Search Results

Search found 5322 results on 213 pages for 'answers'.

Page 39/213 | < Previous Page | 35 36 37 38 39 40 41 42 43 44 45 46  | Next Page >

  • Are there any empirical studies on the effect of different languages on software quality?

    - by jgre
    The proponents of functional programming languages assert that functional programming makes it easier to reason about code. Those in favor of statically typed languages say that their compilers catch enough errors to make up for the additional complexity of type systems. But everything I read on these topics is based on rational argument, not on empirical data. Are there any empirical studies on what effects the different categories of programming languages have on defect rates or other quality metrics? (The answers to this question seem to indicate that there are no such studies, at least not for the dynamic vs. static debate)

    Read the article

  • What Contents in a Young Programmer's Personal Website

    - by DotNetStudent
    I recently stumbled upon this question in which the contents a professional programmer's website should have were discussed and I agree with most of the answers there. However, I am by no means a professional programmer (just came out from university) and so I am a bit lost in what concerns the contents I should provide in the personal website I am designing for myself now. I do have a pretty nice job at a fast-growing software company but I would really like to present myself to the outside world in a nice but humble manner since my curriculum is by no means a long one. Any ideas?

    Read the article

  • How can a gamepad control THE mouse?

    - by Boris
    There are many questions about this subject: Remapping both mouse and keyboard to a gamepad How do I configure a joystick or gamepad? How to control the mouse pointer via my keyboard? ... But the purpose of these questions/answers is to be able to use the gamepad for playing a game. I would a like a solution to use the gamepad to control THE mouse. To replace the mouse by the gamepad in all applications. That way I could control my computer in the living-room from my couch with a wireless gamepad.

    Read the article

  • How to Upgrade Oracle JDK and remove old JDK settings

    - by obysr
    i searched and not found how to upgrade oracle jdk in here. I'm not satisfied with OpenJDK7 because it doesn't come with Java Compiler. I has installed and configured Sun Java SDK 6 and i want to upgrade to Oracle JDK 7. I searched ppas from launchpad an wubp8 but it didn't work. How should I do to upgrade Sun JDK 6 to Oracle JDK 7 and also clearly remove all Sun JDK 6 settings? I'm very grateful for your answers. Sorry for my english

    Read the article

  • New games for 2011

    - by Oli
    I know there have been other questions like "What native games are available?" and they often have issues because they turn into a never-ending list of every game ever released for Linux. But I'd like to know what's coming out this year. Good answers can include: A game that's coming out in 2011 A Linux port being released for games that might be older (eg Trine) As much information and as many screenshots and links as possible Few old games unless they're doing a major update that changes the game very significantly. One game per answer, add as much information as possible and work with each other to build a catalogue of awesome things to look forward to this year.

    Read the article

  • PeopleSoft and Fusion Middleware White Paper

    - by david.bain
    We all know that PeopleTools is a very productive Enterprise Application Platform. It provides business logic, ui, reporting, integration etc.. . . virtually the entire stack. The question many PeopleSoft users have is 'If I have PeopleSoft, what can Fusion Middleware do for me?'. An excellent question. A white paper has just been published that answers that question. It's available on the www.oracle.com/peoplesoft site under the 'White Paper' link. Select the link that says 'Read this White Paper to learn how your PeopleSoft Application can benefit from Oracle Fusion Middleware'. After you've read the paper and are interested in more details, be sure to visit the PeopleSoft - Fusion Middleware Best Practice Center here: http://www.oracle.com/technology/tech/fmw4apps/peoplesoft/index.html

    Read the article

  • Which framework would you recommend to use to add "social networking" components to a website?

    - by blueberryfields
    Given which already enables users to create and publish content, is there a service or tool which can add the standard social networking suite of components? Specifically, I'm looking quickly add functionality which allows users to friend each other, vote on/like/rank content on the site, send each other links to parts they find interesting, chat and send offline message each other. There's no specific limitation on the technology used for these components - as long as its been proven to work, and scales without issue. I'd slightly prefer a solution which is offered as a service rather than one that I have to install. Edit Some additional commenter requested clarifications - there are no restrictions that the site imposes on user identification or authentication. Feel free to assume that portion of the work is not relevant to the answers.

    Read the article

  • Why use apt-get upgrade instead of apt-get dist-upgrade?

    - by jimirings
    I usually use apt-get update && apt-get upgrade to run my updates and upgrades instead of the GUI because it seems to run more quickly. However, I've noticed lately that I often get a message that one of my upgrades was held back. I then usually run dist-upgrade to run it through and it works fine. As far as I can tell after reading this question and its answers, dist-upgrade does all the same things and then some. So, my question is: Why use apt-get upgrade at all? Why not use apt-get dist-upgrade all the time? Why does apt-get upgrade even exist?

    Read the article

  • Six Rubens’ Tubes Combined Into a Fire-Based Music Visualizer [Video]

    - by Jason Fitzpatrick
    The last Rubens’ Tube setup we shared with you was but a simple single tube. This impressive setup is six independent tubes that register distinct frequencies of sound in a musical composition as standing flames. Check out the video to see it in action. Curious about the Rubens’ Tubes? Read more about the phenomenon here. [via Design Boom] 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

    Read the article

  • Visualize flowchart diagram with multiple end symbols

    - by platzhirsch
    I am looking for a standardize way to visualize the following hierarchical logic: The state of the thread is represented by the answers to the hierarchical set of question You can read this listing like a flowchart, you iterate over the questions decide, go one step deeper and so on. Therefore I thought the best way to visualize it, using a flowchart. The problem is, in this hierarchical set it is possible to end in more than one state and its totally valid. I have never seen a flowchart where you can enter more than one state. Is it still possible and I am missing the right symbol to present this logic or are flowchart not fitting anyway? What other graphical representation could I use, is there something fitting in UML? A non-deterministic state machine seems not to be intuitive enough, transfering it into a deterministic state machine would result in to many states, and so on.

    Read the article

  • How to load Xmir on Ubuntu Touch Saucy

    - by jaro123
    How to load Xmir on Ubuntu 13.10 Nexus 7 tablet, unity8 + lightdm + mir, unity-system-compositor + Xorg installed. Still getting message above after system reboot in the /var/log/Xorg.0.log : [ 81.542] (II) "glx" will be loaded by default. [ 81.542] (WW) "xmir" is not to be loaded by default. Skipping. [ 81.542] (II) LoadModule: "dri2" Thanks Note: No, this question is not duplicate with How to load Xmir on Ubuntu 13.10 because. My note that this do not work on Ubuntu Touch Saucy + Nexus7 tablet was removed by fossfreedom. I do feel it duplicate also, but this moderator issue. There is no chance to response on equal topic, even when it is not obviously solving the problem. I do consider this confusing and causing incomplete answers.

    Read the article

  • What should you bring to the table as a Software Architect?

    - by Ahmad Mageed
    There have been many questions with good answers about the role of a Software Architect (SA) on StackOverflow and Programmers SE. I am trying to ask a slightly more focused question than those. The very definition of a SA is broad so for the sake of this question let's define a SA as follows: A Software Architect guides the overall design of a project, gets involved with coding efforts, conducts code reviews, and selects the technologies to be used. In other words, I am not talking about managerial rest and vest at the crest (further rhyming words elided) types of SAs. If I were to pursue any type of SA position I don't want to be away from coding. I might sacrifice some time to interface with clients and Business Analysts etc., but I am still technically involved and I'm not just aware of what's going on through meetings. With these points in mind, what should a SA bring to the table? Should they come in with a mentality of "laying down the law" (so to speak) and enforcing the usage of certain tools to fit "their way," i.e., coding guidelines, source control, patterns, UML documentation, etc.? Or should they specify initial direction and strategy then be laid back and jump in as needed to correct the ship's direction? Depending on the organization this might not work. An SA who relies on TFS to enforce everything may struggle to implement their plan at an employer that only uses StarTeam. Similarly, an SA needs to be flexible depending on the stage of the project. If it's a fresh project they have more choices, whereas they might have less for existing projects. Here are some SA stories I have experienced as a way of sharing some background in hopes that answers to my questions might also shed some light on these issues: I've worked with an SA who code reviewed literally every single line of code of the team. The SA would do this for not just our project but other projects in the organization (imagine the time spent on this). At first it was useful to enforce certain standards, but later it became crippling. FxCop was how the SA would find issues. Don't get me wrong, it was a good way to teach junior developers and force them to think of the consequences of their chosen approach, but for senior developers it was seen as somewhat draconian. One particular SA was against the use of a certain library, claiming it was slow. This forced us to write tons of code to achieve things differently while the other library would've saved us a lot of time. Fast forward to the last month of the project and the clients were complaining about performance. The only solution was to change certain functionality to use the originally ignored approach despite early warnings from the devs. By that point a lot of code was thrown out and not reusable, leading to overtime and stress. Sadly the estimates used for the project were based on the old approach which my project was forbidden from using so it wasn't an appropriate indicator for estimation. I would hear the PM say "we've done this before," when in reality they had not since we were using a new library and the devs working on it were not the same devs used on the old project. The SA who would enforce the usage of DTOs, DOs, BOs, Service layers and so on for all projects. New devs had to learn this architecture and the SA adamantly enforced usage guidelines. Exceptions to usage guidelines were made when it was absolutely difficult to follow the guidelines. The SA was grounded in their approach. Classes for DTOs and all CRUD operations were generated via CodeSmith and database schemas were another similar ball of wax. However, having used this setup everywhere, the SA was not open to new technologies such as LINQ to SQL or Entity Framework. I am not using this post as a platform for venting. There were positive and negative aspects to my experiences with the SA stories mentioned above. My questions boil down to: What should an SA bring to the table? How can they strike a balance in their decision making? Should one approach an SA job (as defined earlier) with the mentality that they must enforce certain ground rules? Anything else to consider? Thanks! I'm sure these job tasks are easily extended to people who are senior devs or technical leads, so feel free to answer at that capacity as well.

    Read the article

  • Is there alternative way to sell android app?

    - by user34412
    I am a developer of android apps from Macedonia. So my country is not on the list of countries that one can sell paid app from (on the Android Market). I have a few apps ready for several months now and I am really struggling to find a way, alternative to sell my apps and have it licensed. I know that there are several markets that sell android app, but I want my apps to be licensed as well, and that is very important to me. I know that there are many countries that are not on that list, so if there are developers that had similar experience and solved their problems, please share your experience with me. I am eager to know if there is something I can do? Thank u for your answers in advance.

    Read the article

  • Design patterns frequently seen in embedded systems programming

    - by softwarelover
    I don't have any question related to coding. My concerns are about embedded systems programming independent of any particular programming language. Because I am new in the realm of embedded programming, I would quite appreciate responses from those who consider themselves experienced embedded systems programmers. I basically have 2 questions. Of the design patterns listed below are there any seen frequently in embedded systems programming? Abstraction-Occurrence pattern General Hierarchy pattern Player-Role pattern Singleton pattern Observer pattern Delegation pattern Adapter pattern Facade pattern Immutable pattern Read-Only Interface pattern Proxy pattern As an experienced embedded developer, what design patterns have you, as an individual, come across? There is no need to describe the details. Only the pattern names would suffice. Please share your own experience. I believe the answers to the above questions would work as a good starting point for any novice programmers in the embedded world.

    Read the article

  • What is your favorite Software Engineering methodology?

    - by bmdhacks
    I'm hoping the SO crowd can help me expand my definitions of methodology buzzwords such as SCRUM, Agile, XP, Waterfall, etc, and give some enlightenment as to which approach is the best. If there's some specific book or web page that really captures your philosophy on constructing software with teams of programmers, please indicate it. EDIT: Please don't say, "I use a little of everything." without any more detail. If you haven't read any books or websites that have been helpful, now's your chance to enlighten the world by describing your experience-learned methodology. I would encourage the moderators to up-vote more descriptive answers. It's OK if you haven't read any books and made up your own style from experience, but please describe that style so we can learn from you. Thanks for taking the time to answer my question.

    Read the article

  • Why aren't we all doing model driven development yet ?

    - by KeesDijk
    I am a true believer in Model Driven Development, I think it has the possibility to increase productivity, quality and predictability. When looking at MetaEdit the results are amazing. Mendix in the Netherlands is growing very very fast and has great results. I also know there are a lot of problems versioning of generators, templates and framework projects that just aren't right for model driven development (not enough repetition) higher risks (when the first project fails, you have less results than you would have with more traditional development) etc But still these problems seem solvable and the benefits should outweigh the effort needed. Question: What do you see as the biggest problems that make you not even consider model driven development ? I want to use these answers not just for my own understanding but also as a possible source for a series of internal articles I plan to write.

    Read the article

  • Configuring 12voip with a sip softphone in Ubuntu

    - by Joey
    I want to change my work PC to Ubuntu but one thing is in my way... We use 12voip since we didn't find lower calling rates in Europe. The thing is 12voip doesn't have a Linux program :-(. I tried to set it up with instructions from this page (under 'Software configuration') with almost all clients that the software center of Ubuntu offers, but the best results i got to had a lot of echo. Now i must admit this echo exists also with the Windows version of the program, but there- once you use headphones its gone, while on the Ubuntu sip phones it stays and its worst in general. I don't know if my problem has to do with codecs or something else, and i was hoping someone can help check it and tell me which sip phone i can work with, and instructions on how to configure it correctly. Btw i tried Google, and all i could find were questions like mine or similar, no good answers. Thanks!

    Read the article

  • How Will I Know When My Exam Results Are Available?

    - by Brandye Barrington
    On November 15, 2012, Oracle Certification exam results became available directly from Oracle's certification portal, CertView. This change requires candidates to authenticate their CertView accounts before being able to access their exam results. The Oracle Certification team has developed a series of videos to help candidates through this new process.  Check back often as we will be highlighting these videos over the coming weeks. You can find all the information you will need on this new process along with relevant questions and answers on our website. As always, you can contact Oracle Certification Support if you need assistance. YOUR QUESTIONS ANSWERED More Information FAQ: Receiving Exam Scores FAQ: How Do I Log Into CertView? FAQ: How To Get Exam Results FAQ: Accessing Exam Results in CertView FAQ: What If I Don't Get An Exam Results Email Alert? FAQ: How To Download and Print Exam Score Reports FAQ: What If I Think My Exam Results Are Wrong In CertView? FAQ: Is Oracle Changing The Way That Exams Are Scored?

    Read the article

  • Can I use CodeSynthesis XSD (C++/Tree mapping) together with a GPLv3-licensed library?

    - by Erik Sjölund
    Is it possible to write an open source project that uses generated code from CodeSynthesis XSD (C++/Tree) and then link it to a third-party library that is licensed under the GPL version 3? Some background information: CodeSynthesis XSD is licensed under the GPL version 2 but with an extra FLOSS exception (http://www.codesynthesis.com/projects/xsd/FLOSSE). C++ source code generated from CodeSynthesis XSD (C++/Tree) needs to be linked against Xerces (http://xerces.apache.org/xerces-c/) that is licensed under the Apache License 2.0. Update I posted a similar question on the xsd-users mailing list two years ago but I didn't fully understand the answers. In that email thread, I wrote: I think it is the GPL version 3 software that doesn't allow itself be linked to software that can't be "relicensed" to GPL version 3 ( for instance GPL version 2 software ). That would also include XSD as the FLOSS exception doesn't give permission to "relicense" XSD to GPL version 3.

    Read the article

  • SQL SERVER – Download FREE PDFs from SQLAuthority.com

    - by Pinal Dave
    Throughout the last seven years, we have created many PDF downloads from SQLAuthority.com and many are very much appreciated by users. I just wanted to list all the downloads which we have created so far in a single place, hence here is the blog post which contains all the PDF downloads which we have created so far. SQL Server Interview Questions and Answers Download Beginning Big Data with NuoDB SQL Server Management Studio Keyboard Shorts Download SQL Server 2008 Certification Path Complete Download SQL Server Cheat Sheet Download SQL Server Database Coding Standards and Guidelines Complete List Download SQL Server Indexing Checklist Let me know which one of the PDF you like the most and if you expect us to create any more PDF articles. Leave a comment. Additionally, we have created various script bank for all the script which has been used on SQLAuthority.com so far. You can get access to the scripts by clicking on following link. SQLAuthority.com Scripts Download Reference : Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

    Read the article

  • As a game developer, which data structure use for develop the game? [duplicate]

    - by Rizwanabbasi
    This question already has an answer here: When should vector/list be used? 5 answers We are developing a game for bank robbery. The game plots a bank robbery. Lots of people witness that robbery. Our game will load the lists of suspected offenders while the players (witnesses) will have to identify the offenders of this robbery. Game should load list of offenders to identify the one as quickly as possible. Admin can add/remove offenders in the lists and two or more lists of offenders can also be merged into one (to show it to the player). As a game developer, which data structure we should use for develop the game? Justify your selection with solid arguments. Remember the most critical requirement is that the list should load super fast.

    Read the article

  • Using Visual Studio as a Task-Focused IDE

    - by Jay Stevens
    Are there patterns or libraries or any official Microsoft SDK for using Visual Studio as a specifically Task-Focused UI? For example, both Revolution R (IDE for the R language) and SQL 2012 (and I think SQL 2008 and possibly 2005) use Visual Studio as the underlying IDE framework. Is there an officially supported SDK and/or examples/samples for doing this type of thing? I am building a language Parser for an existing language - whose only available IDE is INSANELY expensive - using Irony (and eventually will generate a Language Service as well). Any direct or indirect suggestions/answers are appreciated.

    Read the article

  • SQLAuthority News – #TechEdIn – TechEd India 2012 Memories and Photos

    - by pinaldave
    TechEd India 2012 was held in Bangalore last March 21 to 23, 2012. Just like every year, this event is bigger, grander and inspiring. Pinal Dave at TechEd India 2012 Family Event Every single year, TechEd is a special affair for my entire family.  Four months before the start of TechEd, I usually start to build the mental image of the event. I start to think  about various things. For the most part, what excites me most is presenting a session and meeting friends. Seriously, I start thinking about presenting my session 4 months earlier than the event!  I work on my presentation day and night. I want to make sure that what I present is accurate and that I have experienced it firsthand. My wife and my daughter also contribute to my efforts. For us, TechEd is a family event, and the two of them feel equally responsible as well. They give up their family time so I can bring out the best content for the Community. Pinal, Shaivi and Nupur at TechEd India 2012 Guinea Pigs (My Experiment Victims) I do not rehearse my session, ever. However, I test my demo almost every single day till the last moment that I have to present it already. I sometimes go over the demo more than 2-3 times a day even though the event is more than a month away. I have two “guinea pigs”: 1) Nupur Dave and 2) Vinod Kumar. When I am at home, I present my demos to my wife Nupur. At times I feel that people often backup their demo, but in my case, I have backup demo presenters. In the office during lunch time, I present the demos to Vinod. I am sure he can walk my demos easily with eyes closed. Pinal and Vinod at TechEd India 2012 My Sessions I’ve been determined to present my sessions in a real and practical manner. I prefer to present the subject that I myself would be eager to attend to and sit through if I were an audience. Just keeping that principle in mind, I have created two sessions this year. SQL Server Misconception and Resolution Pinal and Vinod at TechEd India 2012 We believe all kinds of stuff – that the earth is flat, or that the forbidden fruit is apple, or that the big bang theory explains the origin of the universe, and so many other things. Just like these, we have plenty of misconceptions in SQL Server as well. I have had this dream of co-presenting a session with Vinod Kumar for the past 3 years. I have been asking him every year if we could present a session together, but we never got it to work out, until this year came. Fortunately, we got a chance to stand on the same stage and present a single subject.  I believe that Vinod Kumar and I have an excellent synergy when we are working together. We know each other’s strengths and weakness. We know when the other person will speak and when he will keep quiet. The reason behind this synergy is that we have worked on 2 Video Learning Courses (SQL Server Indexes and SQL Server Questions and Answers) and authored 1 book (SQL Server Questions and Answers) together. Crowd Outside Session Hall This session was inspired from the “Laurel and Hardy” show so we performed a role-playing of those famous characters. We had an excellent time at the stage and, for sure, the audience had a wonderful time, too. We had an extremely large audience for this session and had a great time interacting with them. Speed Up! – Parallel Processes and Unparalleled Performance Pinal Dave at TechEd India 2012 I wanted to approach this session at level 400 and I was very determined to do so. The biggest challenge I had was that this was a total of 60 minutes of session and the audience profile was very generic. I had to present at level 100 as well at 400. I worked hard to tune up these demos. I wanted to make sure that my messages would land perfectly to the minds of the attendees, and when they walk out of the session, they could use the knowledge I shared on their servers. After the session, I felt an extreme satisfaction as I received lots of positive feedback at the event. At one point, so many people rushed towards me that I was a bit scared that the stage might break and someone would get injured. Fortunately, nothing like that happened and I was able to shake hands with everybody. Pinal Dave at TechEd India 2012 Crowd rushing to Pinal at TechEd India 2012 Networking This is one of the primary reasons many of us visit the annual TechEd event. I had a fantastic time meeting SQL Server enthusiasts. Well, it was a terrific time meeting old friends, user group members, MVPs and SQL Enthusiasts. I have taken many photographs with lots of people, but I have received a very few back. If you are reading this blog and have a photo of us at the event, would you please send it to me so I could keep it in my memory lane? SQL Track Speaker: Jacob and Pinal at TechEd India 2012 SQL Community: Pinal, Tejas, Nakul, Jacob, Balmukund, Manas, Sudeepta, Sahal at TechEd India 2012 Star Speakers: Amit and Balmukund at TechEd India 2012 TechED Rockstars: Nakul, Tejas and Pinal at TechEd India 2012 I guess TechEd is a mix of family affair and culture for me! Hamara TechEd (Our TechEd) Please tell me which photo you like the most! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

    Read the article

  • Exporting the frames in a Flash CS5.5 animation and possibly creating the spritesheet

    - by Adam Smith
    Some time ago, I asked a question here to know what would be the best way to create animations when making an Android game and I got great answers. I did what people told me there by exporting each frame from a Flash animation manually and creating the spritesheet also manually and it was very tedious. Now, I changed project and this one is going to contain a lot more animations and I feel like there has to be a better way to to export each frame individually and possibly create my spritesheets in an automated manner. My designer is using Flash CS5.5 and I was wondering if all of this was possible, as I can't find an option or code examples on how to save each frame individually. If this is not possible using Flash, please recommend me another program that can be used to create animations without having to create each frame on its own. I'd rather keep Flash as my designer knows how to use it and it's giving great results.

    Read the article

  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

    Read the article

< Previous Page | 35 36 37 38 39 40 41 42 43 44 45 46  | Next Page >