Sharepoint AD imported users are becomming sporadically corrupted, causing us to have to create a new account
- by TrevJen
Sharepoint 2007 MOSS with AD imported users. All servers are 2008.
***UPDATE
More details in testing. This Sharepoint is in an AD Child domain (clients.mycompany.local), which is sub to the root of the AD tree (mycompany.local). The user is in the parent tree (as are half of the other functional users. I have elevated the user rights to Domain. In looking at the logs, it seems that the Sharepoint server is trying to authenticate them by querying the DC for the clients domain (which is the way it normally works and still works for all existing identically configured users). I think if I could force it to authenticate up to the top domain DC then it would be ok??
I have around 50 users, over the past 2 months, I have had a handful of the users suddenly unable to login to Sharepoint. When they login, they either get a blank screen or they are repropmted. These users are using accounts that have been used for many months, sometimes the problem originates with a password change. In all cases, the users account works on every other Active Directory authenticated resource (domain, exchange, LDAP).
In the most recent case, last night I was forced deleted a user ("John smith") because of corruption. The orifinal account name was jsmith. I deleted him from active directory, then deleted him from the profile list in Sharepoint Shared Services. I could not find a way to delete him from the Sharepoint user list, but I reran the import after recreating his account (renamed it too just to be sure to "smithj"). At first, this did not wor, the user could still access all other resources but Sharepoint. then, some 30 minutes later it inexplicably started working.
This morning, the user changed passwords, which immediatly broke the login on Sharepoint again.
Logs by request from matt b
Office SharePoint Server Date: 4/13/2010 2:00:00 PM Event ID: 7888 Task Category: Office Server General Level: Error Keywords: Classic User: N/A Computer: nb-portal-01.clients.netboundary.local Description: A runtime exception was detected. Details follow. Message: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) – TrevJen 19 hours ago
Techinal Details: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex) at Microsoft.SharePoint.Library.SPRequest.UpdateField(String bstrUrl, String bstrListName, String bstrXML) at Microsoft.SharePoint.SPField.UpdateCore(Boolean bToggleSealed) – TrevJen 19 hours ago
at Microsoft.SharePoint.SPField.Update() at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.PushSchemaToList(Boolean& bAddedColumn) at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.UserSynchronizer.SynchFull() at Microsoft.Office.Server.UserProfiles.SiteSynchronizer.Synch() at Microsoft.Office.Server.Diagnostics.FirstChanceHandler.ExceptionFilter(Boolean fRethrowException, TryBlock tryBlock, FilterBlock filter, CatchBlock catchBlock, FinallyBlock finallyBlock) – TrevJen 19 hours ago
Log Name: Application Source: Office SharePoint Server Date: 4/13/2010 2:00:00 PM Event ID: 5553 Task Category: User Profiles Level: Error Keywords: Classic User: N/A Computer: nb-portal-01.clients.netboundary.local Description: failure trying to synch site 6fea15e2-0899-4c19-9016-44d77834c018 for ContentDB b2002b0b-3d4c-411a-8c4f-3d047ca9322c WebApp 3aff7051-455d-4a70-a377-5b1c36df618e. Exception message was Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)). – TrevJen 18 hours ago
