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  • Eloqua Experience 2013: Mystique, Modern Marketing and Masterful Engagement

    - by Mike Stiles
    The following is a guest post from Erick Mott, a social business leader at Oracle Eloqua. There’s a growing gap between 20th century marketing and a modern marketing way of doing business. I can’t think of a better example of modern marketing in action than what more than 2,000 people experienced in San Francisco at #EE13; customer-obsession, multichannel content, and real-time engagement all coming together at one extraordinary event. This was my first Eloqua Experience as a new Oracle Eloqua employee. In weeks prior, I heard about the mystique but didn’t know what to expect. What I’ve come to understand with more clarity is everything we do revolves around customer success, and we operate and educate at all times with these five tenets in mind: 1. Targeting: Really Know Your Buyer 2. Engagement: Create a 1:1 Relationship 3. Conversion: Visualize Guided Thinking 4. Analysis: Learn What’s Working 5. Marketing Technology: Enable and Extend the Cloud Product News from Eloqua Experience 2013 We made some announcements that John Stetic, VP of Products, Oracle Eloqua covers in this brief ‘Modern Marketing Minute’ video recorded after Wednesday’s keynote; summarized below, too: Oracle Eloqua AdFocus: While understanding the impact of a specific marketing channel was formerly relegated to marketers’ wish lists, the channels we now focus on are digital, social, and mobile. AdFocus gives marketers a single platform to dynamically create, manage and measure display ads alongside owned and earned media. AdFocus enables marketers to target only key accounts or prospects you want to reach with display ads, as well as provide creative content or personalized ad copy based on their persona and activities. Oracle Eloqua Profiler: The details of what we now know about customers have expanded into a universal customer profile, which can be used to create highly targeted segments. Marketers now can take data that’s not even stored in Eloqua to help targeted and score prospects for a complete, multichannel view of the customer. Profiler gives sales reps one, detailed view of the prospect to extend views beyond Oracle Eloqua asset activity (emails, forms, page views) to any external assets stored in Oracle Eloqua. Marketing Resource Management: New capabilities create more secure and controlled access to marketing resources and data. New integrations provide greater insight into campaign resources and management through a central marketing calendar and simplify resource management. Integrated Sales and Marketing Funnel: An integrated sales and marketing funnel view gives marketing and sales users, cross-functional teams, and executive management a consistent and clear view of pipeline performance. It also quickly provides users with historical metrics across different time spans and conditions. Eloqua AppCloud: More than 20 new AppCloud partners have been added to the community, which now includes 100+ apps. Eloqua AppCloud now provides modern marketers with an even broader range of marketing applications that help expand and enrich sales and marketing efforts; easily accessible in the Topliners Community. Social Capabilities: Recent integration between Oracle Eloqua and Oracle Social Relationship Management (SRM) deliver a comprehensive, scalable and integrated modern marketing solution. New capabilities include better tracking of social activities for a more complete customer profile. Engage Facebook custom audiences with AdFocus to deliver ads and meaningful experiences through trusted social networks. Biggest and Best Eloqua Experience. There’s a lot of talk in the industry about the Marketing Cloud. At Oracle Eloqua, we have been on a mission of delivering the most advanced and integrated modern marketing technology on the planet. It’s not just a concept but reality with proven execution, as seen first-hand this week in San Francisco. In this video, Kevin Akeroyd, SVP of Oracle Eloqua, provides some highlights of what made this year’s Eloqua Experience, exceptional, including Steve Woods’ presentation about the journey of modern marketers and Andrea Ward’s conversation with Vince Gilligan, creator of the Breaking Bad television series. The 2013 Markie Awards The Oracle Eloqua Marketing Cloud was best exemplified for me as 19 Markies were awarded to customers for their exceptional creativity and results as modern marketers. Wow, what a night to remember with so many committed and talented people working to create an extraordinary experience! To learn more about how to become a modern marketer, check out these resources. We look forward to seeing you next year at Eloqua Experience. More on Erick: 20 years experience at Oracle, Ektron, Sitecore, Lyris, Habeas, Nokia, creatorbase, Mark Monitor, Cisco Systems, GlobalFluency, Sun Microsystems, Philips NV, Elm Products and CBS TV. Patent holder with agency, Fortune 500, media, and startup company expertise. @mikestiles

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  • Examine your readiness for managing Enterprise Private Cloud

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Cloud computing promises to deliver greater agility to meet demanding  business needs, operational efficiencies, and lower cost. However these promises cannot be realized and enterprises may not be able to get the best value out of their enterprise private cloud computing infrastructure without a comprehensive cloud management solution . Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Take this new self-assessment quiz that measures the readiness of your enterprise private cloud. It scores your readiness in the following areas and discover where and how you can improve to gain total cloud control over your enterprise private cloud. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Complete Cloud Lifecycle Solution Check if you are ready to manage all phases of the building, managing, and consuming an enterprise cloud. You will learn how Oracle can help build and manage a rich catalog of cloud services – whether it is Infrastructure-as-a-Service, Database-as-a-Service, or Platform-as-a-Service, all from a single product. Integrated Cloud Stack Management Integrated management of the entire cloud stack – all the way from application to disk, is very important to eliminate the integration pains and costs that customers would have to otherwise incur by trying to create a cloud environment by integrating multiple point solutions. Business-Driven Clouds It is critical that an enterprise Cloud platform is not only able to run applications but also has deep business insight and visibility. Oracle Enterprise Manager 12c enables creation of application-aware and business-driven clouds that has deep insight into applications, business services and transactions. As the leading providers of business applications and the middleware, we are able to offer you a cloud solution that is optimized for business services. Proactive Management Integration of the enterprise cloud infrastructure with support can allow cloud administrators to benefit from Automatic Service Requests (ASR), proactive patch recommendations, health checks and end-of-life advisory for all of the technology deployed within cloud. Learn more about solution for Enterprise Cloud and Cloud management by attending various sessions , demos and hand-on labs at Oracle Open World 2012 . Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Content in Context: The right medicine for your business applications

    - by Lance Shaw
    For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • Using commit monitors as a form of code review

    - by Jeff Dege
    I'm working in a small company - four developers, working on a variety of projects. We've been looking at what we can do as cost-effective methods of process improvement, and an idea came up. Given what we do, we often have single developers working on parts of a system, independently of the other developers. This can have a number of negative affects: A developer might not be fully aware of the context in which a change is being implemented, and make the change in a way that will meet the current customer's needs, but will break functionality that other customers depend on. A developer might make a change that breaks the current architectural design, introducing a dependency that will cause problems in future development. Other developers might not be aware of how the system has changed, in areas that they have not worked on. We've talked about doing code reviews, as a way of dealing with these issues. But we've not had much success when we tried. It takes a lot of time to prepare a change for a code review, and it takes everybody out of production while the review is being performed. And the benefits of any review we've tried has been minimal. We're using Subversion (with TortioseSVN) as our VCS. I've been looking at the SubVersion CommitMonitor tool, and wondering whether it might work as a sort of poor-man's code review. It lists every commit made on the repository, allowing someone to see the changes that have been made, the log messages made for that change, the files that were included in the change, and the specific lines in each file that were changed. Rather than scheduling a meeting, trying to get everybody together to review every change, we could just have every developer review every other developer's commits, at whatever time was convenient. This would keep every developer abreast of what changes were being made elsewhere in the system, and would have every change reviewed for customer conflicts and design consistency, at a fairly low cost. If someone saw a problem with the code that was being checked in, he could discuss it with the developer who did the commit, or more likely, schedule a meeting to discuss how the new feature could be implemented in a way that would not impact other users or screw up the architecture. Anyone else doing anything like this, using commit monitors for such a purpose?

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  • Effects of changing a node in a binary tree

    - by eSKay
    Suppose I want to change the orange node in the following tree. So, the only other change I'll need to make is in the left pointer of the green node. The blue node will remain the same. Am I wrong somewhere? Because according to this article (that explains zippers), even the blue node needs to be changed. Similarly, in this picture (recolored) from the same article, why do we change the orange nodes at all (when we change x)?

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  • Array help Index out of range exeption was unhandled

    - by Michael Quiles
    I am trying to populate combo boxes from a text file using comma as a delimiter everything was working fine, but now when I debug I get the "Index out of range exeption was unhandled" warning. I guess I need a fresh pair of eyes to see where I went wrong, I commented on the line that gets the error //Fname = fields[1]; using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Drawing.Printing; using System.Linq; using System.Text; using System.Windows.Forms; using System.IO; namespace Sullivan_Payroll { public partial class xEmpForm : Form { bool complete = false; public xEmpForm() { InitializeComponent(); } private void xEmpForm_Resize(object sender, EventArgs e) { this.xCenterPanel.Left = Convert.ToInt16((this.Width - this.xCenterPanel.Width) / 2); this.xCenterPanel.Top = Convert.ToInt16((this.Height - this.xCenterPanel.Height) / 2); Refresh(); } private void exitToolStripMenuItem_Click(object sender, EventArgs e) { //Exits the application this.Close(); } private void xEmpForm_FormClosing(object sender, FormClosingEventArgs e) //use this on xtrip calculator { DialogResult Response; if (complete == true) { Application.Exit(); } else { Response = MessageBox.Show("Are you sure you want to Exit?", "Exit", MessageBoxButtons.YesNo, MessageBoxIcon.Question, MessageBoxDefaultButton.Button2); if (Response == DialogResult.No) { complete = false; e.Cancel = true; } else { complete = true; Application.Exit(); } } } private void xEmpForm_Load(object sender, EventArgs e) { //file sources string fileDept = "source\\Department.txt"; string fileSex = "source\\Sex.txt"; string fileStatus = "source\\Status.txt"; if (File.Exists(fileDept)) { using (System.IO.StreamReader sr = System.IO.File.OpenText(fileDept)) { string dept = ""; while ((dept = sr.ReadLine()) != null) { this.xDeptComboBox.Items.Add(dept); } } } else { MessageBox.Show("The Department file can not be found.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } if (File.Exists(fileSex)) { using (System.IO.StreamReader sr = System.IO.File.OpenText(fileSex)) { string sex = ""; while ((sex = sr.ReadLine()) != null) { this.xSexComboBox.Items.Add(sex); } } } else { MessageBox.Show("The Sex file can not be found.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } if (File.Exists(fileStatus)) { using (System.IO.StreamReader sr = System.IO.File.OpenText(fileStatus)) { string status = ""; while ((status = sr.ReadLine()) != null) { this.xStatusComboBox.Items.Add(status); } } } else { MessageBox.Show("The Status file can not be found.", "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } } private void xFileSaveMenuItem_Click(object sender, EventArgs e) { { const string fileNew = "source\\New Staff.txt"; string recordIn; FileStream outFile = new FileStream(fileNew, FileMode.Create, FileAccess.Write); StreamWriter writer = new StreamWriter(outFile); for (int count = 0; count <= this.xEmployeeListBox.Items.Count - 1; count++) { this.xEmployeeListBox.SelectedIndex = count; recordIn = this.xEmployeeListBox.SelectedItem.ToString(); writer.WriteLine(recordIn); } writer.Close(); outFile.Close(); this.xDeptComboBox.SelectedIndex = -1; this.xStatusComboBox.SelectedIndex = -1; this.xSexComboBox.SelectedIndex = -1; MessageBox.Show("your file is saved"); } } private void xViewFacultyMenuItem_Click(object sender, EventArgs e) { const string fileStaff = "source\\Staff.txt"; const char DELIM = ','; string Lname, Fname, Depart, Stat, Sex, Salary, cDept, cStat, cSex; double Gtotal; string recordIn; string[] fields; cDept = this.xDeptComboBox.SelectedItem.ToString(); cStat = this.xStatusComboBox.SelectedItem.ToString(); cSex = this.xSexComboBox.SelectedItem.ToString(); FileStream inFile = new FileStream(fileStaff, FileMode.Open, FileAccess.Read); StreamReader reader = new StreamReader(inFile); recordIn = reader.ReadLine(); while (recordIn != null) { fields = recordIn.Split(DELIM); Lname = fields[0]; Fname = fields[1]; // this is where the error appears Depart = fields[2]; Stat = fields[3]; Sex = fields[4]; Salary = fields[5]; Fname = fields[1].TrimStart(null); Depart = fields[2].TrimStart(null); Stat = fields[3].TrimStart(null); Sex = fields[4].TrimStart(null); Salary = fields[5].TrimStart(null); Gtotal = double.Parse(Salary); if (Depart == cDept && cStat == Stat && cSex == Sex) { this.xEmployeeListBox.Items.Add(recordIn); } recordIn = reader.ReadLine(); } reader.Close(); inFile.Close(); if (this.xEmployeeListBox.Items.Count >= 1) { this.xFileSaveMenuItem.Enabled = true; this.xFilePrintMenuItem.Enabled = true; this.xEditClearMenuItem.Enabled = true; } else { this.xFileSaveMenuItem.Enabled = false; this.xFilePrintMenuItem.Enabled = false; this.xEditClearMenuItem.Enabled = false; MessageBox.Show("Records not found"); } } private void xEditClearMenuItem_Click(object sender, EventArgs e) { this.xEmployeeListBox.Items.Clear(); this.xDeptComboBox.SelectedIndex = -1; this.xStatusComboBox.SelectedIndex = -1; this.xSexComboBox.SelectedIndex = -1; this.xFileSaveMenuItem.Enabled = false; this.xFilePrintMenuItem.Enabled = false; this.xEditClearMenuItem.Enabled = false; } } } Source file -- Anderson, Kristen, Accounting, Assistant, Female, 43155 Ball, Robin, Accounting, Instructor, Female, 42723 Chin, Roger, Accounting, Full, Male,59281 Coats, William, Accounting, Assistant, Male, 45371 Doepke, Cheryl, Accounting, Full, Female, 52105 Downs, Clifton, Accounting, Associate, Male, 46887 Garafano, Karen, Finance, Associate, Female, 49000 Hill, Trevor, Management, Instructor, Male, 38590 Jackson, Carole, Accounting, Instructor, Female, 38781 Jacobson, Andrew, Management, Full, Male, 56281 Lewis, Karl, Management, Associate, Male, 48387 Mack, Kevin, Management, Assistant, Male, 45000 McKaye, Susan, Management, Instructor, Female, 43979 Nelsen, Beth, Finance, Full, Female, 52339 Nelson, Dale, Accounting, Full, Male, 54578 Palermo, Sheryl, Accounting, Associate, Female, 45617 Rais, Mary, Finance, Instructor, Female, 27000 Scheib, Earl, Management, Instructor, Male, 37389 Smith, Tom, Finance, Full, Male, 57167 Smythe, Janice, Management, Associate, Female, 46887 True, David, Accounting, Full, Male, 53181 Young, Jeff, Management, Assistant, Male, 43513

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  • eclipse: Dynamic web project: linked WebContent folder?

    - by jeff porter
    Hello all, I'm trying to change a java project into a Dynamic web project, unfortunatly the project looks nothing like what it needs to easily move to a Dynamic web project. So, my question is... Change I change the "WebContent" directory to a linked folder? So that I can change the "WebContent" folder from C:\tools\eclipse_galiloe\workspace\Test\WebContent to C:\project\jsps Thanks!

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  • General ORM design question

    - by Calvin
    Suppose you have 2 classes, Person and Rabbit. A person can do a number of things to a rabbit, s/he can either feed it, buy it and become its owner, or give it away. A rabbit can have none or at most 1 owner at a time. And if it is not fed for a while, it may die. Class Person { Void Feed(Rabbit r); Void Buy(Rabbit r); Void Giveaway(Person p, Rabbit r); Rabbit[] rabbits; } Class Rabbit { Bool IsAlive(); Person pwner; } There are a couple of observations from the domain model: Person and Rabbit can have references to each other Any actions on 1 object can also change the state of the other object Even if no explicit actions are invoked, there can still be a change of state in the objects (e.g. Rabbit can be starved to death, and that causes it to be removed from the Person.rabbits array) As DDD is concerned, I think the correct approach is to synchronize all calls that may change the states in the domain model. For instance, if a Person buys a Rabbit, s/he would need to acquire a lock in Person to make a change to the rabbits array AND also another lock in Rabbit to change its owner before releasing the first one. This would prevent a race condition where 2 Persons claim to be the owner of the little Rabbit. The other approach is to let the database to handle all these synchronizations. Who makes the first call wins, but then the DB needs to have some kind of business logics to figure out if it is a valid transaction (e.g. if a Rabbit already has an owner, it cannot change its owner unless the Person gives it away). There are both pros/cons in either approach, and I’d expect the “best” solution would be somewhere in-between. How would you do it in real life? What’s your take and experience? Also, is it a valid concern that there can be another race condition the domain model has committed its change but before it is fully committed in the database? And for the 3rd observation (i.e. state change due to time factor). How will you do it?

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  • LaTeX - Changing the font size for a document, but in the preamble, not the document class?

    - by Rory
    I have a LaTeX document. I want to change the font size of all the text, to make it smaller. Normally I would just change the documentclass part. However I am generating LaTeX files from another programme, and it is setting the documentclass, I can't change that. However I can put things in the preamble. Is there anyway to change the font size in the preamble, without touching the documentclass declaration.

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  • LaTeX - Changing the font sizxe for a document, but in the preamble, not the document class?

    - by Rory
    I have a LaTeX document. I want to change the font size of all the text, to make it smaller. Normally I would just change the documentclass part. However I am generating LaTeX files from another programme, and it is setting the documentclass, I can't change that. However I can put things in the preamble. Is there anyway to change the font size in the preamble, without touching the documentclass declaration.

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  • How to run some commands after booting from ArchLinux disk? Or how to change some settings in .iso before booting?

    - by Alexander Ovchinnikov
    How to install Arch Linux with traditional installer with only ssh-access to server? There is nice guide: https://wiki.archlinux.org/index.php/Install_from_SSH I try test this on my home vps: Start VPS with any linux bootable cd and login to remote server (vps) wget http://mirrors.kernel.org/archlinux/iso/latest/archlinux-2010.05-netinstall-x86_64.iso dd if=archlinux-2010.05-netinstall-x86_64.iso of=/dev/sda reboot ... I see, it works but without ssh connection... I need make script, which will send this commands after reboot: aif -p partial-configure-network (and write some information about my server ip etc.) /etc/rc.d/sshd start (need to start sshd) echo "sshd: ALL" /etc/hosts.allow (to allow me login to server, by default deny all) passwd (by default its empty, can't login via ssh with empty password) Can I edit .iso or may be /dev/sda? May be I need write script, which will start after system boot and do this things or may be I can set this settings by default and system will start with correct settings (i think its possible at least in 2. and 3.). Thank you!

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  • Tool to modify properties/metadata of a PDF? i.e. Change "Title", "Author"? Sony Reader showing som

    - by Chris W. Rea
    I own a Sony Reader PRS-600 ebook reader. I bought a ton of Manning Publications ebooks (DRM-free) recently. Many of the books are PDFs since not all the ones I wanted are available in epub format. The problem: Some of the PDF books I purchased have incorrect or missing metadata. Making things worse, the Sony Reader only displays the "Title" from the PDF metadata when displaying book titles in the reader's collection of books! The Reader doesn't display the filename. So, even though I have a PDF informatively named "Windows PowerShell In Action.pdf", it shows up as "untitled" in the Reader. Imagine how useful the Reader's list of book titles becomes when many are just "untitled" or "unnamed document" ! Yes, it is maddening. So – short of expecting the publisher to fix the files or Sony to add a filename-based list instead, I'm looking for a way to fix the PDF metadata. I can view the metadata with Adobe Reader, but it doesn't permit modification of the properties. Leading to: Question: Is there a tool – free, or cheap – and either for PC or Mac, that can modify the properties / metadata of a DRM-free PDF document? I want to correct "Title" and "Author" fields, specifically.

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  • How do I change the canvas size of a PNG with ImageMagick (GraphicsMagick)? (How to pad with transparency?)

    - by Pistos
    Alternatively: How do I take a non-square PNG and "fill out" the "rest" of the image with transparency so that the resulting square image has the original image centered in the square? ULTIMATELY, what I want is to take any image of any GM-supported format of any size, and create a scaled-down PNG (say, 40 pixels maximum for either dimension), with aspect ratio maintained, transparency-padded for non-square original images, AND with an already-prepared 40x40 PNG transparency mask applied. I already know how to scale down and keep aspect ratio; I already have the command for applying my composite. My only missing piece is square-alizing non-square images (padding with transparency). Single command preferred; multi-command chain acceptable. (edit) Extra info: Here's the composite command I'm using: gm composite -compose copyopacity mask.png source-and-target.png source-and-target.png where mask.png has white pixels for what I want to keep of source-and-target.png and transparent pixels for what I want to remove (and become transparent) of source-and-target.png.

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  • Wildcard subdomain setup ... want to change host IP throws off client A records... what to do...

    - by Joe
    Here is the current set up (in a nutshell). The site is set up with a wildcard subdomain, so *.website.com is accessible. Clients can then domain map their own domains with an A record to the server IP address and it will translate the to appropriate *.website.com with re directions and env variables in htaccess. Everything is working perfect... but now comes the problem. The site has grown larger than a single DQC Xeon server can handle at peak times. Looking at cloud options seems tempting, but clients are pointing their domains to a single IP address with the A record (our server). Now, this was probably bad planing from the start, but the question is, if this was to be done today, how would we set it up so that clients use a CNAME perhaps to point their domains to our server rather than an A record. And, if that is not possible for the root domain, how can we then use multiple IP addresses on our side to translate the incoming http request? Complex enough? Hope I've explained it well!

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  • MERGE Bug with Filtered Indexes

    - by Paul White
    A MERGE statement can fail, and incorrectly report a unique key violation when: The target table uses a unique filtered index; and No key column of the filtered index is updated; and A column from the filtering condition is updated; and Transient key violations are possible Example Tables Say we have two tables, one that is the target of a MERGE statement, and another that contains updates to be applied to the target.  The target table contains three columns, an integer primary key, a single character alternate key, and a status code column.  A filtered unique index exists on the alternate key, but is only enforced where the status code is ‘a’: CREATE TABLE #Target ( pk integer NOT NULL, ak character(1) NOT NULL, status_code character(1) NOT NULL,   PRIMARY KEY (pk) );   CREATE UNIQUE INDEX uq1 ON #Target (ak) INCLUDE (status_code) WHERE status_code = 'a'; The changes table contains just an integer primary key (to identify the target row to change) and the new status code: CREATE TABLE #Changes ( pk integer NOT NULL, status_code character(1) NOT NULL,   PRIMARY KEY (pk) ); Sample Data The sample data for the example is: INSERT #Target (pk, ak, status_code) VALUES (1, 'A', 'a'), (2, 'B', 'a'), (3, 'C', 'a'), (4, 'A', 'd');   INSERT #Changes (pk, status_code) VALUES (1, 'd'), (4, 'a');          Target                     Changes +-----------------------+    +------------------+ ¦ pk ¦ ak ¦ status_code ¦    ¦ pk ¦ status_code ¦ ¦----+----+-------------¦    ¦----+-------------¦ ¦  1 ¦ A  ¦ a           ¦    ¦  1 ¦ d           ¦ ¦  2 ¦ B  ¦ a           ¦    ¦  4 ¦ a           ¦ ¦  3 ¦ C  ¦ a           ¦    +------------------+ ¦  4 ¦ A  ¦ d           ¦ +-----------------------+ The target table’s alternate key (ak) column is unique, for rows where status_code = ‘a’.  Applying the changes to the target will change row 1 from status ‘a’ to status ‘d’, and row 4 from status ‘d’ to status ‘a’.  The result of applying all the changes will still satisfy the filtered unique index, because the ‘A’ in row 1 will be deleted from the index and the ‘A’ in row 4 will be added. Merge Test One Let’s now execute a MERGE statement to apply the changes: MERGE #Target AS t USING #Changes AS c ON c.pk = t.pk WHEN MATCHED AND c.status_code <> t.status_code THEN UPDATE SET status_code = c.status_code; The MERGE changes the two target rows as expected.  The updated target table now contains: +-----------------------+ ¦ pk ¦ ak ¦ status_code ¦ ¦----+----+-------------¦ ¦  1 ¦ A  ¦ d           ¦ <—changed from ‘a’ ¦  2 ¦ B  ¦ a           ¦ ¦  3 ¦ C  ¦ a           ¦ ¦  4 ¦ A  ¦ a           ¦ <—changed from ‘d’ +-----------------------+ Merge Test Two Now let’s repopulate the changes table to reverse the updates we just performed: TRUNCATE TABLE #Changes;   INSERT #Changes (pk, status_code) VALUES (1, 'a'), (4, 'd'); This will change row 1 back to status ‘a’ and row 4 back to status ‘d’.  As a reminder, the current state of the tables is:          Target                        Changes +-----------------------+    +------------------+ ¦ pk ¦ ak ¦ status_code ¦    ¦ pk ¦ status_code ¦ ¦----+----+-------------¦    ¦----+-------------¦ ¦  1 ¦ A  ¦ d           ¦    ¦  1 ¦ a           ¦ ¦  2 ¦ B  ¦ a           ¦    ¦  4 ¦ d           ¦ ¦  3 ¦ C  ¦ a           ¦    +------------------+ ¦  4 ¦ A  ¦ a           ¦ +-----------------------+ We execute the same MERGE statement: MERGE #Target AS t USING #Changes AS c ON c.pk = t.pk WHEN MATCHED AND c.status_code <> t.status_code THEN UPDATE SET status_code = c.status_code; However this time we receive the following message: Msg 2601, Level 14, State 1, Line 1 Cannot insert duplicate key row in object 'dbo.#Target' with unique index 'uq1'. The duplicate key value is (A). The statement has been terminated. Applying the changes using UPDATE Let’s now rewrite the MERGE to use UPDATE instead: UPDATE t SET status_code = c.status_code FROM #Target AS t JOIN #Changes AS c ON t.pk = c.pk WHERE c.status_code <> t.status_code; This query succeeds where the MERGE failed.  The two rows are updated as expected: +-----------------------+ ¦ pk ¦ ak ¦ status_code ¦ ¦----+----+-------------¦ ¦  1 ¦ A  ¦ a           ¦ <—changed back to ‘a’ ¦  2 ¦ B  ¦ a           ¦ ¦  3 ¦ C  ¦ a           ¦ ¦  4 ¦ A  ¦ d           ¦ <—changed back to ‘d’ +-----------------------+ What went wrong with the MERGE? In this test, the MERGE query execution happens to apply the changes in the order of the ‘pk’ column. In test one, this was not a problem: row 1 is removed from the unique filtered index by changing status_code from ‘a’ to ‘d’ before row 4 is added.  At no point does the table contain two rows where ak = ‘A’ and status_code = ‘a’. In test two, however, the first change was to change row 1 from status ‘d’ to status ‘a’.  This change means there would be two rows in the filtered unique index where ak = ‘A’ (both row 1 and row 4 meet the index filtering criteria ‘status_code = a’). The storage engine does not allow the query processor to violate a unique key (unless IGNORE_DUP_KEY is ON, but that is a different story, and doesn’t apply to MERGE in any case).  This strict rule applies regardless of the fact that if all changes were applied, there would be no unique key violation (row 4 would eventually be changed from ‘a’ to ‘d’, removing it from the filtered unique index, and resolving the key violation). Why it went wrong The query optimizer usually detects when this sort of temporary uniqueness violation could occur, and builds a plan that avoids the issue.  I wrote about this a couple of years ago in my post Beware Sneaky Reads with Unique Indexes (you can read more about the details on pages 495-497 of Microsoft SQL Server 2008 Internals or in Craig Freedman’s blog post on maintaining unique indexes).  To summarize though, the optimizer introduces Split, Filter, Sort, and Collapse operators into the query plan to: Split each row update into delete followed by an inserts Filter out rows that would not change the index (due to the filter on the index, or a non-updating update) Sort the resulting stream by index key, with deletes before inserts Collapse delete/insert pairs on the same index key back into an update The effect of all this is that only net changes are applied to an index (as one or more insert, update, and/or delete operations).  In this case, the net effect is a single update of the filtered unique index: changing the row for ak = ‘A’ from pk = 4 to pk = 1.  In case that is less than 100% clear, let’s look at the operation in test two again:          Target                     Changes                   Result +-----------------------+    +------------------+    +-----------------------+ ¦ pk ¦ ak ¦ status_code ¦    ¦ pk ¦ status_code ¦    ¦ pk ¦ ak ¦ status_code ¦ ¦----+----+-------------¦    ¦----+-------------¦    ¦----+----+-------------¦ ¦  1 ¦ A  ¦ d           ¦    ¦  1 ¦ d           ¦    ¦  1 ¦ A  ¦ a           ¦ ¦  2 ¦ B  ¦ a           ¦    ¦  4 ¦ a           ¦    ¦  2 ¦ B  ¦ a           ¦ ¦  3 ¦ C  ¦ a           ¦    +------------------+    ¦  3 ¦ C  ¦ a           ¦ ¦  4 ¦ A  ¦ a           ¦                            ¦  4 ¦ A  ¦ d           ¦ +-----------------------+                            +-----------------------+ From the filtered index’s point of view (filtered for status_code = ‘a’ and shown in nonclustered index key order) the overall effect of the query is:   Before           After +---------+    +---------+ ¦ pk ¦ ak ¦    ¦ pk ¦ ak ¦ ¦----+----¦    ¦----+----¦ ¦  4 ¦ A  ¦    ¦  1 ¦ A  ¦ ¦  2 ¦ B  ¦    ¦  2 ¦ B  ¦ ¦  3 ¦ C  ¦    ¦  3 ¦ C  ¦ +---------+    +---------+ The single net change there is a change of pk from 4 to 1 for the nonclustered index entry ak = ‘A’.  This is the magic performed by the split, sort, and collapse.  Notice in particular how the original changes to the index key (on the ‘ak’ column) have been transformed into an update of a non-key column (pk is included in the nonclustered index).  By not updating any nonclustered index keys, we are guaranteed to avoid transient key violations. The Execution Plans The estimated MERGE execution plan that produces the incorrect key-violation error looks like this (click to enlarge in a new window): The successful UPDATE execution plan is (click to enlarge in a new window): The MERGE execution plan is a narrow (per-row) update.  The single Clustered Index Merge operator maintains both the clustered index and the filtered nonclustered index.  The UPDATE plan is a wide (per-index) update.  The clustered index is maintained first, then the Split, Filter, Sort, Collapse sequence is applied before the nonclustered index is separately maintained. There is always a wide update plan for any query that modifies the database. The narrow form is a performance optimization where the number of rows is expected to be relatively small, and is not available for all operations.  One of the operations that should disallow a narrow plan is maintaining a unique index where intermediate key violations could occur. Workarounds The MERGE can be made to work (producing a wide update plan with split, sort, and collapse) by: Adding all columns referenced in the filtered index’s WHERE clause to the index key (INCLUDE is not sufficient); or Executing the query with trace flag 8790 set e.g. OPTION (QUERYTRACEON 8790). Undocumented trace flag 8790 forces a wide update plan for any data-changing query (remember that a wide update plan is always possible).  Either change will produce a successfully-executing wide update plan for the MERGE that failed previously. Conclusion The optimizer fails to spot the possibility of transient unique key violations with MERGE under the conditions listed at the start of this post.  It incorrectly chooses a narrow plan for the MERGE, which cannot provide the protection of a split/sort/collapse sequence for the nonclustered index maintenance. The MERGE plan may fail at execution time depending on the order in which rows are processed, and the distribution of data in the database.  Worse, a previously solid MERGE query may suddenly start to fail unpredictably if a filtered unique index is added to the merge target table at any point. Connect bug filed here Tests performed on SQL Server 2012 SP1 CUI (build 11.0.3321) x64 Developer Edition © 2012 Paul White – All Rights Reserved Twitter: @SQL_Kiwi Email: [email protected]

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  • PASS: Bylaw Changes

    - by Bill Graziano
    While you’re reading this, a post should be going up on the PASS blog on the plans to change our bylaws.  You should be able to find our old bylaws, our proposed bylaws and a red-lined version of the changes.  We plan to listen to feedback until March 31st.  At that point we’ll decide whether to vote on these changes or take other action. The executive summary is that we’re adding a restriction to prevent more than two people from the same company on the Board and eliminating the Board’s Officer Appointment Committee to have Officers directly elected by the Board.  This second change better matches how officer elections have been conducted in the past. The Gritty Details Our scope was to change bylaws to match how PASS actually works and tackle a limited set of issues.  Changing the bylaws is hard.  We’ve been working on these changes since the March board meeting last year.  At that meeting we met and talked through the issues we wanted to address.  In years past the Board has tried to come up with language and then we’ve discussed and negotiated to get to the result.  In March, we gave HQ guidance on what we wanted and asked them to come up with a starting point.  Hannes worked on building us an initial set of changes that we could work our way through.  Discussing changes like this over email is difficult wasn’t very productive.  We do a much better job on this at the in-person Board meetings.  Unfortunately there are only 2 or 3 of those a year. In August we met in Nashville and spent time discussing the changes.  That was also the day after we released the slate for the 2010 election. The discussion around that colored what we talked about in terms of these changes.  We talked very briefly at the Summit and again reviewed and revised the changes at the Board meeting in January.  This is the result of those changes and discussions. We made numerous small changes to clean up language and make wording more clear.  We also made two big changes. Director Employment Restrictions The first is that only two people from the same company can serve on the Board at the same time.  The actual language in section VI.3 reads: A maximum of two (2) Directors who are employed by, or who are joint owners or partners in, the same for-profit venture, company, organization, or other legal entity, may concurrently serve on the PASS Board of Directors at any time. The definition of “employed” is at the sole discretion of the Board. And what a mess this turns out to be in practice.  Our membership is a hodgepodge of interlocking relationships.  Let’s say three Board members get together and start a blog service for SQL Server bloggers.  It’s technically for-profit.  Let’s assume it makes $8 in the first year.  Does that trigger this clause?  (Technically yes.)  We had a horrible time trying to write language that covered everything.  All the sample bylaws that we found were just as vague as this. That led to the third clause in this section.  The first sentence reads: The Board of Directors reserves the right, strictly on a case-by-case basis, to overrule the requirements of Section VI.3 by majority decision for any single Director’s conflict of employment. We needed some way to handle the trivial issues and exercise some judgment.  It seems like a public vote is the best way.  This discloses the relationship and gets each Board member on record on the issue.   In practice I think this clause will rarely be used.  I think this entire section will only be invoked for actual employment issues and not for small side projects.  In either case we have the mechanisms in place to handle it in a public, transparent way. That’s the first and third clauses.  The second clause says that if your situation changes and you fall afoul of this restriction you need to notify the Board.  The clause further states that if this new job means a Board members violates the “two-per-company” rule the Board may request their resignation.  The Board can also  allow the person to continue serving with a majority vote.  I think this will also take some judgment.  Consider a person switching jobs that leads to three people from the same company.  I’m very likely to ask for someone to resign if all three are two weeks into a two year term.  I’m unlikely to ask anyone to resign if one is two weeks away from ending their term.  In either case, the decision will be a public vote that we can be held accountable for. One concern that was raised was whether this would affect someone choosing to accept a job.  I think that’s a choice for them to make.  PASS is clearly stating its intent that only two directors from any one organization should serve at any time.  Once these bylaws are approved, this policy should not come as a surprise to any potential or current Board members considering a job change.  This clause isn’t perfect.  The biggest hole is business relationships that aren’t defined above.  Let’s say that two employees from company “X” serve on the Board.  What happens if I accept a full-time consulting contract with that company?  Let’s assume I’m working directly for one of the two existing Board members.  That doesn’t violate section VI.3.  But I think it’s clearly the kind of relationship we’d like to prevent.  Unfortunately that was even harder to write than what we have now.  I fully expect that in the next revision of the bylaws we’ll address this.  It just didn’t make it into this one. Officer Elections The officer election process received a slightly different rewrite.  Our goal was to codify in the bylaws the actual process we used to elect the officers.  The officers are the President, Executive Vice-President (EVP) and Vice-President of Marketing.  The Immediate Past President (IPP) is also an officer but isn’t elected.  The IPP serves in that role for two years after completing their term as President.  We do that for continuity’s sake.  Some organizations have a President-elect that serves for one or two years.  The group that founded PASS chose to have an IPP. When I started on the Board, the Nominating Committee (NomCom) selected the slate for the at-large directors and the slate for the officers.  There was always one candidate for each officer position.  It wasn’t really an election so much as the NomCom decided who the next person would be for each officer position.  Behind the scenes the Board worked to select the best people for the role. In June 2009 that process was changed to bring it line with what actually happens.  An Officer Appointment Committee was created that was a subset of the Board.  That committee would take time to interview the candidates and present a slate to the Board for approval.  The majority vote of the Board would determine the officers for the next two years.  In practice the Board itself interviewed the candidates and conducted the elections.  That means it was time to change the bylaws again. Section VII.2 and VII.3 spell out the process used to select the officers.  We use the phrase “Officer Appointment” to separate it from the Director election but the end result is that the Board elects the officers.  Section VII.3 starts: Officers shall be appointed bi-annually by a majority of all the voting members of the Board of Directors. Everything else revolves around that sentence.  We use the word appoint but they truly are elected.  There are details in the bylaws for term limits, minimum requirements for President (1 prior term as an officer), tie breakers and filling vacancies. In practice we will have an election for President, then an election for EVP and then an election for VP Marketing.  That means that losing candidates will be able to fall down the ladder and run for the next open position.  Another point to note is that officers aren’t at-large directors.  That means if a current sitting officer loses all three elections they are off the Board.  Having Board member votes public will help with the transparency of this approach. This process has a number of positive and negatives.  The biggest concern I expect to hear is that our members don’t directly choose the officers.  I’m going to try and list all the positives and negatives of this approach. Many non-profits value continuity and are slower to change than a business.  On the plus side this promotes that.  On the negative side this promotes that.  If we change too slowly the members complain that we aren’t responsive.  If we change too quickly we make mistakes and fail at various things.  We’ve been criticized for both of those lately so I’m not entirely sure where to draw the line.  My rough assumption to this point is that we’re going too slow on governance and too quickly on becoming “more than a Summit.”  This approach creates competition in the officer elections.  If you are an at-large director there is no consequence to losing an election.  If you are an officer the only way to stay on the Board is to win an officer election or an at-large election.  If you are an officer and lose an election you can always run for the next office down.  This makes it very easy for multiple people to contest an election. There is value in a person moving through the officer positions up to the Presidency.  Having the Board select the officers promotes this.  The down side is that it takes a LOT of time to get to the Presidency.  We’ve had good people struggle with burnout.  We’ve had lots of discussion around this.  The process as we’ve described it here makes it possible for someone to move quickly through the ranks but doesn’t prevent people from working their way up through each role. We talked long and hard about having the officers elected by the members.  We had a self-imposed deadline to complete these changes prior to elections this summer. The other challenge was that our original goal was to make the bylaws reflect our actual process rather than create a new one.  I believe we accomplished this goal. We ran out of time to consider this option in the detail it needs.  Having member elections for officers needs a number of problems solved.  We would need a way for candidates to fall through the election.  This is what promotes competition.  Without this few people would risk an election and we’ll be back to one candidate per slot.  We need to do this without having multiple elections.  We may be able to copy what other organizations are doing but I was surprised at how little I could find on other organizations.  We also need a way for people that lose an officer election to win an at-large election.  Otherwise we’ll have very little competition for officers. This brings me to an area that I think we as a Board haven’t done a good job.  We haven’t built a strong process to tell you who is doing a good job and who isn’t.  This is a double-edged sword.  I don’t want to highlight Board members that are failing.  That’s not a good way to get people to volunteer and run for the Board.  But I also need a way let the members make an informed choice about who is doing a good job and would make a good officer.  Encouraging Board members to blog, publishing minutes and making votes public helps in that regard but isn’t the final answer.  I don’t know what the final answer is yet.  I do know that the Board members themselves are uniquely positioned to know which other Board members are doing good work.  They know who speaks up in meetings, who works to build consensus, who has good ideas and who works with the members.  What I Could Do Better I’ve learned a lot writing this about how we communicated with our members.  The next time we revise the bylaws I’d do a few things differently.  The biggest change would be to provide better documentation.  The March 2009 minutes provide a very detailed look into what changes we wanted to make to the bylaws.  Looking back, I’m a little surprised at how closely they matched our final changes and covered the various arguments.  If you just read those you’d get 90% of what we eventually changed.  Nearly everything else was just details around implementation.  I’d also consider publishing a scope document defining exactly what we were doing any why.  I think it really helped that we had a limited, defined goal in mind.  I don’t think we did a good job communicating that goal outside the meeting minutes though. That said, I wish I’d blogged more after the August and January meeting.  I think it would have helped more people to know that this change was coming and to be ready for it. Conclusion These changes address two big concerns that the Board had.  First, it prevents a single organization from dominating the Board.  Second, it codifies and clearly spells out how officers are elected.  This is the process that was previously followed but it was somewhat murky.  These changes bring clarity to this and clearly explain the process the Board will follow. We’re going to listen to feedback until March 31st.  At that time we’ll decide whether to approve these changes.  I’m also assuming that we’ll start another round of changes in the next year or two.  Are there other issues in the bylaws that we should tackle in the future?

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  • Nagging As A Strategy For Better Linking: -z guidance

    - by user9154181
    The link-editor (ld) in Solaris 11 has a new feature that we call guidance that is intended to help you build better objects. The basic idea behind guidance is that if (and only if) you request it, the link-editor will issue messages suggesting better options and other changes you might make to your ld command to get better results. You can choose to take the advice, or you can disable specific types of guidance while acting on others. In some ways, this works like an experienced friend leaning over your shoulder and giving you advice — you're free to take it or leave it as you see fit, but you get nudged to do a better job than you might have otherwise. We use guidance to build the core Solaris OS, and it has proven to be useful, both in improving our objects, and in making sure that regressions don't creep back in later. In this article, I'm going to describe the evolution in thinking and design that led to the implementation of the -z guidance option, as well as give a brief description of how it works. The guidance feature issues non-fatal warnings. However, experience shows that once developers get used to ignoring warnings, it is inevitable that real problems will be lost in the noise and ignored or missed. This is why we have a zero tolerance policy against build noise in the core Solaris OS. In order to get maximum benefit from -z guidance while maintaining this policy, I added the -z fatal-warnings option at the same time. Much of the material presented here is adapted from the arc case: PSARC 2010/312 Link-editor guidance The History Of Unfortunate Link-Editor Defaults The Solaris link-editor is one of the oldest Unix commands. It stands to reason that this would be true — in order to write an operating system, you need the ability to compile and link code. The original link-editor (ld) had defaults that made sense at the time. As new features were needed, command line option switches were added to let the user use them, while maintaining backward compatibility for those who didn't. Backward compatibility is always a concern in system design, but is particularly important in the case of the tool chain (compilers, linker, and related tools), since it is a basic building block for the entire system. Over the years, applications have grown in size and complexity. Important concepts like dynamic linking that didn't exist in the original Unix system were invented. Object file formats changed. In the case of System V Release 4 Unix derivatives like Solaris, the ELF (Extensible Linking Format) was adopted. Since then, the ELF system has evolved to provide tools needed to manage today's larger and more complex environments. Features such as lazy loading, and direct bindings have been added. In an ideal world, many of these options would be defaults, with rarely used options that allow the user to turn them off. However, the reality is exactly the reverse: For backward compatibility, these features are all options that must be explicitly turned on by the user. This has led to a situation in which most applications do not take advantage of the many improvements that have been made in linking over the last 20 years. If their code seems to link and run without issue, what motivation does a developer have to read a complex manpage, absorb the information provided, choose the features that matter for their application, and apply them? Experience shows that only the most motivated and diligent programmers will make that effort. We know that most programs would be improved if we could just get you to use the various whizzy features that we provide, but the defaults conspire against us. We have long wanted to do something to make it easier for our users to use the linkers more effectively. There have been many conversations over the years regarding this issue, and how to address it. They always break down along the following lines: Change ld Defaults Since the world would be a better place the newer ld features were the defaults, why not change things to make it so? This idea is simple, elegant, and impossible. Doing so would break a large number of existing applications, including those of ISVs, big customers, and a plethora of existing open source packages. In each case, the owner of that code may choose to follow our lead and fix their code, or they may view it as an invitation to reconsider their commitment to our platform. Backward compatibility, and our installed base of working software, is one of our greatest assets, and not something to be lightly put at risk. Breaking backward compatibility at this level of the system is likely to do more harm than good. But, it sure is tempting. New Link-Editor One might create a new linker command, not called 'ld', leaving the old command as it is. The new one could use the same code as ld, but would offer only modern options, with the proper defaults for features such as direct binding. The resulting link-editor would be a pleasure to use. However, the approach is doomed to niche status. There is a vast pile of exiting code in the world built around the existing ld command, that reaches back to the 1970's. ld use is embedded in large and unknown numbers of makefiles, and is used by name by compilers that execute it. A Unix link-editor that is not named ld will not find a majority audience no matter how good it might be. Finally, a new linker command will eventually cease to be new, and will accumulate its own burden of backward compatibility issues. An Option To Make ld Do The Right Things Automatically This line of reasoning is best summarized by a CR filed in 2005, entitled 6239804 make it easier for ld(1) to do what's best The idea is to have a '-z best' option that unchains ld from its backward compatibility commitment, and allows it to turn on the "best" set of features, as determined by the authors of ld. The specific set of features enabled by -z best would be subject to change over time, as requirements change. This idea is more realistic than the other two, but was never implemented because it has some important issues that we could never answer to our satisfaction: The -z best proposal assumes that the user can turn it on, and trust it to select good options without the user needing to be aware of the options being applied. This is a fallacy. Features such as direct bindings require the user to do some analysis to ensure that the resulting program will still operate properly. A user who is willing to do the work to verify that what -z best does will be OK for their application is capable of turning on those features directly, and therefore gains little added benefit from -z best. The intent is that when a user opts into -z best, that they understand that z best is subject to sometimes incompatible evolution. Experience teaches us that this won't work. People will use this feature, the meaning of -z best will change, code that used to build will fail, and then there will be complaints and demands to retract the change. When (not if) this occurs, we will of course defend our actions, and point at the disclaimer. We'll win some of those debates, and lose others. Ultimately, we'll end up with -z best2 (-z better), or other compromises, and our goal of simplifying the world will have failed. The -z best idea rolls up a set of features that may or may not be related to each other into a unit that must be taken wholesale, or not at all. It could be that only a subset of what it does is compatible with a given application, in which case the user is expected to abandon -z best and instead set the options that apply to their application directly. In doing so, they lose one of the benefits of -z best, that if you use it, future versions of ld may choose a different set of options, and automatically improve the object through the act of rebuilding it. I drew two conclusions from the above history: For a link-editor, backward compatibility is vital. If a given command line linked your application 10 years ago, you have every reason to expect that it will link today, assuming that the libraries you're linking against are still available and compatible with their previous interfaces. For an application of any size or complexity, there is no substitute for the work involved in examining the code and determining which linker options apply and which do not. These options are largely orthogonal to each other, and it can be reasonable not to use any or all of them, depending on the situation, even in modern applications. It is a mistake to tie them together. The idea for -z guidance came from consideration of these points. By decoupling the advice from the act of taking the advice, we can retain the good aspects of -z best while avoiding its pitfalls: -z guidance gives advice, but the decision to take that advice remains with the user who must evaluate its merit and make a decision to take it or not. As such, we are free to change the specific guidance given in future releases of ld, without breaking existing applications. The only fallout from this will be some new warnings in the build output, which can be ignored or dealt with at the user's convenience. It does not couple the various features given into a single "take it or leave it" option, meaning that there will never be a need to offer "-zguidance2", or other such variants as things change over time. Guidance has the potential to be our final word on this subject. The user is given the flexibility to disable specific categories of guidance without losing the benefit of others, including those that might be added to future versions of the system. Although -z fatal-warnings stands on its own as a useful feature, it is of particular interest in combination with -z guidance. Used together, the guidance turns from advice to hard requirement: The user must either make the suggested change, or explicitly reject the advice by specifying a guidance exception token, in order to get a build. This is valuable in environments with high coding standards. ld Command Line Options The guidance effort resulted in new link-editor options for guidance and for turning warnings into fatal errors. Before I reproduce that text here, I'd like to highlight the strategic decisions embedded in the guidance feature: In order to get guidance, you have to opt in. We hope you will opt in, and believe you'll get better objects if you do, but our default mode of operation will continue as it always has, with full backward compatibility, and without judgement. Guidance suggestions always offers specific advice, and not vague generalizations. You can disable some guidance without turning off the entire feature. When you get guidance warnings, you can choose to take the advice, or you can specify a keyword to disable guidance for just that category. This allows you to get guidance for things that are useful to you, without being bothered about things that you've already considered and dismissed. As the world changes, we will add new guidance to steer you in the right direction. All such new guidance will come with a keyword that let's you turn it off. In order to facilitate building your code on different versions of Solaris, we quietly ignore any guidance keywords we don't recognize, assuming that they are intended for newer versions of the link-editor. If you want to see what guidance tokens ld does and does not recognize on your system, you can use the ld debugging feature as follows: % ld -Dargs -z guidance=foo,nodefs debug: debug: Solaris Linkers: 5.11-1.2275 debug: debug: arg[1] option=-D: option-argument: args debug: arg[2] option=-z: option-argument: guidance=foo,nodefs debug: warning: unrecognized -z guidance item: foo The -z fatal-warning option is straightforward, and generally useful in environments with strict coding standards. Note that the GNU ld already had this feature, and we accept their option names as synonyms: -z fatal-warnings | nofatal-warnings --fatal-warnings | --no-fatal-warnings The -z fatal-warnings and the --fatal-warnings option cause the link-editor to treat warnings as fatal errors. The -z nofatal-warnings and the --no-fatal-warnings option cause the link-editor to treat warnings as non-fatal. This is the default behavior. The -z guidance option is defined as follows: -z guidance[=item1,item2,...] Provide guidance messages to suggest ld options that can improve the quality of the resulting object, or which are otherwise considered to be beneficial. The specific guidance offered is subject to change over time as the system evolves. Obsolete guidance offered by older versions of ld may be dropped in new versions. Similarly, new guidance may be added to new versions of ld. Guidance therefore always represents current best practices. It is possible to enable guidance, while preventing specific guidance messages, by providing a list of item tokens, representing the class of guidance to be suppressed. In this way, unwanted advice can be suppressed without losing the benefit of other guidance. Unrecognized item tokens are quietly ignored by ld, allowing a given ld command line to be executed on a variety of older or newer versions of Solaris. The guidance offered by the current version of ld, and the item tokens used to disable these messages, are as follows. Specify Required Dependencies Dynamic executables and shared objects should explicitly define all of the dependencies they require. Guidance recommends the use of the -z defs option, should any symbol references remain unsatisfied when building dynamic objects. This guidance can be disabled with -z guidance=nodefs. Do Not Specify Non-Required Dependencies Dynamic executables and shared objects should not define any dependencies that do not satisfy the symbol references made by the dynamic object. Guidance recommends that unused dependencies be removed. This guidance can be disabled with -z guidance=nounused. Lazy Loading Dependencies should be identified for lazy loading. Guidance recommends the use of the -z lazyload option should any dependency be processed before either a -z lazyload or -z nolazyload option is encountered. This guidance can be disabled with -z guidance=nolazyload. Direct Bindings Dependencies should be referenced with direct bindings. Guidance recommends the use of the -B direct, or -z direct options should any dependency be processed before either of these options, or the -z nodirect option is encountered. This guidance can be disabled with -z guidance=nodirect. Pure Text Segment Dynamic objects should not contain relocations to non-writable, allocable sections. Guidance recommends compiling objects with Position Independent Code (PIC) should any relocations against the text segment remain, and neither the -z textwarn or -z textoff options are encountered. This guidance can be disabled with -z guidance=notext. Mapfile Syntax All mapfiles should use the version 2 mapfile syntax. Guidance recommends the use of the version 2 syntax should any mapfiles be encountered that use the version 1 syntax. This guidance can be disabled with -z guidance=nomapfile. Library Search Path Inappropriate dependencies that are encountered by ld are quietly ignored. For example, a 32-bit dependency that is encountered when generating a 64-bit object is ignored. These dependencies can result from incorrect search path settings, such as supplying an incorrect -L option. Although benign, this dependency processing is wasteful, and might hide a build problem that should be solved. Guidance recommends the removal of any inappropriate dependencies. This guidance can be disabled with -z guidance=nolibpath. In addition, -z guidance=noall can be used to entirely disable the guidance feature. See Chapter 7, Link-Editor Quick Reference, in the Linker and Libraries Guide for more information on guidance and advice for building better objects. Example The following example demonstrates how the guidance feature is intended to work. We will build a shared object that has a variety of shortcomings: Does not specify all it's dependencies Specifies dependencies it does not use Does not use direct bindings Uses a version 1 mapfile Contains relocations to the readonly allocable text (not PIC) This scenario is sadly very common — many shared objects have one or more of these issues. % cat hello.c #include <stdio.h> #include <unistd.h> void hello(void) { printf("hello user %d\n", getpid()); } % cat mapfile.v1 # This version 1 mapfile will trigger a guidance message % cc hello.c -o hello.so -G -M mapfile.v1 -lelf As you can see, the operation completes without error, resulting in a usable object. However, turning on guidance reveals a number of things that could be better: % cc hello.c -o hello.so -G -M mapfile.v1 -lelf -zguidance ld: guidance: version 2 mapfile syntax recommended: mapfile.v1 ld: guidance: -z lazyload option recommended before first dependency ld: guidance: -B direct or -z direct option recommended before first dependency Undefined first referenced symbol in file getpid hello.o (symbol belongs to implicit dependency /lib/libc.so.1) printf hello.o (symbol belongs to implicit dependency /lib/libc.so.1) ld: warning: symbol referencing errors ld: guidance: -z defs option recommended for shared objects ld: guidance: removal of unused dependency recommended: libelf.so.1 warning: Text relocation remains referenced against symbol offset in file .rodata1 (section) 0xa hello.o getpid 0x4 hello.o printf 0xf hello.o ld: guidance: position independent (PIC) code recommended for shared objects ld: guidance: see ld(1) -z guidance for more information Given the explicit advice in the above guidance messages, it is relatively easy to modify the example to do the right things: % cat mapfile.v2 # This version 2 mapfile will not trigger a guidance message $mapfile_version 2 % cc hello.c -o hello.so -Kpic -G -Bdirect -M mapfile.v2 -lc -zguidance There are situations in which the guidance does not fit the object being built. For instance, you want to build an object without direct bindings: % cc -Kpic hello.c -o hello.so -G -M mapfile.v2 -lc -zguidance ld: guidance: -B direct or -z direct option recommended before first dependency ld: guidance: see ld(1) -z guidance for more information It is easy to disable that specific guidance warning without losing the overall benefit from allowing the remainder of the guidance feature to operate: % cc -Kpic hello.c -o hello.so -G -M mapfile.v2 -lc -zguidance=nodirect Conclusions The linking guidelines enforced by the ld guidance feature correspond rather directly to our standards for building the core Solaris OS. I'm sure that comes as no surprise. It only makes sense that we would want to build our own product as well as we know how. Solaris is usually the first significant test for any new linker feature. We now enable guidance by default for all builds, and the effect has been very positive. Guidance helps us find suboptimal objects more quickly. Programmers get concrete advice for what to change instead of vague generalities. Even in the cases where we override the guidance, the makefile rules to do so serve as documentation of the fact. Deciding to use guidance is likely to cause some up front work for most code, as it forces you to consider using new features such as direct bindings. Such investigation is worthwhile, but does not come for free. However, the guidance suggestions offer a structured and straightforward way to tackle modernizing your objects, and once that work is done, for keeping them that way. The investment is often worth it, and will replay you in terms of better performance and fewer problems. I hope that you find guidance to be as useful as we have.

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  • .NET Framework version in Application Pools of IIS 7 on windows 2008

    - by Rodnower
    Hello, I have web service on IIS 7 on Windows 2008. This web service must dlls of .NET Framework 3.5 (I have error about System.Linq using when I try to browse the web site) The only place I found where it is possible to change .NET Framework version is application pools management, but The only two options I have are: no management code and .NET Framework 2. In add/remove programs I have .NET Framework 3.5 installed and event does to it repair and iisreset, but I still have only to options in application pools management. Any ideas? Thank you for ahead.

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  • PowerShell Remoting w/ Exchange 2010

    - by pk.
    I'm having difficulty running Exchange 2010 cmdlets through remote PowerShell sessions. I start my local PowerShell session as Administrator and issue the following commands -- PS C:\Windows\system32> $mailcred = Get-Credential PS C:\Windows\system32> $mailSession = New-PSSession -ComputerName MAILSRV -Credential $mailcred PS C:\Windows\system32> Enter-PSSession $mailSession [MAILSRV]: PS C:\Users\jdoe\Documents> Add-PSSnapin Microsoft.Exchange.Management.PowerShell.E2010 [MAILSRV]: PS C:\Users\jdoe\Documents> hostname MAILSRV [MAILSRV]: PS C:\Users\jdoe\Documents> Get-ExchangeServer Value cannot be null. Parameter name: serverSettings + CategoryInfo : + FullyQualifiedErrorId : System.ArgumentNullException,Microsoft.Exchange.Management.SystemConfigurationTasks.GetExchangeServer [MAILSRV]: PS C:\Users\jdoe\Documents> get-mailbox Value cannot be null. Parameter name: serverSettings + CategoryInfo : + FullyQualifiedErrorId : System.ArgumentNullException,Microsoft.Exchange.Management.RecipientTasks.GetMailbox As you can see, none of the Exchange cmdlets are working. What could be the issue?

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  • GlassFish will not start when SNMP is enabled

    - by edarc
    I have a GlassFish v3 app server running on 64-bit Debian Lenny. Everything is running fine, except I would like to monitor GF's JVM instance with SNMP. However, every time I try to enable it by adding the following <jvm-options> in domain.xml: -Dcom.sun.management.snmp.port=10161 -Dcom.sun.management.snmp.acl.file=/path/to/snmp.acl -Dcom.sun.management.snmp.interface=127.0.0.1 GlassFish refuses to start: $ asadmin start-domain Waiting for DAS to start .Error starting domain: default. The server exited prematurely with exit code 1. Command start-domain failed. $ There is also nothing illuminating (well, really nothing at all) in jvm.log or server.log. The snmp.acl file contains: acl = { { communities = public access = read-only managers = localhost } } and is chmod 600 (I know this is not the problem because it will actually fail with an error about the permissions if it is set to anything other than 600) $ java -version java version "1.6.0_0" OpenJDK Runtime Environment (build 1.6.0_0-b11) OpenJDK 64-Bit Server VM (build 1.6.0_0-b11, mixed mode)

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  • Getting rid of Plesk on a VPS

    - by TomA
    I've been using a relatively expensive VPS for hosting about 30 domains and I want to migrate to a cheaper one, without Plesk. Both use CentOS. My users will not care, they don't use Plesk anyway. But I will not be able to use it for creating new virtual hosts, FTP accounts etc. I'm not a commandline guru, esp. not in a server environment. Is there a free Plesk alternative for these purposes? I need to: Create a new virtual host with it's own FTP account Setup some basic FTP quota I don't need: DNS management (the new VPS service has an external DNS management GUI) Mail server management (I use Google Apps) Any suggestions welcome, from Plesk alternatives to "RTFM" or links to tutorials.

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  • Is ODBC on Windows 2003 slower than on Windows 7?

    - by nbolton
    I am seeing some MSSQL 2005 performance issues, and I am trying to diagnose the cause. I am using SQL profiler to gather query execution times. Both the client (using ODBC), and the SQL server are running on Windows 2003. I am also using Windows 7 (client) with a different Windows 2003 server to compare results. Windows 7 client / Windows 2003 server: SQL management studio: 393ms Through ODBC: 215ms Windows 2003 client: SQL management studio: approx 155ms Through ODBC: 3145ms ... in both cases, I'm running SQL management studio on the client. To me, these figures suggest there's something wrong with the ODBC client on the Windows 2003 server. On Windows, I see that the ODBC "SQL Server" driver is version 6.01.7600.16385 but on Windows 2003, it is 2000.86.3959.00 (by default). Could this be the problem? Is it possible to update an ODBC driver?

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  • Hyper-V Server hvremote.wsf Script - ns lookup for DNS Verification test fails

    - by Vazgen
    I'm trying to connect my Hyper-V Server to a Windows 8 client for remote management. I have: Joined server to WORKGROUP Enabled Remote Management Set the server name Set a static IP Set the DNS servers to my ISPs DNS Servers (same as default DNS Servers on my Windows 8 remote management client) Set the correct time zone Created net user on server (net user /add admin password) Added user to special Administrators group on server (hvremote /add:admin) Granted anonymous dcom access on client using hvremote However, the "ns lookup for DNS verification" fails on both the client and server with the same error: Server: my.isps.server.name.net Address: 111.222.333.1 *** my.isps.server.name.net can't find 192.168.1.3: Non-existent domain Thanks for the help.

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