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• REGISTER NOW! Oracle Hardware Sales Training: Hardware and Software - Engineered to Be Sold Together

  - by Cinzia Mascanzoni

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• Accessing an OLAP data present in Oracle Cubes using C# .NET?

  - by amit-agrawal

  I am a newbie to ORACLE. I would like to access an OLAP cube in Oracle using C#. Could you please suggest efficient ways of doing the same?

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• Leverage technology to support your Global Talent Strategy

  - by Nancy Estell Zoder

  Do you want to hear the latest on global organizations and how they are adapting their talent and technology strategies to align with market trends? Watch Deloitte in partnership with Oracle present these trends. Learn how organizations are leveraging technology to support the changes that are being made in Human Resources to adapt in this integrated environment. For the latest on PeopleSoft, check out the video demonstrations on YouTube.

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• Communications: BNSL Unifies The Customer Experience

  - by Michael Seback

  Hear how BNSL achieved a unified customer experience across channels.  BNSL is India's number one telecommunications operator with 70M mobile customers and 20M wired customers. They consolidated 330 different districts and customer experiences into a single customer experience across the contact center, web, email and SMS.  Click here to listen to their journey.  Read more about Oracle Communications.  

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• Easy Access a Cornerstone to Fusion Applications HCM User Experience

  - by Jay Richey, HCM Product Marketing

  With Fusion Applications, Oracle fundamentally changes a fragmented, frustrating work situation. Users of Human Capital Management (HCM) software often must bounce around between applications, searching diligently for the right information about employees. They may spend a lot of their time tracking down the data they need to complete a task. Fusion offers a completely different user experience. Read more...

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• An Actionable Common Approach to Federal Enterprise Architecture

  - by TedMcLaughlan

  The recent “Common Approach to Federal Enterprise Architecture” (US Executive Office of the President, May 2 2012) is extremely timely and well-organized guidance for the Federal IT investment and deployment community, as useful for Federal Departments and Agencies as it is for their stakeholders and integration partners. The guidance not only helps IT Program Planners and Managers, but also informs and prepares constituents who may be the beneficiaries or otherwise impacted by the investment. The FEA Common Approach extends from and builds on the rapidly-maturing Federal Enterprise Architecture Framework (FEAF) and its associated artifacts and standards, already included to a large degree in the annual Federal Portfolio and Investment Management processes – for example the OMB’s Exhibit 300 (i.e. Business Case justification for IT investments).A very interesting element of this Approach includes the very necessary guidance for actually using an Enterprise Architecture (EA) and/or its collateral – good guidance for any organization charged with maintaining a broad portfolio of IT investments. The associated FEA Reference Models (i.e. the BRM, DRM, TRM, etc.) are very helpful frameworks for organizing, understanding, communicating and standardizing across agencies with respect to vocabularies, architecture patterns and technology standards. Determining when, how and to what level of detail to include these reference models in the typically long-running Federal IT acquisition cycles wasn’t always clear, however, particularly during the first interactions of a Program’s technical and functional leadership with the Mission owners and investment planners. This typically occurs as an agency begins the process of describing its strategy and business case for allocation of new Federal funding, reacting to things like new legislation or policy, real or anticipated mission challenges, or straightforward ROI opportunities (for example the introduction of new technologies that deliver significant cost-savings).The early artifacts (i.e. Resource Allocation Plans, Acquisition Plans, Exhibit 300’s or other Business Case materials, etc.) of the intersection between Mission owners, IT and Program Managers are far easier to understand and discuss, when the overlay of an evolved, actionable Enterprise Architecture (such as the FEA) is applied.  “Actionable” is the key word – too many Public Service entity EA’s (including the FEA) have for too long been used simply as a very highly-abstracted standards reference, duly maintained and nominally-enforced by an Enterprise or System Architect’s office. Refreshing elements of this recent FEA Common Approach include one of the first Federally-documented acknowledgements of the “Solution Architect” (the “Problem-Solving” role). This role collaborates with the Enterprise, System and Business Architecture communities primarily on completing actual “EA Roadmap” documents. These are roadmaps grounded in real cost, technical and functional details that are fully aligned with both contextual expectations (for example the new “Digital Government Strategy” and its required roadmap deliverables - and the rapidly increasing complexities of today’s more portable and transparent IT solutions.  We also expect some very critical synergies to develop in early IT investment cycles between this new breed of “Federal Enterprise Solution Architect” and the first waves of the newly-formal “Federal IT Program Manager” roles operating under more standardized “critical competency” expectations (including EA), likely already to be seriously influencing the quality annual CPIC (Capital Planning and Investment Control) processes.  Our Oracle Enterprise Strategy Team (EST) and associated Oracle Enterprise Architecture (OEA) practices are already engaged in promoting and leveraging the visibility of Enterprise Architecture as a key contributor to early IT investment validation, and we look forward in particular to seeing the real, citizen-centric benefits of this FEA Common Approach in particular surface across the entire Public Service CPIC domain - Federal, State, Local, Tribal and otherwise. Read more Enterprise Architecture blog posts for additional EA insight!

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• Oracle Launches Telco-Oriented, Carrier-Grade Blade Server

  Upgrade to the Netra line of blade servers for telcos makes them more suitable for mission-critical functions.

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• I'm getting 403 forbidden error on my website

  - by user1230090

  I was accessing the directories through cyberduck and also trying to upload files.But now it started showing this forbidden error.I was getting the homepage first,now i dont get that too.Can anyone please tell me how can I get my website back to show [Fri Mar 02 14:36:21 2012] [error] File does not exist: /var/www/vhosts/example.com/httpdocs/bin [Fri Mar 02 14:37:24 2012] [error] File does not exist: /var/www/vhosts/example.com/httpdocs/httpsdocs [Fri Mar 02 14:39:01 2012] [error] (13)Permission denied: file permissions deny server access: /var/www/vhosts/example.com/httpdocs/index.html

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• Chef bootstrap giving 401 unauthorized

  - by loddy1234

  I'm trying to bootstrap a new chef node by running: knife bootstrap <server ip> -x lewis -N gitlab --sudo But I get the following output: [Mon, 03 Sep 2012 14:45:17 +0000] INFO: *** Chef 10.12.0 *** [Mon, 03 Sep 2012 14:45:17 +0000] INFO: Client key /etc/chef/client.pem is not present - registering [Mon, 03 Sep 2012 14:45:17 +0000] INFO: HTTP Request Returned 401 Unauthorized: Failed to authenticate. Ensure that your client key is valid. [Mon, 03 Sep 2012 14:45:17 +0000] FATAL: Stacktrace dumped to /var/chef/cache/chef-stacktrace.out [Mon, 03 Sep 2012 14:45:17 +0000] FATAL: Net::HTTPServerException: 401 "Unauthorized" My chef server is running Ubuntu 12.04 x32 and the machine I'm trying to bootstrap is running CentOS 6.3 x64 Any idea what's going wrong?

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• How to make Ubuntu recognize an unknown external display (so I can adjust its resolution)?

  - by WagnerAA

  I have a Dell laptop with an external monitor attached (a Samsumg SyncMaster 931c). My laptop display was recognized, and I can adjust its optimum resolution. My external display is still unknown, thus I'm stuck at a lower resolution (1024x768): I tried the "Detect Displays" button, but it didn't work, nothing happens. I recently upgraded from Ubuntu 12.04 to 12.10. Things were working before. I don't know if I can actually change this configuration, or if this is a bug. I searched for an answer here and also in Launchpad's website, but found none. I even tried to install Nvidia drivers, and just messed things up. It seems I wasn't even using nvidia before, as I guessed by looking at my additional drivers configuration: My laptop has an Intel chipset, I guess: $ dpkg --get-selections | grep -i -e nvidia -e intel intel-gpu-tools install libdrm-intel1:amd64 install libdrm-intel1:i386 install nvidia-common install xserver-xorg-video-intel install I don't have an xorg.conf file (I think this is nvidia related, am I right?): $ cat /etc/X11/xorg.conf cat: /etc/X11/xorg.conf: No such file or directory $ ls -l /etc/X11/ total 76 drwxr-xr-x 2 root root 4096 Out 19 23:41 app-defaults drwxr-xr-x 2 root root 4096 Abr 25 2012 cursors -rw-r--r-- 1 root root 18 Abr 25 2012 default-display-manager drwxr-xr-x 4 root root 4096 Abr 25 2012 fonts -rw-r--r-- 1 root root 17394 Dez 3 2009 rgb.txt lrwxrwxrwx 1 root root 13 Mai 1 03:33 X -> /usr/bin/Xorg drwxr-xr-x 3 root root 4096 Out 19 23:41 xinit drwxr-xr-x 2 root root 4096 Jan 23 2012 xkb -rw-r--r-- 1 root root 0 Out 24 08:55 xorg.conf.nvidia-xconfig-original -rwxr-xr-x 1 root root 709 Abr 1 2010 Xreset drwxr-xr-x 2 root root 4096 Out 19 10:08 Xreset.d drwxr-xr-x 2 root root 4096 Out 19 10:08 Xresources -rwxr-xr-x 1 root root 3730 Jan 20 2012 Xsession drwxr-xr-x 2 root root 4096 Out 20 00:11 Xsession.d -rw-r--r-- 1 root root 265 Jul 1 2008 Xsession.options -rw-r--r-- 1 root root 13 Ago 15 06:43 XvMCConfig -rw-r--r-- 1 root root 601 Abr 25 2012 Xwrapper.config Here is some information I gathered by looking at other related posts: $ sudo lshw -C display; lsb_release -a; uname -a *-display:0 description: VGA compatible controller product: Mobile 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 07 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:48 memory:f6800000-f6bfffff memory:d0000000-dfffffff ioport:1800(size=8) *-display:1 UNCLAIMED description: Display controller product: Mobile 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2.1 bus info: pci@0000:00:02.1 version: 07 width: 64 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: latency=0 resources: memory:f6100000-f61fffff LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:cxx-3.0-amd64:cxx-3.0-noarch:cxx-3.1-amd64:cxx-3.1-noarch:cxx-3.2-amd64:cxx-3.2-noarch:cxx-4.0-amd64:cxx-4.0-noarch:desktop-3.1-amd64:desktop-3.1-noarch:desktop-3.2-amd64:desktop-3.2-noarch:desktop-4.0-amd64:desktop-4.0-noarch:graphics-2.0-amd64:graphics-2.0-noarch:graphics-3.0-amd64:graphics-3.0-noarch:graphics-3.1-amd64:graphics-3.1-noarch:graphics-3.2-amd64:graphics-3.2-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-3.2-amd64:printing-3.2-noarch:printing-4.0-amd64:printing-4.0-noarch:qt4-3.1-amd64:qt4-3.1-noarch Distributor ID: Ubuntu Description: Ubuntu 12.10 Release: 12.10 Codename: quantal Linux Batcave 3.5.0-17-generic #28-Ubuntu SMP Tue Oct 9 19:31:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux $ xrandr -q Screen 0: minimum 320 x 200, current 2304 x 800, maximum 32767 x 32767 LVDS1 connected 1280x800+0+0 (normal left inverted right x axis y axis) 286mm x 1790mm 1280x800 59.9*+ 1024x768 60.0 800x600 60.3 56.2 640x480 59.9 VGA1 connected 1024x768+1280+32 (normal left inverted right x axis y axis) 0mm x 0mm 1024x768 60.0* 800x600 60.3 56.2 848x480 60.0 640x480 59.9 DP1 disconnected (normal left inverted right x axis y axis) If there's anything else I can do, any other information I can post here, to help me configure this external display, please let me know. If this is actually a bug, I apologize (I know bugs are not allowed here), but I really wasn't sure. And I will promptly file a bug report in Launchpad if that's the case. Thanks a lot in advance. ;)

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• New Whitepaper from SQLBI: Vertipaq vs ColumnStore

  - by AlbertoFerrari

  At the end of June 2012, I was in Amsterdam to present some sessions at Teched Europe 2012 and, while preparing the material for the demos (yes, the best demos are the ones I prepare at the last minute), I decided to make a comparison between the two implementations of xVelocity of SQL 2012, one is the VertiPaq engine in SSAS Tabular and the other one is the ColumnStore index in SQL Server. After some trials, I decided that ColumnStore was a clear loser, because I was not able to see a real improvement...(read more)

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• JDeveloper and ADF Satisfaction Survey - Need Your Input

  - by Shay Shmeltzer

  The JDeveloper & ADF team is looking to get feedback on your experience using JDeveloper and Oracle ADF. We developed a short online survey that will help us understand your usage patterns as well as locate the areas where we need to improve our product. Your input will be helping us help you. Please take 5 minutes to complete the survey - https://www.oraclesurveys.com/se.ashx?s=705E3EFC4861B8EF Thanks for helping, The JDeveloper team

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• af:inputSlider doesn't render in popup for FF, Safari and Chrome

  - by Frank Nimphius

  A problem reported on OTN is that the af:inputSlider component of Oracle JDeveloper 11.1.2.2 doesn't show on all browsers except IE when the slider is added as the sole component in a popup. The problem reproduces with the ADF Faces component demo and I filed bug 14207690. The work around, posted by OTN user "Tses" is to set the inlineStyle property on the slider to table <af:inputNumberSlider ... inlineStyle="display:table;"/>

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• How to find an ip of connected vnc client from vncserver log?

  - by Kittipat Tatsanakit

  I run the vncserver using vncserver:1 I take a look in ~/.vnc/ubuntu:1.log I only show something like this. Sat Oct 6 20:40:12 2012 Connections: accepted: 0.0.0.0::2043 SConnection: Client needs protocol version 3.8 SConnection: Client requests security type VncAuth(2) Sat Oct 6 20:40:14 2012 SConnection: AuthFailureException: Authentication failure Connections: closed: 0.0.0.0::2043 (Authentication failure) Sat Oct 6 20:40:16 2012 Connections: accepted: 0.0.0.0::2048 SConnection: Client needs protocol version 3.8 SConnection: Client requests security type VncAuth(2) How do I find the ip of connected vnc client?

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• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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• Games at Work Part 1: Introduction to Gamification and Applications

  - by ultan o'broin

  Games Are Everywhere How many of you (will admit to) remember playing Pong? OK then, do you play Angry Birds on your phone during work hours? Thought about why we keep playing online, video, and mobile games and what this "gamification" business we're hearing about means for the enterprise applications user experience? In Reality Is Broken: Why Games Make Us Better and How They Can Change the World, Jane McGonigal says that playing computer and online games now provides more rewards for people than their real lives do. Games offer intrinsic rewards and happiness to the players as they pursue more satisfying work and the success, social connection, and meaning that goes with it. Yep, Gran Turismo, Dungeons & Dragons, Guitar Hero, Mario Kart, Wii Boxing, and the rest are all forms of work it seems. Games are, in fact, work taken so seriously that governments now move to limit the impact of virtual gaming currencies on the real financial system. Anyone who spends hours harvesting crops on FarmVille realizes it’s hard work too. Yet games evoke a positive emotion in players who voluntarily stay engaged with games for hours, day after day. Some 183 million active gamers in the United States play on average 13 hours per week. Weekly, 5 million of those gamers play for longer than a working week (45 hours). So why not harness the work put into games to solve real-world problems? Or, in the case of our applications users, real-world work problems? What’s a Game? Jane explains that all games have four defining traits: a goal, rules, a feedback system, and voluntary participation. We need to look at what motivational ideas behind the dynamics of the game—what we call gamification—are appropriate for our users. Typically, these motivators are achievement, altruism, competition, reward, self-expression, and status). Common game techniques for leveraging these motivations include: Badging and avatars Points and awards Leader boards Progress charts Virtual currencies or goods Gifting and giving Challenges and quests Some technology commentators argue for a game layer on top of everything, but this layer is already part of our daily lives in many instances. We see gamification working around us already: the badging and kudos offered on My Oracle Support or other Oracle community forums, becoming a Dragon Slayer implementor of Atlassian applications, being made duke of your favorite coffee shop on Yelp, sharing your workout details with Nike+, or donating to Japanese earthquake relief through FarmVille, for example. And what does all this mean for the applications that you use in your work? Read on in part two...

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• VS2012 Coded UI Test closes browser by default

  - by Tarun Arora

  *** Thanks to Steve St. Jean for asking this question and Shubhra Maji for answering this question on the ALM champs list *** 01 – Introduction The default behaviour of coded UI tests running in an Internet Explorer browser has changed between MTM 2010 and MTM 2012. When running a Coded UI test recorded in MTM 2012 or VS 2012 at the end of the test execution the instance of the browser is closed by default. 02 – Description Let’s take an example. As you can see the CloseDinnerNowWeb() method is commented out.  In VS 2010, upon running this test the browser would be left open after the test execution completes. In VS 2012 RTM the behaviour has changed. At the end of the test run, the IE window is closed even though there is no command from the test to do so. In the example below when the test runs, it opens 2 IE windows to the website. When the test run completes both the windows are closed, even though there is no command in the test to close the window. 03 – How to change the CUIT behaviour not to close the IE window after test execution? This change to this functionality in VS 2012 is by design. It is however possible to rollback the behaviour to how it originally was in VS 2010 i.e. the IE window will not close after the test execution unless otherwise commanded by the test to do so. To go back to the original functionality, set BrowserWindow.CloseOnPlaybackCleanup = false More details on the CloseOnPlaybackCleanup property can be found here http://msdn.microsoft.com/en-us/library/microsoft.visualstudio.testtools.uitesting.applicationundertest.closeonplaybackcleanup.aspx  HTH

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• Delight and Excite

  - by Applications User Experience

  Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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• B2B Commerce Best Practice Round Table

  - by Jeri Kelley

  Are you struggling with delivering customers a consistent B2B multi-channel commerce experience? If yes, then you will want to join us for a panel discussion featuring Oracle customers and B2B commerce experts on Thursday, September 27th to learn how leading B2B companies are succeeding in the new age of commerce. Topics of discussion will include: Moving B2B data and content online Multiple site management Mobile platforms Merchandising and personalization Don’t miss this opportunity to learn more about the latest trends, challenges and successes in B2B multi-channel commerce. Learn more and register!

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• B2B Commerce Best Practice Round Table

  - by Jeri Kelley

  Are you struggling with delivering customers a consistent B2B multi-channel commerce experience? If yes, then you will want to join us for a panel discussion featuring Oracle customers and B2B commerce experts on Thursday, September 27th to learn how leading B2B companies are succeeding in the new age of commerce. Topics of discussion will include: Moving B2B data and content online Multiple site management Mobile platforms Merchandising and personalization Don’t miss this opportunity to learn more about the latest trends, challenges and successes in B2B multi-channel commerce. Learn more and register!

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• Java Embedded @ JavaOne

  - by Tori Wieldt

  Developers, tell your manager (or the other half of your developer-entrepreneur self) about this new event being held Wednesday, Oct. 3th and Thursday, Oct. 4th in San Francisco at the Hotel Nikko (during JavaOne).Java Embedded @ JavaOne is designed to provide business and technical decision makers, as well as Java embedded ecosystem partners, a unique occasion to come together and learn about how they can use Java Embedded technologies for new business opportunities. The ideal audience for this event is business and technical decision makers (e.g. System Integrators, CTO, CXO, Chief Architects/Architects, Business Development Managers, Project Managers, Purchasing managers, Technical Leads, Senior Decision Makers, Practice Leads, R&D Heads, and Development Managers/Leads).A call for papers has gone out, but is ONLY for business-focused submissions. Event organizers are looking for best practices, case studies and panel discussions on emerging opportunities in the Java embedded space. Please consider submitting a paper. The deadline for submission is July 18.Attendees of both JavaOne and Oracle Openworld can attend Java Embedded @ JavaOne by purchasing a $100.00 USD upgrade to their full conference pass. Rates for attending Embedded @ JavaOne alone are here.

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• How to show pending messages using WLST?

  - by lmestre

  Here are the steps: 1. . ./setDomainEnv.sh2. java weblogic.WLST3. connect('weblogic','welcome1','t3://localhost:7001')4. domainRuntime()5. cd('ServerRuntimes/MS1/JMSRuntime/MS1.jms/JMSServers/JMSServer1/Destinations/JMSModule1!Queue1')6. cursor1=cmo.getMessages('true',9999999,10)                                                 **String(selector),Integer(timeout),Integer(state)7. msgs = cmo.getNext(cursor1, 10)                  ** This step gets 10 messages, you can call again cmo.getNext(cursor1, 10) to get the next 10 msgs8. print(msgs)My assumption, is that you had created:a. Managed Server MS1.b. JMS Server JMSServer1.c. Module called JMSModule1.d. Inside of JMSModule1, a Queue called Queue1.If you read my previous post:How to get Messages Pending Count from a Queue using WLST? https://blogs.oracle.com/LuzMestre/entry/how_to_get_messages_pendingYou can see that both are very similar.  Sometimes it is difficult to get a WLST Script sample, but you can use ls() function to know about other functionalities you don't have a sample code.***Until step 5, nothing new comparing to my previous post.5. cd('ServerRuntimes/MS1/JMSRuntime/MS1.jms/JMSServers/JMSServer1/Destinations/JMSModule1!Queue1')6. ls()You will see, MessagesPendingCount, getMessages along a lot of other functionalities available in this Queue. e.g, you can see:-r-x   getMessages                                  String : String(selector),Integer(timeout),Integer(state)Here you can check the complete MBean Reference:http://docs.oracle.com/cd/E23943_01/apirefs.1111/e13951/core/index.htmlSee JMSDestinationRuntimeMBean.Enjoy!

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• Oracle and CenterStone Execs Talk About Managing and Lowering Workplace Costs.

  Fred Studer interviews Oracle Partner, Ross Leibowitz from CenterStone Software and Oracle Product Marketing Director David Krauss about how companies can manage and lower their workplace costs with an Integrated Workplace Management System (IWMS). Learn what this means and how to get more information about this solution.

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• Upgrade Workshops in Bucharest, Athens and Warsaw

  - by Mike Dietrich

  Finally travel time is not over yet. There are 3 more workshops Upgrade, Migrate & Consolidate to Oracle Database 12c due to happen within the next few weeks:. June 17 in Bucharest, Romaniain the Radisson Blu Hotel - Register here!. July 10 in Athens, Greece in the Pentelikon Hotel - Register here!. July 15 in Warsaw, Poland in the Marriot Warsaw Hotel - Register here!. - CU there - Mike 

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• C++ Succinctly now available!

  - by Michael B. McLaughlin

  Over the summer I worked with SyncFusion to create an eBook based off of my C# to C++ guide for their free Succinctly Series of eBooks. Today the result, C++ Succinctly, was published for download. It is a free (registration required; they make tools and libraries for .NET development so you might get an occasional email from them – I’ve been signed up for a few months and have had maybe 3 emails total so it’s not horrible super spam or anything ) and you can download it as a PDF or a Kindle .MOBI file (or both). I’m excited with how it turned out and enjoyed working with the people at SyncFusion. The book contains a total of 20 code samples, which you can download from BitBucket (there’s a link very early in the book). Almost all of the code is also inline in the book itself so that you don’t need to worry about flipping back and forth between your dev machine and your eReader (but if you want to try to understand a concept better, you can easily download the code, open it up in VS 2012, and play around with it to see what happens when you tinker with things). The code does require Visual Studio 2012 because of its expanded support for C++11 features and since I wrote all of the samples as Console programs for clarity and compactness, you will need a version that supports C++ desktop development (currently VS 2012 Pro, Premium, or Ultimate). Sometime this Fall, Microsoft will be releasing Visual Studio 2012 Express for Windows Desktop which should provide a free way to use the samples. That said, I tested all of the samples with MinGW and only the StorageDurationSample will not compile with it due to the thread-local storage code. If you comment that out then you can compile and run all the samples with MinGW (or using a recent version of GCC in a GNU/Linux environment, or any other C++ compiler that provides the same level of C++11 support that Visual Studio 2012 does). I hope it proves helpful to those of you who choose to check it out!

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