wireless networking - Page 378

Healthcare and Distributed Data Don't Mix

- by [email protected]

How many times have you heard the story? Hard disk goes missing, USB thumb drive goes missing, laptop goes missing...Not a week goes by that we don't hear about our data going missing... Healthcare data is a big one, but we hear about credit card data, pricing info, corporate intellectual property... When I have spoken at Security and IT conferences part of my message is "Why do you give your users data to lose in the first place?" I don't suggest they can't have access to it...in fact I work for the company that provides the premiere data security and desktop solutions that DO provide access. Access isn't the issue. 'Keeping the data' is the issue.We are all human - we all make mistakes... I fault no one for having their car stolen or that they dropped a USB thumb drive. (well, except the thieves - I can certainly find some fault there) Where I find fault is in policy (or lack thereof sometimes) that allows users to carry around private, and important, data with them. Mr. Director of IT - It is your fault, not theirs. Ms. CSO - Look in the mirror.It isn't like one can't find a network to access the data from. You are on a network right now. How many Wireless ones (wifi, mifi, cellular...) are there around you, right now? Allowing employees to remove data from the confines of (wait for it... ) THE DATA CENTER is just plain indefensible when it isn't required. The argument that the laptop had a password and the hard disk was encrypted is ridiculous. An encrypted drive tells thieves that before they sell the stolen unit for $75, they should crack the encryption and ascertain what the REAL value of the laptop is... credit card info, Identity info, pricing lists, banking transactions... a veritable treasure trove of info people give away on an 'encrypted disk'.What started this latest rant on lack of data control was an article in Government Health IT that was forwarded to me by Denny Olson, an Oracle Principal Sales Consultant in Minnesota. The full article is here, but the point was that a couple laptops went missing in a couple different cases, and.. well... no one knows where the data is, and yes - they were loaded with patient info. What were you thinking?Obviously you can't steal data form a Sun Ray appliance... since it has no data, nor any storage to keep the data on, and Secure Global Desktop allows access from Macs, Linux and Windows client devices... but in all cases, there is no keeping the data unless you explicitly allow for it in your policy. Since you can get at the data securely from any network, why would you want to take personal responsibility for it? Both Sun Rays and Secure Global Desktop are widely used in Healthcare... but clearly not widely enough.We need to do a better job of getting the message out - Healthcare (or insert your business type here) and distributed data don't mix. Then add Hot Desking and 'follow me printing' and you have something that Clinicians (and CSOs) love.Thanks for putting up my blood pressure, Denny.

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SSAS Maestro Training in July 2012 #ssasmaestro #ssas

- by Marco Russo (SQLBI)

A few hours ago Chris Webb blogged about SSAS Maestro and I’d like to propagate the news, adding also some background info. SSAS Maestro is the premier certification on Analysis Services that selects the best experts in Analysis Services around the world. In 2011 Microsoft organized two rounds of training/exams for SSAS Maestros and up to now only 11 people from the first wave have been announced – around 10% of attendees of the course! In the next few days the new Maestros from the second round should be announced and this long process is caused by many factors that I’m going to explain. First, the course is just a step in the process. Before the course you receive a list of topics to study, including the slides of the course. During the course, students receive a lot of information that might not have been included in the slides and the best part of the course is class interaction. Students are expected to bring their experience to the table and comparing case studies, experiences and having long debates is an important part of the learning process. And it is also a part of the evaluation: good questions might be also more important than good answers! Finally, after the course, students have their homework and this may require one or two months to be completed. After that, a long (very long) evaluation process begins, taking into account homework, labs, participation… And for this reason the final evaluation may arrive months later after the course. We are going to improve and shorten this process with the next courses. The first wave of SSAS Maestro had been made by invitation only and now the program is opening, requiring a fee to participate in order to cover the cost of preparation, training and exam. The number of attendees will be limited and candidates will have to send their CV in order to be admitted to the course. Only experienced Analysis Services developers will be able to participate to this challenging program. So why you should do that? Well, only 10% of students passed the exam until now. So if you need 100% guarantee to pass the exam, you need to study a lot, before, during and after the course. But the course by itself is a precious opportunity to share experience, create networking and learn mission-critical enterprise-level best practices that it’s hard to find written on books. Oh, well, many existing white papers are a required reading *before* the course! The course is now 5 days long, and every day can be *very* long. We’ll have lectures and discussions in the morning and labs in the afternoon/evening. Plus some more lectures in one or two afternoons. A heavy part of the course is about performance optimization, capacity planning, monitoring. This edition will introduce also Tabular models, and don’t expect something you might find in the SSAS Tabular Workshop – only performance, scalability monitoring and optimization will be covered, knowing Analysis Services is a requirement just to be accepted! I and Chris Webb will be the teachers for this edition. The course is expensive. Applying for SSAS Maestro will cost around 7000€ plus taxes (reduced to 5000€ for students of a previous SSAS Maestro edition). And you will be locked in a training room for the large part of the week. So why you should do that? Well, as I said, this is a challenging course. You will not find the time to check your email – the content is just too much interesting to think you can be distracted by something else. Another good reason is that this course will take place in Italy. Well, the course will take place in the brand new Microsoft Innovation Campus, but in general we’ll be able to provide you hints to get great food and, if you are willing to attach one week-end to your trip, there are plenty of places to visit (and I’m not talking about the classic Rome-Florence-Venice) – you might really need to relax after such a week! Finally, the marking process after the course will be faster – we’d like to complete the evaluation within three months after the course, considering that 1-2 months might be required to complete the homework. If at this point you are not scared: registration will open in mid-April, but you can already write to [email protected] sending your CV/resume and a short description of your level of SSAS knowledge and experience. The selection process will start early and you may want to put your admission form on top of the FIFO queue!

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IBM Keynote: (hardware,software)–>{IBM.java.patterns}

- by Janice J. Heiss

On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster. He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich. He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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EU Digital Agenda scores 85/100

- by trond-arne.undheim

If the Digital Agenda was a bottle of wine and I were wine critic Robert Parker, I would say the Digital Agenda has "a great bouquet, many good elements, with astringent, dry and puckering mouth feel that will not please everyone, but still displaying some finesse. A somewhat controlled effort with no surprises and a few noticeable flaws in the delivery. Noticeably shorter aftertaste than advertised by the producers. Score: 85/100. Enjoy now". The EU Digital Agenda states that "standards are vital for interoperability" and has a whole chapter on interoperability and standards. With this strong emphasis, there is hope the EU's outdated standardization system finally is headed for reform. It has been 23 years since the legal framework of standardisation was completed by Council Decision 87/95/EEC8 in the Information and Communications Technology (ICT) sector. Standardization is market driven. For several decades the IT industry has been developing standards and specifications in global open standards development organisations (fora/consortia), many of which have transparency procedures and practices far superior to the European Standards Organizations. The Digital Agenda rightly states: "reflecting the rise and growing importance of ICT standards developed by certain global fora and consortia". Some fora/consortia, of course, are distorted, influenced by single vendors, have poor track record, and need constant vigilance, but they are the minority. Therefore, the recognition needs to be accompanied by eligibility criteria focused on openness. Will the EU reform its ICT standardization by the end of 2010? Possibly, and only if DG Enterprise takes on board that Information and Communications Technologies (ICTs) have driven half of the productivity growth in Europe over the past 15 years, a prominent fact in the EU's excellent Digital Competitiveness report 2010 published on Monday 17 May. It is ok to single out the ICT sector. It simply is the most important sector right now as it fuels growth in all other sectors. Let's not wait for the entire standardization package which may take another few years. Europe does not have time. The Digital Agenda is an umbrella strategy with deliveries from a host of actors across the Commission. For instance, the EU promises to issue "guidance on transparent ex-ante disclosure rules for essential intellectual property rights and licensing terms and conditions in the context of standard setting", by 2011 in the Horisontal Guidelines now out for public consultation by DG COMP and to some extent by DG ENTR's standardization policy reform. This is important. The EU will issue procurement guidance as interoperability frameworks are put into practice. This is a joint responsibility of several DGs, and is likely to suffer coordination problems, controversy and delays. We have seen plenty of the latter already and I have commented on the Commission's own interoperability elsewhere, with mixed luck. :( Yesterday, I watched the cartoonesque Korean western film The Good, the Bad and the Weird. In the movie (and I meant in the movie only), a bandit, a thief, and a bounty hunter, all excellent at whatever they do, fight for a treasure map. Whether that is a good analogy for the situation within the Commission, others are better judges of than I. However, as a movie fanatic, I still await the final shoot-out, and, as in the film, the only certainty is that "life is about chasing and being chased". The missed opportunity (in this case not following up the push from Member States to better define open standards based interoperability) is a casualty of the chaos ensued in the European Wild West (and I mean that in the most endearing sense, and my excuses beforehand to actors who possibly justifiably cannot bear being compared to fictional movie characters). Instead of exposing the ongoing fight, the EU opted for the legalistic use of the term "standards" throughout the document. This is a term that--to the EU-- excludes most standards used by the IT industry world wide. So, while it, for a moment, meant "weapon down", it will not lead to lasting peace. The Digital Agenda calls for the Member States to "Implement commitments on interoperability and standards in the Malmö and Granada Declarations by 2013". This is a far cry from the actual Ministerial Declarations which called upon the Commission to help them with this implementation by recognizing and further defining open standards based interoperability. Unless there is more forthcoming from the Commission, the market's judgement will be: you simply fall short. Generally, I think the EU focus now should be "from policy to practice" and the Digital Agenda does indeed stop short of tackling some highly practical issues. There is need for progress beyond the Digital Agenda. Here are some suggestions that would help Europe re-take global leadership on openness, public sector reform, and economic growth: A strong European software strategy centred around open standards based interoperability by 2011. An ambitious new eCommission strategy for 2011-15 focused on migration to open standards by 2015. Aligning the IT portfolio across the Commission into one Digital Agenda DG by 2012. Focusing all best practice exchange in eGovernment on one social networking site, epractice.eu (full disclosure: I had a role in getting that site up and running) Prioritizing public sector needs in global standardization over European standardization by 2014.

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Architect Day: Boston - Agenda Update

- by Bob Rhubart

Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Boston, MA on September 12, 2012. Registration is open, but seating is limited. When: September 12, 2012 8:30am – 5:00pm Where: Boston Marriott Burlington One Burlington Mall Road Burlington, MA 01803 Register now Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast Salon E Foyer 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Salon E 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Salon E 10:00 am - 10:30 am Securing Public and Private Clouds | Anton Nielsen Long before the term "Cloud Computing" existed, Oracle technologies supported and promoted the concept. Centralized data with remote users has been at the core of these technologies for decades. The public cloud, and extending private clouds to the internet, though, has added security challenges never imagined decades ago. This presentation will examine a real life security breach and introduce architecture, technologies and policies to secure public and private clouds. Salon E 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Scott Mattoon The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Salon E Innovations in Grid Computing with Oracle Coherence | Rob Misek Learn how Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Salon C 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Salon E Oracle Enterprise Manager | Avi Huber Much more than a DB management tool, Oracle Enterprise Manager provides management and monitoring coverage for the entire Oracle stack, and beyond. This session will concentrate on the middleware management functionality in OEM, starting with Real User Experience monitoring, through AppServer management, and into deep-dive Java diagnostics. We’ll discuss Business Driven Application Management (BDAM) and the benefits of top-down monitoring. Lastly, we’ll demonstrate how to trace a specific user experience problem, through a multitier SOA application, to its root cause, deep in the JVM. Salon C 12:15 pm - 1:15 pm Lunch Salon E Foyer 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Salon E 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy (ETS). Salon E 21st Century SOA | Peter Belknap Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. And we'll take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Salon C 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Salon E 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Salon E 4:15 pm - 5:00 pm Networking / Reception Salon E Foyer Note: Session schedule and content subject to change.

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Configure IPv6 on your Linux system (Ubuntu)

After the presentation on IPv6 at the first event of the Emtel Knowledge Series and some recent discussion on social media networks with other geeks and Linux interested IT people here in Mauritius, I thought that I should give it a try (finally) and tweak my local network infrastructure. Honestly, I have been to busy with contractual project work and it never really occurred to me to set up IPv6 in my LAN. Well, the following paragraphs are going to shed some light on those aspects of modern computer and network technology. This is the first article in a series on IPv6 configuration: Configure IPv6 on your Linux system DHCPv6: Provide IPv6 information in your local network Enabling DNS for IPv6 infrastructure Accessing your web server via IPv6 Piece of advice: This is based on my findings on the internet while reading other people's helpful articles and going through a couple of man-pages on my local system. Let's embrace IPv6 The basic configuration on Linux is actually very simple as the kernel, operating system, and user-space programs support that protocol natively. If your system is ready to go for IP (aka: IPv4), then you are good to go for anything else. At least, I didn't have to install any additional packages on my system(s). We are going to assign a static IPv6 address to the system. Hence, we have to modify the definition of interfaces and check whether we have an inet6 entry specified. Open your favourite text editor and check the following entries (it should be at least similar to this): $ sudo nano /etc/network/interfaces auto eth0# IPv4 configurationiface eth0 inet static address 192.168.1.2 network 192.168.1.0 netmask 255.255.255.0 broadcast 192.168.1.255# IPv6 configurationiface eth0 inet6 static pre-up modprobe ipv6 address 2001:db8:bad:a55::2 netmask 64 Of course, you might have to adjust your interface device (eth0) or you might be interested to have multiple directives for additional devices (eth1, eth2, etc.). The auto instruction takes care that your device is enabled and configured during the booting phase. The use of the pre-up directive depends on your kernel configuration but in most scenarios this might be an optional line. Anyways, it doesn't hurt to have it enabled after all - just to be on the safe side. Next, either restart your network subsystem like so: $ sudo service networking restart Or you might prefer to do it manually with identical parameters, like so: $ sudo ifconfig eth0 inet6 add 2001:db8:bad:a55::2/64 In case that you're logged in remotely into your PC (ie. via ssh), it is highly advised to opt for the second choice and add the device manually. You can check your configuration afterwards with one of the following commands (depends on whether it is installed): $ sudo ifconfig eth0eth0 Link encap:Ethernet HWaddr 00:21:5a:50:d7:94 inet addr:192.168.160.2 Bcast:192.168.160.255 Mask:255.255.255.0 inet6 addr: fe80::221:5aff:fe50:d794/64 Scope:Link inet6 addr: 2001:db8:bad:a55::2/64 Scope:Global UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 $ sudo ip -6 address show eth03: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qlen 1000 inet6 2001:db8:bad:a55::2/64 scope global valid_lft forever preferred_lft forever inet6 fe80::221:5aff:fe50:d794/64 scope link valid_lft forever preferred_lft forever In both cases, it confirms that our network device has been assigned a valid IPv6 address. That's it in general for your setup on one system. But of course, you might be interested to enable more services for IPv6, especially if you're already running a couple of them in your IP network. More details are available on the official Ubuntu Wiki. Continue to configure your network to provide IPv6 address information automatically in your local infrastructure.

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The Oracle Graduate Experience...A Graduates Perspective by Angelie Tierney

- by david.talamelli

[Note: Angelie has just recently joined Oracle in Australia in our 2011 Graduate Program. Last week I shared my thoughts on our 2011 Graduate Program, this week Angelie took some time to share her thoughts of our Graduate Program. The notes below are Angelie's overview from her experience with us starting with our first contact last year - David Talamelli] How does the 1 year program work? It consists of 3 weeks of training, followed by 2 rotations in 2 different Lines of Business (LoB's). The first rotation goes for 4 months, while your 2nd rotation goes for 7, when you are placed into your final LoB for the program. The interview process: After sorting through the many advertised graduate jobs, submitting so many resumes and studying at the same time, it can all be pretty stressful. Then there is the interview process. David called me on a Sunday afternoon and I spoke to him for about 30 minutes in a mini sort of phone interview. I was worried that working at Oracle would require extensive technical experience, but David stressed that even the less technical, and more business-minded person could, and did, work at Oracle. I was then asked if I would like to attend a group interview in the next weeks, to which I said of course! The first interview was a day long, consisting of a brief introduction, a group interview where we worked on a business plan with a group of other potential graduates and were marked by 3 Oracle employees, on our ability to work together and presentation. After lunch, we then had a short individual interview each, and that was the end of the first round. I received a call a few weeks later, and was asked to come into a second interview, at which I also jumped at the opportunity. This was an interview based purely on your individual abilities and would help to determine which Line of Business you would go to, should you land a graduate position. So how did I cope throughout the interview stages? I believe the best tool to prepare for the interview, was to research Oracle and its culture and to see if I thought I could fit into that. I personally found out about Oracle, its partners as well as competitors and along the way, even found out about their part (or Larry Ellison's specifically) in the Iron Man 2 movie. Armed with some Oracle information and lots of enthusiasm, I approached the Oracle Graduate Interview process. Why did I apply for an Oracle graduate position? I studied a Bachelor of Business/Bachelor of Science in IT, and wanted to be able to use both my degrees, while have the ability to work internationally in the future. Coming straight from university, I wasn't sure exactly what I wanted to do in terms of my career. With the program, you are rotated across various lines of business, to not only expose you to different parts of the business, but to also help you to figure out what you want to achieve out of your career. As a result, I thought Oracle was the perfect fit. So what can an Oracle ANZ Graduate expect? First things first, you can expect to line up for your visitor pass. Really. Next you enter a room full of unknown faces, graduates just like you, and then you realise you're in this with 18 other people, going through the same thing as you. 3 weeks later you leave with many memories, colleagues you can call your friends, and a video of your presentation. Vanessa, the Graduate Manager, will also take lots of photos and keep you (well) fed. Well that's not all you leave with, you are also equipped with a wealth of knowledge and contacts within Oracle, both that will help you throughout your career there. What training is involved? We started our Oracle experience with 3 weeks of training, consisting of employee orientation, extensive product training, presentations on the various lines of business (LoB's), followed by sales and presentation training. While there was potential for an information overload, maybe even death by Powerpoint, we were able to have access to the presentations for future reference, which was very helpful. This period also allowed us to start networking, not only with the graduates, but with the managers who presented to us, as well as through the monthly chinwag, HR celebrations and even with the sharing of tea facilities. We also had a team bonding day when we recorded a "commercial" within groups, and learned how to play an Irish drum. Overall, the training period helped us to learn about Oracle, as well as ourselves, and to prepare us for our transition into our rotations. Where to now? I'm now into my 2nd week of my first graduate rotation. It has been exciting to finally get out into the work environment and utilise that knowledge we gained from training. My manager has been a great mentor, extremely knowledgeable, and it has been good being able to participate in meetings, conference calls and make a contribution towards the business. And while we aren't necessarily working directly with the other graduates, they are still reachable via email, Pidgin and lunch and they are important as a resource and support, after all, they are going through a similar experience to you. While it is only the beginning, there is a lot more to learn and a lot more to experience along the way, especially because, as we learned during training, at Oracle, the only constant is change.

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Oracle Applications Day 2012. Experience the Global Innovation of Management Applications

- by antonella.buonagurio

1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 10 ottobre 2012 – Milano, East End Studios | 17 ottobre 2012 - Roma, Officine Farneto Partecipa all’appuntamento dedicato alla comunità di Clienti e Partner per fare networking e condividere le esperienze sulle soluzioni più innovative per affrontare le sfide attuali e future. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A Milano (10/10/2012) interverranno, tra gli altri: Enrico Ancona, Amministratore Delegato - Imperia & Monferrina e Business Reply Massimiliano Gerli, CIO - Amplifon e Michele Paolin, Senior Manager - Deloitte eXtended Business Services A Roma (17/10/2012) interverranno, tra gli altri: Giulio Carone, CFO - Enel Green Power e Claudio Arcudi, Senior Executive - Accenture Gianluca D’Aniello, CIO - Sky e Giorgio Pitruzzello, Manager - Deloitte Consulting Spartaco Parente, EPD Change & Label Control - Abbott e Business Reply Sono inoltre previsti i contributi delle aziende Abbott, Aeroporto di Napoli, Amplifon, Dema Aerospace, Enel Green Power, Fiera Milano, Imperia & Monferrina, La Rinascente, Safilo, Sky, Spal,Technogym, Tiscali e Tivù che parleranno di: Innovation for Human Resources Performance Management Excellence Empower Applications with Technology (Milano) Applications for Public Sector (Roma) Next Generation Global Operations Customer Experience Revolution Oltre dieci Instant Workshop ti permetteranno di conoscere e condividere l’esperienza dei Partner e delle aziende che utilizzano le soluzioni Oracle.In più, oltre dieci Instant Workshop per conoscere e condividere l’esperienza dei Partner e delle aziende che utilizzano con successo le soluzioni Oracle. Iscriviti sul sito Partecipa al concorso fotografico Oracle I.M.A.G.E. e vinci il tuo iPad! Scatta le immagini che per te descrivono i cinque concept dell’evento (Innovation, Management, Applications, Global, Experience) e inviale per e-mail. Per iscriverti al contest visita la pagina Concorso sul sito Non perdere l’evento più “social cool” dell’anno!

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Ubuntu 13.04 installation issues: unable to handle kernel paging request error

- by user173944

I wish I could say that I’ve done more for the Linux community as of recent but I am very VERY new to all of this and I feel very much in over my head. I figured I would install Ubuntu. on my computer and then I would learn and contribute to the community simultaneously. I will try to be as detailed as I can, please ask questions if you need clarification. I installed Ubuntu. 13.04 (64-bit) on my dell Inspiron 1501. This has an AMD Turion 64-bit TL-56 1.8 Ghz mobile processor. It is a dual core. It has an ATI Radeon Xpress 1150 chipset in it as well. As of right now I only have a total of 2Ghz ram, however I was planning on upgrading that in the near future so I opted for the 64-bit Ubuntu. 13.04. I first tried the live CD and everything seemed to be functioning correctly other than the wireless (but that's not the issue at hand, there are plenty of guides on the internet on how to get that functioning). The internet worked just fine when it was plugged in so no issues there. However, once I went from that to installing 13.04 (just 13.04, no dual partitioning... I want this computer to run strictly Ubuntu.) it did not work. It took me into a shell that I could not type anything into. In this shell it said Bug: unable to handle kernel paging and then it called a bunch of traces and froze up. I had to hard reset the laptop. I tried the boot-repair program multiple times with many different settings and typically after starting up the laptop would say something along the lines of recursive errors. will attempt to fix and then it would attempt to fix a couple of things, and then the computer would freeze up after the text said end trace... so I had to hard reset it again. I'm not an impatient person either, when I say it would freeze up it would be for a period of at least 15 minutes each time before I decided to hard reset. I attempted to install 12.10 on it instead and I got the same exact message, and when I ran boot-repair it did the same exact thing as before. I am currently in the process of running memtest64+ on the computer's memory, though I really don't believe that, nor any of the hardware is at fault due to the fact that it was still running windows vista perfectly when I had decided to switch over to Ubuntu. so far the memtest has came back just fine without any errors, but I’ve only been running it for approximately an hour. So this is the situation I’m in. I did notice when I was using the live disk that the video driver needed updated so I performed that, though I’m fairly certain that has nothing to do with this. I have also attempted (though I’m not certain that my attempt was successful in accomplishing what I had planned) to manually edit the grub settings by making acpi=0 along top of adding nomodeset to the boot commands. Like I said, I’m not sure I did that correctly though, but I’m fairly certain I did. If anyone needs any more information I will be more than happy to provide it, I will post back once I get the full results of the memtest. I very much appreciate any ideas anyone else has, I’ve been at this for a few days to no avail... thank you

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Radeon Mobility HD 5470 Not Working

- by Promather

I recently bought a new HP DV6-3118SA laptop, but I am having a very discouraging problem with the graphics card. The graphics card is Radeon Mobility HD 5470. It doesn't install by default, but I do get some message suggesting to install the driver. If I install that driver, the next time I reboot, the screen goes blank and that's it! The same happens if I install the proprietary driver (fglrx) from ATI website. Could you please help me with this? EDIT: Following @Ronald and @Oli advice, I am dumping the output of lspci -k: 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: agpgart-intel Kernel modules: intel-agp 00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02) Kernel driver in use: pcieport Kernel modules: shpchp 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: i915 Kernel modules: i915 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) Subsystem: Hewlett-Packard Company Device 144a 00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: ehci_hcd 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: ehci_hcd 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel modules: iTCO_wdt 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: ahci Kernel modules: ahci 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel modules: i2c-i801 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: intel ips Kernel modules: intel_ips 01:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5000 Series] Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: radeon Kernel modules: radeon 01:00.1 Audio device: ATI Technologies Inc Manhattan HDMI Audio [Mobility Radeon HD 5000 Series] Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 02:00.0 Network controller: RaLink RT3090 Wireless 802.11n 1T/1R PCIe Subsystem: Hewlett-Packard Company Device 1453 Kernel driver in use: rt2800pci Kernel modules: rt2860sta, rt2800pci 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: r8169 Kernel modules: r8169 7f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02) Subsystem: Hewlett-Packard Company Device 144a

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Radeon Mobility HD 5470 Not Working on Ubuntu 10.10

- by Promather

I recently bought a new HP DV6-3118SA laptop, but I am having a very discouraging problem with the graphics card. The graphics card is Radeon Mobility HD 5470. It doesn't install by default, but I do get some message suggesting to install the driver. If I install that driver, the next time I reboot, the screen goes blank and that's it! The same happens if I install the proprietary driver (fglrx) from ATI website. Could you please help me with this? EDIT: Following @Ronald and @Oli advice, I am dumping the output of lspci -k: 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: agpgart-intel Kernel modules: intel-agp 00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02) Kernel driver in use: pcieport Kernel modules: shpchp 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: i915 Kernel modules: i915 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) Subsystem: Hewlett-Packard Company Device 144a 00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: ehci_hcd 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 05) Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: ehci_hcd 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel modules: iTCO_wdt 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: ahci Kernel modules: ahci 00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel modules: i2c-i801 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: intel ips Kernel modules: intel_ips 01:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5000 Series] Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: radeon Kernel modules: radeon 01:00.1 Audio device: ATI Technologies Inc Manhattan HDMI Audio [Mobility Radeon HD 5000 Series] Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel 02:00.0 Network controller: RaLink RT3090 Wireless 802.11n 1T/1R PCIe Subsystem: Hewlett-Packard Company Device 1453 Kernel driver in use: rt2800pci Kernel modules: rt2860sta, rt2800pci 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) Subsystem: Hewlett-Packard Company Device 144a Kernel driver in use: r8169 Kernel modules: r8169 7f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02) Subsystem: Hewlett-Packard Company Device 144a 7f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02) Subsystem: Hewlett-Packard Company Device 144a

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Customer Engagement: Are Your Customers Engaged With Your Brands?

- by Michael Snow

Engaging Customers is Critical for Business Growth This week we'll be spending some time looking at Customer Engagement. We all have stories about how we try to engage our customers better than ever before. We all know that successfully engaging customers is critical to an organization’s business success. We also know that engaging our customers is more challenging today than ever before. There is so much noise to compete with for getting anyone's attention. Over the last decade and a half we’ve watched as the online channel became a primary one for conducting our business and even managing our lives. And during this whole process or evolution, the customer journey has grown increasingly complex. Customers themselves have assumed increasing power and influence over the purchase process and for setting the tone and pace of the relationships they have with brands and you see the evidence of this in the really high expectations that customers have today. They expect brand experiences that are personalized and relevant -- In other words they want experiences that demonstrate that the brand understands their interests, preferences and past interactions with them. They also expect their experience with a brand and the community surrounding it to be social and interactive – it’s no longer acceptable to have a static, one-way dialogue with your customer base or to fail to connect your customers with fellow customers, or with your employees and partners. And on top of all this, customers expect us to deliver this rich and engaging, personalized and interactive experience, in a consistent way across a variety of channels including web, mobile and social channels or even offline venues such as in-store or via a call center. And as a result, we see that delivery on these expectations and successfully engaging your customers is a great challenge today. Customers expect a personal, engaging and consistent online customer experience. Today’s consumer expects to engage with your brand and the community surrounding it in an interactive and social way. Customers have come to expect a lot for the online customer experience. · They expect it to be personal: o Accessible: - Regardless of my device Via my existing online identities o Relevant: Content that interests me o Customized: To be able to tailor my online experience · They expect it to be engaging: o Social: So I can share content with my social networks o Intuitive: To easily find what I need o Interactive: So I can interact with online communities And they expect it to be consistent across the online experience – so you better have your brand and information ducks in a row. These expectations are not only limited to your customers by any means. Your employees (and partners) are also expecting to be empowered with engagement tools across their internal and external communications and interactions with customers, partners and other employees. We had a great conversation with Ted Schadler from Forrester Research entitled: "Mobile is the New Face of Engagement" that is now available On-Demand. Take a look at all the webcasts available to watch from our Social Business Thought Leader Series. Social capabilities have become so pervasive and changed customers’ expectations for their online experiences. The days of one-direction communication with customers are at an end. Today’s customers expect to engage in a dialogue with your brand and the community surrounding it in an interactive and social way. You have at a very short window of opportunity to engage a customer before they go to another site in their pursuit of information, product, or services. In fact, customers who engage with brands via social media tend to spend more that customers who don’t, between 20% and 40% more. And your customers are also increasingly influenced by their social networks too – 40% of consumers say they factor in Facebook recommendations when making purchasing decisions. This means a few different things for today’s businesses. Incorporating forms of social interaction such as commenting or reviews as well as tightly integrating your online experience with your customers’ social networking experiences into the online customer experience are crucial for maintaining the eyeballs on your desired pages. --- Notes/Sources: 93% - Cone Finds that Americans Expect Companies to Have a Presence in Social Media - http://www.coneinc.com/content1182 40% of consumers factor in Facebook recommendations when making decisions about purchasing (Increasing Campaign Effectiveness with Social Media, Syncapse, March 2011) 20%-40% - Customers who engage with a company via social media spend this percentage more with that company than other customers (Source: Bain & Company Report – Putting Social Media to Work)

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Ok it has been pointed out to me

- by Ratman21

That it seems my blog is more of poor me or pity me or I deserve a job blog. Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers. It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume. Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW. Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+ and Network+ Technician § 2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria § 20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem non-stops too § 18 years experience as technical Help Desk support – panicking users, no problem § 18 years experience with PC/Server based system, intranet and internet systems § 10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) § Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). § Very experienced on working with customers on problems – again panicking users, no problem § Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them § Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you. Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/ ______ OBJECTIVE To obtain a Network Operation or Helpdesk position. PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified. TECHNICAL AND PROFESSIONAL SKILLS § Technical Support § Frame Relay § Microsoft Office Suite § Inventory Management § ISDN § Windows NT/98/XP § Client/Vendor Relations § CICS § Cisco Routers/Switches § Networking/Administration § RPG § Helpdesk § Website Design/Dev./Management § Assembler § Visio § Programming § COBOL IV § EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified. Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese PROFESSIONAL TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech · Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 · Enumerator for NassauCounty ThomasCreekBaptistChurch – Callahan, FL, June 2008 – September 2009 Churchsound and video technician · sound and video technician Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I · Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications · Night (NOC) Network operator for a large Wide Area Network (WAN) · Monitored Multiple Check Authorization customers for problems with circuits, routers and applications · Resolved circuit and/or router issues or assist circuit carrier in resolving issue · Resolved application problems or assist application support in resolution · Liaison between customer and application support · Maintained and updated the NetOps Operation procedures Guide · Kept the listing of equipment on the raised floor updated · Involved in the training of all Night Check and Card server operation operators · FNIS acquired Certegy in 2005. Was one of 3 kept on. Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) · Converting Documentation to Adobe format · Sole trainer of day/night shift System Management Center operators (SMC) · Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on. EDS (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator · Equifax outsourced the NetOps dept. to EDS in 1999. · Same job skills as listed above for FNIS. Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator · All of the above for FNIS, except for circuit and router issues · Operated, monitored and trouble shot Tandem mainframe and servers on LAN · Supported in the operation of the Print, Tape and Microfiche rooms · Equifax acquired TelaCredit in 1991. TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator · Operated and monitored Tandem Non-stop systems for Card and Check Auths · Operated multiple high-speed Laser printers and Microfiche printers · Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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Coherence Warnings in WLS

- by john.graves(at)oracle.com

With 11g (10.3.4 WLS), coherence is now built into many applications. I’ve been noticing errors in my OSB logs like these:####<10/03/2011 10:45:40 AM EST> <Warning> <Coherence> <osb-jeos> <osb_server1> <Logger@324239121 3.6.0.4> <<anonymous>> <> <583c1 0bfdbd326ba:-8c38159:12e9d02c829:-8000-0000000000000003> <1299714340643> <BEA-000000> <Oracle Coherence 3.6.0.4 (member=n/a): Unic astUdpSocket failed to set receive buffer size to 714 packets (1023KB); actual size is 12%, 89 packets (127KB). Consult your OS do cumentation regarding increasing the maximum socket buffer size. Proceeding with the actual value may cause sub-optimal performanc e.> ####<10/03/2011 10:45:40 AM EST> <Warning> <Coherence> <osb-jeos> <osb_server1> <Logger@324239121 3.6.0.4> <<anonymous>> <> <583c1 0bfdbd326ba:-8c38159:12e9d02c829:-8000-0000000000000003> <1299714340650> <BEA-000000> <Oracle Coherence 3.6.0.4 (member=n/a): Pref erredUnicastUdpSocket failed to set receive buffer size to 1428 packets (1.99MB); actual size is 6%, 89 packets (127KB). Consult y our OS documentation regarding increasing the maximum socket buffer size. Proceeding with the actual value may cause sub-optimal p erformance.> ####<10/03/2011 10:45:40 AM EST> <Warning> <Coherence> <osb-jeos> <osb_server1> <Logger@324239121 3.6.0.4> <<anonymous>> <> <583c1 0bfdbd326ba:-8c38159:12e9d02c829:-8000-0000000000000003> <1299714340659> <BEA-000000> <Oracle Coherence 3.6.0.4 (member=n/a): Mult icastUdpSocket failed to set receive buffer size to 714 packets (1023KB); actual size is 12%, 89 packets (127KB). Consult your OS documentation regarding increasing the maximum socket buffer size. Proceeding with the actual value may cause sub-optimal performa nce.> I was able to “fix” this on my ubuntu system by adding the following lines to the /etc/sysctl.conf file:# Setup networking for coherence # maximum receive socket buffer size, default 131071 net.core.rmem_max = 2000000 # maximum send socket buffer size, default 131071 net.core.wmem_max = 1000000 # default receive socket buffer size, default 65535 net.core.rmem_default = 2524287 # default send socket buffer size, default 65535 net.core.wmem_default = 2524287 .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }

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Oracle RightNow CX for Good Customer Experiences

- by Andreea Vaduva

Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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Oracle OpenWorld Preview: Let's Get Social and Interactive

- by Christie Flanagan

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} On this blog, we often write about getting social and interactive. Usually, we’re talking about how to create a social business or how to make the customer experience more social and interactive. Today’s topic is about getting social and interactive as well. But this time we’re talking about getting social and interactive the old fashioned way, face-to-face at Oracle OpenWorld with fellow Oracle WebCenter customers, partners and experts and the broader Oracle community. Here are some great ways to get social at OpenWorld outside of the exhibition halls and meeting rooms: Oracle OpenWorld Welcome Reception - Sponsored by FujitsuSunday, September 30, 7:00 p.m.–8:30 p.m.Yerba Buena Gardens & Howard Street Tent You’ll definitely want to attend the Opening Ceremonies for Oracle OpenWorld 2012 on Sunday, September 30. Centered in Yerba Buena Gardens (YBG) and shimmying out to other venues, the Opening Ceremonies are not to be missed. Join other attendees for great food and drink, energizing music, networking opportunities, and more. While you’re at YBG (home of ORACLE TEAM USA’s America’s Cup Pavilion), be sure to meet the sailors who will be defending the 34th America’s Cup in 2013. Get a good look at the 161-year old Trophy itself—the oldest trophy still being contested in international sport. And at the AC72 boat display, view a model of the largest wingsail ever built. Oracle WebCenter Customer Appreciation ReceptionTuesday, October 2, 6:30 p.m.—9:30 p.m.The Palace Hotel, Rallston BallroomThose Oracle WebCenter customers who’ve RSVP’d to attend the Oracle WebCenter Customer Appreciation Reception shouldn’t miss this private cocktail reception at one of San Francisco’s finest hotels. Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream, this evening will provide plenty of time to interact with other WebCenter customers, partners and employees over hors d'oeuvres and cocktails. Oracle Appreciation Event – Sponsored by CSC, Fujitsu and IntelWednesday, October 3, 7:30 p.m.—1:00 a.m.Treasure Island, San Francisco On Wednesday night October 3, Treasure Island will be engineered to rock as the Oracle Appreciation Event gets revved up and attendees get rolling. As always at the Oracle Appreciation Event, there will be unlimited refreshments, fun and games, the most awesome views of San Francisco from just about anywhere, and top notch entertainment. Past performers read like a veritable who’s who of the rock and roll elite. Join us—it's our way of saying thanks to you for supporting Oracle and our flagship conference. Complimentary shuttle service to and from Treasure Island will be provided, so all you have to worry about is having a rocking night of your own. Oracle OpenWorld Music FestivalSeptember 30-October 4, Check schedule for venues and times.Oracle presents the first annual Oracle OpenWorld Musical Festival, featuring some of today’s breakthrough musicians from around the country and the world including Macy Gray, Joss Stone, Jimmy Cliff and The Hives. It’s five nights of back-to-back performances in the heart of San Francisco. Registered Oracle conference attendees get free admission, so remember your badge when you head to a show. With limited space at some venues, these concerts are first-come, first-served. So mark your calendars and get ready for the music to begin. See you there!I hope this give you an idea of the many opportunities to socialize and interact with the Oracle community at OpenWorld, and if you’re a music lover like me, you’re in for a special treat as we debut our first annual Oracle OpenWorld Music Festival. Check out the links below for more information on these events and the many featured performers: Reflections from the Young Prisms A Brief Soul Session with Joss Stone Mixing It Up with Blues Mix Red Meat’s Music is Rare and Well Done The English Beat’s Dave Wakeling Gets Philosophical Top Ten Reasons to Attend the Oracle Appreciation Event There’s Magic in the Air, There’ll Be Music Everywhere Looking forward to seeing you at OpenWorld!

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Updated Agenda for OTN Architect Day Los Angeles (Oct 25)

- by Bob Rhubart

Here's the latest information on the session schedule and content for Oracle Technology Network Architect Day in Los Angeles on October 25, 2012. Registration is open, but seating is limited. When: Thursday October 25 12, 2012 8:30am – 5:00pm Where: Sofitel Los Angeles 8555 Beverly Boulevard Los Angeles, CA 90048 Agenda Time Session Title Room 8:30 am - 9:00 am Registration and Continental Breakfast 9:00 am - 9:15 am Welcome and Opening Comments | Bob Rhubart Beverly Ballroom 9:15 am - 10:00 am Engineered Systems: Oracle's Vision for the Future | Ralf Dossmann Oracle's Exadata and Exalogic are impressive products in their own right. But working in combination they deliver unparalleled transaction processing performance with up to a 30x increase over existing legacy systems, with the lowest cost of ownership over a 3 or 5 year basis than any other hardware. In this session you'll learn how to leverage Oracle's Engineered Systems within your enterprise to deliver record-breaking performance at the lowest TCO. Beverly Ballroom 10:00 am - 10:30 am Monitoring and Managing Applications in the Cloud | Basheer Khan Oracle offers a broad portfolio of software and hardware products and services to enable public, private and hybrid clouds to power the enterprise. However, enterprise cloud computing presents new management challenges, that need to be addressed to realize the economic benefits of cloud computing. In this session you will learn about the methods and tools you can use to proactively monitor your end-to-end Oracle Applications environment in the cloud, define service-level objectives, gain insight into your end users, and troubleshoot performance problems from a single console. Beverly Ballroom 10:30 am - 10:45 am Break 10:45 am - 11:30 am Breakout Sessions (pick one) Cloud Computing - Making IT Simple | Dr. James Baty The road to Cloud Computing is not without a few bumps. This session will help to smooth out your journey by tackling some of the potential complications. We'll examine whether standardization is a prerequisite for the Cloud. We'll look at why refactoring isn't just for application code. We'll check out deployable entities and their simplification via higher levels of abstraction. And we'll close out the session with a look at engineered systems and modular clouds. Beverly Ballroom Innovations in Grid Computing with Oracle Coherence | Ashok Aletty Learn how Oracle Coherence can increase the availability, scalability and performance of your existing applications with its advanced low-latency data-grid technologies. Also hear some interesting industry-specific use cases that customers had implemented and how Oracle is integrating Coherence into its Enterprise Java stack. Hollywood Room 11:30 am - 12:15 pm Breakout Sessions (pick one) Enterprise Strategy for Cloud Security | Dave Chappelle Security is high on the list of concerns for many organizations as they evaluate their cloud computing options. This session will examine security in the context of the various forms of cloud computing. We'll consider technical and non-technical aspects of security, and discuss several strategies for cloud computing, from both the consumer and producer perspectives. Beverly Ballroom Oracle Enterprise Manager | Perren Walker This session examines new Oracle Enterprise Manager monitoring, administration, and management features for Oracle Exalogic. It focuses on two management themes: cloud management related to virtualization and applications-to-disk management. For private cloud management, it discusses virtualization management features providing an enhanced set of application deployment capabilities enabling IaaS as well as PaaS interactions. Then from an end-to-end perspective, it covers the specific capabilities and—where applicable—best practices for machine, cloud, middleware, and application administration. Hollywood Room 12:15 pm - 1:15 pm Lunch Beverly Ballroom Lounge 1:15 pm - 2:00 pm Panel Discussion - Q&A with session speakers Beverly Ballroom 2:00 pm - 2:45 pm Breakout Sessions (pick one) Oracle Cloud Reference Architecture | Anbu Krishnaswamy Cloud initiatives are beginning to dominate enterprise IT roadmaps. Successful adoption of Cloud and the subsequent governance challenges warrant a Cloud reference architecture that is applied consistently across the enterprise. This presentation will answer the important questions: What exactly is a Cloud, why you need it, what changes it will bring to the enterprise, and what are the key capabilities of a Cloud infrastructure are - using Oracle's Cloud Reference Architecture, which is part of the IT Strategies from Oracle (ITSO) Cloud Enterprise Technology Strategy ETS). Beverly Ballroom 21st Century SOA | Jeff Davies Service Oriented Architecture has evolved from concept to reality in the last decade. The right methodology coupled with mature SOA technologies has helped customers demonstrate success in both innovation and ROI. In this session you will learn how Oracle SOA Suite's orchestration, virtualization, and governance capabilities provide the infrastructure to run mission critical business and system applications. We'll also take a special look at the convergence of SOA & BPM using Oracle's Unified technology stack. Hollywood Room 2:45 pm - 3:00 pm Break 3:00 pm - 4:00 pm Roundtable Discussion Beverly Ballroom 4:00 pm - 4:15 pm Closing Comments & Readouts from Roundtables Beverly Ballroom 4:15 pm - 5:00 pm Networking / Reception Beverly Ballroom Lounge Note: Session schedule and content subject to change.

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Slow wired internet connection on Realtek RTL8168-8111 (Rev 6)

- by Mark

I keep on seeing issues people are having with their wireless. I am having an issue with being wired into my router. I installed Ubuntu 11.10 the other day, on my custom PC. The motherboard I have installed on this PC is an ASUS P8H61-M. The issue I am having is with my speed. I have a dual boot, windows 7 and the new Ubuntu. On my Windows install I am getting test speeds from Speakeasy at 17Mbps and actual downloads around 2-3MB/s. With Ubuntu, I am getting test speeds from Speakeasy at 1.14Mbps and actual downloads around 60KB/s. I have disabled IPv6 and am no using GoogleDNS for my DNS, but it hasn't resolved the issue. I have scanned my router (WRT54GS Linksys) to disable IPv6 connections, and I am not seeing any option for that. I cannot figure out why I am getting such sluggish internet connection. Any help to resolve would be great! I performed an iconfig -a with these results: mark@Mark-ASUS:~$ ifconfig -a eth0 Link encap:Ethernet HWaddr f4:6d:04:d1:2c:4e inet addr:192.168.1.103 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::f66d:4ff:fed1:2c4e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:21888 errors:0 dropped:21888 overruns:0 frame:21888 TX packets:21068 errors:0 dropped:90 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:26348337 (26.3 MB) TX bytes:2217140 (2.2 MB) Interrupt:46 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:7 errors:0 dropped:0 overruns:0 frame:0 TX packets:7 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:952 (952.0 B) TX bytes:952 (952.0 B) My specs are: mark@Mark-ASUS:~$ sudo lspci -nn 04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06) 06:00.0 PCI bridge [0604]: ASMedia Technology Inc. Device [1b21:1080] (rev 01) udev information: KERNEL[11.351405] add /devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 (net) UDEV_LOG=3 ACTION=add DEVPATH=/devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 SUBSYSTEM=net INTERFACE=eth0 IFINDEX=2 SEQNUM=1542 UDEV [11.363905] add /devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 (net) UDEV_LOG=3 ACTION=add DEVPATH=/devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 SUBSYSTEM=net INTERFACE=eth0 IFINDEX=2 SEQNUM=1542 ID_VENDOR_FROM_DATABASE=Realtek Semiconductor Co., Ltd. ID_MODEL_FROM_DATABASE=RTL8111/8168B PCI Express Gigabit Ethernet controller ID_BUS=pci ID_VENDOR_ID=0x10ec ID_MODEL_ID=0x8168 ID_MM_CANDIDATE=1 dmesg information: [ 2.855982] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded [ 2.856366] r8169 0000:04:00.0: eth0: RTL8168b/8111b at 0xffffc9000064c000, f4:6d:04:d1:2c:4e, XID 0c900800 IRQ 46 [ 12.540956] r8169 0000:04:00.0: eth0: link down [ 12.540961] r8169 0000:04:00.0: eth0: link down [ 12.541173] ADDRCONF(NETDEV_UP): eth0: link is not ready I took out a lot of information that did not pertain to eth0, because the previous edits wouldn't save. If I need any more information, let me know. I would love to get this resolved. The other issue I am noticing is sometimes my connection disconnects all together, for about a minute, then it reconnects.

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Announcing Solaris Technical Track at NLUUG Spring Conference on Operating Systems

- by user9135656

The Netherlands Unix Users Group (NLUUG) is hosting a full-day technical Solaris track during its spring 2012 conference. The official announcement page, including registration information can be found at the conference page.This year, the NLUUG spring conference focuses on the base of every computing platform; the Operating System. Hot topics like Cloud Computing and Virtualization; the massive adoption of mobile devices that have their special needs in the OS they run but that at the same time put the challenge of massive scalability onto the internet; the upspring of multi-core and multi-threaded chips..., all these developments cause the Operating System to still be a very interesting area where all kinds of innovations have taken and are taking place.The conference will focus specifically on: Linux, BSD Unix, AIX, Windows and Solaris. The keynote speech will be delivered by John 'maddog' Hall, infamous promotor and supporter of UNIX-based Operating Systems. He will talk the audience through several decades of Operating Systems developments, and share many stories untold so far. To make the conference even more interesting, a variety of talks is offered in 5 parallel tracks, covering new developments in and also collaboration between Linux, the BSD's, AIX, Solaris and Windows. The full-day Solaris technical track covers all innovations that have been delivered in Oracle Solaris 11. Deeply technically-skilled presenters will talk on a variety of topics. Each topic will first be introduced at a basic level, enabling visitors to attend to the presentations individually. Attending to the full day will give the audience a comprehensive overview as well as more in-depth understanding of the most important new features in Solaris 11.NLUUG Spring Conference details:* Date and time: When : April 11 2012 Start: 09:15 (doors open: 8:30) End : 17:00, (drinks and snacks served afterwards)* Venue: Nieuwegein Business Center Blokhoeve 1 3438 LC Nieuwegein The Nederlands Tel : +31 (0)30 - 602 69 00 Fax : +31 (0)30 - 602 69 01 Email : [email protected] Route : description - (PDF, Dutch only)* Conference abstracts and speaker info can be found here.* Agenda for the Solaris track: Note: talks will be in English unless marked with 'NL'.1. Insights to Solaris 11 Joerg Moellenkamp - Solaris Technical Specialist Oracle Germany2. Lifecycle management with Oracle Solaris 11 Detlef Drewanz - Solaris Technical Specialist Oracle Germany3. Solaris 11 Networking - Crossbow Project Andrew Gabriel - Solaris Technical Specialist Oracle UK4. ZFS: Data Integrity and Security Darren Moffat - Senior Principal Engineer, Solaris Engineering Oracle UK5. Solaris 11 Zones and Immutable Zones (NL) Casper Dik - Senior Staff Engineer, Software Platforms Oracle NL6. Experiencing Solaris 11 (NL) Patrick Ale - UNIX Technical Specialist UPC Broadband, NLTalks are 45 minutes each.There will be a "Solaris Meeting point" during the conference where people can meet-up, chat with the speakers and with fellow Solaris enthousiasts, and where live demos or other hands-on experiences can be shared.The official announcement page, including registration information can be found at the conference page on the NLUUG website. This site also has a complete list of all abstracts for all talks.Please register on the NLUUG website.

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Oracle Romania Summer School

- by Maria Sandu

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 What would you say about a Summer School within a corporation where you can learn, play and practice? You might think that this is something usually uncommon for a company and you would be right. However, Oracle’s main value being innovation, we came up with a new project for Romanian students and graduates. We organised Oracle Summer School , offering them the opportunity to develop their soft skills and gain valuable business knowledge and exposure. How was Oracle Summer School programme organised? We focused on students and graduates’ needs and combined business experience with training and practice. The twenty four participants had different backgrounds, being interested in Software, Hardware, Finance, Marketing or other areas. The programme fulfilled each of these needs, bringing them in contact with Specialists and Managers. The first two weeks were dedicated to the company visits, business presentations and networking. The participants got an insight about employees’ activities and projects. Storytelling was also part of the program and people from different departments spent a couple of hours with the participants, sharing their experiences, knowledge and interesting stories. The Recruitment team delivered a training about the job interview skills in order to make the participants feel better prepared for a Recruitment process. The second module consisted of two weeks of Soft Skills trainings delivered by professional trainers from different departments. The participants gained useful insight on the competencies required within a business environment. The evenings were dedicated to social activities and it not very long until they started feel part of a team. The third module will take place at the end of September and will put the participants in contact with senior people from the business who will become their Mentors. What do the participants say about Oracle Summer School? “ As a fresh computer science graduate, Oracle Summer School gave me the opportunity of finding what are the technical and nontechnical skills required in a large multinational company. It was a great way of seeing how the theoretical knowledge I received during college is applied in real-life scenarios and what skills I still need to develop. “ (Cosmin Radu) “ When arriving at Oracle I had high expectations, but did not know exactly what was going to unfold because of the program's lack of precedence. Right after the first day, my feedback outgrew the initial forecast and the following weeks continued to build upon it. I had the pleasure to acquaint with brilliant people. The program was outlined on various profiles, delivering a comprehensive experience. It was very engaging, informative and nevertheless fun. “ (Vlad Manciu) „ Oracle Summer School is by far the best summer school that I have ever attended. For me it has been a great experience so far, because I’ve learned not only how to use soft skills in a corporate environment, but I’ve learned a great deal about myself as well. However, the most valuable asset of this 3-week period were the people that I’ve met: great individuals and great professionals, whom I really grew fond of.” (Alexandru Purcarea) “Applying to Oracle Summer School has been the best decision I took in regard to how to spend my summer holiday. I had the chance to do job shadowing at some of the departments I was interested in and I attended great trainings on various subjects such as time management and emotional intelligence. Moreover, I made friends with the other participants and we enjoyed going out together after “classes”.(Andreea Tudor) If you are interested in joining our team and attending our events please follow us on https://campus.oracle.com/campus/HR/emea_main.html /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Unexpected advantage of Engineered Systems

- by user12244672

It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches. Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful. In another, complex. The system is highly Engineered. But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components. For example, there's myriad network protocols which could be used with Infiniband. Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up). We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously. Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction. In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon. That fix went back into all Solaris releases the following Monday. From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation. The reasons were unclear and the information sparse. The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue. A number of contributing factors were discovered, including tunable parameters. An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load. Workarounds were identified. Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side. The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented. The customer is now extremely happy with performance and robustness. Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers. This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers. If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue. But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer. That is a key advantage of Engineered Systems which should not be underestimated. Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams. It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

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Drive Online Engagement with Intuitive Portals and Websites

- by kellsey.ruppel

As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums. Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points. The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline. The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center. Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well. However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization. And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed. Their interactions online are not known and respected in their dealings in-store. Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements. These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users? You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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My error with upgrading 4.0 to 4.2- What NOT to do...

- by Steve Tunstall

Last week, I was helping a client upgrade from the 2011.1.4.0 code to the newest 2011.1.4.2 code. We downloaded the 4.2 update from MOS, upload and unpacked it on both controllers, and upgraded one of the controllers in the cluster with no issues at all. As this was a brand-new system with no networking or pools made on it yet, there were not any resources to fail back and forth between the controllers. Each controller had it's own, private, management interface (igb0 and igb1) and that's it. So we took controller 1 as the passive controller and upgraded it first. The first controller came back up with no issues and was now on the 4.2 code. Great. We then did a takeover on controller 1, making it the active head (although there were no resources for it to take), and then proceeded to upgrade controller 2. Upon upgrading the second controller, we ran the health check with no issues. We then ran the update and it ran and rebooted normally. However, something strange then happened. It took longer than normal to come back up, and when it did, we got the "cluster controllers on different code" error message that one gets when the two controllers of a cluster are running different code. But we just upgraded the second controller to 4.2, so they should have been the same, right??? Going into the Maintenance-->System screen of controller 2, we saw something very strange. The "current version" was still on 4.0, and the 4.2 code was there but was in the "previous" state with the rollback icon, as if it was the OLDER code and not the newer code. I have never seen this happen before. I would have thought it was a bad 4.2 code file, but it worked just fine with controller 1, so I don't think that was it. Other than the fact the code did not update, there was nothing else going on with this system. It had no yellow lights, no errors in the Problems section, and no errors in any of the logs. It was just out of the box a few hours ago, and didn't even have a storage pool yet. So.... We deleted the 4.2 code, uploaded it from scratch, ran the health check, and ran the upgrade again. once again, it seemed to go great, rebooted, and came back up to the same issue, where it came to 4.0 instead of 4.2. See the picture below.... HERE IS WHERE I MADE A BIG MISTAKE.... I SHOULD have instantly called support and opened a Sev 2 ticket. They could have done a shared shell and gotten the correct Fishwork engineer to look at the files and the code and determine what file was messed up and fixed it. The system was up and working just fine, it was just on an older code version, not really a huge problem at all. Instead, I went ahead and clicked the "Rollback" icon, thinking that the system would rollback to the 4.2 code. Ouch... What happened was that the system said, "Fine, I will delete the 4.0 code and boot to your 4.2 code"... Which was stupid on my part because something was wrong with the 4.2 code file here and the 4.0 was just fine. So now the system could not boot at all, and the 4.0 code was completely missing from the system, and even a high-level Fishworks engineer could not help us. I had messed it up good. We could only get to the ILOM, and I had to re-image the system from scratch using a hard-to-get-and-use FishStick USB drive. These are tightly controlled and difficult to get, almost always handcuffed to an engineer who will drive out to re-image a system. This took another day of my client's time. So.... If you see a "previous version" of your system code which is actually a version higher than the current version... DO NOT ROLL IT BACK.... It did not upgrade for a very good reason. In my case, after the system was re-imaged to a code level just 3 back, we once again tried the same 4.2 code update and it worked perfectly the first time and is now great and stable. Lesson learned. By the way, our buddy Ryan Matthews wanted to point out the best practice and supported way of performing an upgrade of an active/active ZFSSA, where both controllers are doing some of the work. These steps would not have helpped me for the above issue, but it's important to follow the correct proceedure when doing an upgrade. 1) Upload software to both controllers and wait for it to unpack 2) On controller "A" navigate to configuration/cluster and click "takeover" 3) Wait for controller "B" to finish restarting, then login to it, navigate to maintenance/system, and roll forward to the new software. 4) Wait for controller "B" to apply the update and finish rebooting 5) Login to controller "B", navigate to configuration/cluster and click "takeover" 6) Wait for controller "A" to finish restarting, then login to it, navigate to maintenance/system, and roll forward to the new software. 7) Wait for controller "A" to apply the update and finish rebooting 8) Login to controller "B", navigate to configuration/cluster and click "failback"

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Nokia Lumia 920 Windows Phone 8 Announcement

- by Tim Murphy

Today Nokia and Microsoft had an event to officially introduce the Lumia 920. Below is a rundown of some of the things I found interesting. As a person who likes photography there was a lot to drool over. The main feature that caught my attention was PureView with its optical stabilization. This alone should improve the majority of you pictures. Add to that the SmartShoot Object remover that uses multiple images to remove unwanted people or objects that move through your picture and you never have to accept reality again. For the most part the lenses concept introduced in Windows Phone 8 just makes the usability of leveraging camera better. Of course that is Microsoft’s selling point. One lens that caught my attention was the Bing lens. I have to say it is about time that we can take pictures and use them to search for answers using Bing. There were a couple of features shown that involved augmented reality. One was similar to the yapf application that is already in the market which overlays restaurants and other destination over live camera views. The other was using the navigation directions with a live view. Then you get down to some of the physical features of the Lumia 920. The one that got the most stage time is that it has a great 2000mah battery which can be charged wirelessly. They also pointed out the improved glare reduction of the 4.5 in. curved glass screen. This hardware improvement is improved further with software that detects glare conditions and adjusts the display attributes to enhance viewing ease. Adding to the wireless cool factor of the Lumia 920 is the general NFC capabilities. This was demonstrated with NFC docking stations as well as JBL speakers and headphones. There was one more hardware feature that I applauded. The super sensitive touch screen did away with one of my pet peeves with capacitive touch screens. You will never have to remove you gloves to operate your phone again. The mittens that they did the demo with looked more like boxing gloves. I was disappointed with Joe Belfiore said that they were only going to show a couple of new features of the Windows Phone 8 and would hear more at future events. One of the things he did show is the ability to customize which buttons you preferred as defaults in IE10. For example you could have the folders button where the refresh button normally is. He also showed that at long last you can natively take screenshots on your phone. Hopefully he will be back quickly to give us the rest of the features. The most disappointing part of the event was that we never found out when they would be released or how much they would cost. Let’s hope this comes soon. Even with these couple of items still left on my wish list I can’t wait to get my hands on a Lumia 920. del.icio.us Tags: Windows Phone,Windows Phone 8,Nokia,Lumia,Lumia 920,Microsoft

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Oracle NoSQL Database Exceeds 1 Million Mixed YCSB Ops/Sec

- by Charles Lamb

We ran a set of YCSB performance tests on Oracle NoSQL Database using SSD cards and Intel Xeon E5-2690 CPUs with the goal of achieving 1M mixed ops/sec on a 95% read / 5% update workload. We used the standard YCSB parameters: 13 byte keys and 1KB data size (1,102 bytes after serialization). The maximum database size was 2 billion records, or approximately 2 TB of data. We sized the shards to ensure that this was not an "in-memory" test (i.e. the data portion of the B-Trees did not fit into memory). All updates were durable and used the "simple majority" replica ack policy, effectively 'committing to the network'. All read operations used the Consistency.NONE_REQUIRED parameter allowing reads to be performed on any replica. In the past we have achieved 100K ops/sec using SSD cards on a single shard cluster (replication factor 3) so for this test we used 10 shards on 15 Storage Nodes with each SN carrying 2 Rep Nodes and each RN assigned to its own SSD card. After correcting a scaling problem in YCSB, we blew past the 1M ops/sec mark with 8 shards and proceeded to hit 1.2M ops/sec with 10 shards. Hardware Configuration We used 15 servers, each configured with two 335 GB SSD cards. We did not have homogeneous CPUs across all 15 servers available to us so 12 of the 15 were Xeon E5-2690, 2.9 GHz, 2 sockets, 32 threads, 193 GB RAM, and the other 3 were Xeon E5-2680, 2.7 GHz, 2 sockets, 32 threads, 193 GB RAM. There might have been some upside in having all 15 machines configured with the faster CPU, but since CPU was not the limiting factor we don't believe the improvement would be significant. The client machines were Xeon X5670, 2.93 GHz, 2 sockets, 24 threads, 96 GB RAM. Although the clients had 96 GB of RAM, neither the NoSQL Database or YCSB clients require anywhere near that amount of memory and the test could have just easily been run with much less. Networking was all 10GigE. YCSB Scaling Problem We made three modifications to the YCSB benchmark. The first was to allow the test to accommodate more than 2 billion records (effectively int's vs long's). To keep the key size constant, we changed the code to use base 32 for the user ids. The second change involved to the way we run the YCSB client in order to make the test itself horizontally scalable.The basic problem has to do with the way the YCSB test creates its Zipfian distribution of keys which is intended to model "real" loads by generating clusters of key collisions. Unfortunately, the percentage of collisions on the most contentious keys remains the same even as the number of keys in the database increases. As we scale up the load, the number of collisions on those keys increases as well, eventually exceeding the capacity of the single server used for a given key.This is not a workload that is realistic or amenable to horizontal scaling. YCSB does provide alternate key distribution algorithms so this is not a shortcoming of YCSB in general. We decided that a better model would be for the key collisions to be limited to a given YCSB client process. That way, as additional YCSB client processes (i.e. additional load) are added, they each maintain the same number of collisions they encounter themselves, but do not increase the number of collisions on a single key in the entire store. We added client processes proportionally to the number of records in the database (and therefore the number of shards). This change to the use of YCSB better models a use case where new groups of users are likely to access either just their own entries, or entries within their own subgroups, rather than all users showing the same interest in a single global collection of keys. If an application finds every user having the same likelihood of wanting to modify a single global key, that application has no real hope of getting horizontal scaling. Finally, we used read/modify/write (also known as "Compare And Set") style updates during the mixed phase. This uses versioned operations to make sure that no updates are lost. This mode of operation provides better application behavior than the way we have typically run YCSB in the past, and is only practical at scale because we eliminated the shared key collision hotspots.It is also a more realistic testing scenario. To reiterate, all updates used a simple majority replica ack policy making them durable. Scalability Results In the table below, the "KVS Size" column is the number of records with the number of shards and the replication factor. Hence, the first row indicates 400m total records in the NoSQL Database (KV Store), 2 shards, and a replication factor of 3. The "Clients" column indicates the number of YCSB client processes. "Threads" is the number of threads per process with the total number of threads. Hence, 90 threads per YCSB process for a total of 360 threads. The client processes were distributed across 10 client machines. Shards KVS Size Clients Mixed (records) Threads OverallThroughput(ops/sec) Read Latencyav/95%/99%(ms) Write Latencyav/95%/99%(ms) 2 400m(2x3) 4 90(360) 302,152 0.76/1/3 3.08/8/35 4 800m(4x3) 8 90(720) 558,569 0.79/1/4 3.82/16/45 8 1600m(8x3) 16 90(1440) 1,028,868 0.85/2/5 4.29/21/51 10 2000m(10x3) 20 90(1800) 1,244,550 0.88/2/6 4.47/23/53

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