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• Customer Experience Metrics That Matter Most

  - by Charles Knapp

  When customers contact your company, they don't ask to be deflected or handled or converted. They want to be satisfied. To improve the customer experience, you need more than traditional measures such as deflection rates, handling times, and conversion rates. In this new Oracle AppCast podcast, tune in to this conversation with me about customer experience metrics that you can use to grow your business. Would you like to learn more? Please join us at the one of a kind Customer Experience Summit at the Oracle OpenWorld Conference, October 3-5 in San Francisco.

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• MedNet - New ADF 11g Customer Story

  Redeveloping Oracle Forms application with Oracle ADF 11g

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• How to change the IP address on my Ubuntu virtual NIC

  - by DextrousDave

  I have a physical windows system, on which I run Vmware Workstation. Now on VMware I run Ubuntu 12.10. I am running a webserver on Ubuntu via LAMP, inside VMware. Problem: Now my local IP address for my virtual NIC (the one Ubuntu is using) has an address of 192.168.159.7, and my home router only issues IP addresses of the range 10.0.0.x. So if I want to port forward to the virtual NIC, which has a 192.168 address, I cannot, so my LAMP webserver cannot be accessed externally since the router does not know to send the packets on port 80 to the virtual NIC... How do I fix that? The only way I guess is to assign a 10.0.0.x ip address to the virtual NIC?? But how do I do that? I tried to do it on the host Windows machine with 'Get my IP address automatically' but it issues a 192.168 address every time... Thank you

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• What's the recommend way to enable disable services?

  - by NES

  I read about how to enable and disable services in Ubuntu and it seems that there are different possibilities manage theme? The first method i found is update-rc.d to add new services to startup, which aims on the /etc/init.d folder and it's contents. The other one i found is the way to edit .conf the files in /etc/init folder. What's the recommended way to enable / disable / add services and why? Could you please give a short bulletproof step by step example how to add a service xyz in Ubuntu and enable and disable it?

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• e17 enlightenment on precise

  - by schonjones

  I have been trying to add enlightenment off and on for over a week now with no luck. I've added the ppa i find everywhere, yet no luck. every time I try to add i get this: e17: Depends: libecore-evas-svn-03 but it is not going to be installed Depends: libecore-imf-svn-03 but it is not going to be installed Depends: libecore-input-svn-03 but it is not going to be installed Depends: libecore-x-svn-03 but it is not going to be installed Depends: libedbus-svn-03 but it is not going to be installed Depends: libedje-svn-03 but it is not going to be installed Depends: libeet1 but it is not going to be installed Depends: libembryo0 but it is not going to be installed Depends: libevas-svn-03 but it is not going to be installed Depends: libevas-svn-03-engine-software-x11 Depends: libedje-bin but it is not going to be installed what in the world am i doing wrong or why can't i find these files to get it to work?

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• Reality Check Webinar: How Does Your End User Adoption Fare Against 300 other Companies?

  - by Di Seghposs

  Gain insight into Neochange's 2012 Adoption Insight Report and Compare your End User Adoption Rate and Strategy! Discover why user adoption is a key factor to your IT investment's success and how Oracle UPK Professional can help ensure it!  Join us as Chris Dowse, CEO of Neochange and Beth Renstrom, Manager of Oracle UPK Outbound Product Mangement, reveal the results of the user adoption survey in which user service models and productivity levels of 300 organizations are discussed in detail to identify trends that deliver higher business productivity. See how your organization's productivity and service model match up to those companies who are getting the most out of their IT investment. Thursday, April 5, 2012 -- 2:00 pm ET Click here, to register for the webcast.

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• Why can't get past the user info screen when installing 10.10?

  - by Faceless

  I have a Dell Inspiron 1318 (07-08?) with an Intel Cored 2 Duo Processor and 3 GB of RAM. I can run Ubuntu 10.10 from the disk, but I've tried to install it three times with no success. As the files are installing, the program asks me to enter my user information. I'm fine through the time zone screen, and fine through the keyboard screen. But when it asks me to set my used name and password, the "next" button stays ghosted out no matter what I enter. Eventually, the installation gets to the point where it says it's waiting for me, but no matter what I do I can't get the "next" button to click. I'm a complete newbie, and I've been stuck at the same spot three times. If anyone has any idea what's going wrong, I'd love to hear about it.

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• how can I update my Firefox 4.0 beta in Ubuntu 11.04 natty 64bit ?

  - by Denja

  Hi community, I'm using Ubuntu 11.04 natty 64bit with the integrated Firefox 4.0 beta Firefox 4.0 is not yet stable as beta and has lots of bugs when I open mainly Java applications in the web.Usually it freeze and even mess with Ubuntu gnome panel. It seems I cannot find any PPA related with Firefox beta updates in my Software source . How can I update my Firefox 4.0 beta in Ubuntu 11.04 natty 64bit?

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• Kubuntu 12.04: Change login screen background?

  - by drezabek

  I am having trouble changing my login screen background. I can select the default wall paper, the Kde-default one, but when ever I select my own custom wallpaper, there is no image, just a solid color. Normally, I would just ignore it, but the thing that bugs me is that this is a fresh install of Kubuntu 12.04 64bit, and the OS before this one, the one I overwrote, I had no trouble using the exact same image as the background... Settings In the System Settings application, Login Screen settings, Background tab, enable background, Under "Background", selected Picture, under options, selected Position: Scaled. Colors: Single Color. Blending: No Blending.

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• How do I make my volume indicator operate in decibels instead of percentage?

  - by ethana2

  When I want to adjust the volume of anything I'm doing, I find that using the volume controls built into Ubuntu is little but confusion. When the volume is around 100%, dropping it several increments has almost no effect on apparent volume, but when it's around 0%, the effect of one click of my mouse wheel is probably a good 3 decibels. I have observed this behavior on tens of different UC's, since I convert about one Ubuntu user a month (NE team contact). This has proven so frustrating to me that I tend to use the volume knob on my guitar amp ( mono audio :| ) instead of the volume indicator. What can I do to make my volume indicator behave properly until this is fixed? I want each volume increment to be one half or one third decibel. Is there a different piece of software I should use for system volume configuration perhaps?

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• Compizconfig Grid doesn't work under Ubuntu as virtual machine

  - by SoftTimur

  I have installed Ubuntu as virtual machine within Mac. I have installed VM tools. The approach in this link of Compizconfig Grid, which worked in my previous laptop where Ubuntu was not a virtual machine, does not work anymore. I set some shortcut, but no action is launched... Does anyone know why? The major functionality I need from Grid is tiling windows to left/right side of the screen... Does anyone know any alternative?

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• JPOUG Tech Talk Next Week!

  - by roy.swonger

  Mike and I are really looking forward to our trip to Japan next week, not least because we will have the opportunity to visit the Japan Oracle User Group for a Tech Talk. You can find all of the details about this event here: JPOUG Tech Talk, Tuesday, 12-NOV-2013 The topic for our talk will be "Different ways to Upgrade, Migrate, and Consolidate with Oracle Database 12c."We will discuss changes and enhancements to database upgrade, how to move into a multitenant database environment, and new features that make database migration easier and faster than ever. Thank you to our friends at the JPOUG for making this event possible! 

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• Xubuntu 12.4 upgraded fine but there are everywhere pale grey windows/menus with white fonts!

  - by Costa

  I upgraded to Xubuntu 12.4 through the update manager. Everything works fine except that many windows and menus (Ubuntu Software Center,Transmission properties etc) apear in pale grey with white fonts. For examle, it's impossible to read n change properties on Transmission. Titles apear excellently, the rest is really hard to read: white text on allmost white background ... I have tried already:rebooting, changing theme/apearance photo1 http://en.zimagez.com/zimage/-26042012-102025.php When login as guest everything works fine. I created a new account, all is fine photo2 http://en.zimagez.com/zimage/-26042012-103258.php But I still want my initiall user-account which i had so well tuned...

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• links for 2010-06-15

  - by Bob Rhubart

  You're invited : Oracle Solaris Day, June 28th, Herzliya - Openomics How open innovation and technology adoption translates to business value, with stories from our developer support work at Sun ISV Engineering (tags: ping.fm) Edwin Biemond: Enriching and Forwarding your data with the Spring Component in SOA Suite 11g PS2 Oracle ACE Edwin Biemond describes "how easy it is to use Java in the Spring Component, how you can wire this Component to other Components, Services or References adapters." (tags: oracleace soa oracle middleware) Venkatakrishnan J: Oracle BI EE 10.1.3.4.1 - Currency Conversions & FX Translations &ndash; Part 1 "As part of the BI EE setup we need to ensure that such local currency transactions are converted to a common reporting currency," says Rittman Mead's Venkatakrishnan. (tags: oracle businessintelligence) Richard Veryard: Ecosystem SOA 2 "What are the problems of large complex sociotechnical systems?" asks Rich Veryard?  "How far do SOA and enterprise architecture help to address this problem space, and what else might we need?" (tags: soa entarch) Khanderao Kand: Oracle BPM Suite .. unified engine.. "This Suite is based on unified process foundation of Oracle Business Process Management Suite 11g . It has the same engine that executes both BPEL and BPMN processes, " says Kand.  (tags: bpel soa bpm oracle) Webcast: Revealing the Secrets that will Re-Energize your Services Strategies  Oracle's Peter Heller and Robert Covington discuss how to overcome the many unforeseen technical and organizational barriers in order to meet the high expectations of dynamic business requirements in this live webcast, July 14, 2010, 9:00 AM PDT / Noon EDT (tags: entarch oracle webcast)

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• Getting the Dell XPS 16 Synaptics touchpad to work after hibernation

  - by Aron Rotteveel

  I am currently experimenting with using Ubuntu as a my main OS instead of Windows 7. So far, pretty much everything is working fine, except for an issue that I am having with my touchpad. I have a Dell XPS 16 (1640) with a Synaptics touchpad. It works out of the box, but it seems that it stops working after returning from hibernation mode. This problem has also been addressed in an earlier bug, but judging from this bugreport, it should be fixed by now. I am running the 2.6.35-23-generic-pae kernel. Any ideas?

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• Computer Lab School for Orphans

  - by Brendon

  I am helping out an NGO, called Orphans Found Fund, here in Arusha Tanzania setup a computer lab to teach students about Ubuntu and open source applications. I have installed Ubuntu 10.10 on all the systems. What I'm wondering about is how to tweak the systems so that the kids cannot: Delete or alter system files Alter the system settings Add or remove applications Exceed a time limit (like an Internet Cafe) Also as the administrator I would like to monitor the usage for another system to make sure that abuse of network is not taking place. Any advice is much appreciated. Brendon

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• How do I get one monitor on top of the other in Ubuntu 10.10?

  - by Jan

  I'm using a laptop and a monitor (wall mounted) over my laptop. I would like to reflect this physical hardware setup in my software screen setup. So that I can move my mouse upward, out of my laptop screen and use the monitor on the wall. I have been searching for a solution for a while, and I hope somone can help me out. I'm using Ubuntu 10.10 "out of the box". Side by side screen setups works just fine, over/under is doesn't work.

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• New Marketing Assets Available

  - by swalker

  NEW translated demand generation materials available for the following Oracle Marketing Kits, designed to help partners generate sales around Oracle's solutions: Server & Storage: Improve Database Capacity Management with Oracle Storage and Hybrid Columnar Compression Server & Storage: Accelerating Database Test & Development with Sun ZFS Storage Appliance Server & Storage: Upgrade SAN Storage to Oracle Pillar Axiom Server & Storage: SPARC Refresh with Oracle Solaris Operating System Server & Storage: SPARC Server Refresh: The Next Level of Datacenter Performance with Oracle’s New SPARC Servers Server & Storage: Oracle Server Virtualization Server & Storage: Oracle Desktop Virtualization

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• Garbled display after Ubuntu upgrade to 2.6.32-2* kernel

  - by Matthias

  I was running Ubuntu 9 (Karmic Koala) with no problems. I recently upgraded to Ubuntu 10 (Lucid Lynx) and cannot use it normally. After I log in, the screen scrambles (a purple/green mess)--impossible to see anything, although I can get out by marking the spot on the screen to click for a restart, so Linux is working behind the scenes. If I start in recovery mode with basic graphics, I have no problems at all (other than limited functionality). If I start the old 2.6.31-22 kernel, I see a bunch of "unmountable" errors in the startup script, but I can use Linux normally with no apparent problems. I'm running an IBM ThinkPad A30 with ATI Mobility graphics. Just to reiterate, the screen looks normal until I log in, at which point it goes bonkers. What do I need to change in order to fix this?

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• Five Day Forecast for the Mushroom Kingdom [Wallpaper]

  - by Asian Angel

  Definitely not going to be a dull week… Note: The original size of the wallpaper is 1600*900, but it can be easily placed on a larger matching color background to fit your monitor’s resolution. Mario, Weather, Forecast [The Paper Wall] How to Use an Xbox 360 Controller On Your Windows PC Download the Official How-To Geek Trivia App for Windows 8 How to Banish Duplicate Photos with VisiPic

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• Mount of File System Failed. -- After upgrading from 9.04 to 9.10

  - by javanoob

  After upgrading from Ubuntu 9.04 to 9.10 i am getting this message on boot up: Mount of File System Failed. A maintenance shell will now be started. CONTROL-D will terminate this shell and retry. myusername@root:~$ After searching in google,i found out that i have to run the command fsck on the OS partition from ubuntu Live CD.. Here are my questions: 1) I dont know in which partition my ubuntu OS is installed..(Those are not user-friendly drive names to remember right :)) -- Is there any command to know in which partition my ubuntu os is installed? 2) Can i do this from Ubuntu 10.04 live CD? Thanks in Advance

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• Can I expand my /boot without upsetting the system?

  - by Kaustubh P

  This is the current state of my partition table. As can be seen, the boot is very small, and I cant upgrade the kernel, because the update-manager tells me there isnt enough space on /boot :( Which effectively means that I cant update my kernel. Can I change the size of my boot, without necessitating a reinstall of either of the installed system? Filesystem Size Used Avail Use% Mounted on /dev/sda5 12G 4.9G 6.2G 45% / none 2.0G 284K 2.0G 1% /dev none 2.0G 8.5M 2.0G 1% /dev/shm none 2.0G 92K 2.0G 1% /var/run none 2.0G 0 2.0G 0% /var/lock /dev/sda3 42G 21G 22G 49% /media/Erste /dev/sda2 5.1G 2.5G 2.7G 48% /media/Swap /dev/sda1 30G 25G 4.9G 84% /media/Windows7 /dev/sda9 47G 28G 20G 60% /media/Zweite /dev/sda6 11G 7.6G 2.0G 80% /home /dev/sda8 49M 31M 16M 66% /boot

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• Failed to start up after upgrading software in ubuntu 10.10

  - by Landy

  I asked this question in SuperUser one hour ago, then I know this community so I moved the question here... I've been running Ubuntu 10.10 in a physical x86-64 machine. Today Update Manager reminded me that there are some updates to install and I confirmed the action. I should had read the update list but I didn't. I can only remember there is an update about cups. After the upgrading, Update Manager requires a restart and I confirmed too. But after the restart, the computer can't start up. There are errors in the console. Begin: Running /scripts/init-premount ... done. Begin: Mounting root file system ... Begin: Running /scripts/local-top ... done. [xxx]usb 1-8: new high speed USB device using ehci_hcd and address 3 [xxx]usb 2-1: new full speed USB device using ohci_hcd and address 2 [xxx]hub 2-1:1.0: USB hub found [xxx]hub 2-1:1.0: 4 ports detected [xxx]usb 2-1.1: new low speed USB device using ohci_hcd and address 3 Gave up waiting for root device. Common probles: - Boot args (cat /proc/cmdline) - Check rootdelay=(did the system wait long enough) - Check root= (did the system wait for the right device?) - Missing modules (cat /proc/modules; ls /dev) FATAL: Could not load /lib/modules/2.6.35-22-generic/modules.dep: No such file or directory FATAL: Could not load /lib/modules/2.6.35-22-generic/modules.dep: No such file or directory ALERT! /dev/sda1 does not exist. Dropping to a shell! BusyBox v1.15.3 (Ubuntu 1:1.15.3-1ubuntu5) built-in shell(ash) Enter 'help' for a list of built-in commands. (initramfs)[cursor is here] At the moment, I can't input anything in the console. The keyboard doesn't work at all. What's wrong? How can I check boot args or "root=" as suggested? How can I fix this issue? Thanks. =============== PS1: the /dev/sda1 is type ext4 (rw,nosuid,nodev) PS2: the /dev/sda1 can be mounted and accessed successfully under SUSE 11 SP1 x64. PS3: From this link, I think the keyboard doesn't work because the USB driver is not loaded at that time.

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• Next Week - OTN Virtual Developer Day - Fusion Development Experience

  - by Shay Shmeltzer

  Don't miss your chance to get free training on Oracle's strategic development platform including Oracle ADF and the rest of Fusion Middleware. On July 10th, we are running a virtual developer conference that you can attend directly from your desktop. We have sessions covering everything from basic ADF topics such as the Controller and ADF Faces to sessions about the latest news in the ADF world including ADF development with Eclipse using OEPE and ADF Mobile for iPhone and Android development. A special track will expose you to ADF connection to the rest of FMW including BPM, WebCenter and BI. During the sessions you'll be able to chat with the presenters, and you can also do a hands-on lab. So sign up today and join us on Tuesday.

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• OTN APAC Tour 2012: Bangkok, Thailand - Oct 22, 2012

  - by Mike Dietrich

  Roy had done some of the South America OTN Tour 2012 dates earlier this year in Peru and Chile. And I'm looking forward to present next Monday, October 22nd, 2012, on the OTN Tour 2012 in Bangkok, Thailand. The event will be held at the Eastin Grand Hotel in Bangkok. Register today for the OTN APAC Tour 2012 in Bangkok, Thailand! Presentations will include: 9:30am - 10:15am:Best Practices for Upgrading to Oracle Database 11.2 1:00pm - 1:45pm:How to improve Upgrade Performance - Real Speed, Real Customers, Real Secrets 2:45pm - 3:30pm:Oracle Data Pump: Overview and Best Practices Plus presentations  about Security, RMAN and other topics by Francisco Alvarez and others. Please find the complete agenda here. Looking forward to meet you on Monday - CU there

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