Hello;
I am trying to install the HP Deskjet AIO (non-network) driver on my machine, which is running the 64-bit version of Windows 7.
Before installing it, Windows detected my printer just fine... But I wanted to use the HP scanning application, because tt allows me to scan several photos at once.
I ran the DJ_AIO_NonNetwork_ENU_NB file I got from their site, and the installation went almost without a problem... However, at the part where it should have detected the printer, it didn't, so I skipped it - telling the installer I'll connect the printer later. After it was finished I was able to use it regularly, and also scan using the wanted HP application.
However, the installer kept popping at random intervals, and giving me an error message.
Yesterday I tried removing all the installed HP Applications, and installing from scratch. Running the same installer setup, it now insists that it does not support my operating system, and that 64-bit Vista is the highest it can go... I just don't understand why this is occuring all of the sudden.
Has anybody here successfully installed the AIO driver on the 64-bit version of Windows 7?
UPDATE:
Been chatting with HP chat support over the weekend. Managed to really mess up my windows. At first, they told me to uninstall using an "unintall_l3" batch file inside their installer package, and then reinstall. Didn't work. Also the "l4" batch didn't make any difference. Afterwards I was told to install "Windows install clean up" and remove many hp entries (most of which were not listed on my computer), and I also removed many other hp entries I bumped upon. Then my office 2k7 started failing. I searched around the web, and ran Security Restore, so now my office works, but my windows explorer is all buggy - can't seem to open windows explorer - it hangs while trying to load my hard drives, or completely ignores them and just shows my libraries.
Anyone here has any idea how I can restore my win7 to normal, with or without the annoying scanner?
UPDATE 2:
Ok - explorer back to normal. I guess I just had to wait until it finishes searching while opening the windows explorer for the first time after the Security Restore. Scanner still not working though.
