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  • Align tetrahedrons

    - by thedeadlybutter
    I'm currently generating tetrahedron meshes in Unity When a player clicks the side of a mesh, a new one spawns aligned with it, like this. I'm not sure how nor can I find any information on implementing a tetra hedron grid. I tried playing around with the vertices until I realized I need to adjust position & rotation. Any ideas? EDIT: To be clear, the second image was manually placed objects in the Unity Editor. I'm looking to make an algorithm that places the meshes correctly.

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  • Get Ready...Oracle CloudWorld is Coming to a City Near You in 2013

    - by Gene Eun
    Is your organization considering the cloud for deploying enterprise applications? Are mobile and social part of your cloud strategy? If you answered YES to either question, then you should plan to join us at an Oracle CloudWorld event, coming to a city near you in 2013. If you attend, you'll get an opportunity to learn firsthand about Oracle Cloud, talk to product experts, see live demos, and network with other industry professionals. By the way, did I mention that Oracle CloudWorld is a FREE event?Whether you're a C-level executive, line of business manager, or hardcore application developer, Oracle CloudWorld will have valuable information for you with keynotes, breakout sessions, demos, and dedicated tracks for: Sales and Marketing Customer Service and Support Finance and Operations Human Resources Application Developers Applications IT Click here to learn more about Oracle CloudWorld, including cities and dates. Hope to see you there!

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  • Installing Ubuntu 12.04.1 x64 with Fake RAID 1 [SOLVED]

    - by Arkadius
    I had: Software: Dual boot with Windows XP Ubuntu 10.04 LTS x32 Hardware Fake RAID 1 (mirroring) with 2x1 TB: Partition 1 - Windows Partition 2 - SWAP Partition 3 - / (root) Partition 4 - Extended Partition 5 - /home Partition 6 - /data arek@domek:/var/log/installer$ sudo fdisk -l Disk /dev/sda: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sda1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sda2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sda3 528506370 570468149 20980890 83 Linux /dev/sda4 570468150 1953118439 691325145 5 Extended /dev/sda5 570468213 675340469 52436128+ 83 Linux /dev/sda6 675340533 1953118439 638888953+ 83 Linux Disk /dev/sdb: 1000.2 GB, 1000204886016 bytes 255 heads, 63 sectors/track, 121601 cylinders, total 1953525168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x000de1b9 Device Boot Start End Blocks Id System /dev/sdb1 * 63 524297339 262148638+ 7 HPFS/NTFS/exFAT /dev/sdb2 524297340 528506369 2104515 82 Linux swap / Solaris /dev/sdb3 528506370 570468149 20980890 83 Linux /dev/sdb4 570468150 1953118439 691325145 5 Extended /dev/sdb5 570468213 675340469 52436128+ 83 Linux /dev/sdb6 675340533 1953118439 638888953+ 83 Linux arek@domek:/var/log/installer$ ls -l /dev/mapper/ total 0 crw------- 1 root root 10, 236 Oct 7 20:17 control lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha -> ../dm-0 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha1 -> ../dm-1 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha2 -> ../dm-2 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha3 -> ../dm-3 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha4 -> ../dm-4 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha5 -> ../dm-5 lrwxrwxrwx 1 root root 7 Oct 7 20:17 pdc_jhjbcaha6 -> ../dm-6 I wanted to upgrade from 10.04 x32 to 12.04 x64 using FRESH installation. So, run installation of Ubuntu 12.04.1 x64 LTS using alternate CD. During the installation I selected manual partitioning and to: - Use and Format / (root) - Use and Format SWAP - Use and Keep data on /home - Use and Keep data on /data After I clicked "Continue" I get error creating and formatting SWAP partition. I go to terminal with Alt + F2 (?) and hit enter. I discovered that there was visible RAID as only disk with NO partitions. Something like this: arek@domek:/var/log/installer$ ls -l /dev/mapper/ lrwxrwxrwx 1 root root 7 Oct 7 20:17 /dev/mapper/pdc_jhjbcaha -> ../dm-0 arek@domek:/var/log/installer$ ls -l /dev/dm* brw-rw---- 1 root disk 252, 0 Oct 7 20:17 /dev/dm-0 So I switched to log console Alt+F3 (?) and saw errors like below: Oct 7 14:02:45 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:45 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:45 anna-install: Installing dmraid-udeb Oct 7 14:02:45 anna[12599]: DEBUG: retrieving dmraid-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving libdmraid1.0.0.rc16-udeb 1.0.0.rc16-4.1ubuntu8 Oct 7 14:02:49 anna[12599]: DEBUG: retrieving kpartx-udeb 0.4.9-3ubuntu5 Oct 7 14:02:49 disk-detect: Serial ATA RAID disk(s) detected. Oct 7 14:02:55 disk-detect: Enabling dmraid support. Oct 7 14:02:55 disk-detect: RAID set "pdc_jhjbcaha" was activated Oct 7 14:02:55 HERE --> dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha Oct 7 14:02:56 check-missing-firmware: /dev/.udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: /run/udev/firmware-missing does not exist, skipping Oct 7 14:02:56 check-missing-firmware: no missing firmware in /dev/.udev/firmware-missing /run/udev/firmware-missing Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (libnewt0.52): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: DEBUG: resolver (ext2-modules): package doesn't exist (ignored) Oct 7 14:02:57 main-menu[428]: INFO: Menu item 'partman-base' selected Oct 7 14:02:57 kernel: [ 316.512999] NTFS driver 2.1.30 [Flags: R/O MODULE]. Oct 7 14:02:57 kernel: [ 316.523221] Btrfs loaded Oct 7 14:02:57 kernel: [ 316.534781] JFS: nTxBlock = 8192, nTxLock = 65536 Oct 7 14:02:57 kernel: [ 316.554749] SGI XFS with ACLs, security attributes, realtime, large block/inode numbers, no debug enabled Oct 7 14:02:57 kernel: [ 316.555336] SGI XFS Quota Management subsystem Oct 7 14:02:58 md-devices: mdadm: No arrays found in config file or automatically Oct 7 14:02:58 partman: No matching physical volumes found Oct 7 14:02:58 partman: No volume groups found Oct 7 14:02:58 partman: Reading all physical volumes. This may take a while... Oct 7 14:02:58 partman-lvm: No volume groups found Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:02:58 partman: Error running 'tune2fs -l /dev/mapper/pdc_jhjbcaha' Oct 7 14:06:11 HERE --> partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory Oct 7 14:07:28 init: starting pid 401, tty '/dev/tty2': '-/bin/sh' Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface eth0 Oct 7 14:15:00 net/hw-detect.hotplug: Detected hotpluggable network interface lo As You can see there are 2 errors Oct 7 14:02:55 dmraid-activate: ERROR: Cannot retrieve RAID set information for pdc_jhjbcaha and Oct 7 14:06:11 partman: mkswap: can't open '/dev/mapper/pdc_jhjbcaha2': No such file or directory I looked in the internet and try to run command "dmraid -ay" and get something like that: dmraid -ay /dev/mapper/pdc_jhjbcaha -> Already activated /dev/mapper/pdc_jhjbcaha1 -> Successfully activated /dev/mapper/pdc_jhjbcaha2 -> Successfully activated /dev/mapper/pdc_jhjbcaha3 -> Successfully activated /dev/mapper/pdc_jhjbcaha4 -> Successfully activated /dev/mapper/pdc_jhjbcaha5 -> Successfully activated /dev/mapper/pdc_jhjbcaha6 -> Successfully activated Then I returned to installer with Alt+F1 (?) and click "Return" to return to partitioning menu. I did NOT change anything just selected again "Continue" and everything goes smoothly. I hope this will help someone. arkadius

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  • Twitter Storm VS. Google's MapReduce

    - by Edward J. Yoon
    IMO, the era of Information Retrieval is dead with the advent of SNS. And the question type is changed from "How many backlinks your site has?" to "How many people have clicked URL you've shared on SNS?". So many people who newbie in Big Data Analytics often asks me "How can I analyze stream data time-series pattern mining methods using Map/Reduce?", "How can I mining the valuable insights using Map/Reduce?", "blah~ blah~ using Map/Reduce?". The answer is No Map/Reduce.

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  • Facebook and Gmail stop working after 10 minutes

    - by Julia
    I have problem with facebook and gmail only: It works fine and lets me log in, view photos and videos, read new messages, etc. But after 5-10 minuets it doesn't load at all This webpage is not available. The webpage at http://www.facebook.com/ might be temporarily down or it may have moved permanently to a new web address. More information on this error Below is the original error message Error 101 (net::ERR_CONNECTION_RESET): Unknown error After deleting cookies this problem disappears for 5-10 minuets, then I get the same error. It happens with Google Chrome and Firefox. Ping works fine. I have checked System-Preferences-Network Proxy it sets on Default - "Direct Internet Connection". Then I have run test (chrome://net-internals/#tests) and got some FAIL results Use system proxy settings Disable IPv6 host resolving Probe for IPv6 host resolving IPv6 is disabled.

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  • 2D Platformer Collision Handling

    - by defender-zone
    Hello, everyone! I am trying to create a 2D platformer (Mario-type) game and I am some having some issues with handling collisions properly. I am writing this game in C++, using SDL for input, image loading, font loading, etcetera. I am also using OpenGL via the FreeGLUT library in conjunction with SDL to display graphics. My method of collision detection is AABB (Axis-Aligned Bounding Box), which is really all I need to start with. What I need is an easy way to both detect which side the collision occurred on and handle the collisions properly. So, basically, if the player collides with the top of the platform, reposition him to the top; if there is a collision to the sides, reposition the player back to the side of the object; if there is a collision to the bottom, reposition the player under the platform. I have tried many different ways of doing this, such as trying to find the penetration depth and repositioning the player backwards by the penetration depth. Sadly, nothing I've tried seems to work correctly. Player movement ends up being very glitchy and repositions the player when I don't want it to. Part of the reason is probably because I feel like this is something so simple but I'm over-thinking it. If anyone thinks they can help, please take a look at the code below and help me try to improve on this if you can. I would like to refrain from using a library to handle this (as I want to learn on my own) or the something like the SAT (Separating Axis Theorem) if at all possible. Thank you in advance for your help! void world1Level1CollisionDetection() { for(int i; i < blocks; i++) { if (de2dCheckCollision(ball,block[i],0.0f,0.0f)==true) { int up = 0; int left = 0; int right = 0; int down = 0; if(ball.coords[0] < block[i].coords[0] && block[i].coords[0] < ball.coords[2] && ball.coords[2] < block[i].coords[2]) { left = 1; } if(block[i].coords[0] < ball.coords[0] && ball.coords[0] < block[i].coords[2] && block[i].coords[2] < ball.coords[2]) { right = 1; } if(ball.coords[1] < block[i].coords[1] && block[i].coords[1] < ball.coords[3] && ball.coords[3] < block[i].coords[3]) { up = 1; } if(block[i].coords[1] < ball.coords[1] && ball.coords[1] < block[i].coords[3] && block[i].coords[3] < ball.coords[3]) { down = 1; } cout << left << ", " << right << ", " << up << ", " << down << ", " << endl; if (left == 1) { ball.coords[0] = block[i].coords[0] - 16.0f; ball.coords[2] = block[i].coords[0] - 0.0f; } if (right == 1) { ball.coords[0] = block[i].coords[2] + 0.0f; ball.coords[2] = block[i].coords[2] + 16.0f; } if (down == 1) { ball.coords[1] = block[i].coords[3] + 0.0f; ball.coords[3] = block[i].coords[3] + 16.0f; } if (up == 1) { ball.yspeed = 0.0f; ball.gravity = 0.0f; ball.coords[1] = block[i].coords[1] - 16.0f; ball.coords[3] = block[i].coords[1] - 0.0f; } } if (de2dCheckCollision(ball,block[i],0.0f,0.0f)==false) { ball.gravity = -0.5f; } } } To explain what some of this code means: The blocks variable is basically an integer that is storing the amount of blocks, or platforms. I am checking all of the blocks using a for loop, and the number that the loop is currently on is represented by integer i. The coordinate system might seem a little weird, so that's worth explaining. coords[0] represents the x position (left) of the object (where it starts on the x axis). coords[1] represents the y position (top) of the object (where it starts on the y axis). coords[2] represents the width of the object plus coords[0] (right). coords[3] represents the height of the object plus coords[1] (bottom). de2dCheckCollision performs an AABB collision detection. Up is negative y and down is positive y, as it is in most games. Hopefully I have provided enough information for someone to help me successfully. If there is something I left out that might be crucial, let me know and I'll provide the necessary information. Finally, for anyone who can help, providing code would be very helpful and much appreciated. Thank you again for your help!

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  • ArchBeat Link-o-Rama for 2012-08-31

    - by Bob Rhubart
    SOA Suite 11g Asynchronous Testing with soapUI | Greg Mally Greg Mally walks you through testing asynchronous web services with the free edition of soapUI. The Role of Oracle VM Server for SPARC in a Virtualization Strategy | Matthias Pfutzner Matthias Pfutzner's overview of hardware and software virtualization basics, and the role that Oracle VM Server for SPARC plays in a virtualization strategy. Cloud Computing: Oracle RDS on AWS - Connecting with DB tools | Tom Laszewski Cloud expert and author Tom Laszewski shares brief comments about the tools he used to connect two Oracle RDS instances in AWS. Keystore Wallet File – cwallet.sso – Zum Teufel! | Christian Screen "One of the items that trips up a FMW implementation, if only for mere minutes, is the cwallet.sso file," says Oracle ACE Christian Screen. In this short post he offers information to help you avoid landing on your face. Thought for the Day "With good program architecture debugging is a breeze, because bugs will be where they should be." — David May Source: SoftwareQuotes.com

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  • Looking for literature about graphics pipeline optimization

    - by zacharmarz
    I am looking for some books, articles or tutorials about graphics architecture and graphics pipeline optimizations. It shouldn't be too old (2008 or newer) - the newer, the better. I have found something in [Optimising the Graphics Pipeline, NVIDIA, Koji Ashida] - too old, [Real-time rendering, Akenine Moller], [OpenGL Bindless Extensions, NVIDIA, Jeff Bolz], [Efficient multifragment effects on graphics processing units, Louis Frederic Bavoil] and some internet discussions. But there is not too much information and I want to read more. It should contain something about application, driver, memory and shader units communication and data transfers. About vertices and attributes. Also pre and post T&L cache (if they still exist in nowadays architectures) etc. I don't need anything about textures, frame buffers and rasterization. It can also be about OpenGL (not about DirecX) and optimizing extensions (not old extensions like VBOs, but newer like vertex_buffer_unified_memory).

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  • Custom code in SharePoint

    - by Sahil Malik
    SharePoint 2010 Training: more information Microsoft launched SharePoint 2013 with great fanfare. But what stuck out was the introductory blog post by Corporate SVP of SharePoint, Jeff Teper. You can read the blogpost titled “The New SharePoint”. But one paragraph has stuck out, “Use SharePoint as an out-of-box application whenever possible - We designed the new SharePoint UI to be clean, simple and fast and work great out-of-box. We encourage you not to modify it which could add complexity, performance and upgradeability and to focus your energy on working with users and groups to understand how to use SharePoint to improve productivity and collaboration and identifying and promoting best practices in your organization.” The keywords here is “whenever possible”. The reality is, frequently it is not possible to not customize SharePoint in order to meet the customer requirements. But you must try and minimize SharePoint customization. There are many ways Read full article ....

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  • Configuring Application/User Settings in WPF the easy way.

    - by mbcrump
    In this tutorial, we are going to configure the application/user settings in a WPF application the easy way. Most example that I’ve seen on the net involve the ConfigurationManager class and involve creating your own XML file from scratch. I am going to show you a easier way to do it. (in my humble opinion) First, the definitions: User Setting – is designed to be something specific to the user. For example, one user may have a requirement to see certain stocks, news articles or local weather. This can be set at run-time. Application Setting – is designed to store information such as a database connection string. These settings are read-only at run-time. 1) Lets create a new WPF Project and play with a few settings. Once you are inside VS, then paste the following code snippet inside the <Grid> tags. <Grid> <TextBox Height="23" HorizontalAlignment="Left" Margin="12,11,0,0" Name="textBox1" VerticalAlignment="Top" Width="285" Grid.ColumnSpan="2" /> <Button Content="Set Title" Name="button2" Click="button2_Click" Margin="108,40,96,114" /> <TextBlock Height="23" Name="textBlock1" Text="TextBlock" VerticalAlignment="Bottom" Width="377" /> </Grid> Basically, its just a Textbox, Button and TextBlock. The main Window should look like the following:   2) Now we are going to setup our Configuration Settings. Look in the Solution Explorer and double click on the Settings.settings file. Make sure that your settings file looks just like mine included below:   What just happened was the designer created an XML file and created the Settings.Designer.cs file which looks like this: //------------------------------------------------------------------------------ // <auto-generated> // This code was generated by a tool. // Runtime Version:4.0.30319.1 // // Changes to this file may cause incorrect behavior and will be lost if // the code is regenerated. // </auto-generated> //------------------------------------------------------------------------------ namespace WPFExam.Properties { [global::System.Runtime.CompilerServices.CompilerGeneratedAttribute()] [global::System.CodeDom.Compiler.GeneratedCodeAttribute("Microsoft.VisualStudio.Editors.SettingsDesigner.SettingsSingleFileGenerator", "10.0.0.0")] internal sealed partial class Settings : global::System.Configuration.ApplicationSettingsBase { private static Settings defaultInstance = ((Settings)(global::System.Configuration.ApplicationSettingsBase.Synchronized(new Settings()))); public static Settings Default { get { return defaultInstance; } } [global::System.Configuration.UserScopedSettingAttribute()] [global::System.Diagnostics.DebuggerNonUserCodeAttribute()] [global::System.Configuration.DefaultSettingValueAttribute("ApplicationName")] public string ApplicationName { get { return ((string)(this["ApplicationName"])); } set { this["ApplicationName"] = value; } } [global::System.Configuration.ApplicationScopedSettingAttribute()] [global::System.Diagnostics.DebuggerNonUserCodeAttribute()] [global::System.Configuration.DefaultSettingValueAttribute("SQL_SRV342")] public string DatabaseServerName { get { return ((string)(this["DatabaseServerName"])); } } } } The XML File is named app.config and looks like this: <?xml version="1.0" encoding="utf-8" ?> <configuration> <configSections> <sectionGroup name="userSettings" type="System.Configuration.UserSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" > <section name="WPFExam.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" allowExeDefinition="MachineToLocalUser" requirePermission="false" /> </sectionGroup> <sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" > <section name="WPFExam.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false" /> </sectionGroup> </configSections> <userSettings> <WPFExam.Properties.Settings> <setting name="ApplicationName" serializeAs="String"> <value>ApplicationName</value> </setting> </WPFExam.Properties.Settings> </userSettings> <applicationSettings> <WPFExam.Properties.Settings> <setting name="DatabaseServerName" serializeAs="String"> <value>SQL_SRV342</value> </setting> </WPFExam.Properties.Settings> </applicationSettings> </configuration> 3) The only left now is the code behind the button. Double click the button and replace the MainWindow() method with the following code snippet. public MainWindow() { InitializeComponent(); this.Title = Properties.Settings.Default.ApplicationName; textBox1.Text = Properties.Settings.Default.ApplicationName; textBlock1.Text = Properties.Settings.Default.DatabaseServerName; } private void button2_Click(object sender, RoutedEventArgs e) { Properties.Settings.Default.ApplicationName = textBox1.Text.ToString(); Properties.Settings.Default.Save(); } Run the application and type something in the textbox and hit the Set Title button. Now, restart the application and you should see the text that you entered earlier.   If you look at the button2 click event, you will see that it was actually 2 lines of codes to save to the configuration file. I hope this helps, for more information consult MSDN.

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  • Publish/Subscribe/Request for exchange of big, complex, and confidential data?

    - by Morten
    I am working on a project where a website needs to exchange complex and confidential (and thus encrypted) data with other systems. The data includes personal information, technical drawings, public documents etc. We would prefer to avoid the Request-Reply pattern to the dependent systems (and there are a LOT of them), as that would create an awful lot of empty traffic. On the other hand, I am not sure that a pure Publisher/Subscriber pattern would be apropriate -- mainly because of the complex and bulky nature of the data to be exchanged. For that reason we have discussed the possibility of a "publish/subscribe/request" solution. The Publish/Subscribe part would be to publish a message to the dependent systems, that something is ready for pickup. The actual content is then picked up by old-school Request-Reply action. How does this sound to you?? Regards, Morten

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Starting to make 2D games in C++

    - by Ashley
    I'm fairly experienced with C and C#, but I've only ever created console/windows applications. I'm also experienced with AS3 and I've made some flash games. I want to make proper 2D games in C++, but I have no idea where to begin with graphics. There are entire books devoted to game development in C++ that only work with console applications and I'm finding the lack of resources and tutorials for proper 2D games frustrating... I'm also not particularly interested in using existing engines because I want total control of what I create. I've heard of the Allegro library; is it something important/popular that I should look into? How will I use DirectX? Any resources or links to tutorials or information is greatly appreciated.

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  • Image Magic Make Fails - PHP extension

    - by Kyle Adams
    So I was doing the following: sudo apt-get install php-pear php5-dev sudo apt-get install imagemagick libmagickwand-dev sudo pecl install imagick It all works till I get the error: make: *** [imagick_class.lo] Error 1 ERROR: `make' failed Which according to blog posts and forms is because of libmagick9-dev, how ever when trying to install this I get: sudo apt-get install libmagick9-dev Reading package lists... Done Building dependency tree Reading state information... Done Package libmagick9-dev is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source However the following packages replace it: graphicsmagick-libmagick-dev-compat E: Package 'libmagick9-dev' has no installation candidate Thoughts?

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  • Using my own code in freelance projects.

    - by Witchunter
    I have been into freelance business for more than 2 years. While doing projects for other people, I've build a compilation of common tasks that I implement in projects and put them into code. It's kind of a library with some functions that I can reuse without having to rewrite the same thing dozen times. I'm talking about accessing Access databases, downloading information from FTP and similar stuff. Is this acceptable from a legal point of view? What's the difference in reusing the old code and rewriting it from the scratch (using you own brain again, therefore the exact same logic)? I do not hold any copyright to it, of course, and provide the source code for these classes to my clients.

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  • I don't understand why algorithms are so special

    - by Jessica
    I'm a student of computer science trying to soak up as much information on the topic as I can during my free time. I keep returning to algorithms time and again in various formats (online course, book, web tutorial), but the concept fails to sustain my attention. I just don't understand: why are algorithms so special? I can tell you why fractals are awesome, why the golden ratio is awesome, why origami is awesome and scientific applications of all the above. Heck I even love Newton's laws and conical sections. But when it comes to algorithms, I'm just not astounded. They are not insightful in new ways about human cognition at all. I was expecting algorithms to be shattering preconceptions and mind-altering but time and time again they fail miserably. What am I doing wrong in my approach? Can someone tell me why algorithms are so awesome?

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  • Battery Indicator Missing

    - by Edwin
    Duplicate of: No Battery Status Icon I have just recently upgraded from 11.04 "Natty Narwhal" to 11.10 "Oneiric Ocelot" on my laptop, but do not have any battery indicator (which should be located between the volume and date indicator in Unity). I have already run sudo apt-get install indicator-power and got the following output: Reading package lists... Done Building dependency tree Reading state information... Done indicator-power is already the newest version. indicator-power set to manually installed. The following packages were automatically installed and are no longer required: //list of packages Use 'apt-get autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. In addition, I have already tried reinstalling, but still don't have a battery indicator. What else can I do?

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  • JavaOne Latin America Preview

    - by Tori Wieldt
    JavaOne Latin America 2011 is next week in Sao Paulo, Brazil and it promises to be full of information and fun for Java developers. It will include keynotes on Java strategy, Java technical developments, and what's happening in Java community. Java community members Bruno Souza, Fabiane Nardon and Vinicius Senger will be on stage for the community keynote, so I'm sure it will be entertaining! JavaOne Latin America also offers dozens of educational and hands-on sessions created by and for the Java community. From "What's Coming in #JMS 2.0" to "HotRockit: What to Expect from Oracle's Converged JVM," to "JavaEE Apps in Production: Tips and Tricks to achieve Zero Downtime" to "Corporate JavaFX: How to leverage JavaFX Corporate Desktop apps," developers are sure to fill their brains to capacity!To hear more about JavaOne Latin America, the community bike ride, and the Adopt-a-JSR program, watch this interview with Yara Senger, President of the SouJava JUG, taped live at Devoxx 2011.

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  • Would installing debugging symbols help for reporting bugs?

    - by Chris
    I'm running a beta version of Ubuntu (12.10) and I've been reporting crashes through apport's automated system. I've glanced at the stacktraces for a couple of the issues and noticed a lot of what look like hex addresses and these: "No symbol table info available." I was wondering if installing the debugging symbols packages from synaptic would provide better information to package maintainers when I report bugs. In other words, would the stacktrace be more useful if I installed those packages? If so, would installing those packages make any (noticeable) performances differences (will my computer run slower)? Thanks, Chris

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  • Computacenter first partner to offer Oracle Exadata proof-of-concept environment for real-world test

    - by kimberly.billings
    Computacenter (http://www.computacenter.com/), Europe's leading independent provider of IT infrastructure services, recently announced that it is the first partner to offer an Oracle Exadata 'proof-of concept' environment for real-world testing. This new center, combined with Computacenter's extensive database storage skills, will enable organisations to accurately test Oracle Exadata with their own workloads, clearly demonstrating the case for migration. For more information, read the press release. Are you planning to migrate to Oracle Exadata? Tell us about it! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Oracle University Nouveaux cours (Week 10)

    - by swalker
    Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle SOA Suite 11g : Concepts de base (3 days) Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI 11g : Mise à niveau et nouvelles fonctionnalités (2 days) Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Contacter l’équipe locale d’Oracle University pour toute information et dates de cours.

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  • History of open source software

    - by Victor Sorokin
    I've been always interested, out of the pure self-amusement, in the history of open software used today: who were the people which started it and what were the reasons to start what were design decisions at the start how software evolved over the time Specifically, I'm interested in following software: GCC X Linux kernel Java Of course, there is plenty of information in Internet to google for, but I thought it would be nice to have list of interesting resources at this site. I hope some of visitors of this site have similar interest and can share a link or two they found particularly amusing/interesting. To make this entry more question-like, here's straight question: what are the most interesting/amusing links about history of open source software?

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  • Disaster Recovery Discovery

    - by Rodney Landrum
    Last weekend I joined several of my IT staff on a mission to perform a DR test in our remote CoLo center in a large South East city of the US. Can I be more obtuse? The goal was simple for me as the sole DBA in a throng of Windows, Storage, Network and SAN admins – restore the databases and make them work. There were 4 applications that back ended to 7 SQL Server databases on 4 different SQL Server instances. We would maintain the original server names, but beyond that it was fair game. We had time to prepare so I was able to script out or otherwise automate the recovery process. I used sp_help_revlogin for three of the servers, a bit of a cheat actually because restoring the Master database on the target DR servers was the specified course of action according to the DR procedures ( the caveat “IF REQUIRED” left it open to interpretation. I really wanted to avoid the step of restoring Master for a number of reasons but mainly because I did not want to deal with issues starting SQL Services afterward. Having to account for the location of TempDB and the version conflicts of the resource DBs were just two of the battles I chose not to fight. Not to mention other system database location problems that might arise and prevent SQL from starting.  I was going to have to restore all of the user databases anyway, so I would not really gain any benefit, outside of logins, for taking the time to restore the source Master database over the newly installed one on the fresh server. What I wanted was the ability to restore the Master database as a user database, call it Master_Mine, from a backup on the source system and then use that restored database to script the SQL Logins and passwords on the DR systems. While I did not attempt this on the trip, the thought stuck in my mind and this past week I succeeded at scripting user accounts and passwords using only a restored copy of the Master database. Granted there were several challenges to overcome.  Also, as is usual for any work like this the usual disclaimers apply:  This is not something that I would imagine Microsoft would condone or support and this was really only an experiment for me to learn if it was even possible. While I have tested the process with success, I do not know that I would use this technique in a documented procedure because future updates for SQL Server will render this technique non-functional. I thought at first, incorrectly of course, that I could use sp_help_revlogin on a restored copy of the master database I named Master_Mine.   Since sp_help_revlogin uses system schema objects, sys.syslogins and sys.server_principals, this was not going to work because all results would come from the main Master database. To test this I added a SQL login via SSMS, backed up Master, restored  it as Master_Mine, and then deleted the login.  Even though the test account I created should presumably still be in the Master_Mine database, I should be able to get to it and script out its creation with its password hash so that I would not need to know the password, but any applications that stored that password would not have to be altered in the DR scenario. They would just work as expected. Once I realized that would not work I began looking deeper.  Knowing that sys.syslogins and sys.server_principals are system views, their underlying code should be available with sp_helptext, right? They were. And this led me to discover the two tables sys.sysxlgns and sys.sysprivs, where the data I needed was stored. These tables existed in both the real Master and the restored copy, Master_Mine.  I used this information to tweak the sp_help_revlogin stored procedure to use these tables instead to create the logins cursor used in sp_help_revlogin. For the password hash,  sp_help_revlogin uses the function LoginProperty() which takes a user name and option ‘passwordhash’ to return the hash for the user. Unfortunately, it requires the login to exist in the Master database. This would not work. So another slight modification I had to make was to pull the password hash itself (pwdhash from sys.sysxlgns) into the logins cursor and comment out the section of sp_help_revlogin that uses LoginProperty. Instead, I pass the pwdhash value as the variable @PWD_varbinary to the sp_hexadecimal stored procedure which is also created by and used within the code provided by Microsoft in the link above for sp_help_revlogin. The final challenge: sys.sysxlgns and sys.server_principals are visible only within a Dedicated Administrator Connection (DAC) query window in SSMS or within SQLCDMD.  To open a DAC connection you have to be logged in on the SQL Server itself, via RDP in my case,  and you preface the server name in the query connection with ADMIN:, so that the server connection looks like ADMIN:ServerName. From there you can create the modified stored procedure in the restored copy of a Master database from a source system as whatever name you like, and then run the modified stored procedure. I named my new stored procedure usp_help_revlogin_MyMaster. Upon execution I was happy to see the logins and password hashes that I needed to apply from the source Master database without having to restore over the new Master system database and without the need to access the original server (assuming it was down due to whatever disaster put it in that state). You will note that I am not providing full code samples here of the modifications. I will say that it was a slight bit of work and anyone who needed to do this for whatever reason, could fairly easily roll their own solution with the information provided herein.  My goal, as I said was to prove that this could be done and provide another option if required to ease the burden of getting SQL Servers up and available in an emergency situation where alternatives may be more challenging or otherwise unavailable.  

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  • Product Support Webcast for Existing Customers:Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content

    - by John Klinke
    My Oracle Support (MOS) is the one-stop support solution for WebCenter customers with Oracle Premier Support. Join us for this 1-hour Advisor Webcast "Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content" on July 11, 2013 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) Topics will include:- My Oracle Support Search, Advanced Search, and PowerViews- Information Centers- Latest Patches and Bundle Patches- My Oracle Support Community- Remote Diagnostic Administration (RDA) Make sure to register and mark this date on your calendar. Register here: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594341268&t=aOnce your registration request is approved, you will receive a confirmation email with instructions for joining the webcast on July 11. Past Advisor Webcasts have been recorded and can be viewed by going to the 'archived' tabs on this knowledge base announcement:https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1456204.1 (active support contract required)

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  • What would be the best approach to make revisions of user content?

    - by Kevin Simper
    I have searched and could not find any information about it. What is the best approach to storing revisions? I have a website where the user can write a document which can be fairly long (200-300 lines). How do you determine when to make a revision? Is it not a scalable solution to make a new one whenever the save, because that would be useless to the user when the want to look back, and it would require quite a lot of space. You could use time and say for every 15 minute they are working on it there would be a revision, but that would sometimes be nothing or the whole document have completely changed. I could make a diff from the previous revision, and compare by line and look at how many percent of the lines have been changed. What are other doing revisions?

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