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  • Last fortnight...

    - by rajeshr
    In the last fortnight, I had an opportunity to meet up with some very energetic folks, who actively participated in a couple of OU programs on Solaris 11 and MySQL. I thank them for their participation and hope all of 'em had a good learning experience showing up for Oracle University programs. As always, I'm publishing below a moment from each of the aforesaid programs. MySQL DBA session in Bangalore. It's unfair if I don't express my heartfelt thanks to each of 'em for a serious teach back session through out the training program and I wish to do so by publishing moments from each one's teach back assignment: Below is a class photograph from Solaris 11 Administration Session in Bangalore.

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  • eSTEP TechCast - November 2013 Material available

    - by mseika
    Dear Partners,We would like to extend our sincere thanks to those of you who attended our TechCast on "The Operational Management benefits of Engineered Systems". The materials (presentation, replay) from the TechCast are now available for all of you via our eSTEP portal.  You will need to provide your email address and the pin below to access the downloads. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011The material can be found under tab eSTEP TechCast.  Feel free to explore also the other delivered TechCasts and more useful information under the Download and Links tab. Any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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  • Enablement 2.0 Get Specialized!

    - by mseika
    Oracle PartnerNetwork Specialized program is releasing new certifications on our latest products, and partners are invited to be the first candidates. A Certification exam goes through a rigorous review process called a beta period. Here are a few advantages of taking a Beta Exam: Certification exams during the beta period count towards your Company Specialization. Most new Certified Specialist Exams have no training requirement. Beta Exams Vouchers are available in limited quantity, so request a voucher today by contacting the Partner Enablement Team and act fast to reserve your test from the list below. For more information click here. 

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  • Why Deliver Customer Service in the Cloud?

    - by Charles Knapp
    In volatile, competitive markets, delivering exceptional service across channels is essential. But delivering world-class service on tight budgets, and deliving improvements quickly, is a tough challenge. That's why so many of the world's most successful organizations choose to deliver customer service in the cloud. Example: Michele Watson, VP of Global Customer Care at Match.com, says Oracle's service in the cloud "helps our customer receive the support they need in real time, our contact center agents be more productive and helpful, and our executive and product development teams receive detailed feedback to continue our improve our customers' experience." Learn more here about why you should consider delivering customer service in the cloud. 

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  • 'outlier': I/O ???

    - by katsumii
    ??? outlier ???????????????????????????????? - Wikipedia???(????)????????????????????????????????????????????????????????????????outlier site:docs.oracle.com - Google SearchOutlier Update Percent (MRP and Supply Chain Planning Help) Oracle Demantra Implementation Guide OraSVMClassificationSettings (Oracle Data Mining Java API ... Defining a Forecast Set (MRP and Supply Chain Planning Help)????????????????????? I/O ???????????? ????????? 'Exadata' ? 'outlier' ???????????????????????????????Guy Harrison - Yet Another Database Blog - Exadata Smart Flash Logging–Outliersflash log feature was effective in eliminating or at least reducing very extreme outlying redo log sync times.????????? Solaris 11.1 ?? I/O ??????????????????????Oracle Announces Availability of Oracle Solaris 11.1 and Oracle Solaris Cluster 4.1Oracle Solaris 11.1 exposes OracleSolaris DTraceI/O interfaces that allow an Oracle Database administrator to identify I/O outliers and subsequently isolate network or storage bottlenecks.

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  • PeopleSoft HCM?????????????????????????????

    - by user775380
    ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????  - ?????????  - ?????????????????????  - ????(???????????????/??/????????)  - ???????????????? ???????????????????????????ERP???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????????????????Hyperion???????????????????????????????????????????????CSE??????PeopleSoft HCM?????????Essbase????????????????????????????????????????????????????PeopleSoft?HCM????????????????????????(Essbase????/???????????????????????????)  Essbase?????~Excel??????·?? Essbase?Excel?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? Essbase?????????????????????????????????????????????PeopleSoft HCM???????????????????????????????????????????PeopleSoft????????????PeopleTools 8.52?Cube Builder?????????????? ???????????????????????????????????? ????: ????????????(12/5): ???????ERP???PeopleSoft Enterprise??????????? CSE?????: ???????????? (?????????????????????????????????) ITPro????: ????????????CSE?PeopleSoft???????? Oracle Essbase????: ????????????????

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  • ?????? ??????????! ?Gold???? vol.10

    - by M.Morozumi
    ------------------------------- ????: (       ) ?CONFIGURE AUXNAME ??? DB_FILE_NAME_CONVERT ?????????????????????·???????????????????????Recovery Manager ? TSPITR ????????????????????????????????????????????????????????????? (       ) ?????????????1????????? ???: SET FILENAME SET NEWNAME ????????????? ------------------------------- ??: 2.  SET NEWNAME ??:  SET NEWNAME?CONFIGURE AUXNAME ??? DB_FILE_NAME_CONVERT ?????????????????????·???????????????????????Recovery Manager ? TSPITR ?????????????? ???????: Oracle Database 11g: ????????? II

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  • ????????????

    - by ???02
    ????????????Oracle Data Masking Pack???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????????????Oracle Data Masking????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????1. ??????????????Oracle Enterpirse Manager?GUI????????????????????????????????????????????????????????????????????2. ???????????????????????? "???"????????????????????"?????"??????????????????"?????"????????????????????????????????????????????"?????"??????????????????????"?????"?????????????????3. Oracle Database??????? / ?? / ??????????????????????????????????????????4. ????????????Oracle Data Masking Pack??Oracle Enterprise Manager??????????????????1???????????????·????·??????????·???????????????????? ?????? Oracle Direct

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  • ?IT????????????????????

    - by ????
    ????2011?11?9??IT?????????????ITGI Japan ???????2001???????IT????????????????? ?????? ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? IT????????????! ???????? IT????????????????????IT?????????????????????????????? ??IT???????????????????? ???????????? Oracle????????????????????????   ??????? ???????????????IFRS????????????????????????????????????????? ??????????????????????????IT??????????????????????????????   ??????????????IT??????????????????IT????????????????????????????????????????????????????????(GRC)?????????????????? ???????????????????LIXCL???NTT???????????????????????????????????? ?????? ??? ????????????? ??????????????????????????????????????    

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  • ????????2013?1??:11GR2 ?????????(???)

    - by Allen Gao
    ????1?????????????(???)?????????????????????????11gR2??????????,??????????????????????,??????????????????????     ????????????????????,???????????????,?????????????????,?????????????,??????????????,????????????????????????????     ??,???????????????,??????,???????(??? Oracle Support Lifecycle Advisors????),?????????????????????????? WebEx??????(???)?????:2013?1?15?15:00(????)  ????: 593 957 262 ????????  1. ??????:https://oracleaw.webex.com/oracleaw/onstage/g.php?d=593957262&t=a2. ?????????????????,???????????,?????????InterCall????????Webex???????,???????????,??????:    - ????ID: 71585555   - ????????: 1080 044 111 82   - ?????????: 1080 074 413 29   - ????: 8009 661 55     - ????: 0080 104 4259   - ????????????????MOS?? 1148600.1 ???????:????????????,??????????(31151003)??????(First Name and Last Name)

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  • ????!DBA & Developer Day ??????????????????????????????!

    - by OTN-J Master
    ???(11?20?)??????????????????????????????Oracle DBA & Developer Day????????????????????????????????????????????????? ???????????????????????????????????·?????????????????????????????????????????????????????????????????? ???????????????”?”????????????????????????????????????????????????????????????????????????? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?????????????????????????????????????????!! OTN???????????????24?????????????????????????????????????????????·?????????????????????????????????????????12???????????????????OTN???????????????????????????? ???????·?????(MyProfile??)??????????????????????OTN???????????????????????·????????????????????????????????????·????????????????????????????? (?????????) >> OTN????????????????????

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  • ?????create or replace???PL/SQL??

    - by Liu Maclean(???)
    ????T.Askmaclean.com?????10gR2??????procedure,?????????create or replace ??????????????????,????Oracle???????????????????procedure? ??Maclean ??2?10gR2???????????PL/SQL?????: ??1: ??Flashback Query ????,?????????????flashback database,??????????create or replace???SQL??source$??????????undo data,????????????: SQL> select * from V$version; BANNER ---------------------------------------------------------------- Oracle Database 10g Enterprise Edition Release 10.2.0.5.0 - 64bi PL/SQL Release 10.2.0.5.0 - Production CORE 10.2.0.5.0 Production TNS for Linux: Version 10.2.0.5.0 - Production NLSRTL Version 10.2.0.5.0 - Production SQL> select * from global_name; GLOBAL_NAME -------------------------------------------------------------------------------- www.oracledatabase12g.com SQL> create or replace procedure maclean_proc as   2  begin   3  execute immediate 'select 1 from dual';   4  end;   5  / Procedure created. SQL> select * from dba_source where name='MACLEAN_PROC'; OWNER      NAME                           TYPE               LINE TEXT ---------- ------------------------------ ------------ ---------- -------------------------------------------------- SYS        MACLEAN_PROC                   PROCEDURE             1 procedure maclean_proc as SYS        MACLEAN_PROC                   PROCEDURE             2 begin SYS        MACLEAN_PROC                   PROCEDURE             3 execute immediate 'select 1 from dual'; SYS        MACLEAN_PROC                   PROCEDURE             4 end; SQL> select current_scn from v$database; CURRENT_SCN -----------     2660057 create or replace procedure maclean_proc as begin -- I am new procedure execute immediate 'select 2 from dual'; end; / Procedure created. SQL> select current_scn from v$database; CURRENT_SCN -----------     2660113 SQL> select * from dba_source where name='MACLEAN_PROC'; OWNER      NAME                           TYPE               LINE TEXT ---------- ------------------------------ ------------ ---------- -------------------------------------------------- SYS        MACLEAN_PROC                   PROCEDURE             1 procedure maclean_proc as SYS        MACLEAN_PROC                   PROCEDURE             2 begin SYS        MACLEAN_PROC                   PROCEDURE             3 -- I am new procedure SYS        MACLEAN_PROC                   PROCEDURE             4 execute immediate 'select 2 from dual'; SYS        MACLEAN_PROC                   PROCEDURE             5 end; SQL> create table old_source as select * from dba_source as of scn 2660057 where name='MACLEAN_PROC'; Table created. SQL> select * from old_source where name='MACLEAN_PROC'; OWNER      NAME                           TYPE               LINE TEXT ---------- ------------------------------ ------------ ---------- -------------------------------------------------- SYS        MACLEAN_PROC                   PROCEDURE             1 procedure maclean_proc as SYS        MACLEAN_PROC                   PROCEDURE             2 begin SYS        MACLEAN_PROC                   PROCEDURE             3 execute immediate 'select 1 from dual'; SYS        MACLEAN_PROC                   PROCEDURE             4 end; ?????????scn??flashback query????,????????as of timestamp??????????,????PL/SQL????????????????undo??????????,????????????replace/drop ??????PL/SQL??? ??2 ??logminer??replace/drop PL/SQL?????SQL???DELETE??,??logminer?UNDO SQL???PL/SQL?????? ????????????????archivelog????,??????????????? minimal supplemental logging,??????????Unsupported SQLREDO???: create or replace?? ?? procedure???????SQL??????, ??????procedure????????????????, source$??????????????: SQL> ALTER DATABASE ADD SUPPLEMENTAL LOG DATA; Database altered. SQL> create or replace procedure maclean_proc as   2  begin   3  execute immediate 'select 1 from dual';   4  end;   5  / Procedure created. SQL> SQL> oradebug setmypid; Statement processed. SQL> SQL> oradebug event 10046 trace name context forever,level 12; Statement processed. SQL> SQL> create or replace procedure maclean_proc as   2  begin   3  execute immediate 'select 2 from dual';   4  end;   5  / Procedure created. SQL> oradebug tracefile_name /s01/admin/G10R25/udump/g10r25_ora_4305.trc [oracle@vrh8 ~]$ egrep  "update|insert|delete|merge"  /s01/admin/G10R25/udump/g10r25_ora_4305.trc delete from procedureinfo$ where obj#=:1 delete from argument$ where obj#=:1 delete from procedurec$ where obj#=:1 delete from procedureplsql$ where obj#=:1 delete from procedurejava$ where obj#=:1 delete from vtable$ where obj#=:1 insert into procedureinfo$(obj#,procedure#,overload#,procedurename,properties,itypeobj#) values (:1,:2,:3,:4,:5,:6) insert into argument$( obj#,procedure$,procedure#,overload#,position#,sequence#,level#,argument,type#,default#,in_out,length,precision#,scale,radix,charsetid,charsetform,properties,type_owner,type_name,type_subname,type_linkname,pls_type) values (:1,:2,:3,:4,:5,:6,:7,:8,:9,:10,:11,:12,:13,:14,:15,:16,:17,:18,:19,:20,:21,:22,:23) insert into procedureplsql$(obj#,procedure#,entrypoint#) values (:1,:2,:3) update procedure$ set audit$=:2,options=:3 where obj#=:1 delete from source$ where obj#=:1 insert into source$(obj#,line,source) values (:1,:2,:3) delete from idl_ub1$ where obj#=:1 and part=:2 and version<>:3 delete from idl_char$ where obj#=:1 and part=:2 and version<>:3 delete from idl_ub2$ where obj#=:1 and part=:2 and version<>:3 delete from idl_sb4$ where obj#=:1 and part=:2 and version<>:3 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 update idl_sb4$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_ub1$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_char$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_ub2$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 delete from idl_ub1$ where obj#=:1 and part=:2 and version<>:3 delete from idl_char$ where obj#=:1 and part=:2 and version<>:3 delete from idl_ub2$ where obj#=:1 and part=:2 and version<>:3 delete from idl_sb4$ where obj#=:1 and part=:2 and version<>:3 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from idl_ub1$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_char$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_ub2$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_sb4$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_ub1$ where obj#=:1 and part=:2 and version<>:3 delete from idl_char$ where obj#=:1 and part=:2 and version<>:3 delete from idl_ub2$ where obj#=:1 and part=:2 and version<>:3 delete from idl_sb4$ where obj#=:1 and part=:2 and version<>:3 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 update idl_sb4$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 update idl_ub1$ set piece#=:1 ,length=:2 , piece=:3 where obj#=:4 and part=:5 and piece#=:6 and version=:7 delete from idl_char$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from idl_ub2$ where obj#=:1 and part=:2 and (piece#<:3 or piece#>:4) and version=:5 delete from error$ where obj#=:1 delete from settings$ where obj# = :1 insert into settings$(obj#, param, value) values (:1, :2, :3) delete from warning_settings$ where obj# = :1 insert into warning_settings$(obj#, warning_num, global_mod, property) values (:1, :2, :3, :4) delete from dependency$ where d_obj#=:1 delete from access$ where d_obj#=:1 insert into dependency$(d_obj#,d_timestamp,order#,p_obj#,p_timestamp, property, d_attrs)values (:1,:2,:3,:4,:5,:6, :7) insert into access$(d_obj#,order#,columns,types) values (:1,:2,:3,:4) update obj$ set obj#=:6,type#=:7,ctime=:8,mtime=:9,stime=:10,status=:11,dataobj#=:13,flags=:14,oid$=:15,spare1=:16, spare2=:17 where owner#=:1 and name=:2 and namespace=:3 and(remoteowner=:4 or remoteowner is null and :4 is null)and(linkname=:5 or linkname is null and :5 is null)and(subname=:12 or subname is null and :12 is null) ?drop procedure??????source$???PL/SQL?????: SQL> oradebug setmypid; Statement processed. SQL> oradebug event 10046 trace name context forever,level 12; Statement processed. SQL> drop procedure maclean_proc; Procedure dropped. SQL> oradebug tracefile_name /s01/admin/G10R25/udump/g10r25_ora_4331.trc delete from context$ where obj#=:1 delete from dir$ where obj#=:1 delete from type_misc$ where obj#=:1 delete from library$ where obj#=:1 delete from procedure$ where obj#=:1 delete from javaobj$ where obj#=:1 delete from operator$ where obj#=:1 delete from opbinding$ where obj#=:1 delete from opancillary$ where obj#=:1 delete from oparg$ where obj# = :1 delete from com$ where obj#=:1 delete from source$ where obj#=:1 delete from idl_ub1$ where obj#=:1 and part=:2 delete from idl_char$ where obj#=:1 and part=:2 delete from idl_ub2$ where obj#=:1 and part=:2 delete from idl_sb4$ where obj#=:1 and part=:2 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from idl_ub1$ where obj#=:1 and part=:2 delete from idl_char$ where obj#=:1 and part=:2 delete from idl_ub2$ where obj#=:1 and part=:2 delete from idl_sb4$ where obj#=:1 and part=:2 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from idl_ub1$ where obj#=:1 and part=:2 delete from idl_char$ where obj#=:1 and part=:2 delete from idl_ub2$ where obj#=:1 and part=:2 delete from idl_sb4$ where obj#=:1 and part=:2 delete from ncomp_dll$ where obj#=:1 returning dllname into :2 delete from error$ where obj#=:1 delete from settings$ where obj# = :1 delete from procedureinfo$ where obj#=:1 delete from argument$ where obj#=:1 delete from procedurec$ where obj#=:1 delete from procedureplsql$ where obj#=:1 delete from procedurejava$ where obj#=:1 delete from vtable$ where obj#=:1 delete from dependency$ where d_obj#=:1 delete from access$ where d_obj#=:1 delete from objauth$ where obj#=:1 update obj$ set obj#=:6,type#=:7,ctime=:8,mtime=:9,stime=:10,status=:11,dataobj#=:13,flags=:14,oid$=:15,spare1=:16, spare2=:17 where owner#=:1 and name=:2 and namespace=:3 and(remoteowner=:4 or remoteowner is null and :4 is null)and(linkname=:5 or linkname is null and :5 is null)and(subname=:12 or subname is null and :12 is null) ??????????source$???redo: SQL> alter system switch logfile; System altered. SQL> select sequence#,name from v$archived_log where sequence#=(select max(sequence#) from v$archived_log);  SEQUENCE# ---------- NAME --------------------------------------------------------------------------------        242 /s01/flash_recovery_area/G10R25/archivelog/2012_05_21/o1_mf_1_242_7vnm13k6_.arc SQL> exec dbms_logmnr.add_logfile ('/s01/flash_recovery_area/G10R25/archivelog/2012_05_21/o1_mf_1_242_7vnm13k6_.arc',options => dbms_logmnr.new); PL/SQL procedure successfully completed. SQL> exec dbms_logmnr.start_logmnr(options => dbms_logmnr.dict_from_online_catalog); PL/SQL procedure successfully completed. SQL> select sql_redo,sql_undo from v$logmnr_contents where seg_name = 'SOURCE$' and operation='DELETE'; delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '1' and "SOURCE" = 'procedure maclean_proc as ' and ROWID = 'AAAABIAABAAALpyAAN'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','1','procedure maclean_proc as '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '2' and "SOURCE" = 'begin ' and ROWID = 'AAAABIAABAAALpyAAO'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','2','begin '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '3' and "SOURCE" = 'execute immediate ''select 1 from dual''; ' and ROWID = 'AAAABIAABAAALpyAAP'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','3','execute immediate ''select 1 from dual''; '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '4' and "SOURCE" = 'end;' and ROWID = 'AAAABIAABAAALpyAAQ'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','4','end;'); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '1' and "SOURCE" = 'procedure maclean_proc as ' and ROWID = 'AAAABIAABAAALpyAAJ'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','1','procedure maclean_proc as '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '2' and "SOURCE" = 'begin ' and ROWID = 'AAAABIAABAAALpyAAK'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','2','begin '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '3' and "SOURCE" = 'execute immediate ''select 2 from dual''; ' and ROWID = 'AAAABIAABAAALpyAAL'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','3','execute immediate ''select 2 from dual''; '); delete from "SYS"."SOURCE$" where "OBJ#" = '56059' and "LINE" = '4' and "SOURCE" = 'end;' and ROWID = 'AAAABIAABAAALpyAAM'; insert into "SYS"."SOURCE$"("OBJ#","LINE","SOURCE") values ('56059','4','end;'); ???? logminer???UNDO SQL???????source$????,?DELETE????????????,????SOURCE????????????PL/SQL???DDL???

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  • Cannot read value from SYS_CONTEXT

    - by AppleGrew
    I have a PL/SQL procedure which sets some variable in user session, like the following:- Dbms_Session.Set_Context( NAMESPACE =>'MY_CTX', ATTRIBUTE => 'FLAG_NAME', Value => 'some value'); Just after this (in the same procedure), I try to read the value of this flag, using:- SYS_CONTEXT('MY_CTX', 'FLAG_NAME'); The above returns nothing. How did the DB lose this value? The weirder part is that if I invoke this proc directly from Oracle SQL Developer then it works. It doesn't work when I invoke this proc from my web application from callable statement. --EDIT-- Added an example as to how we are invoking the proc from our Java code. String statement = "Begin package_name.proc_name( flag_val => :1); END;"; OracleCallableStatement st = <some object by some framework> .createCallableStatement(statement); st.setString(1, 'flag value'); st.execute(); st.close();

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  • Create a Social Community of Trust Along With Your Federal Digital Services Governance

    - by TedMcLaughlan
    The Digital Services Governance Recommendations were recently released, supporting the US Federal Government's Digital Government Strategy Milestone Action #4.2 to establish agency-wide governance structures for developing and delivering digital services. Figure 1 - From: "Digital Services Governance Recommendations" While extremely important from a policy and procedure perspective within an Agency's information management and communications enterprise, these recommendations only very lightly reference perhaps the most important success enabler - the "Trusted Community" required for ultimate usefulness of the services delivered. By "ultimate usefulness", I mean the collection of public, transparent properties around government information and digital services that include social trust and validation, social reach, expert respect, and comparative, standard measures of relative value. In other words, do the digital services meet expectations of the public, social media ecosystem (people AND machines)? A rigid governance framework, controlling by rules, policies and roles the creation and dissemination of digital services may meet the expectations of direct end-users and most stakeholders - including the agency information stewards and security officers. All others who may share comments about the services, write about them, swap or review extracts, repackage, visualize or otherwise repurpose the output for use in entirely unanticipated, social ways - these "stakeholders" will not be governed, but may observe guidance generated by a "Trusted Community". As recognized members of the trusted community, these stakeholders may ultimately define the right scope and detail of governance that all other users might observe, promoting and refining the usefulness of the government product as the social ecosystem expects. So, as part of an agency-centric governance framework, it's advised that a flexible governance model be created for stewarding a "Community of Trust" around the digital services. The first steps follow the approach outlined in the Recommendations: Step 1: Gather a Core Team In addition to the roles and responsibilities described, perhaps a set of characteristics and responsibilities can be developed for the "Trusted Community Steward/Advocate" - i.e. a person or team who (a) are entirely cognizant of and respected within the external social media communities, and (b) are trusted both within the agency and outside as practical, responsible, non-partisan communicators of useful information. The may seem like a standard Agency PR/Outreach team role - but often an agency or stakeholder subject matter expert with a public, active social persona works even better. Step 2: Assess What You Have In addition to existing, agency or stakeholder decision-making bodies and assets, it's important to take a PR/Marketing view of the social ecosystem. How visible are the services across the social channels utilized by current or desired constituents of your agency? What's the online reputation of your agency and perhaps the service(s)? Is Search Engine Optimization (SEO) a facet of external communications/publishing lifecycles? Who are the public champions, instigators, value-adders for the digital services, or perhaps just influential "communicators" (i.e. with no stake in the game)? You're essentially assessing your market and social presence, and identifying the actors (including your own agency employees) in the existing community of trust. Step 3: Determine What You Want The evolving Community of Trust will most readily absorb, support and provide feedback regarding "Core Principles" (Element B of the "six essential elements of a digital services governance structure") shared by your Agency, and obviously play a large, though probably very unstructured part in Element D "Stakeholder Input and Participation". Plan for this, and seek input from the social media community with respect to performance metrics - these should be geared around the outcome and growth of the trusted communities actions. How big and active is this community? What's the influential reach of this community with respect to particular messaging or campaigns generated by the Agency? What's the referral rate TO your digital services, FROM channels owned or operated by members of this community? (this requires governance with respect to content generation inclusive of "markers" or "tags"). At this point, while your Agency proceeds with steps 4 ("Build/Validate the Governance Structure") and 5 ("Share, Review, Upgrade"), the Community of Trust might as well just get going, and start adding value and usefulness to the existing conversations, existing data services - loosely though directionally-stewarded by your trusted advocate(s). Why is this an "Enterprise Architecture" topic? Because it's increasingly apparent that a Public Service "Enterprise" is not wholly contained within Agency facilities, firewalls and job titles - it's also manifested in actual, perceived or representative forms outside the walls, on the social Internet. An Agency's EA model and resulting investments both facilitate and are impacted by the "Social Enterprise". At Oracle, we're very active both within our Enterprise and outside, helping foster social architectures that enable truly useful public services, digital or otherwise.

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  • Optimizing MySQL, Improving Performance of Database Servers

    - by Antoinette O'Sullivan
    Optimization involves improving the performance of a database server and queries that run against it. Optimization reduces query execution time and optimized queries benefit everyone that uses the server. When the server runs more smoothly and processes more queries with less, it performs better as a whole. To learn more about how a MySQL developer can make a difference with optimization, take the MySQL Developers training course. This 5-day instructor-led course is available as: Live-Virtual Event: Attend a live class from your own desk - no travel required. Choose from a selection of events on the schedule to suit different timezones. In-Class Event: Travel to an education center to attend an event. Below is a selection of the events on the schedule.  Location  Date  Delivery Language  Vienna, Austria  17 November 2014  German  Brussels, Belgium  8 December 2014  English  Sao Paulo, Brazil  14 July 2014  Brazilian Portuguese London, English  29 September 2014  English   Belfast, Ireland  6 October 2014  English  Dublin, Ireland  27 October 2014  English  Milan, Italy  10 November 2014  Italian  Rome, Italy  21 July 2014  Italian  Nairobi, Kenya  14 July 2014  English  Petaling Jaya, Malaysia  25 August 2014  English  Utrecht, Netherlands  21 July 2014  English  Makati City, Philippines  29 September 2014  English  Warsaw, Poland  25 August 2014  Polish  Lisbon, Portugal  13 October 2014  European Portuguese  Porto, Portugal  13 October 2014  European Portuguese  Barcelona, Spain  7 July 2014  Spanish  Madrid, Spain  3 November 2014  Spanish  Valencia, Spain  24 November 2014  Spanish  Basel, Switzerland  4 August 2014  German  Bern, Switzerland  4 August 2014  German  Zurich, Switzerland  4 August 2014  German The MySQL for Developers course helps prepare you for the MySQL 5.6 Developers OCP certification exam. To register for an event, request an additional event or learn more about the authentic MySQL curriculum, go to http://education.oracle.com/mysql.

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  • Creating a thematic map

    - by jsharma
    This post describes how to create a simple thematic map, just a state population layer, with no underlying map tile layer. The map shows states color-coded by total population. The map is interactive with info-windows and can be panned and zoomed. The sample code demonstrates the following: Displaying an interactive vector layer with no background map tile layer (i.e. purpose and use of the Universe object) Using a dynamic (i.e. defined via the javascript client API) color bucket style Dynamically changing a layer's rendering style Specifying which attribute value to use in determining the bucket, and hence style, for a feature (FoI) The result is shown in the screenshot below. The states layer was defined, and stored in the user_sdo_themes view of the mvdemo schema, using MapBuilder. The underlying table is defined as SQL> desc states_32775  Name                                      Null?    Type ----------------------------------------- -------- ----------------------------  STATE                                              VARCHAR2(26)  STATE_ABRV                                         VARCHAR2(2) FIPSST                                             VARCHAR2(2) TOTPOP                                             NUMBER PCTSMPLD                                           NUMBER LANDSQMI                                           NUMBER POPPSQMI                                           NUMBER ... MEDHHINC NUMBER AVGHHINC NUMBER GEOM32775 MDSYS.SDO_GEOMETRY We'll use the TOTPOP column value in the advanced (color bucket) style for rendering the states layers. The predefined theme (US_STATES_BI) is defined as follows. SQL> select styling_rules from user_sdo_themes where name='US_STATES_BI'; STYLING_RULES -------------------------------------------------------------------------------- <?xml version="1.0" standalone="yes"?> <styling_rules highlight_style="C.CB_QUAL_8_CLASS_DARK2_1"> <hidden_info> <field column="STATE" name="Name"/> <field column="POPPSQMI" name="POPPSQMI"/> <field column="TOTPOP" name="TOTPOP"/> </hidden_info> <rule column="TOTPOP"> <features style="states_totpop"> </features> <label column="STATE_ABRV" style="T.BLUE_SERIF_10"> 1 </label> </rule> </styling_rules> SQL> The theme definition specifies that the state, poppsqmi, totpop, state_abrv, and geom columns will be queried from the states_32775 table. The state_abrv value will be used to label the state while the totpop value will be used to determine the color-fill from those defined in the states_totpop advanced style. The states_totpop style, which we will not use in our demo, is defined as shown below. SQL> select definition from user_sdo_styles where name='STATES_TOTPOP'; DEFINITION -------------------------------------------------------------------------------- <?xml version="1.0" ?> <AdvancedStyle> <BucketStyle> <Buckets default_style="C.S02_COUNTRY_AREA"> <RangedBucket seq="0" label="10K - 5M" low="10000" high="5000000" style="C.SEQ6_01" /> <RangedBucket seq="1" label="5M - 12M" low="5000001" high="1.2E7" style="C.SEQ6_02" /> <RangedBucket seq="2" label="12M - 20M" low="1.2000001E7" high="2.0E7" style="C.SEQ6_04" /> <RangedBucket seq="3" label="&gt; 20M" low="2.0000001E7" high="5.0E7" style="C.SEQ6_05" /> </Buckets> </BucketStyle> </AdvancedStyle> SQL> The demo defines additional advanced styles via the OM.style object and methods and uses those instead when rendering the states layer.   Now let's look at relevant snippets of code that defines the map extent and zoom levels (i.e. the OM.universe),  loads the states predefined vector layer (OM.layer), and sets up the advanced (color bucket) style. Defining the map extent and zoom levels. function initMap() {   //alert("Initialize map view");     // define the map extent and number of zoom levels.   // The Universe object is similar to the map tile layer configuration   // It defines the map extent, number of zoom levels, and spatial reference system   // well-known ones (like web mercator/google/bing or maps.oracle/elocation are predefined   // The Universe must be defined when there is no underlying map tile layer.   // When there is a map tile layer then that defines the map extent, srid, and zoom levels.      var uni= new OM.universe.Universe(     {         srid : 32775,         bounds : new OM.geometry.Rectangle(                         -3280000, 170000, 2300000, 3200000, 32775),         numberOfZoomLevels: 8     }); The srid specifies the spatial reference system which is Equal-Area Projection (United States). SQL> select cs_name from cs_srs where srid=32775 ; CS_NAME --------------------------------------------------- Equal-Area Projection (United States) The bounds defines the map extent. It is a Rectangle defined using the lower-left and upper-right coordinates and srid. Loading and displaying the states layer This is done in the states() function. The full code is at the end of this post, however here's the snippet which defines the states VectorLayer.     // States is a predefined layer in user_sdo_themes     var  layer2 = new OM.layer.VectorLayer("vLayer2",     {         def:         {             type:OM.layer.VectorLayer.TYPE_PREDEFINED,             dataSource:"mvdemo",             theme:"us_states_bi",             url: baseURL,             loadOnDemand: false         },         boundingTheme:true      }); The first parameter is a layer name, the second is an object literal for a layer config. The config object has two attributes: the first is the layer definition, the second specifies whether the layer is a bounding one (i.e. used to determine the current map zoom and center such that the whole layer is displayed within the map window) or not. The layer config has the following attributes: type - specifies whether is a predefined one, a defined via a SQL query (JDBC), or in a json-format file (DATAPACK) theme - is the predefined theme's name url - is the location of the mapviewer server loadOnDemand - specifies whether to load all the features or just those that lie within the current map window and load additional ones as needed on a pan or zoom The code snippet below dynamically defines an advanced style and then uses it, instead of the 'states_totpop' style, when rendering the states layer. // override predefined rendering style with programmatic one    var theRenderingStyle =      createBucketColorStyle('YlBr5', colorSeries, 'States5', true);   // specify which attribute is used in determining the bucket (i.e. color) to use for the state   // It can be an array because the style could be a chart type (pie/bar)   // which requires multiple attribute columns     // Use the STATE.TOTPOP column (aka attribute) value here    layer2.setRenderingStyle(theRenderingStyle, ["TOTPOP"]); The style itself is defined in the createBucketColorStyle() function. Dynamically defining an advanced style The advanced style used here is a bucket color style, i.e. a color style is associated with each bucket. So first we define the colors and then the buckets.     numClasses = colorSeries[colorName].classes;    // create Color Styles    for (var i=0; i < numClasses; i++)    {         theStyles[i] = new OM.style.Color(                      {fill: colorSeries[colorName].fill[i],                        stroke:colorSeries[colorName].stroke[i],                       strokeOpacity: useGradient? 0.25 : 1                      });    }; numClasses is the number of buckets. The colorSeries array contains the color fill and stroke definitions and is: var colorSeries = { //multi-hue color scheme #10 YlBl. "YlBl3": {   classes:3,                  fill: [0xEDF8B1, 0x7FCDBB, 0x2C7FB8],                  stroke:[0xB5DF9F, 0x72B8A8, 0x2872A6]   }, "YlBl5": {   classes:5,                  fill:[0xFFFFCC, 0xA1DAB4, 0x41B6C4, 0x2C7FB8, 0x253494],                  stroke:[0xE6E6B8, 0x91BCA2, 0x3AA4B0, 0x2872A6, 0x212F85]   }, //multi-hue color scheme #11 YlBr.  "YlBr3": {classes:3,                  fill:[0xFFF7BC, 0xFEC44F, 0xD95F0E],                  stroke:[0xE6DEA9, 0xE5B047, 0xC5360D]   }, "YlBr5": {classes:5,                  fill:[0xFFFFD4, 0xFED98E, 0xFE9929, 0xD95F0E, 0x993404],                  stroke:[0xE6E6BF, 0xE5C380, 0xE58A25, 0xC35663, 0x8A2F04]     }, etc. Next we create the bucket style.    bucketStyleDef = {       numClasses : colorSeries[colorName].classes, //      classification: 'custom',  //since we are supplying all the buckets //      buckets: theBuckets,       classification: 'logarithmic',  // use a logarithmic scale       styles: theStyles,       gradient:  useGradient? 'linear' : 'off' //      gradient:  useGradient? 'radial' : 'off'     };    theBucketStyle = new OM.style.BucketStyle(bucketStyleDef);    return theBucketStyle; A BucketStyle constructor takes a style definition as input. The style definition specifies the number of buckets (numClasses), a classification scheme (which can be equal-ranged, logarithmic scale, or custom), the styles for each bucket, whether to use a gradient effect, and optionally the buckets (required when using a custom classification scheme). The full source for the demo <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Oracle Maps V2 Thematic Map Demo</title> <script src="http://localhost:8080/mapviewer/jslib/v2/oraclemapsv2.js" type="text/javascript"> </script> <script type="text/javascript"> //var $j = jQuery.noConflict(); var baseURL="http://localhost:8080/mapviewer"; // location of mapviewer OM.gv.proxyEnabled =false; // no mvproxy needed OM.gv.setResourcePath(baseURL+"/jslib/v2/images/"); // location of resources for UI elements like nav panel buttons var map = null; // the client mapviewer object var statesLayer = null, stateCountyLayer = null; // The vector layers for states and counties in a state var layerName="States"; // initial map center and zoom var mapCenterLon = -20000; var mapCenterLat = 1750000; var mapZoom = 2; var mpoint = new OM.geometry.Point(mapCenterLon,mapCenterLat,32775); var currentPalette = null, currentStyle=null; // set an onchange listener for the color palette select list // initialize the map // load and display the states layer $(document).ready( function() { $("#demo-htmlselect").change(function() { var theColorScheme = $(this).val(); useSelectedColorScheme(theColorScheme); }); initMap(); states(); } ); /** * color series from ColorBrewer site (http://colorbrewer2.org/). */ var colorSeries = { //multi-hue color scheme #10 YlBl. "YlBl3": { classes:3, fill: [0xEDF8B1, 0x7FCDBB, 0x2C7FB8], stroke:[0xB5DF9F, 0x72B8A8, 0x2872A6] }, "YlBl5": { classes:5, fill:[0xFFFFCC, 0xA1DAB4, 0x41B6C4, 0x2C7FB8, 0x253494], stroke:[0xE6E6B8, 0x91BCA2, 0x3AA4B0, 0x2872A6, 0x212F85] }, //multi-hue color scheme #11 YlBr. "YlBr3": {classes:3, fill:[0xFFF7BC, 0xFEC44F, 0xD95F0E], stroke:[0xE6DEA9, 0xE5B047, 0xC5360D] }, "YlBr5": {classes:5, fill:[0xFFFFD4, 0xFED98E, 0xFE9929, 0xD95F0E, 0x993404], stroke:[0xE6E6BF, 0xE5C380, 0xE58A25, 0xC35663, 0x8A2F04] }, // single-hue color schemes (blues, greens, greys, oranges, reds, purples) "Purples5": {classes:5, fill:[0xf2f0f7, 0xcbc9e2, 0x9e9ac8, 0x756bb1, 0x54278f], stroke:[0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3] }, "Blues5": {classes:5, fill:[0xEFF3FF, 0xbdd7e7, 0x68aed6, 0x3182bd, 0x18519C], stroke:[0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3] }, "Greens5": {classes:5, fill:[0xedf8e9, 0xbae4b3, 0x74c476, 0x31a354, 0x116d2c], stroke:[0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3] }, "Greys5": {classes:5, fill:[0xf7f7f7, 0xcccccc, 0x969696, 0x636363, 0x454545], stroke:[0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3] }, "Oranges5": {classes:5, fill:[0xfeedde, 0xfdb385, 0xfd8d3c, 0xe6550d, 0xa63603], stroke:[0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3] }, "Reds5": {classes:5, fill:[0xfee5d9, 0xfcae91, 0xfb6a4a, 0xde2d26, 0xa50f15], stroke:[0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3, 0xd3d3d3] } }; function createBucketColorStyle( colorName, colorSeries, rangeName, useGradient) { var theBucketStyle; var bucketStyleDef; var theStyles = []; var theColors = []; var aBucket, aStyle, aColor, aRange; var numClasses ; numClasses = colorSeries[colorName].classes; // create Color Styles for (var i=0; i < numClasses; i++) { theStyles[i] = new OM.style.Color( {fill: colorSeries[colorName].fill[i], stroke:colorSeries[colorName].stroke[i], strokeOpacity: useGradient? 0.25 : 1 }); }; bucketStyleDef = { numClasses : colorSeries[colorName].classes, // classification: 'custom', //since we are supplying all the buckets // buckets: theBuckets, classification: 'logarithmic', // use a logarithmic scale styles: theStyles, gradient: useGradient? 'linear' : 'off' // gradient: useGradient? 'radial' : 'off' }; theBucketStyle = new OM.style.BucketStyle(bucketStyleDef); return theBucketStyle; } function initMap() { //alert("Initialize map view"); // define the map extent and number of zoom levels. // The Universe object is similar to the map tile layer configuration // It defines the map extent, number of zoom levels, and spatial reference system // well-known ones (like web mercator/google/bing or maps.oracle/elocation are predefined // The Universe must be defined when there is no underlying map tile layer. // When there is a map tile layer then that defines the map extent, srid, and zoom levels. var uni= new OM.universe.Universe( { srid : 32775, bounds : new OM.geometry.Rectangle( -3280000, 170000, 2300000, 3200000, 32775), numberOfZoomLevels: 8 }); map = new OM.Map( document.getElementById('map'), { mapviewerURL: baseURL, universe:uni }) ; var navigationPanelBar = new OM.control.NavigationPanelBar(); map.addMapDecoration(navigationPanelBar); } // end initMap function states() { //alert("Load and display states"); layerName = "States"; if(statesLayer) { // states were already visible but the style may have changed // so set the style to the currently selected one var theData = $('#demo-htmlselect').val(); setStyle(theData); } else { // States is a predefined layer in user_sdo_themes var layer2 = new OM.layer.VectorLayer("vLayer2", { def: { type:OM.layer.VectorLayer.TYPE_PREDEFINED, dataSource:"mvdemo", theme:"us_states_bi", url: baseURL, loadOnDemand: false }, boundingTheme:true }); // add drop shadow effect and hover style var shadowFilter = new OM.visualfilter.DropShadow({opacity:0.5, color:"#000000", offset:6, radius:10}); var hoverStyle = new OM.style.Color( {stroke:"#838383", strokeThickness:2}); layer2.setHoverStyle(hoverStyle); layer2.setHoverVisualFilter(shadowFilter); layer2.enableFeatureHover(true); layer2.enableFeatureSelection(false); layer2.setLabelsVisible(true); // override predefined rendering style with programmatic one var theRenderingStyle = createBucketColorStyle('YlBr5', colorSeries, 'States5', true); // specify which attribute is used in determining the bucket (i.e. color) to use for the state // It can be an array because the style could be a chart type (pie/bar) // which requires multiple attribute columns // Use the STATE.TOTPOP column (aka attribute) value here layer2.setRenderingStyle(theRenderingStyle, ["TOTPOP"]); currentPalette = "YlBr5"; var stLayerIdx = map.addLayer(layer2); //alert('State Layer Idx = ' + stLayerIdx); map.setMapCenter(mpoint); map.setMapZoomLevel(mapZoom) ; // display the map map.init() ; statesLayer=layer2; // add rt-click event listener to show counties for the state layer2.addListener(OM.event.MouseEvent.MOUSE_RIGHT_CLICK,stateRtClick); } // end if } // end states function setStyle(styleName) { // alert("Selected Style = " + styleName); // there may be a counties layer also displayed. // that wll have different bucket ranges so create // one style for states and one for counties var newRenderingStyle = null; if (layerName === "States") { if(/3/.test(styleName)) { newRenderingStyle = createBucketColorStyle(styleName, colorSeries, 'States3', false); currentStyle = createBucketColorStyle(styleName, colorSeries, 'Counties3', false); } else { newRenderingStyle = createBucketColorStyle(styleName, colorSeries, 'States5', false); currentStyle = createBucketColorStyle(styleName, colorSeries, 'Counties5', false); } statesLayer.setRenderingStyle(newRenderingStyle, ["TOTPOP"]); if (stateCountyLayer) stateCountyLayer.setRenderingStyle(currentStyle, ["TOTPOP"]); } } // end setStyle function stateRtClick(evt){ var foi = evt.feature; //alert('Rt-Click on State: ' + foi.attributes['_label_'] + // ' with pop ' + foi.attributes['TOTPOP']); // display another layer with counties info // layer may change on each rt-click so create and add each time. var countyByState = null ; // the _label_ attribute of a feature in this case is the state abbreviation // we will use that to query and get the counties for a state var sqlText = "select totpop,geom32775 from counties_32775_moved where state_abrv="+ "'"+foi.getAttributeValue('_label_')+"'"; // alert(sqlText); if (currentStyle === null) currentStyle = createBucketColorStyle('YlBr5', colorSeries, 'Counties5', false); /* try a simple style instead new OM.style.ColorStyle( { stroke: "#B8F4FF", fill: "#18E5F4", fillOpacity:0 } ); */ // remove existing layer if any if(stateCountyLayer) map.removeLayer(stateCountyLayer); countyByState = new OM.layer.VectorLayer("stCountyLayer", {def:{type:OM.layer.VectorLayer.TYPE_JDBC, dataSource:"mvdemo", sql:sqlText, url:baseURL}}); // url:baseURL}, // renderingStyle:currentStyle}); countyByState.setVisible(true); // specify which attribute is used in determining the bucket (i.e. color) to use for the state countyByState.setRenderingStyle(currentStyle, ["TOTPOP"]); var ctLayerIdx = map.addLayer(countyByState); // alert('County Layer Idx = ' + ctLayerIdx); //map.addLayer(countyByState); stateCountyLayer = countyByState; } // end stateRtClick function useSelectedColorScheme(theColorScheme) { if(map) { // code to update renderStyle goes here //alert('will try to change render style'); setStyle(theColorScheme); } else { // do nothing } } </script> </head> <body bgcolor="#b4c5cc" style="height:100%;font-family:Arial,Helvetica,Verdana"> <h3 align="center">State population thematic map </h3> <div id="demo" style="position:absolute; left:68%; top:44px; width:28%; height:100%"> <HR/> <p/> Choose Color Scheme: <select id="demo-htmlselect"> <option value="YlBl3"> YellowBlue3</option> <option value="YlBr3"> YellowBrown3</option> <option value="YlBl5"> YellowBlue5</option> <option value="YlBr5" selected="selected"> YellowBrown5</option> <option value="Blues5"> Blues</option> <option value="Greens5"> Greens</option> <option value="Greys5"> Greys</option> <option value="Oranges5"> Oranges</option> <option value="Purples5"> Purples</option> <option value="Reds5"> Reds</option> </select> <p/> </div> <div id="map" style="position:absolute; left:10px; top:50px; width:65%; height:75%; background-color:#778f99"></div> <div style="position:absolute;top:85%; left:10px;width:98%" class="noprint"> <HR/> <p> Note: This demo uses HTML5 Canvas and requires IE9+, Firefox 10+, or Chrome. No map will show up in IE8 or earlier. </p> </div> </body> </html>

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  • OUM is Flexible and Scalable

    - by user535886
    Flexible and Scalable Traditionally, projects have been focused on satisfying the contents of a requirements document or rigorously conforming to an existing set of work products. Often, especially where iterative and incremental techniques have not been employed, these requirements may be inaccurate, the previous deliverables may be flawed, or the business needs may have changed since the start of the project. Fitness for business purpose, derived from the Dynamic Systems Development Method (DSDM) framework, refers to the focus of delivering necessary functionality within a required timebox. The solution can be more rigorously engineered later, if such an approach is acceptable. Our collective experience shows that applying fit-for-purpose criteria, rather than tight adherence to requirements specifications, results in an information system that more closely meets the needs of the business. In OUM, this principle is extended to refer to the execution of the method processes themselves. Project managers and practitioners are encouraged to scale OUM to be fit-for-purpose for a given situation. It is rarely appropriate to execute every activity within OUM. OUM provides guidance for determining the core set of activities to be executed, the level of detail targeted in those activities and their associated tasks, and the frequency and type of end user deliverables. The project workplan should be developed from this core. The plan should then be scaled up, rather than tailored down, to the level of discipline appropriate to the identified risks and requirements. Even at the task level, models and work products should be completed only to the level of detail required for them to be fit-for-purpose within the current iteration or, at the project level, to suit the business needs of the enterprise and to meet the contractual obligations that govern the project. OUM provides well defined templates for many of its tasks. Use of these templates is optional as determined by the context of the project. Work products can easily be a model in a repository, a prototype, a checklist, a set of application code, or, in situations where a high degree of agility is warranted, simply the tacit knowledge contained in the brain of an analyst or practitioner. For further reading on agility, see Balancing Agility and Discipline: A guide fro the Perplexed.

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  • Stakeholder Management in OUM

    - by user719921
    Where is Stakeholder Management in OUM?  Stakeholder Management typically falls into the purview of the Project Manager, which means much of the associated guidance is found in the OUM Manage Focus Area (a.k.a. Manage).  There is no process in Manage named Stakeholder Management, but this “touch point” can be found in a variety of other processes including Bid Transition (BT), Communication Management (CMM) and Organizational Change Management (OCHM). •         Stakeholder management starts in the Bid Transition process with Stakeholder Analysis •         This Stakeholder Analysis is used to build the Project Team Communication Plan in the Communication Management process. •         Stakeholder management should be executed during the Execution and Control phase.  For example, as issues are resolved, the project manager should take the action item to follow up with the affected stakeholders to ensure they are aware that the issue has been resolved. •       The broader topic of Stakeholder management is also addressed very thoroughly in the Organizational Change Management process in the Implement Focus Area, which is a touch point to the Organizational Change Management process in Manage. Check it out and let me know your thoughts!

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  • Customer Experience in the Year Ahead

    - by Christina McKeon
    With 2012 coming to an end soon, we find ourselves reflecting on the year behind us and the year ahead. Now is a good time for reflection on your customer experience initiatives to see how far you have come and where you need to go. Looking back on your customer experience efforts this year, were you able to accomplish the following? Customer journey mapping Align processes across the entire customer lifecyle (buying and owning) Connect all functional areas to the same customer data Deliver consistent and personal experiences across all customer touchpoints Make it easy and rewarding to be your customer Hire and develop talent that drives better customer experiences Tie key performance indicators (KPIs) to each of your customer experience objectives This is by no means a complete checklist for your customer experience strategy, but it does help you determine if you have moved in the right direction for delivering great customer experiences. If you are just getting started with customer experience planning or were not able to get to everything on your list this year, consider focusing on customer journey mapping in 2013. This exercise really helps your organization put your customer in the center and understand how everything you do affects that customer. At Oracle, we see organizations in various stages of customer experience maturity all learn a lot when they go through journey mapping. Companies just starting out with customer experience get a complete understanding of what it is like to be a customer and how everything they do affects that customer. And, organizations that are further along with customer experience often find journey mapping helps provide perspective when re-visiting their customer experience strategy. Happy holidays and best wishes for delivering great customer journeys in 2013!

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  • Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

    - by Charles Knapp
    The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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  • Register to Attend the AutoVue 20.2 Webcast on April 3, 2012

    - by Pam Petropoulos
    Want to learn more about the latest AutoVue 20.2 release?               Discover what this latest major release of AutoVue can do for you. Join Celine Beck, AutoVue Product Management and Strategy Manager, during this live webcast to discover how the new release can transform your business processes and extend the value of your visualization investment. Hear how customers and partners are improving their workflows and creating differentiated offerings thanks to AutoVue enterprise visualization.   Date: Tuesday, April 3, 2012                                                                                                                                                            Time: 11:00 a.m. EST   Click here to register for this event.   For complete details about the new release, also check out the What’s New in AutoVue 20.2 Datasheet, available here.

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  • You may be tempted by IaaS, but you should PaaS on that or your database cloud journey will be a short one

    - by B R Clouse
    Before we examine Consolidation, the next step in the journey to cloud, let's take a short detour to address a critical choice you will face at the outset of your journey: whether to deploy your databases in virtual machines or not. A common misconception we've encountered is the belief that moving to cloud computing can be accomplished by simply hosting one's current operating environment as-is within virtual machines, and then stacking those VMs together in a consolidated environment.  This solution is often described as "Infrastructure as a Service" (IaaS) because the building block for deployments is a VM, which behaves like a full complement of infrastructure.  This approach is easy to understand and may feel like a good first step, but it won't take your databases very far in the journey to cloud computing.  In fact, if you follow the IaaS fork in the road, your journey will end quickly, without realizing the full benefits of cloud computing.  The better option to is to rationalize the deployment stack so that VMs are needed only for exceptional cases.  By settling on a standard operating system and patch level, you create an infrastructure that potentially all of your databases can share.  Now, the building block will be database instances or possibly schemas within databases.  These components are the platforms on which you will deploy workloads, hence this is known as "Platform as a Service" (PaaS). PaaS opens the door to higher degrees of consolidation than IaaS, because with PaaS you will not need to accommodate the footprint (operating system, hypervisor, processes, ...) that each VM brings with it.  You will also reduce your maintenance overheard if you move forward without the VMs and their O/Ses to patch and monitor.  So while IaaS simply shuffles complex and varied environments into VMs,  PaaS actually reduces complexity by rationalizing to the small possible set of components.  Now we're ready to look at the consolidation options that PaaS provides -- in our next blog posting.

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  • The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

    - by Tony Berk
    Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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  • Have you Been Missing the 'About This Record' Functionality on the Customer Form...?

    - by MargaretW
    Do you have fond memories of the 'Help -> About This Record'  functionality that used to be available in the old Customer form - when it was a form, and not a java html screen?  Back in Release 11i, we had the ability to identify when the customer record had last been updated and by whom.  When some forms were replaced by Java HTML screens, you could identify some of this information via the 'About this Page' hyperlink at the bottom left hand corner of the HTML page.  You could enable this by enabling the FND: Diagnostics profile option, but many customers found this had an adverse effect on performance and additionally was not user-friendly.   Our customers tell us that this feature was widely used to identify owner/update information in many business processes, including auditing, customer entry/update, research and testing.  There have been various efforts to revert this feature by customising java pages, but this was not fully successful in some cases.  Oracle Support is happy to announce that this functionality has now been included in the Customer screens in Release 12.2 onwards.   You will be able to query the record history at customer level, at site level, at site address levels and for all tabs relating to the customer. Simply click on the 'Record History' icon, available in the Record History column on a summary screen, or via the same icon on the individual detail screen to display the following information: Last Updated Date: Last Updated By Creation Date Created By Last Update Login

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  • A Look Back at 2010 Predictions

    - by David Dorf
    Now is the time of year people make their predictions for next year, but before I start thinking about 2011 it's worth a look back to see how my predictions for 2010 fared. 1. Borders and Blockbuster bite the dust. I would have never predicted a strong brand such as Circuit City could die, but now I know it can happen to anyone. Borders has lost the battle with Barnes & Noble and Blockbuster has lost to Netflix. And just to be sure, Amazon put an extra nail in each coffin. Borders received additional investment from Bennett LeBow to keep it afloat, but the stock is down around $1.25 with no profits in sight. Blockbuster filed for bankruptcy back in September. 2. Every retailer finally has a page on Facebook... but very few figure out how to keep fans engaged. Retailer postings become noise, and fans start to unsubscribe. Twitter goes in the same direction. A few standout retailers will figure out how to use social media, and the rest will remain dumbfounded. Most retailers are on the Facebook bandwagon, and their fan bases seem to be increasing thanks to promotions like The Gap's logo redesign, Lowes' black Friday sneak peak, and Walmart's Crowd Savers. There are several examples of f-commerce advancements, including some interesting integrations from Amazon.3. Smartphones consolidate and grow. More and more people will step-up to smartphones, most of which will choose iPhone, Blackberry, and Android phones. Other smartphones will vanish, and networks will start to strain. But retailers will finally embrace mobile as the next big channel. Retail marketing departments will build mobile apps without the help of their IT department, and eventually they will get into a bind. Android has been on a tear lately stealing market share from Blackberry. Palm and Microsoft are trending down, and Apple is holding steady. Smartphone sales are up 15% and expected to continue. Retailers understand the importance of mobile, and some innovative applications have been produced this year. 4. Google helps the little guys. Google will push its Favorite Places project to help give exposure to small retailers and restaurants. They will enable small retailers to act like big ones by providing storefronts, detailed product information, and coupons for consumers. Google will find a way to bring augmented reality to the masses. I can't say I've seen much new from Google regarding Favorite Places, but they've continued to push local product search. From the PC or smartphone, consumers can search for products and see which nearby stores have it stock. Oracle Retail even productized an integration to Google to support this effort. I suppose if Google ever buys Groupon then it will bring them even closer to local shopping. Google talked about augmented humanity, but that has nothing to do with augmented reality. 5. Steve Jobs Is Bugs Bunny and Steve Ballmer is Elmer Fudd. (OK, I stole that headline from an InformationWeek article. I couldn't resist.) Both Apple and Microsoft will continue to open new stores, but only Apple will show real growth. POSReady 2009 (formerly WEPOS) will continue to share the POS market with Linux. The iPhone and iPod will continue to capture market share, but there won't be an Apple tablet. There won't be an Apple tablet? What was I thinking? While Apple has well over 300 stores, there are less than 10 Microsoft stores. Initial impressions show that even though Microsoft is locating its store near Apple Stores, they are not converting customers, with shoppers citing a lack of assortment and high prices. 6. Consolidation of e-commerce software providers. Software vendors in the areas of search, reviews, online call-centers, payments, and e-commerce will consolidate, partly driven by the success of m-commerce and SaaS. Amazon will find someone else to buy, and eBay will continue to lose momentum. Consolidation of e-commerce providers continued with IBM acquiring Sterling Commerce and CoreMetrics, and Oracle recently announcing the acquisition of ATG. Amazon grabbed Zappos, Woot, and Diapers.com to continue its dominance of online selling. While eBay's Marketplace growth may have slowed, its PayPal division is doing quite well, fueled in part by demand for mobile payments. 7. Book publishers mirror music labels. Just as the iPod brought digital downloads to the masses, the Kindle and Nook will power the e-book revolution. Books will continue to use DRM for a few more years before following the path of music. Publishers will try to preserve the margins of hardbacks by associating e-book releases with paperbacks. Amazon has done a good job providing e-reader clients for smartphones, PCs, and tablets. Competition from Barnes & Noble has forced Amazon to support book loaning, and both companies are making it easier for people to publish ebooks (with or without DRM). Progress is slow but steady. 8. NFC makes inroads, RFID treads water. Near Field Communications start to appear in mobile phones, and retailers beta test its use for payments and loyalty programs. RFID tag costs come down a bit, but not enough to spur accelerated adoption.Nokia announced plans to offer NFC-enabled phones in 2011, and rumors are swirling about NFC in the upcoming iPhone.  I think NFC is heading in the right direction, and I've heard more interest from retailers about specialized uses for RFID.9. Digital Signage goes the way of augmented reality. People use their camera phones to leave geo-tagged notes all over cities, rating stores and restaurants, and "painting" graffiti. But people get tired of holding their phones in front of their faces, so AR glasses are offered in much the same way bluetooth headsets emerged. Retailers experiement with in-store advertising using AR. Several retailers like Pizza Hut, Benetton, and Target have experimented with AR but its still somewhat of a gimmick used by marketing.  I think this prediction is a year or two too early. 10. JDA flip-flops again. After announcing their embracing of the .Net architecture, then switching to J2EE after the Manugistics acquisition, JDA will finally decide to standardize on Apple's Objective C. Everything will be ported to the iPhone and be available on the AppStore. After all, there's not much left to try. This was, of course, a joke but the sentiment is still valid.  JDA seems more supply-chain focused than retail focused, which is a an outcrop if their i2 acquisition.  Of the 10 predictions, I'm going to say I got 6 somewhat correct.  (Don't you just love grading your own paper?)  Soon I'll post my predictions for 2011 so be on the lookout.  Until then here's one more prediction:  Va Tech beats Stanford in the Orange Bowl -- count on it!

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