Unable to Mange DNS via MMC
- by IT Helpdesk Team Manager
When trying to access the DNS service on Microsoft Windows Server 2003 (Build 3790) domain controller/schema master via the MMC DNS snap in or locally via the DNS MMC from Administrative tools I'm getting a red "X" through the icon for the DNS Server. The inability to access DNS management via MMC happens on all domain controllers as well.
We've looked at items such as the DHCP client not being started, incorrect DNS setup ( the machine points at itself and another DC ), the DNS service not running ( it is and all DNS queries via NSLOOKUP work correctly ), dslint returns the correct information and functions as expected.
There is the following entry in the DNS event log:
The DNS server could not initialize the remote procedure call (RPC) service. If it is not running, start the RPC service or reboot the computer. The event data is the error code.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 0000051b
dnscmd fails with RPC server unavailable yet RPC is started:
C:\Documents and Settings\Administrator.DOMAIN>dnscmd /Info
Info query failed
status = 1722 (0x000006ba)
Command failed: RPC_S_SERVER_UNAVAILABLE 1722 (000006ba)
DCDIAG /TEST:DNS /V /E produces the following errors:
Warning: no DNS RPC connectivity (error or non Microsoft DNS server is running)
[Error details: 1753 (Type: Win32 - Description: There are no more endpoints available from the endpoint mapper.)]
Warning: no DNS RPC connectivity (error or non Microsoft DNS server is running)
[Error details: 1722 (Type: Win32 - Description: The RPC server is unavailable.)]
The DNS server could not initialize the remote procedure call (RPC) service. If it is not running, start the RPC service or reboot the computer. The event data is the error code.
A DNS query for _ldap._tcp.dc._msdcs. returns the correct results.
All domain and ADS related activities are working except that I can't manage my DNS via MMC or dnscmd.
Any thoughts or solutions would be greatly appreciated.
EDIT:
Adding Registry export per request:
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc
Class Name: <NO CLASS>
Last Write Time: 10/18/2012 - 2:29 PM
Value 0
Name: DCOM Protocols
Type: REG_MULTI_SZ
Data: ncacn_ip_tcp
Value 1
Name: UuidSequenceNumber
Type: REG_DWORD
Data: 0xb19bd0f
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols
Class Name: <NO CLASS>
Last Write Time: 3/9/2007 - 12:11 PM
Value 0
Name: ncacn_np
Type: REG_SZ
Data: rpcrt4.dll
Value 1
Name: ncacn_ip_tcp
Type: REG_SZ
Data: rpcrt4.dll
Value 2
Name: ncadg_ip_udp
Type: REG_SZ
Data: rpcrt4.dll
Value 3
Name: ncacn_http
Type: REG_SZ
Data: rpcrt4.dll
Value 4
Name: ncacn_at_dsp
Type: REG_SZ
Data: rpcrt4.dll
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\NameService
Class Name: <NO CLASS>
Last Write Time: 2/20/2006 - 4:48 PM
Value 0
Name: DefaultSyntax
Type: REG_SZ
Data: 3
Value 1
Name: Endpoint
Type: REG_SZ
Data: \pipe\locator
Value 2
Name: NetworkAddress
Type: REG_SZ
Data: \\.
Value 3
Name: Protocol
Type: REG_SZ
Data: ncacn_np
Value 4
Name: ServerNetworkAddress
Type: REG_SZ
Data: \\.
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\NetBios
Class Name: <NO CLASS>
Last Write Time: 2/20/2006 - 4:48 PM
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\RpcProxy
Class Name: <NO CLASS>
Last Write Time: 3/9/2007 - 12:11 PM
Value 0
Name: Enabled
Type: REG_DWORD
Data: 0x1
Value 1
Name: ValidPorts
Type: REG_SZ
Data: pdc:100-5000
Key Name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\SecurityService
Class Name: <NO CLASS>
Last Write Time: 2/20/2006 - 4:48 PM
Value 0
Name: 9
Type: REG_SZ
Data: secur32.dll
Value 1
Name: 10
Type: REG_SZ
Data: secur32.dll
Value 2
Name: 14
Type: REG_SZ
Data: schannel.dll
Value 3
Name: 16
Type: REG_SZ
Data: secur32.dll
Value 4
Name: 1
Type: REG_SZ
Data: secur32.dll
Value 5
Name: 18
Type: REG_SZ
Data: secur32.dll
Value 6
Name: 68
Type: REG_SZ
Data: netlogon.dll
