windows 7 crash during hibernation
- by Andrew Fforts
At times, when I hibernate my Dell Latitude e6400 with Windows 7 (64 bit), the laptop screen goes black as it should, but then it takes several minutes before it powers down. Then, when I attempt to "resume," Windows boots up from a fresh startup, with all my work lost, and tells me that it's recovered from a serious error. What can I do to resolve this problem?
Other background info:
-I got a new hard drive with plenty of space about a year ago; I only use a small fraction of that space. This sometimes happens when I don't have any programs running at all. If it's relevant, I do have Dropbox and OneDrive running in the background, though.
-The problem usually occurs when I hibernate just after I unplug from an external monitor to bring my laptop home, but I believe it happens at other times, too.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80036DEB50
BCP4: FFFFF80000B9C510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
