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  • Game of Phones

    - by Carlos Chang
    Game  of  Phones There’s an excellent DZone article titled: 2014 Guide to Mobile Development. It’s loaded with excellent information including some results from a mobile related survey to more than 1000 IT professionals. Without giving away too much, these highlights should convince you to read the entire article.  Web and Hybrid apps are gaining tons of traction particularly in the enterprise. If you want to better understand the differences between Web, Native and Hybrid, this article has you covered. Enterprise developers are increasingly more interested in cross platform tools. Makes sense right?  I mean, unless you have infinite resources (e.g. Facebook) and can afford to write native apps to every platform, finding something that can meet your needs for iOS and Android makes sense.  And toss in the possibility of Windows Phone …and oh, just to be current, the addition of Apple’s new mobile language, Swift, to add to Objective C.. and oh boy.  Why not check out cross platform tools? BTW, don’t  forget testing on each platform, and maintenance and the next versions of the app. It’s not one and done. If you’re successful, you’re never done. Various mobile vendors are represented and many provide some great information.  Oracle's own Suhas Uliyar, VP of Mobile Strategy, represented with some great insights into the challenges of mobile back end integration (SOA, mBaaS, etc.) and moving from "mobile first" to a mobile plus world. BTW, Suhas was recently named Top 100 Wireless Technology Experts for 2014 by Today's Wireless World magazine.  And if your not yet convinced, DZone did a very nice job with their mobile infographic stylized after the insanely popular series, Game of Thrones.  Even though there were no dragons illustrated, worth the price of admission just for that.   Check it out here.

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  • Wo finde ich was im OPN?

    - by A&C Redaktion
    Oracle Partner haben Zugriff auf verschiedenste Tools, Ressourcen und Services, die die tägliche Arbeit erleichtern und einen signifikanten Wettbewerbsvorteil bieten. Für unsere neuen, und vielleicht auch manchen altgedienten Partner, hier ein kleiner Wegweiser zu den wichtigsten Angeboten. Welche Ressourcen kann ich mit welchem Level der Spezialisierung nutzen?Einen englischsprachigen Überblick über alle Angebote aus den Bereichen Enablement, Development, Marketing, Sales und Support finden Sie hier unter „OPN Benefits Table Details“. Wo kann ich mich über bestimmte Oracle Produkte informieren und weiterbilden?Die Knowledge Zones sind lösungsorientierte Webseiten für den Einstieg in die Spezialisierung. Sie finden dort detaillierte Informationen zu Entwicklung, Verkauf und Implementierung von Oracle Lösungen – aufgeschlüsselt nach den Themen Datenbank, Middleware, Anwendungen, Server- und Speichersysteme sowie nach Branchen. Je nach Interesse und Spezialisierung können Sie hier bestimmten Knowledge Zones beitreten. Wie können Kunden mich und meine Leistungen als Oracle Partner finden und Kontakt aufnehmen?Dafür gibt es den Solutions Catalog: Diese Plattform gehört zu den wichtigsten Tools, um Kunden an den für sie idealen Oracle Partner zu vermitteln. Jeder spezialisierte Partner weltweit hat im Solutions Catalog ein suchmaschinenoptimiertes Profil, das er über das OPN selbst pflegt und ausbaut. Kunden filtern das Angebot nach Region und gewünschter Lösung und nehmen direkt Kontakt auf. Besuche auf der Webseite werden evaluiert und können zur individuellen Lead-Generierung genutzt werden. Wie kann ich meine Oracle Spezialisierung nutzen, um neue Kunden zu gewinnen?Im Marketing-Bereich des OPN-Portals finden Sie diverse Möglichkeiten der Werbung und Demand Generation. Einige Beispiele: Die deutschsprachigen Marketing Kits bieten Werbematerial, Templates, Schulungsmaterial und Anleitungen für das Marketing der Partner. Sie helfen dabei, eigene Kampagnen, z.B. Mailings oder Telemarketing zu einzelnen Themen, wie etwa aktuell Exadata, durchzuführen und die Demand Generation voranzutreiben. Mit den Partner Logos können Sie auf Ihrer eigenen Webseite damit werben, dass und wie intensiv Sie mit Oracle zusammenarbeiten. Es gibt Logos für jedes Partner Level sowie für jede einzelne Zertifizierung aus dem Oracle Universum. Der Partner Event Publishing Service hilft dabei, Ihre Veranstaltungen global und öffentlichkeitswirksam auf der Oracle Webseite zu präsentieren. So funktioniert's: Einfach das Excel-Formular downloaden, in deutsch oder englisch ausfüllen und mit Ihrem Logo an das Event Publishing Team senden. Ihre Event-Seite wird erstellt und ist auf dem Eventportal von Oracle suchbar. Sie erhalten für Ihre Prmotion den Link und schon haben sich einen neuen Kreis potenzieller Teilnehmer erschlossen.

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  • Securing User Account Details with MySQL

    - by Antoinette O'Sullivan
    Keeping user account details secure is always at the forefront of a Database Administrator's mind. However, users want to get up and running as soon as possible without complex login procedures. You can learn more about this and many other topics in the MySQL for Database Administrator course. For example, MySQL 5.6.6 introduced a new utility: mysql_config_editor, which makes secure access via MySQL client applications much easier to establish, while still providing a good measure of security. The mysql_config_editor stores a user's authentication details in an encrypted login file called mylogin.cnf. This login file is readable and writable for the user who invokes the utility, and invisible to everyone else. You can use it to collect all your hard-to-remember server locations and paswords safe in the knowledge that your passwords are never invoked using clear text. The MySQL for Database Administrators course is a 5-day instructor-led course which is available as a: Training-on-Demand: Start training within 24 hours of registration, following lecture material at your own pace through streaming video and booking time on a lab environment to suit your schedule. Live-Virtual Event: Attend a live event from your own desk, choosing from a selection of events on the schedule to suit different timezones. In-Class Event: Travel to an education center to attend this course. Below is a selection of the events already on the schedule. Location  Date  Delivery Language  Brisbane, Australia  18 August 2014  English  Brussels, Belgium  25 August 2014  English  Sao Paulo, Brazil  2 June 2014  Brazilian Portuguese  Cairo, Egypt  28 September 2014  Arabic  London, England  14 July 2014  English  Belfast, Ireland  15 September 2014  English  Dublin, Ireland  29 September 2014  English  Rome, Italy  16 June 2014  Italian  Seoul, Korea  9 June 2014  Korean  Petaling Jaya, Malaysia  16 June 2014  English  Utrecht, Netherlands  25 August 2014  English  Edinburgh, Scotland  26 June 2014  English  Madrid, Spain  6 October 2014  Spanish  Tunis, Tunisia  27 October 2014  French  Istanbul, Turkey  14 July 2014  Turkish To register for an event, request an additional event or learn more about the authentic MySQL curriculum, go to http://education.oracle.com/mysql. To read more about MySQL security, consult the MySQL Reference Manual - http://dev.mysql.com/doc/refman/5.6/en/security.html.

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  • Smarter Ways to Unlock Your Unused Contingency Budgets

    - by Melissa Centurio Lopes
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cash flow is becoming increasingly important in the current economy; senior executives are looking for smarter ways of unlocking unused funds for new or ongoing capital expenditure projects. With project contingency budgets on average equaling 10 percent of overall costs, are you confident that you can release this cash without risking existing investments or the health of your overall project portfolio? This is the central question posed in a new report from the EPPM board, Hedging Your Bets? Optimizing Investment Opportunities for Great Cash Flow. The board is Oracle’s international steering committee, which brings together senior figures from leading organizations to discuss the critical role of enterprise project portfolio management (EPPM). C-Level Visibility Will Unlock Funds In addition to exploring how unlocking your contingency funds enables you to augment your cash flow (without resorting to expensive borrowing), the report offers a number of suggestions on how this can be done in a risk-free way, including Building an effective governance framework that shows the demonstrable value of every project within the portfolio Undertaking contingency planning risk assessments that give you complete portfolio wide visibility into all risk factors Establishing executive ownership of the portfolio to promote a more realistic appreciation of the risk levels inherent in the portfolio Creating a chief risk officer role that can review consolidated contingencies and risks so they are not considered in isolation The overriding message behind the report—and the work carried out by the EPPM board—is the need for increased C-level visibility across the entire enterprise project portfolio to enable better business decisions. Read the complete report in English, Chinese, German, or French. Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter

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  • Watch the Dec. 8 Webcast: Oracle CFO Discusses Planning and Forecasting

    - by Theresa Hickman
    Watch CFO,com's webcast featuring Oracle's CFO, Jeff Epstein, discuss how CFOs and CIOs lead their organizations to better planning, forecasting and performance. Date: Weds. December 8, 2010 Time: 2:00 PM E.S.T Duration: 30 mins In this webcast, Celina Rogers, director of research with CFO Research Services, summarizes the latest findings from a fall 2010 survey surrounding the issues regarding timely, accurate and relevant forecasting and planning. Included in this webcast, you will hear firsthand from Jeff Epstein, CFO of Oracle, on how a senior finance leader can partner successfully with IT to support growth during the course of the economic recovery. Click here, to register for this webcast

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  • WebLogic Partner Community Newsletter June 2013

    - by JuergenKress
    Dear WebLogic Partner Community member, This month newsletter contains tons of Java material with the availability of Java EE7! Including many articles in the May/June Java Magazine and the Duke Award nomination! Thanks for all your efforts to become certified and Specialized. For all the experts who achieved the WebLogic Server 12c Certified Implementation Specialist  or ADF 11g Certified Implementation Specialist you can download a logo for your blog or business card at the Competence Center. For all the companies who achieved a WebLogic and ADF Specialization you can request a nice plaque for your office. Summer time is training time – make sure you attend our Fusion Middleware Summer Camps or one of our upcoming Exalogic Implementation Workshop by PTS in Spain, Turkey and Middle East. For those who can not make it we offers plenty of online courses like the New ADF Academy. Or the webcast The value of Engineered Systems for SAP. At our WebLogic Community Workspace (WebLogic Community membership required) you can find Engineered Systems Strategy presentation. Thanks to the community for all the WebLogic best practice papers and tools like Automated provision of Oracle Weblogic Server Platform & Frank’s Coherence videos on YouTube & Create and deploy applications on the Oracle Java Cloud & WebLogic Application redeployment using shared libraries - without downtime & Oracle Traffic Director. The first tests deployments for WebLogic on Oracle Database Appliance are on the way, thanks to all who are their experience: Sizing & Configuration and Traffic Director. Virtualised Oracle Database Appliance Proof of Concept - #1 Planning from Simon Haslam. Would be great if you can also share your experience via twitter @wlscommunity! In the ADF section of the newsletter you find Tuning Application Module Pools and Connection Pools & List View - Cool Looking ADF PS6 Component for Collections & Insider Essential & User Interface & Skinning & Oracle Forms to ADF Modernization reference. Great summer time! Jürgen Kress Oracle WebLogic Partner Adoption EMEA To read the newsletter please visit http://tinyurl.com/WebLogicnewsJune2013 (OPN Account required) To become a member of the WebLogic Partner Community please register at http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic Community newsletter,newsletter,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Archbeat Link-O-Rama Top 10 Facebook Faves - June 16-22, 2013

    - by Bob Rhubart
    2,819 people now follow OTN ArchBeat on Facebook. These are the Top 10 most popular items shared there for the week of June 16-22, 2013. Getting started with Java EE 7: Hands-on in 10 minutes | Lucas Jellema Oracle ACE Director and prolific blogger Lucas Jellema offers his take on the Java EE7 release and shares tips and resources to help you on your way. Not ‘how’ but ‘why’ should you upgrade to JDeveloper & ADF 11.1.1.7.0 | Chris Muir Oracle ACE Director Tim Hall and Oracle ADF Product Manager Chris Muir collaborated on this dialog that just might help you in your decision. OTN Architect Day: Cloud Computing - July 9, Redwood Shores, CA You won't need 3D glasses to see the technical sessions at OTN Architect Day: Cloud Computing, July 9, 2013. Redwood Shores, CA. It's free! It's live! Register now! Video: Frédéric Desbiens: Bringing Java to On-Device iOS and Android Apps (QCon NYC 2013) Oracle Application Development Tools product manager Frédéric Desbiens recaps his QCon New York presentation about how Java developers can leverage existing skills to develop enterprise mobile applications. OEPE 12.1.1.2.2 with GlassFish Tools released | Peter Benedikovic Peter Benedikovic's brief post offers an overview of some of the features in the new version of Oracle Enterprise Pack for Eclipse, released in conjunction with the release of Java EE 7. Oracle Enterprise Manager 12c Configuration Best Practices (Part 2 of 3) | Bethany Lapaglia Part 2 of Beth Lapaglia's 3-part series on the most commonly implemented configuration changes to improve performance and operation of a large Enterprise Manager 12c environment focuses on recommended WebLogic Server changes. Video: Doug Clarke: Polyglot Persistence: From NoSQL to HTML5 (QCon NYC 2013) Doug Clarke, EclipseLink Project Lead and Oracle Director of Product Management gives a very condensed version of his QCon New York presentation on "Polyglot Persistence: From NoSQL to HTML5." Podcast Show Notes: DevOps, Cloud, and Role Creep - Part 2 Automation and innovation had a huge impact on the manufacturing jobs of years gone by. Is something similar happening to some IT jobs? Oracle ACE Directors Ron Batra, Basheer Khan, and Cary Millsap discuss what's happening in part 2 of this 3-part podcast. Video: Reza Rahman: Building Java HTML5/WebSocket Applications with JSR 356 (QCon NYC 2013) Java EE/GlassFish evangelist Reza Rahman talks about how WebSocket provides "the basis for a new generation of interactive and live Web applications" for mobile developers. Lessons from Fusion HCM Implementations | Tim Warner Oracle ACE Tim Warner shares summaries of the Fusion HCM implementation experiences of several companies, as detailed in presentations at the 2013 Oracle HCM Users Group Conference. Thought for the Day "If the mind really is the finest computer, then there are a lot of people out there who need to be rebooted." — Tim Bryce Source: softwarequotes.com

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  • Le système de gestion des mots de passe de Google pourrait être compromis, suite aux attaques chinoi

    Mise à jour du 21.04.2010 par Katleen Le système de gestion des mots de passe de Google pourrait être compromis, suite aux attaques chinoises de fin 2009 Lors des attaques de décembre dernier visant Google et émanant de Chine, le système de gestion des mots de passe de la firme aurait été compromis (le niveau d'intrusion du système n'avait pas été communiqué). Chez Google, c'est un programme nommé Gaia qui gère les mots de passe des utilisateurs pour les accès à tous les services web de la firme, y compris ceux dédiés aux professionnels (Google Apps). Cette application est très confidentielle et rarement évoquée. Les pirates asiatiques ont donc réussi à s'introduire dans l'infra...

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  • JUDCon 2013 Trip Report

    - by reza_rahman
    JUDCon (JBoss Users and Developers Conference) 2013 was held in historic Boston on June 9-11 at the Hynes Convention Center. JUDCon is the largest get together for the JBoss community, has gone global in recent years but has it's roots in Boston. The JBoss folks graciously accepted a Java EE 7 talk from me and actually referenced my talk in their own sessions. I am proud to say this is my third time speaking at JUDCon/the Red Hat Summit over the years (this was the first time on behalf of Oracle). I had great company with many of the rock stars of the JBoss ecosystem speaking such as Lincoln Baxter, Jay Balunas, Gavin King, Mark Proctor, Andrew Lee Rubinger, Emmanuel Bernard and Pete Muir. Notably missing from JUDCon were Bill Burke, Burr Sutter, Aslak Knutsen and Dan Allen. Topics included Java EE, Forge, Arquillian, AeroGear, OpenShift, WildFly, Errai/GWT, NoSQL, Drools, jBPM, OpenJDK, Apache Camel and JBoss Tools/Eclipse. My session titled "JavaEE.Next(): Java EE 7, 8, and Beyond" went very well and it was a full house. This is our main talk covering the changes in JMS 2, the Java API for WebSocket (JSR 356), the Java API for JSON Processing (JSON-P), JAX-RS 2, JPA 2.1, JTA 1.2, JSF 2.2, Java Batch, Bean Validation 1.1, Java EE Concurrency and the rest of the APIs in Java EE 7. I also briefly talked about the possibilities for Java EE 8. The slides for the talk are here: JavaEE.Next(): Java EE 7, 8, and Beyond from reza_rahman Besides presenting my talk, it was great to catch up with the JBoss gang and attend a few interesting sessions. On Sunday night I went to one of my favorite hangouts in Boston - the exalted Middle East Club as Rolling Stone refers to it (other cool spots in an otherwise pretty boring town is "the Church"). As contradictory as it might sound to the uninitiated, the Middle East Club is possibly the best place in Boston to simultaneously get great Middle Eastern (primarily Lebanese) food and great underground metal. For folks with a bit more exposure, this is probably not contradictory at all given bands like Acrassicauda and documentaries like Heavy Metal in Baghdad. Luckily for me they were featuring a few local Thrash metal bands from the greater Boston area. It wasn't too bad considering it was primarily amateur twenty-something guys (although I'm not sure I'm a qualified critic any more since I all but stopped playing about at that age). It's great Boston has the Middle East as an incubator to keep the rock, metal, folk, jazz, blues and indie scene alive. I definitely enjoyed JUDCon/Boston and hope to be part of the conference next year again.

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  • Automate RAC Cluster Upgrades using EM12c

    - by HariSrinivasan
    One of the most arduous processes  in DB maintenance is upgrading Databases across major versions, especially for complex RAC Clusters.With the release of Database Plug-in  (12.1.0.5.0), EM12c Rel 3 (12.1.0.3.0)  now supports automated upgrading of RAC Clusters in addition to Standalone Databases. This automation includes: Upgrade of the complete Cluster across the nodes. ( Example: 11.1.0.7 CRS, ASM, RAC DB  ->   11.2.0.4 or 12.1.0.1 GI, RAC DB)  Best practices in tune with your operations, where you can automate upgrade in steps: Step 1: Upgrade the Clusterware to Grid Infrastructure (Allowing you to wait, test and then move to DBs). Step 2: Upgrade RAC DBs either separately or in group (Mass upgrade of RAC DB's in the cluster). Standard pre-requisite checks like Cluster Verification Utility (CVU) and RAC checks Division of Upgrade process into Non-downtime activities (like laying down the new Oracle Homes (OH), running checks) to Downtime Activities (like Upgrading Clusterware to GI, Upgrading RAC) there by lowering the downtime required. Ability to configure Back up and Restore options as a part of this upgrade process. You can choose to : a. Take Backup via this process (either Guaranteed Restore Point (GRP) or RMAN) b. Set the procedure to pause just before the upgrade step to allow you to take a custom backup c. Ignore backup completely, if there are external mechanisms already in place.  High Level Steps: Select the Procedure "Upgrade Database" from Database Provisioning Home page. Choose the Target Type for upgrade and the Destination version Pick and choose the Cluster, it picks up the complete topology since the clusterware/GI isn't upgraded already Select the Gold Image of the destination version for deploying both the GI and RAC OHs Specify new OH patch, credentials, choose the Restore and Backup options, if required provide additional pre and post scripts Set the Break points in the procedure execution to isolate Downtime activities Submit and track the procedure's execution status.  The animation below captures the steps in the wizard.  For step by step process and to understand the support matrix check this documentation link. Explore the functionality!! In the next blog, will talk about automating rolling Upgrades of Databases in Physical Standby Data Guard environment using Transient Logical Standby.

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  • Archbeat Link-O-Rama Top 10 Facebook Faves for October 13-19, 2013

    - by OTN ArchBeat
    The list below represents that Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 13-19, 2013, as determined by the clicks, likes, and other activities among the 4,425 fans of that page. Going Mobile with ADF – Implementing Data Caching and Syncing for Working Offline | Steven Davelaar Oracle Fusion Middleware A-Team solution architect Steven Davelaar takes you on a deep dive into how to use ADF Mobile to create an on-device application that supports working in offline mode. OOW 2013 Summary for Fusion Middleware Architects & Administrators | Simon Haslam Oracle ACE Director Simon Haslam shares a very thorough and detailed summary of the most interesting news coming out of Oracle OpenWorld 2013 for Fusion Middleware architects and administrators. Coherence Special Interest Group (SIG) – Sydney, October 24th If you're in the neighborhood... The Coherence Special Interest Group (SIG) in Sydney, Australia will be held on Thursday October 24th at the Park Hyatt Sydney, in The Rocks, between 9am and 5pm. The event will include presentations from customers, partners, and Coherence engineering team members and product managers. Click the link for more info. Free eBook: Oracle Multitenant for Dummies Oracle Multitenant for Dummies is a new e-book that provides a clear overview of the Oracle Database 12c multitenant architecture. It's free (registration required). Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 1: Introduction | Michael Rainey Michael Rainey launches a series of posts that guide you through "the architecture and setup for using GoldenGate with OBIA 11.1.1.7.1." Enriching XMLType data using relational data – XQuery and fn:collection in action | Lucas Jellema Another detailed technical post from the always prolific Oracle ACE Director Lucas Jellema. Webgate Reverse Proxy Farm | Vinay Kalra Vinay Kalra's blog post discusses architecture and recommendations for centralizing Webgate deployments onto a server farm. Free Poster: Adaptive Case Management in Practice Thanks to Masons of SOA member Danilo Schmiedel for providing a hi-res copy of the Adaptive Case Management poster, now available for download from the OTN ArchBeat Blog. Should your team use a framework? | Sten Vesterli "Some developers have an aversion to frameworks, feeling that it will be faster to just write everything themselves," observes Oracle ACE Director Sten Vesterli. He explains why that's a very bad idea in this short post. Integrating Custom BPM Worklist into WebCenter Portal | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares a sample application configured to run a custom BPM Worklist, and shares steps describing how to configure and access it from the WebCenter Portal. Thought for the Day "Morning comes whether you set the alarm or not." — Ursula K. Le Guin (Born October 21, 1929) Source: brainyquote.com

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  • ArchBeat Link-o-Rama for 2012-06-06

    - by Bob Rhubart
    Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts on-demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Call for Nominations: Oracle Fusion Middleware Innovation Awards 2012 - Win a free pass to #OOW12 These awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Submission deadline: July 17. Winners receive a free pass to Oracle OpenWorld 2012 in San Francisco. SOA Analysis within the Department of Defense Architecture Framework (DoDAF) 2.0 – Part II | Dawit Lessanu The conclusion of Lessanu's two-part series for Service Technology Magazine. Driving from Business Architecture to Business Process Services | Hariharan V. Ganesarethinam "The perfect mixture of EA, SOA and BPM make enterprise IT highly agile so it can quickly accommodate dynamic business strategies, alignments and directions," says Ganesarethinam. "However, there should be a structured approach to drive enterprise architecture to service-oriented architecture and business processes." Book Review: Oracle Application Integration Architecture (AIA) Foundation Pack 11gR1: Essentials | Rajesh Raheja Rajesh Raheja reviews the new AIA book from Packt Publishing. ODTUG Kscope12 - June 24-28 - San Antonio, TX San Antonio, TX June 24-28, 2012 Kscope12, sponsored by ODTUG, is your home for Application Express, BI and Oracle EPM, Database Development, Fusion Middleware, and MySQL training by the best of the best! Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA) | Mahesh Sharma Mahesh Sharma describes EC HA, looks at the prerequisites, and shares screen shots. The right way to transform your business via the cloud | David Linthicum A couple of quick tests will show you where you need to focus your transition efforts. Thought for the Day "Most software isn't designed. Rather, it emerges from the development team like a zombie emerging from a bubbling vat of Research and Development juice. When a discipline is hugging the ragged edge of technology, this might be expected, but most of today's software is comprised of mostly 'D' and very little 'R'." — Alan Cooper Source: softwarequotes.com

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  • Online Application Upgrade

    - by lsarecz
    Amikor HA (High Availability - Magas Rendelkezésre Állás) megoldásokról beszélünk, általában elsoként a klaszterek, redundáns megoldások jutnak eszünkbe. Pedig nem csak a hardver hibákra kell gondolni, hanem a tervezett leállásokkal is érdemes foglalkozni. Az egyik talán legkevésbé megoldott probléma az, ha egy alkalmazás verzió váltást kell végrehajtani úgy, hogy közben változik az adatstruktúra is. Ez nyilván azt eredményezi, hogy le kell állítani az adatbázist is, és az átszervezéseket, akár adat átalakításokkal együtt végre kell hajtani. De a legnagyobb probléma talán az, hogy amennyiben valami rosszul sül el, és vissza kell állni a kiinduló állapotra, akkor az adatbázis mentést is vissza kell tölteni, hiszen átmenetileg minden felhasználó aki épp használatba vette az új alkalmazás verziót már egy új adatstruktúrába kezdett dolgozni. Az Oracle Database Online Application Upgrade képessége, vagy pontosabb nevén az Edition Based Redefinition pontosan ezt a problémát célozza meg. Az Edition Based Redefinition 3 alap objektummal muködik, ezek: edition, editioning view és crossedition trigger. Az edition egy új nonschema objektum típus. 11gR2 verziótól minden adatbázis rendelkezik legalább egy edition-nel, melynek neve Ora$Base. Minden új edition egy már létezo gyermeke kell, hogy legyen. Amikor kapcsolódunk az adatbázishoz, meghatározható, hogy melyik edition-höz kapcsolódjunk. Kizárólag nézetek, szinonímák és PL/SQL ojektum típusoknak lehet több edíciója (ezek metadat típusú objektumok, nem tartalmaznak adatokat). Azok az objektumok, melyek több edícióval rendelkeznek egyedileg csak úgy azonosíthatók, ha az owner, name, namespace mellett az edition-t is megnevezzük. Azaz két vagy több példánya is létezhet egy adatbázison belül ugyanazzal az owner, name és namespace azonosítókkal rendelkezo objektumnak, amennyiben használjuk az edition-based redefinition-t. Egy új objektum típus, az editioning view is edicionálható. Mivel a fizikai tábla nem edicionálható (elkerülendo az adatok többszörös tárolását és teljesítmény gondokat), ezért az editioning view feladata egy adott tábla egyszeru leképezése egy nézet formájában, ami már több edition-ben is létezhet, és képes elfedni a tábla módosításait. Amennyiben a tábla módosítások olyan táblákat érintenek, amelyek tartalmát  az alkalmazás felhasználók módosítják, szükség van olyan triggerekre, amelyek az egyes editioning view-k között a módosításokat karbantartják. Ezek a crossedition triggerek. Természetesen ahhoz, hogy az online application upgrade muködjön, minden érintett tábla elé el kell készíteni az editioning nézetet és a megfelelo crossedition triggereket. Ezeket használva az alkalmazás két vagy több különbözo verzió képes ugyanazon adatbázison párhuzamosan futni, és ha megtörtént a verzióváltás, akkor még mindig egyszeru visszaállni a régi verzióra egészen addig, amíg a régi edition eldobásra nem kerül. További információk az Edition-Based Redefinition címu whitepaper-ben találhatók.

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  • ArchBeat Link-o-Rama for November 16, 2012

    - by Bob Rhubart
    X.509 Certificate Revocation Checking Using OCSP protocol with Oracle WebLogic Server 12c | Abhijit Patil Abhijit Patil's article focuses on how to use X.509 Certificate Revocation Checking Functionality with the OCSP protocol to validate in-bound certificates. Although this article focuses on inbound OCSP validation using OCSP, Oracle WebLogic Server 12c also supports outbound OCSP validation. Leveraging Oracle Scorecard and Strategy Management for Everyday BI Needs "Oracle Scorecard and Strategy Management (OSSM) is built-upon the premise that a scorecard system should not be separate from the BI system, like many comparable tools are today," says author Kevin McGinely. "Instead of a separate application with its own data, its own data definitions, and its own front-end, Oracle made the choice to integrate OSSM directly into OBIEE." Applying BI for personal productivity recognition and gamification | Capgemini Oracle Blog "It is quite obvious that if you want people to participate you need an appealing and intuitive user interface," says Capgemini's Henk Vermeulen in this interesting exploration of gamification in the enterprise. Build and release OSB projects with Maven | Edwin Biemond "With Maven we are able to build and deploy OSB projects," says Oracle ACE Edwin Biemond. "The artifacts generated by Maven called snaphosts and releases can be automatically uploaded to a software repository. These versioned OSB jars can then be downloaded by the OSB Servers and deployed." Biemond shows you how in this detailed technical post. ADF Generator for Dynamic ADF BC and ADF UI | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis' post is an extension of his OOW12 presentation, "Oracle ADF Implementations Around the Globe: Best Practices," and includes the sample application he promised to share. Service-oriented organizations have a head start in the cloud race | ZDNet ZDNet SOA blogger Joe McKendrick offers a snapshot of a recent report Forrester analyst James Staten. Oracle Fusion Middleware Security: X509 Fallback to Form | Debasish BhattacharyaOracle Fusion Middleware A-Team architect Debasish Bhattacharya shares a solution that resulted from brainstorming with colleagues Chris Johnson and Brian Eidelman. "The solution is not very difficult," says Bhattacharya, "though it needs some additional configurations and coding." It's all presented in this detailed post. Agile Architecture | David Sprott "There is ample evidence that Agile Architecture is a primary contributor to business agility, yet we do not have a well understood architecture management system that integrates with Agile methods," observes David Sprott in this extensive post. Thought for the Day "Operating systems are like underwear — nobody really wants to look at them." — Bill Joy Source: SoftwareQuotes.com

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  • Partial Submit vs. Auto Submit

    - by Frank Nimphius
    Partial Submit ADF Faces adds the concept of partial form submit to JavaServer Faces 1.2 and beyond. A partial submit actually is a form submit that does not require a page refresh and only updates components in the view that are referenced from the command component PartialTriggers property. Another option for refreshing a component in response to a partial submit is call AdfContext.getCurrentInstance.addPartialTarget(component_instance_handle_goes_here)in a managed bean. If a form contains required fields that the user left empty invoking the partial submit, then errors are shown for each of the field as the full form gets submitted. Autosubmit An input component that has its autosubmit property set to true also performs a partial submit of the form. However, this time it doesn't submit the entire form but only the component that triggers the submit plus components referenced it in their PartialTriggers property. For example, consider a form that has three input fields inpA, inpB and inpC with autosubmit=true set on inpA and required=true set on inpB and inpC. use case 1: Running the view, entering data into inpA and then tabbing out of the field will submit the content for inpA but not for inpB and inpC. Further more, none of the required field settings on inpB and inpC causes an error. use case 2: You change the configuration of inpC and set its PartialTriggers property to point to the ID of component inpA. When rerunning the sample, entering a value into inpA and tabbing out of the field will now submit the inpA and inpC fields and thus show an error for the missing required value on inpC. Internally, using autosubmit=true on an input component sets the event root to just this field, which good to have in case of dependent field validation or behavior. The event root can extended to include other components by using the Partial Triggers property on these components to point to the input field that has autosubmit=true defined. PartialSubmit vs. AutoSubmit Partial submit set on a command component submits the whole form and leaves it to the developer to decide which UI component is refreshed in response. Client side required field validation (as well as the server side equivalent) is not disabled by executed in this scenario. Setting immediate=true on the command item to skip validation doesn't help as it would also skip the model update. Auto submit is a functionality on the input components and also performs a partial form submit. However, in addition an event root is defined that narrows the scope for the submitted data and thus the components that are validated on the request. To read more about this topic, see: http://docs.oracle.com/cd/E23943_01/web.1111/b31973/af_lifecycle.htm#CIAHCFJF

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  • It's All In The Cloud

    - by Natalia Rachelson
    People turned out in droves for Steve Miranda's Apps Cloud General Session. Steve, as engaging as ever, covered our Apps strategy in the cloud and reinforced that Oracle has a complete set of cloud services including: •    Human Capital Management•    Talent Management•    Sales and Marketing•    Customer Service and Support•    Financial Management•    Procurement, Sourcing, and Inventory•    Project Portfolio Management•    Governance, Risk, and Compliance... all delivered on top of the Social, Platform, and Common Infrastructure.Steve talked about Fusion being the centerpiece of our Cloud Services. The fact that Fusion is 100 percent standards based is a big, big deal! In addition, our ERP Cloud Service is the most complete cloud service on the market. And email marketing is dead -- social marketing is where the action is. It's also where Oracle is investing heavily from a Sales & Marketing Cloud perspective. Steve covered the strategic acquisitions Oracle has made to enhance our organic Cloud offering. Specifically, Oracle bought RightNow to make our Customer Service and Support Cloud service complete. We also bought Taleo to add Recruiting and Learning capabilities to our Talent Management Cloud. Steve talked about our customers and how they are benefiting from the use of a variety of our Cloud Services. Red Robin is driving lower labor and food costs with Oracle ERP Cloud Service. He used Elizabeth Arden as the profile customer for HCM and Talent Management Service, UBS for HCM and Talent Management Service, and Brocade for Talent Management. All these customers are benefiting from a comprehensive and fully integrated HR platform that aligns compensation with performance and enhances workforce motivation and retention. At the same time, Hitachi Data Systems is using Oracle Taleo Performance Management Cloud to recruit the right competencies, pinpoint areas of improvement, and develop and monitor employee goals to support the global account organization. KLM and Overstock.com are gaining the benefits of Oracle's Customer Service and Support Service from RightNow by better engaging and serving customer needs online and through call centers. And last but not least, Graco and Key Energy are leveraging mobility features and sales forecasting and territory management capabilities within the Oracle Sales and Marketing Service. They expect to gain better visibility to sales information and drive more efficient sales campaigns and empower their sales force with data they need to make sales. Overall, Oracle Apps Cloud Services are enjoying a significant momentum in the marketplace. Steve projected an air of confidence and enthusiasm highlighting Oracle's latest successes with Cloud services.

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  • How to detect browser type and version from ADF Faces

    - by Frank Nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Sometimes ADF applications need to know about the user browser type and version. For this, assuming you need this information in Java, you can use the Trinidad RequestContext object. You could also use the AdfFacesContext object for the same, but since the ADF Faces Agent class is marked as deprecated, using the equivalent Trinidad classes is the better choice. The source code below prints the user browser information to the Oracle JDeveloper message window import org.apache.myfaces.trinidad.context.Agent; import org.apache.myfaces.trinidad.context.RequestContext; … RequestContext requestCtx = RequestContext.getCurrentInstance(); Agent agent = requestCtx.getAgent(); String version = agent.getAgentVersion(); String browser = agent.getAgentName(); String platform = agent.getPlatformName(); String platformVersion = agent.getPlatformVersion(); System.out.println("=================="); System.out.println("Your browser information: "); System.out.println("Browser: "+browser); System.out.println("Browser Version : "+version); System.out.println("Browser Platform: "+platform); System.out.println("Browser Platform Version: "+platformVersion); System.out.println("==================");

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  • EJB Named Criteria - Apply bind variable in Backingbean

    - by Deepak Siddappa
    EJB Named criteria are predefined and reusable where-clause definitions that are dynamically applied to a ViewObject query. Here we often use to filter the ViewObject SQL statement query based on Where Clause conditions.Take a scenario where we need to filter the SQL statements query based on Where Clause conditions, instead of playing with SQL statements use the EJB Named Criteria which is supported by default in ADF and set the Bind Variable parameter at run time.You can download the sample workspace from here [Runs with Oracle JDeveloper 11.1.2.0.0 (11g R2) + HR Schema] Implementation StepsCreate Java EE Web Application with entity based on Employees table, then create a session bean and data control for the session bean.Open the DataControls.dcx file and create sparse xml for as shown below. In sparse xml navigate to Named criteria tab -> Bind Variable section, create binding variable deptId. Now create a named criteria and map the query attributes to the bind variable. In the ViewController create index.jspx page, from data control palette drop employeesFindAll->Named Criteria->EmployeesCriteria->Table as ADF Read-Only Filtered Table and create the backingBean as "IndexBean".Open the index.jspx page and remove the "filterModel" binding from the table, add <af:inputText />, command button and bind them to backingBean. For command button create the actionListener as "applyEmpCriteria" and add below code to the file. public void applyEmpCriteria(ActionEvent actionEvent) { DCIteratorBinding dc = (DCIteratorBinding)evaluteEL("#{bindings.employeesFindAllIterator}"); ViewObject vo = dc.getViewObject(); vo.applyViewCriteria(vo.getViewCriteriaManager().getViewCriteria("EmployeesCriteria")); vo.ensureVariableManager().setVariableValue("deptId", this.getDeptId().getValue()); vo.executeQuery(); } /** * Programmtic evaluation of EL * * @param el EL to evalaute * @return Result of the evalutaion */ public Object evaluteEL(String el) { FacesContext fctx = FacesContext.getCurrentInstance(); ELContext elContext = fctx.getELContext(); Application app = fctx.getApplication(); ExpressionFactory expFactory = app.getExpressionFactory(); ValueExpression valExp = expFactory.createValueExpression(elContext, el, Object.class); return valExp.getValue(elContext); } Run the index.jspx page, enter departmentId value as 90 and click in ApplyEmpCriteria button. Now the bind variable for the Named criteria will be applied at runtime in the backing bean and it will re-execute ViewObject query to filter based on where clause condition.

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  • WAIT-VHUB ? Whats Going On ?

    - by Neeraj Gupta
    I know many of you have been working on Oracle's Exalogic and other Engineered Systems. With partitions enabled now, things have gone multi dimension. But its fun. Isn't it ? While you have some EoIB configurations together with InfiniBand partitions, the VNICs are not coming up and staying in WAIT-VHUB state ?  Chances are that you have forgot to add InfiniBand Gateway switches' Bridge-X port GUIDs to your partition. These must be added as FULL members for EoIB to work properly. VHUB means a virtual hub in EoIB. Bridge-x is the access point for hosts to work over EoIB so thats why it must be a full member in partition. Step 1: Find out the port GUIDs of your bridge-x devices in IB Gateway switch. # showgwports INTERNAL PORTS: --------------- Device   Port Portname  PeerPort PortGUID           LID    IBState  GWState --------------------------------------------------------------------------- Bridge-0  1   Bridge-0-1    4    0x0010e00c1b60c001 0x0002 Active   Up Bridge-0  2   Bridge-0-2    3    0x0010e00c1b60c002 0x0006 Active   Up Bridge-1  1   Bridge-1-1    2    0x0010e00c1b60c041 0x0026 Active   Up Bridge-1  2   Bridge-1-2    1    0x0010e00c1b60c042 0x002a Active   Up Step 2: Add these port GUIDs to the IB partition associated with EoIB. Login to master SM switch for this task. # smpartition start # smpartition add -pkey <PKey> -port <port GUID> -m full # smpartition commit Enjoy ! 

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  • WebCenter Customer Spotlight: Indecopi

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryIndecopi Optimizes Patent Approval Management and Accelerates Customer Service Times by 40% Indecopi is a decentralized public agency that promotes the country’s markets and protects consumer rights. It promotes fair and honest competition and safeguards all forms of intellectual property through three directorates: Author’s Rights, Inventions and New Technologies, and Trademarks. The business challenge was to unify the agency’s technology infrastructure to create a business process management strategy, consolidate the organization’s Web platform and improve and automate information services for citizens and businesses, and streamline patent procedures by digitizing documentation. Indecopi optimized patent information services , organized information, provided around-the-clock online access to users, and developed a Web site that provides internal and external users access to DIN information, such as patent documentation, through a user-friendly interface. Indecopi achieved impressive business result by reducing use of paper files by 50%, accelerating transaction approvals,  reduce nonvalue-added activities by 85% and  accelerated customer service times by 40%. Company OverviewPeru’s Instituto Nacional de Defensa de la Competencia y de la Protección de la Propiedad Intelectual (Indecopi), the National Institute for the Defense of Competition and Protection of Intellectual Property, is a decentralized public agency that promotes the country’s markets and protects consumer rights. It promotes fair and honest competition and safeguards all forms of intellectual property through three directorates: Author’s Rights, Inventions and New Technologies, and Trademarks. Business ChallengesIndecopi's challenge was to unify the agency’s technology infrastructure to create a business process management strategy, starting with the Directorate of Inventions and New Technologies (DIN), consolidate the organization’s Web platform to meet new demands for software and process development, such as for patent applications, and improve and automate information services for citizens and businesses and streamline patent procedures by digitizing documentation. Solution DeployedIndecopi optimized patent information services with Oracle Business Process Management, automating processes to deliver expedient searches, and to create new services, such as alerts to users. They organized information and provided around-the-clock online access to users with Oracle WebCenter Content. In addition they used Oracle WebLogic Server to develop a Web site that provides internal and external users access to DIN information, such as patent documentation, through a user-friendly interface. Business Results Indecopi achieved impressive business results Reduced use of paper files by 50% Accelerated transaction approvals  reduce nonvalue-added activities, such as manual document copying to obtain patents, by 85% Accelerated customer service times by 40% by optimizing procedures, such as searches and online information related to granting patents “Oracle Business Process Manager has been a paradigm shift in process management. By digitalizing and automating our patents information services, we can now manage everything in the simplest way possible, expanding our options for the creation of new services.” Sergio Rodríguez, Assistant Director, Inventions and New Technologies Directorate, Instituto Nacional de Defensa de la Competencia y la Propiedad Intelectual Additional Information Indecopi Customer Snapshot Oracle WebCenter Content

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  • Gamification in the enterprise updates, September edition

    - by erikanollwebb
    Things have been a little busy here at GamifyOracle.  Last week, I attended a small conference in San Diego on Enterprise Gamification.  Mario Herger of SAP, Matt Landes of Google and I were on a panel discussion about how to introduce and advocate gamification in your organization.  I gave a talk as well as a workshop on gamification.  The workshop was a new concept, to take our Design Jam from Applications User Experience and try it with people outside of user experience.  I have to say, the whole thing was a great success, in great part because I had some expert help from Teena Singh from Apps UX.  We took a flow from expense reporting and created a scenario about sales reps who are on the road a lot and how we needed them to get their expense reports filed by the end of the fiscal year.  We divided the attendees into groups and gave them a little over two hours to work out how they might use game mechanics to gamify the flows.   We even took the opportunity to re-use the app our fab dev team in our Mexico Development Center put together to gamify the event including badges, points, prizes and a leaderboard.  Since I am a firm believer that you can't gamify everything (or at least, not everything well), I focused my talk prior to the workshop on when it works, and when it might not, including pitfalls to gamifying badly.  I was impressed that the teams all considered what might go wrong with gamifying expenses and built into their designs some protections against that.  I can't wait to take this concept on the road again, it really was a fun day. Now that we have gotten through that set of events, we're wildly working on our next project for next week.  I'm doing a focus group at Oracle OpenWorld on Gamification in the Enterprise.  To do that, Andrea Cantu and I are trying to kill as many trees as possible while we work out some gamification concepts to present (see proof below!).  It should be a great event and I'm hoping we learn a lot about what our customers think about the use of gamification in their companies and in the products they use. So that's the news so far from GamifyOracle land.  I'll try to get more out about those events and more after next week. And if you will be at OOW, ping me and we can discuss in person!  I'd love to know what everyone is thinking in the area.

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  • Am I deluding myself? Business analyst transition to programmer

    - by Ryan
    Current job: Working as the lead business analyst for a Big 4 firm, leading a team of developers and testers working on a large scale re-platforming project (4 onshore dev, 4 offshore devs, several onshore/offshore testers). Also work in a similar capacity on other smaller scale projects. Extent of my role: Gathering/writing out requirements, creating functional specifications, designing the UI (basically mapping out all front-end aspects of the system), working closely with devs to communicate/clarify requirements and come up with solutions when we hit roadblocks, writing test cases (and doing much of the testing), working with senior management and key stakeholders, managing beta testers, creating user guides and leading training sessions, providing key technical support. I also write quite a few macros in Excel using VBA (several of my macros are now used across the entire firm, so there are maybe around 1000 people using them) and use SQL on a daily basis, both on the SQL compact files the program relies on, our SQL Server data and any Access databases I create. The developers feel that I am quite good in this role because I understand a lot about programming, inherent system limitations, structure of the databases, etc so it's easier for me to communicate ideas and come up with suggestions when we face problems. What really interests me is developing software. I do a fair amount of programming in VBA and have been wanting to learn C# for awhile (the dev team uses C# - I review code occasionally for my own sake but have not had any practical experience using it). I'm interested in not just the business process but also the technical side of things, so the traditional BA role doesn't really whet my appetite for the kind of stuff I want to do. Right now I have a few small projects that managers have given me and I'm finding new ways to do them (like building custom Access applications), so there's a bit here and there to keep me interested. My question is this: what I would like to do is create custom Excel or Access applications for small businesses as a freelance business (working as a one-man shop; maybe having an occasional contractor depending on a project's complexity). This would obviously start out as a part-time venture while I have a day job, but eventually become a full-time job. Am I deluding myself to thinking I can go from BA/part-time VBA programmer to making a full-time go of a freelance business (where I would be starting out just writing custom Excel/Access apps in VBA)? Or is this type of thing not usually attempted until someone gains years of full-time programming experience? And is there even a market for these types of applications amongst small businesses (and maybe medium-sized) businesses?

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Sortie de SAP Business ByDesign 2.6, le portefeuille de solutions On-Demand de SAP avec un nouveau SDK pour Visual Studio

    Sortie de SAP Business ByDesign 2.6 Le portefeuille de solutions On-Demand de SAP, avec un nouveau SDK pour Visual Studio En collaboration avec Idelways SAP vient d'annoncer la disponibilité d'une nouvelle version majeure SAP Business ByDesign, suite de gestion intégrée destinée aux petites et moyennes entreprises (PME) et distribuée à la demande (en SaaS). D'après l'entreprise, cette version 2.6 se positionne, avec son nouveau kit de développement comme une « plateforme ouverte sur laquelle un large écosystème de partenaires peut désormais s'appuyer pour personnaliser le logiciel ». Un écosystème récemment renforcé en Fran...

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  • Mobile Apps: An Ongoing Revolution

    - by Steve Walker
    a guest post from Suhas Uliyar, VP Mobile Strategy, Product Management, Oracle The rise of smartphone apps have proved transformational for businesses, increasing the productivity of employees while simultaneously creating some seriously cool end user experiences. But this is a revolution that is only just beginning. Over the next few years, apps will change everything about the way enterprises work as well as overhauling the experiences of customers. The spark for this revolution is simplicity. Simplicity has already proved important for the front-end of apps, which are now often as compelling and intuitive as consumer apps. Businesses will encourage this trend, both to further increase employee productivity and to attract ‘digital natives’ (as employees and customers). With the variety of front-end development tools available already, this should be a simple mission for developers to accomplish – but front-end simplicity alone is not enough for the enterprise mobile revolution. Without the right content even the most user-friendly app is useless. Yet when it comes to integrating apps with ‘back-end’ systems to enable this content, developers often face a complex, costly and time-consuming task. Then there is security: how can developers strike a balance between complying with enterprise security policies and keeping the user experience simple? Complexity has acted as a brake on innovation, with integration and security compliance swallowing enterprise resources. This is why the simplification of integration, security and scalability is so important: it frees time and money for revolutionary innovation. The key is to put in place a complete and unified SOA integration platform that runs across the entire enterprise and enables organizations to easily integrate and connect applications across IT environments. The platform must also be capable of abstracting apps from the underlying OS and enabling a ‘write-once, run- anywhere’ capability for mobile devices - essential for BYOD environments and integrating third-party apps. Mobile Back-end-as-a-Service can also be very important in streamlining back-end integration. Mobile services offered through the cloud can simplify mobile application development with a standard approach to dealing with complex server-side programming and integration issues. This allows the business to innovate at its own pace while providing developers with a choice of tools to speed development and integration. Finally, there is security, which must be done in a way that encourages users to make the most of their mobile devices and applications. As mobile users, we want convenience and that is why we generally approve of businesses that adopt BYOD policies. Enterprises can safely encourage BYOD as they can separate, protect, and wipe corporate applications by installing a secure ‘container’ around corporate applications on any mobile device. BYOD management also means users’ personal applications and data can be kept separate from the enterprise information – giving them the confidence they need to embrace the use of their devices for corporate apps. Enterprises that place mobility at the heart of what they do will fundamentally transform their businesses and leap ahead of the competition. As businesses take to mobile platforms that simplify integration, security and scalability we will see a blossoming of innovation that will drive new levels of user convenience and create new ways of working that we are only beginning to imagine.

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