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  • Prevent anonymous access to form and application pages in SharePoint 2010

    - by shehan
    When you create a Publishing site that has anonymous access enabled, you will notice that anonymous users will not be able to access pages that reside in the “_layouts” virtual directory (e.g. http://siteX/_layouts/viewlsts.aspx). This is because the publishing infrastructure activates a hidden feature that prevents anonymous users from accessing these types of pages. However, if you were to create a site collection based of  Blank Site Template, you would notice that these pages are accessible by anonymous users. The fix is quite simple. There is a hidden feature that you would need to manually activate via stsadm. The feature is called “ViewFormPagesLockDown” (and is available in the Features folders in the 14 hive) To activate it: stsadm -o activatefeature -filename ViewFormPagesLockDown\feature.xml -url http://ServerName Once activated anonymous users will be promoted to enter credentials when they try to access form and application pages. The feature can also be deactivated for publishing sites that have it automatically turned on.   Technorati Tags: SharePoint 2010,anonymous,lockdown,pages,security

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  • Announcement: Oracle Solaris 11.1

    - by uwes
    On October 3rd at Oracle OpenWorld John Fowler announced Oracle Solaris 11.1 . This first update to Oracle Solaris 11 increases uptime for the Oracle Database: 8x faster database shutdown and start-up Helps DBAs find and resolve I/O issues increasing performance 1.2x Oracle RAC throughput Oracle Solaris 11.1 drives up network utilization by extending network virtualization to include Edge Virtual Bridging and Data Center Bridging that help manage network bandwidth for high priority services and applications. Learn more and share these valuable tools with your customers to encourage them to deploy Oracle Solaris 11.1 Read Press Release here Oracle Solaris 11.1 Data Sheet (PDF) What's New in Solaris 11.1 Oracle Solaris 11.1 FAQs Join the the online web event Oracle Solaris 11 Innovations for your Data Center on November 7, 2012

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  • Interview with Geoff Bones, developer on SQL Storage Compress

    - by red(at)work
    How did you come to be working at Red Gate? I've been working at Red Gate for nine months; before that I had been at a multinational engineering company. A number of my colleagues had left to work at Red Gate and spoke very highly of it, but I was happy in my role and thought, 'It can't be that great there, surely? They'll be back!' Then one day I visited to catch up them over lunch in the Red Gate canteen. I was so impressed with what I found there, that, three days later, I'd applied for a role as a developer. And how did you get into software development? My first job out of university was working as a systems programmer on IBM mainframes. This was quite a while ago: there was a lot of assembler and loading programs from tape drives and that kind of stuff. I learned a lot about how computers work, and this stood me in good stead when I moved over the development in the 90s. What's the best thing about working as a developer at Red Gate? Where should I start? One of the great things as a developer at Red Gate is the useful feedback and close contact we have with the people who use our products, either directly at trade shows and other events or through information coming through the product managers. The company's whole ethos is built around assisting the user, and this is in big contrast to my previous development roles. We aim to produce tools that people really want to use, that they enjoy using, and, as a developer, this is a great thing to aim for and a great feeling when we get it right. At Red Gate we also try to cut out the things that distract and stop us doing our jobs. As a developer, this means that I can focus on the code and the product I'm working on, knowing that others are doing a first-class job of making sure that the builds are running smoothly and that I'm getting great feedback from the testers. We keep our process light and effective, as we want to produce great software more than we want to produce great audit trails. Tell us a bit about the products you are currently working on. You mean HyperBac? First let me explain a bit about what HyperBac is. At heart it's a compression and encryption technology, but with a few added features that open up a wealth of really exciting possibilities. Right now we have the HyperBac technology in just three products: SQL HyperBac, SQL Virtual Restore and SQL Storage Compress, but we're only starting to develop what it can do. My personal favourite is SQL Virtual Restore; for example, I love the way you can use it to run independent test databases that are all backed by a single compressed backup. I don't think the market yet realises the kind of things you do once you are using these products. On the other hand, the benefits of SQL Storage Compress are straightforward: run your databases but use only 20% of the disk space. Databases are getting larger and larger, and, as they do, so does your ROI. What's a typical day for you? My days are pretty varied. We have our daily team stand-up meeting and then sometimes I will work alone on a current issue, or I'll be pair programming with one of my colleagues. From time to time we give half a day up to future planning with the team, when we look at the long and short term aims for the product and working out the development priorities. I also get to go to conferences and events, which is unusual for a development role and gives me the chance to meet and talk to our customers directly. Have you noticed anything different about developing tools for DBAs rather than other IT kinds of user? It seems to me that DBAs are quite independent minded; they know exactly what the problem they are facing is, and often have a solution in mind before they begin to look for what's on the market. This means that they're likely to cherry-pick tools from a range of vendors, picking the ones that are the best fit for them and that disrupt their environments the least. When I've met with DBAs, I've often been very impressed at their ability to summarise their set up, the issues, the obstacles they face when implementing a tool and their plans for their environment. It's easier to develop products for this audience as they give such a detailed overview of their needs, and I feel I understand their problems.

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  • How can I force X to start in a computer without a monitor?

    - by Javier Rivera
    I have I computer that have no monitor attached. When I boot it X fails to start because there is no monitor detected. If I boot it with a monitor attached and after X is started I remove the monitor everything works fine. Details and Background: This computer is a kind of hardware consolidation server. It's only purpose is to run two Virtual Box VM's that run Windows XP and some important but seldom used (once or twice a month) programs. For a couple of time it has been lying in a corner with an old monitor attached to it and working great. But space in the office was getting scarce and I moved the computer to the server room. There is no monitor attached to it there (no space), and sometimes the computer is rebooted. When it boots without monitor X is not started, the vms don't start and I get called to solve the problem.

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  • How do you upgrade/remove a side-by-side installation?

    - by d3vid
    I've hit some snags in the last two upgrades (which I've been able to resolve with time, patience and AskUbuntu :) so come 12.04 I'm considering a side-by-side installation. Perhaps even installing a pre-release before that (because virtual machine testing can't reveal hardware-related issues). So, let's say I installed a side-by-side version. As far as I can tell this splits my existing partition and installs a brand new Ubuntu on partition 2. If all goes well, there are no hardware issues, and my favorite apps seem to be working, how do I switch to a one-sided installation? If I can't, how do I do a side-by-side installation the next time? (And, am I crazy to consider using a pre-release version to do a side-by-side installation?)

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  • Video Presentation and Demo of Oracle Advanced Analytics & Data Mining

    - by Mike.Hallett(at)Oracle-BI&EPM
    For a video presentation and demonstration of Oracle Advanced Analytics & Data Mining  click here. (This plays a large MP4 file in a browser: access is from Google.docs, and this works best with Google CHROME). This one hour session focuses primarily on the Oracle Data Mining component of the Oracle Advanced Analytics Option along with Oracle R Enterprise and is tied to the Oracle SQL Developer Days virtual and onsite events and is presented by Oracle’s Director for Advanced Analytics, Charlie Berger, covering: Big Data + Big Data Analytics Competing on analytics & value proposition What is data mining? Typical use cases Oracle Data Mining high performance in-database SQL based data mining functions Exadata "smart scan" scoring Oracle Data Miner GUI (an Extension that ships with SQL Developer) Oracle Business Intelligence EE + Oracle Data Mining results/predictions in dashboards Applications "powered by Oracle Data Mining" for factory installed predictive analytics methodologies Oracle R Enterprise Please contact [email protected] should you have any questions. 

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  • Why enumerator structs are a really bad idea

    - by Simon Cooper
    If you've ever poked around the .NET class libraries in Reflector, I'm sure you would have noticed that the generic collection classes all have implementations of their IEnumerator as a struct rather than a class. As you will see, this design decision has some rather unfortunate side effects... As is generally known in the .NET world, mutable structs are a Very Bad Idea; and there are several other blogs around explaining this (Eric Lippert's blog post explains the problem quite well). In the BCL, the generic collection enumerators are all mutable structs, as they need to keep track of where they are in the collection. This bit me quite hard when I was coding a wrapper around a LinkedList<int>.Enumerator. It boils down to this code: sealed class EnumeratorWrapper : IEnumerator<int> { private readonly LinkedList<int>.Enumerator m_Enumerator; public EnumeratorWrapper(LinkedList<int> linkedList) { m_Enumerator = linkedList.GetEnumerator(); } public int Current { get { return m_Enumerator.Current; } } object System.Collections.IEnumerator.Current { get { return Current; } } public bool MoveNext() { return m_Enumerator.MoveNext(); } public void Reset() { ((System.Collections.IEnumerator)m_Enumerator).Reset(); } public void Dispose() { m_Enumerator.Dispose(); } } The key line here is the MoveNext method. When I initially coded this, I thought that the call to m_Enumerator.MoveNext() would alter the enumerator state in the m_Enumerator class variable and so the enumeration would proceed in an orderly fashion through the collection. However, when I ran this code it went into an infinite loop - the m_Enumerator.MoveNext() call wasn't actually changing the state in the m_Enumerator variable at all, and my code was looping forever on the first collection element. It was only after disassembling that method that I found out what was going on The MoveNext method above results in the following IL: .method public hidebysig newslot virtual final instance bool MoveNext() cil managed { .maxstack 1 .locals init ( [0] bool CS$1$0000, [1] valuetype [System]System.Collections.Generic.LinkedList`1/Enumerator CS$0$0001) L_0000: nop L_0001: ldarg.0 L_0002: ldfld valuetype [System]System.Collections.Generic.LinkedList`1/Enumerator EnumeratorWrapper::m_Enumerator L_0007: stloc.1 L_0008: ldloca.s CS$0$0001 L_000a: call instance bool [System]System.Collections.Generic.LinkedList`1/Enumerator::MoveNext() L_000f: stloc.0 L_0010: br.s L_0012 L_0012: ldloc.0 L_0013: ret } Here, the important line is 0002 - m_Enumerator is accessed using the ldfld operator, which does the following: Finds the value of a field in the object whose reference is currently on the evaluation stack. So, what the MoveNext method is doing is the following: public bool MoveNext() { LinkedList<int>.Enumerator CS$0$0001 = this.m_Enumerator; bool CS$1$0000 = CS$0$0001.MoveNext(); return CS$1$0000; } The enumerator instance being modified by the call to MoveNext is the one stored in the CS$0$0001 variable on the stack, and not the one in the EnumeratorWrapper class instance. Hence why the state of m_Enumerator wasn't getting updated. Hmm, ok. Well, why is it doing this? If you have a read of Eric Lippert's blog post about this issue, you'll notice he quotes a few sections of the C# spec. In particular, 7.5.4: ...if the field is readonly and the reference occurs outside an instance constructor of the class in which the field is declared, then the result is a value, namely the value of the field I in the object referenced by E. And my m_Enumerator field is readonly! Indeed, if I remove the readonly from the class variable then the problem goes away, and the code works as expected. The IL confirms this: .method public hidebysig newslot virtual final instance bool MoveNext() cil managed { .maxstack 1 .locals init ( [0] bool CS$1$0000) L_0000: nop L_0001: ldarg.0 L_0002: ldflda valuetype [System]System.Collections.Generic.LinkedList`1/Enumerator EnumeratorWrapper::m_Enumerator L_0007: call instance bool [System]System.Collections.Generic.LinkedList`1/Enumerator::MoveNext() L_000c: stloc.0 L_000d: br.s L_000f L_000f: ldloc.0 L_0010: ret } Notice on line 0002, instead of the ldfld we had before, we've got a ldflda, which does this: Finds the address of a field in the object whose reference is currently on the evaluation stack. Instead of loading the value, we're loading the address of the m_Enumerator field. So now the call to MoveNext modifies the enumerator stored in the class rather than on the stack, and everything works as expected. Previously, I had thought enumerator structs were an odd but interesting feature of the BCL that I had used in the past to do linked list slices. However, effects like this only underline how dangerous mutable structs are, and I'm at a loss to explain why the enumerators were implemented as structs in the first place. (interestingly, the SortedList<TKey, TValue> enumerator is a struct but is private, which makes it even more odd - the only way it can be accessed is as a boxed IEnumerator!). I would love to hear people's theories as to why the enumerators are implemented in such a fashion. And bonus points if you can explain why LinkedList<int>.Enumerator.Reset is an explicit implementation but Dispose is implicit... Note to self: never ever ever code a mutable struct.

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  • Only 192.168.0.3 can request, but anyone can request /public/file.html

    - by mattalexx
    I have the following virtual host on my development server: <VirtualHost *:80> ServerName example.com DocumentRoot /srv/web/example.com/pub <Directory /srv/web/example.com/pub> Order Deny,Allow Deny from all Allow from 192.168.0.3 </Directory> </VirtualHost> The Allow from 192.168.0.3 part is to only allow requests from my workstation machine. I want to tweak this to allow anyone to request a certain URL: http://example.com/public/file.html How do I change this to allow /public/file.html requests to get through from anyone? Note: /public/file.html doesn't actually exist as a file on the server. I redirect all incoming requests through a single index file using mod_rewrite.

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  • VirtualBox Share permissions

    - by Eduardo Oliveira
    at the moment i'm running ubuntu server 12.04 on top of a virtual box running as service in M$ w7x64, I've configured the shares on fstab with E /media/E vboxsf auto,rw,uid=1000,gid=1000 0 0 the mount is ok drwxrwxrwx 1 knoker knoker 16384 Sep 1 20:02 E but i cant change the permissions inside of /media/E ,chmod runs but doesn't do nothing. on a specific case /media/E/Docs/Downloads i have dr-xr-xr-x 1 knoker knoker 163840 Sep 1 19:30 Downloads and since i cant seem to be able to change from linux i tried it on the windows, and all users listed have full control... Any ideas on what is happening? Best Regards, Knoker

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  • Not getting GUI mode on ubuntu 12.04 desktop edition after installation on vmware workstation 7

    - by Salil Naik
    I installed Ubuntu 12.04 desktop edition on my PC using VMWare workstation 7. I assigned 1GB RAM and 20 GB Hard disk to Ubuntu. While starting Ubuntu virtual machine, It is not starting up with GUI mode. In is prompting me my Login ID in textual mode always. After waiting for long time as well the GUI mode is not appearing. I tried running sudo apt-get install updates sudo apt-get install xinit sudo apt-get install ubuntu-desktop Honestly, i don't know the meaning of all these.I am very new to ubuntu.Please help me here what to do? Below is my Laptop configuration OS: Genuine Windows 7 Home Basic(64 bit) RAM: 3 GB Processor: Intel core i3 Regards Salil

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  • Installing Ubuntu 12.04 on NUC intel i3 DC3217IYE

    - by Kieron
    System: NUC i3, 2 hdmi ports, ethernet, no wireless. UEFI boot 2x2gb ram 30gb mSATA internal drive Ubuntu 64bit 12.04.03 Hello i am having much trouble loading an OS on my NUC. I started out attempting another OS with various loaders (beast/hack) without much success,(various panics on boot or endless reboot loops, or graphics failures) after many tries i decided to attempt Ubuntu. Many years ago i loaded Ubuntu on an e-machine without an issue so i figured it would go smoothly, nothing could be further from the truth. The Live USB stick loads, but when i am installing the OS it always fails to load grub 2. Obviously it wont boot from SSD without grub2. I searched and found that Boot-repair should fix it...so i created a live usb with boot repair...it refuses to repair the grub because the install never finished and the needed partions are not fully created and flagged. It also demands an internet connection which i am unable to provide. I then ran gparted in an attempt to create the needed partitions manually, then re-ran boot repair turning off the "check internet" option. and disabling the re-install grub hoping it would create the missing directories and or fix the flags. it appeared to run successfully but upon return to the Ubuntu live USB it still fails at the grub2 install. also gparted doesnt have the same choices that Ubuntu install has when creating partitions, causing it to not recognize that i already had a root, or an EFI directory or it sometimes couldnt tell what the format of the partition was...all very annoying the reason i cant connect to internet (and cant upload the error logs) is the nuc only has Ethernet and the location i have to set up is too far away from modem. i can not move the monitor closer to modem as it is a 50inch LCD. I just want to do a basic install with one user acct and remote desktop (vnc) turned on so i can move the NUC to the modem connect via ethernet and then finish setting it up via Remote desktop/VNC chicken from my mac. While i await any assistance you maybe able to provide i am going to attempt to switch to the 32bit version and legacy boot to see if that can load grub. thnx again to anyone that can come up with a possible solution. i would love to hit "erase and install ubuntu" if anyone can figure out what is stopping that simple answer from working. Also disks (CD/DVD) are not an option as neither my Mac mini or my NUC have optical drives, and i have no desire to buy one for one task

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  • How to configure apache / php / postfix website emails when using vhosts?

    - by Alistair Buxton
    I have a LAMP webserver configured to serve multiple websites. Each virtual host has various PHP applications, mainly Wordpress. When users sign up to the Wordpress sites, email is sent by PHP through to postfix, and then on to the receiver. The problem is that postfix is identifying itself to the remote server with the contents of /etc/hostname, which is not a fully qualified domain name. Some mail servers reject this and the mail bounces. Additionally, the return path is being set to one of the vitual host domains, seemingly at random. I could set /etc/hostname to one of the website domain names, but then the emails from the other websites would have a wrong server in the headers, and this would not fix the return-path issue. Possibly related, apache2 says "could not determine the server's fully qualified domain name" on startup. How do I fix this so that each website can send email without revealing the other websites hosted on the server?

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  • Webcast: Introducing the New Oracle VM Blade Cluster Reference Configuration

    - by Ferhat Hatay
    The Fastest Way to Virtualize Your Datacenter Join our webcast “Best Practices for Speeding Virtual Infrastructure Deployment with Oracle VM” Tues., January 25, 2011 9 a.m. PT / 12 p.m. ET Presented by: Marc Shelley, Senior Manager, Oracle Blades Product Management Tom Lisjac, Senior Member, Oracle Technical Staff Register now for our live webcast! The Oracle VM blade cluster reference configuration addresses the key challenges associated with deploying a virtualization infrastructure. It eliminates or significantly reduces the assembly and integration of the following components BY UP TO 98%: Servers Storage Network Connections Virtualization Software Operating Systems Attend this fact-filled, how-to Webcast with Oracle experts to learn the best practices for deploying the reference configuration for Oracle VM Server for x86 and Sun Blade and Sun Fire x86 rack mount servers. Virtualization is easier than ever with this new configuration. Register now for our live webcast! For more information, see: Oracle white paper: Accelerating deployment of virtualized infrastructures with the Oracle VM blade cluster reference configuration Oracle technical white paper: Best Practices and Guidelines for Deploying the Oracle VM Blade Cluster Reference Configuration

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  • Virtuelle Tour durch das Oracle Universum

    - by A&C Redaktion
    Die neue „Oracle Hardware Virtual Tour“ fürs iPhone und iPad ist eine animierte Entdeckungsreise zu verschiedenen Oracle Produkten: Man öffnet Gehäuse, findet diverse Komponenten, kann diese anschauen, drehen und herausfinden, wozu sie gut sind. Zu sehen und erfahren gibt es unter anderem Oracle Exadata, SPARC Systeme, Sun x86 Systeme, Sun Blade und Sun Netra Systeme. Sie alle treten mit dem Anspruch an, Rekorde in Sachen Performance zu brechen, einfach in der Handhabung zu sein, mit hoher Verfügbarkeit zu punkten und Kosten zu sparen. Ein verspieltes Feature – aber eines, das Partner im Kundenkontakt gewinnbringend einsetzen können. Die 3D-Apps laufen auf dem iPhone 3GS, dem iPad 2 oder neueren Geräten.

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  • Virtuelle Tour durch das Oracle Universum

    - by A&C Redaktion
    Die neue „Oracle Hardware Virtual Tour“ fürs iPhone und iPad ist eine animierte Entdeckungsreise zu verschiedenen Oracle Produkten: Man öffnet Gehäuse, findet diverse Komponenten, kann diese anschauen, drehen und herausfinden, wozu sie gut sind. Zu sehen und erfahren gibt es unter anderem Oracle Exadata, SPARC Systeme, Sun x86 Systeme, Sun Blade und Sun Netra Systeme. Sie alle treten mit dem Anspruch an, Rekorde in Sachen Performance zu brechen, einfach in der Handhabung zu sein, mit hoher Verfügbarkeit zu punkten und Kosten zu sparen. Ein verspieltes Feature – aber eines, das Partner im Kundenkontakt gewinnbringend einsetzen können. Die 3D-Apps laufen auf dem iPhone 3GS, dem iPad 2 oder neueren Geräten.

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  • How to Use Windows 8's Storage Spaces to Mirror & Combine Drives

    - by Chris Hoffman
    “Storage Spaces” is a new feature in Windows 8 that can combine multiple hard drives into a single virtual drive. It can mirror data across multiple drives for redundancy or combine multiple physical drives into a single pool of storage. You can even create pools of storage larger than the amount of physical storage space you have available. When the physical storage fills up, you can plug in another drive and take advantage of it with no additional configuration required. Storage Spaces is similar to RAID or LVM on Linux. The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos

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  • How to get Visual Studio 2012 working on Ubuntu 12.04.1?

    - by kamil
    I am trying to get visual studio working in Unity (via Wine) without using any virtual machine or other Desktop Environment alternatives. I am convinced Visual Studio is the ultimate IDE for .Net programming languages. I'm not necessarily for dual booting. I have been working more than 10 years on visual studio and I prefer it over other IDEs. I have tried other IDEs but they didn't work too well for me. Does anyone know a way to get this working natively?

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  • What You Said: Your Favorite Windows Customization Tricks

    - by Jason Fitzpatrick
    Earlier this week we asked you to share your favorite Windows customization tricks and now we’re back to highlight some of the tips, tricks, and tweaks you shared. Your customization tips ranged from cosmetic to behind the scenes tweaks and offered a wide variety of ways to customize the Windows experience. Ted Lilley’s favorite must-have tweak involves Windows Explorer: The most fundamental change I make to Windows 7 is to immediately add tabs to Explorer via the QTTabbar add-on. I also add the good old cut/copy/paste/delete/new folder buttons alongside the tabs by installing Classic Shell (I skip Classic Start). Robin sets up virtual desktops: How to Use an Xbox 360 Controller On Your Windows PC Download the Official How-To Geek Trivia App for Windows 8 How to Banish Duplicate Photos with VisiPic

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  • How to verify real people?

    - by Gerben Jacobs
    For a music community, I want bands to be able to verify themselves. What is the best way to do this? For example I could let the record label mail me, but some bands are indepedent. I could also ask them to put a 'code' on their website or Facebook page and then check manually. I'm not per se looking for a waterproof solution, so no scanning of real life documents and I'm okay with doing the checks manually. In other words, how can you verify real people with their virtual presence?

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  • SANS Webcast: Label Based Access Controls in Oracle Database 11g

    - by Troy Kitch
    Controlling access to data subsets within an application table can be difficult and inefficient especially when faced with specific data ownership, consolidation and multi-tenancy requirements. However, this can be elegantly addressed using label based access control (LBAC). In this webcast you will learn how LBAC using Oracle Label Security and Oracle Database 11g can easily enforce row-level access based on user security clearance. In addition, Oracle security experts will discuss real world case studies demonstrating how customers, in industries ranging from retail to government, are relying on Oracle Label Security for virtual information partitioning and secure consolidation of information.  Register for the July 12 webcast now.

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  • Recorded YouTube-like presentation and "live" demos of Oracle Advanced Analytics

    - by chberger
    Ever want to just sit and watch a YouTube-like presentation and "live" demos of Oracle Advanced Analytics?  Then ' target=""click here! This 1+ hour long session focuses primarily on the Oracle Data Mining component of the Oracle Advanced Analytics Option and is tied to the Oracle SQL Developer Days virtual and onsite events.   I cover: Big Data + Big Data Analytics Competing on analytics & value proposition What is data mining? Typical use cases Oracle Data Mining high performance in-database SQL based data mining functions Exadata "smart scan" scoring Oracle Data Miner GUI (an Extension that ships with SQL Developer) Oracle Business Intelligence EE + Oracle Data Mining resutls/predictions in dashboards Applications "powered by Oracle Data Mining for factory installed predictive analytics methodologies Oracle R Enterprise Please contact [email protected] should you have any questions.  Hope you enjoy!  Charlie Berger, Sr. Director of Product Management, Oracle Data Mining & Advanced Analytics, Oracle Corporation

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  • Restoring Databases

    - by Grant Fritchey
    I like the way Mike Walsh phrased it: You're Only As Good as Your Ability To Restore. Ain't it the truth. You may be taking backups, incrementals, and log backups of your databases. You may have DBCC in place, and all that fun stuff. But if you haven't restored the database, what do you have? You don't know. The trick is, restoring databases takes up a heck of a lot of space on your servers. To test all your productions backups, you'd need a system with as much space as production. unless.. Ever heard of SQL Virtual Restore? Check it out. With this, you answer Mike's questions and validate your backups without having to have twice the amount of space. That's a win, and we all know, winning is better than losing.

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  • Why is the console hanging randomly?

    - by Josh M.
    Ubuntu 10.10 Server x64 installed as Virtual Box VM. Fresh install plus postgresql and tomcat6 installed via aptitude. Rebooted the server and now when I run some command the console hangs. For instance, I run "sudo shutdown now" and then nothing happens but I am not returned to the prompt. I hit CTRL+C and nothing happens except ^C appears on the following line. I can type whatever and it will show up inline. I switch to tty2 and try to login and I only get as far as [username][enter] and that console hangs. One other thing - after "sudo reboot" the console appears to hang (just like above) when shutting down tomcat6. Any idea what's going on or what I should check? Thanks!

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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • Replace Broadcom "wl" driver with "b43"

    - by Laszlo Boros
    I'm using Ubuntu 10.04.4 LTS, and in my laptop there is a Broadcom BCM4312 wlan card. lspci output: 04:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01) Subsystem: Broadcom Corporation Device 04b5 Flags: bus master, fast devsel, latency 0, IRQ 18 Memory at f4500000 (64-bit, non-prefetchable) [size=16K] Capabilities: [40] Power Management version 3 Capabilities: [58] Vendor Specific Information Capabilities: [e8] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable- Capabilities: [d0] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [13c] Virtual Channel Capabilities: [160] Device Serial Number 81-ac-1d-ff-ff-12-54-92 Capabilities: [16c] Power Budgeting Kernel driver in use: wl Kernel modules: wl, ssb So as you can see, the current (and default) driver is wl - installed with jockey. But I have another Ubuntu based distribution on my laptop (BackTrack linux), which is also 10.04, but it has the b43 driver installed and the overall performance is MUCH better. So I would like to install it on this OS too, but even google didn't help me. So my question is how to install the latest b43 driver on my Ubuntu?

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