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• Oracle Solaris Studio Express 6/10 - New Features

  - by Rick Ramsey

  Oracle Solaris Studio is the new name for Sun Studio, and the Express release provides the latest enhancements. The 6/10 Express release has many, including compiler optimizations for SPARC- and x86-hardware. Details at the OTN Garage. - Rick

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• VisualSVN Server won't work with AD, will with local accounts

  - by frustrato

  Decided recently to switch VisualSVN from local users to AD users, so we could easily add other employees. I added myself, gave Read/Write privileges across the whole repo, and then tried to log in. Whether I'm using tortoisesvn or the web client, I get a 403 Forbidden error: You don't have permission to access /svn/main/ on this server. I Googled a bit, but only found mention of phantom groups in the authz file. I don't have any of those. Any ideas? It works just fine with local accounts. EDIT: Don't know why I didn't try this earlier, but adding the domain before the username makes it work, ie MAIN/Bob. This normally only works when there are conflicting usernames...one local, one in AD, but for whatever reason it works here too. Kinda silly, but I can live with it.

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• Windows Server 2008 R2 Apache 2.2 PHP 5.3.3 install problem

  - by Tupak Goliam

  I am trying to install Apache 2.2 and PHP 5.3.3 on a Windows Server 2008 R2 box. I've managed to setup Apache, but PHP is not working correctly: I've downloaded the latest zip from windows.php.net (VC6) and I've modified http.conf in order to load the php5 module (LoadModule, AddType & PHPIniDir). So far, so good - phpinfo() is showing and I am happy... But, there is no php.ini file - I haven't yet renamed the bundled php.ini-development|php.ini-production file. If I do so (in order to modify PHP's configuration), no php code is interpreted (including phpinfo()). I've gone over the entire php.ini-development file and still it is not working... This is very strange. Any help is welcome, Thanks in advance.

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• MS Server 2003 Activiation Loop

  - by RPGonzo

  Recently we had a motherboard failure on a terminal server so we replaced the faulty motherboard, re-setup the RAID arrays (same motherboard but still wouldn't recognize old RAID setup) and continued to recover the system from a previous backup. No problem up to here, after restoring the system you are prompted to reboot and than login. On login we get a message box stating that Windows needs to be activated do you want to activate now, press yes but than the OS proceeds to log you off and do nothing at all. You can try over and over but to no avail. Found a few articles about a glitch in the activation script and how to reset it, tried that with the same results. Hoping someone can share some knowledge if you have seen this before? Thanks!

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• Content Encryption Options in Oracle IRM 11g

  - by martin.abrahams

  Another of the innovations in Oracle IRM 11g is a wider choice of encryption algorithms for protecting content. The choice is now as illustrated below. As you see, three of the choices are marked as FIPS options, where FIPS refers to the Federal Information Processing Standard Publication 140-2, a U.S. government security standard for accreditation of cryptographic modules.

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• Customer Support Spotlight: Clemson University

  - by cwarticki

  I've begun a Customer Support Spotlight series that highlights our wonderful customers and Oracle loyalists.  A week ago I visited Clemson University.  As I travel to visit and educate our customers, I provide many useful tips/tricks and support best practices (as found on my blog and twitter). Most of all, I always discover an Oracle gem who deserves recognition for their hard work and advocacy. Meet George Manley.  George is a Storage Engineer who has worked in Clemson's Data Center all through college, partially in the Hardware Architecture group and partially in the Storage group. George and the rest of the Storage Team work with most all of the storage technologies that they have here at Clemson. This includes a wide array of different vendors' disk arrays, with the most of them being Oracle/Sun 2540's.  He also works with SAM/QFS, ACSLS, and our SL8500 Tape Libraries (all three Oracle/Sun products). (pictured L to R, Matt Schoger (Oracle), Mark Flores (Oracle) and George Manley) George was kind enough to take us for a data center tour.  It was amazing.  I rarely get to see the inside of data centers, and this one was massive. Clemson Computing and Information Technology’s physical resources include the main data center located in the Information Technology Center at the Innovation Campus and Technology Park. The core of Clemson’s computing infrastructure, the data center has 21,000 sq ft of raised floor and is powered by a 14MW substation. The ITC power capacity is 4.5MW.  The data center is the home of both enterprise and HPC systems, and is staffed by CCIT staff on a 24 hour basis from a state of the art network operations center within the ITC. A smaller business continuance data center is located on the main campus.  The data center serves a wide variety of purposes including HPC (supercomputing) resources which are shared with other Universities throughout the state, the state's medicaid processing system, and nearly all other needs for Clemson University. Yes, that's no typo (14,256 cores and 37TB of memory!!! Thanks for the tour George and thank you very much for your time.  The tour was fantastic. I enjoyed getting to know your team and I look forward to many successes from Clemson using Oracle products. -Chris WartickiGlobal Customer Management

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• Install DC again after removing on exchange server

  - by Kawharu

  I had a DC and Exchange 2010 installed on the same machine. I removed the DC role, and Exchange server went crazy. I tried to install the DC role again to fix the problem but ran into this error when running DCPROMO: Active Directory Domain Services could not create the NTDS Settings object for this Active Directory Domain Controller CN=NTDS Settings,CN=DC1,CN=Servers,CN=Manukau,CN=Sites,CN=Configuration,DC=AccessGroupnz,DC=com on the remote AD DC Server1.AccessGroupnz.com. Ensure the provided network credentials have sufficient permissions. "The DSA operation is unable to proceed because of a DNS lookup failure." Do you think I need to run this in an elevated command prompt, or change credentials somewhere to domain admin? Or is it something else?

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• What is a normal value for pages/sec on a Windows Server 2003 Web Server?

  - by Emil Lerch

  I know the answer to this is "it depends", and I know that the counter can and will be thrown off by backup jobs or other things that might use memory mapped files. I'd like to get a bit of clarity over exactly what "it depends" on and some general guidelines around what a healthy web server normally shows for this counter. So if activities regarding memory-mapped files are excluded, if I have ample amounts of memory, should I really see this down close to 0? When should I get suspicious that I might need additional RAM and/or start looking for application memory leaks?

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• A New Home for E-Business Suite Customer Adoption Information

  - by linda.fishman.hoyle

  Phew! I made it! A new home with my name. Let's talk about E-Business Suite. So much is going on and more and more customers are upgrading and implementing the latest release. I think I will highlight in this blog entry the most recent press release we issued 2 weeks ago about our Applications Unlimited success but in the release, we name several customers who are live on E-Business Suite Release 12.1 and then have a fabulous quote from a customer who is doing great things with our product.   Here is a link to the press release To make it easy for you, I am pulling out just the E-Business Suite information Oracle E-Business Suite: Oracle® E-Business Suite Release 12.1 provides organizations of all sizes, across all industries and regions, with a global business foundation that helps them reduce costs and increase productivity through a portfolio of rapid value solutions, integrated business processes and industry-focused solutions. The latest version of the Oracle E-Business Suite was designed to help organizations make better decisions and be more competitive by providing a global or holistic view of their operations. Abu Dhabi Media Company, Agilysis, C3 Business Solutions, Chicago Public Schools, Datacard Group, Guidance Software, Leviton Manufacturing, McDonald's, MINOR International, Usana Health Sciences, Zamil Plastic Industries Ltd. and Zebra Technologies are just a few of the organizations that have deployed the latest release of the Oracle E-Business Suite to help them make better decisions and be more competitive, while lowering costs and increasing performance. Customer Speaks "Leviton Manufacturing makes a very diverse line of products including electrical devices and data center products that we sell globally. We upgraded to the latest version of the Oracle E-Business Suite Release 12.1 to support our service business with change management, purchasing, accounts payable, and our internal IT help desk," said Bob MacTaggart, CIO of Leviton Manufacturing. "We consolidated seven Web sites that we used to host individually onto iStore. In addition, we run a site, using the Oracle E-Business Suite configurator, pricing and quoting for our sales agents to do configuration work. This site can now generate a complete sales proposal using Oracle functionality; we actually generate CAD drawings - the actual drawings themselves - based on configuration results. It used to take six to eight weeks to generate these drawings and now it's all done online in an hour to two hours by our sales agents themselves, totally self-service. It does everything they need. From our point of view that is a major business success. Not only is it a very cool, innovative application, but it also puts us about two years ahead of our competition."

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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Question regarding an NAS server and remote users

  - by JB

  I have a client that requires a massive amount of storage space but: Doesn't want to spend very much money Needs remote users (across the country) to be able to pull data from it and store to it, as well. Can this be done with an NAS Server such as the Western Digital Sharespace Network Storage System? I do not believe the client wants to spend over $1400 and HP is offering 8TB for $1299. Also, if anyone has any other ideas besides using NAS, please let me know. Thanks in advance for any help.

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• Kuppinger Cole Paper on Entitlements Server

  - by Naresh Persaud

  Kuppinger Cole recently released a paper discussing external authorization describing how organizations can "future proof" their enterprise security by deploying Oracle Entitlements Server.  By taking a declarative security approach, security policy can be flexible and distributed across multiple applications consistently. You can get a copy of the report here. In fact Oracle Entitlements Server is being used in many places to secure data and sensitive business transactions. The paper covers the major  use cases for Entitlements Server as well as Kuppinger Cole's assessment of the market. Here are some additional resources that reinforce the cases discussed in the paper. Today applications for cloud and mobile applications can utilize RESTful interfaces. Click on this link to learn how. OES can also be used to secure data in Oracle Databases.   To learn more check out the new Oracle U  OES 11g course.

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• Installing raid controller forces reinstall of Windows Server 2008

  - by Tyler

  So, I've tried two different RAID controllers that have external SATA connections on my Server 2008 machine. I can install the hardware, boot into Windows, install the drivers and reboot again. No problems. However, as soon as I try to use eSATA-connected drives and reboot something happens to the Windows install and I can no longer boot into Windows. I tried repairing from the command line, and the end result is that repair console tells me I have 0 Windows installations (?). I end up having no choice but to reinstall Windows to get back on track. I must be doing something fundamentally wrong here, but I don't know what :(

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• Windows 2003 SP1 terminal server printers Disappear after reboot - HP laserjet 4240

  - by Alex

  had working PCL6 laserjet 4240 driver. needed to downgrade to PCl5, tried but did not get clean install. tried again and it seemed to work (this is 2003 enterprise terminal server SP2) Have over 40 working laserjets (5, 4000, 4100 and 18 of the 4240) After normal nightly reboot the 18 4240 printers were 'gone'. Worked w/Microsoft who said bad HP driver issues - weird since they work on other terminal servers. downloaded latest version, etc. from HP site and can NOT get to work. As soon as I install, then do a Net Stop Spool and Net Start Spooler the printer is 'gone'. Current workaround is to use HP 4000 PCL5 drivers for all of these 4240 printers.

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• Remote Desktop session on Windows Server 2003

  - by Dels

  I have some problem when I use Remote Desktop, here some description. I set some application to autorun each time Administrator (console) was login on W2K3 SP2 server I use Remote Desktop from XP SP3, using the same login as Administrator It creates a new session with the same username and the application starts autorun which make duplicity in application I just hoping i can enforce the Remote Desktop client to connect into only one session (console session), toying with Group Policy setting, successfully enforce the one session, but whenever i close remote desktop (disconnect) the console got disconnected too (which I didn't want it to behave like that). I also try some setting to limit connection, still it doesn't behave as I want it too. Simple i just want to use 1 session, but each time we close remote desktop the session still alive, much like when we use VNC solution (RealVNC, UltraVNC, TinyVNC etc.) Any solution(s)?

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• development server?

  - by ajsie

  for a project there will be me and one more programmer to develop a web service. i wonder how the development environment should be like. cause we need central storage (documents, pictures, business materials etc), file version handling, lamp (testing the web service) etc. i have never set up an environment for this before and want to have suggestions from experienced people which tools to use for effective collaboration. what crossed my mind: seperate applications: - google wave (for communication forth and back, setting up guide lines, other information) - team viewer (desktop sharing) - skype (calling) vps (ubuntu server): - svn (version tracking) - ftp (central storage) - lamp (testing the web service) - ssh (managing the vps) is this an appropriate programming environment? and regarding the vps, is it best practice to use ONE vps for all tasks listed up there? all suggestions and feedbacks are welcome!

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• Server freeze (Disk I/O possibly)

  - by user973917

  I have a Windows Server 2008 machine that is resyncing disks after a powerloss. The issue is that the system becomes unresponsive after about 10 minutes. We've checked with resource monitor and found that the CPU's aren't maxed; but the disk I/O is well over 250MB/s. We've attempted copying data from 1 disk to another; bypassing syncing of disks and this too causes the machine to freeze after about 10 minutes of copying data. I have attempted to let the machine resync the disks for a few days with the machine on in this "frozen" state. By frozen I mean that NOTHING works on the machine, it's completely unresponsive; no mouse movement, etc. I want to know how I would go about definitively checking if this is Disk I/O that is freezing the system. I know that disk I/O can freeze a system; but what can I use to run tests to be sure?

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• Extensible Metadata in Oracle IRM 11g

  - by martin.abrahams

  Another significant change in Oracle IRM 11g is that we now use XML to create the tamperproof header for each sealed document. This article explains what this means, and what benefit it offers. So, every sealed file has a metadata header that contains information about the document - its classification, its format, the user who sealed it, the name and URL of the IRM Server, and much more. The IRM Desktop and other IRM applications use this information to formulate the request for rights, as well as to enhance the user experience by exposing some of the metadata in the user interface. For example, in Windows explorer you can see some metadata exposed as properties of a sealed file and in the mouse-over tooltip. The following image shows 10g and 11g metadata side by side. As you can see, the 11g metadata is written as XML as opposed to the simple delimited text format used in 10g. So why does this matter? The key benefit of using XML is that it creates the opportunity for sealing applications to use custom metadata. This in turn creates the opportunity for custom classification models to be defined and enforced. Out of the box, the solution uses the context classification model, in which two particular pieces of metadata form the basis of rights evaluation - the context name and the document's item code. But a custom sealing application could use some other model entirely, enabling rights decisions to be evaluated on some other basis. The integration with Oracle Beehive is a great example of this. When a user adds a document to a Beehive workspace, that document can be automatically sealed with metadata that represents the Beehive security model rather than the context model. As a consequence, IRM can enforce the Beehive security model precisely and all rights configuration can actually be managed through the Beehive UI rather than the IRM UI. In this scenario, IRM simply supports the Beehive application, seamlessly extending Beehive security to all copies of workspace documents without any additional administration. Finally, I mentioned that the metadata header is tamperproof. This is obviously to stop a rogue user modifying the metadata with a view to gaining unauthorised access - reclassifying a board document to a less sensitive classifcation, for example. To prevent this, the header is digitally signed and can only be manipulated by a suitably authorised sealing application.

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• Can't find onboard NIC with windows server 2008

  - by Sanarothe

  Hi. I'm trying to setup a windows server, but I can't seem to get it to install ethernet drivers :( motherboard is ms-6743 chipset 82865g/pe/p(intel) The MSI drivers specifically for this motherboard are bad links. Not surprising... MSI is rarely helpful. Sisoft Sandra doesn't see any network devices, and all of my leads to drivers have reported that there is no network adapter to install a driver for. The light is ON on the mobo, the onboard setting in bios is ON and the computer worked just fine with a standard install of windows 7 about a month ago. I don't know what to do :(

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• Update KB951847 (3.5 SP1 and Family Update) fails on Windows Server 2003 repeatedly

  - by Ducain

  We have a Win2K3 server that is perpetually stuck on the following update: Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86 It fails every time, and I'm at a loss on what to do about it. WHAT I'VE TRIED: Saw an article that said to turn off the update service, rename C:\Windows\SoftareDistribution\ and then restart the update service. Did this, ran the update, and it failed on this same one. I tried to run the update manually at C:\Windows\SoftwareDistribution\Downloads\Install\ and again it fails. Says, "None of the products that are addressed by this software update are installed on this computer. Click Cancel to exit setup." Because of this issue, none of the previous updates will work either. I will give one large pink-glazed donut with sprinkles to anyone who can help me slay this beast.

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• Windows server 2008 R2 IIS7 file permissions

  - by StealthRT

  Hey all i am trying to figure out why i can not access a index.php file from within the wwwroot/mollify/backend directory. It keeps coming up with this: Server Error 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. I've given all the permissions (Full control) to the wwwroot directory i could think of (IUSR, Guest, GUESTS, IIS_IUSRS, Users, Administrators, NETWORK, NETWORK SERVICE, SYSTEM, CREATOR OWNER & Everyone). I also added index.php to the "Default Document" under my website settings in IIS 7 manager. What else am i missing? Thanks! David

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• Cancel table design change in SQL Server 2000

  - by Bryce Wagner

  In SQL Server Enterprise Manager and change one of the columns and save it, it will create a table with the new definition, and copy all the data to that new table, and then delete the old table when it's done. But if your table is large (let's say on the order of 100GB), it can take a long time to do this. Even worse, if you don't have sufficient disk space, it doesn't notice ahead of time, and it will spend a long time trying to copy the table, run out of space, and then decide to abort the process. We have other ways to copy the data in smaller chunks, but those require significantly more manual intervention, so it's usually easier to just let Enterprise Manager figure it out, as long as there's enough disk space. So for a long running "Design Table" save like this, is there any way to cancel once it's started? Or do you just have to wait for it to fail?

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• Dreamweaver Files uploaded to Win 2008 server cause login prompt

  - by Lil

  I have a customer who uses a 4 year old version of Dreamweaver to edit her webpages. My hosting reseller account is with a company that uses Windows Server 2008. Every time my customer edits a page and uploads it, I have to set the permissions for that file to be readable, manually from the site's control panel. The customer is furious with me because her files cause the login prompt. I am able to upload files myself that remain readable to the site with both Filezilla and with Frontpage. I am assuming that her Dreamweaver settings are the cause of the problem but I don't have that program myself and don't know what to advise her. Any suggestions?

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• Non-English Character Display in Oracle SQL Developer

  - by thatjeffsmith

  I get a variation on this question at least once a week, if not more frequently. I’m from Israel, and the language on the databases is Hebrew. When I use the old and deprecated SQL*Plus (windows rich client) I can see the hebrew clearly, when I use the latest SQL Developer, I get gibberish. This question appears on the forums about every week or so as well. So what’s the deal? Well, it starts with a basic misunderstanding of NLS Client parameters. These should accurately reflect the language and locality setup on your LOCAL machine. DO NOT COPY what’s set in the database. The these parameters work together with the database so that information can be transferred back and forth correctly. Having the wrong NLS parameters locally can be bad. [ORACLE DOCS]Setting the NLS_LANG parameter properly is essential to proper data conversion. The character set that is specified by the NLS_LANG parameter should reflect the setting for the client operating system. Setting NLS_LANG correctly enables proper conversion from the client operating system character encoding to the database character set. When these settings are the same, Oracle Database assumes that the data being sent or received is encoded in the same character set as the database character set, so character set validation or conversion may not be performed. This can lead to corrupt data if conversions are necessary. OK, so what are you supposed to do? Set the Font! 9 times out of 10, this preference fixes the problem with display issues. Make sure you set a Font that supports the characters you’re trying to display. It’s as simple as that. This preference defines the font used to display characters in the editors and the data grids. If you have it set to a font that doesn’t have Hebrew character support – you’re not going to see Hebrew in SQL Developer. A few years ago…wow, like 15 years ago, I learned that the Tohama Font is pretty Unicode-friendly. Bad Font Selection A Font that’s not non-English friendly Good Font Selection Exact same text, except rendered with the Tahoma font Summary Having problems seeing non-English text in SQL Developer? Check the font! And do not start messing with NLS parameters without talking to your DBA first.

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• ms sql 2005 server role problem

  - by Brandon

  On one of our sql 2005 servers we are no longer able to give any users server roles (ex. sysadmin). It appears to be successful both through the UI and through code. But when we check in the db and in the UI the role is unchecked and not shown for the user in the master db. Permissions don't seem to be the issue as we are testing this as system administrator levels of access. There are also no errors in the log. Any ideas? Thanks, Brandon

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