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  • Generic Repositories with DI & Data Intensive Controllers

    - by James
    Usually, I consider a large number of parameters as an alarm bell that there may be a design problem somewhere. I am using a Generic Repository for an ASP.NET application and have a Controller with a growing number of parameters. public class GenericRepository<T> : IRepository<T> where T : class { protected DbContext Context { get; set; } protected DbSet<T> DbSet { get; set; } public GenericRepository(DbContext context) { Context = context; DbSet = context.Set<T>(); } ...//methods excluded to keep the question readable } I am using a DI container to pass in the DbContext to the generic repository. So far, this has met my needs and there are no other concrete implmentations of IRepository<T>. However, I had to create a dashboard which uses data from many Entities. There was also a form containing a couple of dropdown lists. Now using the generic repository this makes the parameter requirments grow quickly. The Controller will end up being something like public HomeController(IRepository<EntityOne> entityOneRepository, IRepository<EntityTwo> entityTwoRepository, IRepository<EntityThree> entityThreeRepository, IRepository<EntityFour> entityFourRepository, ILogError logError, ICurrentUser currentUser) { } It has about 6 IRepositories plus a few others to include the required data and the dropdown list options. In my mind this is too many parameters. From a performance point of view, there is only 1 DBContext per request and the DI container will serve the same DbContext to all of the Repositories. From a code standards/readability point of view it's ugly. Is there a better way to handle this situation? Its a real world project with real world time constraints so I will not dwell on it too long, but from a learning perspective it would be good to see how such situations are handled by others.

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  • Oracle OpenWorld Preview: JavaOne Social Developer Program

    - by kellsey.ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. If you’re heading to San Francisco later this month for JavaOne and are interested in learning about building social applications for your enterprise, you should plan to check out the Social Developer Program, organized and hosted by Roland Smart http://twitter.com/rsmartx) who recently joined Oracle after the Involver acquisition. The program runs from 10 AM to 3:30 PM on Tuesday, October 2 at the San Francisco Hilton and features speakers from Oracle, Bit.ly, Facebook, LinkedIn, and Sociable Labs. The focus is on the emergence of social within the enterprise and ends with a hackathon. That last bit got your attention? Thought it might. Here’s the skinny: In this session the staff of the Oracle Social Developer Lab will present some social development tools that make integrating social functionality into your apps easier to achieve. This session kicks off a week-long hack to build an application using OSDL code. A winner will be selected and profiled in Java Magazine. I don’t have any more details on the prize, which is sure to be epic, so you’ll just have to attend the program. In the meantime, check out their Facebook page for more information. See you in San Francisco.

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  • Password manager with checking for expired logins and passwords

    - by ldigas
    I, like most in here, use a password manager for keeping all kinds of login/pass informations inside. And over time, the heap of passwords started to grow, and grow, and now it's on about 350 (give or take) entries. The problem is, most of these have been temporary, for example, for login into forums which I wanted to visit, and never come back again; same with some pages and so on ... and because of that, every now and then I come onto a password that's long gone expired. So I was wondering, is there a utility out there that can check which of these has actually expired by logging in, and logging out ? I know this is a relatively complicated operation (auto filling doesn't always works and so on, how to log out ... etc.) , but still ... maybe someone knows.

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  • Which keyboard has better ergomics?

    - by Absolute0
    When I was a kid I fell hard on my right wrist and since then I always get wrist pains when angling my wrist very high up (ie: when using a very high shaped mouse or doing push ups). So I have narrowed down my choices for a keyboard to the following 2: Microsoft Natural 4000: And the Razer Arctosa: The Razer is a slim type keyboard similar to a laptop feel and the hand-rest would help with keeping my hands straight with respect to my forearms. I am more inclined on getting the razer but am not sure if this will benefit my wrists in the long run. Any thoughts on this would be greatly appreciated. Thanks.

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  • Can I become a Game Designer? [on hold]

    - by user32721
    This is my first time posting something on a forum in 4 years. I am posting this because I want to adjust my expectations and goals regarding game design. I am in college in Morocco (Al Akhawayn university). just started my junior year. I am a communications major (school of humanities) and a gender studies minor. I want to become a video game designer. It is the only career that I am interested in. I have been playing ever since I was 5 and haven't stopped yet. Currently I don't have any noteworthy skills to become a designer. I don't know how to program (don't really have the patience for it) and I can't draw to save my life. I haven't tried visual software like MAYA or MAX so I can't comment on graphic design. So I basically want to know whether my current education is capable of helping me reach my goal. If not then should I take a master's in game design (in the U.S?) or switch my minor to computer science? I am sorry that this post is long! I look forward to hearing your advice!

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  • Read only file system error on ubuntu after partitioning

    - by Ranjith R
    I am not sure if I am the root cause of this problem but this is what I did: I wanted latest ubuntu and latest linux mint together on my thinkpad laptop. Windows 7 was already there. I already had mint. So I put in the USB with ubuntu image and started installing ubuntu. I chose to install side by side. It was taking a long time to finish defragmenting and partitioning. I decided to give up as I became a little impatient and I pressed the skip button. After the skipping, I realized that the partitioning was complete and went ahead with installing ubuntu. Now the linux mint OS starts reporting the file system as read only at least once every day and I have restart and tell the OS to fix errors in hard disk. After I press F key, the system fixes the issues, restarts and all is well again. Is there some way to fix the issue permanently. I think reinstalling will solve the issues, but I can not do it as I have a lot of data and I will have reinstall and configure a lot of softwares that I use daily. I checked the smart check in disk utility and the hard disk seems to be fine Also I checked both the partitions for errors with disk utility and the report says they are fine. Is there something I can do before I reinstall?

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  • How to sync Google Chrome Web Browser and Google Bookmarks

    - by Cawas
    Google Chrome has its own bookmarks that are synced across browsers using Google Docs. And Google also have Google Bookmarks that works very well with google search in itself. It has been a long discussion in many places on why they don't get along. I know similar questions have been asked, but I want to leave this open until a good solution comes around, unlike this one. So, is the perfect way to sync google chrome bookmarks and google bookmarks already born? Next step: sync with delicious!

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  • Num Lock of laptop working strangely [Dell Vostro 1710]

    - by Bakhtiyor
    My laptop model is Dell Vostro 17" and it has numeric keypad. The problem is that its Num Lock key works very strange. Sometimes when I press it the information led of Num Lock activates, but sometimes when I try to activate numeric keypad it refuses and this led doesn't activate and therefore numeric keypad doesn't work at all. Does it mean that I need to change my keyboard at all? In addition Esc key doesn't work for a long time. I think the main reason for that is my son (2year old) who started playing with my laptop from his 1st year. If I need to change the keyboard where can I buy it for a good price, because in Dell I think when I called them 2-3 months ago they offered me keyboard for about more then 50Euros. Currently I live in Spain. Thanks.

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  • http to https upgrade -- SEO troubles

    - by SLIM
    I upgraded my site so that all pages have gone from using http to https. I didn't consider that Google treats https pages differently than http. I re-created my sitemap to so that all links now reflect the new https and let it be for a few days. (Whoops!) Google is now re-indexing all https pages. I have about 19k pages on the site, and Google has already indexed about 8k of the new https. The problem is that Google sees all of these as brand new pages when many of them have a long http history. Of course most of you will recognize the problem, I didn't set up a 301 from the old http to the new https. Is it too late to do this? Should I switch my sitemap back to http and then 301 to the new https? Or should I leave the sitemap as is, and setup 301 redirects anyway.. I'm not even sure if Google is trying to reach the http site anymore. Currently the site is doing 303 redirects (from http to https), although I haven't figured out why yet. Thanks for any suggestions you can offer.

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  • Distinguishing the Transport Layer from the Session Layer

    In the OSI communications model, the Session layer manages the creation and removal of the association between two communicating network end points. This can also be called a connection. A connection is maintained while the network end points are communicated between each other in a conversation or session of some unknown length of time. Some connections and sessions only need to last long enough to send a message or a piece of data in one direction. In addition, some sessions may last longer, this typically occurs when one or both of the network end points are  able to terminate it the connection. The transport layer ensures that messages/data are delivered without errors, in sequence, and with no data content losses or data content duplications. It relieves the Session Layer from any concern with the transfer of data between them and their peers. Examples: Session Layer This layer acts like a manager and asks one of its employees (Transport Layer) to move a piece of data/message from one network end-point to another. Transportation Layer This layer takes the request of the Session Layer and moves the data as insturcted, it also double checks the data for any missing or corrupted information after it has been moved. If for some reason the new data does not match the old data then the Transport player will attempt to move the data gain until the data at both locations is in sync.

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  • How is the Ubuntu installation supposed to work?

    - by Bob D
    I have given up on installing Ubuntu 12.04.01 for the sixth time. I finally got Windows XP to work again. So I blitzted the Ubuntu partition and the swap partition and was about to install the sixth try when it occurred to me that ought to ask how is is "supposed" to go. My installer will install Ubuntu on the Linus ext4 partition I created by hand in Windows on my C drive. But the installer keeps insisting on installing the OS on my D drive unless I intervene. So if I choose "do something else" it will accept installing Ubuntu on the C drive in the partition I previously created, but it insists on putting the "Device for boot loader installation" on the D drive. I can select a different drive at this point (where I could not with the "along side windows choice) but what drive to I choose??? It lists sda, sda1, sda5, sdb and sdb1. The five times before this all ended in disaster letting the installer choose. So I need human intervention. Where is the safe place to do this. The results from the previous attempts left me with only the Ubuntu that would boot, the boot to windows from the grub menu failed every time. Is there a better version of Ubuntu I can use? Is V12.04.01 messed up? My goal is still to use Wine on it to run PC programs. I would like to find a shell or skin or something that makes it seem like windows but have the security and power of Linux under the good. I have seen this type of system and it worked very well. I know I am getting long winded but I have been though at least four of the seven rings of hell already, so I want this install to be the last.

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  • Essbase Excel Add in - S.o.D.

    - by THE
    #cross { font-size: 72pt; } sadly another long lasting friend is about to be buried in the wet, cold data void that holds past programs (... and AOL CDs). The Essbase Excel Add In is about to be de-continued (see  Doc ID 1466700.1) in January '13. The (already out) version 11.1.2.2.x of the Excel Add In must be considered the last release of this particular program (Unless the guys from Applied OLAP bring out their own version next to the openOffice Add In that they already sport). As expected, SmartView achieved parity in functionality with Release 11.1.2.1.102 and ever since then it was just a question of time when our old buddy would get the shoe. For all users out there like me that have known and worked with the Excel Add In for the last decade(s) this is a loss. SmartView may have functionality parity, and may altogether be the stronger, open technology - capable of Planning forms, connection to HFM etc. .But (from my personal point of view) it will not give the end user the same direct access to his databases, with nothing between him and his Essbase Server. Of course it was to be expected that only one of the two could survive and it was obvious that this would be SmartView, so this does not come as a surprise. Still.A minute for an old friend . . . . . . Thank you, and let us look forward! Unless you had other plans for the upcoming season, why not spend it investigating SmartView for your Essbase interaction needs. We hear that the days between Christmas and new year hold unlimited potential to test out new things. Or take it as a new year resolution: "I will switch to SmartView at the earliest possible moment".

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  • Perfomance of 8 bit operations on 64 bit architechture

    - by wobbily_col
    I am usually a Python / Database programmer, and I am considering using C for a problem. I have a set of sequences, 8 characters long with 4 possible characters. My problem involves combining sets of these sequences and filtering which sets match a criteria. The combinations of 5 run into billions of rows and takes around an hour to run. So I can represent each sequence as 2 bytes. If I am working on a 64 bit architechture will I gain any advantage by keeping these data structures as 2 bytes when I generate the combinations, or will I be as well storing them as 8 bytes / double ? (64 bit = 8 x 8) If I am on a 64 bit architecture, all registers will be 64 bit, so in terms of operations that shouldn´t be any faster (please correct me if I am wrong). Will I gain anything from the smaller storage requirements - can I fit more combinations in memory, or will they all take up 64 bits anyway? And finally, am I likley to gain anything coding in C. I have a first version, which stores the sequence as a small int in a MySQL database. It then self joins the tabe to itself a number of times in order to generate all the possible combinations. The performance is acceptable, depending on how many combinations are generated. I assume the database must involve some overhead.

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  • Proper way to re-image Windows 7?

    - by Alec
    I had a driver completely fail on me so I have to restore my computer from a system image backup. I used an installation DVD to run the Re-Image utility on there, but after 8 hours of "preparing the image" to be restored, it began restoring to my hard drive. After 12 hours there, it was 5-8% complete. I figured I must have done something wrong or it started doing something wrong. So I installed a fresh copy of Win-7 and ran the utility from there. It's going at the same snail's pace. I still think I must be doing something incorrectly - I don't see how it could possibly take so long, I could probably manually flip the on my hard drive and be done before that utility. Am I doing this correctly or is there something else I should be doing? Edit: In case my hardware is relevant: Win 7 64 bit Core i7 8 GB Ram 640GB Internal 1TB External connected via eSATA I had approximately 400GB of data on my computer before it crashed.

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  • TCO Comparison: Oracle Exadata vs IBM P-Series

    - by Javier Puerta
    Cost Comparison for Business Decision-makersOracle Exadata Database Machine vs. IBM Power SystemsHow to Weigh a Purchase DecisionOctober 2012 Download full report here In this research-based  white paper conducted at the request of Oracle, The FactPoint Group compares the cost of ownership of the Oracle Exadata engineered system to a traditional build-your-own (BYO) solution, in this case an IBM Power 770 (P770) with SAN storage.  The IBM P770 was chosen given it is IBM’s current most popular model, based on FactPoint primary and secondary research and IBM claims, and because at least one of the interviewed customers had specifically migrated from a P770 to Exadata, affording us a more specific data point for comparison. This research found that Oracle Exadata: Can be deployed more quickly and easily requiring 59% fewer man-hours than a traditional IBM Power Systems solution. Delivers dramatically higher performance typically up to 12X improvement, as described by customers, over their prior solution.  Requires 40% fewer systems administrator hours to maintain and operate annually, including quicker support calls because of less finger-pointing and faster service with a single vendor.  Will become even easier to operate over time as users become more proficient and organize around the benefits of integrated infrastructure. Supplies a highly available, highly scalable and robust solution that results in reserve capacity that make Exadata easier for IT to operate because IT administrators can manage proactively, not reactively.  Overall, Exadata operations and maintenance keep IT administrators from “living on the edge.”  And it’s pre-engineered for long-term growth. Finally, compared to IBM Power Systems hardware, Exadata is a bargain from a total cost of ownership perspective:  Over three years, the IBM hardware running Oracle Database cost 31% more in TCO than Exadata.

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  • What should happen at the start of a software project startup?

    - by Willem
    A quick introduction My college semesters include a 8 week project working for an actual company with a software need in order to get some much needed practical experience. I have just started such a project with 5 other students. We're required to spend roughly 40 hours a week per student on this project. We're working with SCRUM as the software development method, this was assigned by our teachers. The question Day one of the project just ended which has created some questions for me as to how to start a project in the 'real world'. Our first day included working on a project planning document (not sure what the English term is), creating a appointment with the company for an introduction and the opportunity to start specifying the requirements and setting up some standards for the behavior within the group. However these items didn't take that long to finish. We've made some concrete plans for tomorrow and the day after we'll meet the company. This still leaves several hours of 'work-time' unspent. Is it usual not being able to fill every hour of a day for work at the start of a project or are we simply too inexperienced to see what work needs to be done at this stage of a project, or are we, perhaps, going through the above list too fast? How does this work in the 'real world'? Do you spend your time wondering 'what should I do now', or do you have a clear view of what you're supposed to do at that moment?

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  • Internet of Things (IoT) Thanksgiving Special: Turkey Tweeter (Part 1)

    - by hinkmond
    It's time for the Internet of Things (ioT) Thanksgiving Special. This time we are going to work on a special Do-It-Yourself project to create an Internet of Things temperature probe to connect your Turkey Day turkey to the Internet by writing a Thanksgiving Day Java Embedded app for your Raspberry Pi which will send out tweets as it cooks in your oven. If you're vegetarian, don't worry, you can follow along and just run the simulation of the Turkey Tweeter, or better yet, try a tofu version of the Turkey Tweeter. Here is the parts list: 1 Vernier Go!Temp USB Temperature Probe 1 Uncooked Turkey 1 Raspberry Pi (not Pumpkin Pie) 1 Roll thermal reflective tape You can buy the Vernier Go!Temp USB Temperature Probe for $39 from here: http://www.vernier.com/products/sensors/temperature-sensors/go-temp/. And, you can get the thermal reflective tape from any auto parts store. (Don't tell them what you need it for. Say it's for rebuilding your V-8 engine in your Dodge Hemi. Avoids the need for a long explanation and sounds cooler...) The uncooked turkey can be found in your neighborhood grocery store. But, if you're making a vegetarian Tofurkey, you're on your own... The Java Embedded app will be the same, though (Java is vegan). So, grab all your parts and come back here for the next part of this project... Hinkmond

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  • Understanding how memory contents map into a struct

    - by user95592
    I am not able to understand how bytes in memory are being mapped into a struct. My machine is a little-endian x86_64. The code was compiled with gcc 4.7.0 from the Win64 mingw32-64 distribution for Win64. These are contents of the relevant memory fragment: ...450002cf9fe5000040115a9fc0a8fe... And this is the struct definition: typedef struct ip4 { unsigned int ihl :4; unsigned int version :4; uint8_t tos; uint16_t tot_len; uint16_t id; uint16_t frag_off; // flags=3 bits, offset=13 bits uint8_t ttl; uint8_t protocol; uint16_t check; uint32_t saddr; uint32_t daddr; /*The options start here. */ } ip4_t; When a pointer to such an structure (let it be *ip4) is initialized to the starting address of the above pasted memory region, this is what the debugger shows for the struct's fields: ip4: address=0x8da36ce ip4->ihl: address=0x8da36ce, value=0x5 ip4->version: address=0x8da36ce, value=0x4 ip4->tos: address=0x8da36d2, value=0x9f ip4->tot_len: address=0x8da36d4, value=0x0 ... I see how ihl and version are mapped: 4 bytes for a long integer, little-endian. But I don't understand how tos and tot_len are mapped; which bytes in memory correspond to each one of them. Thank you in advance.

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  • Must developers understand the business domain or should the specification be sufficient?

    - by Jerome C.
    I work for a company for which the domain is really difficult to understand because it is high technology in electronics, but this is applicable to any software development in a complex domain. The application that I work on displays a lot of information, charts, and metrics which are difficult to understand without experience in the domain. The developer uses a specification to describe what the software must do, such as specifing that a particular chart must display this kind of metrics and this metric is the following arithmetic formula. This way, the developer doesn't really understand the business and what/why he is doing this task. This can be OK if specification is really detailled but when it isn't or when the author has forgotten a use case, this is quite hard for the developer to find a solution. At the other hand, training every developer to all the business aspects can be very long and difficult. Should we give more importance to detailled specification (but as we know, perfect specification does not exist) or should we train all the developers to understand the business domain? EDIT: keep in mind in your answer that the company could used external developpers.

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  • Remove iTunes on Mac OS X permanently: no Software Update

    - by ShreevatsaR
    Somewhat predictably, removing iTunes on Mac OS X is a long arduous process, described at http://support.apple.com/kb/ht1224 — which I have followed. As far as I can tell, I have purged every trace of the accursed iTunes from my system. Yet Software Update repeatedly prompts me with updates for iTunes, which I don't want anything to do with, despite my saying "Not now" each time. How can I convince Software Update to leave me alone, and never bother me with mention of iTunes again? I'm on Mac OS X 10.6.4 Build 10F569, and the update being offerred is iTunes 9.2.1. (Note: Not a duplicate of OS X: why Software Update suggests to update removed application?, whose accepted answer is simply to follow the instructions I mentioned above.)

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  • Shared FC LVM VG with LVs for each KVM VM. Clvm required?

    - by Cocoabean
    I have 2 virtual machine hosts running Ubuntu 12.04 and KVM managed with libvirt. They are both connected to the same VG which is a LUN on my SAN over FC. I provision LVs on this shared VG for each VM. I don't think I need HA or failover, but I do want live migration between the hosts. Do I need clvm in this case? As long as I don't try to start the same VM on each host should this work? Clvm requires lots of overhead with clustering tools that I don't think I need. I can deal with manually restarting VMs on other hosts in the event of a hardware failure.

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  • mount dev, proc, sys in a chroot environment?

    - by Patrick
    I'm trying to create a Linux image with custom picked packages. I followed the guide here http://www.olpcnews.com/forum/index.php?topic=4766.0 However, when I tried to install some packages, it failed to configure due to missing the proc, sys, dev directories. So, I learned from other places that I need to "mount" the host proc, ... directories to my chroot environment. Though, I saw two syntax and am not sure which one to use. In host machine: mount --bind /proc <chroot dir>/proc and another syntax (in chroot envrionment): mount -t proc none /proc Which one should I use, and what are the difference? Edit: What I'm trying to do is to hand craft the packages I'm going to use on an XO laptop, because compiling packages takes really long time on the real XO hardware, if I can build all the packages I need and just flash the image to the XO, I can save time and space.

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  • Tools for managing eCommerce backend

    - by rboarman
    I am working with an eCommerce company that has outgrown their hacked together backend for managing inventory, pricing and feeds to various shopping engines (Yahoo, 3d cart, Amazon, etc.). They currently manage about 12,000 skus and are doing $40M in revenue. Their internal people are working on a new Magento solution, but that is six months away and they need to replace/improve their current solution in order to hold them over. Their current solution was developed by two people who have left the company. What tools/architecture do other eCommerce sites use to manage their inventory, pricing, product descriptions and feed generation for the shopping engines? The current solution looks like this: 1) Inventory, pricing and product descriptions are maintained in a database and in NetSuite by employees 2) New products are added to the database via import 3) Twice a week data is extracted into a giant Excel spreadsheet 4) The Excel file adjusts pricing based on some simple algorithms 5) The Excel file exports about six different csv feeds which are manually uploaded to Amazon, 3d cart, Yahoo, Google and Merchant Advantage a. Each feed is a variant of the product which different field names and formatting b. Pricing levels differ between feeds c. Some products are not sent to all feeds 6) Orders are manually parsed and the inventory is adjusted as needed once product is sold The new solution should: 1) Import data from ODBC, CSV and NetSuite (CSV via ftp) 2) Apply pricing changes via simple algorithms (< $80 add $10, $200 add $25) 3) Ensure margins are being met 4) Format and generate a bunch of CSV and XML feeds 5) Perhaps upload feeds to shopping engines automatically What I need to do is replace the Excel file with something that is maintainable and automated. Something in the .Net stack is preferable but not mandatory. I’ve been looking at BizTalk but it may take too long to develop and deploy. Any suggestions?

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  • Why is wireless slow with Atheros AR9285?

    - by Luke
    I know there are many posts like this, however none of the fixes I have found have worked. I had the issue on 11.04, and after having no luck fixing it decided to try 12.04 however this has not fixed the problem. I'm using a Lenovo IdeaPad, the network card is a Atheros Communications AR9285. edit add outputs: sudo iwconfig lo no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"NETGEAR-PLOW" Mode:Managed Frequency:2.437 GHz Access Point: E0:91:F5:7D:1B:BA Bit Rate=65 Mb/s Tx-Power=15 dBm Retry long limit:7 RTS thr:off Fragment thr:off Encryption key:off Power Management:on Link Quality=66/70 Signal level=-44 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:77 Invalid misc:63 Missed beacon:0 eth0 no wireless extensions. lspci -nnk | grep -iA2 net 06:00.0 Network controller [0280]: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) [168c:002b] (rev 01) Subsystem: Lenovo Device [17aa:30a1] Kernel driver in use: ath9k -- 07:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02) Subsystem: Lenovo Device [17aa:392e] Kernel driver in use: r8169 Thanks

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  • How to justify technology choice to customer?

    - by suslik
    When freelancing / contracting a customer will typically specify functional requirements, acceptance criteria, etc, and the implementation details are in the developer's hands. As a developer your technology choice is a balancing act between what you are most familiar with, technologically what the right tool appears to be, ease of finding coders with this skill and their expense, and a few other factors. I'm in a situation where I have evaluated my options and selected a somewhat obscure open source technology that I believe will get me there faster, easier, and be more maintanable in the long term. It's different, but I think that that is what the requirements call for. The customer has inquired about what I'm going to use to build the solution, and now they are concerned because they've never heard of it before. The reasons for my choice are mostly technical, whereas the customer isn't (but they know some buzzwords!). Explaining these technical reasons will not be easy, and I am not sure if that is the right way to approach this situation anyway. And that's my question: what is the right way to approach this situation so as to cause the least amount of headache for everyone involved?

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