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• Small Business Marketing: Customer Service Gone Wrong

  Another example of the negative marketing impact of poor customer service, plus productivity tips, a resource for business start-up funds and a big lesson from Hilton hotels.

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• Small Business Marketing: Customer Service Gone Wrong

  Another example of the negative marketing impact of poor customer service, plus productivity tips, a resource for business start-up funds and a big lesson from Hilton hotels.

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• RIAA/MPAA Want Monitoring Software, Border Checks

  <b>OSNews:</b> "Another article on intellectual property enforcement? Yes, since I consider this to be the most important struggle technology has to face over the coming decade."

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• Confirmed: Mandriva in Acquisition Talks

  <b>IT World:</b> "After years of fiscal ups and downs, it now appears Mandriva S.A., makers of the Mandriva Linux distribution, may be up on the seller's block."

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• System security? What about your DATA!

  <b>Fewt:</b> "Lets stop selling the make believe case that Desktop Linux is any more secure than Windows because it just plain isn't."

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• Symantec Weds Backup and Security for Small Businesses

  Symantec has combined its data backup and security products for small businesses.

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• It's a Windows vs. Linux Mobile Market Turf War

  <b>ServerWatch:</b> "The latest smartphone sales figures from NPD Group show Google's Linux-based Android OS blowing the iPhone and Windows Mobile clean out of the water."

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• Linux Kernel Devs: We Need New Blood

  <b>Linux Planet:</b> "The Linux kernel development team is turning into a gaggle of geezers. Where is the next generation of Linux kernel developers?"

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• Phishers Ambush Military Credit Unions

  A number of bogus Web sites that appear to be the official pages of a pair of credit unions used by military personnel are actually phishing traps designed to steal soldiers' identities.

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• Tray Notify Part I

  Part one of a series that illustrates using WCF to communicate between a Windows service and client application.

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• Linux: The Final Frontier?

  <b>IT World:</b> "The Linux marketplace has matured. The heavy lifting has been done," she said. "Working with the CodePlex Foundation is addressing the next generation of challenges."

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• Some Bankers Opt for iPhone Over Blackberry

  Considered one of the last preserves of the anti-iPhone contingent, now even some in the financial industry are making the move.

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• Opera betas 10.5 for Linux and FreeBSD

  <b>The Register: </b>"Opera 10.53 beta for Linux and FreeBSD is the first Unix beta of Evenes, the browser built atop the company's new Carakan JavaScript engine."

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• Intel Upgrades Atom, Targeting Smartphones

  Intel claims its new Atom offer lower power consumption, tinier size and reduced costs.

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• Cool: fastest linux on the road

  <b>Handle With Linux:</b> "This is the Mavizen electrical superbike, and it runs a custom Linux operating system!"

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• One Android To Rule Them All?

  <b>Steaming Open Cup:</b> "Speculations are rife that Google has finally decided to put an end to fragmentation in the Android OS. Will we really start seeing an overwhelming majority of Android smartphones running the same version?"

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• Study Says to SMBS: You Don't Know Security

  A study shows that while most SMBs worry about small business computer security, they have no idea how to prevent it or how to protect themselves from bank fraud and identity theft.

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• Mobile Commerce Advantages for Retailers Emerging

  Using mobile devices to shop is starting to catch on but has some hurdles to clear before it gains broad acceptance with U.S. consumers, according to a new report.

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• ChatSync Offers Social Media Data Archive

  Devrex Gear has already taken on instant-messaging archiving. Now it's looking to the broader social media landscape, offering enterprises a new path to regulatory compliance.

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• Microsoft: Patch for Office XP Flaw 'Infeasible'

  How does Microsoft plan to handle a validation flaw in Windows XP that's not covered by its monthly Patch Tuesday series of fixes?

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• Open Source Deduplication: Ready for Enterprises?

  <b>Enterprise Storage Forum:</b> "In just a few years, data deduplication has gone from a technology with a lot of promise that only very large enterprises could afford to one that is nearly ubiquitous for making the most of backup and recovery."

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• Make It Happen at OSCON, July 19-23, 2010

  <b>OSCON:</b> "Open source isn't just about being cost-effective, it's leading in innovation. You can change the game in your business, your community or even the world."

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• Linux kernel 2.6.34 for Ubuntu Lucid

  <b>MyThoughts:</b> "For all the people who are waiting for the Linux 2.6.34 kernel for Ubuntu the wait is over. The kernel is available for Ubuntu Lucid right now, the downside is that you have to compile it yourself, the upside there's an article for that."

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• Mozilla Jetpack Gears Up for Integration with Firefox 4

  While the Mozilla Jetpack SDK is still a work in progress, it is set to be an integrated part of the upcoming Firefox 4 release and continues to gain new features and capabilities with each new SDK release.

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• MySQL: Functional Partitioning

  <b>Database Journal:</b> "This post contains common different methods of functional partitioning and common considerations for database setup and capacity."

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