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  • Meet Matthijs, Dutch Inside Sales Representative for Oracle Direct

    - by Maria Sandu
    Today we would like to share some information around the Dutch Core Technology team in Malaga. Matthijs is one of the team members who decided to relocate from the Netherlands to Malaga to join Oracle Direct two years ago. Matthijs: “For the past two years I have been working as an Oracle Direct Core Technology Inside Sales representative for Named Accounts in the Netherlands, based in Malaga, Spain. In my case, working for the Dutch OD Core Technology team means that I am responsible for the Account Management of Larger companies in the Travel & Transportation and the Manufacturing, Retail & Distribution sector. I work together with the Oracle Field Account Managers and our Field Sales Management in the Netherlands where I am often the main point of contact for customers. This means that I deal with their requests and I manage their various issues, provide solutions and suggestions based on the Oracle Core Technology portfolio. I work on interesting projects with end-customers, making financial proposals and building business cases. It is a very interesting sales environment and for the last two years I improved my skills substantially. This month I will finish my Inside Sales career in Malaga to move to a position within Field Sales in the Netherlands. Oracle Direct has proven to be a great stepping stone for my career. Boost your personal development One of the reasons for joining Oracle was to boost my personal & career development. You can choose from various different trainings to follow all over Europe which enable you to reach both your personal and professional goals. Furthermore, you can decide your own career path and plan the steps necessary to achieve your goal. Many people aim to grow into Field Sales in their native countries, Business Development or Sales Management, but there are many possibilities once you decide to join Oracle. Overall, working at Oracle means working for an international company and one of the worldwide leaders in Enterprise Hardware & Software. Here you get all the tools necessary to develop yourself personally & professionally. Another great advantage of working for Oracle Direct is working from our office in Malaga, Southern Spain where we have over 400 employees from many countries across EMEA. It is a truly international environment! Working and living in Spain gives you an excellent opportunity to learn Spanish and of course enjoy the Spanish lifestyle, cuisine, beaches and much, much more!” Interview day Utrecht If you are inspired by the story of Matthijs and would like to explore the opportunity to join the Technology Sales team for the Dutch market in Malaga, let us know! We will organise an Interview day in the Oracle office in Utrecht on the 18th and 19th of September. We currently have multiple openings in the Core Technology team that focus on selling our Database portfolio in the Dutch market. We are looking for native Dutch speakers with a Bachelors degree, 2-5 years sales experience (ideally in IT) who are willing to relocate to Malaga for at least 2 years! For more information please contact [email protected] or [email protected].

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  • Should I manage authentication on my own if the alternative is very low in usability and I am already managing roles?

    - by rumtscho
    As a small in-house dev department, we only have experience with developing applications for our intranet. We use the existing Active Directory for user account management. It contains the accounts of all company employees and many (but not all) of the business partners we have a cooperation with. Now, the top management wants a technology exchange application, and I am the lead dev on the new project. Basically, it is a database containing our know-how, with a web frontend. Our employees, our cooperating business partners, and people who wish to become our cooperating business partners should have access to it and see what technologies we have, so they can trade for them with the department which owns them. The technologies are not patented, but very valuable to competitors, so the department bosses are paranoid about somebody unauthorized gaining access to their technology description. This constraint necessitates a nightmarishly complicated multi-dimensional RBAC-hybrid model. As the Active Directory doesn't even contain all the information needed to infer the roles I use, I will have to manage roles plus per-technology per-user granted access exceptions within my system. The current plan is to use Active Directory for authentication. This will result in a multi-hour registration process for our business partners where the database owner has to manually create logins in our Active Directory and send them credentials. If I manage the logins in my own system, we could improve the usability a lot, for example by letting people have an active (but unprivileged) account as soon as they register. It seems to me that, after I am having a users table in the DB anyway (and managing ugly details like storing historical user IDs so that recycled user IDs within the Active Directory don't unexpectedly get rights to view someone's technologies), the additional complexity from implementing authentication functionality will be minimal. Therefore, I am starting to lean towards doing my own user login management and forgetting the AD altogether. On the other hand, I see some reasons to stay with Active Directory. First, the conventional wisdom I have heard from experienced programmers is to not do your own user management if you can avoid it. Second, we have code I can reuse for connection to the active directory, while I would have to code the authentication if done in-system (and my boss has clearly stated that getting the project delivered on time has much higher priority than delivering a system with high usability). Third, I am not a very experienced developer (this is my first lead position) and have never done user management before, so I am afraid that I am overlooking some important reasons to use the AD, or that I am underestimating the amount of work left to do my own authentication. I would like to know if there are more reasons to go with the AD authentication mechanism. Specifically, if I want to do my own authentication, what would I have to implement besides a secure connection for the login screen (which I would need anyway even if I am only transporting the pw to the AD), lookup of a password hash and a mechanism for password recovery (which will probably include manual identity verification, so no need for complex mTAN-like solutions)? And, if you have experience with such security-critical systems, which one would you use and why?

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  • How can a developer realize the full value of his work [closed]

    - by Jubbat
    I, honestly, don't want to work as a developer in a company anymore after all I have seen. I want to continue developing software, yes, but not in the way I see it all around me. And I'm in London, a city that congregates lots of great developers from the whole world, so it shouldn't be a problem of location. So, what are my concerns? First of all, best case scenario: you are paying managers salary out of yours. You are consistently underpaid by making up for the average manager negative net return plus his whole salary. Typical scenario. I am a reasonably good developer with common sense who cares for readable code with attention to basic principles. I have found way too often, overconfident and arrogant developers with a severe lack of common sense. Personally, I don't want to follow TDD or Agile practices like all the cool kids nowadays. I would read about them, form my own opinion and take what I feel is useful, but don't follow it sheepishly. I want to work with people who understand that you have to design good interfaces, you absolutely have to document your code, that readability is at the top of your priorities. Also people who don't have a cargo cult mentality too. For instance, the same person who asked me about design patterns in a job interview, later told me that something like a List of Map of Vector of Map of Set (in Java) is very readable. Why would someone ask me about design patterns if they can't even grasp encapsulation? These kind of things are the norm. I've seen many examples. I've seen worse than that too, from very well paid senior devs, by the way. Every second that you spend working with people with such lack of common sense and clear thinking, you are effectively losing money by being terribly inefficient with your time. Yet, with all these inefficiencies, the average developer earns a high salary. So I tried working on my own then, although I don't like the idea. I prefer healthy exchange of opinions and ideas and task division. I then did a bit of online freelancing for a while but I think working in a sweatshop might be more enjoyable. Also, I studied computer engineering and you are in an environment in which your client will presume you don't have any formal education because there is no way to prove it. Again, you are undervalued. You could try building a product, yes. But, of course, luck is a big factor. I wonder if there is a way to work in something you can do well, software development, and be valued for the quality of your work and be paid accordingly, and where you and only you get fairly paid for the value you generate. I know that what I have written seems somehow unlikely but I strongly feel this way. Hopefully someone will understand me and has already figured this out. I don't think I'm alone in this kind of feeling.

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  • Working Towards Specialization? Your VAD Can Help You Score!

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} TOUCH DOWN! That’s right folks, football is in full swing and what better way to kickoff football season than with a great Oracle play? Partners can now score big by side passing the ball to their VADs, enabling them to help in the process of becoming a Specialized partner. With the new functionality now available on the OPN Competency Center, Partner PRM Administrators can grant access to their VADs and have them assist in achieving their Specialization requirements. Here are the rules of the game: Partner Administrator must provide authorization Details do not include individual users data Access can be removed anytime Follow the steps below to grant your VAD access to your company Specialization progress reports. It’s as simple as 1,2,3…Go team go! Login to the OPN Competency Center and go to “My Preferences” on the top right corner of the screen. Under “My VAD”, select your Region, Country and Value Added Distributor name, then simple click in “ADD VAD”. Your VAD can now access your Specialization Tracker report! For those MVP’s who want to learn more, be sure to watch this 3 minute play by play video on the new OPN Competency Center VAD/VAR Specialization Tracker below, and click here before game day! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Are You Ready For Some Oracle Football? The OPN Communications Team Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Intern Screening - Software 'Quiz'

    - by Jeremy1026
    I am in charge of selecting a new software development intern for a company that I work with. I wanted to throw a little 'quiz' at the applicants before moving forth with interviews so as to weed out the group a little bit to find some people that can demonstrate some skill. I put together the following quiz to send to applicants, it focuses only on PHP, but that is because that is what about 95% of the work will be done in. I'm hoping to get some feedback on A. if its a good idea to send this to applicants and B. if it can be improved upon. # 1. FizzBuzz # Write a small application that does the following: # Counts from 1 to 100 # For multiples of 3 output "Fizz" # For multiples of 5 output "Buzz" # For multiples of 3 and 5 output "FizzBuzz" # For numbers that are not multiples of 3 nor 5 output the number. <?php ?> # 2. Arrays # Create a multi-dimensional array that contains # keys for 'id', 'lot', 'car_model', 'color', 'price'. # Insert three sets of data into the array. <?php ?> # 3. Comparisons # Without executing the code, tell if the expressions # below will return true or false. <?php if ((strpos("a","abcdefg")) == TRUE) echo "True"; else echo "False"; //True or False? if ((012 / 4) == 3) echo "True"; else echo "False"; //True or False? if (strcasecmp("abc","ABC") == 0) echo "True"; else echo "False"; //True or False? ?> # 4. Bug Checking # The code below is flawed. Fix it so that the code # runs properly without producing any Errors, Warnings # or Notices, and returns the proper value. <?php //Determine how many parts are needed to create a 3D pyramid. function find_3d_pyramid($rows) { //Loop through each row. for ($i = 0; $i < $rows; $i++) { $lastRow++; //Append the latest row to the running total. $total = $total + (pow($lastRow,3)); } //Return the total. return $total; } $i = 3; echo "A pyramid consisting of $i rows will have a total of ".find_3d_pyramid($i)." pieces."; ?> # 5. Quick Examples # Create a small example to complete the task # for each of the following problems. # Create an md5 hash of "Hello World"; # Replace all occurances of "_" with "-" in the string "Welcome_to_the_universe." # Get the current date and time, in the following format, YYYY/MM/DD HH:MM:SS AM/PM # Find the sum, average, and median of the following set of numbers. 1, 3, 5, 6, 7, 9, 10. # Randomly roll a six-sided die 5 times. Store the 5 rolls into an array. <?php ?>

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  • Incentivizing Work with Development Teams

    - by MarkPearl
    Recently I saw someone on twitter asking about incentives and if anyone had past experience with incentivizing work. I promised to respond with some of the experiences I have had in the past so here goes... **Disclaimer** - these are my experiences with incentives, generally in software development - in some other industries this may not be applicable – this is also my thinking at this point in time, with more experience my opinion may change. Incentivize at the level that you want people to group at If you are wanting to promote a team mentality, incentivize teams. If you want to promote an individual mentality, incentivize individuals. There is nothing worse than mixing this up. Some organizations put a lot of effort in establishing teams and team mentalities but reward individuals. This has a counter effect on the resources they have put towards establishing a team mentality. In the software projects that I work with we want promote cross functional teams that collaborate. Personally, if I was on a team and knew that there was an opportunity to work on a critical component of the system, and that by doing so I would get a bigger bonus, then I would be hesitant to include other people in solving that problem. Thus, I would hinder the teams efforts in being cross functional and reduce collaboration levels. Does that mean everyone in the team should get an even share of an incentive? In most situations I would say yes - even though this may feel counter-intuitive. I have heard arguments put forward that if “person x contributed more than person Y then they should be rewarded more” – This may sound controversial but I would rather treat people how would you like them to perform, not where they currently are at. To add to this approach, if someone is free loading, you bet your bottom dollar that the team is going to make this a lot more transparent if they feel that individual is going to be rewarded at the same level that everyone else is. Bad incentives promote destructive work If you are going to incentivize people, pick you incentives very carefully. I had an experience once with a sales person who was told they would get a bonus provided that they met an ordering target with a particular supplier. What did this person do? They sold everything at cost for the next month or so. They reached the goal, but the company didn't gain anything from it. It was a bad incentive. Expect the same with development teams, if you incentivize zero bug levels, you will get zero code committed to the solution. If you incentivize lines of code, you will get many many lines of bad code. Is there such a thing as a good incentives? Monetary wise, I am not sure there is. I would much rather encourage organizations to pay their people what they are worth upfront. I would also advise against paying money to teams as an incentive or even a bonus or reward for reaching a milestone. Rather have a breakaway for the team that promotes team building as a reward if they reach a milestone than pay them more money. I would also advise against making the incentive the reason for them to reach the milestone. If this becomes the norm it promotes people to begin to only do their job if there is an incentive at the end of the line. This is not a behaviour one wants to encourage. If the team or individual is in the right mind-set, they should not work any harder than they are right now with normal pay.

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  • The five steps of business intelligence adoption: where are you?

    - by Red Gate Software BI Tools Team
    When I was in Orlando and New York last month, I spoke to a lot of business intelligence users. What they told me suggested a path of BI adoption. The user’s place on the path depends on the size and sophistication of their organisation. Step 1: A company with a database of customer transactions will often want to examine particular data, like revenue and unit sales over the last period for each product and territory. To do this, they probably use simple SQL queries or stored procedures to produce data on demand. Step 2: The results from step one are saved in an Excel document, so business users can analyse them with filters or pivot tables. Alternatively, SQL Server Reporting Services (SSRS) might be used to generate a report of the SQL query for display on an intranet page. Step 3: If these queries are run frequently, or business users want to explore data from multiple sources more freely, it may become necessary to create a new database structured for analysis rather than CRUD (create, retrieve, update, and delete). For example, data from more than one system — plus external information — may be incorporated into a data warehouse. This can become ‘one source of truth’ for the business’s operational activities. The warehouse will probably have a simple ‘star’ schema, with fact tables representing the measures to be analysed (e.g. unit sales, revenue) and dimension tables defining how this data is aggregated (e.g. by time, region or product). Reports can be generated from the warehouse with Excel, SSRS or other tools. Step 4: Not too long ago, Microsoft introduced an Excel plug-in, PowerPivot, which allows users to bring larger volumes of data into Excel documents and create links between multiple tables.  These BISM Tabular documents can be created by the database owners or other expert Excel users and viewed by anyone with Excel PowerPivot. Sometimes, business users may use PowerPivot to create reports directly from the primary database, bypassing the need for a data warehouse. This can introduce problems when there are misunderstandings of the database structure or no single ‘source of truth’ for key data. Step 5: Steps three or four are often enough to satisfy business intelligence needs, especially if users are sophisticated enough to work with the warehouse in Excel or SSRS. However, sometimes the relationships between data are too complex or the queries which aggregate across periods, regions etc are too slow. In these cases, it can be necessary to formalise how the data is analysed and pre-build some of the aggregations. To do this, a business intelligence professional will typically use SQL Server Analysis Services (SSAS) to create a multidimensional model — or “cube” — that more simply represents key measures and aggregates them across specified dimensions. Step five is where our tool, SSAS Compare, becomes useful, as it helps review and deploy changes from development to production. For us at Red Gate, the primary value of SSAS Compare is to establish a dialog with BI users, so we can develop a portfolio of products that support creation and deployment across a range of report and model types. For example, PowerPivot and the new BISM Tabular model create a potential customer base for tools that extend beyond BI professionals. We’re interested in learning where people are in this story, so we’ve created a six-question survey to find out. Whether you’re at step one or step five, we’d love to know how you use BI so we can decide how to build tools that solve your problems. So if you have a sixty seconds to spare, tell us on the survey!

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  • BEHIND THE SCENES AT A FLASH-MOB...

    - by OliviaOC
    Today, we interviewed Aarti, who recently organised a flash-mob for Oracle Campus, which you can see on our facebook page Hi Aarti, perhaps you could give us a quick introduction of yourself, and what you do at Oracle? I’ve been with Campus Recruitment for just over a year. I’ve been with Oracle for three years. I was keen to get into the campus role after having watched other colleagues working in campus and when the opportunity arrived I jumped at it. The journey has been fantastic thus far. I’m responsible for the GBU hiring at Oracle. Why did you record the flash-mob video - what were your goals? Flash-mobs were one thing that took off really big in India after the first one in Mumbai. It’s the hot thing in the student community at the moment. A better way to reach out and connect with students. I think that it is also a good way to demonstrate our openness and culture at Oracle – demonstrate that we are very flexible and that we have a cool culture. I knew the video could be shared on our social media pages and reach out to a wider student community What was the preparation and rehearsal for the video like? When I decided to do the video, I had to decide who I would like to do the flash-mob. The new campus hires to Oracle would be ideal for this. We were 2 teams at 2 different locations and Each team took 2-3 songs and choreographed it themselves. Every day at 5pm, each team would meet up and every other weekend the whole group met. Practicing went on for about a month like this. How was the video received by participants and by students on the University campus? The event was well received. We did it during the lunch break at the University so that there was a large presence of students around while the flash mob took place. We set up about an hour beforehand to get everything ready. The break-bell sounded and the students came out, that’s when the flash-mob started. The students were pleasantly surprised that a company was doing this. They also recognised some of the participants involved as former graduates. Since the flash-mob and the video of it that you recorded, have you had much response due to it? We have, especially in the past two weeks. We went back to the college to make some hires. The flash-mob was still fresh in their minds and they knew well who Oracle was as a result. Would you like to repeat this kind of creative initiative again with the recruitment team? Yes, absolutely! I’m over the moon with the flash-mob. My mind is working overtime now with ideas about the next things to do!

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  • Microsoft Certifications &ndash; how to prep? and why?

    - by Kelly Jones
    I often get asked by my colleagues, “how do you prepare for Microsoft exams?” Well, the answer for me is a little complicated, so I thought I’d write up here what I do. The first thing I do is go to Microsoft’s website to find the exam that I need to take.  If you’re looking to get a particular certification, then their site lists the exam or exams that you’ll need to pass.  If you’ve already taken an exam, you can log onto the MCP website and use their certification planner.  This little tool tells you what tests you need, based on the exams you’ve already passed.  It is very helpful with the certifications that are multiple tests and especially ones that have electives. Once you’ve identified the test, you can use Microsoft’s website to see the topics that it covers.  This is a good outline to follow when you study.  I’ll keep this handy to reference back throughout my studying to make sure that I’m covering all the topics I need to know. The next step is probably where I am a little different from others.  IF the exam outline covers material that I’ve already been working with, then I’ll skip a lot of the studying and go directly to the practice tests.  However, if I’m looking at the outline and wondering how in the world do you do that? – then it’s time to hit the books. So, where to find study materials?  Try typing in the exam number into any search engine.  You’ll typically find a ton of resources.  If you’re lucky, you’ll find books that others recommend based on their studying and exam experience.  As a Sogeti employee, I have access to three really good resources: an internal company list of all of the consultants who have passed particular tests (on our Connex website), Books 24x7, and Transcender practice exams. Once my studying is done (either through books or experience), I’ll go through the practice exams.  I find them really helpful in getting my knowledge lined up to the thinking process that the exam writers use.  If I’m relying on my experience, then this really helps me to identify gaps in my knowledge that I’ll need to fill. That’s about it.  If I’m doing ok on the practice exams, then I’ll take the real thing.  I’ve found that the practice exams are usually more difficult than then real thing. Oh – one other thing I do related to Microsoft exams – I try to take any beta exams that Microsoft makes available that fall into my skill set.  Microsoft has started a blog to announce these and the seats usually fill up really quick.  The blog is at http://blogs.technet.com/betaexams/ . You don’t get your results instantly, like a normal exam, instead you have to wait for everyone to finish taking the beta exams and for Microsoft to determine which questions they are using and which they are dropping.  So, be prepared to wait six to eight weeks for your results.

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  • Brazil is Hot for Social Media

    - by Mike Stiles
    Today’s guest blog is from Oracle SVP Product Development Reggie Bradford, fresh off a visit to Sao Paulo, Brazil where he spoke at the Dachis Social Business Summit and spent some time getting a personal taste for the astonishing growth of social in Brazil, both in terms of usage and engagement. I knew it was big, but I now have an all-new appreciation for why the Wall Street Journal branded Brazil the “social media capital of the universe.” Brazil has the world’s 5th largest economy, an expanding middle class, an active younger demo market, a connected & outgoing culture, and an ongoing embrace of the social media platforms. According to comScore's 2012 Brazil Digital Future in Focus report, 97% are using social media, and that’s not even taking mobile-only users into account. There were 65 million Facebook users in 2012, spending an average 535 minutes there, up 208%. It’s one of Twitter’s fastest growing markets and the 2nd biggest market for YouTube. Instagram usage has grown over 300% since last year. That by itself is exciting, but look at the opportunity for social marketing brands. 74% of Brazilian social users follow brands on Facebook, and 59% have praised a company on either Twitter or Facebook. A 2011 Oh! Panel study found 81% of social networkers there used social to research new products and 75% went there looking for discounts. B2C eCommerce sales in Brazil is projected to hit $26.9 billion by 2015. I bet I’m not the only one who sees great things ahead, and I was fortunate enough give a keynote ABRADI, an association of leading digital agencies in Brazil with 53 execs from 35 agencies attending. I was also afforded the opportunity to give my impressions of what’s going on in Brazil to Jornal Propoganda & Marketing, one of the most popular publications in Latin America for marketers. I conveyed that especially in an environment like Brazil, where social users are so willing to connect and engage brands, marketers need to back away from the heavy-handed, one-way messaging of old school advertising and move toward genuine relationships and trust-building. To aide in this, organizational and operation changes must be embraced inside the enterprise. We've talked often about the new, tighter partnership forming between the CIO and CMO. If this partnership is not encouraged, fostered and resourced, the increasing amount of time consumers spend on mobile and digital, and the efficiencies and integrations offered by cloud-based software cannot be exploited. These are the kinds of changes that can yield social data that, when combined with enterprise data, helps you come to know your social audiences intimately and predict their needs. Consumers are always connected and need your brand to be accessible at any time, be it for information or customer service. And, of course, all of this is happening quite publicly. The holistic, socially-enable enterprise connects social to customer service systems and all other customer touch points, facilitating the kind of immediate, real-time, gratifying response customers are coming to expect. Social users in Brazil are highly active and clearly willing to meet us as brands more than halfway. Empowering yourself with a social management technology platform will have you set up to maximize this booming social market…from listening & monitoring to engagement to analytics to workflow & automation to globalization & language support. Brands, it’s time to be as social as the great people of Brazil are. Obrigado! @reggiebradfordPhoto: Gualberto107, freedigitalphotos.net

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  • Test Fest Pop Quiz!

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Question: Where can partners go during OPN Exchange to take complementary certification testing, and upon completing it, receive the credentials of a Certified Specialist, while having it count towards their company’s Specialization and upgrade within the OPN program? Answer: A.) Test Fest B.) Test Fest C.) All of the Above You are right! Test Fest is back by popular demand, and has been included as one of the many partner benefits for attending OPN Exchange this year. Join us from October 1-4th in the Marriott Marquis, Juniper Room at Oracle OpenWorld and get recognized! For times and registration, visit the Oracle OpenWorld Test Fest page and be sure to “study up” by watching this short video on Test Fest at Oracle OpenWorld 2012 below! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} With over 100 exam titles and four days of sessions, you’re sure to walk away with an A+! Best of Luck, The OPN Communications Team

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  • How do you deal with poor management [closed]

    - by Sybiam
    I come from a company where during a project, we saw the client 3 time during the whole project. We were never informed when did the client came in office in order to discuss with him about his requirements. I did setup redmine and told them that if they have any request they can post an issue there. But they never really used redmine to publish anything. They would instead: harass a team member on the phone at any time of the day or night hand us over sheets of paper with new requests or changes hand us over new design (graphical) They requested how much time it would take us to finish the project, I gave them a date and a week to test everything and deployment. I calculated that time taking into account the current features we had to do. And then blamed us that our deadline was wrong and that we lied. But the truth is that one week before that deadline they added a couple of monster feature from nowhere and that week were we were supposed to test and deploy, my friends spent all day in the office changing all little things. After that project, my friend got some kind of depression and got scared everytime his phone rang. They kind of used him as a communication proxy. After that project of hell, (every body got pissed off on that project) as far as I know the designer who was working with us left work after that project and she had some kind of issue too with managers. My team also started looking for work somewhere else. At first I tried to get things straight with management, I tried to make a meeting to discuss about the communication issues and so on.. What really pissed me off and made me leave that job for good is the following. Me: "We have to discuss about what went wrong on the last project. It's quite important" Him: "Lets talk about it in a week or two. Just make a list of all the things you did wrong" Me: "We already have a new project and we want to prevent what happened on the last project to happen again" Him: "Just do it and well have our meeting in a week, make a list of all the thing you did wrong." It kind of ended there then he organized a meeting at a moment I wasn't unable to come. My friend discussed with him and tried to explained him that we really had to discuss about organization issue on how to manage a project. And his answer was pretty much: "During the meeting I don't want to ear how you want to us to manage a project but I want to know what you guys did wrong" After that I felt it wasn't even worth it discussing anything since they weren't even ready listening to us. Found a new job and I'm pretty happy with my choice. I'd like to know how you'd handle such situation. Is there anything to do to solve communication problem? After that project my friend got a depression and some other employee had their down too as far as I know. I wonder what else we can do other than leave these place as soon as possible. Feel sad for the people that are still there and get screamed at just because they need money in order to eat and finding an other job like that isn't that easy. note I died a little when our boss asked us to make a list of things we (programmers) did wrong. This is probably the stupidest request I ever got. If everybody thinks they did everything right, it doesn't mean that there is no problems. Individual problem are rarely the big issue. Colleagues help each others and solve theses issues to prevent problems.

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  • Using Content Analytics for More Effective Engagement

    - by Kellsey Ruppel
    Using Content Analytics for More Effective Engagement: Turning High-Volume Content into Templates for Success By Mitchell Palski, Oracle WebCenter Sales Consultant Many organizations use Oracle WebCenter Portal to develop these basic types of portals: Intranet portals used for collaboration, employee self-service, and company communication Extranet portals used by customers and partners for self-service and support Team collaboration portals that allow users to share documents and content, track activity, and engage in discussions Portals are intended to provide a personalized, single point of interaction with web-based applications and information. The user experiences that a Portal is capable of displaying should be relevant to an individual user or class of users (a group or role). The components of a Portal that would vary based on a user’s identity include: Web content such as images, news articles, and on-screen instruction Social tools such as threaded discussions, polls/surveys, and blogs Document management tools to upload, download, and edit files Web applications that present data visualizations and data entry modules These collections of content, tools, and applications make up valuable workspaces. The challenge that a development team may have is defining which combinations are the most effective for its users. No one wants to create and manage a workspace that goes un-used or (even worse) that is used but is ineffective. Oracle WebCenter Portal provides you with the capabilities to not only rapidly develop variations of portals, but also identify which portals are the most effective and should be re-used throughout an enterprise. Capturing Portal AnalyticsOracle WebCenter Portal provides an analytics service that allows administrators and business users to track and analyze portal usage. These analytics are captured in the form of: Usage tracking metrics Behavior tracking User Profile Correlation The out-of-the-box task reports that come with Oracle WebCenter Portal include: WebCenter Portal Traffic Page Traffic Login Metrics Portlet Traffic Portlet Response Time Portlet Instance Traffic Portlet Instance Response Time Search Metrics Document Metrics Wiki Metrics Blog Metrics Discussion Metrics Portal Traffic Portal Response Time By determining the usage and behavior tracking metrics that are associated with specific user profiles (including groups and roles), your administrators will be able to identify the components of your solution that are the most valuable.  Your first step as an administrator should be to identify the specific pages and/or components are used the most frequently. Next, determine the user(s) or user-group(s) that are accessing those high-use elements of a portal. It is also important to determine patterns in high-usage and see if they correlate to a specific schedule. One of the goals of any development team (especially those that are following Agile methodologies) should be to develop reusable web components to minimize redundant development. Oracle WebCenter Portal provides you the tools to capture the successful workspaces that have already been developed and identified so that they can be reused for similar user demographics. Re-using Successful PortalsWhen creating a new Portal in Oracle WebCenter, developers have the option to base that portal on a template that includes: Pre-seeded data such as pages, tools, user roles, and look-and-feel assets Specific sub-sets of page-layouts, tools, and other resources to standardize what is added to a Portal’s pages Any custom components that your team creates during development cycles Once you have identified a successful workspace and its most valuable components, leverage Oracle WebCenter’s ability to turn that custom portal into a portal template. By creating a template from your already successful portal, you are empowering your enterprise by providing a starting point for future initiatives. Your new projects, new teams, and new web pages can benefit from lessons learned and adjustments that have already been made to optimize user experiences instead of starting from scratch. ***For a complete explanation of how to work with Portal Templates, be sure to read the Fusion Middleware documentation available online.

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  • Does *every* project benefit from written specifications?

    - by nikie
    I know this is holy war territory, so please read the question to the end before answering. There are many cases where written specifications make a lot of sense. For example, if you're a contractor and you want to get paid, you need written specs. If you're working in a team with 20 persons, you need written specs. If you're writing a programming language compiler or interpreter (and it's not perl), you'll usually write a formal specification. I don't doubt that there are many more cases where written specifications are a really good idea. I just think that there are cases where there's so little benefit in written specs, that it doesn't outweigh the costs of writing and maintaining them. EDIT: The close votes say that "it is difficult to say what is asked here", so let me clarify: The usefulness of written, detailed specifications is often claimed like a dogma. (If you want examples, look at the comments.) But I don't see the use of them for the kind of development I'm doing. So what is asked here is: How would written specifications help me? Background information: I work for a small company that's developing vertical market software. If our product is easier to use and has better performance than the competition, it sells. If it's harder to use, even if it behaves 100% as the specification says, it doesn't sell. So there are no "external forces" for having written specs. The advantage would have to be somewhere in the development process. Now, I can see how frozen specifications would make a developer's life easier. But we'll never have frozen specs. If we see in the middle of development that feature X is not intuitive to use the way it's specified, then we can only choose between changing the specification or developing a product that won't sell. You'll probably ask by now: How do you know when you're done? Well, we're continually improving our product. The competition does the same. So (hopefully) we're never done. We keep improving the software, and when we reach a point when the benefits of the improvements we've added since the last release outweigh the costs of an update, we create a new release that is then tested, localized, documented and deployed. This also means that there's rarely any schedule pressure. Nobody has to do overtime to make a deadline. If the feature isn't done by the time we want to release the next version, it'll simply go into the next version. The next question might be: How do your developers know what they're supposed to implement? The answer is: They have a lot of domain knowledge. They know the customers business well enough, so a high-level description of the feature (or even just the problem that the customer needs solved) is enough to implement it. If it's not clear, the developer creates a few fake screens to get feedback from marketing/management or customers, but this is nowhere near the level of detail of actual specifications. This might be inefficient for larger teams, but for a small team with low turnover it works quite well. It has the additional benefit that the developer in question often comes up with a better solution than the person writing the specs might have. This question is already getting very long, but let me address one last point: Testing. Like I said in the beginning, if our software behaves 100% like the spec says, it still can be crap. In fact, if it's so unintuitive that you need a spec to know how to test it, it probably is crap. It makes sense to have fixed, written tests for some core functionality and for regression bugs, but again, this is nowhere near a full written spec of how the software should behave when. The main test is: hand the software to a user who doesn't know it yet and tell him to use the new feature X. If she can figure out how to use it and it works, it works.

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  • Cloud Adoption Challenges

    - by Herve Roggero
    Originally posted on: http://geekswithblogs.net/hroggero/archive/2013/11/07/cloud-adoption-challenges.aspxWhile cloud computing makes sense for most organizations and countless projects, I have seen customers significantly struggle with cloud adoption challenges. This blog post is not an attempt to provide a generic assessment of cloud adoption; rather it is an account of personal experiences in the field, some of which may or may not apply to your organization. Cloud First, Burst? In the rush to cloud adoption some companies have made the decision to redesign their core system with a cloud first approach. However a cloud first approach means that the system may not work anymore on-premises after it has been redesigned, specifically if the system depends on Platform as a Service (PaaS) components (such as Azure Tables). While PaaS makes sense when your company is in a position to adopt the cloud exclusively, it can be difficult to leverage with systems that need to work in different clouds or on-premises. As a result, some companies are starting to rethink their cloud strategy by designing for on-premises first, and modify only the necessary components to burst when needed in the cloud. This generally means that the components need to work equally well in any environment, which requires leveraging Infrastructure as a Service (IaaS) or additional investments for PaaS applications, or both.  What’s the Problem? Although most companies can benefit from cloud computing, not all of them can clearly identify a business reason for doing so other than in very generic terms. I heard many companies claim “it’s cheaper”, or “it allows us to scale”, without any specific metric or clear strategy behind the adoption decision. Other companies have a very clear strategy behind cloud adoption and can precisely articulate business benefits, such as “we have a 500% increase in traffic twice a year, so we need to burst in the cloud to avoid doubling our network and server capacity”. Understanding the problem being solved through by adopting cloud computing can significantly help organizations determine the optimum path and timeline to adoption. Performance or Scalability? I stopped counting the number of times I heard “the cloud doesn’t scale; our database runs faster on a laptop”.  While performance and scalability are related concepts, they are nonetheless different in nature. Performance is a measure of response time under a given load (meaning with a specific number of users), while scalability is the performance curve over various loads. For example one system could see great performance with 100 users, but timeout with 1,000 users, in which case the system wouldn’t scale. However another system could have average performance with 100 users, but display the exact same performance with 1,000,000 users, in which case the system would scale. Understanding that cloud computing does not usually provide high performance, but instead provides the tools necessary to build a scalable system (usually using PaaS services such as queuing and data federation), is fundamental to proper cloud adoption. Uptime? Last but not least, you may want to read the Service Level Agreement of your cloud provider in detail if you haven’t done so. If you are expecting 99.99% uptime annually you may be in for a surprise. Depending on the component being used, there may be no associated SLA at all! Other components may be restarted at any time, or services may experience failover conditions weekly ( or more) based on current overall conditions of the cloud service provider, most of which are outside of your control. As a result, for PaaS cloud environments (and to a certain extent some IaaS systems), applications need to assume failure and gracefully retry to be successful in the cloud in order to provide service continuity to end users. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting (http://www.bluesyntax.net). Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" and “PRO SQL Server 2012 Practices” from Apress, a PluralSight author, and runs the Azure Florida Association.

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  • Applying for internship

    - by Margus
    At the moment I'm thinking about applying for internship at Eesti Energia. I seem to be eligible, but before contacting them I need to learn how to compile an informative and complete CV and cover letter. I do not consider myself as shallow minded, but also I'm not sure how to convincingly justify the stand of interest and how internship will help me in my future career. Course of life Tallinna Tehnikagümnaasium 2003 - 2006 Tallinna Tehnikaülikool 2006 – 2009 Military service at Signal Batallion Tallinna Tehnikaülikool 2010 – ... I started my academic career as Computer and Systems Engineer, but as I excelled in programming classes, I changed my major to Software Engineer and taken my specialty in web applications and logic. Nowadays I mainly use Java, Mathematica and C# to solve problems. For 2 times, I have taken part in ACM International Collegiate Programming Contest, where my team won the nationals and did pretty well in Europe. Also as part of notable thing in my academic career, my team wrote the Kalah game AI, that won in University's main programming class AI tournament. My hobbies are mind games and occasional problem solving. Few years ago I also competed in International Checkers EM (requires being in top 3 in nationals) as part of cadet and junior age group - I did not come close to winning, but I exceeded about half of the players each time. In high school and gymnasium I took part and later was the captain of team, that passes regionals and made it to top 3 of nationals (and later won) in (blitz) russian checkers. That was impressive because, it was a team effort as we only had (depending on year) 2-3 strong players. Although I started programming exactly 9,5 years ago I have no work experience. Well actually thats not true, as I completed my army duty, I was hired for a year (days still counting) to be apart of communicational (emergency) infrastructure action group where I'm the teams IT specialist (it's more complicated). So I consider myself to be aware of: rough conditions, teamwork, high stress tolerance, being on time and what responsibility means. As negative things I can mention: I do not have drivers licence. Although only Estonian and English are noted as requirements, then Russian is most likely required as well and I barely understand some of it. Reasons why I want to apply there, are: I need to do at least 4-6 week traineeship and it's in the right field I have the requirements and tasks seem easy enough Company is well known and has fairly good reputation Family and friend think, that it would be acceptable place to work Myriad of options to do final thesis about open up Work place is located in the same city I live atm. At moment, I see myself having a hard time explain why I would prefer it or where I see myself in 10 years if I was offered a job there. Question I have some idea how Curriculum Vitæ should look like, or I can google for template, but I'm not sure how to write informative one. Last I did one, it looked like: picture + contact information + education. Vaguely I only remember, that cover letter should be custom tailored for each place you apply containing ...

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  • Get More From Your Service Request

    - by Get Proactive Customer Adoption Team
    Leveraging Service Request Best Practices Use best practices to get there faster. In the daily conversations I have with customers, they sometimes express frustration over their Service Requests. They often feel powerless to make needed changes, so their sense of frustration grows. To help you avoid some of the frustration you might feel in dealing with your Service Requests (SR), here are a few pointers that come from our best practice discussions. Be proactive. If you can anticipate some of the questions that Support will ask, or the information they may need, try to provide this up front, when you log the SR. This could be output from the Remote Diagnostic Agent (RDA), if this is a database issue, or the output from another diagnostic tool, if you’re an EBS customer. Any information you can supply that helps us understand the situation better, helps us resolve the issue sooner. As you use some of these tools proactively, you might even find the solution to the problem before you log an SR! Be right. Make sure you have the correct severity level. Since you select the initial severity level, it’s easy to accept the default without considering how significant this may be. Business impact is the driving factor, so make sure you take a moment to select the severity level that is appropriate to the situation. Also, make sure you ask us to change the severity level, should the situation dictate. Be responsive! If this is an important issue to you, quickly follow up on any action plan submitted to you by Oracle Support. The support engineer assigned to your Service Request will be able to move the issue forward more aggressively when they have the needed information. This is crucial in resolving your issues in a timely manner. Be thorough. If there are five questions in the action plan, make sure you provide an answer for all five questions in one response, rather than trickling them in one at a time. This will allow the engineer to look at all of the information as a whole and to avoid multiple trips to your SR, saving valuable time and getting you a resolution sooner. Be your own advocate! You know your situation best; make sure Oracle Support understands both how and why this issue is important to you and your company. Use the escalation process if you're concerned that your SR isn't going the right direction, the right pace, or through the right person. Don't wait until you're frustrated and angry. An escalation is as simple as a quick conversation on the phone and can be amazingly effective in getting your issues back on track. The support manager you speak with is empowered to make any needed changes. Be our partner. You can make your support experience better. When your SR has been resolved, you may receive a survey request. This is intended to get your feedback about how your SR went and what we can do to improve your overall support experience. Oracle Support is here to help you. Our goal with any Service Request is to provide the best possible solution as quickly as possible. With your help, we’ll be able to do this with your Service Request too.  

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  • How can I work efficiently on a desktop sharing workflow?

    - by OSdave
    I am a freelance Magento developer, based in Spain. One of my clients is a Germany based web development company and they're asking me something I think it's impossible. OK, maybe not impossible but definitely not a preferred way of doing things. One of their clients has a Magento Entreprise installation, which is the paid (and I think proprietary) version of Magento. Their client has forbidden them to download the files from his server. My client is asking me now to study one particular module of the application in order to interact with it from a custom module I'll have to develop. As they have a read-only ssh access to their client's server, they came up with this solution: Set up a desktop/screen sharing session between one of their developer's station and mine, alongsides with a skype conversation. Their idea is that I'll say to the developer: show me file foo.php The developer will then open this foo.php file in his IDE. I'll have then to ask him to show me the bar method, the parent class, etc... Remember that it's a read-only session, so forget about putting a Zend_Debug::log() anywhere, and don't even think about a xDebug breakpoint (they don't use any kind of debugger, sic). Their client has also forbidden them to use any version control system... My first reaction when they explained to me this was (and I actually did say it outloud to them): Well, find another client. but they took it as a joke from me. I understand that in a business point of view rejecting a client is not a good practice, but I think that the condition of this assignment make it impossible to complete. At least according to my workflow. I mean, the way I work or learn a new framework/program is: download all files and copy of db on my pc create a git repository and a branch run the application locally use breakpoints use Zend_Debug::log() write the code and tests commit to git repo upload to (test/staging first if there is one, production if not) server I have agreed to try the desktop sharing session, although I think it will be a waste of time. On one hand I don't mind, they pay me for that time, but I know me and I don't like the sensation of loosing my time. On the other hand, I have other clients for whom I can work according to my workflow. I am about to say to them that I cannot (don't want to) do it. Well, I'll first try this desktop sharing session: maybe I'm wrong and it can actually work. But I like to consider myself as a professional, and I know that I don't know everything. So I try to keep an open mind and I am always willing to learn new stuff. So my questions are: Can this desktop-sharing workflow work? What should be done in order to take the most of it? Taking into account all the obstacles (geographic locations, no local, no git), is there another way for me to work on that project?

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  • When will EBS 12.2 be released?

    - by Steven Chan (Oracle Development)
    The most frequently asked question at OpenWorld this year was, "When will EBS 12.2 be released?" Sadly, Oracle's communication policies prohibit us from speculating about release dates for unreleased software. We are not permitted to give estimates, rough timelines, guesses, or anything else that remotely resembles specific guidance on release dates. You can monitor My Oracle Support and this blog for updates on EBS 12.2.  I'll post them here as soon as they're available.  I'm embedding an old favourite from 2007 in its entirety here, since it applies equally to new releases as well as certifications. "Loose Lips Sink Ships" (March 20, 2007)If I were to sort emails in my inbox into groups, the biggest -- by far -- would be the one for emails that start with, "When will _____ be certified with the E-Business Suite?"  I answer these dutifully but know that my replies can sometimes be maddening, for two reasons:  technical uncertainty, and Oracle's rules for such communications. On the Spiral Model of CertificationsTechnology stack certifications tend to be highly iterative in nature.  As a result, statements about certification dates tend to be accurate only when made in hindsight.  Laypeople are horrified to hear this, but it's the ugly truth.  Uncertainty is simply inherent to the process.  I've become inured to it over the years, but it might come as a surprise to you that it can take many cycles to get fully-released software to work together.  Take this scenario: We test a particular combination of Component A and B. If we encounter a problem, say, with Component A, we log a bug. We receive a new version of Component A. The process iterates again. The reality is this: until a certification is completed and released, there's no accurate way of telling how many iterations are yet to come.  This is true regardless of the number of iterations that have already been completed.  Our Lips Are SealedGenerally, people understand that things are subject to change, so the second reason I can't say anything specific is actually much more important than the first.  "Loose lips might sink ships" was coined in World War II in an effort to remind people that careless talk can have serious consequences.  Curiously, this applies to Oracle's communications about upcoming features, configurations, and releases, too.  As a publicly traded company, we have very strict policies that prohibit us from linking specific releases to specific dates.  If you've ever listened to an earnings call with analysts, you'll often hear them asking, "Can you add a little more color to that statement?"  For certifications, color is usually the only thing that I have.  Sometimes I can provide a bit more information about the technical nature of the certification in question, such as expected footprints or version levels.  I can occasionally share technical issues that we've found, too, to convey the degree of risk or complexity involved in the certification.  Aside from that, there's little additional information about specific dates, date ranges, or even speculation about dates that I can provide... that is, without having one of those uncomfortable conversations with Oracle Legal.  So, as much as it pains me to do so, when it comes to dates, I'm always forced to conclude with a generic reply that blandly states one of the following: We're working on that certification right now That certification is in the pipeline but hasn't been started yet We don't have plans for that certification Don't Shoot the MessengerThankfully, I've developed a thick skin over the years -- which is a good thing, considering the colorful and energetic responses I've received over the years after answering these questions.  However, on behalf of my Oracle colleagues who are faced with these questions every day in the field, I urge you to remember that they're required to follow these same corporate rules about date disclosures.  It never hurts to ask, but don't be too disappointed if we can't provide you with a detailed answer.  The Go-Go's had it right, after all.  Related Articles Webcast Replay Available: Technical Preview of EBS 12.2 Online Patching

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  • No Customer Left Behind

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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  • Multiple Zend application code organisation

    - by user966936
    For the past year I have been working on a series of applications all based on the Zend framework and centered on a complex business logic that all applications must have access to even if they don't use all (easier than having multiple library folders for each application as they are all linked together with a common center). Without going into much detail about what the project is specifically about, I am looking for some input (as I am working on the project alone) on how I have "grouped" my code. I have tried to split it all up in such a way that it removes dependencies as much as possible. I'm trying to keep it as decoupled as I logically can, so in 12 months time when my time is up anyone else coming in can have no problem extending on what I have produced. Example structure: applicationStorage\ (contains all applications and associated data) applicationStorage\Applications\ (contains the applications themselves) applicationStorage\Applications\external\ (application grouping folder) (contains all external customer access applications) applicationStorage\Applications\external\site\ (main external customer access application) applicationStorage\Applications\external\site\Modules\ applicationStorage\Applications\external\site\Config\ applicationStorage\Applications\external\site\Layouts\ applicationStorage\Applications\external\site\ZendExtended\ (contains extended Zend classes specific to this application example: ZendExtended_Controller_Action extends zend_controller_Action ) applicationStorage\Applications\external\mobile\ (mobile external customer access application different workflow limited capabilities compared to full site version) applicationStorage\Applications\internal\ (application grouping folder) (contains all internal company applications) applicationStorage\Applications\internal\site\ (main internal application) applicationStorage\Applications\internal\mobile\ (mobile access has different flow and limited abilities compared to main site version) applicationStorage\Tests\ (contains PHP unit tests) applicationStorage\Library\ applicationStorage\Library\Service\ (contains all business logic, services and servicelocator; these are completely decoupled from Zend framework and rely on models' interfaces) applicationStorage\Library\Zend\ (Zend framework) applicationStorage\Library\Models\ (doesn't know services but is linked to Zend framework for DB operations; contains model interfaces and model datamappers for all business objects; examples include Iorder/IorderMapper, Iworksheet/IWorksheetMapper, Icustomer/IcustomerMapper) (Note: the Modules, Config, Layouts and ZendExtended folders are duplicated in each application folder; but i have omitted them as they are not required for my purposes.) For the library this contains all "universal" code. The Zend framework is at the heart of all applications, but I wanted my business logic to be Zend-framework-independent. All model and mapper interfaces have no public references to Zend_Db but actually wrap around it in private. So my hope is that in the future I will be able to rewrite the mappers and dbtables (containing a Models_DbTable_Abstract that extends Zend_Db_Table_Abstract) in order to decouple my business logic from the Zend framework if I want to move my business logic (services) to a non-Zend framework environment (maybe some other PHP framework). Using a serviceLocator and registering the required services within the bootstrap of each application, I can use different versions of the same service depending on the request and which application is being accessed. Example: all external applications will have a service_auth_External implementing service_auth_Interface registered. Same with internal aplications with Service_Auth_Internal implementing service_auth_Interface Service_Locator::getService('Auth'). I'm concerned I may be missing some possible problems with this. One I'm half-thinking about is a config.ini file for all externals, then a separate application config.ini overriding or adding to the global external config.ini. If anyone has any suggestions I would be greatly appreciative. I have used contextswitching for AJAX functions within the individual applications, but there is a big chance both external and internal will get web services created for them. Again, these will be separated due to authorization and different available services. \applicationstorage\Applications\internal\webservice \applicationstorage\Applications\external\webservice

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  • Challenges in Corporate Reporting - New Independent Research

    - by ndwyouell
    Earlier this year, Oracle and Accenture sponsored a global study on trends in financial close and reporting. We surveyed 1,123 finance professionals in large organizations in 12 countries around the world during February and March. Financial Consolidation and Reporting is the most mature aspect of Enterprise Performance Management with mainstream solutions having been around for over 30 years. But of course over this time there have been many changes and very significant increases in regulation. So just what is the current state is Financial Consolidation and Reporting in our major corporations across the world? We commissioned this independent research to find out. Highlights of the result are: •          Seeking change: Businesses recognize they need to invest in financial reporting to address the challenges they currently face. 47 percent of companies have made substantial investments over the last year to the financial close, filing, and reporting processes. •          Ineffective investments: Despite these investments, spreadsheets (72 percent) and e-mails (68 percent) are still being used daily to track and manage reporting, suggesting that new investments are falling short of expectations. •          Increased costs and uncertainty: The situation is so opaque that managers across the finance function are unable to fully understand the financial impact or cost implications of reporting, with 60 percent of respondents admitting they did not know the total cost of managing and publicizing their financial results. •          Persistent challenges: 68 percent of respondents admitted that they have inadequate visibility into reporting processes, while 84 percent of finance managers surveyed said they find it difficult to control the quality of financial data across the entire reporting process. •          Decreased effectiveness: 71 percent of finance managers feel their effectiveness is limited in some way by data-analysis–related issues, while 39 percent of C-level or VP-level respondents say their effectiveness is impaired by limited visibility. •          Missed deadlines: Due to late changes to the chart of accounts, 15 percent of global businesses have missed statutory filings, putting their companies at risk of financial penalties and potentially impacting share value. The report makes it clear that investments made to date by these large organizations around the world have been uneven across the close, reporting, and filing processes, which has led to the challenges these organizations currently face in the overall process. Regardless of whether companies are using a variety of solutions or a single solution, the report shows they continue to witness increased costs, ineffectual data management, and missed reporting, which—in extreme circumstances—can impact a company’s corporate image and share value. The good news is that businesses realize that these problems persist and 86 percent of companies are likely to make a significant investment during the next five years to address these issues. While they should invest, it is critical that they direct investments correctly to address the key issues this research identified: •          Improving data integrity •          Optimizing processes •          Integrating the extended financial close process By addressing these issues and with clear guidance on how to implement the correct business processes, infrastructure, and software solutions, finance teams will find that their reporting processes are much more effective, cost-efficient, and aligned with their performance expectations. To get a copy of the full report: http://www.oracle.com/webapps/dialogue/ns/dlgwelcome.jsp?p_ext=Y&p_dlg_id=11747758&src=7300117&Act=92 To replay a webcast discussing the findings: http://www.cfo.com/webcast.cfm?webcast=14639438&pcode=ORA061912_ORA

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  • How do you go from a so so programmer to a great one? [closed]

    - by Cervo
    How do you go from being an okay programmer to being able to write maintainable clean code? For example David Hansson was writing Basecamp when in the process he created Rails as part of writing Basecamp in a clean/maintainable way. But how do you know when there is value in a side project like that? I have a bachelors in computer science, and I am about to get a masters and I will say that colleges teach you to write code to solve problems, not neatly or anything. Basically you think of a problem, come up with a solution, and write it down...not necessarily the most maintainable way in the world. Also my first job was in a startup, and now my third is in a small team in a large company where the attitude was/is get it done yesterday (also most of my jobs are mainly database development with SQL with a few ASP.NET web pages/.NET apps on the side). So of course cut/paste is more favored than making things more cleanly. And they would rather have something yesterday even if you have to rewrite it next month rather than to have something in a week that lasts for a year. Also spaghetti code turns up all over the place, and it takes very smart people to write/understand/maintain spaghetti code...However it would be better to do things so simple/clean that even a caveman/woman could do maintenance. Also I get very bored/unmotivated having to go modify the same things cut/pasted in a few locations. Is this the type of skill that you need to learn by working with a serious software organization that has an emphasis on maintenance and maybe even an architect who designs a system architecture and reviews code? Could you really learn it by volunteering on an open source project (it seems to me that a full time programmer job is way more practice than a few hours a week on an open source project)? Is there some course where you can learn this? I can attest that graduate school and undergraduate school do not really emphasize clean software at all. They just teach the structures/algorithms and then send you off into the world to solve problems. Overall I think the first thing is learning to write clean/maintainable code within the bounds of the project in order to become a good programmer. Then the next thing is learning when you need to do a side project (like a framework) to make things more maintainable/clean even while you still deliver things for the deadline in order to become a great programmer. For example, you are making an SQL report and someone gives you 100 calculations for individual columns. At what point does it make sense to construct a domain specific language to encode the rules in simply and then generate all the SQL as opposed to cut/pasting the query from the table a bunch of times and then adjusting each query to do the appropriate calculations. This is the type of thing I would say a great programmer would know. He/she would maybe even know ways to avoid the domain specific language and to still do all the calculations without creating an unmaintainable mess or a ton of repetitive code to cut/paste everywhere.

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  • A programmer who doesn't get to program - where to turn? [closed]

    - by Just an Anon
    I'm in my mid 20's, and have been working as a full time programmer / developer for the last ~6 years, with several years of part-time freelancing before this, and three straight years of freelancing in the middle of this short career. I work mostly with PHP and the Drupal framework. By and large, I focus on programming custom pieces of functionality; these, of course, vary greatly from project to project. I've got years of solid experience with OOP (have done some Java & C# years ago, too) including intensive experience with front-end development, and even some design work. I've lead small teams (2-4 people) of developers. And of course, given the large amount of freelancing, I've got decent project- & client-management skills. My problem is staying motivated at any place of employment. In the time mentioned I've worked (full-time) at six local companies. The longest I've stayed at any company was just over a year. I find that I'll get hired and be very excited and motivated for the first few months, but the work quickly gets "stale." By that I mean that the interesting components (ie. the programming) get done, and the rest of the work turns into boring cleanup (move a button, add text, change colours, add a field). I don't get challenged, and I don't feel like I'm learning anything new. This happens repeatedly time and time again, and I always end up leaving for either a new opportunity, or to freelance. I'm wondering if perhaps I've painted myself into a corner with the rather niche work market (although with very high demand and good compensation) and need to explore other career choices. Another possibility is that I may be choosing the wrong places of employment, mostly small agencies, and need to look into working for a larger, more established firm. I find programming, writing code, and architecting solutions very rewarding. When I'm working on an interesting problem I lose all sense of time and 14-16 hours can fly by like minutes. I get the same exciting feeling when I'm doing high-level planning of a complex system, breaking up the work and figuring out how everything will tie-in together. I absolutely hate doing small, "stupid" changes that pose no challenge, yet seem to make up more and more of my work. I want to find a workplace where I will get to work on such tasks, be challenged, and improve in all areas of product development. This maybe a programming job, management, architecture of desktop apps, or may be managing a taco stand on a beach in Mexico - I don't know, and I need some advice and real-world feedback. What are some job areas worth exploring? The requirements are fairly simple: working with computers interacting with others challenging decent pay (I'm making just short of 90k / year with a month of vacation & some benefits, and would like to stay in this range, but am willing to take a temporary cut in pay for a more interesting position) Any advice would be much appreciated!

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  • Oracle Application Server Performance Monitoring and Tuning (CPU load high)

    - by Berkay
    Oracle Application Server Performance Monitoring and Tuning (CPU load high) i have just hired by a company and my boss give me a performance issue to solve as soon as possible. I don't have any experience with the Java EE before at the server side. Let me begin what i learned about the system and still couldn't find the solution: We have an Oracle Application Server (10.1.) and Oracle Database server (9.2.), the software guys wrote a kind of big J2EE project (X project) using specifically JSF 1.2 with Ajax which is only used in this project. They actively use PL/SQL in their code. So, we started the application server (Solaris machine), everything seems OK. users start using the app starting Monday from different locations (app 200 have user accounts,i just checked and see that the connection pool is set right, the session are active only 15 minutes). After sometime (2 days) CPU utilization gets high,%60, at night it is still same nothing changed (the online user amount is nearly 1 or 2 at this time), even it starts using the CPU allocated for other applications on the same server because they freed If we don't restart the server, the utilization becomes %90 following 2 days, application is so slow that end users starts calling. The main problem is software engineers say that code is clear, and the System and DBA managers say that we have the correct configuration,the other applications seems OK why this problem happens only for X application. I start copying the DB to a test platform and upgrade it to the latest version, also did in same with the application server (Weblogic) if there is a bug or not. i only tested by myself only one user and weblogic admin panel i can track the threads and dump them. i noticed that there are some threads showing as a hogging. when i checked the manuals and control the trace i see that it directs me the line number where PL/SQL code is called from a .java file. The software eng. says that yes we have really complex PL/SQL codes but what's the relation with Application server? this is the problem of DB server, i guess they're right... I know the question has many holes, i'd like to give more in detail but i appreciate the way you guide me. Thanks in advance ... Edit: The server both in CPU and Memory enough to run more complex applications

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