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  • Custommer Centric Wealth Management

    - by michael.seback
    While the world continues to search their way out of the recent financial turmoil and recession, it has no doubt churned out the inherent faults in the wealth management industry and the larger financial system. In order to counter these apprehensions, wealth management firms are now actively seeking and evaluating avenues to re-build the lost trust. They are looking at engaging their customers in managing their investments in a more collaborative and transparent manner. At the same time, wealth managers are also seeking to empower themselves with complete and comprehensive customer information in order to provide the best advice and the best solution at the right time. Read your copy of this new global White Paper on Wealth Management.

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  • Push or Pull Mobile Coupons?

    - by David Dorf
    Mobile phones allow consumers to receive coupons in context, which increases their relevance and therefore redemption rates. Using your current location, you can get coupons that can be redeemed nearby for the things you want now. Receiving a coupon for something you wanted last week or something you might buy next month just isn't as valuable. I previously talked about Placecast and their concept of pushing offers to mobile phones that transgress "geo-fences" around points of interest, like store locations. This push model is an automatic reminder there are good deals just up ahead. This model works well in dense cities where people walk, but I question how effective it will be in the suburbs where people are driving. McDonald's recently ran a campaign in Finland where they pushed offers to GPS devices when cars neared their restaurants. Amazingly, they achieved a 7% click-through rate. But 8coupons.com sees things differently. They prefer the pull model that requires customers to initiate a search for nearby coupons, and they've done some studies to better understand what "nearby" means. It turns out that there are concentric search circles that emanate from your home and work. From inner to outer, people search for food, drink, shopping, and entertainment. Intuitively, that feels about right. So the question is, do consumers prefer the push or pull model for offers? No doubt the market is big enough for both. These days its not good enough to just know who your customers are -- you also need to know where they are so you can catch them in the right moment. According to Borrell Associates, redemption rates of mobile coupons are 10x that of traditional mail and newspaper coupons. One thing is for sure; assuming 85% of consumers regularly spend money within 5 miles of home and work, location-based coupons make tons of sense.

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  • Nautilus is really slow

    - by david
    Nautilus used to be lightning fast.Now it's dead slow. I have tried upgrading the video card but that does not seem to be the problem. Also I found that there was a problem with the Dropbox uninstall, finally I replace it with pcmanfm which appears to be much faster but the down side is that I no longer have the gwibber social client and a lot of stuff don't work like they use to. Also I completely removed nautilus and couldn't even login to ubuntu to install again nautilus.How can I remove or repair nautilus, and use pcmanfm instead? I have a dell inspiron 1440 3gb ram / disk 300gb / Additionally, why does nautilus run fast when I run it as root? There are no USB devices attached to my computer. Thanks in advance

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  • How do I get google to see keywords on a one page web application site?

    - by David
    I'm going to have to link to the web site to explain this, http://www.diagram.ly, it's a free service, so I hope this doesn't break advertising rules. Basically, it's a one page web application, I don't want to create a web site for it. Some background text loads and if JavaScript is enabled, the web application itself then loads. The problem is that Google only seems to be picking up the title of the page and the text on the footer, so the site only appear on Google search for very limited text (based on the title and meta description mostly). I was hoping that search engines would pick up on the background text and index that. The text is factual, not keyword stuffed. Yahoo seems to pick up the text, just not Google. Does anyone have any experience of how Google would view such a site and where I could put the text for a better result? Edit I should mention that Google Webmaster Tools lists the site keywords as "Component, diagramly, feed, mxgraph, share and twitter". Basically the footer and little else.

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  • Building ATLAS (and later Octave w/ ATLAS)

    - by David Parks
    I'm trying to set up ATLAS (so I can later compile octave with ATLAS support). If I'm correct, I still need to build this manually due to the environment specific optimizations. I do see a package for ATLAS, but it looks like it's using the cross platform generic build options (e.g. "it'll be slow"). So, running the configure script as described in the docs seems to go poorly. As a java developer I never do well at making heads or tails of errors in these build processes. Am I missing dependencies (if so is there any documentation on what I need)? allusers@vbubuntu:~/Downloads/atlas3.10.1/build_vbubuntu$ ../configure -b 64 -D c -DPentiumCPS=3000 --with-netlib-lapack-tarfile=/home/allusers/Downloads/lapack-3.5.0.tgz make: `xconfig' is up to date. ./xconfig -d s /home/allusers/Downloads/atlas3.10.1/build_vbubuntu/../ -d b /home/allusers/Downloads/atlas3.10.1/build_vbubuntu -b 64 -D c -DPentiumCPS=3000 -Si lapackref 1 OS configured as Linux (1) Assembly configured as GAS_x8664 (2) Vector ISA Extension configured as SSE3 (6,448) ERROR: enum fam=3, chip=2, mach=0 make[3]: *** [atlas_run] Error 44 make[2]: *** [IRunArchInfo_x86] Error 2 Architecture configured as Corei1 (25) ERROR: enum fam=3, chip=2, mach=0 make[3]: *** [atlas_run] Error 44 make[2]: *** [IRunArchInfo_x86] Error 2 Clock rate configured as 2350Mhz ERROR: enum fam=3, chip=2, mach=0 make[3]: *** [atlas_run] Error 44 make[2]: *** [IRunArchInfo_x86] Error 2 Maximum number of threads configured as 4 Parallel make command configured as '$(MAKE) -j 4' ERROR: enum fam=3, chip=2, mach=0 make[3]: *** [atlas_run] Error 44 make[2]: *** [IRunArchInfo_x86] Error 2 Cannot detect CPU throttling. rm -f config1.out make atlas_run atldir=/home/allusers/Downloads/atlas3.10.1/build_vbubuntu exe=xprobe_comp redir=config1.out \ args="-v 0 -o atlconf.txt -O 1 -A 25 -Si nof77 0 -V 448 -b 64 -d b /home/allusers/Downloads/atlas3.10.1/build_vbubuntu" make[1]: Entering directory `/home/allusers/Downloads/atlas3.10.1/build_vbubuntu' cd /home/allusers/Downloads/atlas3.10.1/build_vbubuntu ; ./xprobe_comp -v 0 -o atlconf.txt -O 1 -A 25 -Si nof77 0 -V 448 -b 64 -d b /home/allusers/Downloads/atlas3.10.1/build_vbubuntu > config1.out make[2]: gfortran: Command not found make[2]: *** [IRunF77Comp] Error 127 make[2]: g77: Command not found make[2]: *** [IRunF77Comp] Error 127 make[2]: f77: Command not found make[2]: *** [IRunF77Comp] Error 127 Unable to find usable compiler for F77; abortingMake sure compilers are in your path, and specify good compilers to configure (see INSTALL.txt or 'configure --help' for details)make[1]: *** [atlas_run] Error 8 make[1]: Leaving directory `/home/allusers/Downloads/atlas3.10.1/build_vbubuntu' make: *** [IRun_comp] Error 2 ERROR 512 IN SYSCMND: 'make IRun_comp args="-v 0 -o atlconf.txt -O 1 -A 25 -Si nof77 0 -V 448 -b 64"' mkdir src bin tune interfaces mkdir: cannot create directory ‘src’: File exists mkdir: cannot create directory ‘bin’: File exists mkdir: cannot create directory ‘tune’: File exists mkdir: cannot create directory ‘interfaces’: File exists make: *** [make_subdirs] Error 1 make -f Make.top startup make[1]: Entering directory `/home/allusers/Downloads/atlas3.10.1/build_vbubuntu' Make.top:1: Make.inc: No such file or directory Make.top:325: warning: overriding commands for target `/AtlasTest' Make.top:76: warning: ignoring old commands for target `/AtlasTest' make[1]: *** No rule to make target `Make.inc'. Stop. make[1]: Leaving directory `/home/allusers/Downloads/atlas3.10.1/build_vbubuntu' make: *** [startup] Error 2 mv: cannot move ‘lapack-3.5.0’ to ‘../reference/lapack-3.5.0’: Directory not empty mv: cannot stat ‘lib/Makefile’: No such file or directory ../configure: 450: ../configure: cannot create lib/Makefile: Directory nonexistent ../configure: 451: ../configure: cannot create lib/Makefile: Directory nonexistent ../configure: 452: ../configure: cannot create lib/Makefile: Directory nonexistent ../configure: 453: ../configure: cannot create lib/Makefile: Directory nonexistent ../configure: 509: ../configure: cannot create lib/Makefile: Directory nonexistent DONE configure

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  • Checking for cross-site scripting vulnerabilities in Perl web applications

    - by David Scholefield
    I'm putting together some notes for a dev team on how to write secure Perl code - especially taking into account the current OWASP top 10 web application vulnerabilities. For cross-site scripting I've included information on ensuring that all output to the browser is checked and escaped where necessary, but I'm looking for more automated mechanisms that would mean a developer doesn't have to think about every output statement and, potentially, miss one. Perl's 'taint' function sounds like it should be a help because it distrusts all user input, but it doesn't complain on tainted data being output to the browser. Apart from checking all output statements individually (probably by calling a generic sanitizing function) does anyone have any ideas on how Perl can help with this with existing libraries or techniques?

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  • links for 2011-01-07

    - by Bob Rhubart
    Enterprise Software Development with Java: GlassFish 3 vs. JBoss 6 - Is the Web Profile ready for the Enterprise? (tags: ping.fm) Bay Area Coherence Special Interest Group (BACSIG) Jan 20 The Jan 20 meeting of the Bay Area Coherence Special Interest Group (BACSIG) features presentations by Rob Lee (Coherence 3.6 Clustering Features), Rao Bhethanabotla (Efficient Management and Update of Coherence Clusters to Reduce Down Time), and Christer Fahlgren (How To Build a Coherence Practice). (tags: oracle otn coherence sig) Michael T. Dinh: VirtualBox Command Line "I have manually configured VirtualBox Host-Only Ethernet Adapter for static IP. However, the IP can change after reboot which affects connectivity with the Guest with static IP." - Michael T. Dinh (tags: oracle virtualization virtualbox) Michel Schildmeijer: Oracle WebLogic - Configuring DyeInjection Monitor "A fairly unknown tool within WLDF (WebLogic Diagnostic Framework) is the DyeInjection Monitor. With this monitor configured one can track a  user or client address within a WebLogic system." - Michel Schildmeijer (tags: oracle weblogic) David Butler: Master Data Management Implementation Styles "Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach." - David Butler (tags: oracle otn softwarearchitecture) Kenneth Downs: Can You Really Create A Business Logic Layer? "Don't be afraid to use the database for what it is good for, and leave the arguments about "where everything belongs" to those with too much time on their hands." - Kenneth Downs (tags: businesslogic database softwarearchitecture) IASA Perspectives Magazine - Fall 2010 Fall 2010 edition of International Association of Software Architects (IASA) Perspectives magazine: (tags: softwarearchitecture iasi entarch) Using the DB Adapter in Oracle SOA Suite: returning status information "In this tutorial I will show you an example of how how can implement this within the Oracle SOA Suite (and because the DB Adapter can also be used within the Oracle Service Bus, the principles also apply to implementing it within the OSB)." - Henk Jan van Wijk (tags: oracle otn soa soasuite database) 4th International SOA Symposium + 3rd International Cloud Symposium by Thomas Erl - call for presentations (SOA Partner Community Blog) The International SOA and Cloud Symposium brings together lessons learned and emerging topics from SOA and Cloud projects, practitioners and experts. The two-day conference agenda will be organized into several tracks. (tags: oracle otn soa cloud)

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  • Java Spotlight Episode 102: Freescale on Embedded Java and Java Embedded @ JavaOne

    - by Roger Brinkley
    An interview with Michael O'Donnell of Freescale on Embedded Java and Embedded Java @ JavaOne. Part of this podcast was recorded live at the JavaOne 2012 Glassfish Party at the Thirsty Bear. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News Oracle Java ME Embedded 3.2 Java Embedded Server 7.0 Events Oct 3-4, Java Embedded @ JavaONE, San Francisco Oct 15-17, JAX London Oct 30-Nov 1, Arm TechCon, Santa Clara Oct 22-23, Freescale Technology Forum - Japan, Tokyo Oct 31, JFall, Netherlands Nov 2-3, JMagreb, Morocco Nov 13-17, Devoxx, Belgium Feature InterviewFreescale is the global leader in embedded processing solutions, advancing the automotive, consumer, industrial and networking markets. From microprocessors and microcontrollers to sensors, analog ICs and connectivity – our technologies are the foundation to the innovations that make our world greener, safer, healthier and more connected. Michael O'Donnell, is the Director of Software Ecosystem Alliances. The upcoming Freescale Technology Forum - Japan in Tokyo, Japan is an excellent way for developers to learn more about Freescale and Java. What’s Cool Glassfish Party - 6th year Geek Bike Ride

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  • Highlight current page tab [migrated]

    - by Jose David Garcia Llanos
    I am making a website, currently i am setting the highlight tab for current page, a particular page is not highlighting its tab and i have checked the code about 5 times but i cant find anything wrong with it. the website is auto-sal.es Here is the code: style.css body#home a.hometab, body#cars a.cartab, body#feedback a.feedtab, body#contact a.contacttab, body#members a.memberstab {background: #7D0000;} contactus.html <body id="contact"> navigation <ul id="menu"> <li><a href="index.html" target="_self" class="hometab">Home</a></li> <li><a href="cars.html" target="_self" class="cartab">Cars</a></li> <li><a href="feedback.html" target="_self" class="feedtab">Feedback</a></li> <li><a href="contactus.html" target="_self" class="cotacttab">Contact Us</a></li> <li><a href="members.html" target="_self" class="memberstab">Members</a></li> </ul> Again, the issue is that it is not highlighting the tab for contact us

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  • Remote install of Ubuntu Server

    - by David Walker
    Hi all, I have a machine located 500 miles away that's running Ubuntu 8.04. I figure it's just about time that I upgrade to the latest LTS. However, there's a software raid (md_raid) in there, and I'm afraid that just a dist-upgrade when I switch over the sources.list will end with catastrophic failure. Like a panic on boot that the raid'd disk can't be read, or something else. First, hoping that's not the case, however, if it ends up happening I'm wondering if there's a means of having someone drop in a Ubuntu 10.04 server install disk, and flip on ssh, and some means for me to hop on and re-run the installer remotely. Is this feasible? If so, what would one need to do aside run apt-get install ssh on the target machine? I do have friends who can be in front of the target machine to initiate the process, just not execute it out.

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  • Facebook Stories for Retailers

    - by David Dorf
    Getting people to "like" a brand is important because it opens the door to a possible B2C relationship. Once a person likes that brand, the brand can post to their newsfeed with promotions, announcements, and surveys. At least for me, I "hide" the noisy brands and just monitor the ones that keep posts under 4 times a week. I see lots of people, especially with fashion brands, comment on postings at which point the posting is seen by their network. A metric I've heard (but not verified) is that for every person that comments, ten of their friends see the original posting. That's a pretty cheap way to communicate to potential customers in a viral way. Over at mainstreet.com they compiled the a list of the top liked retailers on Facebook as of Feb 1, 2011. They are listed below: 19,414,892 Starbucks 11,302,939 Victoria's Secret 7,925,184 Zara 7,032,398 McDonald's 6,117,222 H&M 5,400,586 Taco Bell 4,665,760 Subway 4,494,849 Lacoste 4,185,570 Hollister 3,973,181 Forever 21 So I guess the public likes their fast-food and fashion. To take this to the next level, Facebook is now displaying Sponsored Stories, which I saw for the first time on my page this weekend. I found this picture at the Wall Blog that depicits Sponsored Stories very well. Over on the right-hand column of a person's page, where they see advertisements and such, Facebook will post stories involving their network of friends and their interaction with sponsored brands. Now their "likes" can suddenly become your ads. "Jessica and Philip like Starbucks. What are you waiting for?" This is another great way to take messages viral by accessing social graphs. As usual there will be a certain level of outcry from privacy advocates, but given the other more iniquitous issues, I believe this will fall by the wayside. Retailers should consider using Sponsored Stories to increase their Likes, and thus increase their voice in the social world.

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  • Social Analytics and the Customer

    - by David Dorf
    Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

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  • How do I install Sublime Text 2?

    - by Michael Gruber
    I installed Sublime Text 2 on 12.04 as per this tutorial. However I don't have adequate permissions when launching the program from the Unity launcher. For example I cannot install packages, or if I add a folder to the sidebar when I close Sublime and reopen, the folder is no longer listed. If I run sudo sublime in the terminal all changes remain after closing. I've tried chown-ing the Sublime Text 2 folder in usr/lib sudo chown -R mylogin:mylogin /usr/lib/"Sublime Text 2" but this seemed to have no effect.

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  • New Executive Q&As on Oracle's Social Services Solution

    - by michael.seback
    According to Calvin Tu, Senior Director Product Management, for Oracle Public Sector, "Government organizations are experiencing unprecedented demand for social services--but many are hampered by..." Read more about the strategy. "They're going to love the ability to automate the prescreening process and eligibility determination, thanks to a natural-language rules engine that..." says John Garrison, Oracle Vice President For CRM Public Sector. Read the rest of the story.

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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • Do MORE with WebCenter - Webcast Overview & TIES Tour

    - by Michael Snow
    Today's post is from Michelle Huff, Senior Director, Product Management, Oracle WebCenter `````````````````  In case you missed it, I presented on a webcast yesterday focused on how you can “Do More with Oracle WebCenter – Expand Beyond Content Management.” As you may remember, we rebranded Oracle’s Enterprise Content Management (ECM) Suite, which some people knew by the wonderfully techie three-letter acronyms -- UCM, URM & IPM -- to Oracle WebCenter Content last year. Since it’s a unified ECM platform, I’ve seen many customers over the years continue to expand the number of content-centric solutions and application integrations powered by WebCenter throughout their organizations. But, did you know WebCenter also provides portal, collaboration and web experience management capabilities as well? This enables you to leverage your existing investment in the WebCenter platform as well as the information you’re managing to create engaging sites, collaborative spaces, or self-service portals and composite applications. In the webcast I walked through six different ways that you can do more with WebCenter: Collaborative content contribution and sharing environment Share content across intranets and extranets Combine content in composite applications Create targeted online experiences Manage interactive social experiences Optimize multi-channel customer experiences Joining me on the call was Greg Utecht with TIES. TIES is a joint powers cooperative owned by 46 Minnesota school districts, represents 514 schools – and provides software applications, hardware and software, internet service and professional development designed by educators for education. I was having a lot of fun over the past few days talking with Greg about the TIES implementation and future plans with WebCenter. He joined me on the call for a little Q&A to explain how he’s using WebCenter today for their iContent implementation for document management, records management and archiving. And also covered how they have expanded their implementation to create a collaborative space called their HRPay System with WebCenter to facilitate collaboration and to better engage their users within the school districts. During our conversation a few questions came from the audience about their implementation. They were curious to see how the system looked – so let’s take a peak. This first screenshot shows the screen that a human resources or payroll worker in one of our member districts would see upon logging in, based on their credentials and role in their district. This shows the result of clicking on the SUBSCRIBE link on the main page. It allows the user to subscribe to parts of the portal which will e-mail him/her when those are updated in any way. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Resources link. This shows the screen that a human resources or payroll worker in one of our member districts would see upon clicking on the Finance Advisory link. It shows the discussion threads and document sharing areas. This shows the screen that appears when the forum topic on the preceding screen is clicked. This shows the screen portlet up close with shared documents. This shows the screen that appears when a shared document is clicked on. Note that there is also a download button and an update button, meaning people can work on these collaboratively. If you missed the webcast, check it out! You can watch the replay OnDemand HERE. If you attended the webcast, thanks for joining - I hoped you learned a little from the session. I learned that kids are getting digital report cards today! Wow, have times changed with technology. Uh oh, is this when I start saying “You know, back in my days…?”

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  • What are unique aspects of a software Lifecycle of an attack/tool on a software vulnerability?

    - by David Kaczynski
    At my local university, there is a small student computing club of about 20 students. The club has several small teams with specific areas of focus, such as mobile development, robotics, game development, and hacking / security. I am introducing some basic agile development concepts to a couple of the teams, such as user stories, estimating complexity of tasks, and continuous integration for version control and automated builds/testing. I am familiar with some basic development life-cycles, such as waterfall, spiral, RUP, agile, etc., but I am wondering if there is such a thing as a software development life-cycle for hacking / breaching security. Surely, hackers are writing computer code, but what is the life-cycle of that code? I don't think that they would be too concerned with maintenance, as once the breach has been found and patched, the code that exploited that breach is useless. I imagine the life-cycle would be something like: Find gap in security Exploit gap in security Procure payload Utilize payload What kind of differences (if any) are there for the development life-cycle of software when the purpose of the product is to breach security?

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  • Stuck with Documentum Still? Do MORE with Oracle WebCenter!

    - by Michael Snow
    WEBCAST TODAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail.  What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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  • C#/.NET Little Wonders: The Generic Func Delegates

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Back in one of my three original “Little Wonders” Trilogy of posts, I had listed generic delegates as one of the Little Wonders of .NET.  Later, someone posted a comment saying said that they would love more detail on the generic delegates and their uses, since my original entry just scratched the surface of them. Last week, I began our look at some of the handy generic delegates built into .NET with a description of delegates in general, and the Action family of delegates.  For this week, I’ll launch into a look at the Func family of generic delegates and how they can be used to support generic, reusable algorithms and classes. Quick Delegate Recap Delegates are similar to function pointers in C++ in that they allow you to store a reference to a method.  They can store references to either static or instance methods, and can actually be used to chain several methods together in one delegate. Delegates are very type-safe and can be satisfied with any standard method, anonymous method, or a lambda expression.  They can also be null as well (refers to no method), so care should be taken to make sure that the delegate is not null before you invoke it. Delegates are defined using the keyword delegate, where the delegate’s type name is placed where you would typically place the method name: 1: // This delegate matches any method that takes string, returns nothing 2: public delegate void Log(string message); This delegate defines a delegate type named Log that can be used to store references to any method(s) that satisfies its signature (whether instance, static, lambda expression, etc.). Delegate instances then can be assigned zero (null) or more methods using the operator = which replaces the existing delegate chain, or by using the operator += which adds a method to the end of a delegate chain: 1: // creates a delegate instance named currentLogger defaulted to Console.WriteLine (static method) 2: Log currentLogger = Console.Out.WriteLine; 3:  4: // invokes the delegate, which writes to the console out 5: currentLogger("Hi Standard Out!"); 6:  7: // append a delegate to Console.Error.WriteLine to go to std error 8: currentLogger += Console.Error.WriteLine; 9:  10: // invokes the delegate chain and writes message to std out and std err 11: currentLogger("Hi Standard Out and Error!"); While delegates give us a lot of power, it can be cumbersome to re-create fairly standard delegate definitions repeatedly, for this purpose the generic delegates were introduced in various stages in .NET.  These support various method types with particular signatures. Note: a caveat with generic delegates is that while they can support multiple parameters, they do not match methods that contains ref or out parameters. If you want to a delegate to represent methods that takes ref or out parameters, you will need to create a custom delegate. We’ve got the Func… delegates Just like it’s cousin, the Action delegate family, the Func delegate family gives us a lot of power to use generic delegates to make classes and algorithms more generic.  Using them keeps us from having to define a new delegate type when need to make a class or algorithm generic. Remember that the point of the Action delegate family was to be able to perform an “action” on an item, with no return results.  Thus Action delegates can be used to represent most methods that take 0 to 16 arguments but return void.  You can assign a method The Func delegate family was introduced in .NET 3.5 with the advent of LINQ, and gives us the power to define a function that can be called on 0 to 16 arguments and returns a result.  Thus, the main difference between Action and Func, from a delegate perspective, is that Actions return nothing, but Funcs return a result. The Func family of delegates have signatures as follows: Func<TResult> – matches a method that takes no arguments, and returns value of type TResult. Func<T, TResult> – matches a method that takes an argument of type T, and returns value of type TResult. Func<T1, T2, TResult> – matches a method that takes arguments of type T1 and T2, and returns value of type TResult. Func<T1, T2, …, TResult> – and so on up to 16 arguments, and returns value of type TResult. These are handy because they quickly allow you to be able to specify that a method or class you design will perform a function to produce a result as long as the method you specify meets the signature. For example, let’s say you were designing a generic aggregator, and you wanted to allow the user to define how the values will be aggregated into the result (i.e. Sum, Min, Max, etc…).  To do this, we would ask the user of our class to pass in a method that would take the current total, the next value, and produce a new total.  A class like this could look like: 1: public sealed class Aggregator<TValue, TResult> 2: { 3: // holds method that takes previous result, combines with next value, creates new result 4: private Func<TResult, TValue, TResult> _aggregationMethod; 5:  6: // gets or sets the current result of aggregation 7: public TResult Result { get; private set; } 8:  9: // construct the aggregator given the method to use to aggregate values 10: public Aggregator(Func<TResult, TValue, TResult> aggregationMethod = null) 11: { 12: if (aggregationMethod == null) throw new ArgumentNullException("aggregationMethod"); 13:  14: _aggregationMethod = aggregationMethod; 15: } 16:  17: // method to add next value 18: public void Aggregate(TValue nextValue) 19: { 20: // performs the aggregation method function on the current result and next and sets to current result 21: Result = _aggregationMethod(Result, nextValue); 22: } 23: } Of course, LINQ already has an Aggregate extension method, but that works on a sequence of IEnumerable<T>, whereas this is designed to work more with aggregating single results over time (such as keeping track of a max response time for a service). We could then use this generic aggregator to find the sum of a series of values over time, or the max of a series of values over time (among other things): 1: // creates an aggregator that adds the next to the total to sum the values 2: var sumAggregator = new Aggregator<int, int>((total, next) => total + next); 3:  4: // creates an aggregator (using static method) that returns the max of previous result and next 5: var maxAggregator = new Aggregator<int, int>(Math.Max); So, if we were timing the response time of a web method every time it was called, we could pass that response time to both of these aggregators to get an idea of the total time spent in that web method, and the max time spent in any one call to the web method: 1: // total will be 13 and max 13 2: int responseTime = 13; 3: sumAggregator.Aggregate(responseTime); 4: maxAggregator.Aggregate(responseTime); 5:  6: // total will be 20 and max still 13 7: responseTime = 7; 8: sumAggregator.Aggregate(responseTime); 9: maxAggregator.Aggregate(responseTime); 10:  11: // total will be 40 and max now 20 12: responseTime = 20; 13: sumAggregator.Aggregate(responseTime); 14: maxAggregator.Aggregate(responseTime); The Func delegate family is useful for making generic algorithms and classes, and in particular allows the caller of the method or user of the class to specify a function to be performed in order to generate a result. What is the result of a Func delegate chain? If you remember, we said earlier that you can assign multiple methods to a delegate by using the += operator to chain them.  So how does this affect delegates such as Func that return a value, when applied to something like the code below? 1: Func<int, int, int> combo = null; 2:  3: // What if we wanted to aggregate the sum and max together? 4: combo += (total, next) => total + next; 5: combo += Math.Max; 6:  7: // what is the result? 8: var comboAggregator = new Aggregator<int, int>(combo); Well, in .NET if you chain multiple methods in a delegate, they will all get invoked, but the result of the delegate is the result of the last method invoked in the chain.  Thus, this aggregator would always result in the Math.Max() result.  The other chained method (the sum) gets executed first, but it’s result is thrown away: 1: // result is 13 2: int responseTime = 13; 3: comboAggregator.Aggregate(responseTime); 4:  5: // result is still 13 6: responseTime = 7; 7: comboAggregator.Aggregate(responseTime); 8:  9: // result is now 20 10: responseTime = 20; 11: comboAggregator.Aggregate(responseTime); So remember, you can chain multiple Func (or other delegates that return values) together, but if you do so you will only get the last executed result. Func delegates and co-variance/contra-variance in .NET 4.0 Just like the Action delegate, as of .NET 4.0, the Func delegate family is contra-variant on its arguments.  In addition, it is co-variant on its return type.  To support this, in .NET 4.0 the signatures of the Func delegates changed to: Func<out TResult> – matches a method that takes no arguments, and returns value of type TResult (or a more derived type). Func<in T, out TResult> – matches a method that takes an argument of type T (or a less derived type), and returns value of type TResult(or a more derived type). Func<in T1, in T2, out TResult> – matches a method that takes arguments of type T1 and T2 (or less derived types), and returns value of type TResult (or a more derived type). Func<in T1, in T2, …, out TResult> – and so on up to 16 arguments, and returns value of type TResult (or a more derived type). Notice the addition of the in and out keywords before each of the generic type placeholders.  As we saw last week, the in keyword is used to specify that a generic type can be contra-variant -- it can match the given type or a type that is less derived.  However, the out keyword, is used to specify that a generic type can be co-variant -- it can match the given type or a type that is more derived. On contra-variance, if you are saying you need an function that will accept a string, you can just as easily give it an function that accepts an object.  In other words, if you say “give me an function that will process dogs”, I could pass you a method that will process any animal, because all dogs are animals.  On the co-variance side, if you are saying you need a function that returns an object, you can just as easily pass it a function that returns a string because any string returned from the given method can be accepted by a delegate expecting an object result, since string is more derived.  Once again, in other words, if you say “give me a method that creates an animal”, I can pass you a method that will create a dog, because all dogs are animals. It really all makes sense, you can pass a more specific thing to a less specific parameter, and you can return a more specific thing as a less specific result.  In other words, pay attention to the direction the item travels (parameters go in, results come out).  Keeping that in mind, you can always pass more specific things in and return more specific things out. For example, in the code below, we have a method that takes a Func<object> to generate an object, but we can pass it a Func<string> because the return type of object can obviously accept a return value of string as well: 1: // since Func<object> is co-variant, this will access Func<string>, etc... 2: public static string Sequence(int count, Func<object> generator) 3: { 4: var builder = new StringBuilder(); 5:  6: for (int i=0; i<count; i++) 7: { 8: object value = generator(); 9: builder.Append(value); 10: } 11:  12: return builder.ToString(); 13: } Even though the method above takes a Func<object>, we can pass a Func<string> because the TResult type placeholder is co-variant and accepts types that are more derived as well: 1: // delegate that's typed to return string. 2: Func<string> stringGenerator = () => DateTime.Now.ToString(); 3:  4: // This will work in .NET 4.0, but not in previous versions 5: Sequence(100, stringGenerator); Previous versions of .NET implemented some forms of co-variance and contra-variance before, but .NET 4.0 goes one step further and allows you to pass or assign an Func<A, BResult> to a Func<Y, ZResult> as long as A is less derived (or same) as Y, and BResult is more derived (or same) as ZResult. Sidebar: The Func and the Predicate A method that takes one argument and returns a bool is generally thought of as a predicate.  Predicates are used to examine an item and determine whether that item satisfies a particular condition.  Predicates are typically unary, but you may also have binary and other predicates as well. Predicates are often used to filter results, such as in the LINQ Where() extension method: 1: var numbers = new[] { 1, 2, 4, 13, 8, 10, 27 }; 2:  3: // call Where() using a predicate which determines if the number is even 4: var evens = numbers.Where(num => num % 2 == 0); As of .NET 3.5, predicates are typically represented as Func<T, bool> where T is the type of the item to examine.  Previous to .NET 3.5, there was a Predicate<T> type that tended to be used (which we’ll discuss next week) and is still supported, but most developers recommend using Func<T, bool> now, as it prevents confusion with overloads that accept unary predicates and binary predicates, etc.: 1: // this seems more confusing as an overload set, because of Predicate vs Func 2: public static SomeMethod(Predicate<int> unaryPredicate) { } 3: public static SomeMethod(Func<int, int, bool> binaryPredicate) { } 4:  5: // this seems more consistent as an overload set, since just uses Func 6: public static SomeMethod(Func<int, bool> unaryPredicate) { } 7: public static SomeMethod(Func<int, int, bool> binaryPredicate) { } Also, even though Predicate<T> and Func<T, bool> match the same signatures, they are separate types!  Thus you cannot assign a Predicate<T> instance to a Func<T, bool> instance and vice versa: 1: // the same method, lambda expression, etc can be assigned to both 2: Predicate<int> isEven = i => (i % 2) == 0; 3: Func<int, bool> alsoIsEven = i => (i % 2) == 0; 4:  5: // but the delegate instances cannot be directly assigned, strongly typed! 6: // ERROR: cannot convert type... 7: isEven = alsoIsEven; 8:  9: // however, you can assign by wrapping in a new instance: 10: isEven = new Predicate<int>(alsoIsEven); 11: alsoIsEven = new Func<int, bool>(isEven); So, the general advice that seems to come from most developers is that Predicate<T> is still supported, but we should use Func<T, bool> for consistency in .NET 3.5 and above. Sidebar: Func as a Generator for Unit Testing One area of difficulty in unit testing can be unit testing code that is based on time of day.  We’d still want to unit test our code to make sure the logic is accurate, but we don’t want the results of our unit tests to be dependent on the time they are run. One way (of many) around this is to create an internal generator that will produce the “current” time of day.  This would default to returning result from DateTime.Now (or some other method), but we could inject specific times for our unit testing.  Generators are typically methods that return (generate) a value for use in a class/method. For example, say we are creating a CacheItem<T> class that represents an item in the cache, and we want to make sure the item shows as expired if the age is more than 30 seconds.  Such a class could look like: 1: // responsible for maintaining an item of type T in the cache 2: public sealed class CacheItem<T> 3: { 4: // helper method that returns the current time 5: private static Func<DateTime> _timeGenerator = () => DateTime.Now; 6:  7: // allows internal access to the time generator 8: internal static Func<DateTime> TimeGenerator 9: { 10: get { return _timeGenerator; } 11: set { _timeGenerator = value; } 12: } 13:  14: // time the item was cached 15: public DateTime CachedTime { get; private set; } 16:  17: // the item cached 18: public T Value { get; private set; } 19:  20: // item is expired if older than 30 seconds 21: public bool IsExpired 22: { 23: get { return _timeGenerator() - CachedTime > TimeSpan.FromSeconds(30.0); } 24: } 25:  26: // creates the new cached item, setting cached time to "current" time 27: public CacheItem(T value) 28: { 29: Value = value; 30: CachedTime = _timeGenerator(); 31: } 32: } Then, we can use this construct to unit test our CacheItem<T> without any time dependencies: 1: var baseTime = DateTime.Now; 2:  3: // start with current time stored above (so doesn't drift) 4: CacheItem<int>.TimeGenerator = () => baseTime; 5:  6: var target = new CacheItem<int>(13); 7:  8: // now add 15 seconds, should still be non-expired 9: CacheItem<int>.TimeGenerator = () => baseTime.AddSeconds(15); 10:  11: Assert.IsFalse(target.IsExpired); 12:  13: // now add 31 seconds, should now be expired 14: CacheItem<int>.TimeGenerator = () => baseTime.AddSeconds(31); 15:  16: Assert.IsTrue(target.IsExpired); Now we can unit test for 1 second before, 1 second after, 1 millisecond before, 1 day after, etc.  Func delegates can be a handy tool for this type of value generation to support more testable code.  Summary Generic delegates give us a lot of power to make truly generic algorithms and classes.  The Func family of delegates is a great way to be able to specify functions to calculate a result based on 0-16 arguments.  Stay tuned in the weeks that follow for other generic delegates in the .NET Framework!   Tweet Technorati Tags: .NET, C#, CSharp, Little Wonders, Generics, Func, Delegates

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  • How are minimum system requirements determined?

    - by Michael McGowan
    We've all seen countless examples of software that ships with "minimum system requirements" like the following: Windows XP/Vista/7 1GB RAM 200 MB Storage How are these generally determined? Obviously sometimes there are specific constraints (if the program takes 200 MB on disk then that is a hard requirement). Aside from those situations, many times for things like RAM or processor it turns out that more/faster is better with no hard constraint. How are these determined? Do developers just make up numbers that seem reasonable? Does QA go through some rigorous process testing various requirements until they find the lowest settings with acceptable performance? My instinct says it should be the latter but is often the former in practice.

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  • C#/.NET Little Wonders: Static Char Methods

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Often times in our code we deal with the bigger classes and types in the BCL, and occasionally forgot that there are some nice methods on the primitive types as well.  Today we will discuss some of the handy static methods that exist on the char (the C# alias of System.Char) type. The Background I was examining a piece of code this week where I saw the following: 1: // need to get the 5th (offset 4) character in upper case 2: var type = symbol.Substring(4, 1).ToUpper(); 3:  4: // test to see if the type is P 5: if (type == "P") 6: { 7: // ... do something with P type... 8: } Is there really any error in this code?  No, but it still struck me wrong because it is allocating two very short-lived throw-away strings, just to store and manipulate a single char: The call to Substring() generates a new string of length 1 The call to ToUpper() generates a new upper-case version of the string from Step 1. In my mind this is similar to using ToUpper() to do a case-insensitive compare: it isn’t wrong, it’s just much heavier than it needs to be (for more info on case-insensitive compares, see #2 in 5 More Little Wonders). One of my favorite books is the C++ Coding Standards: 101 Rules, Guidelines, and Best Practices by Sutter and Alexandrescu.  True, it’s about C++ standards, but there’s also some great general programming advice in there, including two rules I love:         8. Don’t Optimize Prematurely         9. Don’t Pessimize Prematurely We all know what #8 means: don’t optimize when there is no immediate need, especially at the expense of readability and maintainability.  I firmly believe this and in the axiom: it’s easier to make correct code fast than to make fast code correct.  Optimizing code to the point that it becomes difficult to maintain often gains little and often gives you little bang for the buck. But what about #9?  Well, for that they state: “All other things being equal, notably code complexity and readability, certain efficient design patterns and coding idioms should just flow naturally from your fingertips and are no harder to write then the pessimized alternatives. This is not premature optimization; it is avoiding gratuitous pessimization.” Or, if I may paraphrase: “where it doesn’t increase the code complexity and readability, prefer the more efficient option”. The example code above was one of those times I feel where we are violating a tacit C# coding idiom: avoid creating unnecessary temporary strings.  The code creates temporary strings to hold one char, which is just unnecessary.  I think the original coder thought he had to do this because ToUpper() is an instance method on string but not on char.  What he didn’t know, however, is that ToUpper() does exist on char, it’s just a static method instead (though you could write an extension method to make it look instance-ish). This leads me (in a long-winded way) to my Little Wonders for the day… Static Methods of System.Char So let’s look at some of these handy, and often overlooked, static methods on the char type: IsDigit(), IsLetter(), IsLetterOrDigit(), IsPunctuation(), IsWhiteSpace() Methods to tell you whether a char (or position in a string) belongs to a category of characters. IsLower(), IsUpper() Methods that check if a char (or position in a string) is lower or upper case ToLower(), ToUpper() Methods that convert a single char to the lower or upper equivalent. For example, if you wanted to see if a string contained any lower case characters, you could do the following: 1: if (symbol.Any(c => char.IsLower(c))) 2: { 3: // ... 4: } Which, incidentally, we could use a method group to shorten the expression to: 1: if (symbol.Any(char.IsLower)) 2: { 3: // ... 4: } Or, if you wanted to verify that all of the characters in a string are digits: 1: if (symbol.All(char.IsDigit)) 2: { 3: // ... 4: } Also, for the IsXxx() methods, there are overloads that take either a char, or a string and an index, this means that these two calls are logically identical: 1: // check given a character 2: if (char.IsUpper(symbol[0])) { ... } 3:  4: // check given a string and index 5: if (char.IsUpper(symbol, 0)) { ... } Obviously, if you just have a char, then you’d just use the first form.  But if you have a string you can use either form equally well. As a side note, care should be taken when examining all the available static methods on the System.Char type, as some seem to be redundant but actually have very different purposes.  For example, there are IsDigit() and IsNumeric() methods, which sound the same on the surface, but give you different results. IsDigit() returns true if it is a base-10 digit character (‘0’, ‘1’, … ‘9’) where IsNumeric() returns true if it’s any numeric character including the characters for ½, ¼, etc. Summary To come full circle back to our opening example, I would have preferred the code be written like this: 1: // grab 5th char and take upper case version of it 2: var type = char.ToUpper(symbol[4]); 3:  4: if (type == 'P') 5: { 6: // ... do something with P type... 7: } Not only is it just as readable (if not more so), but it performs over 3x faster on my machine:    1,000,000 iterations of char method took: 30 ms, 0.000050 ms/item.    1,000,000 iterations of string method took: 101 ms, 0.000101 ms/item. It’s not only immediately faster because we don’t allocate temporary strings, but as an added bonus there less garbage to collect later as well.  To me this qualifies as a case where we are using a common C# performance idiom (don’t create unnecessary temporary strings) to make our code better. Technorati Tags: C#,CSharp,.NET,Little Wonders,char,string

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  • Timeout Considerations for Solicit Response

    - by Michael Stephenson
    Background One of the clients I work with had been experiencing some issues for a while surrounding web service timeouts.  It's been a little challenging to work through the problems due to limitations in the diagnostic information available from one of the applications, but I learned some interesting things while troubleshooting the problem which don't seem to have been discussed much in the community so I thought I'd share my findings. In the scenario we have BizTalk trying to make calls to a .net web service which was exposed as a WSE 2 endpoint.  In the process BizTalk will try to make a large number of concurrent web service calls to the application, and the backend application has more than enough infrastructure and capability to handle the load. We have configured the <ConnectionManagement> section of the BizTalk configuration file to support up to 100 concurrent connections from each of our 2 BizTalk send servers to the web servers of the application. The problem we were facing was that the BizTalk side was reporting a significant number of timeouts when calling the web service.   One of the biggest issues was the challenge of being able to correlate a message from BizTalk to the IIS log in the .net application and the custom logs in the application especially when there was a fairly large number of servers hosting the web services.  However the key moment came when we were able to identify a specific call which had taken 40 seconds to execute on the server (yes a long time I know but that's a different story!).  Anyway we were able to identify that this had timed out on the BizTalk side.  Based on the normal 2 minute timeout we knew something unexpected was going on. From here I decided to do some experimentation and I wanted to start outside of BizTalk because my hunch was this was not a BizTalk behaviour but something which was being highlighted by BizTalk because of our large load.     Server-side - Sample Web Service To begin with I created a sample web service.  Nothing special just a vanilla asmx web service hosted in IIS6 on Windows 2003 Standard Edition.  The web service is just a hello world style web service as shown in the below picture.  The only key feature is that the server side web method has a 30 second sleep in it and will trace out some information before and after the thread is set to sleep.      In the configuration for this web service there again is nothing special it's pretty much the most plain simple web service you could build. Client-Side To begin looking at what was happening with our example I created a number of different ways to consume the web service. SoapHttpClientProtocol Example I created a small application which would use a normal proxy generated to call the web service.  It would iterate around a loop and make calls using the begin/end methods so I can do this asynchronously.  I would do a loop of 20 calls with the ConnectionManager configuration section supporting only 5 concurrent connections to the server.     <connectionManagement> <remove address="*"/> <add address = "*" maxconnection = "12" /> <add address = "http://<ServerName>" maxconnection = "5" />                         </connectionManagement> </system.net>     The below picture shows an example of the service calling code, key points are: I have configured the timeout of 40 seconds for the proxy I am using the asynchronous methods on the proxy to call the web service         The Test I would run the client and execute 21 calls to the web service.   The Results  Below is the client side trace showing what's happening on the client. In the below diagram is the web service side trace showing what's happening on the server Some observations on the results are: All of the calls were successful from the clients perspective You could see the next call starting on the server as soon as the previous one had completed Calls took significantly longer than 40 seconds from the start of our call to the return. In fact call 20 took 2 minutes and 30 seconds from the perspective of my code to execute even though I had set the timeout to 40 seconds     WSE 2 Sample In the second example I used the exact same code to call the web service again with a single exception that I modified the web service proxy to derive from WebServiceClient protocol which is part of WSE 2 (using SP3).  The below picture shows the basic code and the key points are: I have configured the timeout of 40 seconds for the proxy I am using the asynchronous methods on the proxy to call the web service        The Test This test would execute 21 calls from the client to the web service.   The Results  The below trace is from the client side: The below trace is from the server side:   Some observations on the trace results for this scenario are: With call 4 if you look at the server side trace it did not start executing on the server for a number of seconds after the other 4 initial calls which were accepted by the server. I re-ran the test and this happened a couple of times and not on most others so at this point I'm just putting this down to something unexpected happening on the development machine and we will leave this observation out of scope of this article. You can see that the client side trace statement executed almost immediately in all cases All calls after the initial few calls would timeout On the client side the calls that did timeout; timed out in a longer duration than the 40 seconds we set as the timeout You can see that as calls were completing on the server the next calls were starting to come through The calls that timed out on the client did actually connect to the server and their server side execution completed successfully     Elaboration on the findings Based on the above observations I have drawn the below sequence diagram to illustrate conceptually what is happening.  Everything except the final web service object is on the client side of the call. In the diagram below I've put two notes on the Web Service Proxy to show the two different places where the different base classes seem to start their timeout counters. From the earlier samples we can work out that the timeout counter for the WSE web service proxy starts before the one for the SoapHttpClientProtocol proxy and the WSE one includes the time to get a connection from the pool; whereas the Soap proxy timeout just covers the method execution. One interesting observation is if we rerun the above sample and increase the number of calls from 21 to 100,000 then for the WSE sample we will see a similar pattern where everything after the first few calls will timeout on the client as soon as it makes a connection to the server whereas the soap proxy will happily plug away and process all of the calls without a single timeout. I have actually set the sample running overnight and this did happen. At this point you are probably thinking the same thoughts I was at the time about the differences in behaviour and which is right and why are they different? I'm not sure there is a definitive answer to this in the documentation, or at least not that I could find! I think you just have to consider that they are different and they could have different effects depending on your messaging solution. In lots of situations this is just not an issue as your concurrent requests doesn't get to the situation where you end up throttling the web service calls on the client side, however this is definitely more common with an integration broker such as BizTalk where you often have high throughput requirements.  Some of the considerations you should make Based on this behaviour you should be aware of the following: In a .net application if you are making lots of concurrent web service calls from an application in an asynchronous manner your user may thing they are experiencing poor performance but you think your web service is working well. The problem could be that the client will have a default of 2 connections to remote servers so you should bear this in mind When you are developing a BizTalk solution or a .net solution with the WSE 2 stack you may experience timeouts under load and throttling the number of connections using the max connections element in the configuration file will not help you For an application using WSE2 or SoapHttpClientProtocol an expired timeout will not throw an error until after a connection to the server has been made so you should consider this in your transaction and durability patterns     Our Work Around In the short term for our specific scenario we know that we can handle this by just increasing our timeout value.  There is only a specific small window when we get lots of concurrent traffic that causes this scenario so we should be able to increase the timeout to take into consideration the additional client side wait, and on the odd occasion where we do get a timeout the BizTalk send port retry will handle this. What was causing our original problem was that for that short window we were getting a lot of retries which significantly increased the load on our send servers and highlighted the issue.  Longer Term Solution As a longer term solution this really gives us more ammunition to argue a migration to WCF. The application we are calling has some factors which limit the protocols we can use but with WCF we would have more control on the various timeout options because in WCF you can configure specific parts of the timeout. Summary I've had this blog post on my to do list for ages but hopefully it will be useful to some people to just understand this behaviour and to possibly help you with some performance issues you may have. I do not believe there is too much in the way of documentation particularly around WSE2 and ASMX in this area so again another bit of ammunition for migrating to WCF. I'll try to do a follow up post with the sample for WCF to show how this changes things.

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  • Master Data Management for Location Data - Oracle Site Hub

    - by david.butler(at)oracle.com
    Most MDM discussions cover key domains such as customer, supplier, product, service, and reference data. It is usually understood that these domains have complex structures and hundreds if not thousands of attributes that need governing. Location, on the other hand, strikes most people as address data. How hard can that be? But for many industries, locations are complex, and site information is critical to efficient operations and relevant analytics. Retail stores and malls, bank branches, construction sites come to mind. But one of the best industries for illustrating the power of a site mastering application is Oil & Gas.   Oracle's Master Data Management solution for location data is the Oracle Site Hub. It is a location mastering solution that enables organizations to centralize site and location specific information from heterogeneous systems, creating a single view of site information that can be leveraged across all functional departments and analytical systems.   Let's take a look at the location entities the Oracle Site Hub can manage for the Oil & Gas industry: organizations, property, land, buildings, roads, oilfield, service center, inventory site, real estate, facilities, refineries, storage tanks, vendor locations, businesses, assets; project site, area, well, basin, pipelines, critical infrastructure, offshore platform, compressor station, gas station, etc. Any site can be classified into multiple hierarchies, like organizational hierarchy, operational hierarchy, geographic hierarchy, divisional hierarchies and so on. Any site can also be associated to multiple clusters, i.e. collections of sites, and these can be used as a foundation for driving reporting, analysis, organize daily work, etc. Hierarchies can also be used to model entities which are structured or non-structured collections of nodes, like for example routes, pipelines and more. The User Defined Attribute Framework provides the needed infrastructure to add single row attributes groups like well base attributes (well IDs, well type, well structure and key characterizing measures, and more) and well geometry, and multi row attribute groups like well applications, permits, production data, activities, operations, logs, treatments, tests, drills, treatments, and KPIs. Site Hub can also model areas, lands, fields, basins, pools, platforms, eco-zones, and stratigraphic layers as specific sites, tracking their base attributes, aliases, descriptions, subcomponents and more. Midstream entities (pipelines, logistic sites, pump stations) and downstream entities (cylinders, tanks, inventories, meters, partner's sites, routes, facilities, gas stations, and competitor sites) can also be easily modeled, together with their specific attributes and relationships. Site Hub can store any type of unstructured data associated to a site. This could be stored directly or on an external content management solution, like Oracle Universal Content Management. Considering a well, for example, Site Hub can store any relevant associated multimedia file such as: CAD drawings of the well profile, structure and/or parts, engineering documents, contracts, applications, permits, logs, pictures, photos, videos and more. For any site entity, Site Hub can associate all the related assets and equipments at the site, as well as all relationships between sites, between a site and multiple parties, and between a site and any purchasable or sellable item, over time. Items can be equipment, instruments, facilities, services, products, production entities, production facilities (pipelines, batteries, compressor stations, gas plants, meters, separators, etc.), support facilities (rigs, roads, transmission or radio towers, airstrips, etc.), supplier products and services, catalogs, and more. Items can just be associated to sites using standard Site Hub features, or they can be fully mastered by implementing Oracle Product Hub. Site locations (addresses or geographical coordinates) are also managed with out-of-the-box address geo-coding capabilities coupled with Google Maps integration to deliver powerful mapping capabilities and spatial data analysis. Locations can be shared between different sites. Centered on the site location, any site can also have associated areas. Site Hub can master any site location specific information, like for example cadastral, ownership, jurisdictional, geological, seismic and more, and any site-centric area specific information, like for example economical, political, risk, weather, logistic, traffic information and more. Now if anyone ever asks you why locations need MDM, think about how all these Oil & Gas entities and attributes would translate into your business locations. To learn more about Oracle's full MDM solution for the digital oil field, here is a link to Roberto Negro's outstanding whitepaper: Oracle Site Master Data Management for mastering wells and other PPDM entities in a digital oilfield context  

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