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  • Cyrus on CentOS with sasl / pam / ldap

    - by Oscar
    SASL/PAM/LDAP is driving me crazy... that's what I read a lot when googling for problems in this area, and what I experience myself :-S I'm trying to get Cyrus imap working for virtual hosting on CentOS with this authorisation backend and really don't know what's happening. In saslauthd I configured the LDAP search filter to use, but it looks like pam completely ignores it. Here's what I do for testing (done more tests but all with similar results): [root@testserv ~]# imtest -u [email protected] -a [email protected] WARNING: no hostname supplied, assuming localhost S: * OK [CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS] testserv. Cyrus IMAP4 v2.3.7-Invoca-RPM-2.3.7-7.el5_6.4 server ready C: C01 CAPABILITY S: * CAPABILITY IMAP4 IMAP4rev1 LITERAL+ ID STARTTLS ACL RIGHTS=kxte QUOTA MAILBOX-REFERRALS NAMESPACE UIDPLUS NO_ATOMIC_RENAME UNSELECT CHILDREN MULTIAPPEND BINARY SORT SORT=MODSEQ THREAD=ORDEREDSUBJECT THREAD=REFERENCES ANNOTATEMORE CATENATE CONDSTORE IDLE LISTEXT LIST-SUBSCRIBED X-NETSCAPE URLAUTH S: C01 OK Completed Please enter your password: C: L01 LOGIN [email protected] {6} S: + go ahead C: <omitted> S: L01 NO Login failed: authentication failure Authentication failed. generic failure Security strength factor: 0 C: Q01 LOGOUT * BYE LOGOUT received Q01 OK Completed Connection closed. The LDAP entry does exist (and so does the mailbox in Cyrus): [root@testserv ~]# ldapsearch -WxD cn=Manager,o=mydomain,c=com [email protected] Enter LDAP Password: # extended LDIF # # LDAPv3 # base <> with scope subtree # filter: [email protected] # requesting: ALL # # myuser, accounts, testserv.mydomain.com, mydomain, com dn: uid=myuser,ou=accounts,dc=testserv.mydomain.com,o=mydomain,c=com objectClass: top objectClass: person objectClass: organizationalPerson objectClass: inetOrgPerson objectClass: posixAccount objectClass: shadowAccount uidNumber: 16 uid: myuser gidNumber: 5 givenName: My sn: Name mail: [email protected] cn: My Name userPassword:: dYN5ebB0fXhNRn1pZllhRnJX7Uk= shadowLastChange: 15176 homeDirectory: /dev/null # search result search: 2 result: 0 Success # numResponses: 2 # numEntries: 1 This is what I get in /var/log/messages Aug 2 04:00:11 testserv cyrus/imap[12514]: auxpropfunc error invalid parameter supplied Aug 2 04:00:19 testserv saslauthd[5926]: do_auth : auth failure: [[email protected]] [service=imap] [realm=testserv.mydomain.com] [mech=pam] [reason=PAM auth error] ... /var/adm/auth.log Aug 2 04:00:11 testserv cyrus/imap[12514]: auxpropfunc error invalid parameter supplied Aug 2 04:00:11 testserv cyrus/imap[12514]: _sasl_plugin_load failed on sasl_auxprop_plug_init for plugin: ldapdb Aug 2 04:00:19 testserv saslauthd[5926]: DEBUG: auth_pam: pam_authenticate failed: User not known to the underlying authentication module Aug 2 04:00:19 testserv saslauthd[5926]: do_auth : auth failure: [[email protected]] [service=imap] [realm=testserv.mydomain.com] [mech=pam] [reason=PAM auth error] (AFAIK I can ignore the auxprop msg) ... and /var/log/slapd.log: Aug 2 04:00:19 testserv slapd[5968]: conn=61 fd=27 ACCEPT from IP=127.0.0.1:51403 (IP=0.0.0.0:389) Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=0 BIND dn="" method=128 Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=0 RESULT tag=97 err=0 text= Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=1 SRCH base="o=mydomain,c=com" scope=2 deref=0 filter="([email protected])" Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=1 SEARCH RESULT tag=101 err=0 nentries=0 text= Aug 2 04:00:19 testserv slapd[5968]: conn=61 op=2 UNBIND Aug 2 04:00:19 testserv slapd[5968]: conn=61 fd=27 closed These are the settings in In /etc/imapd.conf: sasl_mech_list: PLAIN LOGIN sasl_pwcheck_method: saslauthd ## sasl_auxprop_plugin: sasldb sasl_auto_transition: no and my sasl config: [root@testserv ~]# cat /etc/sysconfig/saslauthd # Directory in which to place saslauthd's listening socket, pid file, and so # on. This directory must already exist. SOCKETDIR=/var/run/saslauthd # Mechanism to use when checking passwords. Run "saslauthd -v" to get a list # of which mechanism your installation was compiled with the ablity to use. MECH=pam # Additional flags to pass to saslauthd on the command line. See saslauthd(8) # for the list of accepted flags. FLAGS="-c -r -O /etc/saslauthd.conf" [root@testserv ~]# cat /etc/saslauthd.conf ldap_servers: ldap://127.0.0.1/ ldap_search_base: dc=%d,o=mydomain,c=com ldap_auth_method: bind #ldap_filter: (|(uid=%u)((&(mail=%u@%d)(accountStatus=active))) ldap_filter: (&(mail=%u@%d)(accountStatus=active)) ldap_debug: 1 ldap_version: 3 The accountStatus=active is not in ldap yet, but that doesn't make a difference since I don't see it in the filter... that's not the reason for the failure. The weird thing is, I do get an error when I rename or remove /etc/saslauthd.conf, but when the file exists it seems happily ignored... The filter in slapd.log seems to be taken from /etc/ldap.conf. Apart from some timers, that only contains: host 127.0.0.1 base o=mydomain,c=com pam_login_attribute mail Outcommenting the pam_login_attribute results in this filter in slapd.log: filter="([email protected])" Pam-imap looks like this: [root@testserv ~]# cat /etc/pam.d/imap auth required pam_ldap.so debug account required pam_ldap.so debug #auth sufficient pam_unix.so likeauth nullok #auth sufficient pam_ldap.so use_first_pass #auth required pam_deny.so #account sufficient pam_unix.so #account sufficient pam_ldap.so The outcommented stuff is because I don't have the cyrus admin user in Ldap; that's a Linux user. That works fine when uncommented, but I still need to play around with that a little and first I wanna get imap working. Finally nsswitch: [root@testserv ~]# cat /etc/nsswitch.conf # # /etc/nsswitch.conf # # An example Name Service Switch config file. This file should be # sorted with the most-used services at the beginning. # # The entry '[NOTFOUND=return]' means that the search for an # entry should stop if the search in the previous entry turned # up nothing. Note that if the search failed due to some other reason # (like no NIS server responding) then the search continues with the # next entry. # # Legal entries are: # # nisplus or nis+ Use NIS+ (NIS version 3) # nis or yp Use NIS (NIS version 2), also called YP # dns Use DNS (Domain Name Service) # files Use the local files # db Use the local database (.db) files # compat Use NIS on compat mode # hesiod Use Hesiod for user lookups # [NOTFOUND=return] Stop searching if not found so far # # To use db, put the "db" in front of "files" for entries you want to be # looked up first in the databases # # Example: #passwd: db files nisplus nis #shadow: db files nisplus nis #group: db files nisplus nis passwd: compat ldap group: compat ldap shadow: compat ldap hosts: files dns bootparams: nisplus [NOTFOUND=return] files ethers: files netmasks: files networks: files protocols: files rpc: files services: files netgroup: nisplus publickey: nisplus automount: files nisplus aliases: files nisplus Any info where to start looking will be greatly appreciated! Thnx in advance

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  • ArchBeat Link-o-Rama for 2012-03-23

    - by Bob Rhubart
    Why is Java EE 6 better than Spring? | Arun Gupta blogs.oracle.com "While Spring was revolutionary in its time and is still very popular and quite main stream in the same way Struts was circa 2003, it really is last generation's framework," says Arun Gupta. "Some people are even calling it legacy." OWSM vs. OEG - When to use which component - 11g | Prakash Yamuna blogs.oracle.com Prakash Yamuna shares a brief but informative summary. Webcast Q&A: Demystifying External Authorization blogs.oracle.com The slide deck, a transcript of the audience Q&A, and a link to replay of the recent Oracle Entitlements Server webcast featuring Tanya Baccam from SANS Institute. Anil Gaur on Cloud Computing Support in Java EE 7 www.infoq.com InfoQ's Srini Penchikala talks with Anil Gaur, Vice President of Software Development at Oracle, about cloud computing support in Java EE 7, project road map and timeline, cloud API in Java EE 7, and cloud development and deployment tools. Want to Patch your Red Hat Linux Kernel Without Rebooting? | Lenz Grimmer blogs.oracle.com Lenz Grimmer shares info an resources for those interested in learning more about KSplice. Oracle Linux Newsletter, March Edition www.oracle.com Get a spring dose of Linux goodness. Oracle Enterprise Gateway: Integration with Oracle Service Bus and Oracle Web Services Manager www.oracle.com Oracle Enterprise Gateway and Oracle Web Services Manager are central points of a SOA initiative when security is paramount. In this article, William Markito Oliveira and Fabio Mazanatti describe how to integrate these products with Oracle Service Bus. Thought for the Day "We always strain at the limits of our ability to comprehend the artifacts we construct — and that's true for software and for skyscrapers." — James Gosling

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  • Don't Use "Static" in C#?

    - by Joshiatto
    I submitted an application I wrote to some other architects for code review. One of them almost immediately wrote me back and said "Don't use "static". You can't write automated tests with static classes and methods. "Static" is to be avoided." I checked and fully 1/4 of my classes are marked "static". I use static when I am not going to create an instance of a class because the class is a single global class used throughout the code. He went on to mention something involving mocking, IOC/DI techniques that can't be used with static code. He says it is unfortunate when 3rd party libraries are static because of their un-testability. Is this other architect correct? update: here is an example: APIManager - this class keeps dictionaries of 3rd party APIs I am calling along with the next allowed time. It enforces API usage limits that a lot of 3rd parties have in their terms of service. I use it anywhere I am calling a 3rd party service by calling Thread.Sleep(APIManager.GetWait("ProviderXYZ")); before making the call. Everything in here is thread safe and it works great with the TPL in C#.

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  • again again again…. it is Oracle Open World 2012

    - by JuergenKress
    Again… again I crashed my knee during kite surfing. Again the right knee, again the outside meniscus, again the same doctor, again the same operation, again they could sew my meniscus, again the same physiotherapy… again I will miss OOW. OOW session you should not miss Oracle PartnerNetwork Exchange Middleware stream CAF Overall (WebLogic Server, Tuxedo, Coherence, Java Cloud Service, GlassFish) Oracle WebLogic Server Oracle Coherence Java Cloud Service GlassFish Traffic Director Tuxedo For OFM Partner Advisory Councils please contact [email protected] Keynotes and General sessions to attend: Thomas Kurian: Tuesday, October 2 8:45 a.m. 9:45 a.m., Moscone North, Hall D Hasan Rizvi: General session middleware: Tuesday, October 3 10:15 am 11:15 am, Moscone North, Hall D If you can’t make it to San Francisco watch the keynotes live on-demand Tips and tricks for OOW Plan your visit well in advance! Which keynotes & session do you want to attend? Demo Grounds are highly recommended and the best of OOW! Which 1:1 meetings do you want to arrange? Attend a Partner or Customer Advisory Council? Attend a Country or Community Reception? Attire during OOW: casual clothing, comfortable shoes and light luggage! Do not forget to drink water. Sign an international travel and health insurance before you leave home! What we want from you! Send your tweets: http://twitter.com/wlscommunity and @wlscommnity share your pictures at http://www.facebook.com/WebLogicCommunity WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Oracle Open World,OOW,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • SyncToBlog #10 Lots of Azure and Cloud Links including MIX10 videos

    - by Eric Nelson
    Just getting a few interesting cloud links “down on paper”. I last did one of these on Azure in Feb 20010. Cloud Links: Article on Debugging in the Cloud http://code.msdn.microsoft.com/azurescale  A sample app that demonstrates monitoring and automatically scaling an Azure application in response to dropping performance etc. Basically a console app that checks perf stats and then uses the Service Management API to spin up new instances when needed. Azure In Action book is imminent :) Running Memcached in Windows Azure from the MS UK team Using Microsoft Codename Dallas as a data source for Drupal also from the MS UK team I often mention them – but this post is the biz! Metodi on fault and upgrade domains Detailed blog post on comparing Azure AppFabric Service Bus REST support to the free Faye Ruby+JavaScript gem that implements the JSON publish/subscribe protocol Bayeux. AppFabric LABS allow you to test out and play with experimental AppFabric technologies. Details of the upcoming VM support in Windows Azure Nice series of posts from J D Meier in the Patterns and Practice team How To Use ASP.NET Forms Auth with Azure Tables  How To Use ASP.NET Forms Auth with Roles in Azure Tables How To Use ASP.NET Forms Auth with SQL Server on Windows Azure And sessions from MIX10 held March 15th to 17th: Lap around the Windows Azure Platform – Steve Marx Building and Deploying Windows Azure Based Applications with Microsoft Visual Studio 2010 – Jim Nakashima Building PHP Applications using the Windows Azure Platform – Craig Kitterman, Sumit Chawla Using Ruby on Rails to Build Windows Azure Applications – Sriram Krishnan Microsoft Project Code Name “Dallas": Data for your apps – Moe Khosravy Using Storage in the Windows Azure Platform – Chris Auld Building Web Applications with Windows Azure Storage – Brad Calder Building Web Application with Microsoft SQL Azure – David Robinson Connecting Your Applications in the Cloud with Windows Azure AppFabric – Clemens Vasters Microsoft Silverlight and Windows Azure: A Match Made for the Web – Matt Kerner Something for everyone :)

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  • Cross Platform Data Access with Xamarin & C# For iPhone, iPad, and Android - Local, Web Services, & Sql Server

    - by Wallym
    The following is a link to cross platform data access training with Xamarin & C#.   It is intended for use on iPhone, iPad, and Android devices.  The course covers local data in Sqlite, calling Web Services via REST and JSON, and calling Sql Server. Url: http://www.learnnowonline.com/course/cpx2/xamarin-cross-platform-data-access/  Course Data  Applications live on data. These applications can vary from an online social network service, to a company’s internal database, to simple data, and all points in between. This Course will focus on how to easily access data on the device, communicate back and forth with a web service, and then finally to a SQL server database. Outline Local Data (27:36) Introduction (00:36) Problem (01:57) Solution (02:01) LINQ (02:03) LINQ Status (00:48) SQLite (02:18) SQLite - .Net Developers (00:50) SQLite-net (01:07) SQLite-net Attributes (02:10) Getting Started (01:09) CRUD (01:05) SQLite Platforms (01:17) Demo: SQLite – Android (04:53) Demo: SQLite – iOS (04:56) Summary (00:20) Web Services Data (32:43) Introduction (00:19) Async Commands (03:15) HttpClient (01:26) HTTP Verbs (01:29) Notes (00:58) GET Operation (01:37) JSON.NET (01:50) Images (01:16) Other Http Verbs (01:27) Post (03:18) Demo: Http – iOS prt1 (05:26) Demo: Http – iOS prt2 (05:28) Demo: Http – Android (04:20) Summary (00:27) Direct Data (12:33) Introduction (00:23) Remote Data - Direct (02:47) Sql Server (01:15) Demo: Sql Server – iOS (04:15) Demo: Sql Server – Android (01:49) "codepage 1252 not supported" (01:03) Other Resources (00:43) Summary (00:15) Note: Thanks to Frank Kreuger for his data access library Sqlite-Net.  It is very helpful and I have used it in some other projects beyond just this training session.

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  • Advanced Oracle SOA Suite Oracle Open World 2012 SOA Presentations

    - by JuergenKress
    The list below only includes SOA presentations delivered or moderated by Oracle SOA Product Management. For a complete list of Oracle Open World 2012 presentations, please go here. Oracle SOA Suite, the Most Capable Tool for Every Possible Integration Challenge Using the Right Tools, Techniques, and Technologies for Integration Projects Administration and Management Essentials for Oracle SOA Suite 11g Extreme Performance and Scale Delivered by SOA on Oracle Exalogic Successful Application Integration and SOA Projects: Customer Panel How to Integrate Cloud Applications with Oracle SOA Suite Transforming the Utilities Industry with Oracle Fusion Middleware Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters Delivering High Value B2B Gateways with Oracle SOA Suite 11g Implementing Successful Healthcare Applications with Oracle SOA Suite Migrating to Oracle SOA Suite: A Sun Java CAPS Customer Experience If Mobile Enablement Is on Your Mind, Oracle SOA Suite and Oracle Service Bus Can Help Building Shared Services Infrastructure with Oracle Service Bus: Customer Panel SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: OOW,OOW presentations,OOW soa ppt,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • How do I setup an FTP server on Windows 7?

    - by Matt Frear
    I'm having trouble getting an FTP server setup on Windows 7. I've added the service using Control Panel - Programs - Turn Windows features on and off. I can see the service has started in Control Panel - Services. But then when I fire up a Windows command-line window, cmd, I get Not connected., C:\Users\mattf>ftp localhost ftp> ls Not connected. ftp> open localhost ftp> ls Not connected. ftp> dir Not connected. ftp> quit C:\Users\mattf> And that's as far as I've got. I have no idea why this isn't working - could it be firewall settings?

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  • Ask The Readers: What Are Your Best Malware Fighting Tricks?

    - by Jason Fitzpatrick
    Malware has become increasingly sophisticated and widespread; it’s more important than ever to have a robust toolkit for dealing with it. This week we want to hear about your favorite tips and tricks for dealing with malware infestations. Photo background by clix. Dealing with malware infestations usually takes more than simply running an anti-virus scanner. This week we want to hear your best tips, tricks, and unique tools for dealing with malware on your computer or, more likely, the computers of unwitting friends and relatives. Here’s a few tips we’ve shared in the past to highlight what we’re talking about when we ask for tips (as opposed to simple recommendations for a certain AV application): Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How To Remove Internet Security 2010 and other Rogue/Fake Antivirus Malware How To Remove Antivirus Live and Other Rogue/Fake Antivirus Malware How To Remove Security Tool and other Rogue/Fake Antivirus Malware Latest Features How-To Geek ETC Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions Add a “Textmate Style” Lightweight Text Editor with Dropbox Syncing to Chrome and Iron Is the Forcefield Really On or Not? [Star Wars Parody Video] Google Updates Picasa Web Albums; Emphasis on Sharing and Showcasing Uwall.tv Turns YouTube into a Video Jukebox Early Morning Sunrise at the Beach Wallpaper Data Networks Visualized via Light Paintings [Video]

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  • Auto Start of Proftpd on OpenSuse Linux

    - by a_ak
    I´m trying to activate the Ftpservice on my Root Server, i have OpenSuse installed, and I´m using the xinetd method .. i added this to my xineted.conf: service ftp { flags = REUSE socket_type = stream protocol = tcp wait = no user = root server = /usr/sbin/in.proftpd disable = no } I´m not sure about this "server = /usr/sbin/in.proftpd" .. i added the code directly in the xinetd.config and not in a seperate file.. and to my proftpd.conf as the documentation of profdtp ( was already setted) : ServerType inetd Then I restarted the xineted service .. and no errors to see, but the proftpd ist still not statrting/launching .. I searched alot on google, but everywhere they say to do what i did abouve, nothing more.. did i miss something ?

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  • Online backup solution

    - by Petah
    I am looking for a backup solution to backup all my data (about 3-4TB). I have look at many services out there, such as: http://www.backblaze.com/ http://www.crashplan.com/ Those services look very good, and a reasonable price. But I am worried about them because of incidents like this: http://jeffreydonenfeld.com/blog/2011/12/crashplan-online-backup-lost-my-entire-backup-archive/ I am wondering if there is any online back solution that offers a service level agreement (SLA) with compensation for data loss at a reasonable price (under $30 per month). Or is there a good solution that offers a high enough level of redundancy to mitigate the risk? Required: Offsite backup to prevent data loss in terms of fire/theft. Redundancy to protect the backup from corruption. A reasonable cost (< $30 per month). A SLA in case the service provider faults on its agreements.

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  • Oracle University Nouveaux cours (Week 35)

    - by swalker
    Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Fusion Middleware Oracle Directory Services 11g: Administration (5 days) Oracle SOA Suite 11g: Essential Concepts (Training on Demand) e-Business Suite R12 Oracle HRMS iRecruitment Fundamentals (Self-Study Course) R12 Oracle Payroll Fundamentals: Administration (Self-Study Course) R12 Oracle HRMS System Administration Fundamentals (Self-Study Course) R12 Oracle HRMS Self Service Fundamentals (Self-Study Course) R12 Oracle HRMS Implement and Use Fast Formula (Self-Study Course) R12 HRMS Work Structures Fundamentals (Self-Study Course) R12 HRMS Total Compensation Foundations (Self-Study Course) Siebel Siebel 8.1.x Chat and Voice Integration Using CCA (Self-Study Course) Siebel 8.1.x Search using Oracle Secure Enterprise Search (Self-Study Course) Siebel 8.1.x COM Web Services (Self-Study Course) Siebel 8.1.x COM Asset Based Order Management (Self-Study Course) Siebel 8.1.x COM: What is New in Product Configurator (Self-Study Course) Siebel 8.1.x COM Product Configurator Caching & Performance Management (Self-Study Course) Siebel 8.1.x COM PSP Engine Caching and Performance Management (Self-Study Course) Siebel 8.1.x Remote: Administration (Self-Study Course) Siebel 8.1.x Remote: Technical Foundations (Self-Study Course) Siebel Tools: Configuring Chart and Tree Applets (Self-Study Course) Sun - Server Administration SPARC SuperCluster Administration and Maintenance Seminar (2 days) OPN Only Sparc T4-Based Servers Installation Boot Camp (1 day) Primavera Primavera P6 Application Administration Rel 8.x (2 days) Oracle Retail Retail Merchandising System (RMS) Business Overview (Self-Study Course) Retail Invoice Matching (ReIM) Product Overview (Self-Study Course) Retail Invoice Matching (ReIM) Business Introduction (Self-Study Course) Retail Demand Forecasting: RDF Classic Product Overview (Self-Study Course) Retail Demand Forecasting Introduction (Self-Study Course) Retail Data Warehouse (RDW) Overview 13.1 (Self-Study Course) Oracle Retail Point-of-Service (POS) Product Overview (Self-Study Course) Retail Sales Audit (ReSA) Product Overview (Self-Study Course) Retail Price Management (RPM) Product Overview (Self-Study Course) Retail Merchandising System (RMS) Technical Introduction (Self-Study Course) Oracle Retail Integration Bus (RIB) Product Overview (Self-Study Course) Oracle Communiucations Unified Communications Suite Convergence Customization (2 days) OSM Foundations I: Tasks, Processes and Orders Contacter l’ équipe locale d’ Oracle University pour toute information et dates de cours. Restez connecté à Oracle University : LinkedIn OracleMix Twitter Facebook Google+

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  • Elevating Customer Experience through Enterprise Social Networking

    - by john.brunswick
    I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal and convey a sense that the company I am dealing with does not see the value of providing customer service that increases positive perception of their brand. By the time I am connected with a live support representative I am actually more frustrated than before I originally dialed. Each time a company interacts with its customers or prospects there is an opportunity to enhance that relationship. Technical enablers like call center routing systems can be a double edged sword - providing process efficiencies, but removing the human context of some interactions that can build a lot of long term value and create substantial repeat business. Certain web systems, available through "chat with a representative" now links on some web sites, provide a quick and easy way to get in touch with someone and cut down on help desk calls, but miss the opportunity to deliver an even more personal experience to customers and prospects. As more and more users head to the web for self-service and product information, the quality of this interaction becomes critical to supporting a company's brand image and viability. It takes very little effort to go a step further and elevate customer experience, without adding significant cost through social enterprise software technologies. Enterprise Social Networking Social networking technologies have slowly gained footholds in the enterprise, evolving from something that people may have been simply curious about, to tools that have started to provide tangible value in the enterprise. Much like instant messaging, once considered a toy in the enterprise, expertise search, blogs as communications tools, wikis for tacit knowledge sharing are all seeing adoption in a way that is directly applicable to the business and quickly adding value. So where does social networking come in when trying to enhance customer experience?

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  • Error when installing SQL Server 2008 R2 Express

    - by dretzlaff17
    When installing SQL Server 2008 R2 from the command line prompt, I am getting the following error that is recorded in the Summary file. Scenario specific rules: Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20101217_131444\SystemConfigurationCheck_Report.htm Exception summary: The following is an exception stack listing the exceptions in outermost to innermost order Inner exceptions are being indented Exception type: System.ArgumentNullException Message: Value cannot be null. Parameter name: path2 Data: DisableWatson = true Stack: at System.IO.Path.Combine(String path1, String path2) at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineSetupPublic.RecomputeDirectoryPaths() at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineSetupPublic.Calculate() at Microsoft.SqlServer.Configuration.SetupExtension.FinalCalculateSettingsAction.ExecuteAction(String actionId) at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String actionId, TextWriter errorStream) at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(TextWriter statusStream, ISequencedAction actionToRun) Has anyone seen this. Here is what I am sending for the command line parameters. /q /ACTION=Install /FEATURES=SQLEngine /SECURITYMODE=SQL /SAPWD="myPassword" /BROWSERSVCSTARTUPTYPE=Automatic /SQLSVCSTARTUPTYPE=Automatic /SQLSVCACCOUNT="NT AUTHORITY\Network Service" /SQLSYSADMINACCOUNTS="BUILTIN\ADMINISTRATORS" /AGTSVCACCOUNT="NT AUTHORITY\Network Service" /IACCEPTSQLSERVERLICENSETERMS

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  • SMTP Server Times Out for 1 of 2 ISPs

    - by Jonathan Sampson
    For months I've been using a 5g sprint card for my laptop to check email. I have gmail, and three other accounts all configured in Thunderbird. Recently, I got AT&T internet service at my house and I discovered that I cannot send email when connected to my home service. I can receive just fine, but I can't send. If I plugin my 5g card, I can sent/receive with no problems. At home I'm connected wirelessly through a router. What could be causing this interruption? I even tried pinging my smtp server only to see it timeout when connected via AT&T. If more details are needed, I'll be happy to share.

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  • Anonymous Access and Sharepoint Web Services

    - by Stacy Vicknair
    A month or so ago I was working on a feature for a project that required a level of anonymity on the Sharepoint site in order to function. At the same time I was also working on another feature that required access to the Sharepoint search.asmx web service. I found out, the hard way, that the Sharepoint Web Services do not operate in an expected way while the IIS site is under anonymous access. Even though these web services expect requests with certain permissions (in theory) they never attempt to request those credentials when the web service is contacted. As a result the services return a 401 Unauthorized response. The fix for my situation was to restrict anonymous access to the area that needed it (in this case the control in question had support for being used in an ASP.NET app that I could throw in a virtual directory). After that I removed anonymous access from IIS for the site itself and the QueryService requests were working once more. Here’s a related article with a bit more depth about a similar experience: http://chrisdomino.com/Blog/Post/401-Reasons-Why-SharePoint-Web-Services-Don-t-Work-Anonymously?Length=4 Technorati Tags: Sharepoint,QueryService,WSS,IIS,Anonymous Access

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  • systemd initiated uwsgi process shuts down after a while

    - by Calvin Cheng
    So I wrote this simple systemd service script:- [Unit] Description=uwsgi server script [Service] User=web Group=web WorkingDirectory=/var/www/prod/myproject/releases/current ExecStart=/bin/bash -c 'source ~/.bash_profile; workon myproject; uwsgi --ini /var/www/prod/myproject/releases/current/myproject/uwsgi_prod.ini' [Install] WantedBy=multi-user.target which works fine - it starts up and I can see my uwsgi processes in htop. However, it inexplicably shuts down after being idle for 5 minutes. If I start this process manually in bash console by executing, as web user:- source ~/.bash_profile workon myproject uwsgi --ini /var/www/prod/myproject/releases/current/myproject/uwsgi_prod.ini my process does not die after being idle. What could the problem be?

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  • SQL SERVER – Determine if SSRS 2012 is Installed on your SQL Server

    - by Pinal Dave
    This example is from the Beginning SSRS by Kathi Kellenberger. Supporting files are available with a free download from the www.Joes2Pros.com web site. Determine if SSRS 2012 is Installed on your SQL Server You may already have SSRS, or you may need to install it. Before doing any installation it makes sense to know where you are now. If you happened to install SQL Server with all features, you have the tools you need. There are two tools you need: SQL Server Data Tools and Reporting Services installed in Native Mode. To find out if SQL Server Data Tools (SSDT) is installed, click the Start button, go to All Programs, and expand SQL Server 2012. Look for SQL Server Data Tools   Now, let’s check to see if SQL Server Reporting Services is installed. Click the Start > All Programs > SQL Server 2012 > Configuration Tools > SQL > Server Configuration Manager   Once Configuration Manager is running, select SQL Server Services. Look for SQL Server Reporting Services in the list of services installed. If you have both SQL Server Reporting Services service and SQL Server Developer tools installed, you will not have to install them again. You may have SQL Server installed, but are missing the Data Tools or the SSRS service or both. In tomorrow blog post we will go over how to install based on where you are now.   Tomorrow’s Post Tomorrow’s blog post will show how to install and configure SSRS. If you want to learn SSRS in easy to simple words – I strongly recommend you to get Beginning SSRS book from Joes 2 Pros. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Reporting Services, SSRS

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  • Sql Server 2005 cluster - unable to rename to old server name

    - by Paul2020
    We have a sql 2005 cluster on W2K8 cluster. It is a named instance say SRV1\A. Then I built a new W2K8 (with a diff cluster service name) but the same service account. Then I installed a new sql 2005 cluster say SRV2\A. Now when I bring down the sql server resources on SRV1 and try to rename SRV2\A to SRV1\A through the cluster admin, I get the error the network name already exists. I have tried bringing an old cluster and installing a new cluster with the same name and it works. Why am I not able to rename the name? Any advice would very helpful.

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  • Postfix SMTP auth not working with virtual mailboxes + SASL + Courier userdb

    - by Greg K
    So I've read a variety of tutorials and how-to's and I'm struggling to make sense of how to get SMTP auth working with virtual mailboxes in Postfix. I used this Ubuntu tutorial to get set up. I'm using Courier-IMAP and POP3 for reading mail which seems to be working without issue. However, the credentials used to read a mailbox are not working for SMTP. I can see from /var/log/auth.log that PAM is being used, does this require a UNIX user account to work? As I'm using virtual mailboxes to avoid creating user accounts. li305-246 saslauthd[22856]: DEBUG: auth_pam: pam_authenticate failed: Authentication failure li305-246 saslauthd[22856]: do_auth : auth failure: [user=fred] [service=smtp] [realm=] [mech=pam] [reason=PAM auth error] /var/log/mail.log li305-246 postfix/smtpd[27091]: setting up TLS connection from mail-pb0-f43.google.com[209.85.160.43] li305-246 postfix/smtpd[27091]: Anonymous TLS connection established from mail-pb0-f43.google.com[209.85.160.43]: TLSv1 with cipher ECDHE-RSA-RC4-SHA (128/128 bits) li305-246 postfix/smtpd[27091]: warning: SASL authentication failure: Password verification failed li305-246 postfix/smtpd[27091]: warning: mail-pb0-f43.google.com[209.85.160.43]: SASL PLAIN authentication failed: authentication failure I've created accounts in userdb as per this tutorial. Does Postfix also use authuserdb? What debug information is needed to help diagnose my issue? main.cf: # TLS parameters smtpd_tls_cert_file = /etc/ssl/certs/smtpd.crt smtpd_tls_key_file = /etc/ssl/private/smtpd.key smtpd_use_tls=yes smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache # SMTP parameters smtpd_sasl_local_domain = smtpd_sasl_auth_enable = yes smtpd_sasl_security_options = noanonymous broken_sasl_auth_clients = yes smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination smtp_tls_security_level = may smtpd_tls_security_level = may smtpd_tls_auth_only = no smtp_tls_note_starttls_offer = yes smtpd_tls_CAfile = /etc/ssl/certs/cacert.pem smtpd_tls_loglevel = 1 smtpd_tls_received_header = yes smtpd_tls_session_cache_timeout = 3600s tls_random_source = dev:/dev/urandom /etc/postfix/sasl/smtpd.conf pwcheck_method: saslauthd mech_list: plain login /etc/default/saslauthd START=yes PWDIR="/var/spool/postfix/var/run/saslauthd" PARAMS="-m ${PWDIR}" PIDFILE="${PWDIR}/saslauthd.pid" DESC="SASL Authentication Daemon" NAME="saslauthd" MECHANISMS="pam" MECH_OPTIONS="" THREADS=5 OPTIONS="-c -m /var/spool/postfix/var/run/saslauthd" /etc/courier/authdaemonrc authmodulelist="authuserdb" I've only modified one line in authdaemonrc and restarted the service as per this tutorial. I've added accounts to /etc/courier/userdb via userdb and userdbpw and run makeuserdb as per the tutorial. SOLVED Thanks to Jenny D for suggesting use of rimap to auth against localhost IMAP server (which reads userdb credentials). I updated /etc/default/saslauthd to start saslauthd correctly (this page was useful) MECHANISMS="rimap" MECH_OPTIONS="localhost" THREADS=0 OPTIONS="-c -m /var/spool/postfix/var/run/saslauthd -r" After doing this I got the following error in /var/log/auth.log: li305-246 saslauthd[28093]: auth_rimap: unexpected response to auth request: * BYE [ALERT] Fatal error: Account's mailbox directory is not owned by the correct uid or gid: li305-246 saslauthd[28093]: do_auth : auth failure: [user=fred] [service=smtp] [realm=] [mech=rimap] [reason=[ALERT] Unexpected response from remote authentication server] This blog post detailed a solution by setting IMAP_MAILBOX_SANITY_CHECK=0 in /etc/courier/imapd. Then restart your courier and saslauthd daemons for config changes to take effect. sudo /etc/init.d/courier-imap restart sudo /etc/init.d/courier-authdaemon restart sudo /etc/init.d/saslauthd restart Watch /var/log/auth.log while trying to send email. Hopefully you're good!

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  • Glowing Chess Set Combines LEDs, Chess, and DIY Electronics Fun

    - by ETC
    Anyone who says that the centuries old game of Chess cannot be improved upon has obviously never played with a glowing chess board. Today we take a look at a cheap glass chess set modded to glow from within. Instructables user Tetranitrate had a glass chess set he scored on-the-cheap and had always wanted to illuminate it in some way. He ruled out illuminating the board itself (no good way to keep track of the piece colors) and putting a battery in each piece (too big of a pain, over complicates the design). His final solution, the one seen in the photo here, was to build a wood and copper board, run a low voltage across the surface of the chess board, and affix a conductive copper ring to the bottom of each chess piece to power the LED embedded inside. In this manner the pieces would glow on the board and then go dark as soon as they were removed from play. Hit up the link below for additional details on the build and instructions on building your own. LED Chess Set [Instructables] Latest Features How-To Geek ETC How to Get Amazing Color from Photos in Photoshop, GIMP, and Paint.NET Learn To Adjust Contrast Like a Pro in Photoshop, GIMP, and Paint.NET Have You Ever Wondered How Your Operating System Got Its Name? Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? Save Files Directly from Your Browser to the Cloud in Chrome and Iron The Steve Jobs Chronicles – Charlie and the Apple Factory [Video] Google Chrome Updates; Faster, Cleaner Menus, Encrypted Password Syncing, and More Glowing Chess Set Combines LEDs, Chess, and DIY Electronics Fun Peaceful Alpine River on a Sunny Day [Wallpaper] Fast Society Creates Mini and Mobile Temporary Social Networks

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  • Apache restart on Ubuntu - error “could not bind to address 0.0.0.0:80”

    - by william
    I'm a n00b - trying to get apache2 set up on Ubuntu 9.10 (Karmic Koala) on Rackspace Cloud. I have set up/configured OpenSSL and installed Apache, but Apache won't start. I assume its a misconfiguration in my /etc/apache2/sites-available/ssl or /etc/apache2/sites-available/default files) When I try to restart apache using the command: sudo /etc/init.d/apache2 restart I get the following error message: [error] (EAI 2)Name or service not known: Could not resolve host name *.80 -- ignoring! [error] (EAI 2)Name or service not known: Could not resolve host name *.80 -- ignoring! (98)Address already in use: make_sock: could not bind to address 0.0.0.0:80 no listening sockets available, shutting down Unable to open logs ...fail! For my /etc/apache2/sites-available/ssl I have used a virtual host of *:443. For my /etc/apache2/sites-available/default i have used a virtual host of *:80

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  • SquidProxy status:Unknow job :Squid

    - by BanKtsu
    I have an issue in Centos 6.3. I installed Squid from compressed source archives(.tar.gz), I create an /etc/init.d/squid file, that run well because I view with the command ps -aux, that is running: root 2153 0.0 0.0 8920 1536 ? Ss 13:52 0:00 /opt/squid/squid-3.2/sbin/squid squid 2155 0.0 0.0 16368 9224 ? S 13:52 0:00 (squid-1) squid 2157 0.0 0.0 3628 972 ? S 13:52 0:00 (logfile-daemon) /var/log/squidserver/access.log This service boot at start because I configurate it with chkconfig chkconfig --list|grep squid squid 0:off 1:off 2:on 3:on 4:on 5:on 6:off The only issue that i have is when i run the command service--status-all status:Unknown job:squid why is not reconized?, what i missed?

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  • Welcome Relief

    - by michael.seback
    Government organizations are experiencing unprecedented demand for social services. The current economy continues to put immense stress on social service organizations. Increased need for food assistance, employment security, housing aid and other critical services is keeping agencies busier than ever. ... The Kansas Department of Labor (KDOL) uses Oracle's social services solution in its employment security program. KDOL has used Siebel Customer Relationship Management (CRM) for nearly a decade, and recently purchased Oracle Policy Automation to improve its services even further. KDOL implemented Siebel CRM in 2002, and has expanded its use of it over the years. The agency started with Siebel CRM in the call center and later moved it into case management. Siebel CRM has been a strong foundation for KDOL in the face of rising demand for unemployment benefits, numerous labor-related law changes, and an evolving IT environment. ... The result has been better service for constituents. "It's really enabled our staff to be more effective in serving clients," said Hubka. That's a trend the department plans to continue. "We're 100 percent down the path of Siebel, in terms of what we're doing in the future," Hubka added. "Their vision is very much in line with what we're planning on doing ourselves." ... Community Services is the leading agency responsible for the safety and well-being of children and young people within Australia's New South Wales (NSW) Government. Already a longtime Oracle Case Management user, Community Services recently implemented Oracle Policy Automation to ensure accurate, consistent decisions in the management of child safety. "Oracle Policy Automation has helped to provide a vehicle for the consistent application of the Government's 'Keep Them Safe' child protection action plan," said Kerry Holling, CIO for Community Services. "We believe this approach is a world-first in the structured decisionmaking space for child protection and we believe our department is setting an example that other child protection agencies will replicate." ... Read the full case study here.

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  • How to get ip-address out of SPAMHAUS blacklist?

    - by ???????? ????? ???????????
    I frequently read that it is possible to remove individual ip-addresses from SPAMHAUS blacklisting. OK. Here is 91.205.43.252 (91.205.43.251 - 91.205.43.253) used by back3.stopspamers.com (back2.stopspamers.com, back1.stopspamers.com) in geo-cluster on dedicated servers in Switzerland. The queries: http://www.spamhaus.org/query/bl?ip=91.205.43.251 http://www.spamhaus.org/query/bl?ip=91.205.43.252 http://www.spamhaus.org/query/bl?ip=91.205.43.253 tell that: 91.205.43.251 - 91.205.43.253 are all listed in the SBL80808 blacklist And SBL80808 blacklist tells: "Ref: SBL80808 91.205.40.0/22 is listed on the Spamhaus Block List (SBL) 01-Apr-2010 05:52 GMT | SR04 Spamming and now seems this place is involved in other fraud" 91.205.43.251-91.205.43.253 are not listed amongst criminal ip-addresses individually but there is no way to remove it individually from black listing. How to remove this individual (91.205.43.251-91.205.43.253) addresses from SPAMHAUS blacklist? And why the heck SPAMHAUS is blacklisting spam-stopping service? This is only one example of a bunch. My related posts: Blacklist IP database Update: From the answer provided I realized that my question was not even understood. This ip-addresses 91.205.43.251 - 91.205.43.253 are not blacklisted individually, they are blacklisted through its supernet 91.205.40.0/22. Also note that dedicated server, ISP and customer are in much different distant countries. Update2: http://www.spamhaus.org/sbl/sbl.lasso?query=SBL80808#removal tells: "To have record SBL80808 (91.205.40.0/22) removed from the SBL, the Abuse/Security representative of RIPE (or the Internet Service Provider responsible for supplying connectivity to 91.205.40.0/22) needs to contact the SBL Team" There are dozens of "abusers" in that blacklist SBL80808. The company using that dedicated server is not an ISP or RIPE representative to treat these issues. Even if to treat it, it is just a matter of pressing "Report spam" on internet to be again blacklisted, this is fruitless approach. These techniques are broadly used by criminals and spammers, See also this my post on blacklisting. This is just one specific example but there are many-many more.

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