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• Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

  - by [email protected]

  A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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• Movement prediction for non-shooters

  - by ShadowChaser

  I'm working on an isometric 2D game with moderate-scale multiplayer, approximately 20-30 players connected at once to a persistent server. I've had some difficulty getting a good movement prediction implementation in place. Physics/Movement The game doesn't have a true physics implementation, but uses the basic principles to implement movement. Rather than continually polling input, state changes (ie/ mouse down/up/move events) are used to change the state of the character entity the player is controlling. The player's direction (ie/ north-east) is combined with a constant speed and turned into a true 3D vector - the entity's velocity. In the main game loop, "Update" is called before "Draw". The update logic triggers a "physics update task" that tracks all entities with a non-zero velocity uses very basic integration to change the entities position. For example: entity.Position += entity.Velocity.Scale(ElapsedTime.Seconds) (where "Seconds" is a floating point value, but the same approach would work for millisecond integer values). The key point is that no interpolation is used for movement - the rudimentary physics engine has no concept of a "previous state" or "current state", only a position and velocity. State Change and Update Packets When the velocity of the character entity the player is controlling changes, a "move avatar" packet is sent to the server containing the entity's action type (stand, walk, run), direction (north-east), and current position. This is different from how 3D first person games work. In a 3D game the velocity (direction) can change frame to frame as the player moves around. Sending every state change would effectively transmit a packet per frame, which would be too expensive. Instead, 3D games seem to ignore state changes and send "state update" packets on a fixed interval - say, every 80-150ms. Since speed and direction updates occur much less frequently in my game, I can get away with sending every state change. Although all of the physics simulations occur at the same speed and are deterministic, latency is still an issue. For that reason, I send out routine position update packets (similar to a 3D game) but much less frequently - right now every 250ms, but I suspect with good prediction I can easily boost it towards 500ms. The biggest problem is that I've now deviated from the norm - all other documentation, guides, and samples online send routine updates and interpolate between the two states. It seems incompatible with my architecture, and I need to come up with a better movement prediction algorithm that is closer to a (very basic) "networked physics" architecture. The server then receives the packet and determines the players speed from it's movement type based on a script (Is the player able to run? Get the player's running speed). Once it has the speed, it combines it with the direction to get a vector - the entity's velocity. Some cheat detection and basic validation occurs, and the entity on the server side is updated with the current velocity, direction, and position. Basic throttling is also performed to prevent players from flooding the server with movement requests. After updating its own entity, the server broadcasts an "avatar position update" packet to all other players within range. The position update packet is used to update the client side physics simulations (world state) of the remote clients and perform prediction and lag compensation. Prediction and Lag Compensation As mentioned above, clients are authoritative for their own position. Except in cases of cheating or anomalies, the client's avatar will never be repositioned by the server. No extrapolation ("move now and correct later") is required for the client's avatar - what the player sees is correct. However, some sort of extrapolation or interpolation is required for all remote entities that are moving. Some sort of prediction and/or lag-compensation is clearly required within the client's local simulation / physics engine. Problems I've been struggling with various algorithms, and have a number of questions and problems: Should I be extrapolating, interpolating, or both? My "gut feeling" is that I should be using pure extrapolation based on velocity. State change is received by the client, client computes a "predicted" velocity that compensates for lag, and the regular physics system does the rest. However, it feels at odds to all other sample code and articles - they all seem to store a number of states and perform interpolation without a physics engine. When a packet arrives, I've tried interpolating the packet's position with the packet's velocity over a fixed time period (say, 200ms). I then take the difference between the interpolated position and the current "error" position to compute a new vector and place that on the entity instead of the velocity that was sent. However, the assumption is that another packet will arrive in that time interval, and it's incredibly difficult to "guess" when the next packet will arrive - especially since they don't all arrive on fixed intervals (ie/ state changes as well). Is the concept fundamentally flawed, or is it correct but needs some fixes / adjustments? What happens when a remote player stops? I can immediately stop the entity, but it will be positioned in the "wrong" spot until it moves again. If I estimate a vector or try to interpolate, I have an issue because I don't store the previous state - the physics engine has no way to say "you need to stop after you reach position X". It simply understands a velocity, nothing more complex. I'm reluctant to add the "packet movement state" information to the entities or physics engine, since it violates basic design principles and bleeds network code across the rest of the game engine. What should happen when entities collide? There are three scenarios - the controlling player collides locally, two entities collide on the server during a position update, or a remote entity update collides on the local client. In all cases I'm uncertain how to handle the collision - aside from cheating, both states are "correct" but at different time periods. In the case of a remote entity it doesn't make sense to draw it walking through a wall, so I perform collision detection on the local client and cause it to "stop". Based on point #2 above, I might compute a "corrected vector" that continually tries to move the entity "through the wall" which will never succeed - the remote avatar is stuck there until the error gets too high and it "snaps" into position. How do games work around this?

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• Advanced Continuous Delivery to Azure from TFS, Part 1: Good Enough Is Not Great

  - by jasont

  The folks over on the TFS / Visual Studio team have been working hard at releasing a steady stream of new features for their new hosted Team Foundation Service in the cloud. One of the most significant features released was simple continuous delivery of your solution into your Azure deployments. The original announcement from Brian Harry can be found here. Team Foundation Service is a great platform for .Net developers who are used to working with TFS on-premises. I’ve been using it since it became available at the //BUILD conference in 2011, and when I recently came to work at Stackify, it was one of the first changes I made. Managing work items is much easier than the tool we were using previously, although there are some limitations (more on that in another blog post). However, when continuous deployment was made available, it blew my mind. It was the killer feature I didn’t know I needed. Not to say that I wasn’t previously an advocate for continuous delivery; just that it was always a pain to set up and configure. Having it hosted - and a one-click setup – well, that’s just the best thing since sliced bread. It made perfect sense: my source code is in the cloud, and my deployment is in the cloud. Great! I can queue up a build from my iPad or phone and just let it go! I quickly tore through the quick setup and saw it all work… sort of. This will be the first in a three part series on how to take the building block of Team Foundation Service continuous delivery and build a CD model that will actually work for any team deploying something more advanced than a “Hello World” example. Part 1: Good Enough Is Not Great Part 2: A Model That Works: Branching and Multiple Deployment Environments Part 3: Other Considerations: SQL, Custom Tasks, Etc Good Enough Is Not Great There. I’ve said it. I certainly hope no one on the TFS team is offended, but it’s the truth. Let’s take a look under the hood and understand how it works, and then why it’s not enough to handle real world CD as-is. How it works. (note that I’ve skipped a couple of steps; I already have my accounts set up and something deployed to Azure) The first step is to establish some oAuth magic between your Azure management portal and your TFS Instance. You do this via the management portal. Once it’s done, you have a new build process template in your TFS instance. (Image lifted from the documentation) From here, you’ll get the usual prompts for security, allowing access, etc. But you’ll also get to pick which Solution in your source control to build. Here’s what the bulk of the build definition looks like. All I’ve had to do is add in the solution to build (notice that mine is from a specific branch – Release – more on that later) and I’ve changed the configuration. I trigger the build, and voila! I have an Azure deployment a few minutes later. The beauty of this is that it’s all in the cloud and I’m not waiting for my machine to compile and upload the package. (I also had to enable the build definition first – by default it is created in disabled state, probably a good thing since it will trigger on every.single.checkin by default.) I get to see a history of deployments from the Azure portal, and can link into TFS to see the associated changesets and work items. You’ll notice also that this build definition also automatically put my code in the Staging slot of my Azure deployment – more on this soon. For now, I can VIP swap and be in production. (P.S. I hate VIP swap and “production” and “staging” in Azure. More on that later too.) That’s it. That’s the default out-of-box experience. Easy, right? But it’s full of room for improvement, so let’s get into that….   The Problems Nothing is perfect (except my code – it’s always perfect), and neither is Continuous Deployment without a bit of work to help it fit your dev team’s process. So what are the issues? Issue 1: Staging vs QA vs Prod vs whatever other environments your team may have. This, for me, is the big hairy one. Remember how this automatically deployed to staging rather than prod for us? There are a couple of issues with this model: If I want to deliver to prod, it requires intervention on my part after deployment (via a VIP swap). If I truly want to promote between environments (i.e. Nightly Build –> Stable QA –> Production) I likely have configuration changes between each environment such as database connection strings and this process (and the VIP swap) doesn’t account for this. Yet. Issue 2: Branching and delivering on every check-in. As I mentioned above, I have set this up to target a specific branch – Release – of my code. For the purposes of this example, I have adopted the “basic” branching strategy as defined by the ALM Rangers. This basically establishes a “Main” trunk where you branch off Dev and Release branches. Granted, the Release branch is usually the only thing you will deploy to production, but you certainly don’t want to roll to production automatically when you merge to the Release branch and check-in (unless you like the thrill of it, and in that case, I like your style, cowboy….). Rather, you have nightly build and QA environments, or if you’ve adopted the feature-branch model you have environments for those. Those are the environments you want to continuously deploy to. But that takes us back to Issue 1: we currently have a 1:1 solution to Azure deployment target. Issue 3: SQL and other custom tasks. Let’s be honest and address the elephant in the room: I need to get some sleep because I see an elephant in the room. But seriously, I can’t think of an application I have touched in the last 10 years that doesn’t need to consider SQL changes when deploying code and upgrading an environment. Microsoft seems perfectly content to ignore this elephant for now: yes, they’ve added Data Tier Applications. But let’s be honest with ourselves again: no one really uses it, and it’s not suitable for anything more complex than a Hello World sample project database. Why? Because it doesn’t fit well into a great source control story. Developers make stored procedure and table changes all day long while coding complex applications, and if someone forgets to go update the DACPAC before the automated deployment, you have a broken build until it’s completed. Developers – not just DBAs – also like to work with SQL in SQL tools, not in Visual Studio. I’m really picking on SQL because that’s generally the biggest concern that I hear. But we need to account for any custom tasks as well in the build process.   The Solutions… ? We’ve taken a look at how this all works, and addressed the shortcomings. In my next post (which I promise will be very, very soon), I will detail how I’ve overcome these shortcomings and used this foundation to create a mature, flexible model for deploying my app – any version, any time, to any environment.

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• The Internet of Things Is Really the Internet of People

  - by HCM-Oracle

  By Mark Hurd - Originally Posted on LinkedIn As I speak with CEOs around the world, our conversations invariably come down to this central question: Can we change our corporate cultures and the ways we train and reward our people as rapidly as new technology is changing the work we do, the products we make and how we engage with customers? It’s a critical consideration given today’s pace of disruption, which already is straining traditional management models and HR strategies. Winning companies will bring innovation and vision to their employees and partners by attracting people who will thrive in this emerging world of relentless data, predictive analytics and unlimited what-if scenarios. So, where are we going to find employees who are as familiar with complex data as I am with orderly financial statements and business plans? I’m not just talking about high-end data scientists who most certainly will sit at or near the top of the new decision-making pyramid. Global organizations will need creative and motivated people who will devote their time to manipulating, reviewing, analyzing, sorting and reshaping data to drive business and delight customers. This might seem evident, but my conversations with business people across the globe indicate that only a small number of companies get it. In the past few years, executives have been busy keeping pace with seismic upheavals, including the rise of social customer engagement, the rapid acceleration of product-development cycles and the relentless move to mobile-first. But all of that, I think, is the start of an uphill climb to the top of a roller-coaster. Today, about 10 billion devices across the globe are connected to the Internet. In a couple of years, that number will probably double, and not because we will have bought 10 billion more computers, smart phones and tablets. This unprecedented explosion of Big Data is being triggered by the Internet of Things, which is another way of saying that the numerous intelligent devices touching our everyday lives are all becoming interconnected. Home appliances, food, industrial equipment, pets, pharmaceutical products, pallets, cars, luggage, packaged goods, athletic equipment, even clothing will be streaming data. Some data will provide important information about how to run our businesses and lead healthier lives. Much of it will be extraneous. How does a CEO cope with this unimaginable volume and velocity of data, much less harness it to excite and delight customers? Here are three things CEOs must do to tackle this challenge: 1) Take care of your employees, take care of your customers. Larry Ellison recently noted that the two most important priorities for any CEO today revolve around people: Taking care of your employees and taking care of your customers. Companies in today’s hypercompetitive business environment simply won’t be able to survive unless they’ve got world-class people at all levels of the organization. CEOs must demonstrate a commitment to employees by becoming champions for HR systems that empower every employee to fully understand his or her job, how it ties into the corporate framework, what’s expected of them, what training is available, and how they can use an embedded social network to communicate, collaborate and excel. Over the next several years, many of the world’s top industrialized economies will see a turnover in the workforce on an unprecedented scale. Across the United States, Europe, China and Japan, the “baby boomer” generation will be retiring and, by 2020, we’ll see turnovers in those regions ranging from 10 to 30 percent. How will companies replace all that brainpower, experience and know-how? How will CEOs perpetuate the best elements of their corporate cultures in the midst of this profound turnover? The challenge will be daunting, but it can be met with world-class HR technology. As companies begin replacing up to 30 percent of their workforce, they will need thousands of new types of data-native workers to exploit the Internet of Things in the service of the Internet of People. The shift in corporate mindset here can’t be overstated. The CEO has to be at the forefront of this new way of recruiting, training, motivating, aligning and developing truly 21-century talent. 2) Start thinking today about the Internet of People. Some forward-looking companies have begun pursuing the “democratization of data.” This allows more people within a company greater access to data that can help them make better decisions, move more quickly and keep pace with the changing interests and demands of their customers. As a result, we’ve seen organizations flatten out, growing numbers of well-informed people authorized to make decisions without corporate approval and a movement of engagement away from headquarters to the point of contact with the customer. These are profound changes, and I’m a huge proponent. As I think about what the next few years will bring as companies become deluged with unprecedented streams of data, I’m convinced that we’ll need dramatically different organizational structures, decision-making models, risk-management profiles and reward systems. For example, if a car company’s marketing department mines incoming data to determine that customers are shifting rapidly toward neon-green models, how many layers of approval, review, analysis and sign-off will be needed before the factory starts cranking out more neon-green cars? Will we continue to have organizations where too many people are empowered to say “No” and too few are allowed to say “Yes”? If so, how will those companies be able to compete in a world in which customers have more choices, instant access to more information and less loyalty than ever before? That’s why I think CEOs need to begin thinking about this problem right now, not in a year or two when competitors are already reshaping their organizations to match the marketplace’s new realities. 3) Partner with universities to help create a new type of highly skilled workers. Several years ago, universities introduced new undergraduate as well as graduate-level programs in analytics and informatics as the business need for deeper insights into the booming world of data began to explode. Today, as the growth rate of data continues to soar, we know that the Internet of Things will only intensify that growth. Moreover, as Big Data fuels insights that can be shaped into products and services that generate revenue, the demand for data scientists and data specialists will go on unabated. Beyond that top-level expertise, companies are going to need data-native thinkers at all levels of the organization. Where will this new type of worker come from? I think it’s incumbent on the business community to collaborate with universities to develop new curricula designed to turn out graduates who can capitalize on the data-driven world that the Internet of Things is surely going to create. These new workers will create opportunities to help their companies in fields as diverse as product design, customer service, marketing, manufacturing and distribution. They will become innovative leaders in fashioning an entirely new type of workforce and organizational structure optimized to fully exploit the Internet of Things so that it becomes a high-value enabler of the Internet of People. Mark Hurd is President of Oracle Corporation and a member of the company's Board of Directors. He joined Oracle in 2010, bringing more than 30 years of technology industry leadership, computer hardware expertise, and executive management experience to his role with the company. As President, Mr. Hurd oversees the corporate direction and strategy for Oracle's global field operations, including marketing, sales, consulting, alliances and channels, and support. He focuses on strategy, leadership, innovation, and customers.

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• SQL SERVER – Weekly Series – Memory Lane – #034

  - by Pinal Dave

  Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 UDF – User Defined Function to Strip HTML – Parse HTML – No Regular Expression The UDF used in the blog does fantastic task – it scans entire HTML text and removes all the HTML tags. It keeps only valid text data without HTML task. This is one of the quite commonly requested tasks many developers have to face everyday. De-fragmentation of Database at Operating System to Improve Performance Operating system skips MDF file while defragging the entire filesystem of the operating system. It is absolutely fine and there is no impact of the same on performance. Read the entire blog post for my conversation with our network engineers. Delay Function – WAITFOR clause – Delay Execution of Commands How do you delay execution of the commands in SQL Server – ofcourse by using WAITFOR keyword. In this blog post, I explain the same with the help of T-SQL script. Find Length of Text Field To measure the length of TEXT fields the function is DATALENGTH(textfield). Len will not work for text field. As of SQL Server 2005, developers should migrate all the text fields to VARCHAR(MAX) as that is the way forward. Retrieve Current Date Time in SQL Server CURRENT_TIMESTAMP, GETDATE(), {fn NOW()} There are three ways to retrieve the current datetime in SQL SERVER. CURRENT_TIMESTAMP, GETDATE(), {fn NOW()} Explanation and Comparison of NULLIF and ISNULL An interesting observation is NULLIF returns null if it comparison is successful, whereas ISNULL returns not null if its comparison is successful. In one way they are opposite to each other. Here is my question to you - How to create infinite loop using NULLIF and ISNULL? If this is even possible? 2008 Introduction to SERVERPROPERTY and example SERVERPROPERTY is a very interesting system function. It returns many of the system values. I use it very frequently to get different server values like Server Collation, Server Name etc. SQL Server Start Time We can use DMV to find out what is the start time of SQL Server in 2008 and later version. In this blog you can see how you can do the same. Find Current Identity of Table Many times we need to know what is the current identity of the column. I have found one of my developers using aggregated function MAX () to find the current identity. However, I prefer following DBCC command to figure out current identity. Create Check Constraint on Column Some time we just need to create a simple constraint over the table but I have noticed that developers do many different things to make table column follow rules than just creating constraint. I suggest constraint is a very useful concept and every SQL Developer should pay good attention to this subject. 2009 List Schema Name and Table Name for Database This is one of the blog post where I straight forward display script. One of the kind of blog posts, which I still love to read and write. Clustered Index on Separate Drive From Table Location A table devoid of primary key index is called heap, and here data is not arranged in a particular order, which gives rise to issues that adversely affect performance. Data must be stored in some kind of order. If we put clustered index on it then the order will be forced by that index and the data will be stored in that particular order. Understanding Table Hints with Examples Hints are options and strong suggestions specified for enforcement by the SQL Server query processor on DML statements. The hints override any execution plan the query optimizer might select for a query. 2010 Data Pages in Buffer Pool – Data Stored in Memory Cache One of my earlier year article, which I still read it many times and point developers to read it again. It is clear from the Resultset that when more than one index is used, datapages related to both or all of the indexes are stored in Memory Cache separately. TRANSACTION, DML and Schema Locks Can you create a situation where you can see Schema Lock? Well, this is a very simple question, however during the interview I notice over 50 candidates failed to come up with the scenario. In this blog post, I have demonstrated the situation where we can see the schema lock in database. 2011 Solution – Puzzle – Statistics are not updated but are Created Once In this example I have created following situation: Create Table Insert 1000 Records Check the Statistics Now insert 10 times more 10,000 indexes Check the Statistics – it will be NOT updated Auto Update Statistics and Auto Create Statistics for database is TRUE Now I have requested two things in the example 1) Why this is happening? 2) How to fix this issue? Selecting Domain from Email Address This is a straight to script blog post where I explain how to select only domain name from entire email address. Solution – Generating Zero Without using Any Numbers in T-SQL How to get zero digit without using any digit? This is indeed a very interesting question and the answer is even interesting. Try to come up with answer in next 10 minutes and if you can’t come up with the answer the blog post read this post for solution. 2012 Simple Explanation and Puzzle with SOUNDEX Function and DIFFERENCE Function In simple words - SOUNDEX converts an alphanumeric string to a four-character code to find similar-sounding words or names. DIFFERENCE function returns an integer value. The  integer returned is the number of characters in the SOUNDEX values that are the same. Read Only Files and SQL Server Management Studio (SSMS) I have come across a very interesting feature in SSMS related to “Read Only” files. I believe it is a little unknown feature as well so decided to write a blog about the same. Identifying Column Data Type of uniqueidentifier without Querying System Tables How do I know if any table has a uniqueidentifier column and what is its value without using any DMV or System Catalogues? Only information you know is the table name and you are allowed to return any kind of error if the table does not have uniqueidentifier column. Read the blog post to find the answer. Solution – User Not Able to See Any User Created Object in Tables – Security and Permissions Issue Interesting question – “When I try to connect to SQL Server, it lets me connect just fine as well let me open and explore the database. I noticed that I do not see any user created instances but when my colleague attempts to connect to the server, he is able to explore the database as well see all the user created tables and other objects. Can you help me fix it?” Importing CSV File Into Database – SQL in Sixty Seconds #018 – Video Here is interesting small 60 second video on how to import CSV file into Database. ColumnStore Index – Batch Mode vs Row Mode Here is the logic behind when Columnstore Index uses Batch Mode and when it uses Row Mode. A batch typically represents about 1000 rows of data. Batch mode processing also uses algorithms that are optimized for the multicore CPUs and increased memory throughput. Follow up – Usage of $rowguid and $IDENTITY This is an excellent follow up blog post of my earlier blog post where I explain where to use $rowguid and $identity.  If you do not know the difference between them, this is a blog with a script example. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Grow Your Business with Security

  - by Darin Pendergraft

  Author: Kevin Moulton Kevin Moulton has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East EnterpriseSecurity Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. It happened again! There I was, reading something interesting online, and realizing that a friend might find it interesting too. I clicked on the little email link, thinking that I could easily forward this to my friend, but no! Instead, a new screen popped up where I was asked to create an account. I was expected to create a User ID and password, not to mention providing some personally identifiable information, just for the privilege of helping that website spread their word. Of course, I didn’t want to have to remember a new account and password, I didn’t want to provide the requisite information, and I didn’t want to waste my time. I gave up, closed the web page, and moved on to something else. I was left with a bad taste in my mouth, and my friend might never find her way to this interesting website. If you were this content provider, would this be the outcome you were looking for? A few days later, I had a similar experience, but this one went a little differently. I was surfing the web, when I happened upon some little chotcke that I just had to have. I added it to my cart. When I went to buy the item, I was again brought to a page to create account. Groan! But wait! On this page, I also had the option to sign in with my OpenID account, my Facebook account, my Yahoo account, or my Google Account. I have all of those! No new account to create, no new password to remember, and no personally identifiable information to be given to someone else (I’ve already given it all to those other guys, after all). In this case, the vendor was easy to deal with, and I happily completed the transaction. That pleasant experience will bring me back again. This is where security can grow your business. It’s a differentiator. You’ve got to have a presence on the web, and that presence has to take into account all the smart phones everyone’s carrying, and the tablets that took over cyber Monday this year. If you are a company that a customer can deal with securely, and do so easily, then you are a company customers will come back to again and again. I recently had a need to open a new bank account. Every bank has a web presence now, but they are certainly not all the same. I wanted one that I could deal with easily using my laptop, but I also wanted 2-factor authentication in case I had to login from a shared machine, and I wanted an app for my iPad. I found a bank with all three, and that’s who I am doing business with. Let’s say, for example, that I’m in a regular Texas Hold-em game on Friday nights, so I move a couple of hundred bucks from checking to savings on Friday afternoons. I move a similar amount each week and I do it from the same machine. The bank trusts me, and they trust my machine. Most importantly, they trust my behavior. This is adaptive authentication. There should be no reason for my bank to make this transaction difficult for me. Now let's say that I login from a Starbucks in Uzbekistan, and I transfer $2,500. What should my bank do now? Should they stop the transaction? Should they call my home number? (My former bank did exactly this once when I was taking money out of an ATM on a business trip, when I had provided my cell phone number as my primary contact. When I asked them why they called my home number rather than my cell, they told me that their “policy” is to call the home number. If I'm on the road, what exactly is the use of trying to reach me at home to verify my transaction?) But, back to Uzbekistan… Should my bank assume that I am happily at home in New Jersey, and someone is trying to hack into my account? Perhaps they think they are protecting me, but I wouldn’t be very happy if I happened to be traveling on business in Central Asia. What if my bank were to automatically analyze my behavior and calculate a risk score? Clearly, this scenario would be outside of my typical behavior, so my risk score would necessitate something more than a simple login and password. Perhaps, in this case, a one-time password to my cell phone would prove that this is not just some hacker half way around the world. But, what if you're not a bank? Do you need this level of security? If you want to be a business that is easy to deal with while also protecting your customers, then of course you do. You want your customers to trust you, but you also want them to enjoy doing business with you. Make it easy for them to do business with you, and they’ll come back, and perhaps even Tweet about it, or Like you, and then their friends will follow. How can Oracle help? Oracle has the technology and expertise to help you to grown your business with security. Oracle Adaptive Access Manager will help you to prevent fraud while making it easier for your customers to do business with you by providing the risk analysis I discussed above, step-up authentication, and much more. Oracle Mobile and Social Access Service will help you to secure mobile access to applications by expanding on your existing back-end identity management infrastructure, and allowing your customers to transact business with you using the social media accounts they already know. You also have device fingerprinting and metrics to help you to grow your business securely. Security is not just a cost anymore. It’s a way to set your business apart. With Oracle’s help, you can be the business that everyone’s tweeting about. Image courtesy of Flickr user shareski

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• T4 Performance Counters explained

  - by user13346607

  Now that T4 is out for a few month some people might have wondered what details of the new pipeline you can monitor. A "cpustat -h" lists a lot of events that can be monitored, and only very few are self-explanatory. I will try to give some insight on all of them, some of these "PIC events" require an in-depth knowledge of T4 pipeline. Over time I will try to explain these, for the time being these events should simply be ignored. (Side note: some counters changed from tape-out 1.1 (*only* used in the T4 beta program) to tape-out 1.2 (used in the systems shipping today) The table only lists the tape-out 1.2 counters) 0 0 1 1058 6033 Oracle Microelectronics 50 14 7077 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} pic name (cpustat) Prose Comment Sel-pipe-drain-cycles, Sel-0-[wait|ready], Sel-[1,2] Sel-0-wait counts cycles a strand waits to be selected. Some reasons can be counted in detail; these are: Sel-0-ready: Cycles a strand was ready but not selected, that can signal pipeline oversubscription Sel-1: Cycles only one instruction or µop was selected Sel-2: Cycles two instructions or µops were selected Sel-pipe-drain-cycles: cf. PRM footnote 8 to table 10.2 Pick-any, Pick-[0|1|2|3] Cycles one, two, three, no or at least one instruction or µop is picked Instr_FGU_crypto Number of FGU or crypto instructions executed on that vcpu Instr_ld dto. for load Instr_st dto. for store SPR_ring_ops dto. for SPR ring ops Instr_other dto. for all other instructions not listed above, PRM footnote 7 to table 10.2 lists the instructions Instr_all total number of instructions executed on that vcpu Sw_count_intr Nr of S/W count instructions on that vcpu (sethi %hi(fc000),%g0 (whatever that is))  Atomics nr of atomic ops, which are LDSTUB/a, CASA/XA, and SWAP/A SW_prefetch Nr of PREFETCH or PREFETCHA instructions Block_ld_st Block loads or store on that vcpu IC_miss_nospec, IC_miss_[L2_or_L3|local|remote]\ _hit_nospec Various I$ misses, distinguished by where they hit. All of these count per thread, but only primary events: T4 counts only the first occurence of an I$ miss on a core for a certain instruction. If one strand misses in I$ this miss is counted, but if a second strand on the same core misses while the first miss is being resolved, that second miss is not counted This flavour of I$ misses counts only misses that are caused by instruction that really commit (note the "_nospec") BTC_miss Branch target cache miss ITLB_miss ITLB misses (synchronously counted) ITLB_miss_asynch dto. but asynchronously [I|D]TLB_fill_\ [8KB|64KB|4MB|256MB|2GB|trap] H/W tablewalk events that fill ITLB or DTLB with translation for the corresponding page size. The “_trap” event occurs if the HWTW was not able to fill the corresponding TLB IC_mtag_miss, IC_mtag_miss_\ [ptag_hit|ptag_miss|\ ptag_hit_way_mismatch] I$ micro tag misses, with some options for drill down Fetch-0, Fetch-0-all fetch-0 counts nr of cycles nothing was fetched for this particular strand, fetch-0-all counts cycles nothing was fetched for all strands on a core Instr_buffer_full Cycles the instruction buffer for a strand was full, thereby preventing any fetch BTC_targ_incorrect Counts all occurences of wrongly predicted branch targets from the BTC [PQ|ROB|LB|ROB_LB|SB|\ ROB_SB|LB_SB|RB_LB_SB|\ DTLB_miss]\ _tag_wait ST_q_tag_wait is listed under sl=20. These counters monitor pipeline behaviour therefore they are not strand specific: PQ_...: cycles Rename stage waits for a Pick Queue tag (might signal memory bound workload for single thread mode, cf. Mail from Richard Smith) ROB_...: cycles Select stage waits for a ROB (ReOrderBuffer) tag LB_...: cycles Select stage waits for a Load Buffer tag SB_...: cycles Select stage waits for Store Buffer tag combinations of the above are allowed, although some of these events can overlap, the counter will only be incremented once per cycle if any of these occur DTLB_...: cycles load or store instructions wait at Pick stage for a DTLB miss tag [ID]TLB_HWTW_\ [L2_hit|L3_hit|L3_miss|all] Counters for HWTW accesses caused by either DTLB or ITLB misses. Canbe further detailed by where they hit IC_miss_L2_L3_hit, IC_miss_local_remote_remL3_hit, IC_miss I$ prefetches that were dropped because they either miss in L2$ or L3$ This variant counts misses regardless if the causing instruction commits or not DC_miss_nospec, DC_miss_[L2_L3|local|remote_L3]\ _hit_nospec D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters DTLB_miss_asynch counts all DTLB misses asynchronously, there is no way to count them synchronously DC_pref_drop_DC_hit, SW_pref_drop_[DC_hit|buffer_full] L1-D$ h/w prefetches that were dropped because of a D$ hit, counted per core. The others count software prefetches per strand [Full|Partial]_RAW_hit_st_[buf|q] Count events where a load wants to get data that has not yet been stored, i. e. it is still inside the pipeline. The data might be either still in the store buffer or in the store queue. If the load's data matches in the SB and in the store queue the data in buffer takes precedence of course since it is younger [IC|DC]_evict_invalid, [IC|DC|L1]_snoop_invalid, [IC|DC|L1]_invalid_all Counter for invalidated cache evictions per core St_q_tag_wait Number of cycles pipeline waits for a store queue tag, of course counted per core Data_pref_[drop_L2|drop_L3|\ hit_L2|hit_L3|\ hit_local|hit_remote] Data prefetches that can be further detailed by either why they were dropped or where they did hit St_hit_[L2|L3], St_L2_[local|remote]_C2C, St_local, St_remote Store events distinguished by where they hit or where they cause a L2 cache-to-cache transfer, i.e. either a transfer from another L2$ on the same die or from a different die DC_miss, DC_miss_\ [L2_L3|local|remote]_hit D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters L2_[clean|dirty]_evict Per core clean or dirty L2$ evictions L2_fill_buf_full, L2_wb_buf_full, L2_miss_buf_full Per core L2$ buffer events, all count number of cycles that this state was present L2_pipe_stall Per core cycles pipeline stalled because of L2$ Branches Count branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_taken Counts taken branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_mispred, Br_dir_mispred, Br_trg_mispred, Br_trg_mispred_\ [far_tbl|indir_tbl|ret_stk] Counter for various branch misprediction events.  Cycles_user counts cycles, attribute setting hpriv, nouser, sys controls addess space to count in Commit-[0|1|2], Commit-0-all, Commit-1-or-2 Number of times either no, one, or two µops commit for a strand. Commit-0-all counts number of times no µop commits for the whole core, cf. footnote 11 to table 10.2 in PRM for a more detailed explanation on how this counters interacts with the privilege levels

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• Are Chromebooks the New Netbooks, and What Does That Mean?

  - by Chris Hoffman

  Netbooks — small, cheap, slow laptops — were once very popular. They fell out of favor — people bought them because they seemed cheap and portable, but the actual experience was lackluster. Most netbooks now sit unused. Windows netbooks have vanished from stores today, but there’s a new super-cheap laptop — the Chromebook. Chromebook sales numbers are impressive, but their usage statistics tell a different story. Are Chromebooks just the new netbook? The Problem With Netbooks Netbooks seemed appealing, especially in an age before tablets and lightweight ultrabooks. You could buy a netbook for $200 or so and have a portable device that let you get on the Internet. The name “netbook” spelled that out — it was a portable device for getting on the ‘net. They weren’t really that great. The original netbook was a lightweight Asus Eee PC that ran Linux alone and had a small amount of fast flash storage. Netbooks eventually ran heavier Windows XP operating systems — Windows Vista was out, but it was just too bloated to run on netbooks. Manufacturers added slow magnetic hard drives, bloatware, and even DVD drives! They couldn’t run most Windows software very well. The build quality was poor and their keyboards were tiny and cramped. People liked the idea of a lightweight device that let them get on the Internet and loved the cheap price, but the actual experience wasn’t great. Chromebook Sales Chromebook sales numbers seem surprisingly high. NPD reported that Chromebooks were 21% of all notebooks sold in the US in 2013. If you combine laptop and tablet sales into a single statistic, Chromebooks were 9.6% of all those devices sold. That’s 2/3 as many Chromebooks sold as iPads in the US! Of Amazon’s best-selling laptop computers, two of the top three are Chromebooks. These definitely look like successful products. Unlike netbooks, Chromebooks are taking off in a big way in the education market. Many schools are buying Chromebooks for their students instead of more expensive Windows laptops. They’re easier to manage and lock down than Windows laptops, but — more importantly for cash-strapped schools — they’re very cheap. Netbooks never had this sort of momentum in schools. Chromebook Usage Statistics Here’s where the rosy picture of Chromebooks starts to become more realistic. StatCounter’s browser usage statistics show how widely used different operating systems are. For example, Windows 7 has the highest share with 35.71% of web activity in April, 2014. The chart doesn’t even show Chrome OS at all, although there is an “Other” number near the bottom. Click the Download Data link to download a CSV file and we can view more detailed information. Chrome OS only accounted for 0.38% of web usage in April, 2014. Desktop Linux, which people often shrug at, accounted for 1.52% in the same month. To its credit, Chrome OS usage has increased. Chromebooks were widely mocked back in November, 2013 when the sales numbers came out. After all, they only accounted for 0.11% of web usage globally in November, 2013! But Chrome OS numbers have been improving: Nov, 2013: 0.11% Dec, 2013: 0.22% Jan, 2014: 0.31% Feb, 2014: 0.35% Mar, 2014: 0.36% Apr, 2014: 0.38% Chrome OS is climbing, but it’s definitely still in the “Other” category. It isn’t as high as we’d expect to see it with those types of sales numbers. Chromebooks vs. Netbooks Chromebooks are more limited devices than traditional PCs. You can do quite a few things, but you have to do it all using Chrome or Chrome apps. Most people won’t be enabling developer mode and installing a Linux desktop. You don’t have access to the powerful desktop software available for Windows and even Mac OS X. On the other hand, these Chromebooks are less compromised than netbooks in many ways. They come with a lightweight operating system designed for portable, mobile devices. They don’t come packed with any bloatware, like the bloatware you’ll find on competing Windows PCs and the original netbooks. They’re cheaper because the manufacturer doesn’t have to pay for a Windows license. There’s no need for antivirus software weighing the operating system down. They’re larger than the original netbooks, with many of them being 11.6-inches instead of the original 8-inch bodies many older netbooks came with. They have larger, more comfortable keyboards and fast solid-state storage. Really, Chromebooks are what netbooks wanted to be. People didn’t buy netbooks to use typical Windows software — they just wanted a lightweight PC. Of course, for many people, the real successor to netbooks is tablets. If all you want is a portable device to throw in a bag so you can get online, maybe a tablet is better. Where Does This Leave Chromebooks? So, are Chromebooks the new netbooks? It’s a bit early to answer that question. Chromebooks are definitely not out of the competition — their sales look good and their usage share is increasing. On the other hand, Chrome OS is still pretty far behind. They’re not catching fire like tablets did. Maybe netbooks were just before their time and Chromebooks were what they were always meant to be. Just as Microsoft’s Windows XP tablets failed, Windows XP netbooks also failed. Tablets took off with a more refined operating system on better hardware years later. “Netbooks” — or Chromebooks — are now taking off with a more purpose-built operating system on better hardware, too. It’s hard to count Chromebooks out because they provide a much better experience than netbooks ever did. If you’re one of the people who wants to use old Windows desktop apps on your portable laptop, you may think netbooks were better — but most people don’t want that. But maybe people either want a full desktop PC experience or a full mobile tablet experience. Is there a place for a laptop with a keyboard that can only view websites? We’ll have to wait and see. Image Credit: Kevin Jarret on Flickr, Clive Darra on Flickr, Sean Freese on Flickr

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• Clustering for Mere Mortals (Pt3)

  - by Geoff N. Hiten

  The Controller Now we get to the meat of the matter.  You want a virtual cluster, the first thing you have to do is create your own portable domain.  IStart with a plain vanilla install of Windows 2003 R2 Standard on a semi-default VM. (1 GB RAM, 2 cores, 2 NICs, 128GB dynamically expanding VHD file).  I chose this because it had the smallest disk and memory footprint of any current supported Microsoft Server product.  I created the VM with a single dynamically expanding VHD, one fixed 16 GB VHD, and two NICs.  One NIC is connected to the outside world and the other one is part of an internal-only network.  The first NIC is set up as a DHCP client.  We will get to the other one later. I actually tried this with Windows 2008 R2, but it failed miserably.  Not sure whether it was 2008 R2 or the fact I tried to use cloned VMs in the cluster.  Clustering is one place where NewSID would really come in handy.  Too bad Microsoft bought and buried it. Load and Patch the OS (hence the need for the outside connection).This is a good time to go get dinner.  Maybe a movie too.  There are close to a hundred patches that need to be downloaded and applied.  Avoiding that mess was why I put so much time into trying to get the 2008 R2 version working.  Maybe next time.  Don’t forget to add the extensions for VMLite (or whatever virtualization product you prefer). Set a fixed IP address on the internal-only NIC.  Do not give it a gateway.  Put the same IP address for the NIC and for the DNS Server.  This IP should be in a range that is never available on your public network.  You will need all the addresses in the range available.  See the previous post for the exact settings I used. I chose 10.97.230.1 as the server.  The rest of the 10.97.230 range is what I will use later.  For the curious, those numbers are based on elements of my home address.  Not truly random, but good enough for this project. Do not bridge the network connections.  I never allowed the cluster nodes direct access to any public network. Format the fixed VHD and leave it alone for now. Promote the VM to a Domain Controller.  If you have never done this, don’t worry.  The only meaningful decision is what to call the new domain.  I prefer a bogus name that does not correspond to a real Top-Level Domain (TLD).  .com, .biz., .net, .org  are all TLDs that we know and love.  I chose .test as the TLD since it is descriptive AND it does not exist in the real world.  The domain is called MicroAD.  This gives me MicroAD.Test as my domain. During the promotion process, you will be prompted to install DNS as part of the Domain creation process.  You want to accept this option.  The installer will automatically assign this DNS server as the authoritative owner of the MicroAD.test DNS domain (not to be confused with the MicroAD.test Active Directory domain.) For the rest of the DCPROMO process, just accept the defaults. Now let’s make our IP address management easy.  Add the DHCP Role to the server.  Add the server (10.97.230.1 in this case) as the default gateway to assign to DHCP clients.  Here is where you have to be VERY careful and bind it ONLY to the Internal NIC.  Trust me, your network admin will NOT like an extra DHCP server “helping” out on her network.  Go ahead and create a range of 10-20 IP Addresses in your scope.  You might find other uses for a pocket domain controller <cough> Mirroring </cough> than just for building a cluster.  And Clustering in SQL 2008 and Windows 2008 R2 fully supports DHCP addresses. Now we have three of the five key roles ready.  Two more to go. Next comes file sharing.  Since your cluster node VMs will not have access to any outside, you have to have some way to get files into these VMs.  I simply go to the root of C: and create a “Shared” folder.  I then share it out and grant full control to “Everyone” to both the share and to the underlying NTFS folder.   This will be immensely useful for Service Packs, demo databases, and any other software that isn’t packaged as an ISO that we can mount to the VM. Finally we need to create a block-level multi-connect storage device.  The kind folks at Starwinds Software (http://www.starwindsoftware.com/) graciously gave me a non-expiring demo license for expressly this purpose.  Their iSCSI SAN software lets you create an iSCSI target from nearly any storage medium.  Refreshingly, their product does exactly what they say it does.  Thanks. Remember that 16 GB VHD file?  That is where we are going to carve into our LUNs.  I created an iSCSI folder off the root, just so I can keep everything organized.  I then carved 5 ea. 2 GB iSCSI targets from that folder.  I chose a fixed VHD for performance.  I tried this earlier with a dynamically expanding VHD, but too many layers of abstraction and sparseness combined to make it unusable even for a demo.  Stick with a fixed VHD so there is a one-to-one mapping between abstract and physical storage.  If you read the previous post, you know what I named these iSCSI LUNs and why.  Yes, I do have some left over space.  Always leave yourself room for future growth or options. This gets us up to where we can actually build the nodes and install SQL.  As with most clusters, the real work happens long before the individual nodes get installed and configured.  At least it does if you want the cluster to be a true high-availability platform.

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• SQL Server Table Polling by Multiple Subscribers

  - by Daniel Hester

  Background Designing Stored Procedures that are safe for multiple subscribers (to call simultaneously) can be challenging.  For example let’s say that you want multiple worker processes to poll a shared work queue that’s encapsulated as a SQL Table. This is a common scenario and through experience you’ll find that you want to use Table Hints to prevent unwanted locking when performing simultaneous queries on the same table. There are three table hints to consider: NOLOCK, READPAST and UPDLOCK. Both NOLOCK and READPAST table hints allow you to SELECT from a table without placing a LOCK on that table. However, SELECTs with the READPAST hint will ignore any records that are locked due to being updated/inserted (or otherwise “dirty”), whereas a SELECT with NOLOCK ignores all locks including dirty reads. For the initial update of the flag (that marks the record as available for subscription) I don’t use the NOLOCK Table Hint because I want to be sensitive to the “active” records in the table and I want to exclude them.  I use an Update Lock (UPDLOCK) in conjunction with a WHERE clause that uses a sub-select with a READPAST Table Hint in order to explicitly lock the records I’m updating (UPDLOCK) but not place a lock on the table when selecting the records that I’m going to update (READPAST). UPDATES should be allowed to lock the rows affected because we’re probably changing a flag on a record so that it is not included in a SELECT from another subscriber. On the UPDATE statement we should explicitly use the UPDLOCK to guard against lock escalation. A SELECT to check for the next record(s) to process can result in a shared read lock being held by more than one subscriber polling the shared work queue (SQL table). It is expected that more than one worker process (or server) might try to process the same new record(s) at the same time. When each process then tries to obtain the update lock, none of them can because another process has a shared read lock in place. Thus without the UPDLOCK hint the result would be a lock escalation deadlock; however with the UPDLOCK hint this condition is mitigated against. Note that using the READPAST table hint requires that you also set the ISOLATION LEVEL of the transaction to be READ COMMITTED (rather than the default of SERIALIZABLE). Guidance In the Stored Procedure that returns records to the multiple subscribers: Perform the UPDATE first. Change the flag that makes the record available to subscribers.  Additionally, you may want to update a LastUpdated datetime field in order to be able to check for records that “got stuck” in an intermediate state or for other auditing purposes. In the UPDATE statement use the (UPDLOCK) Table Hint on the UPDATE statement to prevent lock escalation. In the UPDATE statement also use a WHERE Clause that uses a sub-select with a (READPAST) Table Hint to select the records that you’re going to update. In the UPDATE statement use the OUTPUT clause in conjunction with a Temporary Table to isolate the record(s) that you’ve just updated and intend to return to the subscriber. This is the fastest way to update the record(s) and to get the records’ identifiers within the same operation. Finally do a set-based SELECT on the main Table (using the Temporary Table to identify the records in the set) with either a READPAST or NOLOCK table hint.  Use NOLOCK if there are other processes (besides the multiple subscribers) that might be changing the data that you want to return to the multiple subscribers; or use READPAST if you're sure there are no other processes (besides the multiple subscribers) that might be updating column data in the table for other purposes (e.g. changes to a person’s last name).  NOLOCK is generally the better fit in this part of the scenario. See the following as an example: CREATE PROCEDURE [dbo].[usp_NewCustomersSelect] AS BEGIN -- OVERRIDE THE DEFAULT ISOLATION LEVEL SET TRANSACTION ISOLATION LEVEL READ COMMITTED -- SET NOCOUNT ON SET NOCOUNT ON -- DECLARE TEMP TABLE -- Note that this example uses CustomerId as an identifier; -- you could just use the Identity column Id if that’s all you need. DECLARE @CustomersTempTable TABLE ( CustomerId NVARCHAR(255) ) -- PERFORM UPDATE FIRST -- [Customers] is the name of the table -- [Id] is the Identity Column on the table -- [CustomerId] is the business document key used to identify the -- record globally, i.e. in other systems or across SQL tables -- [Status] is INT or BIT field (if the status is a binary state) -- [LastUpdated] is a datetime field used to record the time of the -- last update UPDATE [Customers] WITH (UPDLOCK) SET [Status] = 1, [LastUpdated] = GETDATE() OUTPUT [INSERTED].[CustomerId] INTO @CustomersTempTable WHERE ([Id] = (SELECT TOP 100 [Id] FROM [Customers] WITH (READPAST) WHERE ([Status] = 0) ORDER BY [Id] ASC)) -- PERFORM SELECT FROM ENTITY TABLE SELECT [C].[CustomerId], [C].[FirstName], [C].[LastName], [C].[Address1], [C].[Address2], [C].[City], [C].[State], [C].[Zip], [C].[ShippingMethod], [C].[Id] FROM [Customers] AS [C] WITH (NOLOCK), @CustomersTempTable AS [TEMP] WHERE ([C].[CustomerId] = [TEMP].[CustomerId]) END In a system that has been designed to have multiple status values for records that need to be processed in the Work Queue it is necessary to have a “Watch Dog” process by which “stale” records in intermediate states (such as “In Progress”) are detected, i.e. a [Status] of 0 = New or Unprocessed; a [Status] of 1 = In Progress; a [Status] of 2 = Processed; etc.. Thus, if you have a business rule that states that the application should only process new records if all of the old records have been processed successfully (or marked as an error), then it will be necessary to build a monitoring process to detect stalled or stale records in the Work Queue, hence the use of the LastUpdated column in the example above. The Status field along with the LastUpdated field can be used as the criteria to detect stalled / stale records. It is possible to put this watchdog logic into the stored procedure above, but I would recommend making it a separate monitoring function. In writing the stored procedure that checks for stale records I would recommend using the same kind of lock semantics as suggested above. The example below looks for records that have been in the “In Progress” state ([Status] = 1) for greater than 60 seconds: CREATE PROCEDURE [dbo].[usp_NewCustomersWatchDog] AS BEGIN -- TO OVERRIDE THE DEFAULT ISOLATION LEVEL SET TRANSACTION ISOLATION LEVEL READ COMMITTED -- SET NOCOUNT ON SET NOCOUNT ON DECLARE @MaxWait int; SET @MaxWait = 60 IF EXISTS (SELECT 1 FROM [dbo].[Customers] WITH (READPAST) WHERE ([Status] = 1) AND (DATEDIFF(s, [LastUpdated], GETDATE()) > @MaxWait)) BEGIN SELECT 1 AS [IsWatchDogError] END ELSE BEGIN SELECT 0 AS [IsWatchDogError] END END Downloads The zip file below contains two SQL scripts: one to create a sample database with the above stored procedures and one to populate the sample database with 10,000 sample records.  I am very grateful to Red-Gate software for their excellent SQL Data Generator tool which enabled me to create these sample records in no time at all. References http://msdn.microsoft.com/en-us/library/ms187373.aspx http://www.techrepublic.com/article/using-nolock-and-readpast-table-hints-in-sql-server/6185492 http://geekswithblogs.net/gwiele/archive/2004/11/25/15974.aspx http://grounding.co.za/blogs/romiko/archive/2009/03/09/biztalk-sql-receive-location-deadlocks-dirty-reads-and-isolation-levels.aspx

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• The Business of Winning Innovation: An Exclusive Blog Series

  - by Kerrie Foy

  "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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• Web Site Performance and Assembly Versioning

  - by capgpilk

  I originally wanted to write this post in one, but there is quite a large amount of information which can be broken down into different areas, so I am going to publish it in three posts. Minification and Concatination of JavaScript and CSS Files – this post Versioning Combined Files Using Subversion – published shortly Versioning Combined Files Using Mercurial – published shortly Website Performance There are many ways to improve web site performance, two areas are reducing the amount of data that is served up from the web server and reducing the number of files that are requested. Here I will outline the process of minimizing and concatenating your javascript and css files automatically at build time of your visual studio web site/ application. To edit the project file in Visual Studio, you need to first unload it by right clicking the project in Solution Explorer. I prefer to do this in a third party tool such as Notepad++ and save it there forcing VS to reload it each time I make a change as the whole process in Visual Studio can be a bit tedious. Now you have the project file, you will notice that it is an MSBuild project file. I am going to use a fantastic utility from Microsoft called Ajax Minifier. This tool minifies both javascript and css. 1. Import the tasks for AjaxMin choosing the location you installed to. I keep all third party utilities in a Tools directory within my solution structure and source control. This way I know I can get the entire solution from source control without worrying about what other tools I need to get the project to build locally. 1: <Import Project="..\Tools\MicrosoftAjaxMinifier\AjaxMin.tasks" /> 2. Now create ItemGroups for all your js and css files like this. Separating out your non minified files and minified files. This can go in the AfterBuild container. 1: <Target Name="AfterBuild"> 2:  3: <!-- Javascript files that need minimizing --> 4: <ItemGroup> 5: <JSMin Include="Scripts\jqModal.js" /> 6: <JSMin Include="Scripts\jquery.jcarousel.js" /> 7: <JSMin Include="Scripts\shadowbox.js" /> 8: </ItemGroup> 9: <!-- CSS files that need minimizing --> 10: <ItemGroup> 11: <CSSMin Include="Content\Site.css" /> 12: <CSSMin Include="Content\themes\base\jquery-ui.css" /> 13: <CSSMin Include="Content\shadowbox.css" /> 14: </ItemGroup>   1: <!-- Javascript files to combine --> 2: <ItemGroup> 3: <JSCat Include="Scripts\jqModal.min.js" /> 4: <JSCat Include="Scripts\jquery.jcarousel.min.js" /> 5: <JSCat Include="Scripts\shadowbox.min.js" /> 6: </ItemGroup> 7: <!-- CSS files to combine --> 8: <ItemGroup> 9: <CSSCat Include="Content\Site.min.css" /> 10: <CSSCat Include="Content\themes\base\jquery-ui.min.css" /> 11: <CSSCat Include="Content\shadowbox.min.css" /> 12: </ItemGroup>   3. Call AjaxMin to do the crunching. 1: <Message Text="Minimizing JS and CSS Files..." Importance="High" /> 2: <AjaxMin JsSourceFiles="@(JSMin)" JsSourceExtensionPattern="\.js$" 3: JsTargetExtension=".min.js" JsEvalTreatment="MakeImmediateSafe" 4: CssSourceFiles="@(CSSMin)" CssSourceExtensionPattern="\.css$" 5: CssTargetExtension=".min.css" /> This will create the *.min.css and *.min.js files in the same directory the original files were. 4. Now concatenate the minified files into one for javascript and another for css. Here we write out the files with a default file name. In later posts I will cover versioning these files the same as your project assembly again to help performance. 1: <Message Text="Concat JS Files..." Importance="High" /> 2: <ReadLinesFromFile File="%(JSCat.Identity)"> 3: <Output TaskParameter="Lines" ItemName="JSLinesSite" /> 4: </ReadLinesFromFile> 5: <WriteLinestoFile File="Scripts\site-script.combined.min.js" Lines="@(JSLinesSite)" 6: Overwrite="true" /> 7: <Message Text="Concat CSS Files..." Importance="High" /> 8: <ReadLinesFromFile File="%(CSSCat.Identity)"> 9: <Output TaskParameter="Lines" ItemName="CSSLinesSite" /> 10: </ReadLinesFromFile> 11: <WriteLinestoFile File="Content\site-style.combined.min.css" Lines="@(CSSLinesSite)" 12: Overwrite="true" /> 5. Save the project file, if you have Visual Studio open it will ask you to reload the project. You can now run a build and these minified and combined files will be created automatically. 6. Finally reference these minified combined files in your web page. In the next two posts I will cover versioning these files to match your assembly.

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• Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

  - by Tanu Sood

  Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• Source-control 'wet-work'?

  - by Phil Factor

  When a design or creative work is flawed beyond remedy, it is often best to destroy it and start again. The other day, I lost the code to a long and intricate SQL batch I was working on. I’d thought it was impossible, but it happened. With all the technology around that is designed to prevent this occurring, this sort of accident has become a rare event.  If it weren’t for a deranged laptop, and my distraction, the code wouldn’t have been lost this time.  As always, I sighed, had a soothing cup of tea, and typed it all in again.  The new code I hastily tapped in  was much better: I’d held in my head the essence of how the code should work rather than the details: I now knew for certain  the start point, the end, and how it should be achieved. Instantly the detritus of half-baked thoughts fell away and I was able to write logical code that performed better.  Because I could work so quickly, I was able to hold the details of all the columns and variables in my head, and the dynamics of the flow of data. It was, in fact, easier and quicker to start from scratch rather than tidy up and refactor the existing code with its inevitable fumbling and half-baked ideas. What a shame that technology is now so good that developers rarely experience the cleansing shock of losing one’s code and having to rewrite it from scratch.  If you’ve never accidentally lost  your code, then it is worth doing it deliberately once for the experience. Creative people have, until Technology mistakenly prevented it, torn up their drafts or sketches, threw them in the bin, and started again from scratch.  Leonardo’s obsessive reworking of the Mona Lisa was renowned because it was so unusual:  Most artists have been utterly ruthless in destroying work that didn’t quite make it. Authors are particularly keen on writing afresh, and the results are generally positive. Lawrence of Arabia actually lost the entire 250,000 word manuscript of ‘The Seven Pillars of Wisdom’ by accidentally leaving it on a train at Reading station, before rewriting a much better version.  Now, any writer or artist is seduced by technology into altering or refining their work rather than casting it dramatically in the bin or setting a light to it on a bonfire, and rewriting it from the blank page.  It is easy to pick away at a flawed work, but the real creative process is far more brutal. Once, many years ago whilst running a software house that supplied commercial software to local businesses, I’d been supervising an accounting system for a farming cooperative. No packaged system met their needs, and it was all hand-cut code.  For us, it represented a breakthrough as it was for a government organisation, and success would guarantee more contracts. As you’ve probably guessed, the code got mangled in a disk crash just a week before the deadline for delivery, and the many backups all proved to be entirely corrupted by a faulty tape drive.  There were some fragments left on individual machines, but they were all of different versions.  The developers were in despair.  Strangely, I managed to re-write the bulk of a three-month project in a manic and caffeine-soaked weekend.  Sure, that elegant universally-applicable input-form routine was‘nt quite so elegant, but it didn’t really need to be as we knew what forms it needed to support.  Yes, the code lacked architectural elegance and reusability. By dawn on Monday, the application passed its integration tests. The developers rose to the occasion after I’d collapsed, and tidied up what I’d done, though they were reproachful that some of the style and elegance had gone out of the application. By the delivery date, we were able to install it. It was a smaller, faster application than the beta they’d seen and the user-interface had a new, rather Spartan, appearance that we swore was done to conform to the latest in user-interface guidelines. (we switched to Helvetica font to look more ‘Bauhaus’ ). The client was so delighted that he forgave the new bugs that had crept in. I still have the disk that crashed, up in the attic. In IT, we have had mixed experiences from complete re-writes. Lotus 123 never really recovered from a complete rewrite from assembler into C, Borland made the mistake with Arago and Quattro Pro  and Netscape’s complete rewrite of their Navigator 4 browser was a white-knuckle ride. In all cases, the decision to rewrite was a result of extreme circumstances where no other course of action seemed possible.   The rewrite didn’t come out of the blue. I prefer to remember the rewrite of Minix by young Linus Torvalds, or the rewrite of Bitkeeper by a slightly older Linus.  The rewrite of CP/M didn’t do too badly either, did it? Come to think of it, the guy who decided to rewrite the windowing system of the Xerox Star never regretted the decision. I’ll agree that one should often resist calls for a rewrite. One of the worst habits of the more inexperienced programmer is to denigrate whatever code he or she inherits, and then call loudly for a complete rewrite. They are buoyed up by the mistaken belief that they can do better. This, however, is a different psychological phenomenon, more related to the idea of some motorcyclists that they are operating on infinite lives, or the occasional squaddies that if they charge the machine-guns determinedly enough all will be well. Grim experience brings out the humility in any experienced programmer.  I’m referring to quite different circumstances here. Where a team knows the requirements perfectly, are of one mind on methodology and coding standards, and they already have a solution, then what is wrong with considering  a complete rewrite? Rewrites are so painful in the early stages, until that point where one realises the payoff, that even I quail at the thought. One needs a natural disaster to push one over the edge. The trouble is that source-control systems, and disaster recovery systems, are just too good nowadays.   If I were to lose this draft of this very blog post, I know I’d rewrite it much better. However, if you read this, you’ll know I didn’t have the nerve to delete it and start again.  There was a time that one prayed that unreliable hardware would deliver you from an unmaintainable mess of a codebase, but now technology has made us almost entirely immune to such a merciful act of God. An old friend of mine with long experience in the software industry has long had the idea of the ‘source-control wet-work’,  where one hires a malicious hacker in some wild eastern country to hack into one’s own  source control system to destroy all trace of the source to an application. Alas, backup systems are just too good to make this any more than a pipedream. Somehow, it would be difficult to promote the idea. As an alternative, could one construct a source control system that, on doing all the code-quality metrics, would systematically destroy all trace of source code that failed the quality test? Alas, I can’t see many managers buying into the idea. In reading the full story of the near-loss of Toy Story 2, it set me thinking. It turned out that the lucky restoration of the code wasn’t the happy ending one first imagined it to be, because they eventually came to the conclusion that the plot was fundamentally flawed and it all had to be rewritten anyway.  Was this an early  case of the ‘source-control wet-job’?’ It is very hard nowadays to do a rapid U-turn in a development project because we are far too prone to cling to our existing source-code.

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• Developing Mobile Applications: Web, Native, or Hybrid?

  - by Michelle Kimihira

  Authors: Joe Huang, Senior Principal Product Manager, Oracle Mobile Application Development Framework  and Carlos Chang, Senior Principal Product Director The proliferation of mobile devices and platforms represents a game-changing technology shift on a number of levels. Companies must decide not only the best strategic use of mobile platforms, but also how to most efficiently implement them. Inevitably, this conversation devolves to the developers, who face the task of developing and supporting mobile applications—not a simple task in light of the number of devices and platforms. Essentially, developers can choose from the following three different application approaches, each with its own set of pros and cons. Native Applications: This refers to apps built for and installed on a specific platform, such as iOS or Android, using a platform-specific software development kit (SDK).  For example, apps for Apple’s iPhone and iPad are designed to run specifically on iOS and are written in Xcode/Objective-C. Android has its own variation of Java, Windows uses C#, and so on.  Native apps written for one platform cannot be deployed on another. Native apps offer fast performance and access to native-device services but require additional resources to develop and maintain each platform, which can be expensive and time consuming. Mobile Web Applications: Unlike native apps, mobile web apps are not installed on the device; rather, they are accessed via a Web browser.  These are server-side applications that render HTML, typically adjusting the design depending on the type of device making the request.  There are no program coding constraints for writing server-side apps—they can be written in Java, C, PHP, etc., it doesn’t matter.  Instead, the server detects what type of mobile browser is pinging the server and adjusts accordingly. For example, it can deliver fully JavaScript and CSS-enabled content to smartphone browsers, while downgrading gracefully to basic HTML for feature phone browsers. Mobile apps work across platforms, but are limited to what you can do through a browser and require Internet connectivity. For certain types of applications, these constraints may not be an issue. Oracle supports mobile web applications via ADF Faces (for tablets) and ADF Mobile browser (Trinidad) for smartphone and feature phones. Hybrid Applications: As the name implies, hybrid apps combine technologies from native and mobile Web apps to gain the benefits each. For example, these apps are installed on a device, like their pure native app counterparts, while the user interface (UI) is based on HTML5.  This UI runs locally within the native container, which usually leverages the device’s browser engine.  The advantage of using HTML5 is a consistent, cross-platform UI that works well on most devices.  Combining this with the native container, which is installed on-device, provides mobile users with access to local device services, such as camera, GPS, and local device storage.  Native apps may offer greater flexibility in integrating with device native services.  However, since hybrid applications already provide device integrations that typical enterprise applications need, this is typically less of an issue.  The new Oracle ADF Mobile release is an HTML5 and Java hybrid framework that targets mobile app development to iOS and Android from one code base. So, Which is the Best Approach? The short answer is – the best choice depends on the type of application you are developing.  For instance, animation-intensive apps such as games would favor native apps, while hybrid applications may be better suited for enterprise mobile apps because they provide multi-platform support. Just for starters, the following issues must be considered when choosing a development path. Application Complexity: How complex is the application? A quick app that accesses a database or Web service for some data to display?  You can keep it simple, and a mobile Web app may suffice. However, for a mobile/field worker type of applications that supports mission critical functionality, hybrid or native applications are typically needed. Richness of User Interactivity: What type of user experience is required for the application?  Mobile browser-based app that’s optimized for mobile UI may suffice for quick lookup or productivity type of applications.  However, hybrid/native application would typically be required to deliver highly interactive user experiences needed for field-worker type of applications.  For example, interactive BI charts/graphs, maps, voice/email integration, etc.  In the most extreme case like gaming applications, native applications may be necessary to deliver the highly animated and graphically intensive user experience. Performance: What type of performance is required by the application functionality?  For instance, for real-time look up of data over the network, mobile app performance depends on network latency and server infrastructure capabilities.  If consistent performance is required, data would typically need to be cached, which is supported on hybrid or native applications only. Connectivity and Availability: What sort of connectivity will your application require? Does the app require Web access all the time in order to always retrieve the latest data from the server? Or do the requirements dictate offline support? While native and hybrid apps can be built to operate offline, Web mobile apps require Web connectivity. Multi-platform Requirements: The terms “consumerization of IT” and BYOD (bring your own device) effectively mean that the line between the consumer and the enterprise devices have become blurred. Employees are bringing their personal mobile devices to work and are often expecting that they work in the corporate network and access back-office applications.  Even if companies restrict access to the big dogs: (iPad, iPhone, Android phones and tablets, possibly Windows Phone and tablets), trying to support each platform natively will require increasing resources and domain expertise with each new language/platform. And let’s not forget the maintenance costs, involved in upgrading new versions of each platform.   Where multi-platform support is needed, Web mobile or hybrid apps probably have the advantage. Going native, and trying to support multiple operating systems may be cost prohibitive with existing resources and developer skills. Device-Services Access:  If your app needs to access local device services, such as the camera, contacts app, accelerometer, etc., then your choices are limited to native or hybrid applications.   Fragmentation: Apple controls Apple iOS and the only concern is what version iOS is running on any given device.   Not so Android, which is open source. There are many, many versions and variants of Android running on different devices, which can be a nightmare for app developers trying to support different devices running different flavors of Android.  (Is it an Amazon Kindle Fire? a Samsung Galaxy?  A Barnes & Noble Nook?) This is a nightmare scenario for native apps—on the other hand, a mobile Web or hybrid app, when properly designed, can shield you from these complexities because they are based on common frameworks.  Resources: How many developers can you dedicate to building and supporting mobile application development?  What are their existing skills sets?  If you’re considering native application development due to the complexity of the application under development, factor the costs of becoming proficient on a each platform’s OS and programming language. Add another platform, and that’s another language, another SDK. On the other side of the equation, Web mobile or hybrid applications are simpler to make, and readily support more platforms, but there may be performance trade-offs. Conclusion This only scratches the surface. However, I hope to have suggested some food for thought in choosing your mobile development strategy.  Do your due diligence, search the Web, read up on mobile, talk to peers, attend events. The development team at Oracle is working hard on mobile technologies to help customers extend enterprise applications to mobile faster and effectively.  To learn more on what Oracle has to offer, check out the Oracle ADF Mobile (hybrid) and ADF Faces/ADF Mobile browser (Web Mobile) solutions from Oracle.   Additional Information Blog: ADF Blog Product Information on OTN: ADF Mobile Product Information on Oracle.com: Oracle Fusion Middleware Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Deterministic/Consistent Unique Masking

  - by Dinesh Rajasekharan-Oracle

  One of the key requirements while masking data in large databases or multi database environment is to consistently mask some columns, i.e. for a given input the output should always be the same. At the same time the masked output should not be predictable. Deterministic masking also eliminates the need to spend enormous amount of time spent in identifying data relationships, i.e. parent and child relationships among columns defined in the application tables. In this blog post I will explain different ways of consistently masking the data across databases using Oracle Data Masking and Subsetting The readers of post should have minimal knowledge on Oracle Enterprise Manager 12c, Application Data Modeling, Data Masking concepts. For more information on these concepts, please refer to Oracle Data Masking and Subsetting document Oracle Data Masking and Subsetting 12c provides four methods using which users can consistently yet irreversibly mask their inputs. 1. Substitute 2. SQL Expression 3. Encrypt 4. User Defined Function SUBSTITUTE The substitute masking format replaces the original value with a value from a pre-created database table. As the method uses a hash based algorithm in the back end the mappings are consistent. For example consider DEPARTMENT_ID in EMPLOYEES table is replaced with FAKE_DEPARTMENT_ID from FAKE_TABLE. The substitute masking transformation that all occurrences of DEPARTMENT_ID say ‘101’ will be replaced with ‘502’ provided same substitution table and column is used , i.e. FAKE_TABLE.FAKE_DEPARTMENT_ID. The following screen shot shows the usage of the Substitute masking format with in a masking definition: Note that the uniqueness of the masked value depends on the number of columns being used in the substitution table i.e. if the original table contains 50000 unique values, then for the masked output to be unique and deterministic the substitution column should also contain 50000 unique values without which only consistency is maintained but not uniqueness. SQL EXPRESSION SQL Expression replaces an existing value with the output of a specified SQL Expression. For example while masking an EMPLOYEES table the EMAIL_ID of an employee has to be in the format EMPLOYEE’s [email protected] while FIRST_NAME and LAST_NAME are the actual column names of the EMPLOYEES table then the corresponding SQL Expression will look like %FIRST_NAME%||’.’||%LAST_NAME%||’@COMPANY.COM’. The advantage of this technique is that if you are masking FIRST_NAME and LAST_NAME of the EMPLOYEES table than the corresponding EMAIL ID will be replaced accordingly by the masking scripts. One of the interesting aspect’s of a SQL Expressions is that you can use sub SQL expressions, which means that you can write a nested SQL and use it as SQL Expression to address a complex masking business use cases. SQL Expression can also be used to consistently replace value with hashed value using Oracle’s PL/SQL function ORA_HASH. The following SQL Expression will help in the previous example for replacing the DEPARTMENT_IDs with a hashed number ORA_HASH (%DEPARTMENT_ID%, 1000) The following screen shot shows the usage of encrypt masking format with in the masking definition: ORA_HASH takes three arguments: 1. Expression which can be of any data type except LONG, LOB, User Defined Type [nested table type is allowed]. In the above example I used the Original value as expression. 2. Number of hash buckets which can be number between 0 and 4294967295. The default value is 4294967295. You can also co-relate the number of hash buckets to a range of numbers. In the above example above the bucket value is specified as 1000, so the end result will be a hashed number in between 0 and 1000. 3. Seed, can be any number which decides the consistency, i.e. for a given seed value the output will always be same. The default seed is 0. In the above SQL Expression a seed in not specified, so it to 0. If you have to use a non default seed then the function will look like. ORA_HASH (%DEPARTMENT_ID%, 1000, 1234 The uniqueness depends on the input and the number of hash buckets used. However as ORA_HASH uses a 32 bit algorithm, considering birthday paradox or pigeonhole principle there is a 0.5 probability of collision after 232-1 unique values. ENCRYPT Encrypt masking format uses a blend of 3DES encryption algorithm, hashing, and regular expression to produce a deterministic and unique masked output. The format of the masked output corresponds to the specified regular expression. As this technique uses a key [string] to encrypt the data, the same string can be used to decrypt the data. The key also acts as seed to maintain consistent outputs for a given input. The following screen shot shows the usage of encrypt masking format with in the masking definition: Regular Expressions may look complex for the first time users but you will soon realize that it’s a simple language. There are many resources in internet, oracle documentation, oracle learning library, my oracle support on writing a Regular Expressions, out of all the following My Oracle Support document helped me to get started with Regular Expressions: Oracle SQL Support for Regular Expressions[Video](Doc ID 1369668.1) USER DEFINED FUNCTION [UDF] User Defined Function or UDF provides flexibility for the users to code their own masking logic in PL/SQL, which can be called from masking Defintion. The standard format of an UDF in Oracle Data Masking and Subsetting is: Function udf_func (rowid varchar2, column_name varchar2, original_value varchar2) returns varchar2; Where • rowid is the row identifier of the column that needs to be masked • column_name is the name of the column that needs to be masked • original_value is the column value that needs to be masked You can achieve deterministic masking by using Oracle’s built in hash functions like, ORA_HASH, DBMS_CRYPTO.MD4, DBMS_CRYPTO.MD5, DBMS_UTILITY. GET_HASH_VALUE.Please refers to the Oracle Database Documentation for more information on the Oracle Hash functions. For example the following masking UDF generate deterministic unique hexadecimal values for a given string input: CREATE OR REPLACE FUNCTION RD_DUX (rid varchar2, column_name varchar2, orig_val VARCHAR2) RETURN VARCHAR2 DETERMINISTIC PARALLEL_ENABLE IS stext varchar2 (26); no_of_characters number(2); BEGIN no_of_characters:=6; stext:=substr(RAWTOHEX(DBMS_CRYPTO.HASH(UTL_RAW.CAST_TO_RAW(text),1)),0,no_of_characters); RETURN stext; END; The uniqueness depends on the input and length of the string and number of bits used by hash algorithm. In the above function MD4 hash is used [denoted by argument 1 in the DBMS_CRYPTO.HASH function which is a 128 bit algorithm which produces 2^128-1 unique hashed values , however this is limited by the length of the input string which is 6, so only 6^6 unique values will be generated. Also do not forget about the birthday paradox/pigeonhole principle mentioned earlier in this post. An another example is to consistently replace characters or numbers preserving the length and special characters as shown below: CREATE OR REPLACE FUNCTION RD_DUS(rid varchar2,column_name varchar2,orig_val VARCHAR2) RETURN VARCHAR2 DETERMINISTIC PARALLEL_ENABLE IS stext varchar2(26); BEGIN DBMS_RANDOM.SEED(orig_val); stext:=TRANSLATE(orig_val,'ABCDEFGHILKLMNOPQRSTUVWXYZ',DBMS_RANDOM.STRING('U',26)); stext:=TRANSLATE(stext,'abcdefghijklmnopqrstuvwxyz',DBMS_RANDOM.STRING('L',26)); stext:=TRANSLATE(stext,'0123456789',to_char(DBMS_RANDOM.VALUE(1,9))); stext:=REPLACE(stext,'.','0'); RETURN stext; END; The following screen shot shows the usage of an UDF with in a masking definition: To summarize, Oracle Data Masking and Subsetting helps you to consistently mask data across databases using one or all of the methods described in this post. It saves the hassle of identifying the parent-child relationships defined in the application table. Happy Masking

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• How to create a virtual network with Azure Connect

  - by Herve Roggero

  If you are trying to establish a virtual network between machines located in disparate networks, you can either use VPN, Virtual Network or Azure Connect. If you want to establish a connection between machines located in Windows Azure, you should consider using the Virtual Network service. If you want to establish a connection between local machines and Virtual Machines in Windows Azure, you may be able to use your existing VPN device (assuming you have one), as long as the device is supported by Microsoft. If the VPN device you are using isn’t supported, or if you are trying to create a virtual network between machines from disparate networks (such as machines located in another cloud provider), you can use Azure Connect. This blog post explains how Azure Connect can help you create virtual networks between multiple servers in the cloud, various servers in different cloud environments, and on-premise. Note: Azure Connect is currently in Technical Preview. About Azure Connect Let’s do a quick review of Azure Connect. This technology implements an IPSec tunnel from machines to to a relay service located in the Microsoft cloud (Azure). So in essence, Azure Connect doesn’t provide a point-to-point connection between machines; the network communication is tunneled through the relay service. The relay service in turn offers a mechanism to enforce basic communication rules that you define through Groups. We will review this later. You could network two or more VMs in the Azure cloud (although you should consider using a Virtual Network if you go this route), or servers in the Azure cloud and other machines in the Amazon cloud for example, or even two or more on-premise servers located in different locations for which a direct network connection is not an option. You can place any number of machines in your topology. Azure Connect gives you great flexibility on how you want to build your virtual network across various environments. So Azure Connect makes sense when you want to: Connect machines located in different cloud providers Connect on-premise machines running in different locations Connect Azure VMs with on-premise (if you do not have a VPN device, or if your device is not supported) Connect Azure Roles (Worker Roles, Web Roles) with on-premise servers or in other cloud providers The diagram below shows you a high level network topology that involves machines in the Windows Azure cloud, other cloud providers and on-premise. You should note that the only required component in this diagram is the Relay itself. The other machines are optional (although your network is useful only if you have two or more machines involved). Relay agents are currently available in three geographic areas: US, Europe and Asia. You can change which region you want to use in the Windows Azure management portal. High Level Network Topology With Azure Connect Azure Connect Agent Azure Connect establishes a virtual network and creates virtual adapters on your machines; these virtual adapters communicate through the Relay using IPSec. This is achieved by installing an agent (the Azure Connect Agent) on all the machines you want in your network topology. However, you do not need to install the agent on Worker Roles and Web Roles; that’s because the agent is already installed for you. Any other machine, including Virtual Machines in Windows Azure, needs the agent installed.  To install the agent, simply go to your Windows Azure portal (http://windows.azure.com) and click on Networks on the bottom left panel. You will see a list of subscriptions under Connect. If you select a subscription, you will be able to click on the Install Local Endpoint icon on top. Clicking on this icon will begin the download and installation process for the agent. Activating Roles for Azure Connect As previously mentioned, you do not need to install the Azure Connect Agent on Worker Roles and Web Roles because it is already loaded. However, you do need to activate them if you want the roles to participate in your network topology. To do this, you will need to click on the Get Activation Token icon. The activation token must then be copied and placed in the configuration file of your roles. For more information on how to perform this step, visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg432964.aspx. Firewall Rules Note that specific firewall rules must exist to allow the agent to communicate through the Relay. You will need to allow TCP 443 and ICMPv6. For additional information, please visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg433061.aspx. CA Certificates You can optionally require agents to sign their activation request with the Relay using a trusted certificate issued by a Certificate Authority (CA). Click on Activation Options to learn more. Groups To create your network topology you must first create a group. A group represents a logical container of endpoints (or machines) that can communicate through the Relay. You can create multiple groups allowing you to manage network communication differently. For example you could create a DEVELOPMENT group and a PRODUCTION group. To add an endpoint you must first install an agent that will create a virtual adapter on the machine on which it is installed (as discussed in the previous section). Once you have created a group and installed the agents, the machines will appear in the Windows Azure management portal and you can start assigning machines to groups. The next figure shows you that I created a group called LocalGroup and assigned two machines (both on-premise) to that group. Groups and Computers in Azure Connect As I mentioned previously you can allow these machines to establish a network connection. To do this, you must enable the Interconnected option in the group. The following diagram shows you the definition of the group. In this topology I chose to include local machines only, but I could also add worker roles and web roles in the Azure Roles section (you must first activate your roles, as discussed previously). You could also add other Groups, allowing you to manage inter-group communication. Defining a Group in Azure Connect Testing the Connection Now that my agents have been installed on my two machines, the group defined and the Interconnected option checked, I can test the connection between my machines. The next screenshot shows you that I sent a PING request to DEVLAP02 from DEVDSK02. The PING request was successful. Note however that the time is in the hundreds of milliseconds on average. That is to be expected because the machines are connecting through the Relay located in the cloud. Going through the Relay introduces an extra hop in the communication chain, so if your systems rely on high performance, you may want to conduct some basic performance tests. Sending a PING Request Through The Relay Conclusion As you can see, creating a network topology between machines using the Azure Connect service is simple. It took me less than five minutes to create the above configuration, including the time it took to install the Azure Connect agents on the two machines. The flexibility of Azure Connect allows you to create a virtual network between disparate environments, as long as your operating systems are supported by the agent. For more information on Azure Connect, visit the MSDN website at http://msdn.microsoft.com/en-us/library/windowsazure/gg432997.aspx. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net. Special Thanks I would like thank those that helped me figure out how Azure Connect works: Marcel Meijer - http://blogs.msmvps.com/marcelmeijer/ Michael Wood - Http://www.mvwood.com Glenn Block - http://www.codebetter.com/glennblock Yves Goeleven - http://cloudshaper.wordpress.com/ Sandrino Di Mattia - http://fabriccontroller.net/ Mike Martin - http://techmike2kx.wordpress.com

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• 5 Best Practices - Laying the Foundation for WebCenter Projects

  - by Kellsey Ruppel

  Today’s guest post comes from Oracle WebCenter expert John Brunswick. John specializes in enterprise portal and content management solutions and actively contributes to the enterprise software business community and has authored a series of articles about optimal business involvement in portal, business process management and SOA development, examining ways of helping organizations move away from monolithic application development. We’re happy to have John join us today! Maximizing success with Oracle WebCenter portal requires a strategic understanding of Oracle WebCenter capabilities.  The following best practices enable the creation of portal solutions with minimal resource overhead, while offering the greatest flexibility for progressive elaboration. They are inherently project agnostic, enabling a strong foundation for future growth and an expedient return on your investment in the platform.  If you are able to embrace even only a few of these practices, you will materially improve your deployment capability with WebCenter. 1. Segment Duties Around 3Cs - Content, Collaboration and Contextual Data "Agility" is one of the most common business benefits touted by modern web platforms.  It sounds good - who doesn't want to be Agile, right?  How exactly IT organizations go about supplying agility to their business counterparts often lacks definition - hamstrung by ambiguity. Ultimately, businesses want to benefit from reduced development time to deliver a solution to a particular constituent, which is augmented by as much self-service as possible to develop and manage the solution directly. All done in the absence of direct IT involvement. With Oracle WebCenter's depth in the areas of content management, pallet of native collaborative services, enterprise mashup capability and delegated administration, it is very possible to execute on this business vision at a technical level. To realize the benefits of the platform depth we can think of Oracle WebCenter's segmentation of duties along the lines of the 3 Cs - Content, Collaboration and Contextual Data.  All three of which can have their foundations developed by IT, then provisioned to the business on a per role basis. Content – Oracle WebCenter benefits from an extremely mature content repository.  Work flow, audit, notification, office integration and conversion capabilities for documents (HTML & PDF) make this a haven for business users to take control of content within external and internal portals, custom applications and web sites.  When deploying WebCenter portal take time to think of areas in which IT can provide the "harness" for content to reside, then allow the business to manage any content items within the site, using the content foundation to ensure compliance with business rules and process.  This frees IT to work on more mission critical challenges and allows the business to respond in short order to emerging market needs. Collaboration – Native collaborative services and WebCenter spaces are a perfect match for business users who are looking to enable document sharing, discussions and social networking.  The ability to deploy the services is granular and on the basis of roles scoped to given areas of the system - much like the first C “content”.  This enables business analysts to design the roles required and IT to provision with peace of mind that users leveraging the collaborative services are only able to do so in explicitly designated areas of a site. Bottom line - business will not need to wait for IT, but cannot go outside of the scope that has been defined based on their roles. Contextual Data – Collaborative capabilities are most powerful when included within the context of business data.  The ability to supply business users with decision shaping data that they can include in various parts of a portal or portals, just as they would with content items, is one of the most powerful aspects of Oracle WebCenter.  Imagine a discussion about new store selection for a retail chain that re-purposes existing information from business intelligence services about various potential locations and or custom backend systems - presenting it directly in the context of the discussion.  If there are some data sources that are preexisting in your enterprise take a look at how they can be made into discrete offerings within the portal, then scoped to given business user roles for inclusion within collaborative activities. 2. Think Generically, Execute Specifically Constructs.  Anyone who has spent much time around me knows that I am obsessed with this word.  Why? Because Constructs offer immense power - more than APIs, Web Services or other technical capability. Constructs offer organizations the ability to leverage a platform's native characteristics to offer substantial business functionality - without writing code.  This concept becomes more powerful with the additional understanding of the concepts from the platform that an organization learns over time.  Let's take a look at an example of where an Oracle WebCenter construct can substantially reduce the time to get a subscription-based site out the door and into the hands of the end consumer. Imagine a site that allows members to subscribe to specific disciplines to access information and application data around that various discipline.  A space is a collection of secured pages within Oracle WebCenter.  Spaces are not only secured, but also default content stored within it to be scoped automatically to that space. Taking this a step further, Oracle WebCenter’s Activity Stream surfaces events, discussions and other activities that are scoped to the given user on the basis of their space affiliations.  In order to have a portal that would allow users to "subscribe" to information around various disciplines - spaces could be used out of the box to achieve this capability and without using any APIs or low level technical work to achieve this. 3. Make Governance Work for You Imagine driving down the street without the painted lines on the road.  The rules of the road are so ingrained in our minds, we often do not think about the process, but seemingly mundane lane markers are critical enablers. Lane markers allow us to travel at speeds that would be impossible if not for the agreed upon direction of flow. Additionally and more importantly, it allows people to act autonomously - going where they please at any given time. The return on the investment for mobility is high enough for people to buy into globally agreed up governance processes. In Oracle WebCenter we can use similar enablers to lane markers.  Our goal should be to enable the flow of information and provide end users with the ability to arrive at business solutions as needed, not on the basis of cumbersome processes that cannot meet the business needs in a timely fashion. How do we do this? Just as with "Segmentation of Duties" Oracle WebCenter technologies offer the opportunity to compartmentalize various business initiatives from each other within the system due to constructs and security that are available to use within the platform. For instance, when a WebCenter space is created, any content added within that space by default will be secured to that particular space and inherits meta data that is associated with a folder created for the space. Oracle WebCenter content uses meta data to support a broad range of rich ECM functionality and can automatically impart retention, workflow and other policies automatically on the basis of what has been defaulted for that space. Depending on your business needs, this paradigm will also extend to sub sections of a space, offering some interesting possibilities to enable automated management around content. An example may be press releases within a particular area of an extranet that require a five year retention period and need to the reviewed by marketing and legal before release.  The underlying content system will transparently take care of this process on the basis of the above rules, enabling peace of mind over unstructured data - which could otherwise become overwhelming. 4. Make Your First Project Your Second Imagine if Michael Phelps was competing in a swimming championship, but told right before his race that he had to use a brand new stroke.  There is no doubt that Michael is an outstanding swimmer, but chances are that he would like to have some time to get acquainted with the new stroke. New technologies should not be treated any differently.  Before jumping into the deep end it helps to take time to get to know the new approach - even though you may have been swimming thousands of times before. To quickly get a handle on Oracle WebCenter capabilities it can be helpful to deploy a sandbox for the team to use to share project documents, discussions and announcements in an effort to help the actual deployment get under way, while increasing everyone’s knowledge of the platform and its functionality that may be helpful down the road. Oracle Technology Network has made a pre-configured virtual machine available for download that can be a great starting point for this exercise. 5. Get to Know the Community If you are reading this blog post you have most certainly faced a software decision or challenge that was solved on the basis of a small piece of missing critical information - which took substantial research to discover.  Chances were also good that somewhere, someone had already come across this information and would have been excited to share it. There is no denying the power of passionate, connected users, sharing key tips around technology.  The Oracle WebCenter brand has a rich heritage that includes industry-leading technology and practitioners.  With the new Oracle WebCenter brand, opportunities to connect with these experts has become easier. Oracle WebCenter Blog Oracle Social Enterprise LinkedIn WebCenter Group Oracle WebCenter Twitter Oracle WebCenter Facebook Oracle User Groups Additionally, there are various Oracle WebCenter related blogs by an excellent grouping of services partners.

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• Merge replication stopping without errors in SQL 2008 R2

  - by Rob Farley

  A non-SQL MVP friend of mine, who also happens to be a client, asked me for some help again last week. I was planning on writing this up even before Rob Volk (@sql_r) listed his T-SQL Tuesday topic for this month. Earlier in the year, I (well, LobsterPot Solutions, although I’d been the person mostly involved) had helped out with a merge replication problem. The Merge Agent on the subscriber was just stopping every time, shortly after it started. With no errors anywhere – not in the Windows Event Log, the SQL Agent logs, not anywhere. We’d managed to get the system working again, but didn’t have a good reason about what had happened, and last week, the problem occurred again. I asked him about writing up the experience in a blog post, largely because of the red herrings that we encountered. It was an interesting experience for me, also because I didn’t end up touching my computer the whole time – just tapping on my phone via Twitter and Live Msgr. You see, the thing with replication is that a useful troubleshooting option is to reinitialise the thing. We’d done that last time, and it had started to work again – eventually. I say eventually, because the link being used between the sites is relatively slow, and it took a long while for the initialisation to finish. Meanwhile, we’d been doing some investigation into what the problem could be, and were suitably pleased when the problem disappeared. So I got a message saying that a replication problem had occurred again. Reinitialising wasn’t going to be an option this time either. In this scenario, the subscriber having the problem happened to be in a different domain to the publisher. The other subscribers (within the domain) were fine, just this one in a different domain had the problem. Part of the problem seemed to be a log file that wasn’t being backed up properly. They’d been trying to back up to a backup device that had a corruption, and the log file was growing. Turned out, this wasn’t related to the problem, but of course, any time you’re troubleshooting and you see something untoward, you wonder. Having got past that problem, my next thought was that perhaps there was a problem with the account being used. But the other subscribers were using the same account, without any problems. The client pointed out that that it was almost exactly six months since the last failure (later shown to be a complete red herring). It sounded like something might’ve expired. Checking through certificates and trusts showed no sign of anything, and besides, there wasn’t a problem running a command-prompt window using the account in question, from the subscriber box. ...except that when he ran the sqlcmd –E –S servername command I recommended, it failed with a Named Pipes error. I’ve seen problems with firewalls rejecting connections via Named Pipes but letting TCP/IP through, so I got him to look into SQL Configuration Manager to see what kind of connection was being preferred... Everything seemed fine. And strangely, he could connect via Management Studio. Turned out, he had a typo in the servername of the sqlcmd command. That particular red herring must’ve been reflected in his cheeks as he told me. During the time, I also pinged a friend of mine to find out who I should ask, and Ted Kruger (@onpnt) ‘s name came up. Ted (and thanks again, Ted – really) reconfirmed some of my thoughts around the idea of an account expiring, and also suggesting bumping up the logging to level 4 (2 is Verbose, 4 is undocumented ridiculousness). I’d just told the client to push the logging up to level 2, but the log file wasn’t appearing. Checking permissions showed that the user did have permission on the folder, but still no file was appearing. Then it was noticed that the user had been switched earlier as part of the troubleshooting, and switching it back to the real user caused the log file to appear. Still no errors. A lot more information being pushed out, but still no errors. Ted suggested making sure the FQDNs were okay from both ends, in case the servers were unable to talk to each other. DNS problems can lead to hassles which can stop replication from working. No luck there either – it was all working fine. Another server started to report a problem as well. These two boxes were both SQL 2008 R2 (SP1), while the others, still working, were SQL 2005. Around this time, the client tried an idea that I’d shown him a few years ago – using a Profiler trace to see what was being called on the servers. It turned out that the last call being made on the publisher was sp_MSenumschemachange. A quick interwebs search on that showed a problem that exists in SQL Server 2008 R2, when stored procedures have more than 4000 characters. Running that stored procedure (with the same parameters) manually on SQL 2005 listed three stored procedures, the first of which did indeed have more than 4000 characters. Still no error though, and the problem as listed at http://support.microsoft.com/kb/2539378 describes an error that should occur in the Event log. However, this problem is the type of thing that is fixed by a reinitialisation (because it doesn’t need to send the procedure change across as a transaction). And a look in the change history of the long stored procs (you all keep them, right?), showed that the problem from six months earlier could well have been down to this too. Applying SP2 (with sufficient paranoia about backups and how to get back out again if necessary) fixed the problem. The stored proc changes went through immediately after the service pack was applied, and it’s been running happily since. The funny thing is that I didn’t solve the problem. He had put the Profiler trace on the server, and had done the search that found a forum post pointing at this particular problem. I’d asked Ted too, and although he’d given some useful information, nothing that he’d come up with had actually been the solution either. Sometimes, asking for help is the most useful thing you can do. Often though, you don’t end up getting the help from the person you asked – the sounding board is actually what you need. @rob_farley

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• ASP.NET MVC 3 Hosting :: Error Handling and CustomErrors in ASP.NET MVC 3 Framework

  - by C. Miller

  So, what else is new in MVC 3? MVC 3 now has a GlobalFilterCollection that is automatically populated with a HandleErrorAttribute. This default FilterAttribute brings with it a new way of handling errors in your web applications. In short, you can now handle errors inside of the MVC pipeline. What does that mean? This gives you direct programmatic control over handling your 500 errors in the same way that ASP.NET and CustomErrors give you configurable control of handling your HTTP error codes. How does that work out? Think of it as a routing table specifically for your Exceptions, it's pretty sweet! Global Filters The new Global.asax file now has a RegisterGlobalFilters method that is used to add filters to the new GlobalFilterCollection, statically located at System.Web.Mvc.GlobalFilter.Filters. By default this method adds one filter, the HandleErrorAttribute. public class MvcApplication : System.Web.HttpApplication {     public static void RegisterGlobalFilters(GlobalFilterCollection filters)     {         filters.Add(new HandleErrorAttribute());     } HandleErrorAttributes The HandleErrorAttribute is pretty simple in concept: MVC has already adjusted us to using Filter attributes for our AcceptVerbs and RequiresAuthorization, now we are going to use them for (as the name implies) error handling, and we are going to do so on a (also as the name implies) global scale. The HandleErrorAttribute has properties for ExceptionType, View, and Master. The ExceptionType allows you to specify what exception that attribute should handle. The View allows you to specify which error view (page) you want it to redirect to. Last but not least, the Master allows you to control which master page (or as Razor refers to them, Layout) you want to render with, even if that means overriding the default layout specified in the view itself. public class MvcApplication : System.Web.HttpApplication {     public static void RegisterGlobalFilters(GlobalFilterCollection filters)     {         filters.Add(new HandleErrorAttribute         {             ExceptionType = typeof(DbException),             // DbError.cshtml is a view in the Shared folder.             View = "DbError",             Order = 2         });         filters.Add(new HandleErrorAttribute());     }Error Views All of your views still work like they did in the previous version of MVC (except of course that they can now use the Razor engine). However, a view that is used to render an error can not have a specified model! This is because they already have a model, and that is System.Web.Mvc.HandleErrorInfo @model System.Web.Mvc.HandleErrorInfo           @{     ViewBag.Title = "DbError"; } <h2>A Database Error Has Occurred</h2> @if (Model != null) {     <p>@Model.Exception.GetType().Name<br />     thrown in @Model.ControllerName @Model.ActionName</p> }Errors Outside of the MVC Pipeline The HandleErrorAttribute will only handle errors that happen inside of the MVC pipeline, better known as 500 errors. Errors outside of the MVC pipeline are still handled the way they have always been with ASP.NET. You turn on custom errors, specify error codes and paths to error pages, etc. It is important to remember that these will happen for anything and everything outside of what the HandleErrorAttribute handles. Also, these will happen whenever an error is not handled with the HandleErrorAttribute from inside of the pipeline. <system.web>  <customErrors mode="On" defaultRedirect="~/error">     <error statusCode="404" redirect="~/error/notfound"></error>  </customErrors>Sample Controllers public class ExampleController : Controller {     public ActionResult Exception()     {         throw new ArgumentNullException();     }     public ActionResult Db()     {         // Inherits from DbException         throw new MyDbException();     } } public class ErrorController : Controller {     public ActionResult Index()     {         return View();     }     public ActionResult NotFound()     {         return View();     } } Putting It All Together If we have all the code above included in our MVC 3 project, here is how the following scenario's will play out: 1.       A controller action throws an Exception. You will remain on the current page and the global HandleErrorAttributes will render the Error view. 2.       A controller action throws any type of DbException. You will remain on the current page and the global HandleErrorAttributes will render the DbError view. 3.       Go to a non-existent page. You will be redirect to the Error controller's NotFound action by the CustomErrors configuration for HTTP StatusCode 404. But don't take my word for it, download the sample project and try it yourself. Three Important Lessons Learned For the most part this is all pretty straight forward, but there are a few gotcha's that you should remember to watch out for: 1) Error views have models, but they must be of type HandleErrorInfo. It is confusing at first to think that you can't control the M in an MVC page, but it's for a good reason. Errors can come from any action in any controller, and no redirect is taking place, so the view engine is just going to render an error view with the only data it has: The HandleError Info model. Do not try to set the model on your error page or pass in a different object through a controller action, it will just blow up and cause a second exception after your first exception! 2) When the HandleErrorAttribute renders a page, it does not pass through a controller or an action. The standard web.config CustomErrors literally redirect a failed request to a new page. The HandleErrorAttribute is just rendering a view, so it is not going to pass through a controller action. But that's ok! Remember, a controller's job is to get the model for a view, but an error already has a model ready to give to the view, thus there is no need to pass through a controller. That being said, the normal ASP.NET custom errors still need to route through controllers. So if you want to share an error page between the HandleErrorAttribute and your web.config redirects, you will need to create a controller action and route for it. But then when you render that error view from your action, you can only use the HandlerErrorInfo model or ViewData dictionary to populate your page. 3) The HandleErrorAttribute obeys if CustomErrors are on or off, but does not use their redirects. If you turn CustomErrors off in your web.config, the HandleErrorAttributes will stop handling errors. However, that is the only configuration these two mechanisms share. The HandleErrorAttribute will not use your defaultRedirect property, or any other errors registered with customer errors. In Summary The HandleErrorAttribute is for displaying 500 errors that were caused by exceptions inside of the MVC pipeline. The custom errors are for redirecting from error pages caused by other HTTP codes.

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• Developing a Cost Model for Cloud Applications

  - by BuckWoody

  Note - please pay attention to the date of this post. As much as I attempt to make the information below accurate, the nature of distributed computing means that components, units and pricing will change over time. The definitive costs for Microsoft Windows Azure and SQL Azure are located here, and are more accurate than anything you will see in this post: http://www.microsoft.com/windowsazure/offers/  When writing software that is run on a Platform-as-a-Service (PaaS) offering like Windows Azure / SQL Azure, one of the questions you must answer is how much the system will cost. I will not discuss the comparisons between on-premise costs (which are nigh impossible to calculate accurately) versus cloud costs, but instead focus on creating a general model for estimating costs for a given application. You should be aware that there are (at this writing) two billing mechanisms for Windows and SQL Azure: “Pay-as-you-go” or consumption, and “Subscription” or commitment. Conceptually, you can consider the former a pay-as-you-go cell phone plan, where you pay by the unit used (at a slightly higher rate) and the latter as a standard cell phone plan where you commit to a contract and thus pay lower rates. In this post I’ll stick with the pay-as-you-go mechanism for simplicity, which should be the maximum cost you would pay. From there you may be able to get a lower cost if you use the other mechanism. In any case, the model you create should hold. Developing a good cost model is essential. As a developer or architect, you’ll most certainly be asked how much something will cost, and you need to have a reliable way to estimate that. Businesses and Organizations have been used to paying for servers, software licenses, and other infrastructure as an up-front cost, and power, people to the systems and so on as an ongoing (and sometimes not factored) cost. When presented with a new paradigm like distributed computing, they may not understand the true cost/value proposition, and that’s where the architect and developer can guide the conversation to make a choice based on features of the application versus the true costs. The two big buckets of use-types for these applications are customer-based and steady-state. In the customer-based use type, each successful use of the program results in a sale or income for your organization. Perhaps you’ve written an application that provides the spot-price of foo, and your customer pays for the use of that application. In that case, once you’ve estimated your cost for a successful traversal of the application, you can build that into the price you charge the user. It’s a standard restaurant model, where the price of the meal is determined by the cost of making it, plus any profit you can make. In the second use-type, the application will be used by a more-or-less constant number of processes or users and no direct revenue is attached to the system. A typical example is a customer-tracking system used by the employees within your company. In this case, the cost model is often created “in reverse” - meaning that you pilot the application, monitor the use (and costs) and that cost is held steady. This is where the comparison with an on-premise system becomes necessary, even though it is more difficult to estimate those on-premise true costs. For instance, do you know exactly how much cost the air conditioning is because you have a team of system administrators? This may sound trivial, but that, along with the insurance for the building, the wiring, and every other part of the system is in fact a cost to the business. There are three primary methods that I’ve been successful with in estimating the cost. None are perfect, all are demand-driven. The general process is to lay out a matrix of: components units cost per unit and then multiply that times the usage of the system, based on which components you use in the program. That sounds a bit simplistic, but using those metrics in a calculation becomes more detailed. In all of the methods that follow, you need to know your application. The components for a PaaS include computing instances, storage, transactions, bandwidth and in the case of SQL Azure, database size. In most cases, architects start with the first model and progress through the other methods to gain accuracy. Simple Estimation The simplest way to calculate costs is to architect the application (even UML or on-paper, no coding involved) and then estimate which of the components you’ll use, and how much of each will be used. Microsoft provides two tools to do this - one is a simple slider-application located here: http://www.microsoft.com/windowsazure/pricing-calculator/  The other is a tool you download to create an “Return on Investment” (ROI) spreadsheet, which has the advantage of leading you through various questions to estimate what you plan to use, located here: https://roianalyst.alinean.com/msft/AutoLogin.do?d=176318219048082115  You can also just create a spreadsheet yourself with a structure like this: Program Element Azure Component Unit of Measure Cost Per Unit Estimated Use of Component Total Cost Per Component Cumulative Cost               Of course, the consideration with this model is that it is difficult to predict a system that is not running or hasn’t even been developed. Which brings us to the next model type. Measure and Project A more accurate model is to actually write the code for the application, using the Software Development Kit (SDK) which can run entirely disconnected from Azure. The code should be instrumented to estimate the use of the application components, logging to a local file on the development system. A series of unit and integration tests should be run, which will create load on the test system. You can use standard development concepts to track this usage, and even use Windows Performance Monitor counters. The best place to start with this method is to use the Windows Azure Diagnostics subsystem in your code, which you can read more about here: http://blogs.msdn.com/b/sumitm/archive/2009/11/18/introducing-windows-azure-diagnostics.aspx This set of API’s greatly simplifies tracking the application, and in fact you can use this information for more than just a cost model. After you have the tracking logs, you can plug the numbers into ay of the tools above, which should give a representative cost or in some cases a unit cost. The consideration with this model is that the SDK fabric is not a one-to-one comparison with performance on the actual Windows Azure fabric. Those differences are usually smaller, but they do need to be considered. Also, you may not be able to accurately predict the load on the system, which might lead to an architectural change, which changes the model. This leads us to the next, most accurate method for a cost model. Sample and Estimate Using standard statistical and other predictive math, once the application is deployed you will get a bill each month from Microsoft for your Azure usage. The bill is quite detailed, and you can export the data from it to do analysis, and using methods like regression and so on project out into the future what the costs will be. I normally advise that the architect also extrapolate a unit cost from those metrics as well. This is the information that should be reported back to the executives that pay the bills: the past cost, future projected costs, and unit cost “per click” or “per transaction”, as your case warrants. The challenge here is in the model itself - statistical methods are not foolproof, and the larger the sample (in this case I recommend the entire population, not a smaller sample) is key. References and Tools Articles: http://blogs.msdn.com/b/patrick_butler_monterde/archive/2010/02/10/windows-azure-billing-overview.aspx http://technet.microsoft.com/en-us/magazine/gg213848.aspx http://blog.codingoutloud.com/2011/06/05/azure-faq-how-much-will-it-cost-me-to-run-my-application-on-windows-azure/ http://blogs.msdn.com/b/johnalioto/archive/2010/08/25/10054193.aspx http://geekswithblogs.net/iupdateable/archive/2010/02/08/qampa-how-can-i-calculate-the-tco-and-roi-when.aspx   Other Tools: http://cloud-assessment.com/ http://communities.quest.com/community/cloud_tools

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• Expectations + Rewards = Innovation

  - by D'Arcy Lussier

  “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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• Consuming the Amazon S3 service from a Win8 Metro Application

  - by cibrax

  As many of the existing Http APIs for Cloud Services, AWS also provides a set of different platform SDKs for hiding many of complexities present in the APIs. While there is a platform SDK for .NET, which is open source and available in C#, that SDK does not work in Win8 Metro Applications for the changes introduced in WinRT. WinRT offers a complete different set of APIs for doing I/O operations such as doing http calls or using cryptography for signing or encrypting data, two aspects that are absolutely necessary for consuming AWS. All the I/O APIs available as part of WinRT are asynchronous, and uses the TPL model for .NET applications (HTML and JavaScript Metro applications use a model based in promises, which is similar concept).  In the case of S3, the http Authorization header is used for two purposes, authenticating clients and make sure the messages were not altered while they were in transit. For doing that, it uses a signature or hash of the message content and some of the headers using a symmetric key (That's just one of the available mechanisms). Windows Azure for example also uses the same mechanism in many of its APIs. There are three challenges that any developer working for first time in Metro will have to face to consume S3, the new WinRT APIs, the asynchronous nature of them and the complexity introduced for generating the Authorization header. Having said that, I decided to write this post with some of the gotchas I found myself trying to consume this Amazon service. 1. Generating the signature for the Authorization header All the cryptography APIs in WinRT are available under Windows.Security.Cryptography namespace. Many of operations available in these APIs uses the concept of buffers (IBuffer) for representing a chunk of binary data. As you will see in the example below, these buffers are mainly generated with the use of static methods in a WinRT class CryptographicBuffer available as part of the namespace previously mentioned. private string DeriveAuthToken(string resource, string httpMethod, string timestamp) { var stringToSign = string.Format("{0}\n" + "\n" + "\n" + "\n" + "x-amz-date:{1}\n" + "/{2}/", httpMethod, timestamp, resource); var algorithm = MacAlgorithmProvider.OpenAlgorithm("HMAC_SHA1"); var keyMaterial = CryptographicBuffer.CreateFromByteArray(Encoding.UTF8.GetBytes(this.secret)); var hmacKey = algorithm.CreateKey(keyMaterial); var signature = CryptographicEngine.Sign( hmacKey, CryptographicBuffer.CreateFromByteArray(Encoding.UTF8.GetBytes(stringToSign)) ); return CryptographicBuffer.EncodeToBase64String(signature); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } The algorithm that determines the information or content you need to use for generating the signature is very well described as part of the AWS documentation. In this case, this method is generating a signature required for creating a new bucket. A HmacSha1 hash is computed using a secret or symetric key provided by AWS in the management console. 2. Sending an Http Request to the S3 service WinRT also ships with the System.Net.Http.HttpClient that was first introduced some months ago with ASP.NET Web API. This client provides a rich interface on top the traditional WebHttpRequest class, and also solves some of limitations found in this last one. There are a few things that don't work with a raw WebHttpRequest such as setting the Host header, which is something absolutely required for consuming S3. Also, HttpClient is more friendly for doing unit tests, as it receives a HttpMessageHandler as part of the constructor that can fake to emulate a real http call. This is how the code for consuming the service with HttpClient looks like, public async Task<S3Response> CreateBucket(string name, string region = null, params string[] acl) { var timestamp = string.Format("{0:r}", DateTime.UtcNow); var auth = DeriveAuthToken(name, "PUT", timestamp); var request = new HttpRequestMessage(HttpMethod.Put, "http://s3.amazonaws.com/"); request.Headers.Host = string.Format("{0}.s3.amazonaws.com", name); request.Headers.TryAddWithoutValidation("Authorization", "AWS " + this.key + ":" + auth); request.Headers.Add("x-amz-date", timestamp); var client = new HttpClient(); var response = await client.SendAsync(request); return new S3Response { Succeed = response.StatusCode == HttpStatusCode.OK, Message = (response.Content != null) ? await response.Content.ReadAsStringAsync() : null }; } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } You will notice a few additional things in this code. By default, HttpClient validates the values for some well-know headers, and Authorization is one of them. It won't allow you to set a value with ":" on it, which is something that S3 expects. However, that's not a problem at all, as you can skip the validation by using the TryAddWithoutValidation method. Also, the code is heavily relying on the new async and await keywords to transform all the asynchronous calls into synchronous ones. In case you would want to unit test this code and faking the call to the real S3 service, you should have to modify it to inject a custom HttpMessageHandler into the HttpClient. The following implementation illustrates this concept, In case you would want to unit test this code and faking the call to the real S3 service, you should have to modify it to inject a custom HttpMessageHandler into the HttpClient. The following implementation illustrates this concept, public class FakeHttpMessageHandler : HttpMessageHandler { HttpResponseMessage response; public FakeHttpMessageHandler(HttpResponseMessage response) { this.response = response; } protected override Task<HttpResponseMessage> SendAsync(HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) { var tcs = new TaskCompletionSource<HttpResponseMessage>(); tcs.SetResult(response); return tcs.Task; } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } You can use this handler for injecting any response while you are unit testing the code.

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• Consuming the Amazon S3 service from a Win8 Metro Application

  - by cibrax

  As many of the existing Http APIs for Cloud Services, AWS also provides a set of different platform SDKs for hiding many of complexities present in the APIs. While there is a platform SDK for .NET, which is open source and available in C#, that SDK does not work in Win8 Metro Applications for the changes introduced in WinRT. WinRT offers a complete different set of APIs for doing I/O operations such as doing http calls or using cryptography for signing or encrypting data, two aspects that are absolutely necessary for consuming AWS. All the I/O APIs available as part of WinRT are asynchronous, and uses the TPL model for .NET applications (HTML and JavaScript Metro applications use a model based in promises, which is similar concept).  In the case of S3, the http Authorization header is used for two purposes, authenticating clients and make sure the messages were not altered while they were in transit. For doing that, it uses a signature or hash of the message content and some of the headers using a symmetric key (That's just one of the available mechanisms). Windows Azure for example also uses the same mechanism in many of its APIs. There are three challenges that any developer working for first time in Metro will have to face to consume S3, the new WinRT APIs, the asynchronous nature of them and the complexity introduced for generating the Authorization header. Having said that, I decided to write this post with some of the gotchas I found myself trying to consume this Amazon service. 1. Generating the signature for the Authorization header All the cryptography APIs in WinRT are available under Windows.Security.Cryptography namespace. Many of operations available in these APIs uses the concept of buffers (IBuffer) for representing a chunk of binary data. As you will see in the example below, these buffers are mainly generated with the use of static methods in a WinRT class CryptographicBuffer available as part of the namespace previously mentioned. private string DeriveAuthToken(string resource, string httpMethod, string timestamp) { var stringToSign = string.Format("{0}\n" + "\n" + "\n" + "\n" + "x-amz-date:{1}\n" + "/{2}/", httpMethod, timestamp, resource); var algorithm = MacAlgorithmProvider.OpenAlgorithm("HMAC_SHA1"); var keyMaterial = CryptographicBuffer.CreateFromByteArray(Encoding.UTF8.GetBytes(this.secret)); var hmacKey = algorithm.CreateKey(keyMaterial); var signature = CryptographicEngine.Sign( hmacKey, CryptographicBuffer.CreateFromByteArray(Encoding.UTF8.GetBytes(stringToSign)) ); return CryptographicBuffer.EncodeToBase64String(signature); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } The algorithm that determines the information or content you need to use for generating the signature is very well described as part of the AWS documentation. In this case, this method is generating a signature required for creating a new bucket. A HmacSha1 hash is computed using a secret or symetric key provided by AWS in the management console. 2. Sending an Http Request to the S3 service WinRT also ships with the System.Net.Http.HttpClient that was first introduced some months ago with ASP.NET Web API. This client provides a rich interface on top the traditional WebHttpRequest class, and also solves some of limitations found in this last one. There are a few things that don't work with a raw WebHttpRequest such as setting the Host header, which is something absolutely required for consuming S3. Also, HttpClient is more friendly for doing unit tests, as it receives a HttpMessageHandler as part of the constructor that can fake to emulate a real http call. This is how the code for consuming the service with HttpClient looks like, public async Task<S3Response> CreateBucket(string name, string region = null, params string[] acl) { var timestamp = string.Format("{0:r}", DateTime.UtcNow); var auth = DeriveAuthToken(name, "PUT", timestamp); var request = new HttpRequestMessage(HttpMethod.Put, "http://s3.amazonaws.com/"); request.Headers.Host = string.Format("{0}.s3.amazonaws.com", name); request.Headers.TryAddWithoutValidation("Authorization", "AWS " + this.key + ":" + auth); request.Headers.Add("x-amz-date", timestamp); var client = new HttpClient(); var response = await client.SendAsync(request); return new S3Response { Succeed = response.StatusCode == HttpStatusCode.OK, Message = (response.Content != null) ? await response.Content.ReadAsStringAsync() : null }; } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } You will notice a few additional things in this code. By default, HttpClient validates the values for some well-know headers, and Authorization is one of them. It won't allow you to set a value with ":" on it, which is something that S3 expects. However, that's not a problem at all, as you can skip the validation by using the TryAddWithoutValidation method. Also, the code is heavily relying on the new async and await keywords to transform all the asynchronous calls into synchronous ones. In case you would want to unit test this code and faking the call to the real S3 service, you should have to modify it to inject a custom HttpMessageHandler into the HttpClient. The following implementation illustrates this concept, In case you would want to unit test this code and faking the call to the real S3 service, you should have to modify it to inject a custom HttpMessageHandler into the HttpClient. The following implementation illustrates this concept, public class FakeHttpMessageHandler : HttpMessageHandler { HttpResponseMessage response; public FakeHttpMessageHandler(HttpResponseMessage response) { this.response = response; } protected override Task<HttpResponseMessage> SendAsync(HttpRequestMessage request, System.Threading.CancellationToken cancellationToken) { var tcs = new TaskCompletionSource<HttpResponseMessage>(); tcs.SetResult(response); return tcs.Task; } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } You can use this handler for injecting any response while you are unit testing the code.

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• Communities - The importance of exchange and discussion

  Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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