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Conversation as User Assistance

- by ultan o'broin

Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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Securing an ASP.NET MVC 2 Application

- by rajbk

This post attempts to look at some of the methods that can be used to secure an ASP.NET MVC 2 Application called Northwind Traders Human Resources. The sample code for the project is attached at the bottom of this post. We are going to use a slightly modified Northwind database. The screen capture from SQL server management studio shows the change. I added a new column called Salary, inserted some random salaries for the employees and then turned off AllowNulls. The reporting relationship for Northwind Employees is shown below. The requirements for our application are as follows: Employees can see their LastName, FirstName, Title, Address and Salary Employees are allowed to edit only their Address information Employees can see the LastName, FirstName, Title, Address and Salary of their immediate reports Employees cannot see records of non immediate reports. Employees are allowed to edit only the Salary and Title information of their immediate reports. Employees are not allowed to edit the Address of an immediate report Employees should be authenticated into the system. Employees by default get the “Employee” role. If a user has direct reports, they will also get assigned a “Manager” role. We use a very basic empId/pwd scheme of EmployeeID (1-9) and password test$1. You should never do this in an actual application. The application should protect from Cross Site Request Forgery (CSRF). For example, Michael could trick Steven, who is already logged on to the HR website, to load a page which contains a malicious request. where without Steven’s knowledge, a form on the site posts information back to the Northwind HR website using Steven’s credentials. Michael could use this technique to give himself a raise :-) UI Notes The layout of our app looks like so: When Nancy (EmpID 1) signs on, she sees the default page with her details and is allowed to edit her address. If Nancy attempts to view the record of employee Andrew who has an employeeID of 2 (Employees/Edit/2), she will get a “Not Authorized” error page. When Andrew (EmpID 2) signs on, he can edit the address field of his record and change the title and salary of employees that directly report to him. Implementation Notes All controllers inherit from a BaseController. The BaseController currently only has error handling code. When a user signs on, we check to see if they are in a Manager role. We then create a FormsAuthenticationTicket, encrypt it (including the roles that the employee belongs to) and add it to a cookie. private void SetAuthenticationCookie(int employeeID, List<string> roles) { HttpCookiesSection cookieSection = (HttpCookiesSection) ConfigurationManager.GetSection("system.web/httpCookies"); AuthenticationSection authenticationSection = (AuthenticationSection) ConfigurationManager.GetSection("system.web/authentication"); FormsAuthenticationTicket authTicket = new FormsAuthenticationTicket( 1, employeeID.ToString(), DateTime.Now, DateTime.Now.AddMinutes(authenticationSection.Forms.Timeout.TotalMinutes), false, string.Join("|", roles.ToArray())); String encryptedTicket = FormsAuthentication.Encrypt(authTicket); HttpCookie authCookie = new HttpCookie(FormsAuthentication.FormsCookieName, encryptedTicket); if (cookieSection.RequireSSL || authenticationSection.Forms.RequireSSL) { authCookie.Secure = true; } HttpContext.Current.Response.Cookies.Add(authCookie); } We read this cookie back in Global.asax and set the Context.User to be a new GenericPrincipal with the roles we assigned earlier. protected void Application_AuthenticateRequest(Object sender, EventArgs e){ if (Context.User != null) { string cookieName = FormsAuthentication.FormsCookieName; HttpCookie authCookie = Context.Request.Cookies[cookieName]; if (authCookie == null) return; FormsAuthenticationTicket authTicket = FormsAuthentication.Decrypt(authCookie.Value); string[] roles = authTicket.UserData.Split(new char[] { '|' }); FormsIdentity fi = (FormsIdentity)(Context.User.Identity); Context.User = new System.Security.Principal.GenericPrincipal(fi, roles); }} We ensure that a user has permissions to view a record by creating a custom attribute AuthorizeToViewID that inherits from ActionFilterAttribute. public class AuthorizeToViewIDAttribute : ActionFilterAttribute{ IEmployeeRepository employeeRepository = new EmployeeRepository(); public override void OnActionExecuting(ActionExecutingContext filterContext) { if (filterContext.ActionParameters.ContainsKey("id") && filterContext.ActionParameters["id"] != null) { if (employeeRepository.IsAuthorizedToView((int)filterContext.ActionParameters["id"])) { return; } } throw new UnauthorizedAccessException("The record does not exist or you do not have permission to access it"); }} We add the AuthorizeToView attribute to any Action method that requires authorization. [HttpPost][Authorize(Order = 1)]//To prevent CSRF[ValidateAntiForgeryToken(Salt = Globals.EditSalt, Order = 2)]//See AuthorizeToViewIDAttribute class[AuthorizeToViewID(Order = 3)] [ActionName("Edit")]public ActionResult Update(int id){ var employeeToEdit = employeeRepository.GetEmployee(id); if (employeeToEdit != null) { //Employees can edit only their address //A manager can edit the title and salary of their subordinate string[] whiteList = (employeeToEdit.IsSubordinate) ? new string[] { "Title", "Salary" } : new string[] { "Address" }; if (TryUpdateModel(employeeToEdit, whiteList)) { employeeRepository.Save(employeeToEdit); return RedirectToAction("Details", new { id = id }); } else { ModelState.AddModelError("", "Please correct the following errors."); } } return View(employeeToEdit);} The Authorize attribute is added to ensure that only authorized users can execute that Action. We use the TryUpdateModel with a white list to ensure that (a) an employee is able to edit only their Address and (b) that a manager is able to edit only the Title and Salary of a subordinate. This works in conjunction with the AuthorizeToViewIDAttribute. The ValidateAntiForgeryToken attribute is added (with a salt) to avoid CSRF. The Order on the attributes specify the order in which the attributes are executed. The Edit View uses the AntiForgeryToken helper to render the hidden token: ......<% using (Html.BeginForm()) {%><%=Html.AntiForgeryToken(NorthwindHR.Models.Globals.EditSalt)%><%= Html.ValidationSummary(true, "Please correct the errors and try again.") %><div class="editor-label"> <%= Html.LabelFor(model => model.LastName) %></div><div class="editor-field">...... The application uses View specific models for ease of model binding. public class EmployeeViewModel{ public int EmployeeID; [Required] [DisplayName("Last Name")] public string LastName { get; set; } [Required] [DisplayName("First Name")] public string FirstName { get; set; } [Required] [DisplayName("Title")] public string Title { get; set; } [Required] [DisplayName("Address")] public string Address { get; set; } [Required] [DisplayName("Salary")] [Range(500, double.MaxValue)] public decimal Salary { get; set; } public bool IsSubordinate { get; set; }} To help with displaying readonly/editable fields, we use a helper method. //Simple extension method to display a TextboxFor or DisplayFor based on the isEditable variablepublic static MvcHtmlString TextBoxOrLabelFor<TModel, TProperty>(this HtmlHelper<TModel> htmlHelper, Expression<Func<TModel, TProperty>> expression, bool isEditable){ if (isEditable) { return htmlHelper.TextBoxFor(expression); } else { return htmlHelper.DisplayFor(expression); }} The helper method is used in the view like so: <%=Html.TextBoxOrLabelFor(model => model.Title, Model.IsSubordinate)%> As mentioned in this post, there is a much easier way to update properties on an object. Download Demo Project VS 2008, ASP.NET MVC 2 RTM Remember to change the connectionString to point to your Northwind DB NorthwindHR.zip Feedback and bugs are always welcome :-)

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Thursday Community Keynote: "By the Community, For the Community"

- by Janice J. Heiss

Sharat Chander, JavaOne Community Chairperson, began Thursday's Community Keynote. As part of the morning’s theme of "By the Community, For the Community," Chander noted that 60% of the material at the 2012 JavaOne conference was presented by Java Community members. "So next year, when the call for papers starts, put-in your submissions," he urged.From there, Gary Frost, Principal Member of Technical Staff, AMD, expanded upon Sunday's Strategy Keynote exploration of Project Sumatra, an OpenJDK project targeted at bringing Java to heterogeneous computing platforms (which combine the CPU and the parallel processor of the GPU into a single piece of silicon). Sumatra entails enhancing the JVM to make maximum use of these advanced platforms. Within this development space, AMD created the Aparapi API, which converts Java bytecode into OpenCL for execution on such GPU devices. The Aparapi API was open sourced in September 2011.Whether it was zooming-in on a Mandelbrot set, "the game of life," or a swarm of 10,000 Dukes in a space-bound gravitational dance, Frost's demos, using an Aparapi/OpenCL implementation, produced stunningly faster display results. He indicated that the Java 9 timeframe is where they see Project Sumatra coming to ultimate fruition, employing the Lamdas of Java 8.Returning to the theme of the keynote, Donald Smith, Director, Java Product Management, Oracle, explored a mind map graphic demonstrating the importance of Community in terms of fostering innovation. "It's the sharing and mixing of culture, the diversity, and the rapid prototyping," he said. Within this topic, Smith, brought up a panel of representatives from Cloudera, Eclipse, Eucalyptus, Perrone Robotics, and Twitter--ideal manifestations of community and innovation in the world of Java.Marten Mickos, CEO, Eucalyptus Systems, explored his company's open source cloud software platform, written in Java, and used by gaming companies, technology companies, media companies, and more. Chris Aniszczyk, Operations Engineering,Twitter, noted the importance of the JVM in terms of their multiple-language development environment. Mike Olson, CEO, Cloudera, described his company's Apache Hadoop-based software, support, and training. Mike Milinkovich, Executive Director, Eclipse Foundation, noted that they have about 270 tools projects at Eclipse, with 267 of them written in Java. Milinkovich added that Eclipse will even be going into space in 2013, as part of the control software on various experiments aboard the International Space Station. Lastly, Paul Perrone, CEO, Perrone Robotics, detailed his company's robotics and automation software platform built 100% on Java, including Java SE and Java ME--"on rat, to cat, to elephant-sized systems." Milinkovic noted that communities are by nature so good at innovation because of their very openness--"The more open you make your innovation process, the more ideas are challenged, and the more developers are focused on justifying their choices all the way through the process."From there, Georges Saab, VP Development Java SE OpenJDK, continued the topic of innovation and helping the Java Community to "Make the Future Java." Martijn Verburg, representing the London Java Community (winner of a Duke's Choice Award 2012 for their activity in OpenJDK and JCP), soon joined Saab onstage. Verburg detailed the LJC's "Adopt a JSR" program--"to get day-to-day developers more involved in the innovation that's happening around them." From its London launching pad, the innovative program has spread to Brazil, Morocco, Latvia, India, and more.Other active participants in the program joined Verburg onstage--Ben Evans, London Java Community; James Gough, Stackthread; Bruno Souza, SOUJava; Richard Warburton, jClarity; and Cecelia Borg, Oracle--OpenJDK Onboarding. Together, the group explored the goals and tasks inherent in the Adopt a JSR program--from organizing hack days (testing prototype implementations), to managing mailing lists and forums, to triaging issues, to evangelism—all with the goal of fostering greater community/developer involvement, but equally importantly, building better open standards. “Come join us, and make your ecosystem better!" urged Verburg.Paul Perrone returned to profile the latest in his company's robotics work around Java--including the AARDBOTS family of smaller robotic vehicles, running the Perrone MAX platform on top of the Java JVM. Perrone took his "Rumbles" four-wheeled robot out for a spin onstage--a roaming, ARM-based security-bot vehicle, complete with IR, ultrasonic, and "cliff" sensors (the latter, for the raised stage at JavaOne). As an ultimate window into the future of robotics, Perrone displayed a "head-set" controller--a sensor directed at the forehead to monitor brainwaves, for the someday-implementation of brain-to-robot control.Then, just when it seemed this might be the end of the day's futuristic offerings, a mystery voice from offstage pronounced "I've got some toys"--proving to be guest-visitor James Gosling, there to explore his cutting-edge work with Liquid Robotics. While most think of robots as something with wheels or arms or lasers, Gosling explained, the Liquid Robotics vehicle is an entirely new and innovative ocean-going 'bot. Looking like a floating surfboard, with an attached set of underwater wings, the autonomous devices roam the oceans using only the energy of ocean waves to propel them, and a single actuated rudder to steer. "We have to accomplish all guidance just by wiggling the rudder," Gosling said. The devices offer applications from self-installing weather buoy, to pollution monitoring station, to marine mammal monitoring device, to climate change data gathering, to even ocean life genomic sampling. The early versions of the vehicle used C code on very tiny industrial micro controllers, where they had to "count the bytes one at a time." But the latest generation vehicles, which just hit the water a week or so ago, employ an ARM processor running Linux and the ARM version of JDK 7. Gosling explained that vehicle communication from remote locations is achieved via the Iridium satellite network. But because of the costs of this communication path, the data must be sent in very small bursts--using SBD short burst data. "It costs $1/kb, so that rules everything in the software design,” said Gosling. “If you were trying to stream a Netflix video over this, it would cost a million dollars a movie. …We don't have a 'big data' problem," he quipped. There are currently about 150 Liquid Robotics vehicles out traversing the oceans. Gosling demonstrated real time satellite tracking of several vehicles currently at sea, noting that Java is actually particularly good at AI applications--due to the language having garbage collection, which facilitates complex data structures. To close-out his time onstage, Gosling of course participated in the ceremonial Java tee-shirt toss out to the audience…In parting, Chander passed the JavaOne Community Chairperson baton to Stephen Chin, Java Technology Evangelist, Oracle. Onstage in full motorcycle gear, Chin noted that he'll soon be touring Europe by motorcycle, meeting Java Community Members and streaming live via UStream--the ultimate manifestation of community and technology! He also reminded attendees of the upcoming JavaOne Latin America 2012, São Paulo, Brazil (December 4-6, 2012), and stated that the CFP (call for papers) at the conference has been extended for one more week. "Remember, December is summer in Brazil!" Chin said.

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2 Days of Share & Point

- by Mark Rackley

Groovy man… SharePoint Saturday Ozarks is back for 2010, bigger and better than before. Join us for a far out time and learn more about SharePoint in one day than you could in a year from the man… Yes! SharePoint Saturday Ozarks is back! SharePoint Saturday Ozarks is the largest SharePoint conference in Arkansas, Southern Missouri, and the very north east tip of Oklahoma. Last year we had a great turn out with 20 speakers, 5 MVPs, and attendees coming from Arkansas, Texas, Oklahoma, Missouri, Kansas, Nebraska, Indiana, Ohio, Alabama, Michigan, and Washington. Hey Man… what’s SharePoint Saturday anyway? Sounds like a conspiracy man… Not to worry, SharePoint Saturday is not an arm of the government bent on mind control or any attempt what-so-ever to bring you down man. SharePoint Saturday is grass roots effort started by Michael Lotter (http://www.sharepointsaturday.org/pages/about.aspx). It is a FREE one day event where the best SharePoint speakers gather to present their love, hatred, and frustrations of SharePoint to those lucky individuals who attend. Lessons are learned, contacts are made, prizes are won, food is eaten, assorted beverages are consumed until wee hours of the morning. SharePoint Saturday started with just a few sporadic one day events here and there. However, over the past year SharePoint Saturday has exploded and it’s hard to find a weekend where there is NOT a SharePoint Saturday event happing in some corner of the globe. There are even occasions where there are two SharePoint Saturdays on the same day! Many people are pleasantly surprised at the caliber of speakers at these SharePoint Saturday events. For the most part, these speakers are more eloquent, practiced, and practical than those speakers you find at the major multi-day conferences. These guys aren’t even paid to speak.. they do it out of love man… SharePoint Saturday Ozarks 2009 Alumni We had a star studded cast last year with many returning this year! Just check out the fun that they had… John Ferringer – Admin rockstar… I can still sense the awesomeness SharePoint poster children Mike Watson & Laura Rogers Lori Gowin spreading the SharePoint Love Eric Shupps is a little bit country and a little bit rock and roll Cathy Dew, Sean McDonough, and JD Wade relaxing between gigs Actually, you can see real photos from last year’s SharePoint Saturday ozarks here: picasaweb.google.com/mrackley/SharePointSaturdayOzarks# What’s new for SharePoint Saturday Ozarks 2010 SharePoint Saturday Ozarks 2010 will totally blow your mind man. We’re getting the band back to together with many returning speakers and few new faces. Joel Oleson will be speaking this year, maybe he’ll grace us with his song stylings. Sadly, once again, Andrew Connell will not be able to attend SharePoint Saturday Ozarks, however he did feel the need to show his support in his own way. Prizes this year currently include books, software, a Zune HD, and much more! Wait Man… You said 2 days? I thought it was a one day event? Correct you are my herbal smelling friend… SharePoint Saturday Ozarks 2010 will spread the love an additional day this year. The first day will be all about the SharePoint love, on day 2 we will be taking a leisurely float down the Buffalo National River for those interested in a truly unique experience (no banjos allowed please). Here are the details: WHAT 4 – 5 hour float down the Buffalo National River WHEN & WHERE Sunday June 13th. We will be leaving at 10am from the Parking Lot of: Gordon’s Motel & Canoe Rental Old Highway 7 Jasper, AR 72641 (870) 446-5252 Jasper is about 30 minutes south of Harrison, AR on Highway 7 South. You are responsible for bumming a ride to/from Gordon’s Motel, but they will be shuttling us to/from the river and providing canoes and a boxed lunch. WHAT ELSE? The float trip is dependent on the weather of course, we won’t be floating down the river in a thunderstorm, however I planned SPS Ozarks around a time of year ideal for floating. We aren’t talking class 5 rapids here, you don’t need any real skill, but you need to be okay with possibly tipping your canoe over once or twice. You can bring your own assorted beverages with you, but glass containers are not allowed on the river. I suggest a small cooler with extra snacks and drinks. Also bring clothing you can get wet in (these SharePoint people can get ornery). HOW DO I SIGN UP? When you register for SharePoint Saturday Ozarks, you will have the option to also sign up for the float trip. Seats are limited though! If you do not intend to go, please do not take someone else’s place. The cost for the float trip will be about $35 dollars per person (which you are responsible for unless we find a sponsor). The price includes shuttle to/from river, canoe, life jackets, paddles, and boxed lunch. Far out man… how do I register??? You can register for SharePoint Saturday Ozarks by going to http://spsozarks.eventbrite.com/ We are limited to 200 people for the conference and 50 people for the float trip, so register today before we are sold out. Lodging for SharePoint Saturday Ozarks will once again take place at the Hotel Seville: Annex Suites are available for $103.20 This is So Groovy.. How can I help? I’m glad you asked! We are still looking for a few sponsors and one or two more speakers. If you are interested please let me know! You can find out more information at http://www.sharepointsaturday.org/ozarks Hey… wait a minute…. what exactly IS SharePoint man??? Come to SharePoint Saturday Ozarks and find out!! See you guys there!

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Ops Center Solaris 11 IPS Repository Management: Using ISO Images

- by S Stelting

Please join us for a live WebEx presentation of this topic on Tuesday, November 20th at 9am MDT. Details for the call are provided below: https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209834017&UID=1512096072&PW=NYTVlZTYxMzdm&RT=MiMxMQ%3D%3D Meeting password: oracle123 Call-in toll-free number: 1-866-682-4770 International numbers: http://www.intercall.com/oracle/access_numbers.htm Conference Code: 762 9343 # Security Code: 7777 # With Enterprise Manager Ops Center 12c, you can provision, patch, monitor and manage Oracle Solaris 11 instances. To do this, Ops Center creates and maintains a Solaris 11 Image Packaging System (IPS) repository on the Enterprise Controller. During the Enterprise Controller configuration, you can load repository content directly from Oracle's Support Web site and subsequently synchronize the repository as new content becomes available. Of course, you can also use Solaris 11 ISO images to create and update your Ops Center repository. There are a few excellent reasons for doing this: You're running Ops Center in disconnected mode, and don't have Internet access on your Enterprise Controller You'd rather avoid the bandwidth associated with live synchronization of a Solaris 11 package repository This demo will show you how to use Solaris 11 ISO images to set up and update your Ops Center repository. Prerequisites This tip assumes that you've already installed the Enterprise Controller on a Solaris 11 OS instance and that you're ready for post-install configuration. In addition, there are specific Ops Center and OS version requirements depending on which version of Solaris 11 you plan to install.You can get full details about the requirements in the Release Notes for Ops Center 12c update 2. Additional information is available in the Ops Center update 2 Readme document. Part 1: Using a Solaris 11 ISO Image to Create an Ops Center Repository Step 1 – Download the Solaris 11 Repository Image The Oracle Web site provides a number of download links for official Solaris 11 images. Among those links is a two-part downloadable repository image, which provides repository content for Solaris 11 SPARC and X86 architectures. In this case, I used the Solaris 11 11/11 image. First, navigate to the Oracle Web site and accept the OTN License agreement: http://www.oracle.com/technetwork/server-storage/solaris11/downloads/index.html Next, download both parts of the Solaris 11 repository image. I recommend using the Solaris 11 11/11 image, and have provided the URLs here: http://download.oracle.com/otn/solaris/11/sol-11-1111-repo-full.iso-ahttp://download.oracle.com/otn/solaris/11/sol-11-1111-repo-full.iso-b Finally, use the cat command to generate an ISO image you can use to create your repository: # cat sol-11-1111-repo-full.iso-a sol-11-1111-repo-full.iso-b > sol-11-1111-repo-full.iso The process is very similar if you plan to set up a Solaris 11.1 release in Ops Center. In that case, navigate to the Solaris 11 download page, accept the license agreement and download both parts of the Solaris 11.1 repository image. Use the cat command to create a single ISO image for Solaris 11.1 Step 2 – Mount the Solaris 11 ISO Image in your Local Filesystem Once you have created the Solaris 11 ISO file, use the mount command to attach it to your local filesystem. After the image has been mounted, you can browse the repository from the ./repo subdirectory, and use the pkgrepo command to verify that Solaris 11 recognizes the content: Step 3 – Use the Image to Create your Ops Center Repository When you have confirmed the repository is available, you can use the image to create the Enterprise Controller repository. The operation will be slightly different depending on whether you configure Ops Center for Connected or Disconnected Mode operation.For connected mode operation, specify the mounted ./repo directory in step 4.1 of the configuration wizard, replacing the default Web-based URL. Since you're synchronizing from an OS repository image, you don't need to specify a key or certificate for the operation. For disconnected mode configuration, specify the Solaris 11 directory along with the path to the disconnected mode bundle downloaded by running the Ops Center harvester script: Ops Center will run a job to import package content from the mounted ISO image. A synchronization job can take several hours to run – in my case, the job ran for 3 hours, 22 minutes on a SunFire X4200 M2 server. During the job, Ops Center performs three important tasks: Synchronizes all content from the image and refreshes the repository Updates the IPS publisher information Creates OS Provisioning profiles and policies based on the content When the job is complete, you can unmount the ISO image from your Enterprise Controller. At that time, you can view the repository contents in your Ops Center Solaris 11 library. For the Solaris 11 11/11 release, you should see 8,668 packages and patches in the contents. You should also see default deployment plans for Solaris 11 provisioning. As part of the repository import, Ops Center generates plans and profiles for desktop, small and large servers for the SPARC and X86 architecture. Part 2: Using a Solaris 11 SRU to update an Ops Center Repository It's possible to use the same approach to upgrade your Ops Center repository to a Solaris 11 Support Repository Update, or SRU. Each SRU provides packages and updates to Solaris 11 - for example, SRU 8.5 provided the packaged for Oracle VM Server for SPARC 2.2 SRUs are available for download as ISO images from My Oracle Support, under document ID 1372094.1. The document provides download links for all SRUs which have been released by Oracle for Solaris 11. SRUs are cumulative, so later versions include the packages from earlier SRUs. After downloading an ISO image for an SRU, you can mount it to your local filesystem using a mount command similar to the one shown for Solaris 11 11/11. When the ISO image is mounted to the file system, you can perform the Add Content action from the Solaris 11 Library to synchronize packages and patches from the mounted image. I used the same mount point, so the repository URL was file://mnt/repo once again: After the synchronization of an SRU is complete, you can verify its content in the Solaris 11 library using the search function. The version pattern is 0.175.0.#, where the # is the same value as the SRU. In this example, I upgraded to SRU 1. The update job ran in just under 8 minutes, and a quick search shows that 22 software components were added to the repository: It's also possible to search for "Support Repository Update" to confirm the SRU was successfully added to the repository. Details on any of the update content are available by clicking the "View Details" button under the Packages/Patches entry.

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Who IS Brian Solis?

- by Michael Snow

Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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Building Great-Looking, Usable Apps: A two-day workshop applying Oracle’s best UX practices in ADF

- by mvaughan

By Misha Vaughan, Oracle Applications User ExperienceI have been with Oracle for more than 12 years. It is a company that has granted me extraordinary creative freedom to help deliver compelling experiences for customers.I am beyond proud to talk about one of the experiences we just took for a test drive. Recently, we delivered a first-of-its-kind, three-team collaboration, train-the-trainer event in Reading, U.K., on building great-looking, usable apps based on Oracle Fusion Applications -- using the ADF tool kit. A new kind of workshopKevin Li, Platform Product Director, asked the Oracle Applications User Experience VP, Jeremy Ashley, if the team had anything to help partners and customers build applications that looked like Fusion. He was receiving this request from European partners and customers.Some quick conversations ensued, and the idea for the workshop was born: We would conduct an experiment. We would work with feedback from the key Platform Technology Solutions (PTS) trainers under Andre Pavanello, Director, Platform Technology Solutions, in Europe, Middle East, and Africa. We would partner with the ADF team lead by Grant Ronald, Director of Product Management, title> and leverage the Applications UX expertise in Ashley’s team.The goal: Create a pilot workshop that in two days would explain to an ADF developer how to leverage the next-generation user experience best-practices developed for Fusion Apps. Why? Customers who need integrations with Oracle Fusion Applications, who are looking for custom applications that need to co-exist with Fusion, or who quite simply want a next-generation design for a custom app, need their solutions to reflect the next-generation research and design.Building an event for an ADF developerThe biggest hurdle was figuring out where to start. How far into user experience country do you take an ADF developer? How far into ADF do you need to go if you are a UX professional?After some time in the UX kitchen, the workshop recipe looked like this: Mix equal parts: Fusion user experience design principles and functional design patterns The art and science behind UX How to wireframe designs that you can build in Fusion How to translate those designs into an ADF application Ultan O’Broin, Director of Global User Experience, explaining the trouble ticket wireframe design exerciseLynn Munsinger, Senior Group Product Manager, explaining the follow-on trouble ticket ADF coding exercise For spice, add:• Debra Lilley, Fujitsu and ACE director, showcasing some of the latest ADF design work in the new face of Fusion Applications • Partner show-and-tell of example apps they have built with FMW and ADF that are dynamic, beautiful, and interactive.Debra Lilley, Oracle ACE Director and Fujitsu Fusion Champion on the new face of Fusion built with ADF and Fusion extensibility with composers as a window into “the possible”?The taste testThis first go-round of the workshop was aimed squarely at ADF developers and partners. We were privileged to have participation and feedback from:• Sten Vesterli, Scott/Tiger S. A., Denmark• John Sim, Fishbowl Solutions, UK• Josef Huber, Primus Delphi Group, Munich• Thaddaus Weindl, Primus Delphi, Group , Munich• Praveen Pillalamarri, EiS Technologies, Bangalore• Balaji Kamepalli, EiS Technologies, Bangalore• Plinio Arbizu, Services & Processes Solutions S. A., Mexico• Yannick Ongena, infoMENTUM, UK• Jakub Ciszek, infoMENTUM, UK• Mauro Flores, infoMENTUM, UK• Matteo Formica, infoMENTUM, UKRichard Bingham, Oracle, Mauro Flores and Matteo Formica, infoMENTUMWhy is this so exciting? Oracle has invested heavily in the research and development of the Oracle Fusion Applications user experience. This investment has been and continues to be applied across the product lines. Now, we finally get to teach customers and partners how to take advantage of this investment for custom solutions.This event was a pilot to test-drive the content, as well as a train-the-trainer event that our EMEA colleagues will be using with partners who want to build with Fusion Apps design patterns.What did attendees think?"I liked most the science stuff, like eye-tracking, design patterns and best-practice (color, contrast),” Josef Huber said. “It was a very good introduction to UI design, and most developers and project managers are very bad in that. So this course would be good for all developers and even project managers." Team Anonymous: John Sim, Fishbowl Solutions, Flavius Sana, Oracle, Josef Huber, infoMENTUM, Mireille Duroussaud, Oracle. Winners of the wireframing design exercise. Sten Vesterli, of Scott/Tiger, said he attended to learn techniques he could use in his own projects. He wants to ensure that his applications better meet the needs of his users, and he said sessions during the workshop on user interface design and wireframing were most useful to him. “Go to this event to learn the art and science of good user interfaces from people who really know how to do it,” he said.Sten Vesterli, Scott/Tiger, Angelo Santagata, Oracle Plinio Arbizu said the workshop fulfilled his goals, thanks to the recommendations given in how to design user interfaces to facilitate the adoption of applications among the final users. “The workshop combined these recommendations with an exercise that improved the technical comprehension, permitting the usage of JDeveloper to set forth our solutions,” he said. He added: “The first session that I really enjoyed was the five Fusion design principles. It was incredible to discover how these simple principles were included in an inherit manner in Fusion Applications, and I had been using many of them applying only ADF components. Another topic that I enjoyed a lot was the eight recommendations about the visual design of UIs. The issues that were raised in that lesson are unknown to the developers and of great value to achieve an attractive presentation layer to the end users. Participate in this workshop, and include these usability features in your projects and in this manner not only to facilitate and improve the user productivity, but also to distinguish you as a professional who takes advantage fully of the functionalities offered by Oracle technology. Praveen Pillalamarri came to the workshop to learn about the difficulties faced in UI and UX development, and how this can be resolved with the help of ADF. He also appreciated the opportunity to talk with other individuals who came to the workshop. Pillalmarri said, “The way we looked at things in terms of work and projects were sharpened. UI and UX design knowledge shared by you was quite interesting, especially the minute things which we ignored in the UI or UX design.” Plinio Arbizu, Services & Processes Solutions S. A., Richard Bingham, Oracle, Balaji Kamepalli, & Praveen Pillalamarri, EiS TechnologiesReady to spread the wordIn EMEA, Oracle customers and partners have access to three world-class trainers via Platform Technology Solutions: Mireille Duroussaud, Flavius Sana, and Angelo Santagata. Contact Andre Pavanello if you like to experience this workshop firsthand, or you have customers or partners who would benefit from the training.We are looking to bring the event to the U.S. in spring 2013. If you have interest in this kind of a workshop, leave a comment below. For those who want to follow the action, join the ADF Enterprise Methodology Group run by Oracle’s Chris Muir. Ask questions and continue with the conversation in this forum, or check blogs.oracle.com/usableapps for topics emerging from the workshop.

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Adding Volcanos and Options - Earthquake Locator, part 2

- by Bobby Diaz

Since volcanos are often associated with earthquakes, and vice versa, I decided to show recent volcanic activity on the Earthquake Locator map. I am pulling the data from a website created for a joint project between the Smithsonian's Global Volcanism Program and the US Geological Survey's Volcano Hazards Program, found here. They provide a Weekly Volcanic Activity Report as an RSS feed. I started implementing this new functionality by creating a new Volcano entity in the domain model and adding the following to the EarthquakeService class (I also factored out the common reading/parsing helper methods to a separate FeedReader class that can be used by multiple domain service classes): private static readonly string VolcanoFeedUrl = ConfigurationManager.AppSettings["VolcanoFeedUrl"]; /// <summary> /// Gets the volcano data for the previous week. /// </summary> /// <returns>A queryable collection of <see cref="Volcano"/> objects.</returns> public IQueryable<Volcano> GetVolcanos() { var feed = FeedReader.Load(VolcanoFeedUrl); var list = new List<Volcano>(); if ( feed != null ) { foreach ( var item in feed.Items ) { var quake = CreateVolcano(item); if ( quake != null ) { list.Add(quake); } } } return list.AsQueryable(); } /// <summary> /// Creates a <see cref="Volcano"/> object for each item in the RSS feed. /// </summary> /// <param name="item">The RSS item.</param> /// <returns></returns> private Volcano CreateVolcano(SyndicationItem item) { Volcano volcano = null; string title = item.Title.Text; string desc = item.Summary.Text; double? latitude = null; double? longitude = null; FeedReader.GetGeoRssPoint(item, out latitude, out longitude); if ( !String.IsNullOrEmpty(title) ) { title = title.Substring(0, title.IndexOf('-')); } if ( !String.IsNullOrEmpty(desc) ) { desc = String.Join("\n\n", desc .Replace("<p>", "") .Split( new string[] { "</p>" }, StringSplitOptions.RemoveEmptyEntries) .Select(s => s.Trim()) .ToArray()) .Trim(); } if ( latitude != null && longitude != null ) { volcano = new Volcano() { Id = item.Id, Title = title, Description = desc, Url = item.Links.Select(l => l.Uri.OriginalString).FirstOrDefault(), Latitude = latitude.GetValueOrDefault(), Longitude = longitude.GetValueOrDefault() }; } return volcano; } I then added the corresponding LoadVolcanos() method and Volcanos collection to the EarthquakeViewModel class in much the same way I did with the Earthquakes in my previous article in this series. Now that I am starting to add more information to the map, I wanted to give the user some options as to what is displayed and allowing them to choose what gets turned off. I have updated the MainPage.xaml to look like this: <UserControl x:Class="EarthquakeLocator.MainPage" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:d="http://schemas.microsoft.com/expression/blend/2008" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:basic="clr-namespace:System.Windows.Controls;assembly=System.Windows.Controls" xmlns:bing="clr-namespace:Microsoft.Maps.MapControl;assembly=Microsoft.Maps.MapControl" xmlns:vm="clr-namespace:EarthquakeLocator.ViewModel" mc:Ignorable="d" d:DesignWidth="640" d:DesignHeight="480" > <UserControl.Resources> <DataTemplate x:Key="EarthquakeTemplate"> <Ellipse Fill="Red" Stroke="Black" StrokeThickness="1" Width="{Binding Size}" Height="{Binding Size}" bing:MapLayer.Position="{Binding Location}" bing:MapLayer.PositionOrigin="Center"> <ToolTipService.ToolTip> <StackPanel> <TextBlock Text="{Binding Title}" FontSize="14" FontWeight="Bold" /> <TextBlock Text="{Binding UtcTime}" /> <TextBlock Text="{Binding LocalTime}" /> <TextBlock Text="{Binding DepthDesc}" /> </StackPanel> </ToolTipService.ToolTip> </Ellipse> </DataTemplate> <DataTemplate x:Key="VolcanoTemplate"> <Polygon Fill="Gold" Stroke="Black" StrokeThickness="1" Points="0,10 5,0 10,10" bing:MapLayer.Position="{Binding Location}" bing:MapLayer.PositionOrigin="Center" MouseLeftButtonUp="Volcano_MouseLeftButtonUp"> <ToolTipService.ToolTip> <StackPanel> <TextBlock Text="{Binding Title}" FontSize="14" FontWeight="Bold" /> <TextBlock Text="Click icon for more information..." /> </StackPanel> </ToolTipService.ToolTip> </Polygon> </DataTemplate> </UserControl.Resources> <UserControl.DataContext> <vm:EarthquakeViewModel AutoLoadData="True" /> </UserControl.DataContext> <Grid x:Name="LayoutRoot"> <bing:Map x:Name="map" CredentialsProvider="--Your-Bing-Maps-Key--" Center="{Binding MapCenter, Mode=TwoWay}" ZoomLevel="{Binding ZoomLevel, Mode=TwoWay}"> <bing:MapItemsControl ItemsSource="{Binding Earthquakes}" ItemTemplate="{StaticResource EarthquakeTemplate}" /> <bing:MapItemsControl ItemsSource="{Binding Volcanos}" ItemTemplate="{StaticResource VolcanoTemplate}" /> </bing:Map> <basic:TabControl x:Name="tabs" VerticalAlignment="Bottom" MaxHeight="25" Opacity="0.7"> <basic:TabItem Margin="90,0,-90,0" MouseLeftButtonUp="TabItem_MouseLeftButtonUp"> <basic:TabItem.Header> <TextBlock x:Name="txtHeader" Text="Options" FontSize="13" FontWeight="Bold" /> </basic:TabItem.Header> <StackPanel Orientation="Horizontal"> <TextBlock Text="Earthquakes:" FontWeight="Bold" Margin="3" /> <StackPanel Margin="3"> <CheckBox Content=" < 4.0" IsChecked="{Binding ShowLt4, Mode=TwoWay}" /> <CheckBox Content="4.0 - 4.9" IsChecked="{Binding Show4s, Mode=TwoWay}" /> <CheckBox Content="5.0 - 5.9" IsChecked="{Binding Show5s, Mode=TwoWay}" /> </StackPanel> <StackPanel Margin="10,3,3,3"> <CheckBox Content="6.0 - 6.9" IsChecked="{Binding Show6s, Mode=TwoWay}" /> <CheckBox Content="7.0 - 7.9" IsChecked="{Binding Show7s, Mode=TwoWay}" /> <CheckBox Content="8.0 +" IsChecked="{Binding ShowGe8, Mode=TwoWay}" /> </StackPanel> <TextBlock Text="Other:" FontWeight="Bold" Margin="50,3,3,3" /> <StackPanel Margin="3"> <CheckBox Content="Volcanos" IsChecked="{Binding ShowVolcanos, Mode=TwoWay}" /> </StackPanel> </StackPanel> </basic:TabItem> </basic:TabControl> </Grid> </UserControl> Notice that I added a VolcanoTemplate that uses a triangle-shaped Polygon to represent the Volcano locations, and I also added a second <bing:MapItemsControl /> tag to the map to bind to the Volcanos collection. The TabControl found below the map houses the options panel that will present the user with several checkboxes so they can filter the different points based on type and other properties (i.e. Magnitude). Initially, the TabItem is collapsed to reduce it's footprint, but the screen shot below shows the options panel expanded to reveal the available settings: I have updated the Source Code and Live Demo to include these new features. Happy Mapping!

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The hidden cost of interrupting knowledge workers

- by Piet

The November issue of pragpub has an interesting article on interruptions. The article is written by Brian Tarbox, who also mentions the article on his blog. I like the subtitle: ‘Simple Strategies for Avoiding Dumping Your Mental Stack’. Brian talks about the effective cost of interrupting a ‘knowledge worker’, often with trivial questions or distractions. In the eyes of the interruptor, the interruption only costs the time the interrupted had to listen to the question and give an answer. However, depending on what the interrupted was doing at the time, getting fully immersed in their task again might take up to 15-20 minutes. Enough interruptions might even cause a knowledge worker to mentally call it a day. According to this article interruptions can consume about 28% of a knowledge worker’s time, translating in a $588 billion loss for US companies each year. Looking for a new developer to join your team? Ever thought about optimizing your team’s environment and the way they work instead? Making non knowledge workers aware You can’t. Well, I haven’t succeeded yet. And believe me: I’ve tried. When you’ve got a simple way to really increase your productivity (’give me 2 hours of uninterrupted time a day’) it wouldn’t be right not to tell your boss or team-leader about it. The problem is: only productive knowledge workers seem to understand this. People who don’t fall into this category just seem to think you’re joking, being arrogant or anti-social when you tell them the interruptions can really have an impact on your productivity. Also, knowledge workers often work in a very concentrated mental state which is described here as: It is the same mindfulness as ecstatic lovemaking, the merging of two into a fluidly harmonious one. The hallmark of flow is a feeling of spontaneous joy, even rapture, while performing a task. Yes, coding can be addictive and if you’re interrupting a programmer at the wrong moment, you’re effectively bringing down a junkie from his high in just a few seconds. This can result in seemingly arrogant, almost aggressive reactions. How to make people aware of the production-cost they’re inflicting: I’ve been often pondering that question myself. The article suggests that solutions based on that question never seem to work. To be honest: I’ve never even been able to find a half decent solution for this question. People who are not in this situations just don’t understand the issue, no matter how you try to explain it. Fun (?) thing I’ve noticed: Programmers or IT people in general who don’t get this are often the kind of people who just don’t get anything done. Interrupt handling (interruption management?) IRL Have non-urgent questions handled in a non-interruptive way It helps a bit to educate people into using non-interruptive ways to ask questions: “duh, I have no idea, but I’m a bit busy here now could you put it in an email so I don’t forget?”. Eventually, a considerable amount of people will skip interrupting you and just send an email right away. Some stubborn-headed people however will continue to just interrupt you, saying “you’re 10 meters from my desk, why can’t we just talk?”. Just remember to disable your email notifications, it can be hard to resist opening your email client when you know a new email just arrived. Use Do Not Disturb signals When working in a group of programmers, often the unofficial sign you can only be interrupted for something important is to put on headphones. And when the environment is quiet enough, often people aren’t even listening to music. Otherwise music can help to block the indirect distractions (someone else talking on the phone or tapping their feet). You might get a “they’re all just surfing and listening to music”-reaction from outsiders though. Peopleware talks about a team where the no-interruption sign was placing a shawl on the desk. If I remember correctly, I am unable to locate my copy of this really excellent must-read book. If you have all standardized on the same IM tool, maybe that tool has a ‘do not disturb’ setting. Also some phone-systems have a ‘DND’ (do not disturb) setting. Hide Brian offers a number of good suggestions, some obvious like: hide away somewhere they can’t find you. Not sure how long it’ll be till someone thinks you’re just taking a nap somewhere though. Also, this often isn’t possible or your boss might not understand this. And if you really get caught taking a nap, make sure to explain that your were powernapping. Counter-act interruptions Another suggestion he offers is when you’re being interrupted to just hold up your hand, blocking the interruption, and at least giving you time to finish your sentence or your block/line of code. The last suggestion works more as a way to make it obvious to the interruptor that they really are interrupting your work and to offload some of the cost on the interruptor. In practice, this can also helps you cool down a bit so you don’t start saying nasty things to the interruptor. Unfortunately I’ve sometimes been confronted with people who just ignore this signal and keep talking, as if they’re sure that whatever they’ve got to say is really worth listening to and without a doubt more important than anything you might be doing. This behaviour usually leaves me speechless (not good when someone just asked a question). I’ve noticed that these people are usually also the first to complain when being interrupted themselves. They’re generally not very liked as colleagues, so try not to imitate their behaviour. TDD as a way to minimize recovery time I don’t like Test Driven Development. Mainly for only one reason: It interrupts flow. At least, that’s what it does for me, but maybe I’m just not grown used to TDD yet. BUT a positive effect TDD has on me when I have to work in an interruptive environment and can’t really get into the ‘flow’ (also supposedly called ‘the zone’ by software developers, although I’ve never heard it 1st hand), TDD helps me to concentrate on the tasks at hand and helps me to get back at work after an interruption. I feel when using TDD, I can get by without the need for being totally ‘in’ the project and I can be reasonably productive without obtaining ‘flow’. Do you have a suggestion on how to make people aware of the concept of ‘flow’ and the cost of interruptions? (without looking like an arrogant ass or a weirdo)

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Community Conversation

- by ultan o'broin

Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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Red Gate Coder interviews: Robin Hellen

- by Michael Williamson

Robin Hellen is a test engineer here at Red Gate, and is also the latest coder I’ve interviewed. We chatted about debugging code, the roles of software engineers and testers, and why Vala is currently his favourite programming language. How did you get started with programming?It started when I was about six. My dad’s a professional programmer, and he gave me and my sister one of his old computers and taught us a bit about programming. It was an old Amiga 500 with a variant of BASIC. I don’t think I ever successfully completed anything! It was just faffing around. I didn’t really get anywhere with it.But then presumably you did get somewhere with it at some point.At some point. The PC emerged as the dominant platform, and I learnt a bit of Visual Basic. I didn’t really do much, just a couple of quick hacky things. A bit of demo animation. Took me a long time to get anywhere with programming, really.When did you feel like you did start to get somewhere?I think it was when I started doing things for someone else, which was my sister’s final year of university project. She called up my dad two days before she was due to submit, saying “We need something to display a graph!”. Dad says, “I’m too busy, go talk to your brother”. So I hacked up this ugly piece of code, sent it off and they won a prize for that project. Apparently, the graph, the bit that I wrote, was the reason they won a prize! That was when I first felt that I’d actually done something that was worthwhile. That was my first real bit of code, and the ugliest code I’ve ever written. It’s basically an array of pre-drawn line elements that I shifted round the screen to draw a very spikey graph.When did you decide that programming might actually be something that you wanted to do as a career?It’s not really a decision I took, I always wanted to do something with computers. And I had to take a gap year for uni, so I was looking for twelve month internships. I applied to Red Gate, and they gave me a job as a tester. And that’s where I really started having to write code well. To a better standard that I had been up to that point.How did you find coming to Red Gate and working with other coders?I thought it was really nice. I learnt so much just from other people around. I think one of the things that’s really great is that people are just willing to help you learn. Instead of “Don’t you know that, you’re so stupid”, it’s “You can just do it this way”.If you could go back to the very start of that internship, is there something that you would tell yourself?Write shorter code. I have a tendency to write massive, many-thousand line files that I break out of right at the end. And then half-way through a project I’m doing something, I think “Where did I write that bit that does that thing?”, and it’s almost impossible to find. I wrote some horrendous code when I started. Just that principle, just keep things short. Even if looks a bit crazy to be jumping around all over the place all of the time, it’s actually a lot more understandable.And how do you hold yourself to that?Generally, if a function’s going off my screen, it’s probably too long. That’s what I tell myself, and within the team here we have code reviews, so the guys I’m with at the moment are pretty good at pulling me up on, “Doesn’t that look like it’s getting a bit long?”. It’s more just the subjective standard of readability than anything.So you’re an advocate of code review?Yes, definitely. Both to spot errors that you might have made, and to improve your knowledge. The person you’re reviewing will say “Oh, you could have done it that way”. That’s how we learn, by talking to others, and also just sharing knowledge of how your project works around the team, or even outside the team. Definitely a very firm advocate of code reviews.Do you think there’s more we could do with them?I don’t know. We’re struggling with how to add them as part of the process without it becoming too cumbersome. We’ve experimented with a few different ways, and we’ve not found anything that just works.To get more into the nitty gritty: how do you like to debug code?The first thing is to do it in my head. I’ll actually think what piece of code is likely to have caused that error, and take a quick look at it, just to see if there’s anything glaringly obvious there. The next thing I’ll probably do is throw in print statements, or throw some exceptions from various points, just to check: is it going through the code path I expect it to? A last resort is to actually debug code using a debugger.Why is the debugger the last resort?Probably because of the environments I learnt programming in. VB and early BASIC didn’t have much of a debugger, the only way to find out what your program was doing was to add print statements. Also, because a lot of the stuff I tend to work with is non-interactive, if it’s something that takes a long time to run, I can throw in the print statements, set a run off, go and do something else, and look at it again later, rather than trying to remember what happened at that point when I was debugging through it. So it also gives me the record of what happens. I hate just sitting there pressing F5, F5, continually. If you’re having to find out what your code is doing at each line, you’ve probably got a very wrong mental model of what your code’s doing, and you can find that out just as easily by inspecting a couple of values through the print statements.If I were on some codebase that you were also working on, what should I do to make it as easy as possible to understand?I’d say short and well-named methods. The one thing I like to do when I’m looking at code is to find out where a value comes from, and the more layers of indirection there are, particularly DI [dependency injection] frameworks, the harder it is to find out where something’s come from. I really hate that. I want to know if the value come from the user here or is a constant here, and if I can’t find that out, that makes code very hard to understand for me.As a tester, where do you think the split should lie between software engineers and testers?I think the split is less on areas of the code you write and more what you’re designing and creating. The developers put a structure on the code, while my major role is to say which tests we should have, whether we should test that, or it’s not worth testing that because it’s a tiny function in code that nobody’s ever actually going to see. So it’s not a split in the code, it’s a split in what you’re thinking about. Saying what code we should write, but alternatively what code we should take out.In your experience, do the software engineers tend to do much testing themselves?They tend to control the lowest layer of tests. And, depending on how the balance of people is in the team, they might write some of the higher levels of test. Or that might go to the testers. I’m the only tester on my team with three other developers, so they’ll be writing quite a lot of the actual test code, with input from me as to whether we should test that functionality, whereas on other teams, where it’s been more equal numbers, the testers have written pretty much all of the high level tests, just because that’s the best use of resource.If you could shuffle resources around however you liked, do you think that the developers should be writing those high-level tests?I think they should be writing them occasionally. It helps when they have an understanding of how testing code works and possibly what assumptions we’ve made in tests, and they can say “actually, it doesn’t work like that under the hood so you’ve missed this whole area”. It’s one of those agile things that everyone on the team should be at least comfortable doing the various jobs. So if the developers can write test code then I think that’s a very good thing.So you think testers should be able to write production code?Yes, although given most testers skills at coding, I wouldn’t advise it too much! I have written a few things, and I did make a few changes that have actually gone into our production code base. They’re not necessarily running every time but they are there. I think having that mix of skill sets is really useful. In some ways we’re using our own product to test itself, so being able to make those changes where it’s not working saves me a round-trip through the developers. It can be really annoying if the developers have no time to make a change, and I can’t touch the code.If the software engineers are consistently writing tests at all levels, what role do you think the role of a tester is?I think on a team like that, those distinctions aren’t quite so useful. There’ll be two cases. There’s either the case where the developers think they’ve written good tests, but you still need someone with a test engineer mind-set to go through the tests and validate that it’s a useful set, or the correct set for that code. Or they won’t actually be pure developers, they’ll have that mix of test ability in there.I think having slightly more distinct roles is useful. When it starts to blur, then you lose that view of the tests as a whole. The tester job is not to create tests, it’s to validate the quality of the product, and you don’t do that just by writing tests. There’s more things you’ve got to keep in your mind. And I think when you blur the roles, you start to lose that end of the tester.So because you’re working on those features, you lose that holistic view of the whole system?Yeah, and anyone who’s worked on the feature shouldn’t be testing it. You always need to have it tested it by someone who didn’t write it. Otherwise you’re a bit too close and you assume “yes, people will only use it that way”, but the tester will come along and go “how do people use this? How would our most idiotic user use this?”. I might not test that because it might be completely irrelevant. But it’s coming in and trying to have a different set of assumptions.Are you a believer that it should all be automated if possible?Not entirely. So an automated test is always better than a manual test for the long-term, but there’s still nothing that beats a human sitting in front of the application and thinking “What could I do at this point?”. The automated test is very good but they follow that strict path, and they never check anything off the path. The human tester will look at things that they weren’t expecting, whereas the automated test can only ever go “Is that value correct?” in many respects, and it won’t notice that on the other side of the screen you’re showing something completely wrong. And that value might have been checked independently, but you always find a few odd interactions when you’re going through something manually, and you always need to go through something manually to start with anyway, otherwise you won’t know where the important bits to write your automation are.When you’re doing that manual testing, do you think it’s important to do that across the entire product, or just the bits that you’ve touched recently?I think it’s important to do it mostly on the bits you’ve touched, but you can’t ignore the rest of the product. Unless you’re dealing with a very, very self-contained bit, you’re almost always encounter other bits of the product along the way. Most testers I know, even if they are looking at just one path, they’ll keep open and move around a bit anyway, just because they want to find something that’s broken. If we find that your path is right, we’ll go out and hunt something else.How do you think this fits into the idea of continuously deploying, so long as the tests pass?With deploying a website it’s a bit different because you can always pull it back. If you’re deploying an application to customers, when you’ve released it, it’s out there, you can’t pull it back. Someone’s going to keep it, no matter how hard you try there will be a few installations that stay around. So I’d always have at least a human element on that path. With websites, you could probably automate straight out, or at least straight out to an internal environment or a single server in a cloud of fifty that will serve some people. But I don’t think you should release to everyone just on automated tests passing.You’ve already mentioned using BASIC and C# — are there any other languages that you’ve used?I’ve used a few. That’s something that has changed more recently, I’ve become familiar with more languages. Before I started at Red Gate I learnt a bit of C. Then last year, I taught myself Python which I actually really enjoyed using. I’ve also come across another language called Vala, which is sort of a C#-like language. It’s basically a pre-processor for C, but it has very nice syntax. I think that’s currently my favourite language.Any particular reason for trying Vala?I have a completely Linux environment at home, and I’ve been looking for a nice language, and C# just doesn’t cut it because I won’t touch Mono. So, I was looking for something like C# but that was useable in an open source environment, and Vala’s what I found. C#’s got a few features that Vala doesn’t, and Vala’s got a few features where I think “It would be awesome if C# had that”.What are some of the features that it’s missing?Extension methods. And I think that’s the only one that really bugs me. I like to use them when I’m writing C# because it makes some things really easy, especially with libraries that you can’t touch the internals of. It doesn’t have method overloading, which is sometimes annoying.Where it does win over C#?Everything is non-nullable by default, you never have to check that something’s unexpectedly null.Also, Vala has code contracts. This is starting to come in C# 4, but the way it works in Vala is that you specify requirements in short phrases as part of your function signature and they stick to the signature, so that when you inherit it, it has exactly the same code contract as the base one, or when you inherit from an interface, you have to match the signature exactly. Just using those makes you think a bit more about how you’re writing your method, it’s not an afterthought when you’ve got contracts from base classes given to you, you can’t change it. Which I think is a lot nicer than the way C# handles it. When are those actually checked?They’re checked both at compile and run-time. The compile-time checking isn’t very strong yet, it’s quite a new feature in the compiler, and because it compiles down to C, you can write C code and interface with your methods, so you can bypass that compile-time check anyway. So there’s an extra runtime check, and if you violate one of the contracts at runtime, it’s game over for your program, there’s no exception to catch, it’s just goodbye!One thing I dislike about C# is the exceptions. You write a bit of code and fifty exceptions could come from any point in your ten lines, and you can’t mentally model how those exceptions are going to come out, and you can’t even predict them based on the functions you’re calling, because if you’ve accidentally got a derived class there instead of a base class, that can throw a completely different set of exceptions. So I’ve got no way of mentally modelling those, whereas in Vala they’re checked like Java, so you know only these exceptions can come out. You know in advance the error conditions.I think Raymond Chen on Old New Thing says “the only thing you know when you throw an exception is that you’re in an invalid state somewhere in your program, so just kill it and be done with it!”You said you’ve also learnt bits of Python. How did you find that compared to Vala and C#?Very different because of the dynamic typing. I’ve been writing a website for my own use. I’m quite into photography, so I take photos off my camera, post-process them, dump them in a file, and I get a webpage with all my thumbnails. So sort of like Picassa, but written by myself because I wanted something to learn Python with. There are some things that are really nice, I just found it really difficult to cope with the fact that I’m not quite sure what this object type that I’m passed is, I might not ever be sure, so it can randomly blow up on me. But once I train myself to ignore that and just say “well, I’m fairly sure it’s going to be something that looks like this, so I’ll use it like this”, then it’s quite nice.Any particular features that you’ve appreciated?I don’t like any particular feature, it’s just very straightforward to work with. It’s very quick to write something in, particularly as you don’t have to worry that you’ve changed something that affects a different part of the program. If you have, then that part blows up, but I can get this part working right now.If you were doing a big project, would you be willing to do it in Python rather than C# or Vala?I think I might be willing to try something bigger or long term with Python. We’re currently doing an ASP.NET MVC project on C#, and I don’t like the amount of reflection. There’s a lot of magic that pulls values out, and it’s all done under the scenes. It’s almost managed to put a dynamic type system on top of C#, which in many ways destroys the language to me, whereas if you’re already in a dynamic language, having things done dynamically is much more natural. In many ways, you get the worst of both worlds. I think for web projects, I would go with Python again, whereas for anything desktop, command-line or GUI-based, I’d probably go for C# or Vala, depending on what environment I’m in.It’s the fact that you can gain from the strong typing in ways that you can’t so much on the web app. Or, in a web app, you have to use dynamic typing at some point, or you have to write a hell of a lot of boilerplate, and I’d rather use the dynamic typing than write the boilerplate.What do you think separates great programmers from everyone else?Probably design choices. Choosing to write it a piece of code one way or another. For any given program you ask me to write, I could probably do it five thousand ways. A programmer who is capable will see four or five of them, and choose one of the better ones. The excellent programmer will see the largest proportion and manage to pick the best one very quickly without having to think too much about it. I think that’s probably what separates, is the speed at which they can see what’s the best path to write the program in. More Red Gater Coder interviews

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PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

- by Mark Rosenberg

With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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Windows Azure VMs - New "Stopped" VM Options Provide Cost-effective Flexibility for On-Demand Workloads

- by KeithMayer

Originally posted on: http://geekswithblogs.net/KeithMayer/archive/2013/06/22/windows-azure-vms---new-stopped-vm-options-provide-cost-effective.aspxDidn’t make it to TechEd this year? Don’t worry! This month, we’ll be releasing a new article series that highlights the Best of TechEd announcements and technical information for IT Pros. Today’s article focuses on a new, much-heralded enhancement to Windows Azure Infrastructure Services to make it more cost-effective for spinning VMs up and down on-demand on the Windows Azure cloud platform. NEW! VMs that are shutdown from the Windows Azure Management Portal will no longer continue to accumulate compute charges while stopped! Previous to this enhancement being available, the Azure platform maintained fabric resource reservations for VMs, even in a shutdown state, to ensure consistent resource availability when starting those VMs in the future. And, this meant that VMs had to be exported and completely deprovisioned when not in use to avoid compute charges. In this article, I'll provide more details on the scenarios that this enhancement best fits, and I'll also review the new options and considerations that we now have for performing safe shutdowns of Windows Azure VMs. Which scenarios does the new enhancement best fit? Being able to easily shutdown VMs from the Windows Azure Management Portal without continued compute charges is a great enhancement for certain cloud use cases, such as: On-demand dev/test/lab environments - Freely start and stop lab VMs so that they are only accumulating compute charges when being actively used. "Bursting" load-balanced web applications - Provision a number of load-balanced VMs, but keep the minimum number of VMs running to support "normal" loads. Easily start-up the remaining VMs only when needed to support peak loads. Disaster Recovery - Start-up "cold" VMs when needed to recover from disaster scenarios. BUT ... there is a consideration to keep in mind when using the Windows Azure Management Portal to shutdown VMs: although performing a VM shutdown via the Windows Azure Management Portal causes that VM to no longer accumulate compute charges, it also deallocates the VM from fabric resources to which it was previously assigned. These fabric resources include compute resources such as virtual CPU cores and memory, as well as network resources, such as IP addresses. This means that when the VM is later started after being shutdown from the portal, the VM could be assigned a different IP address or placed on a different compute node within the fabric. In some cases, you may want to shutdown VMs using the old approach, where fabric resource assignments are maintained while the VM is in a shutdown state. Specifically, you may wish to do this when temporarily shutting down or restarting a "7x24" VM as part of a maintenance activity. Good news - you can still revert back to the old VM shutdown behavior when necessary by using the alternate VM shutdown approaches listed below. Let's walk through each approach for performing a VM Shutdown action on Windows Azure so that we can understand the benefits and considerations of each... How many ways can I shutdown a VM? In Windows Azure Infrastructure Services, there's three general ways that can be used to safely shutdown VMs: Shutdown VM via Windows Azure Management Portal Shutdown Guest Operating System inside the VM Stop VM via Windows PowerShell using Windows Azure PowerShell Module Although each of these options performs a safe shutdown of the guest operation system and the VM itself, each option handles the VM shutdown end state differently. Shutdown VM via Windows Azure Management Portal When clicking the Shutdown button at the bottom of the Virtual Machines page in the Windows Azure Management Portal, the VM is safely shutdown and "deallocated" from fabric resources. Shutdown button on Virtual Machines page in Windows Azure Management Portal When the shutdown process completes, the VM will be shown on the Virtual Machines page with a "Stopped ( Deallocated )" status as shown in the figure below. Virtual Machine in a "Stopped (Deallocated)" Status "Deallocated" means that the VM configuration is no longer being actively associated with fabric resources, such as virtual CPUs, memory and networks. In this state, the VM will not continue to allocate compute charges, but since fabric resources are deallocated, the VM could receive a different internal IP address ( called "Dynamic IPs" or "DIPs" in Windows Azure ) the next time it is started. TIP: If you are leveraging this shutdown option and consistency of DIPs is important to applications running inside your VMs, you should consider using virtual networks with your VMs. Virtual networks permit you to assign a specific IP Address Space for use with VMs that are assigned to that virtual network. As long as you start VMs in the same order in which they were originally provisioned, each VM should be reassigned the same DIP that it was previously using. What about consistency of External IP Addresses? Great question! External IP addresses ( called "Virtual IPs" or "VIPs" in Windows Azure ) are associated with the cloud service in which one or more Windows Azure VMs are running. As long as at least 1 VM inside a cloud service remains in a "Running" state, the VIP assigned to a cloud service will be preserved. If all VMs inside a cloud service are in a "Stopped ( Deallocated )" status, then the cloud service may receive a different VIP when VMs are next restarted. TIP: If consistency of VIPs is important for the cloud services in which you are running VMs, consider keeping one VM inside each cloud service in the alternate VM shutdown state listed below to preserve the VIP associated with the cloud service. Shutdown Guest Operating System inside the VM When performing a Guest OS shutdown or restart ( ie., a shutdown or restart operation initiated from the Guest OS running inside the VM ), the VM configuration will not be deallocated from fabric resources. In the figure below, the VM has been shutdown from within the Guest OS and is shown with a "Stopped" VM status rather than the "Stopped ( Deallocated )" VM status that was shown in the previous figure. Note that it may require a few minutes for the Windows Azure Management Portal to reflect that the VM is in a "Stopped" state in this scenario, because we are performing an OS shutdown inside the VM rather than through an Azure management endpoint. Virtual Machine in a "Stopped" Status VMs shown in a "Stopped" status will continue to accumulate compute charges, because fabric resources are still being reserved for these VMs. However, this also means that DIPs and VIPs are preserved for VMs in this state, so you don't have to worry about VMs and cloud services getting different IP addresses when they are started in the future. Stop VM via Windows PowerShell In the latest version of the Windows Azure PowerShell Module, a new -StayProvisioned parameter has been added to the Stop-AzureVM cmdlet. This new parameter provides the flexibility to choose the VM configuration end result when stopping VMs using PowerShell: When running the Stop-AzureVM cmdlet without the -StayProvisioned parameter specified, the VM will be safely stopped and deallocated; that is, the VM will be left in a "Stopped ( Deallocated )" status just like the end result when a VM Shutdown operation is performed via the Windows Azure Management Portal. When running the Stop-AzureVM cmdlet with the -StayProvisioned parameter specified, the VM will be safely stopped but fabric resource reservations will be preserved; that is the VM will be left in a "Stopped" status just like the end result when performing a Guest OS shutdown operation. So, with PowerShell, you can choose how Windows Azure should handle VM configuration and fabric resource reservations when stopping VMs on a case-by-case basis. TIP: It's important to note that the -StayProvisioned parameter is only available in the latest version of the Windows Azure PowerShell Module. So, if you've previously downloaded this module, be sure to download and install the latest version to get this new functionality. Want to Learn More about Windows Azure Infrastructure Services? To learn more about Windows Azure Infrastructure Services, be sure to check-out these additional FREE resources: Become our next "Early Expert"! Complete the Early Experts "Cloud Quest" and build a multi-VM lab network in the cloud for FREE! Build some cool scenarios! Check out our list of over 20+ Step-by-Step Lab Guides based on key scenarios that IT Pros are implementing on Windows Azure Infrastructure Services TODAY! Looking forward to seeing you in the Cloud! - Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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Migrating SQL Server Databases – The DBA’s Checklist (Part 1)

- by Sadequl Hussain

It is a fact of life: SQL Server databases change homes. They move from one instance to another, from one version to the next, from old servers to new ones. They move around as an organisation’s data grows, applications are enhanced or new versions of the database software are released. If not anything else, servers become old and unreliable and databases eventually need to find a new home. Consider the following scenarios: 1. A new database application is rolled out in a production server from the development or test environment 2. A copy of the production database needs to be installed in a test server for troubleshooting purposes 3. A copy of the development database is regularly refreshed in a test server during the system development life cycle 4. A SQL Server is upgraded to a newer version. This can be an in-place upgrade or a side-by-side migration 5. One or more databases need to be moved between different instances as part of a consolidation strategy. The instances can be running the same or different version of SQL Server 6. A database has to be restored from a backup file provided by a third party application vendor 7. A backup of the database is restored in the same or different instance for disaster recovery 8. A database needs to be migrated within the same instance: a. Files are moved from direct attached storage to storage area network b. The same database is copied under a different name for another application Migrating SQL Server database applications is a complex topic in itself. There are a number of components that can be involved: jobs, DTS or SSIS packages, logins or linked servers are only few pieces of the puzzle. However, in this article we will focus only on the central part of migration: the installation of the database itself. Unless it is an in-place upgrade, typically the database is taken from a source server and installed in a destination instance. Most of the time, a full backup file is used for the rollout. The backup file is either provided to the DBA or the DBA takes the backup and restores it in the target server. Sometimes the database is detached from the source and the files are copied to and attached in the destination. Regardless of the method of copying, moving, refreshing, restoring or upgrading the physical database, there are a number of steps the DBA should follow before and after it has been installed in the destination. It is these post database installation steps we are going to discuss below. Some of these steps apply in almost every scenario described above while some will depend on the type of objects contained within the database. Also, the principles hold regardless of the number of databases involved. Step 1: Make a copy of data and log files when attaching and detaching When detaching and attaching databases, ensure you have made copies of the data and log files if the destination is running a newer version of SQL Server. This is because once attached to a newer version, the database cannot be detached and attached back to an older version. Trying to do so will give you a message like the following: Server: Msg 602, Level 21, State 50, Line 1 Could not find row in sysindexes for database ID 6, object ID 1, index ID 1. Run DBCC CHECKTABLE on sysindexes. Connection Broken If you try to backup the attached database and restore it in the source, it will still fail. Similarly, if you are restoring the database in a newer version, it cannot be backed up or detached and put back in an older version of SQL. Unlike detach and attach method though, you do not lose the backup file or the original database here. When detaching and attaching a database, it is important you keep all the log files available along with the data files. It is possible to attach a database without a log file and SQL Server can be instructed to create a new log file, however this does not work if the database was detached when the primary file group was read-only. You will need all the log files in such cases. Step 2: Change database compatibility level Once the database has been restored or attached to a newer version of SQL Server, change the database compatibility level to reflect the newer version unless there is a compelling reason not to do so. When attaching or restoring from a previous version of SQL, the database retains the older version’s compatibility level. The only time you would want to keep a database with an older compatibility level is when the code within your database is no longer supported by SQL Server. For example, outer joins with *= or the =* operators were still possible in SQL 2000 (with a warning message), but not in SQL 2005 anymore. If your stored procedures or triggers are using this form of join, you would want to keep the database with an older compatibility level. For a list of compatibility issues between older and newer versions of SQL Server databases, refer to the Books Online under the sp_dbcmptlevel topic. Application developers and architects can help you in deciding whether you should change the compatibility level or not. You can always change the compatibility mode from the newest to an older version if necessary. To change the compatibility level, you can either use the database’s property from the SQL Server Management Studio or use the sp_dbcmptlevel stored procedure. Bear in mind that you cannot run the built-in reports for databases from SQL Server Management Studio if you keep the database with an older compatibility level. The following figure shows the error message I received when trying to run the “Disk Usage by Top Tables” report against a database. This database was hosted in a SQL Server 2005 system and still had a compatibility mode 80 (SQL 2000). Continues…

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An Honest look at SharePoint Web Services

- by juanlarios

INTRODUCTION If you are a SharePoint developer you know that there are two basic ways to develop against SharePoint. 1) The object Model 2) Web services. SharePoint object model has the advantage of being quite rich. Anything you can do through the SharePoint UI as an administrator or end user, you can do through the object model. In fact everything that is done through the UI is done through the object model behind the scenes. The major disadvantage to getting at SharePoint this way is that the code needs to run on the server. This means that all web parts, event receivers, features, etc… all of this is code that is deployed to the server. The second way to get to SharePoint is through the built in web services. There are many articles on how to manipulate web services, how to authenticate to them and interact with them. The basic idea is that a remote application or process can contact SharePoint through a web service. Lots has been written about how great these web services are. This article is written to document the limitations, some of the issues and frustrations with working with SharePoint built in web services. Ultimately, for the tasks I was given to , SharePoint built in web services did not suffice. My evaluation of SharePoint built in services was compared against creating my own WCF Services to do what I needed. The current project I'm working on right now involved several "integration points". A remote application, installed on a separate server was to contact SharePoint and perform an task or operation. So I decided to start up Visual Studio and built a DLL and basically have 2 layers of logic. An integration layer and a data layer. A good friend of mine pointed me to SOLID principles and referred me to some videos and tutorials about it. I decided to implement the methodology (although a lot of the principles are common sense and I already incorporated in my coding practices). I was to deliver this dll to the application team and they would simply call the methods exposed by this dll and voila! it would do some task or operation in SharePoint. SOLUTION My integration layer implemented an interface that defined some of the basic integration tasks that I was to put together. My data layer was about the same, it implemented an interface with some of the tasks that I was going to develop. This gave me the opportunity to develop different data layers, ultimately different ways to get at SharePoint if I needed to. This is a classic SOLID principle. In this case it proved to be quite helpful because I wrote one data layer completely implementing SharePoint built in Web Services and another implementing my own WCF Service that I wrote. I should mention there is another layer underneath the data layer. In referencing SharePoint or WCF services in my visual studio project I created a class for every web service call. So for example, if I used List.asx. I created a class called "DocumentRetreival" this class would do the grunt work to connect to the correct URL, It would perform the basic operation of contacting the service and so on. If I used a view.asmx, I implemented a class called "ViewRetrieval" with the same idea as the last class but it would now interact with all he operations in view.asmx. This gave my data layer the ability to perform multiple calls without really worrying about some of the grunt work each class performs. This again, is a classic SOLID principle. So, in order to compare them side by side we can look at both data layers and with is involved in each. Lets take a look at the "Create Project" task or operation. The integration point is described as , "dll is to provide a way to create a project in SharePoint". Projects , in this case are basically document libraries. I am to implement a way in which a remote application can create a document library in SharePoint. Easy enough right? Use the list.asmx Web service in SharePoint. So here we go! Lets take a look at the code. I added the List.asmx web service reference to my project and this is the class that contacts it: class DocumentRetrieval { private ListsSoapClient _service; d private bool _impersonation; public DocumentRetrieval(bool impersonation, string endpt) { _service = new ListsSoapClient(); this.SetEndPoint(string.Format("{0}/{1}", endpt, ConfigurationManager.AppSettings["List"])); _impersonation = impersonation; if (_impersonation) { _service.ClientCredentials.Windows.ClientCredential.Password = ConfigurationManager.AppSettings["password"]; _service.ClientCredentials.Windows.ClientCredential.UserName = ConfigurationManager.AppSettings["username"]; _service.ClientCredentials.Windows.AllowedImpersonationLevel = System.Security.Principal.TokenImpersonationLevel.Impersonation; } private void SetEndPoint(string p) { _service.Endpoint.Address = new EndpointAddress(p); } /// <summary> /// Creates a document library with specific name and templateID /// </summary> /// <param name="listName">New list name</param> /// <param name="templateID">Template ID</param> /// <returns></returns> public XmlElement CreateLibrary(string listName, int templateID, ref ExceptionContract exContract) { XmlDocument sample = new XmlDocument(); XmlElement viewCol = sample.CreateElement("Empty"); try { _service.Open(); viewCol = _service.AddList(listName, "", templateID); } catch (Exception ex) { exContract = new ExceptionContract("DocumentRetrieval/CreateLibrary", ex.GetType(), "Connection Error", ex.StackTrace, ExceptionContract.ExceptionCode.error); }finally { _service.Close(); } return viewCol; } } There was a lot more in this class (that I am not including) because i was reusing the grunt work and making other operations with LIst.asmx, For example, updating content types, changing or configuring lists or document libraries. One of the first things I noticed about working with the built in services is that you are really at the mercy of what is available to you. Before creating a document library (Project) I wanted to expose a IsProjectExisting method. This way the integration or data layer could recognize if a library already exists. Well there is no service call or method available to do that check. So this is what I wrote: public bool DocLibExists(string listName, ref ExceptionContract exContract) { try { var allLists = _service.GetListCollection(); return allLists.ChildNodes.OfType<XmlElement>().ToList().Exists(x => x.Attributes["Title"].Value ==listName); } catch (Exception ex) { exContract = new ExceptionContract("DocumentRetrieval/GetList/GetListWSCall", ex.GetType(), "Unable to Retrieve List Collection", ex.StackTrace, ExceptionContract.ExceptionCode.error); } return false; } This really just gets an XMLElement with all the lists. It was then up to me to sift through the clutter and noise and see if Document library already existed. This took a little bit of getting used to. Now instead of working with code, you are working with XMLElement response format from web service. I wrote a LINQ query to go through and find if the attribute "Title" existed and had a value of the listname then it would return True, if not False. I didn't particularly like working this way. Dealing with XMLElement responses and then having to manipulate it to get at the exact data I was looking for. Once the check for the DocLibExists, was done, I would either create the document library or send back an error indicating the document library already existed. Now lets examine the code that actually creates the document library. It does what you are really after, it creates a document library. Notice how the template ID is really an integer. Every document library template in SharePoint has an ID associated with it. Document libraries, Image Library, Custom List, Project Tasks, etc… they all he a unique integer associated with it. Well, that's great but the client came back to me and gave me some specifics that each "project" or document library, should have. They specified they had 3 types of projects. Each project would have unique views, about 10 views for each project. Each Project specified unique configurations (auditing, versioning, content types, etc…) So what turned out to be a simple implementation of creating a document library as a repository for a project, turned out to be quite involved. The first thing I thought of was to create a template for document library. There are other ways you can do this too. Using the web Service call, you could configure views, versioning, even content types, etc… the only catch is, you have to be working quite extensively with CAML. I am not fond of CAML. I can do it and work with it, I just don't like doing it. It is quite touchy and at times it is quite tough to understand where errors were made with CAML statements. Working with Web Services and CAML proved to be quite annoying. The service call would return a generic error message that did not particularly point me to a CAML statement syntax error, or even a CAML error. I was not sure if it was a security , performance or code based issue. It was quite tough to work with. At times it was difficult to work with because of the way SharePoint handles metadata. There are "Names", "Display Name", and "StaticName" fields. It was quite tough to understand at times, which one to use. So it took a lot of trial and error. There are tools that can help with CAML generation. There is also now intellisense for CAML statements in Visual Studio that might help but ultimately I'm not fond of CAML with Web Services. So I decided on the template. So my plan was to create create a document library, configure it accordingly and then use The Template Builder that comes with the SharePoint SDK. This tool allows you to create site templates, list template etc… It is quite interesting because it does not generate an STP file, it actually generates an xml definition and a feature you can activate and make that template available on a site or site collection. The first issue I experienced with this is that one of the specifications to this template was that the "All Documents" view was to have 2 web parts on it. Well, it turns out that using the template builder , it did not include the web parts as part of the list template definition it generated. It backed up the settings, the views, the content types but not the custom web parts. I still decided to try this even without the web parts on the page. This new template defined a new Document library definition with a unique ID. The problem was that the service call accepts an int but it only has access to the built in library int definitions. Any new ones added or created will not be available to create. So this made it impossible for me to approach the problem this way. I should also mention that one of the nice features about SharePoint is the ability to create list templates, back them up and then create lists based on that template. It can all be done by end user administrators. These templates are quite unique because they are saved as an STP file and not an xml definition. I also went this route and tried to see if there was another service call where I could create a document library based no given template name. Nope! none. After some thinking I decide to implement a WCF service to do this creation for me. I was quite certain that the object model would allow me to create document libraries base on a template in which an ID was required and also templates saved as STP files. Now I don't want to bother with posting the code to contact WCF service because it's self explanatory, but I will post the code that I used to create a list with custom template. public ServiceResult CreateProject(string name, string templateName, string projectId) { string siteurl = SPContext.Current.Site.Url; Guid webguid = SPContext.Current.Web.ID; using (SPSite site = new SPSite(siteurl)) { using (SPWeb rootweb = site.RootWeb) { SPListTemplateCollection temps = site.GetCustomListTemplates(rootweb); ProcessWeb(siteurl, webguid, web => Act_CreateProject(web, name, templateName, projectId, temps)); }//SpWeb }//SPSite return _globalResult; } private void Act_CreateProject(SPWeb targetsite, string name, string templateName, string projectId, SPListTemplateCollection temps) { var temp = temps.Cast<SPListTemplate>().FirstOrDefault(x => x.Name.Equals(templateName)); if (temp != null) { try { Guid listGuid = targetsite.Lists.Add(name, "", temp); SPList newList = targetsite.Lists[listGuid]; _globalResult = new ServiceResult(true, "Success", "Success"); } catch (Exception ex) { _globalResult = new ServiceResult(false, (string.IsNullOrEmpty(ex.Message) ? "None" : ex.Message + " " + templateName), ex.StackTrace.ToString()); } } private void ProcessWeb(string siteurl, Guid webguid, Action<SPWeb> action) { using (SPSite sitecollection = new SPSite(siteurl)) { using (SPWeb web = sitecollection.AllWebs[webguid]) { action(web); } } } This code is actually some of the code I implemented for the service. there was a lot more I did on Project Creation which I will cover in my next blog post. I implemented an ACTION method to process the web. This allowed me to properly dispose the SPWEb and SPSite objects and not rewrite this code over and over again. So I implemented a WCF service to create projects for me, this allowed me to do a lot more than just create a document library with a template, it now gave me the flexibility to do just about anything the client wanted at project creation. Once this was implemented , the client came back to me and said, "we reference all our projects with ID's in our application. we want SharePoint to do the same". This has been something I have been doing for a little while now but I do hope that SharePoint 2010 can have more of an answer to this and address it properly. I have been adding metadata to SPWebs through property bag. I believe I have blogged about it before. This time it required metadata added to a document library. No problem!!! I also mentioned these web parts that were to go on the "All Documents" View. I took the opportunity to configure them to the appropriate settings. There were two settings that needed to be set on these web parts. One of them was a Project ID configured in the webpart properties. The following code enhances and replaces the "Act_CreateProject " method above: private void Act_CreateProject(SPWeb targetsite, string name, string templateName, string projectId, SPListTemplateCollection temps) { var temp = temps.Cast<SPListTemplate>().FirstOrDefault(x => x.Name.Equals(templateName)); if (temp != null) { SPLimitedWebPartManager wpmgr = null; try { Guid listGuid = targetsite.Lists.Add(name, "", temp); SPList newList = targetsite.Lists[listGuid]; SPFolder rootFolder = newList.RootFolder; rootFolder.Properties.Add(KEY, projectId); rootFolder.Update(); if (rootFolder.ParentWeb != targetsite) rootFolder.ParentWeb.Dispose(); if (!templateName.Contains("Natural")) { SPView alldocumentsview = newList.Views.Cast<SPView>().FirstOrDefault(x => x.Title.Equals(ALLDOCUMENTS)); SPFile alldocfile = targetsite.GetFile(alldocumentsview.ServerRelativeUrl); wpmgr = alldocfile.GetLimitedWebPartManager(PersonalizationScope.Shared); ConfigureWebPart(wpmgr, projectId, CUSTOMWPNAME); alldocfile.Update(); } if (newList.ParentWeb != targetsite) newList.ParentWeb.Dispose(); _globalResult = new ServiceResult(true, "Success", "Success"); } catch (Exception ex) { _globalResult = new ServiceResult(false, (string.IsNullOrEmpty(ex.Message) ? "None" : ex.Message + " " + templateName), ex.StackTrace.ToString()); } finally { if (wpmgr != null) { wpmgr.Web.Dispose(); wpmgr.Dispose(); } } } } private void ConfigureWebPart(SPLimitedWebPartManager mgr, string prjId, string webpartname) { var wp = mgr.WebParts.Cast<System.Web.UI.WebControls.WebParts.WebPart>().FirstOrDefault(x => x.DisplayTitle.Equals(webpartname)); if (wp != null) { (wp as ListRelationshipWebPart.ListRelationshipWebPart).ProjectID = prjId; mgr.SaveChanges(wp); } } This Shows you how I was able to set metadata on the document library. It has to be added to the RootFolder of the document library, Unfortunately, the SPList does not have a Property bag that I can add a key\value pair to. It has to be done on the root folder. Now everything in the integration will reference projects by ID's and will not care about names. My, "DocLibExists" will now need to be changed because a web service is not set up to look at property bags. I had to write another method on the Service to do the equivalent but with ID's instead of names. The second thing you will notice about the code is the use of the Webpartmanager. I have seen several examples online, and also read a lot about memory leaks, The above code does not produce memory leaks. The web part manager creates an SPWeb, so just dispose it like I did. CONCLUSION This is a long long post so I will stop here for now, I will continue with more comparisons and limitations in my next post. My conclusion for this example is that Web Services will do the trick if you can suffer through CAML and if you are doing some simple operations. For Everything else, there's WCF! **** fireI apologize for the disorganization of this post, I was on a bus on a 12 hour trip to IOWA while I wrote it, I was half asleep and half awake, hopefully it makes enough sense to someone.

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Visiting the Emtel Data Centre

Back in February at the first event of the Emtel Knowledge Series (EKS) I spoke to various people at Emtel about their data centre here on the island. I was trying to see whether it would be possible to arrange a meeting over there for a selected group of our community members. Well, let's say it like this... My first approach wasn't that promising and far from successful but during the following months there were more and more occasions to get in touch with the "right" contact persons at Emtel to make it happen... Setting up an appointment and pre-requisites The major improvement came during a Boot Camp for Windows Phone 8.1 App development organised by Microsoft Indian Ocean Islands in cooperation with Emtel at the Emtel World, Ebene. Apart from learning bits and pieces regarding Universal Apps I took the opportunity to get in touch with Arvin Lockee, Sales Executive - Data, during our lunch break. And this really kicked off the whole procedure. Prior to get access to the Emtel data centre it is requested that you provide full name and National ID of anyone going to visit. Also, it should be noted that there was only a limited amount of seats available. Anyways, packed with this information I posted through the usual social media channels. Responses came in very quickly and based on First-come, first-serve (FCFS) principle I noted down the details and forwarded them to Emtel in order to fix a date and time for the visit. In preparation on our side, all attendees exchanged contact details and we organised transport options to go to the data centre in Arsenal. The day before and on the day of our meeting, Arvin send me a reminder to check whether everything is still confirmed and ready to go... Of course, it was! Arriving at the Emtel Data Centre As I'm coming from Flic En Flac towards the North, we agreed that I'm going to pick up a couple of young fellows near the old post office in Port Louis. All went well, except that Sean eventually might be living in another time zone compared to the rest of us. Anyway, after some extended stop we were complete and arrived just in time in Arsenal to meet and greet with Ish and Veer. Again, Emtel is taking access procedures to their data centre very serious and the gate stayed close until all our IDs had been noted and compared to the list of registered attendees. Despite having a good laugh at the mixture of old and new ID cards it was a straight-forward processing. The ward was very helpful and guided us to the waiting area at the entrance section of the building. Shortly after we were welcomed by Kamlesh Bokhoree, the Data Centre Officer. He gave us brief introduction into the rules and regulations during our visit, like no photography allowed, not touching the buttons, and following his instructions through the whole visit. Of course! Inside the data centre Next, he explained us the multi-factor authentication system using a combination of bio-metric data, like finger print reader, and "classic" pin panel. The Emtel data centre provides multiple services and next to co-location for your own hardware they also offer storage options for your backup and archive data in their massive, fire-resistant vault. Very impressive to get to know about the considerations that have been done in choosing the right location and how to set up the whole premises. It should also be noted that there is 24/7 CCTV surveillance inside and outside the buildings. Strengths of the Emtel TIER 3 Data Centre, Mauritius Finally, we were guided into the first server room. And wow, the whole setup is cleverly planned and outlined in the architecture. From the false floor and ceilings in order to provide optimum air flow, over to the separation of cold and hot aisles between the full-size server racks, and of course the monitored air conditions in order to analyse and watch changes in temperature, smoke detection and other parameters. And not surprisingly everything has been implemented in two independent circuits. There is a standardised classification for the construction and operation of data centres world-wide, and the Emtel's one has been designed to be a TIER 4 building but due to the lack of an alternative power supplier on the island it is officially registered as a TIER 3 compliant data centre. Maybe in the long run there might be a second supplier of energy next to CEB... time will tell. Luckily, the data centre is integrated into the National Fibre Optic Gigabit Ring and Emtel already connects internationally through diverse undersea cable routes like SAFE & LION/LION2 out of Mauritius and through several other providers for onwards connectivity. The data centre is part of the National Fibre Optic Gigabit Ring and has redundant internet connectivity onwards. Meanwhile, Arvin managed to join our little group of geeks and he supported Kamlesh in answering our technical questions regarding the capacities and general operation of the data centre. Visiting the NOC and its dedicated team of IT professionals was surely one of the visual highlights. Seeing their wall of screens to monitor any kind of activities on the data lines, the managed servers and the activity in and around the building was great. Even though I'm using a multi-head setup since years I cannot keep it up with that setup... ;-) But I got a couple of ideas on how to improve my work spaces here at the office. Clear advantages of hosting your e-commerce and mobile backends locally After the completely isolated NOC area we continued our Q&A session with Kamlesh and Arvin in the second server room which is dedictated to shared environments. On first thought it should be well-noted that there is lots of space for full-sized racks and therefore co-location of your own hardware. Actually, given the feedback that there will be upcoming changes in prices the facilities at the Emtel data centre are getting more and more competitive and interesting for local companies, especially small and medium enterprises. After seeing this world-class infrastructure available on the island, I'm already considering of moving one of my root servers abroad to be co-located here on the island. This would provide an improved user experience in terms of site performance and latency. This would be a good improvement, especially for upcoming e-commerce solutions for two of my local clients. Later on, we actually started the conversation of additional services that could be a catalyst for the local market in order to attract more small and medium companies to take the data centre into their evaluations regarding online activities. Until today Emtel does not provide virtualised server environments but there might be ongoing plans in the future to cover this field as well. Emtel is a mobile operator and internet connectivity provider in the first place, entering a market of managed and virtualised server infrastructures including capacities in terms of cloud storage and computing are rather new and there is a continuous learning curve at Emtel, too. You cannot just jump into a new market and see how it works out... And I appreciate Emtel's approach towards a solid fundament and then building new services on top of that. Emtel as a future one-stop-shop service provider for all your internet and telecommunications needs. Emtel's promotional video about their TIER 3 data centre in Arsenal, Mauritius More details are thoroughly described in Emtel's brochure of their data centre. Check out their PDF document here. Thanks for this opportunity Visiting and walking through the Emtel data centre for more than 2 hours was a great experience. As representative of the Mauritius Software Craftsmanship Community (MSCC) I would like to thank anyone at Emtel involved in the process of making it happen, and especially to Arvin Lockee and Kamlesh Bokhoree for their time and patience in explaining the infrastructure and answering all the endless questions from our members. Thank You!

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Alert visualization recipe: Get out your blender, drop in some sp_send_dbmail, Google Charts API, add your favorite colors and sprinkle with html. Blend till it’s smooth and looks pretty enough to taste.

- by Maria Zakourdaev

I really like database monitoring. My email inbox have a constant flow of different types of alerts coming from our production servers with all kinds of information, sometimes more useful and sometimes less useful. Usually database alerts look really simple, it’s usually a plain text email saying “Prod1 Database data file on Server X is 80% used. You’d better grow it manually before some query triggers the AutoGrowth process”. Imagine you could have received email like the one below. In addition to the alert description it could have also included the the database file growth chart over the past 6 months. Wouldn’t it give you much more information whether the data growth is natural or extreme? That’s truly what data visualization is for. Believe it or not, I have sent the graph below from SQL Server stored procedure without buying any additional data monitoring/visualization tool. Would you like to visualize your database alerts like I do? Then like myself, you’d love the Google Charts. All you need to know is a little HTML and have a mail profile configured on your SQL Server instance regardless of the SQL Server version. First of all, I hope you know that the sp_send_dbmail procedure has a great parameter @body_format = ‘HTML’, which allows us to send rich and colorful messages instead of boring black and white ones. All that we need is to dynamically create HTML code. This is how, for instance, you can create a table and populate it with some data: DECLARE @html varchar(max) SET @html = '<html>' + '<H3><font id="Text" style='color: Green;'>Top Databases: </H3>' + '<table border="1" bordercolor="#3300FF" style='background-color:#DDF8CC' width='70%' cellpadding='3' cellspacing='3'>' + '<tr><font color="Green"><th>Database Name</th><th>Size</th><th>Physical Name</th></tr>' + CAST( (SELECT TOP 10 td = name,'', td = size * 8/1024 ,'', td = physical_name FROM sys.master_files ORDER BY size DESC FOR XML PATH ('tr'),TYPE ) AS VARCHAR(MAX)) + '</table>' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Top databases', @body = @html, @body_format = 'HTML' This is the result: If you want to add more visualization effects, you can use Google Charts Tools https://google-developers.appspot.com/chart/interactive/docs/index which is a free and rich library of data visualization charts, they’re also easy to populate and embed. There are two versions of the Google Charts Image based charts: https://google-developers.appspot.com/chart/image/docs/gallery/chart_gall This is an old version, it’s officially deprecated although it will be up for a next few years or so. I really enjoy using this one because it can be viewed within the email body. For mobile devices you need to change the “Load remote images” property in your email application configuration. Charts based on JavaScript classes: https://google-developers.appspot.com/chart/interactive/docs/gallery This API is newer, with rich and highly interactive charts, and it’s much more easier to understand and configure. The only downside of it is that they cannot be viewed within the email body. Outlook, Gmail and many other email clients, as part of their security policy, do not run any JavaScript that’s placed within the email body. However, you can still enjoy this API by sending the report as an email attachment. Here is an example of the old version of Google Charts API, sending the same top databases report as in the previous example but instead of a simple table, this script is using a pie chart right from the T-SQL code DECLARE @html varchar(8000) DECLARE @Series varchar(800),@Labels varchar(8000),@Legend varchar(8000); SET @Series = ''; SET @Labels = ''; SET @Legend = ''; SELECT TOP 5 @Series = @Series + CAST(size * 8/1024 as varchar) + ',', @Labels = @Labels +CAST(size * 8/1024 as varchar) + 'MB'+'|', @Legend = @Legend + name + '|' FROM sys.master_files ORDER BY size DESC SELECT @Series = SUBSTRING(@Series,1,LEN(@Series)-1), @Labels = SUBSTRING(@Labels,1,LEN(@Labels)-1), @Legend = SUBSTRING(@Legend,1,LEN(@Legend)-1) SET @html = '<H3><font color="Green"> '+@@ServerName+' top 5 databases : </H3>'+ '<br>'+ '<img src="http://chart.apis.google.com/chart?'+ 'chf=bg,s,DDF8CC&'+ 'cht=p&'+ 'chs=400x200&'+ 'chco=3072F3|7777CC|FF9900|FF0000|4A8C26&'+ 'chd=t:'+@Series+'&'+ 'chl='+@Labels+'&'+ 'chma=0,0,0,0&'+ 'chdl='+@Legend+'&'+ 'chdlp=b"'+ 'alt="'+@@ServerName+' top 5 databases" />' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject = 'Top databases', @body = @html, @body_format = 'HTML' This is what you get. Isn’t it great? Chart parameters reference: chf Gradient fill bg - backgroud ; s- solid cht chart type ( p - pie) chs chart size width/height chco series colors chd chart data string 1,2,3,2 chl pir chart labels a|b|c|d chma chart margins chdl chart legend a|b|c|d chdlp chart legend text b - bottom of chart Line graph implementation is also really easy and powerful DECLARE @html varchar(max) DECLARE @Series varchar(max) DECLARE @HourList varchar(max) SET @Series = ''; SET @HourList = ''; SELECT @HourList = @HourList + SUBSTRING(CONVERT(varchar(13),last_execution_time,121), 12,2) + '|' , @Series = @Series + CAST( COUNT(1) as varchar) + ',' FROM sys.dm_exec_query_stats s CROSS APPLY sys.dm_exec_sql_text(plan_handle) t WHERE last_execution_time > = getdate()-1 GROUP BY CONVERT(varchar(13),last_execution_time,121) ORDER BY CONVERT(varchar(13),last_execution_time,121) SET @Series = SUBSTRING(@Series,1,LEN(@Series)-1) SET @html = '<img src="http://chart.apis.google.com/chart?'+ 'chco=CA3D05,87CEEB&'+ 'chd=t:'+@Series+'&'+ 'chds=1,350&'+ 'chdl= Proc executions from cache&'+ 'chf=bg,s,1F1D1D|c,lg,0,363433,1.0,2E2B2A,0.0&'+ 'chg=25.0,25.0,3,2&'+ 'chls=3|3&'+ 'chm=d,CA3D05,0,-1,12,0|d,FFFFFF,0,-1,8,0|d,87CEEB,1,-1,12,0|d,FFFFFF,1,-1,8,0&'+ 'chs=600x450&'+ 'cht=lc&'+ 'chts=FFFFFF,14&'+ 'chtt=Executions for from' +(SELECT CONVERT(varchar(16),min(last_execution_time),121) FROM sys.dm_exec_query_stats WHERE last_execution_time > = getdate()-1) +' till '+ +(SELECT CONVERT(varchar(16),max(last_execution_time),121) FROM sys.dm_exec_query_stats) + '&'+ 'chxp=1,50.0|4,50.0&'+ 'chxs=0,FFFFFF,12,0|1,FFFFFF,12,0|2,FFFFFF,12,0|3,FFFFFF,12,0|4,FFFFFF,14,0&'+ 'chxt=y,y,x,x,x&'+ 'chxl=0:|1|350|1:|N|2:|'+@HourList+'3:|Hour&'+ 'chma=55,120,0,0" alt="" />' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Daily number of executions', @body = @html, @body_format = 'HTML' Chart parameters reference: chco series colors chd series data chds scale format chdl chart legend chf background fills chg grid line chls line style chm line fill chs chart size cht chart type chts chart style chtt chart title chxp axis label positions chxs axis label styles chxt axis tick mark styles chxl axis labels chma chart margins If you don’t mind to get your charts as an email attachment, you can enjoy the Java based Google Charts which are even easier to configure, and have much more advanced graphics. In the example below, the sp_send_email procedure uses the parameter @query which will be executed at the time that sp_send_dbemail is executed and the HTML result of this execution will be attached to the email. DECLARE @html varchar(max),@query varchar(max) DECLARE @SeriesDBusers varchar(800); SET @SeriesDBusers = ''; SELECT @SeriesDBusers = @SeriesDBusers + ' ["'+DB_NAME(r.database_id) +'", ' +cast(count(1) as varchar)+'],' FROM sys.dm_exec_requests r GROUP BY DB_NAME(database_id) ORDER BY count(1) desc; SET @SeriesDBusers = SUBSTRING(@SeriesDBusers,1,LEN(@SeriesDBusers)-1) SET @query = ' PRINT '' <html> <head> <script type="text/javascript" src="https://www.google.com/jsapi"></script> <script type="text/javascript"> google.load("visualization", "1", {packages:["corechart"]}); google.setOnLoadCallback(drawChart); function drawChart() { var data = google.visualization.arrayToDataTable([ ["Database Name", "Active users"], '+@SeriesDBusers+' ]); var options = { title: "Active users", pieSliceText: "value" }; var chart = new google.visualization.PieChart(document.getElementById("chart_div")); chart.draw(data, options); }; </script> </head> <body> <table> <tr><td> <div id="chart_div" style='width: 800px; height: 300px;'></div> </td></tr> </table> </body> </html> ''' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Active users', @body = @html, @body_format = 'HTML', @query = @Query, @attach_query_result_as_file = 1, @query_attachment_filename = 'Results.htm' After opening the email attachment in the browser you are getting this kind of report: In fact, the above is not only for database alerts. It can be used for applicative reports if you need high levels of customization that you cannot achieve using standard methods like SSRS. If you need more information on how to customize the charts, you can try the following: Image Based Charts wizard https://google-developers.appspot.com/chart/image/docs/chart_wizard Live Image Charts Playground https://google-developers.appspot.com/chart/image/docs/chart_playground Image Based Charts Parameters List https://google-developers.appspot.com/chart/image/docs/chart_params Java Script Charts Playground https://code.google.com/apis/ajax/playground/?type=visualization Use the above examples as a starting point for your procedures and I’d be more than happy to hear of your implementations of the above techniques. Yours, Maria

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Beyond Chatting: What ‘Social’ Means for CRM

- by Natalia Rachelson

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Career development as a Software Developer without becoming a manager.

- by albertpascual

I’m a developer, I like to write new exciting code everyday, my perfect day at work is a day that when I wake up, I know that I have to write some code that I haven’t done before or to use a new framework/language/platform that is unknown to me. The best days in the office is when a project is waiting for me to architect or write. In my 15 years in the development field, I had to in order to get a better salary to manage people, not just to lead developers, to actually manage people. Something that I found out when I get into a management position is that I’m not that good at managing people, and not afraid to say it. I do not enjoy that part of the job, the worse one, takes time away from what I really like. Leading developers and managing people are very different things. I do like teaching and leading developers in a project. Yet most people believe, and is true in most companies, the way to get a better salary is to be promoted to a manager position. In order to advance in your career you need to let go of the everyday writing code and become a supervisor or manager. This is the path for developers after they become senior developers. As you get older and your family grows, the only way to hit your salary requirements is to advance your career to become a manager and get that manager salary. That path is the common in most companies, the most intelligent companies out there, have learned that promoting good developers mean getting a crappy manager and losing a good resource. Now scratch everything I said, because as I previously stated, I don’t see myself going to the office everyday and just managing people until is time to go home. I like to spend hours working in some code to accomplish a task, learning new platforms and languages or patterns to existing languages. Being interrupted every 15 minutes by emails or people stopping by my office to resolve their problems, is not something I could enjoy. All the sudden riding my motorcycle to work one cold morning over the Redlands Canyon and listening to .NET Rocks podcast, Michael “Doc” Norton explaining how to take control of your development career without necessary going to the manager’s track. I know, I should not have headphones under my helmet when riding a motorcycle in California. His conversation with Carl Franklin and Richard Campbell was just confirming everything I have ever did with actually more details and assuring that there are other paths. His method was simple yet most of us, already do many of those steps, Mr. Michael “Doc” Norton believe that it pays off on the long run, that finally companies prefer to pay higher salaries to those developers, yet I would actually think that many companies do not see developers that way, this is not true for bigger companies. However I do believe the value of those developers increase and most of the time, changing companies could increase their salary instead of staying in the same one. In short without even trying to get into the shadow of Mr. Norton and without following the steps in the order; you should love to learn new technologies, and then teach them to other geeks. I personally have learn many technologies and I haven’t stop doing that, I am a professor at UCR where I teach ASP.NET and Silverlight. Mr Norton continues that after than, you want to be involve in the development community, user groups, online forums, open source projects. I personally talk to user groups, I’m very active in forums asking and answering questions as well as for those I got awarded the Microsoft MVP for ASP.NET. After you accomplish all those, you should also expose yourself for what you know and what you do not know, learning a new language will make you humble again as well as extremely happy. There is no better feeling that learning a new language or pattern in your daily job. If you love your job everyday and what you do, I really recommend you to follow Michael’s presentation that he kindly share it on the link below. His confirmation is a refreshing, knowing that my future is not behind a desk where the computer screen is on my right hand side instead of in front of me. Where I don’t have to spent the days filling up performance forms for people and the new platforms that I haven’t been using yet are just at my fingertips. Presentation here. http://www.slideshare.net/LeanDog/take-control-of-your-development-career-michael-doc-norton?from=share_email_logout3 Take Control of Your Development Career Welcome! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] Recovering Post Technical I love to learn I love to teach I love to work in teams I love to write code I really love to write code What about YOU? Do you love your job? Do you love your Employer? Do you love your Boss? What do you love? What do you really love? Take Control Take Control • Get Noticed • Get Together • Get Your Mojo • Get Naked • Get Schooled Get Noticed Get Noticed Know Your Business Get Noticed Get Noticed Understand Management Get Noticed Get Noticed Do Your Existing Job Get Noticed Get Noticed Make Yourself Expendable Get Together Get Together Join a User Group Get Together Help Run a User Group Get Together Start a User Group Get Your Mojo Get Your Mojo Kata Get Your Mojo Koans Get Your Mojo Breakable Toys Get Your Mojo Open Source Get Naked Get Naked Run with Group A Get Naked Do Something Different Get Naked Own Your Mistakes Get Naked Admit You Don’t Know Get Schooled Get Schooled Choose a Mentor Get Schooled Attend Conferences Get Schooled Teach a New Subject Get Started Read These (Again) Take Control of Your Development Career Thank You! Michael “Doc” Norton @DocOnDev http://docondev.blogspot.com/ [email protected] In a short summary, I recommend any developer to check his blog and more important his presentation, I haven’t been lucky enough to watch him live, I’m looking forward the day I have the opportunity. He is giving us hope in the future of developers, when I see some of my geek friends moving to position that in short years they begin to regret, I get more unsure of my future doing what I love. I would say that now is looking at the spectrum of companies that understand and appreciate developers. There are a few there, hopefully with time code sweat shops will start disappearing and being a developer will feed a family of 4. Cheers Al tweetmeme_url = 'http://weblogs.asp.net/albertpascual/archive/2010/12/07/career-development-as-a-software-developer-without-becoming-a-manager.aspx'; tweetmeme_source = 'alpascual';

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Wrapping ASP.NET Client Callbacks

- by Ricardo Peres

Client Callbacks are probably the less known (and I dare say, less loved) of all the AJAX options in ASP.NET, which also include the UpdatePanel, Page Methods and Web Services. The reason for that, I believe, is it’s relative complexity: Get a reference to a JavaScript function; Dynamically register function that calls the above reference; Have a JavaScript handler call the registered function. However, it has some the nice advantage of being self-contained, that is, doesn’t need additional files, such as web services, JavaScript libraries, etc, or static methods declared on a page, or any kind of attributes. So, here’s what I want to do: Have a DOM element which exposes a method that is executed server side, passing it a string and returning a string; Have a server-side event that handles the client-side call; Have two client-side user-supplied callback functions for handling the success and error results. I’m going to develop a custom control without user interface that does the registration of the client JavaScript method as well as a server-side event that can be hooked by some handler on a page. My markup will look like this: 1: <script type="text/javascript"> 1: 2: 3: function onCallbackSuccess(result, context) 4: { 5: } 6: 7: function onCallbackError(error, context) 8: { 9: } 10: </script> 2: <my:CallbackControl runat="server" ID="callback" SendAllData="true" OnCallback="OnCallback"/> The control itself looks like this: 1: public class CallbackControl : Control, ICallbackEventHandler 2: { 3: #region Public constructor 4: public CallbackControl() 5: { 6: this.SendAllData = false; 7: this.Async = true; 8: } 9: #endregion 10: 11: #region Public properties and events 12: public event EventHandler<CallbackEventArgs> Callback; 13: 14: [DefaultValue(true)] 15: public Boolean Async 16: { 17: get; 18: set; 19: } 20: 21: [DefaultValue(false)] 22: public Boolean SendAllData 23: { 24: get; 25: set; 26: } 27: 28: #endregion 29: 30: #region Protected override methods 31: 32: protected override void Render(HtmlTextWriter writer) 33: { 34: writer.AddAttribute(HtmlTextWriterAttribute.Id, this.ClientID); 35: writer.RenderBeginTag(HtmlTextWriterTag.Span); 36: 37: base.Render(writer); 38: 39: writer.RenderEndTag(); 40: } 41: 42: protected override void OnInit(EventArgs e) 43: { 44: String reference = this.Page.ClientScript.GetCallbackEventReference(this, "arg", "onCallbackSuccess", "context", "onCallbackError", this.Async); 45: String script = String.Concat("\ndocument.getElementById('", this.ClientID, "').callback = function(arg, context, onCallbackSuccess, onCallbackError){", ((this.SendAllData == true) ? "__theFormPostCollection.length = 0; __theFormPostData = ''; WebForm_InitCallback(); " : String.Empty), reference, ";};\n"); 46: 47: this.Page.ClientScript.RegisterStartupScript(this.GetType(), String.Concat("callback", this.ClientID), script, true); 48: 49: base.OnInit(e); 50: } 51: 52: #endregion 53: 54: #region Protected virtual methods 55: protected virtual void OnCallback(CallbackEventArgs args) 56: { 57: EventHandler<CallbackEventArgs> handler = this.Callback; 58: 59: if (handler != null) 60: { 61: handler(this, args); 62: } 63: } 64: 65: #endregion 66: 67: #region ICallbackEventHandler Members 68: 69: String ICallbackEventHandler.GetCallbackResult() 70: { 71: CallbackEventArgs args = new CallbackEventArgs(this.Context.Items["Data"] as String); 72: 73: this.OnCallback(args); 74: 75: return (args.Result); 76: } 77: 78: void ICallbackEventHandler.RaiseCallbackEvent(String eventArgument) 79: { 80: this.Context.Items["Data"] = eventArgument; 81: } 82: 83: #endregion 84: } And the event argument class: 1: [Serializable] 2: public class CallbackEventArgs : EventArgs 3: { 4: public CallbackEventArgs(String argument) 5: { 6: this.Argument = argument; 7: this.Result = String.Empty; 8: } 9: 10: public String Argument 11: { 12: get; 13: private set; 14: } 15: 16: public String Result 17: { 18: get; 19: set; 20: } 21: } You will notice two properties on the CallbackControl: Async: indicates if the call should be made asynchronously or synchronously (the default); SendAllData: indicates if the callback call will include the view and control state of all of the controls on the page, so that, on the server side, they will have their properties set when the Callback event is fired. The CallbackEventArgs class exposes two properties: Argument: the read-only argument passed to the client-side function; Result: the result to return to the client-side callback function, set from the Callback event handler. An example of an handler for the Callback event would be: 1: protected void OnCallback(Object sender, CallbackEventArgs e) 2: { 3: e.Result = String.Join(String.Empty, e.Argument.Reverse()); 4: } Finally, in order to fire the Callback event from the client, you only need this: 1: <input type="text" id="input"/> 2: <input type="button" value="Get Result" onclick="document.getElementById('callback').callback(callback(document.getElementById('input').value, 'context', onCallbackSuccess, onCallbackError))"/> The syntax of the callback function is: arg: some string argument; context: some context that will be passed to the callback functions (success or failure); callbackSuccessFunction: some function that will be called when the callback succeeds; callbackFailureFunction: some function that will be called if the callback fails for some reason. Give it a try and see if it helps!

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Creating A SharePoint Parent/Child List Relationship– SharePoint 2010 Edition

- by Mark Rackley

Hey blog readers… It has been almost 2 years since I posted my most read blog on creating a Parent/Child list relationship in SharePoint 2007: Creating a SharePoint List Parent / Child Relationship - Out of the Box And then a year ago I improved on my method and redid the blog post… still for SharePoint 2007: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX Since then many of you have been asking me how to get this to work in SharePoint 2010, and frankly I have just not had time to look into it. I wish I could have jumped into this sooner, but have just recently began to look at it. Well.. after all this time I have actually come up with two solutions that work, neither of them are as clean as I’d like them to be, but I wanted to get something in your hands that you can start using today. Hopefully in the coming weeks and months I’ll be able to improve upon this further and give you guys some better options. For the most part, the process is identical to the 2007 process, but you have probably found out that the list view web parts in 2010 behave differently, and getting the Parent ID to your new child form can be a pain in the rear (at least that’s what I’ve discovered). Anyway, like I said, I have found a couple of solutions that work. If you know of a better one, please let us know as it bugs me that this not as eloquent as my 2007 implementation. Getting on the same page First thing I’d recommend is recreating this blog: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX in SharePoint 2010… There are some vague differences, but it’s basically the same… Here’s a quick video of me doing this in SP 2010: Creating Lists necessary for this blog post Now that you have the lists created, lets set up the New Time form to use a QueryString variable to populate the Parent ID field: Creating parameters in Child’s new item form to set parent ID Did I talk fast enough through both of those videos? Hopefully by now that stuff is old hat to you, but I wanted to make sure everyone could get on the same page. Okay… let’s get started. Solution 1 – XSLTListView with Javascript This solution is the more elegant of the two, however it does require the use of a little javascript. The other solution does not use javascript, but it also doesn’t use the pretty new SP 2010 pop-ups. I’ll let you decide which you like better. The basic steps of this solution are: Inserted a Related Item View Insert a ContentEditorWebPart Insert script in ContentEditorWebPart that pulls the ID from the Query string and calls the method to insert a new item on the child entry form Hide the toolbar from data view to remove “add new item” link. Again, you don’t HAVE to use a CEWP, you could just put the javascript directly in the page using SPD. Anyway, here is how I did it: Using Related Item View / JavaScript Here’s the JavaScript I used in my Content Editor Web Part: <script type="text/javascript"> function NewTime() { // Get the Query String values and split them out into the vals array var vals = new Object(); var qs = location.search.substring(1, location.search.length); var args = qs.split("&"); for (var i=0; i < args.length; i++) { var nameVal = args[i].split("="); var temp = unescape(nameVal[1]).split('+'); nameVal[1] = temp.join(' '); vals[nameVal[0]] = nameVal[1]; } var issueID = vals["ID"]; //use this to bring up the pretty pop up NewItem2(event,"http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID); //use this to open a new window //window.location="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID; } </script> Solution 2 – DataFormWebPart and exact same 2007 Process This solution is a little more of a hack, but it also MUCH more close to the process we did in SP 2007. So, if you don’t mind not having the pretty pop-up and prefer the comforts of what you are used to, you can give this one a try. The basics steps are: Insert a DataFormWebPart instead of the List Data View Create a Parameter on DataFormWebPart to store “ID” Query String Variable Filter DataFormWebPart using Parameter Insert a link at bottom of DataForm Web part that points to the Child’s new item form and passes in the Parent Id using the Parameter. See.. like I told you, exact same process as in 2007 (except using the DataFormWeb Part). The DataFormWebPart also requires a lot more work to make it look “pretty” but it’s just table rows and cells, and can be configured pretty painlessly. Here is that video: Using DataForm Web Part One quick update… if you change the link in this solution from: <tr> <td><a href="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}">Click here to create new item...</a> </td> </tr> to: <tr> <td> <a href="javascript:NewItem2(event,'http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}');">Click here to create new item...</a> </td> </tr> It will open up in the pretty pop up and act the same as solution one… So… both Solutions will now behave the same to the end user. Just depends on which you want to implement. That’s all for now… Remember in both solutions when you have them working, you can make the “IssueID” invisible to users by using the “ms-hidden” class (it’s my previous blog post on the subject up there). That’s basically all there is to it! No pithy or witty closing this time… I am sorry it took me so long to dive into this and I hope your questions are answered. As I become more polished myself I will try to come up with a cleaner solution that will make everyone happy… As always, thanks for taking the time to stop by.

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C#/.NET Little Wonders: The Timeout static class

- by James Michael Hare

Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. When I started the “Little Wonders” series, I really wanted to pay homage to parts of the .NET Framework that are often small but can help in big ways. The item I have to discuss today really is a very small item in the .NET BCL, but once again I feel it can help make the intention of code much clearer and thus is worthy of note. The Problem - Magic numbers aren’t very readable or maintainable In my first Little Wonders Post (Five Little Wonders That Make Code Better) I mention the TimeSpan factory methods which, I feel, really help the readability of constructed TimeSpan instances. Just to quickly recap that discussion, ask yourself what the TimeSpan specified in each case below is 1: // Five minutes? Five Seconds? 2: var fiveWhat1 = new TimeSpan(0, 0, 5); 3: var fiveWhat2 = new TimeSpan(0, 0, 5, 0); 4: var fiveWhat3 = new TimeSpan(0, 0, 5, 0, 0); You’d think they’d all be the same unit of time, right? After all, most overloads tend to tack additional arguments on the end. But this is not the case with TimeSpan, where the constructor forms are: TimeSpan(int hours, int minutes, int seconds); TimeSpan(int days, int hours, int minutes, int seconds); TimeSpan(int days, int hours, int minutes, int seconds, int milliseconds); Notice how in the 4 and 5 parameter version we suddenly have the parameter days slipping in front of hours? This can make reading constructors like those above much harder. Fortunately, there are TimeSpan factory methods to help make your intention crystal clear: 1: // Ah! Much clearer! 2: var fiveSeconds = TimeSpan.FromSeconds(5); These are great because they remove all ambiguity from the reader! So in short, magic numbers in constructors and methods can be ambiguous, and anything we can do to clean up the intention of the developer will make the code much easier to read and maintain. Timeout – Readable identifiers for infinite timeout values In a similar way to TimeSpan, let’s consider specifying timeouts for some of .NET’s (or our own) many methods that allow you to specify timeout periods. For example, in the TPL Task class, there is a family of Wait() methods that can take TimeSpan or int for timeouts. Typically, if you want to specify an infinite timeout, you’d just call the version that doesn’t take a timeout parameter at all: 1: myTask.Wait(); // infinite wait But there are versions that take the int or TimeSpan for timeout as well: 1: // Wait for 100 ms 2: myTask.Wait(100); 3: 4: // Wait for 5 seconds 5: myTask.Wait(TimeSpan.FromSeconds(5); Now, if we want to specify an infinite timeout to wait on the Task, we could pass –1 (or a TimeSpan set to –1 ms), which what the .NET BCL methods with timeouts use to represent an infinite timeout: 1: // Also infinite timeouts, but harder to read/maintain 2: myTask.Wait(-1); 3: myTask.Wait(TimeSpan.FromMilliseconds(-1)); However, these are not as readable or maintainable. If you were writing this code, you might make the mistake of thinking 0 or int.MaxValue was an infinite timeout, and you’d be incorrect. Also, reading the code above it isn’t as clear that –1 is infinite unless you happen to know that is the specified behavior. To make the code like this easier to read and maintain, there is a static class called Timeout in the System.Threading namespace which contains definition for infinite timeouts specified as both int and TimeSpan forms: Timeout.Infinite An integer constant with a value of –1 Timeout.InfiniteTimeSpan A static readonly TimeSpan which represents –1 ms (only available in .NET 4.5+) This makes our calls to Task.Wait() (or any other calls with timeouts) much more clear: 1: // intention to wait indefinitely is quite clear now 2: myTask.Wait(Timeout.Infinite); 3: myTask.Wait(Timeout.InfiniteTimeSpan); But wait, you may say, why would we care at all? Why not use the version of Wait() that takes no arguments? Good question! When you’re directly calling the method with an infinite timeout that’s what you’d most likely do, but what if you are just passing along a timeout specified by a caller from higher up? Or perhaps storing a timeout value from a configuration file, and want to default it to infinite? For example, perhaps you are designing a communications module and want to be able to shutdown gracefully, but if you can’t gracefully finish in a specified amount of time you want to force the connection closed. You could create a Shutdown() method in your class, and take a TimeSpan or an int for the amount of time to wait for a clean shutdown – perhaps waiting for client to acknowledge – before terminating the connection. So, assume we had a pub/sub system with a class to broadcast messages: 1: // Some class to broadcast messages to connected clients 2: public class Broadcaster 3: { 4: // ... 5: 6: // Shutdown connection to clients, wait for ack back from clients 7: // until all acks received or timeout, whichever happens first 8: public void Shutdown(int timeout) 9: { 10: // Kick off a task here to send shutdown request to clients and wait 11: // for the task to finish below for the specified time... 12: 13: if (!shutdownTask.Wait(timeout)) 14: { 15: // If Wait() returns false, we timed out and task 16: // did not join in time. 17: } 18: } 19: } We could even add an overload to allow us to use TimeSpan instead of int, to give our callers the flexibility to specify timeouts either way: 1: // overload to allow them to specify Timeout in TimeSpan, would 2: // just call the int version passing in the TotalMilliseconds... 3: public void Shutdown(TimeSpan timeout) 4: { 5: Shutdown(timeout.TotalMilliseconds); 6: } Notice in case of this class, we don’t assume the caller wants infinite timeouts, we choose to rely on them to tell us how long to wait. So now, if they choose an infinite timeout, they could use the –1, which is more cryptic, or use Timeout class to make the intention clear: 1: // shutdown the broadcaster, waiting until all clients ack back 2: // without timing out. 3: myBroadcaster.Shutdown(Timeout.Infinite); We could even add a default argument using the int parameter version so that specifying no arguments to Shutdown() assumes an infinite timeout: 1: // Modified original Shutdown() method to add a default of 2: // Timeout.Infinite, works because Timeout.Infinite is a compile 3: // time constant. 4: public void Shutdown(int timeout = Timeout.Infinite) 5: { 6: // same code as before 7: } Note that you can’t default the ShutDown(TimeSpan) overload with Timeout.InfiniteTimeSpan since it is not a compile-time constant. The only acceptable default for a TimeSpan parameter would be default(TimeSpan) which is zero milliseconds, which specified no wait, not infinite wait. Summary While Timeout.Infinite and Timeout.InfiniteTimeSpan are not earth-shattering classes in terms of functionality, they do give you very handy and readable constant values that you can use in your programs to help increase readability and maintainability when specifying infinite timeouts for various timeouts in the BCL and your own applications. Technorati Tags: C#,CSharp,.NET,Little Wonders,Timeout,Task

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Windows 8.1 Will Start Encrypting Hard Drives By Default: Everything You Need to Know

- by Chris Hoffman

Windows 8.1 will automatically encrypt the storage on modern Windows PCs. This will help protect your files in case someone steals your laptop and tries to get at them, but it has important ramifications for data recovery. Previously, “BitLocker” was available on Professional and Enterprise editions of Windows, while “Device Encryption” was available on Windows RT and Windows Phone. Device encryption is included with all editions of Windows 8.1 — and it’s on by default. When Your Hard Drive Will Be Encrypted Windows 8.1 includes “Pervasive Device Encryption.” This works a bit differently from the standard BitLocker feature that has been included in Professional, Enterprise, and Ultimate editions of Windows for the past few versions. Before Windows 8.1 automatically enables Device Encryption, the following must be true: The Windows device “must support connected standby and meet the Windows Hardware Certification Kit (HCK) requirements for TPM and SecureBoot on ConnectedStandby systems.” (Source) Older Windows PCs won’t support this feature, while new Windows 8.1 devices you pick up will have this feature enabled by default. When Windows 8.1 installs cleanly and the computer is prepared, device encryption is “initialized” on the system drive and other internal drives. Windows uses a clear key at this point, which is removed later when the recovery key is successfully backed up. The PC’s user must log in with a Microsoft account with administrator privileges or join the PC to a domain. If a Microsoft account is used, a recovery key will be backed up to Microsoft’s servers and encryption will be enabled. If a domain account is used, a recovery key will be backed up to Active Directory Domain Services and encryption will be enabled. If you have an older Windows computer that you’ve upgraded to Windows 8.1, it may not support Device Encryption. If you log in with a local user account, Device Encryption won’t be enabled. If you upgrade your Windows 8 device to Windows 8.1, you’ll need to enable device encryption, as it’s off by default when upgrading. Recovering An Encrypted Hard Drive Device encryption means that a thief can’t just pick up your laptop, insert a Linux live CD or Windows installer disc, and boot the alternate operating system to view your files without knowing your Windows password. It means that no one can just pull the hard drive from your device, connect the hard drive to another computer, and view the files. We’ve previously explained that your Windows password doesn’t actually secure your files. With Windows 8.1, average Windows users will finally be protected with encryption by default. However, there’s a problem — if you forget your password and are unable to log in, you’d also be unable to recover your files. This is likely why encryption is only enabled when a user logs in with a Microsoft account (or connects to a domain). Microsoft holds a recovery key, so you can gain access to your files by going through a recovery process. As long as you’re able to authenticate using your Microsoft account credentials — for example, by receiving an SMS message on the cell phone number connected to your Microsoft account — you’ll be able to recover your encrypted data. With Windows 8.1, it’s more important than ever to configure your Microsoft account’s security settings and recovery methods so you’ll be able to recover your files if you ever get locked out of your Microsoft account. Microsoft does hold the recovery key and would be capable of providing it to law enforcement if it was requested, which is certainly a legitimate concern in the age of PRISM. However, this encryption still provides protection from thieves picking up your hard drive and digging through your personal or business files. If you’re worried about a government or a determined thief who’s capable of gaining access to your Microsoft account, you’ll want to encrypt your hard drive with software that doesn’t upload a copy of your recovery key to the Internet, such as TrueCrypt. How to Disable Device Encryption There should be no real reason to disable device encryption. If nothing else, it’s a useful feature that will hopefully protect sensitive data in the real world where people — and even businesses — don’t enable encryption on their own. As encryption is only enabled on devices with the appropriate hardware and will be enabled by default, Microsoft has hopefully ensured that users won’t see noticeable slow-downs in performance. Encryption adds some overhead, but the overhead can hopefully be handled by dedicated hardware. If you’d like to enable a different encryption solution or just disable encryption entirely, you can control this yourself. To do so, open the PC settings app — swipe in from the right edge of the screen or press Windows Key + C, click the Settings icon, and select Change PC settings. Navigate to PC and devices -> PC info. At the bottom of the PC info pane, you’ll see a Device Encryption section. Select Turn Off if you want to disable device encryption, or select Turn On if you want to enable it — users upgrading from Windows 8 will have to enable it manually in this way. Note that Device Encryption can’t be disabled on Windows RT devices, such as Microsoft’s Surface RT and Surface 2. If you don’t see the Device Encryption section in this window, you’re likely using an older device that doesn’t meet the requirements and thus doesn’t support Device Encryption. For example, our Windows 8.1 virtual machine doesn’t offer Device Encryption configuration options. This is the new normal for Windows PCs, tablets, and devices in general. Where files on typical PCs were once ripe for easy access by thieves, Windows PCs are now encrypted by default and recovery keys are sent to Microsoft’s servers for safe keeping. This last part may be a bit creepy, but it’s easy to imagine average users forgetting their passwords — they’d be very upset if they lost all their files because they had to reset their passwords. It’s also an improvement over Windows PCs being completely unprotected by default.

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Coming to OpenWorld? A must attend session…

- by Ruma Sanyal

Normal 0 false false false EN-US X-NONE X-NONE NTT Docomo, Inc. is the predominant mobile phone operator in Japan. The name is officially an abbreviation of the phrase, "do communications over the mobile network", and is also from a compound word dokomo, meaning "everywhere" in Japanese. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One of the most important of NTT Docomo’s systems is ALADIN, which is a nationwide operating system shared with its eight regional subsidiaries. ALADIN has five primary functions: customer management, phone number management, information processing and storage, sales information management, and credit investigation. To enhance cost efficiency and help ensure stable operation of ALADIN, NTT Docomo has employed Oracle WebLogic Server as a new application platform. Further information on this can be found here. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Last year at OpenWorld, NTT Docomo was honored as an Innovation Award Winner for: · Implementing real time sales and contract management system enabling all services requested by customers for immediate activations before customer leaves the Docomo store · A robust disaster recovery strategy, room to grow the business, and ability to move custom Java development to a platform with built in standards - WebLogic · Better performance, better reliability, better stability, and smooth migration v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Meet This Year's Most Impressive Innovators! This year we continue to honor customers for their most innovative and cutting-edge solutions using Oracle Fusion Middleware. Join us in celebrating award recipients’ great achievements and commitment to innovation. Oracle Fusion Middleware: Meet This Year's Most Impressive Innovators Session ID: CON7029 Tuesday September 30, 2014 @ 5-5:45 pm (PST) Yerba Buena Center for the Arts YBCA Theater (next to Moscone North) 700 Howard St., San Francisco, CA, 94103 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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CodePlex Daily Summary for Saturday, March 27, 2010

CodePlex Daily Summary for Saturday, March 27, 2010New ProjectsAlter gear SQL index Management: SQL Index management displays a list of indexes available for the chosen database and allows you to select an individual / group of indexes to be r...ASP League Ladder System: An ASP ladder / league system for online gaming league or real life leagues also.Augmented Reality Strategy Simulator: Augmented Reality Strategy Simulator is a software suite to promote computer aided strategy planning. Sports team can visualize their strategy usin...Boo syntax highlighting for Visual Studio 2010: Simple syntax hightlighting VSX add-in for Boo language in Visual Studio 2010.easySan: easySan zur einfachen Mitgliedsverwaltung im BRKFsUnit: FsUnit makes unit-testing with F# more enjoyable. It adds a special syntax to your favorite .NET testing framework.Laughing Dog XNA Framework: Laughing Dog is a simple to use, component based 2D framework for XNA game development. At present it is very early in development and as such is f...miniTodo: WPFでMVVMの練習にてきとうに作ったTODOアプリ実用は無理です。My Common Library on .NET with CSharp: My Common Library on .NET with CSharp, it conclude database assecc, encrypt string, data caching, StringUtility, thank you for your view.Native code wrapping using c# : fsutil sparse commands: Ever thought about creating HUGE FILES for future use but felt bad for the wasted memory? Well, SPARSE FILES are the ANSWER! This FSUTIL SPARSE CO...Open SOA Platform: A centralized system for administering applications throught a SOA Enterprise Service Bus: Runtime environment (PROD, DEV, ...) , application and s...P-DBMS: Network and Database ProjectPraiseSight: PraiseSight is supposed to become a practical tool for churches to catalog an present their songs, lyrics and presentations on a beamer. The soluti...Pretty Good Frontend: Pretty Good Frontend is a sample frontend for ConfigMgr (SCCM) 2007 and MDT 2010 Zero Touch. S3Appender (Appender for Log4Net that Uses Amazon S3 For Storing Log Files): The S3Appender is a log4net appender that stores log events in either a MemoryStream or FileStream and sends them to S3 based on time intervals and...sEmit: sEmit (sms emitter) is an application written in C# which was built to send text messages. The project was founded in May 2009 by cansik. It works ...Silverlight RIA Tools: A tool set that generates a full RIA Solutions in Silverlightthommo cannon: Cannon for shooting down ThommosTianjin Polytechnic University Online Judge: Online Judge System Built on Microsoft technologies. Vision & Scope: A distributed OJ Solution on Windows and Cloud. Technologies used or planed...Tinare: Tinare is an byte encryption and decryption alogrithm. The input key is a string password.TinyPlug: Small Plugin Manager, written in C# Allows a project to define supported interfaces, and at runtime add plugins which support (inherit) these in...Utility niconv helps to convert text from one encoding to another: .NET implementation of GUN iconv console converter utility. The niconv program converts text from one encoding to another encoding. In the future r...WareFeed - Software Business Analytics: WareFeed is a simple but effective Software Business Analytics tool written in PHP and compatible others languages such as .NET, Java or Python. It...Y36API1: Semestralni projekt na Y36APINew ReleasesAlter gear SQL index Management: Setup 1.0.0: setup for first alpha releaseASP League Ladder System: ASPLeagueRelease_0_4_1: Release v 0.41Augmented Reality Strategy Simulator: Augmented Reality Strategy Simulator: Version 1.0 InstallerAutoAudit: AutoAudit 1.10e: Version 1.10e will be the final iteration of version 1 development. Version 2 will begin adding switches and options. Pleae email your suggestio...Boo syntax highlighting for Visual Studio 2010: Boo syntax VS 2010 - alpha: First release TODO: Multiline comments!Chargify.NET: Chargify.NET 0.6: Updated library, using Metered Components and updated Product information.Composer: V1.0.326.1000 Alpha: Initial Alpha release. Should be stable, with minor issues.CoNatural Components: CoNatural Components 1.6: Code fixes: Created helper classes to generate source code for type mapper/materializer. Fixed issue in optimized type materializer when loading ...CRM External View: 1.2: New Features in v1.2 release Password protected views. No more using Web Data Access role from v1. Filtering capabilities Caching for performan...Designit Video Embed Package: Release 1.1.0 beta1: You can now either have the video embeded directly in the template or have a preview in template that opens the video in a lightbox window.FsUnit: FsUnit 0.9.0 for NUnit: This release is for F# 2.0 and NUnit 2.5+.Laughing Dog XNA Framework: Laughing Dog 0.0.1: Laughing Dog - Alpla - v 0.0.1 First released version of the Laughing Dog framework.LiveUpload to Facebook: LiveUpload to Facebook 3.2: Version 3.2Become a fan on Facebook! Features Quickly and easily upload your photos and videos to Facebook, including any people tags added in Win...MapWindow6: MapWindow 6.0 msi March 26: This version adds the Join feature for creating a new "featureset" with attributes that are joined with attributes from a Excel data label named 'D...Mobile Broadband Logging Monitor: Mobile Broadband Logging Monitor 1.2.2: This edition supports: Newer and older editions of Birdstep Technology's EasyConnect HUAWEI Mobile Partner MWConn User defined location for s...Multiplayer Quiz: Release 1_6_351_0: A beta release of the next version. Please leave any errors in discussions or comments.Native code wrapping using c# : fsutil sparse commands: Fsutil sparse file native code - c sharp wrapper: Project Description A C# code wrapping a native code-Sparse files1 The code is about SPARSE files- the abillity to create huge files (for future us...Nice Libraries: 1.30 build 50325.01: Release 1.30 build 50325.01Pretty Good Frontend: Pretty Good Frontend binaries v1.0: This is the first public release of the Pretty Good Frontend binariesPylor: Pylor 0.1 alpha: This is the very first published version. I hope I can put a sample project soon.Quick Performance Monitor: Version 1.1 refresh: There was a typo or two in the sample batch file. Corrected now.Rapidshare Episode Downloader: RED v0.8.3: 0.8.1 introduced the ability to advance to the next episode. In 0.8.2 a bug was found that if episode number is less then 10, then the preceding 0...RapidWebDev - .NET Enterprise Software Development Infrastructure: RapidWebDev 1.52: RapidWebDev is an infrastructure helps to develop enterprise software solutions in Microsoft .NET easily and productively. This is the release vers...thommo cannon: game: gamethommo cannon: setup: setupthommo cannon: test: testTinare: Tinare DLL: Tinare DLL is a dynamic-link library written in C# which provides the functions to encrypt and decrypt a byte stream with tinare.WeatherBar: WeatherBar 2.1 [No Installation]: Minor changes to release 2.0 (http://weatherbar.codeplex.com/releases/view/42490). Fixed the bug that caused an exception to be thrown if the user...Most Popular ProjectsMetaSharpRawrWBFS ManagerASP.NET Ajax LibrarySilverlight ToolkitMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETMicrosoft Biology FoundationFarseer Physics Enginepatterns & practices: Composite WPF and SilverlightLINQ to TwitterTable2ClassFluent Ribbon Control SuiteNB_Store - Free DotNetNuke Ecommerce Catalog Module

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