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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• Open source adventures with... wait for it... Microsoft

  - by Jeff

  Last week, Microsoft announced that it was going to open source the rest of the ASP.NET MVC Web stack. The core MVC framework has been open source for a long time now, but the other pieces around it are also now out in the wild. Not only that, but it's not what I call "big bang" open source, where you release the source with each version. No, they're actually committing in real time to a public repository. They're also taking contributions where it makes sense. If that weren't exciting enough, CodePlex, which used to be a part of the team I was on, has been re-org'd to a different part of the company where it is getting the love and attention (and apparently money) that it deserves. For a period of several months, I lobbied to get a PM gig with that product, but got nowhere. A year and a half later, I'm happy to see it finally treated right. In any case, I found a bug in Razor, the rendering engine, before the beta came out. I informally sent the bug info to some people, but it wasn't fixed for the beta. Now, with the project being developed in the open, I was able to submit the issue, and went back and forth with the developer who wrote the code (I met him once at a meet up in Bellevue, I think), and he committed a fix. I tried it a day later, and the bug was gone. There's a lot to learn from all of this. That open source software is surprisingly efficient and often of high quality is one part of it. For me the win is that it demonstrates how open and collaborative processes, as light as possible, lead to better software. In other words, even if this were a project being developed internally, at a bank or something, getting stakeholders involved early and giving people the ability to respond leads to awesomeness. While there is always a place for big thinking, experience has shown time and time again that trying to figure everything out up front takes too long, and rarely meets expectations. This is a lesson that probably half of Microsoft has yet to learn, including the team I was on before I split. It's the reason that team still hasn't shipped anything to general availability. But I've seen what an open and iterative development style can do for teams, at Microsoft and other places that I've worked. When you can have a conversation with people, and take ideas and turn them into code quickly, you're winning. So why don't people like winning? I think there are a lot of reasons, and they can generally be categorized into fear, skepticism and bad experiences. I can't give the Web stack teams enough credit. Not only did they dream big, but they changed a culture that often seems immovable and hopelessly stuck. This is a very public example of this culture change, but it's starting to happen at every scale in Microsoft. It's really interesting to see in a company that has been written off as dead the last decade.

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• At the Java DEMOgrounds - Oracle Java ME Embedded Enables the “Internet of Things”

  - by Janice J. Heiss

  I caught up with Oracle’s Robert Barnes, Senior Director, Java Product Management, who was demonstrating a new product from Oracle’s Java Platform, Micro Edition (Java ME) product portfolio, Oracle Java ME Embedded 3.2, a complete client Java runtime optimized for microcontrollers and other resource-constrained devices. Oracle’s Java ME Embedded 3.2 is a Java ME runtime based on CLDC 1.1 (JSR-139) and IMP-NG (JSR-228).“What we are showing here is the Java ME Embedded 3.2 that we announced last week,” explained Barnes. “It’s the start of the 'Internet of Things,’ in which you have very very small devices that are on the edge of the network where the sensors sit. You often have a middle area called a gateway or a concentrator which is fairly middle to higher performance. On the back end you have a very high performance server. What this is showing is Java spanning all the way from the server side right down towards the type of chip that you will get at the sensor side as the network.” Barnes explained that he had two different demos running.The first, called the Solar Panel System Demo, measures the brightness of the light.  “This,” said Barnes, “is a light source demo with a Cortex M3 controlling the motor, on the end of which is a sensor which is measuring the brightness of the lamp. This is recording the data of the brightness of the lamp and as we move the lamp out of the way, we should be able using the server to turn the sensor towards the lamp so the brightness reading will go higher. This sends the message back to the server and we can look at the web server sitting on the PC underneath the desk. We can actually see the data being passed back effectively through a back office type of function within a utility environment.” The second demo, the Smart Grid Response Demo, Barnes explained, “has the same board and processor and is still using Java ME embedded with a different app on top. This is a demand response demo. What we are seeing within the managing environment is that people want to track the pricing signals of the electricity. If it’s particularly expensive at any point in time, they may turn something off. This demo sets the price of the electricity as though this is coming from the back of the server sending pricing signals to my home.” The demo had a lamp and a fan and it was tracking the price of electricity. “If I set the price of the electricity to go over 5 cents, then the device will turn off,” explained Barnes. “I can go into my settings and, in this case, change the price to 50 cents and we can wait a minus and the lamp will go off. When I change the pricing signal so that it is lower, the lamp will come back on. The key point is that the Java software we have running is the same across all the different devices; it’s a way to build applications across multiple devices using the same software. This is important because it fixes peak loading on the network and can stops blackouts.” This demo brought me back to a prior decade when Sun Microsystems first promoted  Jini technology, a version of Java that would put everything on the network and give us the smart home. Your home would be automated to tell you when you were out of milk, when to change your light bulbs, etc. You would have access to the web and the network throughout your home.It’s interesting to see how technology moves over time – from the smart home to the Internet of Things.

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• Fun with Aggregates

  - by Paul White

  There are interesting things to be learned from even the simplest queries.  For example, imagine you are given the task of writing a query to list AdventureWorks product names where the product has at least one entry in the transaction history table, but fewer than ten. One possible query to meet that specification is: SELECT p.Name FROM Production.Product AS p JOIN Production.TransactionHistory AS th ON p.ProductID = th.ProductID GROUP BY p.ProductID, p.Name HAVING COUNT_BIG(*) < 10; That query correctly returns 23 rows (execution plan and data sample shown below): The execution plan looks a bit different from the written form of the query: the base tables are accessed in reverse order, and the aggregation is performed before the join.  The general idea is to read all rows from the history table, compute the count of rows grouped by ProductID, merge join the results to the Product table on ProductID, and finally filter to only return rows where the count is less than ten. This ‘fully-optimized’ plan has an estimated cost of around 0.33 units.  The reason for the quote marks there is that this plan is not quite as optimal as it could be – surely it would make sense to push the Filter down past the join too?  To answer that, let’s look at some other ways to formulate this query.  This being SQL, there are any number of ways to write logically-equivalent query specifications, so we’ll just look at a couple of interesting ones.  The first query is an attempt to reverse-engineer T-SQL from the optimized query plan shown above.  It joins the result of pre-aggregating the history table to the Product table before filtering: SELECT p.Name FROM ( SELECT th.ProductID, cnt = COUNT_BIG(*) FROM Production.TransactionHistory AS th GROUP BY th.ProductID ) AS q1 JOIN Production.Product AS p ON p.ProductID = q1.ProductID WHERE q1.cnt < 10; Perhaps a little surprisingly, we get a slightly different execution plan: The results are the same (23 rows) but this time the Filter is pushed below the join!  The optimizer chooses nested loops for the join, because the cardinality estimate for rows passing the Filter is a bit low (estimate 1 versus 23 actual), though you can force a merge join with a hint and the Filter still appears below the join.  In yet another variation, the < 10 predicate can be ‘manually pushed’ by specifying it in a HAVING clause in the “q1” sub-query instead of in the WHERE clause as written above. The reason this predicate can be pushed past the join in this query form, but not in the original formulation is simply an optimizer limitation – it does make efforts (primarily during the simplification phase) to encourage logically-equivalent query specifications to produce the same execution plan, but the implementation is not completely comprehensive. Moving on to a second example, the following query specification results from phrasing the requirement as “list the products where there exists fewer than ten correlated rows in the history table”: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) < 10 ); Unfortunately, this query produces an incorrect result (86 rows): The problem is that it lists products with no history rows, though the reasons are interesting.  The COUNT_BIG(*) in the EXISTS clause is a scalar aggregate (meaning there is no GROUP BY clause) and scalar aggregates always produce a value, even when the input is an empty set.  In the case of the COUNT aggregate, the result of aggregating the empty set is zero (the other standard aggregates produce a NULL).  To make the point really clear, let’s look at product 709, which happens to be one for which no history rows exist: -- Scalar aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709;   -- Vector aggregate SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = 709 GROUP BY th.ProductID; The estimated execution plans for these two statements are almost identical: You might expect the Stream Aggregate to have a Group By for the second statement, but this is not the case.  The query includes an equality comparison to a constant value (709), so all qualified rows are guaranteed to have the same value for ProductID and the Group By is optimized away. In fact there are some minor differences between the two plans (the first is auto-parameterized and qualifies for trivial plan, whereas the second is not auto-parameterized and requires cost-based optimization), but there is nothing to indicate that one is a scalar aggregate and the other is a vector aggregate.  This is something I would like to see exposed in show plan so I suggested it on Connect.  Anyway, the results of running the two queries show the difference at runtime: The scalar aggregate (no GROUP BY) returns a result of zero, whereas the vector aggregate (with a GROUP BY clause) returns nothing at all.  Returning to our EXISTS query, we could ‘fix’ it by changing the HAVING clause to reject rows where the scalar aggregate returns zero: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID HAVING COUNT_BIG(*) BETWEEN 1 AND 9 ); The query now returns the correct 23 rows: Unfortunately, the execution plan is less efficient now – it has an estimated cost of 0.78 compared to 0.33 for the earlier plans.  Let’s try adding a redundant GROUP BY instead of changing the HAVING clause: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY th.ProductID HAVING COUNT_BIG(*) < 10 ); Not only do we now get correct results (23 rows), this is the execution plan: I like to compare that plan to quantum physics: if you don’t find it shocking, you haven’t understood it properly :)  The simple addition of a redundant GROUP BY has resulted in the EXISTS form of the query being transformed into exactly the same optimal plan we found earlier.  What’s more, in SQL Server 2008 and later, we can replace the odd-looking GROUP BY with an explicit GROUP BY on the empty set: SELECT p.Name FROM Production.Product AS p WHERE EXISTS ( SELECT * FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ); I offer that as an alternative because some people find it more intuitive (and it perhaps has more geek value too).  Whichever way you prefer, it’s rather satisfying to note that the result of the sub-query does not exist for a particular correlated value where a vector aggregate is used (the scalar COUNT aggregate always returns a value, even if zero, so it always ‘EXISTS’ regardless which ProductID is logically being evaluated). The following query forms also produce the optimal plan and correct results, so long as a vector aggregate is used (you can probably find more equivalent query forms): WHERE Clause SELECT p.Name FROM Production.Product AS p WHERE ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) < 10; APPLY SELECT p.Name FROM Production.Product AS p CROSS APPLY ( SELECT NULL FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () HAVING COUNT_BIG(*) < 10 ) AS ca (dummy); FROM Clause SELECT q1.Name FROM ( SELECT p.Name, cnt = ( SELECT COUNT_BIG(*) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID GROUP BY () ) FROM Production.Product AS p ) AS q1 WHERE q1.cnt < 10; This last example uses SUM(1) instead of COUNT and does not require a vector aggregate…you should be able to work out why :) SELECT q.Name FROM ( SELECT p.Name, cnt = ( SELECT SUM(1) FROM Production.TransactionHistory AS th WHERE th.ProductID = p.ProductID ) FROM Production.Product AS p ) AS q WHERE q.cnt < 10; The semantics of SQL aggregates are rather odd in places.  It definitely pays to get to know the rules, and to be careful to check whether your queries are using scalar or vector aggregates.  As we have seen, query plans do not show in which ‘mode’ an aggregate is running and getting it wrong can cause poor performance, wrong results, or both. © 2012 Paul White Twitter: @SQL_Kiwi email: [email protected]

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• It was a figure of speech!

  - by Ratman21

  Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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• October in Review

  - by Richard Bingham

  With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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• DallasXAML.com – A New User Group for Silverlight, WPF, XBAP, etc.

  - by vblasberg

                                   http://DallasXAML.com   I’ve devoted much of last month to starting the DallasXAML User Group.  I finally got back into user group management after 2 years away from leading the Dallas C# SIG.  Now I’m having fun getting a Silverlight/WPF user group going strong for the Dallas / Ft. Worth community.  Our first meeting was March 3rd at the Improving Enterprises offices in North Dallas.  We had about 25 to 35 attendees in the first meeting and it went well.  We covered the most important topic that everyone should understand well – data binding.   So I chose the XAML user group so we can get together for a common group improvement in the Dallas / Ft. Worth area and learn cross-technology information that we can use now.  It is not a lecture hall.  The great thing is that we’ll provide hands-on experience with most every meeting.  The goal is to get the experience that we can use the next work day.  I unfortunately broke that rule by speaking all through the first meeting, but next month is part two with more hands-on data binding.   The differentiation is this group concentrates on XAML, not Silverlight or Windows Client alone.  What we learn in one area, we gain for all areas.  That includes the Silverlight for Windows Phone 7 coming later this year.  Next year it may be Windows Phone 8, 9, or whatever.    I started developing WPF seriously almost a year ago.  I experienced the painful learning curve.  Anyone who reports that there isn’t a big learning curve either thinks in XAML before it was developed, is on the Silverlight or WPF development team, or has already conquered the learning and forgot the pain.  So I wanted to share the pain or make it easier for others – same thing.  I have found that the more I learn and use good disciplined techniques, the more interesting and rewarding development is again.   A few months ago, I was sitting in the iPhone development session at the Dallas C# SIG.  After the meeting, the audience was polled for future topics.  After a few suggestions, Silverlight got the big hands up.  That makes sense because it’s still the hot topic for many Microsoft developers.  So I surfed around and found that there aren’t enough user groups to help in this area.  I polled a few local group leaders and did the work to start the group.  This week I got a telerik controls licence and improved the site with some great controls, namely the RadHtmlPlaceholder control.  It provides a Silverlight control to show HTML in an IFrame-like area.  On DallasXAML.com, the newsletters and resource pages display in HTML because Silverlight just isn’t there yet.  I’m looking forward to a Silverlight XPS viewer with flow documents.  There are some good commercial version available, but this is a non-profit group.    The DallasXAML.com site points to many other resources such as podcasts and webcasts.  I would rather give them the credit than try to out-do them.  So check out the DallasXAML user group site and attend our meetings if you can.  We meet the first Tuesday of the month.   -Vince DallasXAML User Group Leader  

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• ArchBeat Link-o-Rama Top 10 for August 19-26, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the week of August 19-26, 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) The latest release of Oracle SQl Developer includes UI enhancements, 12c database support, and bug fixes. ADF Tutorial Chapter 3: Creating a Master-Detail taskflow | Yannick Ongena Oracle ACE Yannick Ongena continues his ADF tutorial with a chapter devoted to view layer and using the data control to build pages that allow user to update reference data. GlassFish Community Event at JavaOne 2012 Don't miss out on this exclusive GlassFish Community Event on Sunday, September 30th from 11:00 a.m. – 1:00 p.m. in Moscone South. Register Now! Part of JavaOne 2012. Oracle BI 11g Book Authors – Podcast #9 | Art of Business Intelligence In this home-grown podcast, authors Christian Screen, Haroun Khan, and Adrian Ward talk about their new book, "Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial," about their sessions at Oracle OpenWorld, and about their ORACLENERD t-shirts. Oracle Service Bus duplicate message check using Coherence | Jan van Zoggel "Giving the fact that every message on our ESB has an unique messageID element in the SOAP header we could store this on disk, database or in memory,"says Jan van Zoggel. "With the help of Oracle Coherence this last option, in memory, is relatively simple." Even simpler with Jan's detailed instructions. Oracle Technology Network Architect Day - Boston - Sept 12 There are easier ways to increase your IT brainpower. Skip the electrodes and register for Oracle Technology Network Architect Day in Boston, September 12, 2012. This free event includes 8 technical sessions, panel Q&A, roundtable discussions—and a free lunch. 8:00 a.m. – 5:00 p.m. at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Oracle BPM enable BAM | Peter Paul van de Beek "BAM enables you to make decisions based on real-time information gathered from your running processes," says Peter Paul van de Beek. "With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort." Sample Application for Switching Application Module Data Sources | Andrejus Baranovskis A sample application and how-to guide from Oracle ACE Director and ADF expert Andrejus Baranovskis. ORCLville: Some Basic BI Thoughts "If we'd stop to consider what business intelligence really is, many of us might grow a different perspective about how we implement enterprise apps," says Oracle ACE Director Floyd Teter. "What if we implemented with an eye to what kind of information we'd like to get from our enterprise apps?" Oracle VM VirtualBox 4.1.20 released |Oracle's Virtualization Blog Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Thought for the Day "The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures." — Frederick P. Brooks Source: SoftwareQuotes

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• ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

  - by Bob Rhubart

  You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

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• Crime Scene Investigation: SQL Server

  - by Rodney Landrum

  “The packages are running slower in Prod than they are in Dev” My week began with this simple declaration from one of our lead BI developers, quickly followed by an emailed spreadsheet demonstrating that, over 5 executions, an extensive ETL process was running average 630 seconds faster on Dev than on Prod. The situation needed some scientific investigation to determine why the same code, the same data, the same schema would yield consistently slower results on a more powerful server. Prod had yet to be officially christened with a “Go Live” date so I had the time, and having recently been binge watching CSI: New York, I also had the inclination. An inspection of the two systems, Prod and Dev, revealed the first surprise: although Prod was indeed a “bigger” system, with double the amount of RAM of Dev, the latter actually had twice as many processor cores. On neither system did I see much sign of resources being heavily taxed, while the ETL process was running. Without any real supporting evidence, I jumped to a conclusion that my years of performance tuning should have helped me avoid, and that was that the hardware differences explained the better performance on Dev. We spent time setting up a Test system, similarly scoped to Prod except with 4 times the cores, and ported everything across. The results of our careful benchmarks left us truly bemused; the ETL process on the new server was slower than on both other systems. We burned more time tweaking server configurations, monitoring IO and network latency, several times believing we’d uncovered the smoking gun, until the results of subsequent test runs pitched us back into confusion. Finally, I decided, enough was enough. Hadn’t I learned very early in my DBA career that almost all bottlenecks were caused by code and database design, not hardware? It was time to get back to basics. With over 100 SSIS packages and hundreds of queries, each handling specific tasks such as file loads, bulk inserts, transforms, logging, and so on, the task seemed formidable. And yet, after barely an hour spent with Profiler, Extended Events, and wait statistics DMVs, I had a lead in the shape of a query that joined three tables, containing millions of rows, returned 3279 results, but performed 239K logical reads. As soon as I looked at the execution plans for the query in Dev and Test I saw the culprit, an implicit conversion warning on a join predicate field that was numeric in one table and a varchar(50) in another! I turned this information over to the BI developers who quickly resolved the data type mismatches and found and fixed “several” others as well. After the schema changes the same query with the same databases ran in under 1 second on all systems and reduced the logical reads down to fewer than 300. The analysis also revealed that on Dev, the ETL task was pulling data across a LAN, whereas Prod and Test were connected across slower WAN, in large part explaining why the same process ran slower on the latter two systems. Loading the data locally on Prod delivered a further 20% gain in performance. As we progress through our DBA careers we learn valuable lessons. Sometimes, with a project deadline looming and pressure mounting, we choose to forget them. I was close to giving into the temptation to throw more hardware at the problem. I’m pleased at least that I resisted, though I still kick myself for not looking at the code on day one. It can seem a daunting prospect to return to the fundamentals of the code so close to roll out, but with the right tools, and surprisingly little time, you can collect the evidence that reveals the true problem. It is a lesson I trust I will remember for my next 20 years as a DBA, if I’m ever again tempted to bypass the evidence.

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• Two Candidates + One Job = Two Different Outcomes

  - by david.talamelli

  Recruiters have always headhunted (sidenote: I do not like this word, in general I think the type of people who use the phrase “headhunting” are the ones who are trying to sound more important than what they likely are). Any serious Recruiter engages in direct recruiting activity, it is part and parcel of the business it is not something unique. With the uptake in Social Media the past 4-5 years, we have seen an increase in the number of Recruiters proactively reaching out to people about job opportunities. We have also seen this activity increase across all levels of hire, from help desk roles to C-Level Executives. While getting approached about a role can be a nice boost to a person’s ego, do not let it give you an inflated sense of entitlement. It is The way that people handle themselves during these calls and subsequent interviews will have a large impact on their potential to land that job. Last week I spoke to two very different candidates, both about the same position and both with very different outcomes. On paper, Candidate #1 looked fantastic; they ticked many of the boxes that we were looking for. The person is working at global IT company and working in a similar role as the one we were hiring for but not in as senior as the role we had. This role would have been the perfect step to getting involved in more complex work for the person. Candidate #2 had less polished IT experience, ticked some of the boxes we were looking for and on paper in comparison to Candidate #1 was not as close a fit as Candidate #1 was. It seemed like I was comparing apples and oranges. After speaking to both candidates it turns out I was comparing apples and oranges except the person better suited for our role was not the one I was expecting it would be. The first candidate on paper looked great – they had the experience we were looking for and appeared to be just right for the role, but after talking to them, they gave me the impression that they thought the world owed them. The impression I was left with was that they did not equate success with hard work, they seemed more interested in “what is in it for me”. Rather than having a proper conversation with me, I was often cut off and asked to hurry it up when explaining our business, what we are doing, etc... . This person seemed more interested in the job title and money than how rather than think about ways to make the role successful. Candidate #2 who had limited experience, made up for any perceived lack of experience and them some with a demonstrated motivation to succeed and do the things needed to make that happen. Candidate #2 made a great first impression, they did not seem afraid of hard work and demonstrated a “team player” attitude. In talking to them they kept me engaged, listened and asked thoughtful questions that made me think this is the type of person who creates their own luck and who would thrive in a place like Oracle. Skills, capabilities, experience and a good resume can certainly get your foot in the door, but the wrong attitude or approach to work can close those opportunities just as easily. On the other hand, hard work, effort and a genuine work ethic may help open those doors that would otherwise closed for you. A resume with all the credentials gets you in the front door but that is just the beginning of the process. It is not how we start the race that is important, it’s how things end that matter most.

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• Hyper-V Live Migration across Sites!

  - by Ryan Roussel

  One of the great sessions I sat in on at Tech Ed this week was stretching a Windows 2008 R2 Hyper-V  Failover Cluster across sites.  With this ability, you could actually implement a Hyper-V cluster where you could migrate or even Live Migrate VMs across sites.   With this area’s propensity for Hurricanes, this will be a very popular topic for me over the next few months. While this technology is possible today, it’s also very complicated and can be very expensive to implement.    First your WAN connection has to support the ability to trunk your VLAN across both sites in order to Live Migrate.  This means you can’t use a Layer 3 routed connection like MPLS.  It has to be a Metro Ethernet connection or "Dark Fiber”.  Dark Fiber is unused Fiber already in the ground that can be leased from  various providers. Both of these connections would allow you to trunk layer 2 across your WAN.  Cisco does have the ability to trunk layer 2 across a routed connection by muxing the traffic but this is only available in their Nexus product line which has a very steep price tag.   If you are stuck with MPLS or the like and Nexus switching is not a realistic possibility, you will have to implement a multi-subnet cluster in which case Live Migration won’t be possible.  However you can still failover VMs to the remote site with some planning and manual intervention.  The consideration here is that the VMs will be on a different subnet once migrated, so you will have to change the IP addressing of your VMs.  This also has ramifications with DNS and Name resolution to control your down time.  DHCP with Reservations for your VMs is the preferred method to achieve the IP changes as this will automate that part of the process.   Secondly, you will have to have  a mechanism to replicate your storage across both sites.  Many SAN vendors natively support hardware based synchronous and asynchronous replication.  Some even support cluster shared volumes which were introduced in 2008 R2.   If your SANs do not support this natively, there are alternative file based replication products either software based like Double Take or hardware appliance like EMC.  Be sure to check with your vendor on the support of Disk majority if you’re replicating your quorum disk between SANs.   The last consideration is the ability to maintain quorum for your cluster.  If your replication provider does not support Disk Majority through replication, you will have to explore Node Majority with File Share Witness.  This will affect your design as a 3 node cluster with 1 node at the remote site and FSW at the production site would not have the ability to maintain quorum if the production site was lost. MS best practice for this would be to implement an even node cluster with 2 nodes at  each site and the FSW at a third site.   And there you have it.  While some considerations and research goes into implementing this solution, even a multi-subnet solution would be invaluable to organizations in the implementations of “warm” DR sites.

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• SQL Authority News – Secret Tool Box of Successful Bloggers: 52 Tips to Build a High Traffic Top Ranking Blog

  - by Pinal Dave

  When I started this blog, it was meant as a bookmark for myself for helpful tips and tricks.  Gradually, it grew into a blog that others were reading and commenting on.  While SQL and databases are my first love and the reason I started this blog, the side effect was that I discovered I loved writing.  I discovered a secret goal I didn’t even know I wanted – I wanted to become an author.  For a long time, writing this blog satisfied that urge.  Gradually, though, I wanted to see my name in print. 12th Book Over the past few years I have authored and co-authored a number of books – they are all based on my knowledge of SQL Server, and were meant to spread my years of experience into the world, to share what I have learned with my community.  I currently have elevan of these “manuals” available for sale.  As exciting as it was to see my name in print, I still felt that there was more I could do as an author. That is when I realized that I am more than just a SQL expert.  I have been writing this blog now for more than 10 years, and it grew from a personal bookmark to a thriving website with over 2 million views per month.  I thought to myself “I could write a book about how to create a successful blog!”  And that is exactly what I did.  I am extremely excited to share with all of you my new book – “Secret Toolbox of Successful Bloggers.” A Labor of Love This project has been a labor of love for me.  It started out as a series for this blog – I would post one article a week until I felt the topic had been covered.  I found that as I wrote, new topics kept popping up in my mind, and eventually this small blog series grew into a full book.  The blog series was large enough to last a whole year, so I definitely thought that it could be a full book.  Ideas on how to become a successful blogger were so frequent that, I will admit, I feel like there is so much I left out of this book.  I had a lot more to say than I originally thought! I am so excited to be sharing this book with all of you.  I am so passionate about this topic, and I feel like there are so many people who can benefit from this book.  I know that when I started this blog, I did not know what I was doing, and I would have loved a “helping hand” to tell what to do and what not to do.  If this book can act that way to any of my readers, I feel it is a success. Rules of Thumb If you are interested in the topic of becoming a blogger, as you read this book, keep in mind that it is suggestions only.  Blogging is so new to the world that while there are “rules of thumb” about what to do and what not to do, a map of steps (“first, do x, then do y”) is not going to work for every single blogger.  This book is meant to encourage new bloggers to put their content out there in the world, to be brave and create a community like the one I have here at SQL Authority.  I have gained so much from this community, I wanted to give something back, and this book is just one small part. I hope that everyone who reads this books finds at least one helpful tip, and that everyone can experience the joy of blogging.  That is the whole reason I wrote this book, and what I hope everyone takes away from it. Where Can You Get It? You can get the book from following URL: Kindle eBook | Print Book Reference: Pinal Dave (http://blog.SQLAuthority.com)Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL

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• Stir Trek 2: Iron Man Edition

  Next month (7 May 2010) Ill be presenting at the second annual Stir Trek event in Columbus, Ohio. Stir Trek (so named because last year its themes mixed MIX and the opening of the Star Trek movie) is a very cool local event.  Its a lot of fun to present at and to attend, because of its unique venue: a movie theater.  And whats more, the cost of admission includes a private showing of a new movie (this year: Iron Man 2).  The sessions cover a variety of topics (not just Microsoft), similar to CodeMash.  The event recently sold out, so Im not telling you all of this so that you can go and sign up (though I believe you can get on the waitlist still).  Rather, this is pretty much just an excuse for me to talk about my session as a way to organize my thoughts. Im actually speaking on the same topic as I did last year, but the key difference is that last year the subject of my session was nowhere close to being released, and this year, its RTM (as of last week).  Thats right, the topic is Whats New in ASP.NET 4 how did you guess? Whats New in ASP.NET 4 So, just what *is* new in ASP.NET 4?  Hasnt Microsoft been spending all of their time on Silverlight and MVC the last few years?  Well, actually, no.  There are some pretty cool things that are now available out of the box in ASP.NET 4.  Theres a nice summary of the new features on MSDN.  Here is my super-brief summary: Extensible Output Caching use providers like distributed cache or file system cache Preload Web Applications IIS 7.5 only; avoid the startup tax for your site by preloading it. Permanent (301) Redirects are finally supported by the framework in one line of code, not two. Session State Compression Can speed up session access in a web farm environment.  Test it to see. Web Forms Features several of which mirror ASP.NET MVC advantages (viewstate, control ids) Set Meta Keywords and Description easily Granular and inheritable control over ViewState Support for more recent browsers and devices Routing (introduced in 3.5 SP1) some new features and zero web.config changes required Client ID control makes client manipulation of DOM elements much simpler. Row Selection in Data Controls fixed (id based, not row index based) FormView and ListView enhancements (less markup, more CSS compliant) New QueryExtender control makes filtering data from other Data Source Controls easy More CSS and Accessibility support Reduction of Tables and more control over output for other template controls Dynamic Data enhancements More control templates Support for inheritance in the Data Model New Attributes ASP.NET Chart Control (learn more) Lots of IDE enhancements Web Deploy tool My session will cover many but not all of these features.  Theres only an hour (3pm-4pm), and its right before the prize giveaway and movie showing, so Ill be moving quickly and most likely answering questions off-line via email after the talk. Hope to see you there! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• New Analytic settings for the new code

  - by Steve Tunstall

  If you have upgraded to the new 2011.1.3.0 code, you may find some very useful settings for the Analytics. If you didn't already know, the analytic datasets have the potential to fill up your OS hard drives. The more datasets you use and create, that faster this can happen. Since they take a measurement every second, forever, some of these metrics can get in the multiple GB size in a matter of weeks. The traditional 'fix' was that you had to go into Analytics -> Datasets about once a month and clean up the largest datasets. You did this by deleting them. Ouch. Now you lost all of that historical data that you might have wanted to check out many months from now. Or, you had to export each metric individually to a CSV file first. Not very easy or fun. You could also suspend a dataset, and have it not collect data at all. Well, that fixed the problem, didn't it? of course you now had no data to go look at. Hmmmm.... All of this is no longer a concern. Check out the new Settings tab under Analytics... Now, I can tell the ZFSSA to keep every second of data for, say, 2 weeks, and then average those 60 seconds of each minute into a single 'minute' value. I can go even further and ask it to average those 60 minutes of data into a single 'hour' value.  This allows me to effectively shrink my older datasets by a factor of 1/3600 !!! Very cool. I can now allow my datasets to go forever, and really never have to worry about them filling up my OS drives. That's great going forward, but what about those huge datasets you already have? No problem. Another new feature in 2011.1.3.0 is the ability to shrink the older datasets in the same way. Check this out. I have here a dataset called "Disk: I/O opps per second" that is about 6.32M on disk (You need not worry so much about the "In Core" value, as that is in RAM, and it fluctuates all the time. Once you stop viewing a particular metric, you will see that shrink over time, just relax).  When one clicks on the trash can icon to the right of the dataset, it used to delete the whole thing, and you would have to re-create it from scratch to get the data collecting again. Now, however, it gives you this prompt: As you can see, this allows you to once again shrink the dataset by averaging the second data into minutes or hours. Here is my new dataset size after I do this. So it shrank from 6.32MB down to 2.87MB, but i can still see my metrics going back to the time I began the dataset. Now, you do understand that once you do this, as you look back in time to the minute or hour data metrics, that you are going to see much larger time values, right? You will need to decide what size of granularity you can live with, and for how long. Check this out. Here is my Disk: Percent utilized from 5-21-2012 2:42 pm to 4:22 pm: After I went through the delete process to change everything older than 1 week to "Minutes", the same date and time looks like this: Just understand what this will do and how you want to use it. Right now, I'm thinking of keeping the last 6 weeks of data as "seconds", and then the last 3 months as "Minutes", and then "Hours" forever after that. I'll check back in six months and see how the sizes look. Steve 

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• How to recover after embarrassing yourself and your company?

  - by gaearon

  I work in an outsourcing company in Russia, and one of our clients is a financial company located in USA. For the last six months I have been working on several projects for this particular company, and as I was being assigned a larger project, I was invited to work onsite in USA in order to understand and learn the new system. Things didn't work out as well as I hoped because the environment was messy after original developers, and I had to spent quite some time to understand the quirks. However we managed to do the release several days ago, and it looks like everything's going pretty smooth. From technical perspective, my client seems to be happy with me. My solutions seem to work, and I always try to add some spark of creativity to what I do. However I'm very disorganized in a certain sense, as I believe many of you fellas are. Let me note that my current job is my first job ever, and I was lucky enough to get a job with flexible schedule, meaning I can come in and out of the office whenever I want as long as I have 40 hours a week filled. Sometimes I want to hang out with friends in the evening, and days after that I like to have a good sleep in the morning—this is why flexible schedule (or lack of one) is ideal fit for me. [I just realized this paragraph looks too serious, I should've decorated it with some UNICORNS!] Of course, after coming to the USA, things changed. This is not some software company with special treatment for the nerdy ones. Here you have to get up at 7:30 AM to get to the office by 9 AM and then sit through till 5 PM. Personally, I hate waking up in the morning, not to say my productivity begins to climb no sooner than at 5 o'clock, i.e. I'm very slow until I have to go, which is ironic. Sometimes I even stay for more than 8 hours just to finish my current stuff without interruptions. Anyway, I could deal with that. After all, they are paying for my trip, who am I to complain? They need me to be in their working hours to be able to discuss stuff. It makes perfect sense that fixed schedule doesn't make any sense for me. But it does makes sense that it does make sense for my client. And I am here for client, therefore sense is transferred. Awww, you got it. I was asked several times to come exactly at 9 AM but out of laziness and arrogance I didn't take these requests seriously enough. This paid off in the end—on my last day I woke up 10 minutes before final status meeting with business owner, having overslept previous day as well. Of course this made several people mad, including my client, as I ignored his direct request to come in time for two days in the row, including my final day. Of course, I didn't do it deliberately but certainly I could've ensured that I have at least two alarms to wake me up, et cetera...I didn't do that. He also emailed my boss, calling my behavior ridiculous and embarrassing for my company and saying “he's not happy with my professionalism at all”. My boss told me that “the system must work both in and out” and suggested me to stay till late night this day working in a berserker mode, fixing as many issues as possible, and sending a status email to my client. So I did, but I didn't receive the response yet. These are my questions to the great programmers community: Did you have situations where your ignorance and personal non-technical faults created problems for your company? Were you able to make up for your fault and stay in a good relationship with your client or boss? How? How would you act if you were in my situation?

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• What You Can Learn from the NFL Referee Lockout

  - by Christina McKeon

  American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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• SQL Saturday 27 (Portland, Oregon)

  - by BuckWoody

  I’m sitting in the Seattle airport, waiting for my flight to Silicon Valley California for the SQL Server 2008 R2 Launch Event. By some quirk of nature, they are asking me to Emcee the event – but that’s another post entirely.   I’m reflecting on the SQL Saturday 27 event that was just held in Portland, Oregon this last Saturday. These are not Microsoft-sponsored events – it’s truly the community at work. Think of a big user-group meeting – I mean REALLY big – held in a central location, like at a college (as ours was) or some larger, inexpensive venue like that. Everyone there is volunteering – it’s my own money and time to drive several hours to a hotel for the night, feed myself and present. It’s their own time and money for the folks that organize the event – unless a vendor or two steps in to help. It’s their own time and money for the attendees to drive a long way, spend the night and their Saturday to listen to the speakers. Why do all this?   Because everybody benefits. Every speaker learns something new, meets new people, and reaches a new audience. Every volunteer does the same. And the attendees? Well, it’s pretty obvious what they get. A 7Am to 10PM extravaganza of knowledge from every corner of the product. In fact, this year the Portland group hooked up with the CodeCamp folks and held a combined event. We had over 850 people, and I had everyone from data professionals to developers in my sessions.   So I’ll take this opportunity to do two things: to say “thank you” to all of the folks who attended, from those who spoke to those who worked and those who came to listen, and to challenge you to attend the next SQL Saturday anywhere near you. You can find the list here: http://www.sqlsaturday.com/. Don’t see anything in your area? Start one! The PASS folks have a package that will show you how. Sure, it’s a big job, but the key is to get as many people helping you as possible. Even if you have only a few dozen folks show up the first time, no worries. The first events I presented at had about 20 in the room. But not this week.   See you at the Launch Event if you’re near the San Francisco area tomorrow, and see you at the Redmond SQL Saturday and TechEd if not.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Working and Studying in Oracle, how I balance my time....

  - by anca.rosu

  Hi, my name is Laura. I am working as an Intern within Executive Administration at Oracle Denmark, whilst studying Information Management at Copenhagen Business school. I have recently handeding a paper on Information Systems which gave me exposure to Oracle. Once completing this paper I came across a job posting on my University’s intranet site and I applied directly online. When I submitted my application for the job offer, I wondered about what language I should use for the application form, as the job posting was in Danish, but the contact person and number looked Irish. I therefore chose English. Later that same day, Fiona, one of Oracle’s Graduates Recruitment Consultants based in Ireland, contacted me. This shows how global Oracle truly is. I went for my face-to-face interview in Oracle Denmark with Charlotte, one of the team managers. I spent 5 minutes waiting in the lobby, just looking around, thinking to myself, I really want to work here. The atmosphere seemed so pleasant with a relaxed approach between colleagues, employees and guests. The interview took about an hour, but we touched on a lot of different subjects. The profile I got of Oraclewas that this is a place where you are encouraged to think for yourself, and you are given the freedom to use your ideas. Later that evening, Fiona called and offered me the job. I was very happy. At Oracle Denmark we have 4 different zones: a Quiet Zone, a Project Zone, a Dialogue Zone and a Call Zone. Everyday when you arrive you consider what will be the most productive for the day’s task, and you take your toolbox and go find a desk in the zone you have decided on. It is therefore very unusual to be next to the same person two days in a row. At Oracle, people are located all over the world, and everybody has team members, colleagues or leaders in other countries, or even other time zones. Initially,I was worried about how I would adapt to this approach but I soon realized I had nothing to worry about and now I appreciate working this way. My colleagues have been very supportive and they have openly welcomed me into my new role. I typically work two days a week and have three days at University. During exam periods, I have the flexibility to work less hours and focus on the exams, in return for putting in more hours at work when needed. The first time I had to ask for time off before handing in a paper, my boss looked at me and said, ”Of course! Your education is the most important!” I hope that by sharing my experiences with you, I can inspire or encourage you to consider Oracle as a potential employer, where you can grow both professionally and personally. If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: Intern,Oracle Denmark,Information Systems,Business school,Copenhagen,Graduates Recruitment,Ireland,Quiet Zone,Project Zone,Dialogue Zone,Call Zone,University,flexibility

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• SQL SERVER – Last Two Days to Get FREE Book – Joes 2 Pros Certification 70-433

  - by pinaldave

  Earlier this week we announced that we will be giving away FREE SQL Wait Stats book to everybody who will get SQL Server Joes 2 Pros Combo Kit. We had a fantastic response to the contest. We got an overwhelming response to the offer. We knew there would be a great response but we want to honestly say thank you to all of you for making it happen. Rick and I want to make sure that we express our special thanks to all of you who are reading our books. The offer is still on and there are two more days to avail this offer. We want to make sure that everybody who buys our most selling combo kits, we will send our other most popular SQL Wait Stats book. Please read all the details of the offer here. The books are great resources for anyone who wants to learn SQL Server from fundamentals and eventually go on the certification path of 70-433. Exam 70-433 contains following important subject and the book covers the subject of fundamental. If you are taking the exam or not taking the exam – this book is for every SQL Developer to learn the subject from fundamentals.  Create and alter tables. Create and alter views. Create and alter indexes. Create and modify constraints. Implement data types. Implement partitioning solutions. Create and alter stored procedures. Create and alter user-defined functions (UDFs). Create and alter DML triggers. Create and alter DDL triggers. Create and deploy CLR-based objects. Implement error handling. Manage transactions. Query data by using SELECT statements. Modify data by using INSERT, UPDATE, and DELETE statements. Return data by using the OUTPUT clause. Modify data by using MERGE statements. Implement aggregate queries. Combine datasets. INTERSECT, EXCEPT Implement subqueries. Implement CTE (common table expression) queries. Apply ranking functions. Control execution plans. Manage international considerations. Integrate Database Mail. Implement full-text search. Implement scripts by using Windows PowerShell and SQL Server Management Objects (SMOs). Implement Service Broker solutions. Track data changes. Data capture Retrieve relational data as XML. Transform XML data into relational data. Manage XML data. Capture execution plans. Collect output from the Database Engine Tuning Advisor. Collect information from system metadata. Availability of Book USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• The Power of Goals

  - by BuckWoody

  Every year we read blogs, articles, magazines, hear news stories and blurbs on making New Year’s Resolutions. Well, I for one don’t do that. I do something else. Each year, on January 1, my wife, daughter and I get up early - like before 6:00 A.M. - and find a breakfast place that’s open. When I used to live in Safety Harbor, Florida, that was the “Paradise Café”, which has some of the best waffles around…but I digress. We find that restaurant and have a great breakfast while everyone else is recuperating from the night before. And we bring along a worn leather book that we’ve been writing in since my daughter wasn’t even old enough to read. It’s our book of Goals. A resolution, as it is purely defined, is a decision to change, stop or start an action. It has a sense of continuance, and that’s the issue. Some people decide things like “I’m going to lose weight” or “I’m going to spend more time with my family or hobby”. But a goal is different. A goal tends to have a defined start and end point. It’s something that can be measured. So each year on January 1 we sit down with the little leather book and we make a few - and only a few - individual and family goals. Sometimes it’s to exercise three times a week at the gym, sometimes it’s to save a certain percentage of income, and sometimes it’s to give away some of our possessions or to help someone we know in a specific way. Each person is responsible for their own goals - coming up with them, and coming up with a plan to meet them. Then we write it down in the little leather book. But it doesn’t end there. Each month, we grab the little leather book and read out the goals from that year to each person with a question or two: How are you doing on your goal? And what are you doing about reaching it? Can I help? Am I helping? At the end of the year, we put a checkmark by the goals we reached, and an X by the ones we didn’t. There’s no judgment, there’s no statements, each person is just expected to handle the success or failure in their own way. We also have family goals, and those we work on together. This might seem a little “corny” to some people. “I don’t need to write goals down” they say, “I keep track in my head of the things I do all the time. That’s silly.” But let me give you a little challenge: find a book, get with your family, and write down the things you want to do by the next January 1. Each month, look at the book. You can make goals for your career, your education, your spiritual side, your family, whatever. But if you make your goals realistic, think them through, and think about how you will achieve them, you will be surprised by the power of written goals.

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• Booting the liveCD/USB in EFI mode fails on Samsung Tablet XE700T1A

  - by F.L.

  My tablet is Samsung Series 7 Slate (XE700T1A-A02FR (French Language)). It operates an Intel Sandy Bridge architecture. The main issue about this tablet is that it ships with an installed Windows 7 in (U)EFI mode (GPT partition table, etc.), so I'd like to get an EFI dual boot with Ubuntu. But it seems I can't boot on the liveCD in EFI mode. It starts loading (up to initrd), but I then get a blank (black) screen. I've tried the nomodeset kernel option (as well as removing quiet and splash) with no luck. [2012-09-27] I have used the Ubuntu 12.04.1 Desktop ISO (I have read somewhere that it is the only one that can boot in EFI mode). I'd say this has something to do with UEFI since the LiveCD boots in bios mode but not in efi mode. Besides, I am not sure my boot info will help, since I can't boot the LiveCD in EFI mode. As a result I can't install ubuntu in EFI mode. So it would be the boot info from the liveCD boot in bios mode. This happens on a ubuntu-12.04.1-desktop-amd64 iso used on a LiveUSB. Live USB was created by dd'ing the iso onto the full disk device (i.e. /dev/sdx no number) of the Flash drive. I have also tried copying the LiveCD files on a primary GPT partition, but with no luck, I just get the grub shell, no menu, no install option. [2012-09-28] I tried today a flash drive created with Ubuntu's Startup Disk Creator and the alternate 12.04.1 64 bit ISO. I get a grub menu in text mode (which meens it did start in efi mode) with install options / test options. But when I start any of these, I simply get a black screen (no cursor, neither mouse nor text-mode cursor). I tried removing the 'quiet' option and adding nomodeset and acpi=off, but it didn't do any good. So this is the same result as for the LiveCD. [2012-10-01] I have tried with a version of the secure remix version via usb-creator-gtk. The boot on the USB key has the same symptoms. Boot in EFI mode is impossible (I have menu but whatever entry I choose, I get the blank screen problem). The boot in BIOS mode works, I did the install. Then I used boot-repair to try installing grub-efi and get a system that would boot in efi mode. But I can't boot this system, because the EFI firmware doesn't seem to detect that sda contains a valid efi partition. Here is the resulting boot-info Boot info 1253554 [2012-10-01] Today, I have reinstalled the pre-shipped version of windows 7, and then installed ubuntu from a secure-remix iso dumped on USB flash drive vie usb-creator-gtk booted in BIOS mode. When install ended, I said "continue testing" then I used boot-repair to try get the bootloader installed. Now, when I boot the tablet, I get the grub menu, it can chainload windows 7 flawlessly. But when I try to start one of the ubuntu options I get the same old blank screen. Here is the new boot-info: Boot info 1253927 [2012-10-01] I tried installing the 3.3 kernel by chrooting a live usb boot (secure remix again) into the installed system. Same symptoms. I feel the key to this is that the device's efi firmware (which is EFI v2.0) would expose the graphics hardware in a way that prevents the kernel to initialize it, and thus prevents it from booting (the kernel stops all drive access just after the screen turns kind of very dark purple). Here is some info on the UEFI firmware as given by rEFInd: EFI revision: 2.00 Platform: x86_64 (64 bit) Firmware: American Megatrends 4.635 Screen Output: Graphics Output (UEFI), 800x600 [2012-10-08] This week end I tried loading the kernel with elilo. Eventhough I didn't have more luck on booting the kernel, elilo gives more info when loading the kernel. I think the next step is trying to load a kernel with EFI stub directly.

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• How do you report out user research results?

  - by user12277104

  A couple weeks ago, one of my mentees asked to meet, because she wanted my advice on how to report out user research results. She had just conducted her first usability test for her new employer, and was getting to the point where she wanted to put together some slides, but she didn't want them to be boring. She wanted to talk with me about what to present and how best to present results to stakeholders. While I couldn't meet for another week, thanks to slideshare, I could quickly point her in the direction that my in-person advice would have led her. First, I'd put together a panel for the February 2012 New Hampshire UPA monthly meeting that we then repeated for the 2012 Boston UPA annual conference. In this panel, I described my reporting techniques, as did six of my colleagues -- two of whom work for companies smaller than mine, and four of whom are independent consultants. Before taking questions, we each presented for 3 to 5 minutes on how we presented research results. The differences were really interesting. For example, when do you really NEED a long, written report (as opposed to an email, spreadsheet, or slide deck with callouts)? When you are reporting your test results to the FDA -- that makes sense. in this presentation, I describe two modes of reporting results that I use.  Second, I'd been a participant in the CUE-9 study. CUE stands for Comparative Usability Evaluation, and this was the 9th of these studies that Rolf Molich had designed. Originally, the studies were designed to show the variability in evaluation methods practitioners use to evaluate websites and applications. Of course, using methods and tasks of their own choosing, the results were wildly different. However, in this 9th study, the tasks were the same, the participants were the same, and the problem severity scale was the same, so how would the results of the 19 practitioners compare? Still wildly variable. But for the purposes of this discussion, it gave me a work product that was not proprietary to the company I work for -- a usability test report that I could share publicly. This was the way I'd been reporting results since 2005, and pretty much what I still do, when time allows.  That said, I have been continuing to evolve my methods and reporting techniques, and sometimes, there is no time to create that kind of report -- the team can't wait the days that it takes to take screen shots, go through my notes, refer back to recordings, and write it all up. So in those cases, I use bullet points in email, talk through the findings with stakeholders in a 1-hour meeting, and then post the take-aways on a wiki page. There are other requirements for that kind of reporting to work -- for example, the stakeholders need to attend each of the sessions, and the sessions can't take more than a day to complete, but you get the idea: there is no one "right" way to report out results. If the method of reporting you are using is giving your stakeholders the information they need, in a time frame in which it is useful, and in a format that meets their needs (FDA report or bullet points on a wiki), then that's the "right" way to report your results. 

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Oracle ties social, CRM, analytics products to customer experience

  - by Richard Lefebvre

  Oracle will embark on a new product strategy that centers on customer experience management, an approach driven by the company’s many recent acquisitions.  The new approach, announced by the company Monday night, will be seen in an expansive suite that features familiar Oracle products -- such as its Fusion CRM platform -- and offerings the company recently gained through acquisitions, including FatWire, RightNow and Vitrue. Billed as Oracle Customer Experience (CX), the suite enables businesses to respond to a market centered on the customer experience, said Anthony Lye, the company’s senior vice president of CRM. Companies “are very aware their products are commoditizing,” Lye said in an interview last week, referring to how the Web and social media channels have empowered customers. Customer experiences start and mature outside of CRM, and applications today need to reflect that shift, Lye said. Businesses thus need to step away from a pure CRM model, he said. Oracle claims CX will improve customer experience management by connecting businesses with customers across Web sites and social channels. Companies can create a single, real-time view of the customer and use predictive analytics of interactions to strengthen the customer experience, Oracle said. “Companies have to connect with their customers wherever, whenever and however they want,” Lye said. “They have to know and understand their customer.” Lye promoted Oracle CX as a suite that will work across channels to complement the company’s applications. A new strategy has been “cooking” for years now, but the acquisitions Oracle has made over the past two years made the time right for a “unique collaboration,” Lye said. CX includes basic Oracle CRM solutions such as Siebel and the new Fusion Apps. It also includes the company’s MDM products, Enterprise Data Quality, Customer Hub and Product Hub. And the suite is rounded out by the services that Oracle recently bought, transactions that created or enhanced the company’s presence in social, marketing, e-commerce and customer service. For instance, FatWire provides tools for marketing. ATG focuses on e-commerce. And RightNow specializes in customer service. Two recent acquisitions -- Collective Intellect and Vitrue -- gave Oracle a seat at the social table. Collective Intellect is a social intelligence program, and Vitrue is a social marketing and engagement platform. Those acquisitions have yet to be finalized. Oracle hopes to eventually integrate the two social offerings, as well as most of the other services, into the CX suite. CX can integrate on Oracle’s standard middleware, and can give users a lower TCO by leveraging it as a single stack on premise or as a cloud solution. Lye deferred questions about the pricing of CX, and instead pitched Oracle’s ability to offer multiple customer experience solutions in one suite. Businesses have struggled with the complexity of infrastructure and modern services that communicate with customers, Lye said. “They’ve struggled to pull all these things together. We’ve done that,” he said. Stephen Powers, a research director at Forrester Research Inc. in Cambridge, Mass., said it’s not surprising for Oracle to offer the CX suite and a related customer experience strategy.  “They’ve got CRM, ATG, FatWire. Clearly, it’s been the strategy for them,” he said. But the challenge for Oracle, and for any other vendor that has gone on an “acquisition spree,” is to connect its many products, Powers said. “The portfolio has to be more than the parts. They’ve got to realize the efficiencies and value of having these pieces to tie them together,” he said. “The proof is in the pudding. Adobe has done a nice job in its space with the products they’ve got. Now, Oracle has got to show it has something.” Albert McKeon (SearchCRM) Published: 25 Jun 2012 : http://searchcrm.techtarget.com/news/2240158644/Oracle-ties-social-CRM-analytics-products-to-customer-experience

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