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• The battery indicator in Unity panel not showing up

  - by user61415

  I installed Ubuntu 12.04 with Wubi. Well after being completely dazzled with the amount of free content in the Software Centre, I decided to go deeper and start messing with settings. Well after changing the screen brightness the highest level I noticed that there wasn't an indicator for how much battery was left in my laptop. I looked up online on got 2 suggestions on how to fix: Right click on the Unity panel and add an indicator Set it to show in the power settings menu. Well I did both when I right click at the top menu nothing comes up and setting it to show does nothing either. Then I tried installing something in the Software Centre. I got something but when I activated it it said I had 0% power left even though I was charging and at %100 according the Light in the front of my laptop. So now I'm thinking that it doesn't even recognise my computer as a laptop which is weird because in the display settings it says my screen size is set to laptop. How can I install it? I don't know what version it is other then Ubuntu 12.04 and no matter what the icon does not appear with the

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• Scripting language for filling out web form

  - by ityler22

  I have a job as an intern at a technology company, I was given the unfortunate job of performing some data entry into our web management system. The information entered into the web form is stored in a MySQL DB. Upon receiving the data I realized I would have to submit this online form about 1000 different times all consisting of about 10 different text fields / check boxes per form. (So in other words, would be completely mind numbing and be a ridiculous waste of time and resources, or so I thought...) Having used databases a good bit prior to this, my immediate reaction was to just write a short MySQL script to bulk import all of the data, especially since it was already presented to me in an excel spreadsheet ready to go. Thought it may have been some sort of a test since it seemed too obvious. I wrote the script which consisted of about 10 lines of code but was then informed I couldn't be trusted with MySQL Admin privileges to run said script. So my next thought would be to write a script to just enter the information through the web form (Which will take ten times longer but it's what I have to) Being unfamiliar with scripting of this nature (seems like I would need something similar to a bot, but the good kind) I was unsure of how to proceed to do this. Is there a preferred language to use to enter the data i have into the web form I do have access to? I'm not particularly looking for this to be done for me by any means just a nice point in the right direction as far as what scripting language to use and how to pair that with the data I have that needs to be entered. Thanks for the help/ valuable input! EDIT: Is there a way to perform this using perl without having access to place any files on the server? Would I be able to run some Javascript loops to pull the data out of .csv or just a .txt format with line delimiters and insert it into the web form?

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• Which Ubuntu linux kernel tree matches my installed kernel?

  - by Rmano

  Answering a recent question, and before that, trying to see if a patch which is fundamental for my machine had been included in a kernel release, I have found the following problem: How can I match the kernel version I have for my kernel, which is [:~] % uname -a Linux samsung-romano 3.13.0-29-generic #53-Ubuntu SMP Wed Jun 4 21:00:20 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux with the exact kernel source, which I suppose should be stored in http://kernel.ubuntu.com/git?p=ubuntu/linux.git;a=summary? In that page there are quite a lot of tags, for example: But none of them correspond to 3.13.0-29 which is my running kernel right now. The mapping should be in https://wiki.ubuntu.com/Kernel/Dev/ExtendedStable, where it is said that the 3.13 Ubuntu kernel is based on 3.13.11 --- I think. But from there to finding the tree I have installed is not straightforward. Notice: I know I can install the kernel source corresponding with my installed kernel. But I do not want to install them; I would like ti have a pointer to the git tree to be able to browse it online (and check for commits, patches, etc.). The best options seems to go to linux3.13-y.review or linux3.13-y.queue, but I am unable to find where this tree are marked for the release - if I understand well the policy, in -review the patches are accumulated for testing, and in -queue accumulated for the next minor release/update --- but I am unable to find the exact release tree. I mean, a tag equivalent to 3.13.0-29 was cut here.

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• In MMO game, how to handle user characters, who are offline?

  - by Deele

  In my medieval MMO game, players have their own character, that represents themselves inside game. Like a King. Players could have cities and armies, but King acts as main driving force. Then it comes to player, going offline/vacation/disconnect. How to deal with "offline King", to keep some sort of reality in game, without ruining everything for player. I have never liked unrealistic stuff in games, like appearing/dissapearing from thin air, like in WoW or other MMO RPG's, when it comes to connect/disconnect, like in Matrix movie, when you are disconnected, your "avatar" inside the system just vaninshes. Ok, if player char stays where it was left, other players who are online could kick his ass like offline player char was frozen? I see only one solution - give player char, while offline, some sort of AI, that controls char. Is there any other solutions? May be, some sort of legend/story, could make users only as inner-voice, leaving King just passively controlled by user, or other stuff... Please, help! I hope you understand my question.

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• Good books or tutorials on building projects without an IDE?

  - by CodexArcanum

  While I'm certainly under no illusions that building software without an IDE is possible, I don't actually know much about doing it well. I've been using graphical tools like Visual Studio or Code::Blocks so long that I'm pretty well lost without them. And that really stinks when I want to change environments or languages. I couldn't really do anything in D until someone made a Visual Studio plugin, and now that I'm trying to do more development on Mac, I can't use D again because the XCode plugins don't work. I'm sick of being lost when I see a .make file and having no idea what I'm supposed to do with a folder full of source files. People can't be compiling them one by one using the console and then linking them one by one. You'd spend more time typing file names than code. So what are the automation and productivity tools of the non-IDE user? How do you manage a project when you're writing all the code in emacs or vim or nano or whatever? I would love it if there was a book or a guide online that spells some of this out.

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• Tools for game script / storyboard

  - by Pietro Polsinelli

  I am searching for a tool that will help in writing a game script. By "script" I mean the text core of a storyboard - without the drawing drafts, which may or may not be there (yet). What I'm thinking of will let write a piece of text of the script, define a simplified workflow from that step, and then define the text of next steps, and so on. Searching online, I found Inform http://inform7.com/ ("A Design System for Interactive Fiction Based on Natural Language") which in theory is exactly what I am searching for, but trying to use it it has this model of a space (a dungeon, a library) where you are picking up objects and exploring them. In my case I am designing more a Sims like game, the flow is entirely different. Considering non specific software, mind mapping tools miss the linearity of the process. What I am writing is a directed graph - simply a work-flow, but the way I want to design it is more text based than work-flow based. SO what I'm doing now is using a text editor, which I'll transform directly in code. Any suggestions?

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• apt-get update stuck on "Waiting for Headers"

  - by crasic

  I'm setting up a Maverick server on a spare PC. The install completes fine and the system boots up into the shell. However, when I try to do a apt-get update , apt hangs on almost every entry with the message 99% [Waiting for headers] sometimes a message of 96 b/s appears on the far right. The actual percent that it claims also varies. Searching around online gave a potential solution by using the option Acquire::http::Pipeline-Depth="0" this somewhat alleviates the problem, i.e. it stalls on every other entry with the same message as above. If you wait it out (the whole update took about 4 hours), the update still fails as a good portion of the hits show a "unable to connect" or similar message, despite the fact that I can ping the server from the pc just fine. The problem is also unrelated to the mirror used since I've tried about a dozen mirrors with no success, I've even tried commenting out everything but the main entry in sources.list and it still refuses to update. The network connection is fine since I can ping and wget (apt won't let me install lynx until I run a successful update) just fine. I've also reinstalled the distro with no luck. The only thing weird about the setup is that the PC is connecting to the internet through my windows laptop with ICS configured properly, but as I've said before, the network connection is fine.

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• Easy to use JSON Web Service Hosts?

  - by Serguei Fedorov

  I saw this being used by someone in a college class once and cannot find anything that is analogous to it. I am not sure if this is the right place to ask about something like this, but hopefully I can get some direction. I want to write an app which uses web services that can obtain and push data back to the client apps. Right now I am gathering up the design and documentation of this app. Not having to code the web service myself would reduce development time by a lot; instead using an easy to setup web service that will be easy to setup and manage. Either XML based on JSON based is totally fine; though I would prefer JSON for its reduced overhead. Like I said I have seen this demonstrated before; you define the data structure to be stored and how it is treated. I cannot find the person who demonstrated this; hopefully maybe someone can suggest something? The service he used was free with a limited amount of requests allowed. EDIT: He was using an online service to do this not a script which is installed onto an existing web hosting account. Thank you!

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• ArchBeat Link-o-Rama for October 23, 2013

  - by OTN ArchBeat

  Virtual Dev Day: Oracle ADF Development - Web, Mobile, and Beyond This free virtual event includes technical sessions that range from introductory to deep dive, covering Oracle ADF and Oracle ADF Mobile. Multiple tracks cover every interest and every level and include live online Q&A for answers to your technical questions. Register now! Americas: Tuesday, November 19, 9am-1pm PT / 12pm-4pm ET / 1pm-5pm BRT APAC: Thursday, November 21, 10am–1:30pm IST (India) / 12:30pm–4pm SGT (Singapore) / 3:30pm–7pm AESDT EMEA: Tuesday, November 26, 9am-1pm GMT / 1pm-5pm GST/ 2:30pm-6:30pm IST A Roadmap for SOA Development and Delivery | Mark Nelson Do you know the way to S-O-A? Mark Nelson does. His latest blog post, part of an ongoing series, will help to keep you from getting lost along the way. Updated ODI Statement of Direction | Robert Schweighardt Heads up Oracle Data Integrator fans! A new product statement of direction document is available, offering "an overview of the strategic product plans for Oracle’s data integration products for bulk data movement and transformation, specifically Oracle Data Integrator (ODI) and Oracle Warehouse Builder (OWB)." Java-Powered Robot Named NAO Wows Crowds | Tori Wieldt Java community manager Tori Wieldt interviews a robot and human. Nordic OTN Tour 2013 | Lonneke Dikmans Oracle ACE Director Lonneke Dikmans checks in from the Stockholm leg of the Nordic OTN Tour for 2013, sponsored by the Danish Oracle User Group and featuring fellow ACE Directors Tim Hall and Sten Vesterli, plus local speakers at various stops. Lonneke's post include the slides from three of the presentations. Thought for the Day "Some people approach every problem with an open mouth." — Adlai E. Stevenson23rd Vice President of the United States (October 23, 1835 – June 14, 1914) Source: brainyquote.com

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• "Unable to install GRUB in /dev/sda" when installing GRUB

  - by vicban3d

  I recently bought a shiny new Lenovo Yoga 2 Pro and I want to dual boot it with Ubuntu for studying purposes. Its built-in OS is Windows 8.1 and it has a 256GB SSD. I've made a separate 90GB partition just for Ubuntu and a live USB to install it. The first time everything seemed to work great, I solved the wifi issued by blacklisting ideapad_laptop, the installation went flawlessly and Ubuntu worked fine. When I got up the next morning and turned on my laptop it booted into Windows right away without ever showing the GRUB menu. So I tried to reset, and checked my partitions with the Disk Manager and everything looked fine. Since I couldn't find a solution online I went ahead and formatted the partition to try and install again. This time and every time since, the installation was aborted and I got a fatal error saying: Unable to install GRUB in /dev/sda Executing `grub-install /dev/sda` failed. This is a fatal error. Can anyone please suggest a solution to this problem? If any further information is needed I would be happy to provide it. Thanks. When installing I get the following in details: ubuntu kernel: [ 1946.372741] FAT-fs (sda2): error, fat_get_cluster: invalid cluster chain (i_pos 0). ubuntu grub-installer: error: Running 'grub-install --force failed.

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• Opengl + SDL linking error

  - by me2loveit2

  I am trying to load an image as a texture with opengl using c++ in visual studio 2010. I researched a couple hours online and found the SDL library, then I implemented a simple example and got some linking error I can not seem to figure out. The error log is here: 1Build started 10/20/2012 12:09:17 AM. 1InitializeBuildStatus: 1 Touching "Debug\texture mapping test.unsuccessfulbuild". 1ClCompile: 1 All outputs are up-to-date. 1 texture mapping test.cpp 1ManifestResourceCompile: 1 All outputs are up-to-date. 1texture mapping test.obj : error LNK2019: unresolved external symbol _IMG_Load referenced in function "void __cdecl display(void)" (?display@@YAXXZ) 1MSVCRTD.lib(crtexe.obj) : error LNK2019: unresolved external symbol main referenced in function __tmainCRTStartup 1C:\Users\Me\Documents\Visual Studio 2010\Projects\Programming projects\texture mapping test\Debug\texture mapping test.exe : fatal error LNK1120: 2 unresolved externals 1 1Build FAILED. 1 1Time Elapsed 00:00:02.45 ========== Build: 0 succeeded, 1 failed, 0 up-to-date, 0 skipped ========== Can someone please help me!! I am at a desperate point right now. I downloaded the SDL, and copied all the .h file into: C:\Program Files (x86)\Microsoft SDKs\Windows\v7.0A\Include I added the .lib (x86) files into://as a not i tried the (x64) file too but got the exact same error C:\Program Files (x86)\Microsoft SDKs\Windows\v7.0A\Lib and the .dll(x86) into: C:\Windows\System32 For implementing textures, I used the simple sample code from: http://www.sdltutorials.com/sdl-tip-sdl-surface-to-opengl-texture Please let me know if you can see me doing something wrong, or know how I can fix this!! Thanks Phil

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• How to identify process that's sending error messages to terminal?

  - by kjo

  The following error message occasionally appears in my terminal: Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory ...which is pretty annoying. I have searched online for solutions to this error, without success. Is there any way to at least identify the process responsible for sending these error messages to my terminal? EDIT: Let me clarify that, as far as I can tell, these error messages appear "out of the blue". In fact, they appear asynchronously with respect to my interactions with the terminal (more often than not see them for the first time when I return to a terminal window that has been unattended for some time). I'm sure there's a definite, deterministic cause for these messages, but it is not one that I can readily identify. In short, I have not noticed any pattern or regularity to their occurrence. In particular, in my case their occurrence has nothing to do with running mplayer, or any other video playback program. (Please my earlier post about it here.) For one thing, the machine in question is a work machine, and I rarely watch any videos with it. In the very few instances in which I've watched a video on this machine I've used VLC, not mplayer, and these errors never appeared in these rare occasions that I used VLC.

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• Air Canada Will No Longer Be My Airline

  - by D'Arcy Lussier

  If the constant labour disputes at Air Canada (the most recent being a week ago where pilots were locked out and mechanics and bag handlers were poised to strike) weren’t enough to make me reconsider moving all my flights to West Jet, this latest twist definitely will. CBC reported that Aveos, a privately held company that has the contract to provide maintenance for Air Canada, had suddenly and without notice shut its doors (read the story here) There’s something missing from the stories currently online though. Months ago, Air Canada gave their Winnipeg based maintenance staff an ultimatum – stay with Air Canada but be forced to relocate to a different city, or switch from Air Canada to Aveos and stay in Winnipeg. So all of those staff that Air Canada pushed into Aveos just so they could stay in Winnipeg are now out of a job with huge uncertainty around their future. Labour disputes that rise up continually and hamper personal travel and business, questionable timing of business decisions and the resulting impact on individuals…there’s too much drama in that company for me to rely on it for my travel needs. WestJet it is moving forward until Air Canada gets their act together – which probably means its WestJet for the foreseeable future. D

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• How to adjust the appearance of the Unity in 12.10?

  - by piedro

  Now I updated to 12.10 and would like to adjust the desktop, well unity, appearance. I know there is the theme setting, but I cannot adjust the symbol theme or windows decoration with the systemsettings. I used to use the tool "unsettings" but it doesn't work with 12.10 anymore. Ubuntu Tweak used to be an option but at this point many features are broken and a lot of settings seem to mess up my system or they don't change anything at all (I understand that there has been a design settings change - gsettings, dconf, something ...) myunity has some options to change stuff but I couldn't find it for 12.10 ... not to forget "gnome-tweak-tool" which seems to work for most settings but not for all, e.g. it doesn't change the mouse cursor and the windows decorations do not show some decorations I'd like to use and I am also afraid of messing things up because it is supposed to be used in gnomeshell ... actually as I found out right now it really messes things up: fonts get inverted, suddenly high contrast accessibility setings are used in some windows, nautilus has white fonts on white background and even the login manager is a mess now ... So: How can I adjust the theme, symbol, decorations, fonts for the normal user and for the desktop and for the applications including the applications started as sudo user? I should mention that I upgraded from 12.04 and that some applications like synaptic completely ignore any settings ... sadly it is a mess, there was a time when gnome theming was really well done and very adjustable, I wonder what happened ... Just now I read that further development of Ubuntu Tweak has been stopped. The developer announced that he won't go any further with the software and the online services ... That is sad and destroys my hope for easy appearance editing just by waiting ... has been such a nice tool for 12.04 ... r.i.p.

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• Don't miss Virtual Developer Day - All about ADF next week

  - by Shay Shmeltzer

  In case you haven't heard we are holding a free online virtual developer day next week - July 10th that you should attend - even if you think you already know ADF. First the registration link - http://bit.ly/fusiondev. While one of the tracks is aimed at developer who are relatively new to ADF - and cover ADF Faces, ADF Controller and a comparison of productivity with Forms and other tools - the two other tracks have great content on some topics that you might not be familiar with even if you already work with ADF. This include sessions about the upcoming ADF Mobile, The new ADF support in Eclipse and information about Application Life Cycle Management with ADF and JDeveloper. As well as sessions that will open your mind to the areas where ADF integrates with other Fusion Middleware Solutions such as ADF integration with BI, WebCenter and SOA. Most of the sessions are quite heavy on demos and you'll get a chance to interact with the presenters and ask questions during the live event. You should register even if you can't attend the live event - this way you'll get an email pointing you to the recorded sessions for on demand viewing. See you next week.

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• Dell Upgrade to 12.04 LTS No wifi, graphic card driver and bluetooth Problem?

  - by Mattlinux1

  (Dell inspiron m5040 Upgrade to 12.04 LTS from 11.10 wifi wont work and has two bluetooth icons?) Old title of post! No Wifi/Bluetooth Problem. "Both Fixed", see below comments for bluetooth fix and see bottom answer for wifi fix. My online upgrade of 12.04 LTS, was installed to my laptop the Dell inspiron m5040, when it was done i found that my wifi did not even get picked up anymore and i now have two bluetooth icons at the top?? So what i have been doing for now is at the boot screen. I hit the use previous linux version, this works fine but also has the two bluetooth at the top. Is very thankful for any answers for this fix, Thank You. Ok bluetooth problem solved by – fossfreedom answer by deleting the other bluetooth program running in software center. Now the other problem is Wifi: just have to restart system as it works in previous linux version boot opt, but on the first boot screen opt run ubuntu it will not pick up wifi drivers. Broadcom 802.11 Linux STA wireless driverfor use with Broadcom's BCM4311-, BCM4312-, BCM4313-, BCM4321-,BCM4322-, BCM43224-, and BCM43225-, BCM43227- and BCM43228-basedhardware. And 3D-accelerated proprietary graphics driver for ATI cards. This driver is required to fully utilise the 3D potential of some ATI graphics cards, as well as provide 2D acceleration of newer cards. will not instill is there anyway for me to make a copy of the drivers via usb HDD and then put them on new upgraded version.

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• XboxMP Helps You Find Multiplayer Games for the Xbox

  - by Jason Fitzpatrick

  Searching for the perfect versus or cooperative Xbox multiplayer game can be challenging–the game publisher says it plays four but what exactly does that mean? XboxMP catalogs games with detailed breakdowns of what the multiplayer experience actually entails. You can search first generation Xbox games, Xbox 360 games, and Xbox Live Arcade games with a variety of detailed criteria including the number of players it supports for local, system link, and online play (it may be a deal breaker, for example, that the only way to play the game with 4 players is to have two Xboxes or an Xbox live account). In addition to the multiplayer game data each game listing also includes addition information about the general game play including peripheral support and other features. Hit up the link below to check it out and, for more help finding multiplayer cooperative games, make sure to check out previously reviewed Co-Optimus. XBoxMP What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives? How To Log Into The Desktop, Add a Start Menu, and Disable Hot Corners in Windows 8 HTG Explains: Why You Shouldn’t Use a Task Killer On Android

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• License validation and calling home

  - by VitalyB

  I am developing an application that, when bought, can be activated using a license. Currently I am doing offline validation which is a bit troubling to me. I am aware there is nothing to do against cracks (i.e modified binaries), however, I am thinking to trying to discourage license-key pirating. Here is my current plan: When the user activates the software and after offline validation is successful, it tries to call home and validate the license. If home approves of the license or if home is unreachable, or if the user is offline, the license gets approved. If home is reached and tells the license is invalid, validation fails. Licensed application calls home the same way every time during startup (in background). If license is revoked (i.e pirated license or generated via keygen), the license get deactivated. This should help with piracy of licenses - An invalid license will be disabled and a valid license that was pirated can be revoked (and its legal owner supplied with new license). Pirate-users will be forced to use cracked version which are usually version specific and harder to reach. While it generally sounds good to me, I have some concerns: Users tend to not like home-calling and online validation. Would that kind of validation bother you? Even though in case of offline/failure the application stays licensed? It is clear that the whole scheme can be thwarted by going offline/firewall/etc. I think that the bother to do one of these is great enough to discourage casual license sharing, but I am not sure. As it goes in general with licensing and DRM variations, I am not sure the time I spend on that kind of protection isn't better spent by improving my product. I'd appreciate your input and thoughts. Thanks!

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• Partner Webcast - Oracle Taleo Cloud Service - 12 Dec 2012

  - by Thanos

  Talent Intelligence is the insight companies need to unlock the power of their most critical asset – their people. CEOs are charged with driving growth, and the one ingredient to growth that’s common across all industries and regions - both in good economic times and in bad – is people. In every economic environment, Talent Intelligence is a company’s biggest lever for driving growth, innovation and customer success. Oracle Taleo Cloud Service provides a comprehensive suite of SaaS products that help companies manage their investment in people by improving their Talent Intelligence. The Oracle Taleo Cloud Service enables enterprises and midsize businesses to recruit top talent, align that talent to key goals, manage performance, develop and compensate top performers, and turn today's best performers into tomorrow's leaders. Join us to find out more about the industry's broadest cloud-based talent management platform. Agenda: Oracle HCM Footprint Taleo value proposition Taleo quick tour Why invest in Taleo resources Demonstrating Taleo Q&A REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24 hours prior to start time may not receive confirmation to attend. Duration: 1 hour For any questions please contact us at [email protected]. Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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• Oracle Tutor - Is Anyone Reading Your Documentation?

  - by mary.keane

  If you are responsible for documenting your business practices, wouldn't it be nice to know if anyone is using the documentation? If the employees find it useful? You might want to consider surveying the users of the documentation on a regular basis. There are a number of free survey tools online (search for "free survey tools"), and you can have a survey ready in a matter of minutes. It's as simple as gathering a list of questions and a list of email addresses. For the questions, here are some suggestions. How often do you access the policy and procedure site? How useful is the site? How easy is it to navigate the site? How often are your questions answered on the site? What suggestions do you have to make the site more useful? You may want to consider just asking a few questions each month so that employees can complete the survey in less than 5 minutes (you'll get more responses). Make sure you have several comment boxes in the survey so that the employees can give suggestions. As the users of your documentation, the employees may have some terrific ideas that will enhance the usability of your policy and procedure site. It would be great to hear your suggestions for how to survey the users of your documentation. Mary R. Keane Senior Development Manager, Oracle BPM and Tutor

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• Why is purchasing Microsoft licences such a daunting task? [closed]

  - by John Nevermore

  I've spent 2 frustrating days jumping through hoops and browsing through different local e-shops for VS (Visual Studio) 2010 Pro. And WHS (Windows Home Server) FPP 2011 licenses. I found jack .. - or to be more precise, the closest I found in my country was WHS OEM 2011 licenses after multiple emails sent to individuals found on Microsoft partners page. Question being, why is it so difficult to get your hands on Microsoft licenses as an individual? Sure, you can get the latest end user operating systems from most shops, but when it comes to development tools or server software you are left dry. And companies that do sell licenses most of the time don't even put up pricing or a self service environment for buying the licenses, you need to have an hawk's eye for that shiny little Microsoft partner logo and spam through bunch of emails not knowing, if you can count on them to get the license or not. Sure, i could whip out my credit card and buy the VS 2010 license on the online Microsoft Shop. Well whippideegoddamndoo, they sell that, but they don't sell WHS 11 licenses. Why does a company make it so hard to buy their products? Let's not even talk about the licensing itself being a pain.

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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• Have You Checked Our BI Publisher Channel at Youtube ?

  - by kanichiro.nishida

  These days, more and more people watching video online rather than reading. Steve Jobs once said people don’t read anymore. Well, I love books and still read a lot either on books, magazine, iPad, MacbookPro, or whatever the medium shows me letters! But I have to admit, sometimes it’s much easier to understand especially something like How-To by just watching video clips than reading it. And this is why we started our BI Publisher Channel at Youtube last summer. Since then we have uploaded over 10 video clips so far and and now we’re gearing up to add more and more clips. Now, we’re in a middle of finishing up our work for the next 11G 1st patchset release, which should be coming soon and will have a lot of great new features that I can’t wait to talk to you guys about. And of course we’re preparing introduction and How-Top clips. So please subscribe the BI Publisher channel now if you haven’t done yet and stay tuned for the new clips! http://www.youtube.com/user/bipublisher Also, we’d love to hear your comments for each clip, so please don’t forget leaving your comments there after you watch!

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• DevWeek & SQL Social @ London

  - by Davide Mauri

  Yesterday I had my “SQL Server best practices for developers” session at DevWeek and I really enjoyed it a lot. For all those who asked, I’ll put slides and demos online as soon as possible. I’ve just waiting to know where I can put it (on my website or somewhere else), so it should be just a matter of some days. If you attended my session and would like to rate it, please use SpeakerRate here: http://speakerrate.com/talks/2857-sql-server-best-practices-for-developers I also have to thank Simon Sabin for the very nice event he organized for SQLSocial http://sqlblogcasts.com/blogs/simons/archive/2010/02/16/SQLSocial-presents-Itzik-Ben-gan--Greg-Low-and-Davide-Mauri.aspx A lot of people attended and we really had interesting discussions. And it was my first time doing a session at a pub, and I must say it's *really* funny and enjoyable, expecially when you have free beer :-) Now back to Italy to the “usual” work! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Writing Java in Java

  - by Skeith

  I have been using Java for several months at work now and am becoming mildly competent in it. The problem I think I am having is that I program C++ in Java . By that I mean I have always used C++ and am treating Java as a simple syntax change instead of appreciate if for its own language. For instance a static variable in C++ is the same as a normal variable in Java as Java is all classes so they maintain there values between function calls. Little things like this are tripping me up constantly as I am self taught. What I want is to invest the time to become a good java programmer not just a C++ programmer that can write in Java. The problem is I do not know how to do this. I have tried reading the Java doc pages but I find them very clinical and hard to understand. So what I am looking for is recommendations on how I can learn to think in Java. Books that teach Java concepts not Java syntax, online tutorials that I can work through that give it a context, established Java traditions/best practices and any other thing that you could recommend.

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