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• Cloud Based Load Testing Using TF Service &amp; VS 2013

  - by Tarun Arora [Microsoft MVP]

  Originally posted on: http://geekswithblogs.net/TarunArora/archive/2013/06/30/cloud-based-load-testing-using-tf-service-amp-vs-2013.aspx One of the new features announced as part of the Visual Studio 2013 Ultimate Preview is ‘Cloud Based Load Testing’. In this blog post I’ll walk you through, What is Cloud Based Load Testing? How have I been using this feature? – Success story! Where can you find more resources on this feature? What is Cloud Based Load Testing? It goes without saying that performance testing your application not only gives you the confidence that the application will work under heavy levels of stress but also gives you the ability to test how scalable the architecture of your application is. It is important to know how much is too much for your application! Working with various clients in the industry I have realized that the biggest barriers in Load Testing & Performance Testing adoption are, High infrastructure and administration cost that comes with this phase of testing Time taken to procure & set up the test infrastructure Finding use for this infrastructure investment after completion of testing Is cloud the answer? 100% Visual Studio Compatible Scalable and Realistic Start testing in < 2 minutes Intuitive Pay only for what you need Use existing on premise tests on cloud There are a lot of vendors out there offering Cloud Based Load Testing, to name a few, Load Storm Soasta Blaze Meter Blitz And others… The question you may want to ask is, why should you go with Microsoft’s Cloud based Load Test offering. If you are a Microsoft shop or already have investments in Microsoft technologies, you’ll see great benefit in the natural integration this offers with existing Microsoft products such as Visual Studio and Windows Azure. For example, your existing Web tests authored in Visual Studio 2010 or Visual Studio 2012 will run on the cloud without requiring any modifications what so ever. Microsoft’s cloud test rig also supports API based testing, for example, if you are building a WPF application which consumes WCF services, you can write unit tests to invoke the WCF service, these tests can be run on the cloud test rig and loaded with ‘N’ concurrent users for performance testing. If you have your assets already hosted in the Azure and possibly in the same data centre as the Cloud test rig, your Azure app will not incur a usage cost because of the generated traffic since the traffic is coming from the same data centre. The licensing or pricing information on Microsoft’s cloud based Load test service is yet to be announced, but I would expect this to be priced attractively to match the market competition.   The only additional configuration required for running load tests on Microsoft Cloud based Load Tests service is to select the Test run location as Run tests using Visual Studio Team Foundation Service, How have I been using Microsoft’s Cloud based Load Test Service? I have been part of the Microsoft Cloud Based Load Test Service advisory council for the last 7 months. This gave the opportunity to see the product shape up from concept to working solution. I was also the first person outside of Microsoft to try this offering out. This gave me the opportunity to test real world application at various clients using the Microsoft Load Test Service and provide real world feedback to the Microsoft product team. One of the most recent systems I tested using the Load Test Service has been an insurance quote generation engine. This insurance quote generation engine is,   hosted in Windows Azure expected to get quote requests from across the globe expected to handle 5 Million quote requests in a day (not clear how this load will be distributed across the day) There was no way, I could simulate such kind of load from on premise without standing up additional hardware. But Microsoft’s Cloud based Load Test service allowed me to test my key performance testing scenarios, i.e. Simulate expected Load, Endurance Testing, Threshold Testing and Testing for Latency. Simulating expected load: approach to devising a load pattern My approach to devising a load test pattern has been to run the test scenario with 1 user to figure out the response time. Then work out how many users are required to reach the target load. So, for example, to invoke 1 quote from the quote engine software takes 0.5 seconds. Now if you do the math,   1 quote request by 1 user = 0.5 seconds   quotes generated by 1 user in 24 hour = 1 * (((2 * 60) * 60) * 24) = 172,800   quotes generated by 30 users in 24 hours = 172,800 * 30 =  5,184,000 This was a very simple example, if your application requires more concurrent users to test scenario’s such as caching, etc then you can devise your own load pattern, some examples of load test patterns can be found here.  Endurance Testing To test for endurance, I loaded the quote generation engine with an expected fixed user load and ran the test for very long duration such as over 48 hours and observed the affect of the long running test on the Azure infrastructure. Currently Microsoft Load Test service does not support metrics from the machine under test. I used Azure diagnostics to begin with, but later started using Cerebrata Azure Diagnostics Manager to capture the metrics of the machine under test. Threshold Testing To figure out how much user load the application could cope with before falling on its belly, I opted to step load the quote generation engine by incrementing user load with different variations of incremental user load per minute till the application crashed out and forced an IIS reset. Testing for Latency Currently the Microsoft Load Test service does not support generating geographically distributed load, I however, deployed the insurance quote generation engine in different Azure data centres and ran the same set of performance tests to measure for latency. Because I could compare load test results from different runs by exporting the results to excel (this feature is provided out of the box right from Visual Studio 2010) I could see the different in response times. More resources on Microsoft Cloud based Load Test Service A few important links to get you started, Download Visual Studio Ultimate 2013 Preview Getting started guide for load testing using Team Foundation Service Troubleshooting guide for FAQs and known issues Team Foundation Service forum for questions and support Detailed demo and presentation (link to Tech-Ed session recording) Detailed demo and presentation (link to Build session recording) There a few limits on the usage of Microsoft Cloud based Load Test service that you can read about here. If you have any feedback on Microsoft Cloud based Load Test service, feel free to share it with the product team via the Visual Studio User Voice forum. I hope you found this useful. Thank you for taking the time out and reading this blog post. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Stay tuned!

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• Lost all privileges since upgrading to 13.10

  - by Chris Poole

  Since upgrading to 13.10, I no longer have the 'privileges' to do the following things: Mount USB/CDROM drives Run software centre or software updater Press the GUI shut down or restart buttons Unlock my account in the 'settings - user accounts' section (padlock is greyed out) Also, when logging on as a guest user I get error messages relating to Compiz crashing with SIGSEGV and it hangs on a blank wallpaper screen. However, I still am able to use sudo in the terminal. Output of 'groups' is jenchris adm dialout cdrom sudo audio video plugdev lpadmin admin pulse pulse-access sambashare sudo usermod -U username doesn't have any effect Output of sudo dpkg-reconfigure -phigh -a acpid stop/waiting acpid start/running, process 30454 * Starting AppArmor profiles Skipping profile in /etc/apparmor.d/disable: usr.bin.firefox Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd [ OK ] * Reloading AppArmor profiles Skipping profile in /etc/apparmor.d/disable: usr.bin.firefox Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd [ OK ] apport stop/waiting apport start/running gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <[email protected]>" not changed gpg: key FBB75451: "Ubuntu CD Image Automatic Signing Key <[email protected]>" not changed gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <[email protected]>" not changed gpg: key EFE21092: "Ubuntu CD Image Automatic Signing Key (2012) <[email protected]>" not changed gpg: Total number processed: 4 gpg: unchanged: 4 atd stop/waiting atd start/running, process 1388 avahi-daemon stop/waiting avahi-daemon start/running, process 1521 Rebuilding /usr/share/applications/bamf-2.index... update-alternatives: using /usr/share/man/man7/bash-builtins.7.gz to provide /usr/share/man/man7/builtins.7.gz (builtins.7.gz) in auto mode update-binfmts: warning: current package is openjdk-7, but binary format already installed by openjdk-6 binfmt-support stop/waiting bluetooth stop/waiting bluetooth start/running, process 4255 update-initramfs: deferring update (trigger activated) /var/lib/dpkg/info/compiz.config: 1: /var/lib/dpkg/info/compiz.config: [general]: not found /var/lib/dpkg/info/compiz.config: 2: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 3: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 5: /var/lib/dpkg/info/compiz.config: [gnome_session]: not found /var/lib/dpkg/info/compiz.config: 6: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 7: /var/lib/dpkg/info/compiz.config: integration: not found /var/lib/dpkg/info/compiz.config: 8: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 9: /var/lib/dpkg/info/compiz.config: profile: not found /var/lib/dpkg/info/compiz.config: 11: /var/lib/dpkg/info/compiz.config: [general_ubuntu]: not found /var/lib/dpkg/info/compiz.config: 12: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 13: /var/lib/dpkg/info/compiz.config: integration: not found /var/lib/dpkg/info/compiz.config: 14: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 15: /var/lib/dpkg/info/compiz.config: profile: not found

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• Unable to ssh out anywhere - ssh_exchange_identification

  - by Chowlett

  I have a setup where I'm running Ubuntu 11.10 as a VirtualBox guest under a Windows 7 host, behind a restrictive corporate firewall. I have set up NAT from the host port 22 to Ubuntu's port 22; IT inform me that they have opened port 22 outbound for the host machine's IP address. I have run ssh-keygen -t rsa, and am trying to test the setup by connecting to github and another known ssh server. In both cases the connect is refused with ssh_exchange_identification: Connection closed by remote host. Full -vvv log is below. Is this possibly still due to the corporate firewall? If so, what else might I need to request from them? Any other ideas what might be wrong and how to fix it? ~$ ssh -Tvvv [email protected] OpenSSH_5.8p1 Debian-7ubuntu1, OpenSSL 1.0.0e 6 Sep 2011 debug1: Reading configuration data /etc/ssh/ssh_config debug1: Applying options for * debug2: ssh_connect: needpriv 0 debug1: Connecting to github.com [207.97.227.239] port 22. debug1: Connection established. debug3: Incorrect RSA1 identifier debug3: Could not load "/home/chris/.ssh/id_rsa" as a RSA1 public key debug2: key_type_from_name: unknown key type '-----BEGIN' debug3: key_read: missing keytype debug2: key_type_from_name: unknown key type 'Proc-Type:' debug3: key_read: missing keytype debug2: key_type_from_name: unknown key type 'DEK-Info:' debug3: key_read: missing keytype debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug2: key_type_from_name: unknown key type '-----END' debug3: key_read: missing keytype debug1: identity file /home/chris/.ssh/id_rsa type 1 debug1: Checking blacklist file /usr/share/ssh/blacklist.RSA-2048 debug1: Checking blacklist file /etc/ssh/blacklist.RSA-2048 debug1: identity file /home/chris/.ssh/id_rsa-cert type -1 debug1: identity file /home/chris/.ssh/id_dsa type -1 debug1: identity file /home/chris/.ssh/id_dsa-cert type -1 debug1: identity file /home/chris/.ssh/id_ecdsa type -1 debug1: identity file /home/chris/.ssh/id_ecdsa-cert type -1 ssh_exchange_identification: Connection closed by remote host Edit: Requested diagnostics: ~$ ls -la ~/.ssh total 16 drwx------ 2 chris chris 4096 2012-03-30 13:12 . drwxr-xr-x 29 chris chris 4096 2012-03-30 13:25 .. -rw------- 1 chris chris 1766 2012-03-30 13:12 id_rsa -rw-r--r-- 1 chris chris 409 2012-03-30 13:12 id_rsa.pub

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• Another Marketing Conference, part two – the afternoon

  - by Roger Hart

  In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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• My nVidia GeForce 8600M GT card stopped working: "extension GLX missing on display 0:0"

  - by Wolter Hellmund

  So I turned on my computer and log into my gnome-shell session to find that the shell is gone, and there is instead a very thick panel with a vertically repeated pattern of the gradient the Unity panel displays. I ran some tests and found out that my graphic acceleration was failing. I have attached some outputs of some commands to help helpers help me: Some command outputs Video card: nVidia GeForce 8600M GT (note that it is not an Optimus card). Output of lspci | grep VGA: 01:00.0 VGA compatible controller: NVIDIA Corporation G84 [GeForce 8600M GT] (rev a1) Output of glxinfo: Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Error: couldn't find RGB GLX visual or fbconfig Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Xlib: extension "GLX" missing on display ":0.0". Contents of /var/log/Xorg.0.log: NVIDIA: Failed to load the NVIDIA kernel module. Please check your NVIDIA: system's kernel log for additional error messages. UnloadModule: "nvidia" Unloading nvidia Failed to load module "nvidia" (module-specific error, 0) If I use the Aditional Drivers system application, I see none of the drivers active, and when I try to activate any, I get an error telling me to check the jockey.log file. The contents of /var/log/jockey.log are: 2012-09-20 23:11:32,690 DEBUG: NVidia(nvidia_173).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:32,690 DEBUG: nvidia_173 is not the alternative in use 2012-09-20 23:11:34,606 DEBUG: BroadcomWLHandler enabled(): kmod disabled, bcm43xx: blacklisted, b43: enabled, b43legacy: enabled 2012-09-20 23:11:34,657 DEBUG: NVidia(nvidia_173_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:34,657 DEBUG: nvidia_173_updates is not the alternative in use 2012-09-20 23:11:36,647 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:36,648 DEBUG: KMH enabled: False 2012-09-20 23:11:38,642 DEBUG: NVidia(nvidia_current_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:38,642 DEBUG: nvidia_current_updates is not the alternative in use 2012-09-20 23:11:40,546 DEBUG: NVidia(nvidia_173).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:40,546 DEBUG: nvidia_173 is not the alternative in use 2012-09-20 23:11:40,620 DEBUG: NVidia(nvidia_173).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:40,620 DEBUG: nvidia_173 is not the alternative in use 2012-09-20 23:11:40,629 DEBUG: BroadcomWLHandler enabled(): kmod disabled, bcm43xx: blacklisted, b43: enabled, b43legacy: enabled 2012-09-20 23:11:40,698 DEBUG: NVidia(nvidia_173_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:40,698 DEBUG: nvidia_173_updates is not the alternative in use 2012-09-20 23:11:40,759 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:40,760 DEBUG: KMH enabled: False 2012-09-20 23:11:40,826 DEBUG: NVidia(nvidia_current_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:40,826 DEBUG: nvidia_current_updates is not the alternative in use 2012-09-20 23:11:45,415 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:45,415 DEBUG: KMH enabled: False 2012-09-20 23:11:47,367 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:11:47,367 DEBUG: KMH enabled: False 2012-09-20 23:11:55,961 WARNING: modinfo for module nvidia_current failed: ERROR: modinfo: could not find module nvidia_current 2012-09-20 23:11:55,962 ERROR: XorgDriverHandler.enable(): package or module not installed, aborting 2012-09-20 23:12:27,780 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:27,781 DEBUG: KMH enabled: False 2012-09-20 23:12:27,840 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:27,840 DEBUG: KMH enabled: False 2012-09-20 23:12:43,196 DEBUG: NVidia(nvidia_173).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,197 DEBUG: nvidia_173 is not the alternative in use 2012-09-20 23:12:43,208 DEBUG: BroadcomWLHandler enabled(): kmod disabled, bcm43xx: blacklisted, b43: enabled, b43legacy: enabled 2012-09-20 23:12:43,269 DEBUG: NVidia(nvidia_173_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,269 DEBUG: nvidia_173_updates is not the alternative in use 2012-09-20 23:12:43,333 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,333 DEBUG: KMH enabled: False 2012-09-20 23:12:43,393 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,394 DEBUG: KMH enabled: False 2012-09-20 23:12:43,465 DEBUG: NVidia(nvidia_current_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,465 DEBUG: nvidia_current_updates is not the alternative in use 2012-09-20 23:12:43,531 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,531 DEBUG: KMH enabled: False 2012-09-20 23:12:43,587 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,587 DEBUG: KMH enabled: False 2012-09-20 23:12:43,663 DEBUG: NVidia(nvidia_173).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,663 DEBUG: nvidia_173 is not the alternative in use 2012-09-20 23:12:43,672 DEBUG: BroadcomWLHandler enabled(): kmod disabled, bcm43xx: blacklisted, b43: enabled, b43legacy: enabled 2012-09-20 23:12:43,738 DEBUG: NVidia(nvidia_173_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,739 DEBUG: nvidia_173_updates is not the alternative in use 2012-09-20 23:12:43,803 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,803 DEBUG: KMH enabled: False 2012-09-20 23:12:43,863 DEBUG: NVidia(nvidia_current).enabled(): target_alt /usr/lib/nvidia-current/ld.so.conf current_alt /usr/lib/nvidia-current/ld.so.conf other target alt /usr/lib/nvidia-current/alt_ld.so.conf other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,863 DEBUG: KMH enabled: False 2012-09-20 23:12:43,930 DEBUG: NVidia(nvidia_current_updates).enabled(): target_alt None current_alt /usr/lib/nvidia-current/ld.so.conf other target alt None other current alt /usr/lib/nvidia-current/alt_ld.so.conf 2012-09-20 23:12:43,930 DEBUG: nvidia_current_updates is not the alternative in use 2012-09-20 23:24:16,305 DEBUG: Shutting down Things I have tried Checked the video card on a Windows session. Reran nvidia-xconfig. Purged all nvidia software from my computer, and reinstall it. Run nvidia-xconfig. Tried a different kernel.

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• The .NET Rocks! Visual Studio 2010 Road Trip

  - by Laila

  Carl Franklin and Richard Campbell, the two .NET Rocks radio show hosts, have decided to set off to 15 cities in the US, between April 19th and May 7th, in their DotNetMobile (a 30 foot RV). What for you'll ask me? Well, to drive around the US, meet up with .NET developers, and show off the latest and greatest in Visual Studio 2010 and .NET 4.0! Each evening, they stop in a city and host a three hour event in front of a 100 to 300 crowd of developers, where Carl is showing off media features in Silverlight 4 and their road trip tracking application, whilst Richard is demo-ing the web performance testing features of VS2010 using his portable server rig. But before they take to the stage, they have a special guest brought in - a rock star from the Visual Studio world - whom they interview for an hour as a .NET Rock episode. So far, they've had - amongst others - Phil Haack, a Program Manager with the ASP.NET team working on ASP.NET MVC, Dan Fernandez, an Evangelism Manager in the Developer and Platform Evangelism team at Microsoft, and Beth Massi, Senior Program Manager on the Visual Studio Community Team at Microsoft. I love the fact that the audience gets a chance to participate, ask questions and have a great laugh, as you can hear in the first episode! Along the way, the .NET Rocks guys are giving away great prizes (including .NET Reflector Pro, ANTS Memory Profiler licenses, and "40" LCD TVs!). Even more out of the ordinary, at each stop on the road trip, one lucky attendee (who entered in the Ride Along competition) gets to jump in the RV with Carl and Richard and ride along with them to the next stop on the roadtrip. How cool is that! Richard told us: "Our first winner in Mountain View was Eric Ziko. I was looking for him to announce that he had won, when he found us and gave us a bottle of scotch he had brought just to say 'thanks for the great show'. We all had a toast from the bottle the next night when he headed back home." Cheeky! There's still space to a few of these events, so if you want to attend, register now, because it's first come first serve. We're grateful to Richard and Carl for giving us the opportunity to sponsor this major .NET event! A unique .NET adventure worth following for sure. Cheers, Laila

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• CodePlex Daily Summary for Saturday, May 15, 2010

  CodePlex Daily Summary for Saturday, May 15, 2010New ProjectsBizTalk EDI Guidance: BizTalk EDI Guidance is intended to simplify the delivery of EDI solutions by leveraging the ESB Toolkit. This project is currently Alpha and sh...Continues Integration Sample: I'm providing a series of blog post to show a complete CI process using CruiseControl.Net and msbuild. The source code for this series is hosted here.DioM2D: My Dragons in our Midst RPG. Runs on my custom Starlight Engine.Ethical Hacking ASP.NET: Security tools and guidelines for white-hat hacking and protecting ASP.NET web applications.Farseer Engine with XNATouch: Farseer is great engine for game physics. This implementation uses XNATouch framework.Feature Builder Guidance Extensions: Feature Builder Guidance Extensions are Feature Extensions which extend the guidance for the Feature Building experience. Each FBGX will be suppli...Microsoft Office Document Security: MODS is a plugin for office 2007 thats includes Hash Encryption, Hex Convertion and more. Plugins: MODS For Word still working on (MODS for Excel ...Minimize Engine (XNA): The Minimize Engine is a basic 3D Games Engine created using XNA, with its primary focus around Grid Based games.MSForge TownCrier: This project is meant to build a notification and calling system for MSForge.net User Groups.NatureProtector: Silverlight 4 project.OutSync: OutSync is a free Windows desktop application that syncs photos of your Facebook friends with matching contacts in Microsoft Outlook. It allows you...Quick Save Images, Clipboard save to file, Quick save, bmp, png, jpeg, Image: ClipSa is a very small tool for very quick picture saving. You put some picture into the clipboard (PrintScrn/Alt-PrintScrn/Ctrl-C), ClipSa saves ...ResHelper Manager: Resource strings management tool that creates localization files for any type of localization target (asp.net, wpf and so on...)SecureCookieHttpModule: Secure your session cookie (and other session-based) cookies for replay attacks using this easy to use ASP.NET HttpModule.simpleChMS: A Church Management System (ChMS) designed for churches or ministries like youth groups that want to facilitate better care or theie membership. Fo...sMAPtool: -SPDomainObject: mapping strong type objects to sp listsSQL Trim: This project aims at developing a universal trim function for Microsoft SQL Server. It trims: 1) pre spaces 2) post spaces 3) double spaces 3) subs...TurretGunner: mt-experienceNew ReleasesBeanProxy: BeanProxy 3.0: BeanProxy is a C# (.NET 3.5) library housing classes that facilitates unit testing. Any non-static, public interface/class or abstract class can be...Blueset Studio Opensource Projects: 蓝色之风记事本 0.2 Alpha: 一个超级Bug版本……CSharp Intellisense: V2.1: - Bug fix (Pascal Casing)DioM2D: DioM2D0.01: http://www.dragonsinourmidst.com/forums/showthread.php?p=690058#post690058Ethical Hacking ASP.NET: Version 1.0.0.1: This is the initial release of the project. Read more about the available tests and features on the Documentation tab. You need the full .NET Frame...Event Scavenger: Collector service update - version 3.2.4: Added check if the database connection string is set up in the config file.Feature Builder Guidance Extensions: FBGX-Binaries: This release consists of a zip file containing all the VSIXs resulting from building each of the FBGX packages found here as source. This will mak...Floe IRC Client: Floe IRC Client 2010-05 R2: - Detaching windows (right click on the tabs to detach them) - Highlight lines with your nick or other patterns - Fixed several bugs - Tabs can now...Free language translator and file converter: Free Language Translator 1.96: Fixed some minor bugs and improved the UI a bit. If you can not install the msi file you might be missing some prerequisites. You can try running t...Geocache Downloader: release 1.0: This is the first release.kp.net: Alpha release is avalable: The goal of this alpha release is to try the code in some production scenarios and find out what features should be tuned.Live-Exchange Calendar Sync: Live-Exchange Calendar Sync: Live-Exchange Calendar Sync Beta May 14, 2010 release of Live-Exchange Calendar Sync 1.0 BETA. (Version 45334) Getting StartedInfo about installat...MAPILab Explorer for SharePoint: MAPILab Explorer for SharePoint ver 2.1.1: 1) Small bug fixed that appears on first start (when earliers versions wasn't installed). How to install:Download ZIP file and extract it on Sha...Microsoft Office Document Security: MODS 4 WORD (SOURCE INCLUDED): Includes Source CodeMoonyDesk (windows desktop widgets): MoonyDesk Alpha: MoonyDesk Alpha (some memory improvements)OnTopReplica: Release 2.9.3: Some bugfixes and improvements. Czech translation added (thanks René Mihula).OutSync: OutSync v1.0.100.0: OutSync v1.0.100.0 is the final release by Mel before the move to CodePlex. I have tested it on Windows 7 32bit and 64bit with Office 2007 and it ...Quick Save Images, Clipboard save to file, Quick save, bmp, png, jpeg, Image: Clipsa v 0.1: Download and extract to any place 2 files - clipSa.exe and clipSa.exe.config Run clipSa.exe. That's all.ResHelper Manager: ResHelperManager: List of changes applied to this version of ResHelper is included in main download zip package. Example sourcesIn Source Code tab are sources of De...Rx Contrib: V1.3: - Bug Fix - BufferWithTimeOrCount with flexible time period setting when ever the time period elapsed...SharePoint DVK Integration: SharePoint 2007 DVK integration v1.0.3: Fixes Fixed default field bindings. I rebound too many fields on every page load. Fixed extension replacing on creating target url (threw it out)...ShoutcastStast for DotNetNuke: DNN_ShoutcastStats alpha 05.00.495: First Alpha release of ShoutcastStats Module for DotNetNuke This first alpha version of the ShoutcastStats Module for DotNetNuke is still in devel...SilverPart 2.1: SilverPart 2.1: SilverPart 2.1 This interim release fixes some major bugs related to Firefox and anonymous access. - Fix for Issue ID 4005 - SilverPart does not w...sMAPtool: sMAPedit v0.7c (Base Release with Maps): Fixed: force a gargabe collection update to prevent pictureBox's memory leak Added: essential map pack with all basic maps in jpg format Added:...SQL Trim: Trim: Initial releaseSSIS Multiple Hash: Multiple Hash V1.2.1: This is version 1.2.1 of the Multiple Hash SSIS Component. It supports SQL 2005 and SQL 2008, although you have to download the correct install pa...StreamInsight Yahoo Finance input adapter example: StockTicker_v1_0_RTM: Updated for StreamInsight RTM.Update Controls .NET: 2.1.0.0: Automatic dependency management for WPF and Silverlight data binding. This release combines both the WPF and Silverlight assemblies into one insta...VCC: Latest build, v2.1.30514.0: Automatic drop of latest buildMost Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryMirror Testing SystemRawrPHPExcelBlogEngine.NETMicrosoft Biology FoundationCustomer Portal Accelerator for Microsoft Dynamics CRMWindows Azure Command-line Tools for PHP DevelopersShake - C# MakeStyleCop

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• Oracle VM Deep Dives

  - by rickramsey

  "With IT staff now tasked to deliver on-demand services, datacenter virtualization requirements have gone beyond simple consolidation and cost reduction. Simply provisioning and delivering an operating environment falls short. IT organizations must rapidly deliver services, such as infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS). Virtualization solutions need to be application-driven and enable:" "Easier deployment and management of business critical applications" "Rapid and automated provisioning of the entire application stack inside the virtual machine" "Integrated management of the complete stack including the VM and the applications running inside the VM." Application Driven Virtualization, an Oracle white paper That was published in August of 2011. The new release of Oracle VM Server delivers significant virtual networking performance improvements, among other things. If you're not sure how virtual networks work or how to use them, these two articles by Greg King and friends might help. Looking Under the Hood at Virtual Networking by Greg King Oracle VM Server for x86 lets you create logical networks out of physical Ethernet ports, bonded ports, VLAN segments, virtual MAC addresses (VNICs), and network channels. You can then assign channels (or "roles") to each logical network so that it handles the type of traffic you want it to. Greg King explains how you go about doing this, and how Oracle VM Server for x86 implements the network infrastructure you configured. He also describes how the VM interacts with paravirtualized guest operating systems, hardware virtualized operating systems, and VLANs. Finally, he provides an example that shows you how it all looks from the VM Manager view, the logical view, and the command line view of Oracle VM Server for x86. Fundamental Concepts of VLAN Networks by Greg King and Don Smerker Oracle VM Server for x86 supports a wide range of options in network design, varying in complexity from a single network to configurations that include network bonds, VLANS, bridges, and multiple networks connecting the Oracle VM servers and guests. You can create separate networks to isolate traffic, or you can configure a single network for multiple roles. Network design depends on many factors, including the number and type of network interfaces, reliability and performance goals, the number of Oracle VM servers and guests, and the anticipated workload. The Oracle VM Manager GUI presents four different ways to create an Oracle VM network: Bonds and ports VLANs Both bond/ports and VLANS A local network This article focuses the second option, designing a complex Oracle VM network infrastructure using only VLANs, and it steps through the concepts needed to create a robust network infrastructure for your Oracle VM servers and guests. More Resources Virtual Networking for Dummies Download Oracle VM Server for x86 Find technical resources for Oracle VM Server for x86 -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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• Taking AIIM at Social

  - by Christie Flanagan

  Today we are pleased to have a guest post from Christian Finn (@cfinn).  Christian is Senior Director of Product Management for Oracle WebCenter and heads up the WebCenter evangelist team.Last week I had the privilege of speaking at AIIM’s new conference in San Francisco.  AIIM, for those of you not familiar with it, is a global community of information professionals and got its start with ECM and imaging long ago. With 65,000+ members, AIIM has now set about broadening its scope to focus more on the intersection between systems of record (think traditional ECM) and systems of engagement (think social solutions).  So AIIM’s conference is a natural place to be for WebCenter types like me, who have a foot in both of those worlds.AIIM used to have their name on a very large tradeshow, but have changed direction now to run a small, intimate conference.  The lineup of keynotes was terrific, including David Pogue of The New York Times, Clay Shirky, author of Here Comes Everybody, and Ted Schadler, author of Empowered among many thought-provoking and engaging speakers. (Note: Ted will soon be featured in our Social Business webcast series. Stay tuned.)John Mancini and his team at AIIM did a fabulous job running the event and the engagement from the 450 attendees was sustained over the two and a half days.  Our proudest moment was having three finalists up for AIIM awards including: San Joaquin County, CA, for a justice case management system using WebCenter Content and Oracle BPM; Medtronic and Fishbowl Solutions for their innovative iPad solutions on WebCenter Content, and the government of Louisville, Kentucky/Jefferson County for their accounts payable solution using WebCenter Content’s Image & Process Management.  The highlight of the awards night was San Joaquin winning the small organization award against some tough competition.In addition to the conversations sparked at the show, AIIM promoted the whitepapers their industry task forces have produced on the impact and opportunities created by systems of engagement and systems of record. The task forces were led by: Geoffrey Moore, the renowned high tech marketing guru and author of Crossing The Chasm; and Andrew McAfee, who coined the term and wrote the book, Enterprise 2.0. (Note: Andy will also be featured soon on the Social Business webcast series.)  These free papers make short, excellent reading and you can download them on the AIIM website: Moore highlights the changes to Enterprise IT that the social revolution will engender, and McAfee covers where and how organizations are finding value in using social techniques to foster innovation, to scale Q&A across the organization, and to connect sales and marketing for greater efficiency and effectiveness. Moore’s whitepaper is here and McAfee’s whitepapers are available here. For the benefit of those who did not get a chance to attend the AIIM conference, I’ll be posting the topics of my AIIM presentation, “Three Principles for Fixing Your Broken Organization,” here on the WebCenter blog over the rest of this week and next in a series of posts.  

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• Blogging tips for SQL Server professionals

  - by jamiet

  For some time now I have been intending to put some material together relating my blogging experiences since I began blogging in 2004 and that led to me submitting a session for SQLBits recently where I intended to do just that. That didn’t get enough votes to allow me to present however so instead I resolved to write a blog post about it and Simon Sabin’s recent post Blogging – how do you do it? has prompted me to get around to completing it. So, here I present a compendium of tips that I’ve picked up from authoring a fair few blog posts over the past 6 years. Feedburner Feedburner.com is a service that can consume your blog’s default RSS feed and provide another, replacement, feed that has exactly the same content. You can then supply that replacement feed on your blog site for other people to consume in their RSS readers. Why would you want to do this? Well, two reasons actually: It makes your blog portable. If you ever want to move your blog to a different URL you don’t have to tell your subscribers to move to a different feed. The feedburner feed is a pointer to your blog content rather than being a copy of it. Feedburner will collect stats telling you how many people are subscribed to your feed, which RSS readers they use, stuff like that. Here’s a sample screenshot for http://sqlblog.com/blogs/jamie_thomson/: It also tells you what your most viewed posts are: Web stats like these are notoriously inaccurate but then again the method of measurement here is not important, what IS important is that it gives you a trustworthy ranking of your blog posts and (in my opinion) knowing which are your most popular posts is more important than knowing exactly how many views each post has had. This is just the tip of the iceberg of what Feedburner provides and I recommend every new blogger to try it! Monitor subscribers using Google Reader If for some reason Feedburner is not to your taste or (more likely) you already have an established RSS feed that you do not want to change then Google provide another way in which you can monitor your readership in the shape of their online RSS reader, Google Reader. It provides, for every RSS feed, a collection of stats including the number of Google Reader users that have subscribed to that RSS feed. This is really valuable information and in fact I have been recording this statistic for mine and a number of other blogs for a few years now and as such I can produce the following chart that indicates how readership is trending for those blogs over time: [Good news for my fellow SQLBlog bloggers.] As Stephen Few readily points out, its not the numbers that are important but the trend. Search Engine Optimisation (SEO) SEO (or “How do I get my blog to show up in Google”) is a massive area of expertise which I don’t want (and am unable) to cover in much detail here but there are some simple rules of thumb that will help: Tags – If your blog engine offers the ability to add tags to your blog post, use them. Invariably those tags go into the meta section of the page HTML and search engines lap that stuff up. For example, from my recent post Microsoft publish Visual Studio 2010 Database Project Guidance: Title – Search engines take notice of web page titles as well so make them specific and descriptive (e.g. “Configuring dtsConfig connection strings”) rather than esoteric and meaningless in a vain attempt to be humorous (e.g. “Last night a DJ saved my ETL batch”)! Title(2) – Make your title even more search engine friendly by mentioning high level subject areas, not dissimilar to Twitter hashtags. For example, if you look at all of my posts related to SSIS you will notice that nearly all contain the word “SSIS” in the title even if I had to shoehorn it in there by putting it in square brackets or similar. Another tip, if you ARE putting words into your titles in this artificial manner then put them at the end so that they’re not that prominent in search engine results; they’re there for the search engines to consume, not for human beings. Images – Always add titles and alternate text (ALT attribute) to images in your blog post. If you use Windows 7 or Windows Vista then you can use Live Writer (which Simon recommended) makes this easy for you. Headings – If you want to highlight section headings use heading tags (e.g. <H1>, <H2>, <H3> etc…) rather than just formatting the text appropriately – again, Live makes this easy. These tags give your blog posts structure that is understood by search engines and RSS readers alike. (I believe it makes them more amenable to CSS as well – though that’s not something I know too much about). If you check the HTML source for the blog post you’re reading right now you’ll be able to scan through and see where I have used heading tags. Microsoft provide a free tool called the SEO Toolkit that will analyse your blog site (for free) and tell you what things you should change to improve SEO. Go read more and download for free at Search Engine Optimization Toolkit. Did I mention that it was free? Miscellaneous Tips If you are including code in your blog post then ensure it is formatted correctly. Use SQL Server Central’s T-SQL prettifier for formatting T-SQL code. Use images and videos. Personally speaking there’s nothing I like less when reading a blog than paragraph after paragraph of text. Images make your blog more appealing which means people are more likely to read what you have written. Be original. Don’t plagiarise other people’s content and don’t simply rewrite the contents of Books Online. Every time you publish a blog post tweet a link to it. Include hashtags in your tweet that are more likely to grab people’s attention. That’s probably enough for now - I hope this blog post proves useful to someone out there. If you would appreciate a related session at a forthcoming SQLBits conference then please let me know. This will likely be my last blog post for 2010 so I would like to take this opportunity to thank everyone that has commented on, linked to or read any of my blog posts in that time. 2011 is shaping up to be a very interesting for SQL Server observers with the impending release of SQL Server code-named Denali and I promise I’ll have lots more content on that as the year progresses. Happy New Year. @Jamiet

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• Best advice for setting up Ubuntu on my mother's computer

  - by idealmachine

  Intended use My mother had an old Compaq desktop computer running Windows 98, which she used for occasional Web browsing and playing cards. The name of her card game is Hoyle Card Games 3. Although I had to repair it several times over the last 10 years, it worked fine until it finally died at the end of last year. Hardware specifications A relative brought up a newer computer soon afterward: Operating system: Windows XP Asus K8N motherboard (with broken on-board sound; getting a sound card) Athlon 64? processor (don't remember the clock speed) 512 MB RAM Hope the graphics card works... Replacement sound card will be one of: Ensoniq ES1370 AudioPCI Diamond Monster Sound MX300 (Aureal chipset) Sound Blaster Audigy 2 SE Peripherals HP Scanjet 3400c scanner (USB connected) HP LaserJet multi-function printer (parallel port connected, and printing works with a PCL driver) Same serial mouse as old computer Question I had set up an SSH/VNC connection to allow for remotely working out problems. Or so I thought. A month later, the computer would not boot, rendering the SSH connection useless and an OS reinstall necessary. Unfortunately, I have neither the original Windows disc nor the product key. Unless I were to pay $200 for a full Windows 7 Home Premium license for my computer, I would not be able to re-install Windows XP on hers. I consider myself an advanced Linux user, having used Debian for years. So here are my questions. I have only one day to decide whether to use Ubuntu or buy Windows: A quick search leads me to believe all the hardware listed above is supposed to work with Linux, but am I mistaken? Would Ubuntu/Xubuntu suffice (specify which one if it matters), or would I be better off paying the $200 necessary for Windows XP? Is the card game likely to run on Wine? I believe the minimum system requirement is Windows 95. Failing Wine compatibility, will VirtualBox run fast enough on such a computer (Windows 98 as the guest OS)? Are there any free card games just as good? She plays mainly Bridge, Poker, and Solitaire. Is there any "Large Fonts" option for those with poor vision? The lack of it would be a big disadvantage. BONUS: Although I would probably replace the old mouse upon a move to Ubuntu, is it even possible to get a serial mouse working?

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• The Whole Enchilada — Fusion Supply Chain in the Cloud

  - by Kathryn Perry

  A guest post by Tyra Crockett, Senior Manager at Oracle No other vendor can offer everything in the cloud the way Oracle can. You can get HR from Workday and CRM from Salesforce, but you can get the whole enchilada—HCM, CRM and ERP—all from Oracle on one platform. If you’re thinking about using Oracle's Cloud Services to implement the newest Oracle Fusion Supply Chain applications, this post is for you. Point #1: The Oracle Cloud Applications Services portfolio includes ERP cloud services which are flexible and can adapt to fill your supply chain needs. For example, you might be opening a small distribution facility in California, but don’t have the time or IT resources to warrant a full scale supply chain implementation. You can use Oracle’s Cloud to implement the Oracle Fusion Supply Chain applications you need without an increase in IT staff or hardware. Then as your business grows, you can add more features and applications to your cloud.   Point #2: Whether you’re implementing a slice of the Fusion Procurement pie, or the entire ERP portfolio, you want to be up and running fast with low upfront costs and investment risks. That’s where you can trust a world-class technology organization like Oracle. Your SaaS subscription-based deployment model will take away the headaches associated with determining your software costs. You also will be able to eliminate expensive customizations and configure your deployment as you like, saving you time and money during the initial stages and upon upgrade. Point #3: Another great benefit of operating your Oracle Fusion Supply Chain in the cloud is the opportunity to standardize your processes across your entire supply chain. You can institute processes in San Francisco and be confident they will be followed in Mexico City and Hong Kong. Point #4: If data security is a concern – and it is for most of us – Oracle-managed cloud services give you the comfort of knowing that your data will always be there when you need it. You will not have to manage the IT services associated with patching and upgrade. They will be taken care of automatically. This enables you to focus on what you do best: managing your business. Point #5: Cloud services aren’t an either/or proposition. You might have very good business reasons for choosing a hybrid model -- running some applications in the cloud and others on premise. That allows you to leverage your own IT department, when and where you need to, and shift focus when necessary. I urge you to take a hard look at the Oracle Fusion Supply Chain applications running in the cloud. These solutions running alongside your existing legacy systems can solve your toughest business challenges as you move forward in the 21st century.

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• Thank You for a Great Welcome for Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Yesterday morning we had two launch webcasts for Oracle GoldenGate 11g Release 2. I had the pleasure to present, as well as moderate the Q&A panels in both of these webcasts. Both events had hundreds of live attendees, sending us over 150 questions. Even though we left 30 minutes for Q&A, it was not nearly enough time to address for all the insightful questions our audience sent. Our product management team and I really appreciate the interaction we had yesterday and we are starting to respond back with outstanding questions today. Oracle GoldenGate’s new release launch also had great welcome from the media. You can find the links for various articles on the new release below: ITBusinessEdge Oracle Embraces Cross-Platform Data Integration Information Week: Oracle Real-Time Advance Taps Compressed Data Integration Developer News, Oracle GoldenGate Adds Deeper Oracle Integration, Extends Real-Time Performance CIO, Oracle GoldenGate Buddies Up with Sibling Software DBTA, Real-Time Data Integration: Oracle GoldenGate 11g Release 2 Now Available CBR Oracle unveils GoldenGate 11g Release 2 real-time data integration application In this blog, I want to address some of the frequently asked questions that came up during the webcasts. You can find the top questions and their answers along with related resources below. We will continue to address frequently asked questions via future blogs. Q: Will the new Integrated Capture for Oracle Database replace the Classic Capture? If not, which one do I use when? A: No, Classic Capture will be around for long time. Core platform specific features, bug fixes, and patches will be available for both Capture processes.Oracle Database specific features will be only available in the Integrated Capture. The Integrated Capture for Oracle Database is an option for users that need to capture data from compressed tables or need support for XML data types, XA on RAC. Users who don’t leverage these features should continue to use our Classic Capture. For more information on Oracle GoldenGate 11g Release 2 I recommend to check out the White paper: Oracle GoldenGate 11gR2 New Features as well as other technical white papers we have on OTN.                                                         For those of you coming to OpenWorld, please attend the related session: Extracting Data in Oracle GoldenGate Integrated Capture Mode, Monday Oct 1st 1:45pm Moscone South – 102 to learn more about this new feature. Q: What is new in Conflict Detection and Resolution? And how does it work? A: There are now pre-built functions to identify the conditions under which an error occurs and how to handle the record when the condition occurs. Error conditions handled include inserts into a target table where the row already exists, updates or deletes to target table rows that exist, but the original source data (before columns) do not match the existing data in the target row, and updates or deletes where the row does not exist in the target database table.Foreach of these conditions a method to handle the error is specified.  Please check out our recent blog on this topic and the White paper: Oracle GoldenGate 11gR2 New Features white paper.  Also, for those attending OpenWorld please attend the session: Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active-  Wednesday Oct 3rd  3:30pm Mascone 3000 Q: Does Oracle GoldenGate Veridata and the Management Pack require additional licenses, or is it incorporated with the GoldenGate license? A: Oracle GoldenGate Veridata and Oracle Management Pack for Oracle GoldenGate are additional products and require separate licenses. Please check out Oracle's price list here. Q: Does GoldenGate - Oracle Enterprise Manager Plug-in require additional license? A: Oracle Enterprise Manager Plug-in is included in the Oracle Management Pack for Oracle GoldenGate license, which is separate from Oracle GoldenGate license. There is no separate license for the Enterprise Manager Plug-in by itself. Oracle GoldenGate Monitor, Oracle GoldenGate Director, and Enterprise Manager Plug-in are included in the Management Pack for Oracle GoldenGate license. Please check out Management Pack for Oracle GoldenGate data sheet for more info on this product bundle. Q: Is Oracle GoldenGate replacing Oracle Streams product? A: Oracle GoldenGate is the strategic data replication product. Therefore, Oracle Streams will continue to be supported, but will not be actively enhanced. Rather, the best elements of Oracle Streams will be added to Oracle GoldenGate. Conflict management is one of them and with the latest release Oracle GoldenGate has a more advanced conflict management offering. Current customers depending on Oracle Streams will continue to be fully supported. Q: How is Oracle GoldenGate different than Oracle Data Integrator? A: Oracle Data Integrator is designed for fast bulk data movement and transformation between heterogeneous systems, while GoldenGate is designed for real-time movement of transactions between heterogeneous systems. These two products are completely complementary where GoldenGate provides low-impact real-time change data capture and delivery to a staging area on the target. And Oracle Data Integrator transforms this data and loads the DW tables. In fact, Oracle Data Integrator integrates with GoldenGate to use GoldenGate’s Capture process as one option for its CDC mechanism. We have several customers that deployed GoldenGate and ODI together to feed real-time data to their data warehousing solutions. Please also check out Oracle Data Integrator Changed Data Capture with Oracle GoldenGate Data Sheet (PDF). Thank you again very much for welcoming Oracle GoldenGate 11g Release 2 and stay in touch with us for more exciting news, updates, and events.

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• Oracle WebCenter @ OpenWorld 2012

  - by kellsey.ruppel

  This week, we want to focus on giving our blog readers a preview of Oracle WebCenter related events and activities happening at Oracle OpenWorld this year! Today's guest post comes from Jamie Rancourt, Senior Manager of Product Management for Oracle WebCenter. Are you registered to attend OpenWorld 2012 in San Francisco from September 30 – October 4?  If not, the conference details and registration information can be found at http://oracle.com/openworld!  Here’s a brief run down of the planned activities for Oracle WebCenter at this year’s event. WebCenter Sessions This year WebCenter will be featured in 36 sessions across the following tracks: Web Experience Management, Portals, Content Management and Social Network Middleware for Enterprise Applications Financial Management Oracle ADF and Fusion Application Development Applications Tools and Technology Applications Strategy Life Sciences Customer Relationship Management Oracle RightNow CX Cloud Service Siebel Applications SOA and Business Process Management Oracle Fusion Applications Oracle Commerce Retail Social Business Cloud Computing Here are a few of the sessions to wet your appetite: Oracle WebCenter Strategy: Engaging your Customers.  Empowering your Business Oracle WebCenter Sites Strategy & Vision Oracle WebCenter Content Strategy & Vision Oracle WebCenter Portal Strategy & Vision Oracle Social Network Strategy & Vision Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mash-ups We also have 4 interactive customer panels planned for the event: Using Web Experience Management to Drive Online Marketing Success Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Becoming a Social Business: Stories from the Front Lines of Change Building Next-Generation Portals: An Interactive Customer Panel Discussion And there are many more sessions for you to attend to learn everything there is to know about Oracle WebCenter from our product experts and partners. Make sure to visit the Content Catalog for the complete session details Labs and Demos This year’s event also features 4 WebCenter hands on labs, each focusing on a different product area including Portal, Content, Sites and Social Network.  In addition to the labs, there will be 6 demos featuring Oracle WebCenter in both the Fusion Middleware and Cloud pavilions.  Make sure you stop by to see the latest demos and meet our knowledgeable product managers! And don't forget about the Oracle WebCenter Customer Appreciation Event, which is sponsored by our Partners and will take place on Tuesday, October 2nd at The Palace Hotel. Be sure to watch the blog for more information in the coming months with how to register! We look forward to seeing you at Oracle OpenWorld 2012!

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• Workshops, online content show how Oracle infuses simplicity, mobility, extensibility into user experience

  - by mvaughan

  By Kathy Miedema & Misha Vaughan, Oracle Applications User Experience Oracle has made a huge investment into the user experience of its many different software product families, and recent releases showcase big changes and features that aim to promote end user engagement and efficiency by streamlining navigation and simplifying the user interface. But making Oracle’s enterprise software great-looking and usable doesn’t stop when Oracle products go out the door. The Applications User Experience (UX) team recognizes that our customers may need to customize software to fit their work processes. And that’s why we provide tools such as user experience design patterns to help you maintain the Oracle user experience as you tailor your application to fit your business needs. Often, however, customers may need some context around user experience. How has the Oracle user experience been designed and constructed? Why is a good user experience important for users? How does understanding what goes into the user experience benefit the people who purchase the software for users? There’s a short answer to these questions, and you can read about it on Usable Apps. But truly understanding Oracle’s investment and seeing how it applies across product families occasionally requires a deeper dive into the Oracle user experience, especially if you’re an influencer or decision-maker about Oracle products. To help frame these decisions, the Communications & Outreach team has developed several targeted workshops that explore what Oracle means when it talks about user experience, and provides a roadmap into where the Oracle user experience is going. These workshops require non-disclosure agreements, and have been delivered to Oracle sales folks, Oracle partners, Oracle ACE Directors and ACEs, and a few customers. Some of these audience members have been developers or have a technical background; just as many did not. Here’s a breakdown of the kind of training you can get around the Oracle user experience from the OAUX Communications & Outreach team.For Partners: George Papazzian, Principal, Naviscent with Joyce Ohgi, Oracle Oracle Fusion Applications HCM Pre-Sales Seminar:  In concert with Worldwide Alliances  and  Channels under Applications Partner Enablement Director Jonathan Vinoskey’s guidance, the Applications User Experience team delivers a two-day workshop.  Day one focuses on Oracle Fusion Applications HCM and pre-sales strategy, and Day two focuses on positioning and leveraging Oracle’s investment in the Oracle Fusion Applications user experience.  The next workshops will occur on the following dates: December 4-5, 2013 @ Manchester, UK January 29-30, 2014 @ Reston, Virginia February 2014 @ Guadalajara, Mexico (email: Shannon Whiteman) March 11-12, 2014 @ Dubai, United Arab Emirates April 1-2, 2014 @ Chicago, Illinois Partner Advisory Board: A two-day board meeting in the U.S. and U.K. to discuss four main user experience areas for Oracle Fusion Applications: simplicity, visualization & analytics, mobility, & futures. This event is limited to Oracle Diamond Partners, UX bloggers, and key UX influencers and requires legal documentation.  We will be talking about the Oracle applications UX strategy and roadmap. Partner Implementation Training on User Interface: How to Build Great-Looking, Usable Apps:  In this two-day, hands-on workshop built around Oracle’s Application Development Framework, learn how to build desktop and mobile user interfaces and mobile user interfaces based on Oracle’s experience with Fusion Applications. This workshop is for partners with a technology background who are looking for ways to tailor Fusion Applications using ADF, or have built their own custom solutions using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs. Nov 5-6, 2013 @ Redwood Shores, CA, USA January 28-29th, 2014 @ Reston, Virginia, USA February 25-26, 2014 @ Guadalajara, Mexico March 9-10, 2014 @ Dubai, United Arab Emirates To register, contact [email protected] Simplified UI Customization & Extensibility:  Pilot workshop:  We will be reviewing the proposed content for communicating the user experience tool kit available with the next release of Oracle Fusion Applications.  Our core focus will be on what toolkit components our system implementors and independent software vendors will need to respond to customer demand, whether they are extending Fusion Applications, or building custom applications, that will need to leverage the simplified UI. Dec 11th, 2013 @ Reading, UK For information: contact [email protected] Private lab tour and demos: Interested in seeing what’s going on in the Apps UX Labs?  If you are headed to the San Francisco Bay Area, let us know. We can arrange a spin through our usability labs at headquarters. OAUX Expo: This open-house forum gives partners a look at what the UX team is working on, and showcases the next-generation user experiences in a demo environment where attendees can see and touch the applications. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For CustomersAngela Johnston, Gozel Aamoth, Teena Singh, and Yen Chan, Oracle Lab tours: See demos of soon-to-be-released products, and take a spin on usability research equipment such as our eye-tracker. Watch this video to get an idea of what you’ll see. Get our newsletter: Learn about newly released products and see where you can meet us at user group conferences. Participate in a feedback session: Join a focus group or customer feedback session to get an early look at user experience designs for the next generation of software, and provide your thoughts on how well it will work. Join the OUAB: The Oracle Usability Advisory Board meets several times a year to discuss trends in the workforce and provide direction on user experience designs. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Developers (customers, partners, and consultants): Plinio Arbizu, SP Solutions, Richard Bingham, Oracle, Balaji Kamepalli, EiSTechnoogies, Praveen Pillalamarri, EiSTechnologies How to Build Great-Looking, Usable Apps: This workshop is for attendees with a strong technology background who are looking for ways to tailor customer software using ADF. It includes an introduction to UX design patterns and provides tools to build usability-tested UX designs.  See above for dates and times. UX design patterns web site: Cut the length of your project down by months. Use these patterns to build out the task flow you need to develop for your users. The patterns have already been usability-tested and represent the best practices that the Oracle UX research team has found in its studies. UX Direct: Use the same methods that Oracle uses to develop its own user experiences. We help you define your users and their needs, and then provide direction on how to tailor the best user experience you can for them. For Oracle Sales Mike Klein, Jeremy Ashley, Brent White, Oracle Contact your local sales person for more information about the Oracle user experience and the training available from the Applications User Experience Communications & Outreach team. See customer-friendly user experience collateral ranging from the new simplified UI in Oracle Fusion Applications Release 7, to E-Business Suite user experience highlights, to Siebel, PeopleSoft, and JD Edwards user experience highlights.   Receive access to the same pre-sales and implementation training we provide to partners. For Oracle Sales only: Oracle-only training on the Oracle Fusion Applications UX Innovation Sales Kit.

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• Oracle VM Templates for EBS 12.1.3 for Exalogic Now Available

  - by Elke Phelps (Oracle Development)

  Oracle VM Templates for Oracle E-Business Suite 12.1.3 for x86 Exalogic Platform (64 bit) are now available on the Oracle Software Delivery Cloud.  The templates contain all the required elements to create an Oracle E-Business Suite R12 demonstration system on an Exalogic server. You can use these templates to quickly build an EBS 12.1.3 demonstration environment, bypassing the operating system and the software install (via the EBS Rapid Install).   The Oracle E-Business Suite Release 12.1.3 (64 bit) template for the Exalogic platform is a Oracle Virtual Server Guest template that contains a complete Oracle E-Business Suite Release 12.1.3 Database Tier and Application Tier Installation.  For additional details, please refer to the following My Oracle Support Note: Oracle E-Business Suite Release 12.1.3 Database Tier and Application Tier Template for Oracle Exalogic Platform (Note 1499132.1) The Oracle E-Business Suite system is installed on top of Oracle Linux Version 5 update 6. The templates have been optimized for performance, including OS kernel settings and E-Business Suite configuration settings tuned specifically for the Exalogic platform.  The configuration delivered with this template for a mid-tier running on Exalogic will support hundreds of concurrent users.  Please refer to Section 2: Performance Analysis in My Oracle Support Note 1499132.1 for additional details.   Additional Information The Oracle E-Business Suite VM templates for the Exalogic platform contain the following software versions: Operating System: Oracle Linux Version 5 Update 6 Oracle E-Business Suite 12.1.3 (Database Tier) Oracle E-Business Suite 12.1.3 (Application Tier) The following considerations were made when the Oracle E-Business Suite VM template for the Exalogic platform were designed: Templates use the hardware-virtualized architecture, supporting hardware with virtualization feature. Database Tier Template is configured to use the following configuration: 16 GB RAM 4 VCPUs 250 GB of Disk space for application installation Application Tier Template is configured to use the following configuration: 16 GB RAM 4 VCPUs 50 GB of Disk space for application installation References Oracle E-Business Suite Release 12.1.3 Database Tier and Application Tier Template for Oracle Exalogic Platform (Note 1499132.1) Related Articles Part 1: E-Business Suite 12.1.1 Templates for Oracle VM Now Available Part 2: Using Oracle VM with Oracle E-Business Suite Virtualization Kit Part 3: On Clouds and Virtualization in EBS Environments (OpenWorld 2009 Recap) Part 4: Deploying E-Business Suite on Amazon Web Services Elastic Compute Cloud Part 5: Live Migration of EBS Services Using Oracle VM Support Policies for Virtualization Technologies and Oracle E-Business Suite Virtualization and the E-Business Suite, Redux Virtualization and E-Business Suite

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• Underwriting in a New Frontier: Spurring Innovation

  - by [email protected]

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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• CodePlex Daily Summary for Tuesday, March 23, 2010

  CodePlex Daily Summary for Tuesday, March 23, 2010New Projects.NET StarCraft II Replay Parser: A .NET 3.5 Library used to parse StarCraft II replays. Developed in C# 3.5.BackToBasics "B2B" Chat: With technology and software getting more and more complicated, why not get back to basics with BackToBasicsChat. B2B allows you to chat over a ser...Dark Neuron Game Engine: Dark Neuron allows you to easily create fun and interesting games with no need of developing basic game components. This engine is developed for C#...DeepZoom Pivot Constructor: Library to make building DeepZoom images and Pivot displays simpler.ePaper reader: The project is aimed at creating a tool which helps in reading electronic editions of news papers(pdf/flash)FSharpPageProvider for EPiServer CMS 6: This project starts as the port of EPiServer XmlPageProvider to F# programming language. Hammock for REST: Hammock is a REST library for .NET that greatly simplifies consuming and wrapping RESTful services.Kirill Osenkov: Various small projects, tools, utilities and samples by Kirill OsenkovliveDB: liveDB - web client for sql serverLucilla Framework: lucilla frameworkMVC Foolproof Validation: MVC Foolproof Validation aims to extend the Data Annotation validation provided in ASP.NET MVC. Initial efforts are focused on adding contingent va...MVC2Forums: MVC2Forums is simply a forum system based upon MVC2.Mvvm Foundation Silverlight: Mvvm Foundation Silverlight is a library of classes that are helpful when building Silverlight applications based in the MVVM pattern. This librar...MyPersonalWebsite: This is my personal web site developed using ASP.NET MVC 2Planner: Planner makes it easier for all peoples to plan your tasks. It's developed in Delphi.Prose: Prose is an playground for an experimental JavaScript like language compiler. Eventually it will implement 0-CFA, CFA2, and a Tracing JITQuestTracker: QuestTracker is a todo list presented in the format of a quest tracking list such as the one in World of Warcraft.SevenZipLib: SevenZipLib is a C# interface to the 7-zip library.SimpleGeo .Net: .Net Client library for the SimpleGeo.com serviceNew ReleasesAutenticar no OpenLDAP utilizando pGIna: DLL LDAPAuth Plus: New Group: No LoginBMap.NET: BMap.NET 2: This is the 2nd version of BMap.NET. It has included these tags: Bing Maps, and "About BMap.NET".Cronos: Version 2.04: This is primarily a bug-fix release. Several numerical issues have been resolved, and a resource leak (of MS Windows graphics objects) has been fi...EV Dashboard: v1.0: This release includes support for an App.config file and Auto Connect, which will connect to the specified BMS at startup. Note: You still have to ...GKO Libraries: GKO Libraries 0.1 Beta: 0.1 Beta Added More utilities and functions RefactoringsGLB Virtual Player Builder: 0.4.2 Beta: Beta build that includes a new player creator.HKGolden Express: HKGoldenExpress (Build 201003222215): New features: (None) Bug fix: Fixed bugs of unable to parse XML file stream returned from HKGolden API, as the encoding of XML file stream chang...jQuery Web Controls ASP.Net: jQueryWebControls 1.1.1.2: En esta versión se han corregido problemas existentes en la ejecución de los scripts de jquery cuando se utilizaban MasterPage y/o Ajax Control Too...LightKit: Version 0.2.2: Fixed: fixed bug when CollectionItemsEditor ditermines IsChanged property incorrectly fixed ObjectEditor`a thisstring propertyName method wrong l...LINQ to Twitter: LINQ to Twitter Beta v2.0.8: New items added since v1.1 include: Support for OAuth (via DotNetOpenAuth), secure communication via https, VB language support, serialization of ...MapWindow6: MapWindow 6.0 msi (March 22): This version fixes the icons for the desktop installer and changes the install directory to Program Files\MapWindow instead of Program Files\ISU.Math.NET Numerics: 2010.3.22.1334 Build: Latest alpha buildMiniCalendar Web Part: MiniCalendar Web Part 1.8: A small web part to display links to events stored in a list (or document library) in a mini calendar (in month view mode). It shows tooltips for t...OCInject: Release Two: This release brings some missing features such as Singleton support, Func<T> factories and child containers. It, also, has an updated constructor ...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (March 2010): Installer of the latest binaries of Phalanger 2.0 (March 2010) and its integration into Visual Studio 2008. Easy installer with automatic IIS int...Planner: Planner: firstQuestTracker: QuestTracker 0.1: This is the preliminary release of QuestTracker. There's not much documentation or many features yet, but it is functional. Any feedback would be a...QuestTracker: QuestTracker 0.1.1: Bugfix for QuestTracker 0.1QuestTracker: QuestTracker 0.1.2: Fixes an issue with saving the quest list.Rawr: Rawr 2.3.13: We're pleased to announce that, after long last, Rawr3 has entered public beta. You're still welcome to continue using Rawr2 (that's what you're re...Single Web Session: Alpha Model Plugin: !How to use Single Web Session add following line into your web config <httpModules> <add name="SingleSession" type="SingleWebSession.Model.W...SMIL - SharePoint Map Integration Layer: SMIL 1.0: Custom data field Extracts Lat/Lon from EXIF from images being uploaded. Map Web Part Filter with SharePoint views Filter by connecting to...sTASKedit: sTASKedit 42532 (Developer Alpha): This release is only to verify the currently decoded task structure... Supported files: tasks.data (v1.3.6 client)VCC: Latest build, v2.1.30322.0: Automatic drop of latest buildVisual Studio DSite: Advanced Notepad (Visual C++ 2008): An notepad written in c that can save in a rich text file format.Wallpaper Rotator: Wallpaper Rotator 0.5: Wallpaper Rotator 0.5 This version includes the following improvements: Saving the choice of "Random Order (Shuffle Mode)" Updating the configu...Most Popular ProjectsMetaSharpRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETLINQ to TwitterPHPExcelFarseer Physics EngineFacebook Developer ToolkitNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices: Composite WPF and SilverlightN2 CMS

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• HRC BEST PRACTICE TOUR: la tappa di Roma del 28/05

  - by Claudia Caramelli-Oracle

  Guest post by Paola Provvisier, Master Principal Sales Consultant - Oracle 12.00 Normal 0 14 false false false IT X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Presso la Banca del Mezzogiorno - Mediocredito Centrale, il 28 maggio scorso, si è svolto l’incontro dal titolo Compensation & Benefit – Welfare Aziendale, organizzato da HRComunity Academy nell’ambito della sua iniziativa HRC BEST PRACTICE TOUR e sponsorizzato da Oracle. La giornata ha visto protagonisti alcune grandi realtà bancarie e industriali con la partecipazione di circa 30 specialisti dell’area HR - Compensation & Benefit. Gli interventi che si sono succeduti nell’ambito della giornata hanno avuto come tema la condivisione delle best-pratice e delle iniziative in corso tra le aziende intervenute, con particolare riguardo alle proposte in merito al tema ‘Flexible Benefit’. Oracle, quale sponsor della giornata, ha introdotto con una Technical Overview gli attuali scenari del mercato del lavoro e le evoluzioni tecnologiche sulla piattaforma Oracle HCM Cloud, con particolare riguardo alle innovazioni a supporto dei temi della Compensation. La giornata, che ha suscitato apprezzamento e vivace interesse da parte di tutti i partecipanti con una proficua e partecipata sessione di domande e risposte a seguito dei vari interventi, si è conclusa con un piacevole buffet. Altre foto dell'evento sono presenti sulla Pagina Facebook di HRC.

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• A Slice of Raspberry Pi

  - by Phil Factor

  Guest editorial for the ITPro/SysAdmin newsletter The Raspberry Pi Foundation has done a superb design job on their new $35 network-enabled Linux computer. This tiny machine, incorporating an ARM processor on a Broadcom BCM2835 multimedia chip, aims to put the fun back into learning computing. The public response has been overwhelmingly positive.Note that aim: "…to put the fun back". Education in Information Technology is in dire straits. It always has been, but seems to have deteriorated further still, even in the face of improved provision of equipment.In many countries, the government controls the curriculum. It predicted a shortage in office-based IT skills, and so geared the ICT curriculum toward mind-numbing training in word-processing and spreadsheet skills. Instead, the shortage has turned out to be in people with an engineering-mindset, who can solve problems with whatever technologies are available and learn new techniques quickly, in a rapidly-changing field.In retrospect, the assumption that specific training was required rather than an education was an idiotic response to the arrival of mainstream information technology. As a result, ICT became a disaster area, which discouraged a generation of youngsters from a career in IT, and thereby led directly to the shortage of people with the skills that are required to exploit the potential of Information Technology..Raspberry Pi aims to reverse the trend. This is a rig that is geared to fast graphics in high resolution. It is no toy. It should be a superb games machine. However, the use of Fedora, Debian, or Arch Linux ARM shows the more serious educational intent behind the Foundation's work. It looks like it will even do some office work too!So, get hold of any power supply that provides a 5VDC source at the required 700mA; an old Blackberry charger will do or, alternatively, it will run off four AA cells. You'll need a USB hub to support the mouse and keyboard, and maybe a hard drive. You'll want a DVI monitor (with audio out) or TV (sound and video). You'll also need to be able to cope with wired Ethernet 10/100, if you want networking.With this lot assembled, stick the paraphernalia on the back of the HDTV with Blu Tack, get a nice keyboard, and you have a classy Linux-based home computer. The major cost is in the T.V and the keyboard. If you're not already writing software for this platform, then maybe, at a time when some countries are talking of orders in the millions, you should consider it.

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• Building dynamic OLAP data marts on-the-fly

  - by DrJohn

  At the forthcoming SQLBits conference, I will be presenting a session on how to dynamically build an OLAP data mart on-the-fly. This blog entry is intended to clarify exactly what I mean by an OLAP data mart, why you may need to build them on-the-fly and finally outline the steps needed to build them dynamically. In subsequent blog entries, I will present exactly how to implement some of the techniques involved. What is an OLAP data mart? In data warehousing parlance, a data mart is a subset of the overall corporate data provided to business users to meet specific business needs. Of course, the term does not specify the technology involved, so I coined the term "OLAP data mart" to identify a subset of data which is delivered in the form of an OLAP cube which may be accompanied by the relational database upon which it was built. To clarify, the relational database is specifically create and loaded with the subset of data and then the OLAP cube is built and processed to make the data available to the end-users via standard OLAP client tools. Why build OLAP data marts? Market research companies sell data to their clients to make money. To gain competitive advantage, market research providers like to "add value" to their data by providing systems that enhance analytics, thereby allowing clients to make best use of the data. As such, OLAP cubes have become a standard way of delivering added value to clients. They can be built on-the-fly to hold specific data sets and meet particular needs and then hosted on a secure intranet site for remote access, or shipped to clients' own infrastructure for hosting. Even better, they support a wide range of different tools for analytical purposes, including the ever popular Microsoft Excel. Extension Attributes: The Challenge One of the key challenges in building multiple OLAP data marts based on the same 'template' is handling extension attributes. These are attributes that meet the client's specific reporting needs, but do not form part of the standard template. Now clearly, these extension attributes have to come into the system via additional files and ultimately be added to relational tables so they can end up in the OLAP cube. However, processing these files and filling dynamically altered tables with SSIS is a challenge as SSIS packages tend to break as soon as the database schema changes. There are two approaches to this: (1) dynamically build an SSIS package in memory to match the new database schema using C#, or (2) have the extension attributes provided as name/value pairs so the file's schema does not change and can easily be loaded using SSIS. The problem with the first approach is the complexity of writing an awful lot of complex C# code. The problem of the second approach is that name/value pairs are useless to an OLAP cube; so they have to be pivoted back into a proper relational table somewhere in the data load process WITHOUT breaking SSIS. How this can be done will be part of future blog entry. What is involved in building an OLAP data mart? There are a great many steps involved in building OLAP data marts on-the-fly. The key point is that all the steps must be automated to allow for the production of multiple OLAP data marts per day (i.e. many thousands, each with its own specific data set and attributes). Now most of these steps have a great deal in common with standard data warehouse practices. The key difference is that the databases are all built to order. The only permanent database is the metadata database (shown in orange) which holds all the metadata needed to build everything else (i.e. client orders, configuration information, connection strings, client specific requirements and attributes etc.). The staging database (shown in red) has a short life: it is built, populated and then ripped down as soon as the OLAP Data Mart has been populated. In the diagram below, the OLAP data mart comprises the two blue components: the Data Mart which is a relational database and the OLAP Cube which is an OLAP database implemented using Microsoft Analysis Services (SSAS). The client may receive just the OLAP cube or both components together depending on their reporting requirements.  So, in broad terms the steps required to fulfil a client order are as follows: Step 1: Prepare metadata Create a set of database names unique to the client's order Modify all package connection strings to be used by SSIS to point to new databases and file locations. Step 2: Create relational databases Create the staging and data mart relational databases using dynamic SQL and set the database recovery mode to SIMPLE as we do not need the overhead of logging anything Execute SQL scripts to build all database objects (tables, views, functions and stored procedures) in the two databases Step 3: Load staging database Use SSIS to load all data files into the staging database in a parallel operation Load extension files containing name/value pairs. These will provide client-specific attributes in the OLAP cube. Step 4: Load data mart relational database Load the data from staging into the data mart relational database, again in parallel where possible Allocate surrogate keys and use SSIS to perform surrogate key lookup during the load of fact tables Step 5: Load extension tables & attributes Pivot the extension attributes from their native name/value pairs into proper relational tables Add the extension attributes to the views used by OLAP cube Step 6: Deploy & Process OLAP cube Deploy the OLAP database directly to the server using a C# script task in SSIS Modify the connection string used by the OLAP cube to point to the data mart relational database Modify the cube structure to add the extension attributes to both the data source view and the relevant dimensions Remove any standard attributes that not required Process the OLAP cube Step 7: Backup and drop databases Drop staging database as it is no longer required Backup data mart relational and OLAP database and ship these to the client's infrastructure Drop data mart relational and OLAP database from the build server Mark order complete Start processing the next order, ad infinitum. So my future blog posts and my forthcoming session at the SQLBits conference will all focus on some of the more interesting aspects of building OLAP data marts on-the-fly such as handling the load of extension attributes and how to dynamically alter the structure of an OLAP cube using C#.

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• Webcast Q&A: Cisco's Platform Approach to Identity Management

  - by Tanu Sood

  Thanks to all who attended the live webcast we hosted on Cisco: Best Practices for a Platform Approach on Wed, March 14th. Those of you who couldn’t join us, the webcast replay is now available. Many thanks to our guest speaker, Ranjan Jain, Security Architect at Cisco for walking us through Cisco’s drivers and rationale for the platform approach, the implementation strategy, results, roadmap and recommendations. We greatly appreciate the insight he shared with us all on the deployment synergies with a platform approach to Identity Management. A forward looking organization, Cisco also has plans for secure cloud and mobile access enablement so it was interesting to learn how the Platform approach to Identity Management today is laying down the foundation for those future initiatives. While we tackled a good few questions during the webcast, we have captured the responses to those that we weren’t able to get to: Q.Can you provide insight into how you approached developing profiles for each user groupA. At Cisco, the user profile was already available to IT before the platform consolidation started. There is a dedicated business team that manages the user profiles. Q. What is the current version of Oracle Identity Manager in the market?A. Oracle Identity Manager 11gR1 is the latest version of our industry leading user provisioning/identity administration solution. Q. Is data resource segmentation part of the overall strategy at Cisco?A. It is but it is managed by the business teams and not at the IT level. Q. Does Cisco also have an Active Directoy LDAP? Do they sync AD from OID or do the provision to AD as another resource?[A. Yes, we do. AD is provisioned using in-house tools and not via Oracle Identity Manager (OIM). Q. If we already have a point IDM solution in place (SSO), can the platform approach still work?A. Yes, the platform approach calls for a seamless, standardized framework for identity management to support the enterprise’s entire infrastructure, both on-premise or in the cloud. Oracle Identity Management solutions are standards based so they can easily integrate and interoperate with existing Oracle or non-Oracle solutions. Hope you enjoyed the webcast and we look forward to having you join us for the next webcast in our Customers Talk: Identity as a Platform webcast series:ING: Scaling Role Management and Access Certification to Thousands of ApplicationsWednesday, April 11th at 10 am PST/ 1 pm ESTRegister Today We are also hosting a live event series in collaboration with the Aberdeen Group. To hear first-hand, the insights from the recently released Aberdeen Report and to discuss the merits of the Platform approach, do join us at this event. You can also connect with Oracle Identity Management SMEs and get your questions answered live. Aberdeen Group Live Event Series: IAM Integrated - Analyzing the "Platform" vs. "Point Solution" ApproachNorth America, April 10 - May 22Register for an event near you And here’s the slide deck from our Cisco webcast:   Oracle_Cisco identity platform approach_webcast View more presentations from OracleIDM

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