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  • Is software support an option for your career?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • MySQL Password Not Working

    - by 01010011
    Hi, When I enter my password into MySQL Command Line Client, it rejects my password, gives 1 beep and closes the window. Can anyone provide me with a basic troubleshooting list of steps (from simple to progressively more technical) to regain entry into MySQL once and for all. Also, can anyone tell me what can cause my password to suddenly be rejected? I am also running XAMPP and the MySQL service is both installed and running. Thanks in advance. I remember when I first got this problem some months ago, if I recall correctly, I solved it by starting the MySQL service from Windows XP's Administrative Tool (something I did stopped the MySQL service and to this day I don't know what it was). Now the problem has started back again but this time, when I checked Services, the MySQL service was already 'started'. Any assistance will be appreciated. Thanks

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  • Eventlogtracelistener not working on windows server 2008?

    - by djerry
    Hey guys, I'm trying to debug a service to tries to start but is immediatly stopped. I'm integrating an eventlogtracelistener, and tested it on my pc. When i start the service, i get 5 logs in my eventviewer. One is even the first thing it calls. When i install my service on the server, and try to start it, i don't get even 1 log in evenlogs and as i said before, i starts, takes 1 second and then stops automatically. Doesn't my service has the rights to write to eventlog? Thanks in advance.

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  • Projects integration question

    - by qkrsppopcmpt
    Other team has one legacy system, which is data aggregators. It is implemented as web service using JAVA, SOAP,MTOM,Tomcat and Axis2. They have wsdl files defining functionalities such as search, retrieve data, upload, download. Our team has a new developed website which is developed using RoR with mySQL. It is sort of social networking. Users can register, add friends, upload images, videos. Also, they can search data. We are required to connect the two systems. One possible solution I think is - Adding components into our website. The component invoke services on the aggregators. - Synchronize website database to the aggregators. My doubts are: 1. How to add components in our websites? The components should use Java or Ruby or adapter from java to ruby. It is possible using ruby invoke web service. I think it should work since it is the point of web service. If so, can ruby call those services in wsdl directly? But how to deal with those different data structure? How to synchroinze our database to the aggregators. I think the best way is also through web service invocation such as upload. That means, we have to export the db records into xml files and then write some tools to upload. The web service project support MTOM. So, it is fine to upload huge data. Am I on the right record? Can anybody give me some hint. Thanks.

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  • Help Improve Oracle Products Usability at OOW

    - by Shay Shmeltzer
    We already wrote about all the great ADF related activities at OOW. But we wanted to also let you know about an additional activity you can participate in at OpenWorld: The Oracle Middleware User Experience team will be conducting focus groups and customer feedback activities at Oracle OpenWorld 2012 (Oct. 1st - Oct. 3rd). Customer participation helps Oracle develop outstanding products and solutions. Professionals of all types are invited to participate: Directors, Project & Product Managers, Finance, Sales, Human Resources, Marketing, Recruiters, Budget Managers,  and more. **To participate in these sessions you do not have to be registered for Oracle OpenWorld.** If you or someone you know is interested in participating, please email [email protected] with the following information: Name: Company Name:  Job Title: Email: Phone Number (work, mobile, include country code):

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  • WCF Async callback setup for polled device

    - by Mark Pim
    I have a WCF service setup to control a USB fingerprint reader from our .Net applications. This works fine and I can ask it to enroll users and so on. The reader allows identification (it tells you that a particular user has presented their finger, as opposed to asking it to verify that a particular user's finger is present), but the device must be constantly polled while in identification mode for its status - when a user is detected the status changes. What I want is for an interested application to notify the service that it wants to know when a user is identified, and provide a callback that gets triggered when this happens. The WCF service will return immediately and spawn a thread in the background to continuously poll the device. This polling could go on for hours at a time if no one tries to log in. What's the best way to acheive this? My service contract is currently defined as follows: [ServiceContract (CallbackContract=typeof(IBiometricCallback))] public interface IBiometricWcfService { ... [OperationContract (IsOneWay = true)] void BeginIdentification(); ... } public interface IBiometricCallback { ... [OperationContract(IsOneWay = true)] void IdentificationFinished(int aUserId, string aMessage, bool aSuccess); ... } In my BeginIdentification() method can I easily spawn a worker thread to poll the device, or is it easier to make the WCF service asynchronous?

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  • Upgrades from Beta or CTP SQL Server Software is NOT Supported

    - by BuckWoody
    As of this writing, SQL Server 2008 R2 has released, and just like every release, I get e-mails and calls from folks with this question: “Can I upgrade from Customer Technical Preview (CTP) x or Beta #x or Release Candidate (RC) to the “Released to Manufacturing” (RTM) version?” No. Right up until the last minute, things are changing in the code – and you want that to happen. Our internal testing runs right up until the second we lock down for release, and we watch the CTP/RC/Beta reports to make sure there are no show-stoppers, and fix what we find. And it’s not just “big” changes you need to worry about – a simple change in one line of code can have a massive effect. I know, I know – you’ve possibly upgraded an RC or CTP to the RTM version and it worked “just fine”. But hear this tale: I’ve dealt with someone who faced this exact situation in SQL Server 2008. They upgraded (which is clearly prohibited in the documentation) from a CTP to the RTM version over a year ago. Everything was working fine. But then…one day they had an issue. Couldn’t fix it themselves, we took a look, days went by, and we finally had to call in the big guns for support. Turns out, the upgrade was the problem. So we had to come up with some elaborate schemes to get the system migrated over while they were in production. This was painful for everyone involved. So the answer is still no. Just don’t do it. There is one caveat to this story – if you are a “TAP” customer (you’ll know if you are), we help you move from the CTP products to RTM, but that’s a special case that we track carefully and send along special instructions and tools to help you along. That level of effort isn’t possible on a large scale, so it’s not just a magic tool that we run to upgrade from CTP to RTM. So again, unless you’re a TAP customer, it’s a no-no. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • grailsApplication access in Grails unit Test

    - by Reza
    I am trying to write unit tests for a service which use grailsApplication.config to do some settings. It seems that in my unit tests that service instance could not access the config file (null pointer) for its setting while it could access that setting when I run "run-app". How could I configure the service to access grailsApplication service in my unit tests. class MapCloudMediaServerControllerTests { def grailsApplication @Before public void setUp(){ grailsApplication.config= ''' video{ location="C:\\tmp\\" // or shared filesystem drive for a cluster yamdi{ path="C:\\FFmpeg\\ffmpeg-20121125-git-26c531c-win64-static\\bin\\yamdi" } ffmpeg { fileExtension = "flv" // use flv or mp4 conversionArgs = "-b 600k -r 24 -ar 22050 -ab 96k" path="C:\\FFmpeg\\ffmpeg-20121125-git-26c531c-win64-static\\bin\\ffmpeg" makethumb = "-an -ss 00:00:03 -an -r 2 -vframes 1 -y -f mjpeg" } ffprobe { path="C:\\FFmpeg\\ffmpeg-20121125-git-26c531c-win64-static\\bin\\ffprobe" params="" } flowplayer { version = "3.1.2" } swfobject { version = "" qtfaststart { path= "C:\\FFmpeg\\ffmpeg-20121125-git-26c531c-win64-static\\bin\\qtfaststart" } } ''' } @Test void testMpegtoFlvConvertor() { log.info "In test Mpg to Flv Convertor function!" def controller=new MapCloudMediaServerController() assert controller!=null controller.videoService=new VideoService() assert controller.videoService!=null log.info "Is the video service null? ${controller.videoService==null}" controller.videoService.grailsApplication=grailsApplication log.info "Is grailsApplication null? ${controller.videoService.grailsApplication==null}" //Very important part for simulating the HTTP request controller.metaClass.request = new MockMultipartHttpServletRequest() controller.request.contentType="video/mpg" controller.request.content= new File("..\\MapCloudMediaServer\\web-app\\videoclips\\sample3.mpg").getBytes() controller.mpegtoFlvConvertor() byte[] videoOut=IOUtils.toByteArray(controller.response.getOutputStream()) def outputFile=new File("..\\MapCloudMediaServer\\web-app\\videoclips\\testsample3.flv") outputFile.append(videoOut) } }

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  • JAXWS and sessions

    - by Pace
    I'm fairly new to writing web services. I'm working on a SOAP service using JAXWS. I'd like to be able to have users log-in and in my service know which user is issuing a command. In other words, have some session handling. One way I've seen to do this is to use cookies and access the HTTP layer from my web service. However, this puts a dependency on using HTTP as the transport layer (I'm aware HTTP is almost always the transport layer but I'm a purist). Is there a better approach which keeps the service layer unaware of the transport layer? Is there some way I can accomplish this with servlet filters? I'd like the answer to be as framework agnostic as possible.

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  • Detecting a message box opened in another application

    - by richie
    I am developing a windows service, in vb .et, that launches a legacy application that performs some work. The service acts as a wrapper around the legacy app allowing users to automate an otherwise manual operation. Everything is working great, except occasionally the legacy app displays a messagebox. When it does this the process halts until the message box is closed. As the service will be running on a server there will be no user to close the message box. The service launches the legacy application in a System.Diagnostics.Process. My question is, is there way to detect that a message box has been displayed by a process that I have started using System.Diagnostics.Process and is there a way to through code to close the messagebox. I've tried to be brief so if you need more information please let me know. Thanks in advance Richie

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  • <jaxrs:client> not getting autowired

    - by himangshu
    I am trying to build a restful client using jaxrs:client as defined in http://svn.apache.org/repos/asf/cxf/trunk/systests/jaxrs/src/test/resources/jaxrs_soap_rest/WEB-INF/beans.xml In my test class I am getting org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.abc.service.ExportServiceTest': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private com.bankbazaar.service.ExportService com.abc.service.ExportServiceTest.exportClient; nested exception is org.springframework.beans.factory.NoSuchBeanDefinitionException: No matching bean of type [com.abc.service.ExportService] found for dependency: expected at least 1 bean which qualifies as autowire candidate for this dependency. Dependency annotations: {@org.springframework.beans.factory.annotation.Autowired(required=true), @org.springframework.beans.factory.annotation.Qualifier(value=exportClient)} this is my spring config However exportClient=(ExportService)applicationContext.getBean("exportClient"); this works. Thanks Himangshu

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  • CQRS, Commands, Javascript

    - by Tolu
    I have an architecture where a task-based UI passes commands to a service layer. Now, my intention is to implement the UI in javascript, using KendoUI and the service layer, domain layer etc. in .NET. I'm also looking at future mobile implementations of the client that may use say Java rather than Javascript. If I define the commands in .NET, I'd like to know how to use them from my Javascript client so the client can communicate the commands appropriately to service layer. Do I have to use something like Apache Thrift for this i.e. to define the commands at both the client and service layer?

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  • pushd - handling multiple drives from cmd

    - by user673600
    I'm trying to figure out how to install some programs where the components reside on two different drives on a networked path. However whenever I use pushd \\xyz\c$ I get a mapped drive which means I cannot use any knowledge of using for example c:\install e:\mycomponents.dll. Is there anyway that I can do this once I have used the pushd command? How can I ensure that I keep the drives the same for example. I'm in the process of installing services. So it seems that when I install the service, I need to keep the path as the same as the actual location of the .exe which means that I'm running into issues. Is there a way to simply use pushd but at the sametime not actually map drives? As when installing services, when I've been using net use, I've found that there is an issue with installing on drives which are mapped, as the service whilst can be installed doesn't find the actual .exe when it comes to starting up the service. So to expand this, is there a way to solve this using net use or pushd or a combination that lets me install a service as such: c:\windows\..\installutil e:\mynode? So to clarify, I need to somehow be able to see both drives on the remote machine by their relative drives i.e. E:\ and C:\ - if I use a mapped drive letter then it means installing service is a pain because I cannot use the path.

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  • Not Just What You Sell but Really How You Sell?

    - by divya.malik
    Sales 2.0 is changing the way customers get influenced and buy the products that they want to purchase. Engaging and listening to your customers and market  regularly is necessary, since they are engaging with other customers like themselves all the time, and online. Creating a consistent customer experience for your customers, across channels is more critical than ever. 2.0 and Social media as a channel need to become a part of your inbound and outbound sales strategy. Oracle has been investing in new capabilities to address the needs of this changing marketplace. Listen to  Mark Woollen, VP of CRM at Oracle discuss these new innovations that are changing the way companies and customer interact today, and the new strategies that will give you the lead in the marketplace. Here is an excerpt from his presentation (, which was featured on SellingPower.com.

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  • Asynchrous calls cause StaleObjectStateException

    - by Mulone
    Hi all, I'm struggling with a Grails service. The service gets AJAX calls from the clients and behaves like a simple local cache for remote objects: void **someCallFromClient**() { // extract params def results = remoteService.queryService(params) results.each{ // try to fetch result object from local DB def obj = SomeClass.findBySomeField(result.someField) if (!obj){ obj = new Result(params) obj.save() } // do stuff on obj } } The service works fine when only one client is connected, but as soon as 2 or more clients start bombing the server with requests, I start getting: 2010-05-24 13:09:49,764 [30893094@qtp-26315919-2] ERROR errors.GrailsExceptionResolver - Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect): [ some object #892901] org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect): [ some object #892901] // very long stactrace It probably happens when 2 calls are trying to create the same object concurrently. I suppose this is a rather typical situation to end up in. Could you recommend any pattern/good practice to fix this issue? For example, is there a way to say to one of the service instances to hang on and wait for the other to finish its stuff and try again? Cheers!

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  • Windows authetication with Silverlight custom binding.

    - by sfx
    Hello, I am trying to set up security within a web.config file for a WCF service hosted in IIS but keep getting the error message: Security settings for this service require 'Anonymous' Authentication but it is not enabled for the IIS application that hosts this service. I have read Nicholas Allen’s blog (link text) and it appears that this is the route that I need to take. However, I am using “binaryMessageEncoding” in a customBinding for my Silverlight service, and as such, I’m not sure how to apply this type of security to such an element. This is how my custom binding looks in config at present: <customBinding> <binding name="silverlightBinaryBinding"> <binaryMessageEncoding /> <httpTransport /> </binding> </customBinding> Has anyone had any experience getting Windows authentication to work with a custom binding using binaryMessageEncoding? Cheers, sfx

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  • N Tiers with SubSonic 3, Dirty Columns collection is alwayes empty on update

    - by Adel
    Hello guys here is what i am doing, and not working for me. I have a DAL generated with SubSonic 3 ActiveRecord template, i have a service layer (business layer if you well) that have mixture of facade and some validation. say i have a method on the Service layer like public void UpdateClient(Client client); in my GUI i create a Client object fill it with some data with ID and pass it to the service method and this never worked, the dirty columns collection (that track which columns are altered in order to use more efficant update statment) is alwayes empty. if i tried to get the object from database inside my GUI then pass it to the service method it's not working either. the only scenario i find working is if i query the object from the database and call Update() on the same context all inside my GUI and this defeats the whole service layer i've created. however for insert and delete everything working fine, i wonder if this have to do something with object tracking but what i know is SubSonic don't do that. please advice. thanks. Adel.

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  • Select return dynamic columns

    - by Ascalonian
    I have two tables: Standards and Service Offerings. A Standard can have multiple Service Offerings. Each Standard can have a different number of Service Offerings associated to it. What I need to be able to do is write a view that will return some common data and then list the service offerings on one line. For example: Standard Id | Description | SO #1 | SO #2 | SO #3 | ... | SO #21 | SO Count 1 | One | A | B | C | ... | G | 21 2 | Two | A | | | ... | | 1 3 | Three | B | D | E | ... | | 3 I have no idea how to write this. The number of SO columns is set to a specific number (21 in this case), so we cannot exceed past that. Any ideas on how to approach this? A place I started is below. It just returned multiple rows for each Service Offering, when they need to be on one row. SELECT * FROM SERVICE_OFFERINGS WHERE STANDARD_KEY IN (SELECT STANDARD_KEY FROM STANDARDS)

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  • Spring configuration in GWT Project?

    - by Firstthumb
    I am developing a GWT-Spring-Hibernate project and I want to use Spring Autowired annotation in GWT Service Servlet but my autowired annotated service is not injected. it is null. Is there a configuration detail that I missed? I add <context:annotation-config /> <context:component-scan base-package="com.org" /> to my ApplicationContext.xml and I have annotated my service as @Service("myService") @Autowired MyService myService; // This is null so WHY?

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  • Custom OData operation / customize EF model to hide join table in many-to-many relationship

    - by AC
    I've got a data model that has two tables with a join table for a many to many relationship & creating an OData service to expose the data for CRUD ops in a Silverlight app. What I'd like to do is abstract the join table from the service. I'm not sure if the best way to do this would be in the model (using EF in .NET3.5SP1) or if I should do it with a custom service operation. If I do it in the EF model (not sure how I'd do this), then the OOTB WCF Data Service stuff would make it easy to say [..]/Courses(1)/Modules ... otherwise I'd have to create a custom operation to do this. Is it possible to do this in the EF model and if so, how does that work?

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