Does Xenapp require Windows Terminal Services (Remote Desktop) licenses?
- by John Virgolino
We have a Xenapp 5.x server running for over a year now. It does not have any purchased Terminal Services (Remote Desktop) licenses installed. It is running on a Windows 2008 Server box. I am aware that Terminal Services runs fine for about 3 months and then supposedly stops issuing licenses. On occasion, Xenapp stops working and we see lots of License errors in the event log, although not necessarily every time. In most cases, a reboot or 2 resolves the problem. We figured it was because of the lack of TS licenses. I spoke with Citrix and they said we had to have the licenses, but it begs the question that if we have to have the licenses, how does it work the majority of the time without them!!?? I have not received a straight answer yet and before I tell my client to shell out more money, I need to understand the technical reasoning for how this is actually working if we are breaking the rules here. We will buy the licenses if necessary, but there has to be an explanation for this. I am hoping the community can help where Citrix apparently cannot. Thanks much!
