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  • Team Leaders & Authors - Manage and Report Workflow using "Print an Outline" in UPK

    - by [email protected]
    Did you know you can "print an outline?" You can print any outline or portion of an outline. Why might you want to "print an outline" in UPK... Have you ever wondered how many topics you have recorded, how many of your topics are ready for review, or even better, how many topics are complete! Do you need to report your project status to management? Maybe you just like to have a copy of your outline to refer to during development. Included in this output is the outline structure as well as the layout defined in the Details View of the Outline Editor. To print an outline, you must open either a module or section in the Outline Editor. A set of default data columns is automatically included in the output; however, you can configure which columns you want to appear in the report by switching to the Details view and customizing the columns. (To learn more about customizing your columns refer to the Add and Remove Columns section of the Content Development.pdf guide) To print an outline from the Outline Editor: 1. Open a module or section document in the Outline Editor. 2. Expand the documents to display the details that you want included in the report. 3. On the File menu, choose Print and use the toolbar icons to print, view, or save the report to a file. Personally, I opt to save my outline in Microsoft Excel. Using the delivered features of Microsoft Excel you can add columns of information, such as development notes, to your outline or you can graph and chart your Project status. As mentioned above you can configure what columns you want to appear in the outline. When utilizing the Print an Outline feature in conjunction with the Managing Workflow features of the UPK Multi-user instance you as a Team Lead or Author can better report project status. Read more about Managing Workflow below. Managing Workflow: The Properties toolpane contains special properties that allow authors to track document status or State as well as assign Document Ownership. Assign Content State The State property is an editable property for communicating the status of a document. This is particularly helpful when collaborating with other authors in a development team. Authors can assign a state to documents from the master list defined by the administrator. The default list of States includes (blank), Not Started, Draft, In Review, and Final. Administrators can customize the list by adding, deleting or renaming the values. To assign a State value to a document: 1. Make sure you are working online. 2. Display the Properties toolpane. 3. Select the document(s) to which you want to assign a state. Note: You can select multiple documents using the standard Windows selection keys (CTRL+click and SHIFT+click). 4. In the Workflow category, click in the State cell. 5. Select a value from the list. Assign Document Ownership In many enterprises, multiple authors often work together developing content in a team environment. Team leaders typically handle large projects by assigning specific development responsibilities to authors. The Owner property allows team leaders and authors to assign documents to themselves and other authors to track who is responsible for a specific document. You view and change document assignments for a document using the Owner property in the Properties toolpane. To assign a document owner: 1. Make sure you are working online. 2. On the View menu, choose Properties. 3. Select the document(s) to which you want to assign document responsibility. Note: You can select multiple documents using the standard Windows selection keys (CTRL+click and SHIFT+click). 4. In the Workflow category, click in the Owner cell. 5. Select a name from the list. Is anyone out there already using this feature? Share your ideas with the group. Those of you new to this feature, give it a test drive and let us know what you think. - Kathryn Lustenberger, Oracle UPK & Tutor Outbound Product Management

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  • Five Reasons to Attend PLM Summit 2013: The Conference Formerly Known as AGILITY

    - by Terri Hiskey
    As we approach the end of 2012, we are also closing in on the last couple of weeks that Agile customers and prospects can register for the upcoming PLM Summit 2013 for the bargain early bird rate of $195. Register now to secure your spot! The Conference Formerly Known as AGILITY... Long-time Agile customers may remember AGILITY, which was Agile's PLM customer conference that was held on an annual basis prior to Oracle's acquisiton of Agile in 2007. In February 2012, due to feedback we received from our Agile PLM community, we successfully resurrected the AGILITY conference and renamed it the PLM Summit. The PLM Summit was so well received and well-attended, that we are doing it again in 2013. This upcoming PLM Summit is being co-located in San Francisco under the overarching banner of the Oracle Value Chain Summit, and will be held alongside several other Oracle customer conferences that cover a range of value chain solutions, including Value Chain Planning, Value Chain Execution, Procurement, Maintenance and Manufacturing. This setup offers PLM attendees the best of all worlds--the opportunity to participate and learn about PLM in smaller, focused sessions by product and by industry, while also giving attendees the chance to see how PLM works together with other critical enterprise applications that address other important aspects of the value chain. Top Five Reasons to Attend the PLM Summit 2013 In the spirit of all of the end-of-the-year lists that are currently popping up, here is a list of the top five reasons to attend the PLM Summit for anyone out there needs a little extra encouragement to register: 1. The Best Opportunities for Customer Networking   The PLM Summit offers attendees numerous opportunities to learn and network with fellow Agile users. Customer stories are featured in keynote and breakout presentations and the schedule allows for plenty of networking time during breakfasts, lunches, breaks and dinners. Customer networking is the number one reason that Agile users attend the PLM Summit. Read what attendees thought of the most recent PLM Summit: "Hearing about the implementation of Agile products from a customers’ perspective is invaluable." - Director of Quality Assurance & Regulatory Affairs, leading medical device manufacturer "Understanding the scope of other companies’ projects and the lessons learned made attending this event well worth my time." - Director of Test Engineering, global industrial manufacturer "The most beneficial thing about attending this event is the opportunity to network with other customers with similar experiences." - Director of Business Process Improvement, leading high technology company Come to the PLM Summit and play an active role within the PLM community: swap war stories and business cards, connect on LinkedIn and Facebook, share your stories and discuss the sessions from each day. Register now! 2. It's Educational! The PLM Summit is the premier educational event for anyone in the Agile PLM community. There are nearly 40 PLM-focused in-depth educational sessions led by Agile PLM experts, customers and partners that will cover a range of specific product and industry-focused topics. Keynotes will give attendees a broad overview of the entire Agile PLM footprint, while sessions will delve deeply into specific product functionality and customer case studies. There is truly something for everyone. Check out the latest agenda for view of all the sessions. 3. Visit with the PLM Partner Community Our partners play a significant and important role within the Agile PLM community. At the PLM Summit, attendees will be able to meet and mingle with several of the top Oracle Agile PLM partners including: Deloitte, Domain, GoEngineer, Hitachi Consulting, IBM, Kalypso, KPIT Cummins (CPG Solutions), Perception Software, Verdant, Xavor and ZeroWaitState. Go here for a complete list of all the Value Chain Summit sponsors. 4. See Agile PLM in Action at our Dedicated PLM Demo Pods At the PLM Summit, attendees will have the chance to see Agile PLM in action at dedicated PLM demo pods, manned by expert members of our Agile PLM team. If you would like to see up close specific Agile PLM functionality, or if you have a question on how to extend the scope of your current implemention or if you want a better understanding of how to leverage Agile PLM to address specific use-cases, stop by one of the Agile PLM demo pods and engage the Agile PLM experts on hand at the PLM Summit. 5. Spend Some Time in Lovely San Francisco Still on the fence about the upcoming PLM Summit? Remember that it is being held in San Francisco, which is a fantastic city for a getaway. After spending time learning and networking about PLM, take an extra day or two to escape the dreary winter and enjoy the beautiful scenery and the unique actitivies offered only by the City by the Bay. You will walk away from the conference not only with renewed excitement about Agile PLM, but feeling rejuvenated in general.

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  • Dynamic Bursting ... no really!

    - by Tim Dexter
    If any of you have seen me or my colleagues present BI Publisher to you then we have hopefully mentioned 'bursting.' You may have even seen a demo where we talk about being able to take a batch of data, say invoices. Then split them by some criteria, say customer id; format them with a template; generate the output and then deliver the documents to the recipients with a click. We and especially I, always say this can be completely dynamic! By this I mean, that you could store customer preferences in a database. What layout would each customer like; what output format they would like and how they would like the document delivered. We (I) talk a good talk, but typically don't do the walk in a demo. We hard code everything in the bursting query or bursting control file to get the concept across. But no more peeps! I have finally put together a dynamic bursting demo! Its been minutes in the making but its been tough to find those minutes! Read on ... It's nothing amazing in terms of making the burst dynamic. I created a CUSTOMER_PREFS table with some simple UI in an APEX application so that I can maintain their requirements. In EBS you have descriptive flexfields that could do the same thing or probably even 'contact' fields to store most of the info. Here's my table structure: Name                           Type ------------------------------ -------- CUSTOMER_ID                    NUMBER(6) TEMPLATE_TYPE                  VARCHAR2(20) TEMPLATE_NAME                  VARCHAR2(120) OUTPUT_FORMAT                  VARCHAR2(20) DELIVERY_CHANNEL               VARCHAR2(50) EMAIL                          VARCHAR2(255) FAX                            VARCHAR2(20) ATTACH                         VARCHAR2(20) FILE_LOC                       VARCHAR2(255) Simple enough right? Just need CUSTOMER_ID as the key for the bursting engine to join it to the customer data at burst time. I have not covered the full delivery options, just email, fax and file location. Remember, its a demo people :0) However the principal is exactly the same for each delivery type. They each have a set of attributes that need to be provided and you will need to handle that in your bursting query. On a side note, in EBS, you use a bursting control file, you can apply the same principals that I'm laying out here you just need to get the customer bursting info into the XML data stream so that you can refer to it in the control file using XPATH expressions. Next, we need to look up what attributes or parameters are required for each delivery method. that can be found in the documentation here.  Now we know the combinations of parameters and delivery methods we can construct the query using a series a decode statements: select distinct cp.customer_id "KEY", cp.template_name TEMPLATE, cp.template_type TEMPLATE_FORMAT, 'en-US' LOCALE, cp.output_format OUTPUT_FORMAT, 'false' SAVE_FORMAT, cp.delivery_channel DEL_CHANNEL, decode(cp.delivery_channel,'FILE', cp.file_loc , 'EMAIL', cp.email , 'FAX', cp.fax) PARAMETER1, decode(cp.delivery_channel,'FILE', c.cust_last_name||'_orders.pdf' ,'EMAIL','[email protected]' ,'FAX', 'faxserver.com') PARAMETER2, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','[email protected]' ,'FAX', null) PARAMETER3, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','Your current orders' ,'FAX',NULL) PARAMETER4, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','Please find attached a copy of your current orders with BI Publisher, Inc' ,'FAX',NULL) PARAMETER5, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','false' ,'FAX',NULL) PARAMETER6, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','[email protected]' ,'FAX',NULL) PARAMETER7 from cust_prefs cp, customers c, orders_view ov where cp.customer_id = c.customer_id and cp.customer_id = ov.customer_id order by cp.customer_id Pretty straightforward, just need to test, test, test, the query and ensure it's bringing back the correct data based on each customers preferences. Notice the NULL values for parameters that are not relevant for a given delivery channel. You should end up with bursting control data that the bursting engine can use:  Now, your users can run the burst and documents will be formatted, generated and delivered based on the customer prefs. If you're interested in the example, I have used the sample OE schema data for the base report. The report files and CUST_PREFS table are zipped up here. The zip contains the data model (.xdmz), the report and templates (.xdoz) and the sql scripts to create and load data to the CUST_PREFS table.  Once you load the report into the catalog, you'll need to create the OE data connection and point the data model at it. You'll probably need to re-point the report to the data model too. Happy Bursting!

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  • Getting a handle on mobile data

    - by Eric Jensen
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} written by Ashok Joshi The proliferation of mobile devices in the corporate world is both a blessing as well as a challenge.  Mobile devices improve productivity and the velocity of business for the end users; on the other hand, IT departments need to manage the corporate data and applications that run on these devices. Oracle Database Mobile Server (DMS for short) provides a simple and effective way to deal with the management challenge.  DMS supports data synchronization between a central Oracle database server and data on mobile devices.  It also provides authentication, encryption and application and device management.  Finally, DMS is a highly scalable solution that can be used to manage hundreds of thousands of devices.   Here’s a simplified outline of how such a solution might work. Each device runs local sync and mgmt agents that handle bidirectional data flow with an Oracle enterprise backend, run remote commands, and provide status to the management console. For example, mobile admins could monitor multiple networks of mobile devices, upgrade their software remotely, and even destroy the local database on a compromised device. DMS supports either Oracle Berkeley DB or SQLite for device-local storage, and runs on a wide variety of mobile platforms. The schema for the device-local database is pretty simple – it contains the name of the application that’s installed on the device as well as details such as product name, version number, time of last access etc. Each mobile user has an account on the monitoring system.  DMS supports authentication via the Oracle database authentication mechanisms or alternately, via an external authentication server such as Oracle Identity Management. DMS also provides the option of encrypting the data on disk as well as while it is being synchronized. Whenever a device connects with DMS, it sends the list of all local application changes to the server; the server updates the central repository with this information.  Synchronization can be triggered on-demand, whenever there’s a change on the device (e.g. new application installed or an existing application removed) or via a rule-based schedule (e.g. every Saturday). Synchronization is very fast and efficient, since only the changes are propagated.  This includes resume capability; should synchronization be interrupted for any reason, the next synchronization will resume where the previous synchronization was interrupted. If the device should be lost or stolen, DMS has the capability to remove the applications and/or data from the device. This ability to control access to sensitive data and applications is critical in the corporate environment. The central repository also allows the IT manager to track the kinds of applications that mobile users use and recommend patches and upgrades, while still allowing the mobile user full control over what applications s/he downloads and uses on the device.  This is useful since most devices are used for corporate as well as personal information. In certain restricted use scenarios, the IT manager can also control whether a certain application can be installed on a mobile device.  Should an unapproved application be installed, it can easily be removed the next time the device connects with the central server. Oracle Database mobile server provides a simple, effective and highly secure and scalable solution for managing the data and applications for the mobile workforce.

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  • Come meet our Interns in Dublin

    - by klaudia.drulis
    Oracle Worldwide Product Translation Group (WPTG) provides solutions for all Oracle product and Content translation requirements. WPTG is a global organisation with its headquarters in Ireland and employees in Oracle offices worldwide. WPTG offer expertise in fields such as process engineering, tools development, linguistic quality, terminology, global product release, financial and vendor management. WPTG provides translation solution for over 40 languages including Asia Pacific, European, American and Middle Eastern languages. WPTG first introduced an intern program over 10 years ago and it has become a key component of our teams structure. The majority of Interns are sourced from a Computer Science related course, these Interns joining the engineering team. Others are sourced from Business courses and work within the Business / Project management area. The intern program allows us to maintain ties with current course curriculum and brings fresh energy and perspective into our Organisation. Four of the full time staff working in Dublin today joined us originally as Interns and subsequently were offered permanent positions. Come Meet some of our 2010 Interns, Come and see what Darragh, Anthony, Caoimhe, James and Artemij thought about working within the WPTG at Oracle: Darragh “Oracle has been a fun, challenging work placement for me. From day one I was treated as a full member of staff, this was both comforting and a little bit scary. The responsibilities stack up but I found I was able to keep on top of everything and even make improvements to how we handle a few things thanks to a great team and a very supportive manager. There’s a very positive atmosphere in work that’s really conducive to getting a lot of work done. Ideas seem to be the central hub in my line of business so all of my ideas and innovations were greeted with enthusiasm. Oracle has given me a fantastic opportunity and I urge you to grab it with both hands, you’ll find that you’re with a set of like minded people from all works of life that make work both interesting and fun. Even when the pressure is on you know that you can always get help and advice from someone nearby. My last word of advice is don’t be afraid to stick your neck out, everyone here is willing to learn, try something new and innovate, your voice will be heard and who knows, you could end up having a large impact on Oracle and your career.” Anthony “I had a great experience working with Oracle, from day one I was treated like a full member of staff with responsibilities of my own. I found that the more I put into the work the more I got out from the experience. Volunteering and being willing to face challenges have made this a more exciting placement. I am given a lot of leeway to do my own projects and so I’ve found that I am really enjoying my time here.” Caoimhe “I am currently spending my year of placement within the Release Management Team in the WPTG. My main role is to handle the finance process of all translation projects under 100k which includes creating workspecs and PO's, sending out kits, dealing with vendor queries and handling the invoicing and payment part. I am really enjoying my time here at Oracle, everyone is very open and friendly and willing to help you out with any questions you may have. I would definitely be interested in returning to Oracle after I graduate!” James “I am currently on a 12 month placement with Oracle, working as part of the Worldwide Product Translation Group in the Business Management. The Business Management team provides a global view on WPTG’s vendor and business strategy and is an interface into WPTG for new business. The business management team work together to support the external translation partner network. My role is to support the Business Management team and also to work on various projects when the need arises. This involves working with translation vendors and working with other Oracle employees worldwide. I am really enjoying my time working for Oracle, at times it can be challenging bit also very rewarding. I would recommend any student wanting to undertake a placement year to apply to Oracle, I made some great friends and I will never forget my time in Dublin.” Artemij “From working within Oracle, I have truly understood what "career path" is, and what opportunities a large corporation like Oracle can offer. Without any illusions, the work itself is exciting, sometimes challenging, tests your ability to handle pressure, to make decisions and take responsibility, to learn quickly and cooperate efficiently in order to solve a problem. I have learned a lot about myself. What I am good at, where and what I can do better. My placement at Oracle has allowed me to get a clearer picture of what I want, and which door I am going to open after college. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com

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  • BPM in Retail Industry

    - by Sanjeev Sharma
    The following series of blog posts discuss common BPM use-cases in the Retail industry: Retail 2.0 represents the transformation in the retail industry triggered by the accelerated shift towards online and mobile technologies and social shopping paradigms. Never before has the consumer been of more importance or should i say in greater control, especially so due to the shrinking information asymmetry between merchants and consumers that has tilted the balance of power in the latter’s favor. For details, click Customer Experience Management for Retail 2.0 - part 1 / 2 Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning. For details, click Customer Experience Management for Retail 2.0 - part 2 / 2 ARTS Retail Reference Model (Coming Soon!)

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  • Heading in the Right Direction: Garmin Exadata adoption

    - by Javier Puerta
    A pioneer in global positioning system (GPS) navigation, Garmin International Inc. has been adopting Exadata to support the infrastructure that powered the company’s Oracle Advanced Supply Chain Planning, but also the company’s fitness segment, which provides customers with an online platform to store, retrieve, and interact with data captured using Garmin fitness products. The environment, which is built on an Oracle Database, processes approximately 40 million queries per week. Prior to using Oracle Exadata Database Machine, as the online offering grew in popularity, it began to face reliability issues that had negatively impacted the customer experience. We included the video testimonial in a previous post. Now you can find the a complete set of materials about this customer story Garmin Customer Reference Garmin video testimonial:  Garmin Consolidates on Exadata for 50% Performance Boost Profit Magazine article:  Heading in the Right Direction

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  • 7 Steps To Cut Recruiting Costs & Drive Exceptional Business Results

    - by Oracle Accelerate for Midsize Companies
    By Steve Viarengo, Vice President Product Management, Oracle Taleo Cloud Services  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 In good times, trimming operational costs is an ongoing goal. In tough times, it’s a necessity. In both good times and bad, however, recruiting occurs. Growth increases headcount in good times, and opportunistic or replacement hiring occurs in slow business cycles. By employing creative recruiting strategies in tandem with the latest technology developments, you can reduce recruiting costs while driving exceptional business results. Here are some critical areas to focus on. 1.  Target Direct Cost Savings Total recruiting process expenses are the sum of external costs plus internal labor costs. Most organizations can reduce recruiting expenses with direct cost savings. While additional savings on indirect costs can be realized from process improvement and efficiency gains, there are direct cost savings and benefits readily available in three broad areas: sourcing, assessments, and green recruiting. 2. Sourcing: Reduce Agency Costs Agency search firm fees can amount to 35 percent of a new employee’s annual base salary. Typically taken from the hiring department budget, these fees may not be visible to HR. By relying on internal mobility programs, referrals, candidate pipelines, and corporate career Websites, organizations can reduce or eliminate this agency spend. And when you do have to pay third-party agency fees, you can optimize the value you receive by collaborating with agencies to identify referred candidates, ensure access to candidate data and history, and receive automatic notifications and correspondence. 3. Sourcing: Reduce Advertising Costs You can realize significant cost reductions by placing all job positions on your corporate career Website. This will allow you to reap a substantial number of candidates at minimal cost compared to job boards and other sourcing options. 4.  Sourcing: Internal Talent Pool Internal talent pools provide a way to reduce sourcing and advertising costs while delivering improved productivity and retention. Internal redeployment reduces costs and ramp-up time while increasing retention and employee satisfaction. 5.  Sourcing: External Talent Pool Strategic recruiting requires identifying and matching people with a given set of skills to a particular job while efficiently allocating sourcing expenditures. By using an e-recruiting system (which drives external talent pool management) with a candidate relationship database, you can automate prescreening and candidate matching while communicating with targeted candidates. Candidate relationship management can lower sourcing costs by marketing new job opportunities to candidates sourced in the past. By mining the talent pool in this fashion, you eliminate the need to source a new pool of candidates for each new requisition. Managing and mining the corporate candidate database can reduce the sourcing cost per candidate by as much as 50 percent. 6.  Assessments: Reduce Turnover Costs By taking advantage of assessments during the recruitment process, you can achieve a range of benefits, including better productivity, superior candidate performance, and lower turnover (providing considerable savings). Assessments also save recruiter and hiring manager time by focusing on a short list of qualified candidates. Hired for fit, such candidates tend to stay with the organization and produce quality work—ultimately driving revenue.  7. Green Recruiting: Reduce Paper and Processing Costs You can reduce recruiting costs by automating the process—and making it green. A paperless process informs candidates that you’re dedicated to green recruiting. It also leads to direct cost savings. E-recruiting reduces energy use and pollution associated with manufacturing, transporting, and recycling paper products. And process automation saves energy in mailing, storage, handling, filing, and reporting tasks. Direct cost savings come from reduced paperwork related to résumés, advertising, and onboarding. Improving the recruiting process through sourcing, assessments, and green recruiting not only saves costs. It also positions the company to improve the talent base during the recession while retaining the ability to grow appropriately in recovery. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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  • P-Commerce – What The Heck Is That?

    - by Michael Hylton
    We’ve heard of e-commerce, m-commerce (Mobile Commerce), and f-commerce (Facebook Commerce) but what is p-commerce?  It’s not truly a customer touchpoint or channel but the emphasis on personalization of the buying experience. Ask yourself how well do you know your customer?  Are you able to take what you know about them and apply it to their commerce activity with you and personalize the shopping experience? Much of this is dictated by have a complete 360 degree view of your customer, collecting data from your website, sales interactions, historical commerce purchases, call center activity, how they got to your website, etc. and applying it to their current commerce interaction.  Customers expect to have a similar interaction on your website as they would in your brick-and-mortar store, displaying the products and services that they might be interested in purchasing.

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  • Data Source Security Part 1

    - by Steve Felts
    I’ve written a couple of articles on how to store data source security credentials using the Oracle wallet.  I plan to write a few articles on the various types of security available to WebLogic Server (WLS) data sources.  There are more options than you might think! There have been several enhancements in this area in WLS 10.3.6.  There are a couple of more enhancements planned for release WLS 12.1.2 that I will include here for completeness.  This isn’t intended as a teaser.  If you call your Oracle support person, you can get them now as minor patches to WLS 10.3.6.   The current security documentation is scattered in a few places, has a few incorrect statements, and is missing a few topics.  It also seems that the knowledge of how to apply some of these features isn’t written down.  The goal of these articles is to talk about WLS data source security in a unified way and to introduce some approaches to using the available features.  Introduction to WebLogic Data Source Security Options By default, you define a single database user and password for a data source.  You can store it in the data source descriptor or make use of the Oracle wallet.  This is a very simple and efficient approach to security.  All of the connections in the connection pool are owned by this user and there is no special processing when a connection is given out.  That is, it’s a homogeneous connection pool and any request can get any connection from a security perspective (there are other aspects like affinity).  Regardless of the end user of the application, all connections in the pool use the same security credentials to access the DBMS.   No additional information is needed when you get a connection because it’s all available from the data source descriptor (or wallet). java.sql.Connection conn =  mydatasource.getConnection(); Note: You can enter the password as a name-value pair in the Properties field (this not permitted for production environments) or you can enter it in the Password field of the data source descriptor. The value in the Password field overrides any password value defined in the Properties passed to the JDBC Driver when creating physical database connections. It is recommended that you use the Password attribute in place of the password property in the properties string because the Password value is encrypted in the configuration file (stored as the password-encrypted attribute in the jdbc-driver-params tag in the module file) and is hidden in the administration console.  The Properties and Password fields are located on the administration console Data Source creation wizard or Data Source Configuration tab. The JDBC API can also be used to programmatically specify a database user name and password as in the following.  java.sql.Connection conn = mydatasource.getConnection(“user”, “password”); According to the JDBC specification, it’s supposed to take a database user and associated password but different vendors implement this differently.  WLS, by default, treats this as an application server user and password.  The pair is authenticated to see if it’s a valid user and that user is used for WLS security permission checks.  By default, the user is then mapped to a database user and password using the data source credential mapper, so this API sort of follows the specification but database credentials are one-step removed from the application code.  More details and the rationale are described later. While the default approach is simple, it does mean that only one database user is doing all of the work.  You can’t figure out who actually did the update and you can’t restrict SQL operations by who is running the operation, at least at the database level.   Any type of per-user logic will need to be in the application code instead of having the database do it.  There are various WLS data source features that can be configured to provide some per-user information about the operations to the database. WebLogic Data Source Security Options This table describes the features available for WebLogic data sources to configure database security credentials and a brief description.  It also captures information about the compatibility of these features with one another. Feature Description Can be used with Can’t be used with User authentication (default) Default getConnection(user, password) behavior – validate the input and use the user/password in the descriptor. Set client identifier Proxy Session, Identity pooling, Use database credentials Use database credentials Instead of using the credential mapper, use the supplied user and password directly. Set client identifier, Proxy session, Identity pooling User authentication, Multi Data Source Set Client Identifier Set a client identifier property associated with the connection (Oracle and DB2 only). Everything Proxy Session Set a light-weight proxy user associated with the connection (Oracle-only). Set client identifier, Use database credentials Identity pooling, User authentication Identity pooling Heterogeneous pool of connections owned by specified users. Set client identifier, Use database credentials Proxy session, User authentication, Labeling, Multi-datasource, Active GridLink Note that all of these features are available with both XA and non-XA drivers. Currently, the Proxy Session and Use Database Credentials options are on the Oracle tab of the Data Source Configuration tab of the administration console (even though the Use Database Credentials feature is not just for Oracle databases – oops).  The rest of the features are on the Identity tab of the Data Source Configuration tab in the administration console (plan on seeing them all in one place in the future). The subsequent articles will describe these features in more detail.  Keep referring back to this table to see the big picture.

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  • Announcing StorageTek VSM 6

    - by uwes
    On 23rd of October Oracle announced the 6th generation StorageTek Virtual Storage Manager system (StorageTek VSM 6). StorageTek VSM 6 provides customers simple, flexible and mainframe class reliability all while reducing a customer’s total cost of ownership: Simple – Efficiently manages data and storage resources according to customer-defined rules, while streamlining overall tape operations Flexible – Engineered with flexibility in mind, can be deployed to meet each enterprise’s unique business requirements  Reliable – Reduces a customer’s exposure by providing superior data protection, end-to-end high availability architecture and closed loop data integrity checking Low Total Cost of Ownership and Investment Protection – Low asset acquisition cost, high-density data center footprint and physical tape energy efficiency keeps customers storage spending within budget For More Information Go To: Oracle.com Tape PageOracle Technology Network Tape Page

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  • VS2003 : c# case switch statement...

    - by dotnet-practitioner
    For ScoreOption, I expect to get the following input "A", "B", and T_(state) for example T_NY so.. how can I write case switch statement for third option T_(state) switch(ScoreOption.ToUpper().Trim()) { case "A": .... break; case "B": .... break; case T_???? .... break; } I might as well write if-else statement??

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  • PHP Coding styles return; in switch/case

    - by ArneRie
    Hi , we're trying to implement new coding style guidelines for our team, the php codesniffer is printing an warning on switch case statements when no "break" is found like: switch ($foo) { case 1: return 1; case 2: return 2; default: return 3; } is there any good reason to use : switch ($foo) { case 1: return 1; break; } ?? the break is never reached ?

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  • c# switch statement - variable "case"?

    - by dotnet-practitioner
    For ScoreOption, I expect to get the following input "A", "B", and T_(state) for example T_NY so.. how can I write case switch statement for third option T_(state) switch(ScoreOption.ToUpper().Trim()) { case "A": .... break; case "B": .... break; case T_???? .... break; } I might as well write if-else statement??

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  • Magento customer webservice / api

    - by Nick Dima
    Hi guys, I need some sort of way to handle Magento's customer login, customer account creation and order checkout via some kind of webservice to be used for Flash, preferably XML. As far as I know the Magento API doesn't have these features. I found the Mammoth Webservices extension but it seems that the project is inactive judging from heir site. Any thoughts? Thanks!

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  • restrict customer lookup to contacts bug

    - by Amr H. Abdel Majeed
    I'm using microsoft dynamics crm 4 I inserted the following line to restrict a customer lookup to contacts only (no accounts): crmForm.all.customerid.setAttribute("lookuptypes", "2"); It does restrict the lookup to contacts only, but there is a strange bug: When i select any customer, the icon next to him becomes the account icon, not the contact icon (folder instead of card) Any solutions to this ?

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  • Oracle : Identifying duplicates in a table without index

    - by user288031
    When I try to create a unique index on a large table, I get a unique contraint error. The unique index in this case is a composite key of 4 columns. Is there an efficient way to identify the duplicates other than : select col1, col2, col3, col4, count() from Table1 group by col1, col2, col3, col4 having count() 1 The explain plan above shows full table scan with extremely high cost, and just want to find if there is another way. Thanks !

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  • Oracle query to select rows with unique code

    - by Jasim
    I have a table like this C1 C2 C3 Code 1 2 3 33 1 2 3 34 2 4 1 14 1 2 3 14 i want to select only those record whose code is appearing only in single row. ie, in this case rows with code 33 and 34.. as they appear only once in this table. How can i write a query for that

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  • PHP ingore case sensitivity when comparing array values

    - by dan.codes
    I have to modify some code in a application I am working on that is using the array_diff($array1,$array2) method. The problem I am having is it is case sensitive and I need to have it return the correct value if the array values match even if the case is different. I don't want to change the case to lowercase because I need the value returned to keep its case. I'm a little confused as the best method to do this.

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  • Cygwin environment variable case

    - by Michael
    For some reason on one pc, when variable names are going from batch file to Cygwin environment, they are capitalizing. On other the case stay intact. @set aa=bb %BASH% --login -c "set" so the output in one case will show AA=bb in other case aa=bb How to control the case of the exported variables?

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  • Oracle select query

    - by Jasim
    I have a table like this C1 C2 C3 Code 1 2 3 33 1 2 3 34 2 4 1 14 1 2 3 14 i want to select only those record whose code is appearing only in single row. ie, in this case rows with code 33 and 34.. as they appear only once in this table. How can i write a query for that

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  • Remove a character from a given position on Oracle

    - by alex
    Is there anyway to remove a character from a given position? Let's say my word is: PANCAKES And I want to remove the 2nd letter (in this case, 'A'), so i want PNCAKES as my return. Translate doesnt work for this. Replace doesnt work for this. Regex is damn complicated... Ideas?

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  • How to query Oracle from SQL Server ?

    - by Albert Widjaja
    Hi Everyone, I'm having difficulties in creating a connection from my SQL Server 2008 Enterprise SP2 x64 into the Oracle database 10g even though I have already install the Oracle Client 11g R2 ? I've followed this article from steps URL: http://www.ideaexcursion.com/2009/01/05/connecting-to-oracle-from-sql-server/ plus added: TNS_ADMIN into the Server variables which point into: C:\Oracle\product\11.2.0\client_1\network\admin what is working now: TNSNAMES.ORA has been copied successfully from the other Developer wworkstation i can TNSPING into the DB instance i can connect to the database using SQLplus and perform any SQL commands i can create the DSN ONLY when using "[b]C:\Windows\SysWOW64\odbcad32.exe[/b]" the normal odbcad32 doesn't show my DSN that I have just created ? the DSN created from the above works fine from the test connection. my goal: To be able to select the Oracle connection in the Linked server object but still no effect after I restart the server. (Windows Server 2008 Enterprise 64 bit SP2). Any idea please in resolving this problem would be greatly appreciated. Thanks.

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  • Immer up to date! Die Newsletter und Magazine von Oracle

    - by A&C Redaktion
    Man muss nicht alles wissen, aber man muss wissen, wo alles steht! Deswegen wollen wir Ihnen heute einen kleinen Überblick über die Newsletter und Publikationen von Oracle geben. Da wären zum einen die regelmäßig erscheinenden Magazine: Das Oracle Magazine in englischer Sprache kommt alle zwei Monate heraus. Schwerpunktthemen der letzten Ausgaben waren beispielsweise Apps für Oracle Exadata und der Dauerbrenner IT Security. Das Magazin ist komplett online abrufbar und kann auch abonniert werden. Beim Profit Magazine, ebenfalls englischsprachig, macht der Untertitel bereits deutlich, worum es geht: „Technology Powered. Business Driven“ - die Schnittstelle zwischen Technik und Unternehmergeist also. Gerade für aufstrebende Partner sind hier wertvolle Informationen aufbereitet, die Ihr Business voranbringen. Auch das Java Magazine trägt sein Thema bereits im Titel. Es erscheint zweimonatlich, nur in digitaler Form und auf Englisch. Hier geht’s zur Subscription. Neben dem Oracle Partner Blog, den Sie ja kennen, gibt es einen mehrsprachigen Blog mit EMEA-Partner News für den unternehmerischen Blick nach Europa. Wer Interesse an zielgerichteten Fachinformationen hat, dem bietet sich noch eine weitere Möglichkeit: Über Ihren Oracle.com User-Account können Partner sich je nach Interesse informative Newsletter zu allen Themen zusammenstellen. So können Sie ganz individuell bestimmen, ob und in welcher Frequenz Sie Info-Mails von Oracle erhalten möchte. Auch die deutschsprachigen Veranstaltungs-Infos werden hierüber gesteuert.

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