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  • OTN, T-Shirts, and Tunes at Mezzanine - Tuesday Oct 2.

    - by Bob Rhubart
    By now you've probably heard about the Oracle OpenWorld Music Festival, which will bring an incredible array of bands, spanning the spectrum of genres, to several venues throughout San Francisco. The festival runs Sunday through Thursday, with a break on Wednesday for the Oracle Appreciation Event on Treasure Island featuring Pearl Jam, Kings of Leon, and X. ***CORRECTION*** What you probably don't know is that OTN is sponsoring the Tuesday night Festival show at Mezzanine (444 Jessie Street at Mint), featuring:  GOLDEN STATEDEATH VALLEY HIGH LOW FLYING OWLS The OTN crew will be on hand, passing out t-shirts and resisting the temptation to misbehave. Mostly. 

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  • New Marketing Assets Available

    - by swalker
    NEW translated demand generation materials available for the following Oracle Marketing Kits, designed to help partners generate sales around Oracle's solutions: Server & Storage: Improve Database Capacity Management with Oracle Storage and Hybrid Columnar Compression Server & Storage: Accelerating Database Test & Development with Sun ZFS Storage Appliance Server & Storage: Upgrade SAN Storage to Oracle Pillar Axiom Server & Storage: SPARC Refresh with Oracle Solaris Operating System Server & Storage: SPARC Server Refresh: The Next Level of Datacenter Performance with Oracle’s New SPARC Servers Server & Storage: Oracle Server Virtualization Server & Storage: Oracle Desktop Virtualization

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  • New Information Center - Optimize Performance of FMW 11g

    - by Daniel Mortimer
    Following on the heels of the recently published - "Reviewing Security for FMW 11g" Information Center, we are pleased to announce the publication of Information Center: Optimizing Performance of Oracle Fusion Middleware 11g [ID 1469617.2] Screenshot of ID 1469617.2 We are in the process of making further tweaks and changes to improve the other ** "Oracle Fusion Middleware 11g" Information Centers. So watch this space! ** You can navigate to these other Information Centers via the menu found on the left hand side of the "Optimize Performance" Information Center.

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  • View the Replay of Fusion Applications - Financials Highlights Lunchtime Webinar

    - by Theresa Hickman
    If you missed the free one hour Webinar and training on Feb. 28 that I blogged about in a previous blog post, you can view the replay at your convenience. Fusion Applications – Financials Highlights URL: http://education.oracle.com/education/downloads/Fusion_Financials_LVCRecording/ If it asks you for a code, enter E1049. For those of you who pre-registered for this Webinar but due to the timezone difference could not attend, you should have also received an email from Oracle University with a link to the replay. Enjoy!  

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  • Next Week - OTN Virtual Developer Day - Fusion Development Experience

    - by Shay Shmeltzer
    Don't miss your chance to get free training on Oracle's strategic development platform including Oracle ADF and the rest of Fusion Middleware. On July 10th, we are running a virtual developer conference that you can attend directly from your desktop. We have sessions covering everything from basic ADF topics such as the Controller and ADF Faces to sessions about the latest news in the ADF world including ADF development with Eclipse using OEPE and ADF Mobile for iPhone and Android development. A special track will expose you to ADF connection to the rest of FMW including BPM, WebCenter and BI. During the sessions you'll be able to chat with the presenters, and you can also do a hands-on lab. So sign up today and join us on Tuesday.

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  • Does data size in TCP/UDP make a difference on transmission time

    - by liortal
    While discussing the development of a network component for our game engine, a member of our team suggested that transmitting either 500 bytes or 1k of data using UDP makes no difference from performance perspective of the system (the time it takes to transmit the data). He actually said that as long as you don't cross the MTU size, the size of the transmitted data doesn't really matter as it's all the same. Is that true for UDP? what about TCP? That sounds just plain wrong to me, but i am not a network expert. *I've been reading about other companies' game networking architectures, and it seems they're all trying to keep transmitted data to a minimum, making my colleague's claims seem even more unreasonable.

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  • Loose Coupling and UX Patterns for Applications Integrations

    - by ultan o'broin
    I love that software architecture phrase loose coupling. There’s even a whole book about it. And, if you’re involved in enterprise methodology you’ll know just know important loose coupling is to the smart development of applications integrations too. Whether you are integrating offerings from the Oracle partner ecosystem with Fusion apps or applications coexistence scenarios, loose coupling enables the development of scalable, reliable, flexible solutions, with no second-guessing of technology. Another great book Enterprise Integration Patterns: Designing, Building, and Deploying Messaging Solutions tells us about loose coupling benefits of reducing the assumptions that integration parties (components, applications, services, programs, users) make about each other when they exchange information. Eliminating assumptions applies to UI development too. The days of assuming it’s enough to hard code a UI with linking libraries called code on a desktop PC for an office worker are over. The book predates PaaS development and SaaS deployments, and was written when web services and APIs were emerging. Yet it calls out how using middleware as an assumptions-dissolving technology “glue" is central to applications integration. Realizing integration design through a set of middleware messaging patterns (messaging in the sense of asynchronously communicating data) that enable developers to meet the typical business requirements of enterprises requiring integrated functionality is very Fusion-like. User experience developers can benefit from the loose coupling approach too. User expectations and work styles change all the time, and development is now about integrating SaaS through PaaS. Cloud computing offers a virtual pivot where a single source of truth (customer or employee data, for example) can be experienced through different UIs (desktop, simplified, or mobile), each optimized for the context of the user’s world of work and task completion. Smart enterprise applications developers, partners, and customers use design patterns for user experience integration benefits too. The Oracle Applications UX design patterns (and supporting guidelines) enable loose coupling of the optimized UI requirements from code. Developers can get on with the job of creating integrations through web services, APIs and SOA without having to figure out design problems about how UIs should work. Adding the already user proven UX design patterns (and supporting guidelines to your toolkit means ADF and other developers can easily offer much more than just functionality and be super productive too. Great looking application integration touchpoints can be built with our design patterns and guidelines too for a seamless applications UX. One of Oracle’s partners, Innowave Technologies used loose coupling architecture and our UX design patterns to create an integration for a customer that was scalable, cost effective, fast to develop and kept users productive while paving a roadmap for customers to keep pace with the latest UX designs over time. Innowave CEO Basheer Khan, a Fusion User Experience Advocate explains how to do it on the Usable Apps blog.

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  • FMW Cloud Forum: Chicago

    - by kellsey.ruppel
      The increasing popularity of cloud computing is changing how enterprise systems are managed and organized--and that change does not stop at the datacenter. Cloud computing is also changing how enterprises develop and build business applications, a shift that will require unprecedented collaboration across the enterprise, from developers to the user community. Are you currently building applications in the Cloud? What concerns or challenges do you forsee in doing so? Oracle experts will be discussing these topics and how with a user experience platform you can leverage new collaborative practices to design and build applications that deliver business value and meet exacting user requirements. Join us in Chicago on June 29th to learn more and hear from Oracle experts. Not located in Chicago? We're coming to a city near you!

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  • OPN Solutions Catalog Goes Mobile!

    - by Richard Lefebvre
    We are pleased to announce the launch of a mobile-ready OPN Solutions Catalog Features include: A fluid search and browse experience regardless of device (phone, tablet, or desktop) Streamlined design and reorganized search facets, making it easier for customers to search and browse partner profiles and solutions The OPN Solutions Catalog is a free marketing tool for all active Oracle PartnerNetwork members. If you are an OPN partner… take advantage of it! To learn more about the new catalog, watch the Solutions Catalog Training which includes best practices and a demo on how to update your profile. Spend a few minutes with our experts to learn how you can expand your market reach and showcase your offerings to our customers, partners, and Oracle employees worldwide. Questions? Visit the Solutions Catalog Resource page or contact the Partner Business Center.

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  • An Unstoppable Force!

    - by TammyBednar
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Building a high-availability database platform presents unique challenges. Combining servers, storage, networking, OS, firmware, and database is complicated and raises important concerns: Will coordination between multiple SME’s delay deployment? Will it be reliable? Will it scale? Will routine maintenance consume precious IT-staff time? Ultimately, will it work? Enter the Oracle Database Appliance, a complete package of software, server, storage, and networking that’s engineered for simplicity. It saves time and money by simplifying deployment, maintenance, and support of database workloads. Plus, it’s based on Intel Xeon processors to ensure a high level of performance and scalability. Take a look at this video to compare Heather and Ted’s approach to building a server for their Oracle database! http://www.youtube.com/watch?v=os4RDVclWS8 If you missed the “Compare Database Platforms: Build vs. Buy” webcast or want to listen again to find out how Jeff Schulte - Vice President at Yodlee uses Oracle Database Appliance.

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  • Validation and Error Generation when using the Data Mapper Pattern

    - by AndyPerlitch
    I am working on saving state of an object to a database using the data mapper pattern, but I am looking for suggestions/guidance on the validation and error message generation step (step 4 below). Here are the general steps as I see them for doing this: (1) The data mapper is used to get current info (assoc array) about the object in db: +=====================================================+ | person_id | name | favorite_color | age | +=====================================================+ | 1 | Andy | Green | 24 | +-----------------------------------------------------+ mapper returns associative array, eg. Person_Mapper::getPersonById($id) : $person_row = array( 'person_id' => 1, 'name' => 'Andy', 'favorite_color' => 'Green', 'age' => '24', ); (2) the Person object constructor takes this array as an argument, populating its fields. class Person { protected $person_id; protected $name; protected $favorite_color; protected $age; function __construct(array $person_row) { $this->person_id = $person_row['person_id']; $this->name = $person_row['name']; $this->favorite_color = $person_row['favorite_color']; $this->age = $person_row['age']; } // getters and setters... public function toArray() { return array( 'person_id' => $this->person_id, 'name' => $this->name, 'favorite_color' => $this->favorite_color, 'age' => $this->age, ); } } (3a) (GET request) Inputs of an HTML form that is used to change info about the person is populated using Person::getters <form> <input type="text" name="name" value="<?=$person->getName()?>" /> <input type="text" name="favorite_color" value="<?=$person->getFavColor()?>" /> <input type="text" name="age" value="<?=$person->getAge()?>" /> </form> (3b) (POST request) Person object is altered with the POST data using Person::setters $person->setName($_POST['name']); $person->setFavColor($_POST['favorite_color']); $person->setAge($_POST['age']); *(4) Validation and error message generation on a per-field basis - Should this take place in the person object or the person mapper object? - Should data be validated BEFORE being placed into fields of the person object? (5) Data mapper saves the person object (updates row in the database): $person_mapper->savePerson($person); // the savePerson method uses $person->toArray() // to get data in a more digestible format for the // db gateway used by person_mapper Any guidance, suggestions, criticism, or name-calling would be greatly appreciated.

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  • JOB OF THE WEEK

    - by Tim Koekkoek
    ERP Pre-Sales Consultant - Malaga The job as a ERP Pre-Sales consultant is challenging and diverse and you will be working in a multinational environment in our EMEA Presales Centre in the vibrant city of Malaga. Frequent possibilities to support opportunities in various industries and countries will give you an excellent insight into customer business needs and market trends. You will support the ERP Presales organisation for the Benelux, Germany, UK and Spain (depending on your language) and be trained in the Oracle ERP product portfolio as well as the Presales role. If you are interested in this position, read more here! For all of our other vacancies and internships, please visit https://campus.oracle.com.

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  • PeopleSoft 9.2 Release Notes Available For Customers and Partners / New Extended Support Info for PeopleSoft 9.0 and 9.1

    - by John Webb
    Last week at Oracle Open World we announced the following changes to PeopleSoft support: -  The PeopleSoft 9.0 Extended Support window has been lengthened to June 2015. (Includes PeopleSoft HCM, FSCM, CRM) -  All Extended Support fees for PeopleSoft 9.0 have been waived through the June 2015 date. -  All Extended Support fees for PeopleSoft 9.1 have been waived through their 2017 dates. These changes provided customers with more flexibility to plan for the adoption of PeopleSoft 9.2.   You can start your upgrade planning today, as PeopleSoft 9.2 Release Notes provide extensive documentation on 9.2 features and  are now available on My Oracle Support here:  HCM 9.2 Prerelease Notes FSCM 9.2 Prerelease Notes

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  • How can I get data off of a damaged thumb drive?

    - by Lord Torgamus
    A guy I work with just came by to ask me about a damaged thumb drive/USB flash drive. Apparently his son dropped it on a hard surface and it won't power up anymore. They've tried plugging it into multiple machines without success, even though each port they tried was able to power other USB devices. He knows it's not a lost cause because a local tech store is offering to recover the data for $500, but he says they're not worth that much. I figured someone on SU would have an idea about this; he doesn't care about using the drive in the future, just wants to salvage a few files that would be a pain to recreate. Is this possible without advanced equipment, and if so, how? He said he already tried the advice on the Internet about typing in different drive letters and such, but that failed because there was no power going to the drive. He also said that he opened the case up at one point, but I'm not sure what, if anything, he did inside.

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  • Oracle PeopleSoft Mobile Inventory Management, une solution mobile pour améliorer précision des stocks et productivité des utilisateurs

    Oracle PeopleSoft Mobile Inventory Management Une application mobile pour améliorer la précision des stocks et la productivité des utilisateurs Oracle possède déjà un portefeuille très complet de solutions de gestion des stocks et de solutions mobiles. Ce portefeuille s'enrichit encore plus aujourd'hui avec une nouvelle solution : Oracle PeopleSoft Mobile Inventory Management. Il s'agit en fait d'une nouvelle application de la suite Oracle PeopleSoft Enterprise Supply Chain Management qui permet d'améliorer la précision des stocks et la productivité des opérateurs en automatisant les transactions mobiles de gestion pour les utilisateurs de terminaux mobiles équipés de Microsoft W...

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  • April 24 Webcast: Procurement: How to Solve Errors with Receiving Transactions

    - by Oracle_EBS
    ADVISOR WEBCAST: How to Solve Errors with Receiving TransactionsPRODUCT FAMILY: E-Business : Procurement April 24, 2012 at 14:00 UK / 15:00 CET / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern/ 3:00 pm Egypt Time Session description that sets customer expectations such as This one-hour session is recommended for technical and functional users need to know about verifying the receiving transactions errors, troubleshoot it and fix it from the application forms and the back-end. TOPICS WILL INCLUDE: Setup and normal transactions The cause of (RVTTH-115B, RVTTH-115D, RVTTH-115F, RVTTH-115H, RVTTH-115J) and how to identify it The troubleshooting and solution of this issue in a non WMS org The solution of this issue in WMS org A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.   Current Schedule can be found on Note 740966.1 Post Presentation Recordings can be found on Note 740964.1

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  • Linux: Limiting data throughput (pipe) in bytes per second?

    - by sdaau
    Hi all, I was wandering if there is a Linux program that can limit data throughput of a pipe - in actual bytes per second?. From what I gather, applicable for the purposes would be bfr, however, it has been removed from Debian (Removal candidate: bfr) cpipe, however, it seems the lowest resolution it will support is kB/s, meaning that buffer writes can still reach MB/s ([SOLVED] Is there a program to limit terminal pipe speed? - Page 2 - Ubuntu Forums) What I'd want is to be able to specify something like cat example.txt | ratelimit -Bps 100 > /dev/ttyUSB0 ... and actually have a single byte from example.txt sent each 1/100 = 0.01 sec (or 10 ms) to 'output'.. Thanks in advance for any suggestions, Cheers!

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  • Clouds, Clouds, Clouds Everywhere, Not a Drop of Rain!

    - by sxkumar
    At the recently concluded Oracle OpenWorld 2012, the center of discussion was clearly Cloud. Over the five action packed days, I got to meet a large number of customers and most of them had serious interest in all things cloud.  Public Cloud - particularly the Oracle Cloud - clearly got a lot of attention and interest. I think the use cases and the value proposition for public cloud is pretty straight forward. However, when it comes to private cloud, there were some interesting revelations.  Well, I shouldn’t really call them revelations since they are pretty consistent with what I have heard from customers at other conferences as well as during 1:1 interactions. While the interest in enterprise private cloud remains to be very high, only a handful of enterprises have truly embarked on a journey to create what the purists would call true private cloud - with capabilities such as self-service and chargeback/show back. For a large majority, today's reality is simply consolidation and virtualization - and they are quite far off from creating an agile, self-service and transparent IT infrastructure which is what the enterprise cloud is all about.  Even a handful of those who have actually implemented a close-to-real enterprise private cloud have taken an infrastructure centric approach and are seeing only limited business upside. Quite a few were frank enough to admit that chargeback and self-service isn’t something that they see an immediate need for.  This is in quite contrast to the picture being painted by all those surveys out there that show a large number of enterprises having already implemented an enterprise private cloud.  On the face of it, this seems quite contrary to the observations outlined above. So what exactly is the reality? Well, the reality is that there is undoubtedly a huge amount of interest among enterprises about transforming their legacy IT environment - which is often seen as too rigid, too fragmented, and ultimately too expensive - to something more agile, transparent and business-focused. At the same time however, there is a great deal of confusion among CIOs and architects about how to get there. This isn't very surprising given all the buzz and hype surrounding cloud computing. Every IT vendor claims to have the most unique solution and there isn't a single IT product out there that does not have a cloud angle to it. Add to this the chatter on the blogosphere, it will get even a sane mind spinning.  Consequently, most  enterprises are still struggling to fully understand the concept and value of enterprise private cloud.  Even among those who have chosen to move forward relatively early, quite a few have made their decisions more based on vendor influence/preferences rather than what their businesses actually need.  Clearly, there is a disconnect between the promise of the enterprise private cloud and the current adoption trends.  So what is the way forward?  I certainly do not claim to have all the answers. But here is a perspective that many cloud practitioners have found useful and thus worth sharing. To take a step back, the fundamental premise of the enterprise private cloud is IT transformation. It is the quest to create a more agile, transparent and efficient IT infrastructure that is driven more by business needs rather than constrained by operational and procedural inefficiencies. It is the new way of delivering and consuming IT services - where the IT organizations operate more like enablers of  strategic services rather than just being the gatekeepers of IT resources. In an enterprise private cloud environment, IT organizations are expected to empower the end users via self-service access/control and provide the business stakeholders a transparent view of how the resources are being used, what’s the cost of delivering a given service, how well are the customers being served, etc.  But the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment. Surprised? You shouldn’t be. Just remember how the business users have been at the forefront of public cloud adoption within enterprises and private cloud is no exception.   Such a broad-based transformation makes cloud more than a technology initiative. It requires people (organizational) and process changes as well, and these changes are as critical as is the choice of right tools and technology. In my next blog,  I will share how essential it is for enterprise cloud technology to go hand-in hand with process re-engineering and organization changes to unlock true value of  enterprise cloud. I am sharing a short video from my session "Managing your private Cloud" at Oracle OpenWorld 2012. More videos from this session will be posted at the recently introduced Zero to Cloud resource page. Many other experts of Oracle enterprise private cloud solution will join me on this blog "Zero to Cloud"  and share best practices , deployment tips and information on how to plan, build, deploy, monitor, manage , meter and optimize the enterprise private cloud. We look forward to your feedback, suggestions and having an engaging conversion with you on this blog.

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  • Options for transparent data encryption on SQL 2005 and 2008 DBs.

    - by Dan
    Recently, in Massachusetts a law was passed (rather silently) that data containing personally identifiable information, must be encrypted. PII is defined by the state, as containing the residents first and last name, in combination with either, A. SSN B. drivers license or ID card # C. Debit or CC # Due to the nature of the software we make, all of our clients use SQL as the backend. Typically servers will be running SQl2005 Standard or above, sometimes SQL 2008. Almost all client machines use SQL2005 Express. We use replication between client and server. Unfortunately, to get TDE you need to have SQL Enterprise on each machine, which is absolutely not an option. I'm looking for recommendations of products that will encrypt a DB. Right now, I'm not interested in whole disk encryption at all.

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  • Tech Talk: Managing Cloud Integration

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cloud computing solutions are widely hailed as a way to reduce capital expenditures yet organizations are realizing they need to also consider all of the nuances of integrating cloud applications with existing information systems.Cloud integration, after all, has a direct impact on your costs, maintenance and upgrade efforts. Catch this conversation on Tech Talk with Oracle Vice President, Amit Zavery, to understand how Oracle Fusion Middleware provides a simple and consistent method to maintaining integration interfaces across disparate systems across cloud and on-premise applications. Simplify your IT infrastructure and seamlessly manage data and application integration across your applications with Oracle solutions. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} For other Fusion Middleware talks, subscribe to Fusion Middleware Radio today and visit us on oracle.com Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Photo courtesy: www.cloudtweaks.com

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  • Hospital fined $1m for Patient Data Breach

    - by martin.abrahams
    As an illustration of the potential cost of accidental breaches, the US Dept of Health and Human Services recently fined a hospital $1m for losing documents relating to some of its patients. Allegedly, the documents were left on the subway by a hospital employee. For incidents in the UK, several local government bodies have been fined between £60k and £100k. Evidently, the watchdogs are taking an increasingly firm position.

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  • Communications: Customer Experience

    - by Michael Seback
    What might a new customer experience look like in Communications? Could a customer research comments from social networks, buy online and be geo directed to a nearby store to pick up the device?  Could the customer be contacted proactively that he is approaching a data threshold for a smart phone and be offered value added options to manage usage? Could the customer upgrade video features interactively and leverage loyalty points for payment? Watch this short Communications Customer Experience story to see a scenario that addresses these challenges and many more.   Learn about the Oracle Customer Experience and Oracle Communications.

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  • Access to Salesforce.com Data Through Tableau Desktop

    - by dataintegration
    This article will explain how to connect to any of the RSSBus OData Connectors with Tableau's business intelligence tool. While the example uses the Salesforce Connector, the same process can be followed for any of the OData Connectors. Step 1: Download and install both the Salesforce Connector from RSSBus and Tableau Desktop from Tableau. Step 2: Next you will want to configure the Salesforce Connector to connect with your Salesforce.com account. If you browse to the Help tab in the Salesforce Connector application, there is a link to the Getting Started Guide which will walk you through setting up the Salesforce Connector. Step 3: Once you have successfully configured the Salesforce Connector application, you will want to open Tableau and select the Connect to data option at the top left of the window. Step 4: Here you will click on the option labeled OData under the section labeled On a server. Step 5: A new pop up will appear. The box under Step 1 of the pop-up must contain the OData URL of the Salesforce Connector table. You can find this by clicking on the Settings tab of the Salesforce Connector. Once you have found the OData entry URL, you will need to append the table name that you want Tableau to connect with to the OData entry URL. In this example, we will connect to the Account table. Thus, the URL we enter will be: http://localhost:8181/sfconnector/data/conn/odata.rsc/Account. You will also need to add authentication options in this step. To do this, select the Use a Username and Password option in Step 2 of the pop-up and enter the Username and Password of the user who has access to the Salesforce Connector. When you are done, click the Connect button in Step 3 of the pop-up. Step 6: When the connection to the Salesforce Connector is successful, give the connection a name and click the OK button. Step 7: The table columns will be listed on the left side under the Dimensions section of the workspace. Step 8: To view your Salesforce.com data, you can right click under the table name in the Data section at the top left of the dashboard and select the View Data option. Your Saleforce.com data will appear in Tableau.

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