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  • Is conditional return type ever a good idea?

    - by qegal
    So I have a method that's something like this: -(BOOL)isSingleValueRecord And another method like this: -(Type)typeOfSingleValueRecord And it occurred to me that I could combine them into something like this: -(id)isSingleValueRecord And have the implementation be something like this: -(id)isSingleValueRecord { //If it is single value if(self.recordValue = 0) { //Do some stuff to determine type, then return it return typeOfSingleValueRecord; } //If its not single value else { //Return "NO" return [NSNumber numberWithBool:NO]; } } So combining the two methods makes it more efficient but makes the readability go down. In my gut, I feel like I should go with the two-method version, but is that really right? Is there any case that I should go with the combined version?

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  • Is swing components heavy weight

    - by Pramod PP
    By Adding multiple Panels into a Panel or Dialog, Will it become heavy weight ?. Is there any way to avoid it to make complex views in single panel ? I'm making a java Swing application, there has many controls, I'm placing multiple panel in a single panel and place that panel as the center pane of a dialog. I suspect that the application takes more memory (I don't know it actually takes. Its only a suspect). can anyone please advise on this.

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  • Ubuntu 13.10 install VMware 9.0

    - by user212290
    After I install the VMware workstation 9.0, while when I want open the VM, there come the dialogue "Before you can run VMware, several modules must be complied and loaded into the running kernel CANCEL INSTALL",while I clicked the INSTALL button, nothing happened. When: sudo apt-get install linux-headers-3.11.0-12-generic sudo /usr/bin/vmware-modconfig --icon=vmware-workstation --appname=VMware come: cc1: some warnings being treated as errors make[2]: *** [/tmp/modconfig-T9k19t/vmci-only/linux/driver.o] Error 1 make[2]: *** Waiting for unfinished jobs.... make[1]: *** [_module_/tmp/modconfig-T9k19t/vmci-only] Error 2 make[1]: Leaving directory `/usr/src/linux-headers-3.11.0-12-generic' make: *** [vmci.ko] Error 2 make: Leaving directory `/tmp/modconfig-T9k19t/vmci-only' Failed to build vmci. Failed to execute the build command. Starting VMware services: Virtual machine monitor done Virtual machine communication interface failed VM communication interface socket family done Blocking file system done Virtual ethernet failed VMware Authentication Daemon done

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  • Is it a bad idea to run SELinux and AppArmor at the same time?

    - by jgbelacqua
    My corporate policy says that Linux boxes must be secured with SELinux (so that a security auditor can check the 'yes, we're extremely secure!' checkbox for each server). I had hoped to take advantage of Ubuntu's awesome default AppArmor security. Is it unwise to run both Apparmor and SELinux? (If so, can this bad idea be mitigated with some apparmor and/or selinux tweaks?) Update 1/28 -- Kees Cook has pointed out in his answer the dead simple reason why it's a bad idea to run both -- the Linux kernel says you can't1. [ 1 More precisely, the Linux Security Modules interface framework is designed for a single running implementation, and does not support more than a single running implementation. ] Update 1/27 -- I've accepted the answer from kenny.r , though I would be happier with some more technical reasons of why this would fail, or examples of actual conflicts that this would cause.

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  • Keyboard settings for a Mac+PC world

    - by Sahil Malik
    SharePoint, WCF and Azure Trainings: more information I’m one of those weridos who lives in a Mac+PC world. I write code for both iOS and Windows platforms. I also travel quite a bit, and airlines and airport security are starting to weigh your carry ons, and beginning to frown on the powerplant of batteries you need to carry to power SharePoint on an airplane. This means, my main work machine has to be a Macbook Pro, since it is the only machine that can do both XCode and Visual Studio Virtualized and SharePoint virtualized nicely. The problem this causes of course, is you will literally pull your hair out when dealing with keyboard/shortcut differences. So here is my work setup, Running Mac for all my normal work Virtualizing using VMWare Fusion – and sometimes I move these VMs to my windows server so I can run them on VMware workstation. Frequently RDP’ing into VMs in the cloud or running on my home server. So, Read full article ....

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  • Links for PrDC10 Session Visual Studio 2010 Testing Tools

    - by Aaron Kowall
    Here are the links I promised to post from my session on Visual Studio 2010 Testing Tools. To download and configure the TFS 2010 Virtual Machine the best instructions are here: http://blogs.msdn.com/b/briankel/archive/2010/03/18/now-available-visual-studio-2010-release-candidate-virtual-machines-with-sample-data-and-hands-on-labs.aspx To download and configure the Lab Management Virtual Machine, the best instructions are here: http://blogs.msdn.com/b/lab_management/archive/2010/02/12/one-box-lab-management-walkthrough.aspx Thanks to all that attended my presentation!  Hope you learned a bit. Technorati Tags: PrDC10,TFS 2010,VHD,Lab Management

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  • Why are KDE components being installed/updated on 12.04 with GNOME?

    - by Dune
    I am not yet fully versed with the components installed by default on my machine, so I will apologize in advance if my question is silly. shows that a lot many of (what I assume are) KDE components (libk*, kde*, etc.) are being installed/updated on my machine. That is just the output from sudo apt-fast update && sudo apt-fast dist-upgrade -y from a few minutes ago. Can anyone tell me why? Can I safely remove them? If yes, how? Thanks in advance for any replies. System specs: Fully updated Ubuntu 12.04 x86_64 w/kernel3.4, Gnome, Unity, Core2Duo, 4GB

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  • Installing Ubuntu on btrfs over multiple drives

    - by Tom Ato
    When I installed Ubuntu 13.04, I managed to combine a couple of outdated askubuntu answers, as well as some of the btrfs documentation in order to figure out how to install Ubuntu over two SSDs using a single btrfs partition (I think /boot was on a small ext4 partition). I want to install Ubuntu 13.10 in a similar way, using a single btrfs partition striping data over the two SSDs, but I don't feel comfortable synthesizing a method that I am sure will work with current software. What is the best way to partition and install Ubuntu over two SSDs using btrfs, in an effectively RAID 0 way?

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  • Why is multithreading often preferred for improving performance?

    - by user1849534
    I have a question, it's about why programmers seems to love concurrency and multi-threaded programs in general. I'm considering 2 main approaches here: an async approach basically based on signals, or just an async approach as called by many papers and languages like the new C# 5.0 for example, and a "companion thread" that manages the policy of your pipeline a concurrent approach or multi-threading approach I will just say that I'm thinking about the hardware here and the worst case scenario, and I have tested this 2 paradigms myself, the async paradigm is a winner at the point that I don't get why people 90% of the time talk about multi-threading when they want to speed up things or make a good use of their resources. I have tested multi-threaded programs and async program on an old machine with an Intel quad-core that doesn't offer a memory controller inside the CPU, the memory is managed entirely by the motherboard, well in this case performances are horrible with a multi-threaded application, even a relatively low number of threads like 3-4-5 can be a problem, the application is unresponsive and is just slow and unpleasant. A good async approach is, on the other hand, probably not faster but it's not worst either, my application just waits for the result and doesn't hangs, it's responsive and there is a much better scaling going on. I have also discovered that a context change in the threading world it's not that cheap in real world scenario, it's in fact quite expensive especially when you have more than 2 threads that need to cycle and swap among each other to be computed. On modern CPUs the situation it's not really that different, the memory controller it's integrated but my point is that an x86 CPUs is basically a serial machine and the memory controller works the same way as with the old machine with an external memory controller on the motherboard. The context switch is still a relevant cost in my application and the fact that the memory controller it's integrated or that the newer CPU have more than 2 core it's not bargain for me. For what i have experienced the concurrent approach is good in theory but not that good in practice, with the memory model imposed by the hardware, it's hard to make a good use of this paradigm, also it introduces a lot of issues ranging from the use of my data structures to the join of multiple threads. Also both paradigms do not offer any security abut when the task or the job will be done in a certain point in time, making them really similar from a functional point of view. According to the X86 memory model, why the majority of people suggest to use concurrency with C++ and not just an async approach ? Also why not considering the worst case scenario of a computer where the context switch is probably more expensive than the computation itself ?

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  • Minimum to install for a visual web browser in Ubuntu Server

    - by Svish
    I have set up a machine with Ubuntu Server. Some of the server software I want to run on it has web based user interfaces for setting it up et cetera. I know I could connect to it from a different machine which has a graphical user interface, but in this case I would rather do it on the box. So, from a fresh Ubuntu Server installation, what is the minimum I need to install to be able to launch a web browser I can use for this? For example chromium, firefox or arora.

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  • Is slower performance, of programming languages, really, a bad thing?

    - by Emanuil
    Here's how I see it. There's machine code and it's all that computers needs in order to run something. Computers don't care about programming languages. It doesn't matter to them whether the machine code comes from Perl, Python or PHP. Programming languages don't serve computers. They serve programmers. Some programming languages run slower than others but that's not necessarily because there is something wrong with them. In many cases, it's because they do more things that programmers would otherwise have to do (i.e. memory management) and by doing these things, they are better in what they are supposed to do - serve programmers. So, is slower performance, of programming languages, really, a bad thing?

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  • System freezes while not in use, how do I fix this?

    - by PHLAK
    Bare with me, the following is a bit winded. I have Ubuntu 10.10 Desktop 64-bit installed on my laptop and up until a few weeks ago it has been running great. Then one day, while I was not using the laptop it froze. I was logged in as my user but had locked the screen locked and closed the lid. I didn't notice that it had frozen until I opened the lid and wiggled the mouse to try and log in. The screen remained black and I got no response. I immediately tried Alt + F2, F3, F4, etc. but got no response. The only thing I could do was hold the power button to power off the machine. The freezing has happened as quickly as within 10-20 minutes of the system being logged off and lid closed and as long as 4-6 hours. My machine is NOT configured to go into standby when plugged in and this has happened both on AC power and battery. Troubleshooting I have performed: I uninstalled programs I knew that I had installed between when it was working fine and having problems. Those programs were CrashPlan, Shutter and Conky. After uninstalling ALL of these programs the freezing still occurs. Next, I decided to SSH into the machine from my desktop and leave an htop and tail of the syslog running. Here are screenshots of the last thing shown on both when the system froze: htop, syslog Here is a dump of my syslog after another freeze. The freeze happened at 9:14 and I didn't notice it until about 10 minutes later and rebooted, hence the 10 minute gap from 9:14 to 9:24. In the above syslog dump I noticed a lot of NVRM: os_raise_smp_barrier(), invalid context! and upon investigating that message learned it was from the proprietary Nvidia driver I had installed. Thinking this could be part of the problem I uninstalled the Nvidia driver and reverted to using the Nouveau driver. The computer still froze after a few hours. Lastly, thinking the problem could be caused by overheating I used compressed air to blow out any dust in the CPU vents and all other openings on the laptop. None of the above troubleshooting has helped and the freezing still occurs. What other steps can I take to troubleshoot and/or fix this problem? Note: Yesterday X started to eat up a lot of CPU power and eventually froze my system while I was forwarding an X session over SSH (from another PC to my laptop). I'm unsure if this is related or not as it doesn't match any of the symptoms of the problem above. Aside from this, the system has never frozen while in use, even under heavy load. EDIT: I just ran Memtest86+ and it made it through two passes without any errors. Just eliminating possible causes here.

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  • Product Support Webcast for Existing Customers: Security Scenarios with Oracle WebCenter Content

    - by John Klinke
    Learn how user authentication and authorization is now implemented in Oracle WebCenter Content by attending this 1-hour Advisor Webcast "Security Scenarios with WebCenter Content" on September 27, 2012 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) This 1-hour session is recommended for technical and functional users of Oracle WebCenter Content. In this session, we will explain how user authentication and authorization is implemented in WebCenter Content 11g as well as ways that single sign-on (SSO) can be used. Topics will include: - How authentication and authorization was handled in previous WebCenter Content Server versions - The WebLogic Server mechanisms now used to provide user access and content security - Dealing with external and internal users - Overview of the WebLogic Server LDAP provider configuration - How to differentiate Roles and Accounts - WebCenter Content credential mapping - Single Sign-on (SSO) - SAML and Kerberos Register now at http://bit.ly/PH7zDj

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  • Ubuntu ver 14.04 Network discovery not showing up on windows 8 but on windows 7

    - by Schwabber
    I have an old PC that is now my new Ubuntu machine. Currently I was working on sharing a drive so that backups and streaming could take place. I have it set up perfectly on my windows 7 laptop (able to read and write to it). For some reason however my wife's windows 8 laptop is not showing up on the Ubuntu and vice versa. I turned on network discovery on the win8 machine, but that didn't help. Thanks in advance edit- I have my win7 and win8 in the same homegroup and both can see each other in the network. Also the workgroup is the same.

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  • How Byte loading/storing is implemented By the CPU?

    - by AlexDan
    I know that in 32bit machine, cpu read from memory 32bits at a time. since the registers in this case is 32bit in size too, I can understand how this works. What I don't understand is how the cpu implement load instructions of 1 byte. does it load the whole word where the single byte is located to the register, then perform some kind of "byte shifting", or does the cpu can load a single byte, in this case when does the byte masking happen, is it until the byte got loaded in the register, or it happen when byte is send through the data bus ? P.S. The cpu Im using is MIPS, the instructions Im talking about are: lb or lbu

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  • Is it safe to convert Windows file paths to Unix file paths with a simple replace?

    - by MxyL
    So for example say I had it so that all of my files will be transferred from a windows machine to a unix machine as such: C:\test\myFile.txt to {somewhere}/test/myFile.txt (drive letter is irrelevant at this point). Currently, our utility library that we wrote ourselves provides a method that does a simple replace of all back slashes with forward slashes: public String normalizePath(String path) { return path.replaceAll("\\", "/"); } Slashes are reserved and cannot be part of a file name, so the directory structure should be preserved. However, I'm not sure if there are other complications between windows and unix paths that I may need to worry about (eg: non-ascii names, etc)

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  • Method chaining vs encapsulation

    - by Oak
    There is the classic OOP problem of method chaining vs "single-access-point" methods: main.getA().getB().getC().transmogrify(x, y) vs main.getA().transmogrifyMyC(x, y) The first seems to have the advantage that each class is only responsible for a smaller set of operations, and makes everything a lot more modular - adding a method to C doesn't require any effort in A, B or C to expose it. The downside, of course, is weaker encapsulation, which the second code solves. Now A has control of every method that passes through it, and can delegate it to its fields if it wants to. I realize there's no single solution and it of course depends on context, but I would really like to hear some input about other important differences between the two styles, and under what circumstances should I prefer either of them - because right now, when I try to design some code, I feel like I'm just not using the arguments to decide one way or the other.

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  • Criteria for selecting timeout value?

    - by stijn
    Situation: a piece of software reads frames of data from a file in a seperate thread and puts it on a queue, emptied by another thread. That second thread periodically checks on the queue and fails rather gracefully, by showing an error message stating the read timed out, if no data is available within a certain amount of time. Initially this timeout was set to 200mSec. There was no real reasoning behind that constant though, but it worked fine. We measured on a couple of machines and for large data frames, larger than what would be used by customers, a read took like 20mSec whith no other load on the machine. However one customer now gets timeout errors now and then (on the second try all is fine, probably the file is in cache or the virus scanner leaves it alone). The programmers are like 'well, yeah, but that customer's machine is full of cruft, virus scanners, tons of unneeded background processes etc'. Of course the customer is like 'hey this should just work, shouldn't it'? While the programers have a point, since the software is heavy enough to validate the need for a dedicated machine, that does not make the customer happy. Increasing the timeout to 2 seconds, for example, solves the problem. But I'd like to make a proper decision now instead of just randomly pick some magic constant that is probably ok in 99% of cases. What criteria should be used for that? We could just pick a large number, but that feels wrong. (and then we end up with a program that has the horrible bahaviour of hanging when trying to read from a disconnected drive for instance, whereas we'd rather make it show an error right away). Or we could make the timeout value a user setting, but then we need to ducument it clearly and even then not all customers are tech savy enough to really understand what it does. Or we could try and wait until another customer reports timeouts and increase the value again. And again. Until we find something ok for 99.99% of the cases.. Any good practice for this type of situation?

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  • Batching dynamic sprites in OpenGL

    - by Aaron
    I'm trying to wrap my head around how batching is done in a 2D sprite-based game. My understanding is I'd get the vertices that represent each sprite I want to draw and stuff them all into a single mesh. That way I'd only need a single draw call to render everything. Does this apply when the sprites I render are different between frames, or when some sprites are moving? Because it sounds like I'd then have to recreate my batch mesh each frame, using either glDrawArrays/glDrawElements or a streaming VBO I assume. Does this sound correct?

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  • Virtualisation : deux nouveaux outils pour Windows Server 2008 R2 et un changement majeur dans le XP

    Virtualisation : deux nouveaux outils pour Windows Server 2008 R2 Et un changement majeur dans le XP Mode de Windows 7 Microsoft vient d'annoncer deux futurs Service Pack pour Windows 7 et Windows Server 2008 R2. Le SP1 de ce dernier introduira deux nouveaux outils de virtualisation : Microsoft RemoteFX and Dynamic Memory. Le SP1 de Windows 7 pour sa part ne proposera que les mises à jour effectuées régulièrement via Windows Update. Dybamic Memory est une amélioration de la technologie Hyper-V qui permet aux administrateurs informatiques de mettre en commun toute la mémoire disponible sur une machine hôte et de la distribuer dynamiquement aux machine...

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  • Services or Shared Libraries?

    - by Royal
    I work in an environment where we have several different web applications, where each of them have different features but still need to do similar things: authentication, read from common data sources, store common data, etc. Is it better to build the shared functionality into a set of services, to be called by the web apps, or is it better to make a shared library, which the webapps include? The services or libraries would need to access various databases, and it seems like keeping that access in a single place (service) is a good idea. It would also reduce the number of database connections needed. A service would also keep the logic in a single place, but then it could be argued that a shared library can do the same thing. Are there other benefits to be gained from using services over shared libraries?

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  • JSR 355 Final Release, and moves JCP to version 2.9

    - by heathervc
    JSR 355, JCP EC Merge, passed the JCP EC Final Approval Ballot on 13 August 2012, with 14 Yes votes, 1 abstain (1 member did not vote) on the SE/EE EC, and 12 yes votes (2 members were not eligible to vote) on the ME EC.  JSR 355 posted a Final Release this week, moving the JCP program version to JCP 2.9.  The transition to a merged EC will happen after the 2012 EC Elections, as defined in the Appendix B of the JCP (pasted below), and the EC will operate under the new EC Standing Rules. In the previous version (2.8) of this Process Document there were two separate Executive Committees, one for Java ME and one for Java SE and Java EE combined. The single Executive Committee described in this version of the Process Document will be implemented through the following process: The 2012 annual elections will be held as defined in JCP 2.8, but candidates will be informed that if they are elected their term will be for only a single year, since all candidates must stand for re-election in 2013. Immediately after the 2012 election the two ECs will be merged. Oracle and IBM's second seats will be eliminated, resulting in a single EC with 30 members. All subsequent JSR ballots (even for in-progress JSRs) will then be voted on by the merged EC. For the 2013 annual elections three Ratified and two Elected Seats will be eliminated, thereby reducing the EC to 25 members. All 25 seats will be up for re-election in 2013. Members elected in 2013 will be ranked to determine whether their initial term will be one or two years. The 50% of Ratified and 50% of Elected members who receive the most votes will serve an initial two-year term, while all others will serve an initial one year term. All members elected in 2014 and subsequently will serve a two-year term. For clarity, note that the provisions specified in this version of the Process Document regarding a merged EC will apply to subsequent ballots on all existing JSRs, whether or not the Spec Leads of those JSRs chose to adopt this version of the Process Document in its entirety. <end of Appendix> Also of note:  the materials and minutes from the July EC meeting and the June EC Meeting are now available--following the July EC Meeting, Samsung and SK Telecom lost their EC seats. The June EC meeting also had a public portion--the audio from the public portion of the EC meeting are now posted online.  For Spec Leads there is also the recording of the EG Nominations call.

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  • HP Pavilion dv6 can't shutdown or reboot

    - by Hamza
    Ubuntu 11.04 with HP Pavilion can't shutdown or reboot. I am old linux user, been using linux for years, this is the first time in encounter this issue ever with many Linux distros on the same machine. I tried many distro but mainly Ubuntu ( 10.04 , 10.10 , 10.04 ) , the system can't reboot or shutdown with. Other than that everything works fine. Same issue happened with Linux Mint .... Well I have seen many questions with the same problem and no real answers yet, or accurate replies from Ubuntu or even HP. My Machine is : HP Pavilion dv6 , Core i7 Processor , 4 GB Rams , ATI Radeon .... etc.

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  • EntSSO stopped working

    - by blomqvist
    My EntSSO (Enterprise Single Sign-On Server, part of BizTalk) did not start today, with the message: The SSO service failed to start. Error Code: 0x80131700 Could not create SSOSQL. To fix the problem, reinstall SSO or try 'regasm SSOSQL.dll' from a Visual Studio command prompt. Error Code: 0x80131700   The only reason for this that I can think of is that I have just installed the .net framework 4.0 RC but I have not verified this. The solution suggest in the error message works like a charm! Open a Visual Studio command prompt and run this command: regasm  ‘C:\Program Files\Common Files\Enterprise Single Sign-On\SSOSQL.dll’ Problem solved!

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  • Parallel Port Problem in 12.04

    - by Frank Oberle
    I have a “dumb” printer attached to a parallel port in my machine which works fine under the “other” resident operating system (from Redmond) on the same machine. I recently added Ubuntu 12.04 as a dual boot on the machine, but Ubuntu doesn't seem to recognize the parallel port at all. All I need to set up a printer is a really plain-vanilla fixed pitch text-only generic driver, which is present, but no parallel ports show up. (The other printers, all on USB ports, seem to work just fine). Following what appeared to me to be the most reasonable of the many conflicting pieces of advice on the web, here's what I did: I added the following lines to /etc/modules parport_pc ppdev parport Then, after rebooting, I checked to see that the lines were still present, and they were. I ran dmesg | grep par and got the following references in the output that seemed like they might have to do with the parallel port: [ 14.169511] parport_pc 0000:03:07.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 14.169516] PCI parallel port detected: 9710:9805, I/O at 0xce00(0xcd00), IRQ 21 [ 14.169577] parport0: PC-style at 0xce00 (0xcd00), irq 21, using FIFO [PCSPP,TRISTATE,COMPAT,ECP] [ 14.354254] lp0: using parport0 (interrupt-driven). [ 14.571358] ppdev: user-space parallel port driver [ 16.588304] type=1400 audit(1347226670.386:5): apparmor="STATUS" operation="profile_load" name="/usr/lib/cups/backend/cups-pdf" pid=964 comm="apparmor_parser" [ 16.588756] type=1400 audit(1347226670.386:6): apparmor="STATUS" operation="profile_load" name="/usr/sbin/cupsd" pid=964 comm="apparmor_parser" [ 16.673679] type=1400 audit(1347226670.470:7): apparmor="STATUS" operation="profile_load" name="/usr/lib/lightdm/lightdm/lightdm-guest-session-wrapper" pid=1010 comm="apparmor_parser" [ 16.675252] type=1400 audit(1347226670.470:8): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/mission-control-5" pid=1014 comm="apparmor_parser" [ 16.675716] type=1400 audit(1347226670.470:9): apparmor="STATUS" operation="profile_load" name="/usr/lib/telepathy/telepathy-*" pid=1014 comm="apparmor_parser" [ 16.676636] type=1400 audit(1347226670.474:10): apparmor="STATUS" operation="profile_replace" name="/usr/lib/cups/backend/cups-pdf" pid=1015 comm="apparmor_parser" [ 16.677124] type=1400 audit(1347226670.474:11): apparmor="STATUS" operation="profile_replace" name="/usr/sbin/cupsd" pid=1015 comm="apparmor_parser" [ 1545.725328] parport0: ppdev0 forgot to release port I have no idea what any of that means, but the line “parport0: ppdev0 forgot to release port ” seems unusual. I was still unable to add a printer for my old clunker, so I tried the direct approach, typing echo “Hello” > /dev/lp0 and received a Permission denied message. I then tried echo “Hello” > /dev/parport0 which didn't give me any message at all, but still didn't print anything. Running the command sudo /usr/lib/cups/backend/parallel gives the following: direct parallel:/dev/lp0 "unknown" "LPT #1" "" "" Checking the permissions for /dev/parport0, Owner, Group, and Other are all set to read and write. crw-rw---- 1 root lp 6, 0 Sep 9 16:37 /dev/lp0 crw-rw-rw- 1 root lp 99, 0 Sep 9 16:37 /dev/parport0 The output of the command lpinfo -v includes the following line: direct parallel:/dev/lp0 I've read several web postings that seem to suggest this has been a problem for several years, but the bug reports were closed because there wasn't enough information to address the issue (shades of Microsoft!). Any suggestions as to what I might be missing here?

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