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  • EPOS Systems and Its Benefits

    An Electronic Point Of Sale (EPOS) system is used for the accurate taking and recording of payment for goods and services in a shop, restaurant, hotel, or any other business that serves customers. E... [Author: Alan Wisdom - Computers and Internet - April 05, 2010]

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  • Customer Experience and BPM – From Efficiency to Engagement

    - by Ajay Khanna
    Over the last few years, focus of BPM has been mainly to improve the businesses efficiency. To create more efficient processes, to remove bottlenecks, to automate processes. That still holds true and why not? Isn’t BPM all about continuous improvement? BPM facilitates and requires business and IT collaboration. But business also requires working with customer. Do we not want to get close to and collaborate with our customers? This is where Social BPM takes BPM a step further. It not only allows people within an organization to collaborate to design exceptional processes, not only lets them collaborate on resolving a case but also let them engage with the customers. Engaging with customer means, first of all, connecting with them on their terms and turf. Take a new account opening process. Can a customer call you and initiate the process? Can a customer email you, or go to the website and initiate the process? Can they tweet you and initiate the process? Can they check the status of process via any channel they like? Can they take a picture of damaged package delivery and kick-off a returns process from their mobile device, with GIS data? Yes, these are various aspects to consider during process design if the goal is better customer experience and engagement. Of course, we want to be efficient and agile, but the focus here needs to be the customer. Now when the customer is tweeting about your products, posting on Facebook and Yelp about their experience with your company (and your process), you need to seek out that information. You need to gather and analyze the customer’s feedback on the social media and use that information to improve the processes and products. This is an excellent source of product and process ideation. So BPM is no longer only about improving back-office process efficiency, it is moving into a new and exciting phase of improving frontline customer facing processes, customer experience and engagement. Let me know how you think BPM can enhance customer experience.

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  • Oracle Magazine, July/August 2005

    Oracle Magazine July/August 2005 features articles on the IT challenges and solutions of small and midsize businesses, Linux clusters as data warehousing solutions, EJB 3.0, developing PHP applications against Oracle XML DB, Oracle LogMiner, Oracle JDeveloper and Oracle ADF, and much more.

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  • EntitySpaces 2008 Alpha Released

    - by Editor
    From the EntitySpaces Team: EntitySpaces 2008 Persistence Layer and Business Objects for Microsoft .NET We are very excited to offer this Alpha release for those who want to get a head start with EntitySpaces 2008 (ES2008). This Alpha release supports only C# class generation from within CodeSmith, and only supports Microsoft SqlServer. A subsequent [...]

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  • Enterprise VS Regular corporate developer

    - by Rick Ratayczak
    Ok, I "almost" lost a job offer because I "didn't have enough experience as an enterprise software engineer". I've been a programmer for over 16 years, and the last 12-14 professionally, at companies big and small. So this made me think of this question: What's the difference between a software engineer and an enterprise software engineer? Is there really a difference between software architecture and enterprise architecture? BTW: I try to do what every other GOOD software programmer does, like architecture, tdd, SDLC, etc.

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  • 4 Simple Guidelines to Follow in Easy Website Building

    If you want to build your business website the easy way, what you need to is to find a good website building program and start from that. Improving the website will be much easier once you have already set up an initial one. Easy website building is no longer an ambitious businessman's dream. It is a reality that you can take advantage of by utilizing simple and convenient ways in setting up a website.

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  • WebLogic Server 12c New Features on-demand training

    - by JuergenKress
    This interactive, self-paced eCourse gives a detailed overview of the latest features and enhancements in WebLogic Server 12.1.2. Watch the on-demand training here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic 12c training,education,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Biml Workshop presented by Varigence and Linchpin People

    Business Intelligence Markup Language (Biml) automates your BI patterns and eliminates the manual repetition that consumes most of your time. On October 15th come see why BI professionals around the world think Biml is the future of data integration and BI. Need to compare and sync database schemas?Let SQL Compare do the hard work. ”With the productivity I'll get out of this tool, it's like buying time.” Robert Sondles. Download a free trial.

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  • Oracle Sun Java Roadshow - Budapest

    - by peter.nagy
    Még a Sun Magyarország gondozásában, akik korábban is vitték ezen rendezvényeket újabb Java Roadshow esemény lesz. A sok külföldi eloado mellett hazai is lesz. A témák pedig meglehetosen aktuálisak: -Java at Oracle -Java in Embedded (SE, ME) -Java For Business -What is New in Java - Java FX, JDK 7 Szóval tessék jönni és meghallgatni, megvitatni. Logisztika: 2010. Május 20. 08:30 - 16:30 Ramada Plaza Budapest Hotel (1036 Árpád fejedelem útja 94.)

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  • As a tooling/automation developer, can I be making better use of OOP?

    - by Tom Pickles
    My time as a developer (~8 yrs) has been spent creating tooling/automation of one sort or another. The tools I develop usually interface with one or more API's. These API's could be win32, WMI, VMWare, a help-desk application, LDAP, you get the picture. The apps I develop could be just to pull back data and store/report. It could be to provision groups of VM's to create live like mock environments, update a trouble ticket etc. I've been developing in .Net and I'm currently reading into design patterns and trying to think about how I can improve my skills to make better use of and increase my understanding of OOP. For example, I've never used an interface of my own making in anger (which is probably not a good thing), because I honestly cannot identify where using one would benefit later on when modifying my code. My classes are usually very specific and I don't create similar classes with similar properties/methods which could use a common interface (like perhaps a car dealership or shop application might). I generally use an n-tier approach to my apps, having a presentation layer, a business logic/manager layer which interfaces with layer(s) that make calls to the API's I'm working with. My business entities are always just method-less container objects, which I populate with data and pass back and forth between my API interfacing layer using static methods to proxy/validate between the front and the back end. My code by nature of my work, has few common components, at least from what I can see. So I'm struggling to see how I can better make use of OOP design and perhaps reusable patterns. Am I right to be concerned that I could be being smarter about how I work, or is what I'm doing now right for my line of work? Or, am I missing something fundamental in OOP? EDIT: Here is some basic code to show how my mgr and api facing layers work. I use static classes as they do not persist any data, only facilitate moving it between layers. public static class MgrClass { public static bool PowerOnVM(string VMName) { // Perform logic to validate or apply biz logic // call APIClass to do the work return APIClass.PowerOnVM(VMName); } } public static class APIClass { public static bool PowerOnVM(string VMName) { // Calls to 3rd party API to power on a virtual machine // returns true or false if was successful for example } }

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  • Invitation for the ArcSig Meeting on May 18th! New Presentation!

    - by Rainer Habermann
    The Fort Lauderdale ArcSig May meeting will be on 05/18/2010 - 6:30 PM at the Microsoft Office in Fort Lauderdale. Jeff Barnes, Microsoft Architect Evangelist for the Gulf States, presents:   Developing with New Parallel Computing Technologies in VS 2010 and .NET 4.0 Register at: http://www.fladotnet.com/  - Free Pizza, soft drinks and small talk at 6:00 PM! I am looking forward to see you at the meeting! Rainer Habermann ArcSig Side Director

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  • What Is Spyware And How Does It Affect Your Computer

    Spyware is a type of malware (i.e., malicious software) that is installed on computers without the user';s consent. Spyware goes about collecting small amounts of information at a time about you. What... [Author: Daniel T. Driver - Computers and Internet - May 08, 2010]

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  • Why would you dual-run an app on Azure and AWS?

    - by Elton Stoneman
    Originally posted on: http://geekswithblogs.net/EltonStoneman/archive/2013/11/10/why-would-you-dual-run-an-app-on-azure-and-aws.aspxI had this question from a viewer of my Pluralsight course, Implementing the Reactive Manifesto with Azure and AWS, and thought I’d publish the response. So why would you dual-run your cloud app by hosting it on Azure and AWS? Sounds like a lot of extra development and management overhead. Well the most compelling reasons are reliability and portability. In 2012 I was working for a client who was making a big investment in the cloud, and at the end of the year we published their first external API for business partners. It was hosted in Azure and used some really nice features to route back into existing on-premise services. We were able to publish a clean, simple API to partners, and hide away the underlying complexity of the internal services while still leveraging them to do all the work. Two days after we went live, we were hit by the Azure SSL certificate expiry outage, and our API was unavailable for the best part of 3 days. Fortunately we had planned a gradual roll-out to partners, so the impact was minimal, but we’d been intending to ramp up quickly, and if the outage had happened a week or two later we would have been in a very bad place. Not least because our app could only run on Azure, we couldn’t package it up for another service without going back and reworking the code. More recently AWS had an issue with a networking device in one of their data centres which caused an outage that took the best part of a day to resolve. In both scenarios the SLAs are worthless, as you’ll get back a small percentage of your cloud expenditure, which is going to be negligible compared to your costs in dealing with the outage. And if your app is built specifically for AWS or Azure then if there’s an extended outage you can’t just deploy it onto a new set of kit from a different supplier. And the chances are pretty good there will be another extended outage, both for Microsoft and for Amazon. But the chances are small that it will happen to both at the same time. So my basic guidance has been: ignore the SLAs, go for better uptime by using two clouds. As soon as you need to scale beyond a single instance, start by scaling out to another cloud. Then scale out to different data centres in both clouds. Then you’ve got dual-cloud, quadruple-datacentre redundancy, so any more scaling you need can be left to the clouds to auto-scale themselves. By running in both clouds, you’ve made your app portable, so in the highly unlikely event that both AWS and Azure go down in multiple regions, you’ll have a deployment package which will let you spin up a new stack on yet another cloud, without having to rework your solution.

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  • What should I do to scale out an high-traffic website?

    - by makerofthings7
    What Best Practices should be undertaken for a Website that needs to "scale out" to handle capacity? This is especially relevant now that people are considering the cloud, but may be missing out on the fundamentals. I'm interested in hearing about anything you consider a best practice from development-level tasks, to infrastructure, to management. Use your best judgement when posting multiple answers, since it may make sense to post them separately for voting purposes. (hint: you'll likely get more reputation points for many small answers than one large answer)

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  • Microsoft leader des plateformes d'Informatique Décisionnelle d'après Gartner

    Microsoft leader des plateformes d'Informatique Décisionnelle d'après Gartner Le cabinet Gartner vient de publier son rapport annuel sur « le Carré Magique des Plateformes de l'Informatique Décisionnelle ». Conclusion, Microsoft conforte sa position de leader dans le domaine. Microsoft Business Intelligence est une gamme d'outils décisionnels « complète pour les collaborateurs, les équipes et les entreprises, afin d'améliorer les processus de prise de décision », explique Microsoft. En plus de figurer dans le carré des leaders depuis quelques années, Microsoft se distingue dans l'indice « capacité d'exécution » où l'éditeur surpasse ses concurrents Oracle, Mi...

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  • Logo Design in Brand Identity

    Yes, it is entirely possible that your business can do without hiring someone to create a logo design for you or your company. However, what if someone promises that using a logo design would bring i... [Author: Claudia Winifred - Web Design and Development - March 20, 2010]

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  • The only metric with any value

    - by Malcolm Anderson
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} There's a lot of talk in the Scrum world about metrics. What's the velocity? How big is a story point?  How many story points is that team producing per man hour?   People are sadly missing the whole point.  Take your measurements up a level or two.  When you get down to it, the only metric that makes any difference, is ROI.   The problem is that often times, the developers work in a dark hole, far removed from the realities of how exactly they get paid.  A bigger problem is that mid-level managers tend to be further removed from the realities of ROI.  A lot of times mid-level managers get tasked with tracking their teams "productivity" using things like, "lines of code", or "completeness of the productivity reports."   Monetize your projects and then track your velocity against business value (real dollars).    When your development teams can say, "Last year, our team cost the business 2 million dollars and we know that because of our efforts, the company saved 2 million dollars in waste and increased revenues by another 4 million dollars." At that point you have just moved your development team from a cost center, to a profit center.  You might have to give them a raise, but they have demonstrated that they have earned it.

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