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  • CodePlex Daily Summary for Monday, October 24, 2011

    CodePlex Daily Summary for Monday, October 24, 2011Popular ReleasesPeople's Note: People's Note 0.31: Added note tag editing. Changed note edit conflict resolution to keep the latest version. To install: copy the appropriate CAB file onto your WM device and run it.Windows Azure Toolkit for Windows Phone: Windows Azure Toolkit for Windows Phone v1.3.1: Upgraded Windows Azure projects to Windows Azure Tools for Microsoft Visual Studio 2010 1.5 – September 2011 Upgraded the tools tools to support the Windows Phone Developer Tools RTW Update SQL Azure only scenarios to use ASP.NET Universal Providers (through the System.Web.Providers v1.0.1 NuGet package) Changed Shared Access Signature service interface to support more operations Refactored Blobs API to have a similar interface and usage to that provided by the Windows Azure SDK Stor...Workflow Automation (for Dynamics CRM 2011): Release 1.0: Initial release version 1.0.Window Manipulation with the Microsoft Touch Mouse: Window Touch v1.0: This is the initial release of the Window Touch software, which may have bugs and incomplete interactions. Please be patient with us as we work out all of the kinks, and feel free to send comments. To install and run the program download and double click the .msi file below. Make sure you already have a Microsoft Touch Mouse and can use it before installing.xUnit.net Contrib: xunitcontrib-resharper 0.4.4 (dotCover): xunitcontrib release 0.4.4 (ReSharper runner) This release provides a test runner plugin for Resharper 6.0 RTM, targetting all versions of xUnit.net. (See the xUnit.net project to download xUnit.net itself.) This release addresses the following issues:Support for dotCover code coverage 4132 Note that this build work against ALL VERSIONS of xunit. The files are compiled against xunit.dll 1.8 - DO NOT REPLACE THIS FILE. Thanks to xunit's version independent runner system, this package can r...BookShop: BookShop: BookShop WP7 clientRibbon Editor for Microsoft Dynamics CRM 2011: Ribbon Editor (0.1.2122.266): Added CodePlex and PayPal links New icon Bug fix: can't connect to an IFD deployment when the discovery service url has been customizedSiteMap Editor for Microsoft Dynamics CRM 2011: SiteMap Editor (1.0.921.340): Added CodePlex and PayPal links New iconMVCQuick: MVCQuick 0.3.1: Features??NHibernate 3.2??Repository(ORuM) ??Spring.Net 1.3.2??Container(IoC) ??Common.Logging 1.2??Logging ASP.NET Security Provider?? ??MVCQuick.Framework??MusicStoreDotNet.Framework.Common: DotNet.Framework.Common 4.0: ??????????,????????????XML Explorer: XML Explorer 4.0.5: Changes in 4.0.5: Added 'Copy Attribute XPath to Address Bar' feature. Added methods for decoding node text and value from Base64 encoded strings, and copying them to the clipboard. Added 'ChildNodeDefinitions' to the options, which allows for easier navigation of parent-child and ID-IDREF relationships. Discovery happens on-demand, as nodes are expanded and child nodes are added. Nodes can now have 'virtual' child nodes, defined by an xpath to select an identifier (usually relative to ...Media Companion: MC 3.419b Weekly: A couple of minor bug fixes, but the important fix in this release is to tackle the extremely long load times for users with large TV collections (issue #130). A note has been provided by developer Playos: "One final note, you will have to suffer one final long load and then it should be fixed... alternatively you can delete the TvCache.xml and rebuild your library... The fix was to include the file extension so it doesn't have to look for the video file (checking to see if a file exists is a...CODE Framework: 4.0.11021.0: This build adds a lot of our WPF components, including our MVVC and MVC components as well as a "Metro" and "Battleship" style.GridLibre para Visual FoxPro: GridLibre para Visual FoxPro v3.5: GridLibre Para Visual FoxPro: esta herramienta ayudara a los usuarios y programadores en los manejos de los datos, como Filtrar, multiseleccion y el autoformato a las columnas como la asignacion del controlsource.Umbraco CMS: Umbraco 5.0 CMS Alpha 3: Umbraco 5 Alpha 3Umbraco 5 (aka Jupiter) will be the next version of everyone's favourite, friendly ASP.NET CMS that already powers over 100,000 websites worldwide. Try out the Alpha of v5 today! If you're new to Umbraco and would like to get a low-down on our popular and easy-to-learn approach to content management, check out our intro video. What's Alpha 3?This is our third Alpha release. It's intended for developers looking to become familiar with the codebase & architecture, or for thos...Vkontakte WP: Vkontakte: source codeWay2Sms Applications for Android, Desktop/Laptop & Java enabled phones: Way2SMS Desktop App v2.0: 1. Fixed issue with sending messages due to changes to Way2Sms site 2. Updated the character limit to 160 from 140GART - Geo Augmented Reality Toolkit: 1.0.1: About Release 1.0.1 Release 1.0.1 is a service release that addresses several issues and improves performance. As always, check the Documentation tab for instructions on how to get started. If you don't have the Windows Phone SDK yet, grab it here. Breaking Change Please note: There is a breaking change in this release. As noted below, the WorldCalculationMode property of ARItem has been replaced by a user-definable function. ARItem is now automatically wired up with a function that perform...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.32: Fix for issue #16710 - string literals in "constant literal operations" which contain ASP.NET substitutions should not be considered "constant." Move the JS1284 error (Misplaced Function Declaration) so it only fires when in strict mode. I got a couple complaints that people didn't like that error popping up in their existing code when they could verify that the location of that function, although not strict JS, still functions as expected cross-browser.Naked Objects: Naked Objects Release 4.0.110.0: Corresponds to the packaged version 4.0.110.0 available via NuGet. Please note that the easiest way to install and run the Naked Objects Framework is via the NuGet package manager: just search the Official NuGet Package Source for 'nakedobjects'. It is only necessary to download the source code (from here) if you wish to modify or re-build the framework yourself. If you do wish to re-build the framework, consul the file HowToBuild.txt in the release. Documentation Please note that after ...New Projects360zebra4en: 360zebra???AG: Web Framework that can leverage silverlight, but fall back on native html if silverlight is not available.BookShop: BookShop ????? ???? ? ????????????? ?????????.CompendiumImport: Import data from Dungeons & Dragons Compendium to Masterplan librariesCS 6235 Arbiter Server: CS 6235 Arbiter ServerDual numbers for automatic differentiation: Dual numbers can be used to automatically calculate numerically stable derivatives of functions.Effort - Entity Framework Unit Testing Tool: Effort is a powerful unit testing tool that brings an easy way to create unit tests for Entity Framework based applications. It can manipulate the behavior of EntityConnection or ObjectContext objects, so that the data operations are executed by a fake in-process database, while omitting the real database completely. This mechanism makes possible to remove the dependency between your unit test and the real database.FlexiCache for ASP.NET applications: This library provides extended cache capabilities to the ASP.NET applications. It includes the MongoDB and SQL Server output cache providers extending ASP.NET Output Cache capabilities by allowing to store cached data outside of the application process that is especially important in web-farm scenario. This library provides "Session-On-Demand" functionality - ability to separate ASP.NET Session data to subsets that can be stored outside of the main ASP.NET session and loaded on demand w...HtmlAgilityPackContrib - Logical extension to HtmlAgilityPack: HtmlAgilityPackContrib - A logical extension to HtmlAgilityPack to parse HTML using jQuery like methods inspired by jSoupjsonhttphandler: The JsonHttpHandler is a simple JSON oriented Http handler to easily integrate JSON GET, POST, and JSONP web services into your application.My Recent Documents: This Webpart for Sharepoint 2010 is developed for users that need help finding the last number of documents they have been working on. The target user have trouble location where he/she placed their documents. This Webpart gives the following features... 1. Locate your last edited documents.. 2. Customize how many documents the webpart should find. 3. Should it look in subsites also? 4. Show the structure in where the documents are located and click easy link to either document lib...Option pricing for arbitrary distributions: European option pricing with arbitrary distributions using dual numbers to calculate greeks.Project Tracy: ????????? ????????? ????????10??????? ???????????????????????。。。。。 ???!Tracy?????????????!(?RegSharp: RegSharp provides server functionality for Sencha Extjs (http://www.sencha.com/products/extjs/) paging grid. RegSharp implements sorting, filtering and paging logic on the server side that is required for using the paging grid. Is't developed in C#SharePoint/TFS Continuous Integration Starter Pack: Provides a customized TFS Build workflow and PowerShell scripts to get started with Continuous Integration (automated builds) in SharePoint 2010/TFS 2010. This pack will allow you to automatically build and deploy WSPs using TFS, and optionally also include automated testing as part of the build such as Visual Studio 2010's Coded UI Tests. Sharp Investor: Sharp Investor pools various online sources as well as preforms a couple local calculation to return recommended stocks. The program is easy to use, and requires very little work to find profitable stocks online. It's developed in C#.SharpXML: Aims to be a simpler library for interacting with XML files that exposes attributes and children elements as properties and objects respectively.Splash: Splash is an interactive MediaCenter-style YouTube client written in WPF.TomCdc: TomCdc is a solution which makes tracking of sql databse changes easy. Quick and simple installation process allows to start using the solution in just a few minutes. It supports all versions of Microsoft Sql server. You'll no longer have to write triggers manually to find out what process is changing data in a table.Track your work: Another work-time tracker TumblePower: TumblePower is a simplified API library for Tumblr. Use it in your application to post Text, Photos, Quotes, Links, Chats, Audio and Videos as well as set functions such as tags, dates and choose whether the post should be private or not.VisualBASH: This project aims to extends Visual Studio's language support to include bash scripting. This includes syntax highlighting, code completion, and syntax error checking.Window Manipulation with the Microsoft Touch Mouse: Window Manipulation for the Microsoft Touch Mouse provides a set of simple gestures for moving and resizing windows.Workflow Automation (for Dynamics CRM 2011): Workflow Automation for Dynamics CRM 2011 allows user to automate or schedule workflow execution via Windows Task Scheduler. XNA Model Viewer: The XNA Model Viewer allows you to load FBX files and view them. It allows you to test that models will work in XNA, determine the effect of modifying bone transforms, and view animation clips. You can examine the bones and meshes and see the complete hierarchy.

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  • CodePlex Daily Summary for Thursday, October 25, 2012

    CodePlex Daily Summary for Thursday, October 25, 2012Popular ReleasesTEncoder: 2.9: -2.9 -Added: Support for audio codec Opus -Added: Support for .opus files -Added: Decreased main window dimensions (will reset position info) -Fixed: Custom arguments were not passed if codec is "Copy" -Fixed: MEncoder "Direct Stream Copy" container problem -Fixed: Minor UI problems -Updated: MPlayer and MEncoder to SB41 -Updated: MediaInfo to 0.7.61 -Updated: FFmpeg to latest from ffmpeg.zeranoe.comdcview: DCView 1.3.9: Clien ?? ?????? ??, ???, ??? ??? ??CRM 2011 Web Resource Linker/Publisher: WebResourceLinker: Initial releaseMobilviWP7: MobilviWP7 1.2: Stabilna i przetestowana wersja.Posh for Jammer: jammer_v0.1_beta: First release of a number of PowerShell Functions calling the Yammer API.Style MVVM: 2.0.3: This is both a feature release and a Bug Fix release Features The Main new Feature is the ability to add event handlers from XAML using this new syntax View:EventHandler.Attach="EventName => ViewModelMethod($eventArgs)" New Example app that shows one or two features of the framework on each page, allowing for more straight forward examples. Bug Fixes IUIVisualizationService is now exported correctly and you can import it into your ViewModels DelegateCommand had a bug where it wasn't r...MCEBuddy 2.x: MCEBuddy 2.3.5: Changelog for 2.3.5 (32bit and 64bit) 1. Fixed a bug causing MCEBuddy to crash during or after installation on Windows XP 2. Bugfix for resource leak with UPnP which would lead to a failure after many days 3. Increased the UPnP discovery re-scan interval from 10 minutes to 30 minutes 4. Added support for specifying TVDB and IMDB id’s in the conversion task page (forcing the internet lookup for metadata)WPF About Box: WPF About Box 1.1.1.1: First Stable ReleaseEdi: First Alpha Version: The initial release does a lot of things out of the box (theming, editing with highlighting, Find/Replace, MRU List). Read the Readme.txt file in the Edi Sub-project to get full details.CRM 2011 Visual Ribbon Editor: Visual Ribbon Editor (1.3.1025.5): [NEW] Support for connecting to CRM Online via Office 365 (OSDP) [NEW] Current connection information and loaded ribbon name are displayed in the status bar [IMPROVED] Connect dialog minor improvements and error message descriptions [IMPROVED] Connecting to a CRM server will close currently loaded ribbon upon confirmation (if another ribbon was loaded previously) [FIX] Fixed bug in Open Ribbon dialog which would not allow to refresh entity list more than oncejob board light version: version 1.0: recuiter section jobseeker section spam flagging advanced search filtering customizable templatesReadable Passphrase Generator: KeePass Plugin 0.8.0: Changes: Interrogative phrases (questions) like why did the statesman burgle amidst lucid sunlamps Support transitive / intransitive verbs (whether a verb needs a subject or not). Change adverbs to be either before or after the verb, at random. Add an "equal" version of each strength, where each possibility is equally likely (for password purists). 3401 words in the default dictionary (~400 more than previous release) Fixed bugs when choosing verb tensesfastJSON: v2.0.9: - added support for root level DataSet and DataTable deserialize (you have to do ToObject<DataSet>(...) ) - added dataset testsMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.72: Fix for Issue #18819 - bad optimization of return/assign operator.DNN Module Creator: 01.01.00: Updated templates for DNN7 ( ie. DAL2, Web Service API ). Numerous bug fixes and enhancements.WPF Application Framework (WAF): WPF Application Framework (WAF) 2.5.0.390: Version 2.5.0.390 (Release Candidate): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Changelog Legend: [B] Breaking change; [O] Marked member as obsolete WAF: Fix recent file list remove issue. WAF: Minor code improvements. BookLibrary: Fix Blend design time support o...Fiskalizacija za developere: FiskalizacijaDev 1.1: Ovo je prva nadogradnja ovog projekta nakon inicijalnog predstavljanja - dodali smo nekoliko feature-a, bilo zato što smo sami primijetili da bi ih bilo dobro dodati, bilo na osnovu vaših sugestija - hvala svima koji su se ukljucili :) Ovo su stvari riješene u v1.1.: 1. Bilo bi dobro da se XML dokument koji se šalje u CIS može snimiti u datoteku (http://fiskalizacija.codeplex.com/workitem/612) 2. Podrška za COM DLL (VB6) (http://fiskalizacija.codeplex.com/workitem/613) 3. Podrška za DOS (unu...Liberty: v3.4.0.0 Release 20th October 2012: Change Log -Added -Halo 4 support (invincibility, ammo editing) -Reach A warning dialog now shows up when you first attempt to swap a weapon -Fixed -A few minor bugsClosedXML - The easy way to OpenXML: ClosedXML 0.68.1: ClosedXML now resolves formulas! Yes it finally happened. If you call cell.Value and it has a formula the library will try to evaluate the formula and give you the result. For example: var wb = new XLWorkbook(); var ws = wb.AddWorksheet("Sheet1"); ws.Cell("A1").SetValue(1).CellBelow().SetValue(1); ws.Cell("B1").SetValue(1).CellBelow().SetValue(1); ws.Cell("C1").FormulaA1 = "\"The total value is: \" & SUM(A1:B2)"; var...Orchard Project: Orchard 1.6 RC: RELEASE NOTES This is the Release Candidate version of Orchard 1.6. You should use this version to prepare your current developments to the upcoming final release, and report problems. Please read our release notes for Orchard 1.6 RC: http://docs.orchardproject.net/Documentation/Orchard-1-6-Release-Notes Please do not post questions as reviews. Questions should be posted in the Discussions tab, where they will usually get promptly responded to. If you post a question as a review, you wil...New Projects6_6_6_w_m_s_open: jwervxsdf7COM0207 Web Scripting and Content Creation Exercises: Loretta Rose Web Scripting and Content Creation ExercisesAcademyPVT: The project is dedicated to my studies at the Academy Pvt. It will be posted various learning tasks, and my research on the ASP.NET.Arduino Solar Meter: An Arduino is used to monitor several item in the meter cabinet. The standard version can log 3 S0 kWh meters and upload results to PVoutput and local SD card.BookCaching: BookCaching - GeoCaching with books. A funny new way to discover books around you!BruceCommonCMS: This is a CMS system developed by ASP.net(C#) with Visual Studio 2010/2012. My aim is to build a dynamic & flexible CMS system.Bullet On Rails for MS MVC: Bullet On Rails provides out-of-box scaffold controllers ala Ruby on Rails for MS MVC. It also provides automatic validations for information found in the LINQ to SQL generated file such as: - Type of field - Date format - Length of field - Required fieldCalculator++: Calculator++ will be the best application in parsing and calculating equations results.Collections: Collection Management for TV Series and Anime.Common Key Password Generator: This utility constructs a complex password from a GUID. The number of possible combinations generated approaches 16 to the power of 32.Cosmos HiDefOs: HiDef Os is a research project, to make a HD driver that runs smoothly. This is a subproject of QuicksilverOS and is fully open-source.EmpireWork Professional Social Network: EmpireWork Professional Social Network Locations: http://empirework.com http://empirework.ru http://empirework.com.ua http://empirework.byeWay payment gateway provider for NB_Store: eWay payment gateway provider for NB_StoreHDK - WinRT MVVM and MEF Friendly Prism Framework port: HDK - is a "spare-time" framework for WinRT development. Solution consists of: - MVVM - Event Aggregator - PRISM - other useful extensions HowToSetUpACodeplexProject: Er is nog niets gebeurdiBackup Explorer: The goal of this application is to provide a quick way to explore any iOS backup (IPhone, Ipad..)istomato: istomatojob board light version: job board light versionMaternity System: It's a project in development stage objectived to help maternity hospitals to make a better treatment for him usersmeu-projeto: sdalçfj lasdjlfjdsalfj lsdafldsajl fjsdalf jlsdaj flsadjl fjdsal fjdsal jflsdajf lksdajfksadMicrosoft Casablanca Samples and Tutorials: The code repository associated with http://cloudysea.wordpress.com, which discusses the Casablanca Project (http://msdn.microsoft.com/en-us/devlabs/casablanca)myvideo: myvideoProject13251024: papaProjekt PHP: Mitt projekt i kursen PHPSharePoint Version History Extractor: Windows app used to migrate/extract version history from a versioned document library into separate files with historical metadata.Site Backup Repackager: Use the Site Backup Repackager to reformat a SP2007 site backup (.cmp) for SP2010. SpiritMVVM: SpiritMVVM is a Model-View-ViewModel library, focused on richness of feature-set and cross-platform compatibility, using the Portable Class Library.SQL Data transfer wizard: It replaces export data in SSMS by offering dependency aware order of table transfer. studyproject: PHP, HTML, ZFTAPI Connector for Dynamics CRM 2011: Open source Caller ID screenpop/CTI for TAPI enabled phone systems. Simply install the TAPI software on your computer then configure this to connect to DynamicsTFS2012: This is project that used for coding VP8.NET: VP8.NET is a dual-licensed commercial/GPL C++ CLR wrapper which allows .NET applications to easily use the VP8 video codec.X0s0m0a0r0t0W1M1S1: 32432432432432

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  • Bouygues Telecom Gains a 360-Degree Overview of Customers and Improves Offer Acceptance Rates

    - by user511693
    With more than 10 million mobile customers and 500,000 landline customers, the mission of Bouygues Telecom is to become the premier mobile, landline, television, and internet brand in France, by focusing on customer acquisition, advice, service, and support. Project challenges included: Leverage every customer relationship and increase customer loyalty through personalized offers or promotions on landline or mobile phone contracts Build on marketing campaigns and take advantage of incoming contacts from the company’s call center, Web, and retail stores Improve acceptance rates of communication service offers “Thanks to Oracle’s Siebel CRM solutions and Oracle Real-Time Decisions, we can now meet customer requests faster, personalize offers to improve the services we provide, and gain feedback on responses to offers. This enhances our knowledge of our customers before our next contact with them, whether through the Web site, call center, or our Club retail stores.” – Eric Dobremer, IT Manager - Grand Public CRM Development, Bouygues Telecom Read about results here.

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  • Google Analytics - TOS section pertaining to privacy

    - by Eike Pierstorff
    The Google Analytics terms of service does do not allow to track "data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information by Google". Does anybody have first-hand knowledge if this includes user ids which cannot be resolved by Google but can be linked to actual persons via an Analytics Users CRM system (e.g. a CRM linked to Analytics via API access) ? I used to think so, but if that where the case many ecommerce implementations would be illegal (since they store transactions id which can be linked to client's purchases). If anybody has insights about the intended meaning of the paragraph (preferably with a reliable source) it would be great if he/she could share :-)

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  • Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • System for registering bugs, enhancements and invoice them?

    - by Roland Bengtsson
    I am searching suggestions for improvements? Currently our team use Github Issues to register changes in our software. Sometimes our customers have requirements that we will invoice them for. So now we reqister the same issue again in CRM. Unfortunately, the workflow is not as smooth as Github Issues and most developers try to avoid CRM if possible. It also feels waste of time to register the same issue twice. Are there any suggestions for better workflow than this?

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  • BPI onDemand to present at the Sales Director Live Event - London November 22-23

    - by Richard Lefebvre
    BPI OnDemand will be exhibiting and presenting a seminar at the Sales Director Live event, on 22nd and 23rd November, at Olympia in London. http://www.salesdirectorlive.co.uk/ BPI OnDemand provide configured CRM solutions for organisations across industries. It is the only company offering a ZERO up front cost implementation model....so there's no longer a need to pay large project budgets to get started. “Working with BPI OnDemand has been a very positive experience. BPI OnDemand demonstrated a high level of professionalism and service and were always available to answer questions—throughout the initial implementation and beyond. Their involvement added to the extreme value of our new CRM solution, as we were able to tailor the product specifically to our needs,” said Phil Hill, CIO, BMS Group. www.thebpiway.com

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  • Fusion Learning Center News

    - by Richard Lefebvre
    The Fusion Learning Center portal now includes more than 1,600 learning assets. With so many assets, we have re-organized this portal slightly by introducing a new References section in the right lower corner, where we are providing quick links to the key assets. Furthermore, we have introduced a new Release Readiness section in the left navigation. Currently this points to the latest release; Release 4. We will be updating this section to also include the ability to stripe the assets by release. More to come on this later! New Assets and Uplifted Content include: The CRM Family Foundation webinar is updated to reflect the latest content CRM has also created two new Sales Positioning webinars: Contracts Solution Pitch and PRM Solution Pitch The Fusion Apps FAQ is updated - the changes can be found in the change log

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  • High Tech Product Companies: Benchmark Your Sales & Marketing Data Management

    - by user709269
    Aberdeen’s Q4 2010 Quarterly Business Review found that 74% of the Sales and Marketing organizations in High Tech product manufacturing have strategic CRM initiatives in 2011. Aberdeen Group is conducting a survey that will help high tech product companies such as yours determine the Best-in-Class procedures for capturing, managing, and disseminating business data. If your product company is planning on implementing a CRM solution or is simply evaluating the potential benefits, we would appreciate your feedback in this brief, 10-minute survey. You will be able to compare your experiences in leveraging customer information for sales and marketing compare with your peers, benchmark your performance, and see how you can achieve Best-in-Class results. Individual responses will be kept strictly confidential, and data will only be used in aggregate. In appreciation for sharing your time and thoughts with us, we will provide complimentary access for you to the full benchmark report as soon as it is published (a $399 value). Take the survey.

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  • how can I start developing games? [closed]

    - by miguelacho
    as you may know very well, every individual related with software development is somehow related to the science or the activity that the program was made for, I am currently working as a programmer for a company that is dedicated to build enterprise software for ensurance business, before this job, I was working with a travel agency developing extra modules for the CRM they use (VTiger), so I can say I am related to ERP/CRM, the fact is, I would like to change this to another activity, like developing video games. I'd like to start developing games, by getting a job or making my own project, but: 1) I have no experience developing video games, is that an obstacle if I want to get a job? if is that so, how can I solve it? 2) if I want to make my own project I will need more people, like a graphic disigner or some others, isn't there a way to make the whole game by my own?

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  • UPK 3.6.1 Enablement Service Pack 1

    - by marc.santosusso
    UPK 3.6.1 Enablement Service Pack 1 now available on My Oracle Support as Patch ID 9533920 (requires My Oracle Support account). Below is a list of the enhancements included in this Enablement Service Pack. Tabbed Gateway Users now have the option to deliver multiple help resources through the in-application support using UPK's new tabbed gateway. This feature is managed using the Configuration Utility for In-Application Support. This feature is documented in the In-Application Support Guide. Firefox 3.6 The latest release of Mozilla Firefox, version 3.6, is now supported by the UPK Player, SmartHelp browser add-on, and SmartMatch recording technology. Oracle E-Business Suite -- Added support for version 12.1.2 for enhanced object and context recognition. -- The UPK PLL is no longer need for Oracle versions 12.1.2 and higher. Agile PLM Agile PLM version 9.3 supported for enhanced object recognition. Customer Needs Management Customer Needs Management schema 1.0.014 is supported for context recognition. Siebel CRM Siebel CRM (On Premise) versions 8.2, 8.1.1.2, 8.0.0.9, and 8.1.1 build 21112 (in addition to the previously supported build 21111) supported for enhanced object and context recognition. SAP SAP GUI for HTML version 7.10 patch 16 supported for enhanced object and context recognition. CA -- CA Clarity PPM version R12.5 supported for context recognition. -- CA Service Desk version R12.5 supported for context recognition. Java Added support for Java 6 update 12

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  • Spirent Communications Improves Customer Experience with Knowledge Management

    - by Tony Berk
    Spirent Communications plc is a global leader in test and measurement inspiring innovation within development labs, communication networks and IT organizations. The world’s leading communications companies rely on Spirent to help design, develop, validate, and deliver world-class network, devices, and services. Spirent’s customers require high levels of support for a diverse and complex product portfolio, and the company is committed to delivering on this requirement. Spirent needed a solution to help its customers get the information they need quickly and at their convenience through its Web site. After evaluating several solutions, Spirent selected and deployed Oracle Knowledge for Web Self Service Enterprise Edition. Oracle Knowledge Management uses natural language processing to understand the true intent of each inquiry logged via the support portal’s search function. The Spirent Knowledge Base on the company’s Customer Support Center (CSC) finds the best possible answer using search enhancement features?such as communications industry-specific libraries and federation to search external sources. Spirent has reduced contact center call volume while better serving its customers. Each time a customer uses the knowledge base, they find answers faster than by calling, and it saves Spirent an average of US$210 per call?which is significant when multiplied across the thousands of calls received monthly. Oracle Knowledge also helps support engineers find answers more quickly, enabling the company to scale without adding additional support engineers. Oracle Knowledge is integrated with Spirent's Siebel Contact Center implementation to provide an integrated desktop for CRM and agent intelligence, avoiding the need for contact center personnel to toggle between various screens to address customer inquiries, thereby accelerating customer service. Click here to learn more about Sprient's use of Siebel CRM and Oracle Knowledge Management.

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  • Improved Customer Experience, but at what Cost?

    - by Tony Berk
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits?That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction.What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Click here, to learn more about Oracle Customer Experience and stay tuned for more customer spotlights.

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  • Oracle Business Intelligence Applications 10g Bootcamp

    - by mseika
    Oracle Business Intelligence Applications 10g Bootcamp 12th - 15th February 2012, Reading (UK) The Oracle Business Intelligence Applications offer out-of-the-box integration with Siebel CRM and Oracle eBusiness Suite and provide pre-built Operational BI solutions for eBusiness Suite, Peoplesoft, Siebel, and SAP. This training will provide attendees with an in-depth working understanding of the architecture, the technical and the functional content of the Oracle Business Intelligence Applications, whilst also providing an understanding of their installation, configuration and extension. The course will cover the following topics:• Overview of Oracle Business Intelligence Applications• Oracle BI Applications Fundamentals and Features• Configuring BI Applications for Oracle E-Business Suite• Understanding BI Applications Architecture• Fundamentals of BI Applications Security REGISTER NOW Partner Registration Guide Price: FREE Cookham RoomOracle Corporation UK LtdOracle ParkwayThames Valley ParkReading, Berkshire RG6 1RA12th - 15th February 20129:30 am – 5:00 pm BST AudienceThe seminar is aimed at BI Consultants and Implementation Consultants within Oracle's Gold and Platinum Partners. Prerequisites• Good understanding of basic data warehousing concepts• Hands on experience in Oracle Business Intelligence Enterprise Edition• Hands on experience in Informatica• Some understanding of Oracle BI Applications is required (See Sales & Technical Tutorials for OBI, BI-Apps and Hyperion EPM) • Good understanding of any of the following Oracle EBS modules: General Ledger, Accounts Receivables, Accounts Payables System Requirements Please note that attendees are required to have a laptop. Laptop• 4GB RAM-Recognized by Windows 64 bits• 80GB free space in Hard drive or External Device• CPU Core 2 Duo or HigherOperating System Requirements• Windows 7, Windows XP, Windows 2003• NOT ALLOWED with Windows Vista• An Administrator User For more information please contact [email protected].

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  • Missed OpenWorld? Fear not. Customer Service Presentations for you!

    - by Tuula Fai
    As a Customer Service professional, you know the most frightening thing is having mission-critical systems go down when you’re trying to support customers. So while others are munching on candy this Halloween, why not spend your time listening to these Oracle OpenWorld sessions?   Oracle Service Vision and Roadmap Oracle RightNow Cross-Channel Contact Center Oracle RightNow Web Customer Service Oracle RightNow Chat Cloud Service & Oracle RightNow Virtual Assistant Cloud Service Oracle RightNow Social Customer Service Oracle RightNow Cloud Service - Upgrades Oracle Service – EBS Field Service Oracle Service – Siebel Service Oracle Service – Siebel Field Service In these presentations, you will learn the latest capabilities available in Oracle’s Service solutions for delivering a great customer experience. Like the ability to … Serve Your Customers Anywhere to maintain one seamless dialogue Turn Your Contact Center into a Profit Center by giving personal offers Use Social to Get Ahead of Service Issues by capturing and responding to posts Offer Help a Click Away on your support site at the point of need Humanize Web Self-Service with a Virtual Assistant that uses natural conversation As journalist Robert Liparulo said, “Knowledge was like candy: you never turned it down, especially if you didn't have to work too hard to get it.” It’s right here. Listen, Learn and Lead.

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  • links for 2011-02-07

    - by Bob Rhubart
    Creating JAXWS Service in WebLogic Workshop Middleware Magic Jay SenSharma shares "a simple demo which explains how we can create a Complex JAXWS WebService using WebLogic Workshop." (tags: WebLogic jaxws middleware) Wentari: Re-Learning PeopleSoft "If I truly want to be an enterprise architect, what better way than to have hands on knowledge about all the Oracle offerings outside of my specialization in Siebel and OBIEE." -- Peter Yeung (tags: oracle otn businessintelligence obiee siebel) Andrejus Baranovskis's Blog: CreateWithParams Operation for Oracle ADF BC 11g Oracle ACE Director Andrejus Baranovski illustrates how you can apply a CreateWithParams operation in two easy steps. (tags: oracle otn oracleace soa) APEX plugins contributed to the APEX community by AMIS developers AMIS Technology blog The APEX 4.0 plugin framework "allows for more more organized, better structured development with lots more reuse potential," according to Oracle ACE Director Lucas Jellema. (tags: oracle otn oracleace apex) Oracle BI EE 11g and Oracle ADF - Part 2 - Real Time reporting using View Objects Venkatakrishnan J looks into "another reporting innovation (by use of the common ADF Framework) i.e. real time reporting using BI EE by directly reversing metadata from a transactional application. (tags: oracle otn oracleace businessintelligence obiee adf) On-demand Webcast: Java in the Smart Grid (The Java Source) Learn more about the Smart Grid and the role that Java is poised to play in this important initiative. (tags: oracle otn java smartgrid)

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  • NINTENDO, EDCON and ALLEGIS GROUP @ Oracle Open World 2012 Conference Session (CON9418): The Business Case for Oracle Exalogic: A Customer Perspective

    - by Sanjeev Sharma
     Are you looking to deliver breakthrough performance for packaged and custom  applications? For many front-office applications such as Oracle WebCenter Sites, Oracle Transportation Management, and Oracle’s ATG and Siebel product families,  improved  performance leads directly to greater revenue or cost savings from the business - a  compelling  proposition. For back-office applications, improved performance has tangible benefits  in terms of  footprint reductions. For all applications, Oracle Exalogic and Oracle Exadata provide an engineered solution that provides shorter time to value and lower operational costs.  Edcon is a leading clothing, footwear and textiles (CFT) retailing group in southern Africa trading through a range of retail formats. The Company has grown from opening it's first store in 1929, to ten retail brands trading in over 1000 stores in South Africa, Botswana, Namibia, Swaziland and Lesotho. Edcon's retail business has, through recent acquisitions, added top stationery and houseware brands as well as general merchandise to its CFT portfolio. Edcon was looking to consolidate their existing middleware components (Weblogic and Oracle SOA) and retail applications (Retek, Siebel and E-Business Suite) on a common platform and turned to Oracle Exalogic. With Oracle Exalogic, Edcon is able to derive significant HW CAPEX savings, improve response-time of core business applications and mitigate operating risk. Hear senior business leaders from Nintendo, Edcon and Allegis Group discuss how the business value of  leveraging Oracle Exalogic at the following conference session at Oracle Open World 2012: Session:  CON9418 - The Business Case for Oracle Exalogic: A Customer PerspectiveDate: Monday, 1 Oct, 2012Time: 1:45 pm - 2:45 pm (PST)Venue: Moscone South (306)

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  • Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

    - by Richard Lefebvre
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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  • Sync between ms exchange calendar and Java app

    - by arkadiy
    Hi, we are developing a CRM app which holds customer meeting info. Users have requested that their Outlook calendars should reflect the activity they have booked in the CRM application and vice versa. Is there any solution to achieve this? Preferably not using any plugins or installs on the end user's PC?

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  • External user domain in grails

    - by archer
    We're currently using Acegi 0.5.2 plugin for Grails 1.2.1. However, we're going to move our user management to external CRM. What would be the best way to link existing Person domain with external CRM entity?

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  • Find the best OpenWorld sessions for learning about UX highlights

    - by mvaughan
    By Kathy Miedema, Oracle Applications User Experience  Have you clicked through the Oracle OpenWorld 2012 catalog? It’s amazingly dense, as usual. But one thing we noticed this year is that nearly half of the sessions mention some component of user experience, which is a sea change in our world. It means that more people understand, appreciate, and desire an effective user experience, and it also means that Oracle’s investment in its next-generation applications user experience, such as Oracle Fusion Applications, is increasingly apparent and interesting to its customers. So how do you choose the user experience sessions that make the most sense for you and your organization? Read our list to find out which sessions we think offer the most value for those interested in finding out more about the Oracle Applications user experience. If you’re interested in Oracle’s strategy for its user experience: CON9438: Oracle Fusion Applications: Transforming Insight into Action10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2007 CON9467: Oracle’s Roadmap to a Simple, Modern User Experience3:30 - 4:30 p.m. Wednesday, Oct. 3; Moscone West - 3002/3004 CON8718: Oracle Fusion Applications: Customizing and Extending with Oracle Composers11:15 a.m. - 12:15 p.m. Thursday, Oct. 4; Moscone West – 2008 GEN9663: General Session: A Panel of Masterminds—Where Are Oracle Applications Headed?1:45 - 2:45 p.m. Monday, Oct. 1; Moscone North - Hall D If you’re interested in PeopleSoft/PeopleTools: GEN8928: General Session: PeopleSoft Update and Product Roadmap3:15 - 4:15 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON9183: PeopleSoft PeopleTools Technology Roadmap4:45 - 5:45 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON8932: New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business User5:00 - 6:00 p.m. Tuesday, Oct. 2; Moscone West – 3007 If you’re interested in E-Business Suite: GEN8474: General Session: Oracle E-Business Suite—Strategy, Update, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West - 2002/2004 CON9026: Latest Oracle E-Business Suite 12.1 User Interface and Usability Enhancements1:15 - 2:15 p.m. Tuesday, Oct. 2; Moscone West – 2016 If you’re interested in Siebel: CON9700: Siebel CRM Overview, Strategy, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West – 2009 CON9703: User Interface Innovations with the New Siebel “Open UI”10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2009 If you’re interested in JD Edwards EnterpriseOne: HOL10452: JD Edwards EnterpriseOne 9.1 User Interface Changes10:15 - 11:15 a.m. Wednesday, Oct. 3; Marriott Marquis - Nob Hill AB CON9160: Showcase of the JD Edwards EnterpriseOne User Experience1:15 - 2:15 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B CON9159: Euphoria with the JD Edwards EnterpriseOne User Experience11:45 a.m. - 12:45 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B If you’re interested in Oracle Fusion Applications user experience design patterns: Functional design patterns that helped create the Oracle Fusion Applications user experience are now available. Learn more about these new, reusable usability solutions and best-practices at the Oracle JDeveloper and Oracle ADF demopods during Oracle OpenWorld 2012. Or visit the OTN Lounge between 4:30 p.m. and 6 p.m. on Wednesday, Oct. 3, to talk to Ultan O'Broin from the Oracle Applications User Experience team.    Demopod location: Moscone Center, South Exhibition Hall Level 1, S-207 OTN (Oracle Technology Network) Lounge: Howard Street tent On the demogrounds: Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located.Photo by Martin Taylor, Oracle Applications User ExperienceA tour takes place in one of the usability labs at Oracle’s headquarters in Redwood Shores, Calif. At our labs, on-site and at HQ: We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. For more information on any OpenWorld sessions, check the content catalog, also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page.

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