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• Ubuntu 9.10 and Squid 2.7 Transparent Proxy TCP_DENIED

  - by user38400

  Hi, We've spent the last two days trying to get squid 2.7 to work with ubuntu 9.10. The computer running ubuntu has two network interfaces: eth0 and eth1 with dhcp running on eth1. Both interfaces have static ip's, eth0 is connected to the Internet and eth1 is connected to our LAN. We have followed literally dozens of different tutorials with no success. The tutorial here was the last one we did that actually got us some sort of results: http://www.basicconfig.com/linuxnetwork/setup_ubuntu_squid_proxy_server_beginner_guide. When we try to access a site like seriouswheels.com from the LAN we get the following message on the client machine: ERROR The requested URL could not be retrieved Invalid Request error was encountered while trying to process the request: GET / HTTP/1.1 Host: www.seriouswheels.com Connection: keep-alive User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US) AppleWebKit/532.9 (KHTML, like Gecko) Chrome/5.0.307.11 Safari/532.9 Cache-Control: max-age=0 Accept: application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,/;q=0.5 Accept-Encoding: gzip,deflate,sdch Cookie: __utmz=88947353.1269218405.1.1.utmccn=(direct)|utmcsr=(direct)|utmcmd=(none); __qca=P0-1052556952-1269218405250; __utma=88947353.1027590811.1269218405.1269218405.1269218405.1; __qseg=Q_D Accept-Language: en-US,en;q=0.8 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Some possible problems are: Missing or unknown request method. Missing URL. Missing HTTP Identifier (HTTP/1.0). Request is too large. Content-Length missing for POST or PUT requests. Illegal character in hostname; underscores are not allowed. Your cache administrator is webmaster. Below are all the configuration files: /etc/squid/squid.conf, /etc/network/if-up.d/00-firewall, /etc/network/interfaces, /var/log/squid/access.log. Something somewhere is wrong but we cannot figure out where. Our end goal for all of this is the superimpose content onto every page that a client requests on the LAN. We've been told that squid is the way to do this but at this point in the game we are just trying to get squid setup correctly as our proxy. Thanks in advance. squid.conf acl all src all acl manager proto cache_object acl localhost src 127.0.0.1/32 acl to_localhost dst 127.0.0.0/8 acl localnet src 192.168.0.0/24 acl SSL_ports port 443 # https acl SSL_ports port 563 # snews acl SSL_ports port 873 # rsync acl Safe_ports port 80 # http acl Safe_ports port 21 # ftp acl Safe_ports port 443 # https acl Safe_ports port 70 # gopher acl Safe_ports port 210 # wais acl Safe_ports port 1025-65535 # unregistered ports acl Safe_ports port 280 # http-mgmt acl Safe_ports port 488 # gss-http acl Safe_ports port 591 # filemaker acl Safe_ports port 777 # multiling http acl Safe_ports port 631 # cups acl Safe_ports port 873 # rsync acl Safe_ports port 901 # SWAT acl purge method PURGE acl CONNECT method CONNECT http_access allow manager localhost http_access deny manager http_access allow purge localhost http_access deny purge http_access deny !Safe_ports http_access deny CONNECT !SSL_ports http_access allow localhost http_access allow localnet http_access deny all icp_access allow localnet icp_access deny all http_port 3128 hierarchy_stoplist cgi-bin ? cache_dir ufs /var/spool/squid/cache1 1000 16 256 access_log /var/log/squid/access.log squid refresh_pattern ^ftp: 1440 20% 10080 refresh_pattern ^gopher: 1440 0% 1440 refresh_pattern -i (/cgi-bin/|\?) 0 0% 0 refresh_pattern (Release|Package(.gz)*)$ 0 20% 2880 refresh_pattern . 0 20% 4320 acl shoutcast rep_header X-HTTP09-First-Line ^ICY.[0-9] upgrade_http0.9 deny shoutcast acl apache rep_header Server ^Apache broken_vary_encoding allow apache extension_methods REPORT MERGE MKACTIVITY CHECKOUT cache_mgr webmaster cache_effective_user proxy cache_effective_group proxy hosts_file /etc/hosts coredump_dir /var/spool/squid access.log 1269243042.740 0 192.168.1.11 TCP_DENIED/400 2576 GET NONE:// - NONE/- text/html 00-firewall iptables -F iptables -t nat -F iptables -t mangle -F iptables -X echo 1 | tee /proc/sys/net/ipv4/ip_forward iptables -t nat -A POSTROUTING -j MASQUERADE iptables -t nat -A PREROUTING -p tcp --dport 80 -j REDIRECT --to-port 3128 networking auto lo iface lo inet loopback auto eth0 iface eth0 inet static address 142.104.109.179 netmask 255.255.224.0 gateway 142.104.127.254 auto eth1 iface eth1 inet static address 192.168.1.100 netmask 255.255.255.0

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• Profile of Scott L Newman

  - by Ratman21

  To:       Whom It May Concern From: Scott L Newman Date:   4/23/2010 Re:      Profile Who is he, what can he do? Two very good questions. #1. I am a 20 + years experience Information Technology Professional (hold on don’t hit delete yet!). Who is not over the hill (I am on top of it) and still knows how to do (and can still do) that thing call work! #2. A can do attitude, that does not allow problems to sit unfixed. I have a broad range of skills, including: Certified CompTIA A+, Security+ and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I do not just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes fast. But I did it.)   The summarization is that I know what do, know keep things going and how to fix it when it breaks.   Scott L. Newman Confidential

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• Book Review - Programming Windows Azure by Siriram Krishnan

  - by BuckWoody

  As part of my professional development, I’ve created a list of books to read throughout the year, starting in June of 2011. This a review of the first one, called Programming Windows Azure by Siriram Krishnan. You can find my entire list of books I’m reading for my career here: http://blogs.msdn.com/b/buckwoody/archive/2011/06/07/head-in-the-clouds-eyes-on-the-books.aspx  Why I Chose This Book: As part of my learning style, I try to read multiple books about a single subject. I’ve found that at least 3 books are necessary to get the right amount of information to me. This is a “technical” work, meaning that it deals with technology and not business, writing or other facets of my career. I’ll have a mix of all of those as I read along. I chose this work in addition to others I’ve read since it covers everything from an introduction to more advanced topics in a single book. It also has some practical examples of actually working with the product, particularly on storage. Although it’s dated, many examples normally translate. I also saw that it had pretty good reviews. What I learned: I learned a great deal about storage, and many useful code snippets. I do think that there could have been more of a focus on the application fabric - but of course that wasn’t as mature a feature when this book was written. I learned some great architecture examples, and in one section I learned more about encryption. In that example, however, I would rather have seen the examples go the other way - the book focused on moving data from on-premise to Azure storage in an encrypted fashion. Using the Application Fabric I would rather see sensitive data left in a hybrid fashion on premise, and connect to for the Azure application. Even so, the examples were very useful. If you’re looking for a good “starter” Azure book, this is a good choice. I also recommend the last chapter as a quick read for a DBA, or Database Administrator. It’s not very long, but useful. Note that the limits described are incorrect - which is one of the dangers of reading a book about any cloud offering. The services offered are updated so quickly that the information is in constant danger of being “stale”. Even so, I found this a useful book, which I believe will help me work with Azure better. Raw Notes: I take notes as I read, calling that process “reading with a pencil”. I find that when I do that I pay attention better, and record some things that I need to know later. I’ll take these notes, categorize them into a OneNote notebook that I synchronize in my Live.com account, and that way I can search them from anywhere. I can even read them on the web, since the Live.com has a OneNote program built in. Note that these are the raw notes, so they might not make a lot of sense out of context - I include them here so you can watch my though process. Programming Windows Azure by Siriram Krishnan: Learning about how to select applications suitable for Distributed Technology. Application Fabric gets the least attention; probably because it was newer at the time. Very clear (Chapter One) Good foundation Background and history, but not too much I normally arrange my descriptions differently, starting with the use-cases and moving to physicality, but this difference helps me. Interesting that I am reading this using Safari Books Online, which uses many of these concepts. Taught me some new aspects of a Hypervisor – very low-level information about the Azure Fabric (not to be confused with the Application Fabric feature) (Chapter Two) Good detail of what is included in the SDK. Even more is available now. CS = Cloud Service (Chapter 3) Place Storage info in the configuration file, since it can be streamed in-line with a running app. Ditto for logging, and keep separated configs for staging and testing. Easy-switch in and switch out.  (Chapter 4) There are two Runtime API’s, one of external and one for internal. Realizing how powerful this paradigm really is. Some places seem light, and to drop off but perhaps that’s best. Managing API is not charged, which is nice. I don’t often think about the price, until it comes to an actual deployment (Chapter 5) Csmanage is something I want to dig into deeper. API requires package moves to Blob storage first, so it needs a URL. Csmanage equivalent can be written in Unix scripting using openssl. Upgrades are possible, and you use the upgradeDomainCount attribute in the Service-Definition.csdef file  Always use a low-privileged account to test on the dev fabric, since Windows Azure runs in partial trust. Full trust is available, but can be dangerous and must be well-thought out. (Chapter 6) Learned how to run full CMD commands in a web window – not that you would ever do that, but it was an interesting view into those links. This leads to a discussion on hosting other runtimes (such as Java or PHP) in Windows Azure. I got an expanded view on this process, although this is where the book shows its age a little. Books can be a problem for Cloud Computing for this reason – things just change too quickly. Windows Azure storage is not eventually consistent – it is instantly consistent with multi-phase commit. Plumbing for this is internal, not required to code that. (Chapter 7) REST API makes the service interoperable, hybrid, and consistent across code architectures. Nicely done. Use affinity groups to keep data and code together. Side note: e-book readers need a common “notes” feature. There’s a decent quick description of REST in this chapter. Learned about CloudDrive code – PowerShell sample that mounts Blob storage as a local provider. Works against Dev fabric by default, can be switched to Account. Good treatment in the storage chapters on the differences between using Dev storage and Azure storage. These can be mitigated. No, blobs are not of any size or number. Not a good statement (Chapter 8) Blob storage is probably Azure’s closest play to Infrastructure as a Service (Iaas). Blob change operations must be authenticated, even when public. Chapters on storage are pretty in-depth. Queue Messages are base-64 encoded (Chapter 9) The visibility timeout ensures processing of message in a disconnected system. Order is not guaranteed for a message, so if you need that set an increasing number in the queue mechanism. While Queues are accessible via REST, they are not public and are secured by default. Interesting – the header for a queue request includes an estimated count. This can be useful to create more worker roles in a dynamic system. Each Entity (row) in the Azure Table service is atomic – all or nothing. (Chapter 10) An entity can have up to 255 Properties  Use “ID” for the class to indicate the key value, or use the [DataServiceKey] Attribute.  LINQ makes working with the Azure Table Service much easier, although Interop is certainly possible. Good description on the process of selecting the Partition and Row Key.  When checking for continuation tokens for pagination, include logic that falls out of the check in case you are at the last page.  On deleting a storage object, it is instantly unavailable, however a background process is dispatched to perform the physical deletion. So if you want to re-create a storage object with the same name, add retry logic into the code. Interesting approach to deleting an index entity without having to read it first – create a local entity with the same keys and apply it to the Azure system regardless of change-state.  Although the “Indexes” description is a little vague, it’s interesting to see a Folding and Stemming discussion a-la the Porter Stemming Algorithm. (Chapter 11)  Presents a better discussion of indexes (at least inverted indexes) later in the chapter. Great treatment for DBA’s in Chapter 11. We need to work on getting secondary indexes in Table storage. There is a limited form of transactions called “Entity Group Transactions” that, although they have conditions, makes a transactional system more possible. Concurrency also becomes an issue, but is handled well if you’re using Data Services in .NET. It watches the Etag and allows you to take action appropriately. I do not recommend using Azure as a location for secure backups. In fact, I would rather have seen the examples in (Chapter 12) go the other way, showing how data could be brought back to a local store as a DR or HA strategy. Good information on cryptography and so on even so. Chapter seems out of place, and should be combined with the Blob chapter.  (Chapter 13) on SQL Azure is dated, although the base concepts are OK.  Nice example of simple ADO.NET access to a SQL Azure (or any SQL Server Really) database.  

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• Security permissions for remote shared folders

  - by Tomas Lycken

  I have two servers running Windows Server 2003, and I want copy files from one server (A), programmatically with a windows service running under the Local System account, to a shared folder on the other (B). I keep getting "access denied" errors, and I can't figure out what security settings I need to set to open the shared folder for writing. This is what I've done on the recieving end: On A, right-click on the folder to share, choose the tab "Sharing" and select "Share this folder". Set a share name. Click "Permissions", add the group "Everyone" and give it full control. I tried choosing the "Security" tab to give some permissions there as well, but the "Add" dialog only finds local users, despite the fact that B shows up in the "Workgroup computers" dialog. After further inspection, this is the case also for the "Permissions" dialog under the "Sharing" tab (are they the same?).

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• Dovecot throws obsolete warnings, even though dovecot.conf updated on Ubuntu 11

  - by John Bowlinger

  In trying to set up SASL for dovecot on Ubuntu 11, I keep getting obsolete warnings in my log: Sep 10 15:33:53 server1 dovecot: config: Warning: Obsolete setting in /etc/dovecot/dovecot.conf:24: passdb {} has been replaced by passdb { driver= } Sep 10 15:33:53 server1 dovecot: config: Warning: Obsolete setting in /etc/dovecot/dovecot.conf:27: userdb {} has been replaced by userdb { driver= } Even though my dovecot.conf file looks like this: protocols = none auth default { mechanisms = plain login passdb { driver=pam } userdb { driver=passwd } socket listen { client { path = /var/spool/postfix/private/auth mode = 0660 user = postfix group = postfix } } } Even when I try: driver=etc/pam.d/dovecot driver=etc/passwd I still get the same error. Looking at the example config file: cat /usr/share/doc/dovecot-common/dovecot/example-config/dovecot.conf was of no help. Dovecot is running: ps -A | grep 'dovecot' 9663 ? 00:00:00 dovecot But I can't seem to get that elusive "dovecot-auth" process. Anyone know what's going on?

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• Is there a way to add AD LDS users to an AD Domain Group or allow them domain security rights?

  - by Tom

  I have a web application in which our outside customers need access to run transactions (stored procs on Sql Server) on our domain. We have looked into LDS to keep these users separate from our domain. The problem we are having is allowing the LDS users the AD security rights to access these stored procs. For administration purposes we would like to use an AD group for each transaction (stored proc) which has access to execute. Is there a way to add LDS users to this AD group or allow them the security rights to do this? We have setup LDS and can authenicate an AD user thru to runs these transactions. LDS is running on Server 08 R2. AD is also Server 08 R2. Thanks.

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• Java JRE 7 Certified with Oracle E-Business Suite

  - by Steven Chan (Oracle Development)

  Java Runtime Environment 7u10 (a.k.a. JRE 1.7.0_10 build 18) and later updates on the JRE 7 codeline are now certified with Oracle E-Business Suite Release 11i and 12 Windows-based desktop clients. What's needed to enable EBS environments for JRE 7? EBS customers should ensure that they are running JRE 7u10, at minimum, on Windows desktop clients. Of the compatibility issues identified with JRE 7, the most critical is an issue that prevents E-Business Suite Forms-based products from launching on Windows desktops that are running JRE 7.  Customers can prevent this issue -- and all other JRE 7 compatibility issues -- by ensuring that they have applied the latest certified patches documented for JRE 7 configurations to their EBS application tier servers.  These are summarized here for convenience. If the requirements change over time, please check the Notes for the authoritative list of patches: Apply Forms patch 14615390 to EBS 11i environments (Note 125767.1) Apply Forms patch 14614795 to EBS 12.0 and 12.1 environments (Note 437878.1) These patches are compatible with JRE 6 and 7, production ready, and fully-tested with the E-Business Suite.  These patches may be applied immediately to all E-Business Suite environments. All other Forms prerequisites documented in the Notes above should also be applied.  Where are the official patch requirements documented? All patches required for ensuring full compatibility of the E-Business Suite with JRE 7 are documented in these Notes: For EBS 11i: Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 11i (Note 290807.1) Upgrading Developer 6i with Oracle E-Business Suite 11i (Note 125767.1) For EBS 12 Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 12 (Note 393931.1) Upgrading OracleAS 10g Forms and Reports in Oracle E-Business Suite Release 12 (Note 437878.1) Prerequisites for 32-bit and 64-bit JRE certifications JRE 1.70_10 32-bit + EBS 11.5.10.2 Windows XP SP3 Windows Vista SP1 and SP2 Windows 7 and Windows 7 SP1  Forms 6.0.8.28.x patch 14615390 (Note 125767.1) JRE 1.70_10 32-bit + EBS 12.0 & 12.1 Windows XP SP3 Windows Vista SP1 and SP2 Windows 7 and Windows 7 SP1 Forms 10g overlay patch 14614795 (Note 437878.1) SSL Users:  10.1.0.5 version of Patch 6370967 applied to AS 10.1.3 with OPatch. Note: This fix is already included in the April 2011 AS 10.1.3.5 CPU patch and later. JRE 1.7.0_10 64-bit + EBS 11.5.10.2 Windows 7 (64-bit) and Windows 7 SP1 (64-bit) Forms 6.0.8.28.x patch 14615390 (Note 125767.1) JRE 1.70_10 64-bit + EBS 12.0 & 12.1 Windows 7 (64-bit) and Windows 7 SP1 (64-bit) Forms 10g overlay patch 14614795 (Note 437878.1) SSL Users:  10.1.0.5 version of Patch 6370967 applied to AS 10.1.3 with OPatch. Note: This fix is already included in the April 2011 AS 10.1.3.5 CPU patch and later.  EBS + Discoverer 11g Users JRE 1.7.0_10 (7u10) is certified for Discoverer 11g in E-Business Suite environments with the following minimum requirements: Discoverer (11g) 11.1.1.6 plus Patch 13877486 and later  Reference: How To Find Oracle BI Discoverer 10g and 11g Certification Information (Document 233047.1) Worried about the 'mismanaged session cookie' issue? No need to worry -- it's fixed.  To recap: JRE releases 1.6.0_18 through 1.6.0_22 had issues with mismanaging session cookies that affected some users in some circumstances. The fix for those issues was first included in JRE 1.6.0_23. These fixes will carry forward and continue to be fixed in all future JRE releases on the JRE 6 and 7 codelines.  In other words, if you wish to avoid the mismanaged session cookie issue, you should apply any release after JRE 1.6.0_22 on the JRE 6 codeline, and JRE 7u10 and later JRE 7 codeline updates. All JRE 6 and 7 releases are certified with EBS upon release Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops from JRE 1.6.0_03 and later updates on the 1.6 codeline, and from JRE 7u10 and later updates on the JRE 7 codeline.  We test all new JRE 1.6 and JRE 7 releases in parallel with the JRE development process, so all new JRE 1.6 and 7 releases are considered certified with the E-Business Suite on the same day that they're released by our Java team.  You do not need to wait for a certification announcement before applying new JRE 1.6 or JRE 7 releases to your EBS users' desktops. Implications of Java 6 End of Public Updates for EBS Users The Support Roadmap for Oracle Java is published here: Oracle Java SE Support Roadmap The latest updates to that page (as of Sept. 19, 2012) state (emphasis added): Java SE 6 End of Public Updates Notice After February 2013, Oracle will no longer post updates of Java SE 6 to its public download sites. Existing Java SE 6 downloads already posted as of February 2013 will remain accessible in the Java Archive on Oracle Technology Network. Developers and end-users are encouraged to update to more recent Java SE versions that remain available for public download. For enterprise customers, who need continued access to critical bug fixes and security fixes as well as general maintenance for Java SE 6 or older versions, long term support is available through Oracle Java SE Support . What does this mean for Oracle E-Business Suite users? EBS users fall under the category of "enterprise users" above.  Java is an integral part of the Oracle E-Business Suite technology stack, so EBS users will continue to receive Java SE 6 updates after February 2013. In other words, nothing will change for EBS users after February 2013.  EBS users will continue to receive critical bug fixes and security fixes as well as general maintenance for Java SE 6. These Java SE 6 updates will be made available to EBS users for the Extended Support periods documented in the Oracle Lifetime Support policy document for Oracle Applications (PDF): EBS 11i Extended Support ends November 2013 EBS 12.0 Extended Support ends January 2015 EBS 12.1 Extended Support ends December 2018 Will EBS users be forced to upgrade to JRE 7 for Windows desktop clients? No. This upgrade is highly recommended but currently remains optional. JRE 6 will be available to Windows users to run with EBS for the duration of your respective EBS Extended Support period.  Updates will be delivered via My Oracle Support, where you can continue to receive critical bug fixes and security fixes as well as general maintenance for JRE 6 desktop clients.  Coexistence of JRE 6 and JRE 7 on Windows desktops The upgrade to JRE 7 is highly recommended for EBS users, but some users may need to run both JRE 6 and 7 on their Windows desktops for reasons unrelated to the E-Business Suite. Most EBS configurations with IE and Firefox use non-static versioning by default. JRE 7 will be invoked instead of JRE 6 if both are installed on a Windows desktop. For more details, see "Appendix B: Static vs. Non-static Versioning and Set Up Options" in Notes 290801.1 and 393931.1. Applying Updates to JRE 6 and JRE 7 to Windows desktops Auto-update will keep JRE 7 up-to-date for Windows users with JRE 7 installed. Auto-update will only keep JRE 7 up-to-date for Windows users with both JRE 6 and 7 installed.  JRE 6 users are strongly encouraged to apply the latest Critical Patch Updates as soon as possible after each release. The Jave SE CPUs will be available via My Oracle Support.  EBS users can find more information about JRE 6 and 7 updates here: Information Center: Installation & Configuration for Oracle Java SE (Note 1412103.2) The dates for future Java SE CPUs can be found on the Critical Patch Updates, Security Alerts and Third Party Bulletin.  An RSS feed is available on that site for those who would like to be kept up-to-date. What will Mac users need? Oracle will provide updates to JRE 7 for Mac OS X users. EBS users running Macs will need to upgrade to JRE 7 to receive JRE updates. The certification of Oracle E-Business Suite with JRE 7 for Mac-based desktop clients accessing EBS Forms-based content is underway. Mac users waiting for that certification may find this article useful: How to Reenable Apple Java 6 Plug-in for Mac EBS Users Will EBS users be forced to upgrade to JDK 7 for EBS application tier servers? No. This upgrade will be highly recommended but will be optional for EBS application tier servers running on Windows, Linux, and Solaris.  You can choose to remain on JDK 6 for the duration of your respective EBS Extended Support period.  If you remain on JDK 6, you will continue to receive critical bug fixes and security fixes as well as general maintenance for JDK 6. The certification of Oracle E-Business Suite with JDK 7 for EBS application tier servers on Windows, Linux, and Solaris as well as other platforms such as IBM AIX and HP-UX is planned.  Customers running platforms other than Windows, Linux, and Solaris should refer to their Java vendors's sites for more information about their support policies. References Recommended Browsers for Oracle Applications 11i (Metalink Note 285218.1) Upgrading Sun JRE (Native Plug-in) with Oracle Applications 11i for Windows Clients (Metalink Note 290807.1) Recommended Browsers for Oracle Applications 12 (MetaLink Note 389422.1) Upgrading JRE Plugin with Oracle Applications R12 (MetaLink Note 393931.1) Related Articles Mismanaged Session Cookie Issue Fixed for EBS in JRE 1.6.0_23 Roundup: Oracle JInitiator 1.3 Desupported for EBS Customers in July 2009

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• OSX pdf-kit vs Linux poppler or pdf/x

  - by Tahnoon Pasha

  I keep reading and hearing that the reason that there is no good pdf editing software for Linux is that the libraries are not as well developed. That is why there is no equivalent for Skim or Preview in Linux. I had a look a the pdf-kit documentation and the poppler documentation and they looked very similar to my admittedly non-technical view. Could someone explain to me why the OSX libraries (eg) are so much easier to write projects like Skim in than the linux ones. I'm not sure if the same applies to OSX projects to NVAlt, but it seems to be a common theme - I'd just like to understand what is behind the thesis that OSX is easier to code these projects in, and what would be involved in changing it. (I'm not disputing the value of Okular or Evince and the like, just noting that they don't have the richness of functionality of Skim, Preview or even things like Goodreader on the Ipad).

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• Begin the Clone Wars Have!

  - by Antony Reynolds

  Creating a New Virtual Machine from an Existing Virtual Disk In previous posts I described how I set up an OEL6 machine under VirtualBox that can run an 11gR2 database and FMW 11.1.1.5.  That is great if you want the DB and FMW running in the same virtual image and it has served me well for some proof of concepts and also for some testing of different JVMs.  However I also wanted to run some testing of FMW with the database running on a separate physical machine.  So in this post I will show how to take a VirtualBox image and create a new image based on the disks from that original image. What are my Options? There is more than one way to skin a cat, or in this case to create two separate VMs that can run on different hardware.  Some of the options include: Create new virtual disk images for each new VM. Clone the existing disk images and point the new VM at the cloned images. Point the new VM at the existing snapshots. #1 is too much like hard work, install OEL twice, install a database again, install FMW again, run RCU again!  Life is too short! #2 is probably the safest way of doing things.  VirtualBox allows you to clone a disk image for use in a separate machine.  However this of course duplicates the disk and means that it is now occupying 3 times the space, once for the original disk and twice more for the two clones I would need. #3 is the most space efficient way of doing things.  It does mean however that I can only run the new “cloned” images if I have access to the original image because that is where the base snapshots reside.  However this is not a problem for me as long as I remember to keep all threee images together.  So this is the approach we will follow. Snapshot, What Snapshot? As we are going to create new virtual machines based on existing snapshots we need to figure out which snapshot to use.  We do this by opening the “Media Manager” from within VirtualBox and moving the mouse over the snapshot images until we find the snapshots we want – the snapshot name is identified in the “Attached to:” comment.  In my case I wanted the FMW installed snapshot because that had a database configured for FMW alongside the FMW software.  I made a note of the filename of that snapshot (actually I just noted the first 5 characters as that was all that was needed to uniquely identify the snapshot file). When we create the new machines we will point them at the snapshot filename we have just checked. Network or NotWork? Because we want the two new machines to communicate with each other when hosted in different physical machines we can’t use the default NAT networking mode without a lot of hassle.  But at the same time we need them to have fixed IP addresses relative to each other so that they can see each other whilst also being able to see the outside world. To achieve all these requirements I created two network adapters for each machine.  Adapter 1 was a standard NAT mapping.  This will allow each machine to get a dynamic IP address (10.0.2.15 by default) that can be used to access the external world through the VBox provided NAT gateway.  This is the same as the existing configuration. The second adapter I created as a bridged adapter.  This gives the virtual machine direct access to the host network card and by using fixed IP addresses each machine can see the other.  It is important to choose fixed IP addresses that are not routable across your internal network so you don’t get any clashes with other machines on your network.  Of course you could always get proper fixed IP addresses from your network people, but I have serveral people using my images and as long as I don’t have two instances of the same VM on the same network segment this is easier and avoids reconfiguring the network every time someone wants a copy of my VM.  If it is available I would suggest using the 10.0.3.* network as 10.0.2.* is the default NAT network.  You can check availability by pinging 10.0.3.1 and 10.0.3.2 from your host machine.  If it times out then you are probably safe to use that. Creating the New VMs Now that I had collected the data that I needed I went ahead and created the new VMs. When asked for a “Boot Hard Disk” I used the “Choose a virtual hard disk file…” link to find the snapshot I had previously selected and set that to be the existing hard disk.  I chose the previously existing SOA 11.1.1.5 install for both the new DB and FMW machines because that snapshot had the database with the RCU completed that I wanted for my DB machine and it had the SOA software installed which I wanted for my FMW machine. After the initial creation of the virtual machine go into the network setting section and enable a second adapter which will be bridged.  Make a note of the MAC addresses (the last four digits should be sufficient) of the two adapters so that you can later set the bridged adapter to use fixed IP and the NAT adapter to use DHCP. We are now ready to start the VMs and reconfigure Linux. Reconfiguring Linux Because I now have two new machines I need to change their network configuration.  In particular I need to change the hostname, update the hosts file and change the network settings. Changing the Hostname I renamed both hosts by running the hostname command as root: hostname vboxfmw.oracle.com I also edited the /etc/sysconfig file and set the correct hostname in there. HOSTNAME=vboxfmw.oracle.com Changing the Network Settings I needed to change the network configuration to give the bridged network a fixed IP address.  I first explicitly set the MAC addresses of the two adapters, because the order of the virtual adapters in the VirtualBox Manager is not necessarily the same as the order of the adapters in the guest OS.  So I went in to the System->Preferences->Network Connections screen and explicitly set the “Device MAC address” for the two adapters. Having correctly mapped the Linux adapters to the VirtualBox adapters I then set the Bridged adapter to use fixed IP addressing rather than DHCP.  There is no need for additional routing or default gateways because we expect the two machine to be on the same LAN segment. Updating the Hosts File Having renamed the machines and reconfigured the network I then updated the /etc/hosts file to refer to the new machine name add a new line to the hosts file to provide an additional IP address for my server (the new fixed IP address) add a new line for the fixed IP address of the other virtual machine 10.0.3.101      vboxdb.oracle.com       vboxdb  # Added by NetworkManager 10.0.2.15       vboxdb.oracle.com       vboxdb  # Added by NetworkManager 10.0.3.102      vboxfmw.oracle.com      vboxfmw # Added by NetworkManager 127.0.0.1       localhost.localdomain   localhost ::1     vboxdb.oracle.com       vboxdb  localhost6.localdomain6 localhost6 To make sure everything takes effect I restarted the server. Reconfiguring the Database on the DB Machine Because we changed the hostname the listener and the EM console no longer start so I need to modify the listener.ora to use the new hostname and I also need to rebuild the EM configuration because it also relies on the hostname. I edited the $ORACLE_HOME/network/admin/listener.ora and changed the listening address to the new hostname:       (ADDRESS = (PROTOCOL = TCP)(HOST = vboxdb.oracle.com)(PORT = 1521)) After changing the listener.ora I was able to start the listener using: lsnrctl start I also had to reconfigure the EM database control.  I first deconfigured it using the command: emca -deconfig dbcontrol db -repos drop This drops the repository and removes any existing registered dbcontrols. I then re-configured it using the following command: emca -config dbcontrol db -repos create This creates the EM repository and then configures and starts dbcontrol. Now my database machine is ready so I can close it down and take a snapshot. Disabling the Database on the FMW Machine I set up the database to start automatically by creating a service called “dbora”.  On the FMW machine I do not need the database running so I can prevent it auto-starting by running the following command: chkconfig –del dbora Note that because I am using a snapshot it is not a waste of disk space to have the DB installed but not used.  As long as I don’t run it, it won’t cost me anything. I can now close the FMW machine down and take a snapshot. Creating a New Domain The FMW machine is now ready to create a new domain.  When creating the domain I can point it at the second machine which is running the database.  I can potentially run these machines on two separate physical machines as long as I have the original virtual machine available to both of the physical machines. Gotchas in Snapshotting VirtualBox does not support the concept of linked machines in a network like some virtualization technologies so when creating a snapshot it is a good idea to shut both VMs down and then take a snapshot on both of them.  This is because we want to keep the database in sync with the middleware.  One way to make sure that this happens would be to place all the domain configuration files on the database server via an NFS share, this would mean that all we would need to snapshot would be the database machine because that would hold all the state and configuration. The Sky’s the Limit We have covered a simple case of having just two machines.  I have a more complicated configuration in which two machine run a RAC database off the same base OS image, and two more machines run a SOA cluster based on the same OS image.  Just remember what machine holds state and what are the consequences of taking a snapshot.

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• What's new in ASP.Net 4.5 and VS 2012 - part 1

  - by nikolaosk

  I have downloaded .Net framework 4.5 and Visual Studio 2012 since it was released to MSDN subscribers on the 15th of August.For people that do not know about that yet please have a look at Jason Zander's excellent blog post .Since then I have been investigating the many new features that have been introduced in this release.In this post I will be looking into new features available in ASP.Net 4.5 and VS 2012.In order to follow along this post you must have Visual Studio 2012 and .Net Framework 4.5 installed in your machine.Download and install VS 2012 using this link.My machine runs on Windows 8 and Visual Studio 2012 works just fine. Please find all my posts regarding VS 2012, here .Well I have not exactly kept my promise for writing short blog posts, so I will try to keep this one short. 1) Launch VS 2012 and create a new Web Forms application by going to File - >New Web Site - > ASP.Net Web Forms Site.2) Choose an appropriate name for your web site.3) Build and run your site (CTRL+F5). Then go to View - > Source to see the HTML markup (Javascript e.t.c) that is rendered through the browser.You will see that the ASP.Net team has done a good job to make the markup cleaner and more readable. The ViewState size is significantly smaller compared to its size to earlier versions.Have a look at the picture below 4) Another thing that you must notice is that the new template makes good use of HTML 5 elements.When you view the application through the browser and then go to View Page Source you will see HTML 5 elements like nav,header,section.Have a look at the picture below  5) In VS 2012 we can browse with multiple browsers. There is a very handy dropdown that shows all the browsers available for viewing the website.Have a look at the picture below When I select the option Browse With... I see another window and I can select any of the installed browsers I want and also set the default browser. Have a look at the picture below  When I click Browse, all the selected browsers fire up and I can view the website in all of them.Have a look at the picture below There will be more posts soon looking into new features of ASP.Net 4.5 and VS 2012Hope it helps!!!

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• Why are marketing employees, product managers, etc. deserving of their own office, yet programmers are jammed in a room as many as possible?

  - by TheImirOfGroofunkistan

  I don't understand why many (many) companies treat software developers like they are assembly line workers making widgets. Joel Spolsky has a great example of the problems this creates: With programmers, it's especially hard. Productivity depends on being able to juggle a lot of little details in short term memory all at once. Any kind of interruption can cause these details to come crashing down. When you resume work, you can't remember any of the details (like local variable names you were using, or where you were up to in implementing that search algorithm) and you have to keep looking these things up, which slows you down a lot until you get back up to speed. Here's the simple algebra. Let's say (as the evidence seems to suggest) that if we interrupt a programmer, even for a minute, we're really blowing away 15 minutes of productivity. For this example, lets put two programmers, Jeff and Mutt, in open cubicles next to each other in a standard Dilbert veal-fattening farm. Mutt can't remember the name of the Unicode version of the strcpy function. He could look it up, which takes 30 seconds, or he could ask Jeff, which takes 15 seconds. Since he's sitting right next to Jeff, he asks Jeff. Jeff gets distracted and loses 15 minutes of productivity (to save Mutt 15 seconds). Now let's move them into separate offices with walls and doors. Now when Mutt can't remember the name of that function, he could look it up, which still takes 30 seconds, or he could ask Jeff, which now takes 45 seconds and involves standing up (not an easy task given the average physical fitness of programmers!). So he looks it up. So now Mutt loses 30 seconds of productivity, but we save 15 minutes for Jeff. Ahhh! Quote Link More Spolsky on Offices Why don't managers and owner's see this?

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• Why does Ubuntu reset brightness settings at the loading screen?

  - by leugim

  Since I first installed Ubuntu 11.10, I noticed that volume and screen brightness get reset every time Ubuntu starts. Why is this so? And what ways are there to keep brightness and volume levels after rebooting? I have found some scripts that change the screen-brightness at login. But this is not a good solution since login is slower because it seems to wait until the screen brightness is at the level specified by the script. After entering the password I see the screen brightness go down gradually. Only after this is complete (~1 or 2 seconds) does the background disappear and Unity come up. The screenbrightness is not remembered but instead redefined at login. So it gets remembered for the first part of the boot, then set to MAX and then again re-set to normal value by the script. My boot process is as follows: desired brightness: 2 (13,33%) / Max brightness: 15 (100%) Bios / brightness: OK GRUB (violet background color, white text) / brightness: OK Ubuntu loading screen with the dots / brightness: MAX (win7 loads with OK-brightness) User Login / brightness: MAX Unity starts / brightness: OK It seems to be more like a temporary patch than a actual solution. I'm looking for solutions that set the desired brightness permanently and consistently throughout the whole boot-process After updating to 12.04 the behavior is the same. I tried setpci -s 02:00.0 F4.B=XX The value of F4.B is always '0' regardless of what value I try to set it to (tried 0, ff, f, 5, etc) The solution in this answer does not have any noticeable effect: Desktop doesn't remember brightness settings after a reboot The variables at /sys/class/backlight/acpi_video0/ get changed if I use Fn+UP and Fn+DOWN Any help is appreciated. Thanks!

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• Why do marketing employees get their own office, yet programmers are jammed in a room as many as possible?

  - by TheImirOfGroofunkistan

  I don't understand why many (many) companies treat software developers like they are assembly line workers making widgets. Joel Spolsky has a great example of the problems this creates: With programmers, it's especially hard. Productivity depends on being able to juggle a lot of little details in short term memory all at once. Any kind of interruption can cause these details to come crashing down. When you resume work, you can't remember any of the details (like local variable names you were using, or where you were up to in implementing that search algorithm) and you have to keep looking these things up, which slows you down a lot until you get back up to speed. Here's the simple algebra. Let's say (as the evidence seems to suggest) that if we interrupt a programmer, even for a minute, we're really blowing away 15 minutes of productivity. For this example, lets put two programmers, Jeff and Mutt, in open cubicles next to each other in a standard Dilbert veal-fattening farm. Mutt can't remember the name of the Unicode version of the strcpy function. He could look it up, which takes 30 seconds, or he could ask Jeff, which takes 15 seconds. Since he's sitting right next to Jeff, he asks Jeff. Jeff gets distracted and loses 15 minutes of productivity (to save Mutt 15 seconds). Now let's move them into separate offices with walls and doors. Now when Mutt can't remember the name of that function, he could look it up, which still takes 30 seconds, or he could ask Jeff, which now takes 45 seconds and involves standing up (not an easy task given the average physical fitness of programmers!). So he looks it up. So now Mutt loses 30 seconds of productivity, but we save 15 minutes for Jeff. Ahhh! Quote Link More Spolsky on Offices Why don't managers and owner's see this?

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• setting ulimit and ubuntu 8.04

  - by Wizzard

  Hi there, We have two ubuntu 8.04 servers. With the database server I set the table_cache to 1000 however when I restart mysql the status only shows 257 and the open files limit says 1024 I adjusted ulimit by doing ulimit -n 8192 and then restarting mysql; this seemed to do the tick however after a few hours I did ulimit -n and saw it had returned back to 1024 Bit of a worry. I edited the /etc/security/limits.conf and added mysql soft nofile 8192 mysql hard nofile 8192 then rebooted, no change. I then edited and change mysql to * rebooted, no change I then edited and changed it to one line * - nofile 8192 and rebooted, no change. cat /proc/sys/fs/file-max gives me 768730 sysctl fs.file-max gives me fs.file-max = 768730 I am at a bit of a loss to how I can set and keep the ulimit value set so I can increase the table cache properly on mysql.

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• Bloggers Unite at Annual OpenWorld Blogger Meetup

  - by Bob Rhubart

  OTN is pleased to be once again be working with our friends at Pythian to sponsor the 2012 edition of the annual Blogger Meet-up, a grassroots community event that occurs during Oracle OpenWorld. What: Oracle Bloggers Meetup 2012 When: Wed, 3-Oct-2012, 5:30pm Where: Main Dining Room,Jillian’s Billiards @ Metreon 101 Fourth Street San Francisco, CA 94103 (street view). Please RSVP The meet-up was started several years ago by Oracle ACE Director Mark Rittman as a casual get-together for the community of bloggers who share a common interest in Oracle technologies to gather for shop talk and an adult beverage or two. This was the first opportunity for of many of these bloggers to meet face to face, and the gathering gained momentum. A few years in Oracle ACE Director Eddie Awad stepped in as organizer, until passing the torch in 2009 to Pythian CTO and Oracle ACE Director Alex Gorbachev , who continues to keep the flame burning.  Bloggers with expertise in any and all Oracle products and technologies are invited to attend. Please RSVP via the comments section in Alex's blog. Several blog aggregators are available that make it possible to track the activity of this community of bloggers. You'll find a list here (orafaq.com)

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• Are today's general purpose languages at the right level of abstraction ?

  - by KeesDijk

  Today Uncle Bob Martin, a genuine hero, showed this video In this video Bob Martin claims that our programming languages are at the right level for our problems at this time. One of the reasons I get from this video as that Bob Martin sees us as detail managers and our problems are at the detail level. This is the first time I have to disagree with Bob Martin and was wondering what the people at programmers think about this. First there is a difference between MDA and MDE MDA in itself hasn't worked and I blame way to much formalisation at a level you can't formalize these kind of problems. MDE and MDD are still trying to prove themselves and in my mind show great promise. e.g. look at MetaEdit The detail still needs to be management in my mind, but you do so in one place (framework or generators) instead of at multiple places. Right for our kind of problems ? I think depends on what problems you look at. Do the current programming languages keep up with the current demands on time to market ? Are they good at bridging the business IT communication gap ? So what do you think ?

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• Full-text indexing? You must read this

  - by Kyle Hatlestad

  For those of you who may have missed it, Peter Flies, Principal Technical Support Engineer for WebCenter Content, gave an excellent webcast on database searching and indexing in WebCenter Content.  It's available for replay along with a download of the slidedeck.  Look for the one titled 'WebCenter Content: Database Searching and Indexing'. One of the items he led with...and concluded with...was a recommendation on optimizing your search collection if you are using full-text searching with the Oracle database.  This can greatly improve your search performance.  And this would apply to both Oracle Text Search and DATABASE.FULLTEXT search methods.  Peter describes how a collection can become fragmented over time as content is added, updated, and deleted.  Just like you should defragment your hard drive from time to time to get your files placed on the disk in the most optimal way, you should do the same for the search collection. And optimizing the collection is just a simple procedure call that can be scheduled to be run automatically.   beginctx_ddl.optimize_index('FT_IDCTEXT1','FULL', parallel_degree =>'1');end; When I checked my own test instance, I found my collection had a row fragmentation of about 80% After running the optimization procedure, it went down to 0% The knowledgebase article On Index Fragmentation and Optimization When Using OracleTextSearch or DATABASE.FULLTEXT [ID 1087777.1] goes into detail on how to check your current index fragmentation, how to run the procedure, and then how to schedule the procedure to run automatically.  While the article mentions scheduling the job weekly, Peter says he now is recommending this be run daily, especially on more active systems. And just as a reminder, be sure to involve your DBA with your WebCenter Content implementation as you go to production and over time.  We recently had a customer complain of slow performance of the application when it was discovered the database was starving for memory.  So it's always helpful to keep a watchful eye on your database.

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• Huawei E170 on Linux?

  - by torbengb

  Related to this question, I need to know if the specific combination of Ubuntu 9.10 + the Huawei E170 (HSDPA broadband modem USB stick) will work? Bonus points for a link to a webpage that decsribes exactly how it is done! Specifically, I'm in Austria and the telco is A1, but I hope that the setup would be the same regardless of location/provider. I have found these two pages that seem horribly complicated to a Linux noob. Is there a simpler way, or do I really need to dive into that? Your input is much appreciated! If I can get confirmation that it's supported, then I'd switch to Ubuntu Netbook Remix, because I'm already running Ubuntu on the main pc at home and I'd like to keep things simple.

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• Ubuntu 14.04 boot error on Windows 8.1 - SYSLINUX 4.07 EDD

  - by nainai

  I want to replace Windows 8.1 that came with my laptop with Ubuntu 14.04. I keep getting a black screen with this line: SYSLINUX 4.07 EDD 2013-07-25 Copyright (C) 1994-2013 H. Peter Anvin et al Things I did before: turned off fast boot disabled secure boot switched to Legacy instead of UEFI (even though a tutorial I found said this isn't really needed anymore, I still did anyway because I read it from the laptop's user guide: "If you need to install a legacy operating system, such as Windows (that is, any operating system before Windows 8), Linux or Dos, etc on your computer, you must change the boot mode to Legacy support." I chose to load from USB. and then that SYSLINUX 4.77 EDD.... appears I tried to install using the same USB on an old Lenovo S10-3. It worked. Though that S10-3 runs Lubuntu. Still it's probably safe to say that it's not the USB that has problems, right? Thanks for any help. I can't wait to have Ubuntu :) edit: This might be useful info. The USB is 16GB X-Stor Fat32. I used YUMI.

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• Summing / Running totals

  - by John

  I have 4 columns: Name, Week, Batch and Units Produced (Cols, A,b,c,d). In column e, I need to keep running totals based on name and week. When the week changes for the same person, restart the total. Fred, 12, 4001, 129.0 Answer in e: 129.0 Fred, 12, 4012, 234.0 Answer in e: 363.0 Fred, 13, 4023, 12.0 Answer in e: 12.0 John, 12, 4003, 420.0 Answer in e: 420.0 John, 13, 4021, 1200.0 Answer in e: 1200.0 John, 13, 4029, 120.0 Answer in e: 1320.0 I need to be able to copy the formula to over 1000 rows.

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• BizTalk 2010 upgrade - Sunset Development/Deployment Modes

  - by Ahsan Alam

  Those who are familiar with BizTalk 2006, should know about Development and Deployment modes in Visual Studio. Personally, I never questioned why it's not Debug and Release just like everything else in Visual Studio. Then everything changed in BizTalk 2010. BizTalk and Visual Studio 2010 now uses Debug and Release modes by default. When we upgraded BizTalk 2006 solution to 2010, Development and Deployment modes remained unchanged for all the projects, and code compiled without any issues. Soon, I realized that any new projects added to the converted solutions started using Debug and Release modes. This also didn't cause any problem compiling the solution from Visual Studio; however, it broke our custom build/deployment scripts since the scripts were trying to build in Deployment mode. So, I decided to change all projects from Development and Deployment modes to Debug and Release modes to keep them consistent. During this process I realized that Debug and Release modes are defaults; but it's completely customizable. During the BizTalk 2010 upgrade process, I figured that switching to default Debug and Release modes are the best options.

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• How do I install GRUB on a RAID system installation?

  - by root45

  I'm trying to setup and install Ubuntu on a RAID 1 setup. I have two disks, sdb and sdc. I've been following this guide https://help.ubuntu.com/community/Installation/SoftwareRAID which more or less works for getting everything set up and Ubuntu installed. The problem is at the end of the installation, it tries to install GRUB. By default it tries my "first disk", which gives a "fatal error". I've tried installing it on a specific partion, e.g. sdb1 as well as RAID devices, e.g. md0, md1, etc.. Nothing seems to work. Edit: The actual error is "Unable to install GRUB in /dev/sdb Executing 'grub-install '/dev/sdb' failed. This is a fatal error." Then I'm taken back to the main install menu. If I choose "Install the GRUB boot loader on a hard disk" option, I can pick the partition, but entering sdb2 or md1 gives the same error. So I went ahead an just didn't install GRUB, which means now I presumably have a working Ubuntu installation, but I can't boot it. I've tried booting from the LiveCD to install GRUB, but I can't chroot into my system because it doesn't seem to recognize that my disk is a Linux disk. There's an error about it being a RAID partition. So basically I would really like to know how you know to which device to install GRUB at installation, or at the very least, how to install it on to my system now. I suppose I should also mention that sda is a Windows 7 installation that I would like to keep around and be able to access at boot. Thanks for any help.

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• The Other "C" in CRM

  - by Brian Dayton

  Folks who know me know that I rarely, if ever, talk politics. And I never talk politicians. Having grown up in a household with one parent leaning left and the other leaning to the right it was the best way to keep the peace. This isn't about politics. It's about "constituents" and the need to improve the services and service levels for people--at the city, county, state/province, etc. level all the way up to national governments. As a citizen and tax payer it's also important to me that these services be provided at a reasonable cost. If there's a better and more efficient way to do something then it's my hope that a public sector organization takes advantage of technology the same way private sector companies do. Social services organizations have a complex job. They provide the services that people need, from healthcare and children's assistance to helping people find jobs. But many of these organizations are still managing these processes manually or outdated, home-grown applications that could have been written up to 30 years ago. A lot has changed in technology. On the (this is as political as I'm going to get) political front, stakeholders like you and me are expecting greater transparency on where and how funds are spent. I'll admit that most of the time, when I think about CRM systems, I think about my experience as a customer of my bank, utilities company or cable operator. But now that I'm older, have children and a house--I find myself interacting more and more with agencies and services organizations. My experiences are sometimes good and sometimes not so good. Along those lines, last week's announcement of Siebel CRM 8.2 for Public Sector caught my eye. You may not work in the public sector, but you are a constituent of some--actually a lot--of public sector organizations. I don't know which CRM systems city and county utilize but I'm going to start paying closer attention.

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• Miami 311: Built on Windows Azure

  - by Josh Holmes

  This is a cool use of Azure. The city of Miami tool their “311” data around potholes, trash pickup issues, recycling issues, broken sidewalks and the like and put that data in Azure. The next step is that they leveraged Bing Maps and Silverlight to visualize those issues spread on a map of the city. The solution takes advantage of virtually unlimited storage and processing power, provides the ability to quickly address service requests and implement updates even during peak times such as hurricane season. If things change, the City can bring the solution on site or move to a physical facility, all based on  need and cost-effectiveness. As a result, residents logging on to Miami 311 can see on average 4,500 issues in progress - not represented as a ‘list', but located on a map in relation to other projects in their neighborhood .  A simple click on the map allows them to easily drill down to more and more specific details if they want. In short, they have turned what used to be represented by a meaningless list of data into useful information, and created  actionable and consumable knowledge that is relevant to the citizens of Miami. For Miami, their ‘service call to the city' becomes an interactive process they can follow - and the City has a new tool to manage and deliver outcomes. … When the city made the move to the web, they chose tools they knew and software they trust. The Microsoft Windows Azure cloud platform made it easy to do, and they used both Bing mapping and Silverlight to build a user friendly front end. According to Port25 (Miami 311: Built on Windows Azure - Port 25: The Open Source Community at Microsoft), it took two people 8 days to implement the whole system and they are going to open source their solution so that other cities can leverage it. I haven’t seen yet where and how they are going to release it but I’ll keep you posted if I find out.

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• Virtual Sound Card for Windows Server?

  - by Ian Boyd

  i have some software running on a server which requires a sound card to be installed. i'm trying to find a virtual, or emulated, sound card driver for Windows 2000 Server. It doesn't have to play anything, send streams anywhere, or do anything. It just has to be there. Note: This is a physical machine, but i want the solution that will port to a Microsoft Virtual Server machine running Windows 2000 Server. (in other words, buying a sound card will not work) i've already tried the REaudio driver from MixW; it does not work (no sound card virtually appears in the system). Update: 1k views? Obviously people are finding it an interesting question to keep stumbling across it. Up-vote it!

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