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• Oracle anuncia la disponibilidad de Oracle Knowledge 8.5

  - by Noelia Gomez

  Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} El lanzamiento más completo de la gestión del conocimiento de Oracle ayuda a las organizaciones a ofrecer las respuestas correctas en el momento adecuado a los Agentes y Clientes Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif";} Continuando con su compromiso de ayudar a las organizaciones a ofrecer la mejor experiencia del cliente con la exploración de los datos empresariales, Oracle anunció Oracle Knowledge 8.5, el software líder en la industria del conocimiento que soporta la gestión web de autoservicio, servicio asistido por agente y comunidades de clientes. Oracle Knowledge 8.5 es la versión más completa desde la adquisición de InQuira en octubre de 2011. Se introduce importantes mejoras de productos, análisis de mejora y los avances en el rendimiento y la escalabilidad. Actualmente, las organizaciones entienden la necesidad imperiosa de ofrecer un servicio al cliente consistente y de alta calidad, a través de diferentes canales. Además, las organizaciones reconocen la necesidad de información que sirva para este proceso. Oracle Knowledge 8,5 proactivamente brinda conocimientos relevantes y contextuales en el punto de interacción con los agentes, con los trabajadores del conocimiento y con los clientes - ayudando a aumentar la lealtad del cliente y reducir costes. Al permitir búsquedas a través de una amplia variedad de fuentes, Oracle Knowledge 8,5 amplifica el acceso al conocimiento, una vez oculto en los sistemas múltiples, aplicaciones y bases de datos utilizadas para almacenar contenido empresarial. Nuevas capacidades: AnswerFlow : Oracle Knowledge 8.5 introduce AnswerFlow, una nueva aplicación para la resolución de problemas guiada, diseñado para mejorar la eficiencia, reducir los costes de servicio y proporcionar experiencias de servicio al cliente personalizado. Mejora la analítica del conocimiento: estandarizado en Oracle Business Intelligence Enterprise Edition, el líder en la industria de las soluciones de Business Intelligence, Oracle Knowledge 8.5 proporciona una funcionalidad analítica robusta que se puede adaptar para satisfacer las necesidades únicas de cada negocio. Soporte de idiomas mejorada: Con las capacidades mejoradas en varios idiomas disponibles en Oracle Knowledge 8.5, incluyendo soporte Natural Language Search con 16 Idiomas y búsqueda por palabra clave mejorado para la mayoría de las otras lenguas , las empresas pueden llegar rápidamente a nuevos clientes y, al mismo tiempo, reducir los costes de hacerlo. Mejora la funcionalidad iConnect:Oracle Knowledge 8.5 ofrece iConnect mejorada para una mayor facilidad de uso y rendimiento. Esta aplicación especializada en conocimiento ofrece de forma proactiva un conocimiento contextualizado directamente en las aplicaciones de CRM, permitiendo a los empleados reducir el esfuerzo para servir a los clientes. Estandarización de Plataforma y Tecnología: Oracle Knowledge 8.5 ha sido certificado en tecnologías Oracle, incluyendo Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine y Oracle Exalogic Elastic Cloud, reduciendo el coste y la complejidad para los clientes a administrar los activos de todas las plataformas."Hemos realizado importantes inversiones de desarrollo desde nuestra adquisición de InQuira, y ahora estamos muy orgullosos de anunciar la disponibilidad de estos esfuerzos con el lanzamiento de Oracle Knowledge 8.5, por lo que es más fácil para las organizaciones obtener una ventaja diferencial a un coste total de propiedad significativamente menor ". dijo David Vap,Vicepresident productos de Oracle. Puedes encontrar más información aquí: Oracle Knowledge 8.5 Oracle Customer Experience Oracle WebLogic Server Oracle Business Intelligence Enterprise Edition

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• Java Spotlight Episode 103: 2012 Duke Choice Award Winners

  - by Roger Brinkley

  Our annual interview with the 2012 Duke Choice Award Winners recorded live at the JavaOne 2012. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes Events Oct 13, Devoxx 4 Kids Nederlands Oct 15-17, JAX London Oct 20, Devoxx 4 Kids Français Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature Interview Duke Choice Award Winners 2012 - Show Presentation London Java CommunityThe second user group receiving a Duke’s Choice Award this year, the London Java Community (LJC) and its users have been active in the OpenJDK, the Java Community Process (JCP) and other efforts within the global Java community. Student Nokia Developer GroupThis year’s student winner, Ram Kashyap, is the founder and president of the Nokia Student Network, and was profiled in the “The New Java Developers” feature in the March/April 2012 issue of Java Magazine. Since then, Ram has maintained a hectic pace, graduating from the People’s Education Society Institute of Technology in Bangalore, India, while working on a Java mobile startup and training students on Java ME. Jelastic, Inc.Moving existing Java applications to the cloud can be a daunting task, but startup Jelastic, Inc. offers the first all-Java platform-as-a-service (PaaS) that enables existing Java applications to be deployed in the cloud without code changes or lock-in. NATOThe first-ever Community Choice Award goes to the MASE Integrated Console Environment (MICE) in use at NATO. Built in Java on the NetBeans platform, MICE provides a high-performance visualization environment for conducting air defense and battle-space operations. DuchessRather than focus on a specific geographic area like most Java User Groups (JUGs), Duchess fosters the participation of women in the Java community worldwide. The group has more than 500 members in 60 countries, and provides a platform through which women can connect with each other and get involved in all aspects of the Java community. AgroSense ProjectImproving farming methods to feed a hungry world is the goal of AgroSense, an open source farm information management system built in Java and the NetBeans platform. AgroSense enables farmers, agribusinesses, suppliers and others to develop modular applications that will easily exchange information through a common underlying NetBeans framework. Apache Software Foundation Hadoop ProjectThe Apache Software Foundation’s Hadoop project, written in Java, provides a framework for distributed processing of big data sets across clusters of computers, ranging from a few servers to thousands of machines. This harnessing of large data pools allows organizations to better understand and improve their business. Parleys.comE-learning specialist Parleys.com, based in Brussels, Belgium, uses Java technologies to bring online classes and full IT conferences to desktops, laptops, tablets and mobile devices. Parleys.com has hosted more than 1,700 conferences—including Devoxx and JavaOne—for more than 800,000 unique visitors. Winners not presenting at JavaOne 2012 Duke Choice Awards BOF Liquid RoboticsRobotics – Liquid Robotics is an ocean data services provider whose Wave Glider technology collects information from the world’s oceans for application in government, science and commercial applications. The organization features the “father of Java” James Gosling as its chief software architect.United Nations High Commissioner for RefugeesThe United Nations High Commissioner for Refugees (UNHCR) is on the front lines of crises around the world, from civil wars to natural disasters. To help facilitate its mission of humanitarian relief, the UNHCR has developed a light-client Java application on the NetBeans platform. The Level One registration tool enables the UNHCR to collect information on the number of refugees and their water, food, housing, health, and other needs in the field, and combines that with geocoding information from various sources. This enables the UNHCR to deliver the appropriate kind and amount of assistance where it is needed.

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• AutoFit in PowerPoint: Turn it OFF

  - by Daniel Moth

  Once a feature has shipped, it is very hard to eliminate it from the next release. If I was in charge of the PowerPoint product, I would not hesitate for a second to remove the dreadful AutoFit feature. Fortunately, AutoFit can be turned off on a slide-by-slide basis and, even better, globally: go to the PowerPoint "Options" and under "Proofing" find the "AutoCorrect Options…" button which brings up the dialog where you need to uncheck the last two checkboxes (see the screenshot to the right). AutoFit is the ability for the user to keep hitting the Enter key as they type more and more text into a slide and it magically still fits, by shrinking the space between the lines and then the text font size. It is the root of all slide evil. It encourages people to think of a slide as a Word document (which may be your goal, if you are presenting to execs in Microsoft, but that is a different story). AutoFit is the reason you fall asleep in presentations. AutoFit causes too much text to appear on a slide which by extension causes the following: When the slide appears, the text is so small so it is not readable by everyone in the audience. They dismiss the presenter as someone who does not care for them and then they stop paying attention. If the text is readable, but it is too much (hence the AutoFit feature kicked in when the slide was authored), the audience is busy reading the slide and not paying attention to the presenter. Humans can either listen well or read well at the same time, so when they are done reading they now feel that they missed whatever the speaker was saying. So they "switch off" for the rest of the slide until the next slide kicks in, which is the natural point for them to pick up paying attention again. Every slide ends up with different sized text. The less visual consistency between slides, the more your presentation feels unprofessional. You can do better than dismiss the (subconscious) negative effect a deck with inconsistent slides has on an audience. In contrast, the absence of AutoFit Leads to consistency among all slides in a deck with regards to amount of text and size of said text. Ensures the text is readable by everyone in the audience (presuming the PowerPoint template is designed for the room where the presentation is delivered). Encourages the presenter to create slides with the minimum necessary text to help the audience understand the basic structure, flow, and key points of the presentation. The "meat" of the presentation is delivered verbally by the presenter themselves, which is why they are in the room in the first place. Following on from the previous point, the audience can at a quick glance consume the text on the slide when it appears and then concentrate entirely on the presenter and what they have to say. You could argue that everything above has nothing to do with the AutoFit feature and all to do with the advice to keep slide content short. You would be right, but the on-by-default AutoFit feature is the one that stops most people from seeing and embracing that truth. In other words, the slides are the tool that aids the presenter in delivering their message, instead of the presenter being the tool that advances the slides which hold the message. To get there, embrace terse slides: the first step is to turn off this horrible feature (that was probably introduced due to the misuse of this tool within Microsoft). The next steps are described on my next post. Comments about this post welcome at the original blog.

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• Migrating SQL Server Compact Edition (SQL CE) database to SQL Server using Web Matrix

  - by Harish Ranganathan

  One of the things that is keeping us busy is the Web Camps we are delivering across 5 cities.  If you are a reader of this blog, and also attended one of these web camps, there is a good chance that you have seen me since I was there in all the places, so far.  The topics that we cover include Visual Studio 2010 SP1, SQL CE, ASP.NET MVC & HTML5.  Whenever I talk about SQL CE, the immediate response is that, people are wow that Microsoft has shipped a FREE compact edition database, which is an embedded database that can be x-copy deployed.  If you think, well didn’t Microsoft ship SQL Express which is FREE?  The difference is that, SQL Express runs as a service in the machine (if you open SQL Configuration Manager, you can notice that SQL Express is running as a service along with your SQL Server Engine (if you have installed ).  This makes it that, even if you are willing to use SQL Express when you deploy your application, it needs to be installed on the production machine (hosting provider) and it needs to run as a service.  Many hosters don’t allow such services to run on their space. SQL CE comes as a x-Copy deploy-able database with just a few DLLs required to run it on the machine and they don’t even need to be installed in GAC on the production machine.  In fact, if you have Visual Studio 2010 SP1 installed, you can use the “Add Deployable Dependencies” option in Project-Properties and it would detect that SQL CE is something you would probably want to add as a deploy-able dependency for your project.  With that, it bundles the required DLLs as a part of the “_bin_deployableAssemblies” folder.  So your project can be x-Copy deployed and just works fine. However, SQL CE has the limit of 4GB storage space.  Real world applications often require more than just 4GB of data storage and it often turns out that people would like to use SQL CE for development/ramp up stages but would like to migrate to full fledged SQL Server after a while.  So, its only natural that the question arises “How do I move my SQL CE database to SQL Server”  And honestly, it doesn’t come across as a straight forward support.  I was talking to Ambrish Mishra (PM in SQL CE Team, Hyderabad) since I got this question in almost all the places where we talked about SQL CE.   He was kind enough to demonstrate how this can be accomplished using Web Matrix.  Open Web Matrix (Web Matrix can be installed for free from www.microsoft.com/web) and click on “Site from Template” Click on the “Bakery” template (since by default it uses a SQL CE database and has all the required sample data) and click “Ok”. In the project, you can navigate to the Database tab and will be able to find that the Bakery site uses a SQL CE database “bakery.sdf” Select the “bakery.sdf” and you will be able to see the “Migrate” button on the top right Once you click on the “Migrate” button, you will notice that the popup wizard opens up and by default is configured for SQL Express.  You can edit the same to point to your local SQL Server instance, or a remote server. Upon filling in the Server Name, Username and Password, when you click “Ok”, couple of things happen.  1. The database is migrated to SQL Server (local or remote – subject to permissions on remote server).   You can open up SQL Server Management Studio and connect to the server to verify that the “bakery” database exists under “Databases” node. 2. You can also notice that in Web Matrix, when you navigate to the “Files” tab and open up the web.config file, connection string now points to the SQL Server instance (yes, the Migrate button was smart enough to make this change too ) And there it is, your SQL Server Compact Edition database, now migrated to SQL Server!! In a future post, I would explain the steps involved when using Visual Studio. Cheers !!!

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• AutoFit in PowerPoint: Turn it OFF

  - by Daniel Moth

  Once a feature has shipped, it is very hard to eliminate it from the next release. If I was in charge of the PowerPoint product, I would not hesitate for a second to remove the dreadful AutoFit feature. Fortunately, AutoFit can be turned off on a slide-by-slide basis and, even better, globally: go to the PowerPoint "Options" and under "Proofing" find the "AutoCorrect Options…" button which brings up the dialog where you need to uncheck the last two checkboxes (see the screenshot to the right). AutoFit is the ability for the user to keep hitting the Enter key as they type more and more text into a slide and it magically still fits, by shrinking the space between the lines and then the text font size. It is the root of all slide evil. It encourages people to think of a slide as a Word document (which may be your goal, if you are presenting to execs in Microsoft, but that is a different story). AutoFit is the reason you fall asleep in presentations. AutoFit causes too much text to appear on a slide which by extension causes the following: When the slide appears, the text is so small so it is not readable by everyone in the audience. They dismiss the presenter as someone who does not care for them and then they stop paying attention. If the text is readable, but it is too much (hence the AutoFit feature kicked in when the slide was authored), the audience is busy reading the slide and not paying attention to the presenter. Humans can either listen well or read well at the same time, so when they are done reading they now feel that they missed whatever the speaker was saying. So they "switch off" for the rest of the slide until the next slide kicks in, which is the natural point for them to pick up paying attention again. Every slide ends up with different sized text. The less visual consistency between slides, the more your presentation feels unprofessional. You can do better than dismiss the (subconscious) negative effect a deck with inconsistent slides has on an audience. In contrast, the absence of AutoFit Leads to consistency among all slides in a deck with regards to amount of text and size of said text. Ensures the text is readable by everyone in the audience (presuming the PowerPoint template is designed for the room where the presentation is delivered). Encourages the presenter to create slides with the minimum necessary text to help the audience understand the basic structure, flow, and key points of the presentation. The "meat" of the presentation is delivered verbally by the presenter themselves, which is why they are in the room in the first place. Following on from the previous point, the audience can at a quick glance consume the text on the slide when it appears and then concentrate entirely on the presenter and what they have to say. You could argue that everything above has nothing to do with the AutoFit feature and all to do with the advice to keep slide content short. You would be right, but the on-by-default AutoFit feature is the one that stops most people from seeing and embracing that truth. In other words, the slides are the tool that aids the presenter in delivering their message, instead of the presenter being the tool that advances the slides which hold the message. To get there, embrace terse slides: the first step is to turn off this horrible feature (that was probably introduced due to the misuse of this tool within Microsoft). The next steps are described on my next post. Comments about this post welcome at the original blog.

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• Stuck due to "knowing too much"

  - by Ran Biron

  Note more discussion at http://news.ycombinator.com/item?id=4037794 Welcome Hacker News Visitors! While HN is a fine forum for discussion and debate, Programmers - Stack Exchange is not. From the FAQ: If your motivation for asking the question is “I would like to participate in a discussion about ____”, then you should not be asking here. However, if your motivation is “I would like others to explain ____ to me”, then you are probably OK. (Discussions are of course welcome in our real time web chat.) Currently, this question is viewed by the membership of Programmers.SE as more likely to provoke unproductive discussion than constructive answers; while debates on its form and future are conducted, it will be locked to prevent arguments and vandalism. -- Shog9 I have a relatively simple development task, but every time I try to attack it, I end up spiraling in deep thoughts - how could it extending the future, what are the 2nd generation clients going to need, how does it affect "non functional" aspects (e.g. Performance, authorization...), how would it best be architectured to allow change... I remember myself a while ago, younger and, perhaps, more eager. The "me" I was then wouldn't have given a thought about all that - he would've gone ahead and wrote something, then rewrote it, then rewrote it again (and again...). The "me" today is more hesitant, more careful. I find it much easier today to sit and plan and instruct other people on how to do things than to actually go ahead and do them myself - not because I don't like to code - the opposite, I love to! - but because every time I sit at the keyboard, I end up in that same annoying place. Is this wrong? Is this a natural evolution, or did I drive myself into a rut? Fair disclosure - in the past I was a developer, today my job title is a "system architect". Good luck figuring what it means - but that's the title. Wow. I honestly didn't expect this question to generate that many responses. I'll try to sum it up. Reasons: Analysis paralysis / Over engineering / gold plating / (any other "too much thinking up-front can hurt you"). Too much experience for the given task. Not focusing on what's important. Not enough experience (and realizing that). Solutions (not matched to reasons): Testing first. Start coding (+ for fun) One to throw away (+ one API to throw away). Set time constraints. Strip away the fluff, stay with the stuff. Make flexible code (kinda opposite to "one to throw away", no?). Thanks to everyone - I think the major benefit here was to realize that I'm not alone in this experience. I have, actually, already started coding and some of the too-big things have fallen off, naturally. Since this question is closed, I'll accept the answer with most votes as of today. When/if it changes - I'll try to follow.

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• Inappropriate Updates?

  - by Tony Davis

  A recent Simple-talk article by Kathi Kellenberger dissected the fastest SQL solution, submitted by Peter Larsson as part of Phil Factor's SQL Speed Phreak challenge, to the classic "running total" problem. In its analysis of the code, the article re-ignited a heated debate regarding the techniques that should, and should not, be deemed acceptable in your search for fast SQL code. Peter's code for running total calculation uses a variation of a somewhat contentious technique, sometimes referred to as a "quirky update": SET @Subscribers = Subscribers = @Subscribers + PeopleJoined - PeopleLeft This form of the UPDATE statement, @variable = column = expression, is documented and it allows you to set a variable to the value returned by the expression. Microsoft does not guarantee the order in which rows are updated in this technique because, in relational theory, a table doesn’t have a natural order to its rows and the UPDATE statement has no means of specifying the order. Traditionally, in cases where a specific order is requires, such as for running aggregate calculations, programmers who used the technique have relied on the fact that the UPDATE statement, without the WHERE clause, is executed in the order imposed by the clustered index, or in heap order, if there isn’t one. Peter wasn’t satisfied with this, and so used the ingenious device of assuring the order of the UPDATE by the use of an "ordered CTE", based on an underlying temporary staging table (a heap). However, in either case, the ordering is still not guaranteed and, in addition, would be broken under conditions of parallelism, or partitioning. Many argue, with validity, that this reliance on a given order where none can ever be guaranteed is an abuse of basic relational principles, and so is a bad practice; perhaps even irresponsible. More importantly, Microsoft doesn't wish to support the technique and offers no guarantee that it will always work. If you put it into production and it breaks in a later version, you can't file a bug. As such, many believe that the technique should never be tolerated in a production system, under any circumstances. Is this attitude justified? After all, both forms of the technique, using a clustered index to guarantee the order or using an ordered CTE, have been tested rigorously and are proven to be robust; although not guaranteed by Microsoft, the ordering is reliable, provided none of the conditions that are known to break it are violated. In Peter's particular case, the technique is being applied to a temporary table, where the developer has full control of the data ordering, and indexing, and knows that the table will never be subject to parallelism or partitioning. It might be argued that, in such circumstances, the technique is not really "quirky" at all and to ban it from your systems would server no real purpose other than to deprive yourself of a reliable technique that has uses that extend well beyond the running total calculations. Of course, it is doubly important that such a technique, including its unsupported status and the assumptions that underpin its success, is fully and clearly documented, preferably even when posting it online in a competition or forum post. Ultimately, however, this technique has been available to programmers throughout the time Sybase and SQL Server has existed, and so cannot be lightly cast aside, even if one sympathises with Microsoft for the awkwardness of maintaining an archaic way of doing updates. After all, a Table hint could easily be devised that, if specified in the WITH (<Table_Hint_Limited>) clause, could be used to request the database engine to do the update in the conventional order. Then perhaps everyone would be satisfied. Cheers, Tony.

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• Three Key Tenets of Optimal Social Collaboration

  - by kellsey.ruppel

  Today's blog post comes to us from John Bruswick! This post is an abridged version of John’s white paper in which he discusses three principals to optimize social collaboration within an enterprise.   By [email protected], Oracle Principal Sales Consultant Effective social collaboration is actionable, deeply contextual and inherently derives its value from business entities outside of itself. How does an organization begin the journey from traditional, siloed collaboration to natural, business entity based social collaboration? Successful enablement of enterprise social collaboration requires that organizations embrace the following tenets and understand that traditional collaborative functionality has inherent limits - it is innovation and integration in accordance with the following tenets that will provide net-new efficiency benefits. Key Tenets of Optimal Social Collaboration Leverage a Ubiquitous Social Fabric - Collaborative activities should be supported through a ubiquitous social fabric, providing a personalized experience, broadcasting key business events and connecting people and business processes.  This supports education of participants working in and around a specific business entity that will benefit from an implicit capture of tacit knowledge and provide continuity between participants.  In the absence of this ubiquitous platform activities can still occur but are essentially siloed causing frequent duplication of effort across similar tasks, with critical tacit knowledge eluding capture. Supply Continuous Context to Support Decision Making and Problem Solving - People generally engage in collaborative behavior to obtain a decision or the resolution for a specific issue.  The time to achieve resolution is referred to as "Solve Time".  Users have traditionally been forced to switch or "alt-tab" between business systems and synthesize their own context across disparate systems and processes.  The constant loss of context forces end users to exert a large amount of effort that could be spent on higher value problem solving. Extend the Collaborative Lifecycle into Back Office - Beyond the solve time from decision making efforts, additional time is expended formalizing the resolution that was generated from collaboration in a system of record.  Extending collaboration to result in the capture of an explicit decision maximizes efficiencies, creating a closed circuit for a particular thread.  This type of structured action may exist today within your organization's customer support system around opening, solving and closing support issues, but generally does not extend to Sales focused collaborative activities. Excelling in the Unstructured Future We will always have to deal with unstructured collaborative processes within our organizations.  Regardless of the participants and nature of the collaborate process, two things are certain – the origination and end points are generally known and relate to a business entity, perhaps a customer, opportunity, order, shipping location, product or otherwise. Imagine the benefits if an organization's key business systems supported a social fabric, provided continuous context and extended the lifecycle around the collaborative decision making to include output into back office systems of record.   The technical hurdle to embracing optimal social collaboration would fall away, leaving the company with an opportunity to focus on and refine how processes were approached.  Time and resources previously required could then be reallocated to focusing on innovation to support competitive differentiation unique to your business. How can you achieve optimal social collaboration? Oracle Social Network enables business users to collaborate with each other using a broad range of collaboration styles and integrates data from a variety of sources and business applications -- allowing you to achieve optimal social collaboration. Looking to learn more? Read John's white paper, where he discusses in further detail the three principals to optimize social collaboration within an enterprise. 

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• SQL SERVER – Select the Most Optimal Backup Methods for Server

  - by pinaldave

  Backup and Restore are very interesting concepts and one should be very much with the concept if you are dealing with production database. One never knows when a natural disaster or user error will surface and the first thing everybody wants is to get back on point in time when things were all fine. Well, in this article I have attempted to answer a few of the common questions related to Backup methodology. How to Select a SQL Server Backup Type In order to select a proper SQL Server backup type, a SQL Server administrator needs to understand the difference between the major backup types clearly. Since a picture is worth a thousand words, let me offer it to you below. Select a Recovery Model First The very first question that you should ask yourself is: Can I afford to lose at least a little (15 min, 1 hour, 1 day) worth of data? Resist the temptation to save it all as it comes with the overhead – majority of businesses outside finances can actually afford to lose a bit of data. If your answer is YES, I can afford to lose some data – select a SIMPLE (default) recovery model in the properties of your database, otherwise you need to select a FULL recovery model. The additional advantage of the Full recovery model is that it allows you to restore the data to a specific point in time vs to only last backup time in the Simple recovery model, but it exceeds the scope of this article Backups in SIMPLE Recovery Model In SIMPLE recovery model you can select to do just Full backups or Full + Differential. Full Backup This is the simplest type of backup that contains all information needed to restore the database and should be your first choice. It is often sufficient for small databases, but note that it makes a big impact on the performance of your database Full + Differential Backup After Full, Differential backup picks up all of the changes since the last Full backup. This means if you made Full, Diff, Diff backup – the last Diff backup contains all of the changes and you don’t need the previous Differential backup. Differential backup is obviously smaller and carries less performance overhead Backups in FULL Recovery Model In FULL recovery model you can select Full + Transaction Log or Full + Differential + Transaction Log backup. You have to create Transaction Log backup, because at that time the log is being truncated. Otherwise your Transaction Log will grow uncontrollably. Full + Transaction Log Backup You would always need to perform a Full backup first. Then a series of Transaction log backup. Note that (in contrast to Differential) you need ALL transactions to log since the last Full of Diff backup to properly restore. Transaction log backups have the smallest performance overhead and can be performed often. Full + Differential + Transaction Log Backup If you want to ease the performance overhead on your server, you can replace some of the Full backup in the previous scenario with Differential. You restore scenario would start from Full, then the Last Differential, then all of the remaining transactions log backups Typical backup Scenarios You may say “Well, it is all nice – give me the examples now”. As you may already know, my favorite SQL backup software is SQLBackupAndFTP. If you go to Advanced Backup Schedule form in this program and click “Load a typical backup plan…” link, it will give you these scenarios that I think are quite common – see the image below. The Simplest Way to Schedule SQL Backups I hate to repeat myself, but backup scheduling in SQL agent leaves a lot to be desired. I do not know the simple way to schedule your SQL server backups than in SQLBackupAndFTP – see the image below. The whole backup scheduling with compression, encryption and upload to a Network Folder / HDD / NAS Drive / FTP / Dropbox / Google Drive / Amazon S3 takes just a few minutes – see my previous post for the review. Final Words This post offered an explanation for major backup types only. For more complicated scenarios or to research other options as usually go to MSDN. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Duke's Choice Award Ceremony

  - by Tori Wieldt

  The 2012 Duke's Choice Awards winners and their creative, Java-based technologies and Java community contributions were honored after the Sunday night JavaOne keynotes. Sharat Chander, Group Director for Java Technology Outreach, presented the awards. "Having the community participate directly in both submission and selection truly shows how we are driving exposure of the innovation happening in the Java community," he said. Apache Software Foundation Hadoop Project The Apache Software Foundation’s Hadoop project, written in Java, provides a framework for distributed processing of big data sets across clusters of computers, ranging from a few servers to thousands of machines. This harnessing of large data pools allows organizations to better understand and improve their business. AgroSense Project Improving farming methods to feed a hungry world is the goal of AgroSense, an open source farm information management system built in Java and the NetBeans platform. AgroSense enables farmers, agribusinesses, suppliers and others to develop modular applications that will easily exchange information through a common underlying NetBeans framework. JDuchess Rather than focus on a specific geographic area like most Java User Groups (JUGs), JDuchess fosters the participation of women in the Java community worldwide. The group has more than 500 members in 60 countries, and provides a platform through which women can connect with each other and get involved in all aspects of the Java community. Jelastic, Inc. Moving existing Java applications to the cloud can be a daunting task, but startup Jelastic, Inc. offers the first all-Java platform-as-a-service (PaaS) that enables existing Java applications to be deployed in the cloud without code changes or lock-in. Liquid Robotics Robotics – Liquid Robotics is an ocean data services provider whose Wave Glider technology collects information from the world’s oceans for application in government, science and commercial applications. The organization features the “father of Java” James Gosling as its chief software architect. London Java Community The second user group receiving a Duke’s Choice Award this year, the London Java Community (LJC) and its users have been active in the OpenJDK, the Java Community Process (JCP) and other efforts within the global Java community. NATO The first-ever Community Choice Award goes to the MASE Integrated Console Environment (MICE) in use at NATO. Built in Java on the NetBeans platform, MICE provides a high-performance visualization environment for conducting air defense and battle-space operations. Parleys.com E-learning specialist Parleys.com, based in Brussels, Belgium, uses Java technologies to bring online classes and full IT conferences to desktops, laptops, tablets and mobile devices. Parleys.com has hosted more than 1,700 conferences—including Devoxx and JavaOne—for more than 800,000 unique visitors. Student Nokia Developer Group This year’s student winner, Ram Kashyap, is the founder and president of the Nokia Student Network, and was profiled in the “The New Java Developers” feature in the March/April 2012 issue of Java Magazine. Since then, Ram has maintained a hectic pace, graduating from the People’s Education Society Institute of Technology in Bangalore, India, while working on a Java mobile startup and training students on Java ME. United Nations High Commissioner for Refugees The United Nations High Commissioner for Refugees (UNHCR) is on the front lines of crises around the world, from civil wars to natural disasters. To help facilitate its mission of humanitarian relief, the UNHCR has developed a light-client Java application on the NetBeans platform. The Level One registration tool enables the UNHCR to collect information on the number of refugees and their water, food, housing, health, and other needs in the field, and combines that with geocoding information from various sources. This enables the UNHCR to deliver the appropriate kind and amount of assistance where it is needed. You can read more about the winners in the current issue of Java Magazine.

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• SQL – Business Intelligence: Derive Data or Information?

  - by Pinal Dave

  We all know the value of information in our lives. Whether it’s a personal decision or a business initiated one, people need it. But the question is: who is to make the distinction between data and information? We all come across a whole lot of data daily, that may be significant or not. We filter what’s required and forget about the rest. Information is filtered and distilled data. Filtering and distillation can also alter its actual meaning and natural state. Therefore, in this blog we discover some ways to ensure that we’re using business intelligence derived from the right information for making critical management decisions. Four key questions managers must ask themselves before making a decision: 1. Am I working with data or information? 2. What is it’s context? 3. How recent is it? 4. How was it derived or what is the source? The first question is probably the most important. You must know what you’re dealing with here. If you see use of adjectives and conclusions drawn, it’s information. Not raw data. You very next concern must be whether this is guised to present a particular viewpoint or perspective. It makes a lot of difference if you take a decision based on someone’s propaganda to distort real facts. Therefore, the context and the intentions of the distillation process must be clear to you. The next consideration is whether data is recent enough to hold any value. Since it has a very short shelf life, you must ensure that its context and value is not lost out of time. The last and the most important consideration is how was it derived in the first place. The observer effect is what calls the shots here. The source can change the context to a great extent if the collection methodology  and purpose is not clear. Gathering intelligence for decision making requires users to be keen observers and not take the information provided on its face value alone. These probing questions will allow you to make sure that you’re working with clean and accurate data devoid of any influence or manipulations. Only then can you be sure of deriving true business intelligence for your organization. BI technology is also a great way to ensure accuracy of reports. SQL BI Platform  provides advanced tools and techniques for all your BI needs and concerns. Koenig Solutions offers this course along with a host of other Business Intelligence and IT courses on all latest technologies available in the market today. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Blueprints for Oracle NoSQL Database

  - by dan.mcclary

  I think that some of the most interesting analytic problems are graph problems.  I'm always interested in new ways to store and access graphs.  As such, I really like the work being done by Tinkerpop to create Open Source Software to make property graphs more accessible over a wide variety of datastores.  Since key-value stores like Oracle NoSQL Database are well-suited to storing property graphs, I decided to extend the Blueprints API to work with it.  Below I'll discuss some of the implementation details, but you can check out the finished product here: http://github.com/dwmclary/blueprints-oracle-nosqldb.  What's in a Property Graph?  In the most general sense, a graph is just a collection of vertices and edges.  Vertices and edges can have properties: weights, names, or any number of other traits.  In an undirected graph, edges connect vertices without direction.  A directed graph specifies that all edges have a head and a tail --- a direction.  A multi-graph allows multiple edges to connect two vertices.  A "property graph" encompasses all of these traits. Key-Value Stores for Property Graphs Key-Value stores like Oracle NoSQL Database tend to be ideal for implementing property graphs.  First, if any vertex or edge can have any number of traits, we can treat it as a hash map.  For example: Vertex["name"] = "Mary" Vertex["age"] = 28 Vertex["ID"] = 12345  and so on.  This is a natural key-value relationship: the key "name" maps to the value "Mary."  Moreover if we maintain two hash maps, one for vertex objects and one for edge objects, we've essentially captured the graph.  As such, any scalable key-value store is fertile ground for planting graphs. Oracle NoSQL Database as a Scalable Graph Database While Oracle NoSQL Database offers useful features like tunable consistency, what lends it to storing property graphs is the storage guarantees around its key structure.  Keys in Oracle NoSQL Database are divided into two parts: a major key and a minor key.  The storage guarantee is simple.  Major keys will be distributed across storage nodes, which could encompass a large number of servers.  However, all minor keys which are children of a given major key are guaranteed to be stored on the same storage node.  For example, the vertices: /Personnel/Vertex/1  and /Personnel/Vertex/2 May be stored on different servers, but /Personnel/Vertex/1-/name and  /Personnel/Vertex/1-/age will always be on the same server.  This means that we can structure our graph database such that retrieving all the properties for a vertex or edge requires I/O from only a single storage node.  Moreover, Oracle NoSQL Database provides a storeIterator which allows us to store a huge number of vertices and edges in a scalable fashion.  By storing the vertices and edges as major keys, we guarantee that they are distributed evenly across all storage nodes.  At the same time we can use a partial major key to iterate over all the vertices or edges (e.g. we search over /Personnel/Vertex to iterate over all vertices). Fork It! The Blueprints API and Oracle NoSQL Database present a great way to get started using a scalable key-value database to store and access graph data.  However, a graph store isn't useful without a good graph to work on.  I encourage you to fork or pull the repository, store some data, and try using Gremlin or any other language to explore.

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• App Stores&ndash;In All Things, Its Quality Over Quantity

  - by D'Arcy Lussier

  Everybody has an opinion about Windows 8. People love it, people hate it, people are meh about it, people are apparently buying it from Microsoft stores in NYC as if it was water before a natural disaster…if there’s one thing that Microsoft product launches do well, its the ability to bring out strong emotional responses. Over at eweek.com, Don Reisinger wrote about 5 good and bad things about Windows 8. Yes, another opinion piece on WIndows 8. I figured since this one had good and bad it might be worthwhile to read. I then came across #10 on his list, and figured “What the hell…might as well post a bit of a rant on Windows 8 myself!” Here’s #10: 10. Bad: Too few apps Unfortunately, Microsoft wasn’t able to get too many developers to start producing applications for its Windows 8 Store. Microsoft hasn’t yet released official numbers, but some have said that the marketplace has less than 8,000 programs. Considering Apple’s App Store has 100 times that, it’s about time Microsoft starts leaning on developers to get more programs into its store. Believe me, Microsoft *has* been leaning on developers to get apps into the store. I’ve been asked at least 5 or 6 times from 5 or 6 different friends at Microsoft about whether I was going to write a Windows 8 app. I think Microsoft felt they had to try and address the number of apps available in their marketplace, since some people (like Don) would draw comparisons to the number of apps in the Apple marketplace. I feel for Microsoft in this, since the number of apps in a marketplace are an empty stat. Quality of Quantity I have an iPad that my family (wife, 10yo daughter, 3yo daughter) use. We all have our own apps installed on it. In addition, my wife has an iPhone 4S that she also installs apps on. As someone who gets asked by his kids often whether they can buy/download an app, the vast majority of the vast catalogue of iOS marketplace apps are crap! Do you realize how many “free” games are out there, only to really be not-free because you have to purchase in-game content to make the game actually playable? And how about searching – with such a vast array of apps and such high numbers of craptastic ones, trying to find something is incredibly difficult and can be frustrating. I would rather see that Microsoft has 8000 high quality apps in their store at launch, instead of 800000 that were mostly junk. Too Few Apps?! And seriously, 8000 is not a small number. How many iOS apps have I actually bought between the iPad and iPhone? I’ll be generous and say 30…heck, let’s round it up to 40. It’s not like I have 10,000 apps installed on my iPad, nor will that ever happen! So if people have, at the *launch* of a new platform ecosystem, EIGHT THOUSAND apps to choose from, I don’t see that as a fail at all! It should be noted that most of the most common apps (Netflix, Skype, etc.) are available for Windows 8 at launch – I guess I’ll have to wait a few weeks for My Pony Ranch and all its clones to start showing up; pity. Let’s Check Back in a Year So look, let’s check back in a year’s time and see what the app store looks like. My hope is that Microsoft doesn’t continue to push quantity over quality. Even knowing the optics that # of apps in the store carries and the pressure to catch Apple and Android marketplaces, I hope Microsoft avoids the scenario where there’s a good percentage of apps in the Windows Store that are utter rubbish and finding the gems will be cumbersome. But if that happens, we can thank guys like Dan who raised the false issue of app count at the launch for it.

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• Dark Sun Dispatch 001

  - by Chris Williams

  If you aren't into tabletop (aka pen & paper) RPGs, you might as well click to the next post now... Still here? Awesome. I've recently started running a new D&D 4.0 Dark Sun campaign. If you don't know anything about Dark Sun, here's a quick intro: The campaign take place on the world of Athas, formerly a lush green world that is now a desert wasteland. Forests are rare in the extreme, as is water and metal. Coins are made of ceramic and weapons are often made of hardened wood, bone or obsidian. The green age of Athas was centuries ago and the current state was brought about through the reckless use of sorcerous magic. (In this world, you can augment spells by drawing on the life force of the world & people around you. This is called defiling. Preserving magic draws upon the casters life force and does not damage the surrounding world, but it isn't as powerful.) Humans are pretty much unchanged, but the traditional fantasy races have changed quite a bit. Elves don't live in the forest, they are shifty and untrustworthy desert traders known for their ability to run long distances through the wastes. Halflings are not short, fat, pleasant little riverside people. Instead they are bloodthirsty feral cannibals that roam the few remaining forests and ride reptilians beasts akin to raptors. Gnomes are extinct, as are orcs. Dwarves are mostly farmers and gladiators, and live out in the sun instead of staying under the mountains. Goliaths are half-giants, not known for their intellect. Muls are a Dwarf & Human crossbreed that displays the best traits of both races (human height and dwarven stoutness.) Thri-Kreen are sentient mantis people that are extremely fast. Most of the same character classes are available, with a few new twists. There are no divine characters (such as Priests, Paladins, etc) because the gods are gone. Nobody alive today can remember a time when they were still around. Instead, some folks worship the elemental forces (although they don't give out spells.) The cities are all ruled by Sorcerer King tyrants (except one city: Tyr) who are hundreds of years old and still practice defiling magic whenever they please. Serving the Sorcerer Kings are the Templars, who are also defilers and psionicists. Crossing them is as bad, in many cases, as crossing the Kings themselves. Between the cities you have small towns and trading outposts, and mostly barren desert with sometimes 4-5 days on foot between towns and the nearest oasis. Being caught out in the desert without adequate supplies and protection from the elements is pretty much a death sentence for even the toughest heroes. When you add in the natural (and unnatural) predators that roam the wastes, often in packs, most people don't last long alone. In this campaign, the adventure begins in the (small) trading fortress of Altaruk, a couple weeks walking distance from the newly freed city of Tyr. A caravan carrying trade goods from Altaruk has not made it to Tyr and the local merchant house has dispatched the heroes to find out what happened and to retrieve the goods (and drivers) if possible. The unlikely heroes consist of a human shaman, a thri-kreen monk, a human wizard, a kenku assassin and a (void aspect) genasi swordmage. Gathering up supplies and a little liquid courage, they set out into the desert and manage to find the northbound tracks of the wagon. Shortly after finding the tracks, they are ambushed by a pack of silt-runners (small lizard people with very large teeth and poisoned pointy spears.) The party makes short work of the creatures, taking a few minor wounds in the process. Proceeding onward without resting, they find the remains of the wagon and manage to sneak up on a pack of Kruthiks picking through the rubble and spilled goods. Unfortunately, they failed to take advantage of the opportunity and had a hard fight ahead of them. The party defeated the kruthiks, but took heavy damage (and almost lost a couple of their own) in the process. Once the kruthiks were dispatched, they followed a set of tracks further north to a ruined tower...

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• SQL SERVER – A Puzzle Part 4 – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value

  - by pinaldave

  It seems like every weekend I get a new puzzle in my mind. Before continuing I suggest you read my previous posts here where I have shared earlier puzzles. A Puzzle – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value  A Puzzle Part 2 – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value A Puzzle Part 3 – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value After reading above three posts, I am very confident that you all will be ready for the next set of puzzles now. First execute the script which I have written here. Now guess what will be the next value as requested in the query. USE TempDB GO -- Create sequence CREATE SEQUENCE dbo.SequenceID AS DECIMAL(3,0) START WITH 1 INCREMENT BY -1 MINVALUE 1 MAXVALUE 3 CYCLE NO CACHE; GO SELECT next value FOR dbo.SequenceID; -- Guess the number SELECT next value FOR dbo.SequenceID; -- Clean up DROP SEQUENCE dbo.SequenceID; GO Please note that Starting value is 1, Increment value is the negative value of -1 and Minimum value is 3. Now let us first assume how this will work out. In our example of the sequence starting value is equal to 1 and decrement value is -1, this means the value should decrement from 1 to 0. However, the minimum value is 1. This means the value cannot further decrement at all. What will happen here? The natural assumption is that it should throw an error. How many of you are assuming about query will throw an ERROR? Well, you are WRONG! Do not blame yourself, it is my fault as I have told you only half of the story. Now if you have voted for error, let us continue running above code in SQL Server Management Studio. The above script will give the following output: Isn’t it interesting that instead of error out it is giving us result value 3. To understand the answer about the same, carefully observe the original syntax of creating SEQUENCE – there is a keyword CYCLE. This keyword cycles the values between the minimum and maximum value and when one of the range is exhausted it cycles the values from the other end of the cycle. As we have negative incremental value when query reaches to the minimum value or lower end it will cycle it from the maximum value. Here the maximum value is 3 so the next logical value is 3. If your business requirement is such that if sequence reaches the maximum or minimum value, it should throw an error, you should not use the keyword cycle, and it will behave as discussed. I hope, you are enjoying the puzzles as much as I am enjoying it. If you have any interesting puzzle to share, please do share with me and I will share this on blog with due credit to you. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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• DAC pack up all your troubles

  - by Tony Davis

  Visual Studio 2010, or perhaps its apparently-forthcoming sister, "SQL Studio", is being geared up to become the natural way for developers to create databases. Central to this drive is the introduction of 'data-tier application components', or DACs. Applications are developed as normal but when it comes to deployment, instead of supplying the DBA with a bunch of scripts to create the required database objects, the developer creates a single DAC Package ("DAC Pack"); a zipped XML file containing all the database objects needed by the application, along with versioning information, policies for deployment, and so on. It's an intriguing prospect. Developers can work on their development database using their existing tools and source control, and then package up the changes into a single DACPAC for deployment and management. DBAs get an "application level view" of how their instances are being used and the ability to collectively, rather than individually, manage the objects. The DBA needing to manage a large number of relatively small databases can use "DAC snapshots" to get a quick overview of what has changed across all the databases they manage. The reason that DAC packs haven't caused more excitement is that they can only be pushed to SQL Server 2008 R2, and they must be developed or inspected using Visual Studio 2010. Furthermore, what we see right now in VS2010 is more of a 'work-in-progress' or 'vision of the future', with serious shortcomings and restrictions that render it unsuitable for anything but small 'non-critical' departmental databases. The first problem is that DAC packs support a limited set of schema objects (corresponding closely to the features available on 'Azure'). This means that Service Broker queues, CLR Objects, and perhaps most critically security (permissions, certificates etc.), are off-limits. Applications that require these objects will need to add them via a post-deployment TSQL script, rather defeating the whole idea. More worrying still is the process for altering a database with a DAC pack. The grand 'collective' philosophy, whereby a single XML file can be used for deploying and managing builds and changes, extends, unfortunately, to database upgrades. Any change to a database object will result in the creation of a new database, copying the data from the old version, nuking the previous one, and then renaming the new one. Simple eh? The problem is that even something as trivial as adding a comment to a stored procedure in a 5GB database will require the server to find at least twice as much space, as well sufficient elbow-room in the transaction log for copying the largest table. Of course, you'll need to take the database offline for the full course of the deployment, which is likely to take a long time if there is a lot of data. This upgrade/rename process breaks the log chain, makes any subsequent full restore operation highly complicated, and will also break log shipping. As with any grand vision, the devil is always in the detail. It's hard to fathom why Microsoft hasn't used a SQL Compare-style approach to the upgrade process, altering a database with a change script, and this will surely be adopted in the near future. Something had to be in place for VS2010, but right now DAC packs only make sense for Azure. For this, they're cute, but hardly compelling. Nevertheless, DBAs would do well to get familiar with VS 2010 and DAC packs. Like it or not, they're both coming. Cheers, Tony.

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• Process Is The New App by Leon Smiers

  - by JuergenKress

  Process-on-the-Fly #2 - Process is the New App The next generation of business process management and business rules management tools is so powerful that it actually can be seen as the successor to custom-built applications. Being able to define detailed process, flows, decision trees and business helps on both the business and IT side to create powerful, differentiating solutions that would have required extensive custom coding in the past. Now much of the definition can be done ‘on the fly,’ using visual models and (semi) natural language in the nearest proximity to the business. Over the years, ERP systems have been customized to enter organization-specific functionality into the ERP application. This leads to better support for the business, but at the same time involves higher costs for maintenance, high dependency on the personnel involved in this customization, long timelines to deliver change to the system and increased risk involved in upgrading the ERP system. However, the best of both worlds can be created by bringing back the functionality to out-of-the-box usage of the ERP system and at the same time introducing change and flexibility by means of externalized 'Process Apps' in direct connection with the ERP system. The ERP system (or legacy bespoke system, for that matter) is used as originally intended and designed, resulting in more predictable behavior of the system related to usage and performance, and clearly can be maintained in a more standardized and cost-effective way. The Prrocess App externalizes the needed functionality into a highly customizable application outside the ERP for which it is supported by rules engines, task inboxes and can be delivered to different channels. The reasons for needing Process Apps may include the following: The ERP system just doesn't deliver this functionality in a specific industry; the volatility of changing certain functionality is high; or an umbrella type of functionality across (ERP) silos is needed. An example of bringing all this together is around the hiring process for a new employee at a university. Oracle PeopleSoft HCM could be used as the HR system to store all employee details. In the hiring process, an authorization scheme is involved for getting the approval to create a contract for the employee-to-be. In the university world, this authorization scheme is complex and involves faculties/colleges (with different organizational structures) and cross-faculty organizational structures. Including such an authorization scheme into PeopleSoft would require a lot of customization. By adding a handle inside PeopleSoft towards an externalized authorization Process App, the execution of the authorization of the employee is done outside the ERP: in a tool that is aimed to deliver approval schemes via a worklist-type of application. The Process App here works as an add-on to the PeopleSoft system, but can also be extended to support the full lifecycle of the end-to-end hiring process with the possibility to involve multiple applications. The actual core functionality is kept in the supporting ERP systems, while at the same time the Process App acts as an umbrella function to control the end-to-end flow and give insight into the efficiency of the end-to-end process. How to get there? Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,Leon Smiers,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Apprentice Boot Camp in South Africa (Part 2)

  - by Tim Koekkoek

  By Maximilian Michel (DE), Jorge Garnacho (ES), Daniel Maull (UK), Adam Griffiths (UK), Guillermo De Las Nieves (ES), Catriona McGill (UK), Ed Dunlop (UK) Today we have the second part of the adventures of seven apprentices from all over Europe in South-Africa!  Kruger National Park & other experiences Going to the Kruger National Park was definitely an experience we will all remember for the rest of our lives. This trip,organised by Patrick Fitzgerald, owner of the Travellers Nest (where we all stayed), took us from the hustle and bustle of Joburg to experience what Africa is all about, the wild! Although the first week’s training we had prior to this trip to the Kruger was going very well, we all knew this was to be a very nice break before we started the second week of training. And we were right, the animals, scenery and sights we saw were just simply incredible and like I said something we will remember for the rest of our lives. To see lions, elephants, cheetahs and rhinos and many more in a zoo is one thing, but to see them in the wild, in their natural habitat is very special and I personally only realised this from the early 5 am start on the first morning in the Kruger, which was definitely worth it. Not only was it all about the safari, we ate some wonderful food, in particular on the Saturday night, Patrick made us a traditional South African Braai which was one of my favourite meals of the whole two weeks. After the Kruger National Park we had a whole day of traveling back to Johannesburg but even this was made to be a good day by our hosts. Despite the early start on the road it was all worth it by the time we reached God's Window. The walk to the top was made a lot harder by all the steaks we had eaten in the first week but the hard walk was worth it at the top, with views that stretched for miles. The Food The food in South Africa is typically meat and in big amounts, while there we ate a lot of big beef steaks, ribs and kudu sausage. All of the meat we ate was usually cooked with a sauce such as a Barbeque glaze. The restaurants we visited were: Upperdeck Restaurant, with live music and a great terrace to eat, the atmosphere was good for enjoying the music and eating our food. Most of us ate  Spare ribs that weighed 600 kg, with barbecue sauce that was delicious. Die Bosvelder Pub & Restaurant is a restaurant with a very surprising decor, this is because the walls had many of south Africa’s famous animals on them. The food was maybe the best we ate in South Africa. Our orders were: Springbokvlakte Lambs' Neck Stew, beef in gravy and steaks topped with cheese and then more meat on top! All meals were accompanied by a selection of white sauce cauliflower, spinach and zanhorias. Pepper Chair Restaurant, where the specialty is T-Bone steaks of 1.4 kg, but most of us were happy to attempt the 1 kg. Cooked with barbecue sauce over the meat, it was very good!  The only problem was their size causing the  the meat to get cold if you did not eat it very fast! We’re all waiting for our 1.0 kg t-bone steak including our Senior Director EMEA Systems Support Germany & Switzerland: Werner Hoellrigl The Godfather Restaurant, the food here was more meat in abundance. We ate: great ribs, hamburgers, steaks and all accompanied with a small plates of carrot and sauteed spinach, very good. We had two great weeks in South-Africa! If you want to join Oracle, then check http://campus.oracle.com 

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• Good DBAs Do Baselines

  - by Louis Davidson

  One morning, you wake up and feel funny. You can’t quite put your finger on it, but something isn’t quite right. What now? Unless you happen to be a hypochondriac, you likely drag yourself out of bed, get on with the day and gather more “evidence”. You check your symptoms over the next few days; do you feel the same, better, worse? If better, then great, it was some temporal issue, perhaps caused by an allergic reaction to some suspiciously spicy chicken. If the same or worse then you go to the doctor for some health advice, but armed with some data to share, and having ruled out certain possible causes that are fixed with a bit of rest and perhaps an antacid. Whether you realize it or not, in comparing how you feel one day to the next, you have taken baseline measurements. In much the same way, a DBA uses baselines to gauge the gauge health of their database servers. Of course, while SQL Server is very willing to share data regarding its health and activities, it has almost no idea of the difference between good and bad. Over time, experienced DBAs develop “mental” baselines with which they can gauge the health of their servers almost as easily as their own body. They accumulate knowledge of the daily, natural state of each part of their database system, and so know instinctively when one of their databases “feels funny”. Equally, they know when an “issue” is just a passing tremor. They see their SQL Server with all of its four CPU cores running close 100% and don’t panic anymore. Why? It’s 5PM and every day the same thing occurs when the end-of-day reports, which are very CPU intensive, are running. Equally, they know when they need to respond in earnest when it is the first time they have heard about an issue, even if it has been happening every day. Nevertheless, no DBA can retain mental baselines for every characteristic of their systems, so we need to collect physical baselines too. In my experience, surprisingly few DBAs do this very well. Part of the problem is that SQL Server provides a lot of instrumentation. If you look, you will find an almost overwhelming amount of data regarding user activity on your SQL Server instances, and use and abuse of the available CPU, I/O and memory. It seems like a huge task even to work out which data you need to collect, let alone start collecting it on a regular basis, managing its storage over time, and performing detailed comparative analysis. However, without baselines, though, it is very difficult to pinpoint what ails a server, just by looking at a single snapshot of the data, or to spot retrospectively what caused the problem by examining aggregated data for the server, collected over many months. It isn’t as hard as you think to get started. You’ve probably already established some troubleshooting queries of the type SELECT Value FROM SomeSystemTableOrView. Capturing a set of baseline values for such a query can be as easy as changing it as follows: INSERT into BaseLine.SomeSystemTable (value, captureTime) SELECT Value, SYSDATETIME() FROM SomeSystemTableOrView; Of course, there are monitoring tools that will collect and manage this baseline data for you, automatically, and allow you to perform comparison of metrics over different periods. However, to get yourself started and to prove to yourself (or perhaps the person who writes the checks for tools) the value of baselines, stick something similar to the above query into an agent job, running every hour or so, and you are on your way with no excuses! Then, the next time you investigate a slow server, and see x open transactions, y users logged in, and z rows added per hour in the Orders table, compare to your baselines and see immediately what, if anything, has changed!

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• Blink-Data vs Instinct?

  - by Samantha.Y. Ma

  In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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• Handling Configuration Changes in Windows Azure Applications

  - by Your DisplayName here!

  While finalizing StarterSTS 1.5, I had a closer look at lifetime and configuration management in Windows Azure. (this is no new information – just some bits and pieces compiled at one single place – plus a bit of reality check) When dealing with lifetime management (and especially configuration changes), there are two mechanisms in Windows Azure – a RoleEntryPoint derived class and a couple of events on the RoleEnvironment class. You can find good documentation about RoleEntryPoint here. The RoleEnvironment class features two events that deal with configuration changes – Changing and Changed. Whenever a configuration change gets pushed out by the fabric controller (either changes in the settings section or the instance count of a role) the Changing event gets fired. The event handler receives an instance of the RoleEnvironmentChangingEventArgs type. This contains a collection of type RoleEnvironmentChange. This in turn is a base class for two other classes that detail the two types of possible configuration changes I mentioned above: RoleEnvironmentConfigurationSettingsChange (configuration settings) and RoleEnvironmentTopologyChange (instance count). The two respective classes contain information about which configuration setting and which role has been changed. Furthermore the Changing event can trigger a role recycle (aka reboot) by setting EventArgs.Cancel to true. So your typical job in the Changing event handler is to figure if your application can handle these configuration changes at runtime, or if you rather want a clean restart. Prior to the SDK 1.3 VS Templates – the following code was generated to reboot if any configuration settings have changed: private void RoleEnvironmentChanging(object sender, RoleEnvironmentChangingEventArgs e) {     // If a configuration setting is changing     if (e.Changes.Any(change => change is RoleEnvironmentConfigurationSettingChange))     {         // Set e.Cancel to true to restart this role instance         e.Cancel = true;     } } This is a little drastic as a default since most applications will work just fine with changed configuration – maybe that’s the reason this code has gone away in the 1.3 SDK templates (more). The Changed event gets fired after the configuration changes have been applied. Again the changes will get passed in just like in the Changing event. But from this point on RoleEnvironment.GetConfigurationSettingValue() will return the new values. You can still decide to recycle if some change was so drastic that you need a restart. You can use RoleEnvironment.RequestRecycle() for that (more). As a rule of thumb: When you always use GetConfigurationSettingValue to read from configuration (and there is no bigger state involved) – you typically don’t need to recycle. In the case of StarterSTS, I had to abstract away the physical configuration system and read the actual configuration (either from web.config or the Azure service configuration) at startup. I then cache the configuration settings in memory. This means I indeed need to take action when configuration changes – so in my case I simply clear the cache, and the new config values get read on the next access to my internal configuration object. No downtime – nice! Gotcha A very natural place to hook up the RoleEnvironment lifetime events is the RoleEntryPoint derived class. But with the move to the full IIS model in 1.3 – the RoleEntryPoint methods get executed in a different AppDomain (even in a different process) – see here.. You might no be able to call into your application code to e.g. clear a cache. Keep that in mind! In this case you need to handle these events from e.g. global.asax.

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• Apps UX Launches Blueprints for Mobile User Experiences

  - by mvaughan

  By Misha Vaughan, Oracle Applications User ExperienceAt Oracle OpenWorld 2012 this year, the Oracle Applications User Experience (Apps UX) team announced the release of Mobile User Experience Functional Design Patterns. These patterns are designed to work directly with Oracle’s Fusion Middleware, specifically, ADF Mobile.  The Oracle Application Development Framework for mobile users enables developers to build one application that can be deployed to multiple mobile device platforms. These same mobile design patterns provide the guidance for Oracle teams to develop Fusion Mobile expenses. Application developers can use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone applications. We are sharing our mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile applications quickly.A different way of thinking and designing. Lynn Rampoldi-Hnilo, Senior Manager of Mobile User Experiences for Apps UX, says mobile design has to be compelling. “It needs to be optimized for the device, and be visually rich and simple,” she said. “What is really key is that you are designing for a user’s most personal device, the device that they will have with them at all times of the day.”Katy Massucco, director of the overall design patterns site, said: “You need to start with a simplified task flow. Everything should be a natural interaction. The action should be relevant and leveraging the device. It should be seamless.”She suggests that developers identify the essential tasks that a user would want to do while mobile. “They need to understand the user and the context,” she added. ?A sample inline action design patternWhat people are sayingReactions to the release of the design patterns have been positive. Debra Lilley, Oracle ACE Director and Fusion User Experience Advocate (FXA), has already demo’ed Fusion Mobile Expenses widely.  Fellow Oracle Ace Director Ronald van Luttikhuizen, called it a “cool demo by @debralilley of the new mobile expenses app.” FXA member Floyd Teter says he is already cooking up some plans for using mobile design patterns.  We hope to see those ideas at Collaborate or ODTUG in 2013. For another perspective on why user experience is such an important focus for mobile applications, check out this video by John King, Director, and Monty Latiolais, President, both from ODTUG, or the Oracle Development Tools User Group.In a separate interview by e-mail, Latiolais wrote: “I enjoy the fact we can take something that, in the past, has been largely subjective, and now apply to it a scientifically proven look and feel. Trusting Oracle’s UX Design Patterns, the presentation really can become one less thing to worry about. As someone with limited ADF experience, that is extremely beneficial.”?King, who was also interviewed by e-mail, wrote: “User Experience is about making the task at hand as easy and error-free as possible. Oracle's UX labs worked hard to make the User Experience in the new Fusion Applications as good as possible; ADF makes adding tested, consistent, user experiences a declarative exercise by leveraging that work. As we move applications onto mobile platforms, user experience is the driving factor. Customers are "spoiled" by a bevy of fantastic applications, and ours cannot disappoint them. Creating applications that enable users to quickly and effectively accomplish whatever task is at hand takes thought and practice. Developers must become ’power users’ and then create applications that they and their users will love.”

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• Sitting Pretty

  - by Phil Factor

  Guest Editorial for Simple-Talk IT Pro newsletter'DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed' I dislike the term 'avatar', when used to describe a portrait photograph. An avatar, in the sense of a picture, is merely the depiction of one's role-play alter-ego, often a ridiculous bronze-age deity. However, professional image is important. The choice and creation of online photos has an effect on the way your message is received and it is important to get that right. It is fine to use that photo of you after ten lagers on holiday in an Ibiza nightclub, but what works on Facebook looks hilarious on LinkedIn. My splendid photograph that I use online was done by a professional photographer at great expense and I've never had the slightest twinge of regret when I remember how much I paid for it. It is me, but a more pensive and dignified edition, oozing trust and wisdom. One gasps at the magical skill that a professional photographer can conjure up, without digital manipulation, to make the best of a derisory noggin (ed: slang for a head). Even if he had offered to depict me as a semi-naked, muscle-bound, sword-wielding hero, I'd have demurred. No, any professional person needs a carefully cultivated image that looks right. I'd never thought of using that profile shot, though I couldn't help noticing the photographer flinch slightly when he first caught sight of my face. There is a problem with using an avatar. The use of a single image doesn't express the appropriate emotion. At the moment, it is weird to see someone with a laughing portrait writing something solemn. A neutral cast to the face, somewhat like a passport photo, is probably the best compromise. Actually, the same is true of a working life in IT. One of the first skills I learned was not to laugh at managers, but, instead, to develop a facial expression that promoted a sense of keenness, energy and respect. Every profession has its own preferred facial cast. A neighbour of mine has the natural gift of a face that displays barely repressed grief. Though he is characteristically cheerful, he earns a remarkable income as a pallbearer. DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed. With an appropriate avatar, you could do away with a lot of the need for 'smilies' to give clues as to the meaning of what you've written on forums and blogs. If you had a set of avatars, showing the full gamut of human emotions expressible in writing: Rage, fear, reproach, joy, ebullience, apprehension, exasperation, dissembly, irony, pathos, euphoria, remorse and so on. It would be quite a drop-down list on forums, but given the vast prairies of space on the average hard drive, who cares? It would cut down on the number of spats in Forums just as long as one picks the right avatar. As an unreconstructed geek, I find it hard to admit to the value of image in the workplace, but it is true. Just as we use professionals to tidy up and order our CVs and job applications, we should employ experts to enhance our professional image. After all you don't perform surgery or dentistry on yourself do you?

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• Consumer Oriented Search In Oracle Endeca Information Discovery – Part 1

  - by Bob Zurek

  Information Discovery, a core capability of Oracle Endeca Information Discovery, enables business users to rapidly search, discover and navigate through a wide variety of big data including structured, unstructured and semi-structured data. One of the key capabilities, among many, that differentiate our solution from others in the Information Discovery market is our deep support for search across this growing amount of varied big data. Our method and approach is very different than classic simple keyword search that is found in may information discovery solutions. In this first part of a series on the topic of search, I will walk you through many of the key capabilities that go beyond the simple search box that you might experience in products where search was clearly an afterthought or attempt to catch up to our core capabilities in this area. Lets explore. The core data management solution of Oracle Endeca Information Discovery is the Endeca Server, a hybrid search-analytical database that his highly scalable and column-oriented in nature. We will talk in more technical detail about the capabilities of the Endeca Server in future blog posts as this post is intended to give you a feel for the deep search capabilities that are an integral part of the Endeca Server. The Endeca Server provides best-of-breed search features aw well as a new class of features that are the first to be designed around the requirement to bridge structured, semi-structured and unstructured big data. Some of the key features of search include type a heads, automatic alphanumeric spell corrections, positional search, Booleans, wildcarding, natural language, and category search and query classification dialogs. This is just a subset of the advanced search capabilities found in Oracle Endeca Information Discovery. Search is an important feature that makes it possible for business users to explore on the diverse data sets the Endeca Server can hold at any one time. The search capabilities in the Endeca server differ from other Information Discovery products with simple “search boxes” in the following ways: The Endeca Server Supports Exploratory Search.  Enterprise data frequently requires the user to explore content through an ad hoc dialog, with guidance that helps them succeed. This has implications for how to design search features. Traditional search doesn’t assume a dialog, and so it uses relevance ranking to get its best guess to the top of the results list. It calculates many relevance factors for each query, like word frequency, distance, and meaning, and then reduces those many factors to a single score based on a proprietary “black box” formula. But how can a business users, searching, act on the information that the document is say only 38.1% relevant? In contrast, exploratory search gives users the opportunity to clarify what is relevant to them through refinements and summaries. This approach has received consumer endorsement through popular ecommerce sites where guided navigation across a broad range of products has helped consumers better discover choices that meet their, sometimes undetermined requirements. This same model exists in Oracle Endeca Information Discovery. In fact, the Endeca Server powers many of the most popular e-commerce sites in the world. The Endeca Server Supports Cascading Relevance. Traditional approaches of search reduce many relevance weights to a single score. This means that if a result with a good title match gets a similar score to one with an exact phrase match, they’ll appear next to each other in a list. But a user can’t deduce from their score why each got it’s ranking, even though that information could be valuable. Oracle Endeca Information Discovery takes a different approach. The Endeca Server stratifies results by a primary relevance strategy, and then breaks ties within a strata by ordering them with a secondary strategy, and so on. Application managers get the explicit means to compose these strategies based on their knowledge of their own domain. This approach gives both business users and managers a deterministic way to set and understand relevance. Now that you have an understanding of two of the core search capabilities in Oracle Endeca Information Discovery, our next blog post on this topic will discuss more advanced features including set search, second-order relevance as well as an understanding of faceted search mechanisms that include queries and filters.  

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• Something about Property Management or &hellip; the understanding of SharePoint Admins/roles ?!?

  - by Enrique Lima

  When I talk about SharePoint, for some reason it comes to my mind as if it were property management and all the tasks associated with it. So, imagine you have a lot ( a piece of land of sorts), you then decide there is something you want to do with it.  So, you make the choice of having a building built.  Now, in order to go forward with your plan, you need to check what the rules/regulations are.  Has is it been zoned residential, commercial, industrial … you get the idea.  This to me sounds like Governance.  The what am I to do given a defined set of rules. We keep on moving forward based on those rules.  And with this we start the process of building, the building process takes us to survey the land, identify what our boundaries are.  And as we go along we start getting the idea in our head as to what we will do as far as the building goes.  We identify the essentials of the building, basic services and such.  All in all, we plan.  And as with many things we do, we like solid foundations.  What a solid foundation looks like will depend on where and what we build.  The way buildings are built depends in many ways in being able to foresee the potential for natural disasters or to try to leverage the lay of the land.  Sound familiar?  We have done our Requirements Gathering. We have the building in place, we have followed the zoning rules, we have implemented services.  But we need someone to manage the building, now we move on to the human side of the story.  We want to establish a means to normalcy in the building, someone that can be the monitoring agent as to the “what’s going on?” of it.  This person will be tasked with making sure all basic services are functional, that measures are taken if there is an issue and so on.  Enter the Farm Administrator. In a way, we establish an extension of the rules to make sure the building and the apartments/offices build follow a standard set of rules too. Now, in turn you will have people leasing or buying the apartments/offices, they will be the keepers of that space.  So, now we are building sites, we have moved from having the building (farm) ready, to leasing/selling offices/apartments (site collections).  There will be someone assuming responsibility for those offices, that person will authorize or be informed about activities and also who not only gets a code into the building, but perhaps a key to the office.  Enter Site Collection Administrator.  And then perhaps we move on to the person that would be responsible for specifics within the office, for example a Human Resources Manager or Coordinator.  They will have specific control and knowledge about people.  A facilities coordinator, and so on.  I would translate that into Site Administrators. With that said then, we identify the following: Role Name Responsibility (but not limited to) Farm Administrator Infrastructure Site Collection Admin Policies for Content, Hierarchy, Recycle Bin, Security and Access Site Owner (Site Admin) Security and Access, Training, Guidance, Manage Templates All in all there are different levels of responsibility to be handled, but it is very important to understand what they are and what they mean. Here is a link to very well laid out explanation on this … http://www.endusersharepoint.com/2009/08/11/site-managers-and-end-user-expectations-roles-and-responsibilities/

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