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  • Unlock the full potential of Oracle Retail with Oracle Retail Consulting

    - by user801960
    In this video, Maria Porretta, Engagement Director, introduces Oracle Retail Consulting which supports Oracle Retail customers by unlocking the potential of the software solutions they are utilising. Oracle Retail Consulting comprises of a global team of over 300 consultants, 70 of which are EMEA based. 90% of the team have a retail background in either IT or business, ensuring true industry expertise and maximum business benefit. Oracle Retail Consulting offers two primary streams of service; design authority which looks at analysis and design to ensure a guided process through to implementation, and delivery ownership which runs throughout the implementation process. Further information is available on our website regarding Oracle Retail Consulting.

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  • Can defect containment metrics be readily applied at an organizational level when there is only a consistant organizational process framework?

    - by Thomas Owens
    Defect containment metrics, such as total defect containment effectiveness (TDCE) and phase containment effectiveness (PCE), can be used to give a good indicator of the quality of the process. TDCE captures the defects that are captured at some point between requirements and the release of a product into the field, indicating the overall effectiveness of the entire process to find and remove defects. PCE provides more detail at each phase of the software development life cycle and how the defect detection and removal techniques are working. Applying these metrics makes sense at a level where you have a well-defined process and methodology for product development, often a project. However, some organizations provide a process framework that is tailored at the project level. This process framework would include the necessary guidance for meeting certifications (ISO9001, CMMI), practices for incorporating known good techniques (agile methods, Lean, Six Sigma), and requirements for legal or regulatory reasons. However, the specific details of how to gather requirements, design the system, produce the software, conduct test, and release are left to the product development teams. Is there any effective way to apply defect containment metrics at an organizational level when only a process framework exists at the organizational level? If not, what might be some ideas for metrics that can be distilled from each project (each using a tailored process that fits into the organizational process framework) that captures defect containment metrics to discuss the ability of the process to find and remove defects? The end goal of such a metric would be to consolidate the defect containment practices of a large number of ongoing projects and report to management. The target audience would be people in roles such as the chief software engineer and the chief engineer (of all engineering disciplines) for the organization. Although project specific data would be available, the idea is to produce something that quantifies the general effectiveness of all tailored processes across all ongoing projects. I would suspect that this data would also be presented as part of CMMI, ISO, or similar audits to demonstrate process quality.

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  • links for 2011-02-16

    - by Bob Rhubart
    On the Software Architect Trail Software architect is the #1 job, according to a 2010 CNN-Money poll. In this article in Oracle Magazine, several members of the OTN architect community talk about the career paths that led them to this lucrative role.  (tags: oracle oraclemagazine softwarearchitect) Oracle Technology Network Architect Day: Denver Registration opens soon for this event to be held in Denver on March 23, 2011.  (tags: oracle otn entarch) How the Internet Gets Inside Us : The New Yorker "It isn’t just that we’ve lived one technological revolution among many; it’s that our technological revolution is the big social revolution that we live with." - Adam Gopnik (tags: internet progress technology innovation) The Insider Threat: Understand and Mitigate Your Risks: CSO Webcast February 23, 2011 at 1:00 PM EST/ 10:00 AM PST .  Speakers: Randy Trzeciak, lead for the CERT Insider Threat research team, and  Roxana Bradescu, Director of Database Security at Oracle. (tags: oracle CERT security) The Tom Kyte Blog: An Interesting Read... Tom looks at "an internet security firm brought down by not following the most *basic* of security principals." (tags: security oracle) Jason Williamson: Oracle as a Service in the Cloud "It is not trivial to migrate large amounts of pre-relational or 'devolved' relational data. To do this, we again must revert back to a tight roadmap to migration and leverage the growing tools and services that we have." - Jason Williamson (tags: oracle cloud soa) Edwin Biemond: Java / Oracle SOA blog: Building an asynchronous web service with JAX-WS "Building an asynchronous web service can be complex especially when you are used to synchronous Web services where you can wait for the response in your favorite tool." - Oracle ACE Edwin Biemond (tags: oracle oracleace java soa) Shared Database Servers (The SaaS Report) "Outside the virtualization world, there are capabilities of Oracle Database which can be used to prevent resource contention and guarantee SLA." - Shivanshu Upadhyay (tags: oracle database cloud SaaS) White Paper: Experiencing the New Social Enterprise "Increasingly organizations recognize the mandate to create a modern user experience that transforms existing business processes and increases business efficiency and agility." (tags: e20 enterprise2.0 socialcomputing oracle) Clusterware 11gR2 - Setting up an Active/Passive failover configuration Gilles Haro illustrates the steps necessary to achieve "a fully operational 11gR2 database protected by automatic failover capabilities." (tags: oracle clusterware) Oracle ERP: How to overcome local hurdles in a global implementation "The corporate world becomes a global village as many companies expand their business and offices around different countries and even continents. And this number keeps increasing. This globalization raises interesting questions..." - Jan Verhallen (tags: oracle capgemini entarch erp) Webcast: Successful Strategies for Optimizing Your Data Warehouse. March 3. 10 a.m. PT/1 p.m. ET Thursday, March 3, 2011. 10 a.m. PT/1 p.m. ET. Speakers: Mala Narasimharajan (Senior Product Marketing Manager, Oracle Data Integration) and Denis Gray (Principal Product Manager, Oracle Data Integration) (tags: oracle dataintegration datawarehousing)

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  • Donald Farmer comes to SQLBits

    What do medieval archaeology, fish farming, Southwestern University of Chongqing and Microsoft Business Intelligence have in common? If you know, you should tell Donald Farmer, because he has been deeply involved in all of them at various times. Donald has worked in the Microsoft Business Intelligence team for 8 years covering many subject areas: data integration, information quality, metadata intelligence, master data management, OLAP, predictive analytics and self-service BI. He is a well-known speaker at Microsoft and other industry events, and the author of several books and articles.   Great news from SQLBits! We can now confirm that Donald Farmer has agreed to do a pre-conference training day and the key note for our SQL Server 2008 and SQL Server 2008 R2 day. As Program Manager for Project Gemini, no-one is better placed to tell you what is going to be in R2 and what is not! More information about the Pre-conference Training Day and SQL 2008 and R2 Friday will be released soon.

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  • Oracle VM networking under the hood and 3 new templates

    - by Chris Kawalek
    We have a few cool things to tell you about:  First up: have you ever wondered what happens behind the scenes in the network when you Live Migrate your Oracle VM server workload? Or how Oracle VM implements the network infrastructure you configure through your point & click action in the GUI? Really….how do they do this? For an in-depth view of the Oracle VM for x86 Networking model, Look ‘Under the Hood’ at Networking in Oracle VM Server for x86 with our best practices engineer in a blog post on OTN Garage. Next, making things simple in Oracle VM is what we strive every day to deliver to our user community. With that, we are pleased to bring you updates on three new Oracle Application templates: E-Business Suite 12.1.3 for Oracle ExalogicOracle VM templates for Oracle E-Business Suite 12.1.3 (x86 64-bit for Oracle Exalogic Elastic Cloud) contain all the required elements to create an Oracle E-Business Suite R12 demonstration system on an Exalogic server. You can use these templates to quickly build an EBS 12.1.3 demonstration environment, bypassing the operating system and the software install (via the EBS Rapid Install). For further details, please review the announcement.   JD Edwards EnterpriseOne 9.1 and JD Edwards EnterpriseOne Tools 9.1.2.1 for x86 servers and Oracle Exalogic The Oracle VM Templates for JD Edwards EnterpriseOne provide a method to rapidly install JD Edwards EnterpriseOne 9.1  and Tools 9.1.2.1. The complete stack includes Oracle Database 11g R2 and Oracle WebLogic Server 10.3.5 running on Oracle Linux 5. The templates can be installed to Oracle VM Server for x86 release 3.x and to the Oracle Exalogic Elastic Cloud.  PeopleSoft PeopleTools 8.5.2.10 for Oracle Exalogic This virtual deployment package delivers a "quick start" of PeopleSoft Middle-tier template on Oracle Linux for Oracle Exalogic Elastic Cloud. And last, are you wondering why we talk about “fast”, “rapid” when we refer to using Oracle VM templates to virtualize Oracle applications? Read the Evaluator Group Lab Validation report quantifying speeds of deployment up to 10x faster than with VMware vSphere. Or you can also check out our on demand webcast Quantifying the Value of Application-Driven Virtualization.

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  • top tweets SOA Partner Community – June 2013

    - by JuergenKress
    Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle releases new Java Embedded products

    - by Henrik Stahl
    With less than one week to go to JavaOne 2012, we've spiced things up a little by releasing not one but two net new embedded Java products. This is an important step towards realizing the vision of Java as the standard platform for the Internet of Things that I outlined in a recent blog post. The two new products are: Java ME Embedded 3.2. Based on same code as the widely deployed Oracle Java Wireless Client for feature phones, this new product provides a Java ME implementation optimized for very small microcontroller-based devices and adds - among other things - a new Device Access API that enables interaction with peripherals common in edge devices such as various types of sensors. In addition to the new Java ME Embedded platform, we have also released an update of the Java ME SDK which adds support for the development of small embedded devices. Java Embedded Suite 7.0. This is an integrated middleware stack for embedded devices, incorporating Java SE Embedded and versions of JavaDB, GlassFish and a Web Services stack optimized for remote operation and small footprint. A typical Internet of Things (or M2M) infrastructure contains three types of compute nodes: The edge device which is typically a sensor or control point of some kind. These devices can be connected directly to a backend through a mobile network if they are installed in - for example - a remote vending machine; or, they can be part of a local short-range network and be connected to the backend through a more powerful gateway device. A gateway is the second type of compute node and acts as an aggregator and control point for a local network. A good example of this could be a generalized home Internet access point, or home gateway. Gateways are mostly using normal wall power and are used for multiple applications, deployed by multiple service providers. Finally, the last type of compute node is the normal enterprise or cloud backend. Java ME Embedded and Java Embedded Suite are perfect base software stacks for the edge devices and the gateway respectively, providing the Java promise of a platform independent runtime and a complete set of libraries as well as allowing a programmer to focus on the business logic rather than plumbing. We are very thrilled with these new releases that open up exciting opportunities for Java developers to extend services and enterprise applications in ways that will make organizations more efficient and touch our daily lives. To find out more, come to the JavaOne conference (for technical content) and to the Java Embedded @ JavaOne subconference (for business content). There will be plenty of cool demos showing complete end-to-end applications, provided by Oracle and our partners, as well as keynotes and numerous sessions where you can learn more about the technology and business opportunities.

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  • Did You Miss It? Replay of the Value Chain Transformation now available.

    - by Stephen Slade
    This very informative webcast on transformation of the value chain is now available for replay. Hear from leading authorities in business,  journalism  and academia on how traditional supply chains have been converted into high performance value chains. Jeff Moad of  Managing Executive chairs this panel of experts including Steve Tungate, VP at Toshiba Business on how they overcome tremendous challenges in a global competitive market in the print industry. Dr. Larry Lapide of MIT discusses Strategic Demand Management from a consulting perspective and Maha Muzumdar, VP of Supply Chain Apps Marketing at Oracle presents the roadmap and tactical approaches that leading firms take. A case study on Sun’s Supply Chain Transformation is highlighted.  For those considering leveraging their supply chain and using it as a strategic tool, this 50 minute webcast will be very informative. link for the webcast:  https://thomaswebinar.webex.com/thomaswebinar/lsr.php?AT=pb&SP=EC&rID=5299632&rKey=10b6e6d17448c78d

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  • Deploy binary hex registry via GPO or PowerShell

    - by Prashanth Sundaram
    I am trying to deploy a custom registry entry which I exported from a test machine. It looks like below. I came across THIS similar request on another site, but I couldn't make it to work. "TextFontSimple"=hex:3c,00,00,00,1f,00,00,f8,00,00,00,40,dc,00,00,00,00,00,00,\ 00,00,00,00,ff,00,31,43,6f,75,72,69,65,72,20,4e,65,77,00,00,00,00,00,00,00,\ 00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00 As per the other solution, my PS command below, throws error."A parameter cannot be found that matches parameter name" Set-ItemProperty -Path "HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\MailSettings" -Name "TextFontSimple" -PropertyType Binary -Value ([byte[]] (0x3c,0x00,0x00,0x00,0x1f....0x00)) Any ideas? ====EDIT===== The key & value already exists. When I use Get-ItemProperty PSPath : Microsoft.PowerShell.Core\Registry::HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\MailSettings PSParentPath : Microsoft.PowerShell.Core\Registry::HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common PSChildName : MailSettings PSProvider : Microsoft.PowerShell.Core\Registry TextFontSimple : {60, 0, 0, 0...}

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  • Who should determine team size?

    - by TaylorOtwell
    Developers, managers, or customers? I was recently involved in a situation where I felt like the customers were arbitrarily demanding for more developers on a team which already had too many developers. They were scared the project was going to be late (and it probably will be). Personally, I was scared we were going to fulfill Brook's Law. The group of programmers already lacked in-depth business knowledge, and some were even new to the technology (.NET), yet the customer wanted to add more developers who had even less business knowledge. The impression was that this would make the project get done quicker. I started wondering if the customer, who is extremely bright, but presumably knows little about IT project management, should really be the one determining team size.

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  • What is the evidence that an API has exceeded its orthogonality in the context of types?

    - by hawkeye
    Wikipedia defines software orthogonality as: orthogonality in a programming language means that a relatively small set of primitive constructs can be combined in a relatively small number of ways to build the control and data structures of the language. The term is most-frequently used regarding assembly instruction sets, as orthogonal instruction set. Jason Coffin has defined software orthogonality as Highly cohesive components that are loosely coupled to each other produce an orthogonal system. C.Ross has defined software orthogonality as: the property that means "Changing A does not change B". An example of an orthogonal system would be a radio, where changing the station does not change the volume and vice-versa. Now there is a hypothesis published in the the ACM Queue by Tim Bray - that some have called the Bánffy Bray Type System Criteria - which he summarises as: Static typings attractiveness is a direct function (and dynamic typings an inverse function) of API surface size. Dynamic typings attractiveness is a direct function (and static typings an inverse function) of unit testing workability. Now Stuart Halloway has reformulated Banfy Bray as: the more your APIs exceed orthogonality, the better you will like static typing My question is: What is the evidence that an API has exceeded its orthogonality in the context of types? Clarification Tim Bray introduces the idea of orthogonality and APIs. Where you have one API and it is mainly dealing with Strings (ie a web server serving requests and responses), then a uni-typed language (python, ruby) is 'aligned' to that API - because the the type system of these languages isn't sophisticated, but it doesn't matter since you're dealing with Strings anyway. He then moves on to Android programming, which has a whole bunch of sensor APIs, which are all 'different' to the web server API that he was working on previously. Because you're not just dealing with Strings, but with different types, the API is non-orthogonal. Tim's point is that there is a empirical relationship between your 'liking' of types and the API you're programming against. (ie a subjective point is actually objective depending on your context).

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  • Links to detailed instructions on building a DIY NAS

    - by Kaushik Gopal
    I'm looking for good links with detailed instructions on how to build a DIY NAS (Network Access Storage). I'm planning on doing it cheap (old PC config + open source software). I did a fair bit of searching and found these links (so please suggest others). Ubuntu Setting up a Home NAS DIY NAS Smackdown How to Configure an $80 File Server in 45 Minutes FreeNAS Build a NAS Device With an Old PC and Free Software Build Your Own NAS Device While these links are great they delve more on the hardware side. I'm looking for more instructions in the software side.

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  • Can I remove all-caps and shorten the disclaimer on my License?

    - by stefano palazzo
    I am using the MIT License for a particular piece of code. Now, this license has a big disclaimer in all-caps: THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF... ... I've seen a normally capitalised disclaimer on the zlib license (notice that it is above the license text), and even software with no disclaimer at all (which implies, i take it, that there is indeed a guarantee?), but i'd like some sourced advice by a trusted party. I just haven't found any. GNU's License notice for other files comes with this disclaimer: This file is offered as-is, without any warranty. Short and simple. My question therefore: Are there any trusted sources indicating that a short rather than long, and a normally spelled rather than capitalised disclaimer (or even one or the other) are safely usable in all of the jurisdictions I should be concerned with? If the answer turns out to be yes: Why not simply use the short license notice that the fsf proposes for readme-files and short help documents instead of the MIT License? Is there any evidence suggesting this short 'license' will not hold up? For the purposes of this question, the software is released in the European Union, should it make any difference.

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  • As a solo programmer, of what use can Gerrit be?

    - by s.d
    Disclaimer: I'm aware of the questions How do I review my own code? and What advantages do continuous integration tools offer on a solo project?. I do feel that this question aims at a different set of answers though, as it is about a specific software, and not about general musings about the use of this or that practice or tech stack. I'm a solo programmer for an Eclipse RCP-based project. To be able to control myself and the quality of my software, I'm in the process of setting up a CSI stack. In this, I follow the Eclipse Common Build Infrastructure guidelines, with the exception that I will use Jenkins rather than Hudson. Sticking to these guidelines will hopefully help me in getting used to the Eclipse way of doing things, and I hope to be able to contribute some code to Eclipse in the future. However, CBI includes Gerrit, a code review software. While I think it's really helpful for teams, and I will employ it as soon as the team grows to at least two developers, I'm wondering how I could use it while I'm still solo. Question: Is there a use case for Gerrit that takes into account solo developers? Notes: I can imagine reviewing code myself after a certain amount of time to gain a little distance to it. This does complicate the workflow though, as code will only be built once it's been passed through code review. This might prove to be a "trap" as I might be tempted to quickly push bad code through Gerrit just to get it built. I'm very interested in hearing how other solo devs have made use of Gerrit.

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  • ActivePerl 5.12

    With Perl 5.12 completed, ActiveState releases business and community editions of its software ActiveState - Perl - Languages - Programming - Win32

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  • Intellectual Property for in house development

    - by Kyle Rogers
    My company is a sub contractor on a major government contract. Over the past 5 years we've been developing in house applications to help support our company and streamline our work. Apparently in 2008 our president of the company at that time signed a continuation of services contract with the company we subcontract with on this project. In the contract amendment various things were discussed such as intellectual property and the creation of new and existing tools. The contract states that all the subcontractor's tools/scripts/etc... become the intellectual property of the main contractor holder. Basically all tools that were created in support of the project which we work on are no longer ours exclusively and they have rights to them. My company really doesn't do software development specifically but because of this contract these tools helped tremendously with our daily tasking. Does my company have any sort of recourse or actions to help keep our tools? My team of developers were completely unaware of any of these negotiations and until recently were kept in the dark about the agreements that were made. Do we as developers have any rights to the software? Since our company is not a software development shop, we have created all these tools without any sort of agreements or contracts within the company stating that we give our company full rights to our creations? I was reading an article by Joel Spolsky on this topic and was just wonder if there is any advice out there to help assist us? Thank you Joel Spolsky's Article

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  • How can I read data from a generated pointcloud, but from an other perspective of the camera? [migrated]

    - by Vlad Lata
    Basically what I'm trying to do is as follows: I have a software that generates and shows a pointcloud by analyzing Time-of-Flight data (Z-Data). This software has a GUI that delivers this pointcloud on a grid, and you can watch it and adjust the camera to change the perspective, or apply filtering to it and so on. Since the Z-data was recorder through a stereoscopic system, I want to obtain a perspective transformation. My idea was to simply change the position of the camera in the GUI and than add a button that sais (ex. New Perspective) that calls a function that would measure the distances from the existing pointcloud to the camera I'm viewing it from. Of course this would generate some occluded areas, but I want this to happen. And now the main question is: How can I do that? Are there any functions in OpenGL that measure the distance from an object to a camera, or is it even possible to do something like his? Or has someone some other idea? P.S. The software uses the qt sdk and opengl

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  • A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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  • Windows Azure Recipe: Enterprise LOBs

    - by Clint Edmonson
    Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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  • OTN Latinoamérica Tour 2012

    - by Dana Singleterry
    Better late than never. Sorry for the delay on getting this content up for all of you and thanks again for your attendance. A number of excellent questions came out of the sessions I delivered and herein I'm providing you with the content, in pdf format, for those sessions. I'm also providing pointers to Forms to ADF integration/migration as well as some details around OAF as used in E-Business Suite and ADF. Here's the sessions delivered by location. Click on any of the links to download the session content in pdf format. Montevideo Uruguay: Is Oracle ADF Simpler than Oracle Forms? Understanding the Fusion Development Platform Building Web Data Dashboards Without Coding Buenos Aires, Argentina: Is Oracle ADF Simpler than Oracle Forms? Developing Cross Device Mobile Applications Sao Paulo, Brazil Understanding the Fusion Development Platform Is Oracle ADF Simpler than Oracle Forms? A brief note on Form Integration & Migration: Does your organization have an Oracle Forms application that you'd like to migrate to ADF? Or, perhaps you're an Oracle Forms Developer and want to modernize your application development skills? If so, you've come to the right place! This section will strive to answer common questions that arise as you move from Forms to ADF. Our Oracle Forms Statement of Direction points out that Oracle is committed to the long-term support of Oracle Forms and Reports. However, many customers feel they are outgrowing their Forms applications. Users are demanding more sophisticated and interactive users interfaces. Executives are requiring SOA-enabled applications that integrate with peripheral services. Development leads are encouraging a more modern approach to application development, including adherence to design patterns like MVC. So even as Oracle still supports Forms, the list of reasons to move off of it is becoming more compelling and is only gaining further momentum by the fact that Oracle's own Fusion Applications are using ADF. Developers and organizations looking to align with both the technology stack and look-and-feel of Fusion Applications are choosing ADF, and thus reaping the benefits of years of best practices in enterprise application development that are baked into the ADF framework. So, if you decide to migrate off of Forms for any of these reasons, ADF is the way to go. Grant Ronald has published a video of our position on the subject, along with an ODTUG article explaining our direction. These materials explain that there are other migration tools/frameworks/paths, but the best choice is usually to follow Gartner's recommendation that if you are going to migrate off of Oracle Forms, ADF is the least risky and least costly migration path. Please visit the Oracle Forms page here. For details around OAF as used in E-Business Suite (EBS) and when to use ADF with EBS you can review the following blogs from Shay Shmeltzer. To ADF or to OAF? or Can I use ADF with Oracle E-Business Suite?

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  • Web Frameworks caring about persistence?

    - by Mik378
    I have noticed that Play! Framework encompasses persistence strategy (like JPA etc...) Why would a web framework care about persistence ?! Indeed, this would be the job of the server-sides components (like EJB etc...), wouldn't this? Otherwise, client would be too coupled with server's business logic. UPDATE: One answer would be : it's more likely used for simple application including itself the whole business logics. However, for large applications with well-designed layers(services, domain, DAO's etc..), persistence is not recommended within web client layer since there would be several different web(or not) clients.

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  • ArchBeat Link-o-Rama for 11/14/2011

    - by Bob Rhubart
    InfoQ: Developer-Driven Threat Modeling Threat modeling is critical for assessing and mitigating the security risks in software systems. In this IEEE article, author Danny Dhillon discusses a developer-driven threat modeling approach to identify threats using the dataflow diagrams. Managing the Virtual World | Philip J. Gill "The killer app for virtualization has been server consolidation," says Al Gillen, program vice president for systems software at market research firm International Data Corporation (IDC). Solaris X86 AESNI OpenSSL Engine | Dan Anderson "Having X86 AESNI hardware crypto instructions is all well and good, but how do we access it? The software is available with Solaris 11 and is used automatically if you are running Solaris x86 on a AESNI-capable processor," says Anderson. WebLogic Access Management | René van Wijk "This post is a continuation of the post WebLogic Identity Management. In this post we will present the steps involved to integrate WebLogic and Oracle Access Manager," says Oracle ACE René van Wijk. OTN Developer Days in the Nordics - Helsinki, Oslo, Stockholm, and Copenhagen OTN Developer days head for the land of the midnight sun. Podcast: Information Integration Part 2/3 In part two of a three-part program, Oracle Information Integration, Migration, and Consolidation authors Jason Williamson, Tom Laszewsk, and Marc Hebert offer examples of some of the most daunting information integration challenges. Measuring the Human Task activity in Oracle BPM | Leon Smiers Leon Smiers discusses using Oracle BPM to get answer to important questions about what's happening with business process. Architecture all day. Oracle Technology Network Architect Day - Phoenix, AZ- Dec 14 Spend the day with your peers learning from experts in Cloud computing, engineered systems, and Oracle Fusion Middleware. The Heroes of Java: Michael Hüttermann | Markus Eisele Oracle ACE Director Markus Eisele interviews Java Champion Michael Hüttermann on his role, his process, and on why he uses Java.

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  • What would cause the "gi" module to be missing from python?

    - by Catalin Dumitru
    After some not so clever editing of the default Python version in Ubuntu, from 2.7 to 3.2, I ended up breaking my entire system. After my computer imploded and everything stopped working, I tried to revert back my changes (by linking /usr/bin/python2.7 to /usr/bin/python and changing the default version in /usr/share/python/debian_defaults back to 2.7) but some things are still broken. For example when I type "import gi" in the python interpreter I get the fallowing message : >>> import gi Traceback (most recent call last): File "<stdin>", line 1, in <module> ImportError: No module named gi >>> error which appears with some programs too (eg: gnome tweak tool). I have tried re-installing python both from the software center and from sources, but the same error persists. Python -- version now returns : Python 2.7.2 and also some software packages which depend on python 2.7 are now working (for example the software center), but some things are still broken. Is there anything I can do to completely re-install python 2.7 as the default version?

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