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  • about freelancer in third world countries

    - by MaKo
    hello guys, one question that is been bogging me... first of all I want to say that I actually come from a third world country, so I am all up for opportunities for everybody... so here comes my consideration,,, I have been working as a programmer for Iphone apps (noob in the company), now in my new "first" world country (immigration can be good!!!), but seem to be getting more and more advertisement from sites like freelancer.com etc,,, so I would want to know what do you think about all this???, would the jobs be getting cheaper?? if a project can be done by say 10% of the cost overseas, what is stopping the employers of doing just that? is it worth it? how about the quality? from a local job and overseas job? and all other aspects I cannot think about?? I just want to know if all this years of learning are going to pay off? or if in a near future all programming jobs will just go to cheaper labor? (sweat shops??) ok hope to make sense in my ramblings,, cheers;)

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

    - by Richard Lefebvre
    Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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  • Case study: LOREX Technology Increases Website Traffic 90% with Oracle ATG

    - by Richard Lefebvre
    LOREX Technology Increases Website Traffic 90% by Enhancing the Online Customer Experience with a Flexible E-Commerce Platform LOREX Technology Inc. provides businesses and consumers with advanced video surveillance security products under the LOREX and Digimerge brands. LOREX, which caters to midsize business and consumer markets, is available in thousands of retail locations across North America. The Digimerge division sells its products through security system distributors in North America. Both brands concentrate on the sale of wired, wireless, and IP security surveillance and monitoring equipment, including cameras, digital video recorders, and all-in-one systems. LOREX conducted an extensive search for the right e-commerce platform to address its immediate need for a more intuitive shopping cart interface that could grow along with the company. After reviewing other solutions, including open source, LOREX chose Oracle ATG Web Commerce because it addressed every stage of the buying process and crossed all customer touch points, including the Web, contact center, mobile devices, social media, and its B2B partners’ physical stores. LOREX also found that Oracle ATG Web Commerce’s functionality was more robust than competing options, and it offered an attractive total cost of ownership. “Oracle ATG Web Commerce provided an optimal foundation to support rapid, scalable, long-term business growth while allowing full control of the platform,” said Sufi Khan Sulaiman, director, E-Commerce and Digital, LOREX. Read full story here  

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  • How stressful can be a paid side project?

    - by systempuntoout
    I have developed several side projects for my pleasure at home after my daily job hours and I have never been under pressure with them because you know, if it does not work I can fix it tomorrow with no rush. I'm tempted to start a paid side project with a contractor and I would like to know, from your experience, if it could be bearable or too stressful. I can decide the total amount of hours work in a week and my daily job has peeks of stressful weeks but also quiet days. How stressful can be a paid side project?

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  • Best sites to find good .NET Developers

    - by Mag20
    I am looking for good sites to post a position for a .NET developer. I already tried: Craig's list got about 10 resumes, but most couldn't answer our technical questions StackOverflow Careers no responses What sites did you have success with finding good developers? UPDATE 1: Wanted to provide some more information: My company is in NJ. We are a small startup. Less then 10 people. Monster, Dice, CareerBuilder all charge like $500 a month per posting. Seems a bit much. Also only Dice is specifically targeting technical positions. With monster and career builder I am a bit worried about having to go through hundreds of resumes that don't apply.

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  • Where to find algorithms work?

    - by Misha
    The funnest parts of my projects have been the back-end algorithms work. I have worked on projects where I implemented Gaussian Mixture models, a Remez algorithm and a few Monte Carlo schemes. I loved figuring out how these processes worked and tuning them when they didn't. I recently graduated and my problem lies in the work I was able to find. The only jobs I have found, with my Electrical Engineering degree, are for writing user applications. Tasks such as fashioning web interfaces or front-ends for hardware devices. When I speak with potential employers about my interests they say they have no work of the sort. Where does one find work that involves implementing these kind of schemes?

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  • Are there any jobs for software developers with a BA and no previous employment? [closed]

    - by IDWMaster
    Are there any careers available for developers who have never been employed before in the industry, and who have a BA, rather than a BS in computer science? I'm currently pursuing a BS in computer science but realized that the math is too difficult for me. Someone suggested switching to a BA instead but I have not been able to find any jobs in my state (Minnesota) which take a BA. I was wondering if a BA is worth pursuing if I cannot get a BS.

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  • RightNow stunning references: Spotlight on "The Boston Globe"

    - by Richard Lefebvre
    The Boston Globe’s World Class Contact Center Improves Customer Service and Retention with Oracle Web, Mobile, and Social Media Solutions. “Oracle RightNow solutions help us deliver exceptional customer support to both print customers and our technology-savvy digital customers. Whether customers are chatting online with an agent or finding answers from their mobile devices, Oracle RightNow solutions help our clients get the information they need anytime, anywhere.” ? Robert Saurer, Director of Customer Care and Marketing, The Boston Globe Read the full Press Release here

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  • Should I stay in my degree or take an opportunity for management experience?

    - by Adam
    I've read a couple other post along these lines and they've been helpful but I'm wondering if my case is any different. I've been working towards my CS degree while working part time in a programming job. I'm now about two years away from getting my degree and was just offered a management position at my job. This would mean that I have to work full-time at my job and I can't really work towards my degree anymore in person. My school doesn't really offer CS classes after hours nor online. It seems that getting a degree is very important from the other post that I read. Does having management experience trump that? I'm currently leaning towards taking the job and finding some sort of online degree. Also my school only offers a business degree online, could I just get this in place. Does the type of degree really matter? For some jobs it's not the type of degree just that you have one, is there any merit for this in the programming industry? Thanks :)

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  • How to be hired as a remote programmer abroad and not to be an entrepreneur?

    - by user592704
    The question is quite interesting as for me because I watched jobs adds and mostly they all: A) Require being located the same country a vacancy is B) Employers don't want to hire foreign programmers if they don't have H1B or something C) As a rule, most adds provide 6 month contract position I can keep adding the list for long time describing some job adds specifications, anyway, as a rule, most positions require non-employee cooperation status. I don't have a company for such kind of "making projects by a client order" so it is quite complicated; So I was trying, just, as for a statistics, to find out is there a way to be hired abroad as a remote programmer as if I get hired in my native city? The thing is not about being hired where I can be hired "because I am located this or that place" but the thing is about a possibility (not to relocate) which actually should provide nowadays technologies especially for IT specialists in many different fields; So the question is it possible to work any country in remote mode as if I am working in my own place? What do I need for that? Can you advice some useful web sites in this direction? If you can share your own experience I'd love to listen to. Any useful advices are much appreciated

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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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  • The Evolution of Customer Experience in Retail - a study by Oracle and TCS

    - by Richard Lefebvre
    Two New Studies Point to the Direction Retailers are Taking in their CX Initiatives. Is it the Right Direction? The sheer velocity of change in retailing and customer behavior is forcing retailers to reinvigorate, expand and sharpen their vital Customer Experience (CX) strategies. Customers are becoming increasingly dynamic as they race to embrace the newest digital channels; shop in new ways on mobile devices, including smartphones and tablets, on the Web and in the store; share experiences socially; and interact with their preferred brands in new ways. Retailers are stepping up to their customers as they and their competitors create new modes of customer interaction. Underpinning these changes are vast quantities of customer data as customers flood digital channels and the social sphere. The informed retailer must now understand what their priorities are and what they should be for the future. To better understand this, Tata Consultancy Services (TCS) and Oracle independently launched CX-focused surveys to uncover what retailing leadership found important today. By comparing the results of these two studies together, we can further discover new insights about the industry. Click here to download this informative white paper.

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  • Can working exclusively with niche apps or tech hurt your career in software development? How to get out of the cycle? [closed]

    - by Keoma
    I'm finding myself in a bit of a pickle. I've been at a pretty comfortable IT group for almost a decade. I got my start here working on web development, mostly CRUD, but have demonstrated the ability to figure out more complex problems. I'm not a rock star, but I have received many compliments on my programming aptitude, and technologists and architects have commented on my ability to pick things up (for example, I recently learned a very popular web framework that shall remain nameless since I don’t want to be identified). My problem is that, over time, my responsibilities have been shifting towards work such as support or ‘development’ with some rather niche products (afraid to mention here due to potential for being identified). Some of this work, if it includes anything resembling coding, is very menial scripting in languages such as Powershell or VBScript. The vast majority of the time, however, a typical day consists of going back and forth with the product’s vendor support to send them logs and apply configuration changes or patches they recommend. I’m basically starved for some actual software development. However, even though I’m more than capable of doing that development work (and actually do a much better job at it than anything else), our boss is more interested in the kind of work I mentioned above, her reasoning being that since no one else in the organization wants to do it, it must mean job security. This has been going on for close to 3 years, and the only reason I have held on is on the promise that we would eventually get more development projects assigned to us. Well, that turned out not to be true at all. A recent talk with the boss has just made it more explicitly clear, as she told me in no uncertain terms that it’s very likely that development work (web or otherwise) would go to another group. The reason given to me is that our we don’t have enough resources in our group to handle that. So now I find myself in the position that I either have to stay in what has essentially become a dead end IT job that is tied to the fortunes of a niche stack of apps, or try to find a position that will be better for my long term career. My problem (is it a problem?), however, is that compared to others, my development projects in the last three years are very sparse in number. To compound things, projects using the latest and most popular frameworks, amount to the big fat number of just one—with no work of that kind in the foreseeable future. I am very concerned that this sparseness in my resume is a deficit, and that it will hurt my chances of landing a different job. I’m also wondering how much it will hurt me, and whether that can be ameliorated with hobby projects of my own. I guess I’m looking for opinions. Thank you very much for reading.

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  • How do I apply a computer science degree to web development?

    - by T. Webster
    I'm a web programmer, but I haven't found many opportunities to take advantage of a formal education in computer science. Maybe I'm not looking in the right places, but it seems to me like most of the web jobs I come across are CRUD, web forms, and data grids. For these jobs a formal CS background doesn't seem necessary, and you could do fine with O'Reilly cookbooks in jQuery, CSS 3, PHP, SQL, or ASP.NET MVC. What kinds of web developer jobs exist that really let you apply your computer science background? Do I need to branch out into other areas of programming to take full advantage of my degree?

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  • Why are more programmers not freelance these days? [closed]

    - by Pierre 303
    Leaving the whole pie to only a few of them, amplifying the huge differences between the two status. Pay is a (huge) one, not having to do overtime is another. I leave the question open to hopefully get many great answers on all the different subjects that affects that feeling and decision not to go. EDIT: While this question is really global, I'll be interested in any studies, facts, articles, opinions regarding local markets such as US, India and even Australia in which I'm in love with. EDIT2: Bounty of 500 points for anyone that will come with recent studies on the subject. If multiple answers, will pick the one with the most upvotes.

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  • Opinion for my recruitment portal idea [closed]

    - by user1498503
    I am creating a recruitment portal for IT professionals. In this, recruiters while creating a job post would be asked to create a skills requirement matrix. Essential Skills : asp.net MVC Entity Framework Desired Skills : SQL Server 2008 IIS 7.0 On the other hand job seekers would also have their own skills matrix Jobseeker #1 Core Skills : asp.net MVC Entity Framework MangoDB Secondary Skills : SQL Server 2008 IIS 7.0 Jobseeker #2 Core Skills : asp.net Web forms Secondary Skills : SQL Server 2008 IIS 7.0 So when both job seekers apply for the same job. Would it be a good idea for both of them to see each other's skills matrix for comparison?Also no personal details and CVs are shared. I think comparisons would help job seekers to understand what their areas of improvement are and could motivate to fill the skills gap. Your opinion would be appreciated. Regards

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  • Where to look for challenging jobs with a relaxed atmosphere?

    - by RBTree
    I'm a dev at one of the big-name tech companies. I like the job for many reasons: I do interesting work on a cool product I solve challenging problems and use a lot of high-level skills (quantitative, creative, writing, presenting) It pays well The problem is that I feel I need a more relaxed atmosphere (shorter hours, less performance pressure, and more flexibility), in order to free up time for other pursuits and reduce stress. The ideal would be a job that's around 30-35 hours a week, where there is flexibility to work more or less in a given week. Can anyone suggest where to look for a job like this, where I wouldn't have to sacrifice too much on the above points? (Obviously I would have to sacrifice pay.) My employer does not generally offer part-time employment. The closest thing I can think of is when I did summer internships at my university's CS department. The work was very intellectually challenging, but if I needed to go home a couple hours early or get flexibility on a due date, nobody batted an eyelash. However, I'd like to find out if there are alternatives to academia since from what I've seen the pay there is a gigantic drop from what I'm currently making. I've done freelance development before, but I do like that as an employee of a large company I have a lot of things taken care of for me (e.g. benefits and guaranteed stable employment).

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  • FORBES.COM: Oracle's message is loud & clear – “we've got the cloud”

    - by Richard Lefebvre
    In a two-part series on Oracle's cloud strategy, Bob Evans reports on the October 4 meeting where Wall Street analysts questioned Mark Hurd and Safra Catz about the company's positioning for the shift to cloud computing. Check out Bob's related Forbes.com piece "The Dumbest Idea of 2013," in response to the preposterous chatter that Larry Ellison and Oracle don't "get" the cloud. His powerful six-point argument unravels our competitors' spin. Read the "Dumbest Idea."

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  • Recommendations for finding part-time consultancy work

    - by Mark Heath
    Although I have a full-time development job, I have occasionally done some part-time paid work in evenings / weekends for various people who have contacted me as a result of open-source projects I have worked on. It's a nice way to earn a bit of extra cash, but obviously it is not always available. My question is, what is a good way of getting your name out there to do some small projects? I have seen a few programmers-for-hire type websites, but I don't know which I can trust or whether there are too many people willing to work for very low prices. Also, being UK based, I would want something which did not assume I have a US bank account.

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  • BeautyBay.com Boosts its Web business with Endeca!

    - by Richard Lefebvre
    BeautyBay.com Boosts Webpage Views by 70%, Increases Items Placed in Shopping Baskets, and Runs 160 Concurrent Brand and Product Promotion. BeautyBay.com Ltd is the United Kingdom’s largest independent online luxury beauty-product retailer. The company sells more than 10,000 products from leading brands like Urban Decay, Paul & Joe, Mario Badescu, bareMinerals, and Dr Sebagh. It strives to stock consumers’ favorite brands and serve as a leading source of beauty information and product reviews. The company won an Online Retail Award in 2013 in the Beauty, Perfume & Cosmetics category. Read the success story, featuring the role of Oracle Endeca here

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  • Oracle SRM increases enterprise footprint with Eloqua integration: an Ovum report

    - by Richard Lefebvre
    At Oracle OpenWorld in September, Oracle announced that Social Relationship Management (SRM) suite is further integrated with Oracle Eloqua, its newly acquired marketing automation platform. "Oracle is the only leading vendor to date to have fully integrated social with a sales lead management platform within the context of marketing automation" writes Gerry Brown in this Ovum report, in which you can read and understand all the benefits of this integration,

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  • Is OO-programming really as important as hiring companies place it?

    - by ale
    I am just finishing my masters degree (in computing) and applying for jobs.. I've noticed many companies specifically ask for an understanding of object orientation. Popular interview questions are about inheritance, polymorphism, accessors etc. Is OO really that crucial? I even had an interview for a programming job in C and half the interview was OO. In the real world, developing real applications, is object orientation nearly always used? Are key features like polymorphism used A LOT? I think my question comes from one of my weaknesses.. although I know about OO.. I don't seem to be able to incorporate it a great deal into my programs. I would be really interested to get peoples' thoughts on this!

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  • Do employers hiring for software jobs care about the classes you took in a Computer Science Masters program?

    - by Bob Dole
    I'm torn between two classes right now for next semester (Software Design and Advanced Computer Graphics). I would enjoy Advanced Computer Graphics more, but I feel the software design class would help me when approaching anything I ever build for the rest of my career. I feel though I could just buy the book (I already have both books actually) of the Software Design class and go through it, if I wanted. But think it would be a bit tougher to pick up the Advanced Computer Graphics class on my own. So do employers look at the graduate classes you've taken to decide if you would be a good fit or not? I think, more importantly, what I'm wanting to know is if I wanted to work for a high-end software company like Apple or Google would a company like that be more impressed by someone that took software engineering classes or hardcore CS classes?

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  • Be Prepared: Technology Trends Converge and Disrupt

    - by Richard Lefebvre
    Cloud. Big data. Mobile. Social media: these mega trends in technology have had a profound impact on our lives. And now according to SVP Ravi Puri from North America Oracle Consulting Services, these trends are starting to converge and will affect us even more. His article, “Cloud, Analytics, Mobile, And Social: Convergence Will Bring Even More Disruption” appeared in Forbes on June 6. For example, mobile and social are causing huge changes in the business world. Big data and cloud are coming together to help us with deep analytical insights. And much more. These convergences are causing another wave of disruption, which can drive all kinds of improvements in such things as customer satisfaction, competitive advantage, and growth. But, according to Puri, companies need to be prepared. In this article, Puri urges companies to get out in front of the new innovations. H3 gives good directions on how to do so to accelerate time to value and minimize risk. The post is a good thought leadership piece to pass on to your customers.

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