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• Google Drive desktop client not updating existing files from other users

  - by cqm

  I've looked around and there doesn't really seem to be any troubleshooting information for the Google Drive desktop client. It all assumes you are using Google Docs on the web. Anyway, my team is trying to use Google Drive like Dropbox, where multiple people are editing files shared amongst them through the desktop, such as images. Dropbox is really good at noticing when a checksum for a file is changed, and syncing it. Google Drive's desktop client seems not to do this at all. Google Drive desktop client seems to only sync newly created files and not giving any notification at all that there is a modified version, it will never sync it, even though going online and opening that file will show the modified version. Is there any way to fix this? and the answer has nothing to do with proxy or firewall configurations. Team is using computers running OSX and Windows.

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• Outlook - Out Of Office can't set

  - by derjur

  Exchange 2007, Outlook 2010 Error when setting Out Of Office (Automatic Replies) from Outlook: Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later. Setting this through OWA works fine. Autodiscover is working, and all addresses are resolvable through DNS. Outlook profile created from scratch. Anonymous access disabled for EWS/OWA (IIS on Exchange box). I'm out of steam for troubleshooting. Any ideas?

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• Windows XP , HP , IntelInside Trobelshooting

  - by Jamil Hneini

  My Windows XP PC has stopped booting. On start up, before Windows boots a screen appears saying: Windows Could Not Boot: Could Not Find or Corrupted file <Windows root>\Sytem32\Hal.dll Please Reinstall the file... From that I understand that I have to reinstall the OS but my computer is so old that I have lost the backup and recovery disk. My Computer's Info: 32Bit Computer Pentium 4 Windows XP Service Pack 2 HP History: My Computer has 4 hard drives 2 internal 40 GB drives (C And D) 2 external 8GB drives (E And F) Additional Info: I need the files inside C And E The computer reads my flash drive as a hard drive (8.45GB)(I have never booted while my USB pluged in while I was troubleshooting) With some test I discovered that the C drive wasn't detected by the computer I have already configured the boot order of BiOS I have Set The SATA to IDE The Question: I have a setup for windows 8 32 bit how can I boot from my USB to run that setup? If that isn't the proper way to handle this problem please tell me the proper way.

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• Motherboard warning lights when plugging in a display port cord to graphics card?

  - by rllr

  Earlier today, my computer spontaneously shut itself off and refused to turn back on. I tested my PSU and it's operating fine. I unplugged everything and let it sit for a while and it started to make a high pitched coil whine/hiss. When I came back an hour later and plugged in only the power cord, it turned on without any issues. After some troubleshooting, I noticed my motherboard (Intel D975XBX2) has a red CPU led and VR led that come on whenever I plug my monitor into my graphics card via display port. DVI does not cause a similar issue. I was running three monitors off the card, so I need both DVI ports and the display port working. Is it likely my graphics card needs to be replaced, or should I be looking elsewhere to resolve this issue?

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• Reliable procedure/tool for removing print drivers in Windows 7 (domain environment)

  - by ultrasawblade

  One of the troubleshooting steps in resolving printer-related issues with any version of Windows is to remove installed print drivers and then reinstall the drivers. This is a domain environment and drivers are pulled from a print server. I've had occasion to need to do this on a user's system running Windows 7 Enterprise 64-bit. These procedures don't work: Removing the printer from Devices and Printers (doesn't remove driver obviously) Doing the above, going into Server Properties, and attempting to remove the driver (fails with a "driver in use" error) Opening an empty mmc, adding the Print Management snap-in, and attempting to do the above. Doing sc stop spooler and sc start spooler before doing both of the above Now I know it's possible to remove drivers with the spooler service stopped and then going into the spool directory, as well as deleting registry entries. I'm asking if a tool exists to do this where I can just select the driver in question and it be removed.

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• How to tell if OpenGL is really working in Ubuntu 10.04

  - by Jonathan

  I have a lenovo S9e running Intel integrated graphics. Here is my lspci output related to the graphics: 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) Subsystem: Lenovo Device 3870 Flags: bus master, fast devsel, latency 0 Memory at f0580000 (32-bit, non-prefetchable) [size=512K] Capabilities: [d0] Power Management version 2 I want to know how I can make sure OpenGL support is running in full on an Ubuntu 10.04 installation. I have a few hints to think that it is not: The "Desktop Effects" will not load Apps such as stardock, when attempting to use OpenGL rendering, will display black boxes instead of transparency In the games Pioneers, the number-tile icons are suspiciously just black circles Windows games running with Wine will only support software rendering, not hardware rendering When I boot into a Knoppix LiveCD, the desktop effects do work, splendidly, meaning compiz detects my computer as capable. My problem with troubleshooting is that Canonical has basically eliminated the conf-file-based mechanism of X11 as far as I can tell, thus making it even harder to ensure graphics modules are loading properly. How do I debug and test OpenGL on m Ubuntu 10.04 installation?

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• Why doesn't my laptop battery charge while the laptop is in use?

  - by larryb82

  Up until a week ago, my laptop has always been able to charge the battery while I'm using it. Now, it will not charge unless the computer is sleeping, hibernating, or turned off. The icon in the start tray states that the battery is charging but it is not animated (it used to be) and of course the power level does not increase. Otherwise, the battery seems to be fine. The battery life is decent (2h+) and while the laptop is in use and plugged in the battery will maintain a constant charge. Any troubleshooting help would be great (i.e. is this a charger issue, battery issues, software issue, etc...)

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• Cannot access any remote resource after connecting to Cisco VPN on Vista

  - by Deepak Singh Rawat

  I have installed Cisco vpn client version 5.0.07.0290 on Vista Business SP2. I am able to successfully connnect to the vpn. But after connecting I am not able to access any resource in the vpn (like database, other computers in the network etc.). I have tried the following without any success : Older versions of the client Other vpn clients like Shrewsoft : same issue as the cisco vpn client Disabled Internet Connection Sharing service Installed the client in the root administrator account Run the installer as administrator Run the vpngui and ipsecdialer in XP compatibility mode and as administrator I am not sure how to troubleshoot this issue. Can somebody please help me in troubleshooting this issue? P.S : I've Zonealarm firewall, can that be an issue?

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• Need an alerting system if my cloning script fails

  - by rahum

  I've configured a nightly rsync to mirror one server to a standby offsite backup server. The total datastore on the primary is 1.5TB. In the course of getting this working, I ran into numerous instabilities with the environment, which I seem to have sorted out, but even though it's now working, I am still nervous. This is intended to be a disaster-scenario standby server, and if disaster strikes and the standby does not have all the proper data synchronized, I'm out of a job. Thus, I want to script a system that will confirm, after each nightly sync, that the destination data matches the source. I realize that rsync does this, but if rsync doesn't complete fully (which was happening during the setup troubleshooting), I need to know. Any suggestions? I'm best with Ruby, if that is relevant for the solution.

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• Ubuntu 11.04: No Audio Output

  - by Jason George

  I installed a fresh copy of Ubuntu 11.04 earlier this week and I'm having trouble getting my audio online. It was working fine in 10.04 and all the resources I can find on troubleshooting seem to be fairly dated so I'm not sure if they apply. CMI8788 [Oxygen HD Audio] Analog Stereo Duplex Playing a WMA file shows 0.00db output when I mouse over the sound controller in the status bar. Obviously, no output from my speakers. I tried adjusting the profile, thinking I might have the wrong one. That seems to have made things worse. Where mouse over originally said something along the lines of "Oxygen HD Audio," it now reads "Dummy Output." Selecting "Test Speakers" in sound preferences crashes the dialog. Any pointers would be great.

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• How does Windows handle Time? Updating RTC, etc. (Active Directory and Novell E-Directory)

  - by bshacklett

  I'm troubleshooting some time issues in my domain and before making any big changes I want to have a thorough understanding of what's going on. I've got a few lingering questions at the moment: What sources (rtc, ntp, etc.) are queried by Windows to keep time? How does this differ in a mixed Active Directory / Novell environment? What is the order that each source is queried in? How does Windows decide whether to act as an NTP client, peer or server? In what situations will Windows update the RTC, if ever?

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• Can Ping but Cannot Telnet directly to SQL Server 2012 Cluster Nodes

  - by tresstylez

  We have a monitoring tool (Solarwinds Orion) that needs to connect to a 2-node failover SQL Server Cluster. For reasons outside of our control -- we cannot monitor the CLUSTER IP directly at this time, so we have fallen back to monitoring each cluster node IP directly. This is not working. Upon troubleshooting, we tried to test that the cluster node was listening on the proper (fixed) port by using telnet to the cluster node IP/port -- and the telnet failed. However, telnet'ing to the Cluster IP/Port was SUCCESSFUL! Each node has its own IP. Each node is listening on the identical FIXED port. Each node has Dynamic Ports disabled. Each node can be PINGED successfully from the monitoring tool. Windows Firewall is DISABLED. How can I troubleshoot why I cannot telnet to the listening port on the cluster nodes?

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• Dhcp clients fail after successful import of server to new machine

  - by Tathagata

  I transfered the configs of a dhcp server from one server to another both running Windows Server 2003 R2 following http [://] support.microsoft.com/kb/325473. The new server has a statically configured ip(outside the scope) like the old one. Stopped the server on the old, and started up in the new server (authorized too) - but when I ipconfig /renew from a client its network interface fails with all 0.0.0.0 (or 169...*). I read somewhere I need to reconcile the scope to sync the new registry values ('ll try this tomorrow). What other troubleshooting steps can I take other than these (which didn't help)? Things work fine when the old server resurrects and the new one is taken down. The new server showed there was no requests for offer.

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• What's the best practice for keeping track of Microsoft solution stack Hot fixes and patches?

  - by melaos

  i'm currently working on a product that is build on microsoft stacks such as sql server, entity framework, wcf, c# and biztalk server. so recently we're running into weird issues on our production servers and now we're troubleshooting this issue. we're kind of lost. so we're looking into anti virus exclusion and cumulatives updates for biztalk server. but my question now is what's the best way to keep track of all the hot fixes? do we just check for them, i.e. google it up only when we have issues? i've googled online and found that there's a microsoft baseline analyzer tool. and the other thing is microsoft blog which is updated on a weekly basis which contains all the recent hot fixes. are there a better way or best way? thanks for my ignorant question.

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• "Fuzzy" Display Problems on New OpenSUSE 11.3 Install

  - by Kryten

  Hi, I have a old Desktop that has a new installation of OpenSUSE 11.3 on it. To get straight to the point, whenever I try to start-up OpenSUSE, my display goes "fuzzy" (almost like a badly tuned TV) and sometimes (not always) my monitor goes black and says "Out of Range: 15.6kHz/49Hz": I assumed that this was a driver problem, so I download the drivers from nvidia and ran the shell script, completed and rebooted. Then OpenSUSE failed to boot with something like "nscd failed to start". At that point I decided to re-install and I did, but this time I tried un-checking "Automatic Configuration" to see if that helped. Got through the install and still have a problem. Unfortunately, my Linux troubleshooting skills are non-existent, so has anyone got any ideas on what could be the problem (is it the display driver?) and how I can fix the problem?

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• Windows Server 2003 guest on Xen frequently stops responding

  - by smokris

  I'm running a Windows Server 2003 guest instance in Xen 3.x. This DomU runs fine for a day or two, then stops responding — I don't get any network response, and I can no longer connect to Xen's VNC console for this DomU. xm list shows this: Name ID Mem VCPUs State Time(s) Domain-0 0 6508 8 r----- 1161159.4 [A working Linux DomU] 1 512 1 -b---- 68711.1 [The hung Windows DomU] 5 512 1 ------ 67234.2 [Another working Linux DomU] 3 512 1 -b---- 163036.4 (What does the ------ mean? The xm manual explains what each of the six states mean, but not what no-state means.) If I xm destroy and then xm create the Windows DomU again, it boots right back up (with the Windows alert The previous system shutdown at [...] was unexpected.), and then stops responding after another day or two. I checked /var/log/xen/*.log, but no log messages are generated at the time the server stops responding. How should I proceed in troubleshooting this?

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• Laptops trying to connect via wireless? Only able to connect only via wired connection

  - by Chris J. Lee

  It seems that all the wireless laptops in the office have disconnected and are unable to reconnect to the wifi after a terrible storm caused some power interruptions. Troubleshooting actions Verify wireless broadcasting is up With each laptop i ended up flushing their dns cache on Win 7 (ipconfig /flush ) Performed an ipconfig /all to see what the new ip is Made sure password was correct Reset the router (multiple times) restarted each laptop. Tried connecting wirelessly Am i missing some small detail ? Network information The router is a linksys/cisco WRVS4400N router. Supports a lot of fancy features i don't know how to use. We have 3 static ip's the conference room computer, the wireless printer, my computer Mostly windows machines, we have 3 mac users

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• Regular Expression to replace part of URL in XML file

  - by Richie086

  I need a regular expression in Notepad++ to search/replace a string. My document (xml) has serveral thousand lines that look similar to this: <Url Source="Output/username/project/Content/Volume1VolumeName/TopicFileName.htm" /> I need to replace everything starting from Volume1 to .htm" / to replaced with X's or some other character to mask the actual file names in this file. So the resulting string would look like this after the search/replace was performed: <Url Source="Output/username/project/Content/Volume1XxxxxxXxxx/XxxxxXxxxXxxx.htm" /> I am working with confidential information that I cannot release to people outside of my company, but i need to send an example log file to a 3rd party for troubleshooting purposes. FYI the X's do not need to follow the upper/lower case after the replacement, i was just using different case X's for the hell of it :)

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• Time randomly changing itself, internet randomly dying

  - by Vee

  Operating System MS Windows 8 Enterprise 64-bit CPU Intel Core i7 2700K @ 3.50GHz 45 °C Sandy Bridge 32nm Technology RAM 8,00 GB Dual-Channel DDR3 @ 800MHz (8-8-8-24) Motherboard ASRock Z77 Extreme4-M (CPUSocket) 40 °C Graphics SMXL2270HD (1920x1080@60Hz) M2094D-PZ (1680x1050@60Hz) 896MB GeForce GTX 275 (CardExpert Technology) 57 °C Hard Drives 466GB FUJITSU MAXTOR STM3500320AS (SATA) 39 °C Optical Drives ASUS DRW-2014L1T Audio High Definition Audio Device Hello everyone, I installed Windows 8 RTM a few weeks ago. It's not my first time installing it, but it's the first time having two annoying problems: 1) Randomly, the system clock changes time all by itself - to fix it I have to open the time window and sync it with the internet. 2) Randomly, internet connection stops working - to fix I have to run troubleshooting. Windows will find a problem with IP on the "Ethernet" connection and fix it. 3) In rare occasions, my PC freezes and I need to restart it (a BSOD once happened, but after that only freezes) How can I permanently solve these problems? This is what I've already tried: Reset Virus scan Stop/reset the Windows Time service Disable/re-enable Windows Time automatic internet sync Change time from BIOS Change motherboard battery

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• Remote desktop connection drops before login can appear

  - by Keatly

  Hi Everyone, Someone asked this question a few months ago and I have the exact same problem. I have tried all of the suggested solutions in the other posting (in particular reinstalling the video card on the server), but have not had any luck. I have gone through this troubleshooting guide in detail with no results: http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html I have a client with Remote Desktop enabled that I can't connect to in our local network. When I enter in the machine ip/port in the connect box and hit Connect, it briefly gives the normal "Connecting..." dialog box. However, after 2 seconds it just drops. No error message, nothing. Just disappears as if nothing was happening. •Windows XP SP3 •Windows firewall is open for 3389TCP •Machine is on a domain •RDP is enabled in My Computer •User is a local admin I have loads of other machines on the same domain with the same GPO that work fine. Any ideas?

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• DSL to web connectivity is often lost

  - by broiyan

  I am experiencing a frequent web connectivity problem via a DSL modem. The problem usually shows up as a reload later screen inside of Google Chrome, as illustrated. My DSL service was fine for the first 2 months, but in the most recent month this problem has been occurring. I have this problem several times a day. A few weeks ago, I used to power cycle (off then on) the DSL modem but this usually did not solve the problem. However, in recent days, the power cycle does seem to fix the problem. When the problem occurs, the modem lights do not look unusual. All the lights are green or flashing green. This problem happens regardless of whether I am using ethernet or WiFi for the last few meters between the DSL modem and the computer. What is the likely cause? How can I help the phone company solve this? Their staff are not very effective at troubleshooting this.

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• Auto-connect Bluetooth headphones in Windows 7 64bit

  - by CptSkippy

  I have a pair of bluetooth headphones that I've successfully paired with my Windows 7 64bit machine and audio plays through them without a hitch. On the Device Stage under the properties of the headphones in troubleshooting it shows "last connected" as "currently connected" even if I power cycle the headphones or after a reboot of my computer. So the Windows bluetooth stack has no trouble finding them. The problem I have is that whenever the headphones reconnect to my pc they show up as disconnected in the Sound Settings and no sound is routed to them until I manually connect them. I have to go into Sound Settings, then from the Playback tab right click on the headphones and choose the Connect option. Is there a way to make the Sound Settings connect automatically whenever the headphones are available to Windows?

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• Dhcp server change fail after successful importing to new machine

  - by Tathagata

  I transfered the configs of a dhcp server from one server to another both running Windows Server 2003 R2 following http [://] support.microsoft.com/kb/325473. The new server has a statically configured ip(outside the scope) like the old one. Stopped the server on the old, and started up in the new server (authorized too) - but when I ipconfig /renew from a client its network interface fails with all 0.0.0.0 (or 169...*). I read somewhere I need to reconcile the scope to sync the new registry values ('ll try this tomorrow). What other troubleshooting steps can I take other than these (which didn't help)? Things work fine when the old server resurrects and the new one is taken down. The new server showed there was no requests for offer.

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• Remote connection to Mysql not working

  - by Fillipe Silva

  We have an application running with CodeIgniter and MySQL in cestacerta.com. Ther are two versions: One that is in production and it works perfectly, and one that is our Development version. This runs locally on my machine and the other developers. The development version needs to remotely connect to the database, and it rather suddenly stopped working. I've given permission to access any IP settings on the server. I can access the database through the MySQL Gui Tools. I have tested access to several different codes, including a newly downloaded version of CodeIgniter and always got the same error: "A Database Error Occurred Unable to connect to your database server using the provided settings. Filename: C: \ xampp \ htdocs \ cestacerta \ system \ database \ DB_driver.php Line Number: 119 " What troubleshooting steps can I take determine if the error is on our workstations (which all have the same error) or on our server.

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• IIS: Content-Length 0 for CSS, Javascript and Images

  - by Adrian Grigore

  After a clean re-installation of my Windows 7 system, I can't get IIS 7 to properly deliver any static content. Dynmic content (ASPX pages and content served by ASP.NET MVC controllers) works fine, but static files such as CSS, Javascript and Images give me a 200 OK status code and a Content-Length of 0. The problem occurs with all web sites on my server, even a brandnew ASP:NET MVC template project with no changes. It also occurs with both Firefox and IE 8. What could possibly be the problem? Note that I also installed the latest Windows Azure SDK, perhaps that messed up some settings. But I don't know how to proceed with for troubleshooting this.

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