VPN pre-shared key problems
- by Owl
I have two vpns set up on a Symantec Gateway Security 320. VPN 1 goes to a Symantec Firewall/VPN 100 to another clinic of ours and every hour they lose connectivity and the error log on the Firewall/VPN100 shows an invalid pre-shared key error, although, both devices show the same pre-shared key entered. VPN 2 goes to our software vendor to use an additional part of our program. I am unable to ping the remote address and so is the other company, but my VPN status shows it is connected. They have told me the pre-shared key seemed to be automatically trying to resubmit itself as if it were incorrect, about every hour even though it is correct. They also told me port80 traffic was closed but I show the HTTP service using 80 redirected to 80 in my firewall settings. Please help.
