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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

    - by ultan o'broin
    Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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  • Implement Tree/Details With Taskflow Regions Using EJB

    - by Deepak Siddappa
    This article describes on Display Tree/Details using taskflow regions.Use Case DescriptionLet us take scenario where we need to display Tree/Details, left region contains category hierarchy with items listed in a tree structure (ex:- Region-Countries-Locations-Departments in tree format) and right region contains the Employees list.In detail, Here User may drills down through categories using a tree until Employees are listed. Clicking the tree node name displays Employee list in the adjacent pane related to particular tree node. Implementation StepsThe script for creating the tables and inserting the data required for this application CreateSchema.sql Lets create a Java EE Web Application with Entities based on Regions, Countries, Locations, Departments and Employees table. Create a Stateless Session Bean and data control for the Stateless Session Bean. Add the below code to the session bean and expose the method in local/remote interface and generate a data control for that.Note:- Here in the below code "em" is a EntityManager. public List<Employees> empFilteredByTreeNode(String treeNodeType, String paramValue) { String queryString = null; try { if (treeNodeType == "null") { queryString = "select * from Employees emp ORDER BY emp.employee_id ASC"; } else if (Pattern.matches("[a-zA-Z]+[_]+[a-zA-Z]+[_]+[[0-9]+]+", treeNodeType)) { queryString = "select * from employees emp INNER JOIN departments dept\n" + "ON emp.department_id = dept.department_id JOIN locations loc\n" + "ON dept.location_id = loc.location_id JOIN countries cont\n" + "ON loc.country_id = cont.country_id JOIN regions reg\n" + "ON cont.region_id = reg.region_id and reg.region_name = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.contains("regionsFindAll_bc_countriesList_1")) { queryString = "select * from employees emp INNER JOIN departments dept \n" + "ON emp.department_id = dept.department_id JOIN locations loc \n" + "ON dept.location_id = loc.location_id JOIN countries cont \n" + "ON loc.country_id = cont.country_id and cont.country_name = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.contains("regionsFindAll_bc_locationsList_1")) { queryString = "select * from employees emp INNER JOIN departments dept ON emp.department_id = dept.department_id JOIN locations loc ON dept.location_id = loc.location_id and loc.city = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.trim().contains("regionsFindAll_bc_departmentsList_1")) { queryString = "select * from Employees emp INNER JOIN Departments dept ON emp.DEPARTMENT_ID = dept.DEPARTMENT_ID and dept.DEPARTMENT_NAME = '" + paramValue + "'"; } } catch (NullPointerException e) { System.out.println(e.getMessage()); } return em.createNativeQuery(queryString, Employees.class).getResultList(); } In the ViewController project, create two ADF taskflow with page Fragments and name them as FirstTaskflow and SecondTaskflow respectively. Open FirstTaskflow,from component palette drop view(Page Fragment) name it as TreeList.jsff. Open SeconfTaskflow, from component palette drop view(Page Fragment) name it as EmpList.jsff and create two paramters in its overview parameters tab as shown in below image. Open TreeList.jsff , from data control palette drop regionsFindAll->Tree as ADF Tree. In Edit Tree Binding dialog, for Tree Level Rules select the display attributes as follows:-model.Regions - regionNamemodel.Countries - countryNamemodel.Locations - citymodel.Departments - departmentName In structure panel, click on af:Tree - t1 and select selectionListener with edit property. Create a "TreeBean" managed bean with scope as "session" as shown in below Image. Create new method as getTreeNodeSelectedValue and click ok. Open TreeBean managed bean and add the below code: private String treeNodeType; private String paramValue; public void getTreeNodeSelectedValue(SelectionEvent selectionEvent) { RichTree tree = (RichTree)selectionEvent.getSource(); RowKeySet addedSet = selectionEvent.getAddedSet(); Iterator i = addedSet.iterator(); TreeModel model = (TreeModel)tree.getValue(); model.setRowKey(i.next()); JUCtrlHierNodeBinding node = (JUCtrlHierNodeBinding)tree.getRowData(); //oracle.jbo.Row Row rw = node.getRow(); Object selectedTreeNode = node.getAttribute(0); Object treeListType = node.getBindings(); String treeNodeType = treeListType.toString(); this.setParamValue(selectedTreeNode.toString()); this.setTreeNodeType(treeNodeType); } public void setTreeNodeType(String treeNodeType) { this.treeNodeType = treeNodeType; } public String getTreeNodeType() { return treeNodeType; } public void setParamValue(String paramValue) { this.paramValue = paramValue; } public String getParamValue() { return paramValue; }<br /> Open EmpList.jsff , from data control palette drop empFilteredByTreeNode->Employees->Table as ADF Read-only Table. After selecting the  Employees result set, in Edit Action Binding dialog window pass the pageFlowScope parameters as shown in below Image. In empList.jsff page, click Binding tab and click on Create Executable binding and select Invoke action and follow as shown in below image. Edit executeEmpFiltered invoke action properties and set the Refresh to ifNeeded, So when ever the page needs the method will be executed. Create Main.jspx page with page template as Oracle Three Column Layout. Drop FirstTaskflow as Region in start facet and drop SecondTaskflow as Region in center facet, Edit task Flow Binding dialog window pass the Input Paramters as shown in below Image. Run the Main.jspx, tree will be displayed in left region and emp details will displyaed on the right region. Click on the Americas in tree node, all emp related to the Americas related will be displayed. Click on Americas->United States of America->South San Francisco->Accounting, only employee belongs to the Accounting department will be displayed.

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  • Oracle OpenWorld Preview: Let's Get Social and Interactive

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} On this blog, we often write about getting social and interactive.  Usually, we’re talking about how to create a social business or how to make the customer experience more social and interactive.  Today’s topic is about getting social and interactive as well. But this time we’re talking about getting social and interactive the old fashioned way, face-to-face at Oracle OpenWorld with fellow Oracle WebCenter customers, partners and experts and the broader Oracle community.  Here are some great ways to get social at OpenWorld outside of the exhibition halls and meeting rooms: Oracle OpenWorld Welcome Reception - Sponsored by FujitsuSunday, September 30, 7:00 p.m.–8:30 p.m.Yerba Buena Gardens & Howard Street Tent You’ll definitely want to attend the Opening Ceremonies for Oracle OpenWorld 2012 on Sunday, September 30. Centered in Yerba Buena Gardens (YBG) and shimmying out to other venues, the Opening Ceremonies are not to be missed. Join other attendees for great food and drink, energizing music, networking opportunities, and more. While you’re at YBG (home of ORACLE TEAM USA’s America’s Cup Pavilion), be sure to meet the sailors who will be defending the 34th America’s Cup in 2013. Get a good look at the 161-year old Trophy itself—the oldest trophy still being contested in international sport. And at the AC72 boat display, view a model of the largest wingsail ever built. Oracle WebCenter Customer Appreciation ReceptionTuesday, October 2, 6:30 p.m.—9:30 p.m.The Palace Hotel, Rallston BallroomThose Oracle WebCenter customers who’ve RSVP’d to attend the Oracle WebCenter Customer Appreciation Reception shouldn’t miss this private cocktail reception at one of San Francisco’s finest hotels. Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream, this evening will provide plenty of time to interact with other WebCenter customers, partners and employees over hors d'oeuvres and cocktails. Oracle Appreciation Event – Sponsored by CSC, Fujitsu and IntelWednesday, October 3, 7:30 p.m.—1:00 a.m.Treasure Island, San Francisco On Wednesday night October 3, Treasure Island will be engineered to rock as the Oracle Appreciation Event gets revved up and attendees get rolling. As always at the Oracle Appreciation Event, there will be unlimited refreshments, fun and games, the most awesome views of San Francisco from just about anywhere, and top notch entertainment.  Past performers read like a veritable who’s who of the rock and roll elite. Join us—it's our way of saying thanks to you for supporting Oracle and our flagship conference. Complimentary shuttle service to and from Treasure Island will be provided, so all you have to worry about is having a rocking night of your own. Oracle OpenWorld Music FestivalSeptember 30-October 4, Check schedule for venues and times.Oracle presents the first annual Oracle OpenWorld Musical Festival, featuring some of today’s breakthrough musicians from around the country and the world including Macy Gray, Joss Stone, Jimmy Cliff and The Hives. It’s five nights of back-to-back performances in the heart of San Francisco. Registered Oracle conference attendees get free admission, so remember your badge when you head to a show. With limited space at some venues, these concerts are first-come, first-served. So mark your calendars and get ready for the music to begin. See you there!I hope this give you an idea of the many opportunities to socialize and interact with the Oracle community at OpenWorld, and if you’re a music lover like me, you’re in for a special treat as we debut our first annual Oracle OpenWorld Music Festival.  Check out the links below for more information on these events and the many featured performers: Reflections from the Young Prisms A Brief Soul Session with Joss Stone Mixing It Up with Blues Mix Red Meat’s Music is Rare and Well Done The English Beat’s Dave Wakeling Gets Philosophical Top Ten Reasons to Attend the Oracle Appreciation Event There’s Magic in the Air, There’ll Be Music Everywhere Looking forward to seeing you at OpenWorld!

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  • Quicktips 1: Windows 7 Libraries; New website

    - by Michael B. McLaughlin
    I’m working on several large posts right now. So in the interim, I’ve decided to do shorter posts that contain something I find very helpful. This is the first. I’ve been using Windows 7 since April 2010. It’s the first OS I’ve ever worked with that I actually enjoy. I’ve used many over the years (KERNAL; PC DOS; MS-DOS 3.x+; Windows 3.0, 3.11, 95, 98, 98 SE, Me, NT 3.51, NT 4, 2000, XP, Vista, 7; various GNU/Linux distros starting with Debian 1.2 – most recently Ubuntu 10.04; ProDOS, Mac OS 9.X, Mac OS X (through 10.4); SunOS, Solaris; AIX, z/OS; OpenVMS). Some were frustrating. Some tolerable. Some were “nice except for…”. OS X actually started out as seemingly “nice” until every single release contained a breaking change to some major API and they then decided to flip-off everyone who had bought a Mac as little as two years earlier with the release of Snow Leopard without PPC support. Windows 7 is the first one that’s just “nice” without any qualifiers. There are so many little features that add up to make it nice. Today’s Quicktip is one of them. Quicktip 1: Create a Library for your Code One thing I particularly like about Windows 7 is the Libraries feature in Explorer. Specifically the fact that you can create custom ones. I used to spend a lot of time opening new Explorer windows and navigating my various Visual Studio projects folders. Custom libraries allowed me to simplify that whole process. I now simply go to my “Code” library and there it all is. Adding a new library is easy. Open an Explorer window. If you aren’t in your Libraries when it opens, navigate to Libraries. Click the “New library” button. Give it a name. Then right click on the new library you created and go to “Properties”. Click the “Include a folder…” button. Choose the folder you want and press “Include folder”. Voilà! If you wish to add more, simply click “Include a folder…” again and repeat. It’s true that this is just a small time saver. But it’s one of those things that just adds a really nice touch. ------------------------ In a separate note, just before Christmas I finally finished and published my new website: http://www.bobtacoindustries.com/ . I waited to post here about it until I found time to incorporate a few things I hadn’t had the time to do when I pushed it out for its “soft open”. Most of them are now done and so my site is now formally open. I have no plans or intentions of moving my blog ( http://blog.bobtacoindustries.com/ points here). I quite like it here, both in terms of the interface and also in terms of the concept (and realization thereof) of pooling geek bloggers to create a pool of knowledge and helpful tips, tricks, techniques, and advice. I created it simply because I felt that it was time to have a website as I venture further into my return to the land of software development. The “For Devs” section should hopefully be useful to developers, particularly the links section. It’s my curated list of sites that I regularly visit to solve problems, to help answer questions on Twitter and the AppHub forums, and to learn new things. I’ll be adding links to it periodically and will be including topic areas as I become acquainted with them enough to form a proper list. WPF will likely be the first topic area added. If there are any links you think I should add to the existing topics, let me know! I warn in advance that I’m less inclined to add blogs; there are simply too many good blogs and I do not want to have hundreds per topic area. So blogs are limited primarily, though not exclusively, to acknowledged experts in the subject area who generally blog regularly about it and who usually are part of the team that develops the product or technology in question. I’m much more amenable to including individual blogs posts in the techniques subcategory in the appropriate topic area. Ultimately, it’s a collection of things I find interesting and helpful. So please no hard feelings if I don’t add a link you think is awesome. I may well think it’s awesome too, but conclude that it doesn’t fit with my goals for the dev links area.

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  • .NET development on a Retina MacBook Pro with Windows 8

    - by Jeff
    I remember sitting in Building 5 at Microsoft with some of my coworkers, when one of them came in with a shiny new 11” MacBook Air. It was nearly two years ago, and we found it pretty odd that the OEM’s building Windows machines sucked at industrial design in a way that defied logic. While Dell and HP were in a race to the bottom building commodity crap, Apple was staying out of the low-end market completely, and focusing on better design. In the process, they managed to build machines people actually wanted, and maintain an insanely high margin in the process. I stopped buying the commodity crap and custom builds in 2006, when Apple went Intel. As a .NET guy, I was still in it for Microsoft’s stack of development tools, which I found awesome, but had back to back crappy laptops from HP and Dell. After that original 15” MacBook Pro, I also had a Mac Pro tower (that I sold after three years for $1,500!), a 27” iMac, and my favorite, a 17” MacBook Pro (the unibody style) with an SSD added from OWC. The 17” was a little much to carry around because it was heavy, but it sure was nice getting as much as eight hours of battery life, and the screen was amazing. When the rumors started about a 15” model with a “retina” screen inspired by the Air, I made up my mind I wanted one, and ordered it the day it came out. I sold my 17”, after three years, for $750 to a friend who is really enjoying it. I got the base model with the upgrade to 16 gigs of RAM. It feels solid for being so thin, and if you’ve used the third generation iPad or the newer iPhone, you’ll be just as thrilled with the screen resolution. I’m typically getting just over six hours of battery life while running a VM, but Parallels 8 allegedly makes some power improvements, so we’ll see what happens. (It was just released today.) The nice thing about VM’s are that you can run more than one at a time. Primarily I run the Windows 8 VM with four cores (the laptop is quad-core, but has 8 logical cores due to hyperthreading or whatever Intel calls it) and 8 gigs of RAM. I also have a Windows Server 2008 R2 VM I spin up when I need to test stuff in a “real” server environment, and I give it two cores and 4 gigs of RAM. The Windows 8 VM spins up in about 8 seconds. Visual Studio 2012 takes a few more seconds, but count part of that as the “ReSharper tax” as it does its startup magic. The real beauty, the thing I looked most forward to, is that beautifully crisp C# text. Consolas has never looked as good as it does at 10pt. as it does on this display. You know how it looks great at 80pt. when conference speakers demo stuff on a projector? Think that sharpness, only tiny. It’s just gorgeous. Beyond that, everything is just so responsive and fast. Builds of large projects happen in seconds, hundreds of unit tests run in seconds… you just don’t spend a lot of time waiting for stuff. It’s kind of painful to go back to my 27” iMac (which would be better if I put an SSD in it before its third birthday). Are there negatives? A few minor issues, yes. As is the case with OS X, not everything scales right. You’ll see some weirdness at times with splash screens and icons and such. Chrome’s text rendering (in Windows) is apparently not aware of how to deal with higher DPI’s, so text is fuzzy (the OS X version is super sharp, however). You’ll also have to do some fiddling with keyboard settings to use the Windows 8 keyboard shortcuts. Overall, it’s as close to a no-compromise development experience as I’ve ever had. I’m not even going to bother with Boot Camp because the VM route already exceeds my expectations. You definitely get what you pay for. If this one also lasts three years and I can turn around and sell it, it’s worth it for something I use every day.

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  • What to do after a servicing fails on TFS 2010

    - by Martin Hinshelwood
    What do you do if you run a couple of hotfixes against your TFS 2010 server and you start to see seem odd behaviour? A customer of mine encountered that very problem, but they could not just, or at least not easily, go back a version.   You see, around the time of the TFS 2010 launch this company decided to upgrade their entire 250+ development team from TFS 2008 to TFS 2010. They encountered a few problems, owing mainly to the size of their TFS deployment, and the way they were using TFS. They were not doing anything wrong, but when you have the largest deployment of TFS outside of Microsoft you tend to run into problems that most people will never encounter. We are talking half a terabyte of source control in TFS with over 80 proxy servers. Its certainly the largest deployment I have ever heard of. When they did their upgrade way back in April, they found two major flaws in the product that meant that they had to back out of the upgrade and wait for a couple of hotfixes. KB983504 – Hotfix KB983578 – Patch KB2401992 -Hotfix In the time since they got the hotfixes they have run 6 successful trial migrations, but we are not talking minutes or hours here. When you have 400+ GB of data it takes time to copy it around. It takes time to do the upgrade and it takes time to do a backup. Well, last week it was crunch time with their developers off for Christmas they had a window of opportunity to complete the upgrade. Now these guys are good, but they wanted Northwest Cadence to be available “just in case”. They did not expect any problems as they already had 6 successful trial upgrades. The problems surfaced around 20 hours in after the first set of hotfixes had been applied. The new Team Project Collection, the only thing of importance, had disappeared from the Team Foundation Server Administration console. The collection would not reattach either. It would not even list the new collection as attachable! Figure: We know there is a database there, but it does not This was a dire situation as 20+ hours to repeat would leave the customer over time with 250+ developers sitting around doing nothing. We tried everything, and then we stumbled upon the command of last resort. TFSConfig Recover /ConfigurationDB:SQLServer\InstanceName;TFS_ConfigurationDBName /CollectionDB:SQLServer\instanceName;"Collection Name" -http://msdn.microsoft.com/en-us/library/ff407077.aspx WARNING: Never run this command! Now this command does something a little nasty. It assumes that there really should not be anything wrong and sets about fixing it. It ignores any servicing levels in the Team Project Collection database and forcibly applies the latest version of the schema. I am sure you can imagine the types of problems this may cause when the schema is updated leaving the data behind. That said, as far as we could see this collection looked good, and we were even able to find and attach the team project collection to the Configuration database. Figure: After attaching the TPC it enters a servicing mode After reattaching the team project collection we found the message “Re-Attaching”. Well, fair enough that sounds like something that may need to happen, and after checking that there was disk IO we left it to it. 14+ hours later, it was still not done so the customer raised a priority support call with MSFT and an engineer helped them out. Figure: Everything looks good, it is just offline. Tip: Did you know that these logs are not represented in the ~/Logs/* folder until they are opened once? The engineer dug around a bit and listened to our situation. He knew that we had run the dreaded “tfsconfig restore”, but was not phased. Figure: This message looks suspiciously like the wrong servicing version As it turns out, the servicing version was slightly out of sync with the schema. KB Schema Successful           KB983504 341 Yes   KB983578 344 sort of   KB2401992 360 nope   Figure: KB, Schema table with notation to its success The Schema version above represents the final end of run version for that hotfix or patch. The only way forward The problem was that the version was somewhere between 341 and 344. This is not a nice place to be in and the engineer give us the  only way forward as the removal of the servicing number from the database so that the re-attach process would apply the latest schema. if his sounds a little like the “tfsconfig recover” command then you are exactly right. Figure: Sneakily changing that 3 to a 1 should do the trick Figure: Changing the status and dropping the version should do it Now that we have done that we should be able to safely reattach and enable the Team Project Collection. Figure: The TPC is now all attached and running You may think that this is the end of the story, but it is not. After a while of mulling and seeking expert advice we came to the opinion that the database was, for want of a better term, “hosed”. There could well be orphaned data in there and the likelihood that we would have problems later down the line is pretty high. We contacted the customer back and made them aware that in all likelihood the repaired database was more like a “cut and shut” than anything else, and at the first sign of trouble later down the line was likely to split in two. So with 40+ hours invested in getting this new database ready the customer threw it away and started again. What would you do? Would you take the “cut and shut” to production and hope for the best?

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  • Run Oracle E-Business Suite Period Close Diagnostic

    - by Get Proactive Customer Adoption Team
    Untitled Document Be Proactive & Save Time—Use the Period Close Diagnostic During the Month Have you ever closed your books at the end of the month and, due to problems with your Oracle E-Business Suite Period Close, you found yourself working all night or all weekend to resolve your issues? You can avoid issues by running the Oracle E-Business Suite Period Close Diagnostics throughout the month, prior to closing Oracle Financial Assets, General Ledger, Payables, and/or Receivables. You can identify issues that will interfere with your period close early, preventing last minute fire drills. Correct your errors or, if you need Oracle Support’s assistance, attach the output to a service request for faster resolution by the support engineer. Oracle E-Business Suite Diagnostics are included in your Oracle Premier Support agreement at no extra charge. They are proactive, easy to use, tools provided by Oracle Support to ease the gathering and analyzing of information from your E-Business Suite, specific to an existing issue or setup. Formatted output displays the information gathered, the findings of the analysis, and the appropriate actions to take if necessary. These tools are designed for both the functional and technical user, providing no EBS administration features, so you can safely assign this responsibility to users who are not administrators. A good place to start with the Support Diagnostics is the install patch Note 167000.1. Everything you need is in this patch and you install it on top of your E-Business Suite. If you are on EBS 12.0.6 or below, Oracle delivers the diagnostic tests in a standard Oracle patch and you apply it using the adpatch utility. If you are on EBS release 12.1.1 or above, your diagnostics are already there. Oracle E-Business Suite Diagnostics: Prevent Issues—resolving configuration and data issues that would cause processes to fail Identify Issues Quickly—resolving problems without the need to contact Oracle Support Reduce Resolution Time—minimizing the time spent to resolve an issue by increasing support engineer efficiency In the example below, you will see how to run the EBS Period Close Diagnostic step-by-step using an SQLGL Period Closing Activity Test. This allows you to check throughout the month to identify and resolve any issue that might prevent closing the period in the General Ledger on schedule.   Click the Select Application button. Select your Application. In this example, we will use the Period Close test. Scroll down to Period Close Place a check mark in the Period Closing box in the Select column. Click the Execute button at the bottom of the page Input the parameters. Click the Submit button Click the Refresh button, until the Status of the test changes from “In Progress” to “Completed” Click the icon under, View Report to view the test results   The report will complete successfully or show completed with errors. The report will show where the error is located, what the error is, and what action(s) to take for resolution. Remember, if you need to work with Oracle Support to resolve your issue, attach the report to your Service Request so the engineer can start working the issue. Completed with errors Completed successfully with no errors If you have questions, please ask in the E-Business Suite Category’s Diagnostic Tools Community. You may find the answer waiting for you in a prior community discussion or in one of the resources posted by an Oracle Support moderator. Oracle’s Period Close Diagnostic, and the other E-Business Suite Diagnostics, save you time and help keep you on schedule. If you run the Period Close Diagnostic throughout the month, you can identify issues to resolve and get help, if needed. When opening a Service Request, attaching the output from the diagnostic report, speeds resolution. With the issues resolved ahead of time, your Period Close should complete without errors. Avoiding the unexpected, helps to close your books on time and without late nights or working through your weekend. Recommended Reads E-Business Suite Diagnostics Period / Year End Close [ID 402237.1] lists all of the Closing Period Diagnostic Tests. I highly recommend that customers execute these tests prior to closing a period. The period closing tests listed in this document help you identify known issues that prevent a successful period close. Use these tests prior to closing a period. To learn about all the available EBS Diagnostics, please review the E-Business Suite Diagnostics Overview [ID 342459.1].

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  • Specs, Form and Function – What am I Missing?

    - by Barry Shulam
    0 0 1 628 3586 08041 29 8 4206 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Friday October 26th the Microsoft Surface RT arrived at the office.  I was summoned to my boss’s office for the grand unpacking.  If I had planned ahead I could have used my iPhone 4 to film the event and post it on YouTube however the desire to hold the device and turn it ON was more inviting than becoming a proxy reviewer for Engadget’s website.  1980 was the first time we had a personal computer in our house.  It was a  Kaypro computer. It weighed 29 pounds more than any persons lap could hold.  Then the term “portable computer” meant you could remove it from the building and take it else where.  Today I am typing on this entry on a Macbook Air which weighs 2.38 pounds. This morning Amazons front page main title is: “Much More for Much Less” I was born at the right time to start with the CPM operating system on the Kaypro thru the DOS, Windows, Linux, Mac OSX and mobile phone operating systems and languages.  If you are not aware Technology is moving at a rapid pace.  The New iPad (those who are keeping score – iPad4) is replacing a 7 month old machine the New iPad (iPad 3) I have used and owned many technology devices in my life.  The main point that most of the reader who are in the USA overlook is the fact that we are in the USA.  The devices we purchase have a great digital garden to support them.  The Kaypro computer had a 7-inch screen.  It was a TV tube with two colors – Black and Green.  You could see the 80-column screen flicker with characters – have you every played Pac-Man emulated on the screen with the ABC characters. Traveling across the world you will find that not all apps on your device will function as they did back home because they are not offered outside of your country of origin. I think the main question a buyer of technology should be asking is Function.  The greatest Specs with out function limit you.  The most beautiful form with out function is the same as a crystal vase on your shelf – not a good cereal bowl in the morning. Microsoft Surface RT, Amazon Kindle Fire and Apple iPad all great devices in their respective customers hands. My advice for those looking to purchase on this year:  If the device is your only technology device you buy what you WANT and LIKE. Consider this parallel universe if its not your only device?  Ever go shopping for clothing, shoes, and accessories with your wife, girlfriend, sister or mother?  If you listen carefully you will hear the little voices coming out of there heads saying:  “This goes well with that and I can use it also with that outfit” ”Do you think this clashes with that?”  “Ohh I love how that combination looks on you”.  Portable devices such as tablets and computers can offer a whole lot more when they are combined with the digital echo system you have at home and the manufacturer offers online. Pros of each Device: Microsoft Surface RT: There is a new functionality named SmartGlass which will let you share the content off your tablet to your XBOX 360.  Microsoft office is loaded on the tablet.  You can have more than one user profile on the tablet if you share it with others.   Amazon Kindle or Kindle HD: If you are an Amazon consumer with an annual Amazon Prime service you can consume videos and read books off the Amazon site.  Its the cheapest device.  Its a step up from the kindle reader in many ways.   Apple Ipad or Ipad mini: Over 270 Thousand applications.  Airplay permits you the ability to share to your TV screen. If you are a cord cutter (a person who gets their entertainment content over the web or air vs Cable Providers) the Airplay or Smart glass are a huge bonus.  iPad mini or not: The mini will fit in a purse where the larger one will not.  Its lighter which makes it nice to hold for prolonged periods.  It has an option for LTE wireless which non of the other sub 9 inch tables offer.  The screen is non retina which means the applications are smaller.  Speaking with individuals who are above 50 in age that wear glasses they retina does not make a difference for them however they prefer the larger iPad over the new mini.   Happy Shopping this Channuka Season.   The Kosher Coder.   Follow me on twitter @KosherCoder

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  • XNA: Huge Tile Map, long load times

    - by Zach
    Recently I built a tile map generator for a game project. What I am very proud of is that I finally got it to the point where I can have a GIANT 2D map build perfectly on my PC. About 120000pixels by 40000 pixels. I can go larger actually, but I have only 1 draw back. #1 ram, the map currently draws about 320MB of ram and I know the Xbox allows 512MB I think? #2 It takes 20 mins for the map to build then display on the Xbox, on my PC it take less then a few seconds. I need to bring that 20 minutes of generating from 20 mins to how ever little bit I can, and how can a lower the amount of RAM usage while still being able to generate my map. Right now everything is stored in Jagged Arrays, each piece generating in a size of 1280x720 (the mother piece). Up to the amount that I need, every block is exactly 40x40 pixels however the blocks get removed from a List or regenerated in a List depending how close the mother piece is to the player. Saving A LOT of CPU, so at all times its no more then looping through 5184 some blocks. Well at least I'm sure of this. But how can I lower my RAM usage without hurting the size of the map, and how can I lower these INSANE loading times? EDIT: Let me explain my self better. Also I'd like to let everyone know now that I'm inexperienced with many of these things. So here is an example of the arrays I'm using. Here is the overall in a shorter term: int[][] array = new int[30][]; array[0] = new int[] { 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2 }; array[1] = new int[] { 1, 3, 3, 3, 3, 1, 0, 0, 0, 0, 1, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2, 2 }; that goes on for around 30 arrays downward. Now for every time it hits a 1, it goes and generates a tile map 1280x720 and it does that exactly the way it does it above. This is how I loop through those arrays: for (int i = 0; i < array.Length; i += 1) { for (int h = 0; h < array[i].Length; h += 1) { } { Now how the tiles are drawn and removed is something like this: public void Draw(SpriteBatch spriteBatch, Vector2 cam) { if (cam.X >= this.Position.X - 1280) { if (cam.X <= this.Position.X + 2560) { if (cam.Y >= this.Position.Y - 720) { if (cam.Y <= this.Position.Y + 1440) { if (visible) { if (once == 0) { once = 1; visible = false; regen(); } } for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles[i].Draw(spriteBatch, cam); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles[i].Draw(spriteBatch, cam); } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } else { once = 0; for (int i = Tiles.Count - 1; i >= 0; i--) { Tiles.RemoveAt(i); } for (int i = unWalkTiles.Count - 1; i >= 0; i--) { unWalkTiles.RemoveAt(i); } } } } If you guys still need more information just ask in the comments.

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  • JustCode Provides Reflector Alternative

    - by Joe Mayo
    If you've been a loyal Reflector user, you've probably been exposed to the debacle surrounding RedGate's decision to no longer offer a free version.  Since then, the race has begun for a replacement with a provider that would stand by their promises to the community.  Mono has an ongoing free alternative, which has been available for a long time.  However, other vendors are stepping up to the plate, with their own offerings. If Not Reflector, Then What? One of these vendors is Telerik.  In their recent Q1 2011 release of JustCode, Telerik offers a decompilation utility rivaling what we've become accustomed to in Reflector.  Not only does Telerik offer a usable replacement, but they've (in my opinion), produced a product that integrates more naturally with visual Studio than any other product ever has.  Telerik's decompilation process is so easy that the accompanying demo in this post is blindingly short (except for the presence of verbose narrative). If you want to follow along with this demo, you'll need to have Telerik JustCode installed.  If you don't have JustCode yet, you can buy it or download a trial at the Telerik Web site . A Tall Tale; Prove It! With JustCode, you can view code in the .NET Framework or any other 3rd party library (that isn't well obfuscated).  This demo depends on LINQ to Twitter, which you can download from CodePlex.com and create a reference or install the package online as described in my previous post on NuGet.  Regardless of the method, you'll have a project with a reference to LINQ to Twitter.  Use a Console Project if you want to follow along with this demo. Note:  If you've created a Console project, remember to ensure that the Target Framework is set to .NET Framework 4.  The default is .NET Framework 4 Client Profile, which doesn't work with LINQ to Twitter.  You can check by double-clicking the Properties folder on the project and inspecting the Target Framework setting. Next, you'll need to add some code to your program that you want to inspect. Here, I add code to instantiate a TwitterContext, which is like a LINQ to SQL DataContext, but works with Twitter: var l2tCtx = new TwitterContext(); If you're following along add the code above to the Main method, which will look similar to this: using LinqToTwitter; namespace NuGetInstall { class Program { static void Main(string[] args) { var l2tCtx = new TwitterContext(); } } } The code above doesn't really do anything, but it does give something that I can show and demonstrate how JustCode decompilation works. Once the code is in place, click on TwitterContext and press the F12 (Go to Definition) key.  As expected, Visual Studio opens a metadata file with prototypes for the TwitterContext class.  Here's the result: Opening a metadata file is the normal way that Visual Studio works when navigating to the definition of a type where you don't have the code.  The scenario with TwitterContext happens because you don't have the source code to the file.  Visual Studio has always done this and you can experiment by selecting any .NET type, i.e. a string type, and observing that Visual Studio opens a metadata file for the .NET String type. The point I'm making here is that JustCode works the way Visual Studio works and you'll see how this can make your job easier. In the previous figure, you only saw prototypes associated with the code. i.e. Notice that the default constructor is empty.  Again, this is normal because Visual Studio doesn't have the ability to decompile code.  However, that's the purpose of this post; showing you how JustCode fills that gap. To decompile code, right click on TwitterContext in the metadata file and select JustCode Navigate -> Decompile from the context menu.  The shortcut keys are Ctrl+1.  After a brief pause, accompanied by a progress window, you'll see the metadata expand into full decompiled code. Notice below how the default constructor now has code as opposed to the empty member prototype in the original metadata: And Why is This So Different? Again, the big deal is that Telerik JustCode decompilation works in harmony with the way that Visual Studio works.  The navigate to functionality already exists and you can use that, along with a simple context menu option (or shortcut key) to transform prototypes into decompiled code. Telerik is filling the the Reflector/Red Gate gap by providing a supported alternative to decompiling code.  Many people, including myself, used Reflector to decompile code when we were stuck with buggy libraries or insufficient documentation.  Now we have an alternative that's officially supported by a company with an excellent track record for customer (developer) service, Telerik.  Not only that, JustCode has several other IDE productivity tools that make the deal even sweeter. Joe

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  • Five development tools I can't live without

    - by bconlon
    When applying to join Geeks with Blogs I had to specify the development tools I use every day. That got me thinking, it's taken a long time to whittle my tools of choice down to the selection I use, so it might be worth sharing. Before I begin, I appreciate we all have our preferred development tools, but these are the ones that work for me. Microsoft Visual Studio Microsoft Visual Studio has been my development tool of choice for more years than I care to remember. I first used this when it was Visual C++ 1.5 (hats off to those who started on 1.0) and by 2.2 it had everything I needed from a C++ IDE. Versions 4 and 5 followed and if I had to guess I would expect more Windows applications are written in VC++ 6 and VB6 than any other language. Then came the not so great versions Visual Studio .Net 2002 (7.0) and 2003 (7.1). If I'm honest I was still using v6. 2005 was better and 2008 was simply brilliant. Everything worked, the compiler was super fast and I was happy again...then came 2010...oh dear. 2010 is a big step backwards for me. It's not encouraging for my upcoming WPF exploits that 2010 is fronted in WPF technology, with the forever growing Find/Replace dialog, the issues with C++ intellisense, and the buggy debugger. That said it is still my tool of choice but I hope they sort the issue in SP1. I've tried other IDEs like Visual Age and Eclipse, but for me Visual Studio is the best. A really great tool. Liquid XML Studio XML development is a tricky business. The W3C standards are often difficult to get to the bottom of so it's great to have a graphical tool to help. I first used Liquid Technologies 5 or 6 years back when I needed to process XML data in C++. Their excellent XML Data Binding tool has an easy to use Wizard UI (as compared to Castor or JAXB command line tools) and allows you to generate code from an XML Schema. So instead of having to deal with untyped nodes like with a DOM parser, instead you get an Object Model providing a custom API in C++, C#, VB etc. More recently they developed a graphical XML IDE with XML Editor, XSLT, XQuery debugger and other XML tools. So now I can develop an XML Schema graphically, click a button to generate a Sample XML document, and click another button to run the Wizard to generate code including a Sample Application that will then load my Sample XML document into the generated object model. This is a very cool toolset. Note: XML Data Binding is nothing to do with WPF Data Binding, but I hope to cover both in more detail another time. .Net Reflector Note: I've just noticed that starting form the end of February 2011 this will no longer be a free tool !! .Net Reflector turns .Net byte code back into C# source code. But how can it work this magic? Well the clue is in the name, it uses reflection to inspect a compiled .Net assembly. The assembly is compiled to byte code, it doesn't get compiled to native machine code until its needed using a just-in-time (JIT) compiler. The byte code still has all of the information needed to see classes, variables. methods and properties, so reflector gathers this information and puts it in a handy tree. I have used .Net Reflector for years in order to understand what the .Net Framework is doing as it sometimes has undocumented, quirky features. This really has been invaluable in certain instances and I cannot praise enough kudos on the original developer Lutz Roeder. Smart Assembly In order to stop nosy geeks looking at our code using a tool like .Net Reflector, we need to obfuscate (mess up) the byte code. Smart Assembly is a tool that does this. Again I have used this for a long time. It is very quick and easy to use. Another excellent tool. Coincidentally, .Net Reflector and Smart Assembly are now both owned by Red Gate. Again kudos goes to the original developer Jean-Sebastien Lange. TortoiseSVN SVN (Apache Subversion) is a Source Control System developed as an open source project. TortoiseSVN is a graphical UI wrapper over SVN that hooks into Windows Explorer to enable files to be Updated, Committed, Merged etc. from the right click menu. This is an essential tool for keeping my hard work safe! Many years ago I used Microsoft Source Safe and I disliked CVS type systems. But TortoiseSVN is simply the best source control tool I have ever used. --- So there you have it, my top 5 development tools that I use (nearly) every day and have helped to make my working life a little easier. I'm sure there are other great tools that I wish I used but have never heard of, but if you have not used any of the above, I would suggest you check them out as they are all very, very cool products. #

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  • Oracle Romania Summer School

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 What would you say about a Summer School within a corporation where you can learn, play and practice? You might think that this is something usually uncommon for a company and you would be right. However, Oracle’s main value being innovation, we came up with a new project for Romanian students and graduates. We organised Oracle Summer School , offering them the opportunity to develop their soft skills and gain valuable business knowledge and exposure. How was Oracle Summer School programme organised? We focused on students and graduates’ needs and combined business experience with training and practice. The twenty four participants had different backgrounds, being interested in Software, Hardware, Finance, Marketing or other areas. The programme fulfilled each of these needs, bringing them in contact with Specialists and Managers. The first two weeks were dedicated to the company visits, business presentations and networking. The participants got an insight about employees’ activities and projects. Storytelling was also part of the program and people from different departments spent a couple of hours with the participants, sharing their experiences, knowledge and interesting stories. The Recruitment team delivered a training about the job interview skills in order to make the participants feel better prepared for a Recruitment process. The second module consisted of two weeks of Soft Skills trainings delivered by professional trainers from different departments. The participants gained useful insight on the competencies required within a business environment. The evenings were dedicated to social activities and it not very long until they started feel part of a team. The third module will take place at the end of September and will put the participants in contact with senior people from the business who will become their Mentors. What do the participants say about Oracle Summer School? “ As a fresh computer science graduate, Oracle Summer School gave me the opportunity of finding what are the technical and nontechnical skills required in a large multinational company. It was a great way of seeing how the theoretical knowledge I received during college is applied in real-life scenarios and what skills I still need to develop. “  (Cosmin Radu) “ When arriving at Oracle I had high expectations, but did not know exactly what was going to unfold because of the program's lack of precedence. Right after the first day, my feedback outgrew the initial forecast and the following weeks continued to build upon it. I had the pleasure to acquaint with brilliant people. The program was outlined on various profiles, delivering a comprehensive experience. It was very engaging, informative and nevertheless fun. “ (Vlad Manciu) „ Oracle Summer School is by far the best summer school that I have ever attended. For me it has been a great experience so far, because I’ve learned not only how to use soft skills in a corporate environment, but I’ve learned a great deal about myself as well. However, the most valuable asset of this 3-week period were the people that I’ve met: great individuals and great professionals, whom I really grew fond of.” (Alexandru Purcarea) “Applying to Oracle Summer School has been the best decision I took in regard to how to spend my summer holiday. I had the chance to do job shadowing at some of the departments I was interested in and I attended great trainings on various subjects such as time management and emotional intelligence. Moreover, I made friends with the other participants and we enjoyed going out together after “classes”.(Andreea Tudor) If you are interested in joining our team and attending our events please follow us on https://campus.oracle.com/campus/HR/emea_main.html /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Microsoft Forcing Dev/Partners Hands on Win 8 Through Certification

    - by D'Arcy Lussier
    I remember 2.5 years ago when Microsoft dropped a bomb on the Microsoft Partner community: all Gold competencies would require .NET 4 based premiere certifications (MCPD). Problem was, this gave a window of about 6 months for partners to update their employees’ certifications. At the place I was working, I put together an aggressive plan and we were able to attain the certs needed. Microsoft is always open that the certification requirements will change as the industry changes. .NET 1.0 certifications are useless here in 2012, and rightfully so they’ve been retired for a long time now. But now we’re seeing a new tactic by Microsoft – shifting gears away from certifications that speak to what industry needs and more to the Windows 8 agenda. Consider that currently the premiere development certification is the Microsoft Certified Professional Developer, which comes in three flavours – Web, Windows, and Azure. All require WCF and Data Access exams, as well as one that deals with the associated base technologies (ASP.NET, WinForms/WPF, Azure), and one that ties all three together in a solution-based exam. For Microsoft-based organizations, these skills aren’t just valid but necessary in building Microsoft applications. But the MCPD is being replaced with our old friend Microsoft Certified Solutions Developer (MCSD). So far, Microsoft has only released two types of MCSD – Web and Windows Store Apps. Windows Store Apps?! In a push to move developers to create WinRT-based applications, desktop development is now considered a second-class citizen in the eyes of Redmond. Also interesting are the language options for the exams: HTML5 and C#. Sorry VB folks, its time to embrace curly braces whether they be JavaScript or C#. Consider too the skills being assessed for the Windows Store Apps: Get your MCSD: Windows Store Apps Using HTML5 Get your MCSD: Windows Store Apps Using C# *Image Source: http://www.microsoft.com/learning/en/us/certification/mcsd-windows-store-apps.aspx Nov 21/2012 If you look at the skills being tested in each exam, you’ll find that skills like WCF and Data Access are downplayed compared to things like integrating Charms, facilitating Search, programming for the microphone and camera – all very Windows 8 focussed items. Where this becomes maddening is that Microsoft is still pushing Windows 7 with enterprise clients. According to a ZDNet article, Microsoft wants to see Windows 7 on 70% of enterprise desktops by mid 2013. Assuming they somehow meet that (its a pretty lofty goal), there’s years of traditional desktop-based development that will still be required at some level. For those thinking they’ll just write and stick with the MCPD certification, note that most exams that go towards that certification will be retired at the end of July 2013! (Read the small print). And while details haven’t been finalized, its a safe bet that MCPD certifications eventually won’t count towards Gold-level competencies in the Microsoft Partner program. What this means for Microsoft Partners and Developers is that certification for desktop development is going to be limited to Windows Store Apps unless Microsoft re-introduces a traditional desktop (WPF) based MCSD cert. Web Application Development – It’s Not All Bad There’s big changes on the web side of certification, but I actually see these changes as being for the good! Check out the new exam requirements for MCSD – Web Applications: Get your MCSD: Web Applications certification *Image Source: http://www.microsoft.com/learning/en/us/certification/cert-mcsd-web-applications.aspx Nov 21, 2012 We now *start* with HTML5, JavaScript, and CSS3! Now I’m sure that these will be slanted towards web development in IE, and I can hear designers everywhere bemoaning the CSS/IE combination. Still, I applaud Microsoft for adopting HTML5 as the go-to web technology and requiring certified developers to prove they have skills in the basics of web dev. The fact that the second exam clearly states “MVC Web Applications” shows that Web Forms is truly legacy and deprecated. That’s not to say there aren’t those out there that are still supporting or (for whatever reason) doing new dev with Web Forms, but this move by Microsoft is telling the community they better get on the MVC bandwagon if they want to stay current. Fantastic! And of course Azure needs to be here as well, and this is where the Microsoft agenda fits in. It’s no secret that there’s been a huge push in getting developers on to Azure. I don’t see this as being a bad thing either, as cloud computing (whether Azure, private, or 3rd party) is a necessary skill for developers to have here in 2012. The cynic in me realizes that the HTML5/JavaScript/CSS push wouldn’t be as prominent though if not for the Windows 8 Store App play, where HTML5 is a first class citizen (and an available language for the MCSD Windows Store App cert). In this case, the desktop developers loss is the web developers gain. Get Ready for Changes In addition to the changes in certifications, the Microsoft Partner competencies are going through changes as well. Web and Software Development are being merged into a single competency, meaning that licenses you would have received from having both as Gold are reduced. Other competencies are either being removed or changed, as are the exam requirements. In the same way that we’re seeing faster release cycles from Microsoft, so too will we see the Microsoft Partner Program and MS Certifications evolve faster than ever before. Many of us got caught in the last wave of changes, but this time we can see the wave coming – and it looks pretty big!

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  • Solaris 11.2: Functional Deprecation

    - by alanc
    In Solaris 11.1, I updated the system headers to enable use of several attributes on functions, including noreturn and printf format, to give compilers and static analyzers more information about how they are used to give better warnings when building code. In Solaris 11.2, I've gone back in and added one more attribute to a number of functions in the system headers: __attribute__((__deprecated__)). This is used to warn people building software that they’re using function calls we recommend no longer be used. While in many cases the Solaris Binary Compatibility Guarantee means we won't ever remove these functions from the system libraries, we still want to discourage their use. I made passes through both the POSIX and C standards, and some of the Solaris architecture review cases to come up with an initial list which the Solaris architecture review committee accepted to start with. This set is by no means a complete list of Obsolete function interfaces, but should be a reasonable start at functions that are well documented as deprecated and seem useful to warn developers away from. More functions may be flagged in the future as they get deprecated, or if further passes are made through our existing deprecated functions to flag more of them. Header Interface Deprecated by Alternative Documented in <door.h> door_cred(3C) PSARC/2002/188 door_ucred(3C) door_cred(3C) <kvm.h> kvm_read(3KVM), kvm_write(3KVM) PSARC/1995/186 Functions on kvm_kread(3KVM) man page kvm_read(3KVM) <stdio.h> gets(3C) ISO C99 TC3 (Removed in ISO C11), POSIX:2008/XPG7/Unix08 fgets(3C) gets(3C) man page, and just about every gets(3C) reference online from the past 25 years, since the Morris worm proved bad things happen when it’s used. <unistd.h> vfork(2) PSARC/2004/760, POSIX:2001/XPG6/Unix03 (Removed in POSIX:2008/XPG7/Unix08) posix_spawn(3C) vfork(2) man page. <utmp.h> All functions from getutent(3C) man page PSARC/1999/103 utmpx functions from getutentx(3C) man page getutent(3C) man page <varargs.h> varargs.h version of va_list typedef ANSI/ISO C89 standard <stdarg.h> varargs(3EXT) <volmgt.h> All functions PSARC/2005/672 hal(5) API volmgt_check(3VOLMGT), etc. <sys/nvpair.h> nvlist_add_boolean(3NVPAIR), nvlist_lookup_boolean(3NVPAIR) PSARC/2003/587 nvlist_add_boolean_value, nvlist_lookup_boolean_value nvlist_add_boolean(3NVPAIR) & (9F), nvlist_lookup_boolean(3NVPAIR) & (9F). <sys/processor.h> gethomelgroup(3C) PSARC/2003/034 lgrp_home(3LGRP) gethomelgroup(3C) <sys/stat_impl.h> _fxstat, _xstat, _lxstat, _xmknod PSARC/2009/657 stat(2) old functions are undocumented remains of SVR3/COFF compatibility support If the above table is cut off when viewing in the blog, try viewing this standalone copy of the table. To See or Not To See To see these warnings, you will need to be building with either gcc (versions 3.4, 4.5, 4.7, & 4.8 are available in the 11.2 package repo), or with Oracle Solaris Studio 12.4 or later (which like Solaris 11.2, is currently in beta testing). For instance, take this oversimplified (and obviously buggy) implementation of the cat command: #include <stdio.h> int main(int argc, char **argv) { char buf[80]; while (gets(buf) != NULL) puts(buf); return 0; } Compiling it with the Studio 12.4 beta compiler will produce warnings such as: % cc -V cc: Sun C 5.13 SunOS_i386 Beta 2014/03/11 % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 The exact warning given varies by compilers, and the compilers also have a variety of flags to either raise the warnings to errors, or silence them. Of couse, the exact form of the output is Not An Interface that can be relied on for automated parsing, just shown for example. gets(3C) is actually a special case — as noted above, it is no longer part of the C Standard Library in the C11 standard, so when compiling in C11 mode (i.e. when __STDC_VERSION__ >= 201112L), the <stdio.h> header will not provide a prototype for it, causing the compiler to complain it is unknown: % gcc -std=c11 gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: implicit declaration of function ‘gets’ [-Wimplicit-function-declaration] while (gets(buf) != NULL) ^ The gets(3C) function of course is still in libc, so if you ignore the error or provide your own prototype, you can still build code that calls it, you just have to acknowledge you’re taking on the risk of doing so yourself. Solaris Studio 12.4 Beta % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 % cc -errwarn=E_DEPRECATED_ATT gets_test.c "gets_test.c", line 6: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 cc: acomp failed for gets_test.c This warning is silenced in the 12.4 beta by cc -erroff=E_DEPRECATED_ATT No warning is currently issued by Studio 12.3 & earler releases. gcc 3.4.3 % /usr/sfw/bin/gcc gets_test.c gets_test.c: In function `main': gets_test.c:6: warning: `gets' is deprecated (declared at /usr/include/iso/stdio_iso.h:221) Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.7.3 % /usr/gcc/4.7/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] % /usr/gcc/4.7/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.8.2 % /usr/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] while (gets(buf) != NULL) ^ % /usr/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] while (gets(buf) != NULL) ^ cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations

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  • Silverlight 4 Twitter Client &ndash; Part 7

    - by Max
    Download this article as a PDF Welcome back :) This week we are going to look at something more exciting and a much required feature for any twitter client – auto refresh so as to show new status updates. We are going to achieve this using Silverlight 4 Timers and a bit and refresh our datagrid every 2 minutes to show new updates. We will do this so that we do only minimal request to the twitter api, so that twitter does not block us – there is a limit of 150 request an hour. Let us get started now. Also we will get the profile user id hyperlinked, so that when ever the user click on it, we will take them to their twitter page. Also it was a pain to always run this application by pressing F5, then it would open in a browser you would have to right click uninstall and install it again to see any changes. All this and yet we were not able to debug it :( Now there is a solution for this to run a silverlight application directly out of browser and yet have the debug feature. Super cool, here is how. Right on the Silverlight project and go to debug and then select the Out-Of-Browser application option and choose the *.Web project. Then just right click on the SL project and set as Startup Project. There you go, now every time you press F5, it will automatically run out of browser and still have the debug options. I go to know about this after some binging. Now let us jump to the core straight away. 1) To get the user id hyperlinked, we need to have a DataGridTemplateColumn and within that have a HyperLinkButton. The code for this will  be <data:DataGridTemplateColumn> <data:DataGridTemplateColumn.CellTemplate> <DataTemplate> <HyperlinkButton Click="HyperlinkButton_Click" Content="{Binding UserName}" TargetName="_blank" ></HyperlinkButton> </DataTemplate> </data:DataGridTemplateColumn.CellTemplate> </data:DataGridTemplateColumn> 2) Now let us look at how we are getting this done by looking into HyperlinkButton_Click event handler. There we will dynamically set the NavigateUri to the twitter page. I tried to do this using some binding, eval like stuff as in ASP.NET, but no luck! private void HyperlinkButton_Click(object sender, RoutedEventArgs e) { HyperlinkButton hb = (HyperlinkButton)e.OriginalSource; hb.NavigateUri = new Uri("http://twitter.com/" + hb.Content.ToString(), UriKind.Absolute); } 3) Now we need to switch on our Timer right in the OnNavigated to event on our SL page. So we need to modify our OnNavigated event to some thing like below: protected override void OnNavigatedTo(NavigationEventArgs e) { image1.Source = new BitmapImage(new Uri(GlobalVariable.profileImage, UriKind.Absolute)); this.Title = GlobalVariable.getUserName() + " - Home"; if (!GlobalVariable.isLoggedin()) this.NavigationService.Navigate(new Uri("/Login", UriKind.Relative)); else { currentGrid = "Timeline-Grid"; TwitterCredentialsSubmit(); myDispatcherTimer.Interval = new TimeSpan(0, 0, 0, 60, 0); myDispatcherTimer.Tick += new EventHandler(Each_Tick); myDispatcherTimer.Start(); } } I use a global string – here it is currentGrid variable to indicate what is bound in the datagrid so that after every timer tick, I can rebind the latest data to it again. Like I will only rebind the friends timeline again if the data grid currently holds it and I’ll only rebind the respective list status again in the data grid, if already a list status is bound to the data grid. In the above timer code, its set to trigger the Each_Tick event handler every 1 minute (60 seconds). TimeSpan takes in (days, hours, minutes, seconds, milliseconds). 4) Now we need to set the list name in the currentGrid variable when a list button is clicked. So add the code line below to the list button event handler currentGrid = currentList = b.Content.ToString(); 5) Now let us see how Each_Tick event handler is implemented. public void Each_Tick(object o, EventArgs sender) { if (!currentGrid.Equals("Timeline-Grid")) getListStatuses(currentGrid); else { WebRequest.RegisterPrefix("https://", System.Net.Browser.WebRequestCreator.ClientHttp); WebClient myService = new WebClient(); myService.AllowReadStreamBuffering = true; myService.UseDefaultCredentials = false; myService.Credentials = new NetworkCredential(GlobalVariable.getUserName(), GlobalVariable.getPassword()); myService.DownloadStringCompleted += new DownloadStringCompletedEventHandler(TimelineRequestCompleted); myService.DownloadStringAsync(new Uri("https://twitter.com/statuses/friends_timeline.xml")); } } If the data grid hold friends timeline, I just use the same bit of code we had already to bind the friends timeline to the data grid. Copy Paste. But if it is some list timeline that is bound in the datagrid, I then call the getListStatus method with the currentGrid string which will actually be holding the list name. 6) I wanted to make the hyperlinks inside the status message as hyperlinks and when the user clicks on it, we can then open that link. I tried using a convertor and using a regex to recognize a url and wrap it up with a href, but that is not gonna work in silverlight textblock :( Anyways that convertor code is in the zip file. 7) You can get the complete project files from here. 8) Please comment below for your doubts, suggestions, improvements. I will try to reply as early as possible. Thanks for all your support. Technorati Tags: Silverlight 4,Datagrid,Twitter API,Silverlight Timer

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  • SQL SERVER – Weekly Series – Memory Lane – #004

    - by pinaldave
    Here is the list of curetted articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 Auto Generate Script to Delete Deprecated Fields in Current Database In early career everytime I have to drop a column, I had hard time doing it because I was scared what if that column was needed somewhere in the code. Due to this fear I never dropped any column. I just renamed the column. If the column which I renamed was needed afterwards it was very easy to rename it back again. However, it is not recommended to keep the deleted column renamed in the database. At every interval I used to drop the columns which was prefixed with specific word. This script is 6 years old but still works. Give it a look, I am open for improvements. 2007 Shrinking Truncate Log File – Log Full – Part 2 Shrinking database or mdf file is indeed bad thing and it creates lots of problems. However, once in a while there is legit requirement to shrink the log file – a very rare one. In the rare occasion shrinking or truncating the log file may be the only solution. However, one should make sure to take backup before and after the truncate or shrink as in case of a disaster they can be very useful. Remember that truncating log file will break the log chain and while restore it can create major issue. Anyway, use this feature with caution. 2008 Simple Use of Cursor to Print All Stored Procedures of Database Including Schema This is a very interesting requirement I used to face in my early career days, I needed to print all the Stored procedures of my database. Interesting enough I had written a cursor to do so. Today when I look back at this stored procedure, I believe there will be a much cleaner way to do the same task, however, I still use this SP quite often when I have to document all the stored procedures of my database. Interesting Observation about Order of Resultset without ORDER BY In industry many developers avoid using ORDER BY clause to display the result in particular order thinking that Index is enforcing the order. In this interesting example, I demonstrate that without using ORDER BY, same table and similar query can return different results. Query optimizer always returns results using any method which is optimized for performance. The learning is There is no order unless ORDER BY is used. 2009 Size of Index Table – A Puzzle to Find Index Size for Each Index on Table I asked this puzzle earlier where I asked how to find the Index size for each of the tables. The puzzle was very well received and lots of interesting answers were received. To answer this question I have written following blog posts. I suggest this weekend you try to solve this problem and see if you can come up with a better solution. If not, well here are the solutions. Solution 1 | Solution 2 | Solution 3 Understanding Table Hints with Examples Hints are options and strong suggestions specified for enforcement by the SQL Server query processor on DML statements. The hints override any execution plan the query optimizer might select for a query. The SQL Server Query optimizer is a very smart tool and it makes a better selection of execution plan. Suggesting hints to the Query Optimizer should be attempted when absolutely necessary and by experienced developers who know exactly what they are doing (or in development as a way to experiment and learn). Interesting Observation – TOP 100 PERCENT and ORDER BY I have seen developers and DBAs using TOP very causally when they have to use the ORDER BY clause. Theoretically, there is no need of ORDER BY in the view at all. All the ordering should be done outside the view and view should just have the SELECT statement in it. It was quite common that to save this extra typing by including ordering inside of the view. At several instances developers want a complete resultset and for the same they include TOP 100 PERCENT along with ORDER BY, assuming that this will simulate the SELECT statement with ORDER BY. 2010 SQLPASS Nov 8-11, 2010-Seattle – An Alternative Look at Experience In year 2010 I attended most prestigious SQL Server event SQLPASS between Nov 8-11, 2010 at Seattle. I have only one expression for the event - Best Summit Ever. Instead of writing about my usual routine or the event, I wrote about the interesting things I did and how I felt about it! When I go back and read it, I feel that this is the best event I attended in year 2010. Change Database Access to Single User Mode Using SSMS Image says all. 2011 SQL Server 2012 has introduced new analytic functions. These functions were long awaited and I am glad that they are now here. Before when any of this function was needed, people used to write long T-SQL code to simulate these functions. But now there’s no need of doing so. Having available native function also helps performance as well readability. Function SQLAuthority MSDN CUME_DIST CUME_DIST CUME_DIST FIRST_VALUE FIRST_VALUE FIRST_VALUE LAST_VALUE LAST_VALUE LAST_VALUE LEAD LEAD LEAD LAG LAG LAG PERCENTILE_CONT PERCENTILE_CONT PERCENTILE_CONT PERCENTILE_DISC PERCENTILE_DISC PERCENTILE_DISC PERCENT_RANK PERCENT_RANK PERCENT_RANK Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Extra Life 2012 - The Final Plea ... Until the Next One

    - by Chris Gardner
    I thought I'd share the email stream that my friends and family get about the event.So, here we are again. We scream closer to the event, and the goal is not met.I was approached by the ghost of feral platypii past last night. Well, approached is putting it lightly. I was mugged by the ghost of platypii past last night. He reminded me, in no uncertain terms that I have only reached the midway point of my fundraising goal. He then reminded me, in even less uncertain terms, that we are one week away from the event. There were other reminders past that, but this is a family broadcast. *shudder*Now, let us be serious for a moment. The event organizers claim a personal story helps to tug heart strings, whatever those are...I've been to Children's Hospital of Birmingham. I had to take Spawn, the Latter, there to verify she was not going to die. Instead, she's just a ticking time bomb for the next generation, but I digress.While I was there, I saw things. I saw child after child after child waiting for their appointment. I saw the most sublime displays of children's art juxtaposed with hospital sterilization that I could ever possibly imagine. I saw and heard things that only occur in the nightmares of parents, and I was only in the waiting rooms.But I will never forget the 10-ish year old girl that came in for her regularly scheduled dialysis appointment ... as if it was just another Friday afternoon. She had her school books, a little snack, a book to read for pleasure, and a DVD, in case she finished her homework a little early. You know, everything you'd need for an afternoon hooked up to a huge medical machine that going to clean out all the toxins in your blood. As she entered the secured area, she warmly greeted all the doctors and nurses with the same familiarity that I would greet the staff of my favorite coffee shop as I stopped in for my morning cup of coffee.I don't know the status of that little girl. I don't know if she's healthy or, quite frankly, alive. I don't even know her name, as I only heard it in passing for the 37 seconds our paths crossed. However, I do remember being incredibly moved and touched by her upbeat attitude about the situations, and I hope that my efforts last two Octobers got her, in some way, a little comfort.And, if she is still with us, I hope we can get her a little more.=== PREVIOUS MESSAGE FOLLOWS ===Greetings (Again),If you are receiving this updated message, then you didn't feel generous the first time. Now, I tried to be nice the first time. I tried to send a simple, unobtrusive email message to get you into the spirit. Well, much like the bell ringers that I ignore in front of the Wal-Mart, you ignored me.I probably should have seen that coming...However, unlike those poor souls, I know how to contact you. And I can find out where you live. So, so, so, you better feel lucky that I'm too lazy to terrorize you people, but cause I could do it.Remember, it's not for me, it's for those poor kids... and the feral platypii.  Because, we can make more children, but platypii are hard to come by.=== ORIGINAL MESSAGE FOLLOWS ===It's that time of year again. The time when I beg you for money for charity. See, unlike those bell ringers outside Wal-Mart, I don't do it when you have ten bazillion holiday obligations...Once again, I will be enduring a 24-hour marathon of gaming to raise money for Children Hospital in Birmingham. All the money goes straight to them, and you get to tell Uncie Samuel that you're good for that money. I'd REALLY like to break $1000 this year, as I have come REALLY close for the past 2 year to doing so.This year, the event will take place on October 20th, beginning at 8 A.M. Once again, I will try to provide some web streams, etc, if you want to point and laugh (especially if I have to result to playing Dance Central at 4 AM to stay awake for the last part.)Look at it this way, I'm going to badger you about this for the next month. You might as well donate some money so you can righteously tell me to shut the Smurf up.You can place your bid at the link below. Feel free to spread the word to anyone and everyone.I thank you. The children thank you. Several breeds of feral platypus thank you. Maybe, just maybe, doing so will help you feel the love felt by re-fried beans when lovingly hugged in a warm tortilla.Enjoy your burrito.http://www.extra-life.org/participant/cgardner

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  • What Can We Learn About Software Security by Going to the Gym

    - by Nick Harrison
    There was a recent rash of car break-ins at the gym. Not an epidemic by any stretch, probably 4 or 5, but still... My gym used to allow you to hang your keys from a peg board at the front desk. This way you could come to the gym dressed to work out, lock your valuables in your car, and not have anything to worry about. Ignorance is bliss. The problem was that anyone who wanted to could go pick up your car keys, click the unlock button and find your car. Once there, they could rummage through your stuff and then walk back in and finish their workout as if nothing had happened. The people doing this were a little smatter then the average thief and would swipe some but not all of your cash leaving everything else in place. Most thieves would steal the whole car and be busted more quickly. The victims were unaware that anything had happened for several days. Fortunately, once the victims realized what had happened, the gym was still able to pull security tapes and find out who was misbehaving. All of the bad guys were busted, and everyone can now breathe a sigh of relieve. It is once again safe to go to the gym. Except there was still a fundamental problem. Putting your keys on a peg board by the front door is just asking for bad things to happen. One person got busted exploiting this security flaw. Others can still be exploiting it. In fact, others may well have been exploiting it and simply never got caught. How long would it take you to realize that $10 was missing from your wallet, if everything else was there? How would you even know when it went missing? Would you go to the front desk and even bother to ask them to review security tapes if you were only missing a small amount. Once highlighted, it is easy to see how commonly such vulnerability may have been exploited. So the gym did the very reasonable precaution of removing the peg board. To me the most shocking part of this story is the resulting uproar from gym members losing the convenient key peg. How dare they remove the trusted peg board? How can I work out now, I have to carry my keys from machine to machine? How can I enjoy my workout with this added inconvenience? This all happened a couple of weeks ago, and some people are still complaining. In light of the recent high profile hacking, there are a couple of parallels that can be drawn. Many web sites are riddled with vulnerabilities are crazy and easily exploitable as leaving your car keys by the front door while you work out. No one ever considered thanking the people who were swiping these keys for pointing out the vulnerability. Without a hesitation, they had their gym memberships revoked and are awaiting prosecution. The gym did recognize the vulnerability for what it is, and closed up that attack vector. What can we learn from this? Monitoring and logging will not prevent a crime but they will allow us to identify that a crime took place and may help track down who did it. Once we find a security weakness, we need to eliminate it. We may never identify and eliminate all security weaknesses, but we cannot allow well known vulnerabilities to persist in our system. In our case, we are not likely to meet resistance from end users. We are more likely to meet resistance from stake holders, product owners, keeper of schedules and budgets. We may meet resistance from integration partners, co workers, and third party vendors. Regardless of the source, we will see resistance, but the weakness needs to be dealt with. There is no need to glorify a cracker for bringing to light a security weakness. Regardless of their claimed motives, they are not heroes. There is also no point in wasting time defending weaknesses once they are identified. Deal with the weakness and move on. In may be embarrassing to find security weaknesses in our systems, but it is even more embarrassing to continue ignoring them. Even if it is unpopular, we need to seek out security weaknesses and eliminate them when we find them. http://www.sans.org has put together the Common Weakness Enumeration http://cwe.mitre.org/ which lists out common weaknesses. The site navigation takes a little getting used to, but there is a treasure trove here. Here is the detail page for SQL Injection. It clearly states how this can be exploited, in case anyone doubts that the weakness should be taken seriously, and more importantly how to mitigate the risk.

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  • Myths about Coding Craftsmanship part 2

    - by tom
    Myth 3: The source of all bad code is inept developers and stupid people When you review code is this what you assume?  Shame on you.  You are probably making assumptions in your code if you are assuming so much already.  Bad code can be the result of any number of causes including but not limited to using dated techniques (like boxing when generics are available), not following standards (“look how he does the spacing between arguments!” or “did he really just name that variable ‘bln_Hello_Cats’?”), being redundant, using properties, methods, or objects in a novel way (like switching on button.Text between “Hello World” and “Hello World “ //clever use of space character… sigh), not following the SOLID principals, hacking around assumptions made in earlier iterations / hacking in features that should be worked into the overall design.  The first two issues, while annoying are pretty easy to spot and can be fixed so easily.  If your coding team is made up of experienced professionals who are passionate about staying current then these shouldn’t be happening.  If you work with a variety of skills, backgrounds, and experience then there will be some of this stuff going on.  If you have an opportunity to mentor such a developer who is receptive to constructive criticism don’t be a jerk; help them and the codebase will improve.  A little patience can improve the codebase, your work environment, and even your perspective. The novelty and redundancy I have encountered has often been the use of creativity when language knowledge was perceived as unavailable or too time consuming.  When developers learn on the job you get a lot of this.  Rather than going to MSDN developers will use what they know.  Depending on the constraints of their assignment hacking together what they know may seem quite practical.  This was not stupid though I often wonder how much time is actually “saved” by hacking.  These issues are often harder to untangle if we ever do.  They can also grow out of control as we write hack after hack to make it work and get back to some development that is satisfying. Hacking upon an existing hack is what I call “feeding the monster”.  Code monsters are anti-patterns and hacks gone wild.  The reason code monsters continue to get bigger is that they keep growing in scope, touching more and more of the application.  This is not the result of dumb developers. It is probably the result of avoiding design, not taking the time to understand the problems or anticipate or communicate the vision of the product.  If our developers don’t understand the purpose of a feature or product how do we expect potential customers to do so? Forethought and organization are often what is missing from bad code.  Developers who do not use the SOLID principals should be encouraged to learn these principals and be given guidance on how to apply them.  The time “saved” by giving hackers room to hack will be made up for and then some. Not as technical debt but as shoddy work that if not replaced will be struggled with again and again.  Bad code is not the result of dumb developers (usually) it is the result of trying to do too much without the proper resources and neglecting the right thing that needs doing with the first thoughtless thing that comes into our heads. Object oriented code is all about relationships between objects.  Coders who believe their coworkers are all fools tend to write objects that are difficult to work with, not eager to explain themselves, and perform erratically and irrationally.  If you constantly find you are surrounded by idiots you may want to ask yourself if you are being unreasonable, if you are being closed minded, of if you have chosen the right profession.  Opening your mind up to the idea that you probably work with rational, well-intentioned people will probably make you a better coder and it might even make you less grumpy.  If you are surrounded by jerks who do not engage in the exchange of ideas who do not care about their customers or the durability of the code you are building together then I suggest you find a new place to work.  Myth 4: Customers don’t care about “beautiful” code Craftsmanship is customer focused because it means that the job was done right, the product will withstand the abuse, modifications, and scrutiny of our customers.  Users can appreciate a predictable timeline for a release, a product delivered on time and on budget, a feature set that does not interfere with the task(s) it is supporting, quick turnarounds on exception messages, self healing issues, and less issues.  These are all hindered by skimping on craftsmanship.  When we write data access and when we write reusable code.   What do you think?  Does bad code come primarily from low IQ individuals?  Do customers care about beautiful code?

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  • Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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  • Loading XML file containing leading zeros with SSIS preserving the zeros

    - by Compudicted
    Visiting the MSDN SQL Server Integration Services Forum oftentimes I could see that people would pop up asking this question: “why I am not able to load an element from an XML file that contains zeros so the leading/trailing zeros would remain intact?”. I started to suspect that such a trivial and often-required operation perhaps is being misunderstood by the developer community. I would also like to add that the whole state of affairs surrounding the XML today is probably also going to be increasingly affected by a motion of people who dislike XML in general and many aspects of it as XSD and XSLT invoke a negative reaction at best. Nevertheless, XML is in wide use today and its importance as a bridge between diverse systems is ever increasing. Therefore, I deiced to write up an example of loading an arbitrary XML file that contains leading zeros in one of its elements using SSIS so the leading zeros would be preserved keeping in mind the goal on simplicity into a table in SQL Server database. To start off bring up your BIDS (running as admin) and add a new Data Flow Task (DFT). This DFT will serve as container to adding our XML processing elements (besides, the XML Source is not available anywhere else other than from within the DFT). Double-click your DFT and drag and drop the XMS Source component from the Tool Box’s Data Flow Sources. Now, let the fun begin! Being inspired by the upcoming Christmas I created a simple XML file with one set of data that contains an imaginary SSN number of Rudolph containing several leading zeros like 0000003. This file can be viewed here. To configure the XML Source of course it is quite intuitive to point it to our XML file, next what the XML source needs is either an embedded schema (XSD) or it can generate one for us. In lack of the one I opted to auto-generate it for me and I ended up with an XSD that looked like: <?xml version="1.0"?> <xs:schema attributeFormDefault="unqualified" elementFormDefault="qualified" xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:element name="XMasEvent"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" name="CaseInfo"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" name="ID" type="xs:unsignedByte" /> <xs:element minOccurs="0" name="CreatedDate" type="xs:unsignedInt" /> <xs:element minOccurs="0" name="LastName" type="xs:string" /> <xs:element minOccurs="0" name="FirstName" type="xs:string" /> <xs:element minOccurs="0" name="SSN" type="xs:unsignedByte" /> <!-- Becomes string -- > <xs:element minOccurs="0" name="DOB" type="xs:unsignedInt" /> <xs:element minOccurs="0" name="Event" type="xs:string" /> <xs:element minOccurs="0" name="ClosedDate" /> </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> </xs:complexType> </xs:element> </xs:schema> As an aside on the XML file: if your XML file does not contain the outer node (<XMasEvent>) then you may end up in a situation where you see just one field in the output. Now please note that the SSN element’s data type was chosen to be of unsignedByte (and this is for a reason). The reason is stemming from the fact all our figures in the element are digits, this is good, but this is not exactly what we need, because if we will attempt to load the data with this XSD then we are going to either get errors on the destination or most typically lose the leading zeros. So the next intuitive choice is to change the data type to string. Besides, if a SSIS package was already created based on this XSD and the data type change was done thereafter, one should re-set the metadata by right-clicking the XML Source and choosing “Advanced Editor” in which there is a refresh button at the bottom left which will do the trick. So far so good, we are ready to load our XML file, well actually yes, and no, in my experience typically some data conversion may be required. So depending on your data destination you may need to tweak the data types targeted. Let’s add a Data Conversion Task to our DFT. Your package should look like: To make the story short I only will cover the SSN field, so in my data source the target SQL Table has it as nchar(10) and we chose string in our XSD (yes, this is a big difference), under such circumstances the SSIS will complain. So will go and manipulate on the data type of SSN by making it Unicode String (DT_WSTR), World String per se. The conversion should look like: The peek at the Metadata: We are almost there, now all we need is to configure the destination. For simplicity I chose SQL Server Destination. The mapping is a breeze, F5 and I am able to insert my data into SQL Server now! Checking the zeros – they are all intact!

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  • Why everybody should do Sales!

    - by FelixWehmeyer
    I speak with many business students and ask them what job they want to get into. Most of them tell me they want a job in Marketing, Management Consulting or Finance. I hardly ever hear “Sales, that is what I want to do”, and I often wonder why. I would like to start with a quote from Zig Ziglar, a successful salesman: "Nothing happens until someone sells something." But to get back to the main point, why wouldn’t you want to get in sales? When people think of sales, they picture a typical salesman in their head and think that selling is scary and all about manipulating, pressuring and pushing someone into buying something they don’t need. Are these stereotypes accurate? I don’t believe so: So why should you want to be in sales? If you think about selling as providing the solution for the problem and talking about the benefits of making a decision, then every job in this world comes out of selling. In every job you deal with coworkers that you want to convince of your ideas or convincing your boss that the project you want to work on is good for the company.  These days, consumers and businesses are very well informed about services and products. When we are talking about highly complex products, such as IT solutions, businesses don’t accept your run-of-the-mill salesman who is pushing a sale. These are often long projects where salespeople have a consulting and leading role. Salespeople need to be able to consult companies and customers with their problem and convince a client that their solution is the best fit. Next to the fact that sales, is by far, not as scary and shady as you thought, there are a few points that will make you want to consider a sales career: Negotiating skills – When you are in sales you will learn how to negotiate. Salespeople learn to listen to their customers and try to make them happy, overcoming objections and come to a final agreement that both parties are happy with. Persistence/Challenge – As a salesperson you will often hear a negative answer, in a sales role you will start to embrace this and see a ‘no’ as a challenge not as a rejection. This attitude change can help you a lot in your career, but also in your personal life. You will become more optimistic and gain a go-getter attitude. Salary – As salespeople are seen as the moneymakers for the company, companies often reward their sales teams generously. Most likely in a sales role, you will receive a good basic salary and often you get nice bonuses on top of that based on your performance. Oracle is, for instance, the company that offers the highest average commission in the world. Further you can expect many other benefits as companies know that there is a high demand for good salespeople. Teamwork – Sales is a lot like having your own business, you are responsible for your own territory or set of clients. You are the one who is responsible for the revenue coming from that territory. So in order to gain revenue you will have to work together with many departments and people to make that happen. Every (potential) client could be seen as a different project, and you are the project leader. Understanding customers and the business – From any job that you choose sales will get you the most insight in the market. Salespeople are usually well-connected, talk with different customers and learn about the market and are up-to-date about all latest changes. Even if you want to change to a different role in the long run, you have a great head start as you understand the market and customers like no one else. Job security – Look at all the job postings out there. Many of them are sales-related. So if you want to have a steady job, plenty of choice and companies willing to invest in you, sales could be something for you.  Are you interested in exploring a sales career? At Oracle we are always looking for good sales professionals and fresh graduates who want to get into sales! For many languages such as Flemish, Dutch, German, French, Swedish and Norwegian (and more) we are currently looking for graduates who want to develop their career in Oracle. Please have a look at this article for the experience of a Business Development Consultant at Oracle in Dublin. Want to learn more about this job check out this link or send an email to jessica.ebbelaar-at-oracle.com! Have a look at our website http://campus.oracle.com for all of our other latest sales and non-sales vacancies!

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  • Using Resources the Right Way

    - by BuckWoody
    It’s an interesting time in computing technology. At one point there was a dearth of information available for solving a given problem, or educating ourselves on broader topics so that we can solve problems in the future. With dozens, perhaps hundreds or thousands of web sites and content available (for free, in many cases) from vendors, peers, even colleges and universities, it seems like there is actually too much information. Who has the time to absorb all this information and training? Even if you had the inclination, where to start? In fact, it seems so overwhelming that I often hear people saying that they can’t find the training they need, or that vendor X or Y “doesn’t help their users”. On questioning these folks, however, I often find that they – and sometimes I - haven’t put in the effort to learn what resources we have. That’s where blogs, like this one, can help. If you follow a blog, either by checking it often or perhaps subscribing to the Really Simple Syndication (RSS) feed, you’ll be able to spread out the search or create a mental filter for the information you need. But it’s not enough just read a blog or a web page. The creators need real feedback – what doesn’t work, and what does. Yes, you’re allowed to tell a vendor or writer “This helped me because…” so that you reinforce the positives. To be sure, bring up what doesn’t work as well –  that’s fine. But be specific, and be constructive. You’d be surprised at how much it matters. I know for a fact at Microsoft we listen – there is a real live person that reads your comments. I’m sure this is true of other vendors, and I also know that most blog authors – yours truly most especially – wants to know what you think.   In this blog entry I’d to call your attention to three resources you have at your disposal, and how you can use them to help. I’ll try to bring up things like this from time to time that I find useful, and cover in them in more depth like this. Think of this as a synopsis of a longer set of resources that you can use to filter whether you want to research further, bookmark, or forward on to a circle of friends where you think it might help them.   Data Driven Design Concepts http://msdn.microsoft.com/en-us/library/windowsazure/jj156154 I’ll start with a great site that walks you through the process of designing a solution from a data-first perspective. As you know, I believe all computing is merely re-arranging data. If you follow that logic as well, you’ll realize that whenever you create a solution, you should start at the data-end of the application. This resource helps you do that. Even if you don’t use the specific technologies the instructions use, the concepts hold for almost any other technology that deals with data. This should be a definite bookmark for a developer, DBA, or Data Architect. When I mentioned my admiration for this resource here at Microsoft, the team that created it contacted me and asked if I’d share an e-mail address to my readers so that you can comment on it. You’re guaranteed to be heard – you can suggest changes, talk about how useful – or not – it is, and so on. Here’s that address:  [email protected]   End-to-End Example of a complete Hybrid Application – with Live Demo https://azurestocktrader.cloudapp.net/Default.aspx I learn by example. I also like having ready-made, live, functional demos that show the completed solution at work. If you’ve ever wanted to learn how a complex, complete, hybrid application that bridges on-premises systems with cloud-based databases, code, functions and more, this is it. It’s a stock-trading simulator, and you can get everything from the design to the code itself, or you can just play with the application. It’s running on Windows Azure, the actual production servers we use for everything else. Using a Cloud-Based Service https://azureconfigweb.cloudapp.net/Default.aspx Along with that stock-trading application, you have a full demonstration and usable code sample of a web-based service available. If you’re a developer, this is a style of code you need to understand for everything from iPhone development to a full Service-Oriented Architecture (SOA) environment. So check out these resources. I’ll post more from time to time as I run across them. Hopefully they’ll be as useful to you as they are to me. Oh, and if you have a comment on any of the resources, let them know. And if you have any comments about these or any of my entries, feel free to post away. To quote a famous TV Show: “Hello Seattle – I’m listening…”

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