Brother MFC-J470DW scan function "Check Connection"
- by user292599
I have a Brother MFC-J470DW printer that I have connected to a
Linux desktop (running Ubuntu 14.04) using a wireless router
network. The printer works fine for printing and copying, but
now I want to add the scan function.
To set up the scan function, I went to the Brother web page
for this printer:
http://support.brother.com/g/b/downloadlist.aspx?c=eu_ot&lang=en&prod=mfcj470dw_us_eu_as&os=128
and under Scanner Drivers selected "Scanner driver 64bit
(deb package)", "Scan-key-tool 64bit (deb package)", and
"Scanner Setting file (deb package)". For each package, I
clicked the EULA, and selected "open with Ubuntu Software
Center". Then after the USC window pops up, I click on
Install and the red line goes from left to right. In each
case, the USC window then had a green checkmark and the
Install box changes to Reinstall (that's how you know it
worked).
So now I try it out. Hitting the Scan button on the
printer, selecting "Scan to file", and hitting ok produces
the message "Check Connection".
I checked the Brother Linux Information FAQ (scanner) page
and the 14th question seems the same as mine:
When I try to use the scan key on my network connected
machine, I receive the error "Check connection" or I can not
select anything except "scan to FTP".
I explored the solution given for this FAQ, but found from
ifconfig that I am already using eth0, the default setting,
so presumably that is not the problem.
I also found brscan-skey installed in /usr/bin and did
drrm@drrmlinux2:~$ brscan-skey -t
drrm@drrmlinux2:~$ brscan-skey
but that didn't help - I still get the "Check connection" message.
What can you suggest to fix this problem?
