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  • AuthnRequest Settings in OIF / SP

    - by Damien Carru
    In this article, I will list the various OIF/SP settings that affect how an AuthnRequest message is created in OIF in a Federation SSO flow. The AuthnRequest message is used by an SP to start a Federation SSO operation and to indicate to the IdP how the operation should be executed: How the user should be challenged at the IdP Whether or not the user should be challenged at the IdP, even if a session already exists at the IdP for this user Which NameID format should be requested in the SAML Assertion Which binding (Artifact or HTTP-POST) should be requested from the IdP to send the Assertion Which profile should be used by OIF/SP to send the AuthnRequest message Enjoy the reading! Protocols The SAML 2.0, SAML 1.1 and OpenID 2.0 protocols define different message elements and rules that allow an administrator to influence the Federation SSO flows in different manners, when the SP triggers an SSO operation: SAML 2.0 allows extensive customization via the AuthnRequest message SAML 1.1 does not allow any customization, since the specifications do not define an authentication request message OpenID 2.0 allows for some customization, mainly via the OpenID 2.0 extensions such as PAPE or UI SAML 2.0 OIF/SP allows the customization of the SAML 2.0 AuthnRequest message for the following elements: ForceAuthn: Boolean indicating whether or not the IdP should force the user for re-authentication, even if the user has still a valid session By default set to false IsPassive Boolean indicating whether or not the IdP is allowed to interact with the user as part of the Federation SSO operation. If false, the Federation SSO operation might result in a failure with the NoPassive error code, because the IdP will not have been able to identify the user By default set to false RequestedAuthnContext Element indicating how the user should be challenged at the IdP If the SP requests a Federation Authentication Method unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the NoAuthnContext error code By default missing NameIDPolicy Element indicating which NameID format the IdP should include in the SAML Assertion If the SP requests a NameID format unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the InvalidNameIDPolicy error code If missing, the IdP will generally use the default NameID format configured for this SP partner at the IdP By default missing ProtocolBinding Element indicating which SAML binding should be used by the IdP to redirect the user to the SP with the SAML Assertion Set to Artifact or HTTP-POST By default set to HTTP-POST OIF/SP also allows the administrator to configure the server to: Set which binding should be used by OIF/SP to redirect the user to the IdP with the SAML 2.0 AuthnRequest message: Redirect or HTTP-POST By default set to Redirect Set which binding should be used by OIF/SP to redirect the user to the IdP during logout with SAML 2.0 Logout messages: Redirect or HTTP-POST By default set to Redirect SAML 1.1 The SAML 1.1 specifications do not define a message for the SP to send to the IdP when a Federation SSO operation is started. As such, there is no capability to configure OIF/SP on how to affect the start of the Federation SSO flow. OpenID 2.0 OpenID 2.0 defines several extensions that can be used by the SP/RP to affect how the Federation SSO operation will take place: OpenID request: mode: String indicating if the IdP/OP can visually interact with the user checkid_immediate does not allow the IdP/OP to interact with the user checkid_setup allows user interaction By default set to checkid_setup PAPE Extension: max_auth_age : Integer indicating in seconds the maximum amount of time since when the user authenticated at the IdP. If MaxAuthnAge is bigger that the time since when the user last authenticated at the IdP, then the user must be re-challenged. OIF/SP will set this attribute to 0 if the administrator configured ForceAuthn to true, otherwise this attribute won't be set Default missing preferred_auth_policies Contains a Federation Authentication Method Element indicating how the user should be challenged at the IdP By default missing Only specified in the OpenID request if the IdP/OP supports PAPE in XRDS, if OpenID discovery is used. UI Extension Popup mode Boolean indicating the popup mode is enabled for the Federation SSO By default missing Language Preference String containing the preferred language, set based on the browser's language preferences. By default missing Icon: Boolean indicating if the icon feature is enabled. In that case, the IdP/OP would look at the SP/RP XRDS to determine how to retrieve the icon By default missing Only specified in the OpenID request if the IdP/OP supports UI Extenstion in XRDS, if OpenID discovery is used. ForceAuthn and IsPassive WLST Command OIF/SP provides the WLST configureIdPAuthnRequest() command to set: ForceAuthn as a boolean: In a SAML 2.0 AuthnRequest, the ForceAuthn field will be set to true or false In an OpenID 2.0 request, if ForceAuthn in the configuration was set to true, then the max_auth_age field of the PAPE request will be set to 0, otherwise, max_auth_age won't be set IsPassive as a boolean: In a SAML 2.0 AuthnRequest, the IsPassive field will be set to true or false In an OpenID 2.0 request, if IsPassive in the configuration was set to true, then the mode field of the OpenID request will be set to checkid_immediate, otherwise set to checkid_setup Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will require the IdP to re-challenge the user, even if the user is already authenticated: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command:configureIdPAuthnRequest(partner="AcmeIdP", forceAuthn="true") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="true" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> To display or delete the ForceAuthn/IsPassive settings, perform the following operatons: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command: To display the ForceAuthn/IsPassive settings on the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", displayOnly="true") To delete the ForceAuthn/IsPassive settings from the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", delete="true") Exit the WLST environment:exit() Requested Fed Authn Method In my earlier "Fed Authentication Method Requests in OIF / SP" article, I discussed how OIF/SP could be configured to request a specific Federation Authentication Method from the IdP when starting a Federation SSO operation, by setting elements in the SSO request message. WLST Command The OIF WLST commands that can be used are: setIdPPartnerProfileRequestAuthnMethod() which will configure the requested Federation Authentication Method in a specific IdP Partner Profile, and accepts the following parameters: partnerProfile: name of the IdP Partner Profile authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it setIdPPartnerRequestAuthnMethod() which will configure the specified IdP Partner entry with the requested Federation Authentication Method, and accepts the following parameters: partner: name of the IdP Partner authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it This applies to SAML 2.0 and OpenID 2.0 protocols. See the "Fed Authentication Method Requests in OIF / SP" article for more information. Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will request the IdP to use a mechanism mapped to the urn:oasis:names:tc:SAML:2.0:ac:classes:X509 Federation Authentication Method to authenticate the user: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerRequestAuthnMethod() command:setIdPPartnerRequestAuthnMethod("AcmeIdP", "urn:oasis:names:tc:SAML:2.0:ac:classes:X509") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/>   <samlp:RequestedAuthnContext Comparison="minimum">      <saml:AuthnContextClassRef xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">         urn:oasis:names:tc:SAML:2.0:ac:classes:X509      </saml:AuthnContextClassRef>   </samlp:RequestedAuthnContext></samlp:AuthnRequest> NameID Format The SAML 2.0 protocol allows for the SP to request from the IdP a specific NameID format to be used when the Assertion is issued by the IdP. Note: SAML 1.1 and OpenID 2.0 do not provide such a mechanism Configuring OIF The administrator can configure OIF/SP to request a NameID format in the SAML 2.0 AuthnRequest via: The OAM Administration Console, in the IdP Partner entry The OIF WLST setIdPPartnerNameIDFormat() command that will modify the IdP Partner configuration OAM Administration Console To configure the requested NameID format via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify In the Authentication Request NameID Format dropdown box with one of the values None The NameID format will be set Default Email Address The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress X.509 Subject The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName Windows Name Qualifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName Kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos Transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient Unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified Custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format Persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent I selected Email Address in this example Save WLST Command To configure the requested NameID format via the OIF WLST setIdPPartnerNameIDFormat() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerNameIDFormat() command:setIdPPartnerNameIDFormat("PARTNER", "FORMAT", customFormat="CUSTOM") Replace PARTNER with the IdP Partner name Replace FORMAT with one of the following: orafed-none The NameID format will be set Default orafed-emailaddress The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress orafed-x509 The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName orafed-windowsnamequalifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName orafed-kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos orafed-transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient orafed-unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified orafed-custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format orafed-persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent customFormat will need to be set if the FORMAT is set to orafed-custom An example would be:setIdPPartnerNameIDFormat("AcmeIdP", "orafed-emailaddress") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> After the changes performed either via the OAM Administration Console or via the OIF WLST setIdPPartnerNameIDFormat() command where Email Address would be requested as the NameID Format, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="false" IsPassive="false" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy Format="urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress" AllowCreate="true"/></samlp:AuthnRequest> Protocol Binding The SAML 2.0 specifications define a way for the SP to request which binding should be used by the IdP to redirect the user to the SP with the SAML 2.0 Assertion: the ProtocolBinding attribute indicates the binding the IdP should use. It is set to: Either urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST for HTTP-POST Or urn:oasis:names:tc:SAML:2.0:bindings:Artifact for Artifact The SAML 2.0 specifications also define different ways to redirect the user from the SP to the IdP with the SAML 2.0 AuthnRequest message, as the SP can send the message: Either via HTTP Redirect Or HTTP POST (Other bindings can theoretically be used such as Artifact, but these are not used in practice) Configuring OIF OIF can be configured: Via the OAM Administration Console or the OIF WLST configureSAMLBinding() command to set the Assertion Response binding to be used Via the OIF WLST configureSAMLBinding() command to indicate how the SAML AuthnRequest message should be sent Note: the binding for sending the SAML 2.0 AuthnRequest message will also be used to send the SAML 2.0 LogoutRequest and LogoutResponse messages. OAM Administration Console To configure the SSO Response/Assertion Binding via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify Check the "HTTP POST SSO Response Binding" box to request the IdP to return the SSO Response via HTTP POST, otherwise uncheck it to request artifact Save WLST Command To configure the SSO Response/Assertion Binding as well as the AuthnRequest Binding via the OIF WLST configureSAMLBinding() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureSAMLBinding() command:configureSAMLBinding("PARTNER", "PARTNER_TYPE", binding, ssoResponseBinding="httppost") Replace PARTNER with the Partner name Replace PARTNER_TYPE with the Partner type (idp or sp) Replace binding with the binding to be used to send the AuthnRequest and LogoutRequest/LogoutResponse messages (should be httpredirect in most case; default) httppost for HTTP-POST binding httpredirect for HTTP-Redirect binding Specify optionally ssoResponseBinding to indicate how the SSO Assertion should be sent back httppost for HTTP-POST binding artifactfor for Artifact binding An example would be:configureSAMLBinding("AcmeIdP", "idp", "httpredirect", ssoResponseBinding="httppost") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration which requests HTTP-POST from the IdP to send the SSO Assertion. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> In the next article, I will cover the various crypto configuration properties in OIF that are used to affect the Federation SSO exchanges.Cheers,Damien Carru

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  • Predicting Likelihood of Click with Multiple Presentations

    - by Michel Adar
    When using predictive models to predict the likelihood of an ad or a banner to be clicked on it is common to ignore the fact that the same content may have been presented in the past to the same visitor. While the error may be small if the visitors do not often see repeated content, it may be very significant for sites where visitors come repeatedly. This is a well recognized problem that usually gets handled with presentation thresholds – do not present the same content more than 6 times. Observations and measurements of visitor behavior provide evidence that something better is needed. Observations For a specific visitor, during a single session, for a banner in a not too prominent space, the second presentation of the same content is more likely to be clicked on than the first presentation. The difference can be 30% to 100% higher likelihood for the second presentation when compared to the first. That is, for example, if the first presentation has an average click rate of 1%, the second presentation may have an average CTR of between 1.3% and 2%. After the second presentation the CTR stays more or less the same for a few more presentations. The number of presentations in this plateau seems to vary by the location of the content in the page and by the visual attraction of the content. After these few presentations the CTR starts decaying with a curve that is very well approximated by an exponential decay. For example, the 13th presentation may have 90% the likelihood of the 12th, and the 14th has 90% the likelihood of the 13th. The decay constant seems also to depend on the visibility of the content. Modeling Options Now that we know the empirical data, we can propose modeling techniques that will correctly predict the likelihood of a click. Use presentation number as an input to the predictive model Probably the most straight forward approach is to add the presentation number as an input to the predictive model. While this is certainly a simple solution, it carries with it several problems, among them: If the model learns on each case, repeated non-clicks for the same content will reinforce the belief of the model on the non-clicker disproportionately. That is, the weight of a person that does not click for 200 presentations of an offer may be the same as 100 other people that on average click on the second presentation. The effect of the presentation number is not a customer characteristic or a piece of contextual data about the interaction with the customer, but it is contextual data about the content presented. Models tend to underestimate the effect of the presentation number. For these reasons it is not advisable to use this approach when the average number of presentations of the same content to the same person is above 3, or when there are cases of having the presentation number be very large, in the tens or hundreds. Use presentation number as a partitioning attribute to the predictive model In this approach we essentially build a separate predictive model for each presentation number. This approach overcomes all of the problems in the previous approach, nevertheless, it can be applied only when the volume of data is large enough to have these very specific sub-models converge.

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  • Facebook Sponsored Results: Is It Getting Results?

    - by Mike Stiles
    Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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  • Selling Solutions, Not Products

    - by David Dorf
    When I think about next-generation retailers, the names that come to mind are Apple, Whole Foods, Lulu Lemon, and IKEA.  They may not be the biggest retailers, but they are certainly growing fast. Success is never defined by just one dimension, and these retailers execute well across many dimensions, but the one that stands out for me is customer experience.  These stores feel...approachable...part of the community...local.  Customers are not intimidated to ask questions, and staff seem to go out of their way to help. What's makes these retailers stand out in the industry?  These retailers aren't selling products -- they're selling solutions.  Think about that.  You think you're going to the Apple store to buy a phone, but you're actually buying a communications solution that handles much, much more.  If you carry an iPhone, your life has changed.  The way you do things is different.  The impacts go much beyond a simple phone. Solutions start with a problem, which is why these retailers greet customers with "what brought you in today," or "can I answer any questions for you?"  Good retailers establish a relationship, even if it lasts only a few minutes. You don't walk into Whole Foods looking for cans of soup.  You are looking for meals: healthy snacks, interesting lunches, exotic dinners.  Its a learning experience where you might discover solutions to problems you didn't know you had.  Mention what foods you like, and you'll get a list of similar items you had not considered.  I didn't know I needed a closet organizer until I visited an IKEA and learned about all the options.  They were able to customize the solution to meet my needs, and now I'm much more organized. One of the differences between selling products and selling solutions is training.  Visit any of these retailers' sites and you'll see a long list of in-store events for the benefit of customers.  You can buy exercise clothing from Lulu Lemon, and also learn new yoga techniques, meet like-minded people, and branch off to other fitness regimes via their ambassadors.  You can visit the Geek Bar at Apple, eat lunch at IKEA, and learn to cook at Whole Foods. These retailers are making an investment in a relationship with their customers.  They are showing loyalty to their customers before asking for it back.  In the long-run, this strategic approach will outlive any scan-and-bag mentality.

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  • Four Emerging Payment Stories

    - by David Dorf
    The world of alternate payments has been moving fast of late.  Innovation in this area will help both consumers and retailers, but probably hurt the banks (at least that's the plan).  Here are four recent news items in this area: Dwolla, a start-up in Iowa, is trying to make credit cards obsolete.  Twelve guys in Des Moines are using $1.3M they raised to allow businesses to skip the credit card networks and avoid the fees.  Today they move about $1M a day across their network with an average transaction size of $500. Instead of charging merchants 2.9% plus $.30 per transaction, Dwolla charges a quarter -- yep, that coin featuring George Washington. Dwolla (Web + Dollar = Dwolla) avoids the credit networks and connects directly to bank accounts using the bank's ACH network.  They are signing up banks and merchants targeting both B2B and C2B as well as P2P payments.  They leverage social networks to notify people they have a money transfer, and also have a mobile app that uses GPS location. However, all is not rosy.  There have been complaints about unexpected chargebacks and with debit fees being reduced by the big banks, the need is not as pronounced.  The big banks are working on their own network called clearXchange that could provide stiff competition. VeriFone just bought European payment processor Point for around $1B.  By itself this would not have caught my attention except for the fact that VeriFone also announced the acquisition of GlobalBay earlier this month.  In addition to their core business of selling stand-beside payment terminals, with GlobalBay they get employee-operated mobile selling tools and with Point they get a very big payment processing platform. MasterCard and Intel announced a partnership around payments, starting with PayPass, MasterCard's new payment technology.  Intel will lend its expertise to add additional levels of security, which seems to be the biggest barrier for consumer adoption.  Everyone is scrambling to get their piece of cash transactions, which still represents 85% of all transactions. Apple was awarded another mobile payment patent further cementing the rumors that the iPhone 5 will support NFC payments.  As usual, Apple is upsetting the apple cart (sorry) by moving control of key data from the carriers to Apple.  With Apple's vast number of iTunes accounts, they have a ready-made customer base to use the payment infrastructure, which I bet will slowly transition people away from credit cards and toward cheaper ACH.  Gary Schwartz explains the three step process Apple is taking to become a payment processor. Below is a picture I drew representing payments in the retail industry. There's certainly a lot of innovation happening.

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  • List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

    - by Deepak Arora
    In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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  • Did you miss the OFM Summer Camps III? Get access to the b2b & adapters and SOA Governance training material

    - by JuergenKress
    We posted the SOA Governance and b2b & adapters training material at our SOA Community Workspace (SOA Community membership required). We have no plans to post the ACM and Advanced SOA training material. Special thanks to all the trainers who delivered superb workshops. Thanks to all the partners who invested time and utilization plus travel expenses to attend the camp. Special thanks to all the international partners who traveled a long way to sunny Lisbon – including our Mexican friends! The Summer Camp feedback was excellent, everybody answered the question if he would attend a future OFM Summer Camp with YES and the overall feedback is 4,79 out of 5 (best)! For most of the trainings we had a waiting list with additional partners who want to attend. Make sure you use your middleware skills to deliver successful projects. It would be great if you can support your colegues and the community by sharing the lessons learned and best practice. Thanks for great feedback at twitter please continue to send your pictures to our twitter feed @soacommunity #OFMsummercamps or post them at our Facebook page. Here is a selection of some tweets: Walter Montantes ?México presence en #OFMSummerCamp Lisboa 2013 cc @soacommunity @AdquemTI pic.twitter.com/9NEFwsWCAq SOA Community ?thanks for attending the #OFMSummercamp - save trip home ;-) Want to attend a future training register http://www.oracle.com/goto/emea/soa #soacommunity C2B2 Consulting ?Last day at the #OFMSummercamp Oracle SOA Suite Training in Portugal @soacommunity pic.twitter.com/6LZavVlvHc Patrick Sinke ?a FollowFriday for @Oracle_B2B because 19 followers is not enough #FF #OFMSummercamp Patrick Sinke ?Yogesh Sontakke is talking about #SOA #Governance. #OFMSummercamp Nuno Cancelo ?Oracle SOA Governance - Quick Overview #OFMSummerCamp Nuno Cancelo ?Last coffee break. #OFMSummercamp pic.twitter.com/xZi9M5vAWz Scott Haaland Last day of #OFMSummercamp. It's been a great productive week..great students eager to learn. @Oracle_B2B @soacommunity . Patrick Sinke ?singletons are used to retain specific fetching order of files and records in multithread/multi-instance environment. #OFMSummercamp #SOA Patrick Sinke ?SOA's File Adapter is extremely versatile: It writes, reads and converts almost any type of file. #OFMSummercamp pic.twitter.com/XjtJF9Y5SH Patrick Sinke ?Now deep-diving into Java EE Connector Architecture (JCA). Got to do some catching up at home on this subject. #OFMSummercamp #SOA Patrick Sinke ?Today we start with security and OPSS at #OFMSummercamp Advanced #SOA training. Then some #OSB. #OFM #Oracle #whitehorses Remco Cats ?Starting the last day on #OFMSummercamp building ADF Mobile applications with BPM Nuno Cancelo ?While attending #OFMSummerCamp i notice even more the importance of designing software. Any tips in how to become an software architect? Patrick Sinke ?Extensive information on Faullt handling and policies now in Advanced #SOA track. #OFMSummercamp #oraclesoa #middleware #whitehorses C2B2 Consulting ?Geoffroy de Lamalle speaking at the #OFMSummercamp @soacommunity pic.twitter.com/m4oOyzYB2q Patrick Sinke ?Oracle Document editor is a huge tool (6GB), but contains every version and subset of EDI, HL7, etc definitions. Impressive. #OFMSummercamp Patrick Sinke ?Oracle #B2B 11g presentation on #OFMSummercamp by Scott. Unfortunately only 2 hours in SOA advanced class. Very interesting. SOA Community Bon dia #OFMSummercamp - if you are here in sunny Lisbon ;-) you can checkin at http://foursquare.com/ #soacommunity pic.twitter.com/PnmudJgJTZ Nuno Cancelo ?Beautiful day! #OFMSummercamp pic.twitter.com/nwByRM5YE1 Nuno Cancelo ?Relaxing after lunch :-) #OFMSummercamp pic.twitter.com/hOJzebCM5p SOA Community Posted pictures from OFM Summer Camp III at our facebook page - share yours! https://www.facebook.com/soacommunity #OFMSummerCamp #soacommunity Nuno Cancelo ?Coffee break: day3 #OFMSummercamp pic.twitter.com/97n1sAGhx4 Patrick Sinke #OFMSummercamp day 3; SOA Infrastructure. pic.twitter.com/ziivyw3L6q SOA Community ?@soacommunity 28 Aug Bon dia day 3 at #OFMSummercamp in Lisboa. Nial presenting ACM roadmap pic.twitter.com/iN3gTCHSbA SOA Community ?Hands-on time at the b2b & adapters training part of the #OFMSummercamp #soacommunity pic.twitter.com/9BzI7igrX8 SOA Community ?Laptop replacement at #OFMSummercamp - big thanks to Oracle Portugal for the fast help! 10 seconds to cut the cable pic.twitter.com/nwd2Px73pa SOA Community ?Hard work long training until 18.00 now enjoy the beach #ofmsummercamp #soacommunity pic.twitter.com/StogfxJNFH Walter Montantes? Primer día #OFMSummercamp pic.twitter.com/cTNDpzg5pL Miguel Delgadillo ?@walex86 Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/2SDz9FVhkh” si le sabes? SOA Community ?Welcome to the #OFMSummercamp in sunny Lisbon ;-) Send us your pictures of the training and city @soacommunity pic.twitter.com/i2ErZaaFbb SOA Community ?Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/uKjv0tV2bO Nuno Cancelo #OFMSummercamp afternoon break:) pic.twitter.com/pUaBvt2NIj Impressions of the event are posted at our facebook page. If you missed Lisbon, make sure you attend one of our Additional Middleware Trainings in Europe: We currently run 3 different training roadshows for Business Process Management & ADF & WebLogic across Europe make sure you sing-up for them: ADF & ADF Mobile or Business Process Management Suite or WebLogic Suite. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,training,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Wildcard SSL certificate support in Weblogic

    - by user10139630
    Weblogic by default doesnt validate ssl certificates with wildcard entries. i.e. with cn = *.example.com . The impact of this is any ssl handshake which involves these kind of certificates are by default rejected. A clean resolution for this is to use custom hostname verifier and point the same to use the class weblogic.security.utils.SSLWLSWildcardHostnameVerifier To make this change, Launch WLS console Click on Environment -> Servers on your left Select Admin Server Then go to SSL tab Lock & Edit Scroll down and expand advanced section Here change Hostname verification entry to Custom Hostname Verifier Below in Custom Hostname verifier enter "weblogic.security.utils.SSLWLSWildcardHostnameVerifier" Restart weblogic

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  • Thomas Kurian's COLLABORATE Keynote: Process not Product

    - by Aaron Lazenby
    Right off the bat, Oracle's Senior Vice President, Server Technologies Development made his purpose very clear: demonstrate how the elements of the Oracle product stack are evolving (and integrating) together. There are some great details about the new functionality of each Oracle application line and how the different products sync and interact. The lifecycle charts in Kurian's presentation illustrate how data can flow from an Oracle Demantra into Oracle E-Business Suite and back out to an Oracle Agile system to support value chain planning. With so many products at play in the enterprise, Kurian shows that if you trust that your systems can work together, IT strategy becoming much more about managing business process than managing software product.

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  • Nighthacking with James Gosling

    - by Yolande Poirier
    Java Evangelist Stephen Chin is back on the road for a new NightHacking Tour. He is meeting with James Gosling at Kona, Hawaii, the launch base of the Wave Glider. The Glider is an aquatic robot which communicates real-time data from the surface of the ocean. It runs on an ARM chip using Java SE Embedded.  "During this broadcast we will show some of the footage of his aquatic robots, talk through the technologies he is hacking on daily, and do Q&A with folks on the live chat" explains Stephen Chin.  Sign up for the live stream on Wednesday, October 23rd at:  8AM Hawaii Time 11AM PST 2PM EST 20:00 CET Follow @nighthackingtv for the next Nighthacking events

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  • Don’t miss the Procurement AME New Features and Setup for Purchase Orders Webcast on December 6th and Follow up Live Chat

    - by MargaretW
    Webcast This one-hour session on December 6th is recommended for technical and functional users who are interested to know more about the new 12.1.3 features for Procurement with Approval Management Engine (AME). TOPICS WILL INCLUDE: Scope and limitations of AME functionality for purchase orders Setup and use of AME for purchase orders PO Review and PO E-Sign new features Demonstrations will be included See DocID 1456150.1 to sign up now! Live Chat There will be a live chat in the Procurement Community on December 13th for follow up questions and answers.  Join us to share and gain knowledge!

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  • Silent Partner

    - by [email protected]
    The Team Behind the Man Behind the Mask As a continuing sponsor of the blockbuster Iron Man franchise, Oracle has been quietly preparing for the explosive sequel blasting its way into theaters this May. Through a series of advertising campaigns, immersive online experiences, and contests, Oracle plans to highlight its backstage efforts to help Marvel Entertainment hone its newfound superpowers. By driving the performance of critical systems, Oracle technologies are helping Marvel transform itself from mild-mannered comic book publisher to film industry power broker. You can learn more about this dynamic duo, and get free movie memorabilia, by visiting our Iron Man 2 showcase site.

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  • CRMIT’s HIGH VALUE CRM++ PLUGINS FOR CRM On DEMAND

    - by Soumo Das
    Customer satisfaction and experience being the two most considerable factors, these days businesses are on the lookout for automation tools that are world class, agile and keep quality at its core. CRMIT has developed such tools using cutting edge technologies and abstracting industry best practices and R&D.  Self Service Portal  With customers being so meticulous about regular updates and reliable access to their data, administrators just cannot think of walking a thin line. Surviving without a resource that provides a track of customer requirements for services available 24 x 7 can severely affect the productivity. In such a scenario, CRMIT’s Self Service Portal (SSP) is the best solution. This not only tracks the required customer data, but also allows companies to stay in tune with their employees, vendors and stakeholders.   One can directly sign up to become a CRMOD contact and SSP user. One need not use the database, as operations and interactions are d at run time. This is a fully configurable solution that tracks results periodically, thus making it easy for end users. It also offers better security and data visibility that enables users to progress smoothly. Quote and Order Management   When dealing with quotes, contracts and orders becomes complicated, only Quote & Order Management can work as a one-stop solution. CRMIT offers this great tool for managing all this information and for taking care of customer orders and service requirements.  This CRM On Demand plug-in allows one to create a new quote or copy the existing one. Products can be directly added from the product list of CRMOD and the pricing is calculated automatically. Quote can be generated and mailed to the external users in PDF, HTML and XLS formats. This not only allows management of quotes in an enhanced manner, but also supports various billing and tax calculation features that make work effortless.    Report Scheduler  When it comes to analyzing and providing statistics of various business processes currently running in an organization, one cannot depend on manual updates, which sometimes may be inaccurate or even delayed. CRMIT provides a SaaS based powerful solution - Report Scheduler - that allows CRM users to schedule reports as per the frequencies and then receive them as email attachments at the scheduled time.   With this powerful tool, administrators can control the report scheduler for assigning specific reports to specific users. After that, users can login and schedule any assigned report for viewing at particular intervals on monthly, weekly or daily basis. Additionally, users can also copy the mail to external users and can choose the preferred format. The best part is that sharing business data with third party become easy with this and for viewing reports, users need not log into their CRMOD account.  CRM On Demand Offline Solution CRM On-Demand Offline is another great CRM++ extension that allows one to work in both online and offline modes. Synchronizing both the modes is absolutely easy and offers ease while working. CRM OD offline works as an automation tool that not only improves efficiency, but also works as a backup in most cases. It is readily available as a windows application installer and requires users to be online only while validating and synchronizing. The best part is that working in the offline mode also works as a backup. 

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  • Don’t miss the Receiving Webcast on November 20th

    - by user793553
    This one-hour session is recommended for technical and functional users who are interested to know about the Receiving transactions and its debugging techniques. TOPICS WILL INCLUDE: Using generic diagnostic scripts. How to read debug logs in receiving. Data flow for various document types (PO, RMA, ISO, IOT) to help debug issues Receiving Transaction processor Generic datafixes.  See DocID 1456150.1 to sign up now!

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  • Following the Thread in OSB

    - by Antony Reynolds
    Threading in OSB The Scenario I recently led an OSB POC where we needed to get high throughput from an OSB pipeline that had the following logic: 1. Receive Request 2. Send Request to External System 3. If Response has a particular value   3.1 Modify Request   3.2 Resend Request to External System 4. Send Response back to Requestor All looks very straightforward and no nasty wrinkles along the way.  The flow was implemented in OSB as follows (see diagram for more details): Proxy Service to Receive Request and Send Response Request Pipeline   Copies Original Request for use in step 3 Route Node   Sends Request to External System exposed as a Business Service Response Pipeline   Checks Response to Check If Request Needs to Be Resubmitted Modify Request Callout to External System (same Business Service as Route Node) The Proxy and the Business Service were each assigned their own Work Manager, effectively giving each of them their own thread pool. The Surprise Imagine our surprise when, on stressing the system we saw it lock up, with large numbers of blocked threads.  The reason for the lock up is due to some subtleties in the OSB thread model which is the topic of this post.   Basic Thread Model OSB goes to great lengths to avoid holding on to threads.  Lets start by looking at how how OSB deals with a simple request/response routing to a business service in a route node. Most Business Services are implemented by OSB in two parts.  The first part uses the request thread to send the request to the target.  In the diagram this is represented by the thread T1.  After sending the request to the target (the Business Service in our diagram) the request thread is released back to whatever pool it came from.  A multiplexor (muxer) is used to wait for the response.  When the response is received the muxer hands off the response to a new thread that is used to execute the response pipeline, this is represented in the diagram by T2. OSB allows you to assign different Work Managers and hence different thread pools to each Proxy Service and Business Service.  In out example we have the “Proxy Service Work Manager” assigned to the Proxy Service and the “Business Service Work Manager” assigned to the Business Service.  Note that the Business Service Work Manager is only used to assign the thread to process the response, it is never used to process the request. This architecture means that while waiting for a response from a business service there are no threads in use, which makes for better scalability in terms of thread usage. First Wrinkle Note that if the Proxy and the Business Service both use the same Work Manager then there is potential for starvation.  For example: Request Pipeline makes a blocking callout, say to perform a database read. Business Service response tries to allocate a thread from thread pool but all threads are blocked in the database read. New requests arrive and contend with responses arriving for the available threads. Similar problems can occur if the response pipeline blocks for some reason, maybe a database update for example. Solution The solution to this is to make sure that the Proxy and Business Service use different Work Managers so that they do not contend with each other for threads. Do Nothing Route Thread Model So what happens if there is no route node?  In this case OSB just echoes the Request message as a Response message, but what happens to the threads?  OSB still uses a separate thread for the response, but in this case the Work Manager used is the Default Work Manager. So this is really a special case of the Basic Thread Model discussed above, except that the response pipeline will always execute on the Default Work Manager.   Proxy Chaining Thread Model So what happens when the route node is actually calling a Proxy Service rather than a Business Service, does the second Proxy Service use its own Thread or does it re-use the thread of the original Request Pipeline? Well as you can see from the diagram when a route node calls another proxy service then the original Work Manager is used for both request pipelines.  Similarly the response pipeline uses the Work Manager associated with the ultimate Business Service invoked via a Route Node.  This actually fits in with the earlier description I gave about Business Services and by extension Route Nodes they “… uses the request thread to send the request to the target”. Call Out Threading Model So what happens when you make a Service Callout to a Business Service from within a pipeline.  The documentation says that “The pipeline processor will block the thread until the response arrives asynchronously” when using a Service Callout.  What this means is that the target Business Service is called using the pipeline thread but the response is also handled by the pipeline thread.  This implies that the pipeline thread blocks waiting for a response.  It is the handling of this response that behaves in an unexpected way. When a Business Service is called via a Service Callout, the calling thread is suspended after sending the request, but unlike the Route Node case the thread is not released, it waits for the response.  The muxer uses the Business Service Work Manager to allocate a thread to process the response, but in this case processing the response means getting the response and notifying the blocked pipeline thread that the response is available.  The original pipeline thread can then continue to process the response. Second Wrinkle This leads to an unfortunate wrinkle.  If the Business Service is using the same Work Manager as the Pipeline then it is possible for starvation or a deadlock to occur.  The scenario is as follows: Pipeline makes a Callout and the thread is suspended but still allocated Multiple Pipeline instances using the same Work Manager are in this state (common for a system under load) Response comes back but all Work Manager threads are allocated to blocked pipelines. Response cannot be processed and so pipeline threads never unblock – deadlock! Solution The solution to this is to make sure that any Business Services used by a Callout in a pipeline use a different Work Manager to the pipeline itself. The Solution to My Problem Looking back at my original workflow we see that the same Business Service is called twice, once in a Routing Node and once in a Response Pipeline Callout.  This was what was causing my problem because the response pipeline was using the Business Service Work Manager, but the Service Callout wanted to use the same Work Manager to handle the responses and so eventually my Response Pipeline hogged all the available threads so no responses could be processed. The solution was to create a second Business Service pointing to the same location as the original Business Service, the only difference was to assign a different Work Manager to this Business Service.  This ensured that when the Service Callout completed there were always threads available to process the response because the response processing from the Service Callout had its own dedicated Work Manager. Summary Request Pipeline Executes on Proxy Work Manager (WM) Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Route Node Request sent using Proxy WM Thread Proxy WM Thread is released before getting response Muxer is used to handle response Muxer hands off response to Business Service (BS) WM Response Pipeline Executes on Routed Business Service WM Thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. No Route Node (Echo functionality) Proxy WM thread released New thread from the default WM used for response pipeline Service Callout Request sent using proxy pipeline thread Proxy thread is suspended (not released) until the response comes back Notification of response handled by BS WM thread so limited by setting of that WM.  If no WM specified then uses WLS default WM. Note this is a very short lived use of the thread After notification by callout BS WM thread that thread is released and execution continues on the original pipeline thread. Route/Callout to Proxy Service Request Pipeline of callee executes on requestor thread Response Pipeline of caller executes on response thread of requested proxy Throttling Request message may be queued if limit reached. Requesting thread is released (route node) or suspended (callout) So what this means is that you may get deadlocks caused by thread starvation if you use the same thread pool for the business service in a route node and the business service in a callout from the response pipeline because the callout will need a notification thread from the same thread pool as the response pipeline.  This was the problem we were having. You get a similar problem if you use the same work manager for the proxy request pipeline and a business service callout from that request pipeline. It also means you may want to have different work managers for the proxy and business service in the route node. Basically you need to think carefully about how threading impacts your proxy services. References Thanks to Jay Kasi, Gerald Nunn and Deb Ayers for helping to explain this to me.  Any errors are my own and not theirs.  Also thanks to my colleagues Milind Pandit and Prasad Bopardikar who travelled this road with me. OSB Thread Model Great Blog Post on Thread Usage in OSB

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  • Don’t miss the Procurement Webcast for AME on October 30th, 2012

    - by user793553
    Procurement support is pleased to announce a new webcast covering the topic ‘Approval Management Engine (AME) Setup, Use and Troubleshooting’.  This one hour session will include the topics: · Basic Setup: Setup and how the default approval list is built in AME · Diagnostic Steps: Running the Test Workbench and accessing and review of Log Files, approval workflow and debug ·  Example of an AME setup to include defining attributes, conditions, action types and rules A short, live demonstration and question and answer period will be included. October 30, 2012 at 3:00 pm Cario / 1:00 pm London / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern From MyOracleSupport see Doc ID  1456150.1 for further details and sign up.

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  • The OTN Garage Blog Week in Review

    - by Rick Ramsey
    In case you missed the last few blogs on the OTN Garage (because somebody neglected to cross-post them here), here they are: What Day Is It and Why Am I Wearing a Little Furry Skirt? - Oracle VM Templates, Oracle Linux, Wim Coekaerts, and jet lag. A Real Cutting Edge - Oracle Sun blade systems architecture, Blade Clusters, and best practices. Which Version of Solaris Were You Running When ... - Oracle Solaris Legacy Containers and the Voyager 1 Content Cluster: Understanding the Local Boot Option in the Automatic Installer of Oracle Solaris 11 Express - Resources to help you understand this cool option Rick - System Admin and Developer Community of the Oracle Technology Network

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  • Bind Variable and SQL error during statement preparation

    - by Abhishek Dwivedi
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  I was getting the following exception at run-time. JBO-27122: SQL error during statement preparation. Statement: SELECT AxEO.A_ID, AxEO.B_ID, AxEO.C_ID, ByEO.A_ID, ByEO.B_ID, ByEO.C_ID, Cz.A_ID, Cz.B_ID, Cz.C_ID FROM ABC_x AxEO, ABC_y ByEO, ABC_z CzEO WHERE AxEO.A_ID = ByEO.A_ID AND  CzEO.A_ID = :Bind_PId I copied and pasted the query on SQL worksheet, replaced :Bind_PId with a valid id, and executed the query. The query worked alright, implying the query was alright. I tried to connect to different DBs but the issue persisted, meaning it was not a DB issue either. Finally, the root cause was found to be in the concerned VO; one of the bind variables (say Bind_TId) was marked "Required". De-selecting the Required check-box resolved the issue. In retrospect, the issue looks to be rather straight-forward. However, the error message is not very helpful, if not misleading. Besides, it's counter-intuitive to think that a bind variable which is not being used in a query can cause error while statement preparation. The other bind variable - Bind_TId - was being used in other view criteria, not the view criteria involved in the given query. Still, it was required.

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  • Why Haven’t NFC Payments Taken Off?

    - by David Dorf
    With the EMV 2015 milestone approaching rapidly, there’s been renewed interest in smartcards, those credit cards with an embedded computer chip.  Back in 1996 I was working for a vendor helping Visa introduce a stored-value smartcard to the US.  Visa Cash was debuted at the 1996 Olympics in Atlanta, and I firmly believed it was the beginning of a cashless society.  (I later worked on MasterCard’s system called Mondex, from the UK, which debuted the following year in Manhattan). But since you don’t have a Visa Cash card in your wallet, it’s obvious the project never took off.  It was convenient for consumers, faster for merchants, and more cost-effective for banks, so why did it fail?  All emerging payment systems suffer from the chicken-and-egg dilemma.  Consumers won’t carry the cards if few merchants accept them, and merchants won’t install the terminals if few consumers have cards. Today’s emerging payment providers are in a similar pickle.  There has to be enough value for all three constituents – consumers, merchants, banks – to change the status quo.  And it’s not enough to exceed the value, it’s got to be a leap in value, because people generally resist change.  ATMs and transit cards are great examples of this, and airline kiosks and self-checkout systems are to a lesser extent. Although Google Wallet and ISIS, the two leading NFC payment platforms in the US, have shown strong commitment, there’s been very little traction.  Yes, I can load my credit card number into my phone then tap to pay, but what was the incremental value over swiping my old card?  For it to be a leap in value, it has to offer more than just payment, which I can do very easily today.  The other two ingredients are thought to be loyalty programs and digital coupons, but neither Google nor ISIS really did them well. Of course a large portion of the mobile phone market doesn’t even support NFC thanks to Apple, and since it’s not in their best interest that situation is unlikely to change.  Another issue is getting access to the “secure element,” the chip inside the phone where accounts numbers can be held securely.  Telco providers and handset manufacturers own that area, and they’re not willing to share with banks.  (Host Card Emulation, which has been endorsed by MasterCard and Visa, might be a solution.) Square recently gave up on its wallet, and MCX (the group of retailers trying to create a mobile payment platform) is very slow out of the gate.  That leaves PayPal and a slew of smaller companies trying to introduce easier ways to pay. But is it really so cumbersome to carry and swipe (soon to insert) a credit card?  Aren’t there more important problems to solve in the retail customer experience?  Maybe Apple will come up with some novel way to use iBeacons and fingerprint identification to make payments, but for now I think we need to focus on upgrading to Chip-and-PIN and tightening security.  In the meantime, NFC payments will continue to struggle.

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  • Understanding G1 GC Logs

    - by poonam
    The purpose of this post is to explain the meaning of GC logs generated with some tracing and diagnostic options for G1 GC. We will take a look at the output generated with PrintGCDetails which is a product flag and provides the most detailed level of information. Along with that, we will also look at the output of two diagnostic flags that get enabled with -XX:+UnlockDiagnosticVMOptions option - G1PrintRegionLivenessInfo that prints the occupancy and the amount of space used by live objects in each region at the end of the marking cycle and G1PrintHeapRegions that provides detailed information on the heap regions being allocated and reclaimed. We will be looking at the logs generated with JDK 1.7.0_04 using these options. Option -XX:+PrintGCDetails Here's a sample log of G1 collection generated with PrintGCDetails. 0.522: [GC pause (young), 0.15877971 secs] [Parallel Time: 157.1 ms] [GC Worker Start (ms): 522.1 522.2 522.2 522.2 Avg: 522.2, Min: 522.1, Max: 522.2, Diff: 0.1] [Ext Root Scanning (ms): 1.6 1.5 1.6 1.9 Avg: 1.7, Min: 1.5, Max: 1.9, Diff: 0.4] [Update RS (ms): 38.7 38.8 50.6 37.3 Avg: 41.3, Min: 37.3, Max: 50.6, Diff: 13.3] [Processed Buffers : 2 2 3 2 Sum: 9, Avg: 2, Min: 2, Max: 3, Diff: 1] [Scan RS (ms): 9.9 9.7 0.0 9.7 Avg: 7.3, Min: 0.0, Max: 9.9, Diff: 9.9] [Object Copy (ms): 106.7 106.8 104.6 107.9 Avg: 106.5, Min: 104.6, Max: 107.9, Diff: 3.3] [Termination (ms): 0.0 0.0 0.0 0.0 Avg: 0.0, Min: 0.0, Max: 0.0, Diff: 0.0] [Termination Attempts : 1 4 4 6 Sum: 15, Avg: 3, Min: 1, Max: 6, Diff: 5] [GC Worker End (ms): 679.1 679.1 679.1 679.1 Avg: 679.1, Min: 679.1, Max: 679.1, Diff: 0.1] [GC Worker (ms): 156.9 157.0 156.9 156.9 Avg: 156.9, Min: 156.9, Max: 157.0, Diff: 0.1] [GC Worker Other (ms): 0.3 0.3 0.3 0.3 Avg: 0.3, Min: 0.3, Max: 0.3, Diff: 0.0] [Clear CT: 0.1 ms] [Other: 1.5 ms] [Choose CSet: 0.0 ms] [Ref Proc: 0.3 ms] [Ref Enq: 0.0 ms] [Free CSet: 0.3 ms] [Eden: 12M(12M)->0B(10M) Survivors: 0B->2048K Heap: 13M(64M)->9739K(64M)] [Times: user=0.59 sys=0.02, real=0.16 secs] This is the typical log of an Evacuation Pause (G1 collection) in which live objects are copied from one set of regions (young OR young+old) to another set. It is a stop-the-world activity and all the application threads are stopped at a safepoint during this time. This pause is made up of several sub-tasks indicated by the indentation in the log entries. Here's is the top most line that gets printed for the Evacuation Pause. 0.522: [GC pause (young), 0.15877971 secs] This is the highest level information telling us that it is an Evacuation Pause that started at 0.522 secs from the start of the process, in which all the regions being evacuated are Young i.e. Eden and Survivor regions. This collection took 0.15877971 secs to finish. Evacuation Pauses can be mixed as well. In which case the set of regions selected include all of the young regions as well as some old regions. 1.730: [GC pause (mixed), 0.32714353 secs] Let's take a look at all the sub-tasks performed in this Evacuation Pause. [Parallel Time: 157.1 ms] Parallel Time is the total elapsed time spent by all the parallel GC worker threads. The following lines correspond to the parallel tasks performed by these worker threads in this total parallel time, which in this case is 157.1 ms. [GC Worker Start (ms): 522.1 522.2 522.2 522.2Avg: 522.2, Min: 522.1, Max: 522.2, Diff: 0.1] The first line tells us the start time of each of the worker thread in milliseconds. The start times are ordered with respect to the worker thread ids – thread 0 started at 522.1ms and thread 1 started at 522.2ms from the start of the process. The second line tells the Avg, Min, Max and Diff of the start times of all of the worker threads. [Ext Root Scanning (ms): 1.6 1.5 1.6 1.9 Avg: 1.7, Min: 1.5, Max: 1.9, Diff: 0.4] This gives us the time spent by each worker thread scanning the roots (globals, registers, thread stacks and VM data structures). Here, thread 0 took 1.6ms to perform the root scanning task and thread 1 took 1.5 ms. The second line clearly shows the Avg, Min, Max and Diff of the times spent by all the worker threads. [Update RS (ms): 38.7 38.8 50.6 37.3 Avg: 41.3, Min: 37.3, Max: 50.6, Diff: 13.3] Update RS gives us the time each thread spent in updating the Remembered Sets. Remembered Sets are the data structures that keep track of the references that point into a heap region. Mutator threads keep changing the object graph and thus the references that point into a particular region. We keep track of these changes in buffers called Update Buffers. The Update RS sub-task processes the update buffers that were not able to be processed concurrently, and updates the corresponding remembered sets of all regions. [Processed Buffers : 2 2 3 2Sum: 9, Avg: 2, Min: 2, Max: 3, Diff: 1] This tells us the number of Update Buffers (mentioned above) processed by each worker thread. [Scan RS (ms): 9.9 9.7 0.0 9.7 Avg: 7.3, Min: 0.0, Max: 9.9, Diff: 9.9] These are the times each worker thread had spent in scanning the Remembered Sets. Remembered Set of a region contains cards that correspond to the references pointing into that region. This phase scans those cards looking for the references pointing into all the regions of the collection set. [Object Copy (ms): 106.7 106.8 104.6 107.9 Avg: 106.5, Min: 104.6, Max: 107.9, Diff: 3.3] These are the times spent by each worker thread copying live objects from the regions in the Collection Set to the other regions. [Termination (ms): 0.0 0.0 0.0 0.0 Avg: 0.0, Min: 0.0, Max: 0.0, Diff: 0.0] Termination time is the time spent by the worker thread offering to terminate. But before terminating, it checks the work queues of other threads and if there are still object references in other work queues, it tries to steal object references, and if it succeeds in stealing a reference, it processes that and offers to terminate again. [Termination Attempts : 1 4 4 6 Sum: 15, Avg: 3, Min: 1, Max: 6, Diff: 5] This gives the number of times each thread has offered to terminate. [GC Worker End (ms): 679.1 679.1 679.1 679.1 Avg: 679.1, Min: 679.1, Max: 679.1, Diff: 0.1] These are the times in milliseconds at which each worker thread stopped. [GC Worker (ms): 156.9 157.0 156.9 156.9 Avg: 156.9, Min: 156.9, Max: 157.0, Diff: 0.1] These are the total lifetimes of each worker thread. [GC Worker Other (ms): 0.3 0.3 0.3 0.3Avg: 0.3, Min: 0.3, Max: 0.3, Diff: 0.0] These are the times that each worker thread spent in performing some other tasks that we have not accounted above for the total Parallel Time. [Clear CT: 0.1 ms] This is the time spent in clearing the Card Table. This task is performed in serial mode. [Other: 1.5 ms] Time spent in the some other tasks listed below. The following sub-tasks (which individually may be parallelized) are performed serially. [Choose CSet: 0.0 ms] Time spent in selecting the regions for the Collection Set. [Ref Proc: 0.3 ms] Total time spent in processing Reference objects. [Ref Enq: 0.0 ms] Time spent in enqueuing references to the ReferenceQueues. [Free CSet: 0.3 ms] Time spent in freeing the collection set data structure. [Eden: 12M(12M)->0B(13M) Survivors: 0B->2048K Heap: 14M(64M)->9739K(64M)] This line gives the details on the heap size changes with the Evacuation Pause. This shows that Eden had the occupancy of 12M and its capacity was also 12M before the collection. After the collection, its occupancy got reduced to 0 since everything is evacuated/promoted from Eden during a collection, and its target size grew to 13M. The new Eden capacity of 13M is not reserved at this point. This value is the target size of the Eden. Regions are added to Eden as the demand is made and when the added regions reach to the target size, we start the next collection. Similarly, Survivors had the occupancy of 0 bytes and it grew to 2048K after the collection. The total heap occupancy and capacity was 14M and 64M receptively before the collection and it became 9739K and 64M after the collection. Apart from the evacuation pauses, G1 also performs concurrent-marking to build the live data information of regions. 1.416: [GC pause (young) (initial-mark), 0.62417980 secs] ….... 2.042: [GC concurrent-root-region-scan-start] 2.067: [GC concurrent-root-region-scan-end, 0.0251507] 2.068: [GC concurrent-mark-start] 3.198: [GC concurrent-mark-reset-for-overflow] 4.053: [GC concurrent-mark-end, 1.9849672 sec] 4.055: [GC remark 4.055: [GC ref-proc, 0.0000254 secs], 0.0030184 secs] [Times: user=0.00 sys=0.00, real=0.00 secs] 4.088: [GC cleanup 117M->106M(138M), 0.0015198 secs] [Times: user=0.00 sys=0.00, real=0.00 secs] 4.090: [GC concurrent-cleanup-start] 4.091: [GC concurrent-cleanup-end, 0.0002721] The first phase of a marking cycle is Initial Marking where all the objects directly reachable from the roots are marked and this phase is piggy-backed on a fully young Evacuation Pause. 2.042: [GC concurrent-root-region-scan-start] This marks the start of a concurrent phase that scans the set of root-regions which are directly reachable from the survivors of the initial marking phase. 2.067: [GC concurrent-root-region-scan-end, 0.0251507] End of the concurrent root region scan phase and it lasted for 0.0251507 seconds. 2.068: [GC concurrent-mark-start] Start of the concurrent marking at 2.068 secs from the start of the process. 3.198: [GC concurrent-mark-reset-for-overflow] This indicates that the global marking stack had became full and there was an overflow of the stack. Concurrent marking detected this overflow and had to reset the data structures to start the marking again. 4.053: [GC concurrent-mark-end, 1.9849672 sec] End of the concurrent marking phase and it lasted for 1.9849672 seconds. 4.055: [GC remark 4.055: [GC ref-proc, 0.0000254 secs], 0.0030184 secs] This corresponds to the remark phase which is a stop-the-world phase. It completes the left over marking work (SATB buffers processing) from the previous phase. In this case, this phase took 0.0030184 secs and out of which 0.0000254 secs were spent on Reference processing. 4.088: [GC cleanup 117M->106M(138M), 0.0015198 secs] Cleanup phase which is again a stop-the-world phase. It goes through the marking information of all the regions, computes the live data information of each region, resets the marking data structures and sorts the regions according to their gc-efficiency. In this example, the total heap size is 138M and after the live data counting it was found that the total live data size dropped down from 117M to 106M. 4.090: [GC concurrent-cleanup-start] This concurrent cleanup phase frees up the regions that were found to be empty (didn't contain any live data) during the previous stop-the-world phase. 4.091: [GC concurrent-cleanup-end, 0.0002721] Concurrent cleanup phase took 0.0002721 secs to free up the empty regions. Option -XX:G1PrintRegionLivenessInfo Now, let's look at the output generated with the flag G1PrintRegionLivenessInfo. This is a diagnostic option and gets enabled with -XX:+UnlockDiagnosticVMOptions. G1PrintRegionLivenessInfo prints the live data information of each region during the Cleanup phase of the concurrent-marking cycle. 26.896: [GC cleanup ### PHASE Post-Marking @ 26.896### HEAP committed: 0x02e00000-0x0fe00000 reserved: 0x02e00000-0x12e00000 region-size: 1048576 Cleanup phase of the concurrent-marking cycle started at 26.896 secs from the start of the process and this live data information is being printed after the marking phase. Committed G1 heap ranges from 0x02e00000 to 0x0fe00000 and the total G1 heap reserved by JVM is from 0x02e00000 to 0x12e00000. Each region in the G1 heap is of size 1048576 bytes. ### type address-range used prev-live next-live gc-eff### (bytes) (bytes) (bytes) (bytes/ms) This is the header of the output that tells us about the type of the region, address-range of the region, used space in the region, live bytes in the region with respect to the previous marking cycle, live bytes in the region with respect to the current marking cycle and the GC efficiency of that region. ### FREE 0x02e00000-0x02f00000 0 0 0 0.0 This is a Free region. ### OLD 0x02f00000-0x03000000 1048576 1038592 1038592 0.0 Old region with address-range from 0x02f00000 to 0x03000000. Total used space in the region is 1048576 bytes, live bytes as per the previous marking cycle are 1038592 and live bytes with respect to the current marking cycle are also 1038592. The GC efficiency has been computed as 0. ### EDEN 0x03400000-0x03500000 20992 20992 20992 0.0 This is an Eden region. ### HUMS 0x0ae00000-0x0af00000 1048576 1048576 1048576 0.0### HUMC 0x0af00000-0x0b000000 1048576 1048576 1048576 0.0### HUMC 0x0b000000-0x0b100000 1048576 1048576 1048576 0.0### HUMC 0x0b100000-0x0b200000 1048576 1048576 1048576 0.0### HUMC 0x0b200000-0x0b300000 1048576 1048576 1048576 0.0### HUMC 0x0b300000-0x0b400000 1048576 1048576 1048576 0.0### HUMC 0x0b400000-0x0b500000 1001480 1001480 1001480 0.0 These are the continuous set of regions called Humongous regions for storing a large object. HUMS (Humongous starts) marks the start of the set of humongous regions and HUMC (Humongous continues) tags the subsequent regions of the humongous regions set. ### SURV 0x09300000-0x09400000 16384 16384 16384 0.0 This is a Survivor region. ### SUMMARY capacity: 208.00 MB used: 150.16 MB / 72.19 % prev-live: 149.78 MB / 72.01 % next-live: 142.82 MB / 68.66 % At the end, a summary is printed listing the capacity, the used space and the change in the liveness after the completion of concurrent marking. In this case, G1 heap capacity is 208MB, total used space is 150.16MB which is 72.19% of the total heap size, live data in the previous marking was 149.78MB which was 72.01% of the total heap size and the live data as per the current marking is 142.82MB which is 68.66% of the total heap size. Option -XX:+G1PrintHeapRegions G1PrintHeapRegions option logs the regions related events when regions are committed, allocated into or are reclaimed. COMMIT/UNCOMMIT events G1HR COMMIT [0x6e900000,0x6ea00000]G1HR COMMIT [0x6ea00000,0x6eb00000] Here, the heap is being initialized or expanded and the region (with bottom: 0x6eb00000 and end: 0x6ec00000) is being freshly committed. COMMIT events are always generated in order i.e. the next COMMIT event will always be for the uncommitted region with the lowest address. G1HR UNCOMMIT [0x72700000,0x72800000]G1HR UNCOMMIT [0x72600000,0x72700000] Opposite to COMMIT. The heap got shrunk at the end of a Full GC and the regions are being uncommitted. Like COMMIT, UNCOMMIT events are also generated in order i.e. the next UNCOMMIT event will always be for the committed region with the highest address. GC Cycle events G1HR #StartGC 7G1HR CSET 0x6e900000G1HR REUSE 0x70500000G1HR ALLOC(Old) 0x6f800000G1HR RETIRE 0x6f800000 0x6f821b20G1HR #EndGC 7 This shows start and end of an Evacuation pause. This event is followed by a GC counter tracking both evacuation pauses and Full GCs. Here, this is the 7th GC since the start of the process. G1HR #StartFullGC 17G1HR UNCOMMIT [0x6ed00000,0x6ee00000]G1HR POST-COMPACTION(Old) 0x6e800000 0x6e854f58G1HR #EndFullGC 17 Shows start and end of a Full GC. This event is also followed by the same GC counter as above. This is the 17th GC since the start of the process. ALLOC events G1HR ALLOC(Eden) 0x6e800000 The region with bottom 0x6e800000 just started being used for allocation. In this case it is an Eden region and allocated into by a mutator thread. G1HR ALLOC(StartsH) 0x6ec00000 0x6ed00000G1HR ALLOC(ContinuesH) 0x6ed00000 0x6e000000 Regions being used for the allocation of Humongous object. The object spans over two regions. G1HR ALLOC(SingleH) 0x6f900000 0x6f9eb010 Single region being used for the allocation of Humongous object. G1HR COMMIT [0x6ee00000,0x6ef00000]G1HR COMMIT [0x6ef00000,0x6f000000]G1HR COMMIT [0x6f000000,0x6f100000]G1HR COMMIT [0x6f100000,0x6f200000]G1HR ALLOC(StartsH) 0x6ee00000 0x6ef00000G1HR ALLOC(ContinuesH) 0x6ef00000 0x6f000000G1HR ALLOC(ContinuesH) 0x6f000000 0x6f100000G1HR ALLOC(ContinuesH) 0x6f100000 0x6f102010 Here, Humongous object allocation request could not be satisfied by the free committed regions that existed in the heap, so the heap needed to be expanded. Thus new regions are committed and then allocated into for the Humongous object. G1HR ALLOC(Old) 0x6f800000 Old region started being used for allocation during GC. G1HR ALLOC(Survivor) 0x6fa00000 Region being used for copying old objects into during a GC. Note that Eden and Humongous ALLOC events are generated outside the GC boundaries and Old and Survivor ALLOC events are generated inside the GC boundaries. Other Events G1HR RETIRE 0x6e800000 0x6e87bd98 Retire and stop using the region having bottom 0x6e800000 and top 0x6e87bd98 for allocation. Note that most regions are full when they are retired and we omit those events to reduce the output volume. A region is retired when another region of the same type is allocated or we reach the start or end of a GC(depending on the region). So for Eden regions: For example: 1. ALLOC(Eden) Foo2. ALLOC(Eden) Bar3. StartGC At point 2, Foo has just been retired and it was full. At point 3, Bar was retired and it was full. If they were not full when they were retired, we will have a RETIRE event: 1. ALLOC(Eden) Foo2. RETIRE Foo top3. ALLOC(Eden) Bar4. StartGC G1HR CSET 0x6e900000 Region (bottom: 0x6e900000) is selected for the Collection Set. The region might have been selected for the collection set earlier (i.e. when it was allocated). However, we generate the CSET events for all regions in the CSet at the start of a GC to make sure there's no confusion about which regions are part of the CSet. G1HR POST-COMPACTION(Old) 0x6e800000 0x6e839858 POST-COMPACTION event is generated for each non-empty region in the heap after a full compaction. A full compaction moves objects around, so we don't know what the resulting shape of the heap is (which regions were written to, which were emptied, etc.). To deal with this, we generate a POST-COMPACTION event for each non-empty region with its type (old/humongous) and the heap boundaries. At this point we should only have Old and Humongous regions, as we have collapsed the young generation, so we should not have eden and survivors. POST-COMPACTION events are generated within the Full GC boundary. G1HR CLEANUP 0x6f400000G1HR CLEANUP 0x6f300000G1HR CLEANUP 0x6f200000 These regions were found empty after remark phase of Concurrent Marking and are reclaimed shortly afterwards. G1HR #StartGC 5G1HR CSET 0x6f400000G1HR CSET 0x6e900000G1HR REUSE 0x6f800000 At the end of a GC we retire the old region we are allocating into. Given that its not full, we will carry on allocating into it during the next GC. This is what REUSE means. In the above case 0x6f800000 should have been the last region with an ALLOC(Old) event during the previous GC and should have been retired before the end of the previous GC. G1HR ALLOC-FORCE(Eden) 0x6f800000 A specialization of ALLOC which indicates that we have reached the max desired number of the particular region type (in this case: Eden), but we decided to allocate one more. Currently it's only used for Eden regions when we extend the young generation because we cannot do a GC as the GC-Locker is active. G1HR EVAC-FAILURE 0x6f800000 During a GC, we have failed to evacuate an object from the given region as the heap is full and there is no space left to copy the object. This event is generated within GC boundaries and exactly once for each region from which we failed to evacuate objects. When Heap Regions are reclaimed ? It is also worth mentioning when the heap regions in the G1 heap are reclaimed. All regions that are in the CSet (the ones that appear in CSET events) are reclaimed at the end of a GC. The exception to that are regions with EVAC-FAILURE events. All regions with CLEANUP events are reclaimed. After a Full GC some regions get reclaimed (the ones from which we moved the objects out). But that is not shown explicitly, instead the non-empty regions that are left in the heap are printed out with the POST-COMPACTION events.

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  • Introducing the ADF Desktop Integration Troubleshooting Guide

    - by Juan Camilo Ruiz
    Since the addition of ADF Desktop Integration to the ADF Framework, a number of customers internal and external, have started extending their applications in use cases around integration with MS Excel. In an effor to share the knowledge collected since the product came out, we are happy to launch the ADF Desktop Integration Troubleshooting Guide, where usera can find an active collection of best practices to figuring out how to best approach issues while using ADF Desktop Integration. Be sure to bookmark this link and make sure to check it out, plenty of scenarios are covered and more will be added as we continue identifying them. 

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  • Cumulative Feature Overview Tool

    - by Matthew Haavisto
    The popular Cumulative Feature Overview Tool now has a new column that indicates if functionality was introduced in a bundle or maintenance pack (see example).   The CFO tool helps you plan your upgrades by providing concise descriptions of new and enhanced solutions and functionality that have become available between your starting and target releases. You simply identify the products you own, your existing release, and your target implementation release. With a single click, the tool quickly produces a customized set of high-level, concise descriptions of features developed between your starting and target releases. The CFO is available for PeopleTools as well as PeopleSoft applications.

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  • Greetings!!!!

    - by [email protected]
    Greetings everyone!If you're reading this, hopefully it's because you have been following our series of webcasts on Oracle 11gR2 that we've been hosting on Wordpress. If you found us some other way, well that's even better - the more the merrier as they say.In either case, welcome to our new blog!!! Over the next few days, Ill move the old posts from wordpress to here its all in the one location.Right! Who are we? The authors of this blog are the ANZ Inside Consulting Team.Currently, this is made of of:Tom JurcicYasin MohammedAndrew ClarkeRene Poels and me - Alex BlythBasically, our role in Oracle is to help users of our technologies get the most of their existing investments as well as what's new, old, blue, what have you...Ideally, this is all going to be technical in nature and not of a marketing nature (we'll leave the marketing up to others).For now, there's obviously not much here. But that won't last too long. In the mean time, those who are interested can find replays and slides of our previous webcasts on the "Oracle 11g Webcasts" page.Till next timeAlex

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  • Patch Set 11.2.0.2 for Win32 and Win64 now available

    - by Mike Dietrich
    Oracle Database Patch Set 11.2.0.2 for Windows (Patch: 10098816) is now available for download from support.oracle.com: Oracle Database 11.2.0.2 Patch Set for Windows 32bit Oracle Database 11.2.0.2 Patch Set for Windows 64bit Please keep in mind: It's a full install - you don't have to download 11.2.0.1 first, you can start right with 11.2.0.2 You'll get it just from support.oracle.com - no download from OTN or eDelivery as this is a patch set Installation will be done by default into a separate %ORACLE_HOME% .- and this is our strong recommendation. If you'd like to install into your existing 11.2.0.1 %ORACLE_HOME% then you'll have to detach your 11.2.0.1 home from the OUI inventory first (runInstaller -detachHome ORACLE_HOME=c:\orahomes\11.2.0), save the contents of ?\network\admin and ?\database, clean up, install 11.2.0.2 and copy the saved network\admin and \database content back. Btw, Oracle Database Patch Set 10.2.0.5 for HP-UX - Patch:8202632 is available for download as well since today.

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