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  • Oracle E-Business Suite is Helping to Save Lives at the National Marrow Donor Program

    - by Di Seghposs
    To improve the management of its life-saving operations, the National Marrow Donor Program recently modernized its financial and procurement operations by upgrading to Oracle E-Business Suite 12.1.   As the global leader in bone marrow and umbilical cord blood transplants, the NMDP manages a complex ecosystem of donor, patient, hospital, and biological data. “Maintaining accurate data and having an efficient matching process is essential, particularly as our global database of bone marrow patients grows and donor lists expand,” says Bruce Schmaltz, director of finance/controller. “We rely on the Oracle E-Business Suite to ensure our procurement and financial management processes meet the highest standards, enabling our growing non-profit to work swiftly and efficiently to help improve and save lives.” As the non-profit organization and its registry grew larger, NMDP needed a modern platform to store and integrate its financial information and complicated procurement process. It selected Oracle E-Business Suite for its ability to fit seamlessly into NMDP’s enterprise architecture. NMDP initially implemented Oracle E-Business Suite release 12 by leveraging Oracle Business Accelerators, which are rapid implementation tools and templates that help reduce implementation time and costs. With Oracle Financial Management and Oracle Procurement, NMDP has streamlined back-office processes and integrated its procure-to-pay business processes by leveraging industry leading accounts payable, accounts receivable, and general ledger modules. NMDP is currently rolling out Oracle Hyperion Performance Management applications and plans to implement Oracle Order Management and Oracle Advanced Pricing by the end of 2012. Read more details about NMDP’s modernization efforts.  For more updates on Oracle Financial Management Solutions, view our November 2012 Oracle Information InDepth Financial Management newsletter. Subscribe Now. 

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  • We are moving an Access based corporate front-end into a Web-based App

    - by Max Vernon
    We have an enterprise application with a front end written in Microsoft Access 2003 that has evolved over the past 6 years. The back end data, and a fair amount of back-end logic is contained within several Microsoft SQL Server databases. This front end app consists of around 180 forms, and over 120,000 lines of code, and interacts with VB.Net DLLs that support various critical functions used by our sales force. The current system makes use of 3 monitors to display various information; the Access app uses COM+ to control Microsoft Outlook and Internet Explorer for various purposes. The Access front end sometimes occupies 2 screens, automatically resizing itself based on Windows API-reported screen dimensions. The app also uses a Google map to present data to our agents, and allows two-way interactivity with the map through COM+ connectivity to JavaScript contained in the Google map. At the urging of senior management, we are looking to completely rewrite this application using some web-based technology, such as ASP.Net or perhaps a LAMP stack (the thinking with the LAMP stack thing is "free" is pretty cheap). We want to move to a web-based app so we can eliminate the dependency on our physical location for hiring new sales force members. Currently, our main office is full to capacity, and we need to continue growing the company. Does anyone have any thoughts on what would be the best technology to use for a web-based app of this magnitude? Keeping in mind the app is dependent on back-end services on our existing infrastructure. The app handles financial data and personal customer data, among other things. [I've looked at Best practices for moving large MS Access application towards .Net? and read the answers, and most of the comments. Interesting reading, and has some valid points, but our C.O.O. and contracted Software Architect are pushing for a full web-based app, not a .Net Windows App]

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  • NVIDIA X Server TwinView isses with 2 GeForce 8600GT cards

    - by Big Daddy
    Full disclosure, I am relatively new to Linux and loving the learning curve but I am undoubtedly capable of ignorant mistakes I have a rig I am building for my home office desktop. The basics: Gigabyte MB AMD 64bt processor Ubuntu 12.04 64bit two Nvidia GeForce 8600GT video cards using a SLI bridge two 22" DVI input HP monitors So here is my issue (it is driving me nuts) with X Server. If I plug both monitors into GPU 0 X Server auto configures TwinView and all is grand, works like a charm, though both are running off of GPU 0. If I plug one monitor into GPU 0 and one monitor into GPU 1, X Server enables the monitor on GPU 0, sees but keeps the monitor on GPU 1 disabled. My presumption (we all know the saying about presumptions) is that all I would have to do is select the disabled monitor on GPU 1 and drop down the Configure pull down and select TwinView...problem is when the monitors are plugged in this way, the TwinView option is greyed out and can not be selected. What am I not understanding here? Is there some sort of configuration I need to do elsewhere for Ubuntu to utilize both GPU's? Any help will be most appreciated, thanks in advance.

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  • Network connection fails when downloading data

    - by Guus
    In the past few weeks, I've noticed my network connection becoming unstable while downloading files. I'm not sure how to diagnose this issue. I've found that my network connections appear to be temporarily unresponsive (for periods up to a minute or so) while I'm downloading a file (that's large enough to not be downloaded instantly). The problem occurs when downloading data through a webbrowser, but also when using SCP to download data from a remote location. During the period in which network connections are unresponsive, every resource that I try to access over the network is unavailable. This includes: The download itself (SCP reports a 'stalled' download) Web pages (won't load - browsers report 'resource unavailable') SSH sessions (CLI freezes) VPN connections (connections terminate) IM client connections (client starts reconnection attempts) ... (everything is pretty much dead) I've noticed that during such a period, I cannot even access the (web-based) administrative console of the router on my LAN at home (although it remains reachable for other devices). The problem occurs when connected to my home network, but also when I'm in the office. Other devices than my laptop are not affected. Given the above two characteristics I assume the problem cause lies within my laptop, not the network infrastructure. I'm running Ubuntu 11.10. Apart from applying automatic updates from Ubuntu, I can't think of a change that I applied to the OS that could have started the problems. I'm absolutely positive that this issue did not occur up to a few weeks ago (as it's very noticeable, and only started to annoy me in the last few days). When the problem occurs, applications that make use of a network connection fail visibly (I get popups telling me that a VPN connection is broken, for instance). The network manager does not report any issues related to my wifi-connection though. Help?

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  • Caption Competition 2: The Captioning

    - by Simple-Talk Editorial Team
    Caption competition time again! What’s going on here then?   Some suggestions to get your comedy juices flowing: “So long chaps, hope you can continue to cope without a written disaster plan!” – said the only DBA “These shoes cost a lot of money, I’m not muddying them in the SAN Admin waters!” “Down Devs, down. Stay away from my database.” It had taken a lot of time and work, but finally Trevor’s out of office setup had the sense of occasion he needed. “Could you just add one small feature?” shouted upper management, hurtling by. Add your suggestion in the comments for a chance to win $50 in Amazon vouchers. Anything computer-related will help, but feel free to suggest anything. The competition runs until 5 p.m. (BST) on Friday the 16th of May.

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  • Taking our Friendships to the next level.

    - by RedAndTheCommunity
    Red Gate have been running the Friends of Red Gate program for years now, and over that time we've built some great relationships with some truly awesome members of the SQL and .NET communities. When I took over the running of the program from Annabel in 2011, I was overwhelmed by the enthusiasm and commitment of our Friends. There were just so many of them, however, that it was hard to make the most of the relationships we had with people, and I wanted to fix that. I decided to survey all our Friends, to find out what they wanted to get out of, and put into, being in the Friends of Red Gate (FoRG) program. From the results of that survey, I identified 30 FoRGs that were really willing and able to go that step further to help Red Gate improve their tools, improve their relationship with the community, and improve the Friends of Red Gate program. Those 30 Friends of Red Gate have been awarded 'FoRG+' status. That means they'll: Have a closer relationship with the product teams, by getting involved in projects Have even more access to the inside track about the tools they're interested in Get the opportunity to come visit us at the Red Gate office and really influence the development of the tools. Plus more, depending on how the individual FoRG+ wants to work with us. This doesn't mean I've forgotten our other Friends; I'm working on ways to improve their experience of the Friends of Red Gate program. I'll write about them in another post. If you're an existing Friend of Red Gate, and you're interested in finding out how to get involved in the FoRG+ program, then I'd love to chat to you. For anyone that's interested in joining the Friend of Red Gate program, take a look at the web page dedicated to the program, and get in touch at [email protected] to be put on the waiting list for our 2013 program.

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  • Issues in pulse audio in Ubuntu 11.10

    - by Kamal
    Good Morning All. I am a new ubuntu user. So please forgive me if this question is too basic. I have installed Ubuntu 11.10 in my machine. I have logged in as USER_A. My external audio device is a Headset and I was able to hear the audio properly. I need to join my Ubuntu machine to a window's domain (my office server). I followed the steps explained in http://www.ghacks.net/2010/04/21/join-a-ubuntu-machine-to-a-windows-domain/ and was successful in joining my ubuntu machine to the windows domain. sudo apt-get install likewise-open5 sudo domainjoin-cli join DOMAIN USER_B Now when I logged in as USER_B, there is no audio for this user in the same machine. I crossed check with my User_A account. There is no issues with the sound for User_A. Only for User_B, there is no audio. When I checked the sound settings of User_B, there is no device listed in Hardware, Input and Output. Whereas for User A, my Headset is listed in Input and Output. Can anyone please help me on this. Why there is no sound for User_B? Thank you.

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  • JEOS

    - by john.graves(at)oracle.com
    JEOS stands for Just Enough Operating System.  It is  great environment for building virtual machines without all the clutter of a windowing system, games, office products, etc.  It is from Ubuntu and you install it using the Ubuntu server install, but rather than picking a standard install, press F4 and choose “Install a minimal system.” Note: The “Install a minimal virtual machine” is specific to VMWare and I plan to use VirtualBox. Be sure to include Open SSH in the install so that it installs sshd. *** Also, if you plan to install XE, you’ll need to modify the partitions to have a larger swap space (at least 1.5 G). *** Once the install is done, I find it useful to install a few other items. Update Ubuntu apt-get update Install some other tools apt-get openjdk-6-jre Yes, java will be included in any of the WebLogic installs, but I need this one if I want to do remote display (for config wizards, etc). apt-get gcc Some apps require to rebuild the kernel modules, so you’ll need a basic compiler. Install guest additions (Choose the VirtualBox Devices->Install Guest Additions…” option.  This sets up a /dev/cdrom or /dev/cdrom1.  You’ll need to manually mount this temporarily: sudo mount /dev/cdrom /mnt Then run the linux .bin file. Update nofile limits.  Most java apps fail with the standard ubuntu settings: edit /etc/security/limits.conf and add these lines at the end: *     soft nofile 65535 *     hard nofile 65535 root  soft nofile 65535 root  hard nofile 65535 These numbers are very high and I wouldn’t do this on a production system, but for this environment it is fin. To get rid of the annoying piix error on boot, add the following line to the /etc/modprobe.d/blacklist.conf file blacklist i2c_piix4

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  • Ask the Readers: What Do You Have Set as Your Homepage?

    - by Mysticgeek
    When if comes to setting a homepage in your browser, it’s really based on personal preference. Today we want to know what you have set as your homepage in your favorite browser. Browser Homepage There are a lot of search sites that allow you to customize your homepage such as iGoogle, MSN, and Yahoo. Some people enjoy having a homepage set up as a dashboard of sorts. While others like simplicity and set it to Google or leave it blank. Not surprisingly in a small office or corporation you will see a lot of workstations set to MSN or the company SharePoint site. Unfortunately, a lot of free software tries to change you default homepage as well, like in this example when installing Windows Live Essentials. Make sure to avoid this by not rushing through software install wizards, and carefully opt out of such options. What is set as your homepage in your favorite web browser…both for work and at home? Leave us a comment and join in the discussion! Similar Articles Productive Geek Tips Ask the Readers: Which Web Browser Do You Use?How-To Geek Comment PolicyMysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPSet the Default Browser on Ubuntu From the Command LineAnnouncing the How-To Geek Forums TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 Get a free copy of WinUtilities Pro 2010 World Cup Schedule Boot Snooze – Reboot and then Standby or Hibernate Customize Everything Related to Dates, Times, Currency and Measurement in Windows 7 Google Earth replacement Icon (Icons we like) Build Great Charts in Excel with Chart Advisor

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  • Why is Windows registry needed?

    - by Job
    As I have debugged problems in com, side by side, dealt with dll hell, all while hating the windows registry with passion, I was wondering why is it needed. I never felt compelled to read an entire book on registry best practices, and then just "get it". I have, however, used Linux and Mac OS, and look at the ways one can install multiple versions of Python and its libraries on the same *nix computer. Because registry has somewhat of a free (albeit ugly) format, and is used for all sorts of purposes, I have never understood what essential problem it is trying to solve. For instance, Microsoft does not want you to have two different versions of MS Office installed side by side. They use registry to enforce this during installation. This limitation is artificial, in my opinion. If they really cared to allow a different behavior, they could have adjusted their architecture accordingly. In Mac OS you can install and remove apps by just dropping them into a particular folder. So, A) What essential problem it is trying to solve? B) How do other operating systems solve it?

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  • Will We See More Partisan Splits from the SEC?

    - by Theresa Hickman
    The SEC's lawsuit against Goldman Sachs has made recent headlines. The fact that the SEC seems to be growing more litigious by making examples out of invididuals and companies is not the topic of my blog. The most interesting thing about this case is that the 5 SEC commissioners did not vote unanimously to bring the lawsuit. The commissioners had a 3-2 partisan split. Ms. Shapiro (a registered independent) voted with the 2 Democrats. Split votes rarely happen by the SEC, especially when they are enforcing actions against firms they regulate. I wonder if we will be seeing more of these partisan split votes when it comes to other decisions, say IFRS adoption? I know both the Democrats and Republicans have stated that they support a unified accounting standard. However, will the Republicans want to push back simply because there is a Democrat in office? (Seems childish to me, but I never understood politics). I think Ms. Shapiro will most definitely want a unanimous consensus related to the IFRS topic. There is already talk that we will be seeing more SEC split votes in the future. For example, there will most likely be a split vote regarding Obama's proposed financial-regulatory overhaul. I don't see why IFRS would be exempt. I really hope it doesn't happen because the last thing we need is more road blocks on our IFRS road trip.

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  • Is it conceivable to have millions of lists of data in memory in Python?

    - by Codemonkey
    I have over the last 30 days been developing a Python application that utilizes a MySQL database of information (specifically about Norwegian addresses) to perform address validation and correction. The database contains approximately 2.1 million rows (43 columns) of data and occupies 640MB of disk space. I'm thinking about speed optimizations, and I've got to assume that when validating 10,000+ addresses, each validation running up to 20 queries to the database, networking is a speed bottleneck. I haven't done any measuring or timing yet, and I'm sure there are simpler ways of speed optimizing the application at the moment, but I just want to get the experts' opinions on how realistic it is to load this amount of data into a row-of-rows structure in Python. Also, would it even be any faster? Surely MySQL is optimized for looking up records among vast amounts of data, so how much help would it even be to remove the networking step? Can you imagine any other viable methods of removing the networking step? The location of the MySQL server will vary, as the application might well be run from a laptop at home or at the office, where the server would be local.

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  • How do I backup my customer's data?

    - by marcamillion
    If you run a SaaS app, or work on one, I would love to hear from you. Where the safety and security of your customer's data is paramount, how do you secure it and back it up? I would love to know your main host (e.g. Heroku, Engine Yard, Rackspace, MediaTemple, etc.) and who you use for your backup. Be as detailed as possible - e.g. a quick overview of your service and the data you store (images for instance), what happens with the images when the user uploads them (e.g. they go to your Linode VPS, and posted to the site for them to see - then they are automatically sent to AWS or wherever, then once a week they are backed up to tape by the managed hosting provider, and you also back them up to your house/office). If you could also give some idea as to what the unit cost (per GB/per user/per month) of storage is - on average, I would really appreciate that. Getting ready to launch my app, and I would love to get some more perspective on the nitty gritty details involved. Thanks!

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  • Is it possible to hide Launcher for certain apps?

    - by Przemek
    As 14.04LTS has been released I thought I'd try to make larger switch to Ubuntu - especially considering most of the apps I use at work are at last available in Linux versions (with the major exception being Rhino3d v5 - hope that it will be possible to launch it with Wine somehow). But as I use my PC for 3D design I need every damn inch of screen space. And this is where Launcher becomes a pain. While in general I like it (as well as the rest of Unity) when I do office work (emails, docs etc) it has turned out to be a major pain with 3D apps and tablet. I'd like to set launcher to hide when certain apps are maximized. Is it possible? If not is it possible to set it as intellihide/stay in the background globally, so it won't be visible when any app is maximized? Autohide is (sadly) not a good solution - the way Ubuntu handles revealing the hidden bar is tricky to work with when you use a graphic tablet (but to be honest I have gripes with it even when using a mouse). I need the bar to disappear or stay in the background so it won't take screen space - 3D apps have way too much menus that eat valuable screen space already.

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  • Microsoft Access as a Weapon of War

    - by Damon
    A while ago (probably a decade ago, actually) I saw a report on a tracking system maintained by a U.S. Army artillery control unit.  This system was capable of maintaining a bearing on various units in the field to help avoid friendly fire.  I consider the U.S. Army to be the most technologically advanced fighting force on Earth, but to my terror I saw something on the title bar of an application displayed on a laptop behind one of the soldiers they were interviewing: Tracking.mdb Oh yes.  Microsoft Office Suite had made it onto the battlefield.  My hope is that it was just running as a front-end for a more proficient database (no offense Access people), or that the soldier was tracking something else like KP duty or fantasy football scores.  But I could also see the corporate equivalent of a pointy-haired boss walking into a cube and asking someone who had piddled with Access to build a database for HR forms.  Except this pointy-haired boss would have been a general, the cube would have been a tank, and the HR forms would have been targets that, if something went amiss, would have been hit by a 500lb artillery round. Hope that solider could write a good query :)

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  • Please help me decide if I should I change jobs [closed]

    - by KindaNewbie
    About me: I am very entrepreneurial and believe I would do well working solo as a consultant and possibly hiring help. I do want to do that at some point. I love to learn and a good challenge. Please help me make this decision! Current job (I am there for about 4 years): Pros: secure job good pay (I guess I am 80 percentile for my level/geographical area) large corporation - main business is not software excellent health insurance for low cost to me, pension, 401k matching, 6 weeks paid time off per year small dev team use of latest technologies (mostly WPF/silverlight) low supervision (I can do personal things all the time) I get to do a lot of moonlighting and my goal was to go solo full-time in a year or so. Cons: small team of non-professional devs 50% of my time I do things I don't enjoy projects are not meaningful to the organization If I left it wouldn't be too hard for them - business would resume as usual. Nobody besides my small team of 3 has any idea about software development whatsoever. Prospect job: Pros: small/agile software company same salary as current job same size dev team but all are very sharp (I would probably be the weakest of the team in the beginning) technology used is outside my comfort zone (latest cool web technolgies such as html5/jquery/...) - I am not a web dev and they know that. ton of learning opportunity Start-up - possibility of stock option/partial ownership of some sort Cons: Small office space - not able to do personal things as often (may be pro) No room for moonlighting less benefits (but salary can compensate for that)

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  • The Evolution of Computer Keyboards

    - by Jason Fitzpatrick
    While the basic shape of keyboards has remained largely unchanged over the last thirty years, the guts have undergone several transformations. Read on to explore the history of the computer keyboard. ComputerWorld delves into the history of the modern keyboard, including the heavy influence IBM’s extensive keyboard research on early keyboards: As far as direct influences on the modern computer keyboard, IBM’s Selectric typewriter was one of the biggest. IBM released the first model of its iconic electromechanical typewriter in 1961, a time when being able to type fast and accurately was a highly sought-after skill. Dag Spicer, senior curator at the Computer History Museum, notes that as the Selectric models rose to prominence, admins grew to love the feel of the keyboard because of IBM’s dogged focus on making the ergonomics comfortable. “IBM’s probably done more than anyone to find [keyboard] ergonomics that work for everyone,” Spicer says. So when the PC hit the scene a decade or two later, the Selectric was largely viewed as the baseline to design keyboards for those newfangled computers you could put in your office or home. Hit up the link below to continue reading about how the Selectric influenced keyboards throughout the 1980s and what replaced the crisp clacking of early IBM-styled models. 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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  • How do I get others to see past my prior inexperience?

    - by Kevin
    My core question is how do I proceed from the following predicament. I will be honest with you, I wasted my College Experience. I slacked off and didn't take any of my comp sci classes that seriously, somehow i still got out with a 3.25 GPA. But truth be told I learned nothing. I befriended most of my professors who went pretty lenient on me in terms of grading. However, I basically came out of College knowing how to program a simple calculator in VB.Net. I was (to my great surprise) hired by a very large respected company in Denver as a Junior developer. Well the long and the short of it is that I knew so little about programming that I quickly became the office pariah and was almost fired due to my incompetence. It has been 8 months now and I feel I have learned some basic things and I am not as picked on as I used to be by the other developers. However, everyone hates me and the first few months have given the other developers a horrible perception of me. I am no longer afraid of code or learning, but I have put my self in the precarious position of being the scapegoat of our department. I hate going to work every day because no one there is my friend and pretty much everyone is hostile to me. What should I do? Any advice?

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  • Choppy USB mice on just one of USB ports

    - by user20532
    I've got Lenovo b560 laptop with latest, properly updated Kubuntu on it (11.04 natty, kernel 2.6.38-8-generic). It has three USB2.0 ports onboard. I usually plug a mouse into one of them (I've got 3 different mice - in office, at home and for when on the go). Sometimes, usually after laptop awakening from sleep, the mouse still works but cursor movements are choppy, as if the processor was extremely loaded (it's usually not). I found that if I re-plug the mouse cord into the other USB port, it works just fine. If I plug it back to problematic port, it is still choppy and remains choppy until next boot. Of course I want my mice to always work fine. Problem is: I cannot reproduce this behavior for sure, it happens sporadically but regularly. I use different USB ports (problem has ever happened on each of them since), I use different mice (each has failed me this way at least once), I cannot generally find what exactly is going wrong and why plugging to different port fixes the mouse instantly. So I'd like to hear at least clues where to look at, what to try to identify my problem. A bit of update: while beginning this post, I had the issue once again. I have just replugged the mouse back to problematic port and it is not recognized at all. On the other port it works smoothly.

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  • When must I turn my business idea into a formal Company? [closed]

    - by Sony Santos
    I'm a programmer, I have an idea, I know how to implement it, it will be a website, and that site will be my business. My question is very basic: where in timeline must I register my business as an official Company (ie, according Government laws)? Here there are some options to debate or to help answer me: Now - or as soon as I have the idea; When looking for investors (e.g., when a prototype or business plan is ready); When implementing the website; At site's launch; I must launch the website as a personal informal business and, when the business gets success and turns into a more solid and self-running one, only then I must formalize it; It doesn't matter; I can create the company when I want. Nobody talks about that. If I just have an idea, must I run into an office to create a Company? I don't think so. When I'll look for investors, the Company must to pre-exist? Or will the Company be formed with the investor? I'm looking for a generic, country-independent answer, but may the answer for your country can be useful to me. I'm Brazilian, and I believe that the country doesn't matter to this question. (Sorry if this is off-topic, but I coudn't find a batter stackexchange site to ask this.)

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  • dvcs - is "clone to branch" a common workflow?

    - by Tesserex
    I was recently discussing dvcs with a coworker, because our office is beginning to consider switching from TFS (we're a MS shop). In the process, I got very confused because he said that although he uses Mercurial, he hadn't heard of a "branch" or "checkout" command, and these terms were unfamiliar to him. After wondering how it was possible that he didn't know about them and explaining how dvcs branches work "in place" on your local files, he was quite confused. He explained that, similar to how TFS works, when he wants to create a "branch" he does it by cloning, so he has an entire copy of his repo. This seemed really strange to me, but the benefit, which I have to concede, is that you can look at or work on two branches simultaneously because the files are separate. In searching this site to see if this has been asked before I saw a comment that many online resources promote this "clone to branch" methodology, to the poster's dismay. Is this actually common in the dvcs community? And what are some of the pros and cons of going this way? I would never do it since I have no need to see multiple branches at once, switching is fast, and I don't need all the clones filling up my disk.

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  • Customer Experience Management for Retail 2.0 - part 2 / 2

    - by Sanjeev Sharma
    In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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  • How can I deal with a difficult developer that is holding back the project? [migrated]

    - by ILovePaperTowels
    Our entire project is being held up because of one piece which is being handled by a single developer. When we did finally got the latest version of his code and started reviewing it, we found the code was horrendous! Its a relatively simply workflow, however the code is so complex that it's very difficult to step through and review/debug. The developer responsible has a hard time accepting any kind of criticism, and feels he is more knowledgeable than others members of the team. It's difficult to even talk to him about his development work because it turns into "I know what I'm talking about and you're just wrong!" type of conversation. A request has already been put in to replace this developer but management is not doing anything. This is probably because devs are in short supply where we are, and this is a corporation has a lot of office drama. I'm just one of the developers, not the project manager, however I really want to see this project succeed. What can I do in this sort of situation to try and keep the project on track?

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  • Failure Driven Development

    - by DevSolo
    At our shop, we strive to be agile. And I'd say we are making great strides. That said, a few of us have spotted a pattern we have started calling "Failure Driven Development". Failure Driven Development can basically be desribed as an agile release/iteration cycle where the bugs/features are guided not by tasks and stories with acceptance criteria, but with defects entered in the defect tracking software. Our team has a great Project Manager who strives to get the acceptance criteria from the customer(s), but it's not always possible. From my development chair, this is due to the customer either not knowing exactly what they want or (and this is the kicker) two different "camps" at the customer's main office conflict with how a story should be implemented. Camp A will losely dictate that Feature X works like this, then Camp B will fail it due not functioning like that. Hence, the term "FDD". The process is driven by "failures". This leads to my question: Has anyone else encountered this and if so, any tips/suggestions for dealing with it? We have, of course, tried to get Camp A and B to agree prior, but everyone knows this isn't always the case. Thanks

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  • Are You Specialized, Excellent and Want to be Recognized for your Efforts? – Submit by July 9th 2012

    - by Kristin Rose
    You’re simply the best, better than all the rest, better than anyone! We here at OPN thought this might be the perfect opportunity to quote the great Tina Turner when referring to our Specialized partners. You’re SO darn great in fact; we want you to submit your entries for the Oracle Excellence for Specialized Partner of the Year Awards! The Call for Submission is now open in many regions, so please make note of the submission deadlines- North America’s is July 9th at 12pm PT sharp. North America winners will receive the following benefits: Recognition at Oracle OpenWorld in San Francisco An Oracle Excellence Award for Specialized Partner of the Year – North America trophy will be sent to the winner’s office Use of the Award Logo for one year News coverage in Oracle Magazine, mention in an official Oracle Press Release, quote support for their own press releases from Group Vice-President, North America Alliances and Channels So, if you too think you’re company is the best, or just like Tina’s style, we want to hear from you! But hurry because the deadline is quickly approaching. Click here to find out which award your region qualifies for. What’s Love Got To Do With It, The OPN Communications Team

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