info for you to go on :). Edit: For w3d I go to the url mysubsite.com and the browser shows the url mysubsite.com. The services I'm using create an iframe around myrootsite.com and use the url mysubsite.com I just hate that in Firefox and Internet Explorer, holding the mouse over link show that the destination url is: myrootsite.com/projects/mysubsite/...

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  • Chiro One's Success with Oracle Sales Cloud

    - by Richard Lefebvre
    "As we strive to be a world-class company for our patients we needed to align with a company like Oracle who also is a world-class brand," says Roger Gold, National Director of Customer Engagement. Chiro One Wellness Centers is a national healthcare provider. It plans to grow to 1000 offices across the globe by 2020 and Oracle Sales Cloud will make that possible. Watch the 4'33 YouTube video featuring Chiro One success with Oracle Sales Cloud

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  • How to Avoid a Busy Loop Inside a Function That Returns the Object That's Being Waited For

    - by Carl Smith
    I have a function which has the same interface as Python's input builtin, but it works in a client-server environment. When it's called, the function, which runs in the server, sends a message to the client, asking it to get some input from the user. The user enters some stuff, or dismisses the prompt, and the result is passed back to the server, which passes it to the function. The function then returns the result. The function must work like Python's input [that's the spec], so it must block until it has the result. This is all working, but it uses a busy loop, which, in practice, could easily be spinning for many minutes. Currently, the function tells the client to get the input, passing an id. The client returns the result with the id. The server puts the result in a dictionary, with the id as the key. The function basically waits for that key to exist. def input(): '''simplified example''' key = unique_key() tell_client_to_get_input(key) while key not in dictionary: pass return dictionary.pop(pin) Using a callback would be the normal way to go, but the input function must block until the result is available, so I can't see how that could work. The spec can't change, as Python will be using the new input function for stuff like help and pdb, which provide their own little REPLs. I have a lot of flexibility in terms of how everything works overall, but just can't budge on the function acting exactly like Python's. Is there any way to return the result as soon as it's available, without the busy loop?

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  • OPN Solutions Catalog Goes Mobile!

    - by Richard Lefebvre
    We are pleased to announce the launch of a mobile-ready OPN Solutions Catalog Features include: A fluid search and browse experience regardless of device (phone, tablet, or desktop) Streamlined design and reorganized search facets, making it easier for customers to search and browse partner profiles and solutions The OPN Solutions Catalog is a free marketing tool for all active Oracle PartnerNetwork members. If you are an OPN partner… take advantage of it! To learn more about the new catalog, watch the Solutions Catalog Training which includes best practices and a demo on how to update your profile. Spend a few minutes with our experts to learn how you can expand your market reach and showcase your offerings to our customers, partners, and Oracle employees worldwide. Questions? Visit the Solutions Catalog Resource page or contact the Partner Business Center.

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  • CRM On Demand Disconnected Mobile Sales for Life Sciences (iSales) is available

    - by Richard Lefebvre
    The much awaited CRMOD Disconnected Mobile Sales for Life Sciences (iSales) is now available! Oracle CRM On Demand Disconnected Mobile Sales for Life Sciences provides a flexible CRM solution for the iPad platform. It provides world-class productivity for pharmaceutical sales in disconnected and connected environments. Take a look at the Product Data Sheet and contact your local CRM onDemand sales representative for further information.

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  • uswsusp won't hibernate with freeplane and some websites open

    - by Richard
    I installed uswsusp on my laptop to hibernate faster, which works most of the time, but whenever I have freeplane (and some websites in firefox...can't recall which ones but can probably find some) it fails. In order to hibernate, I have to resort to closing the offending program or webpage - but this kinda ruins the point of hibernating... It fails when I try sudo s2disk in a terminal with freeplane open, but strangely works with sudo s2ram --force. When it fails, it simply switches to the black screen with s2disk: Snapshotting system but then returns to the login screen. When I enter my password, the hibernating indicator continues flashing but goes back to the desktop I left when trying to hibernate. When it works, it works as expected from hibernate, shutdown and resume. I saw another thread discuss fglrx modules and to include it in MODULE="fglrx" in /etc/default/acpi-support, but that hasn't helped me. I'm using Ubuntu 11.10 with an ATI graphics card on an Acer Aspire 6920.

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  • Oracle Buys BigMachines - Adds Leading Configure, Price and Quote (CPQ) Cloud to the Oracle Cloud to Enable Smarter Selling

    - by Richard Lefebvre
    News Facts Oracle today announced that it has entered into an agreement to acquire BigMachines, a leading cloud-based Configure, Price and Quote (CPQ) solution provider. BigMachines’ CPQ Cloud accelerates the conversion of sales opportunities into revenue by automating the sales order process with guided selling, dynamic pricing, and an easy-to-use workflow approval process, accessible anywhere, on any device. Companies that use sales automation technology often rely on manual, cumbersome and disconnected processes to convert opportunities into orders. This creates errors, adds costs, delays revenue, and degrades the customer experience. BigMachines’ CPQ cloud extends sales automation to include the creation of an optimal quote, which enables sales personnel to easily configure and price complex products, select the best options, promotions and deal terms, and include up sell and renewals, all using automated workflows. In combination with Oracle’s enterprise-grade cloud solutions, including Marketing, Sales, Social, Commerce and Service Clouds, Oracle and BigMachines will create an end-to-end smarter selling cloud solution so sales personnel are more productive, customers are more satisfied, and companies grow revenue faster. More information on this announcement can be found at http://www.oracle.com/bigmachines Supporting Quotes “The fundamental goals of smarter selling are to provide sales teams with the information, access, and insights they need to maximize revenue opportunities and execute on all phases of the sales cycle,” said Thomas Kurian, Executive Vice President, Oracle Development. “By adding BigMachines’ CPQ Cloud to the Oracle Cloud, companies will be able to drive more revenue and increase customer satisfaction with a seamlessly integrated process across marketing and sales, pricing and quoting, and fulfillment and service.” “BigMachines has developed leading CPQ solutions that serve companies of all sizes across multiple industries,” said David Bonnette, BigMachines’ CEO. “Together with Oracle, we expect to provide a complete cloud solution to manage sales processes and deliver exceptional customer experiences.” Supporting Resources About Oracle and BigMachines General Presentation Customer and Partner Letter FAQ

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  • Partner Webcast: Service Automation - September 19th, 11:00am PST (20:00 CET)

    - by Richard Lefebvre
    LIVE PARTNERCAST Save the Date: September 19th, 11:00am Pacific Streaming Live at partners.oracle.com Hosted by Rachel Lunt, Director of Global Business Unit Partner Enablement Topic: Service Automation Guests: Patrick Ty, Sr. Solutions Manager of Partner Enablement for Oracle Commerce. Jim Richmond, Director of US eBusiness Consulting at RealDecoy. John Sekevitch, Managing Director for Aaxis Commerce. Karl Helfner, Partner Enablement Manager covering RightNow CX Cloud Service at Oracle. How do I view a live OPN PartnerCast? PartnerCasts can be viewed once a month, live from the Oracle PartnerNetwork homepage. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Missed the last PartnerCast? Replays of each segment are published to the replay tab here, the Oracle Media Network, and Oracle PartnerNetwork’s YouTube channel.  You can also subscribe to the PartnerCast RSS Feed and view through your favorite newsreader

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  • Code Clone Analysis on Rawr &ndash; Part 1

    - by Dylan Smith
    In this post we’ll take a look at the first result from the Code Clone Analysis, and do some refactoring to eliminate the duplication.  The first result indicated that it found an exact match repeated 14 times across the solution, with 18 lines of duplicated code in each of the 14 blocks.   Net Lines Of Code Deleted: 179     In this case the code in question was a bunch of classes representing the various Bosses.  Every Boss class has a constructor that initializes a whole bunch of properties of that boss, however, for most bosses a lot of these are simply set to 0’s.     Every Boss class inherits from the class MultiDiffBoss, so I simply moved all the initialization of the various properties to the base class constructor, and left it up to the Boss subclasses to only set those that are different than the default values. In this case there are actually 22 Boss subclasses, however, due to some inconsistencies in the code structure Code Clone only identified 14 of them as identical blocks.  Since I was in there refactoring the 14 identified already, it was pretty straightforward to identify the other 8 subclasses that had the same duplicated behavior and refactor those also.   Note: Code Clone Analysis is pretty slow right now.  It takes approx 1 min to build this solution, but it takes 9 mins to run Code Clone Analysis.  Personally, if the results are high quality I’m OK with it taking a long time to run since I don’t expect it’s something I would be running all that often.  However, it would be nice to be able to run it as part of a nightly build, but at this time I don’t believe it’s possible to run outside of Visual Studio due to a dependency on the meta-data available in the VS environment.

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  • Oracle RightNow CX Cloud Service 2012 Specialization

    - by Richard Lefebvre
    Oracle RightNow CX Cloud Service 2012 Certified Implementation Specialist (1Z1-465) is now in beta. Partners who pass the exam will be identified to customers, Oracle, and other partners as Certified Implementation Specialists. This is also the final step towards completion of the business and competency requirements for company-level Oracle RightNow CX Cloud Service 2012 Specialization. To view the complete Specialization criteria table, click here

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  • Else statement to show connection successful [closed]

    - by Craig Smith
    I am trying to write a script to test a database connection, at the moment it will only display text if the connection doesn't work, I am stuck with trying to create an else statement to display "Connection Successful" if it works. Here's my code so far. Any help appreciated :) <? $conn = @mysql_connect("localhost", "root", ""); if (!$conn) { die("Connection failed: " .mysql_error()); } ?>

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  • XNA content.load Dependancy

    - by Richard
    Quick question, My project i'm building for test purposes is working fine but i have dependencies flying around everywhere due to the XNA framework. In Update i have gametime passed everywhere... this is okay. In Draw i have gametime & spritebatch passed everywhere... this is okay. My issue is in the content.load textures/sounds/fonts. I have them as public variables ie Texture1 = Content.load(of texture2d)("Texture1") I'm passing a 'Game1' pointer into the constructor of every new class being instantiated to gain access to these variables. Am i missing an OOP trick to prevent me having to pass a pointer to 'game1' to every New class?

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  • Learn about CRM and CX at Oracle Days 2012

    - by Richard Lefebvre
    Oracle Day 2012 features learning tracks and sessions tailored for accelerating your business in today’s environment. Oracle simplifies IT by investing in best-of-breed technologies at every layer of the technology stack and engineering them to work together so you can focus on driving your business forward. Throughout its history, Oracle has proved it can address the most complex IT challenges and solve the business problems of our customers. Discover Oracle’s strategy for powering innovation in the areas of Cloud, Social, Mobile, Business Operations, Data Center Optimization, Big Data and Analytics. Oracle Day 2012: Tracks     Engine for Growth: The business for optimized data center Powering innovation for your enterprise applications Architect your cloud: A blueprint for Cloud builders See more, Act faster: powering innovation with analytics Business operations: Powering business innovation Customer Experience: Empowering people, powering brands Check out the agenda at local even for more details

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  • Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

    - by Richard Lefebvre
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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  • How would one start a website with robust and scaleable hosting?

    - by Richard DesLonde
    This question is about hardware and hosting, and how to "bootstrap" them. If you built a really great website, how could you have it hosted at low cost but so that it reassures customers that their data is safe and available. As an example, what if I have a web application I developed for small companies to use for their accounting, a replacement for Quickbooks. Aside from getting a bunch of money from VCs or Angels, how would you be able to host this so that you could guarantee your customers that their data won't be lost, and the site will always be up so that they can always get to their data?

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  • In the absense of a CS degree, how can I "fill in the gaps" so to speak?

    - by Richard DesLonde
    The problem here is that "I don't know what I don't know". How can I fill in those gaps? What is it that a computer science degreed person will know that I don't? Note: This isn't a personal question. I'm not asking you to read my mind so you can tell me where my knowledge is lacking. I'm really asking "Where/how can I get the knowledge a computer science degree would give me, without getting one?" Example: I don't know anything about compilers, but I understand that comp sci majors often are required to write some sort of compiler. This seems like something that would be useful to know. Etc.

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  • 724% Return on an SFA project with Oracle Sales Cloud and Marketing Cloud combined!

    - by Richard Lefebvre
    Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that?a 724% return on investment (ROI) when it implemented these Oracle Cloud solutions in its fast-moving, rapidly-growing business. Apex IT was just announced as a winner of the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm, highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent. Fast Facts: Return on Investment – 724% Payback – 2 months Average annual benefit – $91,534 Cost : Benefit Ratio – 1:48 Business Benefits In addition to the ROI and cost metrics the award calls out improvements in Apex IT’s business operations—across both Sales and Marketing teams: Improved ability to identify new opportunities and focus sales resources on higher-probability deals Reduced administration and manual lead tracking—resulting in more time selling and a net new client increase of 46% Increased campaign productivity for both Marketing and Sales, including Oracle Marketing Cloud’s automation of campaign tracking and nurture programs Improved margins with more structured and disciplined sales processes—resulting in more effective deal negotiations Read the full Apex IT ROI Case Study. You also can learn more about Apex IT’s business, including the company’s work with Oracle Sales and Marketing Cloud on behalf of its clients. You can point your prospects and customers to the CX blog for a similar recap of the Apex IT award and a link to the Case Study.

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  • New Exam in Beta Testing: Oracle Fusion CRM - Sales 2014 Implementation Essentials

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This new exam is designed for individuals who possess a strong foundation and expertise in implementing Oracle Sales Cloud solutions. Request your free exam voucher now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Oracle Endeca (eCommerce): what's in it for Partners?

    - by Richard Lefebvre
    Endeca Drives Clicks and Conversions – Online and On-the-go Whenever and wherever customers engage with your business, Endeca delivers, analyzes, and targets just the right content to just the right customer to encourage clicks and drive business results View this comprehensive Endeca presentation specially designed for partners: Product Overview, Sales Plays, Pricing & Packaging, Enablement and Training, Specialization, Competition and many more....

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  • Should I expect my peers to read or practice on a regular basis? [closed]

    - by Joshua Smith
    I've been debating asking this question for some time. Based several of the comments I read in this question I decided I had to ask. This feels like I'm stating the obvious, but I believe that regular reading (of books, blogs, StackOverflow, whatever) and/or practice are required just to stay current (let alone excel) in whichever stack you use to pay the bills, not to mention playing with things outside your comfort zone to learn new ways of doing things. Yet, I virtually never see this from many of my peers. Even when I go out of my way to point out useful (and almost always free) learning material, I quite often get a sense of total apathy from those I'm speaking to. I'd even go so far as to say that if someone doesn't try to improve (or at least stay current), they'll atrophy as technology advances and actually become less useful to the company. I don't expect people to spend hours a day studying or practicing. I have two young kids and hours of practice simply aren't feasible. Still, I find some time; perhaps on the train, at lunch, in bed for a few minutes, whatever. I'm willing to believe this is arrogance or naivete on my part, but I'd like to hear what the community has to say. So here's my question: Should I expect (and encourage) the same from my peers, or just keep my mouth shut and do my own thing?

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  • JQueryMobile - Problems with dialog boxes [closed]

    - by Richard van Hees
    I'm programming in JQueryMobile, but I can't seem to get some things as I want. First it's good to tell I am mostly programming in a multi-page template. I have a login function in the web based app. The idea is that the user sees he's not logged in and the user can click on the button to log in. A dialog box pops up, in which the user can enter his credentials. This dialog box is in front of the previous page, in my case just index.php. The page for profile is at profile.php#profile. In this case the url for the dialog box is index.php#profile&ui-state=dialog. Don't ask me why, that's how JQueryMobile works, I guess. Anyway, after the user clicks on 'Login' in the pop-up, I want a new dialog to pop-up in which it says you are logged in and I want the content of the page behind it (index.php#profile) to refresh. Of course I want this all to move very smooth and no refreshing of the whole page, to prevent loading time and thus a blank screen for a second. In short: User not logged in Clicks on login Dialog pops up with form Clicks login New dialog pops up with 'success' (or whatever) in the same style as the previous dialog Clicks ok Page behind the dialogues has been refreshed without user noticing Also another thing that doesn't really work out for me: I can't seem to get a dialog to pop up, triggered by an action in another dialog. It just appears as a normal page.

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  • Creating Ideal Customers with Modern Marketing

    - by Richard Lefebvre
    “Without that real-time perspective, it's just not possible to stay in step with what your customers want and need.” — Customer-Obsessed Marketing Is Your Next Competitive Edge Every business talks about focusing on the customer. But few actually deliver. Why? Because digital marketing technology can’t tell a compelling story. It lacks engaging dialogue with no connection beyond the transaction. It’s lost in translation because marketers don’t speak code. And it’s confusing to the customer because marketing and IT can’t connect process and data. Take a look at your digital marketing picture. From a distance it may look fine. But look up close. It’s fragmented and the dots are not connected. You need much higher resolution. Step back and see the big picture. Zoom in on the individual customer. But you’ll need Modern Marketing technology engineered with enterprise grade data management and proven cloud performance. Explore the people, processes, and technology of the Oracle Marketing Cloud. Create a culture of customer obsession. Simplify marketing across all channels to turn casual prospects into passionate advocates. Engage ideal customers with a meaningful experience. Personalize your brand narrative for each customer in every chapter of your story to increase engagement and revenue. Read the full article and watch the videos here

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  • How can I schedule a nightly reboot?

    - by Richard Edwards
    I'm having some periodic issues running a particular application, XBMC. If I use XBMC regularly I don't seem to have any issues but if I leave it unattended for more than about 12 hours I need to reboot to get it working again. I know a scheduled reboot is NOT the answer but until I can figure out the problem I need to schedule a reboot each morning so my wife can use it if I'm away and it doesn't get thrown out the window :) Any takers?

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  • Six Best Practices for Empowering the Customer Experience

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Companies that fail to offer a great Customer eXperience can face declining customer satisfaction numbers and a poor service experience that can be amplified over #social channels. Here are 6 best practices for empowering the Customer Experience. What are your top tips for a great CX? Read the article here

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