Windows Bluescreen - atikmpag.sys
- by Mochan
Information
Name: atikmpag.sys bluescreen (BSOD or BlueScreen of Death)
Error code: 0x00000116
Appears when: Playing games, watching videos
Can be reproduced: Yes
Cause: Graphics Card is the main assumption
System Specifications
Before we begin - I will inform you of my specifications.
OS: Windows 7 x64 Home Edition
Model: Dell Inspiron 15R Special Edition (aka Inspiron 7520) (Add 2GB of RAM to the model linked)
Hard Drive: 1TB
CPU: Intel Quad-Core i7 Sandy Bridge (I think) Processor at 2.10GHz (I think it can be clocked to 3GHz?)
RAM: 6GB (I think 1 x 4GB and 1 x 2GB)
Display: 15.6" HD (1366x768)
Graphics: AMD Radeon HD 7500M 2GB
Details
So now that you know some basics about my computer, I'll get to the problem. Being an Ubuntu user I hardly use Windows, but occasionally I do. Like to run Skyrim and other games incompatible with Linux and WINE. The new Sims 3 Seasons patch is also now not supported. When playing these two games and other ones, theoretically. I have also heard others saying that while watching HD movies and video series it also happens.
While watching the bluescreen as it happens, I see it is the 'atikmpag.sys' error.
I have not installed much and nothing significant. I think I have downloaded Skyrim, Firefox and The Sims 3. I haven't done much more... since Ubuntu is definitely the best in comparison! (No hate, just a joke :P). I can reproduce it easily (just by running a game for less than a minute). It is always there each time, but it's never at a specific time or anything.
So far I have found that it may be caused by lack of power to the graphics card, or it may be damaged or fried. Since I've had the computer for a mere 4 months (and have had other problems with it also). I have contacted Dell but they are useless beyond belief.
Anyone with any information, solutions or details are encouraged to share your knowledge, as it would be immensely appreciated.
