Oracle Tutor: Document Audit and Maintenance
- by Emily Chorba
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Perhaps the
most critical phase in the process of documenting policies and procedure -- and
the greatest challenge to owners -- is the maintenance of published documents.
Documents must reflect current practice and they must be accurate. The most
effective way to ensure this is through the regular audit of documents.
In the
Tutor environment, a Document Owner must audit each of his/her documents once
every 6 to 12 months to verify that the document reflects actual practice. If
it does not, the document is updated or employees are retrained (depending on
the nature of the discrepancy).
If a
document update is required, the Tutor system enables the owner to modify and
redistribute the document within one work day. This is possible because:
Documents contain a minimum of detail, thereby reducing the edits.
Document format and structure are simple, so changes are easy to
identify
The Tutor Author software tool enables the Document Owner or the
Document Administrator to update the file quickly.
The Document Administrator verifies the document format and integration,
publishes the document, and distributes it to all affected employees, thereby
freeing the Document Owner of the more tedious tasks.
Learn
More
For more
information about Tutor, visit Oracle.Com
or the Tutor Blog.
Post your questions at the Tutor Forum.
Emily Chorba
Principle Product Manager Oracle Tutor & UPK
