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  • Any empirical evidence on the efficacy of CMMI?

    - by mehaase
    I am wondering if there are any studies that examine the efficacy of software projects in CMMI-oriented organizations. For example, are CMMI organizations more likely to finish projects on time and/or on budget than non-CMMI organizations? Edit for clarification: CMMI stands for "Capability Maturity Model Integration". It's developed by the Software Engineering Institute at Carnegie-Mellon University (SEI-CMU). It's not a certification, but there are various companies that will "appraise" your organization to various levels of CMMI, such as level 2 and level 3. (I believe CMMI level 1 is an animalistic, Hobbesian free-for-all that nobody aspires to. In other words, everybody is at least CMMI level 1, even if you've never heard of CMMI before.) I'm definitely not an expert, but I believe that an organization can be appraised for CMMI levels within different scopes of work: i.e. service delivery, software development, foobaring, etc. My question is focused on the software development appraisal: is an organization that has been appraised to CMMI Level X for software projects more likely to finish a software project on time and on budget than another organization that has not been appraised to CMMI Level X? However, in the absence of hard data about software-oriented CMMI, I'd be interested in the effect that CMMI appraisals have on other activities as well. I originally asked the question because I've seen various studies conducted on software (e.g. the essays in The Mythical Man Month refer to numerous empirical studies, as does McConnell's Code Complete), so I know that there are organizations performing empirical studies of software development.

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  • Capturing BizTalk 2004 SQLAdapter failures

    - by DanBedassa
    I was recently working on a BizTalk 2004 project where I encountered an issue with capturing exceptions (inside my orchestration) occurring from an external source. Like database server down, non-existing stored procedure, …   I thought I might write-up this in case it might help someone …   To reproduce an issue, I just rename the database to something different.   The orchestration was failing at the point where I make a SQL request via a Response-Request Port. The exception handlers were bypassed but I can see a warning in the event log saying: "The adapter failed to transmit message going to send port "   After scratching my head for a while (as a newbie to BTS 2004) to find a way to catch the exceptions from the SQLAdapter in an orchestration, here is the solution I had.   ·         Put the Send and Receive shapes inside a Scope shape ·         Set the Scope’s transaction type to “Long Running” ·         Add a Catch block expecting type “System.Exception” ·         Set the “Delivery Notification” of the associated Port to “Transmitted” ·         Change the “Retry Count” of the associated port to 0 (This will make sure BizTalk will raise the exception, instead of a warning, and you can capture that) ·         Now capture and do whatever with the exception inside the Catch block

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  • Beta Period Closed for "Java EE 6 JavaServer Faces Developer Certified Expert Exam" Certification Exam (1Z1-896)

    - by Brandye Barrington
    The beta period is closed for Java EE 6 JavaServer Faces Developer Certified Expert Exam (Exam 1Z1-896), and registration is now open for the production version of the exam. Passing this exam leads to the Oracle Certified Expert, Java EE 6 JavaServer Faces Developer certification. Earning a JavaServer Faces certification can help you deliver lower cost and faster time to market by allowing the experienced Java developer to take the web page from conception to delivery, removing the need for multiple collaboration with web designers and developers. With the range of products built on JSF, developing an expertise through certification on this technology can open the door to a variety of opportunities and give you an edge over your peers. This certification is also a valuable addition to your existing Java EE 5 and EE 6 certifications, increasing your marketable skills and solidifying your credibility. While training is not required for certification, the Java EE 6: Develop Web Applications with JSF course from Oracle University, can expedite you towards your certification. Visit pearsonvue.com/oracle and register for exam 1Z0-896. You can get all preparation details, including exam objectives, number of questions, time allotments, and pricing on the Oracle Certification website. QUICK LINKS: Certification Track: Oracle Certified Expert, Java EE 6 JavaServer Faces Developer Certification Exam: Java EE 6 JavaServer Faces Developer Certified Expert Exam (1Z1-896) Recommended Training: Java EE 6: Develop Web Applications with JSF Certification Website: About Beta Exams Register Now: Pearson VUE

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  • Uralelektrostroy Improves Turnaround Times for Engineering and Construction Projects by Approximately 50% with Better Project Data Management

    - by Melissa Centurio Lopes
    LLC Uralelektrostroy was established in 1998, to meet the growing demand for reliable energy supply, which included the deployment and operation of a modern power grid system for Russia’s booming economy and industrial sector. To rise to the challenge, the country required a company with a strong reputation and the ability to strategically operate energy production and distribution facilities. As a renowned energy expert, Uralelektrostroy successfully embarked on the mission—focusing on the design, construction, and operation of power grids, transmission lines, and generation facilities. Today, Uralelektrostroy leads the Russian utilities industry with operations across the country, particularly in the Ural, Western Siberia, and Moscow regions. Challenges: Track work progress through all engineering project development stages with ease—from planning and start-up operations, to onsite construction and quality assurance—to enhance visibility into complex projects, such as power grid and power-transmission-line construction Implement and execute engineering projects faster—for example, designing and building power generation and distribution facilities—by better monitoring numerous local subcontractors Improve alignment of project schedules with project owners’ requirements—awarding federal and regional authorities—to avoid incurring fines for missing deadlines Solutions: Used Oracle’s Primavera P6 Enterprise Project Portfolio Management 8.1 to streamline communication with customers and subcontractors through better data management and harmonized reporting, reducing construction project implementation and turnaround times by approximately 50%, on average Enabled fast generation of work-in-progress reports that track project schedules, budgets, materials, and staffing—from approval and material procurement, to construction and delivery Reduced the number of construction sites by nearly 30% (from 35 to 25) by identifying unprofitable sites—streamlining operations at the company’s construction site network and increasing profitability Improved project visibility by enabling managers to efficiently track project status, ensuring on-time reporting and punctual project deliveries to federal customers to reduce delay penalties to zero “Oracle’s Primavera P6 Enterprise Project Portfolio Management 8.1 drastically changed the way we run our business. We’ve reduced the number of redundant assets, streamlined project implementation and execution, and improved collaboration with our customers and contractors. Overall, the Oracle deployment helped to increase our profitability.” – Roman Aleksandrovich Naumenko, Head of Information Technology, LLC Uralelektrostroy Read the complete customer snapshot here.

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  • Oracle Forms: Walking the path to FMW Platform – webcast September 24th 2012

    - by JuergenKress
    The next 5 year Strategy Preparing for the Next Generation Applications Oracle Forms, a component of Oracle Fusion Middleware, is Oracle's long-established technology to design and build enterprise applications quickly and efficiently. Oracle remains committed to the development of this technology, and to the ongoing release as a component of the Oracle platform. This continuing commitment to Forms technology enables you to leverage your existing investment by easily upgrading and integrating existing Oracle Forms applications to take advantage of web technologies and service oriented architectures (SOA). For more information please visit our Forms OTN page. Agenda Why update? – New business imperatives What is the path? Why walk it with Oracle? Support Lifetime – upgrade to updates Summary Audience Enterprise & Solution Architects R&D leaders Project Managers and Project Leaders Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Duration 1 hour Forms: Walking the path to FMW September 24th, 2012, 9am BST Register Here! WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Forms,PTS,future of forms,forms roadmap,forms soa,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Is it possible to keep only one Database for both web and desktop applications?

    - by B4NZ41
    I'm experiencing a trouble with my business model, let me explain better. I'm developing a software for 1 year and few months, it's for the food industry, more exactly a software to: Delivery, Take Way, Table Reservation, POS, Accounts Payable and Receivable, Prints(receipt), Kitchen Monitors Orders, Customers Orders Control and Fiscal Area. Well, I had separated the software mainly in two areas, one is web area and the other is desktop area (Used by Admins only) and local installed. 1 - Web Area (Basically do the follow:) Show Catalog with the products Customers Make Orders Customers Pay for the Orders etc ... as mentioned above 2 - Desktop Area Manage Orders Manage Customers Manage Suppliers Manage Accounts Payable and Receivable etc ... as mentioned above The web area is hosted in an online web server (scripts and database are online). The Desktop area is hosted locally in a Linux machine with a local database and local scripts files. My question is: Is it possible to keep only one Database for both applications? If YES, please what is the best approach? Follow my technical specification environment Database: Actually I have two databases working and I would love to keep only one. Operating System: Linux (Kernel 2.6.X and above) or Windows (XP and above) For the Web Area Apache, PHP, Python, Java Script, Shell Script and MySQL. For the Desktop Area: PHP-GTK2, Apache, PHP, MySQL and Shell Script.

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  • Fusion Applications: Get Trained to Implement

    - by mseika
    0 0 1 214 1349 Technische Universität München 11 3 1560 14.0 96 800x600 Normal 0 21 false false false DE JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Normale Tabelle"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","serif";} Becoming an Oracle Fusion Applications Implementation Expert gives you the opportunity to gain differentiation and a competitive advantage. Oracle University can help you to get trained and then specialized. View the current course schedule for Romania and Turkey. You can choose a delivery format to suit your learning style and situation: Classroom Training in Bucharest, Romania or Istanbul, Turkey or the travel-free options: Live Virtual Class or Training On Demand. SPECIAL OFFER Standard prices for all Oracle Fusion Applications Training On Demand courses currently have a reduced price. This offer is valid until 31 August 2013. Your OPN discount will be then applied to this reduced price to make this learning form even more attractive.

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  • Fusion Applications: Get Trained to Implement

    - by mseika
    0 0 1 165 1041 Technische Universität München 8 2 1204 14.0 96 800x600 Normal 0 21 false false false DE JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Normale Tabelle"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","serif";} Becoming an Oracle Fusion Applications Implementation Expert gives you the opportunity to gain differentiation and a competitive advantage. Oracle University can help you to get trained and then specialized. View the current course schedule for France. You can choose a delivery format to suit your learning style and situation: Classroom Training in Paris Colombes or the travel-free options: Live Virtual Class or Training On Demand. SPECIAL OFFER Standard prices for all Oracle Fusion Applications Training On Demand courses currently have a reduced price. This offer is valid until 31 August 2013. Your OPN discount will be then applied to this reduced price to make this learning form even more attractive.

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  • What service or software should I use to serve advertising on a site with about 120k monthly page views?

    - by JasonBirch
    I have a site that is generating about 120k monthly page views and is being hosted on a shared FreeBSD server where I have access to PHP and MySQL. I am using some custom PHP server-side scripts that give each of my ad networks (AdSense, Tribal Fusion, etc) an adjustable percentage of impressions in each of the ad positions on my pages. I am looking for a better way of managing and measuring the delivery of these ads, and would also like to be able to take direct placements and provide statistics to the clients. I am looking at options including OpenX self-hosted, OpenX community, and Google DoubleClick for Publishers Small Business (DFP), but am having difficulty determining which one will best meet my needs. They all seem to have pretty steep learning curves compared to my simple scripts. What I have taken away so far as the benefit of self-hosting is that I don't have to pay for the service if I exceed a maximum number of ad impressions, while both OpenX Community and DFP have free impression limits. Of course, if I was doing those kind of numbers I'd need to upgrade my hosting account, but I'm not sure even at that point whether it would be cheaper to serve the ads myself than pay for a premium service. Apart from this, I really need insights into what features differentiate these services, why I might want to choose one over another, and if there are any other competing products or service of the same quality that I should look into. Answers from webmasters who have used both (or all three) services and can talk to usability and ease of ad management would be highly appreciated.

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  • &ldquo;Why do transactional messages all have the same priority?&rdquo;

    - by John Breakwell
    I answered this question on the MSMQ forum on MSDN and thought it worth sharing here. The poster wanted to know why all transactional messages have a fixed priority of zero (instead of 0 through 7). They wanted the guaranteed delivery of messages to a queue but wanted to assign different levels of priority. Some aspects of MSMQ were defined way back in the last century and this is one of them. If I remember right, the reason was to avoid the following scenario: You have a single transaction of 3 messages (a, b and c) with priorities 5, 3 and 4 respectively. The messages are sent in order a,b,c The messages arrive in the queue and are arranged in order a,c,b to reflect priority order This breaks the guaranteed order part of the transaction.  I know that very few people send more than one message in a transaction but that is a scenario that MSMQ has to be able to handle; for the majority, including yourself, this scenario is irrelevant which is why you are surprised by the absence of transactional priorities. The options, therefore, available to the Microsoft developers were to: Implement code that allowed you to send messages with variable priority as long as any messages within the same transaction were the same priority, or Define a set priority for all transactional messages As you can understand, option 1 would be a complicated arrangement with all the necessary enforcement, error handling, user education and documentation, etc. Sure, it would have been possible to implement option 1 but I expect the product group decided to invest the development time in some other aspect of MSMQ. Now, with five versions out there, it would be confusing to change how the product operates, in addition to potentially breaking exisiting systems that have been working fine for years. So, balancing cost and risk against customer demand, I would not expect this feature to ever change.

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  • ??????????·????????????Oracle Solaris Cluster 4.0?

    - by kazun
    ??????OS?Oracle Solaris 11???????????????·????????????Oracle Solaris Cluster 4.0???2011?12?6????????????Oracle Solaris 11 ???????????????????????????Oracle Solaris Cluster 4.0 ???????????????????????? Oracle Solaris Cluster 4.0 ?3?????? - Oracle Solaris Cluster ???????????????????????????????????????????????? - Oracle Solaris 11 ?????? - Oracle Solaris Cluster 4.0?????????????????????????????????????? Oracle Solaris Cluster 4.0?? Oracle Solaris Cluster? Oracle Solaris ??????????????????????????????????????(HA)??????·????(DR)????????? Oracle Solaris 11 ??????????????? Oracle Solaris 11 Image Packaging System (IPS)???????????????????????????????????????????????????????? Oracle Solaris 11 ?????????(Automated Installer)????Oracle Solaris???Oracle Solaris Cluster????????????????????????? Oracle Solaris 11??????? Oracle Solaris 11 Zone Cluster ?????????????????????????????Solaris 11 native ??????????????????????????????????????????????????? ?????????????????????????????????????????Solaris 10 ???? Solaris 11 native ????????? Oracle VM Server for SPARC 2.1????????? ?:Zone Cluster (?)?Failover Zone(?)???? ?????·?????? Oracle Solaris Cluster Geographic Edition ?????????????????????·????????????? ?????????????????????????????????/?????????????????????? Oracle Data Guard(Oracle ?????? 11.2.0.3 ?????)?Availability Suite Feature of Oracle Solaris(Oracle Solaris 11 SRU1 ?????)?Oracle Solaris Cluster Geographic Edition script-based plug-ins?????????·??????????????????? ?:?????·???? ?????????????? Oracle Solaris Cluster 4.0??Apache?Apache Tomcat?DHCP?DNS?NFS???Oracle Solaris 11?????????Oracle Database 11g(?????????????Oracle Real Application Clusters)?Oracle WebLogic Server???????·???????????????·????????????????????????????????????????????????API??????????????????? Oracle Solaris Cluster 4.0??????????????????????????????????????????????????? ??????????? IPS ?????(???????? 30 ??????) Oracle Software Delivery Cloud (IPS?????????) (???? (??????????) ???? 30 ??????) OTN (IPS?????????)(?????????? ) ?????? ??????????????????? ???? Oracle Solaris Cluster Oracle Solaris Oracle's Sun Server and Storage Systems ???? Oracle Solaris Cluste Oracle Solaris ?Oracle Solaris Cluster Oasis?Blog

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  • Inspire Geek Love with These Hilarious Geek Valentines

    - by Eric Z Goodnight
    Want to send some Geek Love to that special someone? Why not do it with these elementary school throwback valentines, and win their heart this upcoming Valentine’s day—the geek way! Read on to see the simple method to make your own custom Valentines, as well as download a set of eleven ready-made ones any geek guy or gal should be delighted get. It’s amore! How to Make Custom Valentines A size we’ve used for all of our Valentines is a 3” x 4” at 150 dpi. This is fairly low resolution for print, but makes a great graphic to email. With your new image open, Navigate to Edit > Fill and fill your background layer with a rich, red color (or whatever appeals to you.) By setting “Use” to “Foreground color as shown above, you’ll paint whatever foreground color you have in your color picker. Press to select the text tool. Set a few text objects, using whatever fonts appeal to you. Pixel fonts, like this one, are freely downloadable, and we’ve already shared a great list of Valentines fonts. Copy an image from the internet if you’re confident your sweetie won’t mind a bit of fair use of copyrighted imagery. If they do mind, find yourself some great Creative Commons images. to do a free transform on your image, sizing it to whatever dimensions work best for your design. Right click your newly added image layer in your panel and Choose “Blending Effects” to pick a Layer Style. “Stroke” with this setting adds a black line around your image. Also turning on “Outer Glow” with this setting puts a dark black shadow around the top and bottom (and sides, although they are hidden). Add some more text. Double entendre is recommended. Click and hold down on the “Rectangle Tool” to get the “Custom Shape Tool.” The custom shape tool has useful vector shapes built into it. Find the “Shape” dropdown in the menu to find the heart image. Click and drag to create a vector heart shape in your image. Your layers panel is where you can change the color, if it happens to use the wrong one at first. Click the color swatch in your panel, highlighted in blue above. will transform your vector heart. You can also use it to rotate, if you like. Add some details, like this Power or Standby symbol, which can be found in symbol fonts, taken from images online, or drawn by hand. Your Valentine is now ready to be saved as a JPG or PNG and sent to the object of your affection! Keep reading to see a list of 11 downloadable How-To Geek Valentines, including this one and the three from the header image. Download The HTG Set of Valentines Download the HTG Geek Valentines (ZIP) Download the HTG Geek Valentines (ZIP) When he’s not wooing ladies with Valentines cards, you can email the author at [email protected] with your Photoshop and Graphics questions. Your questions may be featured in a future How-To Geek article! Latest Features How-To Geek ETC Inspire Geek Love with These Hilarious Geek Valentines How to Integrate Dropbox with Pages, Keynote, and Numbers on iPad RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin How to Kid Proof Your Computer’s Power and Reset Buttons Microsoft’s Windows Media Player Extension Adds H.264 Support Back to Google Chrome Android Notifier Pushes Android Notices to Your Desktop Dead Space 2 Theme for Chrome and Iron Carl Sagan and Halo Reach Mashup – We Humans are Capable of Greatness [Video] Battle the Necromorphs Once Again on Your Desktop with the Dead Space 2 Theme for Windows 7

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  • Can't install git on Ubuntu 12.10

    - by Lucas Windir
    I'm following these instructions to install git on my laptop: http://git-scm.com/download/linux When I do: $ sudo apt-get install git-core This is what my terinal shows: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: libasprintf0c2:i386 libcroco3:i386 libgettextpo0:i386 libgomp1:i386 libunistring0:i386 Use 'apt-get autoremove' to remove them. The following extra packages will be installed: git git-man liberror-perl Suggested packages: git-daemon-run git-daemon-sysvinit git-doc git-el git-arch git-cvs git-svn git-email git-gui gitk gitweb The following NEW packages will be installed: git git-core git-man liberror-perl 0 upgraded, 4 newly installed, 0 to remove and 0 not upgraded. Need to get 6,825 kB of archives. After this operation, 15.3 MB of additional disk space will be used. Do you want to continue [Y/n]? y WARNING: The following packages cannot be authenticated! liberror-perl git-man git git-core Install these packages without verification [y/N]? E: Some packages could not be authenticated lucas@lucas-Inspiron-N5050:~$ sudo apt-get install git-core Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: libasprintf0c2:i386 libcroco3:i386 libgettextpo0:i386 libgomp1:i386 libunistring0:i386 Use 'apt-get autoremove' to remove them. The following extra packages will be installed: git git-man liberror-perl Suggested packages: git-daemon-run git-daemon-sysvinit git-doc git-el git-arch git-cvs git-svn git-email git-gui gitk gitweb The following NEW packages will be installed: git git-core git-man liberror-perl 0 upgraded, 4 newly installed, 0 to remove and 0 not upgraded. Need to get 6,825 kB of archives. After this operation, 15.3 MB of additional disk space will be used. Do you want to continue [Y/n]? y WARNING: The following packages cannot be authenticated! liberror-perl git-man git git-core Install these packages without verification [y/N]? y Err httpq://py.archive.ubuntu.com/ubuntu/ quantal/main liberror-perl all 0.17-1 Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Err httpq://py.archive.ubuntu.com/ubuntu/ quantal/main git-man all 1:1.7.10.4-1ubuntu1 Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Err httpq://py.archive.ubuntu.com/ubuntu/ quantal/main git amd64 1:1.7.10.4-1ubuntu1 Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Err httpq://py.archive.ubuntu.com/ubuntu/ quantal/main git-core all 1:1.7.10.4-1ubuntu1 Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Failed to fetch httpq://py.archive.ubuntu.com/ubuntu/pool/main/libe/liberror-perl/liberrorperl_0.17-1_all.deb Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Failed to fetch httpq://py.archive.ubuntu.com/ubuntu/pool/main/g/git/git-man_1.7.10.4-1ubuntu1_all.deb Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Failed to fetch httpq://py.archive.ubuntu.com/ubuntu/pool/main/g/git/git_1.7.10.4-1ubuntu1_amd64.deb Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) Failed to fetch http://py.archive.ubuntu.com/ubuntu/pool/main/g/git/git-core_1.7.10.4-1ubuntu1_all.deb Something wicked happened resolving 'py.archive.ubuntu.com:http' (-5 - No address associated with hostname) E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? How could I install git on Ubuntu 12.10? I can't even do it from the Ubuntu Software Center. Thanks in advance!

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  • Surface Review from Canadian Guy Who Didn&rsquo;t Go To Build

    - by D'Arcy Lussier
    I didn’t go to Build last week, opted to stay home and go trick-or-treating with my daughters instead. I had many friends that did go however, and I was able to catch up with James Chambers last night to hear about the conference and play with his Surface RT and Nokia 920 WP8 devices. I’ve been using Windows 8 for a while now, so I’m not going to comment on OS features – lots of posts out there on that already. Let me instead comment on the hardware itself. Size and Weight The size of the tablet was awesome. The Windows 8 tablet I’m using to reference this against is the one from Build 2011 (Samsung model) we received as well as my iPad. The Surface RT was taller and slightly heavier than the iPad, but smaller and lighter than the Samsung Win 8 tablet. I still don’t prefer the default wide-screen format, but the Surface RT is much more usable even when holding it by the long edge than the Samsung. Build Quality No issues with the build quality, it seemed very solid. But…y’know, people have been going on about how the Surface RT materials are so much better than the plastic feeling models Samsung and others put out. I didn’t really notice *that* much difference in that regard with the Surface RT. Interesting feature I didn’t expect – the Windows button on the device is touch-sensitive, not a mechanical one. I didn’t try video or anything, so I can’t comment on the media experience. The kickstand is a great feature, and the way the Surface RT connects to the combo case/keyboard touchcover is very slick while being incredibly simple. What About That Touch Cover Keyboard? So first, kudos to Microsoft on the touch cover! This thing was insanely responsive (including the trackpad) and really delivered on the thinness I was expecting. With that said, and remember this is with very limited use, I would probably go with the Type Cover instead of the Touch Cover. The difference is buttons. The Touch Cover doesn’t actually have “buttons” on the keyboard – hence why its a “touch” cover. You tap on a key to type it. James tells me after a while you get used to it and you can type very fast. For me, I just prefer the tactile feeling of a button being pressed/depressed. But still – typing on the touch case worked very well. Would I Buy One? So after playing with it, did I cry out in envy and rage that I wasn’t able to get one of these machines? Did I curse my decision to collect Halloween candy with my kids instead of being at Build getting hardware? Well – no. Even with the keyboard, the Surface RT is not a business laptop replacement device. While Office does come included, you can’t install any other applications outside of Windows Store Apps. This might be limiting depending on what other applications you need to have available on your computer. Surface RT is a great personal computing device, as long as you’re not already invested in a competing ecosystem. I’ve heard people make statements that they’re going to replace all the iPads in their homes with Surface tablets. In my home, that’s not feasible – my wife and daughters have amassed quite a collection of games via iTunes. We also buy all our music via iTunes as well, so even with the XBox streaming music service now available we’re still tied quite tightly to iTunes. So who is the Surface RT for? In my mind, if you’re looking for a solid, compact device that provides basic business functionality (read: email) or if you have someone that needs a very simple to use computer for email, web browsing, etc., then Surface RT is a great option. For me, I’m waiting on the Samsung Ativ Smart PC Pro and am curious to see what changes the Surface Pro will come with.

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  • How to Create Views for All Tables with Oracle SQL Developer

    - by thatjeffsmith
    Got this question over the weekend via a friend and Oracle ACE Director, so I thought I would share the answer here. If you want to quickly generate DDL to create VIEWs for all the tables in your system, the easiest way to do that with SQL Developer is to create a data model. Wait, why would I want to do this? StackOverflow has a few things to say on this subject… So, start with importing a data dictionary. Step One: Open of Create a Model In SQL Developer, go to View – Data Modeler – Browser. Then in the browser panel, expand your design and create a new Relational Model. Step Two: Import your Data Dictionary This is a fancy way of saying, ‘suck objects out of the database into my model’ This will open a wizard to connect, select your schema(s), objects, etc. Once they’re in your model, you’re ready to cook with gas I’m using HR (Human Resources) for this example. You should end up with something that looks like this. Our favorite HR model Now we’re ready to generate the views! Step Three: Auto-generate the Views Go to Tools – Data Modeler – Table to View Wizard. I don’t want all my tables included, and I want to change the naming standard Decide if you want to change the default generated view names By default the views will be created as ‘V_TABLE_NAME.’ If you don’t like the ‘V_’ you can enter your own. You also can reference the object and model name with variables as shown in the screenshot above. I’m going to go with something a little more personal. The views are the little green boxes in the diagram Can’t find your views? They should be grouped together in your diagram. Don’t forget to use the Navigator to easily find and navigate to those model diagram objects! Step Four: Generate the DDL Ok, let’s use the Generate DDL button on the toolbar. Un-check everything but your views If you used a prefix, take advantage of that to create a filter. You might have existing views in your model that you don’t want to include, right? Once you click ‘OK’ the DDL will be generated. -- Generated by Oracle SQL Developer Data Modeler 4.0.0.825 -- at: 2013-11-04 10:26:39 EST -- site: Oracle Database 11g -- type: Oracle Database 11g CREATE OR REPLACE VIEW HR.TJS_BLOG_COUNTRIES ( COUNTRY_ID , COUNTRY_NAME , REGION_ID ) AS SELECT COUNTRY_ID , COUNTRY_NAME , REGION_ID FROM HR.COUNTRIES ; CREATE OR REPLACE VIEW HR.TJS_BLOG_EMPLOYEES ( EMPLOYEE_ID , FIRST_NAME , LAST_NAME , EMAIL , PHONE_NUMBER , HIRE_DATE , JOB_ID , SALARY , COMMISSION_PCT , MANAGER_ID , DEPARTMENT_ID ) AS SELECT EMPLOYEE_ID , FIRST_NAME , LAST_NAME , EMAIL , PHONE_NUMBER , HIRE_DATE , JOB_ID , SALARY , COMMISSION_PCT , MANAGER_ID , DEPARTMENT_ID FROM HR.EMPLOYEES ; CREATE OR REPLACE VIEW HR.TJS_BLOG_JOBS ( JOB_ID , JOB_TITLE , MIN_SALARY , MAX_SALARY ) AS SELECT JOB_ID , JOB_TITLE , MIN_SALARY , MAX_SALARY FROM HR.JOBS ; CREATE OR REPLACE VIEW HR.TJS_BLOG_JOB_HISTORY ( EMPLOYEE_ID , START_DATE , END_DATE , JOB_ID , DEPARTMENT_ID ) AS SELECT EMPLOYEE_ID , START_DATE , END_DATE , JOB_ID , DEPARTMENT_ID FROM HR.JOB_HISTORY ; CREATE OR REPLACE VIEW HR.TJS_BLOG_LOCATIONS ( LOCATION_ID , STREET_ADDRESS , POSTAL_CODE , CITY , STATE_PROVINCE , COUNTRY_ID ) AS SELECT LOCATION_ID , STREET_ADDRESS , POSTAL_CODE , CITY , STATE_PROVINCE , COUNTRY_ID FROM HR.LOCATIONS ; CREATE OR REPLACE VIEW HR.TJS_BLOG_REGIONS ( REGION_ID , REGION_NAME ) AS SELECT REGION_ID , REGION_NAME FROM HR.REGIONS ; -- Oracle SQL Developer Data Modeler Summary Report: -- -- CREATE TABLE 0 -- CREATE INDEX 0 -- ALTER TABLE 0 -- CREATE VIEW 6 -- CREATE PACKAGE 0 -- CREATE PACKAGE BODY 0 -- CREATE PROCEDURE 0 -- CREATE FUNCTION 0 -- CREATE TRIGGER 0 -- ALTER TRIGGER 0 -- CREATE COLLECTION TYPE 0 -- CREATE STRUCTURED TYPE 0 -- CREATE STRUCTURED TYPE BODY 0 -- CREATE CLUSTER 0 -- CREATE CONTEXT 0 -- CREATE DATABASE 0 -- CREATE DIMENSION 0 -- CREATE DIRECTORY 0 -- CREATE DISK GROUP 0 -- CREATE ROLE 0 -- CREATE ROLLBACK SEGMENT 0 -- CREATE SEQUENCE 0 -- CREATE MATERIALIZED VIEW 0 -- CREATE SYNONYM 0 -- CREATE TABLESPACE 0 -- CREATE USER 0 -- -- DROP TABLESPACE 0 -- DROP DATABASE 0 -- -- REDACTION POLICY 0 -- -- ERRORS 0 -- WARNINGS 0 You can then choose to save this to a file or not. This has a few steps, but as the number of tables in your system increases, so does the amount of time this feature can save you!

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  • Fusion CRM ISV program is gaining weight: Examples of certified add-on's

    - by Richard Lefebvre
    The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact [email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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  • Best WordPress Shopping Cart & Ecommerce Plugins

    - by Edward
    A versatile WordPress Shopping Cart plugin can help you create a feature-rich online store on your WordPress-powered website or blog. Some are so advanced that you can get your store up and running in minutes. Some plugins allow you to take ecommerce to a next level with their high end customization tools. Here is a list of best WP shopping cart plugins available: Cart66 One of the best WordPress plugin with lots of features, great quality and ease of use. It accepts few more payment getways such as PayPal Website Payments Standard, PayPal Website Payments Professional, PayPal Express Checkout, eProcessing Network etc. It has flexible design options, recurring payments for subscriptions, memberships, and payment plans, Easy PCI Compliance – Safe and Secure. It is fast and efficient, one can sell digital and physical products and support is good. Price: Standard $49 & Professional $99 Details Download StorePress StorePress is a WordPress theme, which is fully coded. It comes with scripts that can change a WordPress blog into a veritable e-commerce virtual store. With this great premium WordPress theme, one can start affiliate stores, or promote affiliate products. Price: Single $59.99 & Developer License $119.99 Details Download WordPress eStore Plugin This shopping cart plugin comes with easy checkout, ease of design and use, automatic instant digital product delivery, Next Gen gallery integration, autoresponder integration etc. It is a lightweight shopping cart and allows multi site license. This plugin offers an amazingly comprehensive toolkit that will ensure your online shop is almost just plug-and-play. Price: $49.99 Details Download Shoppers Press Shoppers press is a premium cart for Word Press that comes with 20+ to choose from and 20+ built in payment gateways. It features one-click setups, personalized user accounts, easy management tools, detailed sales tracking, promotional options, a variety of product import tools, and many more features Price:$79 Details Download WordPress Shopping Cart plugin The WordPress Shopping Cart plugin by Tribulant quickly and seamlessly integrates an online shop with a fully functional shopping cart interface into any WordPress website. It has easy to use interface, which enables set up of multiple products and categorize and organizing them into multiple product categories. It also has many more attractive features. Price: $49.99 Details Download WP e-commerce WP e-commerce is a free full-featured shopping cart plugin for WordPress. It is a full featured shopping cart and boasts of easy checkout. It offers a wide range of features including SSL compatibility, customization and merchandising, integrated payment processing solutions including manual payment, Google Checkout and PayPal Payments, and email marketing. It is wordpress and social networking integrated. It is customizable by use of PHP template tag, wordpress shortcode and widgets. Details Download YAK for WordPress YAK is an open source shopping cart plugin for WordPress. It associates products with weblog entries (in other words, posts), so the post ID also becomes the product code. It supports both pages and posts as products, handles different types of product through categories. YAK supports downloadable products, so any e-books, plugins, or zip files you’re marketing can be easily purchased and dowloaded. Details Download Market Press It is another shopping cart full of many features. It offers following features such as assign categories and tags to products to make them easy to find, stock tracking with alerts, order management/alerts, fully customizable email messages, full support for most major currencies, fully customizable store urls/slugs, customers can checkout without being a site user etc. Expensive, but good option for those who can afford it. Price: $17.42/month Details Download Shopp It is an excellent shopping cart plugin for Word Press. This plugin is extremely easy to install and use. It has a cleaner interface. The customer support is good. Use can easily customize the look of the cart by using its amazing features. Price: $55 Details Download Related posts:8 PHP Shopping Cart Software for Reliable Ecommerce Solution Shopping Cart SEO 8 Free Open Source Shopping Carts

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Divya Malik
    A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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  • SQLAuthority News – Public Training Classes In Hyderabad 12-14 May – Microsoft SQL Server 2005/2008

    - by pinaldave
    After successfully delivering many corporate trainings as well as the private training Solid Quality Mentors, India is launching the Public Training in Hyderabad for SQL Server 2008 and SharePoint 2010. This is going to be one of the most unique and one-of-a-kind events in India where Solid Quality Mentors are offering public classes. I will be leading the training on Microsoft SQL Server 2005/2008 Query Optimization & Performance Tuning. This intensive, 3-day course intends to give attendees an in-depth look at Query Optimization and Performance Tuning in SQL Server 2005 and 2008. Designed to prepare SQL Server developers and administrators for a transition into SQL Server 2005 or 2008, the course covers the best practices for a variety of essential tasks in order to maximize the performance. At the end of the course, there would be daily discussions about your real-world problems and find appropriate solutions. Note: Scroll down for course fees, discount, dates and location. Do not forget to take advantage of Discount code ‘SQLAuthority‘. The training premises are very well-equipped as they will be having 1:1 computers. Every participant will be provided with printed course materials. I will pick up your entire lunch tab and we will have lots of SQL talk together. The best participant will receive a special gift at the end of the course. Even though the quality of the material to be delivered together with the course will be of extremely high standard, the course fees are set at a very moderate rate. The fee for the course is INR 14,000/person for the whole 3-day convention. At the rate of 1 USD = 44 INR, this fee converts to less than USD 300. At this rate, it is totally possible to fly from anywhere from the world to India and take the training and still save handsome pocket money. It would be even better if you register using the discount code “SQLAuthority“, for you will instantly get an INR 3000 discount, reducing the total cost of the training to INR 11,000/person for whole 3 days course. This is a onetime offer and will not be available in the future. Please note that there will be a 10.3% service tax on course fees. To register, either send an email to [email protected] or call +91 95940 43399. Feel free to drop me an email at [email protected] for any additional information and clarification. Training Date and Time: May 12-14, 2010 10 AM- 6 PM. Training Venue: Abridge Solutions, #90/B/C/3/1, Ganesh GHR & MSY Plaza, Vittalrao Nagar, Near Image Hospital, Madhapur, Hyderabad – 500 081. The details of the course is as listed below. Day 1 : Strengthen the basics along with SQL Server 2005/2008 New Features Module 01: Subqueries, Ranking Functions, Joins and Set Operations Module 02: Table Expressions Module 03: TOP and APPLY Module 04: SQL Server 2008 Enhancements Day 2: Query Optimization & Performance Tuning 1 Module 05: Logical Query Processing Module 06: Query Tuning Module 07:  Introduction to the Query Processor Module 08:  Review of common query coding which causes poor performance Day 3: Query Optimization & Performance Tuning 2 Module 09:  SQL Server Indexing and index maintenance Module 10:  Plan Guides, query hints, UDFs, and Computed Columns Module 11:  Understanding SQL Server Execution Plans Module 12: Real World Index and Optimization Tips Download the complete PDF brochure. We are also going to have SharePoint 2010 training by Joy Rathnayake on 10-11 May. All the details for discount applies to the same as well. Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLAuthority News, T SQL, Technology

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  • Excel Template Teaser

    - by Tim Dexter
    In lieu of some official documentation I'm in the process of putting together some posts on the new 10.1.3.4.1 Excel templates. No more HTML, maskerading as Excel; far more flexibility than Excel Analyzer and no need to write complex XSL templates to create the same output. Multi sheet outputs with macros and embeddable XSL commands are here. Their capabilities are pretty extensive and I have not worked on them for a few years since I helped put them together for EBS FSG users, so Im back on the learning curve. Let me say up front, there is no template builder, its a completely manual process to build them but, the results can be fantastic and provide yet another 'superstar' opportunity for you. The templates can take hierarchical XML data and walk the structure much like an RTF template. They use named cells/ranges and a hidden sheet to provide the rendering engine the hooks to drop the data in. As a taster heres the data and output I worked with on my first effort: <EMPLOYEES> <LIST_G_DEPT> <G_DEPT> <DEPARTMENT_ID>10</DEPARTMENT_ID> <DEPARTMENT_NAME>Administration</DEPARTMENT_NAME> <LIST_G_EMP> <G_EMP> <EMPLOYEE_ID>200</EMPLOYEE_ID> <EMP_NAME>Jennifer Whalen</EMP_NAME> <EMAIL>JWHALEN</EMAIL> <PHONE_NUMBER>515.123.4444</PHONE_NUMBER> <HIRE_DATE>1987-09-17T00:00:00.000-06:00</HIRE_DATE> <SALARY>4400</SALARY> </G_EMP> </LIST_G_EMP> <TOTAL_EMPS>1</TOTAL_EMPS> <TOTAL_SALARY>4400</TOTAL_SALARY> <AVG_SALARY>4400</AVG_SALARY> <MAX_SALARY>4400</MAX_SALARY> <MIN_SALARY>4400</MIN_SALARY> </G_DEPT> ... </LIST_G_DEPT> </EMPLOYEES> Structured XML coming from a data template, check out the data template progression post. I can then generate the following binary XLS file. There are few cool things to notice in this output. DEPARTMENT-EMPLOYEE master detail output. Not easy to do in the Excel analyzer. Date formatting - this is using an Excel function. Remember BIP generates XML dates in the canonical format. I have formatted the other data in the template using native Excel functionality Salary Total - although in the data I have calculated this in the template Conditional formatting - this is handled by Excel based on the incoming data Bursting department data across sheets and using the department name for the sheet name. This alone is worth the wait! there's more, but this is surely enough to whet your appetite. These new templates are already tucked away in EBS R12 under controlled release by the GL team and have now come to the BIEE and standalone releases in the 10.1.3.4.1+ rollup patch. For the rest of you, its going to be a bit of a waiting game for the relevant teams to uptake the latest BIP release. Look out for more soon with some explanation of how they work and how to put them together!

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Divya Malik
    A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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  • Great Customer Service Example

    - by MightyZot
    A few days ago I wrote about what I consider a poor customer service interaction with TiVo, a company that I have been faithful to for the past 12 years or so. In that post I talked about how they helped me, but I felt like I was doing something wrong at the end of the call – when in reality I was just following through with an offer that TiVo made possible through my cable company. Today I had a wonderful customer service interaction with American Express, another company that I have been loyal to for many years.(I am a Gold Card member.) I like my Amex card because I can use it for big purchases and it forces me to pay them off at the end of the month. Well, the reality is that I’m not always so good at doing that, so sometimes my payments are over a couple of months.  :) A few days ago I received an email from “American Express” fraud detection. The email stated that I should call a toll free number and have the last four digits of my card handy. I grew up during the BBS era with some creative and somewhat mischievous friends. I’ve learned to be extremely cautious with regard to my online life! So, I did what you would expect…I sent them a nice reply that said “Go screw yourself.” For the past couple of days someone has been trying to call me and I assumed it was the same prankster trying to get the last four digits of my card. The last caller left a message indicating that they were from American Express and they wanted to talk to me about my card. After looking up their customer service numbers on the www.americanexpress.com web site, I called and was put through to the fraud detection group. The rep explained that there were some charges on my wife’s card that did not fit our purchase profile. She went through each charge and, for the most part, they looked like charges my wife may have made. My wife had asked to use the card for some Christmas shopping during the same timeframe as the charges. The American Express rep very politely explained that these looked out of character to her. She continued through the charges. She listed a charge for $160 – at this point my adrenaline started kicking in. My wife said she was going to charge about $25 or $30 dollars, not $160. Next, the rep listed a charge for over $1200. Uh oh!! Now I know that my account has been compromised. I informed the rep that we definitely did not make those charges. She replied with, “that’s ok Mr Pope, we declined those charges as well as some others.” We went through the pending charges and there were a couple more that were questionable. The rep very patiently waited while I called my wife on my office phone to verify the charges. Sure enough, my wife had not ordered anything from Netflix or purchased anything with Yahoo Wallet! “No problem Mr Pope, we will remove those charges as well.” “We are going to cancel your wife’s card and send her a new one. She will receive it by 7pm tomorrow via Federal Express. Please watch your statements over the next couple of months. If you notice anything fishy, give us a call and we will take care of it for you.” (Wow, I’m thinking to myself!) “Is there anything else I can help you with Mr Pope?” “Nope, thank you very much for catching this so early and declining those charges!”, I said smiling. Apparently she could hear me smiling on the other end of the phone line because she replied with “keep smiling Mr Pope and have a good rest of your week.” Now THAT’s customer service!  Thank you American Express!!! I shall remain an ever faithful customer. Interesting…

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  • Add Social Elements to Your Gmail Contacts with Rapportive

    - by Matthew Guay
    Would you like to discover more about your contacts?  Xobni is a great tool for this in Outlook, and thanks to a small plugin for Gmail, you can get similar functionality right from your favorite webmail app. Setup Rapportive on Your Gmail Browse to the Rapportive site (link below), and click install to add it to your browser.  Rapportive currently only supports Firefox and Google Chrome.  In this test, we installed it on Google Chrome.  Notice that Chrome warns Rapportive may access your private data from Gmail, though Rapportive says that they only use this data securely on your computer or their servers. Next time you log into Gmail, open a message to see the new Rapportive sidebar.  Click Log in to get started. Choose if you want to let Rapportive to access your data. Finally, choose whether to stay logged into Rapportive or to log out when you log out of Gmail.   Using Rapportive Now, when you open an email, you should see more information about your contact on the right side of the message where you usually see Google AdSense ads. You may see an avatar, short bio, and links to their social networks.  You can add notes about a contact also, which lets you use Rapportive as a CRM. You may see more information on some contacts.  Here we see a contact that shows recent Tweets and links to several social networks. Take Rapportive Further You can add more features to Rapportive with Raplets, which are small extensions that add more information or CRM functionality.  To add these, click the Rapportive button on the top of Gmail, and select Add Raplets to Rapportive. Find a Raplet you want, and click Add This. A popup will open to give you more information about the Raplet; click the Add button at the bottom if you still want it. And, if you’re wish to close Rapportive without logging out of Gmail, click the Rapportive link in Gmail and select Log out. Conclusion Whether you want to find out more about your contacts or keep track of notes about them, Rapportive is a great way to do this from Gmail.  With tools like this, Gmail gets a bit more powerful and feels more like a desktop application. If you would like this type of functionality in Outlook, check out our article on how to power up Outlook’s search and contacts with Xobni. Add Rapportive to Gmail Similar Articles Productive Geek Tips How to Import Gmail Contacts Into Outlook 2007Enhance Your Gmail Account in ChromeFigure out which Online accounts are selling your email to spammersAdd Social Bookmarking (Digg This!) Links to your Wordpress BlogFix for New Contact Group Button Not Displaying in Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Easily Search Food Recipes With Recipe Chimp Tech Fanboys Field Guide Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools

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  • Write TSQL, win a Kindle.

    - by Fatherjack
    So recently Red Gate launched sqlmonitormetrics.red-gate.com and showed the world how to embed your own scripts harmoniously in a third party tool to get the details that you want about your SQL Server performance. The site has a way to submit your own metrics and take a copy of the ones that other people have submitted to build a library of code to keep track of key metrics of your servers performance. There have been several submissions already but they have now launched a competition to provide an incentive for you to get creative and show us what you can do with a bit of TSQL and the SQL Monitor framework*. What’s it worth? Well, if you are one of the 3 winners then you get to choose either a Kindle Fire or $199. How do you win? Simply write the T-SQL for a SQL Monitor custom metric and the relevant description and introduction for it and submit it via  sqlmonitormetrics.red-gate.com before 14th Sept 2012 and then sit back and wait while the judges review your code and your aims in writing the metric. Who are the judges and how will they judge the metrics? There are two judges for this competition, Steve Jones (Microsoft SQL Server MVP, co-founder of SQLServerCentral.com, author, blogger etc) and Jonathan Allen (um, yeah, Steve has done all the good stuff, I’m here by good fortune). We will be looking to rate the metrics on each of 3 criteria: how the metric can help with performance tuning SQL Server. how having the metric running enables DBA’s to meet best practice. how interesting /original the idea for the metric is. Our combined decision will be final etc etc **  What happens to my metric? Any metrics submitted to the competition will be automatically entered into the site library and become available for sharing once the competition is over. You’ll get full credit for metrics you submit regardless of the competition results. You can enter as many metrics as you like. How long does it take? Honestly? Once you have the T-SQL sorted then so long as you can type your name and your email address you are done : http://sqlmonitormetrics.red-gate.com/share-a-metric/ What can I monitor? If you really really want a Kindle or $199 (and let’s face it, who doesn’t? ) and are momentarily stuck for inspiration, take a look at these example custom metrics that have been written by Stuart Ainsworth, Fabiano Amorim, TJay Belt, Louis Davidson, Grant Fritchey, Brad McGehee and me  to start the library off. There are some great pieces of TSQL in those metrics gathering important stats about how SQL Server is performing.   * – framework may not be the best word here but I was under pressure and couldnt think of a better one. If you prefer try ‘engine’, or ‘application’? I don’t know, pick something that makes sense to you. ** – for the full (legal) version of the rules check the details on sqlmonitormetrics.red-gate.com or send us an email if you want any point clarified. Disclaimer – Jonathan is a Friend of Red Gate and as such, whenever they are discussed, will have a generally positive disposition towards Red Gate tools. Other tools are often available and you should always try others before you come back and buy the Red Gate ones. All code in this blog is provided “as is” and no guarantee, warranty or accuracy is applicable or inferred, run the code on a test server and be sure to understand it before you run it on a server that means a lot to you or your manager.

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  • Unclaimed user group prizes, Live meeting on Monday, Next weeks UG, SQLRelay and more prizes

    - by Testas
      Hi Everyone Firstly I want to let you know that I finally found the LINQ book prize winners and the list of people at the bottom of this email are owed a LINQ book. This will be given out at next week’s UG meeting Live meeting with Carolyn Chau, Program Manager at Microsoft on Monday! It is very rare that we get the opportunity to have a Live meeting with a Program Manager in Redmond. Carolyn Chau will be presenting PowerView next Monday at 8pm. Live meeting details can be found on http://sqlserverfaq.com/events/388/Live-Meeting-on-SQL-Server-2012-PowerView-with-Carolyn-Chau-Principal-Program-Manager-in-the-Reporting-Services-in-association-with-SQLPASS-SQLServerFAQ-and-SQLBits.aspx Next week’s UG!! We welcome Mark Broadbent to Manchester next week where he will be presenting his session on SQL Server 2012 on Windows Core. We also hand out the unclaimed prizes. Register at http://sqlserverfaq.com/events/369/Thursday-night-meeting-at-BSS-with-Chris-TestaONeill-and-Mark-Broadbent.aspx Chris Webb is in Manchester!!! Chris Webb will be speaking at the Manchester SQL Server UG on 4th July. He will also be running his Real World Cube Design and Performance Tuning with Analysis Services between the 3rd – 5th July. If you want to attend then you can sign up at the link below http://www.technitrain.com/coursedetail.php?c=13&trackingcode=FAQ SQLRelay and a Special Prize and Jamie Thomson comes to Manchester!!!! SQLRelay takes place in Manchester on the 22nd. We have a special guest, after years of asking Jamie Thomson is coming to Manchester. The SSIS Junkie will be gracing us with his presence with a talk on SSIS 2012. Also we have a prize. Know a friend or colleague who would benefit from SQLRelay? Get them to register at www.sqlserverfaq.com and then register for the event http://sqlserverfaq.com/events/373/ALL-DAY-TUESDAY-EVENT-12-hours-of-SQL-Server-2012-at-the-SQLRelay-meeting-at-the-COOP-Manchester.aspx Then send an email to [email protected] with the subject of SQLFriend with the name of your friend. If you are both at the SQLRelay event on the day and your names are pulled out of the hat you will win a PASS 2011 DVD and your friend will win the “Best of PASS DVD 2011” worth  $1000 courtesy of SQLPASS. The draw will take place between 4.30pm – 5pm on the day. SQLBits feedback!!!!! Attended SQLBits? We really need to know your opinion. Please fill out the survey for the days you attended If you attended any of the days at SQLBits please can you all fill out the following survey http://www.sqlbits.com/SQLBitsX If you attended the Thursday Training day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXThursday If you attended the Friday Deep Dives day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXFriday If you attended the Saturday Community day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXSaturday Thanks   Chris and Martin   LINQ BOOK winners Andrew Birds Chris Kennedy Dave Carpenter David Forrester Ian Ringrose James Cullen James Simpson Kevan Riley Kirsty Hunter Martin Bell Martin Croft Michael Docherty Naga Anand Ram Mangipudi Neal Atkinson Nick Colebourn Pavel Nefyodov Ralph Baines Rick Hibbert saad saleh Simon Enion Stan Venn Steve Powell Stuart Quinn

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