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• Silverlight Cream for April 27, 2010 -- #849

  - by Dave Campbell

  In this Issue: Mike Snow, Kunal Chowdhury, Giorgetti Alessandro, Alexander Strauss, Corey Schuman, Kirupa, John Papa, Miro Miroslavov, Michael Washington, and Jeremy Likness. Shoutouts: Erik Mork and crew have posted their latest This Week In Silverlight April 23 2010 The Silverlight Team announced Microsoft releases Silverlight-powered Windows Intune beta Jesse Liberty has posted his UK and Ireland Slides and Links The Expression Blend and Design Blog reports a Minor Update to The Expression Blend 4 Release Candidate From SilverlightCream.com: Silverlight Tip of the Day #6 – Toast Notifications Mike Snow has Tip #6 up today and it's about Toast notifications in OOB apps: Restrictions, creation, showing, and the code. Silverlight Tutorials Chapter 2: Introduction to Silverlight Application Development Part 2 of Kunal Chowdhury's Introductory tutorial set is up ... he's covering how to create a Silverlight project, what's contained in it, and creating a User Control. Silverlight, M-V-VM ... and IoC - part 3 Giorgetti Alessandro has part 3 of his Silverlight, IOC, and MVVM series up... this one with an example using the code discussed previously. The project is on CodePlex, and he's not done with the series. Application Partitioning with MEF, Silverlight and Windows Azure – Part I Alexander Strauss is discussing Silverlight and MEF for loosely-coupled and partitioned apps. He's also using Azure in this discussion. geekSpeak Recording - Five Key Developer Features in Expression Blend with Corey Schuman Check out the latest geekSpeak on Channel 9 where Corey Schuman talks about the 5 key Developer Features in Expression Blend that will improve your productivity. Using the ChangePropertyAction Kirupa is discussing and demonstrating ChangePropertyAction. Check out the demo near the top of the post, then read how to do it, and download the source. 3 Free Silverlight Demos John Papa blogged about the 2 demos (with source) that have been updated to SL4, and a new one all by Microsoft Luminaries Karen Corby, Adam Kinney, Mark Rideout, Jesse Bishop, and John Papa: "ScrapBook", "HTML and Video Puzzle", and "Rich Notepad". Floating Visual Elements I like Miro Miroslavov's comment: "every Silverlight application “must” have some objects floating around in a quite 3D manner" :) ... well they do that on the CompletIT site, and this is part 2 of their explanation of how all that goodness works. MVVM – A Total Design Change Of Your Application With No Code With some Blend goodness, Michael Washington completely reorganizes the UI of an MVVM application without touching any code ... project included MVVM with Transaction and View Locator Example Jeremy Likness responded to reader requests and has an example up, with explanation, of marrying his last two posts: transactions with MVVM and View Model Locator. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• When done is not done

  - by Tony Davis

  Most developers and DBAs will know what it’s like to be asked to do "a quick tidy up" on a project that, on closer inspection, turns out to be a barely working prototype: as the cynical programmer says, "when you’re told that a project is 90% done, prepare for the next 90%". It is easy to convince a layperson that an application is complete just by using test data, and sticking to the workflow that the development team has implemented and tested. The application is ‘done’ only in the sense that the anticipated paths through the software features, using known data, are fully supported. Reality often strikes only when testers reveal its strange and erratic behavior in response to behavior from the end user that strays from the "ideal". The problem is this: how do we measure progress, accurately and objectively? Development methods such as Scrum or Kanban, when implemented rigorously, can mitigate these problems for developers, to some extent. They force a team to progress one small, but complete feature at a time, to find out how long it really takes for this feature to be "done done"; in other words done to the point where its performance and scalability is understood, it is tested for all conceivable edge cases and doesn’t break…it is ready for prime time. At that point, the team has a much more realistic idea of how long it will take them to really complete all the remaining features, and so how far away the end is. However, it is when software crosses team boundaries that we feel the limitations of such techniques. No matter how well drilled the development team is, problems will still arise if they don’t deploy frequently to a production environment. If they work feverishly for months on end before finally tossing the finished piece of software over the fence for the DBA to deploy to the "real world" then once again will dawn the realization that "done done" is still out of reach, as the DBA uncovers poorly code transactions, un-scalable queries, inefficient caching, and so on. By deploying regularly, end users will also have a much earlier opportunity to tell you how far what you implemented strayed from what they wanted. If you have a tale to tell, anonymized of course, of a "quick polish" project that turned out to be anything but, and what the major problems were, please do share it. Cheers, Tony.

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• Architecture strategies for a complex competition scoring system

  - by mikewassmer

  Competition description: There are about 10 teams competing against each other over a 6-week period. Each team's total score (out of a 1000 total available points) is based on the total of its scores in about 25,000 different scoring elements. Most scoring elements are worth a small fraction of a point and there will about 10 X 25,000 = 250,000 total raw input data points. The points for some scoring elements are awarded at frequent regular time intervals during the competition. The points for other scoring elements are awarded at either irregular time intervals or at just one moment in time. There are about 20 different types of scoring elements. Each of the 20 types of scoring elements has a different set of inputs, a different algorithm for calculating the earned score from the raw inputs, and a different number of total available points. The simplest algorithms require one input and one simple calculation. The most complex algorithms consist of hundreds or thousands of raw inputs and a more complicated calculation. Some types of raw inputs are automatically generated. Other types of raw inputs are manually entered. All raw inputs are subject to possible manual retroactive adjustments by competition officials. Primary requirements: The scoring system UI for competitors and other competition followers will show current and historical total team scores, team standings, team scores by scoring element, raw input data (at several levels of aggregation, e.g. daily, weekly, etc.), and other metrics. There will be charts, tables, and other widgets for displaying historical raw data inputs and scores. There will be a quasi-real-time dashboard that will show current scores and raw data inputs. Aggregate scores should be updated/refreshed whenever new raw data inputs arrive or existing raw data inputs are adjusted. There will be a "scorekeeper UI" for manually entering new inputs, manually adjusting existing inputs, and manually adjusting calculated scores. Decisions: Should the scoring calculations be performed on the database layer (T-SQL/SQL Server, in my case) or on the application layer (C#/ASP.NET MVC, in my case)? What are some recommended approaches for calculating updated total team scores whenever new raw inputs arrives? Calculating each of the teams' total scores from scratch every time a new input arrives will probably slow the system to a crawl. I've considered some kind of "diff" approach, but that approach may pose problems for ad-hoc queries and some aggegates. I'm trying draw some sports analogies, but it's tough because most games consist of no more than 20 or 30 scoring elements per game (I'm thinking of a high-scoring baseball game; football and soccer have fewer scoring events per game). Perhaps a financial balance sheet analogy makes more sense because financial "bottom line" calcs may be calculated from 250,000 or more transactions. Should I be making heavy use of caching for this application? Are there any obvious approaches or similar case studies that I may be overlooking?

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• SQLAuthority News – Weekend Experiment with NuoDB – Points to Pondor and Whitepaper

  - by pinaldave

  This weekend I have downloaded the latest beta version of NuoDB. I found it much improved and better UI. I was very much impressed as the installation was very smooth and I was up and running in less than 5 minutes with the product. The tools which are related to the Administration of the NuoDB seems to get makeover during this beta release. As per the claim they support now Solaris platform and have improved the native MacOS installation. I neither have Mac nor Solaris – I wish I would have experimented with the same. I will appreciate if anyone out there can confirm how the installations goes on these platforms. I have previously blogged about my experiment with NuoDB here: SQL SERVER – Weekend Project – Experimenting with ACID Transactions, SQL Compliant, Elastically Scalable Database SQL SERVER – Beginning NuoDB – Who will Benefit and How to Start SQL SERVER – Follow up on Beginning NuoDB – Who will Benefit and How to Start – Part 2 I am very impressed with the product so far and I have decided to understand the product further deep. Here are few of the questions which I am going to try to find answers with regards to NuoDB. Just so it is clear – NuoDB is not NOSQL, matter of the fact, it is following all the ACID properties of the database. If ACID properties are crucial why many NoSQL products are not adhering to it? (There are few out there do follow ACID but not all). I do understand the scalability of the database however does elasticity is crucial for the database and if yes how? (Elasticity is where the workload on the database is heavily fluctuating and the need of more than a single database server is coming up). How NuoDB has built scalable, elastic and 100% ACID compliance database which supports multiple platforms? How is NOSQL compared to NuoDB’s new architecture? In the next coming weeks, I am going to explore above concepts and dive deeper into the understanding of the same. Meanwhile I have read following white paper written by Experts at University of California at Santa Barbara. Very interesting read and great starter on the subject Database Scalability, Elasticity, and Autonomy in the Cloud. Additionally, my questions are also talking about NoSQL, this weekend I have started to learn about NoSQL from Pluralsight‘s online learning library. I will share my experience very soon. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, T SQL, Technology Tagged: NuoDB

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• Keep website and webservices warm with zero coding

  - by oazabir

  If you want to keep your websites or webservices warm and save user from seeing the long warm up time after an application pool recycle, or IIS restart or new code deployment or even windows restart, you can use the tinyget command line tool, that comes with IIS Resource Kit, to hit the site and services and keep them warm. Here’s how: First get tinyget from here. Download and install the IIS 6.0 Resource Kit on some PC. Then copy the tinyget.exe from “c:\program files…\IIS 6.0 ResourceKit\Tools'\tinyget” to the server where your IIS 6.0 or IIS 7 is running. Then create a batch file that will hit the pages and webservices. Something like this: SET TINYGET=C:\Program Files (x86)\IIS Resources\TinyGet\tinyget.exe"%TINYGET%" -srv:dropthings.omaralzabir.com -uri:http://dropthings.omaralzabir.com/ -status:200"%TINYGET%" -srv:dropthings.omaralzabir.com -uri:http://dropthings.omaralzabir.com/WidgetService.asmx?WSDL - status:200 First I am hitting the homepage to keep the webpage warm. Then I am hitting the webservice URL with ?WSDL parameter, which allows ASP.NET to compile the service if not already compiled and walk through all the operations and reflect on them and thus loading all related DLLs into memory and reducing the warmup time when hit. Tinyget gets the servers name or IP in the –srv parameter and then the actual URI in the –uri. I have specified what’s the HTTP response code to expect in –status parameter. It ensures the site is alive and is returning http 200 code. Besides just warming up a site, you can do some load test on the site. Tinyget can run in multiple threads and run loops to hit some URL. You can literally blow up a site with commands like this: "%TINYGET%" -threads:30 -loop:100 -srv:google.com -uri:http://www.google.com/ -status:200 Tinyget is also pretty useful to run automated tests. You can record http posts in a text file and then use it to make http posts to some page. Then you can put matching clause to check for certain string in the output to ensure the correct response is given. Thus with some simple command line commands, you can warm up, do some transactions, validate the site is giving off correct response as well as run a load test to ensure the server performing well. Very cheap way to get a lot done.

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• What Would a CyberWar Do To Your Business?

  - by Brian Dayton

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Real-time Big Data Analytics is a reality for StubHub with Oracle Advanced Analytics

  - by Mark Hornick

  What can you use for a comprehensive platform for real-time analytics? How can you process big data volumes for near-real-time recommendations and dramatically reduce fraud? Learn in this video what Stubhub achieved with Oracle R Enterprise from the Oracle Advanced Analytics option to Oracle Database, and read more on their story here. Advanced analytics solutions that impact the bottom line of a business are challenging due to the range of skills and individuals involved in realizing such solutions. While we hear a lot about the role of the data scientist, that role is but one piece of the puzzle. Advanced analytics solutions also have an operationalization aspect that also requires close proximity to where the transactional activity occurs. The data scientist needs access to the right data with which to model the business problem. This involves IT for data collection, management, and administration, as well as ensuring zero downtime (a website needs to be up 24x7). This also involves working with the data scientist to keep predictive models refreshed with the latest scripts. Integrating advanced analytics solutions into enterprise apps involves not just generating predictions, but supporting the whole life-cycle from data collection, to model building, model assessment, and then outcome assessment and feedback to the model building process again. Application and web interface designers need to take into account how end users will see and use the advanced analytics results, e.g., supporting operations staff that need to handle the potentially fraudulent transactions. As just described, advanced analytics projects can be "complicated" from just a human perspective. The extent to which software can simplify the interactions among users and systems will increase the likelihood of project success. The ability to quickly operationalize advanced analytics projects and demonstrate measurable value, means the difference between a successful project and just a nice research report. By standardizing on Oracle Database and SQL invocation of R, along with in-database modeling as found in Oracle Advanced Analytics, expedient model deployment and zero downtime for refreshing models becomes a reality. Meanwhile, data scientists are also able to explore leading edge techniques available in open source. The Oracle solution propels the entire organization forward to realize the value of advanced analytics.

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• SQL SERVER – Creating All New Database with Full Recovery Model

  - by pinaldave

  Sometimes, complex problems have very simple solutions. Let us see the following email which I received recently. “Hi Pinal, In our system when we create new database, by default, they are all created with the Simple Recovery Model. We have to manually change the recovery model after we create the database. We used the following simple T-SQL code: CREATE DATABASE dbname. We are very frustrated with this situation. We want all our databases to have the Full Recovery Model option by default. We are considering the following methods; please suggest the most efficient one among them. 1) Creating a Policy; when it is violated, the database model can be fixed 2) Triggers at Server Level 3) Automated Job which goes through all the databases and checks their recovery model; if the DBA has not changed the model, then the job will list the Databases and change their recovery model Also, we have a situation where we need a database in the Simple Recovery Model as well – how to white list them? Please suggest the best method.” Indeed, an interesting email! The answer to their question, i.e., which is the best method to fit their needs (white list, default, etc)? It will be NONE of the above. Here is the solution in one line and also the easiest way: Just go to your Model database: Path in SSMS >> Databases > System Databases >> model >> Right Click Properties >> Options >> Recovery Model - Select Full from dropdown. Every newly created database takes its base template from the Model Database. If you create a custom SP in the Model Database, when you create a new database, it will automatically exist in that database. Any database that was already created before making changes in the Model Database will not be affected at all. Creating Policy is also a good method, and I will blog about this in a separate blog post, but looking at current specifications of the reader, I think the Model Database should be modified to have a Full Recovery Option. While writing this blog post, I remembered my another blog post where the model database log file was growing drastically even though there were no transactions SQL SERVER – Log File Growing for Model Database – model Database Log File Grew Too Big. NOTE: Please do not touch the Model Database unnecessary. It is a strict “No.” If you want to create an object that you need in all the databases, then instead of creating it in model database, I suggest that you create a new database called maintenance and create the object there. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, Readers Question, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• SQL SERVER – Iridium I/O – SQL Server Deduplication that Shrinks Databases and Improves Performance

  - by Pinal Dave

  Database performance is a common problem for SQL Server DBA’s.  It seems like we spend more time on performance than just about anything else.  In many cases, we use scripts or tools that point out performance bottlenecks but we don’t have any way to fix them.  For example, what do you do when you need to speed up a query that is already tuned as well as possible?  Or what do you do when you aren’t allowed to make changes for a database supporting a purchased application? Iridium I/O for SQL Server was originally built at Confio software (makers of Ignite) because DBA’s kept asking for a way to actually fix performance instead of just pointing out performance problems. The technology is certified by Microsoft and was so promising that it was spun out into a separate company that is now run by the Confio Founder/CEO and technology management team. Iridium uses deduplication technology to both shrink the databases as well as boost IO performance.  It is intriguing to see it work.  It will deduplicate a live database as it is running transactions.  You can watch the database get smaller while user queries are running. Iridium is a simple tool to use. After installing the software, you click an “Analyze” button which will spend a minute or two on each database and estimate both your storage and performance savings.  Next, you click an “Activate” button to turn on Iridium I/O for your selected databases.  You don’t need to reboot the operating system or restart the database during any part of the process. As part of my test, I also wanted to see if there would be an impact on my databases when Iridium was removed.  The ‘revert’ process (bringing the files back to their SQL Server native format) was executed by a simple click of a button, and completed while the databases were available for normal processing. I was impressed and enjoyed playing with the software and encourage all of you to try it out.  Here is the link to the website to download Iridium for free. . Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Oracle ERP Cloud Solution Defines Revenue Recognition Software Market

  - by Steve Dalton

  Normal 0 false false false EN-US X-NONE X-NONE Revenue is a fundamental yardstick of a company's performance, and one of the most important metrics for investors in the capital markets. So it’s no surprise that the accounting standard boards have devoted significant resources to this topic, with a key goal of ensuring that companies use a consistent method of recognizing revenue. Due to the myriad of revenue-generating transactions, and the divergent ways organizations recognize revenue today, the IFRS and FASB have been working for 12 years on a common set of accounting standards that apply to all industries in virtually all countries. Through their joint efforts on May 28, 2014 the FASB and IFRS released the IFRS 15 / ASU 2014-9 (Revenue from Contracts with Customers) converged accounting standard. This standard applies to revenue in all public companies, but heavily impacts organizations in any industry that might have complex sales contracts with multiple distinct deliverables (obligations). For example, an auto dealer who bundles free service with the sale of a car can only recognize the service revenue once the owner of the car brings it in for work. Similarly, high-tech companies that bundle software licenses, consulting, and support services on a sales contract will recognize bundled service revenue once the services are delivered. Now all companies need to review their revenue for hidden bundling and implicit obligations. Numerous time-consuming and judgmental activities must be performed to properly recognize revenue for complex sales contracts. To illustrate, after the contract is identified, organizations must identify and examine the distinct deliverables, determine the estimated selling price (ESP) for each deliverable, then allocate the total contract price to each deliverable based on the ESPs. In terms of accounting, organizations must determine whether the goods or services have been delivered or performed to the customer’s satisfaction, then either book revenue in the current period or record a liability for the obligation if revenue will be recognized in a future accounting period. Oracle Revenue Management Cloud was architected and developed so organizations can simplify and streamline revenue recognition. Among other capabilities, the solution uses business rules to efficiently identify and examine contracts, intelligently calculate and allocate deliverable prices based on prescribed inputs, and accurately recognize revenue for each deliverable based on customer satisfaction. "Oracle works very closely with our customers, the Big 4 accounting firms, and the accounting standard boards to deliver an adaptive, comprehensive, new generation revenue recognition solution,” said Rondy Ng, Senior Vice President, Applications Development. “With the recently announced IFRS 15 / ASU 2014-9, Oracle is ready to support customer adoption of the new standard with our Revenue Management Cloud,” said Rondy. Oracle Revenue Management Cloud, an integral part of Oracle Financials Cloud, helps organizations comply with accounting standards, provides them with confidence that reported revenue is materially accurate, and simplifies the accounting process for revenue recognition. Stay tuned to this blog for regular updates on Oracle Revenue Management Cloud. We also invite you to review our new oracle.com ERP pages @ oracle.com/erp. We will be updating these pages very soon with more information about Oracle Revenue Management Cloud.

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• WebCenter Customer Spotlight: Instituto Mexicano de la Propiedad Industrial

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized  federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI  business objectives were to increase efficiency, improve client service, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. IMPI  implemented  Oracle WebCenter Content to develop electronic inquiry service by digitizing and managing documents and a public Web site making patent-related information easily available online. With the implemented solution IMPI increased the number of monthly inquires from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. Company OverviewInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI is responsible for registering and publicizing inventions, distinctive signs, trademarks, and patents. In addition to its Mexico City headquarters, IMPI has five regional offices.  Business Challenges IMPI  business objectives were to increase efficiency by automating internal operations and patent and trademark-related procedures and services, improve client service by simplifying patent and trademark procedures, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. Solution DeployedIMPI worked with Oracle Consulting to implement Oracle WebCenter Content to develop electronic inquiry service - services that were previously provided in person only - by digitizing and managing documents. They use Oracle Database 11g, Enterprise Edition to manage data for all mission-critical systems, automating patent and trademark transactions, providing consistent, readily available, and accurate data. IMPI developed a Web site to support newly digitized information with simple and flexible interfaces, making patent-related information easily available online to the public. Business ResultsWith the implemented solution IMPI increased the number of monthly inquires  from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. “Oracle WebCenter Content structure is unique. It lets us separately manage communication with other applications and databases, and performs content management itself. It’s a stable tool, at an appropriate cost, that lets us develop and provide reliable electronic services.” Eugenio Ponce de León, Divisional Director of Systems and Technology, Instituto Mexicano de la Propiedad Industrial Additional Information Instituto Mexicano de la Propiedad Customer Snapshot Oracle WebCenter Content

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• Amazon.com Cutting Off Colorado Affiliates

  - by Joe Mayo

  I received an email from Amazon.com today, essentially cutting off my affiliate status because I'm in Colorado. Colorado recently passed legislation that requires retailers to either collect sales tax for on-line transactions or engage in an onerous process that makes you wish you had collected sales tax.  After I Tweeted this, Mike Jones tweeted a link to the legislation.  Here's an excerpt from Amazon.com's email: "Dear Colorado-based Amazon Associate: We are writing from the Amazon Associates Program to inform you that the Colorado government recently enacted a law to impose sales tax regulations on online retailers. The regulations are burdensome and no other state has similar rules. The new regulations do not require online retailers to collect sales tax. Instead, they are clearly intended to increase the compliance burden to a point where online retailers will be induced to "voluntarily" collect Colorado sales tax -- a course we won't take. We and many others strongly opposed this legislation, known as HB 10-1193, but it was enacted anyway. Regrettably, as a result of the new law, we have decided to stop advertising through Associates based in Colorado. We plan to continue to sell to Colorado residents, however, and will advertise through other channels, including through Associates based in other states. There is a right way for Colorado to pursue its revenue goals, but this new law is a wrong way. As we repeatedly communicated to Colorado legislators, including those who sponsored and supported the new law, we are not opposed to collecting sales tax within a constitutionally-permissible system applied even-handedly. The US Supreme Court has defined what would be constitutional, and if Colorado would repeal the current law or follow the constitutional approach to collection, we would welcome the opportunity to reinstate Colorado-based Associates. You may express your views of Colorado's new law to members of the General Assembly and to Governor Ritter, who signed the bill. Your Associates account has been closed as of March 8, 2010, and we will no longer pay advertising fees for customers you refer to Amazon.com after that date. Please be assured that all qualifying advertising fees earned prior to March 8, 2010, will be processed and paid in accordance with our regular payment schedule. Based on your account closure date of March 8, any final payments will be paid by May 31, 2010. We have enjoyed working with you and other Colorado-based participants in the Amazon Associates Program, and wish you all the best in your future.   Best Regards,   The Amazon Associates Team"

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• WebCenter Customer Spotlight: College of American Pathologists

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary College of American Pathologists Goes Live with OracleWebCenter - Imaging, AP Invoice Automation, and EBS Managed Attachment with Support for Imaging ContentThe College of American Pathologists (CAP), the leading organization of board-certified pathologists serving more then 18,000 physician members, 7,000 laboratories are accredited by the CAP, and approximately 22,000 laboratories are enrolled in the College’s proficiency testing programs. The business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application. The solution improves customer services turnaround time, provides better compliance and improves maintenance and management of the technology infrastructure. Company OverviewThe College of American Pathologists (CAP), celebrating 50 years as the gold standard in laboratory accreditation, is a medical society serving more than 17,000 physician members and the global laboratory community. It is the world’s largest association composed exclusively of board certified pathologists and is the worldwide leader in laboratory quality assurance. The College advocates accountable, high-quality, and cost-effective patient care. The more than 17,000 pathologist members of the College of American Pathologists represent board-certified pathologists and pathologists in training worldwide. More than 7,000 laboratories are accredited by the CAP, and approximately 23,000 laboratories are enrolled in the College’s proficiency testing programs.  Business ChallengesThe CAP business objective was to content-enable their Oracle E-Business Suite (EBS) enterprise application by combining the best of Imaging and Manage Attachment functionality providing a unique opportunity for the business to have unprecedented access to both structure and unstructured content from within their enterprise application.  Bring more flexibility to systems and programs in order to adapt quickly Get a 360 degree view of the customer Reduce cost of running the business Solution DeployedWith the help of Oracle Consulting, the customer implemented Oracle WebCenter Content as the centralized E-Business Suite Document Repository.  The solution enables to capture, present and manage all unstructured content (PDFs,word processing documents, scanned images, etc.) related to Oracle E-Business Suite transactions and exposing the related content using the familiar EBS User Interface. Business ResultsThe CAP achieved following benefits from the implemented solution: Managed Attachment Solution Align with strategic Oracle Fusion Middleware platform Integrate with the CAP existing data capture capabilities Single user interface provided by the Managed Attachment solution for all content Better compliance and improved collaboration  Account Payables Invoice Processing Imaging Solution Automated invoice management eliminating dependency on paper materials and improving compliance, collaboration and accuracy A single repository to house and secure scanned invoices and all supplemental documents Greater management visibility of invoice entry process Additional Information CAP OpenWorld Presentation Oracle WebCenter Content Oracle Webcenter Capture Oracle WebCenter Imaging Oracle  Consulting

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• Windows Azure Recipe: Big Data

  - by Clint Edmonson

  As the name implies, what we’re talking about here is the explosion of electronic data that comes from huge volumes of transactions, devices, and sensors being captured by businesses today. This data often comes in unstructured formats and/or too fast for us to effectively process in real time. Collectively, we call these the 4 big data V’s: Volume, Velocity, Variety, and Variability. These qualities make this type of data best managed by NoSQL systems like Hadoop, rather than by conventional Relational Database Management System (RDBMS). We know that there are patterns hidden inside this data that might provide competitive insight into market trends.  The key is knowing when and how to leverage these “No SQL” tools combined with traditional business such as SQL-based relational databases and warehouses and other business intelligence tools. Drivers Petabyte scale data collection and storage Business intelligence and insight Solution The sketch below shows one of many big data solutions using Hadoop’s unique highly scalable storage and parallel processing capabilities combined with Microsoft Office’s Business Intelligence Components to access the data in the cluster. Ingredients Hadoop – this big data industry heavyweight provides both large scale data storage infrastructure and a highly parallelized map-reduce processing engine to crunch through the data efficiently. Here are the key pieces of the environment: Pig - a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs. Mahout - a machine learning library with algorithms for clustering, classification and batch based collaborative filtering that are implemented on top of Apache Hadoop using the map/reduce paradigm. Hive - data warehouse software built on top of Apache Hadoop that facilitates querying and managing large datasets residing in distributed storage. Directly accessible to Microsoft Office and other consumers via add-ins and the Hive ODBC data driver. Pegasus - a Peta-scale graph mining system that runs in parallel, distributed manner on top of Hadoop and that provides algorithms for important graph mining tasks such as Degree, PageRank, Random Walk with Restart (RWR), Radius, and Connected Components. Sqoop - a tool designed for efficiently transferring bulk data between Apache Hadoop and structured data stores such as relational databases. Flume - a distributed, reliable, and available service for efficiently collecting, aggregating, and moving large log data amounts to HDFS. Database – directly accessible to Hadoop via the Sqoop based Microsoft SQL Server Connector for Apache Hadoop, data can be efficiently transferred to traditional relational data stores for replication, reporting, or other needs. Reporting – provides easily consumable reporting when combined with a database being fed from the Hadoop environment. Training These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. Hadoop Learning Resources (20+ tutorials and labs) Huge collection of resources for learning about all aspects of Apache Hadoop-based development on Windows Azure and the Hadoop and Windows Azure Ecosystems SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• Increasing deadlocks with NoLock

  - by Dave Ballantyne

  One on my personnel pet issues is with inappropriate use of the NOLOCK hint (and read uncommitted) .  Dont get me wrong, I have used it in exceptional circumstances , but as a general statement it is a bad thing.  Mostly , when NOLOCK, is used the discussion is around a single statement,  “it runs faster with nolock for XYZ reason”,  however ,IMO, this is quite a shorted sighted view.  What about the Transaction ? What about other concurrent users ?  What is good for one statement in isolation , does not mean that it is good for the system as a whole.  I have seen on a number of occasions deadlocks happen, when tasks that would of(and should of) be blocked continue to execute, only for a deadlock to occur at a later data writing (INSERT,UPDATE,DELETE) statement.  Writers will block writers regardless of isolation level. By Way of (fairly contrived ) example , lets generate some dummy tables and populate with some data drop table a go drop table b go Create Table a ( col1 integer ) go insert into a values(1) insert into a values(2) go Create Table b ( col1 integer ) go insert into b values(1) insert into b values(2) go   Now make two connections. In connection one execute set transaction isolation level read committed BEGIN TRAN Select * from a Select * from b delete from a In connection two execute set transaction isolation level read committed BEGIN TRAN Select * from a Select * from b delete from b Right now the ‘select from a’ in connection two is being blocked by the ‘delete from a’ in connection one.  This is ,IMO, quite a healthy and natural thing to be happening , some see this as a ‘slow down’, a drop in performance.  So, lets reach for our ‘NOLOCK’ magic pill.  Cancel the blocked query and ROLLBACK both transactions, then in connection one execute set transaction isolation level read uncommitted BEGIN TRAN Select * from a Select * from b delete from b and then in connection two execute set transaction isolation level read uncommitted BEGIN TRAN Select * from a Select * from b delete from a We have now solved out performance problem , no more blocking.  Lets finish the work required by the transaction, in connection one , execute delete from a Oh, ‘ performance problem’ again , its now being blocked. Still, lets complete the work in connection two…. delete from b DEADLOCK!!  It is important to be clear about the role of the select statements.  They do not participate within the deadlock, but are preventing code executing that would of.   Additionally, without the select readers to block, a deadlock would occur on the deletes with READ COMMITTED. Naturally, other isolation levels will exhibit different behaviour as to where and when they will and wont block,  and I would encourage you to read BOL and satisfy yourself that you really do NEED to NOLOCK.

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• What Would a CyberWar Do To Your Business?

  - by [email protected]

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Managing Matrix Relationships: Organization Visualization and Navigation

  - by Nancy Estell Zoder

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle is pleased to announce the posting of our latest feature, Matrix Relationship Administration. Our continued investment in our Organization Visualization and Navigation solution is demonstrated with the release of Matrix Relationship Administration as well as the enhancements made to our Org Viewer capabilities. Some of those enhancements include the ability to export to Excel and Visio, Search, Zoom, as well as the addition of Manager Self Service transactions. Matrix relationships are relationships defined by rules or ad hoc. These relationships can include, but are not limited to, product or project affiliations, functional groups including multi dimensional relationships such as when the product, region or even the customer is the profit center. The PeopleSoft solution will enable you to configure how you work in this multi dimensional world to ensure you have the tools to be productive……. For more information, please check out the datasheet available on oracle.com, video on the feature on YouTube or contact your sales representative.

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• When to use SOAP over REST

  So, how does REST based services differ from SOAP based services, and when should you use SOAP? Representational State Transfer (REST) implements the standard HTTP/HTTPS as an interface allowing clients to obtain access to resources based on requested URIs. An example of a URI may look like this http://mydomain.com/service/method?parameter=var1&parameter=var2. It is important to note that REST based services are stateless because http/https is natively stateless. One of the many benefits for implementing HTTP/HTTPS as an interface is can be found in caching. Caching can be done on a web service much like caching is done on requested web pages. Caching allows for reduced web server processing and increased response times because content is already processed and stored for immediate access. Typical actions performed by REST based services include generic CRUD (Create, Read, Update, and Delete) operations and operations that do not require state. Simple Object Access Protocol (SOAP) on the other hand uses a generic interface in order to transport messages. Unlike REST, SOAP can use HTTP/HTTPS, SMTP, JMS, or any other standard transport protocols. Furthermore, SOAP utilizes XML in the following ways: Define a message Defines how a message is to be processed Defines the encoding of a message Lays out procedure calls and responses As REST aligns more with a Resource View, SOAP aligns more with a Method View in that business logic is exposed as methods typically through SOAP web service because they can retain state. In addition, SOAP requests are not cached therefore every request will be processed by the server. As stated before Soap does retain state and this gives it a special advantage over REST for services that need to preform transactions where multiple calls to a service are need in order to complete a task. Additionally, SOAP is more ideal for enterprise level services that implement standard exchange formats in the form of contracts due to the fact that REST does not currently support this. A real world example of where SOAP is preferred over REST can be seen in the banking industry where money is transferred from one account to another. SOAP would allow a bank to perform a transaction on an account and if the transaction failed, SOAP would automatically retry the transaction ensuring that the request was completed. Unfortunately, with REST, failed service calls must be handled manually by the requesting application. References: Francia, S. (2010). SOAP vs. REST. Retrieved 11 20, 2011, from spf13: http://spf13.com/post/soap-vs-rest Rozlog, M. (2010). REST and SOAP: When Should I Use Each (or Both)? Retrieved 11 20, 2011, from Infoq.com: http://www.infoq.com/articles/rest-soap-when-to-use-each

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• Principles of an extensible data proxy

  - by Wesley

  There is a growing industry now with more than 30 companies playing in the Backend-As-A-Service (BaaS) market. The principle is simple: give companies a secure way of exposing data housed on premises and behind the firewall publicly. This can include database data, as well as Legacy PC data through established connectors; SAP for example provides a connector for transacting with their legacy systems. Early attempts were fixed providers for specific systems like SAP, IBM or Oracle, but the new breed is extensible, allowing Channel Partners and Consultants to build robust integration applications that can consume whatever data sources the client wants to expose. I just happen to be close to finishing a Cloud Based HTML5 application platform that provides robust integration services, and I would like to break ground on an extensible data proxy to complete the system. From what I can gather, I need to provide either an installable web service of some kind, or a Cloud service which the client can configure with VPN for interactions. Then I can build in connectors, which can be activated with a service account, and expose those transactions via web services of some kind (JSON, SOAP, etc). I can also provide a framework that allows people to build in their own connectors, and use some kind of schema to hook those connectors into the proxy. The end result is some kind of public facing web service that could securely be consumed by applications to show data through HTML5 on any device. My gut is, this isn't as hard as it sounds. Almost all of the 30+ companies (With more popping up almost weekly) have all come into existence in the last 18 months or so, which tells me either the root technology, or the skillset to create the technology is in abundance right now. Where should I start on this? Are there some open source projects I can leverage? A specific group of developers I can hire? I'm confident someone here can set me on the right path and save me some time. You don't see this many companies spring up this rapidly if they are all starting from scratch with proprietary technology. The Register: WTF is BaaS One Minute Video from Kony on their BaaS

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• Oracle GoldenGate 11gR2 New Feature: Integrated Capture

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} With the release of Oracle GoldenGate 11gR2, the Product Management team is very excited about the addition of Integrated Capture for the Oracle platform. Integrated capture is unique in the industry and unique to the Oracle database. It is not available on any other database platform. This new feature moves GoldenGate’s capture capabilities closer to the Oracle Database engine and is the foundation for Oracle GoldenGate on the Oracle Database platform over the long term. It is important to note that Integrated Capture does not replace our classic Capture process. Both are available on the Oracle Database platform. The Integrated Capture mechanism relies on Oracle’s internal log parsing and processing to capture DML transactions. By moving closer to the Oracle Database engine, Oracle GoldenGate can take advantage of new Oracle Database features and functionality more quickly. For example, this new mechanism allows GoldenGate to support advanced features such as compression. Integrated Capture provides support for all flavors of Oracle compression, including hybrid columnar compression (EHCC) on Exadata, where as our “Classic” capture would not. Integrated Capture supports two different deployment configurations; On-Source and Downstream. The on-source deployment model is what most customers are familiar with. Oracle GoldenGate is executing on the database server capturing changes in real time. This is the default deployment method. The other option is downstream, where the source database and the Oracle GoldenGate Capture process are on different machines. This method effectively off-loads the processing requirements to a second machine. Customers may choose which option they prefer based on their requirements.   Additional information on Integrated Capture can be found in our documentation and the white paper “Oracle GoldenGate for Oracle”.

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• Latency Matters

  - by Frederic P

  A lot of interest in low latencies has been expressed within the financial services segment, most especially in the stock trading applications where every millisecond directly influences the profitability of the trader. These days, much of the trading is executed by software applications which are trained to respond to each other almost instantaneously. In fact, you could say that we are in an arms race where traders are using any and all options to cut down on the delay in executing transactions, even by moving physically closer to the trading venue. The Solaris OS network stack has traditionally been engineered for high throughput, at the expense of higher latencies. Knowledge of tuning parameters to redress the imbalance is critical for applications that are latency sensitive. We are presenting in this blog how to configure further a default Oracle Solaris 10 installation to reduce network latency. There are many parameters in fact that can be altered, but the most effective ones are intr_blank_time and intr_blank_packets. These parameters affect on-board network throughput and latency on Solaris systems. If interrupt blanking is disabled, packets are processed by the driver as soon as they arrive, resulting in higher network throughput and lower latency, but with higher CPU utilization. With interrupt blanking disabled, processor utilization can be as high as 80–90% in some high-load web server environments. If interrupt blanking is enabled, packets are processed when the interrupt is issued. Enabling interrupt blanking can result in reduced processor utilization and network throughput, but higher network latency. Both parameters should be set at the same time. You can set these parameters by using the ndd command as follows: # ndd -set /dev/eri intr_blank_time 0 # ndd -set /dev/eri intr_blank_packets 0 You can add them to the /etc/system file as follows: set eri:intr_blank_time 0 set eri:intr_blank_packets 0 The value of the interrupt blanking parameter is a trade-off between network throughput and processor utilization. If higher processor utilization is acceptable for achieving higher network throughput, then disable interrupt blanking. If lower processor utilization is preferred and higher network latency is the penalty, then enable interrupt blanking. Our experience at ISV Engineering is that under controlled experiments the above settings result in reduction of network latency by at least 50%; on a two-socket 3GHz Sun Fire X4170 M2 running Solaris 10 Update 9, the above settings improved ping-pong latency from 60µs to 25-30µs with the on-board NIC.

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• Stop trying to be perfect

  - by Kyle Burns

  Yes, Bob is my uncle too.  I also think the points in the Manifesto for Software Craftsmanship (manifesto.softwarecraftsmanship.org) are all great.  What amazes me is that tend to confuse the term “well crafted” with “perfect”.  I'm about to say something that will make Quality Assurance managers and many development types as well until you think about it as a craftsman – “Stop trying to be perfect”. Now let me explain what I mean.  Building software, as with building almost anything, often involves a series of trade-offs where either one undesired characteristic is accepted as necessary to achieve another desired one (or maybe stave off one that is even less desirable) or a desirable characteristic is sacrificed for the same reasons.  This implies that perfection itself is unattainable.  What is attainable is “sufficient” and I think that this really goes to the heart both of what people are trying to do with Agile and with the craftsmanship movement.  Simply put, sufficient software drives the greatest business value.   I've been in many meetings where “how can we keep anything from ever going wrong” has become the thing that holds us in analysis paralysis.  I've also been the guy trying way too hard to perfect some function to make sure that every edge case is accounted for.  Somewhere in there, something a drill instructor said while I was in boot camp occurred to me.  In response to being asked a question by another recruit having to do with some edge case (I can barely remember the context), he said “What if grasshoppers had machine guns?  Would the birds still **** with them?”  It sounds funny, but there's a lot of wisdom in those words.   “Sufficient” is different for every situation and it’s important to understand what sufficient means in the context of the work you’re doing.  If I’m writing a timesheet application (and please shoot me if I am), I’m going to have a much higher tolerance for imperfection than if you’re writing software to control life support systems on spacecraft.  I’m also likely to have less need for high volume performance than if you’re writing software to control stock trading transactions.   I’d encourage anyone who has read this far to instead of trying to be perfect, try to create software that is sufficient in every way.  If you’re working to make a component that is sufficient “better”, ask yourself if there is any component left that is not yet sufficient.  If the answer is “yes” you’re working on the wrong thing and need to adjust.  If the answer is “no”, why aren’t you shipping and delivering business value?

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• TechEd 2012: Windows 8 And Metro

  - by Tim Murphy

  Windows 8 is here (or at least very close) and that was the main feature of this morning’s key note.  Antoine LeBlond started off by apologizing to the IT professionals since he planned on showing code.  I’m not sure if IT Pros are that easily confused or why you would need such a disclaimer.  Developers do real work, IT Pros just play with toys (just kidding). The highlights of the Windows 8 keynote for me started with some of the UI design elements that I had not seen when I was shown one of the Build tablets.  Specifically I liked the AppBar features that we have become used to with Windows Phone and some of the gesture features.  Even though they have been available on other platforms before I think Microsoft really got them right. Two other great features of Windows 8 that they demonstrated were the Hyper-V capabilities and the ability to run Windows 8 anywhere from a USB key.  My jaw dropped through the floor seeing a feature rich OS boot off of a thumb drive. WOW!  I also can’t wait to get rid of dual booting just to run Hyper-V images when developing. The morning continued with a session on Metro XAML development with Tim Heuer.  While included a lot of great XAML Metro demos, I was pleasantly surprised by some of the things I found out about Visual Studio 2012.  Finding out that Blend is now integrated with VS2012 was a nice addition after working with them as separate applications was an encouraging start. Moving on to Metro he introduced the nugget that WinRT is Async everywhere.  How deep this model goes will be an interesting thing to find out as I learn more about developing for the platform.  Thankfully he followed that up with a couple of new keywords, await and async, that eliminates a lot of plumbing that has been required in the past for asynchronous transactions. Tim also related that since the Metro framework is relatively small and most apps will use a significant amount of it the entire surface is referenced by default.  This is a contrast to adding namespace and assemblies one after another as we normally do. This was such a power packed session that I can’t detail it all here so here is the teaser list. New icons in VS2012 for extension methods Emulator/simulator testing features for gestures Portable class libraries XAML no longer managed code And so much more …   del.icio.us Tags: Windows 8,Metro,Tim Heuer,XAML,Widows Phone,Hyper-V,Antoine LeBlond,TechEd,TechEd 2012,Visual Studio 2012,Visual Studio

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• ZFS for Database Log Files

  - by user12620111

  I've been troubled by drop outs in CPU usage in my application server, characterized by the CPUs suddenly going from close to 90% CPU busy to almost completely CPU idle for a few seconds. Here is an example of a drop out as shown by a snippet of vmstat data taken while the application server is under a heavy workload. # vmstat 1  kthr      memory            page            disk          faults      cpu  r b w   swap  free  re  mf pi po fr de sr s3 s4 s5 s6   in   sy   cs us sy id  1 0 0 130160176 116381952 0 16 0 0 0 0  0  0  0  0  0 207377 117715 203884 70 21 9  12 0 0 130160160 116381936 0 25 0 0 0 0 0  0  0  0  0 200413 117162 197250 70 20 9  11 0 0 130160176 116381920 0 16 0 0 0 0 0  0  1  0  0 203150 119365 200249 72 21 7  8 0 0 130160176 116377808 0 19 0 0 0 0  0  0  0  0  0 169826 96144 165194 56 17 27  0 0 0 130160176 116377800 0 16 0 0 0 0  0  0  0  0  1 10245 9376 9164 2  1 97  0 0 0 130160176 116377792 0 16 0 0 0 0  0  0  0  0  2 15742 12401 14784 4 1 95  0 0 0 130160176 116377776 2 16 0 0 0 0  0  0  1  0  0 19972 17703 19612 6 2 92  14 0 0 130160176 116377696 0 16 0 0 0 0 0  0  0  0  0 202794 116793 199807 71 21 8  9 0 0 130160160 116373584 0 30 0 0 0 0  0  0 18  0  0 203123 117857 198825 69 20 11 This behavior occurred consistently while the application server was processing synthetic transactions: HTTP requests from JMeter running on an external machine. I explored many theories trying to explain the drop outs, including: Unexpected JMeter behavior Network contention Java Garbage Collection Application Server thread pool problems Connection pool problems Database transaction processing Database I/O contention Graphing the CPU %idle led to a breakthrough: Several of the drop outs were 30 seconds apart. With that insight, I went digging through the data again and looking for other outliers that were 30 seconds apart. In the database server statistics, I found spikes in the iostat "asvc_t" (average response time of disk transactions, in milliseconds) for the disk drive that was being used for the database log files. Here is an example:                     extended device statistics     r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 2053.6    0.0 8234.3  0.0  0.2    0.0    0.1   0  24 c3t60080E5...F4F6d0s0     0.0 2162.2    0.0 8652.8  0.0  0.3    0.0    0.1   0  28 c3t60080E5...F4F6d0s0     0.0 1102.5    0.0 10012.8  0.0  4.5    0.0    4.1   0  69 c3t60080E5...F4F6d0s0     0.0   74.0    0.0 7920.6  0.0 10.0    0.0  135.1   0 100 c3t60080E5...F4F6d0s0     0.0  568.7    0.0 6674.0  0.0  6.4    0.0   11.2   0  90 c3t60080E5...F4F6d0s0     0.0 1358.0    0.0 5456.0  0.0  0.6    0.0    0.4   0  55 c3t60080E5...F4F6d0s0     0.0 1314.3    0.0 5285.2  0.0  0.7    0.0    0.5   0  70 c3t60080E5...F4F6d0s0 Here is a little more information about my database configuration: The database and application server were running on two different SPARC servers. Storage for the database was on a storage array connected via 8 gigabit Fibre Channel Data storage and log file were on different physical disk drives Reliable low latency I/O is provided by battery backed NVRAM Highly available: Two Fibre Channel links accessed via MPxIO Two Mirrored cache controllers The log file physical disks were mirrored in the storage device Database log files on a ZFS Filesystem with cutting-edge technologies, such as copy-on-write and end-to-end checksumming Why would I be getting service time spikes in my high-end storage? First, I wanted to verify that the database log disk service time spikes aligned with the application server CPU drop outs, and they did: At first, I guessed that the disk service time spikes might be related to flushing the write through cache on the storage device, but I was unable to validate that theory. After searching the WWW for a while, I decided to try using a separate log device: # zpool add ZFS-db-41 log c3t60080E500017D55C000015C150A9F8A7d0 The ZFS log device is configured in a similar manner as described above: two physical disks mirrored in the storage array. This change to the database storage configuration eliminated the application server CPU drop outs: Here is the zpool configuration: # zpool status ZFS-db-41   pool: ZFS-db-41  state: ONLINE  scan: none requested config:         NAME                                     STATE         ZFS-db-41                                ONLINE           c3t60080E5...F4F6d0  ONLINE         logs           c3t60080E5...F8A7d0  ONLINE Now, the I/O spikes look like this:                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1053.5    0.0 4234.1  0.0  0.8    0.0    0.7   0  75 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1131.8    0.0 4555.3  0.0  0.8    0.0    0.7   0  76 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1167.6    0.0 4682.2  0.0  0.7    0.0    0.6   0  74 c3t60080E5...F8A7d0s0     0.0  162.2    0.0 19153.9  0.0  0.7    0.0    4.2   0  12 c3t60080E5...F4F6d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1247.2    0.0 4992.6  0.0  0.7    0.0    0.6   0  71 c3t60080E5...F8A7d0s0     0.0   41.0    0.0   70.0  0.0  0.1    0.0    1.6   0   2 c3t60080E5...F4F6d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1241.3    0.0 4989.3  0.0  0.8    0.0    0.6   0  75 c3t60080E5...F8A7d0s0                     extended device statistics                  r/s    w/s   kr/s   kw/s wait actv wsvc_t asvc_t  %w  %b device     0.0 1193.2    0.0 4772.9  0.0  0.7    0.0    0.6   0  71 c3t60080E5...F8A7d0s0 We can see the steady flow of 4k writes to the ZIL device from O_SYNC database log file writes. The spikes are from flushing the transaction group. Like almost all problems that I run into, once I thoroughly understand the problem, I find that other people have documented similar experiences. Thanks to all of you who have documented alternative approaches. Saved for another day: now that the problem is obvious, I should try "zfs:zfs_immediate_write_sz" as recommended in the ZFS Evil Tuning Guide. References: The ZFS Intent Log Solaris ZFS, Synchronous Writes and the ZIL Explained ZFS Evil Tuning Guide: Cache Flushes ZFS Evil Tuning Guide: Tuning ZFS for Database Performance

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