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• XCOPY access denied error on My Documents folder

  - by Ryan M.

  Here's the situation. We have a file server set up at \fileserver\ that has a folder for every user at \fileserver\users\first.last I'm running an xcopy command to backup the My Documents folder from their computer to their personal folder. The command I'm running is: xcopy "C:\Users\%username%\My Documents\*" "\\fileserver\users\%username%\My Documents" /D /E /O /Y /I I've been silently running this script at login without the users knowing, just so I can get it to work before telling them what it does. After I discovered it wasn't working, I manually ran the batch script that executes the xcopy command on one of their computers and get an access denied error. I then logged into a test account on my own computer and got the same error. I checked all the permissions for the share and security and they're set to how I want them. I can manually browse to that folder and create new files. I can drag and drop items into the \fileserver\users\first.last location and it works great. So I try something else to try and find the source of the access denied problem. I ran an xcopy command to copy the My Documents folder to a different location on the same machine and I still got the access denied error! So xcopy seems to be denied access when it tries to copy the My Documents folder. Any suggestions on how I can get this working? Anyone know the reason behind the access denied error?

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• UAC being turned off every time Windows 7 starts

  - by Mehper C. Palavuzlar

  I have strange problem on my HP laptop. This began to happen recently. Whenever I start my machine, Windows 7 Action Center displays the following warning: You need to restart your computer for UAC to be turned off. I never disable UAC, but obviously some process or virus (I'm not sure, only guessing) causes this. As soon as I get this warning, I head for the UAC settings, and re-enable UAC to dismiss this warning. This is a bothersome situation as I really don't know what causes the problem. I have run a full scan on the computer for any probable virus activity, but TrendMicro OfficeScan said that no viruses have been found. Malwarebytes' Anti-malware could not find any malicious items either. There are no other strange incidents on the machine. Everthing works fine except this bizarre incident. How can I learn what process is trying to turn off UAC? What way should I follow to overcome this problem?

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• Winamp playing sound but no video

  - by Greg Sansom

  I am having problems playing video in Winamp (the movie I am trying to play is an AVI - not sure if other formats work). I have installed the K-Lite Codec Pack, and the video does work in Winamp Classic. I can also play the video in Winamp on another machine (although I can't remember the exact configuration details of that machine - and I don't think they're relevant). There are a few symptoms: The content of the Video view is either empty, transparent, or displays rendering from other programs. Opening the Visualization view shows the following error: MILKDROP ERROR DirectX initialization failed (GetDeviceCaps). This means that no valid 3D-accelerated display adapter could be found on your computer. If you know this is not the case, it is possible that your graphics subsystem is unstable; please try rebooting your computer and then try to run the plugin again. Otherwise, please install a 3D-accelerated display adapter. Trying to open streams via the SHOUTCast TV plugin shows Error opening video output, and the video does not open. Opening the file with WMC causes the following error (although the movie still plays): Error creating DX9 allocation presenter CreateDevice failed D3DERR_NOTAVAILABLE There are no warnings displayed in Device Manager, although the display adapter is the standard Windows one. Running DxDiag shows no problems (codec for Video listed as XviD 1.1.2 Final). GSpot reports that codecs are installed. System specs: - Windows Server 2008 r2 Standard 64-bit, with latest updates; - .NET 3.5.1 installed; - Winamp v5.6.01 (latest version); - DirectX 11 (Latest version); - K-Lite Codec Pack 7.0.0 (Full); - Machine is HP DC7600 - full specs here. Please comment if there is any more information which will help to diagnose the problem.

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• Windows 7 notebook turn off by itself, how to check if it is due to CPU being too hot?

  - by Jian Lin

  I have a Dell Studio 15 notebook, and it just started turning off by itself yesterday. Could it be that the CPU is too hot? I have had several notebooks before and every one of them I can put them on the bed without any problem. This Dell Studio Notebook, however, seems like have the air / fan outlet pointed outward from the bottom back of the notebook, so I suspect that the air is partially blocked when it is on the bed. Are there Win 7 tools that can monitor the CPU temperature, or will some 3rd party tool be needed? (I try to stick to official tools nowadays). Also, it is running Win 7 Ulitmate, there is actually no utility or background service from Win 7 or from Dell that detects when the temperature is too hot (or 95% near the max), pop out a message box giving a warning and say that the computer will go into sleep mode in 1 minute, but instead just turn off the computer by brute force (cutting out the power) right then and there? Update: it turned off right in front of my eyes -- it is not doing any windows update or anything. just normal use and jooooop, it turned off.

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• EXCEL workbook, intermitently, takes 30 seconds to load

  - by Julio Nobre

  I am trying to figure out why a simple .XLS EXCEL workbook is taking, randomly, 30 seconds to open. Before answering: Please, bear mind the following: Problem symptoms Hanging is intermitent and it takes exactly 30 seconds; During hanging there is no cpu or disk activity; It only happens during workbook load. Every runs smooth after that; Windows Explorer.exe hangs on folder, but all other folders, system and applications are still responsive; There are no consecutive hangings. I have to wait for while to reproduce this behaviour; All workbooks where located on a local drive (C:\BPI); The workbook has no macros and no addins; Office 2003 is being used for several years; The computer is running Windows XP; Computer has several network mapped drives, all addressed to main file server; Recently, main fileserver was replaced by Windows 2011 SBS Standard Edition What I have done so far I have traced machine Explorer.exe, using Process Monitor, added Duration column, and filtered by Duration 1. That's is how I found that hanging was taking exactly 30 seconds. For further information, please refer to Oliver Salzburg tutorial. Using Process Monitor, I have also figured out than five operations were taking most of sample collecting duration. Looking at sample image below, column Operation below you will notice that one single operation was taking 29 seconds; I have tried different workbooks (all of them smaller than 30 KB); I have, temporarily, removed all shortcuts on User Document's folder that were pointing to network drives or shares; I have runned CCleaner to fix registry issues; I made sure that there were no external links on tested workbooks; I have reproduced this behaviour for hours; I have extensivelly researched for hours on the web; Process Monitor's collected and filtered data

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• How can I get Windows 8 to automatically disable touch when I am using my Wacom pen and turn it back on when I am not

  - by Robert

  I have an HP convertible tablet computer which I just upgraded to Windows 8. The problem (which existed under Windows 7 as well) is that this tablet has both a capacitive touch screen (with multi-touch) AND a wacom-type tablet built in to the screen that works using electro-magnetic resonance with the provided stylus. My Use Case: Most of the time I am happy using my fingers and the touch interface for navigation and whatnot. However, when I want to get down to serious note-taking/drawing, I want to use the wacom functionality. The problem is that any comfortable writing position has me resting my arm/hand on the screen, which activates the touch technology (despite supposed palm-detection algorithms) and completely screws up my input paradigm. My Ideal Solution: Ideallly, since wacom technology senses when the pen is "close" to the screen, I would love to have touch be automatically disabled whenever the wacom pen is detected, and turned back on when it is out of range. this would allow me to seamless switch between the two input methods, and since I NEVER want to use both at once would work perfectly for me. An acceptable alternative: As a next best option, It would be great to be able to turn off the touch functionality (leaving the wacom in place) whenever I entered specific apps (e.g. OneNote, Photoshop, Gimp, Pencil, etc.) and then have it turn back on when I left that app.... As a worst case at least lets me use my PC option: If I could create a shortcut (tile or otherwise) that flips the touch on and off without going all the way through the nested computer settings, that would be better than nothing. Thanks in advance for the help with 1 or more of the above.

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• Xampp can't start apachem windows xp

  - by jribeiro

  I formatted my computer a week ago. Installed wampp on windows xp, git and everything I needed. When I run git for the first time it told me it had a problem with my user folder (because of the accents) so I created a new user and migrated everything to the new one. After this wampp wouldn't start anymore. I uninstalled it and installed xampp which is what I'm using now. My problem is that even though I requesed xampp to install Apache as a service it isn't installed. It doesn't show in windows services screen. Xampp control panel shows mysql service running ok. When I click to install apache as a service it returns no error. When I click start apache no error is outputed. No file and no errors under c:/xampp/apache/log/ If I restart computer it says that apache service is not installed. I tried to reinstall wampp and the same problem occurs. If I run netstat -a -no nothing is running on port 80! What can I do??

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• Installed Paragon HFS+ for Windows 8, now my pc won't recognize the external firewire drive

  - by Steve

  I'm not incredibly knowledgeable about computers and I really need some help. Just got a Seagate external firewire drive this morning. I downloaded the necessary pc driver (Paragon HFS+ for Windows 8) through their website per the instructions that came with the drive. After installation, I restarted and the pc recognized the firewire drive just fine. About three hours into copying files from my pc to the firewire drive, it gave me an error and told me the files couldn't be copied. When I clicked to get out of the message, the computer crashed. After an hour of it trying to repair itself in safe mode, it restored me to an earlier version before the system crashed. Here's my current dilemma: The Paragon HFS+ is still showing up in my programs as installed, but the Device Manager is not recognizing the drive. When I try to uninstall and reinstall Paragon, it interrupts me with a message saying "The setup must update files or services that cannot be updated while the system is running" and basically gives me the finger. I have no idea what to do now, as it won't let me uninstall and reinstall Paragon, and I have no idea why it crashed my computer in the first place. Is there possibly another Mac - PC firewire driver I can try downloading instead? I really don't know what I'm doing and any help would be greatly appreciated.

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• Is there a way to force the monitor to power off in Windows 8?

  - by Rune Jacobsen

  I have googled this a bit and looked at powrprof.dll and PsShutdown but I haven't found a way to do exactly what I want to do. You know that power save option that lets Windows turn off your monitor(s) if you haven't touched the system for x amount of time? Well, I have a PC that needs to be on most of the day (and night), and I have to watch it much of the time, so I can't have a short timeout for automatically turning off the monitor. However, once I leave it for a few hours (happens at varying times of the day), I would like to be able to issue a command that puts the computer in this mode. Not sleep mode, not hibernate mode. Monitor off, that is all. I realize of course I could just turn the physical monitor off. That is not what I want. This Dell monitor takes forever to display a picture from a cold state. If it is turned off by the computer not sending a signal - not so bad. Is there any way for me to do this? As mentioned, the OS can do it, so I would find it really useful if I could do it too. :)

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• Am I getting the right memory for my motherboard?

  - by Daniel Carvalho

  Hi technophiles; I have a Gigabyte GA-EP45-DS motherboard. Also, the memory that came with my computer was two Transcend aXe RAM 1066MHZ 1GB modules. The thing is, I noticed that my motherboard has "DDR2 1200" written on it. This concerns me, have I bought slower memory than my computer is supposed to have ideally? Now, I'm not super concerned at a granular level about the best optimal RAM with the best CAS latency etc... but I do hope at least that I've got the right speed. Now, as far as I know, there is no such thing as ram at 1200MHZ? Am I right? You see, because I'm thinking of getting more RAM now, before I can't find the same type or speed any-more and just want to make sure it's the right thing. Furthermore, if the memory is slower than what I should be getting for my motherboard, what RAM should I be getting, and will that new RAM play nice with my old RAM? If I get new RAM at a different speed, would it be better / more beneficial performance-wise to omit the old RAM because of how the whole DUAL channel RAM thing works? I'm not too clued up on this area. Thanks chiefs.

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• VLAN Tagging Traffic on Cisco Switch

  - by David W

  I have a situation where I'm setting up multiple VLANS on a pfSense firewall on the same physical interface for a client. So in pfSense, I now have VLAN 100 (employees) and VLAN 200 (students - student computer lab). Downstream from pfSense, I have a Cisco SG200 switch, and coming off of the SG200 is the student lab (running on a Catalyst 2950. Yes, that's old, but it works, and this is a poor nonprofit we're talking about). What I'd like to do is tag everything on the network as VLAN 100, except for the student computer lab. Earlier today when I was on-site with the client, I went into to the old Catalyst 2950, and assigned all of its ports to access VLAN 200 (switchport mode access vlan 200) without setting up a trunk on the Catalyst or on the SG200. Looking back on it, I now understand why internet in the lab broke. I reverted the lab back to the default VLAN1 (we're still running on a different firewall - we haven't deployed pfSense -, and the traffic is still separated physically). So my question is, what do I need to do in order to properly deploy this scenario? I believe the correct answer is: Ensure VLANs 100 and 200 are setup in pfSense, and that DHCP is operating correctly (on separate subnets) Setup a trunkport VLAN that allows both 100 & 200 traffic, and plug that port directly into pfSense. Setup a VLAN 200 trunkport on the SG200 (It's not running iOS, but if it were, the command would be switchport trunk native vlan 200), which will then plug into the Catalyst 2950. Setup a VLAN 200 trunkport on the Catalyst 2950 (that is plugged into the SG200 VLAN200 port with the same command - switchport trunk native vlan 200) Setup the rest of the ports on the old Catalyst 2950 in the lab to be access ports on VLAN200. Is there anything that I'm missing, or do I need to tweak any of these steps, in order to properly segment the network traffic?

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• Webcam becomes "Unknown Device" after Windows Messenger 2011 is installed

  - by Boris

  I have Sony VAIO VGN-NS290J laptop. I installed Windows 7 Ultimate 64-bit. I was able to find drivers for all hardware without any problems. Recently, I installed Microsoft Windows Live Essentials 2011, i.e. Windows Live Messenger 2011. Ever since that application is running on my computer, my webcam is not recognized by the OS any more. It is listed as the "Unknown Device" and placed in the Universal Serial Bus controllers group in the Device Manager. There don't seem to be any drivers for this webcam. It's a standard Sony Motion Eye web camera and Sony does not offer any drivers for it. There is one application to download that utilizes the camera, but there are no drivers (and the system is showing the same behavior regardless of the presence of the application). It happens from time to time that the webcam becomes recognized by the OS again, after a couple of restarts; but not always. Then it becomes unknown again. I am absolutely positive that this issue is caused by the Windows Live Messenger 2011, because same symptoms caused the same effects before. I wish to be able to continue to use this software, but also to use my webcam. I was wondering if anyone had a similar issue and if there is a way to fix it. Thanks for all the help, I appreciate it. Update: I have discovered a pattern - if the camera goes astray, restarting the machine does not bring it back; but switching the computer off and turning it back on does. Every time! This is getting super complicated :)

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• Strange battery behavior on laptop

  - by EpsilonVector

  My laptop is behaving rather strangely lately, and I was hoping to get some idea as to what may be causing such symptoms. The problem: When charging, very minute or so it loses connectivity with the AC adapter for a split second, and regains it back immediately. When this happens the little light that indicates the computer is plugged in does flicker off and back on, but I checked the adapter by replacing the battery on my laptop, and this indeed solves the problem, so it is probably the battery which is at fault, not the adapter (I also tried to move the adapter's wire around just to make sure it had nothing to do with torn wires). I suppose that the obvious solution is to get a new battery, but as far as battery defects go- this is a rather strange one; it loses connection with the adapter, but still powers the computer, and changing the power setting to a balanced plan (was maximum performance) seem to have solved the problem too. Is there a chance this is not simply the battery, but some kind of other electronic defect? And if not, what can cause it to behave so strangely? PS I tried to recalibrate it- didn't help.

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• unable to copy file to folder, permission denied without explanation

  - by ValekHalfHeart

  Recently Norton Internet security deleted ml.exe (an assembler I use to program in masm32) off of my computer, thinking that one of the programs I had written with it was a virus (it was most certainly not). Fortunately, I had a copy of ml.exe backed up in an external hard drive, and tried to copy it over to my computer. The old ml.exe was located in C:\masm32\bin, so I tried to copy the new one to that location. After disabling Norton (which had opened the folder and preventing me from accessing it), I am still unable to copy the new file to C:\masm32\bin. When I tried, Windows announced that I would need Administrator permission to copy the file. Since I'm an admin, I figured this wouldn't be a problem although it was unexpected, as I have never had to provide administrator permission to access this folder before. However, instead of prompting me to enter my password, Windows simply refuses to copy the file: I repeat, I was not asked to provide a password. It simply says that I do not have permission. Does anyone know what's happening and how to fix it? Is Norton still causing problems, or it something else?

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• Very slow connection to xserve via afp or smb

  - by Mhoffman13

  Help. File transfer and connection speed to our Xserve are painfully slow from newly purchased iMacs. The Xserve is only used as a file server, its running 10.4.11. The problem seems to be only happening on brand new iMacs running 10.6.3. When connected either over afp or smb copying files is many times slower than usual. Other machines on the network running either 10.4 or 10.5 have a normal connection speed. To try to rule out OS incompatibility I connected the new iMac running 10.6 to another computer running 10.4 over the network. The file transfer speed was fast as normal. So it seems the problems lies with the X serve (maybe). The afp logs either access or error don't show anything unusual. One thing that did look different was when the imac was connected to the Xserve the user had its id listed as its IP address. The other machines connected, had the id of broadcasthost. I also noticed that when connected from the new iMac I can only see one of the mirrors. When any other computer connects both mirrors are shown. Tried a restart of the Xserve but the problem persists. Thanks in advance for any advice

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• Index a low-cost NAS on Windows 7

  - by JcMaco

  Has anyone found a way to index the files stored on a Networked Attached Storage on Windows 7 so that the files can be available in Windows Search and Libraries? I am referring to the cheap and available NAS like the Western Digital My Book series that use an embedded linux server. Similar question: http://windows7forums.com/windows-7-networking/6700-indexing-nas-drive-libraries.html EDIT Windows help proposes to make the files stored on the NAS available offline. This is obviously not a good solution if the NAS has more data than what the client can store. If the folder is on a network device that is not part of your homegroup, it can be included as long as the content of the folder is indexed. If the folder is already indexed on the device where it is stored, you should be able to include it directly in the library. If the network folder is not indexed, an easy way to index it is to make the folder available offline. This will create offline versions of the files in the folder, and add these files to the index on your computer. Once you make a folder available offline, you can include it in a library. When you make a network folder available offline, copies of all the files in that folder will be stored on your computer's hard disk. Take this into consideration if the network folder contains a large number of files.

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• PC power supply & normal range for voltages reported in BIOS hardware monitor?

  - by Chris W. Rea

  I'm trying to diagnose whether my computer has an ample power supply. Sometimes when I play a video-intensive game, both monitors lose the video signal, even though the computer remains on and sound playing. A theory I have is: the video card isn't getting sufficient power. I can't imagine it's overheating because the machine is well-ventilated and the video card isn't hot to touch when this happens. Anyway, in my PC's BIOS there's a Hardware Monitor page, and among other voltages reported (such as CPU, DRAM, South Bridge, etc.) I can see the following values: 3.3V 3.152V 5V 4.944V 12V 11.872V Are those the voltages used by peripherals? What voltage should I be referencing if I want to know what my video card (PCI Express) is consuming? What is the normal range of values reported for those? My values above appear to be under by approximately 4.5%, 1.1%, and 1.1% respectively. Is that cause for concern? How else should I be determining if my power supply is "right-sized" for my PC and video card, or am I perhaps barking up the wrong tree?

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• Un-install network printer drivers from Win7 64 Home Premium

  - by AkkA

  I recently bought a NAS device that has print server functionality through USB. The printer was already installed and fully working on another Win XP box, set up that box to see the printer over the network and it prints fine. I tried to install the printer on my Win7 laptop (64 bit, Home Premium), but got the wrong drivers somehow, or it just refuses to work. I need to completely un-install the printer drivers and start from scratch. Removing the printer (by going to the printers folder, right click and remove) does not actually un-install the drivers. It only removes the printer from active use. Even if I try to re-install new drivers it will load the old ones. I have read a few things on the net that say to load up a device snap-in or something of the sort into Computer Management, but this seems to be valid for Win7 Pro or greater, the function everyone tells you to use isnt available in Home Premium. Is there anything I can use to manage device driver files in Home Premium? I want to completely remove them from the computer.

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• Transfering Files to server IP and port

  - by Mason

  I need to transfer files from my local computer on windows 7 to a server running linux. I access the server with putty through ssh at a specific IPv4 address and port number. I've attempted using the pscp command from my local computer but was denied access by the server. "Fatal: Network error: Connection refused" c:>pscp test.csv userid@**IPv4_Addres***:Port# /path/destination_file_name. Either the server blocks all pscp attempts from unauthorized users (most likely my laptop included) or I used the command incorrectly. If you have experience using this command, where exactly will the file get transfered to, I'm assuming that the path destination starts at my home directory in the server. Also if you have any other alternative methods of transfering the files let me know. Update 1 I have also tried using WinSCP however I got permission denied for that as well, it looks like the server will not let me upload or save files. Solved I had a complete lapse of memory and forgot about sudo (spent too much time with scripts the last 2 months), so I was able to change the permissions to allow external editing. Thanks for all the help guys!

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• Setting up port forwarding for web server

  - by Javier Badia

  This could belong on Super User, but I thought this place was more appropiate. I want to run Apache in my computer and want to make it available to the outside world to test a couple things. Apparently, I have to go into my router's (a TP-LINK TD 8910G) settings and forward port 80 to my PC's IP. So far so good. Thing is, since the router uses a web based interface and it's kind of stupid, it told me that since I was using port 80 for this, I should access its settings through port 8080. Maybe it can't detect requests coming from the LAN, I don't know. Point is, now neither port can't access the configuration, and I can't access Internet. Specifically, trying to access anything (including 192.168.1.1, the router's settings) through port 80 turns up a blank page (maybe if I had the server running in my computer I'd get something, but I don't want to risk trying, I had to reset the router and restore the settings), and port 8080 gives a "Can't establish connection" error in Firefox (and similar ones in other browsers). Is there a way to configure the router to not redirect requests coming from inside the network? I'm a beginner with this stuff, so please try to explain in a simple way. If this is more appropiate in Super User, I'm sorry.

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• Why does my PC successfully boot only when unplugged for more than a few minutes?

  - by philg

  I have an HP Pavilion Elite desktop computer, model HPE-490t. I like it because it didn’t cost too much, boots itself from an SSD, came with 16 GB of RAM, and has 6 CPU cores for editing video and camera RAW images. It has one behavioral quirk that I cannot explain, however. The recent power interruptions here in the Northeast got the machine into a state where it could not be restarted. It would power up for a second or two, shut down, and then power up again, never being able to get to the point of showing anything on the monitor. I unplugged it for about 10 seconds and plugged it back in. Same behavior (fails to boot). I unplugged it and walked away for an hour, then plugged it back in and it worked perfectly! I think something similar happened after installing a second hard disk drive into this machine. So the question is why does the computer behave differently depending on how long it has been unplugged? Where is energy stored that affects the machine’s ability to boot? Capacitors in the power supply? Battery on the motherboard (there is one for the clock, but that wouldn’t be exhausted by being unplugged for an hour, I don’t think)?

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• Dropped WD External Harddisk, now it's shown as "Not initialized"

  - by Phelios

  So, the WD my passport external harddisk is dropped, and after that, the computer is unable to read it anymore. I was hopping if I can just find another case to try if the harddisk is still readable, but looks like the hard drive itself is not a normal SATA or PATA drive. I think it's modified. So, I can't find another case that I can try on. In the computer, I still can see the drive in the "Disk Management", but it's shown as Uninitialized, no size, and no drive letter. I've also tried a couple of recovery tools. Some can't detect at all, there is one (find and mount software) that can detect but shows 0 size. None of them can recover the data. WD is willing to replace it with a new one, but I still need to recover the data. Any way I can recover the data? UPDATE: I tried initialized it from the windows Disk Manager, but it give error "The request could not be performed because of an I/O device error."

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• Internet Explorer not working after establishing a SSTP VPN connection

  - by Massimo

  I have a problem which is constantly appearing on each Windows 7 computer I'm using, whenever I establish a SSTP VPN connection to a ForeFront TMG 2010 firewall; it only happens with SSTP connections, not PPTP/L2TP ones. The problem appears only if using a proxy server for Internet access; it doesn't happen when directly accessing the Internet (with or without NAT). It doesn't seem to depend on a specific proxy software being used (I've seen it happening with various ones). The problem is: as soon as I start the VPN connection, Internet Explorer can't access anything anymore. I'm not using the VPN connection as a default gateway, and I can succesfully ping the proxy server after the VPN connection is esatablished (and even telnet to its 8080 TCP port), so this is definitely not a routing problem. Also, the problem is specifically related to Internet Explorer: while it seems not able to connect to any site, other programs (such as FireFox) have no problem accessing the Internet through the same proxy. This behaviour can be easily reproduced on any Windows 7 computer (the service pack and patch level doesn't seem to matter at all). Have IE connect through a proxy, establish a SSTP VPN connection... and IE will just not work anymore until the VPN connection is dropped.

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• How do I fix error 1303 during TI Connect install?

  - by smoth190

  I recently purchased a TI-84 Plus graphing calculator, and I'm trying install the TI Connect software in order to connect the calculator to my computer via the USB cable. Unfortunately, I'm getting this error while trying to install the program: Error 1303. The installation has insufficient privileges to access this directory: E:\Data\Timothy\Documents\MyTIData. The installation cannot continue. Log on as administrator or contact your system administrator. However, my account is the only account on my PC, and it has administrative privileges. I've also tried running the installer with Run as Administrator, but with no luck. If I create the folder MyTIData manually, I receive this error: Error 1317. An error occurred while attempting to create the directory: E:\Data\Timothy\Documents\MyTIData I've reapplied the security settings to the E:\Data folder (and all its sub-directories) to Full for my account. I've also gone into Computer Management, and given SYSTEM full privileges for the entire disk. I've also logged out, logged back in, restarted, etc. but still, no luck. Now, I should mention that my Documents folder is not at the default location. I changed it due to my C: disk being a 90GB SSD, so I moved all my personal data onto the extra storage disk (which is ~1TB). I don't know if that is causing the issue, but it can't hurt throwing it out there. So why can't I install this program? Google'ing the problem brings up this error for various other installers (such as Visual Studio and Microsoft Office), but nothing for TI Connect. All the solutions are the same: Give the folder Full privileges...but I've already done this! I've also tried running the installer with and without the calculator plugged in, but it didn't change anything. In the prompt that contains the error, repeatedly clicking Retry or waiting a few moments before clicking Retry also produces no result.

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• Problems installing Windows service via Group Policy in a domain

  - by CraneStyle

  I'm reasonably new to Group Policy administration and I'm trying to deploy an MSI installer via Active Directory to install a service. In reality, I'm a software developer trying to test how my service will be installed in a domain environment. My test environment: Server 2003 Domain Controller About 10 machines (between XP SP3, and server 2008) all joined to my domain. No real other setup, or active directory configuration has been done apart from things like getting DNS right. I suspect that I may be missing a step in Group Policy that says I need to grant an explicit permission somewhere, but I have no idea where that might be or what it will say. What I've done: I followed the documentation from Microsoft in How to Deploy Software via Group Policy, so I believe all those steps are correct (I used the UNC path, verified NTFS permissions, I have verified the computers and users are members of groups that are assigned to receive the policy etc). If I deploy the software via the Computer Configuration, when I reboot the target machine I get the following: When the computer starts up it logs Event ID 108, and says "Failed to apply changes to software installation settings. Software changes could not be applied. A previous log entry with details should exist. The error was: An operations error occurred." There are no previous log entries to check, which is weird because if it ever actually tried to invoke the windows installer it should log any sort of failure of my application's installer. If I open a command prompt and manually run: msiexec /qb /i \\[host]\[share]\installer.msi It installs the service just fine. If I deploy the software via the User Configuration, when I log that user in the Event Log says that software changes were applied successfully, but my service isn't installed. However, when deployed via the User configuration even though it's not installed when I go to Control Panel - Add/Remove Programs and click on Add New Programs my service installer is being advertised and I can install/remove it from there. (this does not happen when it's assigned to computers) Hopefully that wall of text was enough information to get me going, thanks all for the help.

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