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• Easing the Journey to the Private Cloud with Oracle Consulting

  - by MichaelM-Oracle

  By Sanjai Marimadaiah, Senior Director, Strategy & Business Development – Cloud Solutions, Oracle Consulting Services Business leaders are now leading the charge on how their firms can profit from cloud solutions. Agility and innovation are becoming the primary drivers of the business case for the cloud, even more than the anticipated cost savings. Leaders need to find the right strategy and optimize the use of cloud-based applications across their enterprise-computing infrastructure. The Problem – Current State With prevalent IT practices, many organizations find that they run multiple IT solutions serving similar business needs. This has led to the proliferation of technology stacks, for example: Oracle 10g on Sun T4 running Solaris 9; Oracle 11g on Exadata running Linux; or Oracle 12c on commodity x86 servers. This variance has a huge impact on an organization’s agility and expenses, and requires IT professionals with varied skills as well as on-going training for different systems and tools. Fortunately there is a practical business strategy to overcome this unneeded redundancy. Thus begins a journey to the right cloud computing solution. The Solution – Cloud Services from Oracle Consulting Services (OCS) Oracle Consulting Services (OCS ) works closely with our clients as trusted advisors to proactively respond to business needs and IT concerns. OCS understands that making the transition to cloud solutions begins with a strategic conversation, based on its deep expertise for successfully completing private cloud service engagements with several companies. For a journey to the cloud, Oracle Consulting Services leads the client through four phases– standardization, consolidation, service delivery, and enterprise cloud – to achieve optimal returns. Phase 1 - Standardization Oracle Consulting Services (OCS) works with clients to evaluate their business requirements and propose a set of standard solutions stacks for various IT solutions. This is an opportune time to evaluate cloud ready solutions, such as Oracle 12c, Oracle Exadata, and the Oracle Database Appliance (ODA). The OCS consultants, together with the delivery team, then turn to upgrading and migrating existing solution stacks to standardized offerings. OCS has the expertise and tools to complete this stage in a fraction of the time required by other IT services companies. Clients quickly realize cost savings in tools, processes, and type/number of resources required. This standardization also improves agility of the IT organizations and their abilities to respond to the needs of various business units. Phase 2 - Consolidation During the consolidation phase, OCS consultants programmatically consolidate hundreds of databases into a smaller number of servers to improve utilization, reduce floor space, and optimize maintenance costs. Consolidation helps clients realize huge savings in CapEx investments and shrink OpEx costs. The use of engineered systems, such as Oracle Exadata, greatly reduces the client’s risk of moving to a new solution stack. OCS recommends clients to pursue Phase 1 (Standardization) and Phase 2 (Consolidation) simultaneously to reduce the overall time, effort, and expense of the cloud journey. Phase 3 - Service Delivery Once a client is on a path of standardization and consolidation, OCS consultants create Service Catalogues based on the SLAs requirements and the criticality of the solutions. The number and types of Service Catalogues (Platinum, Gold, Silver, Bronze, etc.) vary from client to client. OCS consultants also implement a variety of value-added cloud solutions, including monitoring, metering, and charge-back solutions. At this stage, clients are able to achieve a high level of understanding in their cloud journey. Their IT organizations are operating efficiently and are more agile in responding to the needs of business units. Phase 4 - Enterprise Cloud In the final phase of the cloud journey, the economics of the IT organizations change. Business units can request services on-demand; applications can be deployed and consumed on a pay-as-you-go model. OCS has the expertise and capabilities to establish processes, programs, and solutions required for IT organizations to transform how they interact with business units. The Promise of Cloud Solutions Depending the size and complexity of their business model, some clients are able to abbreviate some phases of their cloud journey. Cloud solutions are still evolving and there is rapid pace of innovation to transform how IT organizations operate. The lesson is clear. Cloud solutions hold a lot of promise for business agility. Business leaders can now leverage an additional set of capabilities and services. They can ramp up their pace of innovation. With cloud maturity, they can compete more effectively in their respective markets. But there are certainly challenges ahead. A skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. Oracle Consulting Services has expertise and a portfolio of services to help clients succeed on their journey to the cloud.

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• How to Recover From a Virus Infection: 3 Things You Need to Do

  - by Chris Hoffman

  If your computer becomes infected with a virus or another piece of malware, removing the malware from your computer is only the first step. There’s more you need to do to ensure you’re secure. Note that not every antivirus alert is an actual infection. If your antivirus program catches a virus before it ever gets a chance to run on your computer, you’re safe. If it catches the malware later, you have a bigger problem. Change Your Passwords You’ve probably used your computer to log into your email, online banking websites, and other important accounts. Assuming you had malware on your computer, the malware could have logged your passwords and uploaded them to a malicious third party. With just your email account, the third party could reset your passwords on other websites and gain access to almost any of your online accounts. To prevent this, you’ll want to change the passwords for your important accounts — email, online banking, and whatever other important accounts you’ve logged into from the infected computer. You should probably use another computer that you know is clean to change the passwords, just to be safe. When changing your passwords, consider using a password manager to keep track of strong, unique passwords and two-factor authentication to prevent people from logging into your important accounts even if they know your password. This will help protect you in the future. Ensure the Malware Is Actually Removed Once malware gets access to your computer and starts running, it has the ability to do many more nasty things to your computer. For example, some malware may install rootkit software and attempt to hide itself from the system. Many types of Trojans also “open the floodgates” after they’re running, downloading many different types of malware from malicious web servers to the local system. In other words, if your computer was infected, you’ll want to take extra precautions. You shouldn’t assume it’s clean just because your antivirus removed what it found. It’s probably a good idea to scan your computer with multiple antivirus products to ensure maximum detection. You may also want to run a bootable antivirus program, which runs outside of Windows. Such bootable antivirus programs will be able to detect rootkits that hide themselves from Windows and even the software running within Windows. avast! offers the ability to quickly create a bootable CD or USB drive for scanning, as do many other antivirus programs. You may also want to reinstall Windows (or use the Refresh feature on Windows 8) to get your computer back to a clean state. This is more time-consuming, especially if you don’t have good backups and can’t get back up and running quickly, but this is the only way you can have 100% confidence that your Windows system isn’t infected. It’s all a matter of how paranoid you want to be. Figure Out How the Malware Arrived If your computer became infected, the malware must have arrived somehow. You’ll want to examine your computer’s security and your habits to prevent more malware from slipping through in the same way. Windows is complex. For example, there are over 50 different types of potentially dangerous file extensions that can contain malware to keep track of. We’ve tried to cover many of the most important security practices you should be following, but here are some of the more important questions to ask: Are you using an antivirus? – If you don’t have an antivirus installed, you should. If you have Microsoft Security Essentials (known as Windows Defender on Windows 8), you may want to switch to a different antivirus like the free version of avast!. Microsoft’s antivirus product has been doing very poorly in tests. Do you have Java installed? – Java is a huge source of security problems. The majority of computers on the Internet have an out-of-date, vulnerable version of Java installed, which would allow malicious websites to install malware on your computer. If you have Java installed, uninstall it. If you actually need Java for something (like Minecraft), at least disable the Java browser plugin. If you’re not sure whether you need Java, you probably don’t. Are any browser plugins out-of-date? – Visit Mozilla’s Plugin Check website (yes, it also works in other browsers, not just Firefox) and see if you have any critically vulnerable plugins installed. If you do, ensure you update them — or uninstall them. You probably don’t need older plugins like QuickTime or RealPlayer installed on your computer, although Flash is still widely used. Are your web browser and operating system set to automatically update? – You should be installing updates for Windows via Windows Update when they appear. Modern web browsers are set to automatically update, so they should be fine — unless you went out of your way to disable automatic updates. Using out-of-date web browsers and Windows versions is dangerous. Are you being careful about what you run? – Watch out when downloading software to ensure you don’t accidentally click sketchy advertisements and download harmful software. Avoid pirated software that may be full of malware. Don’t run programs from email attachments. Be careful about what you run and where you get it from in general. If you can’t figure out how the malware arrived because everything looks okay, there’s not much more you can do. Just try to follow proper security practices. You may also want to keep an extra-close eye on your credit card statement for a while if you did any online-shopping recently. As so much malware is now related to organized crime, credit card numbers are a popular target.     

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• Oracle CRM On Demand Release 24 is Generally Available

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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• Searching a set of data with multiple terms using Linq

  - by Cj Anderson

  I'm in the process of moving from ADO.NET to Linq. The application is a directory search program to look people up. The users are allowed to type the search criteria into a single textbox. They can separate each term with a space, or wrap a phrase in quotes such as "park place" to indicate that it is one term. Behind the scenes the data comes from a XML file that has about 90,000 records in it and is about 65 megs. I load the data into a DataTable and then use the .Select method with a SQL query to perform the searches. The query I pass is built from the search terms the user passed. I split the string from the textbox into an array using a regular expression that will split everything into a separate element that has a space in it. However if there are quotes around a phrase, that becomes it's own element in the array. I then end up with a single dimension array with x number of elements, which I iterate over to build a long query. I then build the search expression below: query = query & _ "((userid LIKE '" & tempstr & "%') OR " & _ "(nickname LIKE '" & tempstr & "%') OR " & _ "(lastname LIKE '" & tempstr & "%') OR " & _ "(firstname LIKE '" & tempstr & "%') OR " & _ "(department LIKE '" & tempstr & "%') OR " & _ "(telephoneNumber LIKE '" & tempstr & "%') OR " & _ "(email LIKE '" & tempstr & "%') OR " & _ "(Office LIKE '" & tempstr & "%'))" Each term will have a set of the above query. If there is more than one term, I put an AND in between, and build another query like above with the next term. I'm not sure how to do this in Linq. So far, I've got the XML file loading correctly. I'm able to search it with specific criteria, but I'm not sure how to best implement the search over multiple terms. 'this works but far too simple to get the job done Dim results = From c In m_DataSet...<Users> _ Where c.<userid>.Value = "XXXX" _ Select c The above code also doesn't use the LIKE operator either. So partial matches don't work. It looks like what I'd want to use is the .Startswith but that appears to be only in Linq2SQL. Any guidance would be appreciated. I'm new to Linq, so I might be missing a simple way to do this. The XML file looks like so: <?xml version="1.0" standalone="yes"?> <theusers> <Users> <userid>person1</userid> <nickname></nickname> <lastname></lastname> <firstname></firstname> <department></department> <telephoneNumber></telephoneNumber> <email></email> </Users> <Users> <userid>person2</userid> <nickname></nickname> <lastname></lastname> <firstname></firstname> <department></department> <telephoneNumber></telephoneNumber> <email></email> </Users>

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• 3 Trends for SMBs around Social, Mobile, and Sensor

  - by Socially_Aware_Enterprise

  While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends.  Interestingly,  the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end.  Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to. 

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• Computer Networks UNISA - Chap 10 &ndash; In Depth TCP/IP Networking

  - by MarkPearl

  After reading this section you should be able to Understand methods of network design unique to TCP/IP networks, including subnetting, CIDR, and address translation Explain the differences between public and private TCP/IP networks Describe protocols used between mail clients and mail servers, including SMTP, POP3, and IMAP4 Employ multiple TCP/IP utilities for network discovery and troubleshooting Designing TCP/IP-Based Networks The following sections explain how network and host information in an IPv4 address can be manipulated to subdivide networks into smaller segments. Subnetting Subnetting separates a network into multiple logically defined segments, or subnets. Networks are commonly subnetted according to geographic locations, departmental boundaries, or technology types. A network administrator might separate traffic to accomplish the following… Enhance security Improve performance Simplify troubleshooting The challenges of Classful Addressing in IPv4 (No subnetting) The simplest type of IPv4 is known as classful addressing (which was the Class A, Class B & Class C network addresses). Classful addressing has the following limitations. Restriction in the number of usable IPv4 addresses (class C would be limited to 254 addresses) Difficult to separate traffic from various parts of a network Because of the above reasons, subnetting was introduced. IPv4 Subnet Masks Subnetting depends on the use of subnet masks to identify how a network is subdivided. A subnet mask indicates where network information is located in an IPv4 address. The 1 in a subnet mask indicates that corresponding bits in the IPv4 address contain network information (likewise 0 indicates the opposite) Each network class is associated with a default subnet mask… Class A = 255.0.0.0 Class B = 255.255.0.0 Class C = 255.255.255.0 An example of calculating  the network ID for a particular device with a subnet mask is shown below.. IP Address = 199.34.89.127 Subnet Mask = 255.255.255.0 Resultant Network ID = 199.34.89.0 IPv4 Subnetting Techniques Subnetting breaks the rules of classful IPv4 addressing. Read page 490 for a detailed explanation Calculating IPv4 Subnets Read page 491 – 494 for an explanation Important… Subnetting only applies to the devices internal to your network. Everything external looks at the class of the IP address instead of the subnet network ID. This way, traffic directed to your network externally still knows where to go, and once it has entered your internal network it can then be prioritized and segmented. CIDR (classless Interdomain Routing) CIDR is also known as classless routing or supernetting. In CIDR conventional network class distinctions do not exist, a subnet boundary can move to the left, therefore generating more usable IP addresses on your network. A subnet created by moving the subnet boundary to the left is known as a supernet. With CIDR also came new shorthand for denoting the position of subnet boundaries known as CIDR notation or slash notation. CIDR notation takes the form of the network ID followed by a forward slash (/) followed by the number of bits that are used for the extended network prefix. To take advantage of classless routing, your networks routers must be able to interpret IP addresses that don;t adhere to conventional network class parameters. Routers that rely on older routing protocols (i.e. RIP) are not capable of interpreting classless IP addresses. Internet Gateways Gateways are a combination of software and hardware that enable two different network segments to exchange data. A gateway facilitates communication between different networks or subnets. Because on device cannot send data directly to a device on another subnet, a gateway must intercede and hand off the information. Every device on a TCP/IP based network has a default gateway (a gateway that first interprets its outbound requests to other subnets, and then interprets its inbound requests from other subnets). The internet contains a vast number of routers and gateways. If each gateway had to track addressing information for every other gateway on the Internet, it would be overtaxed. Instead, each handles only a relatively small amount of addressing information, which it uses to forward data to another gateway that knows more about the data’s destination. The gateways that make up the internet backbone are called core gateways. Address Translation An organizations default gateway can also be used to “hide” the organizations internal IP addresses and keep them from being recognized on a public network. A public network is one that any user may access with little or no restrictions. On private networks, hiding IP addresses allows network managers more flexibility in assigning addresses. Clients behind a gateway may use any IP addressing scheme, regardless of whether it is recognized as legitimate by the Internet authorities but as soon as those devices need to go on the internet, they must have legitimate IP addresses to exchange data. When a clients transmission reaches the default gateway, the gateway opens the IP datagram and replaces the client’s private IP address with an Internet recognized IP address. This process is known as NAT (Network Address Translation). TCP/IP Mail Services All Internet mail services rely on the same principles of mail delivery, storage, and pickup, though they may use different types of software to accomplish these functions. Email servers and clients communicate through special TCP/IP application layer protocols. These protocols, all of which operate on a variety of operating systems are discussed below… SMTP (Simple Mail transfer Protocol) The protocol responsible for moving messages from one mail server to another over TCP/IP based networks. SMTP belongs to the application layer of the ODI model and relies on TCP as its transport protocol. Operates from port 25 on the SMTP server Simple sub-protocol, incapable of doing anything more than transporting mail or holding it in a queue MIME (Multipurpose Internet Mail Extensions) The standard message format specified by SMTP allows for lines that contain no more than 1000 ascii characters meaning if you relied solely on SMTP you would have very short messages and nothing like pictures included in an email. MIME us a standard for encoding and interpreting binary files, images, video, and non-ascii character sets within an email message. MIME identifies each element of a mail message according to content type. MIME does not replace SMTP but works in conjunction with it. Most modern email clients and servers support MIME POP (Post Office Protocol) POP is an application layer protocol used to retrieve messages from a mail server POP3 relies on TCP and operates over port 110 With POP3 mail is delivered and stored on a mail server until it is downloaded by a user Disadvantage of POP3 is that it typically does not allow users to save their messages on the server because of this IMAP is sometimes used IMAP (Internet Message Access Protocol) IMAP is a retrieval protocol that was developed as a more sophisticated alternative to POP3 The single biggest advantage IMAP4 has over POP3 is that users can store messages on the mail server, rather than having to continually download them Users can retrieve all or only a portion of any mail message Users can review their messages and delete them while the messages remain on the server Users can create sophisticated methods of organizing messages on the server Users can share a mailbox in a central location Disadvantages of IMAP are typically related to the fact that it requires more storage space on the server. Additional TCP/IP Utilities Nearly all TCP/IP utilities can be accessed from the command prompt on any type of server or client running TCP/IP. The syntaxt may differ depending on the OS of the client. Below is a list of additional TCP/IP utilities – research their use on your own! Ipconfig (Windows) & Ifconfig (Linux) Netstat Nbtstat Hostname, Host & Nslookup Dig (Linux) Whois (Linux) Traceroute (Tracert) Mtr (my traceroute) Route

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• Effectiveness and Efficiency

  - by Daniel Moth

  In the professional environment, i.e. at work, I am always seeking personal growth and to be challenged. The result is that my assignments, my work list, my tasks, my goals, my commitments, my [insert whatever word resonates with you] keep growing (in scope and desired impact). Which in turn means I have to keep finding new ways to deliver more value, while not falling into the trap of working more hours. To do that I continuously evaluate both my effectiveness and my efficiency. EFFECTIVENESS The first thing I check is my effectiveness: Am I doing the right things? Am I focusing too much on unimportant things? Am I spending more time doing stuff that is important to my team/org/division/business/company, or am I spending it on stuff that is important to me and that I enjoy doing? Am I valuing activities that maybe I have outgrown and should be delegated to others who are at a stage I have surpassed (in Microsoft speak: is the work I am doing level appropriate or am I still operating at the previous level)? Notice how the answers to those questions change over time and due to certain events, so I have to remind myself to revisit them frequently. Events that force me to re-examine them are: change of role, change of team/org/etc, change of direction of team/org/etc, re-org, new hires on the team that take on some of the work I did, personal promotion, change of manager... and if none of those events has occurred since the last annual review, I ask myself those at each annual review anyway. If you think you are not being effective at work, make a list of the stuff that you do and start tracking where your time goes. In parallel, have a discussion with your manager about where they think your time should go. Ultimately your time is finite and hence it is your most precious investment, don't waste it. If your management doesn't value as highly what you spend your time on, then either convince your management, or stop spending your time on it, or find different management: Lead, Follow, or get out of the way! That's my view on effectiveness. You have to fix that before moving to being efficient, or you may end up being very efficient at stuff that nobody wants you to be doing in the first place. For example, you may be spending your time writing blog posts and becoming better and faster at it all the time. If your manager thinks that is not even part of your job description, you are wasting your time to satisfy your inner desires. Nobody can help you with your effectiveness other than your management chain and your management peers - they are the judges of it. EFFICIENCY The second thing I check is my efficiency: Am I doing things right? For me, doing things right means that I deliver the same quality of work faster [than what I used to, and than my peers, and than expected of me]. The result is that I can achieve more [than what I used to, and than my peers, and than expected of me]. Notice how the efficiency goal is a more portable one. If, by whatever criteria, you think you are the best at [insert your own skill here], this can change at two events: because you have new colleagues (who are potentially better than your older ones), and it can change with a change of manager (who has potentially higher expectations). That's about it. Once you are efficient at something, you carry that with you... All you need to really be doing here is, when taking on new kinds of work that you haven't done before, try a few approaches and devise a system so that you can become efficient at this new activity too... Just keep "collecting" stuff that you are efficient at. If you think you are not being efficient at something, break it down: What are the steps you take to complete that task? How long do you spend on each step? Talk to others about what steps they take, to see if you can optimize some steps away or trade them for better steps, or just learn how to complete a step faster. Have a system for every task you take so that you can have repeatable success. That's my view on efficiency. You have to fix it so that you can free up time to do more. When you plan a route from A to B - all else being equal - you try to get there as fast as possible so why would you not want to do that with your everyday work? For example, imagine you are inefficient at processing email: You spend more time than necessary dealing with email, and you still end up with dropped email threads and with slower response times than others. How can you improve? Talk to someone that you think is good at this, understand their system (e.g. here is my email processing system) and come up with one that works for you. Parting Thoughts Are you considered, by your colleagues and manager, an effective and efficient person at your workplace? If you are, what would you change if you were asked by your management to do the job of two people? Seriously, think about that! Your immediate reaction may be "that is not possible", but it actually is. You just have to re-assess what things that were previously important will now stop being important, by discussing them with your management and reaching agreement on relative priorities. For example, stuff that was previously on your plate may now have to be delegated or dropped. Where you thought you were efficient, maybe now you have to find an even faster path to completion, perhaps keeping in mind that Perfect is the Enemy of “Good Enough”. My personal experience (from both observing others and from my own reflection) is that when folks are struggling to keep up at work it is because of two reasons: They are investing energy in stuff that they enjoy doing which the business regards as having a lower priority than a lot of other things on their plate. They are completing tasks to a level of higher quality than what is required (due to personal pride) missing the big picture which almost always mandates completing three tasks at good enough quality than knocking only one of them out of the park while the other two come in late or not at all. There is a lot of content on the web, so I strongly encourage you to use your favorite search engine to read other views on effectiveness and efficiency (Bing, Google). Comments about this post by Daniel Moth welcome at the original blog.

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• Knowing your user is key--Part 1: Motivation

  - by erikanollwebb

  I was thinking where the best place to start in this blog would be and finally came back to a theme that I think is pretty critical--successful gamification in the enterprise comes down to knowing your user.  Lots of folks will say that gamification is about understanding that everyone is a gamer.  But at least in my org, that argument won't play for a lot of people.  Pun intentional.  It's not that I don't see the attraction to the idea--really, very few people play no games at all.  If they don't play video games, they might play solitaire on their computer.  They may play card games, or some type of sport.  Mario Herger has some great facts on how much game playing there is going on at his Enterprise-Gamification.com website. But at the end of the day, I can't sell that into my organization well.  We are Oracle.  We make big, serious software designed run your whole business.  We don't make Angry Birds out of your financial reporting tools.  So I stick with the argument that works better.  Gamification techniques are really just good principals of user experience packaged a little differently.  Feedback?  We already know feedback is important when using software.  Progress indicators?  Got that too.  Game mechanics may package things in a more explicit way but it's not really "new".  To know how to use game mechanics, and what a user experience team is important for, is totally understanding who our users are and what they are motivated by. For several years, I taught college psychology courses, including Motivation.  Motivation is generally broken down into intrinsic and extrinsic motivation.  There's intrinsic, which comes from within the individual.  And there's extrinsic, which comes from outside the individual.  Intrinsic motivation is that motivation that comes from just a general sense of pleasure in the doing of something.  For example, I like to cook.  I like to cook a lot.  The kind of cooking I think is just fun makes other people--people who don't like to cook--cringe.  Like the cake I made this week--the star-spangled rhapsody from The Cake Bible: two layers of meringue, two layers of genoise flavored with a raspberry eau de vie syrup, whipped cream with berries and a mousseline buttercream, also flavored with raspberry liqueur and topped with fresh raspberries and blueberries. I love cooking--I ask for cooking tools for my birthday and Christmas, I take classes like sushi making and knife skills for fun.  I like reading about you can make an emulsion of egg yolks, melted butter and lemon, cook slowly and transform them into a sauce hollandaise (my use of all the egg yolks that didn't go into the aforementioned cake).  And while it's nice when people like what I cook, I don't do it for that.  I do it because I think it's fun.  My former boss, Ultan Ó Broin, loves to fish in the sea off the coast of Ireland.  Not because he gets prizes for it, or awards, but because it's fun.  To quote a note he sent me today when I asked if having been recently ill kept him from the beginning of mackerel season, he told me he had already been out and said "I can fish when on a deathbed" (read more of Ultan's work, see his blogs on User Assistance and Translation.). That's not the kind of intensity you get about something you don't like to do.  I'm sure you can think of something you do just because you like it. So how does that relate to gamification?  Gamification in the enterprise space is about uncovering the game within work.  Gamification is about tapping into things people already find motivating.  But to do that, you need to know what that user is motivated by. Customer Relationship Management (CRM) is one of those areas where over-the-top gamification seems to work (not to plug a competitor in this space, but you can search on what Bunchball* has done with a company just a little north of us on 101 for the CRM crowd).  Sales people are naturally competitive and thrive on that plus recognition of their sales work.  You can use lots of game mechanics like leaderboards and challenges and scorecards with this type of user and they love it.  Show my whole org I'm leading in sales for the quarter?  Bring it on!  However, take the average accountant and show how much general ledger activity they have done in the last week and expose it to their whole org on a leaderboard and I think you'd see a lot of people looking for a new job.  Why?  Because in general, accountants aren't extraverts who thrive on competition in their work.  That doesn't mean there aren't game mechanics that would work for them, but they won't be the same game mechanics that work for sales people.  It's a different type of user and they are motivated by different things. To break this up, I'll stop here and post now.  I'll pick this thread up in the next post. Thoughts? Questions? *Disclosure: To my knowledge, Oracle has no relationship with Bunchball at this point in time.

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• Refactoring an ERB Template to Haml

  - by Liam McLennan

  ERB is the default view templating system used by Ruby on Rails. Haml is an alternative templating system that uses whitespace to represent document structure. The example from the haml website shows the following equivalent markup: Haml ERB #profile .left.column #date= print_date #address= current_user.address .right.column #email= current_user.email #bio= current_user.bio <div id="profile"> <div class="left column"> <div id="date"><%= print_date %></div> <div id="address"><%= current_user.address %></div> </div> <div class="right column"> <div id="email"><%= current_user.email %></div> <div id="bio"><%= current_user.bio %></div> </div> </div> I like haml because it is concise and the significant whitespace makes it easy to see the structure at a glance. This post is about a ruby project but nhaml makes haml available for asp.net MVC also. The ERB Template Today I spent some time refactoring an ERB template to Haml. The template is called list.html.erb and its purpose is to render a list of tweets (twitter messages). <style> form { float: left; } </style> <h1>Tweets</h1> <table> <thead><tr><th></th><th>System</th><th>Human</th><th></th></tr></thead> <% @tweets.each do |tweet| %> <tr> <td><%= h(tweet['text']) %></td> <td><%= h(tweet['system_classification']) %></td> <td><%= h(tweet['human_classification']) %></td> <td><form action="/tweet/rate" method="post"> <%= token_tag %> <input type="submit" value="Positive"/> <input type="hidden" value="<%= tweet['id']%>" name="id" /> <input type="hidden" value="positive" name="rating" /> </form> <form action="/tweet/rate" method="post"> <%= token_tag %> <input type="submit" value="Neutral"/> <input type="hidden" value="<%= tweet['id']%>" name="id" /> <input type="hidden" value="neutral" name="rating" /> </form> <form action="/tweet/rate" method="post"> <%= token_tag %> <input type="submit" value="Negative"/> <input type="hidden" value="<%= tweet['id']%>" name="id" /> <input type="hidden" value="negative" name="rating" /> </form> </td> </tr> <% end %> </table> Haml Template: Take 1 My first step was to convert this page to a Haml template in place. Directly translating the ERB template to Haml resulted in: list.haml %style form {float: left;} %h1 Tweets %table %thead %tr %th %th System %th Human %th %tbody - @tweets.each do |tweet| %tr %td= tweet['text'] %td= tweet['system_classification'] %td= tweet['human_classification'] %td %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Positive"/> <input type="hidden" value="positive" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Neutral"/> <input type="hidden" value="neutral" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Negative"/> <input type="hidden" value="negative" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} end I like this better already but I can go further. Haml Template: Take 2 The haml documentation says to avoid using iterators so I introduced a partial template (_tweet.haml) as the template to render a single tweet. _tweet.haml %tr %td= tweet['text'] %td= tweet['system_classification'] %td= tweet['human_classification'] %td %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Positive"/> <input type="hidden" value="positive" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Neutral"/> <input type="hidden" value="neutral" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag <input type="submit" value="Negative"/> <input type="hidden" value="negative" name="rating" /> %input{ :type=>"hidden", :value => tweet['id']} and the list template is simplified to: list.haml %style form {float: left;} %h1 Tweets %table     %thead         %tr             %th             %th System             %th Human             %th     %tbody         = render(:partial => "tweet", :collection => @tweets) That is definitely an improvement, but then I noticed that _tweet.haml contains three form tags that are nearly identical.   Haml Template: Take 3 My first attempt, later aborted, was to use a helper to remove the duplication. A much better solution is to use another partial.  _rate_button.haml %form{ :action=>"/tweet/rate", :method=>"post"} = token_tag %input{ :type => "submit", :value => rate_button[:rating].capitalize } %input{ :type => "hidden", :value => rate_button[:rating], :name => 'rating' } %input{ :type => "hidden", :value => rate_button[:id], :name => 'id' } and the tweet template is now simpler: _tweet.haml %tr %td= tweet['text'] %td= tweet['system_classification'] %td= tweet['human_classification'] %td = render( :partial => 'rate_button', :object => {:rating=>'positive', :id=> tweet['id']}) = render( :partial => 'rate_button', :object => {:rating=>'neutral', :id=> tweet['id']}) = render( :partial => 'rate_button', :object => {:rating=>'negative', :id=> tweet['id']}) list.haml remains unchanged. Summary I am extremely happy with the switch. No doubt there are further improvements that I can make, but I feel like what I have now is clean and well factored.

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• Right-Time Retail Part 2

  - by David Dorf

  This is part two of the three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Integration Of course these real-time enabling technologies are only as good as the systems that utilize them, and it only takes one bottleneck to slow everyone else down. What good is an immediate stock-out notification if the supply chain can’t react until tomorrow? Since being formed in 2006, Oracle Retail has been not only adding more integrations between systems, but also modernizing integrations for appropriate speed. Notice I tossed in the word “appropriate.” Not everything needs to be real-time – again, we’re talking about Right-Time Retail. The speed of data capture, analysis, and execution must be synchronized or you’re wasting effort. Unfortunately, there isn’t an enterprise-wide dial that you can crank-up for your estate. You’ll need to improve things piecemeal, with people and processes as limiting factors while choosing the appropriate types of integrations. There are three integration styles we see in the retail industry. First is batch. I know, the word “batch” just sounds slow, but this pattern is less about velocity and more about volume. When there are large amounts of data to be moved, you’ll want to use batch processes. Our technology of choice here is Oracle Data Integrator (ODI), which provides a fast version of Extract-Transform-Load (ETL). Instead of the three-step process, the load and transform steps are combined to save time. ODI is a key technology for moving data into Retail Analytics where we can apply science. Performing analytics on each sale as it occurs doesn’t make any sense, so we batch up a statistically significant amount and submit all at once. The second style is fire-and-forget. For some types of data, we want the data to arrive ASAP but immediacy is not necessary. Speed is less important than guaranteed delivery, so we use message-oriented middleware available in both Weblogic and the Oracle database. For example, Point-of-Service transactions are queued for delivery to Central Office at corporate. If the network is offline, those transactions remain in the queue and will be delivered when the network returns. Transactions cannot be lost and they must be delivered in order. (Ever tried processing a return before the sale?) To enhance the standard queues, we offer the Retail Integration Bus (RIB) to help the management and monitoring of fire-and-forget messaging in the enterprise. The third style is request-response and is most commonly implemented as Web services. This is a synchronous message where the sender waits for a response. In this situation, the volume of data is small, guaranteed delivery is not necessary, but speed is very important. Examples include the website checking inventory, a price lookup, or processing a credit card authorization. The Oracle Service Bus (OSB) typically handles the routing of such messages, and we’ve enhanced its abilities with the Retail Service Backbone (RSB). To better understand these integration patterns and where they apply within the retail enterprise, we’re providing the Retail Reference Library (RRL) at no charge to Oracle Retail customers. The library is composed of a large number of industry business processes, including those necessary to support Commerce Anywhere, as well as detailed architectural diagrams. These diagrams allow implementers to understand the systems involved in integrations and the specific data payloads. Furthermore, with our upcoming release we’ll be providing a new tool called the Retail Integration Console (RIC) that allows IT to monitor and manage integrations from a single point. Using RIC, retailers can quickly discern where integration activity is occurring, volume statistics, average response times, and errors. The dashboards provide the ability to dive down into the architecture documentation to gather information all the way down to the specific payload. Retailers that want real-time integrations will also need real-time monitoring of those integrations to ensure service-level agreements are maintained. Part 3 looks at marketing.

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• Private Cloud: Putting some method behind the madness

  - by Sudip Datta

  Finally, I decided to join the blogging community. And what could be a better time to start than the week after OpenWorld 2012. 50K+ attendees, demonstrations, speaker sessions and a whole lot of buzz on Oracle Cloud..It was raining clouds in this year's Openworld. I am not here to write about Oracle's cloud strategy in general, but on Enterprise Manager's cloud management capabilities. This year's Openworld was the first after we announced the 12c Cloud Control and we were happy to share the stage with quite a few early adopters. Stay tuned for videos from our customers and partners, I will post them as they get published. I met a number of platform administrators in Oracle-DBAs, Middleware Admins, SOA Admins...The cloud has affected them all, at least to the point where it beckoned more than just curiosity..Most IT infrastructure are already heavily virtualized (on VMWare and on others including Oracle VM), and some would claim they are already on “cloud” (at least their Sysadmins told them so). But none of them were confident of the benefits because their pain points continued to grow.. Isn't cloud supposed to ease those? Instead, they were chasing hundreds of databases running on hundreds of VMs, often with as much certainty propounded by Heisenberg. What happened to the age-old IT discipline around administration, compliance, configuration management? VMs are great for what they are. I personally think they have opened the doors to new approaches in which an application stack gets provisioned and updated. In fact, Enterprise Manager 12c is possibly the only tool out there that can provision full-fledged application as VM Assemblies. In this year's Openworld, customers talked on how they provisioned RAC and Siebel assemblies, which as the techies out there know, are not trivial (hearing provisioning time for Siebel down from weeks to hours was gratifying indeed). However, I do have an issue with a "one-size fits all" approach to cloud. In a week's span, I met several personas: Project owners requiring an EC2 like VM instance for their projects Admins needing the same for Sparc-Solaris. DBAs requiring dedicated databases for new projects APEX Developers needing just a ready-to-consume schema as a service Java Developers looking for a runtime platform QA engineers needing a fast clone of their production environment If you drill down further, you will end up peeling more layers of the details. For example, the requirements for Load testing and Functional testing are very different. For Load testing the test environment should ideally be the same as the production. You shouldn't run production on Exadata and load test on a VM; they will just not be good representations of one another. For Functional testing it does not possibly matter. DBAs seem to be at the worst affected of the lot. It seems they have been asked to choose between agile provisioning and  faster runtime performance. And in some cases, it is really a Hobson's choice, because their infrastructure provider made no distinction between the OLTP application and the Virtual desktop! Sad indeed. When one looks at the portfolio of services that we already offer (vanilla IaaS, VM Assembly based PaaS, DBaaS) or have announced (Java PaaS, Instant Cloning, Schema-aaS), one can possibly think that we are trying to be the "renaissance man" ! Well I would have possibly digested that had it not been for the various personas that I described above. Getting the use cases right is very important for an application such as cloud management. We iterate and iterate over these over and over again and re-validate them in CABs (Customer Advisory Boards). We consider over the major aspects of tenancy: service placement, resource isolation (can a tenant execute an expensive SQL and run away with all the resources), quota and security. We, in Engineering, keep reminding ourselves that we are dealing with enterprise clouds. We owe it to our customer base ! In the coming posts, I will drill down more into each of the services. In the meanwhile, here are some collateral and  demos for starters with EM 12c. http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html Sudip Datta The views expressed here are my own and do not necessarily reflect the views of Oracle. Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter --

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• Problem with Mootools Ajax request and submitting a form

  - by Arwed

  Hello. This is my problem: I have a table with content comming from a database. Now i tryed to realize a way to (a) delete rows from the table (b) edit the content of the row "on the fly". (a) is working perfectly (b) makes my head smoking! Here is the complete Mootools Code: <script type="text/javascript"> window.addEvent('domready', function() { $('edit_hide').slide('hide'); var saf = new Request.HTML( { url: 'termin_safe.php', encoding: 'utf-8', onComplete: function(response) { document.location.href=''; } }); var req = new Request.HTML( { url: 'fuss_response.php', encoding: 'utf-8', onComplete: function(response) { document.location.href=''; } }); var eDit = $('edit_hide'); var eD = new Request.HTML( { url: 'fuss_response_edit.php', update: eDit, encoding: 'utf-8', onComplete: function(response) { $('sst').addEvent( 'click', function(e){ e.stop(); saf.send(); }); } }); $$('input.edit').addEvent( 'click', function(e){ e.stop(); var aID = 'edit_', bID = '', cID = 'ed_'; var deleteID = this.getProperty('id').replace(aID,bID); var editID = $(this.getProperty('id').replace(aID,cID)); eD.send({data : "id=" + deleteID}); $('edit_hide').slide('toggle'); }); $$('input.delete').addEvent( 'click', function(e){ e.stop(); var aID = 'delete_', bID = ''; var deleteID = this.getProperty('id').replace(aID,bID); new MooDialog.Confirm('Soll der Termin gelöscht werden?', function(){ req.send({data : "id=" + deleteID}); }, function(){ new MooDialog.Alert('Schon Konfuzius hat gesagt: Erst denken dann handeln!'); }); }); }); </script> Here the PHP Part that makes the Edit Form: <?php $cKey = mysql_real_escape_string($_POST['id']); $request = mysql_query("SELECT * FROM fusspflege WHERE ID = '".$cKey."'"); while ($row = mysql_fetch_object($request)) { $id = $row->ID; $name = $row->name; $vor = $row->vorname; $ort = $row->ort; $tel = $row->telefon; $mail = $row->email; } echo '<form id="termin_edit" method="post" action="">'; echo '<div><label>Name:</label><input type="text" id="nns" name="name" value="'.$name.'"></div>'; echo '<div><label>Vorname:</label><input type="text" id="nvs" name="vorname" value="'.$vor.'"></div>'; echo '<div><label>Ort:</label><input type="text" id="nos" name="ort" value="'.$ort.'"></div>'; echo '<div><label>Telefon:</label><input type="text" id="nts" name="telefon" value="'.$tel.'"></div>'; echo '<div><label>eMail:</label><input type="text" id="nms" name="email" value="'.$mail.'"></div>'; echo '<input name="id" type="hidden" id="ids" value="'.$id.'"/>'; echo '<input type="button" id="sst" value="Speichern">'; echo '</form>'; ?> And last the Code of the termin_safe.php $id = mysql_real_escape_string($_POST['id']); $na = mysql_real_escape_string($_POST['name']); $vn = mysql_real_escape_string($_POST['vorname']); $ort = mysql_real_escape_string($_POST['ort']); $tel = mysql_real_escape_string($_POST['telefon']); $em = mysql_real_escape_string($_POST['email']); $score = mysql_query("UPDATE fuspflege SET name = '".$na."', vorname = '".$vn."', ort = '".$ort."', telefon = '".$tel."', email = '".$em."' WHERE ID = '".$id."'"); As far as i can see the request does work but the data is not updated! i guess somethings wrong with the things posted For any suggestions i will be gladly happy!

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• Access Control Service v2: Registering Web Identities in your Applications [concepts]

  - by Your DisplayName here!

  ACS v2 support two fundamental types of client identities– I like to call them “enterprise identities” (WS-*) and “web identities” (Google, LiveID, OpenId in general…). I also see two different “mind sets” when it comes to application design using the above identity types: Enterprise identities – often the fact that a client can present a token from a trusted identity provider means he is a legitimate user of the application. Trust relationships and authorization details have been negotiated out of band (often on paper). Web identities – the fact that a user can authenticate with Google et al does not necessarily mean he is a legitimate (or registered) user of an application. Typically additional steps are necessary (like filling out a form, email confirmation etc). Sometimes also a mixture of both approaches exist, for the sake of this post, I will focus on the web identity case. I got a number of questions how to implement the web identity scenario and after some conversations it turns out it is the old authentication vs. authorization problem that gets in the way. Many people use the IsAuthenticated property on IIdentity to make security decisions in their applications (or deny user=”?” in ASP.NET terms). That’s a very natural thing to do, because authentication was done inside the application and we knew exactly when the IsAuthenticated condition is true. Been there, done that. Guilty ;) The fundamental difference between these “old style” apps and federation is, that authentication is not done by the application anymore. It is done by a third party service, and in the case of web identity providers, in services that are not under our control (nor do we have a formal business relationship with these providers). Now the issue is, when you switch to ACS, and someone with a Google account authenticates, indeed IsAuthenticated is true – because that’s what he is! This does not mean, that he is also authorized to use the application. It just proves he was able to authenticate with Google. Now this obviously leads to confusion. How can we solve that? Easy answer: We have to deal with authentication and authorization separately. Job done ;) For many application types I see this general approach: Application uses ACS for authentication (maybe both enterprise and web identities, we focus on web identities but you could easily have a dual approach here) Application offers to authenticate (or sign in) via web identity accounts like LiveID, Google, Facebook etc. Application also maintains a database of its “own” users. Typically you want to store additional information about the user In such an application type it is important to have a unique identifier for your users (think the primary key of your user database). What would that be? Most web identity provider (and all the standard ACS v2 supported ones) emit a NameIdentifier claim. This is a stable ID for the client (scoped to the relying party – more on that later). Furthermore ACS emits a claims identifying the identity provider (like the original issuer concept in WIF). When you combine these two values together, you can be sure to have a unique identifier for the user, e.g.: Facebook-134952459903700\799880347 You can now check on incoming calls, if the user is already registered and if yes, swap the ACS claims with claims coming from your user database. One claims would maybe be a role like “Registered User” which can then be easily used to do authorization checks in the application. The WIF claims authentication manager is a perfect place to do the claims transformation. If the user is not registered, show a register form. Maybe you can use some claims from the identity provider to pre-fill form fields. (see here where I show how to use the Facebook API to fetch additional user properties). After successful registration (which may include other mechanisms like a confirmation email), flip the bit in your database to make the web identity a registered user. This is all very theoretical. In the next post I will show some code and provide a download link for the complete sample. More on NameIdentifier Identity providers “guarantee” that the name identifier for a given user in your application will always be the same. But different applications (in the case of ACS – different ACS namespaces) will see different name identifiers. This is by design to protect the privacy of users because identical name identifiers could be used to create “profiles” of some sort for that user. In technical terms they create the name identifier approximately like this: name identifier = Hash((Provider Internal User ID) + (Relying Party Address)) Why is this important to know? Well – when you change the name of your ACS namespace, the name identifiers will change as well and you will will lose your “connection” to your existing users. Oh an btw – never use any other claims (like email address or name) to form a unique ID – these can often be changed by users.

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• Content in Context: The right medicine for your business applications

  - by Lance Shaw

  For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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• Database Partitioning and Multiple Data Source Considerations

  - by Jeffrey McDaniel

  With the release of P6 Reporting Database 3.0 partitioning was added as a feature to help with performance and data management.  Careful investigation of requirements should be conducting prior to installation to help improve overall performance throughout the lifecycle of the data warehouse, preventing future maintenance that would result in data loss. Before installation try to determine how many data sources and partitions will be required along with the ranges.  In P6 Reporting Database 3.0 any adjustments outside of defaults must be made in the scripts and changes will require new ETL runs for each data source.  Considerations: 1. Standard Edition or Enterprise Edition of Oracle Database.   If you aren't using Oracle Enterprise Edition Database; the partitioning feature is not available. Multiple Data sources are only supported on Enterprise Edition of Oracle   Database. 2. Number of Data source Ids for partitioning during configuration.   This setting will specify how many partitions will be allocated for tables containing data source information.  This setting requires some evaluation prior to installation as       there are repercussions if you don't estimate correctly.   For example, if you configured the software for only 2 data sources and the partition setting was set to 2, however along came a 3rd data source.  The necessary steps to  accommodate this change are as follows: a) By default, 3 partitions are configured in the Reporting Database scripts. Edit the create_star_tables_part.sql script located in <installation directory>\star\scripts   and search for partition.  You’ll see P1, P2, P3.  Add additional partitions and sub-partitions for P4 and so on. These will appear in several areas.  (See P6 Reporting Database 3.0 Installation and Configuration guide for more information on this and how to adjust partition ranges). b) Run starETL -r.  This will recreate each table with the new partition key.  The effect of this step is that all tables data will be lost except for history related tables.   c) Run starETL for each of the 3 data sources (with the data source # (starETL.bat "-s2" -as defined in P6 Reporting Database 3.0 Installation and Configuration guide) The best strategy for this setting is to overestimate based on possible growth.  If during implementation it is deemed that there are atleast 2 data sources with possibility for growth, it is a better idea to set this setting to 4 or 5, allowing room for the future and preventing a ‘start over’ scenario. 3. The Number of Partitions and the Number of Months per Partitions are not specific to multi-data source.  These settings work in accordance to a sub partition of larger tables with regard to time related data.  These settings are dataset specific for optimization.  The number of months per partition is self explanatory, optimally the smaller the partition, the better query performance so if the dataset has an extremely large number of spread/history records, a lower number of months is optimal.  Working in accordance with this setting is the number of partitions, this will determine how many "buckets" will be created per the number of months setting.  For example, if you kept the default for # of partitions of 3, and select 2 months for each partitions you would end up with: -1st partition, 2 months -2nd partition, 2 months -3rd partition, all the remaining records Therefore with records to this setting, it is important to analyze your source db spread ranges and history settings when determining the proper number of months per partition and number of partitions to optimize performance.  Also be aware the DBA will need to monitor when these partition ranges will fill up and when additional partitions will need to be added.  If you get to the final range partition and there are no additional range partitions all data will be included into the last partition. 

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• What's New in SGD 5.1?

  - by Fat Bloke

  Oracle announced the latest version of Secure Global Desktop (SGD) this week with 3 major themes: Support for Android devices; Support for Desktop Chrome clients;  Support for Oracle Unified Directory. I'll talk about the new features in a moment, but a bit of context first: Oracle SGD - what, how and why?  Oracle Secure Global Desktop is Oracle's secure remote access product which allows users on almost any device, to access almost any type application which  is hosted in the data center, from almost any location. And it does this by sitting on the edge of the datacenter, between the user and the applications: This is actually a really smart environment for an increasing number of use cases where: Users need mobility of location AND device (i.e. work from anywhere); IT needs to ensure security of applications and data (of course!) The application requires an end-user environment which can't be guaranteed and IT may not own the client platform (e.g. BYOD, working from home, partners or contractors). Oracle has a a specific interest in this of course. As the leading supplier of enterprise applications, many of Oracle's customers, and indeed Oracle itself, fit these criteria. So, as an IT guy rolling out an application to your employees, if one of your apps absolutely needs, say,  IE10 with Java 6 update 32, how can you be sure that the user population has this, especially when they're using their own devices? In the SGD model you, the IT guy, can set up, say, a Windows Server running the exact environment required, and then use SGD to publish this app, without needing to worry any further about the device the end user is using. What's new?  So back to SGD 5.1 and what is new there: Android devices Since we introduced our support for iPad tablets in SGD 5.0 we've had a big demand from customers to extend this to Android tablets too, and so we're pleased to announce that 5.1 supports Android 4.x tablets such as Nexus 7 and 10, and the Galaxy Tab. Here's how it works, with screenshots from my Nexus 7: Simply point your browser to the SGD server URL and login; The workspace is the list of apps that the admin has deemed ok for you to run. You click on an application to run it (here's Excel and Oracle E-Business Suite): There's an extended on-screen keyboard (extended because desktop apps need keys that don't appear on a tablet keyboard such as ctrl, WIndow key, etc) and touch gestures can be mapped to desktop events (such as tap and hold to right click) All in all a pretty nice implementation for Android tablet users. Desktop Chrome Browsers SGD has always been designed around using a browser to access your applications. But traditionally, this has involved using Java to deliver the SGD client component. With HTML5 and Javascript engines becoming so powerful, we thought we'd see how well a pure web client could perform with desktop apps. And the answer was, surprisingly well. So with this release we now offer this additional way of working, which can be enabled by a simple bit of configuration. Here's a Linux desktop running in a tab in Chrome. And if you resize the browser window, the Linux desktop is resized by SGD too. Very cool! Oracle Unified Directory As I mentioned above, a lot of Oracle users already benefit from SGD. And a lot of Oracle customers use Oracle Unified Directory as their Enterprise and Carrier grade user directory. So it makes a lot of sense that SGD now supports this LDAP directory for both Authentication and as a means to determine which users get which applications, e.g. publish the engineering app to the guys in the Development group, but give everyone E-Business Suite to let them do their expenses. Summary With new devices, and faster 4G networking becoming more prevalent, the pressure for businesses to move to a increasingly mobile enterprise is stronger than ever. SGD is good for users, and even better for IT. By offering the user the ability to work from anywhere, and IT the control and security they need, everyone wins with SGD. To try this for yourself, download SGD 5.1 (look under Desktop Virtualization Products) from the Oracle Software Delivery Cloud or if you're an existing customer, get it from My Oracle Support.  -FB 

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• ?????????????????!Oracle Database ?????????

  - by Aya Sensui

  ?????????????????????????????????? ?????????????????????????????????????????????? ?????????????????????????????????????????????????? ??????????????????????????????????????????? ?????????????????????????????????? ??????????????????????????????????????????????? ?????????/?????????????????????????????????????????? ?????????????? ????????????????????????????????????????? ???????????????????????????????????? ??????????????????????????????????????????????? ????????????????????????????????????????????????????????? Oracle Database ????????????????? ??????????????????????????? ????????????????????????? ???????????????????????? ????????????????????????????????? ???????????????? ??????????????????????????????????!??????? ??????????????????? TIPS ???????????????? ?????!???????? ???????????????????????????????????????????????? Oracle Database ??????????????????????????????????????????? ??????????????????????????????????????? Oracle Database ????????????????????????????????????? ????????? FAILED_LOGIN_ATTEMPTS    ??????????? PASSWORD_LIFE_TIME       ????????? PASSWORD_REUSE_TIME      ???????????????????? PASSWORD_REUSE_MAX       ????????????????????????????? PASSWORD_LOCK_TIME       ????????????????????????????????????? PASSWORD_GRACE_TIME      ????????????????? PASSWORD_VERIFY_FUNCTION ??????????????????? (*1) (*1)????????????????????????? $ORACLE_HOME/rdbms/admin/utlpwdmg.sql ?????????????????? utlpwdmg.sql ????????? ???????????????????????????  - ?????????????????  - ???????????  - ??????????????  - ?????????????????????  - ???????????????????? ???????????????????????????????????? ???????????????????????????????????? ??????????????????????!?????? ????????????????????????????????????? ??????????????????????????????????? ????????????????????? ???????? SQL*Plus ??????????????????????? ????????????????????????? ???????????????????????????????????? ??????????????????·???????????????? ???Enterprise Edition ?????????????????? Virtual Private Database(VPD) ??????????? ???????????????????????????????????????????????? ?????????????????????????? ???????????????????????????????????????????????? ????????????????????????????? ?????????????????????????????????? ????????????????????????????? ??????????????????????????????????? ???????????????????? ?????????????????????????????? ???????????????????????????????? ????????????????????????????????????????? ??????????????????????????????????????????? ????????????????????????????? Oracle Database ????????????????????Oracle Advanced Security ????????????? ?????????????????????????????? ????DBMS_OBFUSCATION_TOOLKIT ? DBMS_CRYPTO ???????/????? PL/SQL ?????? ?????????????????? ?????????????????????????????????????????????? ?????????????????????????? ????????????!???? Oracle Database ?????????????????????????????????? ????????????????????????DBA ??????????????????? 4 ???? ??????????? Enterprise Edition??????????? ?????DBA ??????????????????????? ?????????????????????? [????] ???????????????????????????????????? ????????????????????  - ????????????  - ?????(SYSOPER, SYSDBA)???????????  - ??????????(??????????) ?????????????????????????????????·?????? ????????????????????????????????? ?????????????????????????????? [DBA ??] ???????????(DBA ??)???????????????????? ??????????????????????????AUDIT_SYS_OPERATIONS ?????? TRUE ????????????? ????? OS ??????????????/????????????????????? ???????????????????????????????????????????????? [????] ???????????????????????????????????? ??AUDIT_TRAIL ??????????????????????????? ???????????  - ???????    ????·????????  - ????????    ??????????????????????????????  - ????    ????????????????  - SQL ???    ????????????? DDL ?????? [??????????] ??????(?????????)??????????????????? Enterprise Edition ?????????? ??????????????????????? ??? Oracle Database ???????????????????????????????????? ??????????????????????????????????????????????? ????????????????????

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• This Week in Geek History: Gmail Goes Public, Deep Blue Wins at Chess, and the Birth of Thomas Edison

  - by Jason Fitzpatrick

  Every week we bring you a snapshot of the week in Geek History. This week we’re taking a peek at the public release of Gmail, the first time a computer won against a chess champion, and the birth of prolific inventor Thomas Edison. Gmail Goes Public It’s hard to believe that Gmail has only been around for seven years and that for the first three years of its life it was invite only. In 2007 Gmail dropped the invite only requirement (although they would hold onto the “beta” tag for another two years) and opened its doors for anyone to grab a username @gmail. For what seemed like an entire epoch in internet history Gmail had the slickest web-based email around with constant innovations and features rolling out from Gmail Labs. Only in the last year or so have major overhauls at competitors like Hotmail and Yahoo! Mail brought other services up to speed. Can’t stand reading a Week in Geek History entry without a random fact? Here you go: gmail.com was originally owned by the Garfield franchise and ran a service that delivered Garfield comics to your email inbox. No, we’re not kidding. Deep Blue Proves Itself a Chess Master Deep Blue was a super computer constructed by IBM with the sole purpose of winning chess matches. In 2011 with the all seeing eye of Google and the amazing computational abilities of engines like Wolfram Alpha we simply take powerful computers immersed in our daily lives for granted. The 1996 match against reigning world chest champion Garry Kasparov where in Deep Blue held its own, but ultimately lost, in a  4-2 match shook a lot of people up. What did it mean if something that was considered such an elegant and quintessentially human endeavor such as chess was so easy for a machine? A series of upgrades helped Deep Blue outright win a match against Kasparov in 1997 (seen in the photo above). After the win Deep Blue was retired and disassembled. Parts of Deep Blue are housed in the National Museum of History and the Computer History Museum. Birth of Thomas Edison Thomas Alva Edison was one of the most prolific inventors in history and holds an astounding 1,093 US Patents. He is responsible for outright inventing or greatly refining major innovations in the history of world culture including the phonograph, the movie camera, the carbon microphone used in nearly every telephone well into the 1980s, batteries for electric cars (a notion we’d take over a century to take seriously), voting machines, and of course his enormous contribution to electric distribution systems. Despite the role of scientist and inventor being largely unglamorous, Thomas Edison and his tumultuous relationship with fellow inventor Nikola Tesla have been fodder for everything from books, to comics, to movies, and video games. Other Notable Moments from This Week in Geek History Although we only shine the spotlight on three interesting facts a week in our Geek History column, that doesn’t mean we don’t have space to highlight a few more in passing. This week in Geek History: 1971 – Apollo 14 returns to Earth after third Lunar mission. 1974 – Birth of Robot Chicken creator Seth Green. 1986 – Death of Dune creator Frank Herbert. Goodnight Dune. 1997 – Simpsons becomes longest running animated show on television. Have an interesting bit of geek trivia to share? Shoot us an email to [email protected] with “history” in the subject line and we’ll be sure to add it to our list of trivia. Latest Features How-To Geek ETC Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How to Change the Default Application for Android Tasks Stop Believing TV’s Lies: The Real Truth About "Enhancing" Images The How-To Geek Valentine’s Day Gift Guide Inspire Geek Love with These Hilarious Geek Valentines RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? Clean Up Google Calendar’s Interface in Chrome and Iron The Rise and Fall of Kramerica? [Seinfeld Video] GNOME Shell 3 Live CDs for OpenSUSE and Fedora Available for Testing Picplz Offers Special FX, Sharing, and Backup of Your Smartphone Pics BUILD! An Epic LEGO Stop Motion Film [VIDEO] The Lingering Glow of Sunset over a Winter Landscape Wallpaper

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• SQL SERVER – Error: Fix – Msg 208 – Invalid object name ‘dbo.backupset’ – Invalid object name ‘dbo.backupfile’

  - by pinaldave

  Just a day before I got a very interesting email. Here is the email (modified a bit to make it relevant to this blog post). “Pinal, We are facing a very strange issue. One of our query  related to backup files and backup set has stopped working suddenly in SSMS. It works fine in application where we have and in the stored procedure but when we have it in our SSMS it gives following error. Msg 208, Level 16, State 1, Line 1 Invalid object name ‘dbo.backupfile’. Here are our queries which we are trying to execute. SELECT name, database_name, backup_size, TYPE, compatibility_level, backup_set_id FROM dbo.backupset; SELECT logical_name, backup_size, file_type FROM dbo.backupfile; This query gives us details related to backupset and backup files when the backup was taken.” When I receive this kind of email, usually I have no answers directly. The claim that it works in stored procedure and in application but not in SSMS gives me no real data. I have requested him to very first check following two things: If he is connected to correct server? His answer was yes. If he has enough permissions? His answer was he was logged in as an admin. This means there was something more to it and I requested him to send me a screenshot of the his SSMS. He promptly sends that to me and as soon as I receive the screen shot I knew what was going on. Before I say anything take a look at the screenshot yourself and see if you can figure out why his queries are not working in SSMS. Just to make your life a bit easy, I have already given a hint in the image. The answer is very simple, the context of the database is master database. To execute above two queries the context of the database has to be msdb. Tables backupset and backupfile belong to the database msdb only. Here are two workaround or solution to above problem: 1) Change context to MSDB Above two queries when they will run as following they will not error out and will give the accurate desired result. USE msdb GO SELECT name, database_name, backup_size, TYPE, compatibility_level, backup_set_id FROM dbo.backupset; SELECT logical_name, backup_size, file_type FROM dbo.backupfile; 2) Prefix the query with msdb There are cases above script used in stored procedure or part of big query, it is not possible to change the context of the whole query to any specific database. Use three part naming convention and prefix them with msdb. SELECT name, database_name, backup_size, TYPE, compatibility_level, backup_set_id FROM msdb.dbo.backupset; SELECT logical_name, backup_size, file_type FROM msdb.dbo.backupfile; Very simple solution but sometime keeps people wondering for an answer. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Error Messages, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Framework 4 Features: Support for Timed Jobs

  - by Anthony Shorten

  One of the new features of the Oracle Utilities Application Framework V4 is the ability for the batch framework to support Timed Batch. Traditionally batch is associated with set processing in the background in a fixed time frame. For example, billing customers. Over the last few versions their has been functionality required by the products required a more monitoring style batch process. The monitor is a batch process that looks for specific business events based upon record status or other pieces of data. For example, the framework contains a fact monitor (F1-FCTRN) that can be configured to look for specific status's or other conditions. The batch process then uses the instructions on the object to determine what to do. To support monitor style processing, you need to run the process regularly a number of times a day (for example, every ten minutes). Traditional batch could support this but it was not as optimal as expected (if you are a site using the old Workflow subsystem, you understand what I mean). The Batch framework was extended to add additional facilities to support times (and continuous batch which is another new feature for another blog entry). The new facilities include: The batch control now defines the job as Timed or Not Timed. Non-Timed batch are traditional batch jobs. The timer interval (the interval between executions) can be specified The timer can be made active or inactive. Only active timers are executed. Setting the Timer Active to inactive will stop the job at the next time interval. Setting the Timer Active to Active will start the execution of the timed job. You can specify the credentials, language to view the messages and an email address to send the a summary of the execution to. The email address is optional and requires an email server to be specified in the relevant feature configuration. You can specify the thread limits and commit intervals to be sued for the multiple executions. Once a timer job is defined it will be executed automatically by the Business Application Server process if the DEFAULT threadpool is active. This threadpool can be started using the online batch daemon (for non-production) or externally using the threadpoolworker utility. At that time any batch process with the Timer Active set to Active and Batch Control Type of Timed will begin executing. As Timed jobs are executed automatically then they do not appear in any external schedule or are managed by an external scheduler (except via the DEFAULT threadpool itself of course). Now, if the job has no work to do as the timer interval is being reached then that instance of the job is stopped and the next instance started at the timer interval. If there is still work to complete when the interval interval is reached, the instance will continue processing till the work is complete, then the instance will be stopped and the next instance scheduled for the next timer interval. One of the key ways of optimizing this processing is to set the timer interval correctly for the expected workload. This is an interesting new feature of the batch framework and we anticipate it will come in handy for specific business situations with the monitor processes.

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• Integrate Google Docs with Outlook the Easy Way

  - by Matthew Guay

  Want to use Google Docs and Microsoft office together?  Here’s how you can use Harmony for Google Docs to integrates them seamlessly with Outlook. Harmony for Google Docs is an exciting new plugin for Outlook 2007 (a version for Outlook 2010 is in the works).  It lets you integrate your Google Docs account with Outlook via a sidebar.  From this, you can find any of your Google docs or upload a new document, and then you can open the document to view or edit it in Outlook. Getting Started Download Harmony for Google Docs (link below), and install as normal.  Make sure Outlook is closed before you run the install. Next time you open Outlook, the new Harmony sidebar will automatically open.  Enter your Google Account info, and click Sign In. Now, all of your Google Docs will show up in the sidebar. Double-click any file to open it in Outlook.  You may have to sign-in to Google Docs the first time you open a document. Here’s a Google Doc open in Outlook.  Notice that everything works, including full editing. All Google Docs features worked great in our tests except for the new drawings tool.  When we tried to insert a drawing, Outlook had a script error.  This was the only problem we had with Harmony, and could be due to an interaction between Google Drawings and Outlook’s rendering engine. Harmony makes it easy to find any file in your Google Docs account.  You can search for a file, or sort your files by type, recentness, and more. You can also easily add any document to Google Docs directly from Harmony.  You can drag and drop any document, including one attached to an email, to the Harmony sidebar, and it will directly upload to your Google Docs account. And, when you’re writing a new email or reply, click the Show Documents button to open the Harmony sidebar.  From here, you can add documents as usual and share it with email recipient. Conclusion We previously covered a similar app OffiSync which combines Google doc features with MS Office. However, Harmony makes it much easier to use Google Apps along with Outlook.  This gives you an easy and efficient way to collaborate on documents with coworkers, all without leaving Outlook.  And, if your company uses SharePoint instead of Google Docs, Harmony offers a SharePoint edition that integrates with Outlook just as easily! Link Download Harmony for Google Docs Similar Articles Productive Geek Tips How To Export Documents from Google Docs to Your ComputerView Your Google Calendar in Outlook 2007Sync Your Outlook and Google Calendar with Google Calendar SyncIntegrate Twitter With Microsoft OutlookSlacker Geek: Update Your Facebook Profile from Outlook TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Find That Elusive Icon with FindIcons Looking for Good Windows Media Player 12 Plug-ins? Find Out the Celebrity You Resemble With FaceDouble Whoa ! Use Printflush to Solve Printing Problems Icelandic Volcano Webcams

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• SQL SERVER – Free Print Book on SQL Server Joes 2 Pros Kit

  - by pinaldave

  Rick Morelan and I were discussing earlier this month that what we can give back to the community. We believe our books are very much successful and very well received by the community. The five books are a journey from novice to expert. The books have changed many lives and helped many get jobs as well pass the SQL Certifications. Rick is from Seattle, USA and I am from Bangalore, India. There are 12 hours difference between us. We try to do weekly meeting to catch up on various personal and SQL related topics. Here is one of our recent conversations. Rick and Pinal Pinal: Good Morning Rick! Rick: Good Morning…err… Good Evening to you – Pinal! Pinal: Hey Rick, did you read the recent email which I sent you – one of our reader is thanking us for writing Joes 2 Pros series. He wants to dedicate his success to us. Can you believe it? Rick: Yeah, he is very kind but did you tell him that it is all because of his hard work on learning subject and we have very little contribution in his success. Pinal: Absolutely, I told him the same – I said we just wrote the book but it is he who learned from it and proved himself in his job. It is all him! We were just igniters. Rick: Good response. Pinal: Hey Rick! Are we doing enough for the community? What can we do more? Rick: Hmmm… Let us do something more. Pinal: Remember once we discussed the idea of if anyone who buys our Joes 2 Pros Combo Kit in the next 2 weeks – we will send them SQL Wait Stats for free. What do you say? Rick: I agree! Great Idea! Let us do it. Free Giveaway Well Rick and I liked the idea of doing more. We have decided to give away free SQL Server Wait Stats books to everybody who will purchase Joes 2 Pros Combo Kit between today (Oct 15, 2012) and Oct 26, 2012. This is not a contest or a lucky winner opportunity. Everybody who participates will qualify for it. Combo Availability USA – Amazon India - Flipkart | Indiaplaza Note1: USA kit contains FREE 5 DVDs. India Kit does not contain 5 DVDs due to legal issues. Note2: Indian Kit is priced at special Indian Economic Price. Qualify for Free Giveaway You must have purchased our Joes 2 Pros Combo Kit of 5 books between Oct 15, 2012 and Oct 26, 2012. Purchase before Oct 15, 2012 and after Oct 26, 2012 will not qualify for this giveaway. Send your original receipt (email, order details) to following addresses: “[email protected];[email protected]” with the subject line “Joes 2 Pros Kit Promotion Free Offer”. Do not change the subject line or your email may be missed.  Clearly mention your shipping address with phone number and pin/zip code. Send your receipt before Oct 30, 2012. We will not entertain any conversation after Oct 30, 2012 cut off date. The Free books will be sent to USA and India address only. Availability USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLServer, T SQL, Technology

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• 2010 April Fools Joke

  - by Dane Morgridge

  I started at my current job at the end of March last year and there were some pretty funny April fools jokes.  Nothing super crazy, but pretty funny.  One guy came in and there was a tree in his cube.  We (me and the rest of my team) were planning for a couple of weeks on what we could do that would be just awesome.  We had a lot of really good ideas but nothing was spectacular.  Then Steve Andrews had a brilliant idea (yes it's true).  Since we have internal DNS servers we could redirect DNS to our internal servers for a site such as cnn.com.  Then we would lift the code from the site and create our own home page that would contain news about people in the company.  Steve was actually laughing so hard when he thought of the idea that it took him almost 30 minutes to spit it out. I thought, "this is perfect". I had enlisted a couple of people to help come up with the stories and at the same time we were trying to figure out how to get everybody to the site the morning of the 1st.  Then it hit me.  We could have the main article be one of my getting picked up by the FBI on hacking charges.  Then Chris (my boss) could send an email out telling everyone that I would not be there today and direct them to the site.  That would for sure get everyone to go to cnn.com first thing and see our prank.  I begun the process of looking for photos I could crop myself into and found the perfect one.  Then my wife took a good pic with our Canon 40D and I went to work.  The night before I didn't have any other stories due to everyone being really busy at work, but I decided to go ahead with just the FBI bust on it's own.  I got everything working and tested and coordinated with Chris for me to come in late so no one would see me at the office until after everyone had seen the joke. And so the morning of April fools came and I was waiting at home and the email was perfect.  Chris told everyone that I wouldn't be in and that not to answer any questions if you got any calls from anybody.  The Photoshop job I did was not perfect, but good enough and I even wrote an article with it that went into more detail about how I had been classified as a terrorist and all kinds of stuff. People at work started getting the emails and a few people didn't realize it was a joke (as I had hoped), including some from senior management (one person in particular who shall remain nameless in this post).  Emails started flying around about how to contain the situation and how to handle bad PR.  He basically bought it hook, line and sinker and then went in to crisis mode.  It was awesome! He did finally realize it was a joke and I will likely print and frame the email he sent out.  In short, April fools this year was a huge success.

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• SQLAuthority News – Monthly list of Puzzles and Solutions on SQLAuthority.com

  - by pinaldave

  This month has been very interesting month for SQLAuthority.com we had multiple and various puzzles which everybody participated and lots of interesting conversation which we have shared. Let us start in latest puzzles and continue going down. There are few answers also posted on facebook as well. SQL SERVER – Puzzle Involving NULL – Resolve – Error – Operand data type void type is invalid for sum operator This puzzle involves NULL and throws an error. The challenge is to resolve the error. There are multiple ways to resolve this error. Readers has contributed various methods. Few of them even have supplied the answer why this error is showing up. NULL are very important part of the database and if one of the column has NULL the result can be totally different than the one expected. SQL SERVER – T-SQL Scripts to Find Maximum between Two Numbers I modified script provided by friend to find greatest number between two number. My script has small bug in it. However, lots of readers have suggested better scripts. Madhivanan has written blog post on the subject over here. SQL SERVER – BI Quiz Hint – Performance Tuning Cubes – Hints This quiz is hosted on my friend Jacob‘s site. I have written many hints how one can tune cubes. Now one can take part here and win exciting prizes. SQL SERVER – Solution – Generating Zero Without using Any Numbers in T-SQL Madhivanan has asked very interesting question on his blog about How to Generate Zero without using Any Numbers in T-SQL. He has demonstrated various methods how one can generate Zero. I asked the same question on blog and got many interesting answers which I have shared. SQL SERVER – Solution – Puzzle – Statistics are not Updated but are Created Once I have to accept that this was most difficult puzzle. In this puzzle I have asked even though settings are correct, why statistics of the tables are not getting updated. In this puzzle one is tested with various concepts 1) Indexes, 2) Statistics, 3) database settings etc. There are multiple ways of solving this puzzles. It was interesting as many took interest but only few got it right. SQL SERVER – Question to You – When to use Function and When to use Stored Procedure This is rather straight forward question and not the typical puzzle. The answers from readers are great however, still there is chance of more detailed answers. SQL SERVER – Selecting Domain from Email Address I wrote on selecting domains from email addresses. Madhivanan makes puzzle out of a simple question. He wrote a follow-up post over here. In his post he writes various way how one can find email addresses from list of domains. Well, this is not a puzzle but amazing Guest Post by Feodor Georgiev who has written on subject Job Interviewing the Right Way (and for the Right Reasons). An article which everyone should read. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, Readers Contribution, Readers Question, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• SQLUG Events - London/Edinburgh/Cardiff/Reading - Masterclass, NoSQL, TSQL Gotcha's, Replication, BI

  - by tonyrogerson

  We have acquired two additional tickets to attend the SQL Server Master Class with Paul Randal and Kimberly Tripp next Thurs (17th June), for a chance to win these coveted tickets email us ([email protected]) before 9pm this Sunday with the subject "MasterClass" - people previously entered need not worry - your still in with a chance. The winners will be announced Monday morning.As ever plenty going on physically, we've got dates for a stack of events in Manchester and Leeds, I'm looking at Birmingham if anybody has ideas? We are growing our online community with the Cuppa Corner section, to participate online remember to use the #sqlfaq twitter tag; for those wanting to get more involved in presenting and fancy trying it out we are always after people to do 1 - 5 minute SQL nuggets or Cuppa Corners (short presentations) at any of these User Group events - just email us [email protected] removing from this email list? Then just reply with remove please on the subject line.Kimberly Tripp and Paul Randal Master Class - Thurs, 17th June - LondonREGISTER NOW AND GET A SECOND REGISTRATION FREE*The top things YOU need to know about managing SQL Server - in one place, on one day - presented by two of the best SQL Server industry trainers!This one-day MasterClass will focus on many of the top issues companies face when implementing and maintaining a SQL Server-based solution. In the case where a company has no dedicated DBA, IT managers sometimes struggle to keep the data tier performing well and the data available. This can be especially troublesome when the development team is unfamiliar with the affect application design choices have on database performance.The Microsoft SQL Server MasterClass 2010 is presented by Paul S. Randal and Kimberly L. Tripp, two of the most experienced and respected people in the SQL Server world. Together they have over 30 years combined experience working with SQL Server in the field, and on the SQL Server product team itself. This is a unique opportunity to hear them present at a UK event which will:>> Debunk many of the ingrained misconceptions around SQL Server's behaviour >> Show you disaster recovery techniques critical to preserving your company's life-blood - the data >> Explain how a common application design pattern can wreak havoc in the database >> Walk through the top-10 points to follow around operations and maintenance for a well-performing and available data tier! Where: Radisson Edwardian Heathrow Hotel, LondonWhen: Thursday 17th June 2010*REGISTER TODAY AT www.regonline.co.uk/kimtrippsql on the registration form simply quote discount code: BOGOF for both yourself and your colleague and you will save 50% off each registration – that’s a 249 GBP saving! This offer is limited, book early to avoid disappointment.Wed, 23 JunREADINGEvening Meeting, More info and registerIntroduction to NoSQL (Not Only SQL) - Gavin Payne; T-SQL Gotcha's and how to avoid them - Ashwani Roy; Introduction to Recency Frequency - Tony Rogerson; Reporting Services - Tim LeungThu, 24 JunCARDIFFEvening Meeting, More info and registerAlex Whittles of Purple Frog Systems talks about Data warehouse design case studies, Other BI related session TBC Mon, 28 JunEDINBURGHEvening Meeting, More info and registerReplication (Components, Adminstration, Performance and Troubleshooting) - Neil Hambly Server Upgrades (Notes and Best practice from the field) - Satya Jayanty Wed, 14 JulLONDONEvening Meeting, More info and registerMeeting is being sponsored by DBSophic (http://www.dbsophic.com/download), database optimisation software. Physical Join Operators in SQL Server - Ami LevinWorkload Tuning - Ami LevinSQL Server and Disk IO (File Groups/Files, SSD's, Fusion-IO, In-RAM DB's, Fragmentation) - Tony RogersonComplex Event Processing - Allan MitchellMany thanks,Tony Rogerson, SQL Server MVPUK SQL Server User Grouphttp://sqlserverfaq.com"

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